Working for a major UK Telecommunication and Internet Services Provider - they are seeking 2 x Test Analysts who will be responsible for testing new Services and upgrades in their Core Test Lab. Co-ordinating with the vendor to ensure the provision of documentation and software into the lab is consistent. The role involves validating software delivery through testing, ensuring dependable delivery into a live network. Working to ensure the stability of the test environment as well as supporting fault tracking with the wider Core Voice team. You will witness or review Supplier Quality Acceptance Testing as appropriate. Providing support to review vendor Release Notes and MOP's. Planning, executing and recording Element Acceptance Testing within the test environment, or on a single element in the live network. Support production of Test Strategy, creating Test Cases exiting with TER. Providing support to arrange, execute and record the FOA (First Office Application) of a release onto the live network. Co-ordinating with the PM or operations as required to ensure CRQ and all in place to proceed. To perform build, support and maintenance activities on the VMO2 Test-Bed Circuit Core model, including interfaces and data build. Responsible for ensuring faults are recorded via the vendor's fault tracking system, ensuring full investigation and managing through to resolution. This is to include faults raised in project testing phases as well as BAU issues and fault fixes. Attending, contributing and providing support to operational forums (ORM's, PRM's, TRM's). The successful candidate will be an enthusiastic and experienced Test Analyst with a drive to succeed. You must have experience of Testing Voice Over Wi-Fi, Voice Over LTE and IMS Core Voice services. Good track record in production of accurate and complete technical requirements specifications, crafting clear, unambiguous documents that align with both business needs and vendor capabilities. Experience of managing vendor relationships is desirable, taking ownership of issues and driving these through to resolution. An excellent understanding of and appreciation for the cellular networks and networking principles (IMS Core, 5G, 4G, UMTS, GSM) including protocols and services especially MTAS, CSCF, PCRF. Excellent knowledge and practical experience of network, signalling & protocol monitoring and management tools (Empirix). These two roles are being offered on 6-month contracts and candidates need to live within a commutable distance of the client's Core Test-Bed site in Slough. You will be expected to work on site at least 4 days per week on site in line with the rest of the team. Sponsorship is not available. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 24, 2026
Contractor
Working for a major UK Telecommunication and Internet Services Provider - they are seeking 2 x Test Analysts who will be responsible for testing new Services and upgrades in their Core Test Lab. Co-ordinating with the vendor to ensure the provision of documentation and software into the lab is consistent. The role involves validating software delivery through testing, ensuring dependable delivery into a live network. Working to ensure the stability of the test environment as well as supporting fault tracking with the wider Core Voice team. You will witness or review Supplier Quality Acceptance Testing as appropriate. Providing support to review vendor Release Notes and MOP's. Planning, executing and recording Element Acceptance Testing within the test environment, or on a single element in the live network. Support production of Test Strategy, creating Test Cases exiting with TER. Providing support to arrange, execute and record the FOA (First Office Application) of a release onto the live network. Co-ordinating with the PM or operations as required to ensure CRQ and all in place to proceed. To perform build, support and maintenance activities on the VMO2 Test-Bed Circuit Core model, including interfaces and data build. Responsible for ensuring faults are recorded via the vendor's fault tracking system, ensuring full investigation and managing through to resolution. This is to include faults raised in project testing phases as well as BAU issues and fault fixes. Attending, contributing and providing support to operational forums (ORM's, PRM's, TRM's). The successful candidate will be an enthusiastic and experienced Test Analyst with a drive to succeed. You must have experience of Testing Voice Over Wi-Fi, Voice Over LTE and IMS Core Voice services. Good track record in production of accurate and complete technical requirements specifications, crafting clear, unambiguous documents that align with both business needs and vendor capabilities. Experience of managing vendor relationships is desirable, taking ownership of issues and driving these through to resolution. An excellent understanding of and appreciation for the cellular networks and networking principles (IMS Core, 5G, 4G, UMTS, GSM) including protocols and services especially MTAS, CSCF, PCRF. Excellent knowledge and practical experience of network, signalling & protocol monitoring and management tools (Empirix). These two roles are being offered on 6-month contracts and candidates need to live within a commutable distance of the client's Core Test-Bed site in Slough. You will be expected to work on site at least 4 days per week on site in line with the rest of the team. Sponsorship is not available. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application life cycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Apr 24, 2026
Full time
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application life cycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
1st Line Customer Support (Training Focus) Bristol (Hybrid - minimum 3 days in the office) Up to £27,000 + paid on-call allowance The Company This role sits within a well-established UK software business that has been developing and supporting specialist software products for over 20 years. The company works with a wide range of organisations across the public and regulated sectors, providing configurable software solutions.They are a growing, close-knit team with a strong focus on customer experience, collaboration and continuous improvement. The environment is structured but supportive, with clear processes, strong documentation standards and real investment in developing people. The Role This is a blended 1st Line Customer Support position combining front-line application support with customer training and documentation. You will support customers day-to-day while also helping them get the most value from the software through clear guidance, training materials and user education. You will join an experienced support team and go through a structured onboarding process, including regular check-ins during probation. Product knowledge is taught, so the focus is on attitude, communication skills and a solid grounding in software support. What You'll Do: Provide 1st line application support via phone, MS Teams, email and a support portal Investigate, reproduce and clearly document software issues for escalation Work closely with second line support and development teams Create and maintain user guides, manuals, FAQs and training materials Deliver customer training sessions, both remote and occasional onsite Manage user access, licences and support portal accounts Contribute to knowledge base content used for customer self-service and AI search Follow ISO-aligned processes and internal support standards Participate in a paid on-call rota (minimum two slots per week) What You'll Bring: 1-2 years' experience in IT, software or application support Strong verbal and written communication skills Confidence explaining technical issues to non-technical users Good documentation skills and attention to detail An interest in training, presenting or customer education Comfortable working in an office-led, collaborative team Eligibility to work in the UK and an A Level in a STEM subject Why You Should Apply: Not a call-centre role. You'll have ownership, variety and customer interaction Exposure to training delivery alongside technical support Structured onboarding and support to build product knowledge Hybrid working with a stable, long-term employer Clear progression into senior support, training or specialist roles Competitive benefits including private healthcare after probation Ready to Apply? Contact Lewis Allen to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Apr 24, 2026
Full time
1st Line Customer Support (Training Focus) Bristol (Hybrid - minimum 3 days in the office) Up to £27,000 + paid on-call allowance The Company This role sits within a well-established UK software business that has been developing and supporting specialist software products for over 20 years. The company works with a wide range of organisations across the public and regulated sectors, providing configurable software solutions.They are a growing, close-knit team with a strong focus on customer experience, collaboration and continuous improvement. The environment is structured but supportive, with clear processes, strong documentation standards and real investment in developing people. The Role This is a blended 1st Line Customer Support position combining front-line application support with customer training and documentation. You will support customers day-to-day while also helping them get the most value from the software through clear guidance, training materials and user education. You will join an experienced support team and go through a structured onboarding process, including regular check-ins during probation. Product knowledge is taught, so the focus is on attitude, communication skills and a solid grounding in software support. What You'll Do: Provide 1st line application support via phone, MS Teams, email and a support portal Investigate, reproduce and clearly document software issues for escalation Work closely with second line support and development teams Create and maintain user guides, manuals, FAQs and training materials Deliver customer training sessions, both remote and occasional onsite Manage user access, licences and support portal accounts Contribute to knowledge base content used for customer self-service and AI search Follow ISO-aligned processes and internal support standards Participate in a paid on-call rota (minimum two slots per week) What You'll Bring: 1-2 years' experience in IT, software or application support Strong verbal and written communication skills Confidence explaining technical issues to non-technical users Good documentation skills and attention to detail An interest in training, presenting or customer education Comfortable working in an office-led, collaborative team Eligibility to work in the UK and an A Level in a STEM subject Why You Should Apply: Not a call-centre role. You'll have ownership, variety and customer interaction Exposure to training delivery alongside technical support Structured onboarding and support to build product knowledge Hybrid working with a stable, long-term employer Clear progression into senior support, training or specialist roles Competitive benefits including private healthcare after probation Ready to Apply? Contact Lewis Allen to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
The Opportunity The Strategic Pursuit team supports Adobe s long-term growth by working on the company s largest and most complex transformation deals. We partner closely with sales teams, ecosystem partners and customers to shape outcome-focused strategies and structure commercial agreements that create lasting value. In this role, you will provide senior-level guidance on commercial strategy and negotiations across Adobe s most significant opportunities. You will help design thoughtful, well-structured agreements that balance customer needs with Adobe s business priorities. Strong business judgement is essential, along with the ability to communicate clearly and credibly with internal leaders and customer executives. To succeed, you will need to take ownership and drive momentum across complex, high-visibility deals. The role requires comfort navigating multiple stakeholders, aligning different viewpoints, and maintaining focus through ambiguity. We re looking for someone who can coordinate senior collaborators, create clarity in complex situations, and help bring strategic opportunities to a successful close. What you'll do Commercial Strategy & Deal Structuring: Lead commercial strategy for complex enterprise deals. Shape the deal structure from early discovery through negotiation and close. Partner with internal teams to align on approach. Pipeline & Revenue Management: Build and manage a strong pipeline. Apply disciplined opportunity management. Deliver against quarterly and annual revenue targets. Cross-Functional Delivery: Coordinate Product, Marketing, Legal, Finance and Sales. Align workstreams and roles. Keep deals moving across the full sales cycle. Risk & Financial Analysis: Identify risks and gaps early. Assess competitiveness and profitability. Turn technical and financial inputs into clear commercial proposals. Execution & Communication: Maintain accurate tracking and reporting. Lead negotiation strategy. Present complex commercial topics in a clear, structured way using PowerPoint and Excel. What you'll need Enterprise SaaS Experience: 5+ years in enterprise, customer-facing software sales. Experience in web technology, digital marketing, or cloud solutions preferred. Comfortable with consulting, licensing, and complex deal structures. Revenue Performance: Clear track record of exceeding quota. Builds focused account plans. Delivers measurable commercial results. Analytical Thinking: Strong problem-solving skills. Turns data and insight into practical, action-oriented strategies. Cross-Functional Leadership: Works effectively in matrixed environments. Leads complex initiatives from start to finish with limited oversight. Communication & Organisation: Highly organised. Manages shifting priorities well. Communicates clearly and confidently with senior stakeholders. As our many awards will tell you, at Adobe you ll be immersed in an exceptional work environment that is recognized around the world. You ll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog, and explore the fantastic benefits we offer at Adobe is an equal opportunity employer. We hire dedicated individuals, regardless of gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All. We re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call +1 . AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it s restricted during live interviews. See how we think about AI in the hiring experience .
Apr 24, 2026
Full time
The Opportunity The Strategic Pursuit team supports Adobe s long-term growth by working on the company s largest and most complex transformation deals. We partner closely with sales teams, ecosystem partners and customers to shape outcome-focused strategies and structure commercial agreements that create lasting value. In this role, you will provide senior-level guidance on commercial strategy and negotiations across Adobe s most significant opportunities. You will help design thoughtful, well-structured agreements that balance customer needs with Adobe s business priorities. Strong business judgement is essential, along with the ability to communicate clearly and credibly with internal leaders and customer executives. To succeed, you will need to take ownership and drive momentum across complex, high-visibility deals. The role requires comfort navigating multiple stakeholders, aligning different viewpoints, and maintaining focus through ambiguity. We re looking for someone who can coordinate senior collaborators, create clarity in complex situations, and help bring strategic opportunities to a successful close. What you'll do Commercial Strategy & Deal Structuring: Lead commercial strategy for complex enterprise deals. Shape the deal structure from early discovery through negotiation and close. Partner with internal teams to align on approach. Pipeline & Revenue Management: Build and manage a strong pipeline. Apply disciplined opportunity management. Deliver against quarterly and annual revenue targets. Cross-Functional Delivery: Coordinate Product, Marketing, Legal, Finance and Sales. Align workstreams and roles. Keep deals moving across the full sales cycle. Risk & Financial Analysis: Identify risks and gaps early. Assess competitiveness and profitability. Turn technical and financial inputs into clear commercial proposals. Execution & Communication: Maintain accurate tracking and reporting. Lead negotiation strategy. Present complex commercial topics in a clear, structured way using PowerPoint and Excel. What you'll need Enterprise SaaS Experience: 5+ years in enterprise, customer-facing software sales. Experience in web technology, digital marketing, or cloud solutions preferred. Comfortable with consulting, licensing, and complex deal structures. Revenue Performance: Clear track record of exceeding quota. Builds focused account plans. Delivers measurable commercial results. Analytical Thinking: Strong problem-solving skills. Turns data and insight into practical, action-oriented strategies. Cross-Functional Leadership: Works effectively in matrixed environments. Leads complex initiatives from start to finish with limited oversight. Communication & Organisation: Highly organised. Manages shifting priorities well. Communicates clearly and confidently with senior stakeholders. As our many awards will tell you, at Adobe you ll be immersed in an exceptional work environment that is recognized around the world. You ll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog, and explore the fantastic benefits we offer at Adobe is an equal opportunity employer. We hire dedicated individuals, regardless of gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All. We re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call +1 . AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it s restricted during live interviews. See how we think about AI in the hiring experience .
About Zip Here at Zip, we're reimagining how modern businesses function in the age of AI. The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our co-founders started Zip in 2020 to address this seemingly universal problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 5 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and JPMorgan Chase rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! Your Role We're looking for a Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. As a Sr. CSM, you'll work closely with sales, implementation, engineering and product while also working with a variety of customer stakeholders. You will advise customers on how to transform the way they manage B2B purchasing across their business, creating immediate value and efficiency for employees through product adoption and enablement. This role is ideal for you if you enjoy being a product expert, creative problem solving, and want to work with a world-class team and customers such as Coinbase, Snowflake, Toast, Northwestern Mutual, Notion, Canva, Samsara, Databricks, Miro, and many more. You Will Help our customers drive procurement success on the Zip platform. Define customer business outcomes and partner with our customers to deliver those outcomes on a continuous basis. Act as a trusted procurement advisor and thought partner to continuously educate and enable our customers on Zip's platform and procurement best practices. Identify champions and build relationships with key business stakeholders across Procurement, Finance, Legal, IT/Security, and Privacy/Compliance teams. Maintain high levels of customer engagement and satisfaction with a focus on customer adoption and loyalty. Manage customer health and hedge account risks based on data-driven adoption metrics. Partner closely with product and engineering to translate business needs and requirements into new solutions for customers, while skillfully managing customer expectations. Train and empower customers to be product specialists to become increasingly self-sufficient for their organization. Partner with the renewals team to achieve target GRR. Continuously improve Customer Success assets and processes. We're an early-stage company, we want people who are excited to build and motivated to up-level the status quo! Qualifications 5+ years of relevant work experience working in customer-facing customer success, technical account management or strategic consulting organization. B2B SaaS experience in a high-paced environment is a benefit. Procurement experience (procurement, sourcing, or vendor management background) and familiarity with procurement technologies such as ERP (Netsuite, Coupa, etc.), HRIS (Workday etc.), CLM, GRC, JIRA, ServiceNow workflow management tools. Excellent interpersonal skills and ability to establish quick rapport and trust with customers. Strong project management skills to manage a dynamic customer portfolio. Creative problem solver while being attentive to details. Business process-oriented and ability to think about workflow efficiency (e.g. diagrams, conditionally based logic, etc.). Proactive team player that is able to identify process gaps and willing to jump in and help wherever needed (company, team, self mentality). Nice to Haves Payments software experience (invoicing, PO creation) and background working with CFOs, Controller, Accounts Payable / Accounts Receivable roles. Experience with SaaS workflow management tools (low code / no code configuration). Experience working in a top tier consulting firm or have an MBA. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start-up equity Health, vision & dental coverage Flexible PTO Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
Apr 24, 2026
Full time
About Zip Here at Zip, we're reimagining how modern businesses function in the age of AI. The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our co-founders started Zip in 2020 to address this seemingly universal problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 5 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and JPMorgan Chase rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! Your Role We're looking for a Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. As a Sr. CSM, you'll work closely with sales, implementation, engineering and product while also working with a variety of customer stakeholders. You will advise customers on how to transform the way they manage B2B purchasing across their business, creating immediate value and efficiency for employees through product adoption and enablement. This role is ideal for you if you enjoy being a product expert, creative problem solving, and want to work with a world-class team and customers such as Coinbase, Snowflake, Toast, Northwestern Mutual, Notion, Canva, Samsara, Databricks, Miro, and many more. You Will Help our customers drive procurement success on the Zip platform. Define customer business outcomes and partner with our customers to deliver those outcomes on a continuous basis. Act as a trusted procurement advisor and thought partner to continuously educate and enable our customers on Zip's platform and procurement best practices. Identify champions and build relationships with key business stakeholders across Procurement, Finance, Legal, IT/Security, and Privacy/Compliance teams. Maintain high levels of customer engagement and satisfaction with a focus on customer adoption and loyalty. Manage customer health and hedge account risks based on data-driven adoption metrics. Partner closely with product and engineering to translate business needs and requirements into new solutions for customers, while skillfully managing customer expectations. Train and empower customers to be product specialists to become increasingly self-sufficient for their organization. Partner with the renewals team to achieve target GRR. Continuously improve Customer Success assets and processes. We're an early-stage company, we want people who are excited to build and motivated to up-level the status quo! Qualifications 5+ years of relevant work experience working in customer-facing customer success, technical account management or strategic consulting organization. B2B SaaS experience in a high-paced environment is a benefit. Procurement experience (procurement, sourcing, or vendor management background) and familiarity with procurement technologies such as ERP (Netsuite, Coupa, etc.), HRIS (Workday etc.), CLM, GRC, JIRA, ServiceNow workflow management tools. Excellent interpersonal skills and ability to establish quick rapport and trust with customers. Strong project management skills to manage a dynamic customer portfolio. Creative problem solver while being attentive to details. Business process-oriented and ability to think about workflow efficiency (e.g. diagrams, conditionally based logic, etc.). Proactive team player that is able to identify process gaps and willing to jump in and help wherever needed (company, team, self mentality). Nice to Haves Payments software experience (invoicing, PO creation) and background working with CFOs, Controller, Accounts Payable / Accounts Receivable roles. Experience with SaaS workflow management tools (low code / no code configuration). Experience working in a top tier consulting firm or have an MBA. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start-up equity Health, vision & dental coverage Flexible PTO Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
Farm Manager - Over Farm, Gloucestershire Over Farm is a long-established, family-run business that has evolved into one of the most diverse farming enterprises in the region, combining commercial crop production with retail, events, and visitor attractions. We are now looking for a Farm Manager to take ownership of day-to-day farming operations and play a key role in shaping the future of the farm. The Role This is a hands-on management role with responsibility for delivering efficient, compliant, and well-organised farming operations across the estate. Key responsibilities include: Planning and delivering crop production (including fertilising, irrigation, and crop protection) Managing compliance, including spray records, nutrient planning, and assurance requirements Overseeing machinery use, maintenance, and organisation Leading and coordinating a small team and seasonal labour Preparing and maintaining PYO and customer-facing farm areas Supporting grant and subsidy applications Working with the wider business to ensure farming supports both production and the visitor experience What Makes This Role Different Genuine autonomy to run and improve the farming operation A varied environment combining commercial farming with a visitor-facing business Opportunity to influence future cropping plans and reduce reliance on contractors A supportive team and business that invests in development About You You will: Have strong practical experience in crop production Be confident managing a small team and seasonal staff Have a solid understanding of agricultural compliance Be organised, proactive, and able to work independently Be comfortable working in a dynamic, mixed-use farming environment Desirable: PA1 / PA2 / PA4 (or willingness to obtain) Experience with farm management software Knowledge of environmental schemes Package Salary: £36,000-£39,000 depending on experience Development opportunities within a growing and diverse business Apply To apply, please submit your CV to
Apr 24, 2026
Full time
Farm Manager - Over Farm, Gloucestershire Over Farm is a long-established, family-run business that has evolved into one of the most diverse farming enterprises in the region, combining commercial crop production with retail, events, and visitor attractions. We are now looking for a Farm Manager to take ownership of day-to-day farming operations and play a key role in shaping the future of the farm. The Role This is a hands-on management role with responsibility for delivering efficient, compliant, and well-organised farming operations across the estate. Key responsibilities include: Planning and delivering crop production (including fertilising, irrigation, and crop protection) Managing compliance, including spray records, nutrient planning, and assurance requirements Overseeing machinery use, maintenance, and organisation Leading and coordinating a small team and seasonal labour Preparing and maintaining PYO and customer-facing farm areas Supporting grant and subsidy applications Working with the wider business to ensure farming supports both production and the visitor experience What Makes This Role Different Genuine autonomy to run and improve the farming operation A varied environment combining commercial farming with a visitor-facing business Opportunity to influence future cropping plans and reduce reliance on contractors A supportive team and business that invests in development About You You will: Have strong practical experience in crop production Be confident managing a small team and seasonal staff Have a solid understanding of agricultural compliance Be organised, proactive, and able to work independently Be comfortable working in a dynamic, mixed-use farming environment Desirable: PA1 / PA2 / PA4 (or willingness to obtain) Experience with farm management software Knowledge of environmental schemes Package Salary: £36,000-£39,000 depending on experience Development opportunities within a growing and diverse business Apply To apply, please submit your CV to
The Opportunity The Strategic Pursuit team supports Adobe s long-term growth by working on the company s largest and most complex transformation deals. We partner closely with sales teams, ecosystem partners and customers to shape outcome-focused strategies and structure commercial agreements that create lasting value. In this role, you will provide senior-level guidance on commercial strategy and negotiations across Adobe s most significant opportunities. You will help design thoughtful, well-structured agreements that balance customer needs with Adobe s business priorities. Strong business judgement is essential, along with the ability to communicate clearly and credibly with internal leaders and customer executives. To succeed, you will need to take ownership and drive momentum across complex, high-visibility deals. The role requires comfort navigating multiple stakeholders, aligning different viewpoints, and maintaining focus through ambiguity. We re looking for someone who can coordinate senior collaborators, create clarity in complex situations, and help bring strategic opportunities to a successful close. What you'll do Commercial Strategy & Deal Structuring: Lead commercial strategy for complex enterprise deals. Shape the deal structure from early discovery through negotiation and close. Partner with internal teams to align on approach. Pipeline & Revenue Management: Build and manage a strong pipeline. Apply disciplined opportunity management. Deliver against quarterly and annual revenue targets. Cross-Functional Delivery: Coordinate Product, Marketing, Legal, Finance and Sales. Align workstreams and roles. Keep deals moving across the full sales cycle. Risk & Financial Analysis: Identify risks and gaps early. Assess competitiveness and profitability. Turn technical and financial inputs into clear commercial proposals. Execution & Communication: Maintain accurate tracking and reporting. Lead negotiation strategy. Present complex commercial topics in a clear, structured way using PowerPoint and Excel. What you'll need Enterprise SaaS Experience: 5+ years in enterprise, customer-facing software sales. Experience in web technology, digital marketing, or cloud solutions preferred. Comfortable with consulting, licensing, and complex deal structures. Revenue Performance: Clear track record of exceeding quota. Builds focused account plans. Delivers measurable commercial results. Analytical Thinking: Strong problem-solving skills. Turns data and insight into practical, action-oriented strategies. Cross-Functional Leadership: Works effectively in matrixed environments. Leads complex initiatives from start to finish with limited oversight. Communication & Organisation: Highly organised. Manages shifting priorities well. Communicates clearly and confidently with senior stakeholders. As our many awards will tell you, at Adobe you ll be immersed in an exceptional work environment that is recognized around the world. You ll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog, and explore the fantastic benefits we offer at Adobe is an equal opportunity employer. We hire dedicated individuals, regardless of gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All. We re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call +1 . AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it s restricted during live interviews. See how we think about AI in the hiring experience .
Apr 24, 2026
Full time
The Opportunity The Strategic Pursuit team supports Adobe s long-term growth by working on the company s largest and most complex transformation deals. We partner closely with sales teams, ecosystem partners and customers to shape outcome-focused strategies and structure commercial agreements that create lasting value. In this role, you will provide senior-level guidance on commercial strategy and negotiations across Adobe s most significant opportunities. You will help design thoughtful, well-structured agreements that balance customer needs with Adobe s business priorities. Strong business judgement is essential, along with the ability to communicate clearly and credibly with internal leaders and customer executives. To succeed, you will need to take ownership and drive momentum across complex, high-visibility deals. The role requires comfort navigating multiple stakeholders, aligning different viewpoints, and maintaining focus through ambiguity. We re looking for someone who can coordinate senior collaborators, create clarity in complex situations, and help bring strategic opportunities to a successful close. What you'll do Commercial Strategy & Deal Structuring: Lead commercial strategy for complex enterprise deals. Shape the deal structure from early discovery through negotiation and close. Partner with internal teams to align on approach. Pipeline & Revenue Management: Build and manage a strong pipeline. Apply disciplined opportunity management. Deliver against quarterly and annual revenue targets. Cross-Functional Delivery: Coordinate Product, Marketing, Legal, Finance and Sales. Align workstreams and roles. Keep deals moving across the full sales cycle. Risk & Financial Analysis: Identify risks and gaps early. Assess competitiveness and profitability. Turn technical and financial inputs into clear commercial proposals. Execution & Communication: Maintain accurate tracking and reporting. Lead negotiation strategy. Present complex commercial topics in a clear, structured way using PowerPoint and Excel. What you'll need Enterprise SaaS Experience: 5+ years in enterprise, customer-facing software sales. Experience in web technology, digital marketing, or cloud solutions preferred. Comfortable with consulting, licensing, and complex deal structures. Revenue Performance: Clear track record of exceeding quota. Builds focused account plans. Delivers measurable commercial results. Analytical Thinking: Strong problem-solving skills. Turns data and insight into practical, action-oriented strategies. Cross-Functional Leadership: Works effectively in matrixed environments. Leads complex initiatives from start to finish with limited oversight. Communication & Organisation: Highly organised. Manages shifting priorities well. Communicates clearly and confidently with senior stakeholders. As our many awards will tell you, at Adobe you ll be immersed in an exceptional work environment that is recognized around the world. You ll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog, and explore the fantastic benefits we offer at Adobe is an equal opportunity employer. We hire dedicated individuals, regardless of gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All. We re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call +1 . AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it s restricted during live interviews. See how we think about AI in the hiring experience .
Job Title: Configuration Manager Location: Coventry CV6 Core Hours: 08:00-16:35 (Mon Thu) 08:00-15:10 (Fri) Vacancy Type: Permanent, Full-time and based onsite with potential hybrid working Salary: £60,000 - £65,000 (subject to experience) per annum + Discretionary Bonus About the role Own the systems that keep complex engineering programmes under control. We re looking for a Configuration Manager to lead and evolve configuration management across our vehicle programmes, supporting some of the most advanced military vehicle systems in the UK. This is a key role where you ll shape how we manage product data, control change, and maintain integrity across the full lifecycle of our platforms. You ll thrive in this role if you enjoy bringing structure to complexity, influencing teams, and building processes that enable engineering excellence. Working across high-profile defence programmes, including support to the UK MoD protected mobility fleet, you ll play a critical role in ensuring our products remain controlled, compliant, and ready for deployment. If you re passionate about configuration, governance and continuous improvement, this could be the perfect role for you. What you ll get in return At NP Aerospace, we know our success comes from our people. That s why we invest in benefits that support your health, reward your hard work, and help you grow your career: Performance rewards discretionary bonus opportunities Flex your day flexible start and finish times (subject to manager approval and operational needs) Time to recharge 25 days holiday + 8 bank holidays, with the option to buy more through our Holiday Purchase Scheme Support for Defence two weeks paid leave for Reservists and Cadets, plus paid leave for Cadet Force Adult Volunteers (CFAVs) Future security competitive pension scheme (9% combined employer/employee contributions) Peace of mind life cover at 3x base salary Health & wellbeing first BHSF Cash Healthcare Plan to support everyday health costs Grow with us career development and advancement opportunities within a global business Supportive environment a team culture built on innovation, collaboration, and purpose What you ll be doing In this role, you ll take ownership of configuration management across vehicle programmes, leading the development and continuous improvement of processes that ensure product data is accurate, controlled and aligned across the full lifecycle. You ll play a central role in ensuring engineering, project and operational teams are working from a single, reliable source of truth. You ll develop and embed Configuration and Data Management Plans, giving you direct influence over how projects manage change, control baselines and maintain compliance. By supporting teams with training and guidance, you ll help build capability across the business while ensuring consistent application of configuration standards. You ll manage the full lifecycle of product configuration including hardware, software and documentation in line with DEF-STAN 05-57, giving you exposure to complex defence systems and regulatory requirements. You ll also assess and resolve configuration issues, balancing control with delivery priorities in fast-paced project environments. Working closely with project managers, engineers, suppliers and customers, you ll maintain configuration status records, support audits and drive continuous improvement. This role offers the opportunity to influence how the business scales its configuration capability as programmes grow. What we re looking for We re looking for someone who combines strong configuration management expertise with a practical, solutions-focused mindset. You ll ideally have: Degree in a scientific, engineering or technical discipline Proven experience in configuration management within engineering or technical environments Strong understanding of configuration control, baseline management and change processes Experience working with product lifecycle and data management tools (e.g. Windchill, DOORS, SAP or similar) Ability to influence and support cross-functional teams Strong attention to detail with a structured, process-driven approach Desirable Experience working to DEF-STAN 05-57 or similar standards Experience in defence, aerospace or complex engineering environments Certified auditor or experience supporting configuration/process audits Experience with MCAD tools (e.g. Creo) or software configuration management Postgraduate qualification or professional body membership You ll also need to be eligible for UK Security Clearance. What do we do at NP Aerospace? NP Aerospace is a global leader in armour technology manufacturing and vehicle integration, delivering high-performance, lifesaving solutions for the defence and security industry. Our mission is to improve and protect lives, and our vision is to be a leading provider of innovative solutions that solve our customers' complex challenges. Our values Respect, Collaboration, Integrity, and Dedication form the bedrock of our culture. Our extensive range of combat-proven body armour, from ballistic helmets, plates, and shields to bomb disposal suits, incorporates some of the most advanced composite materials available. Alongside this, we deliver highly engineered vehicle systems and armour platforms used by some of the world s most respected defence organisations. Founded in 1926, NP Aerospace has served the defence industry for over 40 years and continues to expand across the UK and North America. Equal Opportunity Employer Statement: NP Aerospace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Data Privacy: NP Aerospace respects the privacy of all applicants. Please note: Successful candidates will be required to sign the Official Secrets Act and pass necessary checks before employment.
Apr 24, 2026
Full time
Job Title: Configuration Manager Location: Coventry CV6 Core Hours: 08:00-16:35 (Mon Thu) 08:00-15:10 (Fri) Vacancy Type: Permanent, Full-time and based onsite with potential hybrid working Salary: £60,000 - £65,000 (subject to experience) per annum + Discretionary Bonus About the role Own the systems that keep complex engineering programmes under control. We re looking for a Configuration Manager to lead and evolve configuration management across our vehicle programmes, supporting some of the most advanced military vehicle systems in the UK. This is a key role where you ll shape how we manage product data, control change, and maintain integrity across the full lifecycle of our platforms. You ll thrive in this role if you enjoy bringing structure to complexity, influencing teams, and building processes that enable engineering excellence. Working across high-profile defence programmes, including support to the UK MoD protected mobility fleet, you ll play a critical role in ensuring our products remain controlled, compliant, and ready for deployment. If you re passionate about configuration, governance and continuous improvement, this could be the perfect role for you. What you ll get in return At NP Aerospace, we know our success comes from our people. That s why we invest in benefits that support your health, reward your hard work, and help you grow your career: Performance rewards discretionary bonus opportunities Flex your day flexible start and finish times (subject to manager approval and operational needs) Time to recharge 25 days holiday + 8 bank holidays, with the option to buy more through our Holiday Purchase Scheme Support for Defence two weeks paid leave for Reservists and Cadets, plus paid leave for Cadet Force Adult Volunteers (CFAVs) Future security competitive pension scheme (9% combined employer/employee contributions) Peace of mind life cover at 3x base salary Health & wellbeing first BHSF Cash Healthcare Plan to support everyday health costs Grow with us career development and advancement opportunities within a global business Supportive environment a team culture built on innovation, collaboration, and purpose What you ll be doing In this role, you ll take ownership of configuration management across vehicle programmes, leading the development and continuous improvement of processes that ensure product data is accurate, controlled and aligned across the full lifecycle. You ll play a central role in ensuring engineering, project and operational teams are working from a single, reliable source of truth. You ll develop and embed Configuration and Data Management Plans, giving you direct influence over how projects manage change, control baselines and maintain compliance. By supporting teams with training and guidance, you ll help build capability across the business while ensuring consistent application of configuration standards. You ll manage the full lifecycle of product configuration including hardware, software and documentation in line with DEF-STAN 05-57, giving you exposure to complex defence systems and regulatory requirements. You ll also assess and resolve configuration issues, balancing control with delivery priorities in fast-paced project environments. Working closely with project managers, engineers, suppliers and customers, you ll maintain configuration status records, support audits and drive continuous improvement. This role offers the opportunity to influence how the business scales its configuration capability as programmes grow. What we re looking for We re looking for someone who combines strong configuration management expertise with a practical, solutions-focused mindset. You ll ideally have: Degree in a scientific, engineering or technical discipline Proven experience in configuration management within engineering or technical environments Strong understanding of configuration control, baseline management and change processes Experience working with product lifecycle and data management tools (e.g. Windchill, DOORS, SAP or similar) Ability to influence and support cross-functional teams Strong attention to detail with a structured, process-driven approach Desirable Experience working to DEF-STAN 05-57 or similar standards Experience in defence, aerospace or complex engineering environments Certified auditor or experience supporting configuration/process audits Experience with MCAD tools (e.g. Creo) or software configuration management Postgraduate qualification or professional body membership You ll also need to be eligible for UK Security Clearance. What do we do at NP Aerospace? NP Aerospace is a global leader in armour technology manufacturing and vehicle integration, delivering high-performance, lifesaving solutions for the defence and security industry. Our mission is to improve and protect lives, and our vision is to be a leading provider of innovative solutions that solve our customers' complex challenges. Our values Respect, Collaboration, Integrity, and Dedication form the bedrock of our culture. Our extensive range of combat-proven body armour, from ballistic helmets, plates, and shields to bomb disposal suits, incorporates some of the most advanced composite materials available. Alongside this, we deliver highly engineered vehicle systems and armour platforms used by some of the world s most respected defence organisations. Founded in 1926, NP Aerospace has served the defence industry for over 40 years and continues to expand across the UK and North America. Equal Opportunity Employer Statement: NP Aerospace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Data Privacy: NP Aerospace respects the privacy of all applicants. Please note: Successful candidates will be required to sign the Official Secrets Act and pass necessary checks before employment.
Web Developer CMS Remote (UK) Salary: £35,000 - £50,000 About the Company We are working with a leading UK pensions and insurance consulting and administration business. A FTSE 250 company, our client supports over 1,400 pension schemes, administers more than one million member accounts, and partners with insurance companies across the life and bulk annuities sector. They are known for combining industry expertise with innovative technology solutions, offering a collaborative environment and strong focus on professional development. About the Role We are looking for a talented Web Developer (CMS Specialist) to join a growing IT Development and Delivery team. In this role, you will take ownership of developing and maintaining client-facing self-service websites, ensuring they are visually engaging, high-performing, and user-friendly. You will act as the subject matter expert for CMS platforms, working closely with product owners, designers, and stakeholders to deliver seamless digital experiences. This is an excellent opportunity to work in a collaborative environment where innovation and continuous improvement are encouraged. Key Responsibilities Manage, maintain, and enhance client websites built on CMS platforms (particularly Umbraco) Troubleshoot and resolve technical issues efficiently Implement new features and improve existing functionality Collaborate with digital teams and external design agencies Liaise with clients to understand requirements and provide updates Ensure websites are accessible, responsive, and optimised across devices Develop and maintain unit tests for software components Support automated testing processes and frameworks Manage CMS upgrades and ensure systems remain up to date Follow release processes, including producing release notes Monitor development progress and resolve production issues Stay up to date with industry trends and best practices Skills & Experience Strong experience with CMS platforms, particularly Umbraco Solid understanding of Front End development, with some Back End knowledge Experience with JavaScript, C#, and .NET technologies Familiarity with ASP.NET Core MVC, Web API, and CMS-based solutions Strong troubleshooting and debugging skills Good eye for design and experience working with design teams Experience delivering responsive and accessible web solutions Familiarity with tools such as Azure DevOps or JIRA/Confluence Excellent communication skills, both technical and non-technical Ability to manage multiple projects and work in a fast-paced environment Experience within financial services or pension platforms is a plus, but not essential. What's on Offer Competitive salary (£35,000 - £50,000) Bonus or profit share scheme 25 days holiday Pension scheme Flexible benefits package (health, wellbeing, lifestyle, and protection) Life assurance Retail discounts and rewards platform Interest-free season ticket loan Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Apr 24, 2026
Full time
Web Developer CMS Remote (UK) Salary: £35,000 - £50,000 About the Company We are working with a leading UK pensions and insurance consulting and administration business. A FTSE 250 company, our client supports over 1,400 pension schemes, administers more than one million member accounts, and partners with insurance companies across the life and bulk annuities sector. They are known for combining industry expertise with innovative technology solutions, offering a collaborative environment and strong focus on professional development. About the Role We are looking for a talented Web Developer (CMS Specialist) to join a growing IT Development and Delivery team. In this role, you will take ownership of developing and maintaining client-facing self-service websites, ensuring they are visually engaging, high-performing, and user-friendly. You will act as the subject matter expert for CMS platforms, working closely with product owners, designers, and stakeholders to deliver seamless digital experiences. This is an excellent opportunity to work in a collaborative environment where innovation and continuous improvement are encouraged. Key Responsibilities Manage, maintain, and enhance client websites built on CMS platforms (particularly Umbraco) Troubleshoot and resolve technical issues efficiently Implement new features and improve existing functionality Collaborate with digital teams and external design agencies Liaise with clients to understand requirements and provide updates Ensure websites are accessible, responsive, and optimised across devices Develop and maintain unit tests for software components Support automated testing processes and frameworks Manage CMS upgrades and ensure systems remain up to date Follow release processes, including producing release notes Monitor development progress and resolve production issues Stay up to date with industry trends and best practices Skills & Experience Strong experience with CMS platforms, particularly Umbraco Solid understanding of Front End development, with some Back End knowledge Experience with JavaScript, C#, and .NET technologies Familiarity with ASP.NET Core MVC, Web API, and CMS-based solutions Strong troubleshooting and debugging skills Good eye for design and experience working with design teams Experience delivering responsive and accessible web solutions Familiarity with tools such as Azure DevOps or JIRA/Confluence Excellent communication skills, both technical and non-technical Ability to manage multiple projects and work in a fast-paced environment Experience within financial services or pension platforms is a plus, but not essential. What's on Offer Competitive salary (£35,000 - £50,000) Bonus or profit share scheme 25 days holiday Pension scheme Flexible benefits package (health, wellbeing, lifestyle, and protection) Life assurance Retail discounts and rewards platform Interest-free season ticket loan Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Stora is a self storage software platform at the forefront of a technology led revolution in the industry. We empower self storage operators to seamlessly manage their businesses, automate processes, and drive revenue growth. In just over 4 years, we've helped hundreds of operators around the world process tens of millions in automated payments. Known as innovators in our space, we're a fast growing team focused on making self storage better for everyone. To support that growth, we're hiring a Customer Success Manager focused on EU markets. You'll help onboard and support operators across your markets, acting as a trusted guide to help them succeed with Stora. Why this role matters We're expanding across Europe, and success in new markets depends on great customer experiences. You'll play a key role in onboarding and supporting operators outside the UK, helping them get set up, stay on track, and grow with us. What you'll do Onboard new customers across EU markets, guiding them through setup and training Support customers via email, chat, video and in person-especially where language or local context matters Build long term relationships by proactively engaging with your assigned accounts Monitor account health, usage, and risks Help operators get more value from Stora, surfacing opportunities and promoting key features Use tools like HubSpot, Notion, and Stripe to track progress and inform decisions Partner with Product, Sales, and Support to improve customer experience and drive roadmap priorities What we're looking for We're looking for someone who combines strong relationship building skills with the structure, judgement, and commercial awareness needed to manage customer onboarding and success in a fast growing SaaS business. This role is best suited to someone who is confident working with customers, comfortable with software, and able to build trust across different markets, languages, and ways of working. You'll likely be a strong fit if you have: Fluent English, and it is essential that you have professional fluency in at least two of the following languages: French, Spanish, or German Experience in Customer Success, Account Management, Onboarding, Implementation, Support, or a similar customer facing SaaS role Strong communication skills, with the ability to explain software clearly and confidently to a range of customers A structured, organised approach and the ability to manage multiple customers, priorities, and follow ups at once Good commercial instinct, with the ability to spot risks, identify opportunities, and help customers get real value from the platform Confidence working cross functionally with teams such as Product, Sales, and Support Comfort using systems and tools to stay organised, track progress, and make sound decisions We'd be especially interested in candidates who have experience with: B2B SaaS or technology businesses Customer onboarding, account management, or long term relationship ownership Working with European or multi market customers Delivering customer conversations across multiple channels, including email, video, and phone Supporting customers in a consultative way, not just reactively answering tickets This role may not be the right fit if you are looking for: A purely reactive support role with little ownership A role with very close day to day direction on every task An entry level position without prior customer facing experience in a professional environment Location & working arrangement We're open to candidates based in: Belfast on a hybrid basis Remote within the UK Spain, France, or Germany For candidates based outside Belfast, this will be a remote role with occasional travel for team meetups, collaboration sessions, or customer related activity where required. Candidates should be able to work with good overlap across our core business hours and must have the right to work in their location. We are not currently intending to offer visa sponsorship for this role. What we offer Competitive salary Share options 35 days holiday Private health insurance (for you + family) Company Pension plan Remote with optional office access Apple hardware Equal Opportunities at Stora Stora is proud to be an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with dignity and respect, and where individual differences are valued. We welcome applications from all suitably qualified candidates regardless of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religious belief or political opinion, or sexual orientation. All recruitment and employment decisions are made on the basis of merit, competence, and business need. We actively promote equality of opportunity and fair participation in line with our responsibilities under Northern Ireland equality legislation. If you require any reasonable adjustments during the recruitment process, please let us know.
Apr 24, 2026
Full time
Stora is a self storage software platform at the forefront of a technology led revolution in the industry. We empower self storage operators to seamlessly manage their businesses, automate processes, and drive revenue growth. In just over 4 years, we've helped hundreds of operators around the world process tens of millions in automated payments. Known as innovators in our space, we're a fast growing team focused on making self storage better for everyone. To support that growth, we're hiring a Customer Success Manager focused on EU markets. You'll help onboard and support operators across your markets, acting as a trusted guide to help them succeed with Stora. Why this role matters We're expanding across Europe, and success in new markets depends on great customer experiences. You'll play a key role in onboarding and supporting operators outside the UK, helping them get set up, stay on track, and grow with us. What you'll do Onboard new customers across EU markets, guiding them through setup and training Support customers via email, chat, video and in person-especially where language or local context matters Build long term relationships by proactively engaging with your assigned accounts Monitor account health, usage, and risks Help operators get more value from Stora, surfacing opportunities and promoting key features Use tools like HubSpot, Notion, and Stripe to track progress and inform decisions Partner with Product, Sales, and Support to improve customer experience and drive roadmap priorities What we're looking for We're looking for someone who combines strong relationship building skills with the structure, judgement, and commercial awareness needed to manage customer onboarding and success in a fast growing SaaS business. This role is best suited to someone who is confident working with customers, comfortable with software, and able to build trust across different markets, languages, and ways of working. You'll likely be a strong fit if you have: Fluent English, and it is essential that you have professional fluency in at least two of the following languages: French, Spanish, or German Experience in Customer Success, Account Management, Onboarding, Implementation, Support, or a similar customer facing SaaS role Strong communication skills, with the ability to explain software clearly and confidently to a range of customers A structured, organised approach and the ability to manage multiple customers, priorities, and follow ups at once Good commercial instinct, with the ability to spot risks, identify opportunities, and help customers get real value from the platform Confidence working cross functionally with teams such as Product, Sales, and Support Comfort using systems and tools to stay organised, track progress, and make sound decisions We'd be especially interested in candidates who have experience with: B2B SaaS or technology businesses Customer onboarding, account management, or long term relationship ownership Working with European or multi market customers Delivering customer conversations across multiple channels, including email, video, and phone Supporting customers in a consultative way, not just reactively answering tickets This role may not be the right fit if you are looking for: A purely reactive support role with little ownership A role with very close day to day direction on every task An entry level position without prior customer facing experience in a professional environment Location & working arrangement We're open to candidates based in: Belfast on a hybrid basis Remote within the UK Spain, France, or Germany For candidates based outside Belfast, this will be a remote role with occasional travel for team meetups, collaboration sessions, or customer related activity where required. Candidates should be able to work with good overlap across our core business hours and must have the right to work in their location. We are not currently intending to offer visa sponsorship for this role. What we offer Competitive salary Share options 35 days holiday Private health insurance (for you + family) Company Pension plan Remote with optional office access Apple hardware Equal Opportunities at Stora Stora is proud to be an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with dignity and respect, and where individual differences are valued. We welcome applications from all suitably qualified candidates regardless of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religious belief or political opinion, or sexual orientation. All recruitment and employment decisions are made on the basis of merit, competence, and business need. We actively promote equality of opportunity and fair participation in line with our responsibilities under Northern Ireland equality legislation. If you require any reasonable adjustments during the recruitment process, please let us know.
Principal Engineer/Hands-on Technical Lead Permanent | £80,000 - £100,000 | South East (Hybrid) SC clearance required or eligible We are seeking a Principal Engineer to take ownership of technical delivery for Defence programmes. The role focuses on building AI-enabled capabilities in secure, air-gapped environments, combining hands-on software engineering with technical leadership to deliver high-assurance solutions. You'll be working on some of the most exciting projects within Defence AI and LLM generation and deployment, delivering and integrating core products and working with the customers to build best in class systems for mission decisions. Key Responsibilities Lead day-to-day technical delivery on Defence programmes Make architecture and design decisions for deployments into classified environments Write production code, conduct code reviews, and set engineering standards Translate programme requirements into technical plans, sprints, and deliverables Work closely with Defence stakeholders, delivery managers, and end users on site Manage technical risk, dependencies, and integration points across programme workstreams Mentor and develop engineers within the team Contribute to technical proposals, bids, and architecture documentation Support release management and deployment in air-gapped environments Skills & Experience Significant experience as a senior or lead engineer delivering complex software in secure or regulated environments Strong ability to articulate architecture and integration concerns clearly Proficiency in Python and/or TypeScript (core stack) Familiarity with AI/ML integration patterns (model serving, RAG pipelines, vector databases) Understanding of secure development practices Experience working in fast-paced, scaling organisations UK-based with willingness to travel to sites as required Hold or eligible for DV clearance This is a high-impact role delivering nationally significant defence programmes with flexible hybrid working in the South East.
Apr 24, 2026
Full time
Principal Engineer/Hands-on Technical Lead Permanent | £80,000 - £100,000 | South East (Hybrid) SC clearance required or eligible We are seeking a Principal Engineer to take ownership of technical delivery for Defence programmes. The role focuses on building AI-enabled capabilities in secure, air-gapped environments, combining hands-on software engineering with technical leadership to deliver high-assurance solutions. You'll be working on some of the most exciting projects within Defence AI and LLM generation and deployment, delivering and integrating core products and working with the customers to build best in class systems for mission decisions. Key Responsibilities Lead day-to-day technical delivery on Defence programmes Make architecture and design decisions for deployments into classified environments Write production code, conduct code reviews, and set engineering standards Translate programme requirements into technical plans, sprints, and deliverables Work closely with Defence stakeholders, delivery managers, and end users on site Manage technical risk, dependencies, and integration points across programme workstreams Mentor and develop engineers within the team Contribute to technical proposals, bids, and architecture documentation Support release management and deployment in air-gapped environments Skills & Experience Significant experience as a senior or lead engineer delivering complex software in secure or regulated environments Strong ability to articulate architecture and integration concerns clearly Proficiency in Python and/or TypeScript (core stack) Familiarity with AI/ML integration patterns (model serving, RAG pipelines, vector databases) Understanding of secure development practices Experience working in fast-paced, scaling organisations UK-based with willingness to travel to sites as required Hold or eligible for DV clearance This is a high-impact role delivering nationally significant defence programmes with flexible hybrid working in the South East.
Digital IT Trainer Location: Central London - Hybrid with occasional travel Salary: £32,000 - £35,000 Contract: Full-time, Permanent An established organisation is looking for an experienced Digital IT Trainer to take ownership of internal software training and digital capability development across the business. This role will lead the design and delivery of practical, engaging learning solutions that improve productivity, strengthen data handling standards, and support the rollout of new technologies. You will play a key role in increasing digital confidence across teams and embedding consistent ways of working. What You'll Be Doing Assess digital capability across departments and identify priority development areas Design and build engaging learning materials (interactive guides, videos, E-learning modules, workshops and reference content) Deliver training through a mix of classroom sessions, virtual workshops and one-to-one coaching Lead software adoption initiatives during system upgrades and new platform rollouts Support users with practical "how-to" guidance and post-training follow-up Track and report on training effectiveness, engagement and measurable impact Maintain training records and ensure documentation remains up to date Contribute to wider digital improvement initiatives across the organisation Areas of Focus Microsoft 365 suite (Word, Excel, Outlook, PowerPoint, Teams, SharePoint) CRM platforms and structured data management Information security awareness and data protection best practice Collaboration tools and document management optimisation New starter onboarding for digital systems What We're Looking For Proven experience delivering end-user IT/software training Strong working knowledge of Microsoft 365 tools Experience analysing learning needs and designing structured programmes Ability to simplify technical concepts for non-technical audiences Confidence delivering sessions to mixed groups and senior stakeholders Experience measuring training outcomes and driving continuous improvement Personal Approach Approachable, patient and engaging facilitator Organised and able to manage multiple training priorities Proactive and solutions-focused Comfortable working across IT, HR and operational teams Committed to ongoing professional development Why This Role? This position offers the opportunity to shape digital learning within a forward-looking organisation investing in modern workplace technology. You'll have autonomy to build structured training frameworks while directly influencing productivity, adoption and digital maturity.
Apr 24, 2026
Full time
Digital IT Trainer Location: Central London - Hybrid with occasional travel Salary: £32,000 - £35,000 Contract: Full-time, Permanent An established organisation is looking for an experienced Digital IT Trainer to take ownership of internal software training and digital capability development across the business. This role will lead the design and delivery of practical, engaging learning solutions that improve productivity, strengthen data handling standards, and support the rollout of new technologies. You will play a key role in increasing digital confidence across teams and embedding consistent ways of working. What You'll Be Doing Assess digital capability across departments and identify priority development areas Design and build engaging learning materials (interactive guides, videos, E-learning modules, workshops and reference content) Deliver training through a mix of classroom sessions, virtual workshops and one-to-one coaching Lead software adoption initiatives during system upgrades and new platform rollouts Support users with practical "how-to" guidance and post-training follow-up Track and report on training effectiveness, engagement and measurable impact Maintain training records and ensure documentation remains up to date Contribute to wider digital improvement initiatives across the organisation Areas of Focus Microsoft 365 suite (Word, Excel, Outlook, PowerPoint, Teams, SharePoint) CRM platforms and structured data management Information security awareness and data protection best practice Collaboration tools and document management optimisation New starter onboarding for digital systems What We're Looking For Proven experience delivering end-user IT/software training Strong working knowledge of Microsoft 365 tools Experience analysing learning needs and designing structured programmes Ability to simplify technical concepts for non-technical audiences Confidence delivering sessions to mixed groups and senior stakeholders Experience measuring training outcomes and driving continuous improvement Personal Approach Approachable, patient and engaging facilitator Organised and able to manage multiple training priorities Proactive and solutions-focused Comfortable working across IT, HR and operational teams Committed to ongoing professional development Why This Role? This position offers the opportunity to shape digital learning within a forward-looking organisation investing in modern workplace technology. You'll have autonomy to build structured training frameworks while directly influencing productivity, adoption and digital maturity.
Software Engineer Hybrid - 2 days per week onsite in either Romsey/Gloucester/Woking Up to £60,000 per annum + benefits SC clearance We are looking for a talented Software Engineer to join a cutting-edge team developing software for RF communication and sensor-based products. You'll play a key role in the design, implementation, and testing of product software, working closely within an agile team alongside the Product Owner and System Design Authority. This is a flexible role where you can focus on either modern UI development or Embedded software, depending on your expertise. Key Responsibilities Design, develop, and test software components Collaborate within an agile team to deliver high-quality solutions Contribute to the evolution of existing products and future technologies Support technical decision-making in a complex engineering environment Essential Skills & Experience Degree in Engineering, Computer Science, or related field Experience across the full software development life cycle Knowledge of sensor and communication systems Strong skills in languages such as C++, C#, or Python Familiarity with modern software architecture, agile methods, and tools (eg Git, VS Code) Experience with scientific/DSP applications and algorithm implementation Desirable Skills Modern UI development or Embedded systems experience Linux, Kernel drivers, or cross-compilation DevOps tools (CI/CD, Docker) Team leadership or line management experience If this Software Engineer role is of interest, apply now!
Apr 24, 2026
Full time
Software Engineer Hybrid - 2 days per week onsite in either Romsey/Gloucester/Woking Up to £60,000 per annum + benefits SC clearance We are looking for a talented Software Engineer to join a cutting-edge team developing software for RF communication and sensor-based products. You'll play a key role in the design, implementation, and testing of product software, working closely within an agile team alongside the Product Owner and System Design Authority. This is a flexible role where you can focus on either modern UI development or Embedded software, depending on your expertise. Key Responsibilities Design, develop, and test software components Collaborate within an agile team to deliver high-quality solutions Contribute to the evolution of existing products and future technologies Support technical decision-making in a complex engineering environment Essential Skills & Experience Degree in Engineering, Computer Science, or related field Experience across the full software development life cycle Knowledge of sensor and communication systems Strong skills in languages such as C++, C#, or Python Familiarity with modern software architecture, agile methods, and tools (eg Git, VS Code) Experience with scientific/DSP applications and algorithm implementation Desirable Skills Modern UI development or Embedded systems experience Linux, Kernel drivers, or cross-compilation DevOps tools (CI/CD, Docker) Team leadership or line management experience If this Software Engineer role is of interest, apply now!
The Portfolio Group are proudly partnered with a global consultancy, and we are looking for a Sales Support Health and Safety Advisor to support their business goals. My client is a leading HR and H&S Saas software business, the only software powered by HR, health & safety, and legal experts. Offering businesses everything they need to simply manage employee details and access to online tools and support. They are on a mission to transform people management for businesses. Since 2015, they have been making life easier for employers with their range of innovative software, providing HR, H&S, and business support to over 95,000 businesses globally. Job Overview To provide health and safety advice and support to Business Development Managers (BDM) and new and prospective clients of Bright throughout different sectors, with the aim of showcasing our services so that prospects will sign up. The role requires you to work in a team providing legally compliant/commercial advice to BDMs before, during and following appointments in order to aid converting the deal. Advice is also to be provided to prospective clients and new clients by telephone and email in all aspects of H&S in order to support the business needs of the individual clients whilst highlighting any options that are non-compliant and this risk this presents. Key Responsibilities To ensure that personal knowledge of H&S and best practice is continually updated. To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully. To proactively review BDM diaries, complete TLA's and provide guidance and support in a succinct and commercially driven manner. To build relationships with BDMs in order to increase trust and use of the service. To critique prospective clients' documents to provide a report for BDMs to use as a sales tool. To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with supporting information/documentation to assist them in the advice provided where applicable. To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. To record contacts with BDMs to aid reporting to Management. To follow internal protocols for managing and escalating cases where applicable. To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added. To attend the company sales and advice conference and any training when required. To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly. To present internal training/buzz sessions and external webinars. To help to develop the New Business Support Team. To carry out other tasks that are deemed necessary by the Management Team. What you bring to the team Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks 51501SK INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.
Apr 24, 2026
Full time
The Portfolio Group are proudly partnered with a global consultancy, and we are looking for a Sales Support Health and Safety Advisor to support their business goals. My client is a leading HR and H&S Saas software business, the only software powered by HR, health & safety, and legal experts. Offering businesses everything they need to simply manage employee details and access to online tools and support. They are on a mission to transform people management for businesses. Since 2015, they have been making life easier for employers with their range of innovative software, providing HR, H&S, and business support to over 95,000 businesses globally. Job Overview To provide health and safety advice and support to Business Development Managers (BDM) and new and prospective clients of Bright throughout different sectors, with the aim of showcasing our services so that prospects will sign up. The role requires you to work in a team providing legally compliant/commercial advice to BDMs before, during and following appointments in order to aid converting the deal. Advice is also to be provided to prospective clients and new clients by telephone and email in all aspects of H&S in order to support the business needs of the individual clients whilst highlighting any options that are non-compliant and this risk this presents. Key Responsibilities To ensure that personal knowledge of H&S and best practice is continually updated. To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully. To proactively review BDM diaries, complete TLA's and provide guidance and support in a succinct and commercially driven manner. To build relationships with BDMs in order to increase trust and use of the service. To critique prospective clients' documents to provide a report for BDMs to use as a sales tool. To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with supporting information/documentation to assist them in the advice provided where applicable. To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. To record contacts with BDMs to aid reporting to Management. To follow internal protocols for managing and escalating cases where applicable. To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added. To attend the company sales and advice conference and any training when required. To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly. To present internal training/buzz sessions and external webinars. To help to develop the New Business Support Team. To carry out other tasks that are deemed necessary by the Management Team. What you bring to the team Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks 51501SK INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.
We are looking for a Senior Back-End Developer to join our growing team at Aisthesis Medical. This is a unique opportunity to play a key role in shaping the backend systems of a fast-moving MedTech startup working at the intersection of AI and clinical decision support. You will lead the development of scalable, secure, and high-performance backend infrastructure that supports real-time healthcare data processing and predictive analytics. Responsibilities Architect and implement robust, scalable, and secure backend services and APIs; Ensure system performance, reliability, and fault-tolerance; Integrate external APIs and ensure interoperability with Electronic Health Record (EHR) systems; Contribute to deployment and monitoring of production systems using modern DevOps practices; Design, implement, and deploy software components in a microservice architecture that perform biomedical information processing; Work closely with product, UX, and clinical teams, analyze customer requirements, and rapidly implement prototypes introducing new functionality; Maintain a high standard of code quality through testing, documentation, and peer reviews; Collaborate in an agile environment, striking the right balance between rapid iteration with long-term maintainability and well-tested code. Minimum Qualifications We are looking for professionals with the following skills and experience: BSc/MSc in Computer Science, Electrical and Computer Engineering or similar; Strong proficiency in Python with production-grade back-end frameworks such as Django or FastAPI; Solid understanding of RESTful API design and microservices architecture; Experience on production and DevOps fundamentals Experience with Docker, CI/CD pipelines; Experience on Infrastructure as Code (IaC) using CloudFormation (or Terraform); Experience running production workloads on AWS (or Azure, GCP); Familiarity with PostgreSQL or other relational databases; Ability to understand business and product requirements and translate them into technical requirements; Strong ownership mindset and ability to work in a fast-paced startup environment; Comfortable working in a hybrid setup with in-person collaboration when needed; Fluent in English with excellent communication, collaboration, and problem-solving skills. Nice-to-Haves If you have the following, it's a strong plus: Experience working with healthcare data (FHIR, HL7) or clinical systems; Experience working under European Medical Device Regulations (ISO13485, IEC62304, ISO14971, etc.) Familiarity with event-driven architectures and message queues (e.g., Kafka, RabbitMQ); Understanding of data privacy, security, and compliance standards (GDPR, HIPAA); Exposure to machine learning pipelines or MLOps; Familiarity with UI/UX best practices; Passion for writing clean, maintainable, and scalable code; Mentality of commit early and often, metrics before models, and shipping high quality production code; A love of learning and enjoyment of trying new things; Startup experience or interest in working in a high-growth environment. Team Culture We treat each other with respect, humility, and openness; We value curiosity, experimentation, and fast learning; We embrace flexibility and focus on solving real-world problems that matter; We believe in diversity-of background, perspective, and skill set; We value open dialogue and brainstorming across multidisciplinary teams; We prioritize deep work, async collaboration, and only meet when it matters; Work from anywhere in the world (within 3h of GMT), as long as the WiFi's solid. What We Offer Competitive salary tailored to your experience and skills; Remote-first work scheme with in-person collaboration when needed; A mission-driven, close-knit team working on meaningful problems; Opportunities for personal growth through conferences, events, and mentorship.
Apr 24, 2026
Full time
We are looking for a Senior Back-End Developer to join our growing team at Aisthesis Medical. This is a unique opportunity to play a key role in shaping the backend systems of a fast-moving MedTech startup working at the intersection of AI and clinical decision support. You will lead the development of scalable, secure, and high-performance backend infrastructure that supports real-time healthcare data processing and predictive analytics. Responsibilities Architect and implement robust, scalable, and secure backend services and APIs; Ensure system performance, reliability, and fault-tolerance; Integrate external APIs and ensure interoperability with Electronic Health Record (EHR) systems; Contribute to deployment and monitoring of production systems using modern DevOps practices; Design, implement, and deploy software components in a microservice architecture that perform biomedical information processing; Work closely with product, UX, and clinical teams, analyze customer requirements, and rapidly implement prototypes introducing new functionality; Maintain a high standard of code quality through testing, documentation, and peer reviews; Collaborate in an agile environment, striking the right balance between rapid iteration with long-term maintainability and well-tested code. Minimum Qualifications We are looking for professionals with the following skills and experience: BSc/MSc in Computer Science, Electrical and Computer Engineering or similar; Strong proficiency in Python with production-grade back-end frameworks such as Django or FastAPI; Solid understanding of RESTful API design and microservices architecture; Experience on production and DevOps fundamentals Experience with Docker, CI/CD pipelines; Experience on Infrastructure as Code (IaC) using CloudFormation (or Terraform); Experience running production workloads on AWS (or Azure, GCP); Familiarity with PostgreSQL or other relational databases; Ability to understand business and product requirements and translate them into technical requirements; Strong ownership mindset and ability to work in a fast-paced startup environment; Comfortable working in a hybrid setup with in-person collaboration when needed; Fluent in English with excellent communication, collaboration, and problem-solving skills. Nice-to-Haves If you have the following, it's a strong plus: Experience working with healthcare data (FHIR, HL7) or clinical systems; Experience working under European Medical Device Regulations (ISO13485, IEC62304, ISO14971, etc.) Familiarity with event-driven architectures and message queues (e.g., Kafka, RabbitMQ); Understanding of data privacy, security, and compliance standards (GDPR, HIPAA); Exposure to machine learning pipelines or MLOps; Familiarity with UI/UX best practices; Passion for writing clean, maintainable, and scalable code; Mentality of commit early and often, metrics before models, and shipping high quality production code; A love of learning and enjoyment of trying new things; Startup experience or interest in working in a high-growth environment. Team Culture We treat each other with respect, humility, and openness; We value curiosity, experimentation, and fast learning; We embrace flexibility and focus on solving real-world problems that matter; We believe in diversity-of background, perspective, and skill set; We value open dialogue and brainstorming across multidisciplinary teams; We prioritize deep work, async collaboration, and only meet when it matters; Work from anywhere in the world (within 3h of GMT), as long as the WiFi's solid. What We Offer Competitive salary tailored to your experience and skills; Remote-first work scheme with in-person collaboration when needed; A mission-driven, close-knit team working on meaningful problems; Opportunities for personal growth through conferences, events, and mentorship.
Lead SharePoint Developer £75,500 + excellent benefits & bonus, career opportunities - Worthing, Sussex - 1 or 2 days in the office - loads of developmental opportunities within this role My client a leading utilities (CNI/Critical National Infrastructure organisation), seek an experienced Lead SharePoint Developer to lead the evolution of their digital workplace for over 3,000 colleagues. As the Lead SharePoint Development, you will shape the future of collaboration, content governance, and user experience across SharePoint Online and Microsoft 365. You will head up a small, skilled SharePoint development team within our Content and Collaboration function, driving modern, secure, user-centred solutions that transform how the business works, shares, and communicates. Core elements for this Lead SharePoint Developer: All about being a strong communicator - lots of technical and non-tech Stakeholder engagement - customer facing. Technically very strong. Ability to make decisions. Someone that can come up with solutions. Run Project and Sprints Create a centre of excellence. A self-starter. Responsibilities for the Lead SharePoint Developer: You'll be the strategic and technical lead for all SharePoint development, ensuring we deliver solutions that are scalable, secure, and brilliantly designed. Typical responsibilities include: Leading the design, build and deployment of SharePoint Online sites, structures, and digital experiences. Managing and mentoring a team of SharePoint developers, driving quality and continuous improvement. Working with business stakeholders to translate requirements into technical solutions that deliver real value. Overseeing workflow, form, and automation development using Power Platform (Power Apps, Power Automate). Driving ECM best practice, from metadata standards to content life cycle and user adoption. Providing technical leadership across ECM architecture, integrations, performance improvements, and migrations. Ensuring governance, compliance, and security standards are applied consistently across the M365 environment Additional role requirements for the Lead SharePoint Developer: This role incorporates Agile delivery, DevSecOps practices, and ownership of CI/CD pipelines within Azure DevOps. Expected to lead our Content & Collaboration Centre of Excellence, supporting and coaching citizen developers. Occasional out-of-hours work may be required to support high-impact changes or platform updates. What you'll bring to the for the Lead SharePoint Developer: Essential: Proven expertise in SharePoint Online and M365 development, including SPFx, PowerShell, PnP, and the Power Platform. Strong understanding of the software development life cycle, including Agile, Scrum, and DevSecOps. Experience leading technical teams and delivering enterprise-level digital collaboration solutions. Programming skills across .NET (C#, ASP.NET Core), JavaScript/TypeScript, and frameworks such as React. Experience working with Azure DevOps and cloud-based architectures. Excellent communication skills with the ability to influence stakeholders at all levels. Desirable: Scrum Master or Product Owner certification. Experience in UX, design thinking, or user research within digital product development. Lead SharePoint Developer £75,500 + excellent benefits & bonus, career opportunities - Worthing, Sussex - 1 or 2 days in the office - loads of developmental opportunities within this role
Apr 24, 2026
Full time
Lead SharePoint Developer £75,500 + excellent benefits & bonus, career opportunities - Worthing, Sussex - 1 or 2 days in the office - loads of developmental opportunities within this role My client a leading utilities (CNI/Critical National Infrastructure organisation), seek an experienced Lead SharePoint Developer to lead the evolution of their digital workplace for over 3,000 colleagues. As the Lead SharePoint Development, you will shape the future of collaboration, content governance, and user experience across SharePoint Online and Microsoft 365. You will head up a small, skilled SharePoint development team within our Content and Collaboration function, driving modern, secure, user-centred solutions that transform how the business works, shares, and communicates. Core elements for this Lead SharePoint Developer: All about being a strong communicator - lots of technical and non-tech Stakeholder engagement - customer facing. Technically very strong. Ability to make decisions. Someone that can come up with solutions. Run Project and Sprints Create a centre of excellence. A self-starter. Responsibilities for the Lead SharePoint Developer: You'll be the strategic and technical lead for all SharePoint development, ensuring we deliver solutions that are scalable, secure, and brilliantly designed. Typical responsibilities include: Leading the design, build and deployment of SharePoint Online sites, structures, and digital experiences. Managing and mentoring a team of SharePoint developers, driving quality and continuous improvement. Working with business stakeholders to translate requirements into technical solutions that deliver real value. Overseeing workflow, form, and automation development using Power Platform (Power Apps, Power Automate). Driving ECM best practice, from metadata standards to content life cycle and user adoption. Providing technical leadership across ECM architecture, integrations, performance improvements, and migrations. Ensuring governance, compliance, and security standards are applied consistently across the M365 environment Additional role requirements for the Lead SharePoint Developer: This role incorporates Agile delivery, DevSecOps practices, and ownership of CI/CD pipelines within Azure DevOps. Expected to lead our Content & Collaboration Centre of Excellence, supporting and coaching citizen developers. Occasional out-of-hours work may be required to support high-impact changes or platform updates. What you'll bring to the for the Lead SharePoint Developer: Essential: Proven expertise in SharePoint Online and M365 development, including SPFx, PowerShell, PnP, and the Power Platform. Strong understanding of the software development life cycle, including Agile, Scrum, and DevSecOps. Experience leading technical teams and delivering enterprise-level digital collaboration solutions. Programming skills across .NET (C#, ASP.NET Core), JavaScript/TypeScript, and frameworks such as React. Experience working with Azure DevOps and cloud-based architectures. Excellent communication skills with the ability to influence stakeholders at all levels. Desirable: Scrum Master or Product Owner certification. Experience in UX, design thinking, or user research within digital product development. Lead SharePoint Developer £75,500 + excellent benefits & bonus, career opportunities - Worthing, Sussex - 1 or 2 days in the office - loads of developmental opportunities within this role
Role: Senior Quantitative Developer (Insurance Analytics) Location: London Salary: Up to £160,000 Reporting to: Head of Analytical Software Development Overview We are partnering with a highly innovative, globally operating insurance business to hire a Senior Quantitative Developer into their Analytics Product Engineering team. This team builds and evolves a bespoke analytical platform that underpins complex modelling, simulation, and portfolio management capabilities. The environment is highly technical, combining advanced mathematics, high-performance computing, and modern software engineering . This is not a typical Back End role. It is best suited to someone from a quantitative development background within financial services or scientific domains , who enjoys solving deeply complex problems and working on systems with many interdependent components. The Role You will play a key role in the evolution of a sophisticated analytics engine , responsible for simulation, modelling, and large-scale data processing. The position requires someone who can operate at the intersection of: Mathematics Software engineering Computational performance You will work closely with engineers, actuaries, and senior stakeholders to deliver robust, scalable solutions, while also contributing to the long-term technical direction of the platform. For senior candidates, there is a strong expectation to identify, manage, and reduce technical debt , improving system performance and maintainability over time. Key Responsibilities Design, build, and optimise components of a complex analytics and simulation platform Work on systems with multiple moving parts , ensuring performance, scalability, and reliability Translate mathematical and modelling requirements into efficient production-grade code Contribute to simulation and modelling frameworks , including performance optimisation Collaborate across engineering and actuarial teams to deliver high-impact solutions Improve and evolve Legacy systems, balancing short-term delivery with long-term architecture Promote engineering best practices, including testing, documentation, and code quality Contribute to technical decision-making, including managing and reducing technical debt Skills & Experience Strong academic background in Mathematics, Physics, Engineering, Computer Science , or similar highly quantitative field Experience as a Quantitative Developer , or in a similar mathematically intensive engineering role Proven experience working on complex systems (eg simulations, modelling platforms, pricing engines, risk systems) Strong programming skills in languages such as Python, C++, C#, or similar Experience with high-performance or parallel computing environments Solid understanding of: Numerical methods Linear algebra Probability & statistics Algorithm design Experience working in collaborative engineering teams (ideally mid-sized environments) Understanding of software design, architecture, and technical trade-offs For senior candidates: ability to recognise and address technical debt Nice to Have Exposure to financial services (quant, pricing, risk) or insurance domains Experience working on simulation-heavy or scientific computing problems Familiarity with large datasets and distributed systems Exposure to Julia , or willingness to learn (this is a core technology in the team) Why Apply? Work on genuinely complex, intellectually challenging problems Join a team that blends deep quantitative thinking with strong engineering Opportunity to work with modern tools and high-performance systems Be part of a business where the analytics platform is core to commercial success High-impact role with strong ownership and technical influence
Apr 24, 2026
Full time
Role: Senior Quantitative Developer (Insurance Analytics) Location: London Salary: Up to £160,000 Reporting to: Head of Analytical Software Development Overview We are partnering with a highly innovative, globally operating insurance business to hire a Senior Quantitative Developer into their Analytics Product Engineering team. This team builds and evolves a bespoke analytical platform that underpins complex modelling, simulation, and portfolio management capabilities. The environment is highly technical, combining advanced mathematics, high-performance computing, and modern software engineering . This is not a typical Back End role. It is best suited to someone from a quantitative development background within financial services or scientific domains , who enjoys solving deeply complex problems and working on systems with many interdependent components. The Role You will play a key role in the evolution of a sophisticated analytics engine , responsible for simulation, modelling, and large-scale data processing. The position requires someone who can operate at the intersection of: Mathematics Software engineering Computational performance You will work closely with engineers, actuaries, and senior stakeholders to deliver robust, scalable solutions, while also contributing to the long-term technical direction of the platform. For senior candidates, there is a strong expectation to identify, manage, and reduce technical debt , improving system performance and maintainability over time. Key Responsibilities Design, build, and optimise components of a complex analytics and simulation platform Work on systems with multiple moving parts , ensuring performance, scalability, and reliability Translate mathematical and modelling requirements into efficient production-grade code Contribute to simulation and modelling frameworks , including performance optimisation Collaborate across engineering and actuarial teams to deliver high-impact solutions Improve and evolve Legacy systems, balancing short-term delivery with long-term architecture Promote engineering best practices, including testing, documentation, and code quality Contribute to technical decision-making, including managing and reducing technical debt Skills & Experience Strong academic background in Mathematics, Physics, Engineering, Computer Science , or similar highly quantitative field Experience as a Quantitative Developer , or in a similar mathematically intensive engineering role Proven experience working on complex systems (eg simulations, modelling platforms, pricing engines, risk systems) Strong programming skills in languages such as Python, C++, C#, or similar Experience with high-performance or parallel computing environments Solid understanding of: Numerical methods Linear algebra Probability & statistics Algorithm design Experience working in collaborative engineering teams (ideally mid-sized environments) Understanding of software design, architecture, and technical trade-offs For senior candidates: ability to recognise and address technical debt Nice to Have Exposure to financial services (quant, pricing, risk) or insurance domains Experience working on simulation-heavy or scientific computing problems Familiarity with large datasets and distributed systems Exposure to Julia , or willingness to learn (this is a core technology in the team) Why Apply? Work on genuinely complex, intellectually challenging problems Join a team that blends deep quantitative thinking with strong engineering Opportunity to work with modern tools and high-performance systems Be part of a business where the analytics platform is core to commercial success High-impact role with strong ownership and technical influence
We are looking for a Site Reliability Engineer (SRE) to join an established and growing SRE team supporting Kubernetes-based platforms running across Azure and AWS This role focuses on maintaining reliable, scalable, and observable systems, working closely with engineering teams to ensure services run smoothly in production. You will contribute to the operation of managed Kubernetes platforms (AKS/EKS), supporting best practices in monitoring, automation, and incident response, while continuing to develop your expertise in cloud-native technologies. About Synalogik Synalogik develops technology that enables organisations to work effectively with complex and disparate data sources. Through automated workflows, our platform collects, processes, and analyses data from a wide range of trusted datasets, allowing users to handle large volumes of information quickly and reliably. Our flagship product, Scout , helps people make better decisions by bringing together useful information from different sources, supported by systems that are built to be reliable and able to scale. Scout has become the compliance and investigation platform to a third of the UK gambling market, UK Government Agencies, Insurance, legal and banking companies. Despite our long client list, this is just the beginning for Synalogik. There are a raft of new innovations in the works, and the chance to be part of a rapidly expanding team, work with our data science and industry experts, ensure that your ideas get supported, and then get the satisfaction of seeing them in products used in Tier 1 businesses. Key Responsibilities Site Reliability Engineering Participate in incident response, troubleshooting, and post-incident reviews Help reduce operational toil through automation and process improvements Contribute to improving system availability, performance, and scalability Maintain and improve runbooks and operational documentation Participate in 24/7 On-Call Rota Support the deployment and operation of AKS and EKS clusters Assist with cluster upgrades, scaling, and maintenance Work with autoscaling tools (Cluster Autoscaler, KEDA, Karpenter) Help improve workload reliability and performance Support networking, identity, compute, and storage services Assist with maintaining secure and scalable environments Observability & Monitoring Work with Prometheus, Grafana, OpenTelemetry, Azure Monitor, and CloudWatch Build dashboards, alerts, and logging/tracing pipelines Support monitoring aligned to SLIs/SLOs Security & Compliance Implement RBAC/IAM, secrets management, and network security controls Support compliance and security requirements CI/CD & Automation Contribute to GitOps workflows (ArgoCD / Flux) Assist in automating deployments and operations Work closely with software engineers and product owners Contribute to team discussions, reviews, and planning Hands on Kubernetes experience (AKS, EKS, or similar) Understanding of cluster architecture, networking, and scaling Cloud Experience with Azure and/or AWS Familiarity with networking, IAM, and core services Infrastructure as Code Experience with Terraform Observability Familiarity with monitoring/logging tools (Prometheus, Grafana, loki) Other Technical Skills Helm Charts / Kustomize creation and maintenance Containers (Docker) Exposure to both Azure and AWS GitOps tools (ArgoCD / Flux) Autoscaling tools (KEDA, Karpenter) Service mesh exposure Personal Attributes Problem solving mindset Willingness to learn Proactive and dependable Qualifications 2-4 years of experience in cloud/SRE/platform roles Location - Hybrd (Hereford based) or Remote Employment Type - Full Time Residency - You must have been Resident in the UK for 5 years to meet security Clearance for this role Work life balance is important; you'll get 24 days annual leave, increasing 1 day every year up to 30 days. You will have the flexibility to work from home and can work around core hours with flexible working Monthly one on ones. A competitive Pension scheme into which the company will contribute 5% of qualified earnings Private medical and dental Healthcare Insurance Life Insurance Use of the latest IT technology including top of the range MacBook Pro or Air Synalogik is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, redundancy, leave of absence, compensation, benefits, training, and apprenticeship. Synalogik makes hiring decisions based solely on qualifications, merit, and business needs at the time. You must be willing to undergo SC Clearance. To Obtain Clearance you must along with other checks have been resident in the UK for 5 years Interested? Please forward your CV and a Cover Letter stating your eligibility to work in the UK and the number of years residency to
Apr 24, 2026
Full time
We are looking for a Site Reliability Engineer (SRE) to join an established and growing SRE team supporting Kubernetes-based platforms running across Azure and AWS This role focuses on maintaining reliable, scalable, and observable systems, working closely with engineering teams to ensure services run smoothly in production. You will contribute to the operation of managed Kubernetes platforms (AKS/EKS), supporting best practices in monitoring, automation, and incident response, while continuing to develop your expertise in cloud-native technologies. About Synalogik Synalogik develops technology that enables organisations to work effectively with complex and disparate data sources. Through automated workflows, our platform collects, processes, and analyses data from a wide range of trusted datasets, allowing users to handle large volumes of information quickly and reliably. Our flagship product, Scout , helps people make better decisions by bringing together useful information from different sources, supported by systems that are built to be reliable and able to scale. Scout has become the compliance and investigation platform to a third of the UK gambling market, UK Government Agencies, Insurance, legal and banking companies. Despite our long client list, this is just the beginning for Synalogik. There are a raft of new innovations in the works, and the chance to be part of a rapidly expanding team, work with our data science and industry experts, ensure that your ideas get supported, and then get the satisfaction of seeing them in products used in Tier 1 businesses. Key Responsibilities Site Reliability Engineering Participate in incident response, troubleshooting, and post-incident reviews Help reduce operational toil through automation and process improvements Contribute to improving system availability, performance, and scalability Maintain and improve runbooks and operational documentation Participate in 24/7 On-Call Rota Support the deployment and operation of AKS and EKS clusters Assist with cluster upgrades, scaling, and maintenance Work with autoscaling tools (Cluster Autoscaler, KEDA, Karpenter) Help improve workload reliability and performance Support networking, identity, compute, and storage services Assist with maintaining secure and scalable environments Observability & Monitoring Work with Prometheus, Grafana, OpenTelemetry, Azure Monitor, and CloudWatch Build dashboards, alerts, and logging/tracing pipelines Support monitoring aligned to SLIs/SLOs Security & Compliance Implement RBAC/IAM, secrets management, and network security controls Support compliance and security requirements CI/CD & Automation Contribute to GitOps workflows (ArgoCD / Flux) Assist in automating deployments and operations Work closely with software engineers and product owners Contribute to team discussions, reviews, and planning Hands on Kubernetes experience (AKS, EKS, or similar) Understanding of cluster architecture, networking, and scaling Cloud Experience with Azure and/or AWS Familiarity with networking, IAM, and core services Infrastructure as Code Experience with Terraform Observability Familiarity with monitoring/logging tools (Prometheus, Grafana, loki) Other Technical Skills Helm Charts / Kustomize creation and maintenance Containers (Docker) Exposure to both Azure and AWS GitOps tools (ArgoCD / Flux) Autoscaling tools (KEDA, Karpenter) Service mesh exposure Personal Attributes Problem solving mindset Willingness to learn Proactive and dependable Qualifications 2-4 years of experience in cloud/SRE/platform roles Location - Hybrd (Hereford based) or Remote Employment Type - Full Time Residency - You must have been Resident in the UK for 5 years to meet security Clearance for this role Work life balance is important; you'll get 24 days annual leave, increasing 1 day every year up to 30 days. You will have the flexibility to work from home and can work around core hours with flexible working Monthly one on ones. A competitive Pension scheme into which the company will contribute 5% of qualified earnings Private medical and dental Healthcare Insurance Life Insurance Use of the latest IT technology including top of the range MacBook Pro or Air Synalogik is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, redundancy, leave of absence, compensation, benefits, training, and apprenticeship. Synalogik makes hiring decisions based solely on qualifications, merit, and business needs at the time. You must be willing to undergo SC Clearance. To Obtain Clearance you must along with other checks have been resident in the UK for 5 years Interested? Please forward your CV and a Cover Letter stating your eligibility to work in the UK and the number of years residency to
Solutions Architect, Central London An exciting Solutions Architect role with a salary of 100,000 plus bonus and career progression opportunities for a permanent role based in our Marylebone, London office. We are offering a fantastic opportunity for an experienced Solutions Architect at a market leading, dynamic and renowned property, technology and innovative, technology-based car parking company. Our client is a market leading, renowned UK business, established over 50 years ago. The company operates over 3500 sites across the UK and Ireland providing specialist services to a wide range of blue-chip clients. The role We are seeking technical polyglots who enjoy both technical architectural design, hands-on coding and peer reviews, though also like the idea of the equally important social/client-facing aspect of the role. The role is responsible for defining the development architecture across a blend of in-house bespoke solutions and 3rd party products and helping to shape the longer-term strategic development architecture for the organisation. It will also involve understanding key business processes and consider approaches to delivering the required capabilities, including identifying and assessing new technologies. You will be involved in designing, developing, and deploying AI-powered automation solutions that can transform operational processes at scale. You will be assisting the head of business solutions and other architects on developing architecture strategy and target architecture model. You will be working closely with delivery team members to coach and promote best-practice solution development architecture as well as supporting business analysts and product owners in planning and story-mapping for new development. You will act as technical design authority (TDA) for delivery of technical stories and produce technical documentation artefacts to support the delivery process. Main Responsibilities Duties will include: The design and implementation of best-in-class software architecture Produce and communicate clear technical designs to guide and contextualise solution development across products, services, projects, and systems, including applications, technologies, processes, and information which meet the business strategic needs. Create and maintain the architecture models and related reference data in our enterprise repository as part of your normal project tasks. Provide solution architecture deliverables, including current and target state architecture, standard definitions, reference models, architecture designs and patterns Ensure that all work undertaken by you and your colleagues is of the highest quality and meets the agreed standards for software delivery. Support product managers in product decisions to maintain, refresh or retire services, or systems, including applications, technologies, processes, and information. Participate actively in all team ceremonies (daily stand-up, team retros, sprint reviews, story-mapping, backlog refinement) helping the entire delivery team be the best that they can. Essential Skills: C# .NET Core, REST API Design and Development, API Management Document or No-SQL database solutions (particularly Elasticsearch) Messaging and microservices based architecture (Azure Service Bus, Azure Functions) Formal architecture documentation and diagramming techniques (BPMN, UML, Wireframing) Experience with AI tools and frameworks such as Claude code. Test and behaviour driven development strategies (TDD, BDD, Gopher) Agile Delivery Methodologies, SCRUM, SCRUMBAN Working in an agile environment using JIRA and Confluence Experience working in a data-centric organisation Desirable Skills React front-end development React. Native cross-platform mobile application development Android development (Java/Kotlin/Dagger2) Image Processing, ANPR (automated number plate recognition) and OCR library implementations Exposure to process modelling, for example in BPMN IoT relay control systems Networking security (firewalls and network traffic control) Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Apr 24, 2026
Full time
Solutions Architect, Central London An exciting Solutions Architect role with a salary of 100,000 plus bonus and career progression opportunities for a permanent role based in our Marylebone, London office. We are offering a fantastic opportunity for an experienced Solutions Architect at a market leading, dynamic and renowned property, technology and innovative, technology-based car parking company. Our client is a market leading, renowned UK business, established over 50 years ago. The company operates over 3500 sites across the UK and Ireland providing specialist services to a wide range of blue-chip clients. The role We are seeking technical polyglots who enjoy both technical architectural design, hands-on coding and peer reviews, though also like the idea of the equally important social/client-facing aspect of the role. The role is responsible for defining the development architecture across a blend of in-house bespoke solutions and 3rd party products and helping to shape the longer-term strategic development architecture for the organisation. It will also involve understanding key business processes and consider approaches to delivering the required capabilities, including identifying and assessing new technologies. You will be involved in designing, developing, and deploying AI-powered automation solutions that can transform operational processes at scale. You will be assisting the head of business solutions and other architects on developing architecture strategy and target architecture model. You will be working closely with delivery team members to coach and promote best-practice solution development architecture as well as supporting business analysts and product owners in planning and story-mapping for new development. You will act as technical design authority (TDA) for delivery of technical stories and produce technical documentation artefacts to support the delivery process. Main Responsibilities Duties will include: The design and implementation of best-in-class software architecture Produce and communicate clear technical designs to guide and contextualise solution development across products, services, projects, and systems, including applications, technologies, processes, and information which meet the business strategic needs. Create and maintain the architecture models and related reference data in our enterprise repository as part of your normal project tasks. Provide solution architecture deliverables, including current and target state architecture, standard definitions, reference models, architecture designs and patterns Ensure that all work undertaken by you and your colleagues is of the highest quality and meets the agreed standards for software delivery. Support product managers in product decisions to maintain, refresh or retire services, or systems, including applications, technologies, processes, and information. Participate actively in all team ceremonies (daily stand-up, team retros, sprint reviews, story-mapping, backlog refinement) helping the entire delivery team be the best that they can. Essential Skills: C# .NET Core, REST API Design and Development, API Management Document or No-SQL database solutions (particularly Elasticsearch) Messaging and microservices based architecture (Azure Service Bus, Azure Functions) Formal architecture documentation and diagramming techniques (BPMN, UML, Wireframing) Experience with AI tools and frameworks such as Claude code. Test and behaviour driven development strategies (TDD, BDD, Gopher) Agile Delivery Methodologies, SCRUM, SCRUMBAN Working in an agile environment using JIRA and Confluence Experience working in a data-centric organisation Desirable Skills React front-end development React. Native cross-platform mobile application development Android development (Java/Kotlin/Dagger2) Image Processing, ANPR (automated number plate recognition) and OCR library implementations Exposure to process modelling, for example in BPMN IoT relay control systems Networking security (firewalls and network traffic control) Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and MATs. The Complaints Officer is responsible for owning and managing customer complaints and escalations end-to-end, ensuring they are investigated and resolved consistently, professionally, and within defined service levels. This role acts as the primary control point for escalation before issues reach senior leadership, coordinating across Support, Sales, Product, Success, Training, and other teams to investigate root causes and drive effective resolution. The role sits within the Customer Care Team and plays a critical part in protecting customer relationships, improving internal discipline, and reducing organisational noise caused by unmanaged escalation. Key Responsibilities Escalation & Complaint Ownership Take ownership of formal customer complaints and escalations from initial receipt through investigation to resolution Act as the first line of escalation, preventing unnecessary involvement of senior leadership Ensure all escalations are logged, categorised, and tracked accurately within Dynamics 365 Conduct or lead investigations into complaints, including reviewing evidence, engaging customers where required, and establishing clear root cause Cross-Functional Coordination Coordinate investigation and resolution across internal teams Challenge and validate responses where required to ensure quality, completeness, and that root causes have been fully addressed Drive accountability by ensuring actions are clearly owned and delivered within agreed timelines Quality & Consistency Ensure complaint handling aligns with internal processes, ISO9001 standards, and relevant regulatory and data protection requirements Maintain clear, timely, and professional communication with customers throughout the lifecycle of the issue, including managing expectations in sensitive or high-pressure situations Identify where complaints are handled outside of process and bring them back into formal workflows Ensure formal complaint responses are structured, accurate, and suitable for senior or legal review where required Insight & Continuous Improvement Capture themes, trends, and validated root causes from escalations Provide regular reporting on complaint volumes, drivers, and resolution performance Identify systemic issues and work with relevant teams to drive improvements Support the Customer Care Manager in embedding stronger governance and escalation discipline Operational Support Support Customer Care administrative workflows where required, ensuring continuity during peak periods or absence Assist in maintaining SLAs across contact channels Contribute to documentation, process definition, and internal guidance on escalation handling Other Responsibilities Work with the Customer Care Manager to ensure processes are followed in line with ISO9001 accreditation Contribute to wider Customer Experience improvement initiatives, including automation and AI-enabled workflows Support internal education on complaint identification, logging, and escalation management Undertake other duties in line with business needs Required Skills and Experience Proven experience handling complex customer complaints or escalations in a service environment Strong stakeholder management skills with the ability to work across multiple teams Excellent written and verbal communication skills, with the ability to handle sensitive or high-emotion situations and de-escalate effectively Ability to challenge constructively and drive outcomes without formal authority Strong organisational skills with the ability to manage multiple complex issues simultaneously Experience using CRM systems (preferably Microsoft Dynamics 365) Strong analytical and investigative skills, with the ability to assess evidence and determine root cause High attention to detail with a focus on accuracy and auditability Preferred Skills and Experience Experience in an education software / edtech environment Familiarity with Bromcom products and services Understanding of ISO9001, ISO27001, ITIL, or structured service management frameworks Experience producing reporting and insight from customer data (e.g. complaints, escalations, CSAT, NPS)
Apr 24, 2026
Full time
An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and MATs. The Complaints Officer is responsible for owning and managing customer complaints and escalations end-to-end, ensuring they are investigated and resolved consistently, professionally, and within defined service levels. This role acts as the primary control point for escalation before issues reach senior leadership, coordinating across Support, Sales, Product, Success, Training, and other teams to investigate root causes and drive effective resolution. The role sits within the Customer Care Team and plays a critical part in protecting customer relationships, improving internal discipline, and reducing organisational noise caused by unmanaged escalation. Key Responsibilities Escalation & Complaint Ownership Take ownership of formal customer complaints and escalations from initial receipt through investigation to resolution Act as the first line of escalation, preventing unnecessary involvement of senior leadership Ensure all escalations are logged, categorised, and tracked accurately within Dynamics 365 Conduct or lead investigations into complaints, including reviewing evidence, engaging customers where required, and establishing clear root cause Cross-Functional Coordination Coordinate investigation and resolution across internal teams Challenge and validate responses where required to ensure quality, completeness, and that root causes have been fully addressed Drive accountability by ensuring actions are clearly owned and delivered within agreed timelines Quality & Consistency Ensure complaint handling aligns with internal processes, ISO9001 standards, and relevant regulatory and data protection requirements Maintain clear, timely, and professional communication with customers throughout the lifecycle of the issue, including managing expectations in sensitive or high-pressure situations Identify where complaints are handled outside of process and bring them back into formal workflows Ensure formal complaint responses are structured, accurate, and suitable for senior or legal review where required Insight & Continuous Improvement Capture themes, trends, and validated root causes from escalations Provide regular reporting on complaint volumes, drivers, and resolution performance Identify systemic issues and work with relevant teams to drive improvements Support the Customer Care Manager in embedding stronger governance and escalation discipline Operational Support Support Customer Care administrative workflows where required, ensuring continuity during peak periods or absence Assist in maintaining SLAs across contact channels Contribute to documentation, process definition, and internal guidance on escalation handling Other Responsibilities Work with the Customer Care Manager to ensure processes are followed in line with ISO9001 accreditation Contribute to wider Customer Experience improvement initiatives, including automation and AI-enabled workflows Support internal education on complaint identification, logging, and escalation management Undertake other duties in line with business needs Required Skills and Experience Proven experience handling complex customer complaints or escalations in a service environment Strong stakeholder management skills with the ability to work across multiple teams Excellent written and verbal communication skills, with the ability to handle sensitive or high-emotion situations and de-escalate effectively Ability to challenge constructively and drive outcomes without formal authority Strong organisational skills with the ability to manage multiple complex issues simultaneously Experience using CRM systems (preferably Microsoft Dynamics 365) Strong analytical and investigative skills, with the ability to assess evidence and determine root cause High attention to detail with a focus on accuracy and auditability Preferred Skills and Experience Experience in an education software / edtech environment Familiarity with Bromcom products and services Understanding of ISO9001, ISO27001, ITIL, or structured service management frameworks Experience producing reporting and insight from customer data (e.g. complaints, escalations, CSAT, NPS)
