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outsourcing director
Reed
Associate Director
Reed Ferndown, Dorset
REED Practice is excited to be working in partnership with a long-established firm of Chartered Certified Accountants, Chartered Tax Advisors, and Registered Auditors based in Wimborne, Dorset. The practice has been operating for over 45 years, serving more than 1,000 clients across Dorset and the wider region, providing a broad range of professional services, including audit, accounts preparation, taxation, business advisory, bookkeeping, payroll, and outsourcing solutions. They work with individuals, small businesses, and larger companies-ranging from sole traders needing tax returns to organisations with up to £25m turnover requiring audit and corporate tax advice. Owing to growth within the Audit Team, our client is recruiting as Audit Principal or Associate Director Audit Principal / Associate Director Full Time, Hybrid working (3 days at home, 2 days office after probation) Salary: DOE £80000 - £95,000 per annum + Guaranteed bonus + Progression On offer is The opportunity to manage a mixed portfolio (Accounts and Audit, weighted depending on skillset) Build long term rapport with new and existing clients in a client facing role. Progression towards an Associate Director level Hybrid working after 3 months probation (3 days at home, 2 days office) Joining a supportive and growing team of 35 within new offices. Competitive salary and benefits package. Opportunities to contribute to department strategy and growth. Duties: Manage and oversee a diverse portfolio of audit engagements from planning through to completion. Review audit files in line with professional and regulatory standards, ensuring technical accuracy and quality. Lead, support, and develop audit seniors and trainees, providing coaching, feedback, and performance oversight. Act as a primary point of contact for clients, maintaining strong professional relationships and addressing queries effectively. Ensure engagement delivery aligns with internal processes, budget requirements, and project deadlines. Contribute to departmental resource planning, workflow management, and team utilisation. Support Partners with technical matters, reporting, and business development initiatives including proposals and tender submissions. Keep up to date with relevant audit, accounting, and regulatory developments and promote best practice across the team. Qualifications & Experience ACA/ACCA Qualified (or equivalent). Significant post-qualification audit experience within an accountancy practice. Strong understanding of UK auditing standards and financial reporting frameworks, including FRS 102. Proven experience managing audit engagements and overseeing audit teams. Experience working with a varied client base across multiple sectors. Skills & Attributes Strong leadership and team-management abilities. Excellent communication and interpersonal skills. High level of technical competence and professional judgement. Strong organisational skills with the ability to manage multiple deadlines and priorities. Client-focused approach with a commitment to delivering high-quality service. Professional, methodical, and proactive working style.
Apr 24, 2026
Full time
REED Practice is excited to be working in partnership with a long-established firm of Chartered Certified Accountants, Chartered Tax Advisors, and Registered Auditors based in Wimborne, Dorset. The practice has been operating for over 45 years, serving more than 1,000 clients across Dorset and the wider region, providing a broad range of professional services, including audit, accounts preparation, taxation, business advisory, bookkeeping, payroll, and outsourcing solutions. They work with individuals, small businesses, and larger companies-ranging from sole traders needing tax returns to organisations with up to £25m turnover requiring audit and corporate tax advice. Owing to growth within the Audit Team, our client is recruiting as Audit Principal or Associate Director Audit Principal / Associate Director Full Time, Hybrid working (3 days at home, 2 days office after probation) Salary: DOE £80000 - £95,000 per annum + Guaranteed bonus + Progression On offer is The opportunity to manage a mixed portfolio (Accounts and Audit, weighted depending on skillset) Build long term rapport with new and existing clients in a client facing role. Progression towards an Associate Director level Hybrid working after 3 months probation (3 days at home, 2 days office) Joining a supportive and growing team of 35 within new offices. Competitive salary and benefits package. Opportunities to contribute to department strategy and growth. Duties: Manage and oversee a diverse portfolio of audit engagements from planning through to completion. Review audit files in line with professional and regulatory standards, ensuring technical accuracy and quality. Lead, support, and develop audit seniors and trainees, providing coaching, feedback, and performance oversight. Act as a primary point of contact for clients, maintaining strong professional relationships and addressing queries effectively. Ensure engagement delivery aligns with internal processes, budget requirements, and project deadlines. Contribute to departmental resource planning, workflow management, and team utilisation. Support Partners with technical matters, reporting, and business development initiatives including proposals and tender submissions. Keep up to date with relevant audit, accounting, and regulatory developments and promote best practice across the team. Qualifications & Experience ACA/ACCA Qualified (or equivalent). Significant post-qualification audit experience within an accountancy practice. Strong understanding of UK auditing standards and financial reporting frameworks, including FRS 102. Proven experience managing audit engagements and overseeing audit teams. Experience working with a varied client base across multiple sectors. Skills & Attributes Strong leadership and team-management abilities. Excellent communication and interpersonal skills. High level of technical competence and professional judgement. Strong organisational skills with the ability to manage multiple deadlines and priorities. Client-focused approach with a commitment to delivering high-quality service. Professional, methodical, and proactive working style.
Randstad Sourceright
Third Party Risk Management & Governance Specialist
Randstad Sourceright City, York
Location Bristol, York or Norwich, 50% on site required About the Role The role sits within Group Procurement, reporting into the Group Procurement Director. The function owns the procurement and outsourcing business standard, which defines how Aviva manages third party risk across all markets. The team works closely with UK, Ireland and Canada markets to ensure compliance, strong controls and a fit for purpose governance framework. The scope includes setting standards, supporting markets with implementation, monitoring ongoing compliance and managing internal governance, including control testing and performance reporting. Responsibilities Supporting the application and continuous improvement of the procurement and outsourcing standard. Working with markets on compliance and embedding of third party controls. Contributing to internal governance, MI and reporting. Supporting control testing cycles, follow-ups and remediation. Contributing to transformation activities such as TPM data reporting and supply classification redesign. Preparing for future TPRM tool implementation and associated readiness work. Qualifications The hiring manager is looking for a profile with: Required Skills Strong third party risk management expertise within financial services. Solid understanding of the UK regulatory landscape, especially PRA SS2/21. Familiarity with international regulations is useful but not essential: DORA (EU digital operational resilience regulation) OSFI and B10 guidance for Canada Broad third party risk experience across multiple domains, not just cyber/security focused specialists. Practical experience with outsourcing governance, risk frameworks and supplier lifecycle management. Ability to work in a matrixed environment across multiple markets. Strong stakeholder engagement and clear communication skills. Preferred Skills Nature of Work: Day-to-day activity will be a mix of business-as-usual governance duties, regulatory alignment work, reporting, engagement with markets, and support for in-flight improvements to the third party risk and procurement control environment. The contractor must be able to manage their own workload, handle regulatory detail confidently and collaborate well across procurement, risk, and market teams.
Apr 24, 2026
Contractor
Location Bristol, York or Norwich, 50% on site required About the Role The role sits within Group Procurement, reporting into the Group Procurement Director. The function owns the procurement and outsourcing business standard, which defines how Aviva manages third party risk across all markets. The team works closely with UK, Ireland and Canada markets to ensure compliance, strong controls and a fit for purpose governance framework. The scope includes setting standards, supporting markets with implementation, monitoring ongoing compliance and managing internal governance, including control testing and performance reporting. Responsibilities Supporting the application and continuous improvement of the procurement and outsourcing standard. Working with markets on compliance and embedding of third party controls. Contributing to internal governance, MI and reporting. Supporting control testing cycles, follow-ups and remediation. Contributing to transformation activities such as TPM data reporting and supply classification redesign. Preparing for future TPRM tool implementation and associated readiness work. Qualifications The hiring manager is looking for a profile with: Required Skills Strong third party risk management expertise within financial services. Solid understanding of the UK regulatory landscape, especially PRA SS2/21. Familiarity with international regulations is useful but not essential: DORA (EU digital operational resilience regulation) OSFI and B10 guidance for Canada Broad third party risk experience across multiple domains, not just cyber/security focused specialists. Practical experience with outsourcing governance, risk frameworks and supplier lifecycle management. Ability to work in a matrixed environment across multiple markets. Strong stakeholder engagement and clear communication skills. Preferred Skills Nature of Work: Day-to-day activity will be a mix of business-as-usual governance duties, regulatory alignment work, reporting, engagement with markets, and support for in-flight improvements to the third party risk and procurement control environment. The contractor must be able to manage their own workload, handle regulatory detail confidently and collaborate well across procurement, risk, and market teams.
Dot Partners
Client Manager
Dot Partners Wilmslow, Cheshire
If you're at that stage where you're doing far more than just "compliance" but not getting the recognition, autonomy or variety to match, this could be the move. This is a genuinely well-rounded Client Manager role within a growing, modern accountancy practice. You'll manage your own portfolio, get involved in advisory work, and play a key role in developing both clients and junior staff.You'll take ownership of a portfolio of clients, delivering a mix of compliance, advisory, and outsourced finance support. Compliance & Tax Preparation and review of year-end accounts for a range of clients (Ltd, LLPs, partnerships & sole traders) Corporation tax, personal tax and capital gains tax work Supporting with R&D claims and tax planning Ensuring all work is delivered within agreed timelines Outsourcing & Advisory Overseeing bookkeeping, VAT and management accounts Producing management information and performance analysis Supporting clients with profitability, systems and cash flow improvements Preparing forecasts, budgets and business plans Getting involved in funding, valuations and commercial advice Client & Team Management Managing your own client portfolio end-to-end Building strong, long-term client relationships Supporting and developing junior staff Working closely with Directors on client delivery and practice growth Systems & Process Working with cloud-based systems (Xero, TaxCalc etc.) Driving improvements in client processes and internal efficiency Supporting wider operational and admin functions when needed What They're Looking For 5+ years' experience within an accountancy practice AAT / ACCA qualified, part-qualified or QBE Strong technical grounding across accounts and tax Someone commercially aware, not just compliance-focused Confident managing clients and building relationships What's On Offer Competitive salary Hybrid working Flexible hours (7-3, 8-4, 9-5 or 10-6) 25 days holiday + bank holidays Extra day off for your birthday Additional leave with service (up to 30 days) Private medical insurance (after 2 years) Bonus for introducing new business Regular team socials Relaxed, modern working environment
Apr 23, 2026
Full time
If you're at that stage where you're doing far more than just "compliance" but not getting the recognition, autonomy or variety to match, this could be the move. This is a genuinely well-rounded Client Manager role within a growing, modern accountancy practice. You'll manage your own portfolio, get involved in advisory work, and play a key role in developing both clients and junior staff.You'll take ownership of a portfolio of clients, delivering a mix of compliance, advisory, and outsourced finance support. Compliance & Tax Preparation and review of year-end accounts for a range of clients (Ltd, LLPs, partnerships & sole traders) Corporation tax, personal tax and capital gains tax work Supporting with R&D claims and tax planning Ensuring all work is delivered within agreed timelines Outsourcing & Advisory Overseeing bookkeeping, VAT and management accounts Producing management information and performance analysis Supporting clients with profitability, systems and cash flow improvements Preparing forecasts, budgets and business plans Getting involved in funding, valuations and commercial advice Client & Team Management Managing your own client portfolio end-to-end Building strong, long-term client relationships Supporting and developing junior staff Working closely with Directors on client delivery and practice growth Systems & Process Working with cloud-based systems (Xero, TaxCalc etc.) Driving improvements in client processes and internal efficiency Supporting wider operational and admin functions when needed What They're Looking For 5+ years' experience within an accountancy practice AAT / ACCA qualified, part-qualified or QBE Strong technical grounding across accounts and tax Someone commercially aware, not just compliance-focused Confident managing clients and building relationships What's On Offer Competitive salary Hybrid working Flexible hours (7-3, 8-4, 9-5 or 10-6) 25 days holiday + bank holidays Extra day off for your birthday Additional leave with service (up to 30 days) Private medical insurance (after 2 years) Bonus for introducing new business Regular team socials Relaxed, modern working environment
Evolve Selection Ltd
Healthcare Partnership Manager
Evolve Selection Ltd
Evolve are partnering with an innovative pharmaceutical organisation to recruit a Healthcare Partnership Manager within Rare Disease. This is an exciting opportunity to take ownership of a key territory, driving access and uptake of innovative medicines that can transform patient outcomes. Working closely with cross-functional teams and engaging a wide range of healthcare stakeholders, you will deliver strategic account plans and create meaningful partnerships across the healthcare system. This is a full-time permanent position covering the South of the UK, predominantly in London. What's on offer? Excellent Salary & Benefits - A competitive starting salary depending on experience, plus exceptional bonus, car allowance, pension, private healthcare, dental care and more! Make a Real Impact - Contribute to life-changing medicines that directly improve patient lives. Connected Team Culture - Enjoy a more personal, supportive, and collaborative work environment. Ideal Requirements for the Healthcare Partnership Manager NHS Expertise: Strong understanding of the NHS landscape, including specialised commissioning (rare disease) and patient pathways, with the ability to translate complex system insights into impactful commercial action plans. Influence Across the Healthcare System: Proven ability to build relationships and influence a wide range of stakeholders, including non-prescribing decision makers at population and system level. Scientific & Digital Agility: Confident in interpreting and communicating complex scientific data while leveraging digital platforms and multichannel engagement to maximise impact. Role Responsibilities for the Healthcare Partnership Manager Strategic Account Leadership: Develop and execute high-impact territory account plans in collaboration with cross-functional teams, driving meaningful engagement and measurable growth across key NHS accounts. Drive Access & Adoption: Secure local access aligned with NICE recommendations, proactively removing barriers to ensure patients can benefit from our clients' innovative therapies while maintaining strong clinical positioning. Influence Key Decision Makers: Build trusted partnerships with specialist physicians, healthcare professionals, and healthcare decision makers confidently communicating clinical trial data and real-world evidence to demonstrate product value. Data-Driven Customer Engagement: Use insights and analytics to personalise the customer journey, orchestrating multichannel engagement and sharing actionable insights with cross-functional teams to maximise impact. Recruitment Process 3 stage interview process 1st stage - A Microsoft Teams meeting with the hiring manager 2nd stage - In person assessment centre 3rd stage - Final discussion with the Managing Director Connect with a hiring manager and team who are committed to guiding your career and helping you make an impact. Excited to learn more? Click apply or reach out to the Pharmaceutical recruitment team for full details! Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
Apr 23, 2026
Full time
Evolve are partnering with an innovative pharmaceutical organisation to recruit a Healthcare Partnership Manager within Rare Disease. This is an exciting opportunity to take ownership of a key territory, driving access and uptake of innovative medicines that can transform patient outcomes. Working closely with cross-functional teams and engaging a wide range of healthcare stakeholders, you will deliver strategic account plans and create meaningful partnerships across the healthcare system. This is a full-time permanent position covering the South of the UK, predominantly in London. What's on offer? Excellent Salary & Benefits - A competitive starting salary depending on experience, plus exceptional bonus, car allowance, pension, private healthcare, dental care and more! Make a Real Impact - Contribute to life-changing medicines that directly improve patient lives. Connected Team Culture - Enjoy a more personal, supportive, and collaborative work environment. Ideal Requirements for the Healthcare Partnership Manager NHS Expertise: Strong understanding of the NHS landscape, including specialised commissioning (rare disease) and patient pathways, with the ability to translate complex system insights into impactful commercial action plans. Influence Across the Healthcare System: Proven ability to build relationships and influence a wide range of stakeholders, including non-prescribing decision makers at population and system level. Scientific & Digital Agility: Confident in interpreting and communicating complex scientific data while leveraging digital platforms and multichannel engagement to maximise impact. Role Responsibilities for the Healthcare Partnership Manager Strategic Account Leadership: Develop and execute high-impact territory account plans in collaboration with cross-functional teams, driving meaningful engagement and measurable growth across key NHS accounts. Drive Access & Adoption: Secure local access aligned with NICE recommendations, proactively removing barriers to ensure patients can benefit from our clients' innovative therapies while maintaining strong clinical positioning. Influence Key Decision Makers: Build trusted partnerships with specialist physicians, healthcare professionals, and healthcare decision makers confidently communicating clinical trial data and real-world evidence to demonstrate product value. Data-Driven Customer Engagement: Use insights and analytics to personalise the customer journey, orchestrating multichannel engagement and sharing actionable insights with cross-functional teams to maximise impact. Recruitment Process 3 stage interview process 1st stage - A Microsoft Teams meeting with the hiring manager 2nd stage - In person assessment centre 3rd stage - Final discussion with the Managing Director Connect with a hiring manager and team who are committed to guiding your career and helping you make an impact. Excited to learn more? Click apply or reach out to the Pharmaceutical recruitment team for full details! Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
Evolve Selection Ltd
Healthcare Partnership Manager
Evolve Selection Ltd Leeds, Yorkshire
Evolve are partnering with an innovative pharmaceutical organisation to recruit a Healthcare Partnership Manager within Rare Disease. This is an exciting opportunity to take ownership of a key territory, driving access and uptake of innovative medicines that can transform patient outcomes. Working closely with cross-functional teams and engaging a wide range of healthcare stakeholders, you will deliver strategic account plans and create meaningful partnerships across the healthcare system. This is a full-time permanent position covering the North of the UK, predominantly Leeds, Manchester and Liverpool with occasional travel into the North East. What's on offer? Excellent Salary & Benefits - A competitive starting salary depending on experience, plus exceptional bonus, car allowance, pension, private healthcare, dental care and more! Make a Real Impact - Contribute to life-changing medicines that directly improve patient lives. Connected Team Culture - Enjoy a more personal, supportive, and collaborative work environment. Ideal Requirements for the Healthcare Partnership Manager NHS Expertise: Strong understanding of the NHS landscape, including specialised commissioning (rare disease) and patient pathways, with the ability to translate complex system insights into impactful commercial action plans. Influence Across the Healthcare System: Proven ability to build relationships and influence a wide range of stakeholders, including non-prescribing decision makers at population and system level. Scientific & Digital Agility: Confident in interpreting and communicating complex scientific data while leveraging digital platforms and multichannel engagement to maximise impact. Role Responsibilities for the Healthcare Partnership Manager Strategic Account Leadership: Develop and execute high-impact territory account plans in collaboration with cross-functional teams, driving meaningful engagement and measurable growth across key NHS accounts. Drive Access & Adoption: Secure local access aligned with NICE recommendations, proactively removing barriers to ensure patients can benefit from our clients' innovative therapies while maintaining strong clinical positioning. Influence Key Decision Makers: Build trusted partnerships with specialist physicians, healthcare professionals, and healthcare decision makers-confidently communicating clinical trial data and real-world evidence to demonstrate product value. Data-Driven Customer Engagement: Use insights and analytics to personalise the customer journey, orchestrating multichannel engagement and sharing actionable insights with cross-functional teams to maximise impact. Recruitment Process 3 stage interview process 1st stage - A Microsoft Teams meeting with the hiring manager 2nd stage - In person assessment centre 3rd stage - Final discussion with the Managing Director Connect with a hiring manager and team who are committed to guiding your career and helping you make an impact. Excited to learn more? Click apply or reach out to the Pharmaceutical recruitment team for full details! Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
Apr 23, 2026
Full time
Evolve are partnering with an innovative pharmaceutical organisation to recruit a Healthcare Partnership Manager within Rare Disease. This is an exciting opportunity to take ownership of a key territory, driving access and uptake of innovative medicines that can transform patient outcomes. Working closely with cross-functional teams and engaging a wide range of healthcare stakeholders, you will deliver strategic account plans and create meaningful partnerships across the healthcare system. This is a full-time permanent position covering the North of the UK, predominantly Leeds, Manchester and Liverpool with occasional travel into the North East. What's on offer? Excellent Salary & Benefits - A competitive starting salary depending on experience, plus exceptional bonus, car allowance, pension, private healthcare, dental care and more! Make a Real Impact - Contribute to life-changing medicines that directly improve patient lives. Connected Team Culture - Enjoy a more personal, supportive, and collaborative work environment. Ideal Requirements for the Healthcare Partnership Manager NHS Expertise: Strong understanding of the NHS landscape, including specialised commissioning (rare disease) and patient pathways, with the ability to translate complex system insights into impactful commercial action plans. Influence Across the Healthcare System: Proven ability to build relationships and influence a wide range of stakeholders, including non-prescribing decision makers at population and system level. Scientific & Digital Agility: Confident in interpreting and communicating complex scientific data while leveraging digital platforms and multichannel engagement to maximise impact. Role Responsibilities for the Healthcare Partnership Manager Strategic Account Leadership: Develop and execute high-impact territory account plans in collaboration with cross-functional teams, driving meaningful engagement and measurable growth across key NHS accounts. Drive Access & Adoption: Secure local access aligned with NICE recommendations, proactively removing barriers to ensure patients can benefit from our clients' innovative therapies while maintaining strong clinical positioning. Influence Key Decision Makers: Build trusted partnerships with specialist physicians, healthcare professionals, and healthcare decision makers-confidently communicating clinical trial data and real-world evidence to demonstrate product value. Data-Driven Customer Engagement: Use insights and analytics to personalise the customer journey, orchestrating multichannel engagement and sharing actionable insights with cross-functional teams to maximise impact. Recruitment Process 3 stage interview process 1st stage - A Microsoft Teams meeting with the hiring manager 2nd stage - In person assessment centre 3rd stage - Final discussion with the Managing Director Connect with a hiring manager and team who are committed to guiding your career and helping you make an impact. Excited to learn more? Click apply or reach out to the Pharmaceutical recruitment team for full details! Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
Lucy Group Ltd
Financial Controller
Lucy Group Ltd
Internal Job Title: Financial Controller Business: Blakley Electrics Ltd Location: Dartford Job Reference No: 4554 Job Purpose: An outstanding opportunity for an experienced and highly-motivated Financial Controller. The role will be responsible for all financial activities within the company and the further development of local business systems, together with business partnering with the wider leadership team and Lucy Group finance teams. Business Overview: Blakley Electrics is a UK manufacturer specialising in high performance power distribution, protection, transformer and lighting products, supplying sectors including construction, industrial, rail, nuclear and events. The company has operated for over 65 years and manufactures in house to ISO9001:2015 standards. Job Context: Financial Control and Records: Responsibility for effective financial control systems, processes and procedures Responsibility for maintenance of financial records. Responsibility for compliance with Group Policies and Procedures Responsibility for all areas of the year-end audit Financial oversight and auditing of perpetual inventory counting Cash management Financial Reporting: Responsibility for financial reporting to local business management. Responsibility for company reporting to Group. Responsibility for company tax pack reporting to Group. Responsibility for company statutory accounts Development of management reporting Financial Planning: Responsibility for quarterly forecasts. Responsibility for annual budget Cash management and preparation of cash flow forecasts Preparation and co-ordination of medium-term management plan Business Partnering: Collaborate with the Managing Director and the leadership team to provide financial information to support decision making Collaborate with Group Financial Planning & Analysis, Group Tax and Group Treasury. Develop financial and operating management information Review and analyse major sales tenders Supporting business initiatives (e.g. outsourcing, cost control and cost reduction) Fixed asset investment appraisal Provide the sales and commercial teams with appropriate customer payment solutions, to minimise company risk Costing: Management of product costing activities including: Annual preparation of product standard costs Variance analysis & reporting oversight Support for major tendering activities Management of Finance Team: Management of local finance team Employee performance management Employee development Develop Business Processes and Systems Lead the continued development of the Epicor ERP business system Implement "best practices" supported with appropriate performance metrics Responsibility for development of financial reporting capabilities To perform tasks commensurate with the position, and to have a flexible approach and attitude Qualifications: Minimum Qualifications, Knowledge, and Experience Working in a deadline orientated financial organisation. Ability to create and use financial models for development and analysis of the business. Fully qualified accountant or finalist (ACA, ACCA or CIMA). Recognised accountancy body Effective communication and interpersonal skills at all levels Ability to influence and direct people Must be able to work independently for significant periods of time Ability to demonstrate effective team working across all disciplines within the company Able to prioritise workload effectively Ability to work to tight deadlines whilst maintaining quality and attention to detail Ability to integrate local and Group financial policies and procedures Behavioural Competencies Good interpersonal skills Highly organised An ability to multitask Good attention to detail Good understanding of business as well as financial issues Able to make decisions and prioritise An ability to work to tight deadlines Pro active Does this sound interesting? We would love to hear from you. Our application process is quick and easy. Apply today! / About Us: Lucy Group Ltd is the parent company of all Lucy Group companies. The Group is on a mission to improve people's lives with intelligent power, smart lighting and sustainable homes. Since its origins in Oxford, UK, over 200 years ago, the group has grown and diversified. Through various businesses, today we employ around 1800 people worldwide across five continents and has a turnover exceeding £400m.
Apr 23, 2026
Full time
Internal Job Title: Financial Controller Business: Blakley Electrics Ltd Location: Dartford Job Reference No: 4554 Job Purpose: An outstanding opportunity for an experienced and highly-motivated Financial Controller. The role will be responsible for all financial activities within the company and the further development of local business systems, together with business partnering with the wider leadership team and Lucy Group finance teams. Business Overview: Blakley Electrics is a UK manufacturer specialising in high performance power distribution, protection, transformer and lighting products, supplying sectors including construction, industrial, rail, nuclear and events. The company has operated for over 65 years and manufactures in house to ISO9001:2015 standards. Job Context: Financial Control and Records: Responsibility for effective financial control systems, processes and procedures Responsibility for maintenance of financial records. Responsibility for compliance with Group Policies and Procedures Responsibility for all areas of the year-end audit Financial oversight and auditing of perpetual inventory counting Cash management Financial Reporting: Responsibility for financial reporting to local business management. Responsibility for company reporting to Group. Responsibility for company tax pack reporting to Group. Responsibility for company statutory accounts Development of management reporting Financial Planning: Responsibility for quarterly forecasts. Responsibility for annual budget Cash management and preparation of cash flow forecasts Preparation and co-ordination of medium-term management plan Business Partnering: Collaborate with the Managing Director and the leadership team to provide financial information to support decision making Collaborate with Group Financial Planning & Analysis, Group Tax and Group Treasury. Develop financial and operating management information Review and analyse major sales tenders Supporting business initiatives (e.g. outsourcing, cost control and cost reduction) Fixed asset investment appraisal Provide the sales and commercial teams with appropriate customer payment solutions, to minimise company risk Costing: Management of product costing activities including: Annual preparation of product standard costs Variance analysis & reporting oversight Support for major tendering activities Management of Finance Team: Management of local finance team Employee performance management Employee development Develop Business Processes and Systems Lead the continued development of the Epicor ERP business system Implement "best practices" supported with appropriate performance metrics Responsibility for development of financial reporting capabilities To perform tasks commensurate with the position, and to have a flexible approach and attitude Qualifications: Minimum Qualifications, Knowledge, and Experience Working in a deadline orientated financial organisation. Ability to create and use financial models for development and analysis of the business. Fully qualified accountant or finalist (ACA, ACCA or CIMA). Recognised accountancy body Effective communication and interpersonal skills at all levels Ability to influence and direct people Must be able to work independently for significant periods of time Ability to demonstrate effective team working across all disciplines within the company Able to prioritise workload effectively Ability to work to tight deadlines whilst maintaining quality and attention to detail Ability to integrate local and Group financial policies and procedures Behavioural Competencies Good interpersonal skills Highly organised An ability to multitask Good attention to detail Good understanding of business as well as financial issues Able to make decisions and prioritise An ability to work to tight deadlines Pro active Does this sound interesting? We would love to hear from you. Our application process is quick and easy. Apply today! / About Us: Lucy Group Ltd is the parent company of all Lucy Group companies. The Group is on a mission to improve people's lives with intelligent power, smart lighting and sustainable homes. Since its origins in Oxford, UK, over 200 years ago, the group has grown and diversified. Through various businesses, today we employ around 1800 people worldwide across five continents and has a turnover exceeding £400m.
Teleperformance
Account Director
Teleperformance Durham, County Durham
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 23, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Teleperformance
Account Director
Teleperformance City, Newcastle Upon Tyne
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 23, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Teleperformance
Account Director
Teleperformance City, Sunderland
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 23, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Teleperformance
Account Director
Teleperformance Ashington, Northumberland
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 23, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Teleperformance
Account Director
Teleperformance Gateshead, Tyne And Wear
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 23, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Teleperformance
Account Director
Teleperformance Blyth, Northumberland
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 22, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Teleperformance
Account Director
Teleperformance Cramlington, Northumberland
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 22, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Insite Public Practice Recruitment Limited
Head of Tax
Insite Public Practice Recruitment Limited
Job Title: Head of Tax Location: Finchley, London - 4 days in office, 1 working from home day Salary: £110,000 - £130,000 + benefits package! The Role: Due to extensive growth, my client are looking to recruit a Head of Tax to be based out of their head office in London. They are a rapidly growing, multi-disciplinary professional services firm with subsidiaries spanning Tax, Accounting, Legal, Financial Services, Executive Recruitment, and Fractional CFO Services. The Head of Tax will assume ownership and manage the Tax Practice, which comprises of UK private client service provision to a number of clients around the globe. The role offers variety, autonomy and the opportunity to work with an incredibly broad range of clients. Role Responsibilities: Leadership & Management of tax department Reporting to the Managing Director Producing reports on efficiencies of the department Setting deadlines and ensuring KPIs are met for the tax team and wider department Leading weekly departmental meetings Signing off and monitoring training programmes Leading staff reviews Assisting with recruitment Speaking with clients and prospects (over the phone) and answering tax queries To attend face to face meetings with clients, and in certain cases to lead those meetings Handle new leads and enquiries with a view to signing up new clients Manage the returns processes with 3rd party outsourcing agencies Assisting the wider tax team with tax return reviews from outsourcing company Development, mentorship and growth of junior members of the team You may be required to produce technical newsletters and articles for the firm's website You will be required to write technical taxation reports and tax planning advice Small portfolio of gold standard clients compliance & advice Assisting tax leadership team with strategy Various ad hoc work as and when it arises The Ideal Candidate: You will be CTA qualified and have experience in a similar role in a medium size practice. Strong tax technical and practical expertise within the private client tax arena with demonstrable broad experience of the tax affairs of non-domiciled individuals, entrepreneurs and share schemes for small and medium-sized enterprises Experience in managing a portfolio of clients through the self assessment tax cycle Aptitude for research and the ability to prepare complex written advice/calculations Strong communication skills, be it face-face, email or in writing, and have an emotional intelligence in dealing with sensitive private client matters e.g. divorce cases, business partner disputes Some experience in identifying opportunities for business development on tax clients and across other service lines would be advantageous Proven track record of managing successful teams and delivering results Strong communication and interpersonal skills Strong IT skills (e.g. Microsoft Office - notably, Excel) Benefits: Growth Shares Private medical insurance Group life insurance Breakfast club Points bonus scheme An additional day off for your Birthday every year Tailored training and development plans for every employee
Apr 22, 2026
Full time
Job Title: Head of Tax Location: Finchley, London - 4 days in office, 1 working from home day Salary: £110,000 - £130,000 + benefits package! The Role: Due to extensive growth, my client are looking to recruit a Head of Tax to be based out of their head office in London. They are a rapidly growing, multi-disciplinary professional services firm with subsidiaries spanning Tax, Accounting, Legal, Financial Services, Executive Recruitment, and Fractional CFO Services. The Head of Tax will assume ownership and manage the Tax Practice, which comprises of UK private client service provision to a number of clients around the globe. The role offers variety, autonomy and the opportunity to work with an incredibly broad range of clients. Role Responsibilities: Leadership & Management of tax department Reporting to the Managing Director Producing reports on efficiencies of the department Setting deadlines and ensuring KPIs are met for the tax team and wider department Leading weekly departmental meetings Signing off and monitoring training programmes Leading staff reviews Assisting with recruitment Speaking with clients and prospects (over the phone) and answering tax queries To attend face to face meetings with clients, and in certain cases to lead those meetings Handle new leads and enquiries with a view to signing up new clients Manage the returns processes with 3rd party outsourcing agencies Assisting the wider tax team with tax return reviews from outsourcing company Development, mentorship and growth of junior members of the team You may be required to produce technical newsletters and articles for the firm's website You will be required to write technical taxation reports and tax planning advice Small portfolio of gold standard clients compliance & advice Assisting tax leadership team with strategy Various ad hoc work as and when it arises The Ideal Candidate: You will be CTA qualified and have experience in a similar role in a medium size practice. Strong tax technical and practical expertise within the private client tax arena with demonstrable broad experience of the tax affairs of non-domiciled individuals, entrepreneurs and share schemes for small and medium-sized enterprises Experience in managing a portfolio of clients through the self assessment tax cycle Aptitude for research and the ability to prepare complex written advice/calculations Strong communication skills, be it face-face, email or in writing, and have an emotional intelligence in dealing with sensitive private client matters e.g. divorce cases, business partner disputes Some experience in identifying opportunities for business development on tax clients and across other service lines would be advantageous Proven track record of managing successful teams and delivering results Strong communication and interpersonal skills Strong IT skills (e.g. Microsoft Office - notably, Excel) Benefits: Growth Shares Private medical insurance Group life insurance Breakfast club Points bonus scheme An additional day off for your Birthday every year Tailored training and development plans for every employee
Cedar
Finance Outsourcing Director
Cedar Manchester, Lancashire
Outsourcing Director Salary: £82,000 - £96,300 + Extensive Benefits Package Location: Leeds / Manchester (Hybrid Working - 3 days in the office) If you're looking for a role where you can combine leadership, client interaction, and variety, this is an excellent opportunity to step into a high-impact position within a growing outsourcing team. You'll work with a wide range of businesses - from ambitious scale-ups to established corporates, supporting their finance functions and helping them navigate key moments of change. What makes this role appealing A mix of hands-on delivery, advisory, and strategic input Exposure to a diverse client base across different growth stages Opportunity to work on interesting projects (transactions, M&A, transformation) Collaborative environment with access to wider specialist teams Clear opportunity to contribute to the growth of the practice What you'll be doing Leading outsourced finance function engagements Supporting clients with accounting, reporting, and finance operations Acting as a key contact for senior stakeholders Advising on improving and evolving finance functions Working closely with colleagues across other service areas Helping to develop new business opportunities Mentoring and supporting team members What you'll bring ACA / ACCA qualification (or equivalent) Experience in practice or industry, including leadership of finance functions Strong Finance Transformation experience Strong technical knowledge (IFRS / UK GAAP) Ability to build relationships and communicate effectively A collaborative and solutions-focused mindset
Apr 22, 2026
Full time
Outsourcing Director Salary: £82,000 - £96,300 + Extensive Benefits Package Location: Leeds / Manchester (Hybrid Working - 3 days in the office) If you're looking for a role where you can combine leadership, client interaction, and variety, this is an excellent opportunity to step into a high-impact position within a growing outsourcing team. You'll work with a wide range of businesses - from ambitious scale-ups to established corporates, supporting their finance functions and helping them navigate key moments of change. What makes this role appealing A mix of hands-on delivery, advisory, and strategic input Exposure to a diverse client base across different growth stages Opportunity to work on interesting projects (transactions, M&A, transformation) Collaborative environment with access to wider specialist teams Clear opportunity to contribute to the growth of the practice What you'll be doing Leading outsourced finance function engagements Supporting clients with accounting, reporting, and finance operations Acting as a key contact for senior stakeholders Advising on improving and evolving finance functions Working closely with colleagues across other service areas Helping to develop new business opportunities Mentoring and supporting team members What you'll bring ACA / ACCA qualification (or equivalent) Experience in practice or industry, including leadership of finance functions Strong Finance Transformation experience Strong technical knowledge (IFRS / UK GAAP) Ability to build relationships and communicate effectively A collaborative and solutions-focused mindset
BDO UK
Outsourcing Director
BDO UK City, Manchester
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This role will join the Outsourcing team as a client facing Director. This team manage the outsourced financial function for a range of business and undertake specialist project assignments to support clients finance functions when they need it for example, on the run up to a transaction, following a merger or when additional resource or technical skills are required. This role will be your opportunity to join a fast-growing team in a vibrant and modern office environment, working on a variety of client and projects projects whilst helping to drive the development of the team. This position is ideal for a technically strong individual who has experience of running and leading a finance function from either a practice or industry background and who wishes to maximise their potential and the breadth of their experience in a growing professional services firm You'll be someone with: Professional qualification ACA or ACCA or equivalent. Ability to lead and deliver engagements including planning, controlling and completing a diverse range of projects that adhere to firm policy on quality. Exceptional analytical and problem solving skills, with the ability to present information in a clear and concise manner. Strong written and verbal communication skills and ability to influence, lead, engage and manage a number of stakeholders. Efficient and effective time management and organisation skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 22, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This role will join the Outsourcing team as a client facing Director. This team manage the outsourced financial function for a range of business and undertake specialist project assignments to support clients finance functions when they need it for example, on the run up to a transaction, following a merger or when additional resource or technical skills are required. This role will be your opportunity to join a fast-growing team in a vibrant and modern office environment, working on a variety of client and projects projects whilst helping to drive the development of the team. This position is ideal for a technically strong individual who has experience of running and leading a finance function from either a practice or industry background and who wishes to maximise their potential and the breadth of their experience in a growing professional services firm You'll be someone with: Professional qualification ACA or ACCA or equivalent. Ability to lead and deliver engagements including planning, controlling and completing a diverse range of projects that adhere to firm policy on quality. Exceptional analytical and problem solving skills, with the ability to present information in a clear and concise manner. Strong written and verbal communication skills and ability to influence, lead, engage and manage a number of stakeholders. Efficient and effective time management and organisation skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Cedar
Global Business Services Director
Cedar Bristol, Somerset
Global Business Services Director Salary: £85,000 - £104,400 + Extensive BenefitsLocation: South West England (Hybrid - 3 days office-based) Overview We are seeking an experienced Global Business Services Director to join a well established and growing professional services organisation. This role offers an opportunity to lead within a developing business unit, delivering high-quality outsourced finance services to an international client base. Key Responsibilities Oversee the delivery of outsourced accounting and payroll services Support clients with operations across multiple international jurisdictions Coordinate with offshore/shared service teams to ensure efficient service delivery Provide technical and strategic guidance on cross-border financial reporting Contribute to business planning and the continued growth of the GBS function Candidate Profile Professionally qualified (ACA, ACCA, or CIMA) Experience working in an SSC, GBS or COE is essential Exposure to sectors such as Technology, Renewables, Life Sciences, Real Estate, or Financial Services Demonstrated experience in professional services outsourcing Experience supporting internationally operating organisations Strong understanding of financial reporting and compliance across multiple jurisdictions Excellent stakeholder management and communication skills.
Apr 22, 2026
Full time
Global Business Services Director Salary: £85,000 - £104,400 + Extensive BenefitsLocation: South West England (Hybrid - 3 days office-based) Overview We are seeking an experienced Global Business Services Director to join a well established and growing professional services organisation. This role offers an opportunity to lead within a developing business unit, delivering high-quality outsourced finance services to an international client base. Key Responsibilities Oversee the delivery of outsourced accounting and payroll services Support clients with operations across multiple international jurisdictions Coordinate with offshore/shared service teams to ensure efficient service delivery Provide technical and strategic guidance on cross-border financial reporting Contribute to business planning and the continued growth of the GBS function Candidate Profile Professionally qualified (ACA, ACCA, or CIMA) Experience working in an SSC, GBS or COE is essential Exposure to sectors such as Technology, Renewables, Life Sciences, Real Estate, or Financial Services Demonstrated experience in professional services outsourcing Experience supporting internationally operating organisations Strong understanding of financial reporting and compliance across multiple jurisdictions Excellent stakeholder management and communication skills.
BDO UK
Outsourcing Director
BDO UK City, Glasgow
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This role will join the Outsourcing team as a client facing Director. This team manage the outsourced financial function for a range of business and undertake specialist project assignments to support clients finance functions when they need it for example, on the run up to a transaction, following a merger or when additional resource or technical skills are required. This role will be your opportunity to join a fast-growing team in a vibrant and modern office environment, working on a variety of client and projects projects whilst helping to drive the development of the team. This position is ideal for a technically strong individual who has experience of running and leading a finance function from either a practice or industry background and who wishes to maximise their potential and the breadth of their experience in a growing professional services firm You'll be someone with: Professional qualification ACA or ACCA or equivalent. Ability to lead and deliver engagements including planning, controlling and completing a diverse range of projects that adhere to firm policy on quality. Exceptional analytical and problem solving skills, with the ability to present information in a clear and concise manner. Strong written and verbal communication skills and ability to influence, lead, engage and manage a number of stakeholders. Efficient and effective time management and organisation skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 22, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This role will join the Outsourcing team as a client facing Director. This team manage the outsourced financial function for a range of business and undertake specialist project assignments to support clients finance functions when they need it for example, on the run up to a transaction, following a merger or when additional resource or technical skills are required. This role will be your opportunity to join a fast-growing team in a vibrant and modern office environment, working on a variety of client and projects projects whilst helping to drive the development of the team. This position is ideal for a technically strong individual who has experience of running and leading a finance function from either a practice or industry background and who wishes to maximise their potential and the breadth of their experience in a growing professional services firm You'll be someone with: Professional qualification ACA or ACCA or equivalent. Ability to lead and deliver engagements including planning, controlling and completing a diverse range of projects that adhere to firm policy on quality. Exceptional analytical and problem solving skills, with the ability to present information in a clear and concise manner. Strong written and verbal communication skills and ability to influence, lead, engage and manage a number of stakeholders. Efficient and effective time management and organisation skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
BDO UK
Outsourcing Director
BDO UK Chester, Cheshire
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This role will join the Outsourcing team as a client facing Director. This team manage the outsourced financial function for a range of business and undertake specialist project assignments to support clients finance functions when they need it for example, on the run up to a transaction, following a merger or when additional resource or technical skills are required. This role will be your opportunity to join a fast-growing team in a vibrant and modern office environment, working on a variety of client and projects projects whilst helping to drive the development of the team. This position is ideal for a technically strong individual who has experience of running and leading a finance function from either a practice or industry background and who wishes to maximise their potential and the breadth of their experience in a growing professional services firm You'll be someone with: Professional qualification ACA or ACCA or equivalent. Ability to lead and deliver engagements including planning, controlling and completing a diverse range of projects that adhere to firm policy on quality. Exceptional analytical and problem solving skills, with the ability to present information in a clear and concise manner. Strong written and verbal communication skills and ability to influence, lead, engage and manage a number of stakeholders. Efficient and effective time management and organisation skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 22, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This role will join the Outsourcing team as a client facing Director. This team manage the outsourced financial function for a range of business and undertake specialist project assignments to support clients finance functions when they need it for example, on the run up to a transaction, following a merger or when additional resource or technical skills are required. This role will be your opportunity to join a fast-growing team in a vibrant and modern office environment, working on a variety of client and projects projects whilst helping to drive the development of the team. This position is ideal for a technically strong individual who has experience of running and leading a finance function from either a practice or industry background and who wishes to maximise their potential and the breadth of their experience in a growing professional services firm You'll be someone with: Professional qualification ACA or ACCA or equivalent. Ability to lead and deliver engagements including planning, controlling and completing a diverse range of projects that adhere to firm policy on quality. Exceptional analytical and problem solving skills, with the ability to present information in a clear and concise manner. Strong written and verbal communication skills and ability to influence, lead, engage and manage a number of stakeholders. Efficient and effective time management and organisation skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise, and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6, 500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
BDO UK
Service Charge Accounting Manager
BDO UK City, London
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons The Business Services and Outsourcing team are essential to meeting our clients' evolving requirements. As well as delivering long-term, sustainable value to businesses by providing a range of solutions such as accounting, payroll and compliance services, they also play a key role in tying together many of our services across BDO both domestically and internationally. By building deep and meaningful relationships with a range of clients from ambitious entrepreneurial SMEs to large multi-national groups, our BS&O team don't just advise on their specific business challenges, they open doors for other teams to provide our firm's wider service offering. To succeed in this agile environment, you'll need to demonstrate excellent problem-solving skills and initiative. In return, you'll have the opportunity for progression, and the chance to develop in one of the industry's most exciting and varied roles. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview BDO's Bristol Service Charge team is a centre of excellence for independent reviews of service charges. We are expecting large growth over the coming years to add to our breadth of existing clients. We require a Manager to help us deliver exceptional client service to our expanding client base. You will have overall responsibility for the delivery of high quality independent reviews of annual service charge expenditure for a specific client. You will manage a dedicated team and supervise the process to ensure that our work is efficient, completed within the KPI's, and our offering is tailor-made to suit the client's needs. You will be a point of escalation both internally & for the client and will confidently deal with difficult situations. You will report into the Director and Partner team, providing and implementing solutions where required. You will be actively involved in business development and should actively seek opportunities to grow the business. You'll be someone with: ACA, ACCA or equivalent qualification with experience working in an accountancy practice or other financial environment Significant Service Charge Accounting experience (residential service charge experience preferred) Previous experience of Social Housing Service Charge Accounting advantageous Experience managing junior staff Requirement of 2 days a week minimum in the office. If based in London, we would also expect you to visit the Bristol office once per month on pre-agreed dates. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 22, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons The Business Services and Outsourcing team are essential to meeting our clients' evolving requirements. As well as delivering long-term, sustainable value to businesses by providing a range of solutions such as accounting, payroll and compliance services, they also play a key role in tying together many of our services across BDO both domestically and internationally. By building deep and meaningful relationships with a range of clients from ambitious entrepreneurial SMEs to large multi-national groups, our BS&O team don't just advise on their specific business challenges, they open doors for other teams to provide our firm's wider service offering. To succeed in this agile environment, you'll need to demonstrate excellent problem-solving skills and initiative. In return, you'll have the opportunity for progression, and the chance to develop in one of the industry's most exciting and varied roles. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview BDO's Bristol Service Charge team is a centre of excellence for independent reviews of service charges. We are expecting large growth over the coming years to add to our breadth of existing clients. We require a Manager to help us deliver exceptional client service to our expanding client base. You will have overall responsibility for the delivery of high quality independent reviews of annual service charge expenditure for a specific client. You will manage a dedicated team and supervise the process to ensure that our work is efficient, completed within the KPI's, and our offering is tailor-made to suit the client's needs. You will be a point of escalation both internally & for the client and will confidently deal with difficult situations. You will report into the Director and Partner team, providing and implementing solutions where required. You will be actively involved in business development and should actively seek opportunities to grow the business. You'll be someone with: ACA, ACCA or equivalent qualification with experience working in an accountancy practice or other financial environment Significant Service Charge Accounting experience (residential service charge experience preferred) Previous experience of Social Housing Service Charge Accounting advantageous Experience managing junior staff Requirement of 2 days a week minimum in the office. If based in London, we would also expect you to visit the Bristol office once per month on pre-agreed dates. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

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