First Military Recruitment Ltd
Flackwell Heath, Buckinghamshire
BJ163 - Security Officer (Estate) Location: High Wycombe Salary: £29,500 Per Annum Shifts: 12 Hour day and night shifts (7 days on and 7 days off) Overview: First Military Recruitment are currently seeking a Security Officer on behalf of one of our clients. To protect the estate, the family, the properties and all the assets and valuables within the properties and on the estate whilst acting responsibly, safely and maintaining the family reputation. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Prevent and deter unauthorised access into the compound and to the wider estate. Monitor/respond to fire alarms, intruder alarms and CCTV as appropriate. Conduct external and internal security patrols. Provide traffic control and ingress/egress to the estate. Carry out routine tests of security and fire equipment where appropriate. Manage keys and perform locking and unlocking duties. Provide support, guidance and information to all staff, visitors whilst ensuing safeguarding of the premises. Ensure health and safety procedures are followed at all times. Record and report all faults, health and safety hazards and unsafe working practices. Answer incoming calls ensuring a polite and efficient telephone manner with high levels of customer service. To maintain a level of confidentiality that Security Officers may be privy. This may be information that is overheard or gossip that should be kept within the security team. Ensure all walkways and emergency escape routes are kept clear. Investigate the cause of intruder and fire activations. To provide support in the event of an emergency evacuation. This support would be provided in a calm and professional manner. Identify opportunities for improving practices and processes. Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures. Undertake any other duties as requested by supervisor or head of security. Skills and Qualifications: Valid SIA licences: Door supervisor and CCTV (public space surveillance). Working knowledge of security systems, CCTV access control and intruder and fire alarms. To hold a CCTV operator's licence. Have a clean five-year history (DBS) (will be carried out). Full driving licence. First aider (must be willing to be trained if not already a First Aider). Fire trained. Computer literate with ability to use basic functions of Microsoft office packages as well as other security software. A friendly and professional manner with excellent communication skills. Proven experience of dealing with members of the public. A flexible approach and a positive attitude. The ability to work as part of a team. To be observant, inquisitive, have a logical mind and to be methodical. Must have the ability to remain calm and react appropriately to any given situation including emergency situations. Good verbal communication and interpersonal skills with the ability to deal with members of the public. Sound written communication skills to respond to emails/correspondence and complete logbooks, records etc. Ability to think on one's feet, act decisively and give direction and instruction quickly and clearly in the event of a problem. BJ163 - Security Officer (Estate) Location: High Wycombe Salary: £29,500 Per Annum Shifts: 12 Hour day and night shifts (7 days on and 7 days off)
Apr 28, 2026
Full time
BJ163 - Security Officer (Estate) Location: High Wycombe Salary: £29,500 Per Annum Shifts: 12 Hour day and night shifts (7 days on and 7 days off) Overview: First Military Recruitment are currently seeking a Security Officer on behalf of one of our clients. To protect the estate, the family, the properties and all the assets and valuables within the properties and on the estate whilst acting responsibly, safely and maintaining the family reputation. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Prevent and deter unauthorised access into the compound and to the wider estate. Monitor/respond to fire alarms, intruder alarms and CCTV as appropriate. Conduct external and internal security patrols. Provide traffic control and ingress/egress to the estate. Carry out routine tests of security and fire equipment where appropriate. Manage keys and perform locking and unlocking duties. Provide support, guidance and information to all staff, visitors whilst ensuing safeguarding of the premises. Ensure health and safety procedures are followed at all times. Record and report all faults, health and safety hazards and unsafe working practices. Answer incoming calls ensuring a polite and efficient telephone manner with high levels of customer service. To maintain a level of confidentiality that Security Officers may be privy. This may be information that is overheard or gossip that should be kept within the security team. Ensure all walkways and emergency escape routes are kept clear. Investigate the cause of intruder and fire activations. To provide support in the event of an emergency evacuation. This support would be provided in a calm and professional manner. Identify opportunities for improving practices and processes. Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures. Undertake any other duties as requested by supervisor or head of security. Skills and Qualifications: Valid SIA licences: Door supervisor and CCTV (public space surveillance). Working knowledge of security systems, CCTV access control and intruder and fire alarms. To hold a CCTV operator's licence. Have a clean five-year history (DBS) (will be carried out). Full driving licence. First aider (must be willing to be trained if not already a First Aider). Fire trained. Computer literate with ability to use basic functions of Microsoft office packages as well as other security software. A friendly and professional manner with excellent communication skills. Proven experience of dealing with members of the public. A flexible approach and a positive attitude. The ability to work as part of a team. To be observant, inquisitive, have a logical mind and to be methodical. Must have the ability to remain calm and react appropriately to any given situation including emergency situations. Good verbal communication and interpersonal skills with the ability to deal with members of the public. Sound written communication skills to respond to emails/correspondence and complete logbooks, records etc. Ability to think on one's feet, act decisively and give direction and instruction quickly and clearly in the event of a problem. BJ163 - Security Officer (Estate) Location: High Wycombe Salary: £29,500 Per Annum Shifts: 12 Hour day and night shifts (7 days on and 7 days off)
Job Description Job Role: Security Officer WorkingHours: 40 hours per week, fully flex - as per the site rota Location: St Johns Shopping Centre, St George's Place, Liverpool, L1 1LY Overview An exciting opportunity has arisen at Anchor Group Services, for two experienced Security Officers to join our established security team based at St Johns Shopping Centre in Liverpool. As a Security Officer, you will be responsible for conducting regular patrols throughout the shopping centre, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential. The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided. Please note: This is a fully flex role requiring availability across a variety of days/shift times (including weekends), as per the site rota. Shifts may start as early as 6am, so reliable transport is essential for early starts. Duties include: Protecting the client's property, people and/or assets by providing security services in accordance with the site's published Assignment Instructions (AI's) and site-specific procedures Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room / Shift Manager / Operations Manager / Emergency Services as appropriate for serious incidents Operating and monitoring site CCTV equipment Completing reports by recording observations, information, occurrences, and surveillance activities Maintaining organisation's stability and reputation by complying with legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors to site, providing a professional and friendly service Understanding the needs of our customer, responding accordingly to customer queries and requests and taking appropriate action Maintaining professional conduct at all times Requirements Full 5-year employment checkable history Valid frontline SIA licences DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Access to a range of nationally recognised courses to help further your career, via the Anchor Academy Access to SIA and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment) Stream - access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme 24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards Free on-site parking Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Apr 28, 2026
Full time
Job Description Job Role: Security Officer WorkingHours: 40 hours per week, fully flex - as per the site rota Location: St Johns Shopping Centre, St George's Place, Liverpool, L1 1LY Overview An exciting opportunity has arisen at Anchor Group Services, for two experienced Security Officers to join our established security team based at St Johns Shopping Centre in Liverpool. As a Security Officer, you will be responsible for conducting regular patrols throughout the shopping centre, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential. The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided. Please note: This is a fully flex role requiring availability across a variety of days/shift times (including weekends), as per the site rota. Shifts may start as early as 6am, so reliable transport is essential for early starts. Duties include: Protecting the client's property, people and/or assets by providing security services in accordance with the site's published Assignment Instructions (AI's) and site-specific procedures Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room / Shift Manager / Operations Manager / Emergency Services as appropriate for serious incidents Operating and monitoring site CCTV equipment Completing reports by recording observations, information, occurrences, and surveillance activities Maintaining organisation's stability and reputation by complying with legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors to site, providing a professional and friendly service Understanding the needs of our customer, responding accordingly to customer queries and requests and taking appropriate action Maintaining professional conduct at all times Requirements Full 5-year employment checkable history Valid frontline SIA licences DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Access to a range of nationally recognised courses to help further your career, via the Anchor Academy Access to SIA and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment) Stream - access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme 24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards Free on-site parking Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Confederation of Service Charities
City Of Westminster, London
Royal Air Force Club - Security and safety manager We are looking for an exceptional Security and Safety Manager to join our team at The Royal Air Force Club. Working at The RAF Club: Service Charge Enhanced Pension Scheme Life Assurance Interest-Free Travel Ticket Loan Health Cash Plan Tailored Learning Programmes, including support with professional development Wellbeing Events such as Chiropodists, Massages, Walks in Green Park Cycle to Work Scheme Employee Assistance Programme with Hospitality Action We have an exceptional working environment, with complimentary meals on duty at our Employee Restaurant, "Lily's", including themed lunches and seasonal, cultural celebrations Fantastic Recognition Events BACKGROUND Located in London's Mayfair and overlooking Green Park, the Royal Air Force Club offers first class facilities and a 'home from home' to its 24,000 members, predominantly serving and former officers of the RAF and Allied Air Forces and their families. Having opened its doors in 1922 the Club is full of history and character. With 110 bedrooms and 10 meeting and banqueting rooms, the Club is a truly hidden gem with modern and elegant interior and facilities. JOB DESCRIPTION DEPARTMENT Security HOURS 45 hours per week (may vary depending on business needs). Includes evening, weekend and Manager on Duty Shifts. REPORTING TO Director of Operations As the Club's Security and Safety Manager, you will be responsible for overseeing the security systems and protocols within the Club, including health and safety and fire safety compliance. You will monitor and respond to security and safety incidents, deliver training, and work proactively to identify and mitigate risks. Your role will involve ensuring adherence to the Club's policies and procedures in relation to security, fire safety, and health and safety legislation. This role is member facing, with a strong focus on having presence in the public areas of the Club, especially the lobby. Exceptionally high levels of service excellence are essential to success. DUTIES AND RESPONSIBILITIES MEMBER AND GUEST RELATIONS Meet and greet members, guests, and visitors with a friendly, professional, and welcoming attitude, ensuring a positive first impression at all times. Maintain a visible security presence in public areas to reassure members and guests and provide assistance as needed, fostering a sense of safety and comfort. Assist with luggage handling and provide general concierge support if required, ensuring that all member and guest needs are met with efficiency and care. Provide exceptional customer service, responding to member inquiries and addressing any concerns in a calm and helpful manner. Monitor and manage guest access to ensure proper registration for functions, events, and overnight stays. FIRE SAFETY Conduct annual Fire Risk Assessments and review emergency procedures to ensure compliance with fire safety regulations. Deliver a variety of fire safety training sessions as required, including: Introduction to the fire panel Fire Marshal and Fire Coordinator roles Coordinate fire drills and evacuation exercises, ensuring all staff and members are familiar with procedures. These drills should take place at regular intervals (every 3 months or more frequently, as required). Train contractors on fire safety protocols to ensure their adherence to Club standards. Conduct fire walk rounds with new starters to familiarise them with safety protocols. SECURITY MANAGEMENT Lead and manage a team of Security Officers, overseeing training, appraisals, scheduling, and other supervisory responsibilities. Ensure the Business Continuity Plan (BCP) is maintained and up to date at all times. Deliver comprehensive security training to all staff on emergency response protocols, security systems, and health and safety measures. Ensure the completion of regular patrols throughout the Club to monitor security and maintain a safe environment for members, guests, and staff. Monitor and control access in the Club's public areas, including checking membership cards when necessary and verifying guest check ins for functions and events. Assist with luggage handling for members and guests, ensuring a seamless and secure experience. Maintain records of security related incidents, submitting detailed reports to the Senior Security Officer for review. Monitor and respond to CCTV and alarm system alerts promptly, ensuring the protection of the premises at all times. Investigate and resolve security incidents, including theft or criminal damage, and follow up on allegations or concerns reported by members or staff. Oversee locker allocation and conduct locker checks, ensuring that all personal belongings are stored securely. Ensure ad hoc checks are carried out of employee bags, lockers, and personal property when departing the Club to prevent theft and ensure only personal items are taken. Monitor the activities of contractors and suppliers, ensuring that they follow appropriate security protocols when entering or exiting the premises. HEALTH AND SAFETY Lead Health and Safety meetings, providing guidance on key issues and ensuring compliance across departments. Review and update departmental health and safety records and risk assessments, maintaining a high standard of safety across all areas. Organise annual health and safety audits to ensure continuous compliance with UK legislation. Manage accident reporting (including RIDDOR reporting to Westminster) and ensure timely, accurate documentation. Ensure the accessibility of necessary safety equipment, such as providing accessible chair training to staff. Take immediate action on health and safety hazards, escalating issues to senior management where necessary to prevent injury or damage. Maintain up to date knowledge of health and safety legislation to ensure the Club's ongoing compliance. PERSON SPECIFICATION / KEY SKILLS A passion for hospitality, with exceptional guest relations skills. High standard of personal presentation. Proven experience as a Security expert, ideally in a private members' club, 5 star hotel, or similar prestigious environment. In depth knowledge of UK Health & Safety and Fire Safety legislation. Knowledge of security systems such as CCTV, access control, and alarm systems. A keen eye for detail with the ability to identify potential risks and hazards. Strong communication skills, both written and verbal, with the ability to report incidents clearly and professionally. Ability to manage emergency situations calmly and effectively. Ability to work collaboratively with others, assisting with training and ensuring a culture of safety and compliance. A strong commitment to maintaining confidentiality and discretion. A genuine concern for the well being and safety of others. Apply directly to Rachel Matthews, Director of People and Culture, with your CV and cover letter
Apr 25, 2026
Full time
Royal Air Force Club - Security and safety manager We are looking for an exceptional Security and Safety Manager to join our team at The Royal Air Force Club. Working at The RAF Club: Service Charge Enhanced Pension Scheme Life Assurance Interest-Free Travel Ticket Loan Health Cash Plan Tailored Learning Programmes, including support with professional development Wellbeing Events such as Chiropodists, Massages, Walks in Green Park Cycle to Work Scheme Employee Assistance Programme with Hospitality Action We have an exceptional working environment, with complimentary meals on duty at our Employee Restaurant, "Lily's", including themed lunches and seasonal, cultural celebrations Fantastic Recognition Events BACKGROUND Located in London's Mayfair and overlooking Green Park, the Royal Air Force Club offers first class facilities and a 'home from home' to its 24,000 members, predominantly serving and former officers of the RAF and Allied Air Forces and their families. Having opened its doors in 1922 the Club is full of history and character. With 110 bedrooms and 10 meeting and banqueting rooms, the Club is a truly hidden gem with modern and elegant interior and facilities. JOB DESCRIPTION DEPARTMENT Security HOURS 45 hours per week (may vary depending on business needs). Includes evening, weekend and Manager on Duty Shifts. REPORTING TO Director of Operations As the Club's Security and Safety Manager, you will be responsible for overseeing the security systems and protocols within the Club, including health and safety and fire safety compliance. You will monitor and respond to security and safety incidents, deliver training, and work proactively to identify and mitigate risks. Your role will involve ensuring adherence to the Club's policies and procedures in relation to security, fire safety, and health and safety legislation. This role is member facing, with a strong focus on having presence in the public areas of the Club, especially the lobby. Exceptionally high levels of service excellence are essential to success. DUTIES AND RESPONSIBILITIES MEMBER AND GUEST RELATIONS Meet and greet members, guests, and visitors with a friendly, professional, and welcoming attitude, ensuring a positive first impression at all times. Maintain a visible security presence in public areas to reassure members and guests and provide assistance as needed, fostering a sense of safety and comfort. Assist with luggage handling and provide general concierge support if required, ensuring that all member and guest needs are met with efficiency and care. Provide exceptional customer service, responding to member inquiries and addressing any concerns in a calm and helpful manner. Monitor and manage guest access to ensure proper registration for functions, events, and overnight stays. FIRE SAFETY Conduct annual Fire Risk Assessments and review emergency procedures to ensure compliance with fire safety regulations. Deliver a variety of fire safety training sessions as required, including: Introduction to the fire panel Fire Marshal and Fire Coordinator roles Coordinate fire drills and evacuation exercises, ensuring all staff and members are familiar with procedures. These drills should take place at regular intervals (every 3 months or more frequently, as required). Train contractors on fire safety protocols to ensure their adherence to Club standards. Conduct fire walk rounds with new starters to familiarise them with safety protocols. SECURITY MANAGEMENT Lead and manage a team of Security Officers, overseeing training, appraisals, scheduling, and other supervisory responsibilities. Ensure the Business Continuity Plan (BCP) is maintained and up to date at all times. Deliver comprehensive security training to all staff on emergency response protocols, security systems, and health and safety measures. Ensure the completion of regular patrols throughout the Club to monitor security and maintain a safe environment for members, guests, and staff. Monitor and control access in the Club's public areas, including checking membership cards when necessary and verifying guest check ins for functions and events. Assist with luggage handling for members and guests, ensuring a seamless and secure experience. Maintain records of security related incidents, submitting detailed reports to the Senior Security Officer for review. Monitor and respond to CCTV and alarm system alerts promptly, ensuring the protection of the premises at all times. Investigate and resolve security incidents, including theft or criminal damage, and follow up on allegations or concerns reported by members or staff. Oversee locker allocation and conduct locker checks, ensuring that all personal belongings are stored securely. Ensure ad hoc checks are carried out of employee bags, lockers, and personal property when departing the Club to prevent theft and ensure only personal items are taken. Monitor the activities of contractors and suppliers, ensuring that they follow appropriate security protocols when entering or exiting the premises. HEALTH AND SAFETY Lead Health and Safety meetings, providing guidance on key issues and ensuring compliance across departments. Review and update departmental health and safety records and risk assessments, maintaining a high standard of safety across all areas. Organise annual health and safety audits to ensure continuous compliance with UK legislation. Manage accident reporting (including RIDDOR reporting to Westminster) and ensure timely, accurate documentation. Ensure the accessibility of necessary safety equipment, such as providing accessible chair training to staff. Take immediate action on health and safety hazards, escalating issues to senior management where necessary to prevent injury or damage. Maintain up to date knowledge of health and safety legislation to ensure the Club's ongoing compliance. PERSON SPECIFICATION / KEY SKILLS A passion for hospitality, with exceptional guest relations skills. High standard of personal presentation. Proven experience as a Security expert, ideally in a private members' club, 5 star hotel, or similar prestigious environment. In depth knowledge of UK Health & Safety and Fire Safety legislation. Knowledge of security systems such as CCTV, access control, and alarm systems. A keen eye for detail with the ability to identify potential risks and hazards. Strong communication skills, both written and verbal, with the ability to report incidents clearly and professionally. Ability to manage emergency situations calmly and effectively. Ability to work collaboratively with others, assisting with training and ensuring a culture of safety and compliance. A strong commitment to maintaining confidentiality and discretion. A genuine concern for the well being and safety of others. Apply directly to Rachel Matthews, Director of People and Culture, with your CV and cover letter
LOCATION: EASTGATE SHOPPING CENTRE - INVERNESS SHIFT PATTERN: Various, 42 hours per week PAY RATE: £14.42 per hour ROLE OVERVIEW AND PURPOSE ABM is looking for a Security Relief Officer who is accountable to the Duty Manager (s) for the support, management, and delivery of Security within the Shopping Centre environment. The SRO will ensure exemplary standards of security and customer service are always provided to the client and visitors to the site. The purpose of the role will be to provide relief cover for planned and unplanned absences. KEY RESPONSIBILITIES Ensuring the security and safety of customer buildings and personnel. Responsible for protecting the security and safety of the identified buildings and personnel on site. Ensuring that assigned tasks are completed in a professional and timely manner and meet relevant legislations. Apply and conduct oneself at all times in accordance with the site Assignment and Emergency. The prevention of accidents, injuries, crime, fire, and damage by any cause to the Landlords & Tenants property. The Security Officer must always follow the procedures detailed in the assignment instructions whilst at the same time paying strict regard to their own personal safety. Able to work in line with all onsite procedures, risk assessments, method statements, assignment instructions and emergency procedures. Provide a visible deterrent, reassuring the public. Ensure criminal offenders are apprehended and handed over to the local authorities - if deemed safe and legal to do so. Maintain your personal notebook in accordance with PACE Act 1984. Undertake all duties in a safe and secure manner, considering personal safety and the safety of your colleagues and the public. Alert the Control room operator of any person thought to be suspicious in any way. Check the mall and building for potential fire hazards. Mall patrols covering all external areas where required. Ensure to complete required patrols upon request from supervisor. Including Car Park and basement. Do not permit deliveries through the mall if the time is after 09:00am or if the delivery poses risk to customers. Direct delivery to the basement area and inform the control room. Escalate health and safety issues straight away to the control room. Report any accident or injury to shift running supervisor or senior member of the team. Always be courteous towards clients, tenants, customers, and other employees. Record all incidents in the security DOB as well as in your personal pocketbook. Complete Incident Reports for all reportable incidents to the required standard. Complete documentation with facts and not to falsify any records kept. Maintain absolute confidentiality regarding company information, records of data collected and used in the course of your job functions. REQUIRED SKILLS AND EXPERIENCE Holds a current SIA Door Supervision License and CCTV (Desirable) Excellent organisational skills with the ability to balance competing priorities and workloads. Excellent written and verbal communication skills. Ability to work unsupervised and take responsibility. Ability to remain calm under pressure. Adaptable and flexible in approach to work required. Willingness and ability to work as a member of a team. Report writing/Presentation skills. Excellent observational skills. BENEFITS 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Apr 24, 2026
Full time
LOCATION: EASTGATE SHOPPING CENTRE - INVERNESS SHIFT PATTERN: Various, 42 hours per week PAY RATE: £14.42 per hour ROLE OVERVIEW AND PURPOSE ABM is looking for a Security Relief Officer who is accountable to the Duty Manager (s) for the support, management, and delivery of Security within the Shopping Centre environment. The SRO will ensure exemplary standards of security and customer service are always provided to the client and visitors to the site. The purpose of the role will be to provide relief cover for planned and unplanned absences. KEY RESPONSIBILITIES Ensuring the security and safety of customer buildings and personnel. Responsible for protecting the security and safety of the identified buildings and personnel on site. Ensuring that assigned tasks are completed in a professional and timely manner and meet relevant legislations. Apply and conduct oneself at all times in accordance with the site Assignment and Emergency. The prevention of accidents, injuries, crime, fire, and damage by any cause to the Landlords & Tenants property. The Security Officer must always follow the procedures detailed in the assignment instructions whilst at the same time paying strict regard to their own personal safety. Able to work in line with all onsite procedures, risk assessments, method statements, assignment instructions and emergency procedures. Provide a visible deterrent, reassuring the public. Ensure criminal offenders are apprehended and handed over to the local authorities - if deemed safe and legal to do so. Maintain your personal notebook in accordance with PACE Act 1984. Undertake all duties in a safe and secure manner, considering personal safety and the safety of your colleagues and the public. Alert the Control room operator of any person thought to be suspicious in any way. Check the mall and building for potential fire hazards. Mall patrols covering all external areas where required. Ensure to complete required patrols upon request from supervisor. Including Car Park and basement. Do not permit deliveries through the mall if the time is after 09:00am or if the delivery poses risk to customers. Direct delivery to the basement area and inform the control room. Escalate health and safety issues straight away to the control room. Report any accident or injury to shift running supervisor or senior member of the team. Always be courteous towards clients, tenants, customers, and other employees. Record all incidents in the security DOB as well as in your personal pocketbook. Complete Incident Reports for all reportable incidents to the required standard. Complete documentation with facts and not to falsify any records kept. Maintain absolute confidentiality regarding company information, records of data collected and used in the course of your job functions. REQUIRED SKILLS AND EXPERIENCE Holds a current SIA Door Supervision License and CCTV (Desirable) Excellent organisational skills with the ability to balance competing priorities and workloads. Excellent written and verbal communication skills. Ability to work unsupervised and take responsibility. Ability to remain calm under pressure. Adaptable and flexible in approach to work required. Willingness and ability to work as a member of a team. Report writing/Presentation skills. Excellent observational skills. BENEFITS 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
LOCATION: EASTGATE SHOPPING CENTRE - INVERNESS SHIFT PATTERN: Various, 42 hours per week PAY RATE: £14.42 per hour ROLE OVERVIEW AND PURPOSE ABM is looking for a Security Relief Officer who is accountable to the Duty Manager (s) for the support, management, and delivery of Security within the Shopping Centre environment. The SRO will ensure exemplary standards of security and customer service are always provided to the client and visitors to the site. The purpose of the role will be to provide relief cover for planned and unplanned absences. KEY RESPONSIBILITIES Ensuring the security and safety of customer buildings and personnel. Responsible for protecting the security and safety of the identified buildings and personnel on site. Ensuring that assigned tasks are completed in a professional and timely manner and meet relevant legislations. Apply and conduct oneself at all times in accordance with the site Assignment and Emergency. The prevention of accidents, injuries, crime, fire, and damage by any cause to the Landlords & Tenants property. The Security Officer must always follow the procedures detailed in the assignment instructions whilst at the same time paying strict regard to their own personal safety. Able to work in line with all onsite procedures, risk assessments, method statements, assignment instructions and emergency procedures. Provide a visible deterrent, reassuring the public. Ensure criminal offenders are apprehended and handed over to the local authorities - if deemed safe and legal to do so. Maintain your personal notebook in accordance with PACE Act 1984. Undertake all duties in a safe and secure manner, considering personal safety and the safety of your colleagues and the public. Alert the Control room operator of any person thought to be suspicious in any way. Check the mall and building for potential fire hazards. Mall patrols covering all external areas where required. Ensure to complete required patrols upon request from supervisor. Including Car Park and basement. Do not permit deliveries through the mall if the time is after 09:00am or if the delivery poses risk to customers. Direct delivery to the basement area and inform the control room. Escalate health and safety issues straight away to the control room. Report any accident or injury to shift running supervisor or senior member of the team. Always be courteous towards clients, tenants, customers, and other employees. Record all incidents in the security DOB as well as in your personal pocketbook. Complete Incident Reports for all reportable incidents to the required standard. Complete documentation with facts and not to falsify any records kept. Maintain absolute confidentiality regarding company information, records of data collected and used in the course of your job functions. REQUIRED SKILLS AND EXPERIENCE Holds a current SIA Door Supervision License and CCTV (Desirable) Excellent organisational skills with the ability to balance competing priorities and workloads. Excellent written and verbal communication skills. Ability to work unsupervised and take responsibility. Ability to remain calm under pressure. Adaptable and flexible in approach to work required. Willingness and ability to work as a member of a team. Report writing/Presentation skills. Excellent observational skills. BENEFITS 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Apr 24, 2026
Full time
LOCATION: EASTGATE SHOPPING CENTRE - INVERNESS SHIFT PATTERN: Various, 42 hours per week PAY RATE: £14.42 per hour ROLE OVERVIEW AND PURPOSE ABM is looking for a Security Relief Officer who is accountable to the Duty Manager (s) for the support, management, and delivery of Security within the Shopping Centre environment. The SRO will ensure exemplary standards of security and customer service are always provided to the client and visitors to the site. The purpose of the role will be to provide relief cover for planned and unplanned absences. KEY RESPONSIBILITIES Ensuring the security and safety of customer buildings and personnel. Responsible for protecting the security and safety of the identified buildings and personnel on site. Ensuring that assigned tasks are completed in a professional and timely manner and meet relevant legislations. Apply and conduct oneself at all times in accordance with the site Assignment and Emergency. The prevention of accidents, injuries, crime, fire, and damage by any cause to the Landlords & Tenants property. The Security Officer must always follow the procedures detailed in the assignment instructions whilst at the same time paying strict regard to their own personal safety. Able to work in line with all onsite procedures, risk assessments, method statements, assignment instructions and emergency procedures. Provide a visible deterrent, reassuring the public. Ensure criminal offenders are apprehended and handed over to the local authorities - if deemed safe and legal to do so. Maintain your personal notebook in accordance with PACE Act 1984. Undertake all duties in a safe and secure manner, considering personal safety and the safety of your colleagues and the public. Alert the Control room operator of any person thought to be suspicious in any way. Check the mall and building for potential fire hazards. Mall patrols covering all external areas where required. Ensure to complete required patrols upon request from supervisor. Including Car Park and basement. Do not permit deliveries through the mall if the time is after 09:00am or if the delivery poses risk to customers. Direct delivery to the basement area and inform the control room. Escalate health and safety issues straight away to the control room. Report any accident or injury to shift running supervisor or senior member of the team. Always be courteous towards clients, tenants, customers, and other employees. Record all incidents in the security DOB as well as in your personal pocketbook. Complete Incident Reports for all reportable incidents to the required standard. Complete documentation with facts and not to falsify any records kept. Maintain absolute confidentiality regarding company information, records of data collected and used in the course of your job functions. REQUIRED SKILLS AND EXPERIENCE Holds a current SIA Door Supervision License and CCTV (Desirable) Excellent organisational skills with the ability to balance competing priorities and workloads. Excellent written and verbal communication skills. Ability to work unsupervised and take responsibility. Ability to remain calm under pressure. Adaptable and flexible in approach to work required. Willingness and ability to work as a member of a team. Report writing/Presentation skills. Excellent observational skills. BENEFITS 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Position Title: Corporate Security Officer (Relief / Zero Hours) Reports To: Operations Manager Location: Flexible with travel across client sites Contract Type: Zero Hours (Relief / Bank) About Us CYS Security is not your typical security company. We are building something different. Our vision is to redefine security as a service that creates safe spaces - environments where people feel secure, supported, and able to perform at their best. We combine professional guarding with intelligence, technology, and a deeply human approach grounded in kindness, integrity, and trust. We are growing quickly, but deliberately. Every person we bring into the business matters. Role Purpose This role sits at the frontline of our corporate service delivery. As a Corporate Security Officer within our relief team, you will represent CYS across a portfolio of high-profile corporate environments. You will be deployed flexibly across multiple sites, often at short notice, requiring you to rapidly understand site-specific requirements and deliver a consistent, high-standard service every time. This is not a static guarding role. It requires professionalism, adaptability, and the ability to integrate into different environments without disruption. You are there to maintain safety, protect assets, and contribute to a positive, professional client experience - while embodying our values in every interaction. Key Responsibilities - Customer Excellence - Deliver a consistently high standard of front-facing security across multiple corporate environments. - Act as a visible and professional presence, creating a safe and welcoming environment for building users and visitors. - Build trust quickly with clients and colleagues, even when working on a site on an occasional basis. - Adapt communication style to suit different client cultures and expectations. Operational Delivery - Carry out security duties including access control, patrols, incident response, and emergency procedures. - Rapidly absorb and apply site-specific assignment instructions and protocols. - Maintain vigilance and situational awareness across unfamiliar environments. - Respond to incidents professionally, escalating where required in line with procedures. - Maintain accurate records of incidents, activities, and observations. Flexibility & Mobility - Work a flexible shift pattern (typically 4 on / 4 off when deployed, but not guaranteed due to zero hours nature). - Travel between sites across defined geographical area as required. - Be available for short-notice deployments to support operational needs. - Work across different client sites, potentially on a daily or weekly rotation. People & Culture - Represent CYS values of kindness, integrity, and trust in all interactions. - Support colleagues and contribute to a positive working environment across all sites. - Maintain professionalism regardless of environment, pressure, or client expectations. Training & Development - Undertake training across multiple client sites to increase deployment flexibility. - Actively engage in site inductions and continuous learning. - Maintain all required licences and certifications. - Be willing to qualify on additional sites to support business agility. Data & Technology - Use company and client systems for reporting, logging, and communication. - Accurately complete incident reports and digital records. - Engage with evolving technology used to support smarter security delivery. Compliance & Assurance - Ensure full compliance with all SIA licensing requirements and company policies. - Follow all assignment instructions, risk assessments, and health & safety procedures. - Maintain high standards of appearance, conduct, and professionalism at all times. - Support audits, inspections, and quality assurance processes where required. Person Specification Essential Valid SIA Licence (Door Supervisor or Security Guarding) Proven experience in corporate security or front-of-house security environments Exceptional communication skills - confident, clear, and professional Ability to adapt quickly to new environments and expectations Strong situational awareness and decision-making ability Professional appearance and demeanour Willingness and ability to travel across multiple locations Flexible availability, including days, nights, and weekends Strong reliability and commitment - trusted to represent the business across multiple sites Ability to work independently with minimal supervision Behavioural Expectations - Accountability: Takes ownership of performance and delivers consistently high standards regardless of environment - Adaptability: Adjusts quickly to new sites, teams, and client expectations without disruption - Professional Judgement: Makes sound decisions in dynamic environments - Collaboration: Works effectively with different teams and integrates quickly into new settings - Communication: Builds rapport quickly and communicates clearly at all levels Desirable - Experience working across multiple sites or in relief roles - Corporate, commercial, or high-end property security experience - First Aid qualification - CCTV Licence - Experience with digital reporting systems - Knowledge of Central London corporate environments What We Offer Flexible working aligned to your availability Opportunity to work across a range of high-profile corporate environments Ongoing training and multi-site development opportunities A role within a values-driven business that prioritises people as much as performance The opportunity to be part of a growing, ambitious organisation redefining security This is not a standard security role. We are building a team of individuals who can operate at a higher level - people who can step into any environment and represent our business with confidence, professionalism, and care. If you are looking for routine, this probably isn t the role for you. If you take pride in being trusted to deliver anywhere, anytime - you ll fit right in
Apr 22, 2026
Contractor
Position Title: Corporate Security Officer (Relief / Zero Hours) Reports To: Operations Manager Location: Flexible with travel across client sites Contract Type: Zero Hours (Relief / Bank) About Us CYS Security is not your typical security company. We are building something different. Our vision is to redefine security as a service that creates safe spaces - environments where people feel secure, supported, and able to perform at their best. We combine professional guarding with intelligence, technology, and a deeply human approach grounded in kindness, integrity, and trust. We are growing quickly, but deliberately. Every person we bring into the business matters. Role Purpose This role sits at the frontline of our corporate service delivery. As a Corporate Security Officer within our relief team, you will represent CYS across a portfolio of high-profile corporate environments. You will be deployed flexibly across multiple sites, often at short notice, requiring you to rapidly understand site-specific requirements and deliver a consistent, high-standard service every time. This is not a static guarding role. It requires professionalism, adaptability, and the ability to integrate into different environments without disruption. You are there to maintain safety, protect assets, and contribute to a positive, professional client experience - while embodying our values in every interaction. Key Responsibilities - Customer Excellence - Deliver a consistently high standard of front-facing security across multiple corporate environments. - Act as a visible and professional presence, creating a safe and welcoming environment for building users and visitors. - Build trust quickly with clients and colleagues, even when working on a site on an occasional basis. - Adapt communication style to suit different client cultures and expectations. Operational Delivery - Carry out security duties including access control, patrols, incident response, and emergency procedures. - Rapidly absorb and apply site-specific assignment instructions and protocols. - Maintain vigilance and situational awareness across unfamiliar environments. - Respond to incidents professionally, escalating where required in line with procedures. - Maintain accurate records of incidents, activities, and observations. Flexibility & Mobility - Work a flexible shift pattern (typically 4 on / 4 off when deployed, but not guaranteed due to zero hours nature). - Travel between sites across defined geographical area as required. - Be available for short-notice deployments to support operational needs. - Work across different client sites, potentially on a daily or weekly rotation. People & Culture - Represent CYS values of kindness, integrity, and trust in all interactions. - Support colleagues and contribute to a positive working environment across all sites. - Maintain professionalism regardless of environment, pressure, or client expectations. Training & Development - Undertake training across multiple client sites to increase deployment flexibility. - Actively engage in site inductions and continuous learning. - Maintain all required licences and certifications. - Be willing to qualify on additional sites to support business agility. Data & Technology - Use company and client systems for reporting, logging, and communication. - Accurately complete incident reports and digital records. - Engage with evolving technology used to support smarter security delivery. Compliance & Assurance - Ensure full compliance with all SIA licensing requirements and company policies. - Follow all assignment instructions, risk assessments, and health & safety procedures. - Maintain high standards of appearance, conduct, and professionalism at all times. - Support audits, inspections, and quality assurance processes where required. Person Specification Essential Valid SIA Licence (Door Supervisor or Security Guarding) Proven experience in corporate security or front-of-house security environments Exceptional communication skills - confident, clear, and professional Ability to adapt quickly to new environments and expectations Strong situational awareness and decision-making ability Professional appearance and demeanour Willingness and ability to travel across multiple locations Flexible availability, including days, nights, and weekends Strong reliability and commitment - trusted to represent the business across multiple sites Ability to work independently with minimal supervision Behavioural Expectations - Accountability: Takes ownership of performance and delivers consistently high standards regardless of environment - Adaptability: Adjusts quickly to new sites, teams, and client expectations without disruption - Professional Judgement: Makes sound decisions in dynamic environments - Collaboration: Works effectively with different teams and integrates quickly into new settings - Communication: Builds rapport quickly and communicates clearly at all levels Desirable - Experience working across multiple sites or in relief roles - Corporate, commercial, or high-end property security experience - First Aid qualification - CCTV Licence - Experience with digital reporting systems - Knowledge of Central London corporate environments What We Offer Flexible working aligned to your availability Opportunity to work across a range of high-profile corporate environments Ongoing training and multi-site development opportunities A role within a values-driven business that prioritises people as much as performance The opportunity to be part of a growing, ambitious organisation redefining security This is not a standard security role. We are building a team of individuals who can operate at a higher level - people who can step into any environment and represent our business with confidence, professionalism, and care. If you are looking for routine, this probably isn t the role for you. If you take pride in being trusted to deliver anywhere, anytime - you ll fit right in
