Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 27, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 27, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 27, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 27, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 27, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 27, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 27, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Apr 27, 2026
Full time
Your Career with Our Commercial Lines Motor Claims Team! Starting salary between £26,700 to £29,650 (depending on hours, skills, and experience) plus additional benefits Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35 hours, but we are open to consider flexible working options and there are also opportunities to increase to a 40-hour contract subject to review and following a period within the business. Our team handles a diverse portfolio of claims involving trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and more, ensuring that your work remains varied and engaging. These are permanent roles will involve hours covering our opening times of 8.00am to 6.00pm (Monday - Friday) A bit about the job In this role, you will support our customers and brokers throughout the motor claims process. You will assist customers and brokers from the initial claim report to the final resolution, coordinating the arrangement of replacement vehicles, processing vehicle settlements, and providing updates on repairs and liability. You need to work proactively on the claim, building strong relationships with brokers, and minimising the inconvenience to our customers daily lives. You will need to juggle multiple tasks at pace and utilise a range of digital systems. Please click on the video link for an insight on how we help our customers at their times of need: Skills and experience we're looking for Motor Claims Experience: Previous experience in motor claims or claims handling is highly desirable, but not essential. Fast-Paced Environment: Ability to multitask and prioritize responsibilities in a dynamic setting. Team Collaboration: Willingness to learn, assist colleagues, and embrace change. Customer Focus: Commitment to delivering high-quality service and prioritizing customer needs. Digital Proficiency: Strong IT skills, with experience using software such as Microsoft Outlook and Word. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £26,700 - £29,650 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look her e We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Ananta Rai on
Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35hours,but we are open to consider flexible working optionsand there are also opportunitiestoincrease to a40-hourcontract subject to click apply for full job details
Apr 26, 2026
Full time
Are you an experienced claims handler looking for a new challenge or are you ready to advance your career in a dynamic and supportive environment? We have exciting opportunities available in our expanding Commercial Lines Motor Claims Team. Our standard contracts are 35hours,but we are open to consider flexible working optionsand there are also opportunitiestoincrease to a40-hourcontract subject to click apply for full job details
Job Title: Credit Hire Handler Location: Sevenoaks or Liverpool with hybrid working Salary: Between 29,133 and 34,047 plus potential annual bonus of up to 2000 paid quarterly Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9am to 5:30pm About The Role: Reporting to the Mitigation Operational Team Leader, the Credit Hire Handler will mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by pro-actively managing a portfolio of motor claims from allocation through to settlement. This individual will also monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party's claim direct to reduce overall hire duration. What you will be doing: Validating all motor claims across the mitigation team for indemnity and fraud Accurately assessing liability whilst utilising all available evidence and tools You will contact all potential Claimants or Representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file Identifying cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers Ensuring indemnity spend is minimized by commercial decision making Proactive diary management to monitor and progress live hire cases Accurate quantum assessment of claims presented using the relevant tools available to assist Applying accurate reserves in line with company guidelines Any other Ad hoc task as the needs of the business dictate What we're looking for: A persuasive, confident and strong communicator with effective negotiation skills Ability to use own initiative to explore all options to achieve the best outcome for the business Good understanding of Insurer RTA obligations, credit hire, existing credit hire case law, legal precedent and procedure Motivated self-starter with the ability to work as part of a team Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Credit Hire Handler, Credit Hire Administrator, Credit Hire Executive, Claims Handler, Insurance Claims Handler may also be considered for this role.
Apr 22, 2026
Full time
Job Title: Credit Hire Handler Location: Sevenoaks or Liverpool with hybrid working Salary: Between 29,133 and 34,047 plus potential annual bonus of up to 2000 paid quarterly Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9am to 5:30pm About The Role: Reporting to the Mitigation Operational Team Leader, the Credit Hire Handler will mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by pro-actively managing a portfolio of motor claims from allocation through to settlement. This individual will also monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party's claim direct to reduce overall hire duration. What you will be doing: Validating all motor claims across the mitigation team for indemnity and fraud Accurately assessing liability whilst utilising all available evidence and tools You will contact all potential Claimants or Representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file Identifying cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers Ensuring indemnity spend is minimized by commercial decision making Proactive diary management to monitor and progress live hire cases Accurate quantum assessment of claims presented using the relevant tools available to assist Applying accurate reserves in line with company guidelines Any other Ad hoc task as the needs of the business dictate What we're looking for: A persuasive, confident and strong communicator with effective negotiation skills Ability to use own initiative to explore all options to achieve the best outcome for the business Good understanding of Insurer RTA obligations, credit hire, existing credit hire case law, legal precedent and procedure Motivated self-starter with the ability to work as part of a team Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Credit Hire Handler, Credit Hire Administrator, Credit Hire Executive, Claims Handler, Insurance Claims Handler may also be considered for this role.
