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Alzheimer's Research UK
Senior Email Channel Officer - FTC
Alzheimer's Research UK Cambridge, Cambridgeshire
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Apr 28, 2026
Full time
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Alzheimer's Research UK
Policy Campaigns Manager - FTC
Alzheimer's Research UK Cambridge, Cambridgeshire
We are recruiting a fixed-term Policy Campaigns Manager to lead our campaigns function at ARUK. The Policy Campaigns Manager will report to the Senior Public Affairs and Campaigns Manager and have line management responsibilities for the Policy Campaigns Officer. In this role you will be joining a friendly and fast-moving Policy and Public Affairs team, during an exciting year for dementia research as we campaign on our core mission for a cure. You will work closely with colleagues across the organisation to oversee our active campaigns and identify opportunities to mobilise our supporters and drive influence and impact for and with people affected by dementia. You will lead the development of the campaigns function for ARUK, building on existing initiatives, championing best practice in campaigns and building our reach and engagement. You will also be responsible for working across a range of functions including our policy, research, communications, digital, brand and volunteering teams. This is a 12 month FTC or on return of the substantive postholder Key Responsibilities: Deliver our live campaigns and marshal our campaigner base to advocate for change in dementia research and for people affected by dementia Work with colleagues across research, policy and public affairs teams to develop and deliver our campaigns that mobilise people affected by dementia and our supporters to influence decision makers and change policy and practice Work with the policy managers to ensure that our campaigns align with our strategic priorities and theories of change Work closely with public affairs colleagues to plan campaign actions that align with key political influencing moments e.g. Budget; Spending Review; King s speech; General Elections Develop and deliver our campaign communications to grow the reach, influence and impact of our campaigns Lead the development and growth of our campaigner network, building supporter journeys, and producing compelling and creative campaigner communications across email, social media and other channels Work with colleagues across CRM and digital to improve data management, delivering regular reporting on campaign actions and use this data to enhance the campaigner experience and empower more people to take action. Work with colleagues across the organisation to build campaigning expertise and experience with local ARUK supporters and improve our reach with MPs in their constituencies Line Manage our Policy Campaigns Officer Oversee the work of the policy campaigns officer including setting objectives and providing support to a range of workstreams. Consider the learning and development needs of the policy campaigns officer and ensure that they are able to grow and develop in their role. Involve people affected by dementia in campaigns development and delivery Identify campaign champions and storytellers with lived experience who can advocate for change Provide training and ongoing support to people with lived experience to empower them to take part in and shape our campaigns Research, insight and continuous improvement Provide expert advice across the charity on campaigning, taking an open, flexible and innovative approach Develop mechanisms to keep abreast of best practice in campaigns and any legal or regulatory issues specifically around mental capacity and consent, data protection and lobbying etc Continue a campaigning culture across the organisation by being an ambassador for the benefits of campaigning and working with colleagues to showcase the opportunities and impact of our work. Knowledge, skills and experience needed: Educated to A Level or equivalent Experience of delivering successful national campaigns Experience of building fruitful relationships with colleagues across organisations Experience of developing impactful campaign strategies with clear policy rationale and creative tactics Experience of writing compelling campaign communications Experience of working with campaigners Experience using CRM databases such as Raiser s Edge and Salesforce and handling sensitive personal data Line Management experience Leadership experience at a management level Experience of matrix working, across professional and operational boundaries Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £44,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Apr 28, 2026
Full time
We are recruiting a fixed-term Policy Campaigns Manager to lead our campaigns function at ARUK. The Policy Campaigns Manager will report to the Senior Public Affairs and Campaigns Manager and have line management responsibilities for the Policy Campaigns Officer. In this role you will be joining a friendly and fast-moving Policy and Public Affairs team, during an exciting year for dementia research as we campaign on our core mission for a cure. You will work closely with colleagues across the organisation to oversee our active campaigns and identify opportunities to mobilise our supporters and drive influence and impact for and with people affected by dementia. You will lead the development of the campaigns function for ARUK, building on existing initiatives, championing best practice in campaigns and building our reach and engagement. You will also be responsible for working across a range of functions including our policy, research, communications, digital, brand and volunteering teams. This is a 12 month FTC or on return of the substantive postholder Key Responsibilities: Deliver our live campaigns and marshal our campaigner base to advocate for change in dementia research and for people affected by dementia Work with colleagues across research, policy and public affairs teams to develop and deliver our campaigns that mobilise people affected by dementia and our supporters to influence decision makers and change policy and practice Work with the policy managers to ensure that our campaigns align with our strategic priorities and theories of change Work closely with public affairs colleagues to plan campaign actions that align with key political influencing moments e.g. Budget; Spending Review; King s speech; General Elections Develop and deliver our campaign communications to grow the reach, influence and impact of our campaigns Lead the development and growth of our campaigner network, building supporter journeys, and producing compelling and creative campaigner communications across email, social media and other channels Work with colleagues across CRM and digital to improve data management, delivering regular reporting on campaign actions and use this data to enhance the campaigner experience and empower more people to take action. Work with colleagues across the organisation to build campaigning expertise and experience with local ARUK supporters and improve our reach with MPs in their constituencies Line Manage our Policy Campaigns Officer Oversee the work of the policy campaigns officer including setting objectives and providing support to a range of workstreams. Consider the learning and development needs of the policy campaigns officer and ensure that they are able to grow and develop in their role. Involve people affected by dementia in campaigns development and delivery Identify campaign champions and storytellers with lived experience who can advocate for change Provide training and ongoing support to people with lived experience to empower them to take part in and shape our campaigns Research, insight and continuous improvement Provide expert advice across the charity on campaigning, taking an open, flexible and innovative approach Develop mechanisms to keep abreast of best practice in campaigns and any legal or regulatory issues specifically around mental capacity and consent, data protection and lobbying etc Continue a campaigning culture across the organisation by being an ambassador for the benefits of campaigning and working with colleagues to showcase the opportunities and impact of our work. Knowledge, skills and experience needed: Educated to A Level or equivalent Experience of delivering successful national campaigns Experience of building fruitful relationships with colleagues across organisations Experience of developing impactful campaign strategies with clear policy rationale and creative tactics Experience of writing compelling campaign communications Experience of working with campaigners Experience using CRM databases such as Raiser s Edge and Salesforce and handling sensitive personal data Line Management experience Leadership experience at a management level Experience of matrix working, across professional and operational boundaries Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £44,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Build On Belief
Borough Service Manager
Build On Belief Southall, Middlesex
We are pleased to invite applications for the following opportunity: Borough Service Manager - Ealing Hours: 37.5 hours per week (Saturday and Sunday mandatory) Salary: £33,845 p.a. A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Borough Service Manager to run the 7 days a week service in Southall and the weekend service in Acton. We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems. Closing date: Wednesday, 13th May 2026 JOB DESCRIPTION: BOROUGH SERVICE MANAGER TITLE: Borough Service Manager - Ealing SALARY: £33,845 p.a. HOURS: 37.5 hours per week (Saturday and Sunday mandatory) BASED AT: Southall and Acton Ealing Borough REPORTS TO: Operations Manager JOB PURPOSE: To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: 1.Running a Service The Borough Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to offer a place where clients users and volunteers can get on-going peer support from others with similar experiences through a range of activities, in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines (hereafter referred to as SOPOG). 2. Staff Management The Borough Service Manager will be responsible for a small team and will be in charge of ensuring that their Service Support Workers, Team Leaders, Facilitators and Volunteers work within the Policies and Procedures applicable to them and the SOPOG. They will be responsible for the supervision of their Service Support Workers and the Team Leaders. The remaining volunteers will be supervised by Build on Belief Service Support Workers. The Borough Service Manager will be accountable for ensuring their Service Support Workers complete accurate timesheets, comply with the Annual Leave policy, report absence, and keep accurate financial records and petty cash and supervise volunteers in accordance with the SOPOG. The Borough Service Manager will support the Service Support Workers in ensuring that all required reporting and paperwork is submitted on time and to acceptable levels of competency. 3. Finance The Borough Service Manager is responsible for all financial accounting and reporting related to the day to day running of their service in accordance with the SOPOG. The Borough Service Manager will be accountable for all petty cash activities in the service centre ensuring the following: • All financial matter relating to petty cash and vouchers are undertaken in line with the guidelines set down in the SOPOG. • For the reporting of all financial matters to the Chief Operating Officer within the timelines set down in the SOPOG. • For accurate and immediate reporting of any financial irregularities to the Chief Operating Officer within 24 hours of them coming to notice. 4. Training While the in-house training programme will still be delivered centrally, or on-line the Borough Service Manager is accountable for ensuring that they, and/or their Service Support Workers deliver the following workshops to their volunteer teams three times per calendar year: • Boundaries and Confidentiality • Safeguarding • Communication Skills • Dealing with Difficult Behaviour • Diversity & Discrimination 5. BoB Policies and Procedures As per their contract of employment, Borough Service Managers are responsible for abiding by all Build on Belief Policies and Procedures and to make sure Service Support Workers and Volunteers also comply with the policies that are applicable to them. This includes the Standards of Practice and Operating Guidelines. In addition to compliance with the Serious Incident Policy, all Team Leaders and Service Support Workers are responsible for reporting all incidents occurring in their service as detailed below. The Borough Service Manager is accountable for ensuring the guidelines below are adhered to without exception. 6. Incident Reporting The Borough Service Manager will be responsible for ensuring Incident Reporting is done within both the guidelines and timelines set out in the SOPOG. •All incidents, including those that may be considered minor, persistent, and abusive language being and example, will be reported in writing within 24 hours of their occurrence. •Incidents that take place on-line or through other digital activity will also be reported in writing within 24 hours. •Incidents will be recorded on the Build on Belief incident report form and sent to the Chief Executive. They will be password protected. •It is expected that the Chief Executive will be notified by telephone of serious incidents on the day of their occurrence. When the Chief Executive is unavailable, through sickness or annual leave, it is expected that the incident will be reported by telephone to the Head of Services. •Where applicable, incidents will be uploaded onto Datix within 24 hours of their occurrence. •Any incident that results in an individual being excluded from a service, however short a period, will be considered an incident and must be reported in writing within 24 hours of its occurrence. It should be noted; there are no exceptions to the above. 7. Relationship Management The Borough Service Manager will be accountable to work in partnership with the service providers ensuring an effective and constructive relationship with them as well as engagement with the local community, in compliance with the SOPOG rules and the Code of Conduct making sure all issues and incidents are reported to the Chief Executive. 8. General •To promote and represent the BoB Social Club to service users and service professionals in the Borough, ensuring access to any service user who might benefit from the project. •To ensure the services provided by the Social Club are run in a safe, supportive, and non-discriminatory fashion in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines. •To ensure the Social Club meets the needs of the service user community in the Borough, and to carry out development work to the service when necessary. •To ensure the Service Support Workers, Team Leaders, Facilitators and Volunteer work within the Policies and Procedures applicable to them and the SOPOG, and receive supervision as detailed in those policies. •To ensure that incidents are dealt with effectively and within the guidelines set down in the Policies and Procedures and SOPOG, and that all such incidents are reported in writing as detailed in those policies. •To work with the Operations Manager regarding the development of the weekend service and the management of volunteers. •To record statistical data relating to service users attending the Social Club and submit monthly reports to the Operations Manager. To provide end of year statistical reports and analysis of said data, working with the Operations Manager. •To promote Social Club services and events to service users and service professionals within the Borough in conjunction with the other Managers of BoB services. •To work with other members of staff to ensure the service is run in line with the Standards of Practice and Operational Guidelines for the charity. •To attend Build on Belief Management Committee Meeting in the role Borough Service Manager, and other such meetings as may be deemed necessary, and to work within those meetings for the best interests of the Social Club and the local partnership. •To prepare for and attend monthly supervision session with the Operations Manager. •To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation. NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees. This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK. PERSON SPECIFICATION CRITERIA Required Experience Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs. Knowledge and Skills Proven people management skills (i.e.: motivate, engage, supervise a team to improve the service delivery.) Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital. Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors. Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing. Good computer skills in the use of Word, Excel and Power-point. Personal qualities: The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times. Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands. Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues click apply for full job details
Apr 28, 2026
Full time
We are pleased to invite applications for the following opportunity: Borough Service Manager - Ealing Hours: 37.5 hours per week (Saturday and Sunday mandatory) Salary: £33,845 p.a. A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Borough Service Manager to run the 7 days a week service in Southall and the weekend service in Acton. We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems. Closing date: Wednesday, 13th May 2026 JOB DESCRIPTION: BOROUGH SERVICE MANAGER TITLE: Borough Service Manager - Ealing SALARY: £33,845 p.a. HOURS: 37.5 hours per week (Saturday and Sunday mandatory) BASED AT: Southall and Acton Ealing Borough REPORTS TO: Operations Manager JOB PURPOSE: To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: 1.Running a Service The Borough Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to offer a place where clients users and volunteers can get on-going peer support from others with similar experiences through a range of activities, in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines (hereafter referred to as SOPOG). 2. Staff Management The Borough Service Manager will be responsible for a small team and will be in charge of ensuring that their Service Support Workers, Team Leaders, Facilitators and Volunteers work within the Policies and Procedures applicable to them and the SOPOG. They will be responsible for the supervision of their Service Support Workers and the Team Leaders. The remaining volunteers will be supervised by Build on Belief Service Support Workers. The Borough Service Manager will be accountable for ensuring their Service Support Workers complete accurate timesheets, comply with the Annual Leave policy, report absence, and keep accurate financial records and petty cash and supervise volunteers in accordance with the SOPOG. The Borough Service Manager will support the Service Support Workers in ensuring that all required reporting and paperwork is submitted on time and to acceptable levels of competency. 3. Finance The Borough Service Manager is responsible for all financial accounting and reporting related to the day to day running of their service in accordance with the SOPOG. The Borough Service Manager will be accountable for all petty cash activities in the service centre ensuring the following: • All financial matter relating to petty cash and vouchers are undertaken in line with the guidelines set down in the SOPOG. • For the reporting of all financial matters to the Chief Operating Officer within the timelines set down in the SOPOG. • For accurate and immediate reporting of any financial irregularities to the Chief Operating Officer within 24 hours of them coming to notice. 4. Training While the in-house training programme will still be delivered centrally, or on-line the Borough Service Manager is accountable for ensuring that they, and/or their Service Support Workers deliver the following workshops to their volunteer teams three times per calendar year: • Boundaries and Confidentiality • Safeguarding • Communication Skills • Dealing with Difficult Behaviour • Diversity & Discrimination 5. BoB Policies and Procedures As per their contract of employment, Borough Service Managers are responsible for abiding by all Build on Belief Policies and Procedures and to make sure Service Support Workers and Volunteers also comply with the policies that are applicable to them. This includes the Standards of Practice and Operating Guidelines. In addition to compliance with the Serious Incident Policy, all Team Leaders and Service Support Workers are responsible for reporting all incidents occurring in their service as detailed below. The Borough Service Manager is accountable for ensuring the guidelines below are adhered to without exception. 6. Incident Reporting The Borough Service Manager will be responsible for ensuring Incident Reporting is done within both the guidelines and timelines set out in the SOPOG. •All incidents, including those that may be considered minor, persistent, and abusive language being and example, will be reported in writing within 24 hours of their occurrence. •Incidents that take place on-line or through other digital activity will also be reported in writing within 24 hours. •Incidents will be recorded on the Build on Belief incident report form and sent to the Chief Executive. They will be password protected. •It is expected that the Chief Executive will be notified by telephone of serious incidents on the day of their occurrence. When the Chief Executive is unavailable, through sickness or annual leave, it is expected that the incident will be reported by telephone to the Head of Services. •Where applicable, incidents will be uploaded onto Datix within 24 hours of their occurrence. •Any incident that results in an individual being excluded from a service, however short a period, will be considered an incident and must be reported in writing within 24 hours of its occurrence. It should be noted; there are no exceptions to the above. 7. Relationship Management The Borough Service Manager will be accountable to work in partnership with the service providers ensuring an effective and constructive relationship with them as well as engagement with the local community, in compliance with the SOPOG rules and the Code of Conduct making sure all issues and incidents are reported to the Chief Executive. 8. General •To promote and represent the BoB Social Club to service users and service professionals in the Borough, ensuring access to any service user who might benefit from the project. •To ensure the services provided by the Social Club are run in a safe, supportive, and non-discriminatory fashion in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines. •To ensure the Social Club meets the needs of the service user community in the Borough, and to carry out development work to the service when necessary. •To ensure the Service Support Workers, Team Leaders, Facilitators and Volunteer work within the Policies and Procedures applicable to them and the SOPOG, and receive supervision as detailed in those policies. •To ensure that incidents are dealt with effectively and within the guidelines set down in the Policies and Procedures and SOPOG, and that all such incidents are reported in writing as detailed in those policies. •To work with the Operations Manager regarding the development of the weekend service and the management of volunteers. •To record statistical data relating to service users attending the Social Club and submit monthly reports to the Operations Manager. To provide end of year statistical reports and analysis of said data, working with the Operations Manager. •To promote Social Club services and events to service users and service professionals within the Borough in conjunction with the other Managers of BoB services. •To work with other members of staff to ensure the service is run in line with the Standards of Practice and Operational Guidelines for the charity. •To attend Build on Belief Management Committee Meeting in the role Borough Service Manager, and other such meetings as may be deemed necessary, and to work within those meetings for the best interests of the Social Club and the local partnership. •To prepare for and attend monthly supervision session with the Operations Manager. •To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation. NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees. This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK. PERSON SPECIFICATION CRITERIA Required Experience Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs. Knowledge and Skills Proven people management skills (i.e.: motivate, engage, supervise a team to improve the service delivery.) Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital. Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors. Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing. Good computer skills in the use of Word, Excel and Power-point. Personal qualities: The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times. Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands. Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues click apply for full job details
Safran UK
Safety Management System Safety Officer / Reporting Manager
Safran UK Llantarnam, Gwent
Make a meaningful impact on aviation safety! While aircraft seats are rarely the cause of accidents, they play a crucial role in passenger aircraft accident survivability and overall safety outcomes. This role exists to proactively protect people, customers, and the business by strengthening how safety is identified, communicated, and improved across Safran Seats GB. Are you interested in working at the business end of Aerospace? Then your next opportunity could be with Safran Seats, an industry award winning, premium designer and manufacturer of First and Business Class seating and technology. Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. We're looking for a collaborative, influential safety professional who is passionate about aviation safety and continuous improvement. You'll work closely with teams across design, production, maintenance, and leadership to help ensure potential risks are identified early and managed effectively through a strong Safety Management System (SMS). You'll act as a trusted advisor and facilitator, helping teams engage with safety in a positive, practical, and transparent way - supporting compliance while building a strong, open safety culture. Champion a positive and inclusive aviation safety culture across Safran Seats GB. Facilitate hazard identification, risk assessment, and risk management activities. Monitor and support actions taken to mitigate safety risks and track progress through agreed Safety Action Plans. Produce and present clear, meaningful safety performance reports for senior leadership and Safety Review Boards. Maintain and continuously improve SMS documentation, policies, KPIs, and safety records. Coordinate and support aviation safety training for leadership, engineering, technical teams, and the wider workforce. Lead or support internal safety investigations, focusing on learning, trend analysis, and prevention. Engage employees through safety surveys, safety action groups, and open communication (not audits). Promote knowledge sharing internally and with suppliers, integrators, and Safran partners where required. Support management of in service and airworthiness related safety issues. Act as the Aviation Safety point of contact deputising for SMS Safety Manager. Key focus areas- Early identification of safety risks through QRQC, voluntary reports, and employee engagement Monitoring safety performance trends - not just individual events - to drive sustainable improvement. Supporting foreign object damage (FOD) prevention, safety communications, and lessons learned Managing safety KPIs, Management of Change activities, and continuous SMS improvements. Ensuring safety information is visible, accessible, and understood by everyone Human & Organisational Factors and Performance. What We'll Offer As a valued member of our team, these are just a few of the benefits you'll receive: 33 days holiday (including bank holidays) 12.5% Annual Bonus Industry leading pension scheme with salary sacrifice employer contributions up to 10%. Private medical cover (to include Digital GP and rapid access Physio with no excess) with ability to upgrade level of benefit and cover family members. Access to salary sacrifice benefits scheme including cycle to work and Octopus EV Scheme 4 x Life Assurance Interactive benefits platform including wide range of discretionary benefits including technology, retail benefits, income protection. Enhanced family friendly policies and benefits (enhanced maternity and paternity leave) and employee assistance programme Annual share save schemes. Option for hybrid and flexible working arrangements Opportunities for career advancement and personal growth. Benefit from support through Safran University and our internal Training and Development Schools Get involved in our corporate social responsibility activities from sustainability initiatives, charity and fundraising, volunteering days, or supporting STEM activities at local schools and colleges nurturing the next generation of talent. We want Safran Seats to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion. Our employees enable us to deliver services that are accessible and inclusive. As part of our commitment with Disability Confident Employers, we may offer a guaranteed interview to applicants who meet the essential criteria for the post. We strive to provide reasonable adjustments throughout the recruitment process and employment. Let us know if you need support to showcase your talents or require any reasonable adjustments with your application. This role is subject to pre-employment checks, including but not limited to criminal record checks. While having unspent convictions may not necessarily prevent you from being employed, you are required to disclose any unspent convictions during the recruitment process. Only candidates who successfully pass these checks will be considered for employment. You're a confident communicator who builds trust and engagement at all levels You enjoy working collaboratively and influencing positive change without relying on authority You bring experience or strong interest in aviation safety, SMS, compliance, or regulated environments You're proactive, organised, and motivated by making a real world impact We welcome applications from candidates who meet most, but not necessarily all, requirements. Why join Safran Seats GB Play a visible role in protecting passengers and customers worldwide. Join a collaborative, values driven organisation with strong leadership support for safety. Develop your career within a structured, internationally recognised aviation safety framework. Work in a role where your expertise directly shapes outcomes and culture. Please apply and submit your CV today! Once your CV has been reviewed, we will contact you with the next stages.
Apr 25, 2026
Full time
Make a meaningful impact on aviation safety! While aircraft seats are rarely the cause of accidents, they play a crucial role in passenger aircraft accident survivability and overall safety outcomes. This role exists to proactively protect people, customers, and the business by strengthening how safety is identified, communicated, and improved across Safran Seats GB. Are you interested in working at the business end of Aerospace? Then your next opportunity could be with Safran Seats, an industry award winning, premium designer and manufacturer of First and Business Class seating and technology. Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. We're looking for a collaborative, influential safety professional who is passionate about aviation safety and continuous improvement. You'll work closely with teams across design, production, maintenance, and leadership to help ensure potential risks are identified early and managed effectively through a strong Safety Management System (SMS). You'll act as a trusted advisor and facilitator, helping teams engage with safety in a positive, practical, and transparent way - supporting compliance while building a strong, open safety culture. Champion a positive and inclusive aviation safety culture across Safran Seats GB. Facilitate hazard identification, risk assessment, and risk management activities. Monitor and support actions taken to mitigate safety risks and track progress through agreed Safety Action Plans. Produce and present clear, meaningful safety performance reports for senior leadership and Safety Review Boards. Maintain and continuously improve SMS documentation, policies, KPIs, and safety records. Coordinate and support aviation safety training for leadership, engineering, technical teams, and the wider workforce. Lead or support internal safety investigations, focusing on learning, trend analysis, and prevention. Engage employees through safety surveys, safety action groups, and open communication (not audits). Promote knowledge sharing internally and with suppliers, integrators, and Safran partners where required. Support management of in service and airworthiness related safety issues. Act as the Aviation Safety point of contact deputising for SMS Safety Manager. Key focus areas- Early identification of safety risks through QRQC, voluntary reports, and employee engagement Monitoring safety performance trends - not just individual events - to drive sustainable improvement. Supporting foreign object damage (FOD) prevention, safety communications, and lessons learned Managing safety KPIs, Management of Change activities, and continuous SMS improvements. Ensuring safety information is visible, accessible, and understood by everyone Human & Organisational Factors and Performance. What We'll Offer As a valued member of our team, these are just a few of the benefits you'll receive: 33 days holiday (including bank holidays) 12.5% Annual Bonus Industry leading pension scheme with salary sacrifice employer contributions up to 10%. Private medical cover (to include Digital GP and rapid access Physio with no excess) with ability to upgrade level of benefit and cover family members. Access to salary sacrifice benefits scheme including cycle to work and Octopus EV Scheme 4 x Life Assurance Interactive benefits platform including wide range of discretionary benefits including technology, retail benefits, income protection. Enhanced family friendly policies and benefits (enhanced maternity and paternity leave) and employee assistance programme Annual share save schemes. Option for hybrid and flexible working arrangements Opportunities for career advancement and personal growth. Benefit from support through Safran University and our internal Training and Development Schools Get involved in our corporate social responsibility activities from sustainability initiatives, charity and fundraising, volunteering days, or supporting STEM activities at local schools and colleges nurturing the next generation of talent. We want Safran Seats to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion. Our employees enable us to deliver services that are accessible and inclusive. As part of our commitment with Disability Confident Employers, we may offer a guaranteed interview to applicants who meet the essential criteria for the post. We strive to provide reasonable adjustments throughout the recruitment process and employment. Let us know if you need support to showcase your talents or require any reasonable adjustments with your application. This role is subject to pre-employment checks, including but not limited to criminal record checks. While having unspent convictions may not necessarily prevent you from being employed, you are required to disclose any unspent convictions during the recruitment process. Only candidates who successfully pass these checks will be considered for employment. You're a confident communicator who builds trust and engagement at all levels You enjoy working collaboratively and influencing positive change without relying on authority You bring experience or strong interest in aviation safety, SMS, compliance, or regulated environments You're proactive, organised, and motivated by making a real world impact We welcome applications from candidates who meet most, but not necessarily all, requirements. Why join Safran Seats GB Play a visible role in protecting passengers and customers worldwide. Join a collaborative, values driven organisation with strong leadership support for safety. Develop your career within a structured, internationally recognised aviation safety framework. Work in a role where your expertise directly shapes outcomes and culture. Please apply and submit your CV today! Once your CV has been reviewed, we will contact you with the next stages.
Clarion Housing Group Limited
Digital Support Officer
Clarion Housing Group Limited Haywards Heath, Sussex
Location: Hybrid/Haywards Heath, Dorking or Tonbridge Salary: £34,624 - £45,307 per annum Hours: 36 per week Contract Type: Permanent Are you passionate about enhancing people's lives by helping them to develop their digital skills and enabling them to get online for good? Working as part of an award-winning team, you'll play a vital role in delivering our national digital support and skills programme. Your responsibilities will include: Managing relationships, agreements and contracts with grant funded and contracted delivery partners; delivering digital guidance and device solutions to Clarion residents; recruiting and managing volunteer Clarion Futures & Digital Champions and maintaining accurate and up to date information on our CRM, Pathway. Through collaboration with colleagues across Clarion Futures and the Group, you'll help ensure that digitally excluded individuals and communities have the opportunity to improve their lives through digital inclusion. To succeed in this role, you'll demonstrate experience of relationship and project management and the ability to work with a range of stakeholders to support the delivery of organisational goals. You will have experience of resident and community engagement, particularly working with individuals facing multiple barriers to getting online, seeking employment and accessing services. Effective communication skills will be invaluable in this role as you will need to be able to engage with a diverse range of people. You will also need to be well organised to manage your diary and competing priorities, ensuring high levels of data and record accuracy at all times. This is a hybrid role with a base location at our office in either Haywards Heath, Dorking or Tonbridge. You'll spend 3 days per week on average on site at an office, visiting customers, volunteers and/or delivery partners across the south and south west region. Please review the full role profile on our website before applying. Closing Date: Thursday 30th April 2026 at midnight. Interviews are likely to take place in Islington, London on Thursday 21st & Thurs 28th May At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Candidates must have the ability to travel throughout the South & Southwest region and support colleagues elsewhere on an as required basis. This post is subject to Basic Criminal Record Check Clearance.
Apr 24, 2026
Full time
Location: Hybrid/Haywards Heath, Dorking or Tonbridge Salary: £34,624 - £45,307 per annum Hours: 36 per week Contract Type: Permanent Are you passionate about enhancing people's lives by helping them to develop their digital skills and enabling them to get online for good? Working as part of an award-winning team, you'll play a vital role in delivering our national digital support and skills programme. Your responsibilities will include: Managing relationships, agreements and contracts with grant funded and contracted delivery partners; delivering digital guidance and device solutions to Clarion residents; recruiting and managing volunteer Clarion Futures & Digital Champions and maintaining accurate and up to date information on our CRM, Pathway. Through collaboration with colleagues across Clarion Futures and the Group, you'll help ensure that digitally excluded individuals and communities have the opportunity to improve their lives through digital inclusion. To succeed in this role, you'll demonstrate experience of relationship and project management and the ability to work with a range of stakeholders to support the delivery of organisational goals. You will have experience of resident and community engagement, particularly working with individuals facing multiple barriers to getting online, seeking employment and accessing services. Effective communication skills will be invaluable in this role as you will need to be able to engage with a diverse range of people. You will also need to be well organised to manage your diary and competing priorities, ensuring high levels of data and record accuracy at all times. This is a hybrid role with a base location at our office in either Haywards Heath, Dorking or Tonbridge. You'll spend 3 days per week on average on site at an office, visiting customers, volunteers and/or delivery partners across the south and south west region. Please review the full role profile on our website before applying. Closing Date: Thursday 30th April 2026 at midnight. Interviews are likely to take place in Islington, London on Thursday 21st & Thurs 28th May At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Candidates must have the ability to travel throughout the South & Southwest region and support colleagues elsewhere on an as required basis. This post is subject to Basic Criminal Record Check Clearance.
Christian Aid
Church Engagement Support Officer
Christian Aid Warrington, Cheshire
Church Engagement Support Officer Permanent, Full Time, Hybrid working (2 days per week in the office) Location: Warrington Salary: £30,697 per annum About us Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart. We re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don t have to be Christian to work here we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. About the role Reporting in to the Central Supporter Engagement Advisor, the Church Engagement Support Officer will focus on inspiring and engaging churches, Christian Aid groups, and the public across UK to support Christian Aid s mission. The post-holder will build and maintain relationships, maximising participation in appeals and campaigns, providing fundraising support, and managing feedback to uphold Christian Aid's reputation, and will ensure donations and gifts are processed efficiently in the CRM system to meet donor requirements and maintain accurate supporter information for effective contact, building relationships based on trust and openness. Some of the main responsibilities of the Church Engagement Support Officer include: Build trust-based relationships with supporters to deepen their connection with Christian Aid s mission, proactively engaging with new and lapsed churches to inspire them to give, act, and pray. Provide high quality stewardship to supporters making donations, processing payments quickly, effectively, and accurately, and manage associated data with care and diligence. Collaborate across a diverse range of audiences to provide tailored advice and support, enabling impactful fundraising efforts. Understand supporter perspectives by maintaining open communication and aligning interactions with Christian Aid's values, while critically evaluating processes to improve engagement during key campaigns and appeals. Commit to high-quality interactions with supporters, consistently managing feedback and complaints to uphold Christian Aid s values and goals. Maintain accurate supporter information on the CRM system, and ensure donations and gifts are processed effectively to maximise impact. Contribute to impactful projects by developing supporter knowledge and providing training to colleagues, strengthening supporter relationships and engagement. About you Who we are looking for: Essential: Demonstrable experience of customer care and the importance of building relationships. Demonstrable experience and confidence in engaging supporters over the phone and discussing financial giving. Experience of using supporter/customer database. Ability to actively listen to supporters on the phone, identifying relevant opportunities for further engagement. Developed communication skills to influence verbally; inspiring and encouraging engagement. Ability to maintain focus in a busy environment and retaining attention to detail. Ability to work collaboratively with a variety of teams and colleagues. Ability to analyse and interpret information to achieve required outcomes. Desirable: Experience of working with volunteers to maximise fundraising and engagement. Knowledge of digital fundraising and marketing. Knowledge of Christian church structures across England, Scotland and Wales. Welsh speaking. Familiarity with financial processing. Knowledge of global development issues and Christian Aid s work. Further information At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams. We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid s faith identity. All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme . In line with this Scheme, we will request information as part of the referencing process from job applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
Apr 23, 2026
Full time
Church Engagement Support Officer Permanent, Full Time, Hybrid working (2 days per week in the office) Location: Warrington Salary: £30,697 per annum About us Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart. We re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don t have to be Christian to work here we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. About the role Reporting in to the Central Supporter Engagement Advisor, the Church Engagement Support Officer will focus on inspiring and engaging churches, Christian Aid groups, and the public across UK to support Christian Aid s mission. The post-holder will build and maintain relationships, maximising participation in appeals and campaigns, providing fundraising support, and managing feedback to uphold Christian Aid's reputation, and will ensure donations and gifts are processed efficiently in the CRM system to meet donor requirements and maintain accurate supporter information for effective contact, building relationships based on trust and openness. Some of the main responsibilities of the Church Engagement Support Officer include: Build trust-based relationships with supporters to deepen their connection with Christian Aid s mission, proactively engaging with new and lapsed churches to inspire them to give, act, and pray. Provide high quality stewardship to supporters making donations, processing payments quickly, effectively, and accurately, and manage associated data with care and diligence. Collaborate across a diverse range of audiences to provide tailored advice and support, enabling impactful fundraising efforts. Understand supporter perspectives by maintaining open communication and aligning interactions with Christian Aid's values, while critically evaluating processes to improve engagement during key campaigns and appeals. Commit to high-quality interactions with supporters, consistently managing feedback and complaints to uphold Christian Aid s values and goals. Maintain accurate supporter information on the CRM system, and ensure donations and gifts are processed effectively to maximise impact. Contribute to impactful projects by developing supporter knowledge and providing training to colleagues, strengthening supporter relationships and engagement. About you Who we are looking for: Essential: Demonstrable experience of customer care and the importance of building relationships. Demonstrable experience and confidence in engaging supporters over the phone and discussing financial giving. Experience of using supporter/customer database. Ability to actively listen to supporters on the phone, identifying relevant opportunities for further engagement. Developed communication skills to influence verbally; inspiring and encouraging engagement. Ability to maintain focus in a busy environment and retaining attention to detail. Ability to work collaboratively with a variety of teams and colleagues. Ability to analyse and interpret information to achieve required outcomes. Desirable: Experience of working with volunteers to maximise fundraising and engagement. Knowledge of digital fundraising and marketing. Knowledge of Christian church structures across England, Scotland and Wales. Welsh speaking. Familiarity with financial processing. Knowledge of global development issues and Christian Aid s work. Further information At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams. We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid s faith identity. All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme . In line with this Scheme, we will request information as part of the referencing process from job applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
Head of Corporate Affairs (Company Secretary)
Angling Trust Limited Leominster, Herefordshire
Governance Professional Lead on all matters relating to governance across the Angling Trust, Fish Legal and the Fisheries Conservation Trust group. Maintain compliance with the Code for Sports Governance, the Charity Governance Code and other relevant frameworks. Own organisational risk management, including maintaining risk registers and leading periodic reviews. Build relationships that support non executive directors, senior management and colleagues across the organisations. Work with colleagues across the group to influence a culture of good governance. Act as Company Secretary. Qualifications & Experience Governance professional with experience within prescribed governance frameworks. Personable, flexible, with excellent interpersonal skills and a 'can do' attitude. Self motivated, organised, able to manage a varied workload and pivot with changing priorities. Owner of continuous professional development, with support and mentoring available. Proven track record of implementing the Code for Sports Governance or the Charity Governance Code. Recognised governance qualification. Experience working across organisations and teams to facilitate continuous improvement and change. Experience working with boards and committees. Line management experience in a hybrid working environment. Parliamentary Officer Parliamentary engagement and monitoring. Build and maintain effective working relationships with Ministers, MPs, Peers, parliamentary staff and relevant All Party Parliamentary Groups (APPGs). Draft high quality parliamentary briefings for MPs and Peers on freshwater and marine issues affecting recreational angling with support from the wider Campaigns team. Work closely with policy leads across freshwater and marine to translate technical and policy detail into accessible and persuasive parliamentary material. Act as a key link between the Campaigns & Policy team and parliamentary stakeholders. Qualifications & Experience (Parliamentary Officer) Demonstrable understanding of the UK parliamentary system and how to influence decision making within it. Experience producing clear, accurate and persuasive briefings for political or public policy audiences. Strong written and verbal communication skills, translating complex policy and technical issues into accessible language. Ability to monitor, analyse and summarise parliamentary activity and policy developments. Excellent organisational skills and ability to manage multiple priorities and deadlines. Experience working in Parliament, for a political organisation, membership body, NGO or public affairs environment. Knowledge of environmental, fisheries, water, access to nature or rural policy. Understanding of recreational angling, fisheries management or wider environmental and conservation policy. Salary & Contract (Parliamentary Officer) Salary £30,000 - £35,000 per annum pro rata, dependent on experience. 24 months fixed term contract, potentially extendable or convertible to permanent role with the right funding framework. Remote role with regular travel nationwide (occasional overnight stays, as required). Flexible working across the week - will consider less than FT requests (minimum 30 hours) (some evening or weekend work, as required). Pro rate of 25 days annual leave (plus public holidays). Laptop and telephone as well as any mileage, expenses, and TOIL. Training Officer Lead development of the central training proposition, delivered consistently across the online learning portal. Use in house course authoring tool to design, build, and publish digital learning modules, courses and structured pathways. Act as key point of contact with the online learning platform, fostering strong partnerships that support training development. Convert scripts, outlines and raw content created by subject matter specialists into clear, accessible, high quality training resources. Ensure all courses reflect a unified organisational voice and remain fully aligned with policies, codes of conduct, safeguarding requirements and environmental standards. Work closely with internal experts to translate technical environmental, coaching and charity based knowledge into user friendly learning. Maintain consistency of tone, structure, style and quality across all training materials. Manage training content pipelines, production workflows and version control. Develop assessments, quizzes, tasks and interactive digital elements to support effective learning. Review learner data, feedback and analytics to enhance the training offer. Provide occasional guidance to colleagues, tutors, clubs and volunteers on using the online portal. Qualifications & Experience (Training Officer) Experienced in training design, digital learning development, instructional design or building structured learning content. Enjoy converting technical or specialist knowledge into accessible training. Confident shaping scripts, organising content and creating structured digital learning experiences. Strong writer and communicator with excellent attention to detail. Can maintain consistent standards, ensuring training reflects organisational policies and messaging. Proactive, organised, self motivated and comfortable balancing multiple projects. Collaborates well with experts across different teams and disciplines. Experience designing training in environmental, conservation, charity or community focused contexts. Experience using course authoring tools for online learning platforms. Experience managing training workflows, version control or content production pipelines. Understanding of instructional design principles or learning theory. Knowledge of angling or a personal interest in the sport. Experience working with safeguarding, codes of conduct or compliance based training. We believe a diversity of backgrounds, experience and opinions builds the strongest team, so we encourage people from under represented groups to apply. We are members of the Sporting Equals Charter and are actively participating in the Sport England sponsored Inclusive Employers development programme. Please only apply if you have the right to work in the UK and meet the specific travel or vehicle requirements specified in each role. We take your privacy seriously and will only use your personal information to administer your application for this role-we will never pass your details onto a third party. We may contact you by email or telephone about the progress of your application. This processing is conducted lawfully based on legitimate interests.
Apr 22, 2026
Full time
Governance Professional Lead on all matters relating to governance across the Angling Trust, Fish Legal and the Fisheries Conservation Trust group. Maintain compliance with the Code for Sports Governance, the Charity Governance Code and other relevant frameworks. Own organisational risk management, including maintaining risk registers and leading periodic reviews. Build relationships that support non executive directors, senior management and colleagues across the organisations. Work with colleagues across the group to influence a culture of good governance. Act as Company Secretary. Qualifications & Experience Governance professional with experience within prescribed governance frameworks. Personable, flexible, with excellent interpersonal skills and a 'can do' attitude. Self motivated, organised, able to manage a varied workload and pivot with changing priorities. Owner of continuous professional development, with support and mentoring available. Proven track record of implementing the Code for Sports Governance or the Charity Governance Code. Recognised governance qualification. Experience working across organisations and teams to facilitate continuous improvement and change. Experience working with boards and committees. Line management experience in a hybrid working environment. Parliamentary Officer Parliamentary engagement and monitoring. Build and maintain effective working relationships with Ministers, MPs, Peers, parliamentary staff and relevant All Party Parliamentary Groups (APPGs). Draft high quality parliamentary briefings for MPs and Peers on freshwater and marine issues affecting recreational angling with support from the wider Campaigns team. Work closely with policy leads across freshwater and marine to translate technical and policy detail into accessible and persuasive parliamentary material. Act as a key link between the Campaigns & Policy team and parliamentary stakeholders. Qualifications & Experience (Parliamentary Officer) Demonstrable understanding of the UK parliamentary system and how to influence decision making within it. Experience producing clear, accurate and persuasive briefings for political or public policy audiences. Strong written and verbal communication skills, translating complex policy and technical issues into accessible language. Ability to monitor, analyse and summarise parliamentary activity and policy developments. Excellent organisational skills and ability to manage multiple priorities and deadlines. Experience working in Parliament, for a political organisation, membership body, NGO or public affairs environment. Knowledge of environmental, fisheries, water, access to nature or rural policy. Understanding of recreational angling, fisheries management or wider environmental and conservation policy. Salary & Contract (Parliamentary Officer) Salary £30,000 - £35,000 per annum pro rata, dependent on experience. 24 months fixed term contract, potentially extendable or convertible to permanent role with the right funding framework. Remote role with regular travel nationwide (occasional overnight stays, as required). Flexible working across the week - will consider less than FT requests (minimum 30 hours) (some evening or weekend work, as required). Pro rate of 25 days annual leave (plus public holidays). Laptop and telephone as well as any mileage, expenses, and TOIL. Training Officer Lead development of the central training proposition, delivered consistently across the online learning portal. Use in house course authoring tool to design, build, and publish digital learning modules, courses and structured pathways. Act as key point of contact with the online learning platform, fostering strong partnerships that support training development. Convert scripts, outlines and raw content created by subject matter specialists into clear, accessible, high quality training resources. Ensure all courses reflect a unified organisational voice and remain fully aligned with policies, codes of conduct, safeguarding requirements and environmental standards. Work closely with internal experts to translate technical environmental, coaching and charity based knowledge into user friendly learning. Maintain consistency of tone, structure, style and quality across all training materials. Manage training content pipelines, production workflows and version control. Develop assessments, quizzes, tasks and interactive digital elements to support effective learning. Review learner data, feedback and analytics to enhance the training offer. Provide occasional guidance to colleagues, tutors, clubs and volunteers on using the online portal. Qualifications & Experience (Training Officer) Experienced in training design, digital learning development, instructional design or building structured learning content. Enjoy converting technical or specialist knowledge into accessible training. Confident shaping scripts, organising content and creating structured digital learning experiences. Strong writer and communicator with excellent attention to detail. Can maintain consistent standards, ensuring training reflects organisational policies and messaging. Proactive, organised, self motivated and comfortable balancing multiple projects. Collaborates well with experts across different teams and disciplines. Experience designing training in environmental, conservation, charity or community focused contexts. Experience using course authoring tools for online learning platforms. Experience managing training workflows, version control or content production pipelines. Understanding of instructional design principles or learning theory. Knowledge of angling or a personal interest in the sport. Experience working with safeguarding, codes of conduct or compliance based training. We believe a diversity of backgrounds, experience and opinions builds the strongest team, so we encourage people from under represented groups to apply. We are members of the Sporting Equals Charter and are actively participating in the Sport England sponsored Inclusive Employers development programme. Please only apply if you have the right to work in the UK and meet the specific travel or vehicle requirements specified in each role. We take your privacy seriously and will only use your personal information to administer your application for this role-we will never pass your details onto a third party. We may contact you by email or telephone about the progress of your application. This processing is conducted lawfully based on legitimate interests.
South East Water
Water Resources Communications and Stakeholder Officer
South East Water Snodland, Kent
Summary: This key role will play a critical part in bringing technical, long-term water supply-demand strategies to life for the public and our stakeholders. Working closely with the Water Resources team, you will be responsible for the statutory consultation surrounding two of our key statutory plans - the Water Resources Management Plan and Drought Plan. You'll use your engagement skills to transform complex technical information into accessible, transparent, and engaging information for stakeholders, customers, and the media through various different channels. Main responsibilities: Creating and implementing an integrated communications strategy to support delivery of the Drought Plan and Water Resources Management Plan objectives and their input into the Business Plan process. Translating technical information into engaging content for internal and external audiences. Produce Non-Technical summaries required for consultations. Devising and delivering statutory public consultations. Devising, managing and evaluating a programme of events for customers and stakeholders, promotional media, press activity and other communications. Be responsible for organising and attending any workshops, community briefings, presentations, meetings and events in and out of normal office hours to assist with the successful delivery of the communication aspects of both plans. Developing high quality communications collateral including, but not limited to, briefings, press releases, presentations, exhibition materials and social media content. Working with internal stakeholders to agree priorities, key messages and the annual programme of events, meetings and other communications activities. Representing the business and working alongside our partners at Water Resources South East to support regional water resources and drought planning and engagement. Manage a range of suppliers and external parties to deliver the communications and events programme and statutory consultations, such as graphic designers, photographers, videographers and communications agencies. Brief media spokespeople ahead of radio and TV interviews. Answer and respond to media calls during office hours, escalating where appropriate. Help identify, write press releases and manage news stories for South East Water. Update the South East Water website and social media content in particular when promoting news stories or during emergency incidents. Participate in the Communications out-of-hours service on a shared rota basis responding to media enquiries and assisting the management of crisis communications. You'll need: Skills / Qualifications / Experience Degree-level qualification in a Communications, PR discipline and/or at least three years' relevant experience. A background in an environmental science discipline would be advantageous. Full driving licence. Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high-quality communications outputs to deadline. Have a keen eye for detail and competent at drafting accurate customer and stakeholder communications materials required for a project or event, including, but not limited to; developing, managing and evaluating statutory consultations, communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, translating complex information into non-technical documentation, articles, advertising, website copy, FAQs and social media content such as videos. Able to use a range of digital tools, including but not limited to, social media, email marketing/newsletter, website content management system and public relations management software. Crisis Communications. Experience of communications planning, event management, stakeholder engagement and media relations. Experience of successfully delivering statutory consultations as well as stakeholder engagement within an environmental context would be advantageous. Knowledge of water resources and the water, environmental and/or agricultural industry would be advantageous. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £36,000 p.a. (dependent on experience)
Apr 22, 2026
Full time
Summary: This key role will play a critical part in bringing technical, long-term water supply-demand strategies to life for the public and our stakeholders. Working closely with the Water Resources team, you will be responsible for the statutory consultation surrounding two of our key statutory plans - the Water Resources Management Plan and Drought Plan. You'll use your engagement skills to transform complex technical information into accessible, transparent, and engaging information for stakeholders, customers, and the media through various different channels. Main responsibilities: Creating and implementing an integrated communications strategy to support delivery of the Drought Plan and Water Resources Management Plan objectives and their input into the Business Plan process. Translating technical information into engaging content for internal and external audiences. Produce Non-Technical summaries required for consultations. Devising and delivering statutory public consultations. Devising, managing and evaluating a programme of events for customers and stakeholders, promotional media, press activity and other communications. Be responsible for organising and attending any workshops, community briefings, presentations, meetings and events in and out of normal office hours to assist with the successful delivery of the communication aspects of both plans. Developing high quality communications collateral including, but not limited to, briefings, press releases, presentations, exhibition materials and social media content. Working with internal stakeholders to agree priorities, key messages and the annual programme of events, meetings and other communications activities. Representing the business and working alongside our partners at Water Resources South East to support regional water resources and drought planning and engagement. Manage a range of suppliers and external parties to deliver the communications and events programme and statutory consultations, such as graphic designers, photographers, videographers and communications agencies. Brief media spokespeople ahead of radio and TV interviews. Answer and respond to media calls during office hours, escalating where appropriate. Help identify, write press releases and manage news stories for South East Water. Update the South East Water website and social media content in particular when promoting news stories or during emergency incidents. Participate in the Communications out-of-hours service on a shared rota basis responding to media enquiries and assisting the management of crisis communications. You'll need: Skills / Qualifications / Experience Degree-level qualification in a Communications, PR discipline and/or at least three years' relevant experience. A background in an environmental science discipline would be advantageous. Full driving licence. Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high-quality communications outputs to deadline. Have a keen eye for detail and competent at drafting accurate customer and stakeholder communications materials required for a project or event, including, but not limited to; developing, managing and evaluating statutory consultations, communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, translating complex information into non-technical documentation, articles, advertising, website copy, FAQs and social media content such as videos. Able to use a range of digital tools, including but not limited to, social media, email marketing/newsletter, website content management system and public relations management software. Crisis Communications. Experience of communications planning, event management, stakeholder engagement and media relations. Experience of successfully delivering statutory consultations as well as stakeholder engagement within an environmental context would be advantageous. Knowledge of water resources and the water, environmental and/or agricultural industry would be advantageous. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £36,000 p.a. (dependent on experience)
Scottish Wildlife Trust
Digital Volunteer Engagement Officer
Scottish Wildlife Trust Edinburgh, Midlothian
Digital Volunteer Engagement Officer Leith, Edinburgh / Hybrid, will consider remote working £25,500 per annum, pro rata Permanent, Part time - 17.5 hours per week About us: For 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland s land and seas. The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. It also manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement. The Role: We are looking for an organised and motivated individual with excellent communication skills and a passion for volunteering, who will provide support for the Scottish Wildlife Trust s 600 volunteers through a variety of digital tools and platforms. Working as part of the Trust s Engagement team, you will play a key role in ensuring volunteering with the Scottish Wildlife Trust is a positive and rewarding experience that meets the needs of both the volunteer and the organisation. In addition to creating engaging digital resources and communications for volunteers, you will lead on maintaining the Trust s online Volunteer Management System, supporting the volunteers and staff who use it. This highly flexible role can be conducted remotely, although some travel to Scottish Wildlife Trust headquarters in Leith may be required. Main objectives Develop a range of digital communications that enhance the volunteering experience and help progress volunteers along a journey of engagement. Produce and maintain online volunteer training and support through the Trust s e-learning platform. Produce engaging volunteer communications such as e-newsletters, blogs and social media content. Maintain the Trust s Volunteer Management System to ensure it meets the needs of both volunteers and volunteer managers. Provide support for volunteers and volunteer managers who use the Trust s volunteer management system. Promote and further develop a volunteering culture for the Trust. The successful candidate will ideally: Have experience creating a range of high-quality digital engagement resources Have experience using Content Management Systems Be motivational, enthusiastic and engaging Have excellent written and visual communication skills Have a good understanding of volunteer management and the volunteer experience Have a good understanding of GDPR and its relevance to volunteer management What we offer: Salary sacrifice schemes including Cycle to Work & Pension schemes. We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach. One Wellness Hour per week Enhanced Pension rate upon completion of probation Sick Pay Allowance Enhanced Maternity/ Paternity Leave Training and Development Closing date for applications: 26th April 2026, midnight Interviews will be held on: WC 4th May The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.
Apr 22, 2026
Full time
Digital Volunteer Engagement Officer Leith, Edinburgh / Hybrid, will consider remote working £25,500 per annum, pro rata Permanent, Part time - 17.5 hours per week About us: For 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland s land and seas. The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. It also manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement. The Role: We are looking for an organised and motivated individual with excellent communication skills and a passion for volunteering, who will provide support for the Scottish Wildlife Trust s 600 volunteers through a variety of digital tools and platforms. Working as part of the Trust s Engagement team, you will play a key role in ensuring volunteering with the Scottish Wildlife Trust is a positive and rewarding experience that meets the needs of both the volunteer and the organisation. In addition to creating engaging digital resources and communications for volunteers, you will lead on maintaining the Trust s online Volunteer Management System, supporting the volunteers and staff who use it. This highly flexible role can be conducted remotely, although some travel to Scottish Wildlife Trust headquarters in Leith may be required. Main objectives Develop a range of digital communications that enhance the volunteering experience and help progress volunteers along a journey of engagement. Produce and maintain online volunteer training and support through the Trust s e-learning platform. Produce engaging volunteer communications such as e-newsletters, blogs and social media content. Maintain the Trust s Volunteer Management System to ensure it meets the needs of both volunteers and volunteer managers. Provide support for volunteers and volunteer managers who use the Trust s volunteer management system. Promote and further develop a volunteering culture for the Trust. The successful candidate will ideally: Have experience creating a range of high-quality digital engagement resources Have experience using Content Management Systems Be motivational, enthusiastic and engaging Have excellent written and visual communication skills Have a good understanding of volunteer management and the volunteer experience Have a good understanding of GDPR and its relevance to volunteer management What we offer: Salary sacrifice schemes including Cycle to Work & Pension schemes. We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach. One Wellness Hour per week Enhanced Pension rate upon completion of probation Sick Pay Allowance Enhanced Maternity/ Paternity Leave Training and Development Closing date for applications: 26th April 2026, midnight Interviews will be held on: WC 4th May The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.
Clarion
Digital Support Officer
Clarion Haywards Heath, Sussex
Location: Hybrid/Haywards Heath, Dorking or Tonbridge Salary: £34,624 - £45,307 per annum Hours: 36 per week Contract Type: Permanent Are you passionate about enhancing people's lives by helping them to develop their digital skills and enabling them to get online for good? Working as part of an award-winning team, you'll play a vital role in delivering our national digital support and skills programme. Your responsibilities will include: Managing relationships, agreements and contracts with grant funded and contracted delivery partners; delivering digital guidance and device solutions to Clarion residents; recruiting and managing volunteer Clarion Futures & Digital Champions and maintaining accurate and up to date information on our CRM, Pathway. Through collaboration with colleagues across Clarion Futures and the Group, you'll help ensure that digitally excluded individuals and communities have the opportunity to improve their lives through digital inclusion. To succeed in this role, you'll demonstrate experience of relationship and project management and the ability to work with a range of stakeholders to support the delivery of organisational goals. You will have experience of resident and community engagement, particularly working with individuals facing multiple barriers to getting online, seeking employment and accessing services. Effective communication skills will be invaluable in this role as you will need to be able to engage with a diverse range of people. You will also need to be well organised to manage your diary and competing priorities, ensuring high levels of data and record accuracy at all times. This is a hybrid role with a base location at our office in either Haywards Heath, Dorking or Tonbridge. You'll spend 3 days per week on average on site at an office, visiting customers, volunteers and/or delivery partners across the south and south west region. Please review the full role profileon our website before applying. Closing Date: Thursday 30th April 2026 at midnight. Interviews are likely to take place in Islington, London on Thursday 21st & Thurs 28th May At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Candidates must have the ability to travel throughout the South & Southwest region and support colleagues elsewhere on an as required basis. This post is subject to Basic Criminal Record Check Clearance.
Apr 22, 2026
Full time
Location: Hybrid/Haywards Heath, Dorking or Tonbridge Salary: £34,624 - £45,307 per annum Hours: 36 per week Contract Type: Permanent Are you passionate about enhancing people's lives by helping them to develop their digital skills and enabling them to get online for good? Working as part of an award-winning team, you'll play a vital role in delivering our national digital support and skills programme. Your responsibilities will include: Managing relationships, agreements and contracts with grant funded and contracted delivery partners; delivering digital guidance and device solutions to Clarion residents; recruiting and managing volunteer Clarion Futures & Digital Champions and maintaining accurate and up to date information on our CRM, Pathway. Through collaboration with colleagues across Clarion Futures and the Group, you'll help ensure that digitally excluded individuals and communities have the opportunity to improve their lives through digital inclusion. To succeed in this role, you'll demonstrate experience of relationship and project management and the ability to work with a range of stakeholders to support the delivery of organisational goals. You will have experience of resident and community engagement, particularly working with individuals facing multiple barriers to getting online, seeking employment and accessing services. Effective communication skills will be invaluable in this role as you will need to be able to engage with a diverse range of people. You will also need to be well organised to manage your diary and competing priorities, ensuring high levels of data and record accuracy at all times. This is a hybrid role with a base location at our office in either Haywards Heath, Dorking or Tonbridge. You'll spend 3 days per week on average on site at an office, visiting customers, volunteers and/or delivery partners across the south and south west region. Please review the full role profileon our website before applying. Closing Date: Thursday 30th April 2026 at midnight. Interviews are likely to take place in Islington, London on Thursday 21st & Thurs 28th May At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Candidates must have the ability to travel throughout the South & Southwest region and support colleagues elsewhere on an as required basis. This post is subject to Basic Criminal Record Check Clearance.
Staffordshire Students' Union
Rep Engagement Lead
Staffordshire Students' Union
We re looking for a confident, motivated Rep Engagement Lead to empower and support our network of student representatives across all campuses. You ll help transform a list of names into a thriving community of active changemakers students who feel confident, connected, and able to influence real improvements within their course, school and wider university experience. In this role, you will: Lead the full rep engagement cycle: recruitment, training, community building and year round support Deliver engaging, inclusive training (in-person and via our Rep Hub) that helps students feel welcome, informed and confident Help reps gather student feedback, close loops, solve problems and share impact stories Build strong partnerships with academic staff, officers and colleagues to tailor engagement for different communities Coordinate democratic and engagement activities such as Elections, Student Forums, Members Meetings and welcome events Supervise and support Voice & Advocacy Union Team Members (student staff) Champion Student Voice as a core part of the student experience at Staffs If you re passionate about empowering others, building communities and amplifying student voice, we d love to hear from you. Person Requirements Essential Criteria A strong communicator, confident engaging with students and colleagues across digital and in person spaces Skilled at building positive, collaborative relationships Organised and proactive, able to manage multiple projects and adapt to changing priorities Experience working or volunteering in student-focused, educational, charity, or community settings Able to design and deliver accessible training and engagement activities Values-driven and inclusive, with a commitment to fairness and belonging Comfortable using digital tools to support communication and engagement Able to gather and summarise student feedback clearly and accessibly Desirable Criteria Experience supervising or supporting volunteers or student staff Understanding of academic structures or democratic processes Experience coordinating events, campaigns or engagement projects Ability to create impact stories or feedback summaries Details of this role Hours: Full-time based on 37 hours per week (annualised) Holiday : 5 Weeks per year plus Bank Holidays pro rata (That's 33 days!) Start date: May 2026 onwards Working Hours: Monday to Friday with occasional evenings and weekends Location: Stoke-on-Trent Campuses (some work at Stafford and London sites) Salary: £25,363 to £30,341 (Grade 4/5, SCP 18-25) depending upon experience Interviews: Week Commencing 18 May 2026 Closing date: 11 May 2026 at 9am (We may close this advert ahead of the stated closing date if we receive a high volume of strong applications, so early application is advised)
Apr 21, 2026
Full time
We re looking for a confident, motivated Rep Engagement Lead to empower and support our network of student representatives across all campuses. You ll help transform a list of names into a thriving community of active changemakers students who feel confident, connected, and able to influence real improvements within their course, school and wider university experience. In this role, you will: Lead the full rep engagement cycle: recruitment, training, community building and year round support Deliver engaging, inclusive training (in-person and via our Rep Hub) that helps students feel welcome, informed and confident Help reps gather student feedback, close loops, solve problems and share impact stories Build strong partnerships with academic staff, officers and colleagues to tailor engagement for different communities Coordinate democratic and engagement activities such as Elections, Student Forums, Members Meetings and welcome events Supervise and support Voice & Advocacy Union Team Members (student staff) Champion Student Voice as a core part of the student experience at Staffs If you re passionate about empowering others, building communities and amplifying student voice, we d love to hear from you. Person Requirements Essential Criteria A strong communicator, confident engaging with students and colleagues across digital and in person spaces Skilled at building positive, collaborative relationships Organised and proactive, able to manage multiple projects and adapt to changing priorities Experience working or volunteering in student-focused, educational, charity, or community settings Able to design and deliver accessible training and engagement activities Values-driven and inclusive, with a commitment to fairness and belonging Comfortable using digital tools to support communication and engagement Able to gather and summarise student feedback clearly and accessibly Desirable Criteria Experience supervising or supporting volunteers or student staff Understanding of academic structures or democratic processes Experience coordinating events, campaigns or engagement projects Ability to create impact stories or feedback summaries Details of this role Hours: Full-time based on 37 hours per week (annualised) Holiday : 5 Weeks per year plus Bank Holidays pro rata (That's 33 days!) Start date: May 2026 onwards Working Hours: Monday to Friday with occasional evenings and weekends Location: Stoke-on-Trent Campuses (some work at Stafford and London sites) Salary: £25,363 to £30,341 (Grade 4/5, SCP 18-25) depending upon experience Interviews: Week Commencing 18 May 2026 Closing date: 11 May 2026 at 9am (We may close this advert ahead of the stated closing date if we receive a high volume of strong applications, so early application is advised)
Wingate Centre
Fundraiser
Wingate Centre
Fundraiser Community, Corporate and Events We are looking for a Fundraiser Community, Corporate and Events to join our inspiring and dedicated team in this part-time role based in south Cheshire. This is a fantastic opportunity to be part of an ambitious and compassionate organisation that supports children and young people with Special Educational Needs and Disabilities (SEND) through inclusive sport, recreation, and residential experiences. Position: Fundraiser Community, Corporate and Events Location: Cheshire, CW5 8ES Salary: £26,734 FTE Hours: Part-time (20 hours per week, up to 30 hours considered) Contract: Permanent Closing Date: Monday 6th October 2025 at 11.59pm The Role We are seeking an enthusiastic and experienced fundraiser to secure and develop the vital income streams of community, corporate and event fundraising. You will work closely with the CEO and other team members to develop our fundraising strategy, build strong supporter engagement, and deliver creative fundraising initiatives that make a real difference to the lives of those we serve. You will: Develop and implement innovative fundraising strategies and campaigns to meet agreed income targets Build and manage relationships with individual donors, corporate partners, and community groups Plan and manage fundraising appeals and community engagement Organise and deliver fundraising events including logistics, volunteer management, and post-event evaluation Report monthly on fundraising performance, analysing successes and areas for development Contribute to newsletters, social media, and promotional content Maintain accurate donor records and ensure compliance with GDPR and fundraising regulations About You You ll be someone with a passion for making a difference, and the ability to build lasting relationships with supporters. You are a self-starter, able to manage multiple priorities and engage a variety of stakeholders across the community. You will have: Experience in fundraising, marketing or sales Excellent communication and networking skills Ability to work independently and flexibly, including some evenings/weekends Knowledge of fundraising regulations and GDPR Strong organisational and reporting skills Confidence in using fundraising databases and digital platforms Benefits Include: Competitive salary 6 weeks annual leave plus long service rewards Free on-site parking Paid travel expenses Opportunity to truly make an impact within a valued community organisation About the Organisation This Wingate Centre is based in south Cheshire that has supported children and young adults with SEND since 1988. The Centre offers accessible accommodation, inclusive sports and recreation facilities, and group residential experiences that foster confidence, independence, and wellbeing. Over 650 school children and their carers, and dozens of adults, benefit annually from the Centre s services. We are committed to being an equal opportunities employer and welcome applicants from all sections of the community. Other roles you may have experience of could include: Fundraiser, Community Fundraiser, Events Fundraiser, Corporate Fundraiser, Fundraising Officer, Partnerships Fundraiser, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 06, 2025
Full time
Fundraiser Community, Corporate and Events We are looking for a Fundraiser Community, Corporate and Events to join our inspiring and dedicated team in this part-time role based in south Cheshire. This is a fantastic opportunity to be part of an ambitious and compassionate organisation that supports children and young people with Special Educational Needs and Disabilities (SEND) through inclusive sport, recreation, and residential experiences. Position: Fundraiser Community, Corporate and Events Location: Cheshire, CW5 8ES Salary: £26,734 FTE Hours: Part-time (20 hours per week, up to 30 hours considered) Contract: Permanent Closing Date: Monday 6th October 2025 at 11.59pm The Role We are seeking an enthusiastic and experienced fundraiser to secure and develop the vital income streams of community, corporate and event fundraising. You will work closely with the CEO and other team members to develop our fundraising strategy, build strong supporter engagement, and deliver creative fundraising initiatives that make a real difference to the lives of those we serve. You will: Develop and implement innovative fundraising strategies and campaigns to meet agreed income targets Build and manage relationships with individual donors, corporate partners, and community groups Plan and manage fundraising appeals and community engagement Organise and deliver fundraising events including logistics, volunteer management, and post-event evaluation Report monthly on fundraising performance, analysing successes and areas for development Contribute to newsletters, social media, and promotional content Maintain accurate donor records and ensure compliance with GDPR and fundraising regulations About You You ll be someone with a passion for making a difference, and the ability to build lasting relationships with supporters. You are a self-starter, able to manage multiple priorities and engage a variety of stakeholders across the community. You will have: Experience in fundraising, marketing or sales Excellent communication and networking skills Ability to work independently and flexibly, including some evenings/weekends Knowledge of fundraising regulations and GDPR Strong organisational and reporting skills Confidence in using fundraising databases and digital platforms Benefits Include: Competitive salary 6 weeks annual leave plus long service rewards Free on-site parking Paid travel expenses Opportunity to truly make an impact within a valued community organisation About the Organisation This Wingate Centre is based in south Cheshire that has supported children and young adults with SEND since 1988. The Centre offers accessible accommodation, inclusive sports and recreation facilities, and group residential experiences that foster confidence, independence, and wellbeing. Over 650 school children and their carers, and dozens of adults, benefit annually from the Centre s services. We are committed to being an equal opportunities employer and welcome applicants from all sections of the community. Other roles you may have experience of could include: Fundraiser, Community Fundraiser, Events Fundraiser, Corporate Fundraiser, Fundraising Officer, Partnerships Fundraiser, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Michael Page
Digital Marketing Officer - Paid Media
Michael Page City, London
This role leads the creation and delivery of digital campaigns and social media strategies to grow engagement, drive action, and expand the supporter base for a national charitable organisation. Client Details Renowned charity Description Develop and execute digital strategies across paid and owned channels to attract new supporters, donors, and volunteers. Design retention-focused campaigns to deepen engagement and maintain long-term supporter relationships. Manage and grow social media presence through impactful content that raises awareness and drives action. Plan and deliver targeted email campaigns using segmentation, automation, and performance testing. Use audience insights to tailor messaging and ensure relevance across digital touchpoints. Run paid media campaigns to expand reach, boost visibility, and drive conversions. Collaborate across teams to align digital acquisition with wider organisational goals. Monitor and analyse campaign performance to continuously refine and optimise digital efforts. Profile Demonstrates strong knowledge of digital marketing across email, paid media, and social platforms, with hands-on experience in campaign delivery and optimisation. Skilled in using analytics tools and performance dashboards to track, evaluate, and improve digital engagement strategies. Proficient in Microsoft Office and collaborative tools, with excellent organisational and project management capabilities. Experienced in managing social media channels to grow online communities and drive meaningful interactions. Able to create compelling, audience-focused content tailored to different digital channels and campaign goals. Comfortable working cross-functionally to align digital efforts with broader organisational objectives and transformation initiatives. Brings a proactive, solutions-focused mindset with the ability to adapt quickly in fast-paced environments. Understands the importance of data integrity, user experience, and inclusive outreach in digital communications. Job Offer 35,000 Hybrid - London Based 26 days of annual leave + bank holidays
Oct 02, 2025
Full time
This role leads the creation and delivery of digital campaigns and social media strategies to grow engagement, drive action, and expand the supporter base for a national charitable organisation. Client Details Renowned charity Description Develop and execute digital strategies across paid and owned channels to attract new supporters, donors, and volunteers. Design retention-focused campaigns to deepen engagement and maintain long-term supporter relationships. Manage and grow social media presence through impactful content that raises awareness and drives action. Plan and deliver targeted email campaigns using segmentation, automation, and performance testing. Use audience insights to tailor messaging and ensure relevance across digital touchpoints. Run paid media campaigns to expand reach, boost visibility, and drive conversions. Collaborate across teams to align digital acquisition with wider organisational goals. Monitor and analyse campaign performance to continuously refine and optimise digital efforts. Profile Demonstrates strong knowledge of digital marketing across email, paid media, and social platforms, with hands-on experience in campaign delivery and optimisation. Skilled in using analytics tools and performance dashboards to track, evaluate, and improve digital engagement strategies. Proficient in Microsoft Office and collaborative tools, with excellent organisational and project management capabilities. Experienced in managing social media channels to grow online communities and drive meaningful interactions. Able to create compelling, audience-focused content tailored to different digital channels and campaign goals. Comfortable working cross-functionally to align digital efforts with broader organisational objectives and transformation initiatives. Brings a proactive, solutions-focused mindset with the ability to adapt quickly in fast-paced environments. Understands the importance of data integrity, user experience, and inclusive outreach in digital communications. Job Offer 35,000 Hybrid - London Based 26 days of annual leave + bank holidays
Gloucestershire County Council
Business Change Manager
Gloucestershire County Council Gloucester, Gloucestershire
Business Change Manager £52,413 - £54,495 per annum Fixed Term 18 months Are you an experienced Change Manager who is passionate about digital innovation, creative use of technology and making a difference? Do you want to join a team that is dedicated to ensuring that Gloucestershire County Council utilises technology in the best way possible? If so, read on About the Team & Role You will be joining the Digital Innovation team, part of the Digital & ICT service who deliver and support technology solutions for the officers and councillors of Gloucestershire County Council (including the Gloucestershire Fire and Rescue Service, NHS partners, schools and other services that work with the organisation). The Digital Innovation team includes the Digital & ICT projects management office, technical specialists, developers and the business communications/engagement team. We work alongside our colleagues in IT Service Management, Infrastructure and Security. This role is fully funded and allocated to the education case management transformation programme and will be reporting into the Programme Manager. As Business Change Manager you will be responsible for ensuring change initiatives meet objectives on time and on budget by increasing employee adoption and usage. You will focus on the people side of change, including changes to business processes, systems and technology, job roles and organisation structures. Your primary responsibility will be creating and implementing change management strategies and plans that maximise employee adoption and usage and minimise resistance. You will work to drive faster adoption, higher ultimate utilisation of and proficiency with the changes that impact employees. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes. This role is fixed term for 18 months (with possibility for extension) About You Our ideal candidate will ideally have change management experience, ideally in a project or programme environment, with a proven record of influencing stakeholders at all levels. You should be able to clearly articulate your ideas, concepts and technical details to non-technical stakeholders, effectively collaborate with team members and other departments and be able to adjust to new challenges quickly, sometimes managing multiple areas of focus simultaneously. About Us For all your hard work, you will receive the following: Flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service An option to purchase 10 days of additional leave per year Family friendly employer offering benefits to help support you and your family Career development and qualification opportunities Supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. An in-house Occupational Health service Employee discount scheme Cycle to Work scheme Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply) Links to employee networks such as Prism (LGBT+) network and the Young Employees Network How to Apply If you feel you have the skills, desire and experience required to make a positive difference, then please submit your application and personal statement today by clicking the "Apply Now" Button. For an informal discussion about the role please contact Chris Bridem via email Closing date 8 October 2025. Short-listed candidates will be contacted by e-mail and invited to interview week commencing 20/10/2025. Please read the job profile which provides further information on the experience and attributes sought of our ideal candidate. The Digital & ICT service support the Council's Agile working policy and expect team members to work a minimum of two days per their working week in the office, which is based in central Gloucester, and to attend 'in person' meetings as and when required. New starters will be required to come into the office more often during their induction. Additional Information To access the Job Profile for this role, please follow the link below:- Business Change Manager - Job Profile The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
Oct 02, 2025
Full time
Business Change Manager £52,413 - £54,495 per annum Fixed Term 18 months Are you an experienced Change Manager who is passionate about digital innovation, creative use of technology and making a difference? Do you want to join a team that is dedicated to ensuring that Gloucestershire County Council utilises technology in the best way possible? If so, read on About the Team & Role You will be joining the Digital Innovation team, part of the Digital & ICT service who deliver and support technology solutions for the officers and councillors of Gloucestershire County Council (including the Gloucestershire Fire and Rescue Service, NHS partners, schools and other services that work with the organisation). The Digital Innovation team includes the Digital & ICT projects management office, technical specialists, developers and the business communications/engagement team. We work alongside our colleagues in IT Service Management, Infrastructure and Security. This role is fully funded and allocated to the education case management transformation programme and will be reporting into the Programme Manager. As Business Change Manager you will be responsible for ensuring change initiatives meet objectives on time and on budget by increasing employee adoption and usage. You will focus on the people side of change, including changes to business processes, systems and technology, job roles and organisation structures. Your primary responsibility will be creating and implementing change management strategies and plans that maximise employee adoption and usage and minimise resistance. You will work to drive faster adoption, higher ultimate utilisation of and proficiency with the changes that impact employees. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes. This role is fixed term for 18 months (with possibility for extension) About You Our ideal candidate will ideally have change management experience, ideally in a project or programme environment, with a proven record of influencing stakeholders at all levels. You should be able to clearly articulate your ideas, concepts and technical details to non-technical stakeholders, effectively collaborate with team members and other departments and be able to adjust to new challenges quickly, sometimes managing multiple areas of focus simultaneously. About Us For all your hard work, you will receive the following: Flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service An option to purchase 10 days of additional leave per year Family friendly employer offering benefits to help support you and your family Career development and qualification opportunities Supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. An in-house Occupational Health service Employee discount scheme Cycle to Work scheme Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply) Links to employee networks such as Prism (LGBT+) network and the Young Employees Network How to Apply If you feel you have the skills, desire and experience required to make a positive difference, then please submit your application and personal statement today by clicking the "Apply Now" Button. For an informal discussion about the role please contact Chris Bridem via email Closing date 8 October 2025. Short-listed candidates will be contacted by e-mail and invited to interview week commencing 20/10/2025. Please read the job profile which provides further information on the experience and attributes sought of our ideal candidate. The Digital & ICT service support the Council's Agile working policy and expect team members to work a minimum of two days per their working week in the office, which is based in central Gloucester, and to attend 'in person' meetings as and when required. New starters will be required to come into the office more often during their induction. Additional Information To access the Job Profile for this role, please follow the link below:- Business Change Manager - Job Profile The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

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