Health, Safety & Environment Advisor (HSE Advisor) £45,000 £55,000 + Private Healthcare + Wellbeing Allowance + CPD West Sussex and multi-site travel About the Company We have been exclusively retained to support a well-established, UK-wide organisation operating within the leisure & travel sector. With a large national footprint and a network of operational sites across the UK, the business provides services to a substantial and loyal customer base. Their operations are varied and include site-based environments, events, contractor-led activities and customer-facing services. They are a values-led organisation with a strong focus on continuous improvement, risk management and delivering safe, compliant and well-managed environments across all areas of the business. Why apply? Opportunity to work within a large, diverse and nationally recognised organisation Exposure to a wide range of operational risk environments A role with autonomy, variety and real influence across the business Strong platform for progression within a growing and evolving function What you will be doing This is a broad, operational Health, Safety and Environment role where you will act as a key advisor across a complex, multi-site portfolio. You will: Provide competent health, safety and environmental advice across operational teams Support the development and ongoing improvement of the HSE management system Work closely with site teams to drive ownership of risk and embed a positive safety culture Develop, review and implement policies, procedures and safe systems of work Carry out site audits, inspections and targeted deep-dive reviews Lead incident investigations, root cause analysis and corrective actions Support risk assessment processes and ensure practical, workable controls are in place Contribute to fire safety, emergency planning and environmental compliance Support contractor management and supplier assurance processes Deliver training and guidance to internal stakeholders Use data and reporting to track performance and influence improvement You will be exposed to a wide range of risk areas including: Occupational health and safety Premises and fire safety Construction and contractor management Environmental compliance Event and travel safety Food safety and public-facing environments What you will need Previous experience in a Health, Safety and Environment role within a multi-site organisation Strong knowledge of UK health and safety legislation and best practice Experience conducting audits, investigations and performance monitoring Ability to influence and build relationships across operational teams Comfortable working independently and managing your own workload Full UK driving licence and willingness to travel with regular overnight stays Qualifications: NEBOSH Diploma or equivalent Fire Risk Assessment qualification (Level 3 or equivalent) Interested? If this role sounds of interest, apply now or contact us for a confidential discussion. If this opportunity is not quite right, we are currently supporting a range of Health and Safety Advisor, HSE Advisor, Health and Safety Manager, SHEQ Advisor and Environmental Advisor roles across the UK. Get in touch to discuss your next move. About Search Search specialise in Health, Safety, Environment and Risk recruitment across the UK. We support organisations with the appointment of Health and Safety Advisors, HSE Advisors, SHEQ Advisors, Health and Safety Managers, HSE Managers, Environmental Managers and senior leadership hires within safety-critical environments. Our approach focuses on both technical competence and behavioural fit, ensuring long-term success for both client and candidate.
Apr 22, 2026
Full time
Health, Safety & Environment Advisor (HSE Advisor) £45,000 £55,000 + Private Healthcare + Wellbeing Allowance + CPD West Sussex and multi-site travel About the Company We have been exclusively retained to support a well-established, UK-wide organisation operating within the leisure & travel sector. With a large national footprint and a network of operational sites across the UK, the business provides services to a substantial and loyal customer base. Their operations are varied and include site-based environments, events, contractor-led activities and customer-facing services. They are a values-led organisation with a strong focus on continuous improvement, risk management and delivering safe, compliant and well-managed environments across all areas of the business. Why apply? Opportunity to work within a large, diverse and nationally recognised organisation Exposure to a wide range of operational risk environments A role with autonomy, variety and real influence across the business Strong platform for progression within a growing and evolving function What you will be doing This is a broad, operational Health, Safety and Environment role where you will act as a key advisor across a complex, multi-site portfolio. You will: Provide competent health, safety and environmental advice across operational teams Support the development and ongoing improvement of the HSE management system Work closely with site teams to drive ownership of risk and embed a positive safety culture Develop, review and implement policies, procedures and safe systems of work Carry out site audits, inspections and targeted deep-dive reviews Lead incident investigations, root cause analysis and corrective actions Support risk assessment processes and ensure practical, workable controls are in place Contribute to fire safety, emergency planning and environmental compliance Support contractor management and supplier assurance processes Deliver training and guidance to internal stakeholders Use data and reporting to track performance and influence improvement You will be exposed to a wide range of risk areas including: Occupational health and safety Premises and fire safety Construction and contractor management Environmental compliance Event and travel safety Food safety and public-facing environments What you will need Previous experience in a Health, Safety and Environment role within a multi-site organisation Strong knowledge of UK health and safety legislation and best practice Experience conducting audits, investigations and performance monitoring Ability to influence and build relationships across operational teams Comfortable working independently and managing your own workload Full UK driving licence and willingness to travel with regular overnight stays Qualifications: NEBOSH Diploma or equivalent Fire Risk Assessment qualification (Level 3 or equivalent) Interested? If this role sounds of interest, apply now or contact us for a confidential discussion. If this opportunity is not quite right, we are currently supporting a range of Health and Safety Advisor, HSE Advisor, Health and Safety Manager, SHEQ Advisor and Environmental Advisor roles across the UK. Get in touch to discuss your next move. About Search Search specialise in Health, Safety, Environment and Risk recruitment across the UK. We support organisations with the appointment of Health and Safety Advisors, HSE Advisors, SHEQ Advisors, Health and Safety Managers, HSE Managers, Environmental Managers and senior leadership hires within safety-critical environments. Our approach focuses on both technical competence and behavioural fit, ensuring long-term success for both client and candidate.
Parts Advisor - Yeovil Are you an experienced Parts Advisor seeking a rewarding career within a reputable motor trade dealership? Our client, a well-established Dealership in Yeovil, is currently looking for a dedicated Parts Advisor to join their professional team. This is a fantastic opportunity to develop your skills and progress within the automotive industry by working for a business with a strong heritage and excellent reputation. Benefits: Competitive basic salary of 30,000 per annum, depending on experience OTE circa 3,000 (uncapped earnings potential) 22 days holiday plus Bank Holidays Full-time hours with overtime opportunities Supportive team environment within a respected dealership Opportunity for career development within a growing company Duties: Managing parts sales and stock levels across multiple brands as a Parts Advisor Advising customers on parts and accessories both face-to-face and over the phone Processing orders and ensuring timely delivery of parts to customers and workshops Maintaining accurate parts inventory and relevant documentation Providing support to workshop and service departments as needed Collaborating with colleagues to achieve sales targets and uphold high customer service standards Requirements: Previous experience as a Parts Advisor or within a similar motor trade position is preferred Strong organisational skills and attention to detail Excellent communication and customer service abilities Ability to work efficiently in a fast-paced environment Proactive team player with a professional manner and positive attitude If you are eager to build your career in the motor trade and have the necessary skills and commitment, we would like to hear from you! This opportunity offers a supportive environment and the chance to grow within a well-regarded Dealership. The role of Parts Advisor is central to the success of this business, and they are keen to find the right personnel to join their team. Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Yeovil and Somerset, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Apr 22, 2026
Full time
Parts Advisor - Yeovil Are you an experienced Parts Advisor seeking a rewarding career within a reputable motor trade dealership? Our client, a well-established Dealership in Yeovil, is currently looking for a dedicated Parts Advisor to join their professional team. This is a fantastic opportunity to develop your skills and progress within the automotive industry by working for a business with a strong heritage and excellent reputation. Benefits: Competitive basic salary of 30,000 per annum, depending on experience OTE circa 3,000 (uncapped earnings potential) 22 days holiday plus Bank Holidays Full-time hours with overtime opportunities Supportive team environment within a respected dealership Opportunity for career development within a growing company Duties: Managing parts sales and stock levels across multiple brands as a Parts Advisor Advising customers on parts and accessories both face-to-face and over the phone Processing orders and ensuring timely delivery of parts to customers and workshops Maintaining accurate parts inventory and relevant documentation Providing support to workshop and service departments as needed Collaborating with colleagues to achieve sales targets and uphold high customer service standards Requirements: Previous experience as a Parts Advisor or within a similar motor trade position is preferred Strong organisational skills and attention to detail Excellent communication and customer service abilities Ability to work efficiently in a fast-paced environment Proactive team player with a professional manner and positive attitude If you are eager to build your career in the motor trade and have the necessary skills and commitment, we would like to hear from you! This opportunity offers a supportive environment and the chance to grow within a well-regarded Dealership. The role of Parts Advisor is central to the success of this business, and they are keen to find the right personnel to join their team. Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Yeovil and Somerset, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Looking for a fast-paced role in the motor factor? Become a Parts Advisor at Bodmin and support the team driving The Power to Supply , making us the customers natural choice. What We Offer: Competitive salary (DOE) Monthly & yearly sales bonuses Monthly & yearly incentives 20 days holiday + bank holidays (increasing with service) Use of a company van to commute to & from work may be available (subject to managers discretion) What You ll Do: Serve customers on the front counter and handle inbound calls Build strong relationships with retail and trade customers Promote offers and maximise sales opportunities Ensure accurate ordering to minimise returns Support warehouse duties when required What We re Looking For: Experience as a Parts Advisor or within the motor trade (preferred) Good knowledge of cars or willingness to learn Sales-driven with excellent customer service skills Strong communication and organisation in a fast-paced environment Knowledge of the local areas and customer base would be a distinct advantage. Please note: We reserve the right to close this job advert early if the position is filled or we receive a high volume of applications. Apply as soon as possible to avoid missing out. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
Apr 22, 2026
Full time
Looking for a fast-paced role in the motor factor? Become a Parts Advisor at Bodmin and support the team driving The Power to Supply , making us the customers natural choice. What We Offer: Competitive salary (DOE) Monthly & yearly sales bonuses Monthly & yearly incentives 20 days holiday + bank holidays (increasing with service) Use of a company van to commute to & from work may be available (subject to managers discretion) What You ll Do: Serve customers on the front counter and handle inbound calls Build strong relationships with retail and trade customers Promote offers and maximise sales opportunities Ensure accurate ordering to minimise returns Support warehouse duties when required What We re Looking For: Experience as a Parts Advisor or within the motor trade (preferred) Good knowledge of cars or willingness to learn Sales-driven with excellent customer service skills Strong communication and organisation in a fast-paced environment Knowledge of the local areas and customer base would be a distinct advantage. Please note: We reserve the right to close this job advert early if the position is filled or we receive a high volume of applications. Apply as soon as possible to avoid missing out. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
Client Support Advisor Red Recruitment is looking to recruit a client support advisor for our client. You'll be a key contributor in their mission of offering flexible finance solutions and ongoing support to each customer's individual circumstances. The salary is 27,000 per annum. Benefits and Package for a Client Support Advisor: Salary: 27.000 Hours: Full-time Contract Type: Permanent Location: Melton Mowbray Christmas Bonuses given 25 days holiday plus bank holidays increasing to 28 dependent on service Extra days holiday given over Christmas Health care Plan Free Parking Company Pension Yearly pay rises offered Key Responsibilities of a Client Support Advisor: Provide excellent customer service by handling a high volume of inbound calls in a professional and supportive manner. Make outbound calls to customers about outstanding accounts or missed payments, showing empathy and clear communication. Support customers with account queries, explain their options, and help them get back on track. Resolve customer issues quickly, aiming to fix problems on the first contact. Work with internal teams (e.g. fraud, credit risk, complaints) to ensure smooth resolutions. Assist customers across phone, email, and live chat, maintaining consistent and accurate communication. Follow company policies, procedures, and compliance standards at all times. Key Skills and Experience of a Client Support Advisor: Strong attention to detail and good organisational skills. Excellent verbal and written communication, with the ability to build rapport quickly. Experience in a contact centre or customer-facing role, ideally handling high call volumes. Proactive and solution-focused, with a commitment to delivering great customer service. Confident using computers, including Microsoft Office (Excel is an advantage). Willingness to learn, develop, and contribute to team success. Self-motivated and resilient, able to work in a fast-paced environment. Customer-focused, with a professional and empathetic approach. If you are interested in this position and have the relevant experience required, please apply now! Red Recruitment (Agency)
Apr 22, 2026
Full time
Client Support Advisor Red Recruitment is looking to recruit a client support advisor for our client. You'll be a key contributor in their mission of offering flexible finance solutions and ongoing support to each customer's individual circumstances. The salary is 27,000 per annum. Benefits and Package for a Client Support Advisor: Salary: 27.000 Hours: Full-time Contract Type: Permanent Location: Melton Mowbray Christmas Bonuses given 25 days holiday plus bank holidays increasing to 28 dependent on service Extra days holiday given over Christmas Health care Plan Free Parking Company Pension Yearly pay rises offered Key Responsibilities of a Client Support Advisor: Provide excellent customer service by handling a high volume of inbound calls in a professional and supportive manner. Make outbound calls to customers about outstanding accounts or missed payments, showing empathy and clear communication. Support customers with account queries, explain their options, and help them get back on track. Resolve customer issues quickly, aiming to fix problems on the first contact. Work with internal teams (e.g. fraud, credit risk, complaints) to ensure smooth resolutions. Assist customers across phone, email, and live chat, maintaining consistent and accurate communication. Follow company policies, procedures, and compliance standards at all times. Key Skills and Experience of a Client Support Advisor: Strong attention to detail and good organisational skills. Excellent verbal and written communication, with the ability to build rapport quickly. Experience in a contact centre or customer-facing role, ideally handling high call volumes. Proactive and solution-focused, with a commitment to delivering great customer service. Confident using computers, including Microsoft Office (Excel is an advantage). Willingness to learn, develop, and contribute to team success. Self-motivated and resilient, able to work in a fast-paced environment. Customer-focused, with a professional and empathetic approach. If you are interested in this position and have the relevant experience required, please apply now! Red Recruitment (Agency)
High Profile Resourcing Ltd
Bloomsbury, Shropshire
Senior HR Business Partner - Corporate functions Location: London (Hybrid working 3 days in the office) Salary: £70-80k + corporate benefits + car allowance + great career opportunities The Senior HR Business Partner serves as a strategic HR leader and business partner for a market leading global organisation across several critical functions of their Corporate entity, inclusive of multiple business support functions that also provide executive leadership for the enterprise. Within this organisation, you can see how the businesses behind the Company s powerful brands come together to create an innovative, far-reaching and admired organisation in the world. As leader of Corporate HR, you will work with world-class leaders driving the strategies that keep business at the leading edge of their sector. The right candidate for this role will demonstrate a combination of strong business acumen and impressive Human Resource functional knowledge to guide the development of HR strategies that are required to support the success of their assigned client business groups. This position requires an individual who can act as a senior consultant to the business, build and execute a strong integrated HR strategy, as well as manage and develop the teams that support each client s unique business needs, culture, and objectives. This leader must cultivate an inclusive culture where there is diversity of thought to drive innovative ideas and where team members can demonstrate their best abilities and deliver meaningful results. You will also contribute to the continuous improvement of the Corporate function and work in collaboration with other Corporate HR executives to build a world-class HR organisation with strong employee engagement. As part of the HR team, this role requires an experienced perspective based on business and organisational transformation, active collaboration, agility, technical excellence, and the ability to successfully partner with and advise senior business leaders and functional HR leads. The role: This role will be responsible for enterprise, cross-segment, and Corporate specific initiatives that involve significant complexity and require deep HRBP and Organisational Transformation experience including the ability to consult, coach, and influence senior executives, lead complex business initiatives, and collaboratively partner at all levels to: Identify and evaluate gaps between current and future performance to develop business-focused solutions that sustainably improve enterprise-wide effectiveness Develop strategies for optimising people, processes, systems, and culture to accelerate business performance Responsible for delivering the annual People cycle Shape and deliver the annual People plan Responsible for organisational design, structural changes and role creation Responsible for escalated ER cases Lead the Executive Hiring strategy and delivery Collaborate with L&D to design and deliver learning and development solutions for managers and future leaders Design and implement change and transition strategies to enable business growth Partner with Corporate executives to drive business results by actively engaging in the development and execution of business strategies, across multiple functional areas, by defining and aligning integrated HR strategies. Identify risks and opportunities across client organisations through predictive modelling tools (e.g. metrics and analytics) that capture organisational trends and future events Assess organisational performance systemically, defining talent gaps and proposing HR solutions that support client business objectives Facilitate the development of business strategies to build organisational focus, efficiency, speed, and business results Serve as a strategic business advisor to senior leadership team on key organisational and management issues In partnership with the Corporate DEI team, develop and integrate diversity and inclusion strategies into business plans to ensure an inclusive approach to employees, customers, consumers and partners Create and execute a lifecycle approach to talent management focused on forecasting, staffing, on-boarding, development, performance management, career / succession planning, talent movement and retention to fuel current and future business growth Lead organisation design activities to streamline and implement new organisation structures, roles and/or processes that create speed and efficiency and support rapidly shifting business demands Develop and implement change management strategies to support critical evolution of the business and achieve desired business results that are sustainable over time Coach business leaders on employee communication, development and performance management strategies and tactics to promote engagement and a culture of continuous growth and development Design, implement and align an effective and efficient HRBP team to successfully support current and future business strategies. Lead change management activities and provide strong leadership to the HRBP team by encouraging diversity of thought, focusing on employee development and performance, and ensuring teams continually acquire new skills and capabilities. Lead and continuously develop a successful HRBP team, that is positioned as credible, proactive, and trusted thought partners through building relationships and delivering results Ensure the ongoing development of HR staff capabilities and individual talent management Responsible for ensuring HRBP teams can competently deliver core services Develop collaborative partnerships with HR and functional partners. Develop partnerships with HR functional teams (e.g., Compensation, Learning, DEI, Talent Acquisition) to deliver integrated solutions to HR-related needs Proactively integrate HR functional partners into client strategies and projects, providing critical coaching and context to enable partners to make effective contributions Maintain collaborative relationships with other business segment HR partners to share and leverage best practices Develop a high performing HR culture where team members can demonstrate their best abilities Identify and adopt the creation and utilisation of relevant tools and best practices The person: • Degree educated from a russell group university • CIPD Level 7 • Progressive HR generalist, partnering or related experience, ideally as a senior HR executive for a multi-functional, multi-line-of-business organisation (FMCG or retail or hospitality or travel) in a corporate function • Leading and developing talented HR team • Experience delivering the annual people cycle • Experience of delivering escalated ER cases • Proven ability to proactively translate changing business objectives to effective HR strategies • Evidenced commitment to continuous professional development • Strong understanding of leadership capability, behaviours and succession planning • Influential communicator used to working with Senior Leaders in Corporate functions • Relevant experience driving complex org design, talent and change strategies to effectively align the organisation and talent to deliver on new business objectives • Demonstrated ability to independently develop, drive and contribute to overall strategy and business plans in a rapidly developing/changing environment • Strong knowledge and experience with HR Business Partner (generalist), Talent Acquisition/Planning, Learning and Development, Employee Relations, Organisational Development, Change Management, and Diversity & Inclusion functions • Demonstrated ability to develop, monitor and respond to HR and company metrics • Models excellent judgment and demonstrates the courage to take smart risks that improve business performance • Highly collaborative, and builds strong, trusting relationships in order to align various stakeholders and to influence decision-makers to think strategically and critically and to drive positive transformational change throughout the organisation • Possesses a high degree of emotional intelligence, empathy, intellectual energy, outstanding interpersonal, conflict-resolution, coaching and listening skills • Strong knowledge of employment law required To apply for this career defining role please email your CV
Apr 22, 2026
Full time
Senior HR Business Partner - Corporate functions Location: London (Hybrid working 3 days in the office) Salary: £70-80k + corporate benefits + car allowance + great career opportunities The Senior HR Business Partner serves as a strategic HR leader and business partner for a market leading global organisation across several critical functions of their Corporate entity, inclusive of multiple business support functions that also provide executive leadership for the enterprise. Within this organisation, you can see how the businesses behind the Company s powerful brands come together to create an innovative, far-reaching and admired organisation in the world. As leader of Corporate HR, you will work with world-class leaders driving the strategies that keep business at the leading edge of their sector. The right candidate for this role will demonstrate a combination of strong business acumen and impressive Human Resource functional knowledge to guide the development of HR strategies that are required to support the success of their assigned client business groups. This position requires an individual who can act as a senior consultant to the business, build and execute a strong integrated HR strategy, as well as manage and develop the teams that support each client s unique business needs, culture, and objectives. This leader must cultivate an inclusive culture where there is diversity of thought to drive innovative ideas and where team members can demonstrate their best abilities and deliver meaningful results. You will also contribute to the continuous improvement of the Corporate function and work in collaboration with other Corporate HR executives to build a world-class HR organisation with strong employee engagement. As part of the HR team, this role requires an experienced perspective based on business and organisational transformation, active collaboration, agility, technical excellence, and the ability to successfully partner with and advise senior business leaders and functional HR leads. The role: This role will be responsible for enterprise, cross-segment, and Corporate specific initiatives that involve significant complexity and require deep HRBP and Organisational Transformation experience including the ability to consult, coach, and influence senior executives, lead complex business initiatives, and collaboratively partner at all levels to: Identify and evaluate gaps between current and future performance to develop business-focused solutions that sustainably improve enterprise-wide effectiveness Develop strategies for optimising people, processes, systems, and culture to accelerate business performance Responsible for delivering the annual People cycle Shape and deliver the annual People plan Responsible for organisational design, structural changes and role creation Responsible for escalated ER cases Lead the Executive Hiring strategy and delivery Collaborate with L&D to design and deliver learning and development solutions for managers and future leaders Design and implement change and transition strategies to enable business growth Partner with Corporate executives to drive business results by actively engaging in the development and execution of business strategies, across multiple functional areas, by defining and aligning integrated HR strategies. Identify risks and opportunities across client organisations through predictive modelling tools (e.g. metrics and analytics) that capture organisational trends and future events Assess organisational performance systemically, defining talent gaps and proposing HR solutions that support client business objectives Facilitate the development of business strategies to build organisational focus, efficiency, speed, and business results Serve as a strategic business advisor to senior leadership team on key organisational and management issues In partnership with the Corporate DEI team, develop and integrate diversity and inclusion strategies into business plans to ensure an inclusive approach to employees, customers, consumers and partners Create and execute a lifecycle approach to talent management focused on forecasting, staffing, on-boarding, development, performance management, career / succession planning, talent movement and retention to fuel current and future business growth Lead organisation design activities to streamline and implement new organisation structures, roles and/or processes that create speed and efficiency and support rapidly shifting business demands Develop and implement change management strategies to support critical evolution of the business and achieve desired business results that are sustainable over time Coach business leaders on employee communication, development and performance management strategies and tactics to promote engagement and a culture of continuous growth and development Design, implement and align an effective and efficient HRBP team to successfully support current and future business strategies. Lead change management activities and provide strong leadership to the HRBP team by encouraging diversity of thought, focusing on employee development and performance, and ensuring teams continually acquire new skills and capabilities. Lead and continuously develop a successful HRBP team, that is positioned as credible, proactive, and trusted thought partners through building relationships and delivering results Ensure the ongoing development of HR staff capabilities and individual talent management Responsible for ensuring HRBP teams can competently deliver core services Develop collaborative partnerships with HR and functional partners. Develop partnerships with HR functional teams (e.g., Compensation, Learning, DEI, Talent Acquisition) to deliver integrated solutions to HR-related needs Proactively integrate HR functional partners into client strategies and projects, providing critical coaching and context to enable partners to make effective contributions Maintain collaborative relationships with other business segment HR partners to share and leverage best practices Develop a high performing HR culture where team members can demonstrate their best abilities Identify and adopt the creation and utilisation of relevant tools and best practices The person: • Degree educated from a russell group university • CIPD Level 7 • Progressive HR generalist, partnering or related experience, ideally as a senior HR executive for a multi-functional, multi-line-of-business organisation (FMCG or retail or hospitality or travel) in a corporate function • Leading and developing talented HR team • Experience delivering the annual people cycle • Experience of delivering escalated ER cases • Proven ability to proactively translate changing business objectives to effective HR strategies • Evidenced commitment to continuous professional development • Strong understanding of leadership capability, behaviours and succession planning • Influential communicator used to working with Senior Leaders in Corporate functions • Relevant experience driving complex org design, talent and change strategies to effectively align the organisation and talent to deliver on new business objectives • Demonstrated ability to independently develop, drive and contribute to overall strategy and business plans in a rapidly developing/changing environment • Strong knowledge and experience with HR Business Partner (generalist), Talent Acquisition/Planning, Learning and Development, Employee Relations, Organisational Development, Change Management, and Diversity & Inclusion functions • Demonstrated ability to develop, monitor and respond to HR and company metrics • Models excellent judgment and demonstrates the courage to take smart risks that improve business performance • Highly collaborative, and builds strong, trusting relationships in order to align various stakeholders and to influence decision-makers to think strategically and critically and to drive positive transformational change throughout the organisation • Possesses a high degree of emotional intelligence, empathy, intellectual energy, outstanding interpersonal, conflict-resolution, coaching and listening skills • Strong knowledge of employment law required To apply for this career defining role please email your CV
Our fantastic client are looking for a Customer Service Advisor to join their friendly team. You will be the first point of contact for customer over telephone and email, helping them find the best solutions to meet their needs, while delivering exceptional service and driving sales growth. You must have experience in or knowledge of the automotive sector. Permanent, full time role. £30,000 basic + bonus The Role: Engage with customers via phone and email, handling enquiries in a polite and efficient manner. Promote products and services based on customer requirements. Update the database with accurate and up to date information. Maintain up-to-date knowledge of products, services, and promotions. Process orders and create invoices. Work closely with internal departments. The Candidate: Experience in a similar role Experience in the automotive industry Excellent customer service skills Enthusiastic and motivated Able to work as a team in a fast-paced environment Accurate with good attention to detail INDC
Apr 22, 2026
Full time
Our fantastic client are looking for a Customer Service Advisor to join their friendly team. You will be the first point of contact for customer over telephone and email, helping them find the best solutions to meet their needs, while delivering exceptional service and driving sales growth. You must have experience in or knowledge of the automotive sector. Permanent, full time role. £30,000 basic + bonus The Role: Engage with customers via phone and email, handling enquiries in a polite and efficient manner. Promote products and services based on customer requirements. Update the database with accurate and up to date information. Maintain up-to-date knowledge of products, services, and promotions. Process orders and create invoices. Work closely with internal departments. The Candidate: Experience in a similar role Experience in the automotive industry Excellent customer service skills Enthusiastic and motivated Able to work as a team in a fast-paced environment Accurate with good attention to detail INDC
Mortgage Advisor-(Piccadilly, Manchester) Salary: £33,000 + Uncapped Commission (OTE £70,000-£80,000) First Mortgage is a leading UK fee-free mortgage broker , known for its customer-first approach and excellent service. As part of Mortgage Advice Bureau (MAB), advisors benefit from access to a wide lender panel, strong support, and a modern, forward-thinking environment click apply for full job details
Apr 22, 2026
Full time
Mortgage Advisor-(Piccadilly, Manchester) Salary: £33,000 + Uncapped Commission (OTE £70,000-£80,000) First Mortgage is a leading UK fee-free mortgage broker , known for its customer-first approach and excellent service. As part of Mortgage Advice Bureau (MAB), advisors benefit from access to a wide lender panel, strong support, and a modern, forward-thinking environment click apply for full job details
The role of Sales Advisor involves providing exceptional customer service and assisting customers with their enquires, generating sales meeting for sales operatives. Client Details This opportunity is with a fantastic organisation that prides itself on offering quality service to its customers. The is dedicated to delivering excellent service to its customers. Description Handling inbound queries and providing updates to the customer. Making outbound calls (no cold calling) to existing customers qualifying leads and booking sales meetings with the sales team. Handle customer enquiries and resolve any issues promptly and professionally. Support promotional activities and upsell products where appropriate. Use objection handling and negotiation skills to promote additional products to help customers. Collaborate with team members to achieve sales targets and enhance customer satisfaction. Profile A successful Sales Advisor should have: Previous experience in a customer service or sales setting role. Strong communication and interpersonal skills to engage with customers effectively. A positive attitude and a proactive approach to problem-solving. Ability to work as part of a team and independently as required. Attention to detail and the ability to manage multiple tasks efficiently. Job Offer Weekly pay. Temp to perm opportunity. Free on-site parking.
Apr 22, 2026
Seasonal
The role of Sales Advisor involves providing exceptional customer service and assisting customers with their enquires, generating sales meeting for sales operatives. Client Details This opportunity is with a fantastic organisation that prides itself on offering quality service to its customers. The is dedicated to delivering excellent service to its customers. Description Handling inbound queries and providing updates to the customer. Making outbound calls (no cold calling) to existing customers qualifying leads and booking sales meetings with the sales team. Handle customer enquiries and resolve any issues promptly and professionally. Support promotional activities and upsell products where appropriate. Use objection handling and negotiation skills to promote additional products to help customers. Collaborate with team members to achieve sales targets and enhance customer satisfaction. Profile A successful Sales Advisor should have: Previous experience in a customer service or sales setting role. Strong communication and interpersonal skills to engage with customers effectively. A positive attitude and a proactive approach to problem-solving. Ability to work as part of a team and independently as required. Attention to detail and the ability to manage multiple tasks efficiently. Job Offer Weekly pay. Temp to perm opportunity. Free on-site parking.
We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Hybrid for London office Main Purpose of Customer Service Advisor role: Responding to English and German emails, answering English and German calls, Dealing with customer quires on our system and translating replies from English to German and German to English. To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. You will be communicating directly with customers on the phone, by email, social media and live web chat. The Bilingual Customer Service Advisor will report into the German Team Leader. You should have: A natural ability to communicate and empathise A confident and professional manner A real willingness to help a customer with their challenge The desire to have fun at work! Salary: £27, 768 per annum Location: Hybrid for London office Hours: 40 paid hours per week. Shifts: Monday - Saturday, based on a shift pattern. 8 hour shifts between the opening hours of 8am - 8pm. Rota provided 2 weeks in advance for easy planning. IIP Accredited Employer great working culture of fun and sociable team environment Pension Scheme with Standard Life Eye test vouchers and discounts Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally) Involvement with local charities and fundraising days Campaign specific benefits including discounts, incentives and prizes Apprenticeships qualifications and career flight path schemes Recognition and reward schemes with Love to Shop Voucher rewards To apply for this Multilingual Customer Service Advisor position please submit an up to date CV or alternatively call Sara, Nikola or Alan for more details.
Apr 22, 2026
Full time
We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Hybrid for London office Main Purpose of Customer Service Advisor role: Responding to English and German emails, answering English and German calls, Dealing with customer quires on our system and translating replies from English to German and German to English. To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. You will be communicating directly with customers on the phone, by email, social media and live web chat. The Bilingual Customer Service Advisor will report into the German Team Leader. You should have: A natural ability to communicate and empathise A confident and professional manner A real willingness to help a customer with their challenge The desire to have fun at work! Salary: £27, 768 per annum Location: Hybrid for London office Hours: 40 paid hours per week. Shifts: Monday - Saturday, based on a shift pattern. 8 hour shifts between the opening hours of 8am - 8pm. Rota provided 2 weeks in advance for easy planning. IIP Accredited Employer great working culture of fun and sociable team environment Pension Scheme with Standard Life Eye test vouchers and discounts Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally) Involvement with local charities and fundraising days Campaign specific benefits including discounts, incentives and prizes Apprenticeships qualifications and career flight path schemes Recognition and reward schemes with Love to Shop Voucher rewards To apply for this Multilingual Customer Service Advisor position please submit an up to date CV or alternatively call Sara, Nikola or Alan for more details.
We have an exciting opportunity for an Safe Accommodation Independent Domestic Violence Advisor to join the New Era team working 37.5 hours per week. The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be Pan Staffordshire and travel across Stoke on Trent and Staffordshire is essential. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required. As an IDVA you will be asked to: Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support. Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse Promote the service and raise awareness of issues arising, minimising barriers and improving access to support You will need: Experience of providing support those affected by domestic abuse Experience of undertaking need and risk assessments and creating safety plans Experience of the MARAC and other partnership processes Experience of multi agency working Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Apr 22, 2026
Full time
We have an exciting opportunity for an Safe Accommodation Independent Domestic Violence Advisor to join the New Era team working 37.5 hours per week. The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be Pan Staffordshire and travel across Stoke on Trent and Staffordshire is essential. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required. As an IDVA you will be asked to: Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support. Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse Promote the service and raise awareness of issues arising, minimising barriers and improving access to support You will need: Experience of providing support those affected by domestic abuse Experience of undertaking need and risk assessments and creating safety plans Experience of the MARAC and other partnership processes Experience of multi agency working Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Full-time role (33 days annual leave once permanent) Outstanding facilities & office conditions - staff fun days Free parking & immediate starts available We are actively seeking experienced customer service advisors for a leading logistics provider in the Coleshill area - additionally we are also seeking a medium-term data administrator for an associated company in the Tamworth area. Our customer service agent roles are always hugely popular; you would be representing a very well-known brand looking to make long-term investments into its people. The daily responsibilities would include:- - Receiving and handling a high volume of inbound customer calls ranging from order placement, stock availability, delivery updates, complaint handling and much more - Updating in-house CRM system - Working from and consolidating Microsoft Excel spreadsheets - Maintaining a high level of service at all times, in a bright & bubbly fashion (ideally 6 months experience in a service advisor role) Hours of work: 7.5 hour days ranging between (Apply online only) Monday to Friday Rate of pay: 12.74 per hour, rising to 12.87 plus additional benefits once 12 weeks have surpassed If you are interested in applying for our Customer Service Advisor role, and feel that you meet the above skills requirements, please click to apply today!
Apr 22, 2026
Seasonal
Full-time role (33 days annual leave once permanent) Outstanding facilities & office conditions - staff fun days Free parking & immediate starts available We are actively seeking experienced customer service advisors for a leading logistics provider in the Coleshill area - additionally we are also seeking a medium-term data administrator for an associated company in the Tamworth area. Our customer service agent roles are always hugely popular; you would be representing a very well-known brand looking to make long-term investments into its people. The daily responsibilities would include:- - Receiving and handling a high volume of inbound customer calls ranging from order placement, stock availability, delivery updates, complaint handling and much more - Updating in-house CRM system - Working from and consolidating Microsoft Excel spreadsheets - Maintaining a high level of service at all times, in a bright & bubbly fashion (ideally 6 months experience in a service advisor role) Hours of work: 7.5 hour days ranging between (Apply online only) Monday to Friday Rate of pay: 12.74 per hour, rising to 12.87 plus additional benefits once 12 weeks have surpassed If you are interested in applying for our Customer Service Advisor role, and feel that you meet the above skills requirements, please click to apply today!
Customer Services Advisor +6 months + the option to go permanently +On site working in Newcastle +£12-£15 ph Skills: +Customer Services experience +Excellent communication skills +Experience resolving customer complaints +Inputting information into databases Our client has a long-established partnership with a Major UK High Street Bank, where they manage their personal lending business. They provide support to customers, calling us with enquiries and requests about their loan account. They are looking for colleagues to join our team of Customer Service Advisors putting our customers at the heart of everything we do every day. What are we looking for in our Customer Service Advisors? Sociable, helpful and eager to provide excellent customer service to customers. Able to work in a fast-paced environment, ensuring defined processes are followed. A good eye for detail, ensuring customer records are kept up to date and are accurate Keen to take responsibility for managing customer information in line with GDPR Experience of working with computer systems A Team Player who enjoys collaborating with team mates to deliver that outstanding customer service together, and working together to identify continuous improvement ideas. And through all this achieve core Key Performance Indicators If you would like to discuss this role in more detail, please send your updated CV to (see below) and I will get in touch.
Apr 22, 2026
Contractor
Customer Services Advisor +6 months + the option to go permanently +On site working in Newcastle +£12-£15 ph Skills: +Customer Services experience +Excellent communication skills +Experience resolving customer complaints +Inputting information into databases Our client has a long-established partnership with a Major UK High Street Bank, where they manage their personal lending business. They provide support to customers, calling us with enquiries and requests about their loan account. They are looking for colleagues to join our team of Customer Service Advisors putting our customers at the heart of everything we do every day. What are we looking for in our Customer Service Advisors? Sociable, helpful and eager to provide excellent customer service to customers. Able to work in a fast-paced environment, ensuring defined processes are followed. A good eye for detail, ensuring customer records are kept up to date and are accurate Keen to take responsibility for managing customer information in line with GDPR Experience of working with computer systems A Team Player who enjoys collaborating with team mates to deliver that outstanding customer service together, and working together to identify continuous improvement ideas. And through all this achieve core Key Performance Indicators If you would like to discuss this role in more detail, please send your updated CV to (see below) and I will get in touch.
A leading automotive dealership in Bury St Edmunds is looking for a skilled Parts Advisor to join their team. This role involves assisting customers with parts sourcing, managing inventory through internal systems, and collaborating with the service team for timely vehicle repairs. Ideal candidates will have previous experience, strong IT skills, and a commitment to excellent customer service. The position offers a full-time schedule and various benefits including a cycle to work scheme and ongoing training.
Apr 22, 2026
Full time
A leading automotive dealership in Bury St Edmunds is looking for a skilled Parts Advisor to join their team. This role involves assisting customers with parts sourcing, managing inventory through internal systems, and collaborating with the service team for timely vehicle repairs. Ideal candidates will have previous experience, strong IT skills, and a commitment to excellent customer service. The position offers a full-time schedule and various benefits including a cycle to work scheme and ongoing training.
Reports to Head of Insights and Analytics Location Ripe Head Office, Stockport Exchange, 11 Railway Road, Stockport, SK1 3SW Job Purpose Manage and analyse data to provide actionable insights that support decision making, identify whitespace opportunities, and explore new data sources to drive innovation and enhance the organization's competitive edge while ensuring data integrity and accessibility. Principal Accountabilities Ensure all actions and behaviours consistently adhere to RIPE values, demonstrating professionalism, integrity, and a commitment to high standards at all times. Data collection and analysis Collect, clean, and validate data from multiple internal and external sources, ensuring its accuracy and relevance for analysis. Perform detailed data analysis to uncover trends, correlations, and insights that support business objectives. Identify and integrate new data sources to enhance analytical capabilities and explore whitespace opportunities. Develop and maintain automated data pipelines to improve the efficiency of data processing and reporting. Build productive relationships with stakeholders across the business to understand their data requirements and ensure solutions align with strategic goals. Act as a trusted advisor by providing data driven insights and actionable recommendations that address key business challenges. Collaborate with cross functional teams to support projects requiring analytical input or expertise. Proactively communicate updates on data projects, ensuring transparency and alignment with stakeholder expectations. Reporting Develop and deliver accurate, timely, and visually compelling reports and dashboards using tools like Power BI. Provide clear, actionable insights to stakeholders, helping them make informed decisions based on the data. Regularly review and refine reporting processes to ensure they remain aligned with business needs and best practices. Monitor key performance indicators (KPIs) and deliver trend analysis to track business performance over time. FCA Consumer Duty Responsibilities Products and Services Ensure that all activities related to products and services support the provision of customer orientated products and services that are appropriately distributed to the identified target market. Price and Value Ensure that all financial transactions deliver the outcome as expected by the customer and are processed accurately and within the timeframe advised. Ensure that all activities ultimately give customers the information they need, at the right time. Ensure information is presented in a way that customers can understand, allowing them to make informed decisions and pursue their financial objectives. Consumer Support Ensure that all activities support the needs of the customers, enabling them to realise the benefits of products and services and act in their interests without undue hindrance. Ensure that all activities, either directly or indirectly, ensure fair treatment of customers. Experience Requirements A proven track record in data analysis, statistical analysis and predictive modelling Evident experience of database management and data warehousing Demonstrable awareness of regulations and compliance requirements within a financial services environment Clear experience of handling complaints in a customer facing role Demonstrable experience in the insurance industry Working knowledge of Microsoft 365 applications including Word, Excel and Outlook. Proficiency in SQL Familiarity with Data Modelling and ETL processes Proficiency in visualisation tools such as Power BI Personal Attributes Excellent communication skills both verbally and in writing Strong stakeholder management skills with both colleagues and with senior colleagues Exemplary attention to detail Adaptable to change with a proven ability to thrive in dynamic environments A proven ability to interpret complex data sets and provide actionable insights Able to embrace change and work with moving deadlines The ability to translate technical findings into business recommendations Education A minimum of 5 GCSE's or equivalent including Maths and English Educated to A level standard or equivalent A degree or equivalent in a relevant subject such as Computer Science, Statistics or Finance The Ripe Values Roll our sleeves up We take ownership, tackle challenges head on and enable others to do the same. Stay curious We ask questions and love to learn new skills. We find new ways to solve problems, and we back up our expertise with the latest knowledge. Move fast, plan smart We take calculated risks, iterate quickly and adapt - always with a clear vision and customer focus. Note: This job description serves as a general guideline in terms of the requirements and responsibilities of the job role and may be adjusted to meet the evolving needs of the company and regulatory requirements. The company reserves the right to modify the job description as required.
Apr 22, 2026
Full time
Reports to Head of Insights and Analytics Location Ripe Head Office, Stockport Exchange, 11 Railway Road, Stockport, SK1 3SW Job Purpose Manage and analyse data to provide actionable insights that support decision making, identify whitespace opportunities, and explore new data sources to drive innovation and enhance the organization's competitive edge while ensuring data integrity and accessibility. Principal Accountabilities Ensure all actions and behaviours consistently adhere to RIPE values, demonstrating professionalism, integrity, and a commitment to high standards at all times. Data collection and analysis Collect, clean, and validate data from multiple internal and external sources, ensuring its accuracy and relevance for analysis. Perform detailed data analysis to uncover trends, correlations, and insights that support business objectives. Identify and integrate new data sources to enhance analytical capabilities and explore whitespace opportunities. Develop and maintain automated data pipelines to improve the efficiency of data processing and reporting. Build productive relationships with stakeholders across the business to understand their data requirements and ensure solutions align with strategic goals. Act as a trusted advisor by providing data driven insights and actionable recommendations that address key business challenges. Collaborate with cross functional teams to support projects requiring analytical input or expertise. Proactively communicate updates on data projects, ensuring transparency and alignment with stakeholder expectations. Reporting Develop and deliver accurate, timely, and visually compelling reports and dashboards using tools like Power BI. Provide clear, actionable insights to stakeholders, helping them make informed decisions based on the data. Regularly review and refine reporting processes to ensure they remain aligned with business needs and best practices. Monitor key performance indicators (KPIs) and deliver trend analysis to track business performance over time. FCA Consumer Duty Responsibilities Products and Services Ensure that all activities related to products and services support the provision of customer orientated products and services that are appropriately distributed to the identified target market. Price and Value Ensure that all financial transactions deliver the outcome as expected by the customer and are processed accurately and within the timeframe advised. Ensure that all activities ultimately give customers the information they need, at the right time. Ensure information is presented in a way that customers can understand, allowing them to make informed decisions and pursue their financial objectives. Consumer Support Ensure that all activities support the needs of the customers, enabling them to realise the benefits of products and services and act in their interests without undue hindrance. Ensure that all activities, either directly or indirectly, ensure fair treatment of customers. Experience Requirements A proven track record in data analysis, statistical analysis and predictive modelling Evident experience of database management and data warehousing Demonstrable awareness of regulations and compliance requirements within a financial services environment Clear experience of handling complaints in a customer facing role Demonstrable experience in the insurance industry Working knowledge of Microsoft 365 applications including Word, Excel and Outlook. Proficiency in SQL Familiarity with Data Modelling and ETL processes Proficiency in visualisation tools such as Power BI Personal Attributes Excellent communication skills both verbally and in writing Strong stakeholder management skills with both colleagues and with senior colleagues Exemplary attention to detail Adaptable to change with a proven ability to thrive in dynamic environments A proven ability to interpret complex data sets and provide actionable insights Able to embrace change and work with moving deadlines The ability to translate technical findings into business recommendations Education A minimum of 5 GCSE's or equivalent including Maths and English Educated to A level standard or equivalent A degree or equivalent in a relevant subject such as Computer Science, Statistics or Finance The Ripe Values Roll our sleeves up We take ownership, tackle challenges head on and enable others to do the same. Stay curious We ask questions and love to learn new skills. We find new ways to solve problems, and we back up our expertise with the latest knowledge. Move fast, plan smart We take calculated risks, iterate quickly and adapt - always with a clear vision and customer focus. Note: This job description serves as a general guideline in terms of the requirements and responsibilities of the job role and may be adjusted to meet the evolving needs of the company and regulatory requirements. The company reserves the right to modify the job description as required.
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Apr 22, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £26,900 to £29,650 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £33,885 (after the initial 18 week training period) Flexible shift pattern between 08:00 - 18:30, Monday - Friday A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,900 and £29,650 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working); we also offer a 40-hour contract which has an enhanced salary of up to £33,885. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Hybrid for Ringwood, Hampshire office Main Purpose of Customer Service Advisor role: Responding to English and German emails, answering English and German calls, Dealing with customer quires on our system and translating replies from English to German and German to English. To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. You will be communicating directly with customers on the phone, by email, social media and live web chat. The Bilingual Customer Service Advisor will report into the German Team Leader. You should have: A natural ability to communicate and empathise A confident and professional manner A real willingness to help a customer with their challenge The desire to have fun at work! Salary: £27, 768 per annum Location: Hybrid for Ringwood, Hampshire office Hours: 40 paid hours per week. Shifts: Monday - Saturday, based on a shift pattern. 8 hour shifts between the opening hours of 8am - 8pm. Rota provided 2 weeks in advance for easy planning. IIP Accredited Employer great working culture of fun and sociable team environment Pension Scheme with Standard Life Eye test vouchers and discounts Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally) Involvement with local charities and fundraising days Campaign specific benefits including discounts, incentives and prizes Apprenticeships qualifications and career flight path schemes Recognition and reward schemes with Love to Shop Voucher rewards To apply for this Multilingual Customer Service Advisor position please submit an up to date CV or alternatively call Sara, Nikola or Alan for more details.
Apr 22, 2026
Full time
We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Hybrid for Ringwood, Hampshire office Main Purpose of Customer Service Advisor role: Responding to English and German emails, answering English and German calls, Dealing with customer quires on our system and translating replies from English to German and German to English. To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. You will be communicating directly with customers on the phone, by email, social media and live web chat. The Bilingual Customer Service Advisor will report into the German Team Leader. You should have: A natural ability to communicate and empathise A confident and professional manner A real willingness to help a customer with their challenge The desire to have fun at work! Salary: £27, 768 per annum Location: Hybrid for Ringwood, Hampshire office Hours: 40 paid hours per week. Shifts: Monday - Saturday, based on a shift pattern. 8 hour shifts between the opening hours of 8am - 8pm. Rota provided 2 weeks in advance for easy planning. IIP Accredited Employer great working culture of fun and sociable team environment Pension Scheme with Standard Life Eye test vouchers and discounts Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally) Involvement with local charities and fundraising days Campaign specific benefits including discounts, incentives and prizes Apprenticeships qualifications and career flight path schemes Recognition and reward schemes with Love to Shop Voucher rewards To apply for this Multilingual Customer Service Advisor position please submit an up to date CV or alternatively call Sara, Nikola or Alan for more details.
Belfast, United Kingdom of Great Britain and Northern Ireland Experience the power of a game-changing career. Are you a natural communicator with a passion for helping others? Join our team as a Customer Support Advisor and play a key role in supporting the education sector. Job Details Rate of pay - Hourly rate of £12.75. Location - 49 East Bridge Street, Belfast BT1 3NR Full time permanent position - Contracted to 40 hours paid production scheduled 7.30am - 8pm Monday to Friday and 9am - 7pm Saturday & Sunday Hybrid role - Onsite days Tuesday, Wednesday and Thursday Full time training provided. As a Customer Support Advisor, you will provide personalised response via emails, phone and social media contacts to provide a positive viewer experience through efficient, friendly and high-quality responses. Responsibilities Handling E-Mails, posts, and calls from viewers. Categorising every viewer contact to ensure accurate reporting. Dealing with variety of queries such as on demand/online streaming, technical issues, complaints, engineering & programme scheduling. Logging feedback & complaints on current events, documentaries & daily news. Handling sensitive queries from viewers around emotive programming & providing the help & support options given during or after this. Benefits Discount on car and home insurance with AXA! Refer a friend incentive. Employee Assist Program-a range of support and resources, accessed free. Wrkitplatform-access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources. Free healthcare coverfor you and your dependents with pension (after one year) Employee Stock Purchase Plan (ESPP)allowing you to buy Concentrix stock (CNXC) Qualifications Minimum of 6 months in a BPO or contact centre environment, or recent college graduate. Ability to follow structured processes and use multiple systems confidently. Strong problem solving and multitasking skills. Patience, empathy, and a professional approach. Concentrix is an equal opportunity employer. Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Eligibility to work In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.
Apr 22, 2026
Full time
Belfast, United Kingdom of Great Britain and Northern Ireland Experience the power of a game-changing career. Are you a natural communicator with a passion for helping others? Join our team as a Customer Support Advisor and play a key role in supporting the education sector. Job Details Rate of pay - Hourly rate of £12.75. Location - 49 East Bridge Street, Belfast BT1 3NR Full time permanent position - Contracted to 40 hours paid production scheduled 7.30am - 8pm Monday to Friday and 9am - 7pm Saturday & Sunday Hybrid role - Onsite days Tuesday, Wednesday and Thursday Full time training provided. As a Customer Support Advisor, you will provide personalised response via emails, phone and social media contacts to provide a positive viewer experience through efficient, friendly and high-quality responses. Responsibilities Handling E-Mails, posts, and calls from viewers. Categorising every viewer contact to ensure accurate reporting. Dealing with variety of queries such as on demand/online streaming, technical issues, complaints, engineering & programme scheduling. Logging feedback & complaints on current events, documentaries & daily news. Handling sensitive queries from viewers around emotive programming & providing the help & support options given during or after this. Benefits Discount on car and home insurance with AXA! Refer a friend incentive. Employee Assist Program-a range of support and resources, accessed free. Wrkitplatform-access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources. Free healthcare coverfor you and your dependents with pension (after one year) Employee Stock Purchase Plan (ESPP)allowing you to buy Concentrix stock (CNXC) Qualifications Minimum of 6 months in a BPO or contact centre environment, or recent college graduate. Ability to follow structured processes and use multiple systems confidently. Strong problem solving and multitasking skills. Patience, empathy, and a professional approach. Concentrix is an equal opportunity employer. Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Eligibility to work In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.
The Ark (95988), United Kingdom, London, Senior Manager, Regulatory Legal We're seeking a forward thinking Senior Manager of Regulatory Legal to support the ambitious growth of our global payments network, reporting to the Global Network Legal team. The successful candidate will be a valued member of a truly global legal team, providing advisory guidance to the global payments team, being the subject matter expert on international payment regulation and laws that impact our growth agenda, and helping the business navigate these. They will leverage their outstanding legal and communication skills, and bring an ability to anticipate and deliver on the needs of an innovative, sophisticated, and fast-paced business to simultaneously manage a wide range of transactions and projects. As a key strategic partner embedded within the business, you will help to identify risks and solve problems alongside a team of world-class professionals. You will find that the Legal Department is not a "check the box" function but instead, an important voice and strategic partner in all aspects of the business. What you'll do Drive international expansion for our Global Payments Network by providing strategic and actionable regulatory advice and expertise Own our international regulation strategy and delivery roadmap for the Global Payments Network Partner closely with Risk and Compliance officers to ensure comprehensive support Provide thought and strategic leadership on relevant industry and regulatory developments Engage and oversee outside legal counsel as needed in an effective and efficient manner Represent with external parties, including customers, regulators, partners, industry trade groups and outside law firms Stay abreast of external legal and regulatory developments and expectations that could impact the environment in which Capital One operates, understanding its impact on Capital One's inherent compliance risk Provide awareness and training on compliance risk and related matters, specifically around regulatory expectations What you'll bring Qualified solicitor with 6+ years of post qualification experience Regulatory experience within the payments industry required; experience engaging with regulators preferred Experience working within a financial services environment Strong understanding of the payment services regulatory environment within the UK, EU and beyond Strong business judgment and analytical skills Excellent communication skills, with an ability to clearly communicate compliance risk to stakeholders at all levels across the business and to external stakeholders, including regulators A willingness and ability to influence and effectively challenge stakeholders with credibility at all levels business, as well as external stakeholders, including regulators Being comfortable balancing trade-offs between risk and returns in order to achieve our business objectives and to support us in effectively managing all compliance legal risks associated with the Capital One An ability to build and leverage relevant networks inside and outside the organisation Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjust
Apr 22, 2026
Full time
The Ark (95988), United Kingdom, London, Senior Manager, Regulatory Legal We're seeking a forward thinking Senior Manager of Regulatory Legal to support the ambitious growth of our global payments network, reporting to the Global Network Legal team. The successful candidate will be a valued member of a truly global legal team, providing advisory guidance to the global payments team, being the subject matter expert on international payment regulation and laws that impact our growth agenda, and helping the business navigate these. They will leverage their outstanding legal and communication skills, and bring an ability to anticipate and deliver on the needs of an innovative, sophisticated, and fast-paced business to simultaneously manage a wide range of transactions and projects. As a key strategic partner embedded within the business, you will help to identify risks and solve problems alongside a team of world-class professionals. You will find that the Legal Department is not a "check the box" function but instead, an important voice and strategic partner in all aspects of the business. What you'll do Drive international expansion for our Global Payments Network by providing strategic and actionable regulatory advice and expertise Own our international regulation strategy and delivery roadmap for the Global Payments Network Partner closely with Risk and Compliance officers to ensure comprehensive support Provide thought and strategic leadership on relevant industry and regulatory developments Engage and oversee outside legal counsel as needed in an effective and efficient manner Represent with external parties, including customers, regulators, partners, industry trade groups and outside law firms Stay abreast of external legal and regulatory developments and expectations that could impact the environment in which Capital One operates, understanding its impact on Capital One's inherent compliance risk Provide awareness and training on compliance risk and related matters, specifically around regulatory expectations What you'll bring Qualified solicitor with 6+ years of post qualification experience Regulatory experience within the payments industry required; experience engaging with regulators preferred Experience working within a financial services environment Strong understanding of the payment services regulatory environment within the UK, EU and beyond Strong business judgment and analytical skills Excellent communication skills, with an ability to clearly communicate compliance risk to stakeholders at all levels across the business and to external stakeholders, including regulators A willingness and ability to influence and effectively challenge stakeholders with credibility at all levels business, as well as external stakeholders, including regulators Being comfortable balancing trade-offs between risk and returns in order to achieve our business objectives and to support us in effectively managing all compliance legal risks associated with the Capital One An ability to build and leverage relevant networks inside and outside the organisation Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjust
Progress Your Career. Stay in Practice. Lead Without Leaving What You Love. A rare opportunity for genuine career progression without moving into management - our Principal Social Worker role offers a Team Manager salary while keeping you at the heart of direct practice. The Service and Team Cornwall isn't just a fantastic place to live - it's an inspiring place to grow your social work career. Fresh from our 'Good with Outstanding features' Ofsted judgement (July 2024), we're a service on the rise: ambitious, bold and focused on delivering real impact for children and families. Our transformed Family Help model brings together the best of Early Help and Child in Need practice, codesigned with practitioners to deliver more effective, truly child centred support. We're investing where it counts: our specialist Parent Assess team delivers high quality inhouse assessments, and every Family Help Team is strengthened by an Integrated Family Domestic Abuse Support Advisor and dedicated clinical psychology input, ensuring a confident response to domestic abuse and complex needs. We champion meaningful family participation through Family Group Conferencing, Family Led Meetings and consistent use of genograms and ecomaps. Families also benefit from our award winning Family Information Service, a strengthened parenting offer and one of the best care leaver services in the country. Ofsted recognised the strength of our culture and approach: "Senior leaders and politicians are relentless in their drive to continue to improve the lives of Cornwall's children and families Staff's care, commitment and child focused approach shine through." - Ofsted, July 2024. Cornwall offers forward thinking social work in a place where wellbeing comes first. With stunning coastlines, strong communities and a culture that values balance and professional pride, this is a service where practitioners thrive - and where your leadership will shape the future of children's services. The Role Research (CCInform 2026) shows that many social workers feel their only progression route is through management with few senior opportunities for those who want to remain in direct practice. Our Principal Social Worker role changes that. This is a specialist practice leadership position, paid at Team Manager level, designed for experienced practitioners who want to influence practice quality while staying close to children, families and frontline work. As a Principal Social Worker, you will hold a small caseload of direct work, deputise for your Team Manager, and play a key role in developing the skills, confidence and professional curiosity of your team. You'll be supported by a comprehensive core learning offer and a clear qualification and career pathway, giving you the structure and space to continue developing your expertise. We value continuous learning and recognise its impact on outcomes - with progression and rewards that reflect your contribution. Roles are available in teams across the county, including Family Help, Children in Care, Kinship, Family Plus, and the Disabled Children & Therapy Service. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What You'll Need to Succeed: A recognised social work qualification and Social Work England registration 60 Master's level post qualifying credits (with support towards a further 60 academic credits) At least 5 years post qualification experience in children's social work Strong practice expertise grounded in evidence informed approaches A passion for relationship based practice and developing others Excellent reflective skills, with the ability to lead and influence practice and develop others We welcome applications from experienced registered practitioners returning to social work. Please read the role profile for the full details of this role attached below in this advert. What We Offer We recognise the difference you make - and we support you every step of the way. Competitive salary equivalent to Team Manager level £4,000 welcome bonus and generous relocation package (eligibility applies) Lease car scheme Flexible working options, including hybrid and part time 26 days annual leave (rising with service) plus bank holidays High quality supervision and a culture of professional curiosity Our excellent learning and development offer Practice Educator support from our dedicated team Access to Community Care Inform and Research in Practice Payment of Social Work England registration fees
Apr 22, 2026
Full time
Progress Your Career. Stay in Practice. Lead Without Leaving What You Love. A rare opportunity for genuine career progression without moving into management - our Principal Social Worker role offers a Team Manager salary while keeping you at the heart of direct practice. The Service and Team Cornwall isn't just a fantastic place to live - it's an inspiring place to grow your social work career. Fresh from our 'Good with Outstanding features' Ofsted judgement (July 2024), we're a service on the rise: ambitious, bold and focused on delivering real impact for children and families. Our transformed Family Help model brings together the best of Early Help and Child in Need practice, codesigned with practitioners to deliver more effective, truly child centred support. We're investing where it counts: our specialist Parent Assess team delivers high quality inhouse assessments, and every Family Help Team is strengthened by an Integrated Family Domestic Abuse Support Advisor and dedicated clinical psychology input, ensuring a confident response to domestic abuse and complex needs. We champion meaningful family participation through Family Group Conferencing, Family Led Meetings and consistent use of genograms and ecomaps. Families also benefit from our award winning Family Information Service, a strengthened parenting offer and one of the best care leaver services in the country. Ofsted recognised the strength of our culture and approach: "Senior leaders and politicians are relentless in their drive to continue to improve the lives of Cornwall's children and families Staff's care, commitment and child focused approach shine through." - Ofsted, July 2024. Cornwall offers forward thinking social work in a place where wellbeing comes first. With stunning coastlines, strong communities and a culture that values balance and professional pride, this is a service where practitioners thrive - and where your leadership will shape the future of children's services. The Role Research (CCInform 2026) shows that many social workers feel their only progression route is through management with few senior opportunities for those who want to remain in direct practice. Our Principal Social Worker role changes that. This is a specialist practice leadership position, paid at Team Manager level, designed for experienced practitioners who want to influence practice quality while staying close to children, families and frontline work. As a Principal Social Worker, you will hold a small caseload of direct work, deputise for your Team Manager, and play a key role in developing the skills, confidence and professional curiosity of your team. You'll be supported by a comprehensive core learning offer and a clear qualification and career pathway, giving you the structure and space to continue developing your expertise. We value continuous learning and recognise its impact on outcomes - with progression and rewards that reflect your contribution. Roles are available in teams across the county, including Family Help, Children in Care, Kinship, Family Plus, and the Disabled Children & Therapy Service. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What You'll Need to Succeed: A recognised social work qualification and Social Work England registration 60 Master's level post qualifying credits (with support towards a further 60 academic credits) At least 5 years post qualification experience in children's social work Strong practice expertise grounded in evidence informed approaches A passion for relationship based practice and developing others Excellent reflective skills, with the ability to lead and influence practice and develop others We welcome applications from experienced registered practitioners returning to social work. Please read the role profile for the full details of this role attached below in this advert. What We Offer We recognise the difference you make - and we support you every step of the way. Competitive salary equivalent to Team Manager level £4,000 welcome bonus and generous relocation package (eligibility applies) Lease car scheme Flexible working options, including hybrid and part time 26 days annual leave (rising with service) plus bank holidays High quality supervision and a culture of professional curiosity Our excellent learning and development offer Practice Educator support from our dedicated team Access to Community Care Inform and Research in Practice Payment of Social Work England registration fees
Programme Officer - UK Hours: Full time Contract: Permanent Salary: £28,400 per annum, plus Into Film Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. They operate in a hybrid pattern, combining home working with attendance at the office. About the Employer Our client is the UK's leading charity for film in education and the community. They provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching. The charity also runs their annual Film Festival which enables more than 400,000 pupils to visit the cinema for free, and their Film Awards - the UK's leading showcase for young filmmaking talent. The core programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Their vision - Film enriches the life of every child and young person. Their mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Role Summary The Programme Officer UK will be instrumental in providing administrative support for the successful delivery of three programme strands across the UK. Reporting to the Joint Head of Programmes (Nations Lead), this role ensures the smooth and efficient running of projects by managing key organisational tasks, providing high quality customer service and supporting specific activities including data driven targeted work. Working closely with Programme Leads, Programme Coordinators and the wider team, the Programme Officer UK will play a vital role in maintaining seamless administration activities, contributing to the successful delivery and impact of their programmes. Main Responsibilities: Provide administrative support for the delivery of cross-programme activity in all four nations, including training for teachers and careers professionals, workshops, conferences and events. Meet regularly with each of the nations' teams to ensure a joined-up approach and understanding of the place-based programme activity and requirements in each area. Oversee and support the management and maintenance of the CRM database of nations' place-based activity across the UK, ensuring data is accurate and up to date. Assist with data collection and evaluation for reporting to funders by ensuring accurate data input and collection from relevant stakeholders including liaison with the Research and Data Coordinator. Collaborate with the Marcomms team to assist in promoting the programme across all communication channels, including signups to their training programme for educators, entries to their filmmaking competitions, their Awards, and bookings for their Festival, Spring Screenings and other events for their Screen Careers programme. Work with Marcomms and Programme Coordinators to run targeted marketing campaigns to increase and drive engagement in their place-based targeted areas across the UK. Assist in desk- based research to identify partners and organisations (including schools) to engage underserved and underrepresented young people in their programmes, sourcing relevant external information from across the education, youth and film industry sectors. Working with Programme Leads to support the development and delivery of their Youth Advisory Council and Education Ambassador initiatives. Undertake additional general administrative tasks to support the smooth running of the team including but not limited to customer support cases, equipment and materials inventory and orders, booking travel, processing invoices and regional social media channels, Represent the organisation at conferences and events as required. Any other reasonable duties assigned by the organisation. General Responsibilities: Commitment to quality internally and in all dealings with stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public. Commitment and active participation in helping live their EEDI values and ethos through everything it does. Contribute to long term planning to ensure growth in line with demand and resources. Contribute to the regular monitoring and evaluation of their work. Person Specification: Experience in administrative support, with strong organisational and time management skills and the ability to prioritise a busy workload. Confidence using CRM systems for accurate data input, analysis and reporting. Clear and effective communication skills (both written and verbal), with the ability to work collaboratively across teams. Good understanding of the UK education landscape and how film can be used in educational settings, along with awareness of the UK screen industry. Strong digital skills, including familiarity with Microsoft Office and general confidence with online systems and tools. Ability to support or contribute to marketing activity, such as email campaigns or targeted outreach. A proactive, adaptable and detail-focused approach, with the ability to work remotely. An interest in film and a commitment to engaging and supporting young people through creative opportunities. Minimum Requirements: Experience, knowledge and understanding of using CRM for analysis, insights and reporting. Proven track record and demonstratable experience in an administrative role. Excellent project and time management skills, an ability to prioritise a busy work schedule and to work remotely as required. Strong communication skills (verbal and written). Awareness and good understanding of the education market, curricula and how teachers can use film across the UK. Awareness and understanding of the screen industry landscape across the UK. Experience of cross-team working. Desirable: Experience of developing and implementing email campaigns Experience working within an education or arts charity contex Familiarity with the Microsoft Office suite A love and knowledge of film All staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. The charity is open to flexible working models wherever the role allows, including working compressed hours. They also offer a range of staff benefits and perks, including: They also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of the charity. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form. There you can find out more information and complete your application by following the instructions . All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at the charity's expense; employment is dependent upon this. No agencies please.
Apr 22, 2026
Full time
Programme Officer - UK Hours: Full time Contract: Permanent Salary: £28,400 per annum, plus Into Film Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. They operate in a hybrid pattern, combining home working with attendance at the office. About the Employer Our client is the UK's leading charity for film in education and the community. They provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching. The charity also runs their annual Film Festival which enables more than 400,000 pupils to visit the cinema for free, and their Film Awards - the UK's leading showcase for young filmmaking talent. The core programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Their vision - Film enriches the life of every child and young person. Their mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Role Summary The Programme Officer UK will be instrumental in providing administrative support for the successful delivery of three programme strands across the UK. Reporting to the Joint Head of Programmes (Nations Lead), this role ensures the smooth and efficient running of projects by managing key organisational tasks, providing high quality customer service and supporting specific activities including data driven targeted work. Working closely with Programme Leads, Programme Coordinators and the wider team, the Programme Officer UK will play a vital role in maintaining seamless administration activities, contributing to the successful delivery and impact of their programmes. Main Responsibilities: Provide administrative support for the delivery of cross-programme activity in all four nations, including training for teachers and careers professionals, workshops, conferences and events. Meet regularly with each of the nations' teams to ensure a joined-up approach and understanding of the place-based programme activity and requirements in each area. Oversee and support the management and maintenance of the CRM database of nations' place-based activity across the UK, ensuring data is accurate and up to date. Assist with data collection and evaluation for reporting to funders by ensuring accurate data input and collection from relevant stakeholders including liaison with the Research and Data Coordinator. Collaborate with the Marcomms team to assist in promoting the programme across all communication channels, including signups to their training programme for educators, entries to their filmmaking competitions, their Awards, and bookings for their Festival, Spring Screenings and other events for their Screen Careers programme. Work with Marcomms and Programme Coordinators to run targeted marketing campaigns to increase and drive engagement in their place-based targeted areas across the UK. Assist in desk- based research to identify partners and organisations (including schools) to engage underserved and underrepresented young people in their programmes, sourcing relevant external information from across the education, youth and film industry sectors. Working with Programme Leads to support the development and delivery of their Youth Advisory Council and Education Ambassador initiatives. Undertake additional general administrative tasks to support the smooth running of the team including but not limited to customer support cases, equipment and materials inventory and orders, booking travel, processing invoices and regional social media channels, Represent the organisation at conferences and events as required. Any other reasonable duties assigned by the organisation. General Responsibilities: Commitment to quality internally and in all dealings with stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public. Commitment and active participation in helping live their EEDI values and ethos through everything it does. Contribute to long term planning to ensure growth in line with demand and resources. Contribute to the regular monitoring and evaluation of their work. Person Specification: Experience in administrative support, with strong organisational and time management skills and the ability to prioritise a busy workload. Confidence using CRM systems for accurate data input, analysis and reporting. Clear and effective communication skills (both written and verbal), with the ability to work collaboratively across teams. Good understanding of the UK education landscape and how film can be used in educational settings, along with awareness of the UK screen industry. Strong digital skills, including familiarity with Microsoft Office and general confidence with online systems and tools. Ability to support or contribute to marketing activity, such as email campaigns or targeted outreach. A proactive, adaptable and detail-focused approach, with the ability to work remotely. An interest in film and a commitment to engaging and supporting young people through creative opportunities. Minimum Requirements: Experience, knowledge and understanding of using CRM for analysis, insights and reporting. Proven track record and demonstratable experience in an administrative role. Excellent project and time management skills, an ability to prioritise a busy work schedule and to work remotely as required. Strong communication skills (verbal and written). Awareness and good understanding of the education market, curricula and how teachers can use film across the UK. Awareness and understanding of the screen industry landscape across the UK. Experience of cross-team working. Desirable: Experience of developing and implementing email campaigns Experience working within an education or arts charity contex Familiarity with the Microsoft Office suite A love and knowledge of film All staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. The charity is open to flexible working models wherever the role allows, including working compressed hours. They also offer a range of staff benefits and perks, including: They also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of the charity. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form. There you can find out more information and complete your application by following the instructions . All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at the charity's expense; employment is dependent upon this. No agencies please.
