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claims operations technician
Gill Cooke Personnel Ltd T/A The Recruitment Group
Fleet Advisor
Gill Cooke Personnel Ltd T/A The Recruitment Group Cowley, Oxfordshire
Fleet Advisor Location: Oxford Job Type: Full-Time, temporary until October 2026 Salary: £17.23 An exciting opportunity has arisen for a Fleet Advisor to join a busy and growing fleet operations team within a well-established organisation. We're looking for a highly organised, customer-focused individual who thrives in a fast-paced environment. Acting as the key point of contact for fleet customers, you'll play a vital role in coordinating vehicle servicing, maintenance and repairs while ensuring an exceptional level of customer service and operational efficiency. The Role As a Fleet Advisor, you'll be responsible for managing the day-to-day coordination of fleet maintenance activities, ensuring vehicles remain compliant, roadworthy and operational. You'll work closely with customers, technicians and external suppliers to schedule work, provide updates and maintain accurate records throughout the repair process. This is an excellent opportunity for someone who enjoys problem-solving, building relationships and keeping multiple priorities on track. Key Responsibilities Act as the first point of contact for fleet-related enquiries from customers and stakeholders. Coordinate vehicle servicing, MOTs, repairs and maintenance schedules. Raise and allocate workshop jobs, ensuring technicians have the information they need. Liaise with external suppliers and contractors to arrange specialist repairs. Prepare quotations, process purchase orders and manage invoices. Support the management of vehicle accidents, recoveries and insurance claims. Maintain accurate fleet records, compliance documentation and service history. Produce reports and monitor fleet performance using internal systems. Assist with vehicle movements and arrange replacement vehicles where required. Identify opportunities to enhance customer service and support business growth. About You To be successful in this role, you'll have: Previous experience in a customer service, fleet, automotive or service coordination role. Excellent organisational skills with the ability to prioritise a busy workload. Strong communication skills and the confidence to build relationships with a range of stakeholders. Experience using Microsoft Office, particularly Word and Excel. The ability to manage administrative processes accurately and efficiently. A proactive approach with excellent attention to detail. A full UK Driving Licence. Experience within fleet management, vehicle maintenance or workshop administration would be advantageous but is not essential. If you're an organised, customer-focused professional looking for your next challenge, we'd love to hear from you.
Jul 11, 2026
Seasonal
Fleet Advisor Location: Oxford Job Type: Full-Time, temporary until October 2026 Salary: £17.23 An exciting opportunity has arisen for a Fleet Advisor to join a busy and growing fleet operations team within a well-established organisation. We're looking for a highly organised, customer-focused individual who thrives in a fast-paced environment. Acting as the key point of contact for fleet customers, you'll play a vital role in coordinating vehicle servicing, maintenance and repairs while ensuring an exceptional level of customer service and operational efficiency. The Role As a Fleet Advisor, you'll be responsible for managing the day-to-day coordination of fleet maintenance activities, ensuring vehicles remain compliant, roadworthy and operational. You'll work closely with customers, technicians and external suppliers to schedule work, provide updates and maintain accurate records throughout the repair process. This is an excellent opportunity for someone who enjoys problem-solving, building relationships and keeping multiple priorities on track. Key Responsibilities Act as the first point of contact for fleet-related enquiries from customers and stakeholders. Coordinate vehicle servicing, MOTs, repairs and maintenance schedules. Raise and allocate workshop jobs, ensuring technicians have the information they need. Liaise with external suppliers and contractors to arrange specialist repairs. Prepare quotations, process purchase orders and manage invoices. Support the management of vehicle accidents, recoveries and insurance claims. Maintain accurate fleet records, compliance documentation and service history. Produce reports and monitor fleet performance using internal systems. Assist with vehicle movements and arrange replacement vehicles where required. Identify opportunities to enhance customer service and support business growth. About You To be successful in this role, you'll have: Previous experience in a customer service, fleet, automotive or service coordination role. Excellent organisational skills with the ability to prioritise a busy workload. Strong communication skills and the confidence to build relationships with a range of stakeholders. Experience using Microsoft Office, particularly Word and Excel. The ability to manage administrative processes accurately and efficiently. A proactive approach with excellent attention to detail. A full UK Driving Licence. Experience within fleet management, vehicle maintenance or workshop administration would be advantageous but is not essential. If you're an organised, customer-focused professional looking for your next challenge, we'd love to hear from you.
Schindler UK & Ireland
Service Leader
Schindler UK & Ireland
Company description: Location: North Yorkshire, England, United Kingdom Job ID: 88777 We Elevate Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don't just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Join us as a Service Leader We are currently recruiting for a Service Leader to join our Team to be based in Yorkshire and cover up to Lancashire. They will be the primary point of contact for customers within the business unit and is responsible for an area of Field Operations within a Region. The Service Leader is responsible for managing all resources within their prescribed area in line with the Company rules, to meet the business targets for the Branch and ensure customer satisfaction. Measured variables include: This is a full time and permanent role. Job description: Optimise the Region's staffing of service Engineers and Technicians, by planning the personnel needs, including route organisation, workloads and training. Match skills with route requirements and assign/delegate appropriate workloads, develop and sustain team spirit Manage maintenance portfolio from the service contract acceptance to the collection of bad debts including follow-up actions Deliver repair sales targets as determined by the Regional Director Execute leadership to Engineers and Technicians in matters of customer and employee satisfaction, adding value to the business, quality of work and operational efficiency Manage and follow-up actions of customer claims and complaints Conduct periodic quality and safety audits and inspections to ensure service levels and customer satisfaction Accountable for the identification and resolution of sick or rouge units, supervise and follow-up of work performed, including developing plans for sick units in cooperation with the Regional Technical Specialist Manage chargeable repairs from offer/sale to completion including the collection of bad debt along-side the credit control team Manage non-chargeable repairs to control costs as best as possible Support sales lead activities in the recovery lost units Supporting employee on the job training and skills development Conduct at least monthly 'drum beat' meetings as a group or one to one as required with first line reports Profile description: Degree or equivalent in a relevant technical or business field 5-7 years experience managing a service business unit in a related industry Experience managing customer relationships Management or leadership experience Experience with profit and loss (P&L) responsibility Knowledge of the lift industry or facilities management is preferred Technical and commercial understanding of the lift industry is a plus SAP experience is an advantage Excellent communication and relationship-building skills Strong decision-making and problem-solving abilities Attention to detail and strong written and verbal communication Able to work under pressure and meet deadlines Willingness to travel as needed We offer: Competitive salary with a discretionary annual bonus Company car or allowance (for eligible roles) 25 days' holiday plus bank holidays, and an annual paid volunteering day Pension scheme with 6% company contribution Comprehensive life assurance Enhanced family leave Private medical cover with a trusted provider, plus 24/7 virtual GP access Employee Assistance Programme offering confidential support Free eye tests and eyewear discounts Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discounts
Jul 09, 2026
Full time
Company description: Location: North Yorkshire, England, United Kingdom Job ID: 88777 We Elevate Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don't just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Join us as a Service Leader We are currently recruiting for a Service Leader to join our Team to be based in Yorkshire and cover up to Lancashire. They will be the primary point of contact for customers within the business unit and is responsible for an area of Field Operations within a Region. The Service Leader is responsible for managing all resources within their prescribed area in line with the Company rules, to meet the business targets for the Branch and ensure customer satisfaction. Measured variables include: This is a full time and permanent role. Job description: Optimise the Region's staffing of service Engineers and Technicians, by planning the personnel needs, including route organisation, workloads and training. Match skills with route requirements and assign/delegate appropriate workloads, develop and sustain team spirit Manage maintenance portfolio from the service contract acceptance to the collection of bad debts including follow-up actions Deliver repair sales targets as determined by the Regional Director Execute leadership to Engineers and Technicians in matters of customer and employee satisfaction, adding value to the business, quality of work and operational efficiency Manage and follow-up actions of customer claims and complaints Conduct periodic quality and safety audits and inspections to ensure service levels and customer satisfaction Accountable for the identification and resolution of sick or rouge units, supervise and follow-up of work performed, including developing plans for sick units in cooperation with the Regional Technical Specialist Manage chargeable repairs from offer/sale to completion including the collection of bad debt along-side the credit control team Manage non-chargeable repairs to control costs as best as possible Support sales lead activities in the recovery lost units Supporting employee on the job training and skills development Conduct at least monthly 'drum beat' meetings as a group or one to one as required with first line reports Profile description: Degree or equivalent in a relevant technical or business field 5-7 years experience managing a service business unit in a related industry Experience managing customer relationships Management or leadership experience Experience with profit and loss (P&L) responsibility Knowledge of the lift industry or facilities management is preferred Technical and commercial understanding of the lift industry is a plus SAP experience is an advantage Excellent communication and relationship-building skills Strong decision-making and problem-solving abilities Attention to detail and strong written and verbal communication Able to work under pressure and meet deadlines Willingness to travel as needed We offer: Competitive salary with a discretionary annual bonus Company car or allowance (for eligible roles) 25 days' holiday plus bank holidays, and an annual paid volunteering day Pension scheme with 6% company contribution Comprehensive life assurance Enhanced family leave Private medical cover with a trusted provider, plus 24/7 virtual GP access Employee Assistance Programme offering confidential support Free eye tests and eyewear discounts Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discounts
i-Jobs
Capital Accountant
i-Jobs Newton Abbot, Devon
Capital Accountant Location: Forde House, TQ12 4XX Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £22.44 per hour Job Ref: (phone number removed) Job Responsibilities Manage and train Accounting Technician. Oversee and integrate accounting systems, including Payroll, for accurate reporting. Prepare and manage budgets, including management accounts and Fees and Charges review. Prepare final accounts and liaise with External Audit as per CIPFA Code of Practice. Maintain Financial Management System and other departmental systems. Provide financial information and advice to customers and corporate groups. Manage capital accounting, capital program, leasing, and financing. Set up and maintain operating and trading accounts. Balance accounts, including salaries, bank reconciliation, and VAT. Complete returns, claims, and bids. Promote and maintain computerised financial systems and online information. Maintain records and documentation, ensuring security and confidentiality. Conduct value for money reviews and support related activities. Ensure compliance with Financial Instructions. Provide committee support and advice, including statutory reports. Administer treasury management, Council mortgages, and insurance policies. Person Specifications Must Have AAT qualification. At least 2 years of experience in an accountancy/finance office post AAT qualification. Experience in budget setting, monitoring, and forecasting. Experience in closing accounts and producing annual Statement of Accounts as per CIPFA Code. Understanding of relevant legislation and its effects. Good communication skills for financial information to non-finance staff. Ability to write clear financial reports. IT skills for financial data extraction and reporting. Supervisory skills and ability to work in a team. Ability to organize and prioritize workloads to meet deadlines accurately. Knowledge of accounting principles and practices. Proficiency in Excel. Nice to Have Professional Accountancy qualification. Experience within the Local Government sector. Knowledge of Local Government sector operations. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organizations or hirers to whom you do not wish your details to be disclosed.
Oct 08, 2025
Contractor
Capital Accountant Location: Forde House, TQ12 4XX Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £22.44 per hour Job Ref: (phone number removed) Job Responsibilities Manage and train Accounting Technician. Oversee and integrate accounting systems, including Payroll, for accurate reporting. Prepare and manage budgets, including management accounts and Fees and Charges review. Prepare final accounts and liaise with External Audit as per CIPFA Code of Practice. Maintain Financial Management System and other departmental systems. Provide financial information and advice to customers and corporate groups. Manage capital accounting, capital program, leasing, and financing. Set up and maintain operating and trading accounts. Balance accounts, including salaries, bank reconciliation, and VAT. Complete returns, claims, and bids. Promote and maintain computerised financial systems and online information. Maintain records and documentation, ensuring security and confidentiality. Conduct value for money reviews and support related activities. Ensure compliance with Financial Instructions. Provide committee support and advice, including statutory reports. Administer treasury management, Council mortgages, and insurance policies. Person Specifications Must Have AAT qualification. At least 2 years of experience in an accountancy/finance office post AAT qualification. Experience in budget setting, monitoring, and forecasting. Experience in closing accounts and producing annual Statement of Accounts as per CIPFA Code. Understanding of relevant legislation and its effects. Good communication skills for financial information to non-finance staff. Ability to write clear financial reports. IT skills for financial data extraction and reporting. Supervisory skills and ability to work in a team. Ability to organize and prioritize workloads to meet deadlines accurately. Knowledge of accounting principles and practices. Proficiency in Excel. Nice to Have Professional Accountancy qualification. Experience within the Local Government sector. Knowledge of Local Government sector operations. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organizations or hirers to whom you do not wish your details to be disclosed.

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