About Us Step into the world of Soulbound, a charming pixel art MMORPG where your adventures unfold through exploration, crafting, home building, guild camaraderie, and fun with friends. Imagine the nostalgic social connection of classic MMOs blended with the warm embrace of modern cozy gaming, all set in a meticulously handcrafted pixel art universe. Our passionate indie team of 20+ is gearing up for a new launch. We're not your typical indie studio, we move quickly, place immense trust in our team, and value what you create far more than your resume. The Role We're searching for a community champion to not just manage but ignite and nurture our player community from scratch. You'll be the vibrant, welcoming face of Soulbound across Discord, TikTok, Twitter/X, Reddit, YouTube, Instagram, and Steam. You will work the team to develop our strategy and campaigns, and bring those plans to life: sharing compelling content, hosting exciting events, engaging with players, reaching out to influencers, and creating an unforgettable experience where everyone feels genuinely connected to this once in a generation opportunity to be part of an enduring MMO as it opens its doors. This is a dynamic, hands on role where you might find yourself logged into Discord at 9pm, spotlighting a stunning player built home because you can't wait to celebrate creativity in real time. What You'll Do Take on an existing community of 25,000+ members. Lead and support our amazing team of moderators and community volunteers. Oversee and manage messaging and communications across multiple platforms concerning releases, updates, and events. Run 2 3 engaging community events like housing showcases, outfit contests, group play sessions, and screenshot challenges. Send personalized influencer outreach emails using our templates and targets, track responses, and follow up to build meaningful relationships. Craft and post authentic Reddit threads in communities such as r/MMORPG, r/indiegaming, r/pixelart, and r/cozygaming to spark genuine conversations. Prepare weekly community reports highlighting top feedback themes, sentiment trends, content performance, and growth. Manage and cultivate activity in the Community Hub. Collaborate with established guilds on various platforms and seamlessly integrate them into Soulbound. Develop vibrant Discord engagement loops through guilds, factions, weekly challenges, leaderboards, and rewards to deepen player connection. Curate a steady stream of user generated content including fan art features, housing tours, fashion spotlights, and meme roundups. Lead a Content Creator Program offering early access and spotlight features to celebrate and empower community creators. Act as the essential bridge to the development team by feeding in player insights and feedback to help shape the future of Soulbound. Create a media training and vetting program for team members who are interested in having public profiles. Take charge of our social media channels and leverage powerful tools to schedule and share compelling content. Collaborate with talented content creators and streamers to craft captivating content, while actively championing their work across the community. You've played a lot of MMOs. Not "I tried one once." You've been in a guild. You understand housing culture, cosmetic fashion, endgame loops, and what makes people stay. You can name 5 MMOs and say what each does well. You've managed a Discord community of 5000+ members. You've moderated, run events, set up bots, and dealt with drama at 2am. You've managed a video game community, and ideally, you've been part of the game launch. You understand meme culture, your posts sound like a real person, not a brand account. You're a self starter. You see a Reddit thread about our genre and respond without being told. You have thick skin. MMO communities can be brutal, you engage productively, not defensively and have media training. You'll play the game, a lot. Bonus Points Worked on a game launch before (or been deeply involved as a community member/guild leader/fan site runner) Existing gaming social media presence (even small) You can make short form video. Clip gameplay, turn it into a TikTok or Reel with CapCut/Premiere/DaVinci. Speak more than English Experience with influencer platforms Pixel art or cozy gaming community experience Type: Full time, contract (with view to permanent) Location: Remote (UK timezone preferred, EU/NA overlap required) Hours: Flexible, but expect some evening/weekend presence. Community doesn't sleep 9 5. Compensation: competitive Join a small, passionate indie team of 20+. No layers of bureaucracy. Your ideas get heard. Your work gets seen.
Apr 19, 2026
Full time
About Us Step into the world of Soulbound, a charming pixel art MMORPG where your adventures unfold through exploration, crafting, home building, guild camaraderie, and fun with friends. Imagine the nostalgic social connection of classic MMOs blended with the warm embrace of modern cozy gaming, all set in a meticulously handcrafted pixel art universe. Our passionate indie team of 20+ is gearing up for a new launch. We're not your typical indie studio, we move quickly, place immense trust in our team, and value what you create far more than your resume. The Role We're searching for a community champion to not just manage but ignite and nurture our player community from scratch. You'll be the vibrant, welcoming face of Soulbound across Discord, TikTok, Twitter/X, Reddit, YouTube, Instagram, and Steam. You will work the team to develop our strategy and campaigns, and bring those plans to life: sharing compelling content, hosting exciting events, engaging with players, reaching out to influencers, and creating an unforgettable experience where everyone feels genuinely connected to this once in a generation opportunity to be part of an enduring MMO as it opens its doors. This is a dynamic, hands on role where you might find yourself logged into Discord at 9pm, spotlighting a stunning player built home because you can't wait to celebrate creativity in real time. What You'll Do Take on an existing community of 25,000+ members. Lead and support our amazing team of moderators and community volunteers. Oversee and manage messaging and communications across multiple platforms concerning releases, updates, and events. Run 2 3 engaging community events like housing showcases, outfit contests, group play sessions, and screenshot challenges. Send personalized influencer outreach emails using our templates and targets, track responses, and follow up to build meaningful relationships. Craft and post authentic Reddit threads in communities such as r/MMORPG, r/indiegaming, r/pixelart, and r/cozygaming to spark genuine conversations. Prepare weekly community reports highlighting top feedback themes, sentiment trends, content performance, and growth. Manage and cultivate activity in the Community Hub. Collaborate with established guilds on various platforms and seamlessly integrate them into Soulbound. Develop vibrant Discord engagement loops through guilds, factions, weekly challenges, leaderboards, and rewards to deepen player connection. Curate a steady stream of user generated content including fan art features, housing tours, fashion spotlights, and meme roundups. Lead a Content Creator Program offering early access and spotlight features to celebrate and empower community creators. Act as the essential bridge to the development team by feeding in player insights and feedback to help shape the future of Soulbound. Create a media training and vetting program for team members who are interested in having public profiles. Take charge of our social media channels and leverage powerful tools to schedule and share compelling content. Collaborate with talented content creators and streamers to craft captivating content, while actively championing their work across the community. You've played a lot of MMOs. Not "I tried one once." You've been in a guild. You understand housing culture, cosmetic fashion, endgame loops, and what makes people stay. You can name 5 MMOs and say what each does well. You've managed a Discord community of 5000+ members. You've moderated, run events, set up bots, and dealt with drama at 2am. You've managed a video game community, and ideally, you've been part of the game launch. You understand meme culture, your posts sound like a real person, not a brand account. You're a self starter. You see a Reddit thread about our genre and respond without being told. You have thick skin. MMO communities can be brutal, you engage productively, not defensively and have media training. You'll play the game, a lot. Bonus Points Worked on a game launch before (or been deeply involved as a community member/guild leader/fan site runner) Existing gaming social media presence (even small) You can make short form video. Clip gameplay, turn it into a TikTok or Reel with CapCut/Premiere/DaVinci. Speak more than English Experience with influencer platforms Pixel art or cozy gaming community experience Type: Full time, contract (with view to permanent) Location: Remote (UK timezone preferred, EU/NA overlap required) Hours: Flexible, but expect some evening/weekend presence. Community doesn't sleep 9 5. Compensation: competitive Join a small, passionate indie team of 20+. No layers of bureaucracy. Your ideas get heard. Your work gets seen.
Job Category: Management,The Brown and Hurley Group,Workshop / Service Job Description We're seeking an experienced Service Manager to lead our agricultural workshop and drive high standards across customer service, team performance and operational efficiency. This is a great opportunity for someone who enjoys leading people, improving processes and delivering quality outcomes for customers. About Us The Brown and Hurley Group is one of Australia's leading truck and agricultural dealerships, operating across 21 locations in Queensland and Northern New South Wales. As an Australian family-owned business with 80 years of industry experience, we specialise in the sale and service of heavy commercial trucks, trailers, and agricultural and construction machinery. Recognised with numerous industry awards, the Brown and Hurley Group is a trusted and leading supplier to Australia's road transport and agricultural sectors. About the Role Based at our Ayr branch and reporting to the Branch Manager, you'll be responsible for leading a high performing Service Department and delivering exceptional support to both internal and external customers. You'll oversee the day to day workshop operations, mentor and develop your team, maintain strong relationships with customers and suppliers, and work closely with Parts and Sales to drive overall branch performance. Key Responsibilities Leadership & Team Development Lead, mentor and support Technicians, Apprentices and Service Advisors. Build a positive, safety focused and customer centric team culture. Oversee recruitment, onboarding and ongoing training for workshop staff. Manage performance, identify skill gaps and ensure staff complete required OEM and internal training. Customer Service & Relationship Management Deliver consistent, high quality customer service and communication. Maintain strong relationships with customers, fleets and suppliers through regular engagement. Resolve complex customer issues professionally and promptly. Workshop Operations Manage daily workflow including scheduling, job allocation and technician productivity. Ensure accurate diagnostics and repairs aligned with OEM standards. Run daily production meetings to review job status, parts availability and deadlines. Actively manage Work in Progress (WIP) to ensure timely invoicing and minimise aged WIP. Maintain a clean, organised and compliant workshop environment. Quality, Safety & Compliance Promote a "Right First Time" approach to minimise repeat repairs. Monitor workmanship quality and investigate comebacks. Ensure adherence to WHS, environmental and company safety requirements. Monitor labour recovery, workshop profitability, job costing and key KPIs. Control costs, overtime and resource allocation. Identify opportunities to improve efficiency and grow service revenue. Ensure accurate completion of job cards, time entries and warranty claims. Skills & Experience Experience as a Service Manager, Foreman, Leading Hand or similar in agricultural, heavy vehicle or automotive dealerships. Strong technical knowledge of agricultural equipment (Case IH, New Holland) or heavy vehicles. Sound understanding of warranty processes, job costing and workshop KPIs. Confident leader with the ability to coach, motivate and develop staff. Excellent communication, problem solving and customer service skills. Strong organisational skills and the ability to manage multiple priorities. Proficient with dealership management systems (DMS), service tools and reporting systems. A continuous improvement mindset with a focus on efficiency and service excellence. Qualifications Certificate III in Heavy Vehicle Mechanical Technology, Engineering (Fixed/ Mobile Plant) or similar. What We Offer Supportive leadership team and strong organisational backing Competitive remuneration package and performance bonus Long-term career growth and development opportunities Company car and fuel card provided. Work with Australia's leading brands in a long-established, family-owned business. Access to health and wellbeing programs, plus retail, banking, and health insurance discounts.
Apr 19, 2026
Full time
Job Category: Management,The Brown and Hurley Group,Workshop / Service Job Description We're seeking an experienced Service Manager to lead our agricultural workshop and drive high standards across customer service, team performance and operational efficiency. This is a great opportunity for someone who enjoys leading people, improving processes and delivering quality outcomes for customers. About Us The Brown and Hurley Group is one of Australia's leading truck and agricultural dealerships, operating across 21 locations in Queensland and Northern New South Wales. As an Australian family-owned business with 80 years of industry experience, we specialise in the sale and service of heavy commercial trucks, trailers, and agricultural and construction machinery. Recognised with numerous industry awards, the Brown and Hurley Group is a trusted and leading supplier to Australia's road transport and agricultural sectors. About the Role Based at our Ayr branch and reporting to the Branch Manager, you'll be responsible for leading a high performing Service Department and delivering exceptional support to both internal and external customers. You'll oversee the day to day workshop operations, mentor and develop your team, maintain strong relationships with customers and suppliers, and work closely with Parts and Sales to drive overall branch performance. Key Responsibilities Leadership & Team Development Lead, mentor and support Technicians, Apprentices and Service Advisors. Build a positive, safety focused and customer centric team culture. Oversee recruitment, onboarding and ongoing training for workshop staff. Manage performance, identify skill gaps and ensure staff complete required OEM and internal training. Customer Service & Relationship Management Deliver consistent, high quality customer service and communication. Maintain strong relationships with customers, fleets and suppliers through regular engagement. Resolve complex customer issues professionally and promptly. Workshop Operations Manage daily workflow including scheduling, job allocation and technician productivity. Ensure accurate diagnostics and repairs aligned with OEM standards. Run daily production meetings to review job status, parts availability and deadlines. Actively manage Work in Progress (WIP) to ensure timely invoicing and minimise aged WIP. Maintain a clean, organised and compliant workshop environment. Quality, Safety & Compliance Promote a "Right First Time" approach to minimise repeat repairs. Monitor workmanship quality and investigate comebacks. Ensure adherence to WHS, environmental and company safety requirements. Monitor labour recovery, workshop profitability, job costing and key KPIs. Control costs, overtime and resource allocation. Identify opportunities to improve efficiency and grow service revenue. Ensure accurate completion of job cards, time entries and warranty claims. Skills & Experience Experience as a Service Manager, Foreman, Leading Hand or similar in agricultural, heavy vehicle or automotive dealerships. Strong technical knowledge of agricultural equipment (Case IH, New Holland) or heavy vehicles. Sound understanding of warranty processes, job costing and workshop KPIs. Confident leader with the ability to coach, motivate and develop staff. Excellent communication, problem solving and customer service skills. Strong organisational skills and the ability to manage multiple priorities. Proficient with dealership management systems (DMS), service tools and reporting systems. A continuous improvement mindset with a focus on efficiency and service excellence. Qualifications Certificate III in Heavy Vehicle Mechanical Technology, Engineering (Fixed/ Mobile Plant) or similar. What We Offer Supportive leadership team and strong organisational backing Competitive remuneration package and performance bonus Long-term career growth and development opportunities Company car and fuel card provided. Work with Australia's leading brands in a long-established, family-owned business. Access to health and wellbeing programs, plus retail, banking, and health insurance discounts.
More About The Role Are you an entrepreneurial, customer-focused leader with a passion for retail and community? Join Morrisons Daily as a Convenience Store Manager and run your store like it's your own business! We are looking for a dedicated shopkeeper to lead one of our busy stores. Your mission will be to serve your customers, support your colleagues, and champion your local community, ensuring the store is the best place to work and shop. As the heart of your store, you will be responsible for driving success across four key areas: Customer & Commercial Performance Entrepreneurial Spirit: Treat the store as your own business, constantly seeking innovative ways to improve the commercial offering, drive sales, and manage costs effectively. Best-in-Class Experience: Lead your team to deliver exceptional customer service, challenging the norm and thinking of new ways to make the customer experience the best in the market, in line with the Morrisons brand promise. Team Leadership & Development Cultivating Talent: Oversee all people activities; from recruitment and induction to training and ongoing development. Inclusive Culture: Build and champion an inclusive culture where every colleague is motivated, empowered, and equipped to deliver outstanding service and achieve their full potential. Operational Excellence Standards & Compliance: Ensure all operational procedures, health and safety, and compliance standards are rigorously met, maintaining an attractive, safe, and efficient shopping environment. Flexibility: As hours are driven by business and customer needs, this role requires flexibility, including early mornings, late nights, and weekend work. Community Engagement Local Champion: Build strong, positive relationships within the local community, understanding the vital role your store plays and actively seeking ways to offer support. More About You We are looking for leaders who can inspire, adapt, and deliver results. While prior experience in a fast-paced, service-focused environment (such as retail, convenience, or hospitality) is beneficial, we prioritise the following leadership qualities: People Development: A genuine passion for spotting, coaching, and developing talent within your team, fostering a high-performing and collaborative culture. Inspiration & Influence: The ability to motivate and inspire your team, while also listening and influencing stakeholders to think broadly about new ways of doing things. Hands-On Attitude: A willingness to "roll up your sleeves" and work alongside your team to support the delivery of day-to-day store objectives. Resilience: High level of personal resilience and strong problem-solving skills to navigate challenges effectively. Please note: Some stores offer Post Office services. If so, a P250 financial check will be required as part of your offer of employment. Successful verification of this check is mandatory to start employment. More Perks Salary: We don't advertise salary because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Morrisons. Our recruitment team will always discuss this with you early in the process as we genuinely want to match your experience with the correct salary. Annual leave: 28 days holiday Colleague Discount: 15% discount across convenience, supermarkets and online Company Pension: Contributory scheme Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme Health & Wellbeing Support: Access to Vita Health & Aviva digital GP 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Morrisons acquired the McColl s business in 2022, rapidly expanding our convenience proposition. Today, we have a network of 1,700 convenience stores nationwide, both company owned and franchised. Our aim is to be the 'go to' neighbourhood shop, providing a fantastic range of quality everyday products and services, close to home, so we re always available when customers need us most. We offer local convenience at supermarket value; a recognised brand that people can trust. What Happens Next? We are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but feel your past experience doesn't align perfectly with every requirement, we still encourage you to apply as you may be the perfect candidate for this or another role. Application: Submit your application online Screening Call: Shortlisted applicants will be contacted by a recruiter for an informal discussion to explore your experience and suitability Interview: Successful candidates will be invited to an interview with the Area Manager. Should you require any reasonable adjustments during the application or interview stages, please contact (url removed) and we will endeavour to support you.
Apr 19, 2026
Full time
More About The Role Are you an entrepreneurial, customer-focused leader with a passion for retail and community? Join Morrisons Daily as a Convenience Store Manager and run your store like it's your own business! We are looking for a dedicated shopkeeper to lead one of our busy stores. Your mission will be to serve your customers, support your colleagues, and champion your local community, ensuring the store is the best place to work and shop. As the heart of your store, you will be responsible for driving success across four key areas: Customer & Commercial Performance Entrepreneurial Spirit: Treat the store as your own business, constantly seeking innovative ways to improve the commercial offering, drive sales, and manage costs effectively. Best-in-Class Experience: Lead your team to deliver exceptional customer service, challenging the norm and thinking of new ways to make the customer experience the best in the market, in line with the Morrisons brand promise. Team Leadership & Development Cultivating Talent: Oversee all people activities; from recruitment and induction to training and ongoing development. Inclusive Culture: Build and champion an inclusive culture where every colleague is motivated, empowered, and equipped to deliver outstanding service and achieve their full potential. Operational Excellence Standards & Compliance: Ensure all operational procedures, health and safety, and compliance standards are rigorously met, maintaining an attractive, safe, and efficient shopping environment. Flexibility: As hours are driven by business and customer needs, this role requires flexibility, including early mornings, late nights, and weekend work. Community Engagement Local Champion: Build strong, positive relationships within the local community, understanding the vital role your store plays and actively seeking ways to offer support. More About You We are looking for leaders who can inspire, adapt, and deliver results. While prior experience in a fast-paced, service-focused environment (such as retail, convenience, or hospitality) is beneficial, we prioritise the following leadership qualities: People Development: A genuine passion for spotting, coaching, and developing talent within your team, fostering a high-performing and collaborative culture. Inspiration & Influence: The ability to motivate and inspire your team, while also listening and influencing stakeholders to think broadly about new ways of doing things. Hands-On Attitude: A willingness to "roll up your sleeves" and work alongside your team to support the delivery of day-to-day store objectives. Resilience: High level of personal resilience and strong problem-solving skills to navigate challenges effectively. Please note: Some stores offer Post Office services. If so, a P250 financial check will be required as part of your offer of employment. Successful verification of this check is mandatory to start employment. More Perks Salary: We don't advertise salary because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Morrisons. Our recruitment team will always discuss this with you early in the process as we genuinely want to match your experience with the correct salary. Annual leave: 28 days holiday Colleague Discount: 15% discount across convenience, supermarkets and online Company Pension: Contributory scheme Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme Health & Wellbeing Support: Access to Vita Health & Aviva digital GP 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards We are an equal opportunities employer and welcome applications from all sections of the community. More About Us Morrisons acquired the McColl s business in 2022, rapidly expanding our convenience proposition. Today, we have a network of 1,700 convenience stores nationwide, both company owned and franchised. Our aim is to be the 'go to' neighbourhood shop, providing a fantastic range of quality everyday products and services, close to home, so we re always available when customers need us most. We offer local convenience at supermarket value; a recognised brand that people can trust. What Happens Next? We are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but feel your past experience doesn't align perfectly with every requirement, we still encourage you to apply as you may be the perfect candidate for this or another role. Application: Submit your application online Screening Call: Shortlisted applicants will be contacted by a recruiter for an informal discussion to explore your experience and suitability Interview: Successful candidates will be invited to an interview with the Area Manager. Should you require any reasonable adjustments during the application or interview stages, please contact (url removed) and we will endeavour to support you.
Join a leading provider of premium hospitality and event experiences, delivering high-end packages across major sporting and entertainment events in the UK and internationally. With a focus on quality, exclusivity, and exceptional client service, the business creates memorable experiences for a wide range of clients. The organisation is seeking a proactive and driven Sales Training & Development Manager to enhance performance across Sales, Operations, and Marketing teams, ensuring employees have the skills, confidence, and support to succeed in a fast-paced, high-performance environment. The role is primarily London-based, with regular travel required to other UK offices to deliver in-person training. The Role As the Sales Training & Development Manager, you will be responsible for designing, delivering, and implementing training programmes across the business, with a strong focus on sales excellence, onboarding, and continuous professional development. You will deliver impactful sales training, support management capability, and coach teams on best practices. The role will also ensure that employees across all functions-including Sales, Operations, Finance, and Marketing-receive consistent, engaging, and effective training. You will work closely with senior leadership and department heads to help build and maintain a high-performance culture, while also supporting managers in developing their teams. Key Responsibilities Onboarding & Induction Deliver onboarding programmes for new hires across commercial teams Provide training on products, systems, and internal processes Continuously update induction materials in collaboration with department leads Sales Training & Enablement Deliver training on core sales skills including cold calling, consultative selling, objection handling, negotiation, and pipeline management Run refresher sessions and provide ongoing coaching Conduct call monitoring, floor support, and structured feedback sessions Support the roll out of sales scripts, pitches, and campaigns Management & Leadership Development Design and deliver development programmes for managers Train leaders on coaching techniques, communication, and leadership styles Support managers in conducting effective 1:1s and performance reviews Develop emerging leaders and strengthen people management skills Skills & Experience Minimum of 3 year's experience delivering training within a fast-paced sales environment Strong understanding of sales processes and telesales techniques Proven experience in coaching and developing individuals and teams Experience supporting management and leadership development Excellent communication, facilitation, and presentation skills Ability to create engaging and effective training content Confident using CRM systems and digital tools (e.g. Salesforce) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 19, 2026
Full time
Join a leading provider of premium hospitality and event experiences, delivering high-end packages across major sporting and entertainment events in the UK and internationally. With a focus on quality, exclusivity, and exceptional client service, the business creates memorable experiences for a wide range of clients. The organisation is seeking a proactive and driven Sales Training & Development Manager to enhance performance across Sales, Operations, and Marketing teams, ensuring employees have the skills, confidence, and support to succeed in a fast-paced, high-performance environment. The role is primarily London-based, with regular travel required to other UK offices to deliver in-person training. The Role As the Sales Training & Development Manager, you will be responsible for designing, delivering, and implementing training programmes across the business, with a strong focus on sales excellence, onboarding, and continuous professional development. You will deliver impactful sales training, support management capability, and coach teams on best practices. The role will also ensure that employees across all functions-including Sales, Operations, Finance, and Marketing-receive consistent, engaging, and effective training. You will work closely with senior leadership and department heads to help build and maintain a high-performance culture, while also supporting managers in developing their teams. Key Responsibilities Onboarding & Induction Deliver onboarding programmes for new hires across commercial teams Provide training on products, systems, and internal processes Continuously update induction materials in collaboration with department leads Sales Training & Enablement Deliver training on core sales skills including cold calling, consultative selling, objection handling, negotiation, and pipeline management Run refresher sessions and provide ongoing coaching Conduct call monitoring, floor support, and structured feedback sessions Support the roll out of sales scripts, pitches, and campaigns Management & Leadership Development Design and deliver development programmes for managers Train leaders on coaching techniques, communication, and leadership styles Support managers in conducting effective 1:1s and performance reviews Develop emerging leaders and strengthen people management skills Skills & Experience Minimum of 3 year's experience delivering training within a fast-paced sales environment Strong understanding of sales processes and telesales techniques Proven experience in coaching and developing individuals and teams Experience supporting management and leadership development Excellent communication, facilitation, and presentation skills Ability to create engaging and effective training content Confident using CRM systems and digital tools (e.g. Salesforce) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Operations Capability Manager Location: Barnstaple Type: Full-time, Permanent Salary: up to £60,000 The Company Our client delivers high-quality services while maintaining a strong, supportive team culture. We are now looking for a hands-on Operations Capability Manager to lead from the front, drive performance, and develop their people. The role of Operations Capability Manager This is a mid -senior, high-impact position requiring a confident decision-maker who thrives under pressure and leads by example. You will take ownership of operational delivery while building capability across the team. You will directly manage a small team, including Team Leaders, ensuring performance, engagement, and continuous development. Key Responsibilities of the Operations Capability Manager Lead day-to-day operations, ensuring efficient and effective service delivery to customers and internal stake holders Make timely, well-informed decisions in a fast-moving environment Act as a hands-on leader stepping in where needed to get the job done Coach, mentor, and develop a team of service operators, fostering a high-performance culture Support and develop Team Leaders to strengthen leadership capability Drive accountability, ownership, and continuous improvement across the team Identify operational challenges and implement practical, scalable solutions Monitor performance metrics and take proactive action to improve outcomes Build strong relationships internally and externally to contribute to a positive team environment and customer satisfaction What We're Looking for in the role of Operations Capability Manager Proven experience in a Mid to Senior operational role within a fast-paced environment (For example, Customer Service, Manufacturing, Retail, Hospitality or start ups) A decisive, action-oriented leader who can think on their feet Strong people management skills with a genuine passion for developing others Hands-on approach with a willingness to roll up your sleeves Experience managing team leaders or supervisors Excellent problem-solving and organisational skills Resilient, adaptable, and comfortable managing competing priorities Strong communication skills with the ability to influence and engage What's on offer for the Operations Capability Manager The opportunity to shape and influence operations in a growing, independent business A collaborative, people-first culture Autonomy to make decisions and drive change Ongoing development and career progression opportunities Cooper Golding is acting as an Employment agency for the purposes of this role.
Apr 19, 2026
Full time
Operations Capability Manager Location: Barnstaple Type: Full-time, Permanent Salary: up to £60,000 The Company Our client delivers high-quality services while maintaining a strong, supportive team culture. We are now looking for a hands-on Operations Capability Manager to lead from the front, drive performance, and develop their people. The role of Operations Capability Manager This is a mid -senior, high-impact position requiring a confident decision-maker who thrives under pressure and leads by example. You will take ownership of operational delivery while building capability across the team. You will directly manage a small team, including Team Leaders, ensuring performance, engagement, and continuous development. Key Responsibilities of the Operations Capability Manager Lead day-to-day operations, ensuring efficient and effective service delivery to customers and internal stake holders Make timely, well-informed decisions in a fast-moving environment Act as a hands-on leader stepping in where needed to get the job done Coach, mentor, and develop a team of service operators, fostering a high-performance culture Support and develop Team Leaders to strengthen leadership capability Drive accountability, ownership, and continuous improvement across the team Identify operational challenges and implement practical, scalable solutions Monitor performance metrics and take proactive action to improve outcomes Build strong relationships internally and externally to contribute to a positive team environment and customer satisfaction What We're Looking for in the role of Operations Capability Manager Proven experience in a Mid to Senior operational role within a fast-paced environment (For example, Customer Service, Manufacturing, Retail, Hospitality or start ups) A decisive, action-oriented leader who can think on their feet Strong people management skills with a genuine passion for developing others Hands-on approach with a willingness to roll up your sleeves Experience managing team leaders or supervisors Excellent problem-solving and organisational skills Resilient, adaptable, and comfortable managing competing priorities Strong communication skills with the ability to influence and engage What's on offer for the Operations Capability Manager The opportunity to shape and influence operations in a growing, independent business A collaborative, people-first culture Autonomy to make decisions and drive change Ongoing development and career progression opportunities Cooper Golding is acting as an Employment agency for the purposes of this role.
Application Deadline: 4 May 2026, 23:59 pm UK time. Location: London Type: Permanent No. of weekly working hours: 35 Salary: GBP 65,610 per annum (dependent on location). Amnesty International's Global Fundraising team is looking for a Global Partnerships Manager to support fundraising for our global programmes with a particular focus on work in Africa and Eastern Europe and Central Asia. The role is dynamic and wide ranging, working with a variety of programme teams on projects including the rise of authoritarianism, big tech and accountability, climate justice and freedom of expression. You will also work closely with our teams in Africa, Eastern Europe and Central Asia to build their capacity and support fundraising for regional and country specific opportunities. The role involves managing an existing portfolio of trusts, foundations and institutional donors while creating a sustainable pipeline for new opportunities. MAIN RESPONSIBILITIES Lead and collaborate with the PFP team and/or regional or section fundraisers on the development of concept notes, proposals and opportunities to secure financing from the philanthropic community, particularly trusts and foundations funding human rights work. Ensure commitments to funding partners, especially donor reporting, are fulfilled on time and to high quality. Scope and identify new opportunities from trusts, foundations and institutions interested in funding Amnesty's human rights work. Manage and steward a portfolio of largely trust and foundation donors to secure renewal of contracts and partnerships through building strong relationships with a wide range of grant managers. Coordinate funding for multi country opportunities or funding that supports sections and regional office work across Africa or Eastern Europe, Central Asia. SKILLS AND EXPERIENCE Experience developing large scale (multi year) funding proposals or investment cases ( £750k) to a variety of international trusts, foundations or other institutional sources. Experience working with regional and local teams (different cultures, languages, time zones) to build fundraising or project management capacity and leading applications for large scale funding. Experience in developing new philanthropic partnership/ business for non profits or social enterprises. Willing and able to represent Amnesty and its work in a professional manner to the sector. Understanding of fundraising equity when working with partners across the world with access to differing financial resources. Knowledge and experience of supporting donor compliance requirements. Experience of raising income from US headquartered trusts and foundations would be desirable. Experience of fundraising from donors for work in Sub Saharan Africa and/or Eastern Europe, Central Asia would be desirable. BENEFITS Benefits include 37 days annual leave (inclusive of public holidays and grace days), pension scheme, employee assistance programme, life assurance and many more benefits designed to suit your own personal lifestyle. All of this in a professional, engaging environment. COMMITMENT TO DIVERSITY, EQUITY & INCLUSION Amnesty International believes in a world that is fair, inclusive and equitable. We are committed to being an anti racist organisation with a diverse workforce that can better tackle the global human rights challenges of today. We welcome applications from suitably qualified people irrespective of their background, including under represented groups, LGBTQI+ individuals and those who may be living with a disability. We are committed to building and sustaining an anti racist, culturally diverse and inclusive organisation, where all employees feel valued, have a sense of belonging and an equal opportunity to fulfil their potential. Amnesty International is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with the team by emailing .
Apr 19, 2026
Full time
Application Deadline: 4 May 2026, 23:59 pm UK time. Location: London Type: Permanent No. of weekly working hours: 35 Salary: GBP 65,610 per annum (dependent on location). Amnesty International's Global Fundraising team is looking for a Global Partnerships Manager to support fundraising for our global programmes with a particular focus on work in Africa and Eastern Europe and Central Asia. The role is dynamic and wide ranging, working with a variety of programme teams on projects including the rise of authoritarianism, big tech and accountability, climate justice and freedom of expression. You will also work closely with our teams in Africa, Eastern Europe and Central Asia to build their capacity and support fundraising for regional and country specific opportunities. The role involves managing an existing portfolio of trusts, foundations and institutional donors while creating a sustainable pipeline for new opportunities. MAIN RESPONSIBILITIES Lead and collaborate with the PFP team and/or regional or section fundraisers on the development of concept notes, proposals and opportunities to secure financing from the philanthropic community, particularly trusts and foundations funding human rights work. Ensure commitments to funding partners, especially donor reporting, are fulfilled on time and to high quality. Scope and identify new opportunities from trusts, foundations and institutions interested in funding Amnesty's human rights work. Manage and steward a portfolio of largely trust and foundation donors to secure renewal of contracts and partnerships through building strong relationships with a wide range of grant managers. Coordinate funding for multi country opportunities or funding that supports sections and regional office work across Africa or Eastern Europe, Central Asia. SKILLS AND EXPERIENCE Experience developing large scale (multi year) funding proposals or investment cases ( £750k) to a variety of international trusts, foundations or other institutional sources. Experience working with regional and local teams (different cultures, languages, time zones) to build fundraising or project management capacity and leading applications for large scale funding. Experience in developing new philanthropic partnership/ business for non profits or social enterprises. Willing and able to represent Amnesty and its work in a professional manner to the sector. Understanding of fundraising equity when working with partners across the world with access to differing financial resources. Knowledge and experience of supporting donor compliance requirements. Experience of raising income from US headquartered trusts and foundations would be desirable. Experience of fundraising from donors for work in Sub Saharan Africa and/or Eastern Europe, Central Asia would be desirable. BENEFITS Benefits include 37 days annual leave (inclusive of public holidays and grace days), pension scheme, employee assistance programme, life assurance and many more benefits designed to suit your own personal lifestyle. All of this in a professional, engaging environment. COMMITMENT TO DIVERSITY, EQUITY & INCLUSION Amnesty International believes in a world that is fair, inclusive and equitable. We are committed to being an anti racist organisation with a diverse workforce that can better tackle the global human rights challenges of today. We welcome applications from suitably qualified people irrespective of their background, including under represented groups, LGBTQI+ individuals and those who may be living with a disability. We are committed to building and sustaining an anti racist, culturally diverse and inclusive organisation, where all employees feel valued, have a sense of belonging and an equal opportunity to fulfil their potential. Amnesty International is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with the team by emailing .
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Apr 19, 2026
Full time
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones, we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: You lead from the front. You've managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £38,000 - £42,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Orange Grove Fostercare
Stoke-on-trent, Staffordshire
Orange Grove Principal Social Worker - Fostering Location: Staffordshire Salary: £39,000 - £45,500 per annum, dependent upon experience Benefits: £3,000 car allowance 30 days' annual leave (increasing to 35 days with length of service) plus Bank Holidays Company pension Life assurance x2 Employee discount scheme Medical cash plan About Us Orange Grove was founded in 1996 by two social workers who understood that strong relationships held the key to successful fostering. As with all families, relationships matter; they provide a stable platform for growth, which is why we commit time, effort and resources into nurturing them. We do this for the children in our care and foster families by getting to know them, treating them individually and tailoring support to their needs. We value our staff and build strong, positive relationships with local authorities and partners so we can work effectively together. This has been at the heart of our philosophy since we were established nearly 30 years ago. Requirements Orange Grove Staffordshire is currently seeking a qualified and experienced social worker with considerable experience of working with children looked after and foster parents. The successful applicant should have a good understanding of relevant legislation, regulations and fostering standards. This role will promote a culture across the organisation that recognises the impact of trauma, abuse and neglect on children and young people. The successful candidate will demonstrate a thorough understanding of trauma-informed approaches and their application within fostering services. Supervisory or management experience within a social work setting is desirable to support and promote the effective functioning of the service. You will need strong leadership skills, a desire to make a difference and the ability to work autonomously, whilst working effectively as part of a team. Safeguarding knowledge is essential and you will be expected to demonstrate this throughout the role. You will need excellent communication skills and the ability to build, maintain and develop positive working relationships with children, young people, foster parents and professionals, both internal and external to the organisation. There is also a requirement to work occasional evenings and weekends where required. Hold a Social Care England recognised qualification in Social Work or equivalent. Experience of working with children and young people, including children looked after. A comprehensive working knowledge of relevant legislation supporting fostering and children looked after. A full driving licence with unrestricted access to your own car. Role Responsibilities Support and deputise for the Registered Manager as required. Supervise team members as determined by the Registered Manager. Support, supervise and promote foster parents to reach their full potential. Monitor, promote and ensure compliance with foster parents and staff. Work in partnership with children, young people, foster parents, applicants and professionals to ensure safeguarding and positive outcomes for children. If you are seeking a role where your values, expertise and leadership can genuinely shape lives, this is an opportunity to be part of a committed and compassionate team that puts children and young people at the heart of everything we do. For an informal and meaningful conversation about joining Orange Grove, please contact Raj Baker, Registered Manager, on . No agencies, please. The successful candidate will be required to complete an enhanced DBS check, cost of which will be met by Orange Grove. Orange Grove is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic.
Apr 19, 2026
Full time
Orange Grove Principal Social Worker - Fostering Location: Staffordshire Salary: £39,000 - £45,500 per annum, dependent upon experience Benefits: £3,000 car allowance 30 days' annual leave (increasing to 35 days with length of service) plus Bank Holidays Company pension Life assurance x2 Employee discount scheme Medical cash plan About Us Orange Grove was founded in 1996 by two social workers who understood that strong relationships held the key to successful fostering. As with all families, relationships matter; they provide a stable platform for growth, which is why we commit time, effort and resources into nurturing them. We do this for the children in our care and foster families by getting to know them, treating them individually and tailoring support to their needs. We value our staff and build strong, positive relationships with local authorities and partners so we can work effectively together. This has been at the heart of our philosophy since we were established nearly 30 years ago. Requirements Orange Grove Staffordshire is currently seeking a qualified and experienced social worker with considerable experience of working with children looked after and foster parents. The successful applicant should have a good understanding of relevant legislation, regulations and fostering standards. This role will promote a culture across the organisation that recognises the impact of trauma, abuse and neglect on children and young people. The successful candidate will demonstrate a thorough understanding of trauma-informed approaches and their application within fostering services. Supervisory or management experience within a social work setting is desirable to support and promote the effective functioning of the service. You will need strong leadership skills, a desire to make a difference and the ability to work autonomously, whilst working effectively as part of a team. Safeguarding knowledge is essential and you will be expected to demonstrate this throughout the role. You will need excellent communication skills and the ability to build, maintain and develop positive working relationships with children, young people, foster parents and professionals, both internal and external to the organisation. There is also a requirement to work occasional evenings and weekends where required. Hold a Social Care England recognised qualification in Social Work or equivalent. Experience of working with children and young people, including children looked after. A comprehensive working knowledge of relevant legislation supporting fostering and children looked after. A full driving licence with unrestricted access to your own car. Role Responsibilities Support and deputise for the Registered Manager as required. Supervise team members as determined by the Registered Manager. Support, supervise and promote foster parents to reach their full potential. Monitor, promote and ensure compliance with foster parents and staff. Work in partnership with children, young people, foster parents, applicants and professionals to ensure safeguarding and positive outcomes for children. If you are seeking a role where your values, expertise and leadership can genuinely shape lives, this is an opportunity to be part of a committed and compassionate team that puts children and young people at the heart of everything we do. For an informal and meaningful conversation about joining Orange Grove, please contact Raj Baker, Registered Manager, on . No agencies, please. The successful candidate will be required to complete an enhanced DBS check, cost of which will be met by Orange Grove. Orange Grove is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic.
SPONSORSHIP NOT AVAILABLE Are you an experienced Children's & Young person support worker? We are looking for Team Leaders who are caring and compassionate individuals with the desire to make a positive difference to the lives of our incredible Children & Young people through leading by example to other Children's & Young person's support workers. What we can offer you as a Children's Residential Team Leader at The Cambian Group Full Time hours with overtime available£30 Sleep in rate (2-3 sleep ins per week)Overtime paid at an enhanced ratesShift patterns and Rotas to support your work life balanceFull enhanced children's and adults DBS paid for by The Cambian GroupFull Training provided - 10-day paid intensive induction training course, face to face and online learning to support your development starting immediately3-5 paid shadowing shifts working with an experienced Team Leader or Deputy Manager Working closely and collaborative with clinical and other local authoritiesOpportunity of succession and personal development planning to achieve your full career potential to support you in progressing your career from your leadership team. Free onsite parking, meals and other benefits such as Cycle to work, Dental plans, Casual Dress, Pension scheme, Car leasing scheme, The Cambian Group Rewards full of discounted restaurants and days out for the family! The working day can be very unpredictable and you could find yourself doing a variation of duties such as: Planning team rotas to supporting the Deputy and home manager in various meetings and appointments. We are looking for people who are flexible, reliable, adaptable able to read situations to help our young people make positive choices whist proactively supporting colleagues in their development through leading by example. Working on a rota basis (average 169 hours a month) plus sleep ins depending on the size of the home. We do understand personal commitments and will be pleased to talk about flexible working Meeting the needs of the Children and Young People in line with OFSTED regulations New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people's records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role. Qualifications/Experience/Requirements MUST HOLD A UK DRIVING LICENCE We are looking for people with the ability to assist the Registered Manager and/or the Deputy Manager in the implementation of all aspects of the Statement of PurposeTo receive supervision in line with Quality Standards and to take responsibility for personal development and progress of individual training needsTo carry out all other reasonable tasks as directed by the Registered Manager and/or the Deputy ManagerTo deputise in the absence of the Registered Manager and/or Deputy Manager We are creating a family for our incredible Children & Young people therefore we welcome a diverse culture We are the The Cambian Group, the largest independent provider of care and education for children and young people. We believe that everyone has a personal best. Those we care for and those who care for them. You will find that you are part of a close, supportive team, all focused on achieving the best outcome for everyone. Requirements for an Enhanced DBS and reference checking will be undertaken in line with government regulations and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible due to the nature of these important checks it may extend the processing time. All young people are equally entitled to have their needs met in a fair and balanced way. Cambian Group employees are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference. We will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination a person who will not on the appointment panel will conduct the search and will only share information if and when findings are relevant and of concern.
Apr 19, 2026
Full time
SPONSORSHIP NOT AVAILABLE Are you an experienced Children's & Young person support worker? We are looking for Team Leaders who are caring and compassionate individuals with the desire to make a positive difference to the lives of our incredible Children & Young people through leading by example to other Children's & Young person's support workers. What we can offer you as a Children's Residential Team Leader at The Cambian Group Full Time hours with overtime available£30 Sleep in rate (2-3 sleep ins per week)Overtime paid at an enhanced ratesShift patterns and Rotas to support your work life balanceFull enhanced children's and adults DBS paid for by The Cambian GroupFull Training provided - 10-day paid intensive induction training course, face to face and online learning to support your development starting immediately3-5 paid shadowing shifts working with an experienced Team Leader or Deputy Manager Working closely and collaborative with clinical and other local authoritiesOpportunity of succession and personal development planning to achieve your full career potential to support you in progressing your career from your leadership team. Free onsite parking, meals and other benefits such as Cycle to work, Dental plans, Casual Dress, Pension scheme, Car leasing scheme, The Cambian Group Rewards full of discounted restaurants and days out for the family! The working day can be very unpredictable and you could find yourself doing a variation of duties such as: Planning team rotas to supporting the Deputy and home manager in various meetings and appointments. We are looking for people who are flexible, reliable, adaptable able to read situations to help our young people make positive choices whist proactively supporting colleagues in their development through leading by example. Working on a rota basis (average 169 hours a month) plus sleep ins depending on the size of the home. We do understand personal commitments and will be pleased to talk about flexible working Meeting the needs of the Children and Young People in line with OFSTED regulations New staff must be comfortable using an electronic care recording system on a daily basis to document, monitor, and update children and young people's records accurately. Experience with Clearcare is an advantage, but not essential, as full training will be provided. However, all staff are expected to confidently use digital systems as part of their day-to-day role. Qualifications/Experience/Requirements MUST HOLD A UK DRIVING LICENCE We are looking for people with the ability to assist the Registered Manager and/or the Deputy Manager in the implementation of all aspects of the Statement of PurposeTo receive supervision in line with Quality Standards and to take responsibility for personal development and progress of individual training needsTo carry out all other reasonable tasks as directed by the Registered Manager and/or the Deputy ManagerTo deputise in the absence of the Registered Manager and/or Deputy Manager We are creating a family for our incredible Children & Young people therefore we welcome a diverse culture We are the The Cambian Group, the largest independent provider of care and education for children and young people. We believe that everyone has a personal best. Those we care for and those who care for them. You will find that you are part of a close, supportive team, all focused on achieving the best outcome for everyone. Requirements for an Enhanced DBS and reference checking will be undertaken in line with government regulations and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible due to the nature of these important checks it may extend the processing time. All young people are equally entitled to have their needs met in a fair and balanced way. Cambian Group employees are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference. We will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination a person who will not on the appointment panel will conduct the search and will only share information if and when findings are relevant and of concern.
Associate / Principal Ecologist page is loaded Associate / Principal Ecologistlocations: Southampton, UKtime type: Full timeposted on: Posted Todayjob requisition id: JR101680SLR has an excellent opportunity for an experienced ecological professional to join our European team at SLR's Associate or Principal level, based from our Southampton office.You will play a managerial role in undertaking and delivering a range of projects across our business sectors, particularly including Renewables/Power, Energy Infrastructure and Built Environment. This role presents an exciting opportunity to be responsible for the delivery of ecology inputs to a wide range of projects, including renewables and residential development and corporate biodiversity policy and strategy. With over 200 experienced Ecology professionals undertaking a wide range of projects throughout the UK and Ireland, SLR Consulting leads the way in providing exemplar advice and services. We have a real passion for what we do and due to continued commercial success we have fantastic opportunities for experienced professionals to become part of the SLR team. The successful candidate would be able to demonstrate skills in a range of different areas of ecological consultancy practice, able to manage and mentor others in their chosen specialism and would ideally have an ecological specialism, whether it is habitat survey, protected species, ornithology or another skill. The candidate would also be able to demonstrate experience of business development, client and project management, preferably gained in a commercial consultancy environment. As a forward-thinking consultancy with ambitious growth plans, SLR is a global consultancy and offers significant potential for career development and enhancement depending on performance. Our One Team culture, and straightforward approach to project and budget management gives everyone the opportunity to progress and to work on interesting projects with valued clients. The Role This key position you will manage and oversee ecological aspects of projects, in addition to providing support and mentorship for the growing team. Management of ecological aspects of development and land management projects, advising clients on schemes in the renewable energy, built environment, infrastructure and mining and minerals sectors Design and delivery of post-consent habitat management and monitoring strategies Preparation of fee proposals and scope of works, report writing and technical review of peer and subcontractor reports Supervision and mentoring of ecology staff. Based on skills and experience, the role may also include staff management and leading work on particular ecological specialisms Scheduling, managing and ensuring delivery of complex ecological survey work packages on time and budget, using in-house and occasionally sub-contractor staff Liaising with other SLR technical teams on a variety of subjects including planning, landscape, hydrology, noise and air quality whilst working closely with senior members of the ecology team in other SLR offices in the UK and other regions Seeking opportunities through coordinated business development to expand ecology and other services and capabilities in the regionSLR are global leaders in Sustainability Solutions, helping our clients achieve their sustainability goals. We are a consultancy with 4000+ employees across 6 regions in over 125 countries. Our 'one team' culture is at the heart of our business, providing a collaborative and supportive environment for professional development.Along with competitive salaries, our staff enjoy a comprehensive benefits package with a company pension plus excellent healthcare offering, travel and life insurance and a structured career framework with regular reviews offering outstanding opportunities for progression. Alongside 25 day's annual leave, with additional flexible bank holidays, we offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, with family friendly policies help balance the needs of professional and home life. About you With a passion for ecology, drive to deliver high quality work and for assisting the career development of other ecological professionals, you'll use your ecological specialism, whether it is habitat survey, protected species, ornithology or another skill, also able to demonstrate knowledge in a range of different areas of ecological consultancy practice. With an ability to lead and mentor others in your chosen specialism, you'll also have experience of business development, client and project management, preferably gained in a commercial consultancy environment. Demonstrable field survey skills, including surveying UK habitats, and survey and mitigation design for protected species Demonstrable skills in project management, planning work in line with health and safety procedures, budget management and technical report preparation Experience in the production and management of ecology chapters of Environmental Impact Assessments / Ecological Impact Assessments and Habitat Regulations Assessment Experience in producing ecological enhancement plans and designing appropriate measures into schemes from an early project stage A track record in project winning, delivery and management Relevant degree level qualification plus appropriate level of membership of CIEEM or equivalent Full driving licence valid in the UK Culture & Inclusion at SLR We are committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Through our Regional C&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all people regardless of their background can thrive. We welcome applications from all individuals, regardless of their background, including those from groups that are currently under-represented at SLR, such as people identifying as 2SLGBTQI+, Indigenous peoples, ethnic minority groups, women, and people with visible or invisible disabilities, including those who are neurodivergent. Should you require any special adjustments throughout the recruitment process with us, please let us know. As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR.
Apr 19, 2026
Full time
Associate / Principal Ecologist page is loaded Associate / Principal Ecologistlocations: Southampton, UKtime type: Full timeposted on: Posted Todayjob requisition id: JR101680SLR has an excellent opportunity for an experienced ecological professional to join our European team at SLR's Associate or Principal level, based from our Southampton office.You will play a managerial role in undertaking and delivering a range of projects across our business sectors, particularly including Renewables/Power, Energy Infrastructure and Built Environment. This role presents an exciting opportunity to be responsible for the delivery of ecology inputs to a wide range of projects, including renewables and residential development and corporate biodiversity policy and strategy. With over 200 experienced Ecology professionals undertaking a wide range of projects throughout the UK and Ireland, SLR Consulting leads the way in providing exemplar advice and services. We have a real passion for what we do and due to continued commercial success we have fantastic opportunities for experienced professionals to become part of the SLR team. The successful candidate would be able to demonstrate skills in a range of different areas of ecological consultancy practice, able to manage and mentor others in their chosen specialism and would ideally have an ecological specialism, whether it is habitat survey, protected species, ornithology or another skill. The candidate would also be able to demonstrate experience of business development, client and project management, preferably gained in a commercial consultancy environment. As a forward-thinking consultancy with ambitious growth plans, SLR is a global consultancy and offers significant potential for career development and enhancement depending on performance. Our One Team culture, and straightforward approach to project and budget management gives everyone the opportunity to progress and to work on interesting projects with valued clients. The Role This key position you will manage and oversee ecological aspects of projects, in addition to providing support and mentorship for the growing team. Management of ecological aspects of development and land management projects, advising clients on schemes in the renewable energy, built environment, infrastructure and mining and minerals sectors Design and delivery of post-consent habitat management and monitoring strategies Preparation of fee proposals and scope of works, report writing and technical review of peer and subcontractor reports Supervision and mentoring of ecology staff. Based on skills and experience, the role may also include staff management and leading work on particular ecological specialisms Scheduling, managing and ensuring delivery of complex ecological survey work packages on time and budget, using in-house and occasionally sub-contractor staff Liaising with other SLR technical teams on a variety of subjects including planning, landscape, hydrology, noise and air quality whilst working closely with senior members of the ecology team in other SLR offices in the UK and other regions Seeking opportunities through coordinated business development to expand ecology and other services and capabilities in the regionSLR are global leaders in Sustainability Solutions, helping our clients achieve their sustainability goals. We are a consultancy with 4000+ employees across 6 regions in over 125 countries. Our 'one team' culture is at the heart of our business, providing a collaborative and supportive environment for professional development.Along with competitive salaries, our staff enjoy a comprehensive benefits package with a company pension plus excellent healthcare offering, travel and life insurance and a structured career framework with regular reviews offering outstanding opportunities for progression. Alongside 25 day's annual leave, with additional flexible bank holidays, we offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, with family friendly policies help balance the needs of professional and home life. About you With a passion for ecology, drive to deliver high quality work and for assisting the career development of other ecological professionals, you'll use your ecological specialism, whether it is habitat survey, protected species, ornithology or another skill, also able to demonstrate knowledge in a range of different areas of ecological consultancy practice. With an ability to lead and mentor others in your chosen specialism, you'll also have experience of business development, client and project management, preferably gained in a commercial consultancy environment. Demonstrable field survey skills, including surveying UK habitats, and survey and mitigation design for protected species Demonstrable skills in project management, planning work in line with health and safety procedures, budget management and technical report preparation Experience in the production and management of ecology chapters of Environmental Impact Assessments / Ecological Impact Assessments and Habitat Regulations Assessment Experience in producing ecological enhancement plans and designing appropriate measures into schemes from an early project stage A track record in project winning, delivery and management Relevant degree level qualification plus appropriate level of membership of CIEEM or equivalent Full driving licence valid in the UK Culture & Inclusion at SLR We are committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Through our Regional C&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all people regardless of their background can thrive. We welcome applications from all individuals, regardless of their background, including those from groups that are currently under-represented at SLR, such as people identifying as 2SLGBTQI+, Indigenous peoples, ethnic minority groups, women, and people with visible or invisible disabilities, including those who are neurodivergent. Should you require any special adjustments throughout the recruitment process with us, please let us know. As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR.
Field Manager - New Connections Location: Northern Powergrid RegionContract Type: Full-time, PermanentSalary: Up to £42.5k + Company Vehicle/Car Allowance + Flexible Benefits Freedom has an exciting opportunity for a Field Manager to support the delivery of New Connections work across the Northern Powergrid area. You will play a key role in ensuring safe, efficient, and high-quality delivery of new electrical connection projects. Some of the key deliverables in this role will include: Oversee day-to-day operations for New Connections work, ensuring delivery to specification, on time, and within budget. Lead and support Supervisors, Planners, Engineers, and Site Operatives, promoting a strong safety and performance culture. Act as the main operational liaison with Northern Powergrid, strengthening client relationships. Champion safe working practices and ensure compliance with HSQE procedures and legal requirements. Manage several projects concurrently from planning through to energisation and handover. Allocate labour, plant, and materials effectively to meet programme demands. Monitor KPIs, identify improvement opportunities, and implement corrective actions. Ensure accurate and timely submission of documentation, RAMS, and as-built drawings. Engage with local authorities, subcontractors, and third parties to support smooth project delivery. What We're Looking For: Operational experience in cable installation, utilities, or power distribution. Knowledge of new connection processes within a regulated utility environment. Strong team leadership and people management skills. Excellent client and stakeholder relationship management. Good commercial awareness and contract understanding. IOSH or equivalent Health & Safety qualification. Full UK Driving Licence. Desirable: Experience working on Northern Powergrid contracts. Streetworks knowledge. Project Management qualification (e.g., PRINCE2, APM). Benefits: Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Company vehicle or car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 19, 2026
Full time
Field Manager - New Connections Location: Northern Powergrid RegionContract Type: Full-time, PermanentSalary: Up to £42.5k + Company Vehicle/Car Allowance + Flexible Benefits Freedom has an exciting opportunity for a Field Manager to support the delivery of New Connections work across the Northern Powergrid area. You will play a key role in ensuring safe, efficient, and high-quality delivery of new electrical connection projects. Some of the key deliverables in this role will include: Oversee day-to-day operations for New Connections work, ensuring delivery to specification, on time, and within budget. Lead and support Supervisors, Planners, Engineers, and Site Operatives, promoting a strong safety and performance culture. Act as the main operational liaison with Northern Powergrid, strengthening client relationships. Champion safe working practices and ensure compliance with HSQE procedures and legal requirements. Manage several projects concurrently from planning through to energisation and handover. Allocate labour, plant, and materials effectively to meet programme demands. Monitor KPIs, identify improvement opportunities, and implement corrective actions. Ensure accurate and timely submission of documentation, RAMS, and as-built drawings. Engage with local authorities, subcontractors, and third parties to support smooth project delivery. What We're Looking For: Operational experience in cable installation, utilities, or power distribution. Knowledge of new connection processes within a regulated utility environment. Strong team leadership and people management skills. Excellent client and stakeholder relationship management. Good commercial awareness and contract understanding. IOSH or equivalent Health & Safety qualification. Full UK Driving Licence. Desirable: Experience working on Northern Powergrid contracts. Streetworks knowledge. Project Management qualification (e.g., PRINCE2, APM). Benefits: Pension with a leading provider and up to 8% employer contribution 25 days Annual Leave + Bank Holidays Company vehicle or car allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Select how often (in days) to receive an alert: Regulatory Affairs & Safety Manager City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Research & Development In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance. We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality. The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation. About the role You will work at the heart of the Northern Europe (UK & Ireland) commercial organisation, leading innovation and compliance activities with the relevant cross functional teams to enable successful completion. You will be able to influence directions of the project, and to independently manage cross functional stakeholders, with a solution focus. You will ensure product compliance with all local regulations and Reckitt internal processes. Your responsibilities Lead complex, multiple cross functional projects, ensuring timely and accurate execution whilst managing diverse stakeholder interests. Proactively collaborate within R&D, the wider organisation and external parties to achieve mutually beneficial outcomes. Work autonomously with self direction, initiative, and persistence to deliver results. Drive strategic priorities, ensuring effective use of resources. Apply Good Documentation Practice, including clear, consistent and standardised approach to development/review. Monitor and interpret regulatory or safety trends that impact the marketability of company products, communicating significant issues to the wider business. Drive risk mitigation, manage action plans, and reports or escalates challenges (where necessary). Represent RAS at key governance forums. Leverage technical expertise to influence decision making. Maximise RAS and its business wide impact, seizing opportunities to enhance our operating model and driving agility and efficiency. As a Regulatory Affairs Manager Role impact and Development: Work autonomously, leading teams to drive regulatory innovation, compliance activities and improvements to Reckitt products. Become adept in cross functional collaboration, refining and strengthening communication skills through internal and external stakeholder interactions. Shape our operating model and identify strategic partnerships in preparation for senior leadership roles. Key Responsibilities / Accountabilities Regulatory lead with the relevant global and local teams to establish and implement the regulatory strategies within agreed timescales to bring competitive advantage to Reckitt brands. Determination of the impact of updates to the biocidal product regulation for the products in the NEU portfolio and communication with cross functional stakeholders to guide the business to make the best choice. Creation and assessment of internal quality and non quality changes in line with the change control management system. Submission of changes to the biocide's registrations and labelling. Artwork review and approvals, including compliance with CLP. Monitor, collect, interpret and apply all relevant legislation, regulatory trends and guidelines in Northern Europe and keep the local business up to date on National regulatory trends, risks and opportunities. Provide advice to the business on regulatory issues as necessary and assist in developing of strategies and plans of action to address them. Interface with relevant government agencies, industry associations and key opinion leaders to assess the impact and implementation of required company projects with all regulations and industry policies that affect the ingredients, packaging, marketing, advertising, labelling and production of Reckitt products. Participation to due diligence activities related to new products and changes to existing products. Active participation at industry associations working groups. Provide support when required to the Vigilance and Quality Teams to ensure compliance with vigilance and quality obligations. Provide advice and training on regulatory matters and requirements to the local business and global stakeholders as required. Prepare or oversee preparation of training materials and conduct training sessions on relevant regulatory topics. Assist the organisation for internal and external audits, co ordinate internal investigations on regulatory matters as required. The experience we're looking for University Science degree in relevant scientific discipline and minimum five years of experience and knowledge. Deep understanding of the current UK, Irish and European regulations, laws, guidelines and industry requirements. Deep understanding of the market landscape. Extensive experience for biocides registrations, BPR and Detergents regulations. Solid knowledge of regulatory and safety compliance standards and requirements. Previous roles included increasing responsibility and demonstrating people management skills. Results oriented with a proven ability to deliver on strategic objectives and goals. Significant experience in successfully leading and executing projects. Vast experience in decision making, influencing, and in building strong relationships and challenge constructively and confidently. Confident and capable of resolving conflict situations. Able to motivate and coach people within a result oriented culture, where personal responsibility / initiative, teamwork, and mutual respect are key. Able to apply appropriate problem solving techniques to evaluate and resolve operational issues. The skills for success Business Strategy, Task Execution Under Pressure, Makes strategic Business Decisions, Business acumen, Commercial Awareness, Objective Setting, Accountability, Consumer Insight, Creative Direction, R&D, Change Leadership, Product Lifecycle Management, Intellectual Property, Business Partnership, Collaboration and partnership building, Relationship Management, Adapt to changes in technological development plans, Ability to challenge the status quo and propose improvement, Innovation Processes, Digital transformation for R&D, Quality and Manufacturing. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Apr 19, 2026
Full time
Select how often (in days) to receive an alert: Regulatory Affairs & Safety Manager City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Research & Development In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance. We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality. The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation. About the role You will work at the heart of the Northern Europe (UK & Ireland) commercial organisation, leading innovation and compliance activities with the relevant cross functional teams to enable successful completion. You will be able to influence directions of the project, and to independently manage cross functional stakeholders, with a solution focus. You will ensure product compliance with all local regulations and Reckitt internal processes. Your responsibilities Lead complex, multiple cross functional projects, ensuring timely and accurate execution whilst managing diverse stakeholder interests. Proactively collaborate within R&D, the wider organisation and external parties to achieve mutually beneficial outcomes. Work autonomously with self direction, initiative, and persistence to deliver results. Drive strategic priorities, ensuring effective use of resources. Apply Good Documentation Practice, including clear, consistent and standardised approach to development/review. Monitor and interpret regulatory or safety trends that impact the marketability of company products, communicating significant issues to the wider business. Drive risk mitigation, manage action plans, and reports or escalates challenges (where necessary). Represent RAS at key governance forums. Leverage technical expertise to influence decision making. Maximise RAS and its business wide impact, seizing opportunities to enhance our operating model and driving agility and efficiency. As a Regulatory Affairs Manager Role impact and Development: Work autonomously, leading teams to drive regulatory innovation, compliance activities and improvements to Reckitt products. Become adept in cross functional collaboration, refining and strengthening communication skills through internal and external stakeholder interactions. Shape our operating model and identify strategic partnerships in preparation for senior leadership roles. Key Responsibilities / Accountabilities Regulatory lead with the relevant global and local teams to establish and implement the regulatory strategies within agreed timescales to bring competitive advantage to Reckitt brands. Determination of the impact of updates to the biocidal product regulation for the products in the NEU portfolio and communication with cross functional stakeholders to guide the business to make the best choice. Creation and assessment of internal quality and non quality changes in line with the change control management system. Submission of changes to the biocide's registrations and labelling. Artwork review and approvals, including compliance with CLP. Monitor, collect, interpret and apply all relevant legislation, regulatory trends and guidelines in Northern Europe and keep the local business up to date on National regulatory trends, risks and opportunities. Provide advice to the business on regulatory issues as necessary and assist in developing of strategies and plans of action to address them. Interface with relevant government agencies, industry associations and key opinion leaders to assess the impact and implementation of required company projects with all regulations and industry policies that affect the ingredients, packaging, marketing, advertising, labelling and production of Reckitt products. Participation to due diligence activities related to new products and changes to existing products. Active participation at industry associations working groups. Provide support when required to the Vigilance and Quality Teams to ensure compliance with vigilance and quality obligations. Provide advice and training on regulatory matters and requirements to the local business and global stakeholders as required. Prepare or oversee preparation of training materials and conduct training sessions on relevant regulatory topics. Assist the organisation for internal and external audits, co ordinate internal investigations on regulatory matters as required. The experience we're looking for University Science degree in relevant scientific discipline and minimum five years of experience and knowledge. Deep understanding of the current UK, Irish and European regulations, laws, guidelines and industry requirements. Deep understanding of the market landscape. Extensive experience for biocides registrations, BPR and Detergents regulations. Solid knowledge of regulatory and safety compliance standards and requirements. Previous roles included increasing responsibility and demonstrating people management skills. Results oriented with a proven ability to deliver on strategic objectives and goals. Significant experience in successfully leading and executing projects. Vast experience in decision making, influencing, and in building strong relationships and challenge constructively and confidently. Confident and capable of resolving conflict situations. Able to motivate and coach people within a result oriented culture, where personal responsibility / initiative, teamwork, and mutual respect are key. Able to apply appropriate problem solving techniques to evaluate and resolve operational issues. The skills for success Business Strategy, Task Execution Under Pressure, Makes strategic Business Decisions, Business acumen, Commercial Awareness, Objective Setting, Accountability, Consumer Insight, Creative Direction, R&D, Change Leadership, Product Lifecycle Management, Intellectual Property, Business Partnership, Collaboration and partnership building, Relationship Management, Adapt to changes in technological development plans, Ability to challenge the status quo and propose improvement, Innovation Processes, Digital transformation for R&D, Quality and Manufacturing. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Job Title: Assistant Operations Manager - BFSI Complaints Salary: 36k per year Location: Belfast / Newtownards / Birmingham / Waha Short Description of the Job Deliver successful and appropriate customer and business outcomes by leading the function to achieve KPIs and SLAs, optimising capacity, managing risk and ensuring compliance to all policies and procedures, developing and delivering continuous improvement and driving the strategic direction of the function. Key Responsibilities Deliver the best use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors Contribute to the definition of performance indicators, measurement, and reporting of critical MI to enable the right decision making Maintain effective relationships with internal and external stakeholders, and engage and influence stakeholders for changes leading to efficiency gains, keeping them informed of any changes within the process Create a culture of continuous improvement, increasing efficiency and productivity through great people leadership, coaching, engagement, and development of skills Job Description Join us as a Complaints & Operations Function Leader If you have good team leadership skills, this is a chance to take on a role with responsibility and exposure to internal and external stakeholders You'll lead a function to achieve their KPIs and SLAs, delivering successful and appropriate customer and business outcomes You'll drive improvements in productivity, efficiency and service performance by coaching, inspiring and developing the skills of your people You will drive excellent quality ensuring good customer outcomes If you have a proven track of successfully managing end to end customer complaints. This role is your opportunity to deliver high-quality and regulatory compliant resolutions while driving continuous improvement in our processes What you'll do As a Complaints & Operations Function Leader, you'll be leading your team to success with strong people and resource management. You will ensure all complaint handling processes adhere to FCA regulations. You'll maintain a focus on optimising capacity, reducing costs and increasing productivity while reducing operational losses and operational errors. We'll also look to you to maintain effective relationships with internal and external stakeholders, engaging and influencing them for efficiency gains, and keeping them up to date with any changes. You will also: Ensure your Operation delivers an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards Liaise with senior leaders within the company and client, providing regular reporting and analysis relating to the activity within your team Managing risk, developing, and delivering continuous improvement and driving the strategic direction of the function Helping to define performance indicators, measurements, and the reporting of critical MI to enable the right decision making Maintaining an effective training and accreditation plan Reviewing KPIs and taking actions to make sure that the unit maintains healthy matrices Achieving financial targets and efficiency gains through process improvement initiatives The skills you'll need We're looking for someone with good people management skills, with the ability to successful engage and motivate teams to success. Alongside this, you'll have an understanding of people processes and policies. Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling is essential You'll also have previous experience of supply chain management, in a leadership role, with knowledge of best in class practices and processes and emerging supply chain thinking. You'll also need: Minimum 3 years' experience of complaint handling within a Financial Services organisation, and minimum 2 year in management role. End to End Complaint handling experience Identifying RCA complaints types and actioning possible solutions to reduce said complaints An understanding of our products, processes and relevant banking systems A background of working with risk and compliance
Apr 19, 2026
Full time
Job Title: Assistant Operations Manager - BFSI Complaints Salary: 36k per year Location: Belfast / Newtownards / Birmingham / Waha Short Description of the Job Deliver successful and appropriate customer and business outcomes by leading the function to achieve KPIs and SLAs, optimising capacity, managing risk and ensuring compliance to all policies and procedures, developing and delivering continuous improvement and driving the strategic direction of the function. Key Responsibilities Deliver the best use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors Contribute to the definition of performance indicators, measurement, and reporting of critical MI to enable the right decision making Maintain effective relationships with internal and external stakeholders, and engage and influence stakeholders for changes leading to efficiency gains, keeping them informed of any changes within the process Create a culture of continuous improvement, increasing efficiency and productivity through great people leadership, coaching, engagement, and development of skills Job Description Join us as a Complaints & Operations Function Leader If you have good team leadership skills, this is a chance to take on a role with responsibility and exposure to internal and external stakeholders You'll lead a function to achieve their KPIs and SLAs, delivering successful and appropriate customer and business outcomes You'll drive improvements in productivity, efficiency and service performance by coaching, inspiring and developing the skills of your people You will drive excellent quality ensuring good customer outcomes If you have a proven track of successfully managing end to end customer complaints. This role is your opportunity to deliver high-quality and regulatory compliant resolutions while driving continuous improvement in our processes What you'll do As a Complaints & Operations Function Leader, you'll be leading your team to success with strong people and resource management. You will ensure all complaint handling processes adhere to FCA regulations. You'll maintain a focus on optimising capacity, reducing costs and increasing productivity while reducing operational losses and operational errors. We'll also look to you to maintain effective relationships with internal and external stakeholders, engaging and influencing them for efficiency gains, and keeping them up to date with any changes. You will also: Ensure your Operation delivers an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards Liaise with senior leaders within the company and client, providing regular reporting and analysis relating to the activity within your team Managing risk, developing, and delivering continuous improvement and driving the strategic direction of the function Helping to define performance indicators, measurements, and the reporting of critical MI to enable the right decision making Maintaining an effective training and accreditation plan Reviewing KPIs and taking actions to make sure that the unit maintains healthy matrices Achieving financial targets and efficiency gains through process improvement initiatives The skills you'll need We're looking for someone with good people management skills, with the ability to successful engage and motivate teams to success. Alongside this, you'll have an understanding of people processes and policies. Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling is essential You'll also have previous experience of supply chain management, in a leadership role, with knowledge of best in class practices and processes and emerging supply chain thinking. You'll also need: Minimum 3 years' experience of complaint handling within a Financial Services organisation, and minimum 2 year in management role. End to End Complaint handling experience Identifying RCA complaints types and actioning possible solutions to reduce said complaints An understanding of our products, processes and relevant banking systems A background of working with risk and compliance
Your new company Hays are currently partnered exclusively with a specialist manufacturing business, who are one of the leading brands in their market, to recruit their new Finance Director & General Manager. This company is a family-owned and operated business that has built a strong reputation on delivery, quality and innovation. The company is entering into a significant and accelerated growth phase, driven by investment and is looking to expand its offering and capacity. This role will be pivotal in the leadership of that growth and be instrumental in the development of operations. Your new role You will report directly to the owners of the business and oversee the senior leadership team. You will work with the various Heads of departments to identify areas of continuous improvement, develop commercial, financial and operational goals, and drive the outcomes of those decisions. The role will be 100% office based between 2 sites in South Norfolk (4 days) and Lincolnshire (1 day). Leadership Context Acts as the day - to - day leadership anchor within the business Drives accountability and execution across all functions Connects Managing Director direction to delivery Your responsibilities will include:Financial Performance & Commercial Control Lead and oversee the Finance function (reporting to the GM), with full accountability for overall P&L performance. Maintain a strong focus on margin, cost control, and cash discipline In conjunction with the Head of Finance, bring rigour and consistency to financial reporting and operational KPI tracking. Ensure financial insight is embedded in operational and commercial decision - making Ensure clear ownership of financial performance across functions, not just within Finance Challenge performance where required -this role demands commercial rigour alongside strong operational understanding. Systems, Structure & Process Partner with the Managing Director to lead the full adoption and effective use of a new system as the core operating platform across all departments. Drive alignment in how systems are used across the business, eliminating duplication, manual work, and disconnected processes Ensure the business operates in a joined - up system environment, reducing reliance on manual workarounds Develop and deliver a systems and process strategy that supports growth without adding unnecessary complexity Strengthen reporting, communication, and management cadence Build scalable systems that support efficiency, control, and performance People & Culture Leadership Be a visible, high - energy leadership presence across both sites Build trust and credibility at all levels Drive a culture of accountability, ownership, and delivery Develop leadership capability across site and functional teams Maintain the strengths of each site's culture while strengthening overall cohesion Operational Leadership Partner with the Managing Directors, Heads of Functions, Site and Plant Managers to drive manufacturing performance across both sites. Drive pace and discipline in performance management, ensuring issues are surfaced, owned, and resolved quickly. Establish clear operational standards and ensure consistent execution across both sites Support site leadership teams to improve output, efficiency, and cost control through challenge, support, and shared best practice. Leverage group scale in procurement, supplier management, and cost control to improve performance Champion continuous improvement, ensuring ideas and efficiencies move across sites -not remain isolated People & Culture Leadership Be a visible, high - energy leadership presence across both sites Build trust and credibility at all levels Drive a culture of accountability, ownership, and delivery Develop leadership capability across site and functional teams Maintain the strengths of each site's culture while strengthening overall cohesion Growth & Business Delivery Drive momentum behind the next phase of growth, particularly at the Lound site Ensure successful ramp - up and integration of the new carousel facility Identify and remove constraints to growth -operational, structural, or cultural Support commercial teams in aligning capacity with demand What you'll need to succeed You will: Be a fully qualified accountant with strong commercial acumen. Have a proven track record of delivering systems change, streamlining and efficiency Be able to connect operational change to financial outcomes Be comfortable making tough, commercially driven decisions Have strong experience operating in a demanding and fast-paced manufacturing environment Be comfortable working with factory operations on the shop floor and in meetings to effectively business partner. Possess exemplary stakeholder management skills, being able to communicate and influence others to achieve common goals Be able to build trust with colleagues at all levels. What you'll get in return This role offers a highly competitive salary of c (phone number removed) + company car, pension and 31 days annual leave as standard. This is an office-based role - primarily at their South Norfolk location but with travel required to Lincolnshire to work closely with the newly created operation. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 19, 2026
Full time
Your new company Hays are currently partnered exclusively with a specialist manufacturing business, who are one of the leading brands in their market, to recruit their new Finance Director & General Manager. This company is a family-owned and operated business that has built a strong reputation on delivery, quality and innovation. The company is entering into a significant and accelerated growth phase, driven by investment and is looking to expand its offering and capacity. This role will be pivotal in the leadership of that growth and be instrumental in the development of operations. Your new role You will report directly to the owners of the business and oversee the senior leadership team. You will work with the various Heads of departments to identify areas of continuous improvement, develop commercial, financial and operational goals, and drive the outcomes of those decisions. The role will be 100% office based between 2 sites in South Norfolk (4 days) and Lincolnshire (1 day). Leadership Context Acts as the day - to - day leadership anchor within the business Drives accountability and execution across all functions Connects Managing Director direction to delivery Your responsibilities will include:Financial Performance & Commercial Control Lead and oversee the Finance function (reporting to the GM), with full accountability for overall P&L performance. Maintain a strong focus on margin, cost control, and cash discipline In conjunction with the Head of Finance, bring rigour and consistency to financial reporting and operational KPI tracking. Ensure financial insight is embedded in operational and commercial decision - making Ensure clear ownership of financial performance across functions, not just within Finance Challenge performance where required -this role demands commercial rigour alongside strong operational understanding. Systems, Structure & Process Partner with the Managing Director to lead the full adoption and effective use of a new system as the core operating platform across all departments. Drive alignment in how systems are used across the business, eliminating duplication, manual work, and disconnected processes Ensure the business operates in a joined - up system environment, reducing reliance on manual workarounds Develop and deliver a systems and process strategy that supports growth without adding unnecessary complexity Strengthen reporting, communication, and management cadence Build scalable systems that support efficiency, control, and performance People & Culture Leadership Be a visible, high - energy leadership presence across both sites Build trust and credibility at all levels Drive a culture of accountability, ownership, and delivery Develop leadership capability across site and functional teams Maintain the strengths of each site's culture while strengthening overall cohesion Operational Leadership Partner with the Managing Directors, Heads of Functions, Site and Plant Managers to drive manufacturing performance across both sites. Drive pace and discipline in performance management, ensuring issues are surfaced, owned, and resolved quickly. Establish clear operational standards and ensure consistent execution across both sites Support site leadership teams to improve output, efficiency, and cost control through challenge, support, and shared best practice. Leverage group scale in procurement, supplier management, and cost control to improve performance Champion continuous improvement, ensuring ideas and efficiencies move across sites -not remain isolated People & Culture Leadership Be a visible, high - energy leadership presence across both sites Build trust and credibility at all levels Drive a culture of accountability, ownership, and delivery Develop leadership capability across site and functional teams Maintain the strengths of each site's culture while strengthening overall cohesion Growth & Business Delivery Drive momentum behind the next phase of growth, particularly at the Lound site Ensure successful ramp - up and integration of the new carousel facility Identify and remove constraints to growth -operational, structural, or cultural Support commercial teams in aligning capacity with demand What you'll need to succeed You will: Be a fully qualified accountant with strong commercial acumen. Have a proven track record of delivering systems change, streamlining and efficiency Be able to connect operational change to financial outcomes Be comfortable making tough, commercially driven decisions Have strong experience operating in a demanding and fast-paced manufacturing environment Be comfortable working with factory operations on the shop floor and in meetings to effectively business partner. Possess exemplary stakeholder management skills, being able to communicate and influence others to achieve common goals Be able to build trust with colleagues at all levels. What you'll get in return This role offers a highly competitive salary of c (phone number removed) + company car, pension and 31 days annual leave as standard. This is an office-based role - primarily at their South Norfolk location but with travel required to Lincolnshire to work closely with the newly created operation. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Principal Consultant (Senior Manager) - Cyber UK - London Principal Consultant - Cyber & Operational Resilience Location: London (Hybrid) Practice Area: Finance, Risk, Regulatory & Financial Crime Type: Permanent Strengthen cyber resilience and safeguard critical operations across financial services The Role Capco is seeking experienced Principal Consultants to join our Cyber & Operational Resilience capability within the FRRF practice. You will work with senior stakeholders across financial services organisations to design and deliver cyber resilience strategies, implement robust frameworks, and enhance operational resilience capabilities. This role blends advisory and delivery, with a strong focus on cyber risk, resilience frameworks, and regulatory alignment. What You'll Do Deliver cyber and operational resilience transformation programmes, aligned to regulatory frameworks such as PRA and DORA Assess and enhance cyber resilience capabilities, including frameworks, controls, and operating models Support third-party and vendor risk assessments, identifying vulnerabilities across supply chains and technology ecosystems Design and implement resilience governance, scenario testing, and reporting frameworks (e.g. IBS/ITOL) Collaborate with technology teams to support cyber tooling, cloud security, and control enhancements What We're Looking For Experience in cyber resilience, cyber risk, and/or operational resilience within financial services or consulting Strong understanding of cyber frameworks (e.g. NIST, ISO 27001) and regulatory expectations (PRA, DORA) Practical experience in resilience testing, control assessments, and remediation programmes Ability to translate regulatory requirements into actionable solutions across business and technology teams Strong communication skills with experience engaging stakeholders across multiple functions Bonus Points For Experience in cyber security assessments, cloud security, or security architecture Exposure to third-party risk management and supplier resilience frameworks Experience supporting or delivering scenario testing and resilience reporting Familiarity with cyber tooling, monitoring, or risk platforms Consulting experience within financial services or energy sectors Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy. We offer a competitive, people-first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 Hours of Training Annually plus a dedicated Business Coach from Day One. Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination. AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams. Why This Role Is Open We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact. Inclusion at Capco We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know - we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our culture encourages individuality and collaboration - a mindset that shapes how we work with clients and each other every day. Bias Check Completed Potentially masculine-coded terms identified: "strengthen," "drive," "enhance," "support". These are common in professional contexts and appropriate for this role. Alternatives such as "improve," "contribute to," or "collaborate with" could be considered if a softer tone is preferred. Overall, language remains inclusive and balanced. Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.
Apr 19, 2026
Full time
Principal Consultant (Senior Manager) - Cyber UK - London Principal Consultant - Cyber & Operational Resilience Location: London (Hybrid) Practice Area: Finance, Risk, Regulatory & Financial Crime Type: Permanent Strengthen cyber resilience and safeguard critical operations across financial services The Role Capco is seeking experienced Principal Consultants to join our Cyber & Operational Resilience capability within the FRRF practice. You will work with senior stakeholders across financial services organisations to design and deliver cyber resilience strategies, implement robust frameworks, and enhance operational resilience capabilities. This role blends advisory and delivery, with a strong focus on cyber risk, resilience frameworks, and regulatory alignment. What You'll Do Deliver cyber and operational resilience transformation programmes, aligned to regulatory frameworks such as PRA and DORA Assess and enhance cyber resilience capabilities, including frameworks, controls, and operating models Support third-party and vendor risk assessments, identifying vulnerabilities across supply chains and technology ecosystems Design and implement resilience governance, scenario testing, and reporting frameworks (e.g. IBS/ITOL) Collaborate with technology teams to support cyber tooling, cloud security, and control enhancements What We're Looking For Experience in cyber resilience, cyber risk, and/or operational resilience within financial services or consulting Strong understanding of cyber frameworks (e.g. NIST, ISO 27001) and regulatory expectations (PRA, DORA) Practical experience in resilience testing, control assessments, and remediation programmes Ability to translate regulatory requirements into actionable solutions across business and technology teams Strong communication skills with experience engaging stakeholders across multiple functions Bonus Points For Experience in cyber security assessments, cloud security, or security architecture Exposure to third-party risk management and supplier resilience frameworks Experience supporting or delivering scenario testing and resilience reporting Familiarity with cyber tooling, monitoring, or risk platforms Consulting experience within financial services or energy sectors Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy. We offer a competitive, people-first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders. Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 Hours of Training Annually plus a dedicated Business Coach from Day One. Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination. AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams. Why This Role Is Open We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact. Inclusion at Capco We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know - we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our culture encourages individuality and collaboration - a mindset that shapes how we work with clients and each other every day. Bias Check Completed Potentially masculine-coded terms identified: "strengthen," "drive," "enhance," "support". These are common in professional contexts and appropriate for this role. Alternatives such as "improve," "contribute to," or "collaborate with" could be considered if a softer tone is preferred. Overall, language remains inclusive and balanced. Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.
More About The Role As a Store Manager, your role as shopkeeper means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You ll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store s commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About You Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn t a must have but you ll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About The Company Morrisons acquired the McColl s business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl s, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we re always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact us.
Apr 19, 2026
Full time
More About The Role As a Store Manager, your role as shopkeeper means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You ll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. Working hard to get the best out of your store s commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service. Building and managing relationships, understanding the important role your store plays in supporting the local community. About You Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn t a must have but you ll definitely need experience in the following. A passion for spotting and developing talent. Ability to coach, motivate and inspire in order to create a successful team culture. Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. A passion for rolling up your sleeves to support the team in delivering the store objectives. High level of resilience and the ability to work through problems. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: 15% discount in Morrisons Daily and Morrisons Supermarket stores Contributory Pension 28 days holiday (inclusive of bank holidays) Access to Health & Wellbeing support At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About The Company Morrisons acquired the McColl s business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl s, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we re always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact us.
Jones Lang LaSalle Incorporated
Manchester, Lancashire
Senior Facilities Manager page is loaded Senior Facilities Managerremote type: On-sitelocations: Greater Manchester, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ493168 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Manager Role: Senior Facilities Manager responsible for operational and strategic management of an EMEA portfolio across UK, IRE and France. The SFM will work closely with the client in partnership and manage a team of direct reports.The SFM will have 5 years of experience in a similar role, excellent customer service, facilities and management skills with experience of managing small facilities related projects within a corporate environment. Key Responsibilities: Work closely with client to ensure contract scope is delivered to a high standard. Actively manage the workflow of PPMs and Reactive WOs via the Corrigo system and ensure that WOs are updated and closed out within the set SLA.Relationship, process, people, compliance and budget management for multiple sites across EMEA. Able to operate independently with minimal supervision.Communicate and report on an agreed regular basis with client and members of client teams across EMEA and the US where appropriate to do so.Oversee JLL and vendor team to ensure a culture of safety, customer service, compliance and quality.Oversight of capital and operating budget development and management; oversee financial reporting for clientDevelop overall workflow to meet SLAs. Ensures compliance across operations at the site(s).Integrate with JLL team and suppliers to ensure SLAs and monitor performance.With supply chain identify opportunities to deliver differentiated value through quality, innovation or cost improvements. Work in conjunction with central supply chain programs and account specific programs to support client specific needs, including meeting governance requirements and scorecard review.Support operational expense budget process across functional partners in support of client objectives. Ensure budget targets are met for site(s) and that client invoicing is consistent and completed on time. Manage and report to client on variance of budget with the support of JLL finance.Implement account wide innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity. Encourage team to be innovative in client service / problem solvingLead in participation of local JLL and Account innovation programs. Redeploy innovations learnt from other account teams. Demonstrate to Client JLL innovation effortContribute to the KPI and Global Quarterly Variance Review pack with the wider JLL global team. Competencies and Experience: Strong organizational and management skills 5 years minimum experience in a similar role Business acumen including financial planning and analysis. Must be able to manage within budget and time constraints Ability to matrix manage technical and administrative staff String communication skills Location: On-site -Greater Manchester, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Apr 19, 2026
Full time
Senior Facilities Manager page is loaded Senior Facilities Managerremote type: On-sitelocations: Greater Manchester, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ493168 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Manager Role: Senior Facilities Manager responsible for operational and strategic management of an EMEA portfolio across UK, IRE and France. The SFM will work closely with the client in partnership and manage a team of direct reports.The SFM will have 5 years of experience in a similar role, excellent customer service, facilities and management skills with experience of managing small facilities related projects within a corporate environment. Key Responsibilities: Work closely with client to ensure contract scope is delivered to a high standard. Actively manage the workflow of PPMs and Reactive WOs via the Corrigo system and ensure that WOs are updated and closed out within the set SLA.Relationship, process, people, compliance and budget management for multiple sites across EMEA. Able to operate independently with minimal supervision.Communicate and report on an agreed regular basis with client and members of client teams across EMEA and the US where appropriate to do so.Oversee JLL and vendor team to ensure a culture of safety, customer service, compliance and quality.Oversight of capital and operating budget development and management; oversee financial reporting for clientDevelop overall workflow to meet SLAs. Ensures compliance across operations at the site(s).Integrate with JLL team and suppliers to ensure SLAs and monitor performance.With supply chain identify opportunities to deliver differentiated value through quality, innovation or cost improvements. Work in conjunction with central supply chain programs and account specific programs to support client specific needs, including meeting governance requirements and scorecard review.Support operational expense budget process across functional partners in support of client objectives. Ensure budget targets are met for site(s) and that client invoicing is consistent and completed on time. Manage and report to client on variance of budget with the support of JLL finance.Implement account wide innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity. Encourage team to be innovative in client service / problem solvingLead in participation of local JLL and Account innovation programs. Redeploy innovations learnt from other account teams. Demonstrate to Client JLL innovation effortContribute to the KPI and Global Quarterly Variance Review pack with the wider JLL global team. Competencies and Experience: Strong organizational and management skills 5 years minimum experience in a similar role Business acumen including financial planning and analysis. Must be able to manage within budget and time constraints Ability to matrix manage technical and administrative staff String communication skills Location: On-site -Greater Manchester, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Senior Web Application Developer ASP.NET MVC 5, C#, & React Location: Hybrid 3/4 days p/w onsite West London Must have right to work in the UK and located near West London 3 months contract (extension TBC) Start ASAP (Immediate start / within 2 weeks notice) Inside IR35 contract 425pd - ( 538pd rate to umbrella) Equivalent Approx salary Pro rata (Apply online only)k Seeking a Senior Web Application Developer (ecommerce) with Minimum 8 years of Web application development experience consisting of strong C#, ASP.NET MVC 5, and React. Strong knowledge of Object-Oriented Programming, SOLID principles, common design patterns and RESTful API design and integration (experience with SOAP WebServices and XML/XPat) also required. We are looking for a strong portfolio in bespoke eCommerce and enterprise web applications. Other desirable skills include a mix of HTML5, CSS3, JavaScript, jQuery etc. This Snr Web Developer / C#, ASP.NET MVC 5 Developer will to play a key role in the next phase of web platform modernisation. Transitioning this international Travel/Holiday Ecommerce clients eCommerce platform and portfolio of marketing microsites into the ASP.NET MVC 5 framework and evolving toward a cloud-native architecture (Azure/AWS in the roadmap). This role will play a pivotal part in designing, building, and maintaining scalable, secure web applications that deliver complex solutions smoothly and seamlessly across multiple platforms. Working closely with stakeholders, the developer will bring technical excellence, creative problem-solving, and a proactive approach to continuous improvement. The successful candidate will demonstrate high standards, attention to detail, and a forward-thinking mindset - helping shape coding best practices, modern coding standards, and supporting our long-term journey toward a fully cloud-ready environment. Experience, Skills and Qualifications Required Minimum 8 years of digital development experience with a strong portfolio in bespoke eCommerce and enterprise web applications. Proven expertise on C#, ASP.NET MVC 5, SQL Server, Entity Framework, and React experience desirable to have HTML5, CSS3, JavaScript, jQuery. Strong knowledge of Object-Oriented Programming, SOLID principles, and common design patterns. Experienced in RESTful API design and integration; experience with SOAP WebServices and XML/XPath. Skilled in using IoC containers (Autofac, Ninject) and unit testing frameworks (NUnit, Moq, SpecFlow). Proficient with source control management tools and processes (Git, GitFlow, SourceTree) and dependency management using NuGet. Experienced with CI/CD and DevOps pipelines using GitLab, Azure DevOps, TeamCity, Cake, or Octopus. Working knowledge of Agile methodologies (Scrum/Kanban) and issue tracking tools such as Jira. Proven track record of delivering features and projects to deadlines while maintaining high standards of quality and reliability. Understanding of application and database performance tuning, troubleshooting, and optimization techniques. Comfortable working in small, collaborative teams and taking initiative in managing development tools, environments, and build processes. Familiarity with enterprise CMS platforms (e.g., SDL Tridion). Proactively stays current with emerging technologies, frameworks, and development practices. Degree or equivalent qualification in Computer Science or a related technical field. Areas of Responsibility Develop and maintain complex web solutions using ASP.NET MVC 5, C#, and React, bringing a talent for problem-solving and providing new perspectives to enhance product quality and performance. Support the migration to new technologies, ensuring clean architecture, scalable design, and efficient implementation delivered smoothly and seamlessly. Deliver secure, maintainable, scalable, and fault-tolerant code following SOLID principles, OO design patterns, and industry best practices. Contribute to front-end development using HTML5, CSS3, JavaScript, and modern React components to maintain the web applications. Participate in architectural discussions and propose improvements that enhance system performance, scalability, and maintainability. Collaborate with Digital Product, Technology, and Marketing teams to define, estimate, and deliver features within sprint timelines. Participate in code reviews, mentoring team members and ensuring consistency, maintainability, and adherence to standards. Advise and guide mid-level and junior developers on technical approaches, best practices, and design decisions. Work independently and proactively manage source control, branching, and deployments using GitLab or Azure pipelines. Log and troubleshoot errors across development, staging, and production environments to maintain system stability and reliability. Integrate and maintain third-party services and APIs, ensuring robust and seamless connectivity with external systems. Ensure smooth and stable release cycles across multiple websites and environments. Proactively research and explore new technologies, frameworks, and techniques to continuously improve platform quality and team capability. Areas of Accountability Deliver high-quality, secure, and scalable code aligned with architectural standards and sprint goals. Take ownership of assigned features, ensuring timely, smooth, and seamless delivery. Maintain platform reliability by proactively identifying, logging, and resolving issues across environments. The position has direct responsibility to the Application Development Manager and is accountable to multiple stakeholders across Sales & Marketing. "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you." We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you
Apr 19, 2026
Contractor
Senior Web Application Developer ASP.NET MVC 5, C#, & React Location: Hybrid 3/4 days p/w onsite West London Must have right to work in the UK and located near West London 3 months contract (extension TBC) Start ASAP (Immediate start / within 2 weeks notice) Inside IR35 contract 425pd - ( 538pd rate to umbrella) Equivalent Approx salary Pro rata (Apply online only)k Seeking a Senior Web Application Developer (ecommerce) with Minimum 8 years of Web application development experience consisting of strong C#, ASP.NET MVC 5, and React. Strong knowledge of Object-Oriented Programming, SOLID principles, common design patterns and RESTful API design and integration (experience with SOAP WebServices and XML/XPat) also required. We are looking for a strong portfolio in bespoke eCommerce and enterprise web applications. Other desirable skills include a mix of HTML5, CSS3, JavaScript, jQuery etc. This Snr Web Developer / C#, ASP.NET MVC 5 Developer will to play a key role in the next phase of web platform modernisation. Transitioning this international Travel/Holiday Ecommerce clients eCommerce platform and portfolio of marketing microsites into the ASP.NET MVC 5 framework and evolving toward a cloud-native architecture (Azure/AWS in the roadmap). This role will play a pivotal part in designing, building, and maintaining scalable, secure web applications that deliver complex solutions smoothly and seamlessly across multiple platforms. Working closely with stakeholders, the developer will bring technical excellence, creative problem-solving, and a proactive approach to continuous improvement. The successful candidate will demonstrate high standards, attention to detail, and a forward-thinking mindset - helping shape coding best practices, modern coding standards, and supporting our long-term journey toward a fully cloud-ready environment. Experience, Skills and Qualifications Required Minimum 8 years of digital development experience with a strong portfolio in bespoke eCommerce and enterprise web applications. Proven expertise on C#, ASP.NET MVC 5, SQL Server, Entity Framework, and React experience desirable to have HTML5, CSS3, JavaScript, jQuery. Strong knowledge of Object-Oriented Programming, SOLID principles, and common design patterns. Experienced in RESTful API design and integration; experience with SOAP WebServices and XML/XPath. Skilled in using IoC containers (Autofac, Ninject) and unit testing frameworks (NUnit, Moq, SpecFlow). Proficient with source control management tools and processes (Git, GitFlow, SourceTree) and dependency management using NuGet. Experienced with CI/CD and DevOps pipelines using GitLab, Azure DevOps, TeamCity, Cake, or Octopus. Working knowledge of Agile methodologies (Scrum/Kanban) and issue tracking tools such as Jira. Proven track record of delivering features and projects to deadlines while maintaining high standards of quality and reliability. Understanding of application and database performance tuning, troubleshooting, and optimization techniques. Comfortable working in small, collaborative teams and taking initiative in managing development tools, environments, and build processes. Familiarity with enterprise CMS platforms (e.g., SDL Tridion). Proactively stays current with emerging technologies, frameworks, and development practices. Degree or equivalent qualification in Computer Science or a related technical field. Areas of Responsibility Develop and maintain complex web solutions using ASP.NET MVC 5, C#, and React, bringing a talent for problem-solving and providing new perspectives to enhance product quality and performance. Support the migration to new technologies, ensuring clean architecture, scalable design, and efficient implementation delivered smoothly and seamlessly. Deliver secure, maintainable, scalable, and fault-tolerant code following SOLID principles, OO design patterns, and industry best practices. Contribute to front-end development using HTML5, CSS3, JavaScript, and modern React components to maintain the web applications. Participate in architectural discussions and propose improvements that enhance system performance, scalability, and maintainability. Collaborate with Digital Product, Technology, and Marketing teams to define, estimate, and deliver features within sprint timelines. Participate in code reviews, mentoring team members and ensuring consistency, maintainability, and adherence to standards. Advise and guide mid-level and junior developers on technical approaches, best practices, and design decisions. Work independently and proactively manage source control, branching, and deployments using GitLab or Azure pipelines. Log and troubleshoot errors across development, staging, and production environments to maintain system stability and reliability. Integrate and maintain third-party services and APIs, ensuring robust and seamless connectivity with external systems. Ensure smooth and stable release cycles across multiple websites and environments. Proactively research and explore new technologies, frameworks, and techniques to continuously improve platform quality and team capability. Areas of Accountability Deliver high-quality, secure, and scalable code aligned with architectural standards and sprint goals. Take ownership of assigned features, ensuring timely, smooth, and seamless delivery. Maintain platform reliability by proactively identifying, logging, and resolving issues across environments. The position has direct responsibility to the Application Development Manager and is accountable to multiple stakeholders across Sales & Marketing. "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you." We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you
Job Introduction Store Location: Bolton Breightmet Store Hours: 42.5 Lead the way at cardfactory, where special moments come to life. As a Store Manager, you'll be at the heart of it all Responsibilities Guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired. You'll coach, motivate, and celebrate wins big and small. With a customer first mindset, you'll bring energy and confidence to every decision, using data to keep things on track and moving forward. Role responsibility: you'll take the lead day to day-building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you'll take ownership and make things happen. You'll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success. Qualifications Leadership experience: you've led teams and know how to bring out their best. Inspiring presence: you lead by example and build a high performing culture. You coach, support, and help others grow. You listen, speak clearly, and bring people together. Tech savvy: comfortable using systems to support daily tasks. Calm and adaptable: you stay focused and flexible under pressure. About the Company Card Factory is the UK's leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5 year business strategy including our vision of becoming a true Omni channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing. Benefits Pension 15% Card Factory colleague discount in store and online Save As You Earn scheme Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together Discounted gym membership, mobile phone contracts, and car leasing Discounts across 100's of UK retailers Employee Assistance Programme Access to tools to support mental, physical, and financial wellbeing Enhanced Maternity, Paternity, and Adoption leave This is an exciting role with genuine prospects for the right candidate. How to Apply If this role describes you and your career aspirations, click apply now. For any questions email: vacanciescardfactory.co.uk (we do not accept CVs/Applications via email). We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Apr 19, 2026
Full time
Job Introduction Store Location: Bolton Breightmet Store Hours: 42.5 Lead the way at cardfactory, where special moments come to life. As a Store Manager, you'll be at the heart of it all Responsibilities Guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired. You'll coach, motivate, and celebrate wins big and small. With a customer first mindset, you'll bring energy and confidence to every decision, using data to keep things on track and moving forward. Role responsibility: you'll take the lead day to day-building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you'll take ownership and make things happen. You'll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success. Qualifications Leadership experience: you've led teams and know how to bring out their best. Inspiring presence: you lead by example and build a high performing culture. You coach, support, and help others grow. You listen, speak clearly, and bring people together. Tech savvy: comfortable using systems to support daily tasks. Calm and adaptable: you stay focused and flexible under pressure. About the Company Card Factory is the UK's leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5 year business strategy including our vision of becoming a true Omni channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing. Benefits Pension 15% Card Factory colleague discount in store and online Save As You Earn scheme Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together Discounted gym membership, mobile phone contracts, and car leasing Discounts across 100's of UK retailers Employee Assistance Programme Access to tools to support mental, physical, and financial wellbeing Enhanced Maternity, Paternity, and Adoption leave This is an exciting role with genuine prospects for the right candidate. How to Apply If this role describes you and your career aspirations, click apply now. For any questions email: vacanciescardfactory.co.uk (we do not accept CVs/Applications via email). We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Job Title: Assistant Operations Manager - BFSI Complaints Salary: 36k per year Location: Belfast / Newtownards / Birmingham / Waha Short Description of the Job Deliver successful and appropriate customer and business outcomes by leading the function to achieve KPIs and SLAs, optimising capacity, managing risk and ensuring compliance to all policies and procedures, developing and delivering continuous improvement and driving the strategic direction of the function. Key Responsibilities Deliver the best use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors Contribute to the definition of performance indicators, measurement, and reporting of critical MI to enable the right decision making Maintain effective relationships with internal and external stakeholders, and engage and influence stakeholders for changes leading to efficiency gains, keeping them informed of any changes within the process Create a culture of continuous improvement, increasing efficiency and productivity through great people leadership, coaching, engagement, and development of skills Job Description Join us as a Complaints & Operations Function Leader If you have good team leadership skills, this is a chance to take on a role with responsibility and exposure to internal and external stakeholders You'll lead a function to achieve their KPIs and SLAs, delivering successful and appropriate customer and business outcomes You'll drive improvements in productivity, efficiency and service performance by coaching, inspiring and developing the skills of your people You will drive excellent quality ensuring good customer outcomes If you have a proven track of successfully managing end to end customer complaints. This role is your opportunity to deliver high-quality and regulatory compliant resolutions while driving continuous improvement in our processes What you'll do As a Complaints & Operations Function Leader, you'll be leading your team to success with strong people and resource management. You will ensure all complaint handling processes adhere to FCA regulations. You'll maintain a focus on optimising capacity, reducing costs and increasing productivity while reducing operational losses and operational errors. We'll also look to you to maintain effective relationships with internal and external stakeholders, engaging and influencing them for efficiency gains, and keeping them up to date with any changes. You will also: Ensure your Operation delivers an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards Liaise with senior leaders within the company and client, providing regular reporting and analysis relating to the activity within your team Managing risk, developing, and delivering continuous improvement and driving the strategic direction of the function Helping to define performance indicators, measurements, and the reporting of critical MI to enable the right decision making Maintaining an effective training and accreditation plan Reviewing KPIs and taking actions to make sure that the unit maintains healthy matrices Achieving financial targets and efficiency gains through process improvement initiatives The skills you'll need We're looking for someone with good people management skills, with the ability to successful engage and motivate teams to success. Alongside this, you'll have an understanding of people processes and policies. Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling is essential You'll also have previous experience of supply chain management, in a leadership role, with knowledge of best in class practices and processes and emerging supply chain thinking. You'll also need: Minimum 3 years' experience of complaint handling within a Financial Services organisation, and minimum 2 year in management role. End to End Complaint handling experience Identifying RCA complaints types and actioning possible solutions to reduce said complaints An understanding of our products, processes and relevant banking systems A background of working with risk and compliance
Apr 19, 2026
Full time
Job Title: Assistant Operations Manager - BFSI Complaints Salary: 36k per year Location: Belfast / Newtownards / Birmingham / Waha Short Description of the Job Deliver successful and appropriate customer and business outcomes by leading the function to achieve KPIs and SLAs, optimising capacity, managing risk and ensuring compliance to all policies and procedures, developing and delivering continuous improvement and driving the strategic direction of the function. Key Responsibilities Deliver the best use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors Contribute to the definition of performance indicators, measurement, and reporting of critical MI to enable the right decision making Maintain effective relationships with internal and external stakeholders, and engage and influence stakeholders for changes leading to efficiency gains, keeping them informed of any changes within the process Create a culture of continuous improvement, increasing efficiency and productivity through great people leadership, coaching, engagement, and development of skills Job Description Join us as a Complaints & Operations Function Leader If you have good team leadership skills, this is a chance to take on a role with responsibility and exposure to internal and external stakeholders You'll lead a function to achieve their KPIs and SLAs, delivering successful and appropriate customer and business outcomes You'll drive improvements in productivity, efficiency and service performance by coaching, inspiring and developing the skills of your people You will drive excellent quality ensuring good customer outcomes If you have a proven track of successfully managing end to end customer complaints. This role is your opportunity to deliver high-quality and regulatory compliant resolutions while driving continuous improvement in our processes What you'll do As a Complaints & Operations Function Leader, you'll be leading your team to success with strong people and resource management. You will ensure all complaint handling processes adhere to FCA regulations. You'll maintain a focus on optimising capacity, reducing costs and increasing productivity while reducing operational losses and operational errors. We'll also look to you to maintain effective relationships with internal and external stakeholders, engaging and influencing them for efficiency gains, and keeping them up to date with any changes. You will also: Ensure your Operation delivers an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards Liaise with senior leaders within the company and client, providing regular reporting and analysis relating to the activity within your team Managing risk, developing, and delivering continuous improvement and driving the strategic direction of the function Helping to define performance indicators, measurements, and the reporting of critical MI to enable the right decision making Maintaining an effective training and accreditation plan Reviewing KPIs and taking actions to make sure that the unit maintains healthy matrices Achieving financial targets and efficiency gains through process improvement initiatives The skills you'll need We're looking for someone with good people management skills, with the ability to successful engage and motivate teams to success. Alongside this, you'll have an understanding of people processes and policies. Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling is essential You'll also have previous experience of supply chain management, in a leadership role, with knowledge of best in class practices and processes and emerging supply chain thinking. You'll also need: Minimum 3 years' experience of complaint handling within a Financial Services organisation, and minimum 2 year in management role. End to End Complaint handling experience Identifying RCA complaints types and actioning possible solutions to reduce said complaints An understanding of our products, processes and relevant banking systems A background of working with risk and compliance
