Wireless Logic
Reading, Berkshire
Any company can tell you about how they are a multi award winning, market leading business and yes, we're both of those things in the world of IoT connectivity! But we're more than that. Our mission? To make IoT management a breeze for any device, anywhere. With over18 million IoT subscriptionsactive in165 countriesand direct partnerships with50 mobile networks, we connect you to more than750 networks worldwide, delivering unmatched value across the IoT connectivity chain. Innovation is in our DNA, and we have an insatiable hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. The Opportunity We are seeking an exceptional Managing Director - Operations to lead and scale the operational backbone of Wireless Logic. This role is accountable for the end-to-end operational performance of the business, ensuring that we can sell, deliver, bill, support, comply and govern effectively at scale. You will play a critical role in enabling growth while ensuring operational control, consistency, and resilience across a complex, international organisation. Working in close partnership with the Managing Director - Technology, this role ensures alignment between service delivery, platform reliability and change, supporting a high availability, regulated and product led business. This is a highly strategic and hands on leadership role requiring strong commercial, operational and governance expertise. Key Responsibilities Include But Not Limited To: End-to-End Operational Leadership Own operational performance across: Customer service delivery Commercial lifecycle (Contract-to-Cash) Internal IT and business systems Compliance, quality and ESG Legal governance Ensure operations are predictable, scalable, controlled and auditable Translate company strategy into repeatable, high-quality operational execution Drive alignment between service delivery, commercial performance and operational control Customer Service & Experience Own the customer service operating model and customer experience outcomes Ensure service operations: Deliver consistent, high-quality customer support Meet contractual SLAs and performance standards Provide clear communication during incidents and change Partner with Technology to: Manage customer impact during incidents Ensure effective service recovery and coordination Ensure customer experience is protected through growth and transformation Commercial Lifecycle Performance & Revenue Protection Ensure the organisation can contract, fulfil and bill customers accurately at scale Hold leadership accountable for: Revenue integrity Billing accuracy Commercial assurance across the lifecycle Partner with the CFO to ensure: Financial accuracy and control Alignment between operational execution and financial reporting Drive operational models that support revenue growth and margin optimisation Business Operations, Systems & Enablement Ensure internal systems and processes enable efficient and scalable operations Drive: End-to-end process integration across the business Reduction of system fragmentation and inefficiencies Secure, compliant and auditable system environments Own prioritisation of internal IT and operational system changes Compliance, Quality & ESG Assurance Own the organisation's assurance and compliance posture Ensure regulatory, quality and ESG obligations are: Clearly defined and understood Embedded into operational processes Actively monitored and managed Maintain confidence with regulators, auditors, customers and the Board Drive continuous improvement through audit and assurance insights Legal Governance & Risk Management Oversee legal governance through the General Counsel Ensure legal risks are: Identified early Managed pragmatically Escalated appropriately Ensure legal frameworks support commercial activity and operational execution Operational Governance & Decision Making Own and lead the operational governance framework Chair key forums including: Service performance reviews Commercial assurance and margin reviews Risk, compliance and audit forums Ensure: Clear accountability and escalation paths Strong cross functional alignment Effective resolution of operational conflicts Act as final decision maker on trade offs between: Customer experience Operational efficiency Commercial performance Partnership with Product & Go To Market Partner with Product and GTM leadership to ensure: Product strategies are operationally deliverable Pricing and commercial constructs are executable Products are scalable, compliant and supportable Act as joint owner of: Product operability standards Launch readiness and go/no go decisions Provide insight on: Cost to serve Service complexity Customer experience drivers Partnership with Managing Director - Technology Act as the primary operational counterpart to Technology leadership Ensure alignment between: Service delivery Platform reliability Change and transformation initiatives Balance: Operational stability Platform evolution and innovation Maintain clear accountability boundaries: Technology: platforms, engineering, reliability Operations: service delivery, commercial performance, operational control Measures of Success Customer SLA performance and satisfaction Billing accuracy and revenue leakage reduction Margin performance and cost to serve efficiency Audit, regulatory and compliance outcomes Internal system performance and usability Reduction in operational defects and repeat issues Strength and maturity of operational governance and controls Confidence of Board, regulators and executive stakeholders Required Experience & Attributes Proven experience in a senior operational leadership role within a complex, international business Strong background in telecoms, IoT, SaaS, or subscription based environments Demonstrated success in building and scaling end to end operating models Deep understanding of commercial lifecycle management (Contract-to-Cash) Experience operating in regulated or compliance heavy environments Strong financial and commercial acumen, including margin and cost to serve management Experience working in private equity backed or high growth organisations is highly desirable Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we aim to reflect the world's diverse voices both internally and externally to ensure success in our mission.
Any company can tell you about how they are a multi award winning, market leading business and yes, we're both of those things in the world of IoT connectivity! But we're more than that. Our mission? To make IoT management a breeze for any device, anywhere. With over18 million IoT subscriptionsactive in165 countriesand direct partnerships with50 mobile networks, we connect you to more than750 networks worldwide, delivering unmatched value across the IoT connectivity chain. Innovation is in our DNA, and we have an insatiable hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. The Opportunity We are seeking an exceptional Managing Director - Operations to lead and scale the operational backbone of Wireless Logic. This role is accountable for the end-to-end operational performance of the business, ensuring that we can sell, deliver, bill, support, comply and govern effectively at scale. You will play a critical role in enabling growth while ensuring operational control, consistency, and resilience across a complex, international organisation. Working in close partnership with the Managing Director - Technology, this role ensures alignment between service delivery, platform reliability and change, supporting a high availability, regulated and product led business. This is a highly strategic and hands on leadership role requiring strong commercial, operational and governance expertise. Key Responsibilities Include But Not Limited To: End-to-End Operational Leadership Own operational performance across: Customer service delivery Commercial lifecycle (Contract-to-Cash) Internal IT and business systems Compliance, quality and ESG Legal governance Ensure operations are predictable, scalable, controlled and auditable Translate company strategy into repeatable, high-quality operational execution Drive alignment between service delivery, commercial performance and operational control Customer Service & Experience Own the customer service operating model and customer experience outcomes Ensure service operations: Deliver consistent, high-quality customer support Meet contractual SLAs and performance standards Provide clear communication during incidents and change Partner with Technology to: Manage customer impact during incidents Ensure effective service recovery and coordination Ensure customer experience is protected through growth and transformation Commercial Lifecycle Performance & Revenue Protection Ensure the organisation can contract, fulfil and bill customers accurately at scale Hold leadership accountable for: Revenue integrity Billing accuracy Commercial assurance across the lifecycle Partner with the CFO to ensure: Financial accuracy and control Alignment between operational execution and financial reporting Drive operational models that support revenue growth and margin optimisation Business Operations, Systems & Enablement Ensure internal systems and processes enable efficient and scalable operations Drive: End-to-end process integration across the business Reduction of system fragmentation and inefficiencies Secure, compliant and auditable system environments Own prioritisation of internal IT and operational system changes Compliance, Quality & ESG Assurance Own the organisation's assurance and compliance posture Ensure regulatory, quality and ESG obligations are: Clearly defined and understood Embedded into operational processes Actively monitored and managed Maintain confidence with regulators, auditors, customers and the Board Drive continuous improvement through audit and assurance insights Legal Governance & Risk Management Oversee legal governance through the General Counsel Ensure legal risks are: Identified early Managed pragmatically Escalated appropriately Ensure legal frameworks support commercial activity and operational execution Operational Governance & Decision Making Own and lead the operational governance framework Chair key forums including: Service performance reviews Commercial assurance and margin reviews Risk, compliance and audit forums Ensure: Clear accountability and escalation paths Strong cross functional alignment Effective resolution of operational conflicts Act as final decision maker on trade offs between: Customer experience Operational efficiency Commercial performance Partnership with Product & Go To Market Partner with Product and GTM leadership to ensure: Product strategies are operationally deliverable Pricing and commercial constructs are executable Products are scalable, compliant and supportable Act as joint owner of: Product operability standards Launch readiness and go/no go decisions Provide insight on: Cost to serve Service complexity Customer experience drivers Partnership with Managing Director - Technology Act as the primary operational counterpart to Technology leadership Ensure alignment between: Service delivery Platform reliability Change and transformation initiatives Balance: Operational stability Platform evolution and innovation Maintain clear accountability boundaries: Technology: platforms, engineering, reliability Operations: service delivery, commercial performance, operational control Measures of Success Customer SLA performance and satisfaction Billing accuracy and revenue leakage reduction Margin performance and cost to serve efficiency Audit, regulatory and compliance outcomes Internal system performance and usability Reduction in operational defects and repeat issues Strength and maturity of operational governance and controls Confidence of Board, regulators and executive stakeholders Required Experience & Attributes Proven experience in a senior operational leadership role within a complex, international business Strong background in telecoms, IoT, SaaS, or subscription based environments Demonstrated success in building and scaling end to end operating models Deep understanding of commercial lifecycle management (Contract-to-Cash) Experience operating in regulated or compliance heavy environments Strong financial and commercial acumen, including margin and cost to serve management Experience working in private equity backed or high growth organisations is highly desirable Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we aim to reflect the world's diverse voices both internally and externally to ensure success in our mission.
NPK Access Solution Ltd
Abingdon, Oxfordshire
Overview Are you looking for a job that requires more than just utilising your Class 1 licence to drive? If so then we may have the job for you! Due to continued expansion of our established and highly successful business, we are actively seeking Class 1 drivers to join the operations team. We are actively seeking HGV Class 1 Wagon & Drag drivers to join our operations team to not only deliver our Durabase Matting to our customer sites but to also install and recover the mats at our customer projects. There are vacancies in Oxfordshire, Lanarkshire. What We Do NPK Access Solution Ltd is the sole supplier of Durabase matting in the UK - hiring and installing this class-leading site access solution throughout the UK. Our matting system allows our customers to access their work sites, often located in very challenging locations, throughout the year. We have a wide-ranging client base across construction, events, crane hire and temporary builds, to name but a few. We are exceptionally strong in the utility sector, where our customers require access all year round to power networks, railway lines and energy installations. With our unwavering commitment to the health and safety of our people, our customers, and those around us, we also pride ourselves on developing our employees to further their careers with us. We are passionate about innovation, the environment, and positive teamwork, thus providing our customers with exquisite service. Our installation and recovery operations are undertaken across the entire UK, often in remote locations in all weather, and involve working as a crew of two/three team members or more, often with nights away in your own truck (not sharing with others). What We Value We maintain an unwavering commitment to act in accordance with our Core Values of Integrity, Respect, Excellence, and Accountability which ensure our customers receive the best products and services we can offer and that you experience a safe workplace where you can thrive: Safety - Protecting each other like family while sustaining the environment in which we work. Integrity - Acting honestly, ethically, and responsibly in all aspects of our business. Respect - Dealing fairly and openly with employees, customers, suppliers and community. Excellence - Delivering value through performance, innovation and service quality. Accountability - Using good judgment and taking responsibility for our actions. Essential Functions Responsible for transporting our Mats safely and efficiently to sites. This role requires a strong commitment to safety, excellent driving skills, and the ability to drive a W&D and operate a HIAB crane. As a W&D driver you will play a crucial role in the operations team and deliver a high class service on the installation and recovery of our Trackway throughout the UK, this includes nights away in your truck (not sharing with others). The successful applicant will be: Operate lorries to transport goods and Plant to designated locations. Ensure the safe loading and unloading of Mats. Conduct pre-trip and post-trip inspections of the vehicle to ensure it is in good working condition. Maintain accurate delivery logs and documentation as required. Adhere to all traffic laws and regulations while driving. Communicate effectively with dispatchers and other team members regarding delivery schedules and any potential delays. Assist in the maintenance of the vehicle by reporting any issues or concerns promptly Ability to follow exact direction. Able to maintain accurate paperwork/electronic records. Ability to operate heavy equipment (crane) or willing to be trained. Able to work as part of a team. Knowledge of hand tools. Must be able to adhere to all Health and Safety procedures and rules. Must have good interpersonal skills required to work in a team environment. Ability to work a flexible schedule (day, night, occasional weekends). Ability to assist with installing/removing mats. Must be comfortable with securing loads using ratchet straps. Construction and Transmission & Distribution experience preferred. Must be able to pass a criminal background check, motor vehicle record check and drug/alcohol screen/physical. Reliable and trustworthy, good timekeeper, able to use their own initiative and highly motivated. Full training will be provided, with development opportunities and ability to progress within the company. Job Types: Full-time, Permanent, plus overtime opportunities paid at time in a half and double time. Requirements Applicants must have a current HGV Class 1 licence. HIAB experience with ALLMI card preferred, but training can be provided for the right candidates CSCS card desirable but not essential as full training will be provided. Job Types: Full-time, Permanent Pay: From £17.00 per hour Benefits: Additional leave Company pension Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay Application question(s): Are you able to work away from home in all weather during Monday - Friday anywhere in the UK? Licence/Certification: HGV class 1 driving License (required) Work authorisation: United Kingdom (required) Willingness to travel: 100% (required) Work Location: On the road
Overview Are you looking for a job that requires more than just utilising your Class 1 licence to drive? If so then we may have the job for you! Due to continued expansion of our established and highly successful business, we are actively seeking Class 1 drivers to join the operations team. We are actively seeking HGV Class 1 Wagon & Drag drivers to join our operations team to not only deliver our Durabase Matting to our customer sites but to also install and recover the mats at our customer projects. There are vacancies in Oxfordshire, Lanarkshire. What We Do NPK Access Solution Ltd is the sole supplier of Durabase matting in the UK - hiring and installing this class-leading site access solution throughout the UK. Our matting system allows our customers to access their work sites, often located in very challenging locations, throughout the year. We have a wide-ranging client base across construction, events, crane hire and temporary builds, to name but a few. We are exceptionally strong in the utility sector, where our customers require access all year round to power networks, railway lines and energy installations. With our unwavering commitment to the health and safety of our people, our customers, and those around us, we also pride ourselves on developing our employees to further their careers with us. We are passionate about innovation, the environment, and positive teamwork, thus providing our customers with exquisite service. Our installation and recovery operations are undertaken across the entire UK, often in remote locations in all weather, and involve working as a crew of two/three team members or more, often with nights away in your own truck (not sharing with others). What We Value We maintain an unwavering commitment to act in accordance with our Core Values of Integrity, Respect, Excellence, and Accountability which ensure our customers receive the best products and services we can offer and that you experience a safe workplace where you can thrive: Safety - Protecting each other like family while sustaining the environment in which we work. Integrity - Acting honestly, ethically, and responsibly in all aspects of our business. Respect - Dealing fairly and openly with employees, customers, suppliers and community. Excellence - Delivering value through performance, innovation and service quality. Accountability - Using good judgment and taking responsibility for our actions. Essential Functions Responsible for transporting our Mats safely and efficiently to sites. This role requires a strong commitment to safety, excellent driving skills, and the ability to drive a W&D and operate a HIAB crane. As a W&D driver you will play a crucial role in the operations team and deliver a high class service on the installation and recovery of our Trackway throughout the UK, this includes nights away in your truck (not sharing with others). The successful applicant will be: Operate lorries to transport goods and Plant to designated locations. Ensure the safe loading and unloading of Mats. Conduct pre-trip and post-trip inspections of the vehicle to ensure it is in good working condition. Maintain accurate delivery logs and documentation as required. Adhere to all traffic laws and regulations while driving. Communicate effectively with dispatchers and other team members regarding delivery schedules and any potential delays. Assist in the maintenance of the vehicle by reporting any issues or concerns promptly Ability to follow exact direction. Able to maintain accurate paperwork/electronic records. Ability to operate heavy equipment (crane) or willing to be trained. Able to work as part of a team. Knowledge of hand tools. Must be able to adhere to all Health and Safety procedures and rules. Must have good interpersonal skills required to work in a team environment. Ability to work a flexible schedule (day, night, occasional weekends). Ability to assist with installing/removing mats. Must be comfortable with securing loads using ratchet straps. Construction and Transmission & Distribution experience preferred. Must be able to pass a criminal background check, motor vehicle record check and drug/alcohol screen/physical. Reliable and trustworthy, good timekeeper, able to use their own initiative and highly motivated. Full training will be provided, with development opportunities and ability to progress within the company. Job Types: Full-time, Permanent, plus overtime opportunities paid at time in a half and double time. Requirements Applicants must have a current HGV Class 1 licence. HIAB experience with ALLMI card preferred, but training can be provided for the right candidates CSCS card desirable but not essential as full training will be provided. Job Types: Full-time, Permanent Pay: From £17.00 per hour Benefits: Additional leave Company pension Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay Application question(s): Are you able to work away from home in all weather during Monday - Friday anywhere in the UK? Licence/Certification: HGV class 1 driving License (required) Work authorisation: United Kingdom (required) Willingness to travel: 100% (required) Work Location: On the road
Driver Hire Southampton & Winchester
Southampton, Hampshire
Driver Hire Southampton are currently recruiting a hands-on HGV Technician to join our client's team based in Bishops Waltham. Key Responsibilities: Maintaining a fleet of heavy goods vehicles (HGVs), light good vehicles (LGVs) and cars to the highest standards Prepare vehicles for MOT inspections, performing quality checks and ensuring all documentation is accurately completed. Attend roadside breakdowns and call-outs, providing safe on-site repair solutions or arranging vehicle recoveryU Uphold high standards of workshop safety, cleanliness, and professionalism, including PPE use and adherence to health & safety regulations Ideal Candidate: NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance, City & Guilds, or similar - apprentice-trained individuals with proven hands-on experience are very welcome Valid HGV Licence Own reliable transport for commuting to the workshop and various job locations. Excellent customer service and communication skills, with a professional attitude in all client interactions Health and safety champion: committed to safe working practices, PPE compliance, and a clean and organised work environment Benefits: Generous Holiday Entitlement: Enjoy 24-25 days of annual leave, plus public holidays, to ensure a healthy work-life balance. Pension Scheme: Secure your future with a Local Government Pension Scheme, offering long-term financial planning. Employee Discounts: Access exclusive employee discounts and staff benefit schemes, enhancing your purchasing power Winter Earnings Uplift: Earn up to 3,000 OTE during the winter months (October-April) 2000 additional annual Market supplement available for those holding an Automotive industry recognised Level 4 Advanced vehicle diagnostics qualification This is a temporary-to-permanent role, with the potential to become permanent, based on mutual satisfaction with job performance and client fit. Driver Hire is an agency which provides staff cover to a range of companies within the local area. As we have such a variety of work on offer, we can accommodate those only wishing to work the odd day here or there or indeed on a more full-time basis.
Driver Hire Southampton are currently recruiting a hands-on HGV Technician to join our client's team based in Bishops Waltham. Key Responsibilities: Maintaining a fleet of heavy goods vehicles (HGVs), light good vehicles (LGVs) and cars to the highest standards Prepare vehicles for MOT inspections, performing quality checks and ensuring all documentation is accurately completed. Attend roadside breakdowns and call-outs, providing safe on-site repair solutions or arranging vehicle recoveryU Uphold high standards of workshop safety, cleanliness, and professionalism, including PPE use and adherence to health & safety regulations Ideal Candidate: NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance, City & Guilds, or similar - apprentice-trained individuals with proven hands-on experience are very welcome Valid HGV Licence Own reliable transport for commuting to the workshop and various job locations. Excellent customer service and communication skills, with a professional attitude in all client interactions Health and safety champion: committed to safe working practices, PPE compliance, and a clean and organised work environment Benefits: Generous Holiday Entitlement: Enjoy 24-25 days of annual leave, plus public holidays, to ensure a healthy work-life balance. Pension Scheme: Secure your future with a Local Government Pension Scheme, offering long-term financial planning. Employee Discounts: Access exclusive employee discounts and staff benefit schemes, enhancing your purchasing power Winter Earnings Uplift: Earn up to 3,000 OTE during the winter months (October-April) 2000 additional annual Market supplement available for those holding an Automotive industry recognised Level 4 Advanced vehicle diagnostics qualification This is a temporary-to-permanent role, with the potential to become permanent, based on mutual satisfaction with job performance and client fit. Driver Hire is an agency which provides staff cover to a range of companies within the local area. As we have such a variety of work on offer, we can accommodate those only wishing to work the odd day here or there or indeed on a more full-time basis.
