Elevation Recruitment Group are delighted to be working exclusively and on a retained basis with Crampton & Moore who are a successful independent retail business based in Catcliffe, Rotherham.Established in 1966, Crampton & Moore is a trusted, independent retailer specialising in premium domestic appliances, renowned for combining competitive pricing with genuinely expert service. They have grown from strength to strength, growing their annual revenues by 60% over the last 4 years and and remaining highly profitable. They employ nearly 50 staff with plans to grow the team further so this is an exciting time to join this successful and award-winning retail business. Benefits include: - Generous starting salary Annual leave Company Pension Heavy discounts on products They are currently looking to recruit a Finance Manager into the team which will report straight into the Managing Director. The main purpose of the role is to oversee financial transactions coming through the company accounts, provide analysis and various KPI reporting, manage the month end and year end process and support and motivate the finance team day to day. You will also oversee the payroll function as well as prepare budgets and forecasts. It will be a varied role with duties to include: - Day to day management of a finance team of 5 Preparation of Monthly Management Accounts Provision of various monthly reporting and analysis for the Managing Director Month end closure and monitor reconciliations of sales ledger, purchase ledger and nominals Manage monthly supplier payments . Intercompany reconciliations Process quarterly VAT returns and HMRC PAYE Payments Preparation of year end company accounts Liaising with the auditors to produce all reports required Manage monthly payroll processing (Supported by a payroll officer) Any other duties as reasonably required. Qualifications, Skills & Experience: ACCA/ CIMA/ ACA Qualified (Part Qualified and QBE will also be considered) Good finance systems knowledge and Excel Experience of working in a fast-paced SME Business . Good working knowledge of dealing with financial transactions (AP/AR) Staff leadership experience Resilient Ability to prioritise tasks This is a rare opportunity as the current Finance Manager has been in post for over 11 years and is only leaving the business due to a planned retirement later this year. The successful candidate will therefore have the benefit of a thorough handover to gain the shared knowledge and experience to help truly excel in the role. The company has a fantastic work culture with a friendly and supportive team. They promote collaborative working across departments. If you are interested in this rare and exciting opportunity, please send in your CV today!
May 02, 2026
Full time
Elevation Recruitment Group are delighted to be working exclusively and on a retained basis with Crampton & Moore who are a successful independent retail business based in Catcliffe, Rotherham.Established in 1966, Crampton & Moore is a trusted, independent retailer specialising in premium domestic appliances, renowned for combining competitive pricing with genuinely expert service. They have grown from strength to strength, growing their annual revenues by 60% over the last 4 years and and remaining highly profitable. They employ nearly 50 staff with plans to grow the team further so this is an exciting time to join this successful and award-winning retail business. Benefits include: - Generous starting salary Annual leave Company Pension Heavy discounts on products They are currently looking to recruit a Finance Manager into the team which will report straight into the Managing Director. The main purpose of the role is to oversee financial transactions coming through the company accounts, provide analysis and various KPI reporting, manage the month end and year end process and support and motivate the finance team day to day. You will also oversee the payroll function as well as prepare budgets and forecasts. It will be a varied role with duties to include: - Day to day management of a finance team of 5 Preparation of Monthly Management Accounts Provision of various monthly reporting and analysis for the Managing Director Month end closure and monitor reconciliations of sales ledger, purchase ledger and nominals Manage monthly supplier payments . Intercompany reconciliations Process quarterly VAT returns and HMRC PAYE Payments Preparation of year end company accounts Liaising with the auditors to produce all reports required Manage monthly payroll processing (Supported by a payroll officer) Any other duties as reasonably required. Qualifications, Skills & Experience: ACCA/ CIMA/ ACA Qualified (Part Qualified and QBE will also be considered) Good finance systems knowledge and Excel Experience of working in a fast-paced SME Business . Good working knowledge of dealing with financial transactions (AP/AR) Staff leadership experience Resilient Ability to prioritise tasks This is a rare opportunity as the current Finance Manager has been in post for over 11 years and is only leaving the business due to a planned retirement later this year. The successful candidate will therefore have the benefit of a thorough handover to gain the shared knowledge and experience to help truly excel in the role. The company has a fantastic work culture with a friendly and supportive team. They promote collaborative working across departments. If you are interested in this rare and exciting opportunity, please send in your CV today!
We're recruiting an experienced Housing Benefits Officer to join a busy Revenues and Benefits service delivering vital financial support to vulnerable residents within a local authority environment. This role sits within a high-performing Housing Benefits team responsible for administering Housing Benefit and Council Tax Support for approximately 20,000 households. The successful candidate will manage complex assessments, support overpayment recovery processes, and ensure all work is delivered accurately, efficiently and in line with current legislation and best practice. The Role - Assess and process Housing Benefit and Council Tax Support claims in line with legislation, policy and performance targets - Carry out complex financial assessments including self-employed applicants, students and vulnerable households - Process changes in circumstances, revisions, reviews and interventions accurately and within agreed timescales - Assess and implement Discretionary Housing Payments, backdating requests and underlying entitlement decisions - Identify, calculate and recover overpaid benefits, supporting the council's overpayment recovery objectives - Recommend appeals for referral to Tribunal services where appropriate - Work proactively to minimise fraud and ensure all assessments comply with verification standards - Liaise with internal departments including Revenues, Housing, Finance and customer service teams to ensure effective service delivery - Work with external stakeholders including landlords and the Department for Work and Pensions - Provide advice and guidance to residents regarding Housing Benefits, Council Tax Support and wider welfare benefits - Handle difficult or sensitive customer interactions professionally and empathetically - Attend home visits where required to gather or verify information - Maintain accurate records and ensure all casework is completed in line with council policies and procedures - Support service improvement initiatives and contribute to maintaining high performance and quality standards - Assist with training and knowledge sharing across the team where required Key Requirements - Extensive current knowledge of Housing Benefit and Council Tax Support legislation and procedures - Strong practical experience assessing Housing Benefit and Council Tax Support claims within a local authority or similar back-office environment - Experience processing complex benefit calculations and changes in circumstances - Good understanding of overpayment recovery, appeals and fraud prevention processes - Excellent communication skills, both written and verbal - Ability to deal effectively with vulnerable or challenging customers in a professional manner - Strong organisational skills with the ability to manage workloads and meet performance targets - Good IT skills including experience using housing benefits systems and Microsoft Office packages - Ability to work independently and collaboratively within a team environment - Understanding of data protection, verification standards and compliance requirements - GCSE-level numeracy and literacy or equivalent experience - Willingness to undertake home visits where required What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Benefits Officers, Revenues & Benefits professionals and Welfare Assessment Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 28, 2026
Contractor
We're recruiting an experienced Housing Benefits Officer to join a busy Revenues and Benefits service delivering vital financial support to vulnerable residents within a local authority environment. This role sits within a high-performing Housing Benefits team responsible for administering Housing Benefit and Council Tax Support for approximately 20,000 households. The successful candidate will manage complex assessments, support overpayment recovery processes, and ensure all work is delivered accurately, efficiently and in line with current legislation and best practice. The Role - Assess and process Housing Benefit and Council Tax Support claims in line with legislation, policy and performance targets - Carry out complex financial assessments including self-employed applicants, students and vulnerable households - Process changes in circumstances, revisions, reviews and interventions accurately and within agreed timescales - Assess and implement Discretionary Housing Payments, backdating requests and underlying entitlement decisions - Identify, calculate and recover overpaid benefits, supporting the council's overpayment recovery objectives - Recommend appeals for referral to Tribunal services where appropriate - Work proactively to minimise fraud and ensure all assessments comply with verification standards - Liaise with internal departments including Revenues, Housing, Finance and customer service teams to ensure effective service delivery - Work with external stakeholders including landlords and the Department for Work and Pensions - Provide advice and guidance to residents regarding Housing Benefits, Council Tax Support and wider welfare benefits - Handle difficult or sensitive customer interactions professionally and empathetically - Attend home visits where required to gather or verify information - Maintain accurate records and ensure all casework is completed in line with council policies and procedures - Support service improvement initiatives and contribute to maintaining high performance and quality standards - Assist with training and knowledge sharing across the team where required Key Requirements - Extensive current knowledge of Housing Benefit and Council Tax Support legislation and procedures - Strong practical experience assessing Housing Benefit and Council Tax Support claims within a local authority or similar back-office environment - Experience processing complex benefit calculations and changes in circumstances - Good understanding of overpayment recovery, appeals and fraud prevention processes - Excellent communication skills, both written and verbal - Ability to deal effectively with vulnerable or challenging customers in a professional manner - Strong organisational skills with the ability to manage workloads and meet performance targets - Good IT skills including experience using housing benefits systems and Microsoft Office packages - Ability to work independently and collaboratively within a team environment - Understanding of data protection, verification standards and compliance requirements - GCSE-level numeracy and literacy or equivalent experience - Willingness to undertake home visits where required What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Benefits Officers, Revenues & Benefits professionals and Welfare Assessment Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Revenues & Benefits Systems Officer needed in Esher, £21.35ph - Reference: OR24623 Full-time 36 hours per week MondayFriday Office-based (review possible part home working after initial month) We are seeking a Benefits professional, Ideally with significant experience and a strong background in benefit assessment who is ready to progress into a Revenues & Benefits Systems Officer role click apply for full job details
Apr 28, 2026
Seasonal
Revenues & Benefits Systems Officer needed in Esher, £21.35ph - Reference: OR24623 Full-time 36 hours per week MondayFriday Office-based (review possible part home working after initial month) We are seeking a Benefits professional, Ideally with significant experience and a strong background in benefit assessment who is ready to progress into a Revenues & Benefits Systems Officer role click apply for full job details
Job Description: One of my local government clients is seeking a skilled Customer Hub Officer to join their front-line customer services team on a full-time basis. This hybrid role requires a motivated and adaptable individual to support residents across a variety of service areas, particularly housing benefit, council tax, and business rates, including support for specified and exempt accommodation schemes. Key Responsibilities: Provide accurate and timely information across a wide range of council services Handle customer enquiries via phone, email, and in person Promote and guide users on digital self-service platforms Manage cases to resolution using internal CRM systems Use systems such as Northgate Revenues & Benefits, Jadu CRM, and (email address removed) Essential Experience: Strong understanding of Housing Benefits , including: Specified accommodation Supported housing Accommodation-exempt schemes Knowledge of Council Tax , Business Rates , and Housing Advice Experience using local authority systems (e.g., Northgate, Jadu, (email address removed Familiarity with exempt and supported accommodation claims Person Specification: Proven background in customer service, ideally in the public sector Excellent communication, empathy, and problem-solving skills Proficient in using digital tools and CRM systems Able to work independently and as part of a team If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
Oct 08, 2025
Seasonal
Job Description: One of my local government clients is seeking a skilled Customer Hub Officer to join their front-line customer services team on a full-time basis. This hybrid role requires a motivated and adaptable individual to support residents across a variety of service areas, particularly housing benefit, council tax, and business rates, including support for specified and exempt accommodation schemes. Key Responsibilities: Provide accurate and timely information across a wide range of council services Handle customer enquiries via phone, email, and in person Promote and guide users on digital self-service platforms Manage cases to resolution using internal CRM systems Use systems such as Northgate Revenues & Benefits, Jadu CRM, and (email address removed) Essential Experience: Strong understanding of Housing Benefits , including: Specified accommodation Supported housing Accommodation-exempt schemes Knowledge of Council Tax , Business Rates , and Housing Advice Experience using local authority systems (e.g., Northgate, Jadu, (email address removed Familiarity with exempt and supported accommodation claims Person Specification: Proven background in customer service, ideally in the public sector Excellent communication, empathy, and problem-solving skills Proficient in using digital tools and CRM systems Able to work independently and as part of a team If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.