Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. Tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Apr 21, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. Tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Title: Communications and Events Officer Remuneration: £32,952 Hours: Full-time. Some early morning, evening and weekend working required. Location: Better Bankside, 18 Great Guildford Street, London SE1 0FD Contract: Permanent Reporting to: Director of Communications and Engagement Job Overview Better Bankside is seeking a highly motivated Communications and Events Officer to support delivery of an exciting engagement and events programme. This is an exceptional opportunity for an ambitious professional to hone their communications, marketing and events skills in the dynamic placemaking sector. You will bring first-rate skills across communications, marketing and events to a small, high performing membership organisation known for creative thinking and high impact delivery. You'll combine enthusiasm and commitment with meticulous attention to detail and a disciplined approach to delivering projects on time and budget. Collaboration and strong partnerships are central to Better Bankside's success, and the Communications and Events Officer will play a key role in a goal-focused team, working alongside some of London's most influential stakeholders. The role will support the Communications and Engagement team to deliver on our five-year plan. BB-Strategy-2025-30.pdf Main Responsibilities The Communications and Events Officer supports delivery of creative initiatives that help achieve Better Bankside's vision of a Stronger, Greener, Happier neighbourhood, including: Communications and marketing: Lead on Better Bankside's fortnightly e-newsletter, including content creation and production. Assist with content social media channels, including LinkedIn, Instagram and TikTok. Research, create and upload content, including articles, Buzz offers (Better Bankside's local discount scheme) and event listings, to betterbankside.co.uk, banksidelondon.co.uk and Manage the Better Bankside events and activities calendar. Events and initiatives: Support the Director of Communications and Engagement and the Marketing Manager to deliver Better Bankside's cultural programme, including creative input, supplier liaison and communications across print, digital, social and out of home. Support the Responsible Business and Inclusion Manager and Membership Manager to organise and promote events, membership and community engagement campaigns. Represent Better Bankside at member events and support their delivery, including venue booking, marketing, set-up, registration and feedback. Undertake member engagement and account management activity, including as part of Better Bankside's ballot campaign, to increase members' benefiting from Better Bankside services and ensure a strong 'yes' vote at ballot. Data and insights Support the team to develop more targeted communications and a programme that responds to member needs using data analytics, including digital marketing analytics, member surveys and publicly available datasets. Consistently record and represent activities and contacts on Better Bankside's customer relationship management system. Administration: Manage the Buzz card local discount scheme, to include supporting the development of the new Buzz app. Manage Better Bankside's image portal, Cloudinary. Project management: Support senior colleagues on key projects and campaigns. Take ownership of your own projects as your role develops. Undertake any other reasonable duties within the remit of the role. Person Specification We are looking for a super-organised, highly effective professional who is quick to learn and willing to get stuck in. Thorough and accurate, with excellent attention to detail, you will be driven by a desire to put Bankside on the map and support our member businesses to thrive. You will be a collaborator and problem-solver, a strategic thinker and confident communicator. Knowledge and Experience: Demonstrable experience in a communications, marketing or events role, whether gained through formal education, apprenticeship, self-directed learning or practical experience. Excellent written and verbal communication skills, with the ability to write clearly and persuasively for a range of channels and audiences, both independently and, where appropriate, using AI tools. Proven ability to manage a busy workload, prioritise tasks and work on own initiative. Demonstrable experience of supporting a small, busy team and building positive working relationships with key stakeholders, eg members, partners and contractors. Confident user of MS Office; knowledge of CMS and CRM systems desirable; Adobe Photoshop an advantage. Proven experience using social media and e-marketing tools, with an understanding of how to apply these effectively in a professional setting. Demonstrable experience of event organisation. Ability to evaluate and report on digital marketing activity using data analytics, including digital marketing analytics, member surveys and publicly available datasets. About Better Bankside Better Bankside was one of the first Business Improvement Districts (BIDs) in the UK, established in 2004. We are a coalition of local businesses working closely with community stakeholders to co-create projects and services that benefit the whole Bankside neighbourhood, supporting local businesses and making a positive impact in our community. As a BID, we are funded by a mandatory levy on businesses within a defined boundary, and every five years must secure a majority vote from our members to continue. Our last ballot, in November 2024, achieved overwhelming support - 91% voted for another five years of Better Bankside. We are a small team of fifteen, plus our wardens and street cleaning teams, and an extended network of regular collaborators and contributors. Better Bankside is an organisation where you can make a real impact, across a wide-ranging and varied programme of work. Our vision Powered by the people of Bankside, Better Bankside will be an agent of change, leading innovative economic, environmental, and social action to advance one of the world's great neighbourhoods, bringing benefits to business and Banksiders. Our mission We will improve everyone's experience of the neighbourhood by co-creating our programme with Banksiders, responding inventively to urban challenges, and celebrating the differences that define Bankside as London's Other Side. Working arrangements Better Bankside offers a flexible working policy. Core hours are 10am - 4pm, Monday to Friday, with the ability to flex two hours to suit personal needs. Some evening and weekend work will be required in accordance with the needs of the post. Due to the nature of our work, it is expected that a minimum of three days per week will be based in the office with up to two days working from home. How to apply At Better Bankside, we celebrate diversity and promote equality and inclusion amongst our staff. We welcome applications from all, regardless of personal characteristics or background. As part of our commitment to being a more inclusive and diverse organisation, we use the Applied platform to reduce bias in the recruitment process. Deadline 4th May. Interviews w/c 11th May.
Apr 21, 2026
Full time
Title: Communications and Events Officer Remuneration: £32,952 Hours: Full-time. Some early morning, evening and weekend working required. Location: Better Bankside, 18 Great Guildford Street, London SE1 0FD Contract: Permanent Reporting to: Director of Communications and Engagement Job Overview Better Bankside is seeking a highly motivated Communications and Events Officer to support delivery of an exciting engagement and events programme. This is an exceptional opportunity for an ambitious professional to hone their communications, marketing and events skills in the dynamic placemaking sector. You will bring first-rate skills across communications, marketing and events to a small, high performing membership organisation known for creative thinking and high impact delivery. You'll combine enthusiasm and commitment with meticulous attention to detail and a disciplined approach to delivering projects on time and budget. Collaboration and strong partnerships are central to Better Bankside's success, and the Communications and Events Officer will play a key role in a goal-focused team, working alongside some of London's most influential stakeholders. The role will support the Communications and Engagement team to deliver on our five-year plan. BB-Strategy-2025-30.pdf Main Responsibilities The Communications and Events Officer supports delivery of creative initiatives that help achieve Better Bankside's vision of a Stronger, Greener, Happier neighbourhood, including: Communications and marketing: Lead on Better Bankside's fortnightly e-newsletter, including content creation and production. Assist with content social media channels, including LinkedIn, Instagram and TikTok. Research, create and upload content, including articles, Buzz offers (Better Bankside's local discount scheme) and event listings, to betterbankside.co.uk, banksidelondon.co.uk and Manage the Better Bankside events and activities calendar. Events and initiatives: Support the Director of Communications and Engagement and the Marketing Manager to deliver Better Bankside's cultural programme, including creative input, supplier liaison and communications across print, digital, social and out of home. Support the Responsible Business and Inclusion Manager and Membership Manager to organise and promote events, membership and community engagement campaigns. Represent Better Bankside at member events and support their delivery, including venue booking, marketing, set-up, registration and feedback. Undertake member engagement and account management activity, including as part of Better Bankside's ballot campaign, to increase members' benefiting from Better Bankside services and ensure a strong 'yes' vote at ballot. Data and insights Support the team to develop more targeted communications and a programme that responds to member needs using data analytics, including digital marketing analytics, member surveys and publicly available datasets. Consistently record and represent activities and contacts on Better Bankside's customer relationship management system. Administration: Manage the Buzz card local discount scheme, to include supporting the development of the new Buzz app. Manage Better Bankside's image portal, Cloudinary. Project management: Support senior colleagues on key projects and campaigns. Take ownership of your own projects as your role develops. Undertake any other reasonable duties within the remit of the role. Person Specification We are looking for a super-organised, highly effective professional who is quick to learn and willing to get stuck in. Thorough and accurate, with excellent attention to detail, you will be driven by a desire to put Bankside on the map and support our member businesses to thrive. You will be a collaborator and problem-solver, a strategic thinker and confident communicator. Knowledge and Experience: Demonstrable experience in a communications, marketing or events role, whether gained through formal education, apprenticeship, self-directed learning or practical experience. Excellent written and verbal communication skills, with the ability to write clearly and persuasively for a range of channels and audiences, both independently and, where appropriate, using AI tools. Proven ability to manage a busy workload, prioritise tasks and work on own initiative. Demonstrable experience of supporting a small, busy team and building positive working relationships with key stakeholders, eg members, partners and contractors. Confident user of MS Office; knowledge of CMS and CRM systems desirable; Adobe Photoshop an advantage. Proven experience using social media and e-marketing tools, with an understanding of how to apply these effectively in a professional setting. Demonstrable experience of event organisation. Ability to evaluate and report on digital marketing activity using data analytics, including digital marketing analytics, member surveys and publicly available datasets. About Better Bankside Better Bankside was one of the first Business Improvement Districts (BIDs) in the UK, established in 2004. We are a coalition of local businesses working closely with community stakeholders to co-create projects and services that benefit the whole Bankside neighbourhood, supporting local businesses and making a positive impact in our community. As a BID, we are funded by a mandatory levy on businesses within a defined boundary, and every five years must secure a majority vote from our members to continue. Our last ballot, in November 2024, achieved overwhelming support - 91% voted for another five years of Better Bankside. We are a small team of fifteen, plus our wardens and street cleaning teams, and an extended network of regular collaborators and contributors. Better Bankside is an organisation where you can make a real impact, across a wide-ranging and varied programme of work. Our vision Powered by the people of Bankside, Better Bankside will be an agent of change, leading innovative economic, environmental, and social action to advance one of the world's great neighbourhoods, bringing benefits to business and Banksiders. Our mission We will improve everyone's experience of the neighbourhood by co-creating our programme with Banksiders, responding inventively to urban challenges, and celebrating the differences that define Bankside as London's Other Side. Working arrangements Better Bankside offers a flexible working policy. Core hours are 10am - 4pm, Monday to Friday, with the ability to flex two hours to suit personal needs. Some evening and weekend work will be required in accordance with the needs of the post. Due to the nature of our work, it is expected that a minimum of three days per week will be based in the office with up to two days working from home. How to apply At Better Bankside, we celebrate diversity and promote equality and inclusion amongst our staff. We welcome applications from all, regardless of personal characteristics or background. As part of our commitment to being a more inclusive and diverse organisation, we use the Applied platform to reduce bias in the recruitment process. Deadline 4th May. Interviews w/c 11th May.
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Apr 21, 2026
Full time
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. Tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Apr 21, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. Tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
The closing date for this position is the 21 st April 2026 Arts Info and Education Officer Civic Centre Lagan Valley Island, Lisburn Temporary (Approx 12 weeks) £21.65 per hour 18.5 hours per week Main Purpose The post holder is responsible for leading the provision of a full marketing and education service for the Council's Arts Section. These responsibilities include the creation and management of an Audience Development Plan to meet expected targets for expanding overall usage of the Arts Service. The post holder will assume other duties relevant to the post as may be determined by the Arts Services Manager and participation in the interchange of duties to cover for staff breaks, sickness, leave and staff vacancies and will act as a Duty Officer on a rota basis as required. Main Roles and Responsibilities Responsible for the effective integrated marketing delivery of the Council's Arts Service to ensure optimum use of the service and for promoting ISLAND Arts Centre as a corporate venue to potential and existing users, through marketing objectives which dovetail with the Council's Arts Development Strategy. Responsible for the effective management of expenditure and income for arts marketing including budgetary planning, costing, monitoring, spending, grant aid and sponsorship in accordance with the Council's financial regulations, and any funding bodies' requirements. Responsible for leading an innovative Arts Education programme targeting schools within the Council area. Responsible for developing key audiences and strategic partnerships to enable the delivery of the Arts Service Education Programme. Responsible for the intelligence management of Box Office system to direct future Arts Service output. Through cross-functional working to coordinate and direct the work of the Box Office team. To lead on market research to guide Council's Arts Service Strategy and report into regional/national benchmarking projects. Responsible for implementing all Council responsibilities in relation to Health & Safety and security procedures for all arts marketing initiatives ensuring that legislation and recommendations for related issues such as the Children's Order N.I. and the Disability Act are put into operation. Assist the Arts Manager in developing and implementing the Council's Arts Development Strategy and associated arts policies including the development of specific performance indicators for the arts programme in accordance with the Arts Manager's requirements for Performance Improvement. Prepare external grant aid and sponsorship applications for arts and cultural activities and liaise/negotiate with funding bodies and contribute to the preparation of annual estimates for the Arts Service. Deputise for the Arts Manager by attending meetings and participate in a Duty Officer rota as required. Essential Criteria: (Please note that Platinum Recruitment NI Ltd require original certificates as proof of all qualifications listed on CV) Education A recognised third level qualification (Level 6 or above) in Marketing, Arts Management, Education, Business, or a related discipline or equivalent relevant experience. Experience Demonstrable experience of delivering integrated marketing campaigns within an arts, cultural, public sector or similar service environment. Proven experience of managing budgets, including expenditure and income, with responsibility for financial planning, monitoring and reporting. Experience of developing and delivering arts education, audience development or outreach programmes. Experience of managing or using Box Office, ticketing or customer intelligence systems to inform planning and decision-making. Experience of conducting market research to support service development or strategic planning. Experience of preparing funding, grant aid and/or sponsorship applications. Experience of working collaboratively with internal teams and external partners. Experience of deputising for a manager or acting in a leadership or supervisory capacity. Skills and Knowledge Strong knowledge of marketing principles and audience development strategies. Sound understanding of financial management and compliance with organisational and funder requirements. Knowledge of Health & Safety, safeguarding and security responsibilities relevant to arts and public-facing services, including the Children's Order (NI) and disability legislation. Ability to analyse performance data and intelligence to inform service improvement. Excellent written and verbal communication skills. Strong organisational and time-management skills with the ability to manage competing priorities. Other Requirements Ability and willingness to participate in a Duty Officer rota. Ability to attend meetings and represent the Council as required. Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC). Platinum Recruitment NI Ltd adheres to all current employment legislation. We reserve the right to close vacancies earlier than the specified date, should we receive sufficient applications. If interested, please send your CV as early as possible. Please note only those candidates shortlisted may be contacted. Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time. Successful candidates may need to apply for an Access NI Certificate with Platinum Recruitment NI Ltd regardless if you already have a valid certificate. It will be a cost of between £16 - £32 depending on clearance level.
Apr 21, 2026
Full time
The closing date for this position is the 21 st April 2026 Arts Info and Education Officer Civic Centre Lagan Valley Island, Lisburn Temporary (Approx 12 weeks) £21.65 per hour 18.5 hours per week Main Purpose The post holder is responsible for leading the provision of a full marketing and education service for the Council's Arts Section. These responsibilities include the creation and management of an Audience Development Plan to meet expected targets for expanding overall usage of the Arts Service. The post holder will assume other duties relevant to the post as may be determined by the Arts Services Manager and participation in the interchange of duties to cover for staff breaks, sickness, leave and staff vacancies and will act as a Duty Officer on a rota basis as required. Main Roles and Responsibilities Responsible for the effective integrated marketing delivery of the Council's Arts Service to ensure optimum use of the service and for promoting ISLAND Arts Centre as a corporate venue to potential and existing users, through marketing objectives which dovetail with the Council's Arts Development Strategy. Responsible for the effective management of expenditure and income for arts marketing including budgetary planning, costing, monitoring, spending, grant aid and sponsorship in accordance with the Council's financial regulations, and any funding bodies' requirements. Responsible for leading an innovative Arts Education programme targeting schools within the Council area. Responsible for developing key audiences and strategic partnerships to enable the delivery of the Arts Service Education Programme. Responsible for the intelligence management of Box Office system to direct future Arts Service output. Through cross-functional working to coordinate and direct the work of the Box Office team. To lead on market research to guide Council's Arts Service Strategy and report into regional/national benchmarking projects. Responsible for implementing all Council responsibilities in relation to Health & Safety and security procedures for all arts marketing initiatives ensuring that legislation and recommendations for related issues such as the Children's Order N.I. and the Disability Act are put into operation. Assist the Arts Manager in developing and implementing the Council's Arts Development Strategy and associated arts policies including the development of specific performance indicators for the arts programme in accordance with the Arts Manager's requirements for Performance Improvement. Prepare external grant aid and sponsorship applications for arts and cultural activities and liaise/negotiate with funding bodies and contribute to the preparation of annual estimates for the Arts Service. Deputise for the Arts Manager by attending meetings and participate in a Duty Officer rota as required. Essential Criteria: (Please note that Platinum Recruitment NI Ltd require original certificates as proof of all qualifications listed on CV) Education A recognised third level qualification (Level 6 or above) in Marketing, Arts Management, Education, Business, or a related discipline or equivalent relevant experience. Experience Demonstrable experience of delivering integrated marketing campaigns within an arts, cultural, public sector or similar service environment. Proven experience of managing budgets, including expenditure and income, with responsibility for financial planning, monitoring and reporting. Experience of developing and delivering arts education, audience development or outreach programmes. Experience of managing or using Box Office, ticketing or customer intelligence systems to inform planning and decision-making. Experience of conducting market research to support service development or strategic planning. Experience of preparing funding, grant aid and/or sponsorship applications. Experience of working collaboratively with internal teams and external partners. Experience of deputising for a manager or acting in a leadership or supervisory capacity. Skills and Knowledge Strong knowledge of marketing principles and audience development strategies. Sound understanding of financial management and compliance with organisational and funder requirements. Knowledge of Health & Safety, safeguarding and security responsibilities relevant to arts and public-facing services, including the Children's Order (NI) and disability legislation. Ability to analyse performance data and intelligence to inform service improvement. Excellent written and verbal communication skills. Strong organisational and time-management skills with the ability to manage competing priorities. Other Requirements Ability and willingness to participate in a Duty Officer rota. Ability to attend meetings and represent the Council as required. Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC). Platinum Recruitment NI Ltd adheres to all current employment legislation. We reserve the right to close vacancies earlier than the specified date, should we receive sufficient applications. If interested, please send your CV as early as possible. Please note only those candidates shortlisted may be contacted. Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time. Successful candidates may need to apply for an Access NI Certificate with Platinum Recruitment NI Ltd regardless if you already have a valid certificate. It will be a cost of between £16 - £32 depending on clearance level.
Annual salary: up to £29,856.80 Resident Liaison Officer Thurrock Full Time - Fixed Term Contract Salary up to £29,856.80 per annum 42.5 hours per week Monday - Friday "Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio-enhancing homes, increasing energy efficiency, and making a real difference in communities.". About the Role As a Resident Liaison Officer, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Duties Provide a front-line professional service to all customers - pro-actively deliver a positive face to face experience Experience of handling multiple tasks in a high volume in a rapidly changing environment Coordinate and deliver all customer operational related tasks and communication materials as appropriate Ensure customer appointments are attended on time and to standard Encourage positive relationships between Mears and the customer, ensuring all actions are followed up and communicated effectively Support customer engagement activities across all channels Support Customer Service Centre with resolution of front-line complaints and queries Engage customers in a positive way, involve them in the overall delivery process, keeping them informed of progress on works and manage expectations Convey accurate and timely information to customers and operational team, in clear simple terms Ensure customers opinions are acknowledged and feedback into operational teams - champion customer insight solution Experience of delivering community projects Key Criteria Social housing experience. Strong attention to detail Excellent communication skills written and verbally. Experience in delivering projects Dealing with residents and communication Complaint handling Benefits we can offer you 25 days annual leave plus bank holidays Company Van and Fuel Card Uniform Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Apr 21, 2026
Full time
Annual salary: up to £29,856.80 Resident Liaison Officer Thurrock Full Time - Fixed Term Contract Salary up to £29,856.80 per annum 42.5 hours per week Monday - Friday "Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio-enhancing homes, increasing energy efficiency, and making a real difference in communities.". About the Role As a Resident Liaison Officer, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Duties Provide a front-line professional service to all customers - pro-actively deliver a positive face to face experience Experience of handling multiple tasks in a high volume in a rapidly changing environment Coordinate and deliver all customer operational related tasks and communication materials as appropriate Ensure customer appointments are attended on time and to standard Encourage positive relationships between Mears and the customer, ensuring all actions are followed up and communicated effectively Support customer engagement activities across all channels Support Customer Service Centre with resolution of front-line complaints and queries Engage customers in a positive way, involve them in the overall delivery process, keeping them informed of progress on works and manage expectations Convey accurate and timely information to customers and operational team, in clear simple terms Ensure customers opinions are acknowledged and feedback into operational teams - champion customer insight solution Experience of delivering community projects Key Criteria Social housing experience. Strong attention to detail Excellent communication skills written and verbally. Experience in delivering projects Dealing with residents and communication Complaint handling Benefits we can offer you 25 days annual leave plus bank holidays Company Van and Fuel Card Uniform Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Interim Finance Lead - Transport Programme Competitive Day Rate, Inside IR35 6-month contract Hybrid (East Midlands) A major Transport Transition Programme in the East Midlands is seeking an experienced Interim Finance Lead to oversee the next phase of a high-profile service transfer and modernisation initiative. This is a strategic senior role leading a small finance team (Finance BPs & Finance Officers) while working closely with internal and external partners to streamline processes, strengthen financial controls, and support the delivery of a newly forming transport function. Key Responsibilities Lead financial strategy, governance and reporting for the next phase of the transport transition. Manage and develop a small finance team, ensuring high-quality analysis and insight. Act as the key link between service leads, bringing stakeholders together to co-create solutions. Oversee income, expenditure and capital accounting for transport services. Drive improvements in financial processes following the transfer of bus services. Support year-end closedown, work on the transport levy with partner councils, and assist with the implementation of a new finance system. Provide expert challenge, problem-solving and business partnering across multiple workstreams. About You Strong background in local government finance (essential). Significant experience in finance business partnering and project accounting . Skilled in managing teams and building relationships across complex environments. Proactive, adaptable, an excellent listener, and confident managing multiple priorities. Transport experience is beneficial but not essential. This is an excellent opportunity for a seasoned public sector finance professional to shape and embed financial frameworks within a major regional programme. Immediate start available.
Apr 21, 2026
Contractor
Interim Finance Lead - Transport Programme Competitive Day Rate, Inside IR35 6-month contract Hybrid (East Midlands) A major Transport Transition Programme in the East Midlands is seeking an experienced Interim Finance Lead to oversee the next phase of a high-profile service transfer and modernisation initiative. This is a strategic senior role leading a small finance team (Finance BPs & Finance Officers) while working closely with internal and external partners to streamline processes, strengthen financial controls, and support the delivery of a newly forming transport function. Key Responsibilities Lead financial strategy, governance and reporting for the next phase of the transport transition. Manage and develop a small finance team, ensuring high-quality analysis and insight. Act as the key link between service leads, bringing stakeholders together to co-create solutions. Oversee income, expenditure and capital accounting for transport services. Drive improvements in financial processes following the transfer of bus services. Support year-end closedown, work on the transport levy with partner councils, and assist with the implementation of a new finance system. Provide expert challenge, problem-solving and business partnering across multiple workstreams. About You Strong background in local government finance (essential). Significant experience in finance business partnering and project accounting . Skilled in managing teams and building relationships across complex environments. Proactive, adaptable, an excellent listener, and confident managing multiple priorities. Transport experience is beneficial but not essential. This is an excellent opportunity for a seasoned public sector finance professional to shape and embed financial frameworks within a major regional programme. Immediate start available.
Our Organisation Womankind Worldwide is a global women's rights organisation working in partnership with women's rights movements and organisations to transform the lives of women and girls. We strengthen and support women's movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women's voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. This position can be co located in Kenya or the UK. You must have the right to work in either Kenya or the UK to apply for this role, in line with the laws and regulations of these countries. Role Purpose The Fundraising & Marketing team's purpose is to advocate for and raise flexible and unrestricted funding to enable Womankind to deliver it's 2030 organisational strategy. The Individual Giving Manager will lead and deliver strategic planning and management of all individual giving, community fundraising and legacy income. The role is responsible for growing and sustaining Womankind's individual donor base to increase flexible, unrestricted funding, using digital and traditional channels and other innovative approaches. Areas of responsibilities Strategy & planning - Lead Womankind's individual giving strategy including individual giving, legacy giving and community fundraising, across digital and offline channels, driving supporter engagement and long term giving in line with Womankind's brand and strategy. Budgeting and analysis - Manage and forecast the individual giving budget, monitor performance, and use donor and campaign data to optimise income and inform strategic decision making. Campaign and appeal delivery - Supported by the Fundraising and Marketing Officer, and Fundraising and Database officer, and working closely with the Communications Manager and Communications Officer, write, produce and deliver a programme of offline and online donor recruitment and retention campaigns. Data and compliance - Oversee fundraising data and financial reporting - supported by the FDO, ensuring accurate records, timely reconciliation, and full compliance with best practice and legislation, including GDPR. People management and leadership - Provide effective line management to the Fundraising & Database Officer and Fundraising & Marketing Officer, including regular 1 to 1s, annual appraisals, and support for professional development in line with Womankind's policies. Key relationships and collaboration Internally : line manage the Fundraising & Database Officer and the Fundraising & Marketing Officer, work closely with the wider Fundraising, Communications and Finance and Resources teams, and consult with the Feminist Grantmaking and Partnerships and Policy and Advocacy teams. Externally: External fundraising agencies/consultants Person Specification Essential Experience Proven experience in managing digital fundraising programmes, with a track record of achieving income targets and driving growth Demonstrable experience of direct marketing (both donor development and donor acquisition campaigns) and demonstrable understanding of database marketing principles Experience of writing engaging and inspiring copy for a range of media with outstanding written communication skills with consistent attention to detail Proven ability to prepare, maintain and report on annual income and expenditure budgets. This should include routine use of spreadsheet packages Experience of using Beacon or an equivalent fundraising database to a high level, to carry out campaign analysis and to prepare management information Experience of staff or volunteer management Proven experience of managing external suppliers Extensive experience of fundraising from a UK individual giving audience Essential Travel requirements The role requires a willingness for occasional overseas travel. This may involve an overnight stay. Desirable Experience of managing legacy marketing and community fundraising Knowledge and Skills Knowledge of the UK regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation Self motivated with good organisational skills and the ability to prioritise, work to deadlines and work on own initiative Ability to work proactively as part of a team and collaboratively across teams A credible, confident self starter with a collaborative working style and ability to work effectively as part of a team. Understanding of and commitment to working in line with Womankind's feminist, anti racist stance. Values and Behaviours The ideal candidate must be committed to the mission, vision, values and aims of Womankind Worldwide as it works towards a feminist workplace which is fit for the future and supports our staff equitably across our locations. All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide's Equal Opportunities Policy. Application timelines Closing date for applications is the 23rd April 2026, we may close for applications early depending on the number of applicants. Interviews will take place the week commencing 4th May 2026.
Apr 21, 2026
Full time
Our Organisation Womankind Worldwide is a global women's rights organisation working in partnership with women's rights movements and organisations to transform the lives of women and girls. We strengthen and support women's movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women's voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. This position can be co located in Kenya or the UK. You must have the right to work in either Kenya or the UK to apply for this role, in line with the laws and regulations of these countries. Role Purpose The Fundraising & Marketing team's purpose is to advocate for and raise flexible and unrestricted funding to enable Womankind to deliver it's 2030 organisational strategy. The Individual Giving Manager will lead and deliver strategic planning and management of all individual giving, community fundraising and legacy income. The role is responsible for growing and sustaining Womankind's individual donor base to increase flexible, unrestricted funding, using digital and traditional channels and other innovative approaches. Areas of responsibilities Strategy & planning - Lead Womankind's individual giving strategy including individual giving, legacy giving and community fundraising, across digital and offline channels, driving supporter engagement and long term giving in line with Womankind's brand and strategy. Budgeting and analysis - Manage and forecast the individual giving budget, monitor performance, and use donor and campaign data to optimise income and inform strategic decision making. Campaign and appeal delivery - Supported by the Fundraising and Marketing Officer, and Fundraising and Database officer, and working closely with the Communications Manager and Communications Officer, write, produce and deliver a programme of offline and online donor recruitment and retention campaigns. Data and compliance - Oversee fundraising data and financial reporting - supported by the FDO, ensuring accurate records, timely reconciliation, and full compliance with best practice and legislation, including GDPR. People management and leadership - Provide effective line management to the Fundraising & Database Officer and Fundraising & Marketing Officer, including regular 1 to 1s, annual appraisals, and support for professional development in line with Womankind's policies. Key relationships and collaboration Internally : line manage the Fundraising & Database Officer and the Fundraising & Marketing Officer, work closely with the wider Fundraising, Communications and Finance and Resources teams, and consult with the Feminist Grantmaking and Partnerships and Policy and Advocacy teams. Externally: External fundraising agencies/consultants Person Specification Essential Experience Proven experience in managing digital fundraising programmes, with a track record of achieving income targets and driving growth Demonstrable experience of direct marketing (both donor development and donor acquisition campaigns) and demonstrable understanding of database marketing principles Experience of writing engaging and inspiring copy for a range of media with outstanding written communication skills with consistent attention to detail Proven ability to prepare, maintain and report on annual income and expenditure budgets. This should include routine use of spreadsheet packages Experience of using Beacon or an equivalent fundraising database to a high level, to carry out campaign analysis and to prepare management information Experience of staff or volunteer management Proven experience of managing external suppliers Extensive experience of fundraising from a UK individual giving audience Essential Travel requirements The role requires a willingness for occasional overseas travel. This may involve an overnight stay. Desirable Experience of managing legacy marketing and community fundraising Knowledge and Skills Knowledge of the UK regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation Self motivated with good organisational skills and the ability to prioritise, work to deadlines and work on own initiative Ability to work proactively as part of a team and collaboratively across teams A credible, confident self starter with a collaborative working style and ability to work effectively as part of a team. Understanding of and commitment to working in line with Womankind's feminist, anti racist stance. Values and Behaviours The ideal candidate must be committed to the mission, vision, values and aims of Womankind Worldwide as it works towards a feminist workplace which is fit for the future and supports our staff equitably across our locations. All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide's Equal Opportunities Policy. Application timelines Closing date for applications is the 23rd April 2026, we may close for applications early depending on the number of applicants. Interviews will take place the week commencing 4th May 2026.
Brecon Beacons National Park Authority
Brecon, Powys
Curlew Landscapes Wales Assistant Curlew & People Officer Location: Brecon Salary: Grade 5 £28,598 - £30,024 Vacancy Type: Fixed term contract-31 august hours per week Closing date: 4 May 2026 Interview date: 13 May 2026 This post is for an enthusiastic Assistant Curlew and People Officer hosted by Bannau Brycheiniog National Park Authority, fixed term until 31 August 2026. Principal Accountabilities and Responsibilities To support the Curlew & People Officer (C&PO) to deliver a survey and monitoring programme for breeding Curlew within ICA 12. This would follow the Curlew Recovery Partnerships three-tier approach to identify territories, nesting sites and breeding success. Assist the C&PO to set up, maintain and dismantle temporary nest protection fencing Assist the C&PO with setting up and maintaining nest camera traps. Assist project staff to maximise volunteer opportunities, such as training volunteers in breeding territory identification for curlew and opportunities to assist in population monitoring across ICA5 Build a positive profile for Curlew Landscapes Wales and Gylfinir Cymru in the local area. Assist the C&PO to manage contractors to undertake specific works aimed at increasing chick-productivity Assist the C&PO to develop close working relationships with the farming and landowning community to support them in curlew-friendly conservation measures. Working with the C&PO, assist with production of reports for Project Management Board and Project Steering Group and attend and support these meeting as necessary Work with the NRW Protected Sites Officers for adjacent SSSI/SAC/SPA to ensure they are aware of the local curlew population and the requirements of the birds in those areas. Assist C&PO s with creation of local farming-clusters and collaborate to co-design initiatives which deliver key curlew conservation works. Work alongside contractors to undertake specific works aimed at increasing chick productivity. Support the Community Engagement Officers to develop and implement a programme of activities that will inspire and enable a range of audiences including the farming community, young people, the older generation and other communities to build a high level of local support for breeding curlews both during and beyond the project. Assist colleagues and the Community Engagement Officers to maximise volunteer opportunities, such as training volunteers in breeding territory identification for curlew and opportunities to assist in population monitoring across the ICA. Some weekend and evening working will be required. Person Specification Essential Degree in a relevant subject or at least 2 years relevant experience Practical experience of curlew conservation works or similar species recovery projects Practical experience of working with contractors. Good knowledge of species monitoring and surveying techniques Landscape and habitat management, ecological knowledge Experience in supervision of volunteers Experience of delivering training materials and of community engagement and working with a wide variety of groups Excellent all round communication skills A good level of competency in IT skill will be required, including MS Outlook, Word, PowerPoint and Excel Ability to organise & prioritise work effectively Ability to undertake demanding fieldwork in remote areas for long hours and in poor weather You will need to be based close to this project area and hold a full driving licence Ability to relate well and deal with the public, farming groups, community groups and partners An enthusiastic and conscientious approach Good communication and interpersonal skills Flexible approach to work Self-motivated Ability to work alone or as part of a team Excellent time management and organisational skills Welsh Language Level 1 Desirable Practical skills qualifications in countryside management An understanding of agricultural practices, grazing schemes and conservation farming A working knowledge of GIS mapping An appreciation of the importance of the farming community and how best to collaborate with it in line with our commitment to Wales-wide curlew recovery Experience of working in partnership with other organisations and communities A commitment and passion for curlews Welsh language Level 2 Note on Welsh Language Requirement Please note: If you do not meet the Welsh language Requirements specified, then the Authority offers a variety of learning options and staff support to help you meet these requirements during your employment with us. To Apply If you feel you are a suitable candidate and would like to work for Brecon Beacons National Park, please click apply to be redirected to our website to complete your application.
Apr 21, 2026
Contractor
Curlew Landscapes Wales Assistant Curlew & People Officer Location: Brecon Salary: Grade 5 £28,598 - £30,024 Vacancy Type: Fixed term contract-31 august hours per week Closing date: 4 May 2026 Interview date: 13 May 2026 This post is for an enthusiastic Assistant Curlew and People Officer hosted by Bannau Brycheiniog National Park Authority, fixed term until 31 August 2026. Principal Accountabilities and Responsibilities To support the Curlew & People Officer (C&PO) to deliver a survey and monitoring programme for breeding Curlew within ICA 12. This would follow the Curlew Recovery Partnerships three-tier approach to identify territories, nesting sites and breeding success. Assist the C&PO to set up, maintain and dismantle temporary nest protection fencing Assist the C&PO with setting up and maintaining nest camera traps. Assist project staff to maximise volunteer opportunities, such as training volunteers in breeding territory identification for curlew and opportunities to assist in population monitoring across ICA5 Build a positive profile for Curlew Landscapes Wales and Gylfinir Cymru in the local area. Assist the C&PO to manage contractors to undertake specific works aimed at increasing chick-productivity Assist the C&PO to develop close working relationships with the farming and landowning community to support them in curlew-friendly conservation measures. Working with the C&PO, assist with production of reports for Project Management Board and Project Steering Group and attend and support these meeting as necessary Work with the NRW Protected Sites Officers for adjacent SSSI/SAC/SPA to ensure they are aware of the local curlew population and the requirements of the birds in those areas. Assist C&PO s with creation of local farming-clusters and collaborate to co-design initiatives which deliver key curlew conservation works. Work alongside contractors to undertake specific works aimed at increasing chick productivity. Support the Community Engagement Officers to develop and implement a programme of activities that will inspire and enable a range of audiences including the farming community, young people, the older generation and other communities to build a high level of local support for breeding curlews both during and beyond the project. Assist colleagues and the Community Engagement Officers to maximise volunteer opportunities, such as training volunteers in breeding territory identification for curlew and opportunities to assist in population monitoring across the ICA. Some weekend and evening working will be required. Person Specification Essential Degree in a relevant subject or at least 2 years relevant experience Practical experience of curlew conservation works or similar species recovery projects Practical experience of working with contractors. Good knowledge of species monitoring and surveying techniques Landscape and habitat management, ecological knowledge Experience in supervision of volunteers Experience of delivering training materials and of community engagement and working with a wide variety of groups Excellent all round communication skills A good level of competency in IT skill will be required, including MS Outlook, Word, PowerPoint and Excel Ability to organise & prioritise work effectively Ability to undertake demanding fieldwork in remote areas for long hours and in poor weather You will need to be based close to this project area and hold a full driving licence Ability to relate well and deal with the public, farming groups, community groups and partners An enthusiastic and conscientious approach Good communication and interpersonal skills Flexible approach to work Self-motivated Ability to work alone or as part of a team Excellent time management and organisational skills Welsh Language Level 1 Desirable Practical skills qualifications in countryside management An understanding of agricultural practices, grazing schemes and conservation farming A working knowledge of GIS mapping An appreciation of the importance of the farming community and how best to collaborate with it in line with our commitment to Wales-wide curlew recovery Experience of working in partnership with other organisations and communities A commitment and passion for curlews Welsh language Level 2 Note on Welsh Language Requirement Please note: If you do not meet the Welsh language Requirements specified, then the Authority offers a variety of learning options and staff support to help you meet these requirements during your employment with us. To Apply If you feel you are a suitable candidate and would like to work for Brecon Beacons National Park, please click apply to be redirected to our website to complete your application.
Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today's workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they've learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post money valuation of $1.7 bn, the round makes us the UK's first EdTech unicorn. But we're not stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We're building a world where tech skills unlock people's potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Portfolio Lead curates a world class UK apprenticeship product set focused on Data upskilling. Working as one of two dedicated leads within our Data vertical, you are a data literate strategist who isn't shy about your passion for how data literacy, machine learning and advanced analytics are reshaping the workforce. You have a deep understanding of the data tooling market, both now and how it will continue to evolve. Practically, you will own the roadmap and key performance metrics for a set of products, proactively scoping new UK releases to grow bookings and influencing cross organisational decisions on how to maintain and improve programme retention and quality as we scale. You are the technical point of contact for GTM discovery, often supporting complex deal structures or tooling partnership meetings to maximise alignment between our data products and client needs. You also deeply understand what effective, high impact learning looks like in a technical data context and will support our Admissions, Delivery, Learning and Technology/Product teams to evolve their processes as we launch new products or improve our existing offerings. As we release synchronous and blended learning models, you will be vital in quality assuring our products and supporting other members of the Learning team (such as Senior Programme Designers and Technical Learning Designers) to make the right choices to maximise learner engagement. What You'll Do Portfolio Strategy Data Product Roadmap: Own the development and iteration of a subset of our Data product offerings by analysing data (both internal and external) to improve net new bookings, customer retention and learner retention Market Alignment: Validate our assumptions and competitor analysis in the market in partnership with Product Marketing, shaping how we communicate technical value and competitor positioning Horizon Scanning: Stay ahead of the curve on data and tooling trends to identify new skills development pain points and opportunities Investment Validation: Support GTM, Finance and our Delivery teams to scope custom data offerings, balancing market potential against the technical investment required. Product Development, Launch & Iteration Learning Squad Management and Prioritisation: work collaboratively with stakeholders across the business to create compliant apprenticeship curricula which meet learner and client needs. Use data and insights (qualitative and quantitative) to identify and prioritise opportunities for growth and improvement, including managing the backlog and prioritisation of improvements for wider Learning team members and teams external to Learning Organisational enablement and readiness: support partners in Delivery, Admissions and Product to assess and enable the readiness of our systems and people to deliver a high quality learning experience Proactive Risk Mitigation: Identify and elevate risks across all levels in the organisation, including C Suite, to ensure products remain on track to hit quality benchmarks. Agile Feedback Integration: Establish and lead rigorous feedback loops for your products. You won't just "collect" feedback; you will find effective ways to synthesise what you are hearing from different sources including our own internal delivery teams, learners and clients Expert Credibility: Serve as the internal and external "voice" of the data practitioner, building trust with technical leaders and stakeholders at all levels What You'll Bring Data Domain Expertise: A strong background in data upskilling with an existing network of experts and sources you trust to help you stay at the cutting edge-you understand the difference between a data warehouse and a data lake, and you know which libraries or tools are currently (or soon to be) essential for the modern data stack in a range of customer types Product or Curriculum Launch Experience: Proven experience working with a broad cross functional group of stakeholders to launch learning products and their ongoing improvements Confident Written and Oral Communication at all levels: You switch with ease from talking about the technical specifications of a new learning lab environment, to effectively raising a risk with the SLT on product performance, to convincing a Chief Data Officer on the ROI your products bring to his business metrics. You actively enjoy thinking about how to influence these different stakeholders Ability to distinguish between signal and noise: You know how to make stakeholders feel heard whilst holding the line on what is right to prioritise and why. You effectively balance the need to improve learner experience with the practical realities of working with constrained resources A strong vision for applied learning: you strongly believe in the power of apprenticeship and applied learning models to supercharge the acquisition of data skills and you bring vision and expertise both internally and externally to how to do this effectively AI enabled practices: you are confident in building and using AI workflows to automate research, development and reporting tasks, and are excited about embracing AI to help you spend time on the tasks which most need your expertise Preferred Skills and Qualifications Relevant industry experience: work experience in a data aligned field such as Data Science, Analytics or Engineering Instructional Literacy: Experience with cohort based or online content creation, specifically within technical or professional training Regulatory Knowledge Experience working within regulated structures (e.g., UK Apprenticeship Levy) is a significant plus. Benefits Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company wide wellbeing days (M Powered Weekend) and 8 bank holidays per year Health & Wellness - private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month Work from anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year Space to connect - Beyond the desk, we make time for weekly catch ups, seasonal celebrations, and have a kitchen that's always stocked! Our Commitment to Diversity, Equity and Inclusion We're an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children's Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.
Apr 21, 2026
Full time
Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today's workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they've learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post money valuation of $1.7 bn, the round makes us the UK's first EdTech unicorn. But we're not stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We're building a world where tech skills unlock people's potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Portfolio Lead curates a world class UK apprenticeship product set focused on Data upskilling. Working as one of two dedicated leads within our Data vertical, you are a data literate strategist who isn't shy about your passion for how data literacy, machine learning and advanced analytics are reshaping the workforce. You have a deep understanding of the data tooling market, both now and how it will continue to evolve. Practically, you will own the roadmap and key performance metrics for a set of products, proactively scoping new UK releases to grow bookings and influencing cross organisational decisions on how to maintain and improve programme retention and quality as we scale. You are the technical point of contact for GTM discovery, often supporting complex deal structures or tooling partnership meetings to maximise alignment between our data products and client needs. You also deeply understand what effective, high impact learning looks like in a technical data context and will support our Admissions, Delivery, Learning and Technology/Product teams to evolve their processes as we launch new products or improve our existing offerings. As we release synchronous and blended learning models, you will be vital in quality assuring our products and supporting other members of the Learning team (such as Senior Programme Designers and Technical Learning Designers) to make the right choices to maximise learner engagement. What You'll Do Portfolio Strategy Data Product Roadmap: Own the development and iteration of a subset of our Data product offerings by analysing data (both internal and external) to improve net new bookings, customer retention and learner retention Market Alignment: Validate our assumptions and competitor analysis in the market in partnership with Product Marketing, shaping how we communicate technical value and competitor positioning Horizon Scanning: Stay ahead of the curve on data and tooling trends to identify new skills development pain points and opportunities Investment Validation: Support GTM, Finance and our Delivery teams to scope custom data offerings, balancing market potential against the technical investment required. Product Development, Launch & Iteration Learning Squad Management and Prioritisation: work collaboratively with stakeholders across the business to create compliant apprenticeship curricula which meet learner and client needs. Use data and insights (qualitative and quantitative) to identify and prioritise opportunities for growth and improvement, including managing the backlog and prioritisation of improvements for wider Learning team members and teams external to Learning Organisational enablement and readiness: support partners in Delivery, Admissions and Product to assess and enable the readiness of our systems and people to deliver a high quality learning experience Proactive Risk Mitigation: Identify and elevate risks across all levels in the organisation, including C Suite, to ensure products remain on track to hit quality benchmarks. Agile Feedback Integration: Establish and lead rigorous feedback loops for your products. You won't just "collect" feedback; you will find effective ways to synthesise what you are hearing from different sources including our own internal delivery teams, learners and clients Expert Credibility: Serve as the internal and external "voice" of the data practitioner, building trust with technical leaders and stakeholders at all levels What You'll Bring Data Domain Expertise: A strong background in data upskilling with an existing network of experts and sources you trust to help you stay at the cutting edge-you understand the difference between a data warehouse and a data lake, and you know which libraries or tools are currently (or soon to be) essential for the modern data stack in a range of customer types Product or Curriculum Launch Experience: Proven experience working with a broad cross functional group of stakeholders to launch learning products and their ongoing improvements Confident Written and Oral Communication at all levels: You switch with ease from talking about the technical specifications of a new learning lab environment, to effectively raising a risk with the SLT on product performance, to convincing a Chief Data Officer on the ROI your products bring to his business metrics. You actively enjoy thinking about how to influence these different stakeholders Ability to distinguish between signal and noise: You know how to make stakeholders feel heard whilst holding the line on what is right to prioritise and why. You effectively balance the need to improve learner experience with the practical realities of working with constrained resources A strong vision for applied learning: you strongly believe in the power of apprenticeship and applied learning models to supercharge the acquisition of data skills and you bring vision and expertise both internally and externally to how to do this effectively AI enabled practices: you are confident in building and using AI workflows to automate research, development and reporting tasks, and are excited about embracing AI to help you spend time on the tasks which most need your expertise Preferred Skills and Qualifications Relevant industry experience: work experience in a data aligned field such as Data Science, Analytics or Engineering Instructional Literacy: Experience with cohort based or online content creation, specifically within technical or professional training Regulatory Knowledge Experience working within regulated structures (e.g., UK Apprenticeship Levy) is a significant plus. Benefits Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company wide wellbeing days (M Powered Weekend) and 8 bank holidays per year Health & Wellness - private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month Work from anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year Space to connect - Beyond the desk, we make time for weekly catch ups, seasonal celebrations, and have a kitchen that's always stocked! Our Commitment to Diversity, Equity and Inclusion We're an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children's Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role The Venue Security & Reception Officer is responsible for ensuring the safety, security, and smooth operation of all backstage areas at Sheffield City Hall. This role is the first point of contact for artists, crew, contractors, and staff entering the building via the stagedoor, and plays a critical part in maintaining a secure, professional, and welcoming environment during events, rehearsals, and day to day venue operations. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Managing backstage access and security , controlling entry to restricted areas, issuing accreditation, maintaining accurate logs, conducting checks, and ensuring safe, compliant backstage routes at all times. Acting as the key point of contact for artists and crews , delivering a professional, discreet welcome and coordinating closely with tour managers, production teams and venue departments. Maintaining a safe and secure environment , monitoring CCTV and alarms, responding to incidents or emergencies, supporting evacuations and completing incident reporting in line with procedures. Providing operational and logistical support , overseeing deliveries, contractor access, loading bays and vehicle movements, while managing keys, passes, lost property and secure storage. Ensuring smooth daily venue operations , maintaining an organised stagedoor area and taking responsibility for opening and securing the building as required. We are looking for someone with: Relevant security experience , ideally within live venues or events, with theatre, concert hall or touring backgrounds an advantage. Excellent communication and people skills , able to stay calm under pressure and work professionally with artists, crews and venue teams. A strong grasp of safety and safeguarding , including emergency procedures and incident awareness in live environments. The right qualifications , including an SIA Door Supervisor licence (essential), with First Aid at Work and CCTV Operator certifications as added strengths. Solid administrative and technical capability , confident using Microsoft Word, Excel and email systems for logging, reporting and day to day coordination. Recruitment Process Outlined: 1st Stage- Intro Call with Talent Team 2nd Stage- Interview with Hiring Team at Sheffield City Hall Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Apr 21, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. About the Role The Venue Security & Reception Officer is responsible for ensuring the safety, security, and smooth operation of all backstage areas at Sheffield City Hall. This role is the first point of contact for artists, crew, contractors, and staff entering the building via the stagedoor, and plays a critical part in maintaining a secure, professional, and welcoming environment during events, rehearsals, and day to day venue operations. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global , but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy. A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; Legends Global will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities: Managing backstage access and security , controlling entry to restricted areas, issuing accreditation, maintaining accurate logs, conducting checks, and ensuring safe, compliant backstage routes at all times. Acting as the key point of contact for artists and crews , delivering a professional, discreet welcome and coordinating closely with tour managers, production teams and venue departments. Maintaining a safe and secure environment , monitoring CCTV and alarms, responding to incidents or emergencies, supporting evacuations and completing incident reporting in line with procedures. Providing operational and logistical support , overseeing deliveries, contractor access, loading bays and vehicle movements, while managing keys, passes, lost property and secure storage. Ensuring smooth daily venue operations , maintaining an organised stagedoor area and taking responsibility for opening and securing the building as required. We are looking for someone with: Relevant security experience , ideally within live venues or events, with theatre, concert hall or touring backgrounds an advantage. Excellent communication and people skills , able to stay calm under pressure and work professionally with artists, crews and venue teams. A strong grasp of safety and safeguarding , including emergency procedures and incident awareness in live environments. The right qualifications , including an SIA Door Supervisor licence (essential), with First Aid at Work and CCTV Operator certifications as added strengths. Solid administrative and technical capability , confident using Microsoft Word, Excel and email systems for logging, reporting and day to day coordination. Recruitment Process Outlined: 1st Stage- Intro Call with Talent Team 2nd Stage- Interview with Hiring Team at Sheffield City Hall Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.
Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at About the Role Reporting directly to the Chief Operating Officer, this role presents a unique opportunity to drive transformational change and optimise revenue streams in the food and beverage space at Olympia Events. In this role, you will be responsible for the overall running of the Catering offer for the Events business, driving quality and service standards to the highest level and promoting innovation and product development. You will lead a team, maintaining close controls on both product and labour whilst ensuring exemplary customer satisfaction. You will be an experienced, creative, commercially aware senior leader with a strong track record in delivering successful food and beverage offerings. You will have a deep understanding of food and beverage trends as well as an ability to effectively negotiate with a multitude of suppliers. You will be responsible for structuring and managing the Food and Beverage department so your ability to provide inspirational leadership in a fast-paced, constantly evolving environment is essential. This position requires a strategic leader with a passion for hospitality and a commitment to excellence. Key responsibilities Working in conjunction with the Legends global team, the Chief Operating Officer and the Head of Human Resources, devise a workforce structure for the F&B department which will be fit for the future and meet the ambitions of the redevelopment before attracting and recruiting a high-performing team. Lead the creation of an impactful, commercially advantageous F&B strategy, optimising all revenue streams and maximising cost efficiencies. Work alongside the Finance Director to set and monitor budgets, guaranteeing the operation achieves financial targets of revenue and profit to ensure its ongoing financial viability. Undertake market research, forecasting, and competitive analysis to identify new opportunities for maximising revenue. Develop and execute innovative concepts and programs to enhance the customer experience and lead the team to ensure a high level of hospitality is delivered across the board. Collaborate with the Executive Chef, Legends central team and Olympia clients to customise catering menus and beverage offerings based on specific preferences, requirements and market research. Work closely with Head of F&B sales to ensure alignment with culinary offers, financial performance and client requirements. Collaborate with the Director of Marketing and Communications to ensure all marketing for F&B activity is commercially astute, viable and customer led. Develop and manage plans, budgets and timelines to ensure efficient and effective execution of F&B initiatives. Collaborate with Executive Chef, Head of Retail Heritage Halls, General Managers of ICC & Addison to ensure the standards of F&B offers across all 3 venues are of suitable high standard, aligned and in keeping with the venues. Negotiate and manage successful relationships with relevant vendors/sub-contractors. Identify, adopt and implement KPIs and management information for the board to track and measure success. Develop and produce regular reports providing a breakdown and analysis of flash sales and wage costs. Implement and ensure compliance with health and safety and food hygiene regulations as well as Legends company standards and policies. Be laser focussed on the scheduling and efficient use of salaried and casual staff ensuring sufficient cover for events within budgetary parameters. Where required, work positively and collaboratively with F&B leads and partners across the Legends family and Olympia Estate to ensure all work and efforts are aligned to the wider destination strategy. About you Proven senior F&B leadership experience within high volume, customer focused venues, with a track record of developing and successfully delivering F&B strategies aligned to commercial objectives. Demonstrated ability to build and lead functions from scratch, providing inspirational leadership to recruit, develop and motivate high performing, flexible teams. Commercially and financially astute, with strong capability in budgeting, margin and stock control, labour management, and real time reporting to multiple stakeholders. Deep knowledge of hospitality trends, food innovation and operational delivery, including catering infrastructure, statutory compliance, food hygiene and health & safety. Credible, strategic communicator and decision maker, able to influence at all levels, present to diverse audiences, operate under pressure with integrity, and manage sensitive matters discreetly Holder of a Personal Licence. Sustainability Responsibilities: Continuously improve your knowledge of Olympia Events' sustainability programme - the 'Grand Plan'. Complete all training provided and promote sustainability practices to meet our Grand Plan objectives Follow and promote all sustainable workplace policies and procedures and seek ways to make your department more sustainable by taking an active role to initiate change Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over according to the changing needs of the business.
Apr 21, 2026
Full time
Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at About the Role Reporting directly to the Chief Operating Officer, this role presents a unique opportunity to drive transformational change and optimise revenue streams in the food and beverage space at Olympia Events. In this role, you will be responsible for the overall running of the Catering offer for the Events business, driving quality and service standards to the highest level and promoting innovation and product development. You will lead a team, maintaining close controls on both product and labour whilst ensuring exemplary customer satisfaction. You will be an experienced, creative, commercially aware senior leader with a strong track record in delivering successful food and beverage offerings. You will have a deep understanding of food and beverage trends as well as an ability to effectively negotiate with a multitude of suppliers. You will be responsible for structuring and managing the Food and Beverage department so your ability to provide inspirational leadership in a fast-paced, constantly evolving environment is essential. This position requires a strategic leader with a passion for hospitality and a commitment to excellence. Key responsibilities Working in conjunction with the Legends global team, the Chief Operating Officer and the Head of Human Resources, devise a workforce structure for the F&B department which will be fit for the future and meet the ambitions of the redevelopment before attracting and recruiting a high-performing team. Lead the creation of an impactful, commercially advantageous F&B strategy, optimising all revenue streams and maximising cost efficiencies. Work alongside the Finance Director to set and monitor budgets, guaranteeing the operation achieves financial targets of revenue and profit to ensure its ongoing financial viability. Undertake market research, forecasting, and competitive analysis to identify new opportunities for maximising revenue. Develop and execute innovative concepts and programs to enhance the customer experience and lead the team to ensure a high level of hospitality is delivered across the board. Collaborate with the Executive Chef, Legends central team and Olympia clients to customise catering menus and beverage offerings based on specific preferences, requirements and market research. Work closely with Head of F&B sales to ensure alignment with culinary offers, financial performance and client requirements. Collaborate with the Director of Marketing and Communications to ensure all marketing for F&B activity is commercially astute, viable and customer led. Develop and manage plans, budgets and timelines to ensure efficient and effective execution of F&B initiatives. Collaborate with Executive Chef, Head of Retail Heritage Halls, General Managers of ICC & Addison to ensure the standards of F&B offers across all 3 venues are of suitable high standard, aligned and in keeping with the venues. Negotiate and manage successful relationships with relevant vendors/sub-contractors. Identify, adopt and implement KPIs and management information for the board to track and measure success. Develop and produce regular reports providing a breakdown and analysis of flash sales and wage costs. Implement and ensure compliance with health and safety and food hygiene regulations as well as Legends company standards and policies. Be laser focussed on the scheduling and efficient use of salaried and casual staff ensuring sufficient cover for events within budgetary parameters. Where required, work positively and collaboratively with F&B leads and partners across the Legends family and Olympia Estate to ensure all work and efforts are aligned to the wider destination strategy. About you Proven senior F&B leadership experience within high volume, customer focused venues, with a track record of developing and successfully delivering F&B strategies aligned to commercial objectives. Demonstrated ability to build and lead functions from scratch, providing inspirational leadership to recruit, develop and motivate high performing, flexible teams. Commercially and financially astute, with strong capability in budgeting, margin and stock control, labour management, and real time reporting to multiple stakeholders. Deep knowledge of hospitality trends, food innovation and operational delivery, including catering infrastructure, statutory compliance, food hygiene and health & safety. Credible, strategic communicator and decision maker, able to influence at all levels, present to diverse audiences, operate under pressure with integrity, and manage sensitive matters discreetly Holder of a Personal Licence. Sustainability Responsibilities: Continuously improve your knowledge of Olympia Events' sustainability programme - the 'Grand Plan'. Complete all training provided and promote sustainability practices to meet our Grand Plan objectives Follow and promote all sustainable workplace policies and procedures and seek ways to make your department more sustainable by taking an active role to initiate change Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over according to the changing needs of the business.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. Tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Apr 21, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. Tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Proven experience in compliance, governance, or ethical risk management within complex, regulated environments. A leading UK utilities organisation undertaking several major infrastructure programmes is currently recruiting for a Conflict of Interest Compliance Manager on a full-time, permanent basis in Peterborough (hybrid working). Role - Conflict of Interest Compliance Manager Type - Permanent Location - Peterborough (Hybrid: 2-3 days onsite per week) Salary - £60,000 to £65,000 + excellent benefits Key responsibilities for the Conflict of Interest Compliance Manager will include and will not be limited to: Develop and maintain Conflict of Interest (COI) policies, making sure they meet legal, regulatory, and ethical requirements. Advise employees, senior leaders, and project teams on COI issues throughout the full programme lifecycle. Carry out audits, investigations, and regular monitoring to spot and address potential conflicts. Oversee the COI disclosure process for both internal and external stakeholders, supporting or leading review panels. Create and deliver training to build awareness and promote a strong culture of integrity. Support major infrastructure programmes by helping assess COI risks and putting effective mitigation plans in place. Keep accurate records, produce reports, and share insights with senior leaders and regulatory bodies when needed. Key skills and experience required for the Conflict of Interest Compliance Manager and will not be limited to: Strong background working in regulated or complex major project environments with multiple contractors and partners. Solid understanding of conflict-of-interest rules, ethics, governance, and compliance frameworks. Confident analysing information, solving problems, and influencing stakeholders at all levels. Experience in utilities or infrastructure is a bonus. Degree in Law, Business, Finance, Procurement/Supply Chain, or a related field. Professional compliance certification (e.g., CCEP, CRCM) or working towards one. Someone who values integrity, transparency, and ethical decision-making. To apply for this Conflict of Interest Compliance Manager / Compliance Specialist / Governance Manager / Ethical Risk Manager / COI Specialist / Compliance Officer role, candidates must be eligible to live and work in the UK.
Apr 21, 2026
Full time
Proven experience in compliance, governance, or ethical risk management within complex, regulated environments. A leading UK utilities organisation undertaking several major infrastructure programmes is currently recruiting for a Conflict of Interest Compliance Manager on a full-time, permanent basis in Peterborough (hybrid working). Role - Conflict of Interest Compliance Manager Type - Permanent Location - Peterborough (Hybrid: 2-3 days onsite per week) Salary - £60,000 to £65,000 + excellent benefits Key responsibilities for the Conflict of Interest Compliance Manager will include and will not be limited to: Develop and maintain Conflict of Interest (COI) policies, making sure they meet legal, regulatory, and ethical requirements. Advise employees, senior leaders, and project teams on COI issues throughout the full programme lifecycle. Carry out audits, investigations, and regular monitoring to spot and address potential conflicts. Oversee the COI disclosure process for both internal and external stakeholders, supporting or leading review panels. Create and deliver training to build awareness and promote a strong culture of integrity. Support major infrastructure programmes by helping assess COI risks and putting effective mitigation plans in place. Keep accurate records, produce reports, and share insights with senior leaders and regulatory bodies when needed. Key skills and experience required for the Conflict of Interest Compliance Manager and will not be limited to: Strong background working in regulated or complex major project environments with multiple contractors and partners. Solid understanding of conflict-of-interest rules, ethics, governance, and compliance frameworks. Confident analysing information, solving problems, and influencing stakeholders at all levels. Experience in utilities or infrastructure is a bonus. Degree in Law, Business, Finance, Procurement/Supply Chain, or a related field. Professional compliance certification (e.g., CCEP, CRCM) or working towards one. Someone who values integrity, transparency, and ethical decision-making. To apply for this Conflict of Interest Compliance Manager / Compliance Specialist / Governance Manager / Ethical Risk Manager / COI Specialist / Compliance Officer role, candidates must be eligible to live and work in the UK.
Agricultural Liaison Officers page is loaded Agricultural Liaison Officerslocations: Nationwidetime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR1388At Dalcour Maclaren, we're key players in the Utilities and Infrastructure industry, bringing the UK and Ireland closer to Net Zero every day. Our land, environmental and geospatial experts work together to unlock the consents needed by our clients to deliver key projects. Our services include land access and assembly, agricultural liaison, planning, environmental impact assessments and geospatial mapping. Join us, and play your part in helping us to achieve our vision; to be the professional services team of choice, leading the Utilities and Infrastructure industry to a sustainable future. We're looking for agricultural talent across England with a strong background, knowledge and understanding of rural affairs and agriculture to support clients and landowners through some of the largest utility and infrastructure projects in the UK, moving us towards our NetZero goals!The opportunity as a Liaison Officer will see you working with Surveyors on a wide range of agricultural projects and land related activities and will quickly be given responsibility for your own projects and assignments.We're looking for confident people with excellent communication skills, attention to detail and strong agricultural knowledge. The candidate must have their own car as the role involves travelling to sites visiting clients, landowners and farmers, whilst maintaining a flexible base from the office. As a Liaison Officer you will: Be the main interface between the client and landowners, occupiers and agents on a day-to-day basis and build key relationships with the affected parties Proactively engage with landowners to secure the consents required Keep the client up to date and advise them on practical matters affecting land Complete land referencing, including finding owners and occupiers of land Deal with landowner complaints regarding on-site activities Arrange site visits for serving notices, undertaking record of conditions and undertaking site meetings Assist the team and settle compensation claims Maintain accurate stakeholder records tracking progress and provide clear and concise records of condition Work in line with client-set timeframes and targets to ensure the timely delivery of the programme Work closely with project teams, often operating directly from the project / client site Build and Maintain own knowledge and skills through company run training The successful candidate will: Have a full UK driving licence Have good knowledge of agriculture and rural affairs Be an excellent communicator with the willingness to learn and develop Are self-motivated and organised Be a great team player and have a can-do attitude Benefits: Annual bonus scheme 25 days annual leave plus 1 day to celebrate your birthday Vitality Health Membership (including Private healthcare, subsidised gym membership and other discounts) Flexible working through our 'Flexible Advantage' supporting working families & your work/life balance Pension Scheme via The Peoples Pension Life insurance (4x Base Salary) Free on-site parking in non-city centre offices Cycle to work scheme 26 Weeks paid Maternity Leave 4 Weeks paid Paternity Leave BHN Extras - provides discounted gift cards for hundreds of popular retailers Electric Vehicle Salary Sacrifice Scheme (provided by Octopus Electric Vehicles) effective at 1 years' service Sabbatical Policy effective at 3 years' service Professional development - paid study leave Military service paid leave (7.5 days per year) Employee Assistance Programme (EAP) plus wider Mental Health & Wellbeing support 2 x Company-wide events every year, in addition to multiple office socials throughout the year Dalcour Maclaren is an equal opportunities employer. At Dalcour Maclaren, our people help drive the transition to net zero by unlocking consents for the UK's utilities and infrastructure sector.Whether you're starting out or bringing years of experience, a Dalcour Maclaren job has a real impact on your career, our clients, and the systems that power and connect the UK.We're always open to hearing from top talent. If you're interested in Dalcour Maclaren careers, send us your CV and the roles you are suited to.
Apr 21, 2026
Full time
Agricultural Liaison Officers page is loaded Agricultural Liaison Officerslocations: Nationwidetime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR1388At Dalcour Maclaren, we're key players in the Utilities and Infrastructure industry, bringing the UK and Ireland closer to Net Zero every day. Our land, environmental and geospatial experts work together to unlock the consents needed by our clients to deliver key projects. Our services include land access and assembly, agricultural liaison, planning, environmental impact assessments and geospatial mapping. Join us, and play your part in helping us to achieve our vision; to be the professional services team of choice, leading the Utilities and Infrastructure industry to a sustainable future. We're looking for agricultural talent across England with a strong background, knowledge and understanding of rural affairs and agriculture to support clients and landowners through some of the largest utility and infrastructure projects in the UK, moving us towards our NetZero goals!The opportunity as a Liaison Officer will see you working with Surveyors on a wide range of agricultural projects and land related activities and will quickly be given responsibility for your own projects and assignments.We're looking for confident people with excellent communication skills, attention to detail and strong agricultural knowledge. The candidate must have their own car as the role involves travelling to sites visiting clients, landowners and farmers, whilst maintaining a flexible base from the office. As a Liaison Officer you will: Be the main interface between the client and landowners, occupiers and agents on a day-to-day basis and build key relationships with the affected parties Proactively engage with landowners to secure the consents required Keep the client up to date and advise them on practical matters affecting land Complete land referencing, including finding owners and occupiers of land Deal with landowner complaints regarding on-site activities Arrange site visits for serving notices, undertaking record of conditions and undertaking site meetings Assist the team and settle compensation claims Maintain accurate stakeholder records tracking progress and provide clear and concise records of condition Work in line with client-set timeframes and targets to ensure the timely delivery of the programme Work closely with project teams, often operating directly from the project / client site Build and Maintain own knowledge and skills through company run training The successful candidate will: Have a full UK driving licence Have good knowledge of agriculture and rural affairs Be an excellent communicator with the willingness to learn and develop Are self-motivated and organised Be a great team player and have a can-do attitude Benefits: Annual bonus scheme 25 days annual leave plus 1 day to celebrate your birthday Vitality Health Membership (including Private healthcare, subsidised gym membership and other discounts) Flexible working through our 'Flexible Advantage' supporting working families & your work/life balance Pension Scheme via The Peoples Pension Life insurance (4x Base Salary) Free on-site parking in non-city centre offices Cycle to work scheme 26 Weeks paid Maternity Leave 4 Weeks paid Paternity Leave BHN Extras - provides discounted gift cards for hundreds of popular retailers Electric Vehicle Salary Sacrifice Scheme (provided by Octopus Electric Vehicles) effective at 1 years' service Sabbatical Policy effective at 3 years' service Professional development - paid study leave Military service paid leave (7.5 days per year) Employee Assistance Programme (EAP) plus wider Mental Health & Wellbeing support 2 x Company-wide events every year, in addition to multiple office socials throughout the year Dalcour Maclaren is an equal opportunities employer. At Dalcour Maclaren, our people help drive the transition to net zero by unlocking consents for the UK's utilities and infrastructure sector.Whether you're starting out or bringing years of experience, a Dalcour Maclaren job has a real impact on your career, our clients, and the systems that power and connect the UK.We're always open to hearing from top talent. If you're interested in Dalcour Maclaren careers, send us your CV and the roles you are suited to.
Agricultural Liaison Officer page is loaded Agricultural Liaison Officerlocations: Thetfordtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR1653At Dalcour Maclaren, we're key players in the Utilities and Infrastructure industry, bringing the UK and Ireland closer to Net Zero every day. Our land, environmental and geospatial experts work together to unlock the consents needed by our clients to deliver key projects. Our services include land access and assembly, agricultural liaison, planning, environmental impact assessments and geospatial mapping. Join us, and play your part in helping us to achieve our vision; to be the professional services team of choice, leading the Utilities and Infrastructure industry to a sustainable future. As a Liaison Officer you will: Be the main interface between the client and landowners, occupiers and agents on a day-to-day basis and build key relationships with the affected parties Proactively engage with landowners to secure the consents required Keep the client up to date and advise them on practical matters affecting land Complete land referencing, including finding owners and occupiers of land Deal with landowner complaints regarding on-site activities Arrange site visits for serving notices, undertaking record of conditions and undertaking site meetings Assist the team and settle compensation claims Maintain accurate stakeholder records tracking progress and provide clear and concise records of condition Work in line with client-set timeframes and targets to ensure the timely delivery of the programme Work closely with project teams, often operating directly from the project / client site Build and Maintain own knowledge and skills through company run training The successful candidate will: Have a full UK driving licence Have good knowledge of agriculture and rural affairs Be an excellent communicator with the willingness to learn and develop Are self-motivated and organised Be a great team player and have a can-do attitude Benefits: Annual bonus scheme 25 days annual leave plus 1 day to celebrate your birthday Vitality Health Membership (including Private healthcare, subsidised gym membership and other discounts) Flexible working through our 'Flexible Advantage' supporting working families & your work/life balance Pension Scheme via The Peoples Pension Life insurance (4x Base Salary) Free on-site parking in non-city centre offices Cycle to work scheme 26 Weeks paid Maternity Leave 4 Weeks paid Paternity Leave BHN Extras - provides discounted gift cards for hundreds of popular retailers Electric Vehicle Salary Sacrifice Scheme (provided by Octopus Electric Vehicles) effective at 1 years' service Sabbatical Policy effective at 3 years' service Professional development - paid study leave Military service paid leave (7.5 days per year) Employee Assistance Programme (EAP) plus wider Mental Health & Wellbeing support 2 x Company-wide events every year, in addition to multiple office socials throughout the year Dalcour Maclaren is an equal opportunities employer. At Dalcour Maclaren, our people help drive the transition to net zero by unlocking consents for the UK's utilities and infrastructure sector.Whether you're starting out or bringing years of experience, a Dalcour Maclaren job has a real impact on your career, our clients, and the systems that power and connect the UK.We're always open to hearing from top talent. If you're interested in Dalcour Maclaren careers, send us your CV and the roles you are suited to.
Apr 21, 2026
Full time
Agricultural Liaison Officer page is loaded Agricultural Liaison Officerlocations: Thetfordtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR1653At Dalcour Maclaren, we're key players in the Utilities and Infrastructure industry, bringing the UK and Ireland closer to Net Zero every day. Our land, environmental and geospatial experts work together to unlock the consents needed by our clients to deliver key projects. Our services include land access and assembly, agricultural liaison, planning, environmental impact assessments and geospatial mapping. Join us, and play your part in helping us to achieve our vision; to be the professional services team of choice, leading the Utilities and Infrastructure industry to a sustainable future. As a Liaison Officer you will: Be the main interface between the client and landowners, occupiers and agents on a day-to-day basis and build key relationships with the affected parties Proactively engage with landowners to secure the consents required Keep the client up to date and advise them on practical matters affecting land Complete land referencing, including finding owners and occupiers of land Deal with landowner complaints regarding on-site activities Arrange site visits for serving notices, undertaking record of conditions and undertaking site meetings Assist the team and settle compensation claims Maintain accurate stakeholder records tracking progress and provide clear and concise records of condition Work in line with client-set timeframes and targets to ensure the timely delivery of the programme Work closely with project teams, often operating directly from the project / client site Build and Maintain own knowledge and skills through company run training The successful candidate will: Have a full UK driving licence Have good knowledge of agriculture and rural affairs Be an excellent communicator with the willingness to learn and develop Are self-motivated and organised Be a great team player and have a can-do attitude Benefits: Annual bonus scheme 25 days annual leave plus 1 day to celebrate your birthday Vitality Health Membership (including Private healthcare, subsidised gym membership and other discounts) Flexible working through our 'Flexible Advantage' supporting working families & your work/life balance Pension Scheme via The Peoples Pension Life insurance (4x Base Salary) Free on-site parking in non-city centre offices Cycle to work scheme 26 Weeks paid Maternity Leave 4 Weeks paid Paternity Leave BHN Extras - provides discounted gift cards for hundreds of popular retailers Electric Vehicle Salary Sacrifice Scheme (provided by Octopus Electric Vehicles) effective at 1 years' service Sabbatical Policy effective at 3 years' service Professional development - paid study leave Military service paid leave (7.5 days per year) Employee Assistance Programme (EAP) plus wider Mental Health & Wellbeing support 2 x Company-wide events every year, in addition to multiple office socials throughout the year Dalcour Maclaren is an equal opportunities employer. At Dalcour Maclaren, our people help drive the transition to net zero by unlocking consents for the UK's utilities and infrastructure sector.Whether you're starting out or bringing years of experience, a Dalcour Maclaren job has a real impact on your career, our clients, and the systems that power and connect the UK.We're always open to hearing from top talent. If you're interested in Dalcour Maclaren careers, send us your CV and the roles you are suited to.
Agricultural Liaison Officer page is loaded Agricultural Liaison Officerlocations: Manchestertime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR1517At Dalcour Maclaren, we're key players in the Utilities and Infrastructure industry, bringing the UK and Ireland closer to Net Zero every day. Our land, environmental and geospatial experts work together to unlock the consents needed by our clients to deliver key projects. Our services include land access and assembly, agricultural liaison, planning, environmental impact assessments and geospatial mapping. Join us, and play your part in helping us to achieve our vision; to be the professional services team of choice, leading the Utilities and Infrastructure industry to a sustainable future. Please note: this role will focus on projects on the west coast of Lancashire, so we are keen to speak to candidates in and around that location. As an Agricultural Liaison Officer you will: Be the main interface between the client and landowners, occupiers and agents on a day-to-day basis and build key relationships with the affected parties Proactively engage with landowners to secure the consents required Keep the client up to date and advise them on practical matters affecting land Complete land referencing, including finding owners and occupiers of land Deal with landowner complaints regarding on-site activities Arrange site visits for serving notices, undertaking record of conditions and undertaking site meetings Assist the team and settle compensation claims Maintain accurate stakeholder records tracking progress and provide clear and concise records of condition Work in line with client-set timeframes and targets to ensure the timely delivery of the programme Work closely with project teams, often operating directly from the project / client site Build and Maintain own knowledge and skills through company run training The successful candidate will: Have a full UK driving licence Have good knowledge of agriculture and rural affairs Be an excellent communicator with the willingness to learn and develop Are self-motivated and organised Be a great team player and have a can-do attitude Benefits: Annual bonus scheme 25 days annual leave plus 1 day to celebrate your birthday Vitality Health Membership (including Private healthcare, subsidised gym membership and other discounts) Flexible working through our 'Flexible Advantage' supporting working families & your work/life balance Pension Scheme via The Peoples Pension Life insurance (4x Base Salary) Free on-site parking in non-city centre offices Cycle to work scheme 26 Weeks paid Maternity Leave 4 Weeks paid Paternity Leave BHN Extras - provides discounted gift cards for hundreds of popular retailers Electric Vehicle Salary Sacrifice Scheme (provided by Octopus Electric Vehicles) effective at 1 years' service Sabbatical Policy effective at 3 years' service Professional development - paid study leave Military service paid leave (7.5 days per year) Employee Assistance Programme (EAP) plus wider Mental Health & Wellbeing support 2 x Company-wide events every year, in addition to multiple office socials throughout the year Dalcour Maclaren is an equal opportunities employer. At Dalcour Maclaren, our people help drive the transition to net zero by unlocking consents for the UK's utilities and infrastructure sector.Whether you're starting out or bringing years of experience, a Dalcour Maclaren job has a real impact on your career, our clients, and the systems that power and connect the UK.We're always open to hearing from top talent. If you're interested in Dalcour Maclaren careers, send us your CV and the roles you are suited to.
Apr 21, 2026
Full time
Agricultural Liaison Officer page is loaded Agricultural Liaison Officerlocations: Manchestertime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR1517At Dalcour Maclaren, we're key players in the Utilities and Infrastructure industry, bringing the UK and Ireland closer to Net Zero every day. Our land, environmental and geospatial experts work together to unlock the consents needed by our clients to deliver key projects. Our services include land access and assembly, agricultural liaison, planning, environmental impact assessments and geospatial mapping. Join us, and play your part in helping us to achieve our vision; to be the professional services team of choice, leading the Utilities and Infrastructure industry to a sustainable future. Please note: this role will focus on projects on the west coast of Lancashire, so we are keen to speak to candidates in and around that location. As an Agricultural Liaison Officer you will: Be the main interface between the client and landowners, occupiers and agents on a day-to-day basis and build key relationships with the affected parties Proactively engage with landowners to secure the consents required Keep the client up to date and advise them on practical matters affecting land Complete land referencing, including finding owners and occupiers of land Deal with landowner complaints regarding on-site activities Arrange site visits for serving notices, undertaking record of conditions and undertaking site meetings Assist the team and settle compensation claims Maintain accurate stakeholder records tracking progress and provide clear and concise records of condition Work in line with client-set timeframes and targets to ensure the timely delivery of the programme Work closely with project teams, often operating directly from the project / client site Build and Maintain own knowledge and skills through company run training The successful candidate will: Have a full UK driving licence Have good knowledge of agriculture and rural affairs Be an excellent communicator with the willingness to learn and develop Are self-motivated and organised Be a great team player and have a can-do attitude Benefits: Annual bonus scheme 25 days annual leave plus 1 day to celebrate your birthday Vitality Health Membership (including Private healthcare, subsidised gym membership and other discounts) Flexible working through our 'Flexible Advantage' supporting working families & your work/life balance Pension Scheme via The Peoples Pension Life insurance (4x Base Salary) Free on-site parking in non-city centre offices Cycle to work scheme 26 Weeks paid Maternity Leave 4 Weeks paid Paternity Leave BHN Extras - provides discounted gift cards for hundreds of popular retailers Electric Vehicle Salary Sacrifice Scheme (provided by Octopus Electric Vehicles) effective at 1 years' service Sabbatical Policy effective at 3 years' service Professional development - paid study leave Military service paid leave (7.5 days per year) Employee Assistance Programme (EAP) plus wider Mental Health & Wellbeing support 2 x Company-wide events every year, in addition to multiple office socials throughout the year Dalcour Maclaren is an equal opportunities employer. At Dalcour Maclaren, our people help drive the transition to net zero by unlocking consents for the UK's utilities and infrastructure sector.Whether you're starting out or bringing years of experience, a Dalcour Maclaren job has a real impact on your career, our clients, and the systems that power and connect the UK.We're always open to hearing from top talent. If you're interested in Dalcour Maclaren careers, send us your CV and the roles you are suited to.
Client Local Authority in Newham Job Title Leasehold Programme Manager Pay Rate 53,373 per anum Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Fixed Term Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To lead the dedicated Leaseholder Engagement Team responsible for delivering the engagement, communications, consultation, and enforcement-support functions of the Council's Flat Entrance Door (FED) Programme of Replacement across approximately 7,267 leasehold properties Key Responsibilities Programme Coordination and Planning Lead the planning and delivery of the FED Programme engagement workstream, ensuring alignment with overall programme milestones Develop and maintain the programme engagement plan, including phased rollout across high-rise, medium-rise, and low-rise stock Coordinate the team's activities to ensure efficient caseload management across 7,267 properties Monitor programme progress and report monthly to the FED Programme Board on KPIs, risks, and issues Team Management and Supervision Line manage three Leasehold Engagement Officers, including recruitment, induction, supervision, and performance management Allocate caseloads and monitor individual officer workloads to ensure equitable distribution and timely delivery Provide coaching, guidance, and support to team members on complex cases and difficult conversations Conduct regular 1:1 supervision meetings and team meetings to maintain communication and morale Section 20 Consultation Management Oversee the Section 20 consultation process, ensuring all statutory requirements and timescales are met Quality-assure all S20 documentation (Notice of Intention, Notice of Estimates, notification of award) before issue Liaise with Legal Services to ensure consultation materials are legally compliant and defensible Manage the processing of leaseholder observations and contractor nominations Escalation and Complex Case Management Act as the escalation point for complex, disputed, or sensitive cases requiring senior decision-making Handle complaints and formal representations from leaseholders or their representatives Liaise with Legal Services on potential FTT challenges and enforcement proceedings Make decisions on self-replacement opt-out applications where compliance with specification is uncertain Enforcement Protocol Oversight Oversee the initiation of the graduated enforcement protocol (Stages 1-4A) for non-participating leaseholders Ensure adequate evidence and documentation is compiled to support enforcement action Coordinate with Legal Services on breach notices, Section 146 notices, and forfeiture proceedings Essential Criteria Substantial experience in leasehold management, housing management, or a related field Proven experience of managing and supervising a team in a high-volume, target-driven environment Strong knowledge of the Landlord and Tenant Act 1985, including Section 20 consultation requirements Experience of managing statutory consultation processes with strict legal timescales Excellent communication skills, both written and verbal, with the ability to explain complex issues clearly Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 21, 2026
Contractor
Client Local Authority in Newham Job Title Leasehold Programme Manager Pay Rate 53,373 per anum Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Fixed Term Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To lead the dedicated Leaseholder Engagement Team responsible for delivering the engagement, communications, consultation, and enforcement-support functions of the Council's Flat Entrance Door (FED) Programme of Replacement across approximately 7,267 leasehold properties Key Responsibilities Programme Coordination and Planning Lead the planning and delivery of the FED Programme engagement workstream, ensuring alignment with overall programme milestones Develop and maintain the programme engagement plan, including phased rollout across high-rise, medium-rise, and low-rise stock Coordinate the team's activities to ensure efficient caseload management across 7,267 properties Monitor programme progress and report monthly to the FED Programme Board on KPIs, risks, and issues Team Management and Supervision Line manage three Leasehold Engagement Officers, including recruitment, induction, supervision, and performance management Allocate caseloads and monitor individual officer workloads to ensure equitable distribution and timely delivery Provide coaching, guidance, and support to team members on complex cases and difficult conversations Conduct regular 1:1 supervision meetings and team meetings to maintain communication and morale Section 20 Consultation Management Oversee the Section 20 consultation process, ensuring all statutory requirements and timescales are met Quality-assure all S20 documentation (Notice of Intention, Notice of Estimates, notification of award) before issue Liaise with Legal Services to ensure consultation materials are legally compliant and defensible Manage the processing of leaseholder observations and contractor nominations Escalation and Complex Case Management Act as the escalation point for complex, disputed, or sensitive cases requiring senior decision-making Handle complaints and formal representations from leaseholders or their representatives Liaise with Legal Services on potential FTT challenges and enforcement proceedings Make decisions on self-replacement opt-out applications where compliance with specification is uncertain Enforcement Protocol Oversight Oversee the initiation of the graduated enforcement protocol (Stages 1-4A) for non-participating leaseholders Ensure adequate evidence and documentation is compiled to support enforcement action Coordinate with Legal Services on breach notices, Section 146 notices, and forfeiture proceedings Essential Criteria Substantial experience in leasehold management, housing management, or a related field Proven experience of managing and supervising a team in a high-volume, target-driven environment Strong knowledge of the Landlord and Tenant Act 1985, including Section 20 consultation requirements Experience of managing statutory consultation processes with strict legal timescales Excellent communication skills, both written and verbal, with the ability to explain complex issues clearly Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Work with Purpose: Transfer your Skills to a Career in the Prison service Our Prison Officers join us from a wide range of backgrounds including customer service, administration, retail and hospitality, warehousing and logistics, health and social care, manufacturing, trades, operations and supervision, security, education and more. What you ve done before doesn t matter as much as how you work. We re focused on transferable skills and behaviours such as strong communication, teamwork, resilience, patience, good time management, and the ability to de-escalate challenging situations. A commitment to customer service and upholding health and safety standards is key the rest you ll learn through our comprehensive 10-week training course and the ongoing support of experienced colleagues. Day to day, you ll be involved in: Supervising prisoners across all aspects of prison wing activity Overseeing work and education programmes and encouraging participation Managing operational duties such as headcounts, cell searching, security and administrative processes Supporting and managing prisoners who may be at risk of self-harm As a Prison Officer, you ll be at the forefront of ensuring the health, safety and wellbeing of everyone in your care. It s a role where your contribution genuinely counts, as you help provide structure, encourage positive choices, and support prisoners on their journey towards rehabilitation. We operate 24/7, all year round, so you ll work a rota covering days, evenings, weekends, nights and bank holidays. We understand the importance of work life balance and operate a rota system that provides structure and flexibility, helping you plan meaningful time off to do the things you enjoy. What s in it for you? Your starting annual salary will be £28,187 increasing to £29,271 after 12 months and increasing again to £33,337 after three years service. We're fully committed to supporting you through a nationally-recognised qualification for Prison Custody Officers: PCO Portfolio or PCO apprenticeship. This typically takes 12-18 months and - as soon as either is successfully completed will increase your salary to £32,288. We also offer: Opportunity to earn approximately £37,800 including overtime (when available; this is based on an average of 4 hours per week) Clear career development pathways for you to transition quickly into operational management positions, with base salaries ranging from £37,000 to £42,000 Free parking on site, free use of the gym and free food on shift Pension scheme Health and wellbeing benefits Reward and recognition scheme Discounts including cinema, retail, dining, leisure centre memberships, mobile phone plans and more Option to apply for a Blue Light discount card Your recruitment journey: You ll be invited to complete an online assessment If successful, you ll attend a virtual competency-based interview, along with Maths and English assessments Once passed, you ll be invited to HMP Fosse Way for a Welcome Briefing about the prison and the role, a group session, a mobility assessment, and a guided visit around the prison After successfully completing the assessment process, you ll attend a 10-week, paid Initial Training Course (ITC) at the prison (100% attendance is required), which includes eight weeks of classroom-based training, two weeks of on-the-job shadowing to experience the role first-hand, completion of a Diploma in Custodial Care, First Aid training, and Control and Restraint training, ensuring you have all the skills you need. Why Serco? A place you can make an impact: You ll be key to ensuring the health, safety and wellbeing of prisoners, colleagues, and visitors, and play a vital role in reducing reoffending rates. A place you can count on: This role offers a huge amount of variety and opportunity, with the chance to progress into operations management or specialist services such as Psychology, Education, Health, or the Animal Unit as well as opportunities in our wider business! A place for you: You ll be part of a diverse and supportive team, with comprehensive training, guidance and advice from friendly, experienced colleagues. Travel Please note that this position is based at HMP Fosse Way in Leicester, which has limited public transport options. Due to the nature of our shift patterns, we strongly encourage applicants to consider their commute time and transportation options before applying. Therefore, we recommend that candidates live within a 30-mile radius of the site to maintain punctuality, work-life balance, and job satisfaction. Employment Checks and Right to Work This role is exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to security clearance checks, and satisfactory employment references. You ll be required to provide five years of employment and education history as part of these checks. This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules. Candidates who already have a valid right to work in the UK through an existing visa must meet the following minimum eligibility criteria: Have at least two years remaining on your current visa to ensure sufficient time in the role. Have lived in the UK for at least one year, as the vetting process requires a counter-signatory from a recognised professional who has known you for that period. Ready to impact a better future? Apply today.
Apr 21, 2026
Full time
Work with Purpose: Transfer your Skills to a Career in the Prison service Our Prison Officers join us from a wide range of backgrounds including customer service, administration, retail and hospitality, warehousing and logistics, health and social care, manufacturing, trades, operations and supervision, security, education and more. What you ve done before doesn t matter as much as how you work. We re focused on transferable skills and behaviours such as strong communication, teamwork, resilience, patience, good time management, and the ability to de-escalate challenging situations. A commitment to customer service and upholding health and safety standards is key the rest you ll learn through our comprehensive 10-week training course and the ongoing support of experienced colleagues. Day to day, you ll be involved in: Supervising prisoners across all aspects of prison wing activity Overseeing work and education programmes and encouraging participation Managing operational duties such as headcounts, cell searching, security and administrative processes Supporting and managing prisoners who may be at risk of self-harm As a Prison Officer, you ll be at the forefront of ensuring the health, safety and wellbeing of everyone in your care. It s a role where your contribution genuinely counts, as you help provide structure, encourage positive choices, and support prisoners on their journey towards rehabilitation. We operate 24/7, all year round, so you ll work a rota covering days, evenings, weekends, nights and bank holidays. We understand the importance of work life balance and operate a rota system that provides structure and flexibility, helping you plan meaningful time off to do the things you enjoy. What s in it for you? Your starting annual salary will be £28,187 increasing to £29,271 after 12 months and increasing again to £33,337 after three years service. We're fully committed to supporting you through a nationally-recognised qualification for Prison Custody Officers: PCO Portfolio or PCO apprenticeship. This typically takes 12-18 months and - as soon as either is successfully completed will increase your salary to £32,288. We also offer: Opportunity to earn approximately £37,800 including overtime (when available; this is based on an average of 4 hours per week) Clear career development pathways for you to transition quickly into operational management positions, with base salaries ranging from £37,000 to £42,000 Free parking on site, free use of the gym and free food on shift Pension scheme Health and wellbeing benefits Reward and recognition scheme Discounts including cinema, retail, dining, leisure centre memberships, mobile phone plans and more Option to apply for a Blue Light discount card Your recruitment journey: You ll be invited to complete an online assessment If successful, you ll attend a virtual competency-based interview, along with Maths and English assessments Once passed, you ll be invited to HMP Fosse Way for a Welcome Briefing about the prison and the role, a group session, a mobility assessment, and a guided visit around the prison After successfully completing the assessment process, you ll attend a 10-week, paid Initial Training Course (ITC) at the prison (100% attendance is required), which includes eight weeks of classroom-based training, two weeks of on-the-job shadowing to experience the role first-hand, completion of a Diploma in Custodial Care, First Aid training, and Control and Restraint training, ensuring you have all the skills you need. Why Serco? A place you can make an impact: You ll be key to ensuring the health, safety and wellbeing of prisoners, colleagues, and visitors, and play a vital role in reducing reoffending rates. A place you can count on: This role offers a huge amount of variety and opportunity, with the chance to progress into operations management or specialist services such as Psychology, Education, Health, or the Animal Unit as well as opportunities in our wider business! A place for you: You ll be part of a diverse and supportive team, with comprehensive training, guidance and advice from friendly, experienced colleagues. Travel Please note that this position is based at HMP Fosse Way in Leicester, which has limited public transport options. Due to the nature of our shift patterns, we strongly encourage applicants to consider their commute time and transportation options before applying. Therefore, we recommend that candidates live within a 30-mile radius of the site to maintain punctuality, work-life balance, and job satisfaction. Employment Checks and Right to Work This role is exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to security clearance checks, and satisfactory employment references. You ll be required to provide five years of employment and education history as part of these checks. This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules. Candidates who already have a valid right to work in the UK through an existing visa must meet the following minimum eligibility criteria: Have at least two years remaining on your current visa to ensure sufficient time in the role. Have lived in the UK for at least one year, as the vetting process requires a counter-signatory from a recognised professional who has known you for that period. Ready to impact a better future? Apply today.
LOCATION: MCARTHUR GLEN - ASHFORD SHIFT PATTERN: 5 day on, 4 days off Various shift lengths between 8 and 12 hrs, 42 HOURS PER WEEK PAY RATE: £13.45 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. KEY RESPONSIBILITIES Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise Safeguard all the sites are safe and non-threatening environment for all visitors/tenants. Ensuring all incidents are managed in accordance with site policies and procedure Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve Record/log all non-conformances and emergencies with the appropriate control room operatives Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices Maintain vigilance and highlight/manage unauthorised access by banned individuals Ensure radio procedures are always adhered to Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to Undertake any other reasonable duties as required to meet the needs of the business. Any other reasonable duties as requested by your line manager Ensure a timely response to all security issues and events Complete all training requirements as requested by line manager Be available to cover at least one additional shift per month if requested to cover absence/annual leave Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team Any other duties as assigned by your manager to support the team and ensure the smooth operation of the business will be communicated to you REQUIRED SKILLS AND EXPERIENCE Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary. To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre SIA and CCTV license essential First Aid Training BENEFITS 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABOUT ABM ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Apr 21, 2026
Full time
LOCATION: MCARTHUR GLEN - ASHFORD SHIFT PATTERN: 5 day on, 4 days off Various shift lengths between 8 and 12 hrs, 42 HOURS PER WEEK PAY RATE: £13.45 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. KEY RESPONSIBILITIES Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise Safeguard all the sites are safe and non-threatening environment for all visitors/tenants. Ensuring all incidents are managed in accordance with site policies and procedure Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve Record/log all non-conformances and emergencies with the appropriate control room operatives Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices Maintain vigilance and highlight/manage unauthorised access by banned individuals Ensure radio procedures are always adhered to Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to Undertake any other reasonable duties as required to meet the needs of the business. Any other reasonable duties as requested by your line manager Ensure a timely response to all security issues and events Complete all training requirements as requested by line manager Be available to cover at least one additional shift per month if requested to cover absence/annual leave Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team Any other duties as assigned by your manager to support the team and ensure the smooth operation of the business will be communicated to you REQUIRED SKILLS AND EXPERIENCE Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary. To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre SIA and CCTV license essential First Aid Training BENEFITS 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABOUT ABM ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
