Randstad Construction & Property
Nottingham, Nottinghamshire
Job Title: Resident Liaison Officer (RLO) Location: Nottingham Salary: 24.25 per hour Umbrella - Plus travel expenses paid Contract Type: Temp - 1 month but extension likely. Are you an expert at building bridges between residents and contractors? We are looking for a dedicated and empathetic Resident Liaison Officer (RLO) to join our team. Working within the Social Housing sector, you will be the face of our Planned Maintenance/Refurbishment/Decent Homes programme, ensuring that communication between our site teams and tenants is seamless, transparent, and respectful. This isn't just about delivering notices; it's about managing relationships, de-escalating concerns, and ensuring that every resident feels heard while we improve their homes. Key Responsibilities The Primary Contact: Act as the first point of contact for residents, providing clear information regarding upcoming works (e.g., kitchen/bathroom replacements, FRA works, or external repairs). Access Management: Coordinate and book appointments for surveyors and tradespeople, ensuring high levels of access are maintained to keep the project on schedule. Pre-Entry Surveys: Conduct initial visits to explain the scope of work, identify any vulnerable residents, and document any specific household needs. Complaint Resolution: Handle queries and complaints professionally, resolving issues locally wherever possible to maintain high levels of customer satisfaction. Reporting: Maintain accurate resident logs and provide regular updates to the Housing Association/Local Authority partners. What We're Looking For Sector Experience: Proven experience as an RLO, TLO, or Customer Liaison Officer specifically within Social Housing , a Housing Association , or a Council environment. Communication: Exceptional verbal and written communication skills with the ability to adapt your style to a diverse range of residents. Resilience: The ability to remain calm and professional in challenging situations or when dealing with difficult conversations. Organisation: Strong administrative skills to manage schedules, resident files, and daily reporting. Transport: A valid UK Driving Licence and access to a vehicle (standard requirement for site-based RLO roles). Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 27, 2026
Seasonal
Job Title: Resident Liaison Officer (RLO) Location: Nottingham Salary: 24.25 per hour Umbrella - Plus travel expenses paid Contract Type: Temp - 1 month but extension likely. Are you an expert at building bridges between residents and contractors? We are looking for a dedicated and empathetic Resident Liaison Officer (RLO) to join our team. Working within the Social Housing sector, you will be the face of our Planned Maintenance/Refurbishment/Decent Homes programme, ensuring that communication between our site teams and tenants is seamless, transparent, and respectful. This isn't just about delivering notices; it's about managing relationships, de-escalating concerns, and ensuring that every resident feels heard while we improve their homes. Key Responsibilities The Primary Contact: Act as the first point of contact for residents, providing clear information regarding upcoming works (e.g., kitchen/bathroom replacements, FRA works, or external repairs). Access Management: Coordinate and book appointments for surveyors and tradespeople, ensuring high levels of access are maintained to keep the project on schedule. Pre-Entry Surveys: Conduct initial visits to explain the scope of work, identify any vulnerable residents, and document any specific household needs. Complaint Resolution: Handle queries and complaints professionally, resolving issues locally wherever possible to maintain high levels of customer satisfaction. Reporting: Maintain accurate resident logs and provide regular updates to the Housing Association/Local Authority partners. What We're Looking For Sector Experience: Proven experience as an RLO, TLO, or Customer Liaison Officer specifically within Social Housing , a Housing Association , or a Council environment. Communication: Exceptional verbal and written communication skills with the ability to adapt your style to a diverse range of residents. Resilience: The ability to remain calm and professional in challenging situations or when dealing with difficult conversations. Organisation: Strong administrative skills to manage schedules, resident files, and daily reporting. Transport: A valid UK Driving Licence and access to a vehicle (standard requirement for site-based RLO roles). Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
A leading housing group in England is looking for an Arrears Recovery Officer to join their Finance department. This role involves managing rent arrears, providing vital support to customers facing complex issues, and collaborating with the Money Advice Team to enhance services offered. Ideal candidates should have strong customer service skills, an understanding of financial management relating to tenancies, and the ability to work effectively in a team-oriented environment. The role offers a competitive salary and a culture focused on employee well-being and development.
Apr 27, 2026
Full time
A leading housing group in England is looking for an Arrears Recovery Officer to join their Finance department. This role involves managing rent arrears, providing vital support to customers facing complex issues, and collaborating with the Money Advice Team to enhance services offered. Ideal candidates should have strong customer service skills, an understanding of financial management relating to tenancies, and the ability to work effectively in a team-oriented environment. The role offers a competitive salary and a culture focused on employee well-being and development.
Nottinghill Genesis are looking for a Former Tenant Arrears Officer to take responsibility for overseeing the former tenant accounts process, maximising the collection of debt left by former tenants and to ensure that this debt and all payments made against it, are transparent and reportable. You will need to ensure effective management of former tenant credits and build relationships with Local Authorities to avoid the risk of Housing Benefit over-payments post account closure. Work alongside the Housing teams to reduce the amount of debt left by exiting tenants also identifying improvements. Build relationships with Debt Collection Agencies to ensure effective partnership working and cost efficiencies. Pay rate is 20.05 PAYE or 26.51 Umbrella Please send your updated cv to (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Apr 27, 2026
Contractor
Nottinghill Genesis are looking for a Former Tenant Arrears Officer to take responsibility for overseeing the former tenant accounts process, maximising the collection of debt left by former tenants and to ensure that this debt and all payments made against it, are transparent and reportable. You will need to ensure effective management of former tenant credits and build relationships with Local Authorities to avoid the risk of Housing Benefit over-payments post account closure. Work alongside the Housing teams to reduce the amount of debt left by exiting tenants also identifying improvements. Build relationships with Debt Collection Agencies to ensure effective partnership working and cost efficiencies. Pay rate is 20.05 PAYE or 26.51 Umbrella Please send your updated cv to (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Job Title: Housing Officer known internally as a "Local Housing Manager" Location: Clapham Park Salary Banding Range: £41,235 - £43,405 Full Time 37.5hr working week - Permanent Position This role MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, co-ordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm (flexibility with hours to be discussed at interview) working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Clapham Park office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed: • Essential car user • Experience of working in a social housing setting is essential • Experience of working within a supported housing environment is desirable • Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart. • At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. • At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible • Ability to collaborate, network and be a strong team player • Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential • Experience of excellent administration skills & analysing customer feedback to achieve service improvements • Attention to detail and accuracy in writing, reporting and numeracy • Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing • Ability to self-manage a varied and demanding workload, prioritising and organising too • A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion • The ability to manage and report on projects against agreed targets • Must possess excellent office management skills, managing inboxes, keys etc • Must be willing to work flexible hours as required Desirable • Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three yea Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Apr 27, 2026
Full time
Job Title: Housing Officer known internally as a "Local Housing Manager" Location: Clapham Park Salary Banding Range: £41,235 - £43,405 Full Time 37.5hr working week - Permanent Position This role MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, co-ordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm (flexibility with hours to be discussed at interview) working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Clapham Park office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed: • Essential car user • Experience of working in a social housing setting is essential • Experience of working within a supported housing environment is desirable • Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart. • At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. • At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible • Ability to collaborate, network and be a strong team player • Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential • Experience of excellent administration skills & analysing customer feedback to achieve service improvements • Attention to detail and accuracy in writing, reporting and numeracy • Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing • Ability to self-manage a varied and demanding workload, prioritising and organising too • A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion • The ability to manage and report on projects against agreed targets • Must possess excellent office management skills, managing inboxes, keys etc • Must be willing to work flexible hours as required Desirable • Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three yea Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Your new company The services of Hays have been retained by our client, Alpha Housing, to recruit a Housing Officer for a minimum of 12 months to cover a period of maternity leave. Alpha currently manages a stock of c. 1,000 homes in 40 locations across Northern Ireland. Homes are mainly sheltered housing for older people living independently. The stock also consists of an increasing number of family homes through the growing newbuild programme. Your new role Reporting to the Head of Homes and Communities, you will be responsible for providing an effective and comprehensive range of Housing Management services, including: - Allocating properties in accordance with the rules of the NI Housing Selection Scheme and the Association's policies. - Signing up new tenants, providing advice on all tenancy matters, services of the Association, welfare and benefit entitlement. - Managing the effective and efficient turnaround of all void properties in conjunction with maintenance colleagues and in line with the Association's policies and procedures. - Liaising with Development colleagues, attending site meetings as required to prepare for handover and commencement of new tenancies. - Managing anti-social behaviour cases, liaising with relevant bodies and adhering to policies and procedures. - Ensuring delivery of housing and support services at schemes by the scheme staff, including completion and review of individual needs and risk assessments of tenants. - Working with Finance colleagues to ensure the payment of weekly charges by all tenants and take appropriate action in relation to arrears recovery in line with policies and procedures. - Supervising the Scheme Co-ordinator in each of the schemes within the designated housing patch. - Carrying out site visits to schemes at agreed intervals to provide support to scheme staff. What you'll need to succeed To be considered for this position, you must possess: A relevant 3rd level housing qualification and a minimum of 1 years' experience within a housing environment, or; A degree in any discipline and 2 years' relevant housing management experience, or; 3 years' experience as a Housing Officer within the last 5 years. You will also possess: I. Working knowledge of the rules of the Housing Selection Scheme, including running waiting lists, allocating properties and managing transfers. II. Excellent communication skills both written and oral. III. A high level of organisational skills and the ability to work to deadlines. IV. Interpersonal skills and the ability to liaise with a range of people. V. Supervisory skills. VI. Ability to work within a team but willing to use your own initiative to take the lead when necessary. VII. Working knowledge of MS Office packages. What you'll get in return Alongside a competitive basic salary, this role comes with: Essential car users allowance of £1,239 per annum. Annual incremental progression through the salary scale is dependent on satisfactory performance. There is also an annual cost of living increase. A defined contributory pension scheme with the employers' contribution set at 10% of annual salary. Hybrid working, with two fixed days per week in the office, currently Tuesdays and Thursdays. Flexible start and finish times. Car parking on-site. The organisation encourages and supports personal and career development, such as funding colleagues to obtain professional qualifications or providing time to participate in sector initiatives and working groups. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 27, 2026
Full time
Your new company The services of Hays have been retained by our client, Alpha Housing, to recruit a Housing Officer for a minimum of 12 months to cover a period of maternity leave. Alpha currently manages a stock of c. 1,000 homes in 40 locations across Northern Ireland. Homes are mainly sheltered housing for older people living independently. The stock also consists of an increasing number of family homes through the growing newbuild programme. Your new role Reporting to the Head of Homes and Communities, you will be responsible for providing an effective and comprehensive range of Housing Management services, including: - Allocating properties in accordance with the rules of the NI Housing Selection Scheme and the Association's policies. - Signing up new tenants, providing advice on all tenancy matters, services of the Association, welfare and benefit entitlement. - Managing the effective and efficient turnaround of all void properties in conjunction with maintenance colleagues and in line with the Association's policies and procedures. - Liaising with Development colleagues, attending site meetings as required to prepare for handover and commencement of new tenancies. - Managing anti-social behaviour cases, liaising with relevant bodies and adhering to policies and procedures. - Ensuring delivery of housing and support services at schemes by the scheme staff, including completion and review of individual needs and risk assessments of tenants. - Working with Finance colleagues to ensure the payment of weekly charges by all tenants and take appropriate action in relation to arrears recovery in line with policies and procedures. - Supervising the Scheme Co-ordinator in each of the schemes within the designated housing patch. - Carrying out site visits to schemes at agreed intervals to provide support to scheme staff. What you'll need to succeed To be considered for this position, you must possess: A relevant 3rd level housing qualification and a minimum of 1 years' experience within a housing environment, or; A degree in any discipline and 2 years' relevant housing management experience, or; 3 years' experience as a Housing Officer within the last 5 years. You will also possess: I. Working knowledge of the rules of the Housing Selection Scheme, including running waiting lists, allocating properties and managing transfers. II. Excellent communication skills both written and oral. III. A high level of organisational skills and the ability to work to deadlines. IV. Interpersonal skills and the ability to liaise with a range of people. V. Supervisory skills. VI. Ability to work within a team but willing to use your own initiative to take the lead when necessary. VII. Working knowledge of MS Office packages. What you'll get in return Alongside a competitive basic salary, this role comes with: Essential car users allowance of £1,239 per annum. Annual incremental progression through the salary scale is dependent on satisfactory performance. There is also an annual cost of living increase. A defined contributory pension scheme with the employers' contribution set at 10% of annual salary. Hybrid working, with two fixed days per week in the office, currently Tuesdays and Thursdays. Flexible start and finish times. Car parking on-site. The organisation encourages and supports personal and career development, such as funding colleagues to obtain professional qualifications or providing time to participate in sector initiatives and working groups. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Title: Housing Officer Location: London Contract: Initial 6-Month Contract Hours: 37 hours per week Start Date: ASAP A Local Authority in London is seeking a Housing Officer to support the effective management of residential housing across the borough. This is an initial 6-month contract, offering an excellent opportunity for someone with experience in housing management, tenancy support, or estate services within an urban environment. About the Role You will play a key role in delivering a high-quality housing management service to a diverse community, ensuring tenants are supported and properties are well maintained. Acting as a main point of contact for residents, you will manage tenancy-related matters, address day-to-day housing issues, and work closely with internal teams and external partners. Key Responsibilities Managing a portfolio of residential properties across the borough Acting as the primary point of contact for tenants and residents Supporting tenancy management, including sign-ups, changes, and sustainment Conducting regular estate inspections and tenancy visits Handling anti-social behaviour cases and resolving tenant disputes Liaising with repairs teams, contractors, and support services Ensuring properties and communal areas are maintained to a high standard Promoting a safe, clean, and positive living environment About You The council is looking to hear from candidates who have: Experience working in housing management, tenancy support, or housing officer roles Strong communication and interpersonal skills, with the ability to engage diverse communities A proactive and tenant-focused approach Experience dealing with anti-social behaviour and complex tenancy issues Ability to work collaboratively with internal departments and external agencies Knowledge of housing legislation and best practices (desirable) Apply If you have experience in housing management or tenant support and are looking for an opportunity within a Local Authority setting in London, we would love to hear from you. Please apply with your updated CV, or get in touch to arrange a quick conversation about the opportunity.
Apr 27, 2026
Contractor
Job Title: Housing Officer Location: London Contract: Initial 6-Month Contract Hours: 37 hours per week Start Date: ASAP A Local Authority in London is seeking a Housing Officer to support the effective management of residential housing across the borough. This is an initial 6-month contract, offering an excellent opportunity for someone with experience in housing management, tenancy support, or estate services within an urban environment. About the Role You will play a key role in delivering a high-quality housing management service to a diverse community, ensuring tenants are supported and properties are well maintained. Acting as a main point of contact for residents, you will manage tenancy-related matters, address day-to-day housing issues, and work closely with internal teams and external partners. Key Responsibilities Managing a portfolio of residential properties across the borough Acting as the primary point of contact for tenants and residents Supporting tenancy management, including sign-ups, changes, and sustainment Conducting regular estate inspections and tenancy visits Handling anti-social behaviour cases and resolving tenant disputes Liaising with repairs teams, contractors, and support services Ensuring properties and communal areas are maintained to a high standard Promoting a safe, clean, and positive living environment About You The council is looking to hear from candidates who have: Experience working in housing management, tenancy support, or housing officer roles Strong communication and interpersonal skills, with the ability to engage diverse communities A proactive and tenant-focused approach Experience dealing with anti-social behaviour and complex tenancy issues Ability to work collaboratively with internal departments and external agencies Knowledge of housing legislation and best practices (desirable) Apply If you have experience in housing management or tenant support and are looking for an opportunity within a Local Authority setting in London, we would love to hear from you. Please apply with your updated CV, or get in touch to arrange a quick conversation about the opportunity.
Senior Housing Officer - Housing Location: 152 Broadmead Road, Woodford Green, IG8 0AG Contract: Temporary (16 Weeks) Start Date: 20 April 2026 Hours: 36 hours per week (Full-time in the office initially) Rate: £18.85 per hour (PAYE) IR35 Status: Inside About the Role Redbridge Council is seeking an experienced and motivated Senior Housing Officer to join the Housing team on a temporary basis. You will manage a team of Housing Officers, acting as neighbourhood champions and ensuring excellent customer access to services. This is a hands-on leadership role requiring a strong focus on performance management, resident engagement, and collaborative working with internal and external partners. Please note: The successful candidate will be required to work in the office every day initially . Key Responsibilities Lead, motivate, and develop a team of Housing Officers Monitor and control team budgets in line with financial regulations Work strategically with other departments to support neighbourhood plans Collaborate with asset management on investment programmes covering major works, fire safety, and decent homes Embed a strong culture of customer focus, ensuring service standards are met Oversee case management for nuisance and anti-social behaviour Support front-line officers in addressing vulnerability and signposting residents to appropriate services Build positive relationships with residents, councillors, MPs, police, and third-sector partners Ensure compliance with equality, diversity, and health and safety policies About You Essential Skills & Experience: Proven experience in housing management, including team leadership Strong performance management and people development skills Ability to manage budgets and resources effectively Excellent communication and stakeholder management skills Experience in enforcing tenancy agreements and leasehold covenants Knowledge of anti-social behaviour case management Understanding of vulnerability issues and signposting Ability to work collaboratively across departments and with external partners Qualifications: Relevant housing or management qualification desirable but not essential Candidate Requirements Required Documents at Submission: Proof of eligibility to work in the UK Confidentiality Agreement Supporting Documents on Offer Acceptance: Criminal Convictions Declaration Contract / Key Information Document 3 Years of References / Work History Interview Details Target Interview Date: 13 April 2026 (On-site) Interview Location: Woodford Green, IG8 0AG Interview Process: A single-stage, informal interview lasting approximately 30 minutes. Questions will be asked to assess your experience, knowledge, and suitability for the role.
Apr 27, 2026
Seasonal
Senior Housing Officer - Housing Location: 152 Broadmead Road, Woodford Green, IG8 0AG Contract: Temporary (16 Weeks) Start Date: 20 April 2026 Hours: 36 hours per week (Full-time in the office initially) Rate: £18.85 per hour (PAYE) IR35 Status: Inside About the Role Redbridge Council is seeking an experienced and motivated Senior Housing Officer to join the Housing team on a temporary basis. You will manage a team of Housing Officers, acting as neighbourhood champions and ensuring excellent customer access to services. This is a hands-on leadership role requiring a strong focus on performance management, resident engagement, and collaborative working with internal and external partners. Please note: The successful candidate will be required to work in the office every day initially . Key Responsibilities Lead, motivate, and develop a team of Housing Officers Monitor and control team budgets in line with financial regulations Work strategically with other departments to support neighbourhood plans Collaborate with asset management on investment programmes covering major works, fire safety, and decent homes Embed a strong culture of customer focus, ensuring service standards are met Oversee case management for nuisance and anti-social behaviour Support front-line officers in addressing vulnerability and signposting residents to appropriate services Build positive relationships with residents, councillors, MPs, police, and third-sector partners Ensure compliance with equality, diversity, and health and safety policies About You Essential Skills & Experience: Proven experience in housing management, including team leadership Strong performance management and people development skills Ability to manage budgets and resources effectively Excellent communication and stakeholder management skills Experience in enforcing tenancy agreements and leasehold covenants Knowledge of anti-social behaviour case management Understanding of vulnerability issues and signposting Ability to work collaboratively across departments and with external partners Qualifications: Relevant housing or management qualification desirable but not essential Candidate Requirements Required Documents at Submission: Proof of eligibility to work in the UK Confidentiality Agreement Supporting Documents on Offer Acceptance: Criminal Convictions Declaration Contract / Key Information Document 3 Years of References / Work History Interview Details Target Interview Date: 13 April 2026 (On-site) Interview Location: Woodford Green, IG8 0AG Interview Process: A single-stage, informal interview lasting approximately 30 minutes. Questions will be asked to assess your experience, knowledge, and suitability for the role.
Description Location : Worthing base working with Southdown clients across Sussex Salary : £28,640 per annum Plus £1,000 essential car user allowance Hours : 37 per week What you'll be doing: Are you passionate about financial inclusion? Join our team as a Financial Inclusion Specialist and help people build financial stability and confidence as they move forward in their support journey.Part of Southdown's wider mental health and Learning disability services across Sussex, you'll reassure staff and provide one to one support to clients, helping them navigate the benefits system, manage their money, and access the right support at the right time. You'll be a go-to-expert on Welfare Benefits such as PIP and Universal Credit and work with clients to explore budgeting, maximise income, and reduce financial stress. This is a varied, client-facing role where no two days are the same. You'll assess new clients, support people in crisis, run money management workshops, and work closely with other services. You'll also help improve the service by sharing ideas and client feedback. We welcome applications from candidates with previous experience such as Welfare Rights Adviser, Benefits Adviser, Money and Debt Adviser, Financial Inclusion Officer, Support Worker, Housing Officer, or Mental Health Practitioner. Or you may be looking for a new challenge and believe you have the transferable skills to support people facing financial and mental health challenges. If you're passionate about helping others build stability and confidence, we'd love to hear from you. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays Knowledge, Skills and Experience What you'll need for the role: Experience supporting people with mental health needs, including those in crisis or facing complex challenges Strong working knowledge of UK benefits and welfare entitlements Experience giving budgeting advice, completing benefit calculations, and challenging decisions Confidence managing risk and co-creating safety plans Strong communication and partnership skills A standard DBS check (paid for by Southdown) A full UK driving licence and access to a vehicle What would be nice: Familiarity with the principles of co-production and personalised care Experience facilitating financial capability workshops or training sessions Knowledge of employment and education pathways to help clients move forward Training: Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. The application closing date is 7th May 2026. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Apr 27, 2026
Full time
Description Location : Worthing base working with Southdown clients across Sussex Salary : £28,640 per annum Plus £1,000 essential car user allowance Hours : 37 per week What you'll be doing: Are you passionate about financial inclusion? Join our team as a Financial Inclusion Specialist and help people build financial stability and confidence as they move forward in their support journey.Part of Southdown's wider mental health and Learning disability services across Sussex, you'll reassure staff and provide one to one support to clients, helping them navigate the benefits system, manage their money, and access the right support at the right time. You'll be a go-to-expert on Welfare Benefits such as PIP and Universal Credit and work with clients to explore budgeting, maximise income, and reduce financial stress. This is a varied, client-facing role where no two days are the same. You'll assess new clients, support people in crisis, run money management workshops, and work closely with other services. You'll also help improve the service by sharing ideas and client feedback. We welcome applications from candidates with previous experience such as Welfare Rights Adviser, Benefits Adviser, Money and Debt Adviser, Financial Inclusion Officer, Support Worker, Housing Officer, or Mental Health Practitioner. Or you may be looking for a new challenge and believe you have the transferable skills to support people facing financial and mental health challenges. If you're passionate about helping others build stability and confidence, we'd love to hear from you. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays Knowledge, Skills and Experience What you'll need for the role: Experience supporting people with mental health needs, including those in crisis or facing complex challenges Strong working knowledge of UK benefits and welfare entitlements Experience giving budgeting advice, completing benefit calculations, and challenging decisions Confidence managing risk and co-creating safety plans Strong communication and partnership skills A standard DBS check (paid for by Southdown) A full UK driving licence and access to a vehicle What would be nice: Familiarity with the principles of co-production and personalised care Experience facilitating financial capability workshops or training sessions Knowledge of employment and education pathways to help clients move forward Training: Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. The application closing date is 7th May 2026. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Peaks & Plains Housing Trust
Macclesfield, Cheshire
Procurement Manager Macclesfield Hours: Full-time 37 hours per week Contract: Permanent Salary: Up to £50,000 per annum We're a housing provider in Macclesfield with over 5000 properties across East Cheshire and the surrounding areas. We're ambitious with plans to build more homes, regenerate local areas and invest in our properties. A fantastic opportunity has arisen for a Procurement Manager to lead compliant, transparent, and value focused procurement activity across our organisation in line with new procurement legislation and internal governance requirements. This role will be instrumental in maximising value for money, managing risk and ensuring procurement activity directly supports strategic objectives. We can offer you: A minimum of 29 days holiday per year inclusive of Christmas shut down, (plus birthday leave and bank holidays). Attractive Defined Contribution Pension Scheme with Employer's contributions up to 12% Agile Working with the opportunity for Flexible working hours and home working A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts. Training and development. Let us know where you want to get to and we'll help you get there. A state of the art modern office with a friendly working environment About the role: In this key role, you will take ownership of end-to-end competitive procurement exercises, acting as a subject-matter expert and trusted advisor to stakeholders. Your focus will be on delivering measurable value, driving cost efficiency, and ensuring supplier arrangements support long-term organisational performance. While day-to-day contract management sits with service areas, you will maintain oversight of supplier and contract performance to provide assurance, manage risk, and support strong commercial outcomes. The role involves translating procurement legislation into practical approaches, developing procurement processes and guidance, ensuring robust audit trails, and supporting internal and external audits. You will work collaboratively with stakeholders to challenge specifications, drive value for money, and embed social value and sustainability considerations into procurement activity. In addition, you will lead and develop a Procurement Officer and build organisational capability by providing expert guidance, training and support to colleagues, strengthening commercial awareness and procurement maturity across the business. About you: We are looking for a procurement professional with a strong track record of delivering end-to-end procurements that secure demonstrable value for money and support sustainable commercial decisions. With knowledge of procurement legislation, you'll have a practical, solutions-focused approach with a strong customer focus. A professional procurement qualification such as CIPS, or equivalent experience, is desirable. If you would like to play a part in driving our business forward, we'd love to hear from you. Our Values are at the core of everything we do, so we are looking for someone whose values agree with ours and will embed these too! Closing date : Friday 8th May 2026
Apr 27, 2026
Full time
Procurement Manager Macclesfield Hours: Full-time 37 hours per week Contract: Permanent Salary: Up to £50,000 per annum We're a housing provider in Macclesfield with over 5000 properties across East Cheshire and the surrounding areas. We're ambitious with plans to build more homes, regenerate local areas and invest in our properties. A fantastic opportunity has arisen for a Procurement Manager to lead compliant, transparent, and value focused procurement activity across our organisation in line with new procurement legislation and internal governance requirements. This role will be instrumental in maximising value for money, managing risk and ensuring procurement activity directly supports strategic objectives. We can offer you: A minimum of 29 days holiday per year inclusive of Christmas shut down, (plus birthday leave and bank holidays). Attractive Defined Contribution Pension Scheme with Employer's contributions up to 12% Agile Working with the opportunity for Flexible working hours and home working A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts. Training and development. Let us know where you want to get to and we'll help you get there. A state of the art modern office with a friendly working environment About the role: In this key role, you will take ownership of end-to-end competitive procurement exercises, acting as a subject-matter expert and trusted advisor to stakeholders. Your focus will be on delivering measurable value, driving cost efficiency, and ensuring supplier arrangements support long-term organisational performance. While day-to-day contract management sits with service areas, you will maintain oversight of supplier and contract performance to provide assurance, manage risk, and support strong commercial outcomes. The role involves translating procurement legislation into practical approaches, developing procurement processes and guidance, ensuring robust audit trails, and supporting internal and external audits. You will work collaboratively with stakeholders to challenge specifications, drive value for money, and embed social value and sustainability considerations into procurement activity. In addition, you will lead and develop a Procurement Officer and build organisational capability by providing expert guidance, training and support to colleagues, strengthening commercial awareness and procurement maturity across the business. About you: We are looking for a procurement professional with a strong track record of delivering end-to-end procurements that secure demonstrable value for money and support sustainable commercial decisions. With knowledge of procurement legislation, you'll have a practical, solutions-focused approach with a strong customer focus. A professional procurement qualification such as CIPS, or equivalent experience, is desirable. If you would like to play a part in driving our business forward, we'd love to hear from you. Our Values are at the core of everything we do, so we are looking for someone whose values agree with ours and will embed these too! Closing date : Friday 8th May 2026
Grants Officer undertake initial grant surveys to determine eligibility for grant and completed Property Condition Schedule, which will comprehensively identify repairs/improvement, required. Grants Officer advise members of the public on all aspects of the grants system. Grants Officer prepare schedules of work, plans/drawings and obtain estimates. Grants Officerprepare and submit the formal grant application for assessment including all estimates and other plans and documentation. Grants Officer undertake assessment of format grant applications including all estimates and other plans and documentation. To prepare and submit applications for Building Control and Planning permission and any other necessary approval as required. To carry out supervision of work throughout process including the submission of all claims for interim and final payments. To promote the Grants Agency Service and to identify suitable Block Repair Schemes. To develop Block Repair Schemes and provide a comprehensive agency service to applicants. To carry out inspections relating to applications for loans from the Council where required. To process grant applications from initial site survey through interim payments to final payment and at all times to act on behalf of the Principal Housing Renewal and Grants Officer. To maintain all grant management information systems including Flare to enable regular reports on all elements of the area housing service as directed. To assist the Principal Housing Renewal and Grants Officer in the reviewing and developing of all relevant grant management policies and procedures. Ensure compliance with the Councils Financial Regulations, Standing Orders, Policies and Procedures To implement the principles of the Councils Equal Opportunity Policy whilst carrying out the above duties To adhere to Health and Safety legislation/relevant Council policies and procedures and to take reasonable care for the health and safety of yourself and other persons who may be adversely affected by your acts/ omissions. In addition, you will undertake any duties with regards to fire safety evacuation commensurate with your role. To implement the principles of the Council's Environment Policy while carrying out the above duties. To report without delay any safeguarding concerns to the appropriate safeguarding officer. Such other duties and responsibilities commensurate with the grade and in accordance with the general character of the job as may reasonably be required by the Chief Officer from time to time. 2 years post qualification experience of building construction or relating area Knowledge and experience of relevant service area delivery to the public Minimum HNC or equivalent in building construction or other related discipline (exceptional candidates working towards the qualification will be considered).
Apr 26, 2026
Contractor
Grants Officer undertake initial grant surveys to determine eligibility for grant and completed Property Condition Schedule, which will comprehensively identify repairs/improvement, required. Grants Officer advise members of the public on all aspects of the grants system. Grants Officer prepare schedules of work, plans/drawings and obtain estimates. Grants Officerprepare and submit the formal grant application for assessment including all estimates and other plans and documentation. Grants Officer undertake assessment of format grant applications including all estimates and other plans and documentation. To prepare and submit applications for Building Control and Planning permission and any other necessary approval as required. To carry out supervision of work throughout process including the submission of all claims for interim and final payments. To promote the Grants Agency Service and to identify suitable Block Repair Schemes. To develop Block Repair Schemes and provide a comprehensive agency service to applicants. To carry out inspections relating to applications for loans from the Council where required. To process grant applications from initial site survey through interim payments to final payment and at all times to act on behalf of the Principal Housing Renewal and Grants Officer. To maintain all grant management information systems including Flare to enable regular reports on all elements of the area housing service as directed. To assist the Principal Housing Renewal and Grants Officer in the reviewing and developing of all relevant grant management policies and procedures. Ensure compliance with the Councils Financial Regulations, Standing Orders, Policies and Procedures To implement the principles of the Councils Equal Opportunity Policy whilst carrying out the above duties To adhere to Health and Safety legislation/relevant Council policies and procedures and to take reasonable care for the health and safety of yourself and other persons who may be adversely affected by your acts/ omissions. In addition, you will undertake any duties with regards to fire safety evacuation commensurate with your role. To implement the principles of the Council's Environment Policy while carrying out the above duties. To report without delay any safeguarding concerns to the appropriate safeguarding officer. Such other duties and responsibilities commensurate with the grade and in accordance with the general character of the job as may reasonably be required by the Chief Officer from time to time. 2 years post qualification experience of building construction or relating area Knowledge and experience of relevant service area delivery to the public Minimum HNC or equivalent in building construction or other related discipline (exceptional candidates working towards the qualification will be considered).
Job Title: Benefits & Local Taxation Officer Location: Newham Rate: 20.38 PAYE hour Term: Temp 3 months Are you passionate about making a difference in your community? Do you thrive in a dynamic environment where your expertise can help residents navigate essential services? If so, we want you to join our team as a Benefits & Local Taxation Officer! What You'll Do: Serve our community by ensuring accurate council tax collection and benefit payments. Resolve inquiries with effective communication, minimising complaints and fostering positive relationships. Participate in service development initiatives to enhance our offerings. Uphold health and safety standards while promoting a culture of well-being and compliance. Your Role Includes: Managing customer interactions with empathy and professionalism, ensuring their needs are met promptly. Collaborating with various stakeholders and supporting corporate projects. Keeping abreast of changes in legislation and best practices in council tax and benefits. Working flexibly across service points, including home visits when necessary. Who You Are: A dedicated professional with a commitment to equality and diversity. Experienced in processing Housing Benefit and Council Tax Reduction claims. Proficient in IT systems and capable of managing data accurately. A strong communicator with excellent problem-solving skills. If you're ready to embrace a rewarding challenge and contribute to our vision of seamless customer-focused service delivery, apply now! Join us in putting people at the heart of everything we do! Apply today and make a difference! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 26, 2026
Seasonal
Job Title: Benefits & Local Taxation Officer Location: Newham Rate: 20.38 PAYE hour Term: Temp 3 months Are you passionate about making a difference in your community? Do you thrive in a dynamic environment where your expertise can help residents navigate essential services? If so, we want you to join our team as a Benefits & Local Taxation Officer! What You'll Do: Serve our community by ensuring accurate council tax collection and benefit payments. Resolve inquiries with effective communication, minimising complaints and fostering positive relationships. Participate in service development initiatives to enhance our offerings. Uphold health and safety standards while promoting a culture of well-being and compliance. Your Role Includes: Managing customer interactions with empathy and professionalism, ensuring their needs are met promptly. Collaborating with various stakeholders and supporting corporate projects. Keeping abreast of changes in legislation and best practices in council tax and benefits. Working flexibly across service points, including home visits when necessary. Who You Are: A dedicated professional with a commitment to equality and diversity. Experienced in processing Housing Benefit and Council Tax Reduction claims. Proficient in IT systems and capable of managing data accurately. A strong communicator with excellent problem-solving skills. If you're ready to embrace a rewarding challenge and contribute to our vision of seamless customer-focused service delivery, apply now! Join us in putting people at the heart of everything we do! Apply today and make a difference! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any pro click apply for full job details
Apr 26, 2026
Full time
ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any pro click apply for full job details
Youth Justice Officer, Walsall Council Pay rate, £33.30 hour Contract role Vitalis are recruiting for experienced Youth Justice Officer to work in a team in Walsall. Youth Justice officer Just to confirm, Social Work qualifications are only one of the qualifications we accept. Also accept Probation Officers, Youth Workers and others with a relevant degree, as long as they have Youth Justice experience . Full case management responsibilities in a youth justice team: Assessments (ASSET+ and Prevention and Diversion Assessment Tool PDAT) Plans Interventions to reduce offending Pre-Sentence Report writing Referral Order Report writing Court work Duty Attendance and joint decision-making panel and referral order panelPlease get in touch for more information. There is plenty of hybrid working available. Please get in touch for more information. Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including:Independent Reviewing Officer (IRO) Best Interest Assessor (BIA) Multi-Agency Safeguarding Hub (MASH) Looked After Children (LAC) Children's Social Work Adult Social Work Service Manager Head of Service Team Manager Assistant Team Manager A wide range of housing roles Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Apr 26, 2026
Contractor
Youth Justice Officer, Walsall Council Pay rate, £33.30 hour Contract role Vitalis are recruiting for experienced Youth Justice Officer to work in a team in Walsall. Youth Justice officer Just to confirm, Social Work qualifications are only one of the qualifications we accept. Also accept Probation Officers, Youth Workers and others with a relevant degree, as long as they have Youth Justice experience . Full case management responsibilities in a youth justice team: Assessments (ASSET+ and Prevention and Diversion Assessment Tool PDAT) Plans Interventions to reduce offending Pre-Sentence Report writing Referral Order Report writing Court work Duty Attendance and joint decision-making panel and referral order panelPlease get in touch for more information. There is plenty of hybrid working available. Please get in touch for more information. Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including:Independent Reviewing Officer (IRO) Best Interest Assessor (BIA) Multi-Agency Safeguarding Hub (MASH) Looked After Children (LAC) Children's Social Work Adult Social Work Service Manager Head of Service Team Manager Assistant Team Manager A wide range of housing roles Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
A Housing Association is currently looking for a Repairs Administrator on a temporary basis for about 4 months Key responsibilities Allocated repairs to close down on a daily basis Liaising with contractors via their portals or contracts officers responsible for that area of work Work closely with the other Team Coordinators who will also be closing down repairs Ad hoc tasks PAYE £17.69 Umbrella £23.40 Hybrid role 3 days in the office Essential requirements Must have an administrative background in repairs Housing background is essential Must be immediately available or on short notice
Apr 26, 2026
Seasonal
A Housing Association is currently looking for a Repairs Administrator on a temporary basis for about 4 months Key responsibilities Allocated repairs to close down on a daily basis Liaising with contractors via their portals or contracts officers responsible for that area of work Work closely with the other Team Coordinators who will also be closing down repairs Ad hoc tasks PAYE £17.69 Umbrella £23.40 Hybrid role 3 days in the office Essential requirements Must have an administrative background in repairs Housing background is essential Must be immediately available or on short notice
ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any pro click apply for full job details
Apr 26, 2026
Full time
ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any pro click apply for full job details
Resident Engagement Officer required for an initial 1 year FTC , to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be 34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents . Duties: Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities , liaising with internal and external partners ensuring value for money Provide event support and advice to tenants and leaseholders , implementing a plan to ensure that 'hard-to-reach' groups are involved Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects Organise the production of promotional materials and publicity materials for resident engagement activities Benefits: 34,434 per annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial Self-motivated, and pro-active Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Apr 26, 2026
Full time
Resident Engagement Officer required for an initial 1 year FTC , to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be 34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents . Duties: Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities , liaising with internal and external partners ensuring value for money Provide event support and advice to tenants and leaseholders , implementing a plan to ensure that 'hard-to-reach' groups are involved Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects Organise the production of promotional materials and publicity materials for resident engagement activities Benefits: 34,434 per annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial Self-motivated, and pro-active Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Temporary Letting Officer - Shrewsbury Based in Shrewsbury offering an immediate start, a strong customer service focus, and a competitive £14-£16 hourly rate. Your new company Y ou will be joining a dedicated and professional team within the public sector, supporting essential housing services for the local community click apply for full job details
Apr 26, 2026
Seasonal
Temporary Letting Officer - Shrewsbury Based in Shrewsbury offering an immediate start, a strong customer service focus, and a competitive £14-£16 hourly rate. Your new company Y ou will be joining a dedicated and professional team within the public sector, supporting essential housing services for the local community click apply for full job details
A Housing Association is currently looking for a a Housing Administrator on a temporary basis for about 3 months Key responsibilities are as follows Resident callbacks Administration tasks Low-level rent and service charge arrears Service charge billing Fire risk actions Repairs Liaising with Housing Officers and Property Managers PAYE £17.69 Umbrella £23.42 Hybrid role, 2 days in office Essential requirements Must have a good consistent administrative background ideally in Housing Able and show experience of being able to deal with people Must be excellent on Word & Excel Must be immediately available or on short notice.
Apr 26, 2026
Seasonal
A Housing Association is currently looking for a a Housing Administrator on a temporary basis for about 3 months Key responsibilities are as follows Resident callbacks Administration tasks Low-level rent and service charge arrears Service charge billing Fire risk actions Repairs Liaising with Housing Officers and Property Managers PAYE £17.69 Umbrella £23.42 Hybrid role, 2 days in office Essential requirements Must have a good consistent administrative background ideally in Housing Able and show experience of being able to deal with people Must be excellent on Word & Excel Must be immediately available or on short notice.
Trainee Resident Liaison Officer / Customer Care Officer Full time, permanent £24,000 - £26,000 per annum plus car allowance and mileage Role will be based in Guildford, Camberley and surrounding areas We are working with a leading Social Housing contractor to recruit a Trainee Resident Liaison Officer to join their team covering projects in Guildford, Camberley and surrounding areas click apply for full job details
Apr 26, 2026
Full time
Trainee Resident Liaison Officer / Customer Care Officer Full time, permanent £24,000 - £26,000 per annum plus car allowance and mileage Role will be based in Guildford, Camberley and surrounding areas We are working with a leading Social Housing contractor to recruit a Trainee Resident Liaison Officer to join their team covering projects in Guildford, Camberley and surrounding areas click apply for full job details
ASA Recruitment's client, a Public Sector organisation in Glasgow, are currently looking to recruit a Housing Project Officer, for an initial 3 month contract (with potential extensions) on a rate £21.56 - £23.95/hour PAYE (based on experience). The Role Our client is looking for an enthusiastic and organised professional to assist in the development, management and delivery of our client's new build affordable housing programme. This will include supporting the identification of development opportunities, project management of the programme through to completion and monitoring and reporting on progress to a range of stakeholders. Responsibilities Assist the Senior Development Officer/Project Manager take forward agreed sites by liaising closely with the organisation's statutory authorities, private developers and housing services colleagues. Ensure that proposed new developments meet housing need and demand by liaising closely with colleagues responsible for the local development plan and local housing strategy. Liaising closely with Finance colleagues to ensure that new build proposals are financially viable. Assisting the delivery of the organisation's new build programme by: Briefing and appointing design teams/contractors and reporting on consultant/ contractor performance. Ensuring design proposals comply with ERC's standard design guide and specification, Housing for Varying Needs and Scottish Building Regulations. Monitoring and reporting on development spend v budget. Assisting in the procurement of design and construction works. Preparing of grant funding bids and inputting tender applications and grant claims to the Scottish Government's HARP portal. Maintaining administration systems in relation to new build. Attending design team and site meetings, liaising with consultants and contractors to agree final account. Undertaking post development completion reviews and identifying ways for improving future developments. Liaise with Housing Management colleagues to maximise input into proposals and develop/ refine handover procedures. Regularly update finance colleagues on spend against budget and anticipated development completion dates; ensure ERC's Community Benefits officer is aware of new build development programme in order to maximise community benefits. Support the handover of new developments ensuring that the organisation receives all relevant documentation and information required for the effective management and maintenance of the new properties, and to minimise any void period between handover and occupation. Ensure the defect period is managed effectively and reported defects are dealt with within agreed timescales. Ensure compliance with ERC's procurement policies and relevant guidance issued by Scottish Housing Regulator, Scottish Government and ERC's internal auditors. Regularly review ERC's design guide and specification to ensure it remains fit for purpose, incorporates best practice and customer feedback. Assist the Senior Development Officer/Project Manager prepare reports for senior management, elected members on project viability, progress and final account. Remain informed on emerging housing development policy and practice. Liaising with other services and external agencies including Housing Associations and the Scottish Government on strategic and new build housing matters. Any other duties as deemed appropriate by the Head of Service or Manager. Essential Skills & Experience Experience of new build projects from inception to completion. Experience of working in a social housing environment. Experience of risk management and risk mitigation. Experience of working with performance indicators and targets. Experience of dealing with legal issues e.g Section 75 agreements. Experience of procuring construction works and services. Good understanding of construction industry legislation and Scottish Government grant requirements. Strong analytical/problem solving skills. Strong IT and report writing skills. Excellent interpersonal skills with the ability to communicate effectively with people at all levels. Ability to prioritise own workload. Good negotiating and influencing skills. Educated to degree level or equivalent. Desirable Skills & Experience Construction related qualification- project management, architecture, quantity surveying, planning or other appropriate discipline. Full Driving Licence. Membership of professional relevant body. Experience of dealing with legal issues e.g Section 75 agreements. Experience of procuring construction works and services.
Apr 26, 2026
Full time
ASA Recruitment's client, a Public Sector organisation in Glasgow, are currently looking to recruit a Housing Project Officer, for an initial 3 month contract (with potential extensions) on a rate £21.56 - £23.95/hour PAYE (based on experience). The Role Our client is looking for an enthusiastic and organised professional to assist in the development, management and delivery of our client's new build affordable housing programme. This will include supporting the identification of development opportunities, project management of the programme through to completion and monitoring and reporting on progress to a range of stakeholders. Responsibilities Assist the Senior Development Officer/Project Manager take forward agreed sites by liaising closely with the organisation's statutory authorities, private developers and housing services colleagues. Ensure that proposed new developments meet housing need and demand by liaising closely with colleagues responsible for the local development plan and local housing strategy. Liaising closely with Finance colleagues to ensure that new build proposals are financially viable. Assisting the delivery of the organisation's new build programme by: Briefing and appointing design teams/contractors and reporting on consultant/ contractor performance. Ensuring design proposals comply with ERC's standard design guide and specification, Housing for Varying Needs and Scottish Building Regulations. Monitoring and reporting on development spend v budget. Assisting in the procurement of design and construction works. Preparing of grant funding bids and inputting tender applications and grant claims to the Scottish Government's HARP portal. Maintaining administration systems in relation to new build. Attending design team and site meetings, liaising with consultants and contractors to agree final account. Undertaking post development completion reviews and identifying ways for improving future developments. Liaise with Housing Management colleagues to maximise input into proposals and develop/ refine handover procedures. Regularly update finance colleagues on spend against budget and anticipated development completion dates; ensure ERC's Community Benefits officer is aware of new build development programme in order to maximise community benefits. Support the handover of new developments ensuring that the organisation receives all relevant documentation and information required for the effective management and maintenance of the new properties, and to minimise any void period between handover and occupation. Ensure the defect period is managed effectively and reported defects are dealt with within agreed timescales. Ensure compliance with ERC's procurement policies and relevant guidance issued by Scottish Housing Regulator, Scottish Government and ERC's internal auditors. Regularly review ERC's design guide and specification to ensure it remains fit for purpose, incorporates best practice and customer feedback. Assist the Senior Development Officer/Project Manager prepare reports for senior management, elected members on project viability, progress and final account. Remain informed on emerging housing development policy and practice. Liaising with other services and external agencies including Housing Associations and the Scottish Government on strategic and new build housing matters. Any other duties as deemed appropriate by the Head of Service or Manager. Essential Skills & Experience Experience of new build projects from inception to completion. Experience of working in a social housing environment. Experience of risk management and risk mitigation. Experience of working with performance indicators and targets. Experience of dealing with legal issues e.g Section 75 agreements. Experience of procuring construction works and services. Good understanding of construction industry legislation and Scottish Government grant requirements. Strong analytical/problem solving skills. Strong IT and report writing skills. Excellent interpersonal skills with the ability to communicate effectively with people at all levels. Ability to prioritise own workload. Good negotiating and influencing skills. Educated to degree level or equivalent. Desirable Skills & Experience Construction related qualification- project management, architecture, quantity surveying, planning or other appropriate discipline. Full Driving Licence. Membership of professional relevant body. Experience of dealing with legal issues e.g Section 75 agreements. Experience of procuring construction works and services.