Job Title: Customer Service Property Damage Claims Handler Location: Liverpool Salary: 26,937 per annum plus bonus potential of up to 1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum Actively driving down the cost of claims through the application of accurate and appropriate claim strategies. Effective file and portfolio management. We are looking for people with: Ability to learn new skills and adapt to changing requirements. A positive attitude and a GROWTH mindset. Strong organisation skills and the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the Civil Procedure Rules and/or previous claims handling experience an advantage Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.
Apr 27, 2026
Full time
Job Title: Customer Service Property Damage Claims Handler Location: Liverpool Salary: 26,937 per annum plus bonus potential of up to 1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum Actively driving down the cost of claims through the application of accurate and appropriate claim strategies. Effective file and portfolio management. We are looking for people with: Ability to learn new skills and adapt to changing requirements. A positive attitude and a GROWTH mindset. Strong organisation skills and the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the Civil Procedure Rules and/or previous claims handling experience an advantage Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.
Our client, a leading global insurance company is looking to recruit Motor Claims Handlers to work on a hybrid basis attached to their Manchester office. Reporting to the Claims Supervisor, the successful candidate will be expected to proactively record, and process Motor claims from cradle to grave in accordance with principles and procedures, and to maintain files within service standards. You will deal with all aspects of a motor claim from the day it's reported to the day it's settled. You may have only dealt with one element of a motor claim in your current role, FNOL, vehicle repairs, credit hire or injury etc but if you are looking for an opportunity to develop fully, dealing with every aspect then we have the opening for you. They will encourage and eventually look ahead to you having full case ownership, recognising, and conducting all of the appropriate investigations necessary to determine liability from first report, and then driving your own claims caseload to settlement as quickly as possible. Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD219. For all other vacancies, take a look at our website - exchange-street.co.uk
Apr 25, 2026
Full time
Our client, a leading global insurance company is looking to recruit Motor Claims Handlers to work on a hybrid basis attached to their Manchester office. Reporting to the Claims Supervisor, the successful candidate will be expected to proactively record, and process Motor claims from cradle to grave in accordance with principles and procedures, and to maintain files within service standards. You will deal with all aspects of a motor claim from the day it's reported to the day it's settled. You may have only dealt with one element of a motor claim in your current role, FNOL, vehicle repairs, credit hire or injury etc but if you are looking for an opportunity to develop fully, dealing with every aspect then we have the opening for you. They will encourage and eventually look ahead to you having full case ownership, recognising, and conducting all of the appropriate investigations necessary to determine liability from first report, and then driving your own claims caseload to settlement as quickly as possible. Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD219. For all other vacancies, take a look at our website - exchange-street.co.uk
Job Title: Warranty Administrator Location: Thame (office-based with hybrid working after probation) Contract Details: Full time, Permanent Hours: Monday to Friday, 9:00am - 5:00pm Overtime - Saturday (1 in 4 rota), 9:00am - 1:00pm, paid at time and a half Salary: 24,000 per annum + overtime About Our Client: Our client is a well-established and customer-focused organisation operating within the automotive and claims sector. Benefits & Perks: 25 days holiday rising to 27 with length of service. Additional birthday day off + Buy annual leave scheme Hybrid working - up to 2 days per week from home after successful completion of probation Private Healthcare upon successful completion of 6-month probationary period Death in salary from day one Critical x salary from day one Auto-enrolment Pension after 3 months, 5% employee contribution, 4% employer contribution. Supportive and collaborative team environment Comprehensive training and ongoing development Modern office environment Responsibilities: Act as the first point of contact for customers, handling incoming calls and emails in a professional and friendly manner Provide clear explanations of the claims process while ensuring customer enquiries are managed accurately and within agreed timeframes Open and build claims files, ensuring all relevant information is gathered at first contact and accurately recorded on internal systems Liaise effectively with Technical Incident Managers and Technicians, keeping them fully informed on current claims Ensure all administrative tasks within the Claims department are completed within agreed timeframes Process and check invoices, ensuring accuracy prior to authorisation and payment Manage customer, dealer and repairer correspondence, including estimates and general queries Register and log complaints in line with company procedures Ensure compliance processes and GDPR standards are followed at all times Support the wider Claims team and other departments when required Skills and Attributes: Strong customer service background with excellent communication skills Confidence dealing with customers over the phone and via email Accurate data entry skills with strong attention to detail Ability to work well under pressure and manage multiple tasks Proactive team player with a positive and professional attitude Reliable, accountable and able to demonstrate integrity Strong problem-solving skills and ability to show initiative Desirable Skills: Previous experience within a claims, insurance, automotive or customer service environment Knowledge of motor vehicles (advantageous but not essential) How to apply: If you are interested in this exciting job opportunity, please apply via this job site or reach out to Adecco Aylesbury on (phone number removed) . Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 25, 2026
Full time
Job Title: Warranty Administrator Location: Thame (office-based with hybrid working after probation) Contract Details: Full time, Permanent Hours: Monday to Friday, 9:00am - 5:00pm Overtime - Saturday (1 in 4 rota), 9:00am - 1:00pm, paid at time and a half Salary: 24,000 per annum + overtime About Our Client: Our client is a well-established and customer-focused organisation operating within the automotive and claims sector. Benefits & Perks: 25 days holiday rising to 27 with length of service. Additional birthday day off + Buy annual leave scheme Hybrid working - up to 2 days per week from home after successful completion of probation Private Healthcare upon successful completion of 6-month probationary period Death in salary from day one Critical x salary from day one Auto-enrolment Pension after 3 months, 5% employee contribution, 4% employer contribution. Supportive and collaborative team environment Comprehensive training and ongoing development Modern office environment Responsibilities: Act as the first point of contact for customers, handling incoming calls and emails in a professional and friendly manner Provide clear explanations of the claims process while ensuring customer enquiries are managed accurately and within agreed timeframes Open and build claims files, ensuring all relevant information is gathered at first contact and accurately recorded on internal systems Liaise effectively with Technical Incident Managers and Technicians, keeping them fully informed on current claims Ensure all administrative tasks within the Claims department are completed within agreed timeframes Process and check invoices, ensuring accuracy prior to authorisation and payment Manage customer, dealer and repairer correspondence, including estimates and general queries Register and log complaints in line with company procedures Ensure compliance processes and GDPR standards are followed at all times Support the wider Claims team and other departments when required Skills and Attributes: Strong customer service background with excellent communication skills Confidence dealing with customers over the phone and via email Accurate data entry skills with strong attention to detail Ability to work well under pressure and manage multiple tasks Proactive team player with a positive and professional attitude Reliable, accountable and able to demonstrate integrity Strong problem-solving skills and ability to show initiative Desirable Skills: Previous experience within a claims, insurance, automotive or customer service environment Knowledge of motor vehicles (advantageous but not essential) How to apply: If you are interested in this exciting job opportunity, please apply via this job site or reach out to Adecco Aylesbury on (phone number removed) . Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
About AXA AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA Commercial protects businesses, from multinationals to micro start ups, giving them the confidence to thrive. Job overview We've an exciting opportunity within the Large Loss Unit for a Senior Claims Technician to handle high value and complex property claims within a team handling Motor, Casualty, Property and Financial Lines claims across AXA Retail and Commercial. You'll be responsible for ensuring the effective settlement of complex claims by conducting thorough investigations and engaging in negotiations to reach agreed conclusions within established authority levels. If you're a detail oriented professional with a passion for delivering exceptional service and navigating challenging scenarios, we'd love to hear from you. Key responsibilities Pro active management of a portfolio of claims with a potential of £500K+ from notification through to settlement. You'll be responsible for Major Property losses. Delivering excellent customer service whilst maintaining accurate estimating and controlling indemnity spend. Lead solicitor/loss adjuster meetings and AXA Large Loss estimating committees. Share knowledge and support the development of others in your team and the wider claims community. Build excellent working relationships with key stakeholders. Provide regular communication with policyholders, their representatives, third parties, underwriting and actuarial colleagues. Attending marketing meetings, consolidating insight, and sharing learnings. Work arrangements At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home in our Ipswich, Bolton or Birmingham office, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. This role will require regular travel which could include overnight stays and work outside of normal hours. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. Working hours & shift pattern You'll work full time, 35 hours per week over 5 days. Your skills & experience Experience of handling high value and complex commercial property claims, with a settlement authority of at least £500k. Strong communication and interpersonal skills with the ability to influence and negotiate. Motivational leader who demonstrates empathy and adaptability to drive effective outcomes. Strong prioritisation and time management skills, with the ability to effectively manage multiple tasks and meet deadlines in a fast paced environment. Educated to A-Level or degree standard or have an equivalent professional qualification (ACII/FCII/CILA). As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. How to apply To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.
Apr 24, 2026
Full time
About AXA AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA Commercial protects businesses, from multinationals to micro start ups, giving them the confidence to thrive. Job overview We've an exciting opportunity within the Large Loss Unit for a Senior Claims Technician to handle high value and complex property claims within a team handling Motor, Casualty, Property and Financial Lines claims across AXA Retail and Commercial. You'll be responsible for ensuring the effective settlement of complex claims by conducting thorough investigations and engaging in negotiations to reach agreed conclusions within established authority levels. If you're a detail oriented professional with a passion for delivering exceptional service and navigating challenging scenarios, we'd love to hear from you. Key responsibilities Pro active management of a portfolio of claims with a potential of £500K+ from notification through to settlement. You'll be responsible for Major Property losses. Delivering excellent customer service whilst maintaining accurate estimating and controlling indemnity spend. Lead solicitor/loss adjuster meetings and AXA Large Loss estimating committees. Share knowledge and support the development of others in your team and the wider claims community. Build excellent working relationships with key stakeholders. Provide regular communication with policyholders, their representatives, third parties, underwriting and actuarial colleagues. Attending marketing meetings, consolidating insight, and sharing learnings. Work arrangements At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home in our Ipswich, Bolton or Birmingham office, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. This role will require regular travel which could include overnight stays and work outside of normal hours. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. Working hours & shift pattern You'll work full time, 35 hours per week over 5 days. Your skills & experience Experience of handling high value and complex commercial property claims, with a settlement authority of at least £500k. Strong communication and interpersonal skills with the ability to influence and negotiate. Motivational leader who demonstrates empathy and adaptability to drive effective outcomes. Strong prioritisation and time management skills, with the ability to effectively manage multiple tasks and meet deadlines in a fast paced environment. Educated to A-Level or degree standard or have an equivalent professional qualification (ACII/FCII/CILA). As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. How to apply To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.
About AXA AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA Commercial protects businesses, from multinationals to micro start ups, giving them the confidence to thrive. Job overview We've an exciting opportunity within the Large Loss Unit for a Senior Claims Technician to handle high value and complex property claims within a team handling Motor, Casualty, Property and Financial Lines claims across AXA Retail and Commercial. You'll be responsible for ensuring the effective settlement of complex claims by conducting thorough investigations and engaging in negotiations to reach agreed conclusions within established authority levels. If you're a detail oriented professional with a passion for delivering exceptional service and navigating challenging scenarios, we'd love to hear from you. Key responsibilities Pro active management of a portfolio of claims with a potential of £500K+ from notification through to settlement. You'll be responsible for Major Property losses. Delivering excellent customer service whilst maintaining accurate estimating and controlling indemnity spend. Lead solicitor/loss adjuster meetings and AXA Large Loss estimating committees. Share knowledge and support the development of others in your team and the wider claims community. Build excellent working relationships with key stakeholders. Provide regular communication with policyholders, their representatives, third parties, underwriting and actuarial colleagues. Attending marketing meetings, consolidating insight, and sharing learnings. Work arrangements At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home in our Ipswich, Bolton or Birmingham office, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. This role will require regular travel which could include overnight stays and work outside of normal hours. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. Working hours & shift pattern You'll work full time, 35 hours per week over 5 days. Your skills & experience Experience of handling high value and complex commercial property claims, with a settlement authority of at least £500k. Strong communication and interpersonal skills with the ability to influence and negotiate. Motivational leader who demonstrates empathy and adaptability to drive effective outcomes. Strong prioritisation and time management skills, with the ability to effectively manage multiple tasks and meet deadlines in a fast paced environment. Educated to A-Level or degree standard or have an equivalent professional qualification (ACII/FCII/CILA). As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. How to apply To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.
Apr 24, 2026
Full time
About AXA AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA Commercial protects businesses, from multinationals to micro start ups, giving them the confidence to thrive. Job overview We've an exciting opportunity within the Large Loss Unit for a Senior Claims Technician to handle high value and complex property claims within a team handling Motor, Casualty, Property and Financial Lines claims across AXA Retail and Commercial. You'll be responsible for ensuring the effective settlement of complex claims by conducting thorough investigations and engaging in negotiations to reach agreed conclusions within established authority levels. If you're a detail oriented professional with a passion for delivering exceptional service and navigating challenging scenarios, we'd love to hear from you. Key responsibilities Pro active management of a portfolio of claims with a potential of £500K+ from notification through to settlement. You'll be responsible for Major Property losses. Delivering excellent customer service whilst maintaining accurate estimating and controlling indemnity spend. Lead solicitor/loss adjuster meetings and AXA Large Loss estimating committees. Share knowledge and support the development of others in your team and the wider claims community. Build excellent working relationships with key stakeholders. Provide regular communication with policyholders, their representatives, third parties, underwriting and actuarial colleagues. Attending marketing meetings, consolidating insight, and sharing learnings. Work arrangements At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home in our Ipswich, Bolton or Birmingham office, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. This role will require regular travel which could include overnight stays and work outside of normal hours. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. Working hours & shift pattern You'll work full time, 35 hours per week over 5 days. Your skills & experience Experience of handling high value and complex commercial property claims, with a settlement authority of at least £500k. Strong communication and interpersonal skills with the ability to influence and negotiate. Motivational leader who demonstrates empathy and adaptability to drive effective outcomes. Strong prioritisation and time management skills, with the ability to effectively manage multiple tasks and meet deadlines in a fast paced environment. Educated to A-Level or degree standard or have an equivalent professional qualification (ACII/FCII/CILA). As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. How to apply To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.
Aftersales Manager We're seeking an experienced Aftersales Manager to lead service and warranty operations. You'll manage a team of advisors and technicians, drive workshop performance, and ensure an excellent customer experience. Key Responsibilities Lead the aftersales team and oversee daily operations Handle escalated customer issues and warranty claims Improve workshop efficiency, productivity and turnaround times Monitor KPIs (labour hours, WIP, CSI, rework) Ensure high standards in diagnostics, repairs and quality control Support systems implementation and continuous improvement Collaborate with sales and logistics for smooth vehicle handovers About You Proven aftersales management experience (motor trade) Strong technical and commercial understanding Effective leader with excellent communication skills Organised and able to thrive in a fast-paced environment What's on Offer 45k + bonus Company car, pension, and benefits
Apr 24, 2026
Full time
Aftersales Manager We're seeking an experienced Aftersales Manager to lead service and warranty operations. You'll manage a team of advisors and technicians, drive workshop performance, and ensure an excellent customer experience. Key Responsibilities Lead the aftersales team and oversee daily operations Handle escalated customer issues and warranty claims Improve workshop efficiency, productivity and turnaround times Monitor KPIs (labour hours, WIP, CSI, rework) Ensure high standards in diagnostics, repairs and quality control Support systems implementation and continuous improvement Collaborate with sales and logistics for smooth vehicle handovers About You Proven aftersales management experience (motor trade) Strong technical and commercial understanding Effective leader with excellent communication skills Organised and able to thrive in a fast-paced environment What's on Offer 45k + bonus Company car, pension, and benefits
About AXA AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA Commercial protects businesses, from multinationals to micro start ups, giving them the confidence to thrive. Job overview We've an exciting opportunity within the Large Loss Unit for a Senior Claims Technician to handle high value and complex property claims within a team handling Motor, Casualty, Property and Financial Lines claims across AXA Retail and Commercial. You'll be responsible for ensuring the effective settlement of complex claims by conducting thorough investigations and engaging in negotiations to reach agreed conclusions within established authority levels. If you're a detail oriented professional with a passion for delivering exceptional service and navigating challenging scenarios, we'd love to hear from you. Key responsibilities Pro active management of a portfolio of claims with a potential of £500K+ from notification through to settlement. You'll be responsible for Major Property losses. Delivering excellent customer service whilst maintaining accurate estimating and controlling indemnity spend. Lead solicitor/loss adjuster meetings and AXA Large Loss estimating committees. Share knowledge and support the development of others in your team and the wider claims community. Build excellent working relationships with key stakeholders. Provide regular communication with policyholders, their representatives, third parties, underwriting and actuarial colleagues. Attending marketing meetings, consolidating insight, and sharing learnings. Work arrangements At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home in our Ipswich, Bolton or Birmingham office, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. This role will require regular travel which could include overnight stays and work outside of normal hours. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. Working hours & shift pattern You'll work full time, 35 hours per week over 5 days. Your skills & experience Experience of handling high value and complex commercial property claims, with a settlement authority of at least £500k. Strong communication and interpersonal skills with the ability to influence and negotiate. Motivational leader who demonstrates empathy and adaptability to drive effective outcomes. Strong prioritisation and time management skills, with the ability to effectively manage multiple tasks and meet deadlines in a fast paced environment. Educated to A-Level or degree standard or have an equivalent professional qualification (ACII/FCII/CILA). As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. How to apply To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.
Apr 24, 2026
Full time
About AXA AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA Commercial protects businesses, from multinationals to micro start ups, giving them the confidence to thrive. Job overview We've an exciting opportunity within the Large Loss Unit for a Senior Claims Technician to handle high value and complex property claims within a team handling Motor, Casualty, Property and Financial Lines claims across AXA Retail and Commercial. You'll be responsible for ensuring the effective settlement of complex claims by conducting thorough investigations and engaging in negotiations to reach agreed conclusions within established authority levels. If you're a detail oriented professional with a passion for delivering exceptional service and navigating challenging scenarios, we'd love to hear from you. Key responsibilities Pro active management of a portfolio of claims with a potential of £500K+ from notification through to settlement. You'll be responsible for Major Property losses. Delivering excellent customer service whilst maintaining accurate estimating and controlling indemnity spend. Lead solicitor/loss adjuster meetings and AXA Large Loss estimating committees. Share knowledge and support the development of others in your team and the wider claims community. Build excellent working relationships with key stakeholders. Provide regular communication with policyholders, their representatives, third parties, underwriting and actuarial colleagues. Attending marketing meetings, consolidating insight, and sharing learnings. Work arrangements At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home in our Ipswich, Bolton or Birmingham office, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. This role will require regular travel which could include overnight stays and work outside of normal hours. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. Working hours & shift pattern You'll work full time, 35 hours per week over 5 days. Your skills & experience Experience of handling high value and complex commercial property claims, with a settlement authority of at least £500k. Strong communication and interpersonal skills with the ability to influence and negotiate. Motivational leader who demonstrates empathy and adaptability to drive effective outcomes. Strong prioritisation and time management skills, with the ability to effectively manage multiple tasks and meet deadlines in a fast paced environment. Educated to A-Level or degree standard or have an equivalent professional qualification (ACII/FCII/CILA). As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. How to apply To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.
Brownhills Motorhomes are currently seeking a Trainee Motorhome Damp Repair Specialist; this is an exciting opportunity to join our busy team. We are the UK's largest Motorhome dealer and one stop destination for all Motorhome requirements. We sell new and used motorhomes, parts and accessories, undertake motorhome services/repairs and have an onsite cafe and leisure facilities. We employ around 200 staff at our 13 acre site. Job Description Working alongside one of our technicians in our Bodyshop Team you will be trained and ultimately responsible for body repair work on motorhomes; including water ingress damage repairs and bodywork accident damage. You will be involved with Insulating and ply lining vehicles with wood and metalwork tasks to complete essential repairs. Key Tasks Carrying out insurance, warranty and Retail Bodyshop repairs to Motorhomes To remove & replace internal & external skirts, vents, trims, seal s and fixings Removing & replacing internal furniture structures To remove & replace internal timber plywood walls, ceilings and shower walls To manufacture bespoke furniture parts if required Re-sealing internal & external rails, body panels and body joints Working with GRP and plastic panels Writing full reports on work carried out Using a camera to download pictures of work carried out to support warranty claims Skills Required The successful candidate will be confident with a cheerful nature, punctual and have the ability to meet strict deadlines and work under your own initiative. Hold a valid Full UK car driving license Excellent DIY and problem-solving skills Experience in Joinery You will need to have good time management skills and follow specific instruction Have basic computer skills Experience with fabrication metal work but - not essential Must be able to work well within a team Hours of Work Working a 4 days on 4 days off shift pattern; Salary Starting £27,500 during training (1 2 years), rising to £32k+ following training Additional benefits to you Life Insurance Private Medical Insurance Pension Free use of on-site swimming pool, sauna, hot tub Staff discount in our on-site Café and Accessory Shop
Apr 23, 2026
Full time
Brownhills Motorhomes are currently seeking a Trainee Motorhome Damp Repair Specialist; this is an exciting opportunity to join our busy team. We are the UK's largest Motorhome dealer and one stop destination for all Motorhome requirements. We sell new and used motorhomes, parts and accessories, undertake motorhome services/repairs and have an onsite cafe and leisure facilities. We employ around 200 staff at our 13 acre site. Job Description Working alongside one of our technicians in our Bodyshop Team you will be trained and ultimately responsible for body repair work on motorhomes; including water ingress damage repairs and bodywork accident damage. You will be involved with Insulating and ply lining vehicles with wood and metalwork tasks to complete essential repairs. Key Tasks Carrying out insurance, warranty and Retail Bodyshop repairs to Motorhomes To remove & replace internal & external skirts, vents, trims, seal s and fixings Removing & replacing internal furniture structures To remove & replace internal timber plywood walls, ceilings and shower walls To manufacture bespoke furniture parts if required Re-sealing internal & external rails, body panels and body joints Working with GRP and plastic panels Writing full reports on work carried out Using a camera to download pictures of work carried out to support warranty claims Skills Required The successful candidate will be confident with a cheerful nature, punctual and have the ability to meet strict deadlines and work under your own initiative. Hold a valid Full UK car driving license Excellent DIY and problem-solving skills Experience in Joinery You will need to have good time management skills and follow specific instruction Have basic computer skills Experience with fabrication metal work but - not essential Must be able to work well within a team Hours of Work Working a 4 days on 4 days off shift pattern; Salary Starting £27,500 during training (1 2 years), rising to £32k+ following training Additional benefits to you Life Insurance Private Medical Insurance Pension Free use of on-site swimming pool, sauna, hot tub Staff discount in our on-site Café and Accessory Shop
