Temp-to-perm opportunity with progression plan Favourable daytime hours (Apply online only Forward-thinking company with community spirit An attractive annual salary of 30,001.63, equating to 16.48 per hour. Deliver Exceptional Customer Experiences We're looking for a proactive and highly organised Service Delivery Coordinator to join a fast-paced, customer-focused operations team. This is an exciting opportunity for someone who thrives on building relationships, solving problems, and ensuring customers receive a seamless, high-quality support from order placement through to successful delivery. As a key member of the Service Delivery team, you'll act as the central point of coordination between customers, internal departments, warehouse operations, and third-party logistics providers. Your ability to manage multiple priorities, communicate effectively, and maintain exceptional attention to detail will directly contribute to customer satisfaction and business success. What You'll Be Doing In this varied and rewarding role, you'll oversee the end-to-end logistics process, ensuring customer orders are fulfilled accurately, on time, and to the highest standard. You'll coordinate daily activities across multiple teams, monitor order progress, resolve issues proactively, and keep customers informed every step of the way. Your responsibilities will include managing order processing, preparing shipping documentation, coordinating with warehouse and logistics partners, tracking deliveries, and ensuring inventory and order information remains accurate. You'll also support key customer accounts, raise quotations, manage purchase orders, and assist with invoicing processes where required. Collaboration is at the heart of this role. You'll work closely with colleagues across operations, sales, finance, and logistics to resolve challenges quickly, improve service delivery, and identify opportunities to enhance efficiency. You'll also support customer meetings, contribute to project delivery, and help ensure service levels consistently exceed expectations. Beyond day-to-day coordination, you'll play an active role in continuous improvement. You'll review existing processes, identify opportunities to streamline workflows, contribute to operational improvements, and support internal quality, health and safety, and environmental standards. You'll also assist in monitoring logistics performance, managing supplier relationships, and producing reports that help drive informed business decisions. What We're Looking For We're seeking someone with excellent organisational skills, strong commercial awareness, and a genuine passion for delivering outstanding customer service. You'll be comfortable working in a fast-moving environment where priorities can change quickly and where effective communication is essential. You'll ideally bring: Experience in a customer service, service delivery, logistics, or operations coordination role. Strong problem-solving and decision-making skills. Excellent written and verbal communication abilities. Confidence using Microsoft Office, particularly Excel, alongside other business systems. Outstanding attention to detail and the ability to manage multiple tasks simultaneously. Strong relationship-building skills with both customers and internal stakeholders. A collaborative, positive approach with a commitment to continuous improvement. The ability to remain calm under pressure while maintaining high service standards. Experience within telecommunications, technology, logistics, or a similar operational environment would be highly advantageous, although candidates from other service-led industries are encouraged to apply. Why Join Us? You'll become part of a supportive, collaborative organisation that values initiative, professional development, and continuous improvement. We believe our people are our greatest strength and encourage individuals to contribute ideas, develop new skills, and take ownership of their work. If you're passionate about delivering exceptional customer experiences, enjoy working with a wide range of stakeholders, and want to make a genuine impact within a growing organisation, we'd love to hear from you.
Aug 15, 2026
Seasonal
Temp-to-perm opportunity with progression plan Favourable daytime hours (Apply online only Forward-thinking company with community spirit An attractive annual salary of 30,001.63, equating to 16.48 per hour. Deliver Exceptional Customer Experiences We're looking for a proactive and highly organised Service Delivery Coordinator to join a fast-paced, customer-focused operations team. This is an exciting opportunity for someone who thrives on building relationships, solving problems, and ensuring customers receive a seamless, high-quality support from order placement through to successful delivery. As a key member of the Service Delivery team, you'll act as the central point of coordination between customers, internal departments, warehouse operations, and third-party logistics providers. Your ability to manage multiple priorities, communicate effectively, and maintain exceptional attention to detail will directly contribute to customer satisfaction and business success. What You'll Be Doing In this varied and rewarding role, you'll oversee the end-to-end logistics process, ensuring customer orders are fulfilled accurately, on time, and to the highest standard. You'll coordinate daily activities across multiple teams, monitor order progress, resolve issues proactively, and keep customers informed every step of the way. Your responsibilities will include managing order processing, preparing shipping documentation, coordinating with warehouse and logistics partners, tracking deliveries, and ensuring inventory and order information remains accurate. You'll also support key customer accounts, raise quotations, manage purchase orders, and assist with invoicing processes where required. Collaboration is at the heart of this role. You'll work closely with colleagues across operations, sales, finance, and logistics to resolve challenges quickly, improve service delivery, and identify opportunities to enhance efficiency. You'll also support customer meetings, contribute to project delivery, and help ensure service levels consistently exceed expectations. Beyond day-to-day coordination, you'll play an active role in continuous improvement. You'll review existing processes, identify opportunities to streamline workflows, contribute to operational improvements, and support internal quality, health and safety, and environmental standards. You'll also assist in monitoring logistics performance, managing supplier relationships, and producing reports that help drive informed business decisions. What We're Looking For We're seeking someone with excellent organisational skills, strong commercial awareness, and a genuine passion for delivering outstanding customer service. You'll be comfortable working in a fast-moving environment where priorities can change quickly and where effective communication is essential. You'll ideally bring: Experience in a customer service, service delivery, logistics, or operations coordination role. Strong problem-solving and decision-making skills. Excellent written and verbal communication abilities. Confidence using Microsoft Office, particularly Excel, alongside other business systems. Outstanding attention to detail and the ability to manage multiple tasks simultaneously. Strong relationship-building skills with both customers and internal stakeholders. A collaborative, positive approach with a commitment to continuous improvement. The ability to remain calm under pressure while maintaining high service standards. Experience within telecommunications, technology, logistics, or a similar operational environment would be highly advantageous, although candidates from other service-led industries are encouraged to apply. Why Join Us? You'll become part of a supportive, collaborative organisation that values initiative, professional development, and continuous improvement. We believe our people are our greatest strength and encourage individuals to contribute ideas, develop new skills, and take ownership of their work. If you're passionate about delivering exceptional customer experiences, enjoy working with a wide range of stakeholders, and want to make a genuine impact within a growing organisation, we'd love to hear from you.
Put your French language skills to work in a global business Are you fluent in French and English and looking for a role where you can use your language skills every day? Escape Recruitment Services are delighted to be working with an established global manufacturing business based in Stirling, who are looking for a French-speaking Sales Coordinator to join their busy and supportive sales team. This is a fantastic opportunity for someone who enjoys working with customers, solving problems and keeping things moving behind the scenes. You'll work closely with the external sales team and customers across the French market, playing an important role in delivering a smooth and efficient customer experience. Whether you're an experienced Sales Administrator looking for your next step or a recent graduate looking to build a career in international sales and customer support, this could be an excellent opportunity to develop your career within a successful global organisation. What will you be doing? Responding to customer enquiries and providing a high level of service Preparing and issuing customer quotations Liaising with internal teams to gather information for quotes and orders Processing sales orders through the ERP system Monitoring orders throughout the supply chain and keeping customers updated Investigating and resolving any order or delivery issues Preparing despatch documentation Liaising with hauliers and customers to coordinate deliveries Providing day-to-day administration support to the external sales team Raising credit notes and purchase orders Maintaining accurate pricing, quotation and customer records Producing reports covering sales activity, customer accounts and product movement What will make you a great fit? We're looking for someone who is customer-focused, organised and commercially minded, with the confidence to communicate with customers and colleagues across different teams. You'll ideally have: Fluent French and English, ideally to business level Excellent written and verbal communication skills Strong attention to detail and a high level of accuracy The ability to organise, prioritise and manage multiple tasks A proactive, problem-solving approach Good IT skills, including Microsoft Office and ideally experience using CRM or ERP systems A flexible, collaborative and positive "can-do" attitude
Aug 15, 2026
Full time
Put your French language skills to work in a global business Are you fluent in French and English and looking for a role where you can use your language skills every day? Escape Recruitment Services are delighted to be working with an established global manufacturing business based in Stirling, who are looking for a French-speaking Sales Coordinator to join their busy and supportive sales team. This is a fantastic opportunity for someone who enjoys working with customers, solving problems and keeping things moving behind the scenes. You'll work closely with the external sales team and customers across the French market, playing an important role in delivering a smooth and efficient customer experience. Whether you're an experienced Sales Administrator looking for your next step or a recent graduate looking to build a career in international sales and customer support, this could be an excellent opportunity to develop your career within a successful global organisation. What will you be doing? Responding to customer enquiries and providing a high level of service Preparing and issuing customer quotations Liaising with internal teams to gather information for quotes and orders Processing sales orders through the ERP system Monitoring orders throughout the supply chain and keeping customers updated Investigating and resolving any order or delivery issues Preparing despatch documentation Liaising with hauliers and customers to coordinate deliveries Providing day-to-day administration support to the external sales team Raising credit notes and purchase orders Maintaining accurate pricing, quotation and customer records Producing reports covering sales activity, customer accounts and product movement What will make you a great fit? We're looking for someone who is customer-focused, organised and commercially minded, with the confidence to communicate with customers and colleagues across different teams. You'll ideally have: Fluent French and English, ideally to business level Excellent written and verbal communication skills Strong attention to detail and a high level of accuracy The ability to organise, prioritise and manage multiple tasks A proactive, problem-solving approach Good IT skills, including Microsoft Office and ideally experience using CRM or ERP systems A flexible, collaborative and positive "can-do" attitude
Bookings Coordinator About the Role We are looking for a proactive and customer-focused Bookings Coordinator to join a busy commercial team. In this role, you will be responsible for managing customer enquiries from initial contact through to completion, providing tailored solutions that meet customer requirements while supporting the commercial success of the business. You'll build strong relationships with customers, understand their individual needs and provide an efficient, consultative service that delivers an outstanding customer experience. Working closely with internal teams and external suppliers, you'll ensure a smooth journey from enquiry to successful booking. This is an excellent opportunity for someone with a background in customer service, hospitality, travel, reservations or bookings who enjoys working in a fast-paced, relationship-driven environment. Key Responsibilities Manage inbound customer enquiries from initial contact through to booking. Respond to enquiries promptly, ensuring agreed service standards and response times are consistently met. Provide tailored recommendations based on customer requirements. Build strong relationships with customers, taking the time to understand their preferences and providing a personalised service. Contact external suppliers to source suitable options, negotiating rates, availability and terms where appropriate. Take a proactive, phone-led approach to customer communication to maximise conversions and deliver an exceptional customer experience. Ensure all information is accurate and up to date throughout the process. Work closely with colleagues across sales, operations and customer support to ensure a seamless handover. Take ownership of each enquiry, ensuring customers receive a high-quality service from initial contact through to successful completion. Contribute to customer retention by delivering an efficient, professional and consultative service. About You We're looking for someone who: Has previous experience in customer service, reservations, hospitality, travel, bookings or a similar customer-facing role. Enjoys speaking with customers and building long-term relationships. Is highly organised with excellent attention to detail. Can prioritise multiple enquiries in a fast-paced environment. Has strong communication skills. Works well both independently and as part of a collaborative team. Is confident using CRM systems and Microsoft Office applications. Takes pride in delivering exceptional customer service. If you want to work for a fantastic company including some great benefits apply today!
Aug 15, 2026
Full time
Bookings Coordinator About the Role We are looking for a proactive and customer-focused Bookings Coordinator to join a busy commercial team. In this role, you will be responsible for managing customer enquiries from initial contact through to completion, providing tailored solutions that meet customer requirements while supporting the commercial success of the business. You'll build strong relationships with customers, understand their individual needs and provide an efficient, consultative service that delivers an outstanding customer experience. Working closely with internal teams and external suppliers, you'll ensure a smooth journey from enquiry to successful booking. This is an excellent opportunity for someone with a background in customer service, hospitality, travel, reservations or bookings who enjoys working in a fast-paced, relationship-driven environment. Key Responsibilities Manage inbound customer enquiries from initial contact through to booking. Respond to enquiries promptly, ensuring agreed service standards and response times are consistently met. Provide tailored recommendations based on customer requirements. Build strong relationships with customers, taking the time to understand their preferences and providing a personalised service. Contact external suppliers to source suitable options, negotiating rates, availability and terms where appropriate. Take a proactive, phone-led approach to customer communication to maximise conversions and deliver an exceptional customer experience. Ensure all information is accurate and up to date throughout the process. Work closely with colleagues across sales, operations and customer support to ensure a seamless handover. Take ownership of each enquiry, ensuring customers receive a high-quality service from initial contact through to successful completion. Contribute to customer retention by delivering an efficient, professional and consultative service. About You We're looking for someone who: Has previous experience in customer service, reservations, hospitality, travel, bookings or a similar customer-facing role. Enjoys speaking with customers and building long-term relationships. Is highly organised with excellent attention to detail. Can prioritise multiple enquiries in a fast-paced environment. Has strong communication skills. Works well both independently and as part of a collaborative team. Is confident using CRM systems and Microsoft Office applications. Takes pride in delivering exceptional customer service. If you want to work for a fantastic company including some great benefits apply today!
Customer Service Coordinator Temporary to Permanent Opportunity Near Biggleswade, Bedfordshire Monday to Friday 9:00am - 5:00pm 100% Office Based Permanent Salary: 28,000 per annum - neg Are you passionate about delivering exceptional customer service and building strong client relationships? Do you thrive in a fast-paced environment where no two days are the same? Our client is a prestigious and well-established packaging organisation with an excellent reputation for quality, innovation, and customer satisfaction. Due to continued growth, they are looking to recruit a Customer Service Coordinator to join their friendly and supportive team. This is a temporary-to-permanent opportunity, with an initial temporary period of up to one month before moving onto a permanent contract for the right candidate. The Role As a Customer Service Coordinator, you will play a vital role in supporting customers and distributors, ensuring every enquiry and order is managed efficiently from start to finish. You'll build long-term relationships with customers, identify opportunities to grow existing accounts, and deliver an outstanding customer experience at every stage. Key Responsibilities Build strong, long-lasting relationships with distributors through proactive and professional communication. Take ownership of customer enquiries and orders, managing them through to successful completion. Process customer orders and quotations accurately within agreed timescales. Recommend suitable products and prepare quotations tailored to customer requirements. Follow up quotations and provide regular feedback to the Customer Service Manager. Identify opportunities to upsell products and maximise customer value. Work collaboratively with colleagues to deliver an exceptional customer experience. Monitor sales trends and proactively identify opportunities for growth. Become fully proficient in the company's internal systems. Maintain accurate records and ensure excellent attention to detail at all times. Support the wider team and undertake additional duties to contribute to the continued success of the business. About You We're looking for someone who enjoys building relationships, solving problems, and providing first-class customer service. You will be organised, motivated, and confident communicating with customers over the phone and via email. Ideally, you will have: Previous experience within a customer service, customer support, sales support or account coordination role. Excellent communication and relationship-building skills. A proactive, positive, and results-focused approach. Strong organisational skills with the ability to prioritise a busy workload. Excellent attention to detail and accuracy. Confidence working both independently and as part of a team. The ability to work under pressure and meet deadlines. Good IT skills and the ability to quickly learn new systems. A flexible approach and willingness to support the business when required. What's on Offer? Temporary to permanent opportunity. Permanent salary of 28,000 - negotiable depending on experience Monday to Friday working hours (9:00am - 5:00pm). 100% office-based role near Biggleswade, Bedfordshire. Opportunity to join a prestigious and growing packaging organisation. Friendly, supportive team environment with genuine long-term career prospects. Whilst temping through Tate Weekly pay Holiday pay Free on-site parking Access to the Tate Awards Scheme including store discounts If you're an enthusiastic Customer Service professional looking for your next challenge within a respected and growing business, we'd love to hear from you. Apply today! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Aug 15, 2026
Seasonal
Customer Service Coordinator Temporary to Permanent Opportunity Near Biggleswade, Bedfordshire Monday to Friday 9:00am - 5:00pm 100% Office Based Permanent Salary: 28,000 per annum - neg Are you passionate about delivering exceptional customer service and building strong client relationships? Do you thrive in a fast-paced environment where no two days are the same? Our client is a prestigious and well-established packaging organisation with an excellent reputation for quality, innovation, and customer satisfaction. Due to continued growth, they are looking to recruit a Customer Service Coordinator to join their friendly and supportive team. This is a temporary-to-permanent opportunity, with an initial temporary period of up to one month before moving onto a permanent contract for the right candidate. The Role As a Customer Service Coordinator, you will play a vital role in supporting customers and distributors, ensuring every enquiry and order is managed efficiently from start to finish. You'll build long-term relationships with customers, identify opportunities to grow existing accounts, and deliver an outstanding customer experience at every stage. Key Responsibilities Build strong, long-lasting relationships with distributors through proactive and professional communication. Take ownership of customer enquiries and orders, managing them through to successful completion. Process customer orders and quotations accurately within agreed timescales. Recommend suitable products and prepare quotations tailored to customer requirements. Follow up quotations and provide regular feedback to the Customer Service Manager. Identify opportunities to upsell products and maximise customer value. Work collaboratively with colleagues to deliver an exceptional customer experience. Monitor sales trends and proactively identify opportunities for growth. Become fully proficient in the company's internal systems. Maintain accurate records and ensure excellent attention to detail at all times. Support the wider team and undertake additional duties to contribute to the continued success of the business. About You We're looking for someone who enjoys building relationships, solving problems, and providing first-class customer service. You will be organised, motivated, and confident communicating with customers over the phone and via email. Ideally, you will have: Previous experience within a customer service, customer support, sales support or account coordination role. Excellent communication and relationship-building skills. A proactive, positive, and results-focused approach. Strong organisational skills with the ability to prioritise a busy workload. Excellent attention to detail and accuracy. Confidence working both independently and as part of a team. The ability to work under pressure and meet deadlines. Good IT skills and the ability to quickly learn new systems. A flexible approach and willingness to support the business when required. What's on Offer? Temporary to permanent opportunity. Permanent salary of 28,000 - negotiable depending on experience Monday to Friday working hours (9:00am - 5:00pm). 100% office-based role near Biggleswade, Bedfordshire. Opportunity to join a prestigious and growing packaging organisation. Friendly, supportive team environment with genuine long-term career prospects. Whilst temping through Tate Weekly pay Holiday pay Free on-site parking Access to the Tate Awards Scheme including store discounts If you're an enthusiastic Customer Service professional looking for your next challenge within a respected and growing business, we'd love to hear from you. Apply today! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Hire Coordinator - Ringwood Dovetail Recruitment are excited to be working with a growing construction business in Ringwood, who are recruiting due to their ever growing team! With full training and support given across all facets of the business, there is real career progression on offer for the right person, with the potential of the role evolving into additional areas over time. The Hire Desk Assistant is a vital part of the operations for both Sales and Customer Services. On a day-to-day basis, you can expect to be desk-based, making regular contact with stock teams, sales reps and various depots around the UK to ensure minimal delay in fulfilling the needs of the customer. Duties & Responsibilities: Receiving enquiries from customers, and actioning, processing orders and following them through to completion Arranging delivery and collection of orders in according with the customer s and Sale Teams requirements. Managing Sub Contracted Transport suppliers, their service levels and constant monitoring of their costs Using an established database of 3rd party suppliers and hauliers to arrange transport of products to and from the depots and where possible, reducing handling and increasing profit margins on Transport. Safeguarding that all products hired to customers are safe and have been properly tested in accordance with company procedures, where necessary all relevant Test Certification are raised and sent with products being Hired. This is a fast-paced position where the Hire Coordinator will build your knowledge of company services, relationships with key partners and colleagues, and problem solve along the way. The business takes great pride in not only their convenience for their customers, but their level of service, making you proud to be a part of the team. Minimum Experience Required: Strong communication skills Well organised with a keen eye for detail Ability to multitask Team Player Salary & Details 20 days holiday + bank holidays Free Parking Monday Friday 8.30am 5pm 1 hour lunch Pension contributions This Hire Coordinator role presents an outstanding opportunity for individuals who are eager, dependable, and conscientious, with ample room for career growth. If you are interested in this Hire Coordinator job in Ringwood, please click on Apply Now or alternatively give us a call on (phone number removed) and ask for Laura. Laura will take you through the full process from beginning to end, helping you with your application and interview prep.
Aug 15, 2026
Full time
Hire Coordinator - Ringwood Dovetail Recruitment are excited to be working with a growing construction business in Ringwood, who are recruiting due to their ever growing team! With full training and support given across all facets of the business, there is real career progression on offer for the right person, with the potential of the role evolving into additional areas over time. The Hire Desk Assistant is a vital part of the operations for both Sales and Customer Services. On a day-to-day basis, you can expect to be desk-based, making regular contact with stock teams, sales reps and various depots around the UK to ensure minimal delay in fulfilling the needs of the customer. Duties & Responsibilities: Receiving enquiries from customers, and actioning, processing orders and following them through to completion Arranging delivery and collection of orders in according with the customer s and Sale Teams requirements. Managing Sub Contracted Transport suppliers, their service levels and constant monitoring of their costs Using an established database of 3rd party suppliers and hauliers to arrange transport of products to and from the depots and where possible, reducing handling and increasing profit margins on Transport. Safeguarding that all products hired to customers are safe and have been properly tested in accordance with company procedures, where necessary all relevant Test Certification are raised and sent with products being Hired. This is a fast-paced position where the Hire Coordinator will build your knowledge of company services, relationships with key partners and colleagues, and problem solve along the way. The business takes great pride in not only their convenience for their customers, but their level of service, making you proud to be a part of the team. Minimum Experience Required: Strong communication skills Well organised with a keen eye for detail Ability to multitask Team Player Salary & Details 20 days holiday + bank holidays Free Parking Monday Friday 8.30am 5pm 1 hour lunch Pension contributions This Hire Coordinator role presents an outstanding opportunity for individuals who are eager, dependable, and conscientious, with ample room for career growth. If you are interested in this Hire Coordinator job in Ringwood, please click on Apply Now or alternatively give us a call on (phone number removed) and ask for Laura. Laura will take you through the full process from beginning to end, helping you with your application and interview prep.
Great Finance Operations Don't Just Happen. Great Teams Make Them Happen. Love keeping the numbers accurate, the cash moving and the team performing at its best? This is an opportunity to take ownership of the day-to-day engine room of a fast-moving finance function - leading a talented team while keeping Accounts Payable, Accounts Receivable, banking and cash management running smoothly. At Bulk , we're on an incredible journey. We're transforming from a manufacturing-led retailer into a destination brand for active nutrition, disrupting the industry through bold thinking, innovative products and ambitious growth plans. Now we're looking for a Senior Accounts / Supervisor who can bring together strong finance operations knowledge, people leadership and a continuous improvement mindset to help us keep raising the bar. The Role at a Glance: Senior Accounts / Supervisor Colchester, Essex Hybrid - 3 Days Office Competitive Salary + Excellent Benefits Full Time Permanent Reporting to: Finance Operations Manager Direct Reports: 4 Finance Team Members Company: Bulk - One of Europe's Fastest Growing Active Nutrition Brands Culture: Ambitious Collaborative Fast-Paced Innovative Your Background / Skills: Accounts Payable, Accounts Receivable, Finance Operations, Team Leadership, Treasury, Cash Forecasting, Process Improvement, Excel Who We Are Bulk is on a mission to become the world's most trusted destination brand for active nutrition. We're a team of ambitious, passionate people who challenge convention and constantly look for smarter, better ways of doing things. From disruptive marketing campaigns to innovative product development, we're reshaping how consumers think about sports nutrition. We move fast, think big and back people who are prepared to take ownership, challenge thinking and make things better. If you enjoy pace, responsibility and being part of a business that's constantly evolving, you'll feel right at home. The Opportunity As Senior Accounts / Supervisor, you'll oversee the day-to-day delivery of our finance operations while leading and developing a team of four. You'll keep the fundamentals running brilliantly - accurate processing, strong controls, healthy cash management and smooth month-end delivery - while looking for opportunities to make our processes more efficient and effective. It's a hands-on leadership role combining finance operations, cash management, reporting, process improvement and people development. You'll be close enough to the detail to understand what's happening, while giving your team the direction, coaching and support they need to deliver. What You'll Be Doing Finance Operations • Oversee day-to-day Accounts Payable and Accounts Receivable activity. • Manage monthly sales and purchase ledger reviews. • Ensure finance processing is accurate, controlled and completed to deadline. • Maintain strong operational finance processes and identify opportunities to improve them. • Monitor financial controls and ensure agreed procedures are consistently followed. • Support operational sign-off for new systems, processes and improvements. Cash Management & Treasury • Own the weekly cash forecast and present key findings to senior finance leadership. • Manage treasury-related processes and controls. • Review payment runs and support payment execution where required. • Oversee bank reconciliations and ensure outstanding items are resolved promptly. • Support ad hoc payment requirements while maintaining appropriate controls. Reporting & Performance • Produce monthly operational reporting and provide clear performance insights. • Monitor KPIs and highlight emerging performance, workload or resource risks. • Review operational metrics and identify potential control issues. • Provide accurate information and analysis to support better decision-making. Leading the Team • Lead, coach and develop a team of four finance professionals. • Set objectives and manage performance reviews and development plans. • Balance workloads and ensure key deadlines are consistently achieved. • Provide training, guidance and ongoing support. • Create an environment where people take ownership, collaborate and perform at their best. Working Across the Business • Build strong relationships with stakeholders across Bulk . • Resolve finance queries efficiently and professionally. • Communicate confidently with internal and external stakeholders. • Work collaboratively across Finance and wider operational teams to keep things moving. About You You're a hands-on finance professional who understands the detail but also enjoys helping other people succeed. Organised, accurate and commercially aware, you're comfortable managing competing priorities and spotting where a process could work better. You'll likely bring: • At least 3 years' experience within finance or accounting. • Previous experience leading, supervising or coaching a finance team. • Strong practical knowledge of Accounts Payable and Accounts Receivable. • Experience managing operational workloads, deadlines and competing priorities. • Exposure to cash forecasting, treasury or banking processes. • Strong Excel and accounting systems skills. • Excellent attention to detail and a strong control mindset. • Confident communication and relationship-building skills. • A proactive, solutions-focused approach to problems. • The ability to work independently while contributing to wider finance team objectives. You'll Thrive Here If You • Enjoy leading from the front rather than managing from a distance. • Stay organised and accurate when things get busy. • Naturally look for ways to improve processes. • Take ownership rather than waiting to be asked. • Enjoy developing people and seeing your team succeed. • Are comfortable working in an ambitious, fast-moving environment. What Are The Gains? • Monthly Bulk Bank Benefits Allowance. • Subsidised Gym Membership. • Birthday Day Off. • PerkBox Subscription. • 60% Discount on Bulk Products. • Flexi Start Scheme. • Optional Additional Annual Leave. • Pension Scheme. • Life Assurance. • Medicash Healthcare Benefits. • Volunteering Day. • Cycle to Work Scheme. • Enhanced Maternity & Paternity Leave. • Fully Stocked Bulk Pantry. • Happy Hour Drinks Fridge. • Summer Working Hours. • Ongoing Learning & Development Opportunities. Why Bulk ? You'll be joining a high-growth brand that's ambitious about where it's going and equally ambitious about developing the people helping it get there. For you, that means the opportunity to strengthen your leadership experience, influence how finance operations are delivered and help shape better processes as the business continues to evolve. It's a role for someone who wants to lead people, own the detail and make finance operations better - not simply keep the existing processes ticking over. Your Experience / Background / Previous Roles May Include Accounts Supervisor, Finance Operations Supervisor, Finance Team Leader, Accounts Team Leader, Accounts Payable Team Leader, Accounts Receivable Team Leader, Finance Operations Team Leader, Senior Accounts Assistant, Ledger Supervisor, Finance Coordinator or Finance Operations Lead. Apply Now If you're ready to take greater ownership, develop a talented finance team and help keep the financial engine of a high-growth consumer brand running brilliantly, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone regarding your application. Your data is processed by Recruitment Revolution on the basis of legitimate interests for the purposes of the recruitment process. Please refer to the Recruitment Revolution Privacy Policy on their website for further details.
Aug 15, 2026
Full time
Great Finance Operations Don't Just Happen. Great Teams Make Them Happen. Love keeping the numbers accurate, the cash moving and the team performing at its best? This is an opportunity to take ownership of the day-to-day engine room of a fast-moving finance function - leading a talented team while keeping Accounts Payable, Accounts Receivable, banking and cash management running smoothly. At Bulk , we're on an incredible journey. We're transforming from a manufacturing-led retailer into a destination brand for active nutrition, disrupting the industry through bold thinking, innovative products and ambitious growth plans. Now we're looking for a Senior Accounts / Supervisor who can bring together strong finance operations knowledge, people leadership and a continuous improvement mindset to help us keep raising the bar. The Role at a Glance: Senior Accounts / Supervisor Colchester, Essex Hybrid - 3 Days Office Competitive Salary + Excellent Benefits Full Time Permanent Reporting to: Finance Operations Manager Direct Reports: 4 Finance Team Members Company: Bulk - One of Europe's Fastest Growing Active Nutrition Brands Culture: Ambitious Collaborative Fast-Paced Innovative Your Background / Skills: Accounts Payable, Accounts Receivable, Finance Operations, Team Leadership, Treasury, Cash Forecasting, Process Improvement, Excel Who We Are Bulk is on a mission to become the world's most trusted destination brand for active nutrition. We're a team of ambitious, passionate people who challenge convention and constantly look for smarter, better ways of doing things. From disruptive marketing campaigns to innovative product development, we're reshaping how consumers think about sports nutrition. We move fast, think big and back people who are prepared to take ownership, challenge thinking and make things better. If you enjoy pace, responsibility and being part of a business that's constantly evolving, you'll feel right at home. The Opportunity As Senior Accounts / Supervisor, you'll oversee the day-to-day delivery of our finance operations while leading and developing a team of four. You'll keep the fundamentals running brilliantly - accurate processing, strong controls, healthy cash management and smooth month-end delivery - while looking for opportunities to make our processes more efficient and effective. It's a hands-on leadership role combining finance operations, cash management, reporting, process improvement and people development. You'll be close enough to the detail to understand what's happening, while giving your team the direction, coaching and support they need to deliver. What You'll Be Doing Finance Operations • Oversee day-to-day Accounts Payable and Accounts Receivable activity. • Manage monthly sales and purchase ledger reviews. • Ensure finance processing is accurate, controlled and completed to deadline. • Maintain strong operational finance processes and identify opportunities to improve them. • Monitor financial controls and ensure agreed procedures are consistently followed. • Support operational sign-off for new systems, processes and improvements. Cash Management & Treasury • Own the weekly cash forecast and present key findings to senior finance leadership. • Manage treasury-related processes and controls. • Review payment runs and support payment execution where required. • Oversee bank reconciliations and ensure outstanding items are resolved promptly. • Support ad hoc payment requirements while maintaining appropriate controls. Reporting & Performance • Produce monthly operational reporting and provide clear performance insights. • Monitor KPIs and highlight emerging performance, workload or resource risks. • Review operational metrics and identify potential control issues. • Provide accurate information and analysis to support better decision-making. Leading the Team • Lead, coach and develop a team of four finance professionals. • Set objectives and manage performance reviews and development plans. • Balance workloads and ensure key deadlines are consistently achieved. • Provide training, guidance and ongoing support. • Create an environment where people take ownership, collaborate and perform at their best. Working Across the Business • Build strong relationships with stakeholders across Bulk . • Resolve finance queries efficiently and professionally. • Communicate confidently with internal and external stakeholders. • Work collaboratively across Finance and wider operational teams to keep things moving. About You You're a hands-on finance professional who understands the detail but also enjoys helping other people succeed. Organised, accurate and commercially aware, you're comfortable managing competing priorities and spotting where a process could work better. You'll likely bring: • At least 3 years' experience within finance or accounting. • Previous experience leading, supervising or coaching a finance team. • Strong practical knowledge of Accounts Payable and Accounts Receivable. • Experience managing operational workloads, deadlines and competing priorities. • Exposure to cash forecasting, treasury or banking processes. • Strong Excel and accounting systems skills. • Excellent attention to detail and a strong control mindset. • Confident communication and relationship-building skills. • A proactive, solutions-focused approach to problems. • The ability to work independently while contributing to wider finance team objectives. You'll Thrive Here If You • Enjoy leading from the front rather than managing from a distance. • Stay organised and accurate when things get busy. • Naturally look for ways to improve processes. • Take ownership rather than waiting to be asked. • Enjoy developing people and seeing your team succeed. • Are comfortable working in an ambitious, fast-moving environment. What Are The Gains? • Monthly Bulk Bank Benefits Allowance. • Subsidised Gym Membership. • Birthday Day Off. • PerkBox Subscription. • 60% Discount on Bulk Products. • Flexi Start Scheme. • Optional Additional Annual Leave. • Pension Scheme. • Life Assurance. • Medicash Healthcare Benefits. • Volunteering Day. • Cycle to Work Scheme. • Enhanced Maternity & Paternity Leave. • Fully Stocked Bulk Pantry. • Happy Hour Drinks Fridge. • Summer Working Hours. • Ongoing Learning & Development Opportunities. Why Bulk ? You'll be joining a high-growth brand that's ambitious about where it's going and equally ambitious about developing the people helping it get there. For you, that means the opportunity to strengthen your leadership experience, influence how finance operations are delivered and help shape better processes as the business continues to evolve. It's a role for someone who wants to lead people, own the detail and make finance operations better - not simply keep the existing processes ticking over. Your Experience / Background / Previous Roles May Include Accounts Supervisor, Finance Operations Supervisor, Finance Team Leader, Accounts Team Leader, Accounts Payable Team Leader, Accounts Receivable Team Leader, Finance Operations Team Leader, Senior Accounts Assistant, Ledger Supervisor, Finance Coordinator or Finance Operations Lead. Apply Now If you're ready to take greater ownership, develop a talented finance team and help keep the financial engine of a high-growth consumer brand running brilliantly, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone regarding your application. Your data is processed by Recruitment Revolution on the basis of legitimate interests for the purposes of the recruitment process. Please refer to the Recruitment Revolution Privacy Policy on their website for further details.
Put your French language skills to work in a global business Are you fluent in French and English and looking for a role where you can use your language skills every day? Escape Recruitment Services are delighted to be working with an established global manufacturing business based in Stirling, who are looking for a French-speaking Sales Coordinator to join their busy and supportive sales team. This is a fantastic opportunity for someone who enjoys working with customers, solving problems and keeping things moving behind the scenes. You'll work closely with the external sales team and customers across the French market, playing an important role in delivering a smooth and efficient customer experience. Whether you're an experienced Sales Administrator looking for your next step or a recent graduate looking to build a career in international sales and customer support, this could be an excellent opportunity to develop your career within a successful global organisation. What will you be doing? Responding to customer enquiries and providing a high level of service Preparing and issuing customer quotations Liaising with internal teams to gather information for quotes and orders Processing sales orders through the ERP system Monitoring orders throughout the supply chain and keeping customers updated Investigating and resolving any order or delivery issues Preparing despatch documentation Liaising with hauliers and customers to coordinate deliveries Providing day-to-day administration support to the external sales team Raising credit notes and purchase orders Maintaining accurate pricing, quotation and customer records Producing reports covering sales activity, customer accounts and product movement What will make you a great fit? We're looking for someone who is customer-focused, organised and commercially minded, with the confidence to communicate with customers and colleagues across different teams. You'll ideally have: Fluent French and English, ideally to business level Excellent written and verbal communication skills Strong attention to detail and a high level of accuracy The ability to organise, prioritise and manage multiple tasks A proactive, problem-solving approach Good IT skills, including Microsoft Office and ideally experience using CRM or ERP systems A flexible, collaborative and positive "can-do" attitude
Aug 15, 2026
Full time
Put your French language skills to work in a global business Are you fluent in French and English and looking for a role where you can use your language skills every day? Escape Recruitment Services are delighted to be working with an established global manufacturing business based in Stirling, who are looking for a French-speaking Sales Coordinator to join their busy and supportive sales team. This is a fantastic opportunity for someone who enjoys working with customers, solving problems and keeping things moving behind the scenes. You'll work closely with the external sales team and customers across the French market, playing an important role in delivering a smooth and efficient customer experience. Whether you're an experienced Sales Administrator looking for your next step or a recent graduate looking to build a career in international sales and customer support, this could be an excellent opportunity to develop your career within a successful global organisation. What will you be doing? Responding to customer enquiries and providing a high level of service Preparing and issuing customer quotations Liaising with internal teams to gather information for quotes and orders Processing sales orders through the ERP system Monitoring orders throughout the supply chain and keeping customers updated Investigating and resolving any order or delivery issues Preparing despatch documentation Liaising with hauliers and customers to coordinate deliveries Providing day-to-day administration support to the external sales team Raising credit notes and purchase orders Maintaining accurate pricing, quotation and customer records Producing reports covering sales activity, customer accounts and product movement What will make you a great fit? We're looking for someone who is customer-focused, organised and commercially minded, with the confidence to communicate with customers and colleagues across different teams. You'll ideally have: Fluent French and English, ideally to business level Excellent written and verbal communication skills Strong attention to detail and a high level of accuracy The ability to organise, prioritise and manage multiple tasks A proactive, problem-solving approach Good IT skills, including Microsoft Office and ideally experience using CRM or ERP systems A flexible, collaborative and positive "can-do" attitude
A fantastic opportunity has arisen for a Trainee Customer Service Coordinator to join a vibrant and thriving manufacturing business. This is an excellent opportunity for someone who is looking to gain commercial experience along with completing a Level 3 Apprenticeship in Customer Service. Working within an existing Sales team, you will be responsible for managing the sales orders, dealing with customers and providing sales support. Job Description: Act as a key point of contact, responding on behalf of senior stakeholders where appropriate & ensuring timely follow-up of actions Act as the primary point of contact for incoming customer emails and enquiries, effectively managing requests related to pricing, services, and complaints Prepare customer quotations, including bespoke product quotes, with support from the commercial team Process PODs and invoice requests within correct timescales Continuous improvement of sales processes and procedures Support the initial enquiry stage of projects, coordinating project bookings through Microsoft Teams and the CRM system Responsible for chasing invoices Candidate Requirements: Be willing to complete a Level 3 Apprenticeship in Customer Service Previous experience in Retail or Hospitality would be ideal, would consider a collage leaver Excellent communication skills Willing to learn IT Savvy Due to location need to have a driving licence or within walking distance Education Level & General Experience This role is commutable from: Burntwood, Cannock, Rugeley, Norton Canes, Walsall, Lichfield, and surrounding areas This role would suit candidates with the following experience: Collage Leaver, Retail Assistant, Hospitality Assistant, Trainee Customer Service Advisor or similar Hours: Monday - Friday 8:00 am 4:00 pm, 37.5 hours per week Salary: £26,500 - £27,000 DOE Location: Burntwood Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Aug 15, 2026
Full time
A fantastic opportunity has arisen for a Trainee Customer Service Coordinator to join a vibrant and thriving manufacturing business. This is an excellent opportunity for someone who is looking to gain commercial experience along with completing a Level 3 Apprenticeship in Customer Service. Working within an existing Sales team, you will be responsible for managing the sales orders, dealing with customers and providing sales support. Job Description: Act as a key point of contact, responding on behalf of senior stakeholders where appropriate & ensuring timely follow-up of actions Act as the primary point of contact for incoming customer emails and enquiries, effectively managing requests related to pricing, services, and complaints Prepare customer quotations, including bespoke product quotes, with support from the commercial team Process PODs and invoice requests within correct timescales Continuous improvement of sales processes and procedures Support the initial enquiry stage of projects, coordinating project bookings through Microsoft Teams and the CRM system Responsible for chasing invoices Candidate Requirements: Be willing to complete a Level 3 Apprenticeship in Customer Service Previous experience in Retail or Hospitality would be ideal, would consider a collage leaver Excellent communication skills Willing to learn IT Savvy Due to location need to have a driving licence or within walking distance Education Level & General Experience This role is commutable from: Burntwood, Cannock, Rugeley, Norton Canes, Walsall, Lichfield, and surrounding areas This role would suit candidates with the following experience: Collage Leaver, Retail Assistant, Hospitality Assistant, Trainee Customer Service Advisor or similar Hours: Monday - Friday 8:00 am 4:00 pm, 37.5 hours per week Salary: £26,500 - £27,000 DOE Location: Burntwood Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
&#(phone number removed); Logistics Coordinator Dunfermline I'm working with a growing international business looking to add a Logistics Coordinator to their team. This is a brilliant opportunity to own consignments end to end, build relationships with carriers, and keep supply chains moving across the UK, EU, and worldwide. Graduates take note: if you've had exposure to logistics, supply chain, or procurement through university placements or projects, this could be exactly the springboard you're looking for. You'll be reporting into a Logistics Manager who is a brilliant mentor, someone who invests in developing the people in his team. What you'll be doing Owning consignments end to end, from dispatch through to customer delivery Tracking shipments and managing exceptions, making sure everything is logged, communicated, and followed up Building strong partnerships with carriers and suppliers Working closely with internal teams: sales, warehouse, IT, and accounts Helping establish SLAs with internal stakeholders Preparing shipping and basic customs documentation Supporting the wider logistics team day to day What we're looking for Strong analytical skills, confident using data to spot problems and solve them Strong Excel (formulas, lookups, pivots; macros/VBA a bonus) Comfortable with freight costs and KPI reporting Organised, detail driven, and able to juggle multiple tasks A clear communicator, confident at all levels Proactive, happy with autonomy, and enjoys suggesting improvements Nice to have Exposure to logistics, supply chain, or procurement (uni, placements, or work) ERP systems (SAP, Oracle, etc.) or freight software Basic knowledge of international shipping and freight terminology This role would really suit someone who wants to build a career in logistics, gain global exposure, and learn from a supportive team and a manager who continually develops people. &#(phone number removed); To find out more, apply or call Danielle on (phone number removed).
Aug 15, 2026
Full time
&#(phone number removed); Logistics Coordinator Dunfermline I'm working with a growing international business looking to add a Logistics Coordinator to their team. This is a brilliant opportunity to own consignments end to end, build relationships with carriers, and keep supply chains moving across the UK, EU, and worldwide. Graduates take note: if you've had exposure to logistics, supply chain, or procurement through university placements or projects, this could be exactly the springboard you're looking for. You'll be reporting into a Logistics Manager who is a brilliant mentor, someone who invests in developing the people in his team. What you'll be doing Owning consignments end to end, from dispatch through to customer delivery Tracking shipments and managing exceptions, making sure everything is logged, communicated, and followed up Building strong partnerships with carriers and suppliers Working closely with internal teams: sales, warehouse, IT, and accounts Helping establish SLAs with internal stakeholders Preparing shipping and basic customs documentation Supporting the wider logistics team day to day What we're looking for Strong analytical skills, confident using data to spot problems and solve them Strong Excel (formulas, lookups, pivots; macros/VBA a bonus) Comfortable with freight costs and KPI reporting Organised, detail driven, and able to juggle multiple tasks A clear communicator, confident at all levels Proactive, happy with autonomy, and enjoys suggesting improvements Nice to have Exposure to logistics, supply chain, or procurement (uni, placements, or work) ERP systems (SAP, Oracle, etc.) or freight software Basic knowledge of international shipping and freight terminology This role would really suit someone who wants to build a career in logistics, gain global exposure, and learn from a supportive team and a manager who continually develops people. &#(phone number removed); To find out more, apply or call Danielle on (phone number removed).
Sales Project Coordinator Cardiff Salary: £29,000 + Annual Bonus + Excellent Benefits Yolk Recruitment are supporting a leading manufacturing organisation with the recruitment of a Sales Project Coordinator to join their commercial team. This is an exciting opportunity for someone who enjoys building relationships, speaking with customers and managing projects from enquiry through to qualification. Working closely with decision makers, you'll play a key role in qualifying new project opportunities before handing them over to the internal sales team. If you've worked within internal sales, account management, customer service or sales support, this could be an excellent opportunity to develop your career. This is what you'll be doing As Sales Project Coordinator, you'll be responsible for managing incoming project enquiries, qualifying opportunities ready to send onto the sales team, and supporting the commercial team to maximise project conversions. Your responsibilities will include: Speaking with architects, contractors, developers and business owners to understand project requirements, budgets and timescales. Qualifying inbound enquiries to determine commercial viability before passing opportunities to the internal sales team. Building strong relationships with new and existing customers through regular telephone and email communication. Researching and managing live construction projects, ensuring opportunities are progressed through the sales pipeline. Maintaining accurate project information, forecasts and customer records within the CRM system. Following up quotations and enquiries to maintain customer engagement and maximise conversion opportunities. Working closely with Technical, Sales, Customer Service and Marketing teams to ensure customers receive the most appropriate solutions. Developing a strong understanding of the company's product range and, over time, interpreting technical drawings and specifications to support project qualification. Supporting the commercial team in achieving sales targets through effective pipeline management and customer engagement. The experience you'll bring Previous experience within Sales Support, Account Management or Project Coordination. Confident communication skills with an excellent telephone manner. Strong relationship-building skills and the ability to engage with customers at all levels. Excellent organisational skills with the ability to manage multiple projects simultaneously. Experience working within a manufacturing, engineering or construction environment would be highly advantageous. A commercial mindset with the confidence to ask questions and qualify customer requirements. Strong IT skills, including Microsoft Office and CRM systems. An interest in technical products, with the ability to learn drawings, specifications and construction products over time. And this is what you'll get in return Salary of £29,000 Up to 10% yearly annual bonus Monday to Friday working hours with flexibility on start time (i.e. 8am - 4pm/ 8.30am - 4.30pm etc.) 24 days annual leave plus 8 bank holidays (Christmas Shutdown every year) Contributory Pension Company events throughout the year Supportive environment, excellent training and career development Opportunity to progress within a growing commercial team Free parking
Aug 15, 2026
Full time
Sales Project Coordinator Cardiff Salary: £29,000 + Annual Bonus + Excellent Benefits Yolk Recruitment are supporting a leading manufacturing organisation with the recruitment of a Sales Project Coordinator to join their commercial team. This is an exciting opportunity for someone who enjoys building relationships, speaking with customers and managing projects from enquiry through to qualification. Working closely with decision makers, you'll play a key role in qualifying new project opportunities before handing them over to the internal sales team. If you've worked within internal sales, account management, customer service or sales support, this could be an excellent opportunity to develop your career. This is what you'll be doing As Sales Project Coordinator, you'll be responsible for managing incoming project enquiries, qualifying opportunities ready to send onto the sales team, and supporting the commercial team to maximise project conversions. Your responsibilities will include: Speaking with architects, contractors, developers and business owners to understand project requirements, budgets and timescales. Qualifying inbound enquiries to determine commercial viability before passing opportunities to the internal sales team. Building strong relationships with new and existing customers through regular telephone and email communication. Researching and managing live construction projects, ensuring opportunities are progressed through the sales pipeline. Maintaining accurate project information, forecasts and customer records within the CRM system. Following up quotations and enquiries to maintain customer engagement and maximise conversion opportunities. Working closely with Technical, Sales, Customer Service and Marketing teams to ensure customers receive the most appropriate solutions. Developing a strong understanding of the company's product range and, over time, interpreting technical drawings and specifications to support project qualification. Supporting the commercial team in achieving sales targets through effective pipeline management and customer engagement. The experience you'll bring Previous experience within Sales Support, Account Management or Project Coordination. Confident communication skills with an excellent telephone manner. Strong relationship-building skills and the ability to engage with customers at all levels. Excellent organisational skills with the ability to manage multiple projects simultaneously. Experience working within a manufacturing, engineering or construction environment would be highly advantageous. A commercial mindset with the confidence to ask questions and qualify customer requirements. Strong IT skills, including Microsoft Office and CRM systems. An interest in technical products, with the ability to learn drawings, specifications and construction products over time. And this is what you'll get in return Salary of £29,000 Up to 10% yearly annual bonus Monday to Friday working hours with flexibility on start time (i.e. 8am - 4pm/ 8.30am - 4.30pm etc.) 24 days annual leave plus 8 bank holidays (Christmas Shutdown every year) Contributory Pension Company events throughout the year Supportive environment, excellent training and career development Opportunity to progress within a growing commercial team Free parking
Shipping Coordinator - Chorley - Permanent - 28k + Bonus (OTE 35-40k) Forrest Recruitment are delighted to be working on behalf of this established and successful freight and logistics business, who specialise in providing time-critical transport solutions across the UK, Europe and worldwide. Due to continued growth, they are seeking an experienced Sales/Customer Service professional to join their busy operations team based in Chorley. Working within a small, supportive and fast-paced team, the successful candidate will be responsible for handling urgent customer transport requirements, securing competitive solutions and developing strong relationships with both new and existing customers. Daily duties will include: Handling urgent customer enquiries via telephone and email, understanding their requirements and providing suitable transport solutions Obtaining real-time availability and pricing from UK and European transport providers Negotiating with hauliers and customers to secure commercially competitive rates Converting enquiries into confirmed bookings through a confident and proactive sales approach Building and maintaining strong relationships with both new and existing customers to encourage repeat business Reviewing shipment details carefully to establish the correct vehicle requirements, collection and delivery locations and expected transit times Sourcing suitable vehicles and transport solutions from an established network of European and UK suppliers Monitoring supplier performance and maintaining accurate records to support the wider operations team Working closely with transport providers to negotiate favourable rates while maintaining positive long-term relationships Identifying any customs requirements and liaising with relevant agents to ensure the necessary declarations are completed Tracking consignments throughout their journey and proactively addressing any issues which could affect collection or delivery Checking transport documentation and ensuring all relevant procedures and regulations are followed Updating internal transport systems accurately and efficiently with customer, vehicle and shipment information Providing a high level of customer service throughout the entire process and keeping customers informed of progress Working collaboratively with colleagues to ensure urgent requests are dealt with quickly, accurately and efficiently Working hours: Monday to Friday 8:00am - 4:30pm / 9:00am - 5:30pm 1x 30-minute lunch break, 2x 10 minute breaks am/pm Company Benefits: 23 days + BH, free parking, bonus ( 3x per year), employee assistance programme, additional payment for weekend on-call duties, double time/day in lieu for working bank holidays, company laptop and mobile phone provided, full training and ongoing support, opportunity to develop a long-term career. To be successful in this role, you will ideally have previous experience within a fast-paced freight, transport or logistics. You will have a confident telephone manner and be comfortable communicating with customers and suppliers at all levels. The ability to negotiate effectively and build long-standing professional relationships is essential. For more information regarding the above role, please call Rhiannon on (phone number removed) or forward your CV for consideration. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn for updates, recruitment information, new vacancies and more!
Aug 15, 2026
Full time
Shipping Coordinator - Chorley - Permanent - 28k + Bonus (OTE 35-40k) Forrest Recruitment are delighted to be working on behalf of this established and successful freight and logistics business, who specialise in providing time-critical transport solutions across the UK, Europe and worldwide. Due to continued growth, they are seeking an experienced Sales/Customer Service professional to join their busy operations team based in Chorley. Working within a small, supportive and fast-paced team, the successful candidate will be responsible for handling urgent customer transport requirements, securing competitive solutions and developing strong relationships with both new and existing customers. Daily duties will include: Handling urgent customer enquiries via telephone and email, understanding their requirements and providing suitable transport solutions Obtaining real-time availability and pricing from UK and European transport providers Negotiating with hauliers and customers to secure commercially competitive rates Converting enquiries into confirmed bookings through a confident and proactive sales approach Building and maintaining strong relationships with both new and existing customers to encourage repeat business Reviewing shipment details carefully to establish the correct vehicle requirements, collection and delivery locations and expected transit times Sourcing suitable vehicles and transport solutions from an established network of European and UK suppliers Monitoring supplier performance and maintaining accurate records to support the wider operations team Working closely with transport providers to negotiate favourable rates while maintaining positive long-term relationships Identifying any customs requirements and liaising with relevant agents to ensure the necessary declarations are completed Tracking consignments throughout their journey and proactively addressing any issues which could affect collection or delivery Checking transport documentation and ensuring all relevant procedures and regulations are followed Updating internal transport systems accurately and efficiently with customer, vehicle and shipment information Providing a high level of customer service throughout the entire process and keeping customers informed of progress Working collaboratively with colleagues to ensure urgent requests are dealt with quickly, accurately and efficiently Working hours: Monday to Friday 8:00am - 4:30pm / 9:00am - 5:30pm 1x 30-minute lunch break, 2x 10 minute breaks am/pm Company Benefits: 23 days + BH, free parking, bonus ( 3x per year), employee assistance programme, additional payment for weekend on-call duties, double time/day in lieu for working bank holidays, company laptop and mobile phone provided, full training and ongoing support, opportunity to develop a long-term career. To be successful in this role, you will ideally have previous experience within a fast-paced freight, transport or logistics. You will have a confident telephone manner and be comfortable communicating with customers and suppliers at all levels. The ability to negotiate effectively and build long-standing professional relationships is essential. For more information regarding the above role, please call Rhiannon on (phone number removed) or forward your CV for consideration. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn for updates, recruitment information, new vacancies and more!
Key Responsibilities Conducting property viewings with prospective tenants Meeting and communicating with applicants in a professional and friendly manner Providing information about properties and answering questions Coordinating viewing appointments and managing your daily schedule Assisting with general lettings administration and property-related tasks Liaising with landlords, tenants and colleagues as required Carrying out basic property checks and reporting any issues Helping the wider lettings team wherever required About You Full UK driving licence and access to your own vehicle - essential Previous experience in lettings, property, sales or customer service is desirable but not essential Confident and professional when dealing with customers Excellent communication and organisational skills Reliable, punctual and able to manage your own time Comfortable working independently and as part of a team Presentable and personable, with a positive attitude Able to work flexibly around viewing appointments This is an excellent opportunity for someone looking for a varied role within the property industry, with the opportunity to develop their experience across the lettings process.
Aug 14, 2026
Full time
Key Responsibilities Conducting property viewings with prospective tenants Meeting and communicating with applicants in a professional and friendly manner Providing information about properties and answering questions Coordinating viewing appointments and managing your daily schedule Assisting with general lettings administration and property-related tasks Liaising with landlords, tenants and colleagues as required Carrying out basic property checks and reporting any issues Helping the wider lettings team wherever required About You Full UK driving licence and access to your own vehicle - essential Previous experience in lettings, property, sales or customer service is desirable but not essential Confident and professional when dealing with customers Excellent communication and organisational skills Reliable, punctual and able to manage your own time Comfortable working independently and as part of a team Presentable and personable, with a positive attitude Able to work flexibly around viewing appointments This is an excellent opportunity for someone looking for a varied role within the property industry, with the opportunity to develop their experience across the lettings process.
Job Title: IT Project Coordinator Location: Bridgend / St Asaph / Plymouth Salary: 28,000 - 30,000 per annum Job Type: Full-time, Permanent Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects Coordinator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs. About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: As our technical IT project coordinator, you will organise and coordinate the delivery of IT services to our ever-expanding customer base. You will be responsible for planning and managing all IT related projects whilst handling administrative tasks such as provisioning, hardware orders and scheduling engineering diaries. Our IT projects cover various aspects, including: Server migrations Email migrations IT support onboarding Managed Print installations Cyber projects Day to day, you will organise your queue that your Team Leader has allocated you and join check-in sessions to document progress and address any obstacles that are delaying delivery. Each week you will join a Work In Progress (WIP) meeting where you will be required to provide an update on the status of your projects and any projects going live. Some travel to our other offices may be required. Key Responsibilities: Projects: Planning projects that have been received from the sales team. Facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed. Consistently updating customers on the progress of their orders. Provide documentation and a clear handover to both the client and the support teams. Responsible for always delivering world-class service. Creating accurate assets and assigning to customer agreements. Ordering: Raising purchase orders on our PSA and ensuring prices are accurate to supplier. Ordering services. Ordering hardware. Provisioning of licences such as Microsoft. Booking in stock and managing stock, including taking part in Stock Takes Engineering: Schedule engineers to attend site for installation and training. Create task tickets for engineers as part of your project planning. Creating accurate appointments including configuration, installation and follow up. What we're looking for: Experience Required: Previous project management experience IT project delivery and/or provisioning would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multitask effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of 28,000 - 30,000 Staff Share Equity Scheme - your piece of the "Purple Pie" New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Services Manager, IT Desk Support, IT Project Coordinator, IT Project Management, IT Project Administrator, MSP Project Manager, Managed IT Services Coordinator may also be considered for this role.
Aug 14, 2026
Full time
Job Title: IT Project Coordinator Location: Bridgend / St Asaph / Plymouth Salary: 28,000 - 30,000 per annum Job Type: Full-time, Permanent Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects Coordinator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs. About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: As our technical IT project coordinator, you will organise and coordinate the delivery of IT services to our ever-expanding customer base. You will be responsible for planning and managing all IT related projects whilst handling administrative tasks such as provisioning, hardware orders and scheduling engineering diaries. Our IT projects cover various aspects, including: Server migrations Email migrations IT support onboarding Managed Print installations Cyber projects Day to day, you will organise your queue that your Team Leader has allocated you and join check-in sessions to document progress and address any obstacles that are delaying delivery. Each week you will join a Work In Progress (WIP) meeting where you will be required to provide an update on the status of your projects and any projects going live. Some travel to our other offices may be required. Key Responsibilities: Projects: Planning projects that have been received from the sales team. Facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed. Consistently updating customers on the progress of their orders. Provide documentation and a clear handover to both the client and the support teams. Responsible for always delivering world-class service. Creating accurate assets and assigning to customer agreements. Ordering: Raising purchase orders on our PSA and ensuring prices are accurate to supplier. Ordering services. Ordering hardware. Provisioning of licences such as Microsoft. Booking in stock and managing stock, including taking part in Stock Takes Engineering: Schedule engineers to attend site for installation and training. Create task tickets for engineers as part of your project planning. Creating accurate appointments including configuration, installation and follow up. What we're looking for: Experience Required: Previous project management experience IT project delivery and/or provisioning would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multitask effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of 28,000 - 30,000 Staff Share Equity Scheme - your piece of the "Purple Pie" New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Services Manager, IT Desk Support, IT Project Coordinator, IT Project Management, IT Project Administrator, MSP Project Manager, Managed IT Services Coordinator may also be considered for this role.
Put your French language skills to work in a global business Are you fluent in French and English and looking for a role where you can use your language skills every day? Escape Recruitment Services are delighted to be working with an established global manufacturing business based in Stirling, who are looking for a French-speaking Sales Coordinator to join their busy and supportive sales team. This is a fantastic opportunity for someone who enjoys working with customers, solving problems and keeping things moving behind the scenes. You'll work closely with the external sales team and customers across the French market, playing an important role in delivering a smooth and efficient customer experience. Whether you're an experienced Sales Administrator looking for your next step or a recent graduate looking to build a career in international sales and customer support, this could be an excellent opportunity to develop your career within a successful global organisation. What will you be doing? Responding to customer enquiries and providing a high level of service Preparing and issuing customer quotations Liaising with internal teams to gather information for quotes and orders Processing sales orders through the ERP system Monitoring orders throughout the supply chain and keeping customers updated Investigating and resolving any order or delivery issues Preparing despatch documentation Liaising with hauliers and customers to coordinate deliveries Providing day-to-day administration support to the external sales team Raising credit notes and purchase orders Maintaining accurate pricing, quotation and customer records Producing reports covering sales activity, customer accounts and product movement What will make you a great fit? We're looking for someone who is customer-focused, organised and commercially minded, with the confidence to communicate with customers and colleagues across different teams. You'll ideally have: Fluent French and English, ideally to business level Excellent written and verbal communication skills Strong attention to detail and a high level of accuracy The ability to organise, prioritise and manage multiple tasks A proactive, problem-solving approach Good IT skills, including Microsoft Office and ideally experience using CRM or ERP systems A flexible, collaborative and positive "can-do" attitude
Aug 14, 2026
Full time
Put your French language skills to work in a global business Are you fluent in French and English and looking for a role where you can use your language skills every day? Escape Recruitment Services are delighted to be working with an established global manufacturing business based in Stirling, who are looking for a French-speaking Sales Coordinator to join their busy and supportive sales team. This is a fantastic opportunity for someone who enjoys working with customers, solving problems and keeping things moving behind the scenes. You'll work closely with the external sales team and customers across the French market, playing an important role in delivering a smooth and efficient customer experience. Whether you're an experienced Sales Administrator looking for your next step or a recent graduate looking to build a career in international sales and customer support, this could be an excellent opportunity to develop your career within a successful global organisation. What will you be doing? Responding to customer enquiries and providing a high level of service Preparing and issuing customer quotations Liaising with internal teams to gather information for quotes and orders Processing sales orders through the ERP system Monitoring orders throughout the supply chain and keeping customers updated Investigating and resolving any order or delivery issues Preparing despatch documentation Liaising with hauliers and customers to coordinate deliveries Providing day-to-day administration support to the external sales team Raising credit notes and purchase orders Maintaining accurate pricing, quotation and customer records Producing reports covering sales activity, customer accounts and product movement What will make you a great fit? We're looking for someone who is customer-focused, organised and commercially minded, with the confidence to communicate with customers and colleagues across different teams. You'll ideally have: Fluent French and English, ideally to business level Excellent written and verbal communication skills Strong attention to detail and a high level of accuracy The ability to organise, prioritise and manage multiple tasks A proactive, problem-solving approach Good IT skills, including Microsoft Office and ideally experience using CRM or ERP systems A flexible, collaborative and positive "can-do" attitude
Put your French language skills to work in a global business Are you fluent in French and English and looking for a role where you can use your language skills every day? Escape Recruitment Services are delighted to be working with an established global manufacturing business based in Stirling, who are looking for a French-speaking Sales Coordinator to join their busy and supportive sales team. This is a fantastic opportunity for someone who enjoys working with customers, solving problems and keeping things moving behind the scenes. You'll work closely with the external sales team and customers across the French market, playing an important role in delivering a smooth and efficient customer experience. Whether you're an experienced Sales Administrator looking for your next step or a recent graduate looking to build a career in international sales and customer support, this could be an excellent opportunity to develop your career within a successful global organisation. What will you be doing? Responding to customer enquiries and providing a high level of service Preparing and issuing customer quotations Liaising with internal teams to gather information for quotes and orders Processing sales orders through the ERP system Monitoring orders throughout the supply chain and keeping customers updated Investigating and resolving any order or delivery issues Preparing despatch documentation Liaising with hauliers and customers to coordinate deliveries Providing day-to-day administration support to the external sales team Raising credit notes and purchase orders Maintaining accurate pricing, quotation and customer records Producing reports covering sales activity, customer accounts and product movement What will make you a great fit? We're looking for someone who is customer-focused, organised and commercially minded, with the confidence to communicate with customers and colleagues across different teams. You'll ideally have: Fluent French and English, ideally to business level Excellent written and verbal communication skills Strong attention to detail and a high level of accuracy The ability to organise, prioritise and manage multiple tasks A proactive, problem-solving approach Good IT skills, including Microsoft Office and ideally experience using CRM or ERP systems A flexible, collaborative and positive "can-do" attitude
Aug 14, 2026
Full time
Put your French language skills to work in a global business Are you fluent in French and English and looking for a role where you can use your language skills every day? Escape Recruitment Services are delighted to be working with an established global manufacturing business based in Stirling, who are looking for a French-speaking Sales Coordinator to join their busy and supportive sales team. This is a fantastic opportunity for someone who enjoys working with customers, solving problems and keeping things moving behind the scenes. You'll work closely with the external sales team and customers across the French market, playing an important role in delivering a smooth and efficient customer experience. Whether you're an experienced Sales Administrator looking for your next step or a recent graduate looking to build a career in international sales and customer support, this could be an excellent opportunity to develop your career within a successful global organisation. What will you be doing? Responding to customer enquiries and providing a high level of service Preparing and issuing customer quotations Liaising with internal teams to gather information for quotes and orders Processing sales orders through the ERP system Monitoring orders throughout the supply chain and keeping customers updated Investigating and resolving any order or delivery issues Preparing despatch documentation Liaising with hauliers and customers to coordinate deliveries Providing day-to-day administration support to the external sales team Raising credit notes and purchase orders Maintaining accurate pricing, quotation and customer records Producing reports covering sales activity, customer accounts and product movement What will make you a great fit? We're looking for someone who is customer-focused, organised and commercially minded, with the confidence to communicate with customers and colleagues across different teams. You'll ideally have: Fluent French and English, ideally to business level Excellent written and verbal communication skills Strong attention to detail and a high level of accuracy The ability to organise, prioritise and manage multiple tasks A proactive, problem-solving approach Good IT skills, including Microsoft Office and ideally experience using CRM or ERP systems A flexible, collaborative and positive "can-do" attitude
Job Title: Customer Support Advisor (Engineering) Location: Sheffield, S4 Salary: Circa 30,500 + Profit Share Bonus + Excellent Benefits Job type: Permanent, Full Time - Monday to Friday, 7:30am to 4:30pm At Kyocera, we provide high-quality tooling solutions and industrial consumables to manufacturers across a wide range of industries. As part of a global business with an excellent reputation, we're proud of the long-term relationships we've built with our customers by providing expert advice and outstanding service. We're looking for a friendly, organised and customer-focused individual to join our Internal Sales team. Whether you already have experience in engineering, manufacturing or tooling, or you're simply someone with excellent customer service skills who enjoys learning technical products, we'd love to hear from you. Full product training will be provided, so enthusiasm, a willingness to learn and a positive attitude are just as important as previous industry knowledge. About the role You'll become a trusted point of contact for our customers, helping them find the right products and ensuring they receive an excellent service from enquiry through to delivery. Your responsibilities will include: Responding to customer enquiries by phone and email Preparing quotations and following up with customers Processing customer orders and monitoring progress Supporting customers with product selection and technical queries Working closely with our external sales engineers to deliver excellent customer service Building long-term relationships with customers across a range of manufacturing industries Keeping customer information and sales records up to date About you We're looking for someone who enjoys working with people, solving problems and providing excellent customer service. You'll ideally have: Experience in a customer service, sales support or internal sales role Excellent communication skills and a confident telephone manner Strong organisational skills and the ability to manage multiple priorities Good IT skills, including Microsoft Office A positive, proactive and team-focused approach Experience within engineering, manufacturing, tooling or industrial products would be an advantage, but it is not essential. We provide full product training and are keen to hear from candidates who are eager to learn and develop within a technical environment. What you'll get in return Competitive salary Annual profit share bonus (subject to qualifying criteria) Private medical insurance Company pension Group life assurance Enhanced holiday allowance Full product training and ongoing development The opportunity to build a long-term career with a respected and growing international engineering business If you're looking for a varied role where you can combine customer service with technical learning and become part of a supportive team, we'd love to hear from you. Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this role.
Aug 14, 2026
Full time
Job Title: Customer Support Advisor (Engineering) Location: Sheffield, S4 Salary: Circa 30,500 + Profit Share Bonus + Excellent Benefits Job type: Permanent, Full Time - Monday to Friday, 7:30am to 4:30pm At Kyocera, we provide high-quality tooling solutions and industrial consumables to manufacturers across a wide range of industries. As part of a global business with an excellent reputation, we're proud of the long-term relationships we've built with our customers by providing expert advice and outstanding service. We're looking for a friendly, organised and customer-focused individual to join our Internal Sales team. Whether you already have experience in engineering, manufacturing or tooling, or you're simply someone with excellent customer service skills who enjoys learning technical products, we'd love to hear from you. Full product training will be provided, so enthusiasm, a willingness to learn and a positive attitude are just as important as previous industry knowledge. About the role You'll become a trusted point of contact for our customers, helping them find the right products and ensuring they receive an excellent service from enquiry through to delivery. Your responsibilities will include: Responding to customer enquiries by phone and email Preparing quotations and following up with customers Processing customer orders and monitoring progress Supporting customers with product selection and technical queries Working closely with our external sales engineers to deliver excellent customer service Building long-term relationships with customers across a range of manufacturing industries Keeping customer information and sales records up to date About you We're looking for someone who enjoys working with people, solving problems and providing excellent customer service. You'll ideally have: Experience in a customer service, sales support or internal sales role Excellent communication skills and a confident telephone manner Strong organisational skills and the ability to manage multiple priorities Good IT skills, including Microsoft Office A positive, proactive and team-focused approach Experience within engineering, manufacturing, tooling or industrial products would be an advantage, but it is not essential. We provide full product training and are keen to hear from candidates who are eager to learn and develop within a technical environment. What you'll get in return Competitive salary Annual profit share bonus (subject to qualifying criteria) Private medical insurance Company pension Group life assurance Enhanced holiday allowance Full product training and ongoing development The opportunity to build a long-term career with a respected and growing international engineering business If you're looking for a varied role where you can combine customer service with technical learning and become part of a supportive team, we'd love to hear from you. Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this role.
Job Title: Renewals & Customer Service Representative Location: Formby Salary: 13,289.41 plus up to 2,000 performance related bonus per annum Job Type: Part Time, Permanent Working Hours: 18.5 hours per week Monday - Tuesday 09:00am - 17:30pm, Saturdays 09:00am - 12:30pm The Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Taxi Renewals Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What You'll Be Doing Reviewing an allocated renewal invite list. Invite policies compliantly. Check policy data accuracy. Ensure client records are updated appropriately. Review a fair analysis of the market. Handling Inbound & Outbound Calls. Renew Policies motor policies compliantly. Auto Renew motor policies compliantly. Sell Added Value Products Compliantly. Respond to Customer Renewal Queries. What We're Looking For: Excellent IT and data entry skills. Good standard of numeracy and literacy. Ability to communicate well. Great attention to detail. Excellent administration skills. Previous sales or customer service experience. Insurance experience is preferable but not essential as full training will be provided. Excellent customer service skills, incorporating a confident and pleasant phone manner. Good organisational skills and ability to prioritise own workload effectively. Target driven. Proficient computer skills including Microsoft Excel, word and Outlook. Highly self-motivated. Pro-active thinker, able to solve problems independently as they arise. Ability to communicate well at all levels both verbally and in writing. Polite and professional. Work to targets/KPI. Team Player. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
Aug 14, 2026
Full time
Job Title: Renewals & Customer Service Representative Location: Formby Salary: 13,289.41 plus up to 2,000 performance related bonus per annum Job Type: Part Time, Permanent Working Hours: 18.5 hours per week Monday - Tuesday 09:00am - 17:30pm, Saturdays 09:00am - 12:30pm The Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Taxi Renewals Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What You'll Be Doing Reviewing an allocated renewal invite list. Invite policies compliantly. Check policy data accuracy. Ensure client records are updated appropriately. Review a fair analysis of the market. Handling Inbound & Outbound Calls. Renew Policies motor policies compliantly. Auto Renew motor policies compliantly. Sell Added Value Products Compliantly. Respond to Customer Renewal Queries. What We're Looking For: Excellent IT and data entry skills. Good standard of numeracy and literacy. Ability to communicate well. Great attention to detail. Excellent administration skills. Previous sales or customer service experience. Insurance experience is preferable but not essential as full training will be provided. Excellent customer service skills, incorporating a confident and pleasant phone manner. Good organisational skills and ability to prioritise own workload effectively. Target driven. Proficient computer skills including Microsoft Excel, word and Outlook. Highly self-motivated. Pro-active thinker, able to solve problems independently as they arise. Ability to communicate well at all levels both verbally and in writing. Polite and professional. Work to targets/KPI. Team Player. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
West Midlands & Worcestershire Perm Hub
Astwood Bank, Worcestershire
Personal Assistant / Office coordinator Location: Redditch Salary: 27,000 - 30,000 per annum Hours: Full Time, Office Based This is a varied role combining PA, coordination and general office administration. We're looking for someone who enjoys being at the centre of the business, dealing confidently with clients and enquiries, keeping things organised, progressing tasks and ensuring nothing gets missed. You'll be a key point of contact for the business, so excellent communication skills, strong organisation and the ability to use your initiative are essential. No two days will be the same, making this an ideal opportunity for someone who enjoys variety and taking ownership. Personal Assistant / Office coordinator Key Responsibilities Act as an initial point of contact for telephone and email enquiries, dealing with queries professionally and efficiently. Record relevant contact details, requirements and information accurately. Manage, book and confirm appointments, ensuring diaries are kept up to date. Attend meetings, take minutes and follow up on actions where necessary. Assist with the progression of sales and lettings, ensuring relevant tasks and enquiries are followed up promptly. Liaise with clients and other external contacts as appropriate, providing a professional and helpful service. Type and prepare formal letters, invoices, reports and other business documentation accurately. Maintain accurate records, contact details, documents and filing systems. Provide administrative support across the office to help ensure the business runs smoothly and efficiently. Manage office keys and ensure they are correctly recorded, distributed and returned as required. Receive and distribute incoming and outgoing post. Order stationery and office supplies, ensuring appropriate stock levels are maintained. Liaise with suppliers and external contacts as required. Assist with organising company meetings, appointments and events. Support with general office administration and ad-hoc tasks as required. Identify and resolve day-to-day administrative issues, using initiative to keep things moving. Handle confidential information with discretion and professionalism. The Successful Applicant Will Have Previous coordinator experience is essential. Previous experience in an administrative, PA, office coordination or executive support role. Strong administration and organisational skills, with excellent attention to detail. The ability to manage multiple priorities and work to deadlines. Strong IT skills, with confidence using Microsoft Office, particularly Outlook, Word and Excel. Accurate and efficient typing skills. Excellent written and verbal communication skills. A confident and professional telephone manner. The ability to communicate effectively with clients, colleagues and external contacts. A proactive approach, with the ability to work independently and use your own initiative. A positive, can-do attitude and willingness to get involved across the business. A background within the property industry would be advantageous , particularly experience of sales and lettings. Professionalism and discretion when dealing with confidential information. In Return You Can Expect to Receive Salary of 28,000 - 30,000 depending on experience. Full-time, office-based role in Redditch A varied role combining PA, coordination and office administration. The opportunity to work closely with senior leadership and make a real impact within a growing business. A supportive team environment. Opportunities to develop your skills and take on additional responsibilities as the company continues to grow. If you're an experienced coordinator with strong administration skills, excellent attention to detail and a proactive approach, we'd love to hear from you. This is a fantastic opportunity for someone who enjoys being the person others can rely on and wants to play an important role in keeping a busy office running smoothly. Click APPLY with your updated CV and I will be in touch soon
Aug 14, 2026
Full time
Personal Assistant / Office coordinator Location: Redditch Salary: 27,000 - 30,000 per annum Hours: Full Time, Office Based This is a varied role combining PA, coordination and general office administration. We're looking for someone who enjoys being at the centre of the business, dealing confidently with clients and enquiries, keeping things organised, progressing tasks and ensuring nothing gets missed. You'll be a key point of contact for the business, so excellent communication skills, strong organisation and the ability to use your initiative are essential. No two days will be the same, making this an ideal opportunity for someone who enjoys variety and taking ownership. Personal Assistant / Office coordinator Key Responsibilities Act as an initial point of contact for telephone and email enquiries, dealing with queries professionally and efficiently. Record relevant contact details, requirements and information accurately. Manage, book and confirm appointments, ensuring diaries are kept up to date. Attend meetings, take minutes and follow up on actions where necessary. Assist with the progression of sales and lettings, ensuring relevant tasks and enquiries are followed up promptly. Liaise with clients and other external contacts as appropriate, providing a professional and helpful service. Type and prepare formal letters, invoices, reports and other business documentation accurately. Maintain accurate records, contact details, documents and filing systems. Provide administrative support across the office to help ensure the business runs smoothly and efficiently. Manage office keys and ensure they are correctly recorded, distributed and returned as required. Receive and distribute incoming and outgoing post. Order stationery and office supplies, ensuring appropriate stock levels are maintained. Liaise with suppliers and external contacts as required. Assist with organising company meetings, appointments and events. Support with general office administration and ad-hoc tasks as required. Identify and resolve day-to-day administrative issues, using initiative to keep things moving. Handle confidential information with discretion and professionalism. The Successful Applicant Will Have Previous coordinator experience is essential. Previous experience in an administrative, PA, office coordination or executive support role. Strong administration and organisational skills, with excellent attention to detail. The ability to manage multiple priorities and work to deadlines. Strong IT skills, with confidence using Microsoft Office, particularly Outlook, Word and Excel. Accurate and efficient typing skills. Excellent written and verbal communication skills. A confident and professional telephone manner. The ability to communicate effectively with clients, colleagues and external contacts. A proactive approach, with the ability to work independently and use your own initiative. A positive, can-do attitude and willingness to get involved across the business. A background within the property industry would be advantageous , particularly experience of sales and lettings. Professionalism and discretion when dealing with confidential information. In Return You Can Expect to Receive Salary of 28,000 - 30,000 depending on experience. Full-time, office-based role in Redditch A varied role combining PA, coordination and office administration. The opportunity to work closely with senior leadership and make a real impact within a growing business. A supportive team environment. Opportunities to develop your skills and take on additional responsibilities as the company continues to grow. If you're an experienced coordinator with strong administration skills, excellent attention to detail and a proactive approach, we'd love to hear from you. This is a fantastic opportunity for someone who enjoys being the person others can rely on and wants to play an important role in keeping a busy office running smoothly. Click APPLY with your updated CV and I will be in touch soon
Warranty & Product Support Coordinator Portsmouth Permanent Full Time 35,000 An exciting opportunity is available for a Warranty & Product Support Coordinator to join a growing aftersales team within the construction, quarrying, recycling, Industrial and material handling sectors. This role is responsible for managing the full warranty administration process, ensuring equipment registrations, warranty claims, recoveries and supporting documentation are completed accurately and in line with manufacturer requirements. Working closely with internal teams, dealers, customers, suppliers and OEM partners, the successful candidate will help maximise warranty recovery, improve processes and deliver excellent customer and dealer support throughout the equipment lifecycle. Key Responsibilities Warranty Management Manage the end-to-end warranty process, including registrations, claim submissions and recoveries. Review documentation and verify warranty eligibility before claim submission. Prepare, monitor and resolve warranty claims with manufacturers and suppliers. Maintain accurate warranty records, audit trails and reporting. Support warranty invoicing, reconciliations and KPI reporting. Assist with product campaigns, recalls and technical service updates. Product Support & Administration Provide administrative support to the wider Product Support team. Assist with service cases, customer queries and system updates. Support service contract administration, quotations and planned maintenance agreements. Maintain accurate customer, equipment and service records. Develop and improve internal processes and documentation. Dealer & Customer Support Support dealer networks with warranty procedures and claim queries. Build strong relationships with customers, dealers, engineers and suppliers. Provide professional and timely responses to technical and administrative enquiries. Candidate Requirements Essential Experience within warranty administration, aftersales, service coordination or product support. Strong organisational skills with excellent attention to detail. Ability to manage multiple priorities and meet deadlines. Strong written and verbal communication skills. Good commercial awareness and problem-solving ability. Confident using Microsoft Office, particularly Excel. Experience with ERP, CRM, DMS or service management systems. Desirable Experience within construction equipment, automotive, agricultural machinery or commercial vehicles. Knowledge of OEM warranty processes. Experience with service contracts and aftermarket operations. Familiarity with dealer management systems or Sage. Apply now or call Lynsey at Key Recruitment for more information
Aug 14, 2026
Full time
Warranty & Product Support Coordinator Portsmouth Permanent Full Time 35,000 An exciting opportunity is available for a Warranty & Product Support Coordinator to join a growing aftersales team within the construction, quarrying, recycling, Industrial and material handling sectors. This role is responsible for managing the full warranty administration process, ensuring equipment registrations, warranty claims, recoveries and supporting documentation are completed accurately and in line with manufacturer requirements. Working closely with internal teams, dealers, customers, suppliers and OEM partners, the successful candidate will help maximise warranty recovery, improve processes and deliver excellent customer and dealer support throughout the equipment lifecycle. Key Responsibilities Warranty Management Manage the end-to-end warranty process, including registrations, claim submissions and recoveries. Review documentation and verify warranty eligibility before claim submission. Prepare, monitor and resolve warranty claims with manufacturers and suppliers. Maintain accurate warranty records, audit trails and reporting. Support warranty invoicing, reconciliations and KPI reporting. Assist with product campaigns, recalls and technical service updates. Product Support & Administration Provide administrative support to the wider Product Support team. Assist with service cases, customer queries and system updates. Support service contract administration, quotations and planned maintenance agreements. Maintain accurate customer, equipment and service records. Develop and improve internal processes and documentation. Dealer & Customer Support Support dealer networks with warranty procedures and claim queries. Build strong relationships with customers, dealers, engineers and suppliers. Provide professional and timely responses to technical and administrative enquiries. Candidate Requirements Essential Experience within warranty administration, aftersales, service coordination or product support. Strong organisational skills with excellent attention to detail. Ability to manage multiple priorities and meet deadlines. Strong written and verbal communication skills. Good commercial awareness and problem-solving ability. Confident using Microsoft Office, particularly Excel. Experience with ERP, CRM, DMS or service management systems. Desirable Experience within construction equipment, automotive, agricultural machinery or commercial vehicles. Knowledge of OEM warranty processes. Experience with service contracts and aftermarket operations. Familiarity with dealer management systems or Sage. Apply now or call Lynsey at Key Recruitment for more information
Senior Order Processor Salary 28-30,000 Monday - Thursday & Sunday. flexibility. 08:00-17:30 Friday & Saturday - days off. Benefits. Bike to Work Scheme 33 Days Holiday Birthday Off Employee of the Month Recognition Awards End of Year Company Holiday Potential 1 day WFH in future. Travel to Hernhill office in Kent for the first few months for Training. Your part of the job: ( Experience with Sales administrator is required) As a Sales coordinator you will be responsible for processing customer orders accurately and efficiently, managing customer enquiries, and supporting the smooth operation of our order fulfilment processes. Working closely with teams across the business, you will help deliver an excellent customer experience while supporting the continued growth of our e-commerce operations. In putting customer orders. Answering calls from Clients/ suppliers/ customers. Checking stock availability with warehouse. Setting up new client accounts. Attention to detail is a must! Resolve any issues that may arise. Liaise & work with other departments. Do you have sales admin/ order processing experience & looking for the next step? Apply now to be considered! - Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 14, 2026
Full time
Senior Order Processor Salary 28-30,000 Monday - Thursday & Sunday. flexibility. 08:00-17:30 Friday & Saturday - days off. Benefits. Bike to Work Scheme 33 Days Holiday Birthday Off Employee of the Month Recognition Awards End of Year Company Holiday Potential 1 day WFH in future. Travel to Hernhill office in Kent for the first few months for Training. Your part of the job: ( Experience with Sales administrator is required) As a Sales coordinator you will be responsible for processing customer orders accurately and efficiently, managing customer enquiries, and supporting the smooth operation of our order fulfilment processes. Working closely with teams across the business, you will help deliver an excellent customer experience while supporting the continued growth of our e-commerce operations. In putting customer orders. Answering calls from Clients/ suppliers/ customers. Checking stock availability with warehouse. Setting up new client accounts. Attention to detail is a must! Resolve any issues that may arise. Liaise & work with other departments. Do you have sales admin/ order processing experience & looking for the next step? Apply now to be considered! - Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
