Job Description If you're looking to take the next step in your finance career, we now have a fantastic opportunity for a Management Accountant/ Finance Business Partner to join us on a permanent basis responsible for our South West Region and associated depots. You'll be reporting directly into the Senior Finance Business Partner and responsible for supporting the Supply Chain and Operations Division. This role will provide an appropriate balance of support, challenge and value add to the supply chain management teams to enable them to achieve the business objective of sustainable profitable growth, with key focus on effective operational delivery and high levels of customer service. This role will be supporting several functions and depots including the coverage of Portbury, Bridgend and Bodmin. We are offering a hybrid working contract and you will be required to attend the Portbury depot on a weekly basis, with monthly visits to Ashford Kent, Bodmin and Bridgend. Key Accountabilities & Responsibilities: Production, analysis, and interpretation of weekly and monthly reports to enable performance to be monitored and enhanced. Production of monthly management accounts and variance analysis. Provide weekly flash and monthly forecasts of depot costs and volumes in conjunction with non-finance management teams. Reporting and monitoring of KPIs & volume on a weekly basis. Preparation of budgets and forecasts to include appropriate and consistent levels of challenge to ensure cost control is maintained. Close liaison with the management teams to help identify trends, CI opportunities, underperformance and such other issues as may enhance the performance and profitability of the business. First point of contact for function management teams for Finance related matters. Ensure compliance with Group policies and procedures to deliver tight financial control. Ensure SOX requirements are met and ensure all documentation is provided and any variances are investigated with, and all backup documentation is provided. Involvement in ad hoc projects and queries as required. Generation/compilation of business cases to support local change projects. To identify and resolve errors and discrepancies. To plan, organize and manage own workload to ensure your contribution to the department's monthly and financial reporting process is achieved in a timely and accurate manner. To champion a culture of process improvement and assist with the execution of change programmes. About you: You'll be a recently qualified accountant or a passed finalist, (CIMA, ACCA, ACA) currently operating as a Finance Business Partner, Management Account or Finance Analyst, looking to join a global organisation as part of your career development. We are looking for someone who has the confidence to deal with stakeholders at all levels across the business and to challenge decisions in a constructive way, offering solutions to any problems, always ensuring the best outcome is achieved. Using your finance knowledge and experience you will provide a vital service and partner closely with the team on risk and continuous improvement, so you must be able to hold a strong conversation with sound analytical insight. The ability to understand trends and results with a high level of competency in financial analysis and modelling is essential. An advanced level of Microsoft Excel is also required. Any working knowledge of SAP or Workday is advantageous. What you'll receive: A competitive salary. Car/ Travel Allowance: £5500 per annum Private Medical: Single Cover Early Access to Your Earnings: Use our dedicated Wage Stream app to access your earned salary whenever you need it, helping you manage your finances with ease and confidence. Flexible Time Off: Take advantage of the option to purchase additional annual leave. Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family. Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term. Life Assurance: Peace of mind with life assurance coverage designed to protect you and your loved ones. Exclusive Discounts: Enjoy access to Sysco Perks, where you'll find discounts on everything from gym memberships to your weekly grocery shop. Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices. Free Mortgage Advice: Navigate the property market with confidence thanks to complimentary expert mortgage guidance. Enhanced Family-Friendly Leave: Our policies support you through important life moments, offering greater flexibility and care for you and your family. Real career opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility.
Jul 12, 2026
Full time
Job Description If you're looking to take the next step in your finance career, we now have a fantastic opportunity for a Management Accountant/ Finance Business Partner to join us on a permanent basis responsible for our South West Region and associated depots. You'll be reporting directly into the Senior Finance Business Partner and responsible for supporting the Supply Chain and Operations Division. This role will provide an appropriate balance of support, challenge and value add to the supply chain management teams to enable them to achieve the business objective of sustainable profitable growth, with key focus on effective operational delivery and high levels of customer service. This role will be supporting several functions and depots including the coverage of Portbury, Bridgend and Bodmin. We are offering a hybrid working contract and you will be required to attend the Portbury depot on a weekly basis, with monthly visits to Ashford Kent, Bodmin and Bridgend. Key Accountabilities & Responsibilities: Production, analysis, and interpretation of weekly and monthly reports to enable performance to be monitored and enhanced. Production of monthly management accounts and variance analysis. Provide weekly flash and monthly forecasts of depot costs and volumes in conjunction with non-finance management teams. Reporting and monitoring of KPIs & volume on a weekly basis. Preparation of budgets and forecasts to include appropriate and consistent levels of challenge to ensure cost control is maintained. Close liaison with the management teams to help identify trends, CI opportunities, underperformance and such other issues as may enhance the performance and profitability of the business. First point of contact for function management teams for Finance related matters. Ensure compliance with Group policies and procedures to deliver tight financial control. Ensure SOX requirements are met and ensure all documentation is provided and any variances are investigated with, and all backup documentation is provided. Involvement in ad hoc projects and queries as required. Generation/compilation of business cases to support local change projects. To identify and resolve errors and discrepancies. To plan, organize and manage own workload to ensure your contribution to the department's monthly and financial reporting process is achieved in a timely and accurate manner. To champion a culture of process improvement and assist with the execution of change programmes. About you: You'll be a recently qualified accountant or a passed finalist, (CIMA, ACCA, ACA) currently operating as a Finance Business Partner, Management Account or Finance Analyst, looking to join a global organisation as part of your career development. We are looking for someone who has the confidence to deal with stakeholders at all levels across the business and to challenge decisions in a constructive way, offering solutions to any problems, always ensuring the best outcome is achieved. Using your finance knowledge and experience you will provide a vital service and partner closely with the team on risk and continuous improvement, so you must be able to hold a strong conversation with sound analytical insight. The ability to understand trends and results with a high level of competency in financial analysis and modelling is essential. An advanced level of Microsoft Excel is also required. Any working knowledge of SAP or Workday is advantageous. What you'll receive: A competitive salary. Car/ Travel Allowance: £5500 per annum Private Medical: Single Cover Early Access to Your Earnings: Use our dedicated Wage Stream app to access your earned salary whenever you need it, helping you manage your finances with ease and confidence. Flexible Time Off: Take advantage of the option to purchase additional annual leave. Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family. Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term. Life Assurance: Peace of mind with life assurance coverage designed to protect you and your loved ones. Exclusive Discounts: Enjoy access to Sysco Perks, where you'll find discounts on everything from gym memberships to your weekly grocery shop. Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices. Free Mortgage Advice: Navigate the property market with confidence thanks to complimentary expert mortgage guidance. Enhanced Family-Friendly Leave: Our policies support you through important life moments, offering greater flexibility and care for you and your family. Real career opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility.
Financial Controller: Kettering: £95,000 - £100,000: Hybrid Morgan McKinley is proud to be working in partnership with a growing organisation to recruit a Financial Controller. As the Financial Controller, you will report directly to the Chief Financial Officer leading a team responsible for the financial accounting, finance transformation and cash-flow planning. This will include monthly investor reporting, statutory accounts, controls and audit. In this newly created role, you will have the unique opportunity to shape the culture of the finance function, spearhead process improvements, data quality and develop new investor reports, delivering monthly insights into business performance. The responsibilities of the Financial Controller will include; Oversee the statutory accounts production and improve the year end audit process. Lead the utilisation of finance systems. Spearhead the finance strategy. Implement new process and controls including greater insight for the board. Oversee the monthly management account production, including actual, budget and forecast. Design and deliver financial controls. Leading on the design and implementation of a new finance training and development programme. Profile It is essential the candidate is a Qualified Accountant (ACA / ACCA / CA). Qualified in Practice. Strong communication skills - able to push back AND able to support shareholders. Blend of technical and commercial acumen. Excellent track record of driving change, adding value and enhancing controls. Able to work within tight deadlines. The Company Based in Kettering, this business is growing, investing heavily in the future and pushing boundaries with its product offering. With this they offer fantastic career opportunities and the chance to really shape the future of the business. Salary & Benefits The role of Financial Controller has a range of £95,000 - £100,000 plus benefits.
Jul 12, 2026
Full time
Financial Controller: Kettering: £95,000 - £100,000: Hybrid Morgan McKinley is proud to be working in partnership with a growing organisation to recruit a Financial Controller. As the Financial Controller, you will report directly to the Chief Financial Officer leading a team responsible for the financial accounting, finance transformation and cash-flow planning. This will include monthly investor reporting, statutory accounts, controls and audit. In this newly created role, you will have the unique opportunity to shape the culture of the finance function, spearhead process improvements, data quality and develop new investor reports, delivering monthly insights into business performance. The responsibilities of the Financial Controller will include; Oversee the statutory accounts production and improve the year end audit process. Lead the utilisation of finance systems. Spearhead the finance strategy. Implement new process and controls including greater insight for the board. Oversee the monthly management account production, including actual, budget and forecast. Design and deliver financial controls. Leading on the design and implementation of a new finance training and development programme. Profile It is essential the candidate is a Qualified Accountant (ACA / ACCA / CA). Qualified in Practice. Strong communication skills - able to push back AND able to support shareholders. Blend of technical and commercial acumen. Excellent track record of driving change, adding value and enhancing controls. Able to work within tight deadlines. The Company Based in Kettering, this business is growing, investing heavily in the future and pushing boundaries with its product offering. With this they offer fantastic career opportunities and the chance to really shape the future of the business. Salary & Benefits The role of Financial Controller has a range of £95,000 - £100,000 plus benefits.
Machine Operator (Tractor / Excavator / Dumper / Ufkes) Location: Polegate (BN) or Maidstone (ME) Salary: 121 - 130 per day (dependent on experience) Overtime Rates: 1.5x pay for evening and Saturday shifts 2x pay for Sunday shifts Hours: Monday to Friday, 7:00am - 5:00pm (9.5-hour working day) Flexibility: Overtime working, including evenings and weekends, is required when operationally necessary. About the Role Our Client is seeking a reliable and safety-conscious Machine Operator to join their operational team. The successful candidate will be responsible for operating a range of plant and machinery, including tractors, excavators, dumpers and Ufkes equipment, whilst supporting the safe and efficient delivery of site activities. This role requires an individual who can work independently, prioritise workloads effectively, maintain equipment to a high standard, and contribute positively to a strong health and safety culture. Key Responsibilities Machine Operation Safely operate a variety of machinery and plant equipment, including tractors, excavators, dumpers and Ufkes machinery. Carry out assigned tasks efficiently and to the required quality standards. Follow instructions from Team Leaders and Supervisors while maintaining productivity and site safety. Adapt to changing site priorities and workloads as required. Task Management Effectively manage and complete multiple tasks within agreed timeframes. Prioritise daily activities according to operational requirements and instructions from the Team Leader. Ensure work is completed safely, efficiently and to company standards. Health, Safety & Compliance Assist in the completion of daily risk assessments and ensure identified risks are appropriately controlled. Ensure full compliance with company health and safety procedures and site-specific requirements. Carry out regular PPE inspections and maintain assigned safety equipment. Identify and report near misses, hazards and incidents through the appropriate reporting procedures using Procore. Attend and actively participate in Safety Forums, toolbox talks and training sessions. Comply with monitoring requirements, including the use of Reactec or other monitoring equipment where applicable. Ensure sites are safe, adequately signed and appropriately barriered to protect employees, contractors and members of the public. Follow designated traffic routes, site rules and safety signage at all times. Ensure machinery is parked securely and shut down correctly at the end of each shift. Plant, Tool & Machinery Maintenance Conduct daily pre-start checks and routine inspections to ensure equipment remains safe and operational. Take responsibility for assigned tools and machinery, ensuring they are maintained in accordance with company and manufacturer requirements. Carry out minor maintenance tasks including fluid top-ups, filter changes and routine servicing where appropriate. Troubleshoot minor equipment issues and report significant defects to the Fleet Co-ordinator, Workshop Manager or relevant department. Maintain accurate records of inspections, maintenance and repairs using Procore. Ensure all documentation relating to equipment compliance is completed accurately and on time. Site Administration & Reporting Complete all required site paperwork and electronic records through Procore. Maintain accurate and timely documentation relating to daily activities, inspections and maintenance. Support the completion of delegated administrative tasks as required. Problem Solving Identify and resolve minor operational issues using practical judgement and experience. Escalate more complex issues to the Team Leader or Supervisor promptly. Contribute to efficient site operations by proactively identifying improvements. Teamwork & Mentoring Support and assist new or less experienced operatives. Share knowledge and best practices with colleagues. Promote a positive and collaborative working environment. Lead by example in relation to safety, professionalism and work standards. Customer & Community Relations Be aware of the impact of site activities on local communities and customers. Maintain professional and courteous interactions with customers and the public. Escalate complaints, concerns or customer queries to the Team Leader and Head Office as appropriate. Health, Safety & Environmental Responsibilities Operate machinery in accordance with all relevant legislation and company procedures, including PUWER and LOLER requirements. Wear and maintain appropriate Personal Protective Equipment (PPE). Maintain a clean, organised and hazard-free work area. Actively participate in incident reporting and investigation processes. Take personal responsibility for your own safety and the safety of others. Promote a positive safety culture and encourage responsible behaviours across the workforce. Qualifications Essential CSCS Card CPCS Competent Operator Card (Over 10 Tonnes) Desirable SSSTS (Site Supervisor Safety Training Scheme) NUSR Accreditation What We're Looking For The ideal candidate will be a dependable and proactive operator who takes pride in maintaining high standards of workmanship, safety and equipment care. You will be comfortable working outdoors in a fast-paced environment and will demonstrate a strong commitment to teamwork, safety and operational excellence. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jul 12, 2026
Full time
Machine Operator (Tractor / Excavator / Dumper / Ufkes) Location: Polegate (BN) or Maidstone (ME) Salary: 121 - 130 per day (dependent on experience) Overtime Rates: 1.5x pay for evening and Saturday shifts 2x pay for Sunday shifts Hours: Monday to Friday, 7:00am - 5:00pm (9.5-hour working day) Flexibility: Overtime working, including evenings and weekends, is required when operationally necessary. About the Role Our Client is seeking a reliable and safety-conscious Machine Operator to join their operational team. The successful candidate will be responsible for operating a range of plant and machinery, including tractors, excavators, dumpers and Ufkes equipment, whilst supporting the safe and efficient delivery of site activities. This role requires an individual who can work independently, prioritise workloads effectively, maintain equipment to a high standard, and contribute positively to a strong health and safety culture. Key Responsibilities Machine Operation Safely operate a variety of machinery and plant equipment, including tractors, excavators, dumpers and Ufkes machinery. Carry out assigned tasks efficiently and to the required quality standards. Follow instructions from Team Leaders and Supervisors while maintaining productivity and site safety. Adapt to changing site priorities and workloads as required. Task Management Effectively manage and complete multiple tasks within agreed timeframes. Prioritise daily activities according to operational requirements and instructions from the Team Leader. Ensure work is completed safely, efficiently and to company standards. Health, Safety & Compliance Assist in the completion of daily risk assessments and ensure identified risks are appropriately controlled. Ensure full compliance with company health and safety procedures and site-specific requirements. Carry out regular PPE inspections and maintain assigned safety equipment. Identify and report near misses, hazards and incidents through the appropriate reporting procedures using Procore. Attend and actively participate in Safety Forums, toolbox talks and training sessions. Comply with monitoring requirements, including the use of Reactec or other monitoring equipment where applicable. Ensure sites are safe, adequately signed and appropriately barriered to protect employees, contractors and members of the public. Follow designated traffic routes, site rules and safety signage at all times. Ensure machinery is parked securely and shut down correctly at the end of each shift. Plant, Tool & Machinery Maintenance Conduct daily pre-start checks and routine inspections to ensure equipment remains safe and operational. Take responsibility for assigned tools and machinery, ensuring they are maintained in accordance with company and manufacturer requirements. Carry out minor maintenance tasks including fluid top-ups, filter changes and routine servicing where appropriate. Troubleshoot minor equipment issues and report significant defects to the Fleet Co-ordinator, Workshop Manager or relevant department. Maintain accurate records of inspections, maintenance and repairs using Procore. Ensure all documentation relating to equipment compliance is completed accurately and on time. Site Administration & Reporting Complete all required site paperwork and electronic records through Procore. Maintain accurate and timely documentation relating to daily activities, inspections and maintenance. Support the completion of delegated administrative tasks as required. Problem Solving Identify and resolve minor operational issues using practical judgement and experience. Escalate more complex issues to the Team Leader or Supervisor promptly. Contribute to efficient site operations by proactively identifying improvements. Teamwork & Mentoring Support and assist new or less experienced operatives. Share knowledge and best practices with colleagues. Promote a positive and collaborative working environment. Lead by example in relation to safety, professionalism and work standards. Customer & Community Relations Be aware of the impact of site activities on local communities and customers. Maintain professional and courteous interactions with customers and the public. Escalate complaints, concerns or customer queries to the Team Leader and Head Office as appropriate. Health, Safety & Environmental Responsibilities Operate machinery in accordance with all relevant legislation and company procedures, including PUWER and LOLER requirements. Wear and maintain appropriate Personal Protective Equipment (PPE). Maintain a clean, organised and hazard-free work area. Actively participate in incident reporting and investigation processes. Take personal responsibility for your own safety and the safety of others. Promote a positive safety culture and encourage responsible behaviours across the workforce. Qualifications Essential CSCS Card CPCS Competent Operator Card (Over 10 Tonnes) Desirable SSSTS (Site Supervisor Safety Training Scheme) NUSR Accreditation What We're Looking For The ideal candidate will be a dependable and proactive operator who takes pride in maintaining high standards of workmanship, safety and equipment care. You will be comfortable working outdoors in a fast-paced environment and will demonstrate a strong commitment to teamwork, safety and operational excellence. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Junior Project Manager Junior project Manager who has had commercial working experience in an IT environment either IT Infrastructure, software development and/or systems integration. This is working for an excellent, successful, established MSP working on exciting client projects. You will be responsible for supporting senior Project Managers and Head of Projects in planning, execution, and delivery of IT projects, ensuring they are completed on time, within scope and budget. You will gain hands on experience in managing IT projects within a collaborative environment. Assisting with project planning, coordination, stakeholder communication, project documentation & reporting, risk/issue management, resource management, QA. Involved with developing project schedules, tracking progress to ensure timely delivery, ensure stakeholders are kept informed of project status, risks and issues. Maintain project documentation, project plans, reports, risks and change requests. This is an office-based role in Stoke on Trent (ST1). You must be willing to gain security clearance or have SC already. A British citizen or have lived and worked continuously in the UK for the past 5 years.
Jul 12, 2026
Full time
Junior Project Manager Junior project Manager who has had commercial working experience in an IT environment either IT Infrastructure, software development and/or systems integration. This is working for an excellent, successful, established MSP working on exciting client projects. You will be responsible for supporting senior Project Managers and Head of Projects in planning, execution, and delivery of IT projects, ensuring they are completed on time, within scope and budget. You will gain hands on experience in managing IT projects within a collaborative environment. Assisting with project planning, coordination, stakeholder communication, project documentation & reporting, risk/issue management, resource management, QA. Involved with developing project schedules, tracking progress to ensure timely delivery, ensure stakeholders are kept informed of project status, risks and issues. Maintain project documentation, project plans, reports, risks and change requests. This is an office-based role in Stoke on Trent (ST1). You must be willing to gain security clearance or have SC already. A British citizen or have lived and worked continuously in the UK for the past 5 years.
IT Support Engineer - Garelochhead (Hybrid) Salary: 30,000 + 15% Pension + 30 days leave (+public holidays) Location: Oil Fuel Depot (OFD), Garelochhead, Helensburgh, Argyll & Bute Working pattern: Mon-Thu on site, Fri WFH Line management: IT Infrastructure Manager / Senior IT Infrastructure Engineer Travel: Some travel to other client sites (including occasional overnight stays) - full driving licence required Commute: You should live within roughly 45-60 minutes of Garelochhead The role Our client has created a new IT Support Engineer position within a small, close-knit IT team at their Garelochhead depot. The focus is on keeping the organisation's IT environment running effectively, providing responsive support to end users, and helping deliver improvements that support the wider IT roadmap and cyber security posture. This is a varied role in a multi-site business supporting up to 300 colleagues across the UK. You'll be dealing with a broad range of stakeholders, from operational teams on site through to senior management, so professionalism and clear communication are key. What you'll be responsible for Acting as a key point of contact for IT issues, resolving tickets and escalating when required. Supporting day-to-day running of infrastructure, systems and IT services, working with internal colleagues and external providers. Ensuring acceptable use and IT policies are followed; monitoring activity and flagging concerns to IT/HR leadership. Working within formal change control for any amendments to systems, services or configurations. Checking that security tooling and controls are active and up to date, and reporting any risks immediately to senior IT stakeholders. Ordering, setting up and rolling out laptops/desktops and associated equipment, keeping accurate asset and build records. Maintaining secure backup practices and producing clear implementation / recovery documentation. Keeping documentation current and ensuring all work is properly recorded in relevant systems. Supporting IT projects and, where needed, coordinating smaller pieces of project delivery. Spotting compatibility or deployment risks early and helping prevent disruption. Assisting with diagnostics and recovery procedures to restore systems or services when required. Experienced required A relevant IT qualification or equivalent practical experience. Typically 1-2 years in a technical IT role (service desk, desktop support, 1st/2nd line). Solid basics in: Windows OS and Microsoft 365 applications Active Directory fundamentals (password resets, user creation, group membership) Networking concepts (DNS, DHCP, IP addressing) PC/laptop build, configuration and troubleshooting Comfortable writing straightforward documentation and keeping records up to date. Keen to develop skills in SharePoint Online, Intune/Endpoint Manager, file systems and basic Group Policy. Able to work confidently with third-party suppliers under guidance. Full (preferably clean) driving licence essential; flexibility for travel/overnight stays as required. How to apply Send your CV along with a short cover note summarising your relevant experience and why this vacancy interests you
Jul 12, 2026
Full time
IT Support Engineer - Garelochhead (Hybrid) Salary: 30,000 + 15% Pension + 30 days leave (+public holidays) Location: Oil Fuel Depot (OFD), Garelochhead, Helensburgh, Argyll & Bute Working pattern: Mon-Thu on site, Fri WFH Line management: IT Infrastructure Manager / Senior IT Infrastructure Engineer Travel: Some travel to other client sites (including occasional overnight stays) - full driving licence required Commute: You should live within roughly 45-60 minutes of Garelochhead The role Our client has created a new IT Support Engineer position within a small, close-knit IT team at their Garelochhead depot. The focus is on keeping the organisation's IT environment running effectively, providing responsive support to end users, and helping deliver improvements that support the wider IT roadmap and cyber security posture. This is a varied role in a multi-site business supporting up to 300 colleagues across the UK. You'll be dealing with a broad range of stakeholders, from operational teams on site through to senior management, so professionalism and clear communication are key. What you'll be responsible for Acting as a key point of contact for IT issues, resolving tickets and escalating when required. Supporting day-to-day running of infrastructure, systems and IT services, working with internal colleagues and external providers. Ensuring acceptable use and IT policies are followed; monitoring activity and flagging concerns to IT/HR leadership. Working within formal change control for any amendments to systems, services or configurations. Checking that security tooling and controls are active and up to date, and reporting any risks immediately to senior IT stakeholders. Ordering, setting up and rolling out laptops/desktops and associated equipment, keeping accurate asset and build records. Maintaining secure backup practices and producing clear implementation / recovery documentation. Keeping documentation current and ensuring all work is properly recorded in relevant systems. Supporting IT projects and, where needed, coordinating smaller pieces of project delivery. Spotting compatibility or deployment risks early and helping prevent disruption. Assisting with diagnostics and recovery procedures to restore systems or services when required. Experienced required A relevant IT qualification or equivalent practical experience. Typically 1-2 years in a technical IT role (service desk, desktop support, 1st/2nd line). Solid basics in: Windows OS and Microsoft 365 applications Active Directory fundamentals (password resets, user creation, group membership) Networking concepts (DNS, DHCP, IP addressing) PC/laptop build, configuration and troubleshooting Comfortable writing straightforward documentation and keeping records up to date. Keen to develop skills in SharePoint Online, Intune/Endpoint Manager, file systems and basic Group Policy. Able to work confidently with third-party suppliers under guidance. Full (preferably clean) driving licence essential; flexibility for travel/overnight stays as required. How to apply Send your CV along with a short cover note summarising your relevant experience and why this vacancy interests you
TristoneNash have partnered with a highly reputable social housing provider who is seeking to appoint a Management Accountant. Location: South Wales Start date: ASAP Length of Contract : 18 months Hours of work: 37.5 hours (09:00am to 17:00pm, Monday to Friday) Core duties: Calculate and review the setting of all service charges, ensuring they are correctly charged Work with Housing, Development, Maintenance, Estate Services and Commercial in the setting of service charges for new schemes Prepare service charge calculations and forecasts as well as leaseholder/commercial accounts Monitor the input of all service charge invoices into the accounting system; code checking and making amendments as appropriate for the purposes of accurate budget reporting Analyse system data to ensure that correct costs are reflected against properties and schemes to enable accurate recharges to be calculated Work with other departments, liaise with head of housing on Section 20 and other statutory consultation with customers for major works and qualifying long-term agreements Conduct site visits to schemes for service charge accounts to ensure accurate data is held if required Liaise with the rents lead to ensure that all services charges are correct on resident rent accounts and any changes necessary are applied accurately Role purpose: Prepare and review accurate data for setting Service Charges on an annual basis Provide a high quality, customer focused finance partnering service to the Homeownership, Care and Support and Housing Management for all rent and service charge related activity Liaise with various other departments to prepare, analyse and set service charges on an annual basis The preparation of monthly management accounts. Accruals/Prepayment/Budget variance Provide a high-quality, cost-effective service to the Group's leaseholders and service charge customers If this position is of interest to you and feel you possess the required skills set, please apply via this advert and we will get in contact with you. Due to volume of applications, if you've not heard from us within 36 hours, please assume that you've been unsuccessful on this occasion. However, will ensure we are running other positions by you in future, and we appreciate your interest.
Jul 12, 2026
Contractor
TristoneNash have partnered with a highly reputable social housing provider who is seeking to appoint a Management Accountant. Location: South Wales Start date: ASAP Length of Contract : 18 months Hours of work: 37.5 hours (09:00am to 17:00pm, Monday to Friday) Core duties: Calculate and review the setting of all service charges, ensuring they are correctly charged Work with Housing, Development, Maintenance, Estate Services and Commercial in the setting of service charges for new schemes Prepare service charge calculations and forecasts as well as leaseholder/commercial accounts Monitor the input of all service charge invoices into the accounting system; code checking and making amendments as appropriate for the purposes of accurate budget reporting Analyse system data to ensure that correct costs are reflected against properties and schemes to enable accurate recharges to be calculated Work with other departments, liaise with head of housing on Section 20 and other statutory consultation with customers for major works and qualifying long-term agreements Conduct site visits to schemes for service charge accounts to ensure accurate data is held if required Liaise with the rents lead to ensure that all services charges are correct on resident rent accounts and any changes necessary are applied accurately Role purpose: Prepare and review accurate data for setting Service Charges on an annual basis Provide a high quality, customer focused finance partnering service to the Homeownership, Care and Support and Housing Management for all rent and service charge related activity Liaise with various other departments to prepare, analyse and set service charges on an annual basis The preparation of monthly management accounts. Accruals/Prepayment/Budget variance Provide a high-quality, cost-effective service to the Group's leaseholders and service charge customers If this position is of interest to you and feel you possess the required skills set, please apply via this advert and we will get in contact with you. Due to volume of applications, if you've not heard from us within 36 hours, please assume that you've been unsuccessful on this occasion. However, will ensure we are running other positions by you in future, and we appreciate your interest.
Residential Conveyancing Solicitor Job Title: Residential Conveyancing Solicitor Location: Chelmsford, Essex Department: Residential Property / Conveyancing Reports To: Head of Residential Property / Partner Salary: Competitive, dependent on experience Contract Type: Full-Time, Permanent About the Role We are seeking an experienced and motivated Residential Conveyancing Solicitor to join our busy and growing Property Department in Chelmsford. The successful candidate will manage a varied caseload of residential property transactions and provide a high-quality, client-focused service to individuals, families, investors, and property developers. This role offers an excellent opportunity to join a well-established team with a strong local reputation and a consistent flow of high-quality work. Key Responsibilities Manage a full caseload of residential conveyancing matters from instruction through to post-completion. Handle a wide range of transactions including: Freehold and leasehold sales and purchases. Remortgages. Transfers of equity. New build purchases. Shared ownership transactions. Help to Buy and other government-backed schemes. Buy-to-let investments. Auction property transactions. Review title documentation and identify potential issues and risks. Conduct and review property searches and enquiries. Draft, review, and negotiate contracts and supporting documentation. Liaise with clients, estate agents, mortgage lenders, brokers, developers, and other solicitors. Ensure transactions progress efficiently and clients are kept informed throughout the process. Manage exchange and completion processes. Maintain compliance with all regulatory, lender, anti-money laundering, and risk management requirements. Contribute to the continued development of the Residential Property Department. Support business development initiatives and maintain relationships with introducers and local agents. Candidate Requirements Essential Qualified Solicitor in England & Wales. Minimum 2 years' PQE in Residential Conveyancing (flexible depending on experience). Proven ability to manage a residential conveyancing caseload independently. Strong technical knowledge of residential property law and conveyancing procedures. Experience dealing with freehold and leasehold transactions. Excellent organisational and time management skills. Strong client care and communication skills. Ability to work effectively under pressure and meet deadlines. High attention to detail and accuracy. Desirable Experience handling new build and shared ownership matters. Familiarity with case management systems and digital conveyancing platforms. Existing relationships with local estate agents, brokers, or property professionals. Experience supervising conveyancing assistants, paralegals, or trainees. Membership of the Law Society's Conveyancing Quality Scheme (CQS) or experience working within a CQS-accredited firm. Personal Attributes Client-focused and service-driven. Professional, approachable, and personable. Strong problem-solving abilities. Commercially aware with a proactive approach. Team player with the ability to work independently. Highly organised and detail-oriented. Committed to delivering excellent outcomes for clients. Benefits Competitive salary and bonus scheme. Hybrid and flexible working opportunities. Pension scheme. Private healthcare (subject to eligibility). Generous annual leave entitlement. Ongoing training and professional development. Clear career progression opportunities. Supportive and collaborative working environment. Modern Chelmsford office with strong administrative support. Key Performance Indicators (KPIs) Achievement of fee income and billing targets. Number of transactions completed. Matter turnaround times and progression rates. Client satisfaction and feedback scores. Compliance with regulatory and lender requirements. Effective file management and risk control. Contribution to business development and referral relationships. Ideal Candidate Profile The ideal candidate will be a confident and technically proficient Residential Conveyancing Solicitor with a strong commitment to client care and service excellence. They will be capable of managing a busy caseload independently, maintaining strong relationships with clients and referrers, and contributing to the continued success and growth of the firm's Chelmsford property team.
Jul 12, 2026
Full time
Residential Conveyancing Solicitor Job Title: Residential Conveyancing Solicitor Location: Chelmsford, Essex Department: Residential Property / Conveyancing Reports To: Head of Residential Property / Partner Salary: Competitive, dependent on experience Contract Type: Full-Time, Permanent About the Role We are seeking an experienced and motivated Residential Conveyancing Solicitor to join our busy and growing Property Department in Chelmsford. The successful candidate will manage a varied caseload of residential property transactions and provide a high-quality, client-focused service to individuals, families, investors, and property developers. This role offers an excellent opportunity to join a well-established team with a strong local reputation and a consistent flow of high-quality work. Key Responsibilities Manage a full caseload of residential conveyancing matters from instruction through to post-completion. Handle a wide range of transactions including: Freehold and leasehold sales and purchases. Remortgages. Transfers of equity. New build purchases. Shared ownership transactions. Help to Buy and other government-backed schemes. Buy-to-let investments. Auction property transactions. Review title documentation and identify potential issues and risks. Conduct and review property searches and enquiries. Draft, review, and negotiate contracts and supporting documentation. Liaise with clients, estate agents, mortgage lenders, brokers, developers, and other solicitors. Ensure transactions progress efficiently and clients are kept informed throughout the process. Manage exchange and completion processes. Maintain compliance with all regulatory, lender, anti-money laundering, and risk management requirements. Contribute to the continued development of the Residential Property Department. Support business development initiatives and maintain relationships with introducers and local agents. Candidate Requirements Essential Qualified Solicitor in England & Wales. Minimum 2 years' PQE in Residential Conveyancing (flexible depending on experience). Proven ability to manage a residential conveyancing caseload independently. Strong technical knowledge of residential property law and conveyancing procedures. Experience dealing with freehold and leasehold transactions. Excellent organisational and time management skills. Strong client care and communication skills. Ability to work effectively under pressure and meet deadlines. High attention to detail and accuracy. Desirable Experience handling new build and shared ownership matters. Familiarity with case management systems and digital conveyancing platforms. Existing relationships with local estate agents, brokers, or property professionals. Experience supervising conveyancing assistants, paralegals, or trainees. Membership of the Law Society's Conveyancing Quality Scheme (CQS) or experience working within a CQS-accredited firm. Personal Attributes Client-focused and service-driven. Professional, approachable, and personable. Strong problem-solving abilities. Commercially aware with a proactive approach. Team player with the ability to work independently. Highly organised and detail-oriented. Committed to delivering excellent outcomes for clients. Benefits Competitive salary and bonus scheme. Hybrid and flexible working opportunities. Pension scheme. Private healthcare (subject to eligibility). Generous annual leave entitlement. Ongoing training and professional development. Clear career progression opportunities. Supportive and collaborative working environment. Modern Chelmsford office with strong administrative support. Key Performance Indicators (KPIs) Achievement of fee income and billing targets. Number of transactions completed. Matter turnaround times and progression rates. Client satisfaction and feedback scores. Compliance with regulatory and lender requirements. Effective file management and risk control. Contribution to business development and referral relationships. Ideal Candidate Profile The ideal candidate will be a confident and technically proficient Residential Conveyancing Solicitor with a strong commitment to client care and service excellence. They will be capable of managing a busy caseload independently, maintaining strong relationships with clients and referrers, and contributing to the continued success and growth of the firm's Chelmsford property team.
Head of Payments Strategy & Operations A growing and innovative regulated financial services organisation is seeking an experienced Head of Payments Strategy & Operations to lead the development, performance, and evolution of its payments function. This is a key leadership role responsible for overseeing payment operations, scheme relationships, payment technology, and strategic change initiatives. You'll work closely with Product, Technology, Risk, and Operations teams to deliver reliable, scalable, and customer-focused payment services while driving innovation and operational excellence. Key Responsibilities Develop and deliver the payments strategy in line with business objectives. Lead day-to-day payment operations across card payments, UK payment schemes, and international payment services. Manage relationships with payment schemes, banking partners, and payment service providers. Drive operational improvements through automation, technology, and process optimisation. Partner with Product and Technology teams to deliver new payment capabilities and enhancements. Ensure robust governance, risk management, and regulatory compliance across payment activities. Monitor service performance, customer outcomes, and operational resilience. Lead and develop a high-performing payments team. Skills & Experience Essential Experience leading payments operations, schemes, or payment transformation within a regulated financial services environment. Strong understanding of card payments and UK payment schemes. Experience working closely with Technology and Product teams to deliver payment solutions and improvements. Proven ability to lead teams, manage stakeholders, and drive operational change. Good understanding of payments governance, risk, and regulatory requirements. A hands-on leadership style with the ability to operate strategically and operationally. Desirable Experience within a fintech, payment institution, EMI, or banking environment. Knowledge of international payment services and cross-border payments. Experience delivering automation, AI, or digital transformation initiatives. Understanding of safeguarding, financial crime controls, and operational resilience requirements. Why Join Us? This is an exciting opportunity to play a key role in shaping the future of a growing financial services organisation. You'll have the opportunity to influence strategy, deliver meaningful change, and build a modern, scalable payments function that supports ambitious growth plans. Interested? We'd love to hear from you. Apply now. Head of Payments Strategy & Operations
Jul 12, 2026
Full time
Head of Payments Strategy & Operations A growing and innovative regulated financial services organisation is seeking an experienced Head of Payments Strategy & Operations to lead the development, performance, and evolution of its payments function. This is a key leadership role responsible for overseeing payment operations, scheme relationships, payment technology, and strategic change initiatives. You'll work closely with Product, Technology, Risk, and Operations teams to deliver reliable, scalable, and customer-focused payment services while driving innovation and operational excellence. Key Responsibilities Develop and deliver the payments strategy in line with business objectives. Lead day-to-day payment operations across card payments, UK payment schemes, and international payment services. Manage relationships with payment schemes, banking partners, and payment service providers. Drive operational improvements through automation, technology, and process optimisation. Partner with Product and Technology teams to deliver new payment capabilities and enhancements. Ensure robust governance, risk management, and regulatory compliance across payment activities. Monitor service performance, customer outcomes, and operational resilience. Lead and develop a high-performing payments team. Skills & Experience Essential Experience leading payments operations, schemes, or payment transformation within a regulated financial services environment. Strong understanding of card payments and UK payment schemes. Experience working closely with Technology and Product teams to deliver payment solutions and improvements. Proven ability to lead teams, manage stakeholders, and drive operational change. Good understanding of payments governance, risk, and regulatory requirements. A hands-on leadership style with the ability to operate strategically and operationally. Desirable Experience within a fintech, payment institution, EMI, or banking environment. Knowledge of international payment services and cross-border payments. Experience delivering automation, AI, or digital transformation initiatives. Understanding of safeguarding, financial crime controls, and operational resilience requirements. Why Join Us? This is an exciting opportunity to play a key role in shaping the future of a growing financial services organisation. You'll have the opportunity to influence strategy, deliver meaningful change, and build a modern, scalable payments function that supports ambitious growth plans. Interested? We'd love to hear from you. Apply now. Head of Payments Strategy & Operations
On behalf of our client, we are seeking to recruit a Systems Engineer on an initial 6 -month contract. As the Systems Engineer will join a team who is responsible for the satellite communication solutions which include antenna equipment and management software. In this role you will Support the Systems Engineering process, culture, competency and discipline, on day-to-day business activities, enabled by adequate Methods & Tools (M&T) products and services. Role: Systems Engineer Pay: 60 per day Via Umbrella Location: Portsmouth Contract: Monday- Friday, 37 Hours per week, 6 Months contract IR35 Status: Inside Security Clearance : Security Clearance required on submission, UK eyes only Essential Responsibilities Identify the stakeholder for the solution to be developed and capture their needs and expectations. Identify boundary of the solution to be developed. Elicit and validate requirements whilst considering the complete system lifecycle. Design and define possible architectures, in collaboration with IS/IT specialists, considering the functions and other requirements (constraints). Lead modelling using appropriate systems engineering techniques. Lead analysis (e.g., performance). Perform trade-off analysis in order to select the best solution fulfilling the requirements. Validate architecture. Define and manage interface requirements. Lead verification of the implementation and its interfaces. Lead operational and in-service evaluation. Lead impact analysis of any design change request during the entire product lifecycle. Essential Skills: Educated to at least Degree Level or equivalent in a recognised engineering discipline as recognised by the IET. Hold a Chartered Engineer status and a member of the IET or other equivalent body. Understand and implement 'Systems Engineering' approach and way of working (this includes an understanding of how to develop a system through its whole lifecycle and define a strategy that considers customer's expectations) Knowledge of military standards or satellite communication systems Plan total technical and managerial effort required to transform a set of customer needs, expectations, and constraints into a solution. Ability to self-determine Export Control Information and conduct Export Classification in accordance with Export Control Laws and company Directives and Methods. Ability to safeguard export-controlled data. Be able to address the following aspects of a System Engineering appraisal: Business or Mission Analysis Stakeholders Needs Definition System Requirements Definition System Analysis and architecture definition Design definition Verification, Validation & integration Transition to Operation If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Jul 12, 2026
Contractor
On behalf of our client, we are seeking to recruit a Systems Engineer on an initial 6 -month contract. As the Systems Engineer will join a team who is responsible for the satellite communication solutions which include antenna equipment and management software. In this role you will Support the Systems Engineering process, culture, competency and discipline, on day-to-day business activities, enabled by adequate Methods & Tools (M&T) products and services. Role: Systems Engineer Pay: 60 per day Via Umbrella Location: Portsmouth Contract: Monday- Friday, 37 Hours per week, 6 Months contract IR35 Status: Inside Security Clearance : Security Clearance required on submission, UK eyes only Essential Responsibilities Identify the stakeholder for the solution to be developed and capture their needs and expectations. Identify boundary of the solution to be developed. Elicit and validate requirements whilst considering the complete system lifecycle. Design and define possible architectures, in collaboration with IS/IT specialists, considering the functions and other requirements (constraints). Lead modelling using appropriate systems engineering techniques. Lead analysis (e.g., performance). Perform trade-off analysis in order to select the best solution fulfilling the requirements. Validate architecture. Define and manage interface requirements. Lead verification of the implementation and its interfaces. Lead operational and in-service evaluation. Lead impact analysis of any design change request during the entire product lifecycle. Essential Skills: Educated to at least Degree Level or equivalent in a recognised engineering discipline as recognised by the IET. Hold a Chartered Engineer status and a member of the IET or other equivalent body. Understand and implement 'Systems Engineering' approach and way of working (this includes an understanding of how to develop a system through its whole lifecycle and define a strategy that considers customer's expectations) Knowledge of military standards or satellite communication systems Plan total technical and managerial effort required to transform a set of customer needs, expectations, and constraints into a solution. Ability to self-determine Export Control Information and conduct Export Classification in accordance with Export Control Laws and company Directives and Methods. Ability to safeguard export-controlled data. Be able to address the following aspects of a System Engineering appraisal: Business or Mission Analysis Stakeholders Needs Definition System Requirements Definition System Analysis and architecture definition Design definition Verification, Validation & integration Transition to Operation If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Lead Service Manager (ITIL) 65,000 - 90,000 + Car Allowance + Bonus (up to 20%) + Pension Hybrid Working (2 days office / 3 days home) - Coventry or Manchester Our client, a well-established UK organisation operating in a complex, regulated environment, is investing significantly in its IT Service Management function following a major restructure. As part of this, they're looking for a Lead Service Manager to take end-to-end ownership of IT service quality for a key business directive - covering internal technology teams and a portfolio of third-party vendors and partners. This is a genuinely business-facing role. You'll be the trusted point of contact between business stakeholders and IT, holding vendors to account on performance, driving service improvement (reactive and proactive), and ensuring commercial commitments - contracts, renewals, SLAs - land on time and deliver value. What you'll be doing - Owning service quality end-to-end across internal teams and outsourced/third-party vendors, including services where you're managing through SLAs and contractual levers rather than direct oversight - Holding vendors accountable for performance, running corrective action plans where needed, and driving continuous improvement - Taking commercial ownership of vendor contracts and renewals, ensuring nothing slips - Acting as the primary business-facing point of contact for a defined directive, building trusted relationships with stakeholders at all levels - Playing an active role in incident and problem management, keeping stakeholders informed and addressing recurring issues at source - Working closely with change delivery teams to ensure new or modified services transition smoothly into live support - Representing service priorities and risk considerations within delivery roadmaps What we're looking for - A background in service management, ideally from an MSP, service transition, or incident/problem management environment - Solid grounding in ITIL (Foundation level minimum) - Strong commercial acumen - comfortable negotiating with vendors and managing contracts - Outstanding communication and stakeholder management skills - able to listen as well as drive outcomes - Comfortable operating in a complex, regulated, fast-paced environment - Financial services or other regulated-sector experience is a plus but not essential - we're equally interested in candidates from MSP, telecoms, retail or other complex service environments - Working knowledge of Microsoft Office; Jira experience useful but not essential What's on offer - 65,000 - 90,000 base salary, depending on experience - Car allowance - Discretionary annual bonus of up to 20% - Matched pension contribution - Life assurance, private medical insurance, health screening - 28 days holiday plus bank holidays, with a buy/sell scheme - Hybrid working - 2 days in office (Coventry or Manchester), 3 days from home This is a fast-moving process with a target start date ahead of a major business milestone in early September, so early applications are encouraged. Interested? Apply now or get in touch for a confidential conversation about the role, closing date for application is Wed Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jul 12, 2026
Full time
Lead Service Manager (ITIL) 65,000 - 90,000 + Car Allowance + Bonus (up to 20%) + Pension Hybrid Working (2 days office / 3 days home) - Coventry or Manchester Our client, a well-established UK organisation operating in a complex, regulated environment, is investing significantly in its IT Service Management function following a major restructure. As part of this, they're looking for a Lead Service Manager to take end-to-end ownership of IT service quality for a key business directive - covering internal technology teams and a portfolio of third-party vendors and partners. This is a genuinely business-facing role. You'll be the trusted point of contact between business stakeholders and IT, holding vendors to account on performance, driving service improvement (reactive and proactive), and ensuring commercial commitments - contracts, renewals, SLAs - land on time and deliver value. What you'll be doing - Owning service quality end-to-end across internal teams and outsourced/third-party vendors, including services where you're managing through SLAs and contractual levers rather than direct oversight - Holding vendors accountable for performance, running corrective action plans where needed, and driving continuous improvement - Taking commercial ownership of vendor contracts and renewals, ensuring nothing slips - Acting as the primary business-facing point of contact for a defined directive, building trusted relationships with stakeholders at all levels - Playing an active role in incident and problem management, keeping stakeholders informed and addressing recurring issues at source - Working closely with change delivery teams to ensure new or modified services transition smoothly into live support - Representing service priorities and risk considerations within delivery roadmaps What we're looking for - A background in service management, ideally from an MSP, service transition, or incident/problem management environment - Solid grounding in ITIL (Foundation level minimum) - Strong commercial acumen - comfortable negotiating with vendors and managing contracts - Outstanding communication and stakeholder management skills - able to listen as well as drive outcomes - Comfortable operating in a complex, regulated, fast-paced environment - Financial services or other regulated-sector experience is a plus but not essential - we're equally interested in candidates from MSP, telecoms, retail or other complex service environments - Working knowledge of Microsoft Office; Jira experience useful but not essential What's on offer - 65,000 - 90,000 base salary, depending on experience - Car allowance - Discretionary annual bonus of up to 20% - Matched pension contribution - Life assurance, private medical insurance, health screening - 28 days holiday plus bank holidays, with a buy/sell scheme - Hybrid working - 2 days in office (Coventry or Manchester), 3 days from home This is a fast-moving process with a target start date ahead of a major business milestone in early September, so early applications are encouraged. Interested? Apply now or get in touch for a confidential conversation about the role, closing date for application is Wed Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Head of Business Systems & Salesforce Location: UK Remote (With occasional visits to a Manchester collaborative space) Employment Type: Permanent Compensation: Up to £100k Base + Benefits The Opportunity Are you an enterprise systems leader who looks at corporate tech stacks as unified ecosystems rather than disconnected platforms? Mason Frank is partnering with an international market leader in the B2B software and data intelligence space to source a strategic Head of Business Systems & Salesforce . The organisation is currently injecting advanced AI automation into its internal workflows and needs a modern technology leader to centralize, mature, and scale their corporate systems landscape. Reporting directly to the VP of IT Operations, your mandate will be to transition their global application function from an evolving state into a highly disciplined, business-aligned engine. The Mandate: Strategy, Structure & Governance In this role, you won't just keep the lights on; you will redefine how the business uses its core applications to drive operational excellence. Ecosystem Oversight: Direct the long-term vision, roadmap, and performance metrics for a high-performing tech suite centered heavily around Salesforce and Workday . Operational Modernisation: Build a robust, scalable governance framework to manage competing project demands from the business, balancing major transformational rollouts with platform stability. Team Evolution: Take the reins of a talented, multidisciplinary team (BAs, developers, and platform specialists), coaching them through structural changes and optimizing their delivery models. Cross-Functional Partnership: Act as the strategic liaison to senior directors across Finance, People, Revenue, and Architecture-ensuring technical capabilities directly support commercial goals. AI & Innovation Delivery: Identify, champion, and implement emerging AI features within the existing application landscape to automate manual workflows and maximize platform ROI. The Profile We Are Looking For We are looking for an individual who pairs deep platform maturity with exceptional people leadership skills. Proven Systems Leadership: You have a track record of running enterprise systems or IT delivery arms within complex, fast-paced corporate environments. The "Connected Ecosystem" Mindset: Strong, practical knowledge of Salesforce governance, integration, and deployment is essential. Coupled with exposure to Workday or massive enterprise ERP/HR systems, you understand how data should flow fluidly across an organisation. Influence & Clarity: You are highly skilled at stakeholder management, capable of navigating competing priorities among senior business leaders and translating complex technical roadmaps into business value. Governance Pioneers: You thrive on bringing order to evolving environments, having previously designed or refined software delivery processes and prioritisation matrixes. Adaptive People Managers: A leader who builds cultures of accountability and continuous growth, with experience guiding technical teams through shifting corporate structures. What's On Offer? High-Impact Autonomy: The freedom to reshape an enterprise IT footprint and leave a lasting stamp on an expanding global business. Cutting-Edge Tech Stack: Work at the forefront of internal AI adoption and cloud automation. Work-Life Design: Highly flexible UK remote working arrangements paired with a top-tier corporate rewards package.
Jul 11, 2026
Full time
Head of Business Systems & Salesforce Location: UK Remote (With occasional visits to a Manchester collaborative space) Employment Type: Permanent Compensation: Up to £100k Base + Benefits The Opportunity Are you an enterprise systems leader who looks at corporate tech stacks as unified ecosystems rather than disconnected platforms? Mason Frank is partnering with an international market leader in the B2B software and data intelligence space to source a strategic Head of Business Systems & Salesforce . The organisation is currently injecting advanced AI automation into its internal workflows and needs a modern technology leader to centralize, mature, and scale their corporate systems landscape. Reporting directly to the VP of IT Operations, your mandate will be to transition their global application function from an evolving state into a highly disciplined, business-aligned engine. The Mandate: Strategy, Structure & Governance In this role, you won't just keep the lights on; you will redefine how the business uses its core applications to drive operational excellence. Ecosystem Oversight: Direct the long-term vision, roadmap, and performance metrics for a high-performing tech suite centered heavily around Salesforce and Workday . Operational Modernisation: Build a robust, scalable governance framework to manage competing project demands from the business, balancing major transformational rollouts with platform stability. Team Evolution: Take the reins of a talented, multidisciplinary team (BAs, developers, and platform specialists), coaching them through structural changes and optimizing their delivery models. Cross-Functional Partnership: Act as the strategic liaison to senior directors across Finance, People, Revenue, and Architecture-ensuring technical capabilities directly support commercial goals. AI & Innovation Delivery: Identify, champion, and implement emerging AI features within the existing application landscape to automate manual workflows and maximize platform ROI. The Profile We Are Looking For We are looking for an individual who pairs deep platform maturity with exceptional people leadership skills. Proven Systems Leadership: You have a track record of running enterprise systems or IT delivery arms within complex, fast-paced corporate environments. The "Connected Ecosystem" Mindset: Strong, practical knowledge of Salesforce governance, integration, and deployment is essential. Coupled with exposure to Workday or massive enterprise ERP/HR systems, you understand how data should flow fluidly across an organisation. Influence & Clarity: You are highly skilled at stakeholder management, capable of navigating competing priorities among senior business leaders and translating complex technical roadmaps into business value. Governance Pioneers: You thrive on bringing order to evolving environments, having previously designed or refined software delivery processes and prioritisation matrixes. Adaptive People Managers: A leader who builds cultures of accountability and continuous growth, with experience guiding technical teams through shifting corporate structures. What's On Offer? High-Impact Autonomy: The freedom to reshape an enterprise IT footprint and leave a lasting stamp on an expanding global business. Cutting-Edge Tech Stack: Work at the forefront of internal AI adoption and cloud automation. Work-Life Design: Highly flexible UK remote working arrangements paired with a top-tier corporate rewards package.
HR Business Partner Sunderland Area with Travel National Logistics 4 days a week (5 days may be considered) £43,000 FTE A collaborative, rapidly growing and professional National Logistics organisation are seeking a HR Business Partner to join a close-knit HR team on a permanent basis working 4 days a week. Supporting multiple logistics hubs, the successful candidate will provide first class business partnering support and advice to their allocated sites. This is a truly unique opportunity for the someone who is currently in a Senior HR Advisor role and is keen to take a step up into a Business Partnering role or a Business Partner keen to work within a growing and evolving business. You will have a track record of working in a blue-collar environment and have strong Employee Relations and generalist HR experience . Note: the salary on this role is £43K FTE and the take home works out to be around £35K plus car allowance. Day to day duties will include: Implementing HR strategies that align with business goals (e.g., talent management, workforce planning, and employee engagement). Provide first-line advice to managers and employees on HR policies, procedures, and employment law basics. Support the annual and mid-year performance review process-tracking completion rates, following up with managers, and providing guidance on performance discussions. Partner with Talent Acquisition to coordinate interviews, review job descriptions, and support the onboarding process for new hires. Help identify training needs through feedback and performance reviews. Support the rollout of learning programs and maintain training records. Maintain accurate employee data in HR systems. Generate reports on headcount, turnover, absenteeism, and other HR metrics. Communicate and help enforce HR policies, ensuring consistency and fairness across departments. Assist with communication and engagement activities during organizational or structural changes. Support employee surveys, recognition programs, and team-building initiatives. The successful Junior HR Business Partner/Senior HR Advisor will have a proven track record in a true Generalist HR Advisory role in industries such as logistics, manufacturing or engineering (or similar). You will be CIPD level 5 qualified (or similar) and have a proactive, collaborative and forward thinking approach to you work. To apply for the position, please click on the apply now button and your CV will be sent directly to the responsible recruiter. We will respond to successful applicants within 7 days, however please feel free to get in touch if you would like any further information about your application. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jul 11, 2026
Full time
HR Business Partner Sunderland Area with Travel National Logistics 4 days a week (5 days may be considered) £43,000 FTE A collaborative, rapidly growing and professional National Logistics organisation are seeking a HR Business Partner to join a close-knit HR team on a permanent basis working 4 days a week. Supporting multiple logistics hubs, the successful candidate will provide first class business partnering support and advice to their allocated sites. This is a truly unique opportunity for the someone who is currently in a Senior HR Advisor role and is keen to take a step up into a Business Partnering role or a Business Partner keen to work within a growing and evolving business. You will have a track record of working in a blue-collar environment and have strong Employee Relations and generalist HR experience . Note: the salary on this role is £43K FTE and the take home works out to be around £35K plus car allowance. Day to day duties will include: Implementing HR strategies that align with business goals (e.g., talent management, workforce planning, and employee engagement). Provide first-line advice to managers and employees on HR policies, procedures, and employment law basics. Support the annual and mid-year performance review process-tracking completion rates, following up with managers, and providing guidance on performance discussions. Partner with Talent Acquisition to coordinate interviews, review job descriptions, and support the onboarding process for new hires. Help identify training needs through feedback and performance reviews. Support the rollout of learning programs and maintain training records. Maintain accurate employee data in HR systems. Generate reports on headcount, turnover, absenteeism, and other HR metrics. Communicate and help enforce HR policies, ensuring consistency and fairness across departments. Assist with communication and engagement activities during organizational or structural changes. Support employee surveys, recognition programs, and team-building initiatives. The successful Junior HR Business Partner/Senior HR Advisor will have a proven track record in a true Generalist HR Advisory role in industries such as logistics, manufacturing or engineering (or similar). You will be CIPD level 5 qualified (or similar) and have a proactive, collaborative and forward thinking approach to you work. To apply for the position, please click on the apply now button and your CV will be sent directly to the responsible recruiter. We will respond to successful applicants within 7 days, however please feel free to get in touch if you would like any further information about your application. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
OPERATIONS CO-ORDINATOR: 12 month fixed term contract based in High Wycombe Are you an experienced Customer Service Administrator , Operations Coordinator or Administrator who enjoys delivering exceptional customer service and keeping operations running smoothly? We are looking for an organised, proactive and customer-focused Operations and Membership Co-Ordinator to join our clients head office team, in High Wycombe. This is a varied role where you will support customers and colleagues, by managing memberships, payments, customer enquiries, complaints and operational administration. If you enjoy solving problems, building relationships and delivering outstanding customer experiences, we would love to hear from you. KEY RESPONSIBILITIES OF THE OPERATIONS AND MEMBERSHIP CO-ORDINATOR: As an Operations & Membership Coordinator, you will play a key role in delivering excellent customer service while supporting the day-to-day operational running of our growing network. Supporting customers with membership enquiries, account administration and setting up Direct Debit payment plans. Managing customer enquiries relating to memberships, payments, use of the payment portal, and account changes. Supporting Direct Debit collection processes, payment administration and reporting. Handling customer complaints professionally, investigating issues and working towards positive resolutions. Guiding customers through the membership cancellation and leavers process. Building strong working relationships with internal stakeholders and supporting them with operational queries. Responding to customer and internal stakeholder inquiries via telephone, email and social media within agreed service levels. Supporting compliance processes, including DBS administration and safeguarding requirements. Maintaining accurate customer records using internal systems and CRM software. Producing reports and ensuring operational administration is completed accurately and on time. Working collaboratively with colleagues to continuously improve processes and customer service. THE IDEAL CANDIDATE: We are keen to speak to candidates with experience in positions such as: Customer Serice Administrator / Support Membership Coordinator Operations Coordinator Customer Experience Executive Office Administrator Service Delivery Coordinator Finance Administrator Accounts Administrator Excellent communication skills with the confidence to deal with customers by telephone and email. Strong organisational skills with excellent attention to detail. Experience of maintaining accurate records and managing multiple tasks. A calm, professional approach when handling customer complaints or difficult situations. Excellent stakeholder management and relationship-building skills. The ability to work both independently and as part of a collaborative team. Strong Microsoft Office skills. Experience of working with multiple systems / software (CRM, payment portals etc.) Desirable experience It would be beneficial if you have experience with: Microsoft Dynamics CRM (or similar) Direct Debit administration Payment processing or financial administration Compliance or safeguarding / DBS checking processes and administration Membership organisations within either Education, leisure or performing arts environments This is a wonderful opportunity to join a supportive organisation where you will be given sufficient training. BENEFITS AND PACKAGE ON OFFER: 12 month Fixed term contract Full time hours with flexibility to work between the hours of 8am and 6pm. HYBRID work arrangements, once trained Free parking on site 24 days holiday, plus bank holidays Pension Free snacks and drinks daily Social events and a friendly work environment
Jul 11, 2026
Contractor
OPERATIONS CO-ORDINATOR: 12 month fixed term contract based in High Wycombe Are you an experienced Customer Service Administrator , Operations Coordinator or Administrator who enjoys delivering exceptional customer service and keeping operations running smoothly? We are looking for an organised, proactive and customer-focused Operations and Membership Co-Ordinator to join our clients head office team, in High Wycombe. This is a varied role where you will support customers and colleagues, by managing memberships, payments, customer enquiries, complaints and operational administration. If you enjoy solving problems, building relationships and delivering outstanding customer experiences, we would love to hear from you. KEY RESPONSIBILITIES OF THE OPERATIONS AND MEMBERSHIP CO-ORDINATOR: As an Operations & Membership Coordinator, you will play a key role in delivering excellent customer service while supporting the day-to-day operational running of our growing network. Supporting customers with membership enquiries, account administration and setting up Direct Debit payment plans. Managing customer enquiries relating to memberships, payments, use of the payment portal, and account changes. Supporting Direct Debit collection processes, payment administration and reporting. Handling customer complaints professionally, investigating issues and working towards positive resolutions. Guiding customers through the membership cancellation and leavers process. Building strong working relationships with internal stakeholders and supporting them with operational queries. Responding to customer and internal stakeholder inquiries via telephone, email and social media within agreed service levels. Supporting compliance processes, including DBS administration and safeguarding requirements. Maintaining accurate customer records using internal systems and CRM software. Producing reports and ensuring operational administration is completed accurately and on time. Working collaboratively with colleagues to continuously improve processes and customer service. THE IDEAL CANDIDATE: We are keen to speak to candidates with experience in positions such as: Customer Serice Administrator / Support Membership Coordinator Operations Coordinator Customer Experience Executive Office Administrator Service Delivery Coordinator Finance Administrator Accounts Administrator Excellent communication skills with the confidence to deal with customers by telephone and email. Strong organisational skills with excellent attention to detail. Experience of maintaining accurate records and managing multiple tasks. A calm, professional approach when handling customer complaints or difficult situations. Excellent stakeholder management and relationship-building skills. The ability to work both independently and as part of a collaborative team. Strong Microsoft Office skills. Experience of working with multiple systems / software (CRM, payment portals etc.) Desirable experience It would be beneficial if you have experience with: Microsoft Dynamics CRM (or similar) Direct Debit administration Payment processing or financial administration Compliance or safeguarding / DBS checking processes and administration Membership organisations within either Education, leisure or performing arts environments This is a wonderful opportunity to join a supportive organisation where you will be given sufficient training. BENEFITS AND PACKAGE ON OFFER: 12 month Fixed term contract Full time hours with flexibility to work between the hours of 8am and 6pm. HYBRID work arrangements, once trained Free parking on site 24 days holiday, plus bank holidays Pension Free snacks and drinks daily Social events and a friendly work environment
Senior Market Risk Analyst Central London Fully Office-Based £40,000 per annum The Opportunity We are seeking a motivated and analytical Senior Market Risk Analyst to join a dynamic Middle Office team based in Central London. This role offers an excellent opportunity for a candidate with strong market risk reporting experience and advanced Excel skills to support the production, analysis and enhancement of market risk management information and reporting across a wholesale banking environment. Working closely with senior stakeholders and Head Office teams, you will play a key role in ensuring the delivery of accurate market risk reporting, supporting business decision-making, and driving continuous improvement and automation initiatives. Key Responsibilities Consolidate data from multiple systems and platforms to produce accurate market risk reporting. Prepare and deliver timely market risk reports, metrics and management information. Ensure the production of accurate, error-free MI for senior stakeholders. Analyse market risk reporting outputs and provide commentary on trends, observations, gaps and mitigation actions. Support business decision-making and change initiatives through risk analysis and reporting. Liaise with Head Office teams and internal stakeholders to satisfy compliance and reporting requirements. Identify opportunities for process improvement, efficiency gains and reporting automation. Investigate reporting anomalies and escalate issues where appropriate. Contribute to the development and maintenance of departmental procedures and technical documentation. Support ad-hoc projects and analytical tasks as required by the Head of Middle Office. Skills & Experience Required Degree or postgraduate qualification in a numerate discipline such as Finance, Economics, Mathematics, Statistics, Engineering or a related field. Previous experience within Market Risk, Treasury, Risk Reporting, Middle Office or a similar analytical function. Strong understanding of market risk concepts including: Money Markets Foreign Exchange (FX) Bonds Derivatives Liquidity Risk Advanced Microsoft Excel skills, including: Complex formulas Pivot Tables Data analysis Macros VBA Strong analytical and problem-solving capabilities. Excellent attention to detail and commitment to data accuracy. Strong communication skills with the ability to engage effectively with senior stakeholders. Personal Attributes Methodical and organised approach to planning and prioritisation. Self-motivated, proactive and able to work independently. Strong sense of ownership and accountability. Able to manage multiple priorities and meet deadlines in a fast-paced environment. Continuous improvement mindset with a focus on enhancing reporting and processes. Key Stakeholder Relationships You will work closely with teams across: Middle Office Risk Treasury Settlements Investments Compliance IT Internal Audit Senior Management Head Office Functions Package £40,000 per annum Central London location Fully office-based working environment Opportunity to develop expertise within a specialist Market Risk and Middle Office function If you have strong analytical skills, advanced Excel expertise, and a keen interest in market risk, we'd be delighted to hear from you.
Jul 11, 2026
Full time
Senior Market Risk Analyst Central London Fully Office-Based £40,000 per annum The Opportunity We are seeking a motivated and analytical Senior Market Risk Analyst to join a dynamic Middle Office team based in Central London. This role offers an excellent opportunity for a candidate with strong market risk reporting experience and advanced Excel skills to support the production, analysis and enhancement of market risk management information and reporting across a wholesale banking environment. Working closely with senior stakeholders and Head Office teams, you will play a key role in ensuring the delivery of accurate market risk reporting, supporting business decision-making, and driving continuous improvement and automation initiatives. Key Responsibilities Consolidate data from multiple systems and platforms to produce accurate market risk reporting. Prepare and deliver timely market risk reports, metrics and management information. Ensure the production of accurate, error-free MI for senior stakeholders. Analyse market risk reporting outputs and provide commentary on trends, observations, gaps and mitigation actions. Support business decision-making and change initiatives through risk analysis and reporting. Liaise with Head Office teams and internal stakeholders to satisfy compliance and reporting requirements. Identify opportunities for process improvement, efficiency gains and reporting automation. Investigate reporting anomalies and escalate issues where appropriate. Contribute to the development and maintenance of departmental procedures and technical documentation. Support ad-hoc projects and analytical tasks as required by the Head of Middle Office. Skills & Experience Required Degree or postgraduate qualification in a numerate discipline such as Finance, Economics, Mathematics, Statistics, Engineering or a related field. Previous experience within Market Risk, Treasury, Risk Reporting, Middle Office or a similar analytical function. Strong understanding of market risk concepts including: Money Markets Foreign Exchange (FX) Bonds Derivatives Liquidity Risk Advanced Microsoft Excel skills, including: Complex formulas Pivot Tables Data analysis Macros VBA Strong analytical and problem-solving capabilities. Excellent attention to detail and commitment to data accuracy. Strong communication skills with the ability to engage effectively with senior stakeholders. Personal Attributes Methodical and organised approach to planning and prioritisation. Self-motivated, proactive and able to work independently. Strong sense of ownership and accountability. Able to manage multiple priorities and meet deadlines in a fast-paced environment. Continuous improvement mindset with a focus on enhancing reporting and processes. Key Stakeholder Relationships You will work closely with teams across: Middle Office Risk Treasury Settlements Investments Compliance IT Internal Audit Senior Management Head Office Functions Package £40,000 per annum Central London location Fully office-based working environment Opportunity to develop expertise within a specialist Market Risk and Middle Office function If you have strong analytical skills, advanced Excel expertise, and a keen interest in market risk, we'd be delighted to hear from you.
Interim Financial Controller Hybrid Working Interim Assignment 2026 We are currently looking to speak with experienced Financial Controllers, Group Financial Controllers and Heads of Finance regarding an exciting interim opportunity in Bath, expected to come to market in Q2 of this year. The assignment is with a high-growth, international business entering a significant period of transformation and change. Working closely with the CFO, the successful individual will play a key role in strengthening financial controls, driving process improvements and supporting the business through its next phase of growth. We're likely to be looking for someone who can: Lead financial reporting and ensure the timely delivery of accurate financial information Manage and develop a technical accounting and reporting team Drive process improvement and control enhancement initiatives Support finance transformation and change programmes Act as a trusted Number 2 to the CFO and wider leadership team Provide both technical expertise and commercial insight during a period of growth The ideal background is likely to include: ACA, ACCA or CIMA qualification Financial Controller, Group Financial Controller or Head of Finance experience Exposure to larger, complex or international organisations Finance transformation, process improvement or systems change experience Strong stakeholder management skills and the ability to add value quickly Whilst the opportunity is not yet live, I'm keen to build a shortlist of relevant & local senior finance professionals ahead of an anticipated launch later in 2026. If you are based near Bristol / Bath and you would be interested in hearing more once details are finalised, please get in touch for a confidential conversation with Charles Maidment from the Hays senior finance contracts team. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 11, 2026
Contractor
Interim Financial Controller Hybrid Working Interim Assignment 2026 We are currently looking to speak with experienced Financial Controllers, Group Financial Controllers and Heads of Finance regarding an exciting interim opportunity in Bath, expected to come to market in Q2 of this year. The assignment is with a high-growth, international business entering a significant period of transformation and change. Working closely with the CFO, the successful individual will play a key role in strengthening financial controls, driving process improvements and supporting the business through its next phase of growth. We're likely to be looking for someone who can: Lead financial reporting and ensure the timely delivery of accurate financial information Manage and develop a technical accounting and reporting team Drive process improvement and control enhancement initiatives Support finance transformation and change programmes Act as a trusted Number 2 to the CFO and wider leadership team Provide both technical expertise and commercial insight during a period of growth The ideal background is likely to include: ACA, ACCA or CIMA qualification Financial Controller, Group Financial Controller or Head of Finance experience Exposure to larger, complex or international organisations Finance transformation, process improvement or systems change experience Strong stakeholder management skills and the ability to add value quickly Whilst the opportunity is not yet live, I'm keen to build a shortlist of relevant & local senior finance professionals ahead of an anticipated launch later in 2026. If you are based near Bristol / Bath and you would be interested in hearing more once details are finalised, please get in touch for a confidential conversation with Charles Maidment from the Hays senior finance contracts team. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
HR Manager Romford 65LK Hybrid Working Financial Services Are you an experienced HR leader who enjoys shaping strategy while remaining close to the day-to-day operation? We're looking for an ambitious HR Manager to lead an established HR team within a growing, multi-site financial services organisation. Reporting directly to the Head of HR, you'll manage a team of five, including HR Business Partners, while partnering with senior leaders to deliver a people strategy that supports engagement, performance and continued business growth. This is a fantastic opportunity for someone who thrives in a commercially focused environment and enjoys leading change, influencing stakeholders and developing high-performing teams. What you'll be doing Leading, coaching and developing an established HR team of five. Partnering with senior leaders to deliver the people strategy. Driving organisational change, transformation and restructuring projects. Leading on complex employee relations matters and ensuring employment law compliance. Developing leadership capability across the organisation. Influencing reward, talent management, succession planning and employee engagement initiatives. Using people data and insights to support commercial decision-making. Overseeing recruitment, HR operations and Health & Safety compliance. About you You'll be an experienced HR professional who enjoys operating at both a strategic and operational level. You'll bring: Significant experience as an HR Manager or Senior HR Business Partner . Previous experience managing and developing an HR team (essential). Strong knowledge of UK employment law. Experience leading organisational change and business transformation. Excellent stakeholder management and influencing skills. A commercial mindset with the ability to balance business needs with people priorities. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Jul 11, 2026
Full time
HR Manager Romford 65LK Hybrid Working Financial Services Are you an experienced HR leader who enjoys shaping strategy while remaining close to the day-to-day operation? We're looking for an ambitious HR Manager to lead an established HR team within a growing, multi-site financial services organisation. Reporting directly to the Head of HR, you'll manage a team of five, including HR Business Partners, while partnering with senior leaders to deliver a people strategy that supports engagement, performance and continued business growth. This is a fantastic opportunity for someone who thrives in a commercially focused environment and enjoys leading change, influencing stakeholders and developing high-performing teams. What you'll be doing Leading, coaching and developing an established HR team of five. Partnering with senior leaders to deliver the people strategy. Driving organisational change, transformation and restructuring projects. Leading on complex employee relations matters and ensuring employment law compliance. Developing leadership capability across the organisation. Influencing reward, talent management, succession planning and employee engagement initiatives. Using people data and insights to support commercial decision-making. Overseeing recruitment, HR operations and Health & Safety compliance. About you You'll be an experienced HR professional who enjoys operating at both a strategic and operational level. You'll bring: Significant experience as an HR Manager or Senior HR Business Partner . Previous experience managing and developing an HR team (essential). Strong knowledge of UK employment law. Experience leading organisational change and business transformation. Excellent stakeholder management and influencing skills. A commercial mindset with the ability to balance business needs with people priorities. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Finance Officer Shrewsbury, Shropshire £25,472 - £27,257 per annum (FTE £31,841- £34,071 per annum) + 7% pension contribution 6 Months Fixed term contract (Maternity Cover), Part Time (28 hours per week) Closing date 7th July 2026. Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues. We are recruiting a Finance Officer for maternity cover to support the Head of Finance & Operations. What you will be doing: Key tasks include: Processing accounting transactions & recording financial data in our accounting system, in line with SWT Finance Policies. Ensuring that financial information is accurately logged in our Customer Relationship Management System, so Direct Debits and Gift Aid can be claimed promptly. This includes the administration of BACSTEL-IP payment services and BACS job submission software. Ownership and controller of the Sales Ledger Plus a wide and varied day to day list of tasks. If you are highly numerate, have an eye for detail, and enjoy being part of a team, we would love to hear from you. Qualifications in accounting and experience working in a similar environment are desirable. We are a friendly, enthusiastic team with a flexible can-do attitude, and if you think this role would be a good fit with your experience we would love to hear from you. The post is a fixed term contract for 28 hours per week and we have an Agile Working Policy and generous annual leave allowance. Shropshire Wildlife Trust is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo reference checks with past employers and Disclosure and Barring Service checks at the appropriate level. The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible. As users of the disability confident scheme, Shropshire Wildlife Trust guarantees to interview all disabled applicants who meet the minimum criteria for a vacancy. We believe that inclusive recruitment practices will help to change attitudes, behaviours and cultures, fostering diversity within our workplace. Why work for us - benefits we offer: 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff) Salary sacrifice benefits Life assurance Generous pension - company contribution 7%, employee contribution 3% Enhanced Sick Pay Flexible working policy Employee Assistance Programme Staff discounts Employee away days Enhanced pay for maternity and adoption leave Coaching Support with training and development to assist career progression Inclusive & supportive work atmosphere
Jul 11, 2026
Full time
Finance Officer Shrewsbury, Shropshire £25,472 - £27,257 per annum (FTE £31,841- £34,071 per annum) + 7% pension contribution 6 Months Fixed term contract (Maternity Cover), Part Time (28 hours per week) Closing date 7th July 2026. Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues. We are recruiting a Finance Officer for maternity cover to support the Head of Finance & Operations. What you will be doing: Key tasks include: Processing accounting transactions & recording financial data in our accounting system, in line with SWT Finance Policies. Ensuring that financial information is accurately logged in our Customer Relationship Management System, so Direct Debits and Gift Aid can be claimed promptly. This includes the administration of BACSTEL-IP payment services and BACS job submission software. Ownership and controller of the Sales Ledger Plus a wide and varied day to day list of tasks. If you are highly numerate, have an eye for detail, and enjoy being part of a team, we would love to hear from you. Qualifications in accounting and experience working in a similar environment are desirable. We are a friendly, enthusiastic team with a flexible can-do attitude, and if you think this role would be a good fit with your experience we would love to hear from you. The post is a fixed term contract for 28 hours per week and we have an Agile Working Policy and generous annual leave allowance. Shropshire Wildlife Trust is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo reference checks with past employers and Disclosure and Barring Service checks at the appropriate level. The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible. As users of the disability confident scheme, Shropshire Wildlife Trust guarantees to interview all disabled applicants who meet the minimum criteria for a vacancy. We believe that inclusive recruitment practices will help to change attitudes, behaviours and cultures, fostering diversity within our workplace. Why work for us - benefits we offer: 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff) Salary sacrifice benefits Life assurance Generous pension - company contribution 7%, employee contribution 3% Enhanced Sick Pay Flexible working policy Employee Assistance Programme Staff discounts Employee away days Enhanced pay for maternity and adoption leave Coaching Support with training and development to assist career progression Inclusive & supportive work atmosphere
About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership. The team you will join IT plays a vital role in keeping the firm connected, secure, and empowered to deliver excellent client service. We provide the technology, support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play a key role in the design, delivery and use of Artificial Intelligence (AI) solutions that enhance client experience and support Birketts' strategic goals. This role sits within the AI Squad, a cross-functional team focused on developing innovative AI solutions that improve how our colleagues deliver legal services and enable better client outcomes, aligned with our strategy 'Empowering clients and colleagues to achieve their next level'. The squad focuses on solutions that improve legal workflows such as contract drafting, due-diligence review, matter lifecycle management, e-disclosure, document automation, legal research, compliance and regulatory processes, ensuring technology meets "legal-grade" accuracy, risk, and confidentiality standards. Main accountabilities: You will work closely with internal stakeholders, legal practitioners, technical teams, clients and third-party vendors, helping to shape and deliver AI initiatives grounded in clear business needs, high-quality user experience, and measurable value. Own and shape the AI product roadmap, with a clear focus on optimising legal workflows. Lead a cross functional AI squad throughout the full product lifecycle, aligning product, engineering, design and data around a clear mission and measurable outcomes. Act as a primary liaison between business stakeholders, legal practitioners, clients, and technical teams. Communicate progress, learnings and opportunities clearly to stakeholders, managing expectations and surfacing new product ideas. Ensure alignment between business needs, responsible-AI principles and the product roadmap to prioritise the squad's backlog Provide light project-management oversight including milestone tracking, risk identification, delivery reporting, and cross-team coordination. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for We are seeking an experienced Product Manager, with strong storytelling ability, excellent analytical skills and a passion for AI-driven transformation in legal services. You'll be able to use your skills and experience to promote the product mindset, connecting technical work to human impact, and making product value visible through storytelling and data. Essential A track record as a Product Manager in a digital/technology environment, ideally in a client-facing or professional services business coupled with excellent communication and exceptional stakeholder engagement skills. A product focused, problem-solving mindset coupled with the ability to challenge convention. Strong understanding of automation, workflow optimisation, and process re-engineering. Ability to translate complex ideas (including AI/ML concepts) into simple, clear language. Experience working in agile product development environments. Desirable Experience working in regulated environments or with legal workflows. Thorough understanding of AI technologies used in legal environments (LLMs, NLP, extraction/classification models, summarisation, RAG pipelines, etc.) Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. Benefits As a Birketts colleague, you will be eligible to receive a wide range of benefits: 25 days holiday (FTE) plus Bank Holidays Long Service holid
Jul 11, 2026
Full time
About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership. The team you will join IT plays a vital role in keeping the firm connected, secure, and empowered to deliver excellent client service. We provide the technology, support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play a key role in the design, delivery and use of Artificial Intelligence (AI) solutions that enhance client experience and support Birketts' strategic goals. This role sits within the AI Squad, a cross-functional team focused on developing innovative AI solutions that improve how our colleagues deliver legal services and enable better client outcomes, aligned with our strategy 'Empowering clients and colleagues to achieve their next level'. The squad focuses on solutions that improve legal workflows such as contract drafting, due-diligence review, matter lifecycle management, e-disclosure, document automation, legal research, compliance and regulatory processes, ensuring technology meets "legal-grade" accuracy, risk, and confidentiality standards. Main accountabilities: You will work closely with internal stakeholders, legal practitioners, technical teams, clients and third-party vendors, helping to shape and deliver AI initiatives grounded in clear business needs, high-quality user experience, and measurable value. Own and shape the AI product roadmap, with a clear focus on optimising legal workflows. Lead a cross functional AI squad throughout the full product lifecycle, aligning product, engineering, design and data around a clear mission and measurable outcomes. Act as a primary liaison between business stakeholders, legal practitioners, clients, and technical teams. Communicate progress, learnings and opportunities clearly to stakeholders, managing expectations and surfacing new product ideas. Ensure alignment between business needs, responsible-AI principles and the product roadmap to prioritise the squad's backlog Provide light project-management oversight including milestone tracking, risk identification, delivery reporting, and cross-team coordination. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for We are seeking an experienced Product Manager, with strong storytelling ability, excellent analytical skills and a passion for AI-driven transformation in legal services. You'll be able to use your skills and experience to promote the product mindset, connecting technical work to human impact, and making product value visible through storytelling and data. Essential A track record as a Product Manager in a digital/technology environment, ideally in a client-facing or professional services business coupled with excellent communication and exceptional stakeholder engagement skills. A product focused, problem-solving mindset coupled with the ability to challenge convention. Strong understanding of automation, workflow optimisation, and process re-engineering. Ability to translate complex ideas (including AI/ML concepts) into simple, clear language. Experience working in agile product development environments. Desirable Experience working in regulated environments or with legal workflows. Thorough understanding of AI technologies used in legal environments (LLMs, NLP, extraction/classification models, summarisation, RAG pipelines, etc.) Hybrid Working Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. Benefits As a Birketts colleague, you will be eligible to receive a wide range of benefits: 25 days holiday (FTE) plus Bank Holidays Long Service holid
Job Title: Head of IT Infrastructure and Cyber Security Location: Birmingham Salary: £48,822 - £56,535 per annum - SS9 Job type: Full Time, Permanent UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is a leading institution dedicated to excellence in teaching, learning and innovation. With a diverse and growing community of students and staff, we are committed to delivering outstanding digital services that empower learning, collaboration, and discovery. As we continue to expand our digital capabilities, we are seeking a dynamic and experienced Head of IT Infrastructure and Cyber Security to lead the strategic development, resilience, and security of our technology environment. The role will be responsible for ensuring the integrity, availability, and security of the University's digital infrastructure, driving forward a programme of continuous improvement, innovation, and cyber resilience. The ideal candidate will have substantial experience of working as a leader within IT Services roles, with strong technical expertise in infrastructure and networking, managed and lead on transformational projects and change across institutions. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions LGPS - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 26 July 2026. Interview Date - Thursday 6 August 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Head of IT Infrastructure, Head of Infrastructure and Networks, Head of Cyber Security, Head of Infrastructure and Security, IT Infrastructure Manager, Infrastructure and Operations Manager, IT Operations Manager, Head of IT Services, Head of Technology Services, Infrastructure Services Manager, Cyber Security Manager, IT Security Manager, Head of Digital Infrastructure, Head of Enterprise Infrastructure, and Infrastructure & Cyber Security Lead. will also be considered for this role.
Jul 11, 2026
Full time
Job Title: Head of IT Infrastructure and Cyber Security Location: Birmingham Salary: £48,822 - £56,535 per annum - SS9 Job type: Full Time, Permanent UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is a leading institution dedicated to excellence in teaching, learning and innovation. With a diverse and growing community of students and staff, we are committed to delivering outstanding digital services that empower learning, collaboration, and discovery. As we continue to expand our digital capabilities, we are seeking a dynamic and experienced Head of IT Infrastructure and Cyber Security to lead the strategic development, resilience, and security of our technology environment. The role will be responsible for ensuring the integrity, availability, and security of the University's digital infrastructure, driving forward a programme of continuous improvement, innovation, and cyber resilience. The ideal candidate will have substantial experience of working as a leader within IT Services roles, with strong technical expertise in infrastructure and networking, managed and lead on transformational projects and change across institutions. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions LGPS - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 26 July 2026. Interview Date - Thursday 6 August 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Head of IT Infrastructure, Head of Infrastructure and Networks, Head of Cyber Security, Head of Infrastructure and Security, IT Infrastructure Manager, Infrastructure and Operations Manager, IT Operations Manager, Head of IT Services, Head of Technology Services, Infrastructure Services Manager, Cyber Security Manager, IT Security Manager, Head of Digital Infrastructure, Head of Enterprise Infrastructure, and Infrastructure & Cyber Security Lead. will also be considered for this role.
We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington. £38,500.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable. Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme. Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system. Manage ticket and incident escalations, as appropriate. Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs. - Approachable and open behaviours - A Team Player, willing to share work and learning with the team and builds a positive team culture - Able to work on their own initiative with minimal supervision - Means, desire, and discipline to work effectively from home and still achieve desired results What you'll bring: Essential: Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system Previous history of supporting business systems or their use Self-starter with good initiative Well organised and methodical Good problem solving / analytical skills Experienced in issue resolution Excellent attention to detail Success orientated and delivery focused Excellent communication skills The ability to work to tight deadlines The ability to work through conflicting priorities The ability to build relationships with key internal and external stakeholders About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see full job description on our website
Jul 11, 2026
Full time
We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington. £38,500.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable. Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme. Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system. Manage ticket and incident escalations, as appropriate. Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs. - Approachable and open behaviours - A Team Player, willing to share work and learning with the team and builds a positive team culture - Able to work on their own initiative with minimal supervision - Means, desire, and discipline to work effectively from home and still achieve desired results What you'll bring: Essential: Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system Previous history of supporting business systems or their use Self-starter with good initiative Well organised and methodical Good problem solving / analytical skills Experienced in issue resolution Excellent attention to detail Success orientated and delivery focused Excellent communication skills The ability to work to tight deadlines The ability to work through conflicting priorities The ability to build relationships with key internal and external stakeholders About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see full job description on our website
