The Role We are seeking a proactive and customer-focused Sales Executive to manage a portfolio of approximately. As a Sales Executive at Claranet, you ll play a pivotal role in helping customers modernise their businesses through technology. You ll take ownership of a large and diverse portfolio of SME customers, building trusted relationships, renewing long-term partnerships, and uncovering opportunities to grow accounts through additional services and solutions. This is a fast-paced, customer-centric role that blends renewals, inbound sales, and consultative account management. You ll work closely with internal specialists across solutions, customer service, and commercial teams to ensure customers get real value from Claranet s portfolio while developing your own commercial skills in a supportive, collaborative sales environment. If you enjoy engaging with customers, spotting opportunities, and making a measurable impact on revenue while being part of a business that invests in its people and technology, this role offers an excellent platform to grow your sales career. Key Responsibilities Renewals Management Manage customer renewals from initial engagement through to closure Identify upsell opportunities during the renewal process and promote higher-tier services or additional products Inbound Sales Handle inbound customer enquiries, quality needs and convert them into sales opportunities Drive these opportunities through the pipeline to closure, ensuring customer satisfaction and commercial success Customer Engagement & Support Leverage internal support teams, including customer service and solution architects, to address customer issues and build tailored solutions Resolve contract and pricing queries efficiently, demonstrating commercial flexibility where appropriate Undertake specific product or service campaigns (e.g. PSTN switch-off replacements) Product & System Knowledge Maintain an up-to-date understanding of the company s products and services Match customer needs with suitable offerings, clearly articulating benefits and value Ensure all sales activities and customer interactions are accurately documented in Salesforce and related systems Skills and Attributes Customer-centric mindset with a drive to provide value and resolve challenges Comfortable working in a reactive, fast-paced environment Highly organized and detail-oriented, with strong follow-through Excellent communication skills verbal and written with a professional and consultative approach Collaborative and team-oriented, open to working cross-functionally Proven experience in customer renewals, inbound sales or account management Strong knowledge of B2B service offerings and ability to match them to client needs Proficiency with CRM systems (e.g. Salesforce) and sales reporting Ability to interpret customer requirements and translate them into commercially viable solutions Understanding of small to medium enterprise (SME) business environments and needs Benefits At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click apply we can t wait to meet you! To view full job description please visit our careers page
Apr 24, 2026
Full time
The Role We are seeking a proactive and customer-focused Sales Executive to manage a portfolio of approximately. As a Sales Executive at Claranet, you ll play a pivotal role in helping customers modernise their businesses through technology. You ll take ownership of a large and diverse portfolio of SME customers, building trusted relationships, renewing long-term partnerships, and uncovering opportunities to grow accounts through additional services and solutions. This is a fast-paced, customer-centric role that blends renewals, inbound sales, and consultative account management. You ll work closely with internal specialists across solutions, customer service, and commercial teams to ensure customers get real value from Claranet s portfolio while developing your own commercial skills in a supportive, collaborative sales environment. If you enjoy engaging with customers, spotting opportunities, and making a measurable impact on revenue while being part of a business that invests in its people and technology, this role offers an excellent platform to grow your sales career. Key Responsibilities Renewals Management Manage customer renewals from initial engagement through to closure Identify upsell opportunities during the renewal process and promote higher-tier services or additional products Inbound Sales Handle inbound customer enquiries, quality needs and convert them into sales opportunities Drive these opportunities through the pipeline to closure, ensuring customer satisfaction and commercial success Customer Engagement & Support Leverage internal support teams, including customer service and solution architects, to address customer issues and build tailored solutions Resolve contract and pricing queries efficiently, demonstrating commercial flexibility where appropriate Undertake specific product or service campaigns (e.g. PSTN switch-off replacements) Product & System Knowledge Maintain an up-to-date understanding of the company s products and services Match customer needs with suitable offerings, clearly articulating benefits and value Ensure all sales activities and customer interactions are accurately documented in Salesforce and related systems Skills and Attributes Customer-centric mindset with a drive to provide value and resolve challenges Comfortable working in a reactive, fast-paced environment Highly organized and detail-oriented, with strong follow-through Excellent communication skills verbal and written with a professional and consultative approach Collaborative and team-oriented, open to working cross-functionally Proven experience in customer renewals, inbound sales or account management Strong knowledge of B2B service offerings and ability to match them to client needs Proficiency with CRM systems (e.g. Salesforce) and sales reporting Ability to interpret customer requirements and translate them into commercially viable solutions Understanding of small to medium enterprise (SME) business environments and needs Benefits At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click apply we can t wait to meet you! To view full job description please visit our careers page
Excellent Sales Coordinator / Sales Support Administrator opportunity! Location: Bordon GU35 where public transport is limited so you would ideally be able to drive Hours: 8am 4.30pm, Mon Fri Our client is one of the UK s most well established and leading specialists in the manufacture of specialist doors for the healthcare sector. Working as the Internal Sales Coordinator, you will give sales support in managing and maintaining a healthy, accurate, and high-performing sales pipeline. This is an excellent opportunity for a more junior candidate looking to build a long-term career in sales. The role offers hands-on experience across CRM management, pipeline coordination, and account support, with a clear development pathway into an external, client-facing sales role. Key Responsibilities Sales Pipeline & CRM Management • Maintain and update accurate records within HubSpot CRM, ensuring all opportunities, contacts, and activities are consistently logged • Support the Sales Team with day-to-day pipeline management, helping to ensure opportunities are progressed effectively • Monitor CRM data quality, ensuring the pipeline remains clean, consistent, and reliable • Support reporting and dashboard accuracy to enable clear visibility of pipeline performance Sales & Account Support • Deliver comprehensive daily coordination and administrative support to a team of six external sales professionals, liaising effectively with estimators and internal support colleagues to ensure smooth sales operations • Assist with the ongoing management of key accounts, ensuring timely follow-ups and accurate documentation • Support preparation for meetings, proposals, and client communications Lead Handling & Sales Activity • Field incoming internal sales enquiries and direct them appropriately • Conduct outbound calls on non-core or lower-priority project enquiries • Qualify and log leads accurately within the CRM system Strategic Support • Work closely with the Strategic Relationship Director to capture and input meeting notes into the CRM • Ensure all key interactions and updates are recorded and accessible to the wider team Tools & Systems • Utilise tools such as HubSpot, LinkedIn, and other bespoke packages to support sales activity, research, and pipeline management Required skills/experience Essential • High attention to detail with strong data accuracy skills • Excellent organisational and time management abilities • Strong communication skills, both written and verbal • Comfortable working with systems, data, and processes • Proactive mindset with a willingness to learn and develop Desirable • Experience using a CRM system (preferably HubSpot) • Previous experience in a sales support, administrative, or customer-facing role • Familiarity with sales processes or pipeline management Performance and Development Performance in this role will be measured through clearly defined KPIs and dashboards within HubSpot, with a focus on CRM accuracy, pipeline support, and activity levels. The role is designed as a development position, providing a strong foundation in sales processes and systems. For the right individual, there is a clear progression pathway into an external sales role, typically after a minimum period of 18 months, subject to individual performance and business requirements. APPLY NOW! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time.
Apr 23, 2026
Full time
Excellent Sales Coordinator / Sales Support Administrator opportunity! Location: Bordon GU35 where public transport is limited so you would ideally be able to drive Hours: 8am 4.30pm, Mon Fri Our client is one of the UK s most well established and leading specialists in the manufacture of specialist doors for the healthcare sector. Working as the Internal Sales Coordinator, you will give sales support in managing and maintaining a healthy, accurate, and high-performing sales pipeline. This is an excellent opportunity for a more junior candidate looking to build a long-term career in sales. The role offers hands-on experience across CRM management, pipeline coordination, and account support, with a clear development pathway into an external, client-facing sales role. Key Responsibilities Sales Pipeline & CRM Management • Maintain and update accurate records within HubSpot CRM, ensuring all opportunities, contacts, and activities are consistently logged • Support the Sales Team with day-to-day pipeline management, helping to ensure opportunities are progressed effectively • Monitor CRM data quality, ensuring the pipeline remains clean, consistent, and reliable • Support reporting and dashboard accuracy to enable clear visibility of pipeline performance Sales & Account Support • Deliver comprehensive daily coordination and administrative support to a team of six external sales professionals, liaising effectively with estimators and internal support colleagues to ensure smooth sales operations • Assist with the ongoing management of key accounts, ensuring timely follow-ups and accurate documentation • Support preparation for meetings, proposals, and client communications Lead Handling & Sales Activity • Field incoming internal sales enquiries and direct them appropriately • Conduct outbound calls on non-core or lower-priority project enquiries • Qualify and log leads accurately within the CRM system Strategic Support • Work closely with the Strategic Relationship Director to capture and input meeting notes into the CRM • Ensure all key interactions and updates are recorded and accessible to the wider team Tools & Systems • Utilise tools such as HubSpot, LinkedIn, and other bespoke packages to support sales activity, research, and pipeline management Required skills/experience Essential • High attention to detail with strong data accuracy skills • Excellent organisational and time management abilities • Strong communication skills, both written and verbal • Comfortable working with systems, data, and processes • Proactive mindset with a willingness to learn and develop Desirable • Experience using a CRM system (preferably HubSpot) • Previous experience in a sales support, administrative, or customer-facing role • Familiarity with sales processes or pipeline management Performance and Development Performance in this role will be measured through clearly defined KPIs and dashboards within HubSpot, with a focus on CRM accuracy, pipeline support, and activity levels. The role is designed as a development position, providing a strong foundation in sales processes and systems. For the right individual, there is a clear progression pathway into an external sales role, typically after a minimum period of 18 months, subject to individual performance and business requirements. APPLY NOW! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time.
Excellent Sales Coordinator / Sales Support Administrator opportunity! Location: Bordon GU35 where public transport is limited so you would ideally be able to drive Hours: 8am 4.30pm, Mon Fri Our client is one of the UK s most well established and leading specialists in the manufacture of specialist doors for the healthcare sector. Working as the Internal Sales Coordinator, you will give sales support in managing and maintaining a healthy, accurate, and high-performing sales pipeline. This is an excellent opportunity for a more junior candidate looking to build a long-term career in sales. The role offers hands-on experience across CRM management, pipeline coordination, and account support, with a clear development pathway into an external, client-facing sales role. Key Responsibilities Sales Pipeline & CRM Management • Maintain and update accurate records within HubSpot CRM, ensuring all opportunities, contacts, and activities are consistently logged • Support the Sales Team with day-to-day pipeline management, helping to ensure opportunities are progressed effectively • Monitor CRM data quality, ensuring the pipeline remains clean, consistent, and reliable • Support reporting and dashboard accuracy to enable clear visibility of pipeline performance Sales & Account Support • Deliver comprehensive daily coordination and administrative support to a team of six external sales professionals, liaising effectively with estimators and internal support colleagues to ensure smooth sales operations • Assist with the ongoing management of key accounts, ensuring timely follow-ups and accurate documentation • Support preparation for meetings, proposals, and client communications Lead Handling & Sales Activity • Field incoming internal sales enquiries and direct them appropriately • Conduct outbound calls on non-core or lower-priority project enquiries • Qualify and log leads accurately within the CRM system Strategic Support • Work closely with the Strategic Relationship Director to capture and input meeting notes into the CRM • Ensure all key interactions and updates are recorded and accessible to the wider team Tools & Systems • Utilise tools such as HubSpot, LinkedIn, and other bespoke packages to support sales activity, research, and pipeline management Required skills/experience Essential • High attention to detail with strong data accuracy skills • Excellent organisational and time management abilities • Strong communication skills, both written and verbal • Comfortable working with systems, data, and processes • Proactive mindset with a willingness to learn and develop Desirable • Experience using a CRM system (preferably HubSpot) • Previous experience in a sales support, administrative, or customer-facing role • Familiarity with sales processes or pipeline management Performance and Development Performance in this role will be measured through clearly defined KPIs and dashboards within HubSpot, with a focus on CRM accuracy, pipeline support, and activity levels. The role is designed as a development position, providing a strong foundation in sales processes and systems. For the right individual, there is a clear progression pathway into an external sales role, typically after a minimum period of 18 months, subject to individual performance and business requirements. APPLY NOW! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time.
Apr 23, 2026
Full time
Excellent Sales Coordinator / Sales Support Administrator opportunity! Location: Bordon GU35 where public transport is limited so you would ideally be able to drive Hours: 8am 4.30pm, Mon Fri Our client is one of the UK s most well established and leading specialists in the manufacture of specialist doors for the healthcare sector. Working as the Internal Sales Coordinator, you will give sales support in managing and maintaining a healthy, accurate, and high-performing sales pipeline. This is an excellent opportunity for a more junior candidate looking to build a long-term career in sales. The role offers hands-on experience across CRM management, pipeline coordination, and account support, with a clear development pathway into an external, client-facing sales role. Key Responsibilities Sales Pipeline & CRM Management • Maintain and update accurate records within HubSpot CRM, ensuring all opportunities, contacts, and activities are consistently logged • Support the Sales Team with day-to-day pipeline management, helping to ensure opportunities are progressed effectively • Monitor CRM data quality, ensuring the pipeline remains clean, consistent, and reliable • Support reporting and dashboard accuracy to enable clear visibility of pipeline performance Sales & Account Support • Deliver comprehensive daily coordination and administrative support to a team of six external sales professionals, liaising effectively with estimators and internal support colleagues to ensure smooth sales operations • Assist with the ongoing management of key accounts, ensuring timely follow-ups and accurate documentation • Support preparation for meetings, proposals, and client communications Lead Handling & Sales Activity • Field incoming internal sales enquiries and direct them appropriately • Conduct outbound calls on non-core or lower-priority project enquiries • Qualify and log leads accurately within the CRM system Strategic Support • Work closely with the Strategic Relationship Director to capture and input meeting notes into the CRM • Ensure all key interactions and updates are recorded and accessible to the wider team Tools & Systems • Utilise tools such as HubSpot, LinkedIn, and other bespoke packages to support sales activity, research, and pipeline management Required skills/experience Essential • High attention to detail with strong data accuracy skills • Excellent organisational and time management abilities • Strong communication skills, both written and verbal • Comfortable working with systems, data, and processes • Proactive mindset with a willingness to learn and develop Desirable • Experience using a CRM system (preferably HubSpot) • Previous experience in a sales support, administrative, or customer-facing role • Familiarity with sales processes or pipeline management Performance and Development Performance in this role will be measured through clearly defined KPIs and dashboards within HubSpot, with a focus on CRM accuracy, pipeline support, and activity levels. The role is designed as a development position, providing a strong foundation in sales processes and systems. For the right individual, there is a clear progression pathway into an external sales role, typically after a minimum period of 18 months, subject to individual performance and business requirements. APPLY NOW! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time.
Overview The Share Registration Strategy Manager will be based from our stunning central London office on a hybrid basis, meaning you'll need to be within a commutable distance to enable you to be in the office on a weekly basis. Your role is to provide strategic support to share registration PLC clients and their Company Secretarial Teams, including the provision of industry insight. You'll match the client's needs to MUFG Pension & Market Services' offering, tailoring engagement to sell the solution/s based on their key drivers. The role will require you to use client interaction and market awareness to inform future product development. You'll be joining a close-knit team who work collaboratively with a wide range of internal stakeholders. We genuinely value a positive, friendly team dynamic, which is central to how we support each other, enjoy our work and deliver meaningful outcomes. You'll play an important role in a supportive environment where contributing to both the team culture and the wider MUFG Corporate Markets business really matters. You'll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services. You'll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career and we'll provide the support you need to do just that. Benefits 26 days annual leave, plus a wellbeing day, a volunteer day, bank holidays and the opportunity to buy up to 5 days' extra each year Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions; Car Salary Sacrifice scheme Appreciate programme: Employee recognition programme Company Pension Scheme Medical insurance Life Assurance Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave What you need Exceptional verbal and written communication skills, with the ability to build and maintain relationships with a variety of stakeholders, clients and customers The ability to influence, persuade and develop strong working relationships both internally and externally to achieve favourable outcomes Strong commercial awareness and the ability to identify opportunities through innovation and industry change Demonstrable experience within financial services, ideally within securities or share registration, with an ability to evidence the value proposition to clients A collaborative approach with key stakeholders, building relationships and becoming a trusted partner and advisor whilst demonstrating strong emotional intelligence The ability to demonstrate conceptual thinking, initiative, pro activeness, innovation and persistence in order to create growth opportunities Strong analytical and problem solving capabilities, great organisational skills and the drive and desire to succeed whilst demonstrating a flexible attitude to changing deadlines and priorities Outstanding customer focus enabling you to deliver a 'best in class' experience for all clients and their shareholders Demonstrable leadership skills with an enthusiasm for new ideas and the ability to develop opportunities within MUFG Pension & Market Services Resilience, passion, drive, self motivation and a pro active, can do attitude Day to Day, you will Support the development and delivery of the most viable products/initiatives and flexible strategic solutions in conjunction with relevant stakeholders across the business, feeding into product development and user experience initiatives as appropriate Educate clients and influence through direct engagement in order to retain or sell strategic and creative solutions Direct, drive and develop key strategic programmes in response to client demands to achieve agreed revenue targets Support the monitoring and management of any industry changes, ensuring MUFG Pension & Market Services influences where appropriate, communicating change accordingly and modifying systems and procedures in time for all necessary change Help identify proposition gaps, develop products and technology solutions, innovating and driving growth into the front office and wider MUFG Pension & Market Services client base with a key focus on digital services and solutions where possible Support with key client meetings to showcase prototypes, new services and solutions, developing our thinking and demonstrating thought leadership Represent MUFG Pension & Market Services by sitting on industry working groups and forums as required Assist in checking for and responding to relevant industry consultation papers The above list of key accountabilities is not an exhaustive list and may change from time to time based on business needs. About Us MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights. About the Team Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe. Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division. MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values. We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment. Job Info Job Identification 14502 Job Category Sales & Business Development Posting Date 03/04/2026, 03:25 PM Locations 51 Lime Street, London, EC3M 7DQ, GB
Apr 22, 2026
Full time
Overview The Share Registration Strategy Manager will be based from our stunning central London office on a hybrid basis, meaning you'll need to be within a commutable distance to enable you to be in the office on a weekly basis. Your role is to provide strategic support to share registration PLC clients and their Company Secretarial Teams, including the provision of industry insight. You'll match the client's needs to MUFG Pension & Market Services' offering, tailoring engagement to sell the solution/s based on their key drivers. The role will require you to use client interaction and market awareness to inform future product development. You'll be joining a close-knit team who work collaboratively with a wide range of internal stakeholders. We genuinely value a positive, friendly team dynamic, which is central to how we support each other, enjoy our work and deliver meaningful outcomes. You'll play an important role in a supportive environment where contributing to both the team culture and the wider MUFG Corporate Markets business really matters. You'll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services. You'll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career and we'll provide the support you need to do just that. Benefits 26 days annual leave, plus a wellbeing day, a volunteer day, bank holidays and the opportunity to buy up to 5 days' extra each year Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions; Car Salary Sacrifice scheme Appreciate programme: Employee recognition programme Company Pension Scheme Medical insurance Life Assurance Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave What you need Exceptional verbal and written communication skills, with the ability to build and maintain relationships with a variety of stakeholders, clients and customers The ability to influence, persuade and develop strong working relationships both internally and externally to achieve favourable outcomes Strong commercial awareness and the ability to identify opportunities through innovation and industry change Demonstrable experience within financial services, ideally within securities or share registration, with an ability to evidence the value proposition to clients A collaborative approach with key stakeholders, building relationships and becoming a trusted partner and advisor whilst demonstrating strong emotional intelligence The ability to demonstrate conceptual thinking, initiative, pro activeness, innovation and persistence in order to create growth opportunities Strong analytical and problem solving capabilities, great organisational skills and the drive and desire to succeed whilst demonstrating a flexible attitude to changing deadlines and priorities Outstanding customer focus enabling you to deliver a 'best in class' experience for all clients and their shareholders Demonstrable leadership skills with an enthusiasm for new ideas and the ability to develop opportunities within MUFG Pension & Market Services Resilience, passion, drive, self motivation and a pro active, can do attitude Day to Day, you will Support the development and delivery of the most viable products/initiatives and flexible strategic solutions in conjunction with relevant stakeholders across the business, feeding into product development and user experience initiatives as appropriate Educate clients and influence through direct engagement in order to retain or sell strategic and creative solutions Direct, drive and develop key strategic programmes in response to client demands to achieve agreed revenue targets Support the monitoring and management of any industry changes, ensuring MUFG Pension & Market Services influences where appropriate, communicating change accordingly and modifying systems and procedures in time for all necessary change Help identify proposition gaps, develop products and technology solutions, innovating and driving growth into the front office and wider MUFG Pension & Market Services client base with a key focus on digital services and solutions where possible Support with key client meetings to showcase prototypes, new services and solutions, developing our thinking and demonstrating thought leadership Represent MUFG Pension & Market Services by sitting on industry working groups and forums as required Assist in checking for and responding to relevant industry consultation papers The above list of key accountabilities is not an exhaustive list and may change from time to time based on business needs. About Us MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights. About the Team Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe. Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division. MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values. We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment. Job Info Job Identification 14502 Job Category Sales & Business Development Posting Date 03/04/2026, 03:25 PM Locations 51 Lime Street, London, EC3M 7DQ, GB
Are you ready to be part of the future? We're not just imagining tomorrow - we are creating it. From advanced defence technology to innovative developments, we aim to empower and protect lives. Join us as an Antenna Electromagnetic Engineer at our Farnborough site, where you will have the opportunity to work with innovative technology alongside some of the most talented minds. The Role As an Antenna Electromagnetic Engineer , you will play a key role in developing and modelling antennas and electromagnetic systems that support both defence and commercial applications, helping to advance innovative technologies and programmes. You will be part of the Electromagnetics Group within the Advanced Materials and Devices team. You will support technical projects, manage your own workload, contribute to work packages, and participate in ongoing projects across defence and commercial portfolios. While you will work independently on day-to-day tasks, cooperation with the wider team is an important part of the role. Key Contributions Support the development of novel antennas and related systems for civil and defence applications Participate in electromagnetic (EM) modelling of complex EM interactions on internal and external programmes Provide advice to internal and external customers on EM modelling and design Support delivery of key programmes relating to antennas, communications, and sensing systems Contribute to bid development and technical proposals Work cooperatively across teams to deliver holistic solutions Essential Experience Interest in metamaterials and antenna functionality; practical RF exposure is a bonus Familiarity with CST / HFSS or willingness to develop skills in modelling and simulation tools Some understanding of PCB or circuit board integration, or experience working alongside those who do Comfortable organising your own workload and supporting others in the team Able to work independently while contributing effectively in a cooperative group Essential Qualifications & Knowledge Degree in Physics, Electrical Engineering, or a related technical field Knowledge of contemporary antenna theory Understanding of electromagnetic metamaterials and modelling Awareness of EM measurement techniques Inclusive by Design We value difference and lack a fixed idea regarding background or education. If you can demonstrate the required experience and willingness to learn, we would like to hear from you. Working at Farnborough Our Farnborough site features state-of-the-art facilities, including high-energy laser technologies, a 5m pressurised wind tunnel, and large R&D projects. You will join talented teams of engineers, IT & cyber specialists, and project managers contributing to future defence solutions in the UK. Why Join Us? This is an exciting time to be part of an organisation expanding into new markets. We value innovation and encourage taking on a variety of cooperative projects, providing opportunities to work across disciplines and realise your full potential.
Apr 21, 2026
Full time
Are you ready to be part of the future? We're not just imagining tomorrow - we are creating it. From advanced defence technology to innovative developments, we aim to empower and protect lives. Join us as an Antenna Electromagnetic Engineer at our Farnborough site, where you will have the opportunity to work with innovative technology alongside some of the most talented minds. The Role As an Antenna Electromagnetic Engineer , you will play a key role in developing and modelling antennas and electromagnetic systems that support both defence and commercial applications, helping to advance innovative technologies and programmes. You will be part of the Electromagnetics Group within the Advanced Materials and Devices team. You will support technical projects, manage your own workload, contribute to work packages, and participate in ongoing projects across defence and commercial portfolios. While you will work independently on day-to-day tasks, cooperation with the wider team is an important part of the role. Key Contributions Support the development of novel antennas and related systems for civil and defence applications Participate in electromagnetic (EM) modelling of complex EM interactions on internal and external programmes Provide advice to internal and external customers on EM modelling and design Support delivery of key programmes relating to antennas, communications, and sensing systems Contribute to bid development and technical proposals Work cooperatively across teams to deliver holistic solutions Essential Experience Interest in metamaterials and antenna functionality; practical RF exposure is a bonus Familiarity with CST / HFSS or willingness to develop skills in modelling and simulation tools Some understanding of PCB or circuit board integration, or experience working alongside those who do Comfortable organising your own workload and supporting others in the team Able to work independently while contributing effectively in a cooperative group Essential Qualifications & Knowledge Degree in Physics, Electrical Engineering, or a related technical field Knowledge of contemporary antenna theory Understanding of electromagnetic metamaterials and modelling Awareness of EM measurement techniques Inclusive by Design We value difference and lack a fixed idea regarding background or education. If you can demonstrate the required experience and willingness to learn, we would like to hear from you. Working at Farnborough Our Farnborough site features state-of-the-art facilities, including high-energy laser technologies, a 5m pressurised wind tunnel, and large R&D projects. You will join talented teams of engineers, IT & cyber specialists, and project managers contributing to future defence solutions in the UK. Why Join Us? This is an exciting time to be part of an organisation expanding into new markets. We value innovation and encourage taking on a variety of cooperative projects, providing opportunities to work across disciplines and realise your full potential.
Company - Construction/Engineering Specialist Job Title - Service Desk Manager Location - Dartford Salary - £40k - £45k (Depending on experience) We have a new exciting for an experienced Service Desk Manager to join a growing company located in the Dartford area. The successful candidate will lead the companies support teams, ensuring consistently excellent customer service, SLA compliance, and optimal utilisation of technical resources-maintaining average SLA compliance of better than 95%, PPM adherence of 90%, first time fix rate of better than 75% and with a target engineer utilisation of at least 85%. Key Responsibilities Operational Management & SLA Oversight Ensure timely resolution of customer queries and incidents, consistently meeting or exceeding agreed SLAs. Monitor key performance metrics (e.g., first response time, resolution time, customer satisfaction) to drive continuous improvement. Resource & Utilisation Planning Maintain engineer utilisation at or above an average of 85% through accurate forecasting, dynamic scheduling, load balancing, and capacity planning. Team Leadership & Performance Recruit, train, mentor, and evaluate your team. Provide coaching, performance reviews, and career development paths to build a motivated and effective team. Process Governance & Continuous Improvement Design, document, and optimise service desk processes. Conduct regular assessments (SWOT, gap analysis) to identify and implement improvements. Reporting & Stakeholder Alignment Produce and present regular performance and utilisation reports to senior leadership. Engage with internal teams to align support delivery with business goals and drive operational improvements. Customer Service Excellence Ensure team delivers timely, clear, courteous, and jargon-free communication. Take ownership of escalated or sensitive cases to maintain customer trust and satisfaction. Tools & Budget Management Oversee service desk tools (scheduling board, knowledge base, dashboards), manage licence and vendor relationships, and ensure cost-effective operations. Required Skills & Experience Proven leadership experience in managing busy service desk or support operations, ideally within technical or engineering environments. Strong understanding of Service Desk Management with experience applying incident, problem, change, and service-level management processes. Demonstrated success in meeting SLAs and managing resource utilisation efficiently. Excellent communicator-adept at managing internal and customer-facing interactions. Proficient in setting and analysing KPIs and performance metrics; experienced with service desk platforms. Skilled in creating process documentation and driving continual improvement. Budgeting and vendor management experience to oversee tools/licenses within business constraints. Customer-focused mindset with the ability to manage escalations and drive satisfaction.
Sep 21, 2025
Full time
Company - Construction/Engineering Specialist Job Title - Service Desk Manager Location - Dartford Salary - £40k - £45k (Depending on experience) We have a new exciting for an experienced Service Desk Manager to join a growing company located in the Dartford area. The successful candidate will lead the companies support teams, ensuring consistently excellent customer service, SLA compliance, and optimal utilisation of technical resources-maintaining average SLA compliance of better than 95%, PPM adherence of 90%, first time fix rate of better than 75% and with a target engineer utilisation of at least 85%. Key Responsibilities Operational Management & SLA Oversight Ensure timely resolution of customer queries and incidents, consistently meeting or exceeding agreed SLAs. Monitor key performance metrics (e.g., first response time, resolution time, customer satisfaction) to drive continuous improvement. Resource & Utilisation Planning Maintain engineer utilisation at or above an average of 85% through accurate forecasting, dynamic scheduling, load balancing, and capacity planning. Team Leadership & Performance Recruit, train, mentor, and evaluate your team. Provide coaching, performance reviews, and career development paths to build a motivated and effective team. Process Governance & Continuous Improvement Design, document, and optimise service desk processes. Conduct regular assessments (SWOT, gap analysis) to identify and implement improvements. Reporting & Stakeholder Alignment Produce and present regular performance and utilisation reports to senior leadership. Engage with internal teams to align support delivery with business goals and drive operational improvements. Customer Service Excellence Ensure team delivers timely, clear, courteous, and jargon-free communication. Take ownership of escalated or sensitive cases to maintain customer trust and satisfaction. Tools & Budget Management Oversee service desk tools (scheduling board, knowledge base, dashboards), manage licence and vendor relationships, and ensure cost-effective operations. Required Skills & Experience Proven leadership experience in managing busy service desk or support operations, ideally within technical or engineering environments. Strong understanding of Service Desk Management with experience applying incident, problem, change, and service-level management processes. Demonstrated success in meeting SLAs and managing resource utilisation efficiently. Excellent communicator-adept at managing internal and customer-facing interactions. Proficient in setting and analysing KPIs and performance metrics; experienced with service desk platforms. Skilled in creating process documentation and driving continual improvement. Budgeting and vendor management experience to oversee tools/licenses within business constraints. Customer-focused mindset with the ability to manage escalations and drive satisfaction.
