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hotel general manager
Vardey Recruitment
Finance Manager
Vardey Recruitment
Part-Time Finance Manager Luxury Hotel - South Coast of UK Isle of Wight Accessible from Lymington - Near Hampshire/Dorset Borders Circa £50,000 pro rata + superb benefits, sub. accommodation if required +bonus 30 hours per week Flexible on days Hybrid working some office based work required in IOW Vardey Recruitment is proud to partner with a prestigious luxury hotel on the Isle of Wight to recruit an experienced Part-Time Finance Manager. This is a senior, standalone role offering full ownership of the finance function within a dynamic, multi-revenue hospitality environment. The position is part-time (30 hours per week), providing a great balance of flexibility and responsibility, with a blend of on-site and remote working. Working closely with the General Manager, you will play a pivotal role in driving financial performance, supporting strategic decision-making, and ensuring strong financial controls across the business. Working closely with the General Manager you will play a key role in driving financial performance, supporting strategic decision-making, and ensuring robust financial controls across the business. The Part-Time Finance Job Role on the IOW - Isle of Wight As Finance Manager, you will take responsibility for the end-to-end finance function, including: Production of monthly management accounts with detailed P&L analysis across rooms, food & beverage, and other revenue streams Delivery of insightful financial reporting, including variance analysis and performance commentary Ownership of budgeting and forecasting processes Analysis of key hospitality KPIs to support profitability Cash flow management and oversight of weekly payment runs Maintenance of strong internal controls, including stock and POS audits Oversight of payroll (outsourced), ensuring compliance with HMRC and Tronc regulations Preparation of statutory accounts and management of VAT/PAYE submissions Liaison with external stakeholders including accountants, banks, and advisors About You As An Accountant We are seeking a commercially minded finance manager / professional who thrives in a "hands-on" environment seeking reduced hours. Ideally a fully qualified accountant (ACA / ACCA / CIMA) or QBE will be considered Proven experience in a similar role, ideally within hospitality, leisure, or a multi-revenue business - other industries will be considered. Strong Excel skills Ability to translate financial data into clear, actionable insights for non-finance stakeholders Proactive, adaptable, and comfortable working in a fast-paced operational setting The role is commutable from the mainland although living on the Isle of Wight would be more convenient. Travel from Lymington, Portsmouth or Southampton is possible as subsidised accommodation available What s on Offer Competitive salary circa £50,000 pro rata - depending on experience. Staff discounts on accommodation and food & beverage On-site parking Subsidised accommodation (if required) Opportunity to make a real impact in a growing and well-invested hospitality business Reduced hours to 30 hours a week - across 5 days or 4. Office based approx. 2 or 3 days a week in office based on Isle of Wight Working from home / hybrid working Apply Now This role is being managed by a Vardey Recruitment a recruitment partner on behalf of the employer. All applications will be handled in strict confidence. By applying for this role, you authorise Vardey Recruitment to contact you and provide recruitment-related services. Please refer to our privacy policy for further details. REF: IOW Isle of Wight Finance Job, Accountant near Lymington, Freshwater, Totland, Newport, Cowes, Yarmouth - Part-Time - Dorset - Hampshire
Apr 22, 2026
Full time
Part-Time Finance Manager Luxury Hotel - South Coast of UK Isle of Wight Accessible from Lymington - Near Hampshire/Dorset Borders Circa £50,000 pro rata + superb benefits, sub. accommodation if required +bonus 30 hours per week Flexible on days Hybrid working some office based work required in IOW Vardey Recruitment is proud to partner with a prestigious luxury hotel on the Isle of Wight to recruit an experienced Part-Time Finance Manager. This is a senior, standalone role offering full ownership of the finance function within a dynamic, multi-revenue hospitality environment. The position is part-time (30 hours per week), providing a great balance of flexibility and responsibility, with a blend of on-site and remote working. Working closely with the General Manager, you will play a pivotal role in driving financial performance, supporting strategic decision-making, and ensuring strong financial controls across the business. Working closely with the General Manager you will play a key role in driving financial performance, supporting strategic decision-making, and ensuring robust financial controls across the business. The Part-Time Finance Job Role on the IOW - Isle of Wight As Finance Manager, you will take responsibility for the end-to-end finance function, including: Production of monthly management accounts with detailed P&L analysis across rooms, food & beverage, and other revenue streams Delivery of insightful financial reporting, including variance analysis and performance commentary Ownership of budgeting and forecasting processes Analysis of key hospitality KPIs to support profitability Cash flow management and oversight of weekly payment runs Maintenance of strong internal controls, including stock and POS audits Oversight of payroll (outsourced), ensuring compliance with HMRC and Tronc regulations Preparation of statutory accounts and management of VAT/PAYE submissions Liaison with external stakeholders including accountants, banks, and advisors About You As An Accountant We are seeking a commercially minded finance manager / professional who thrives in a "hands-on" environment seeking reduced hours. Ideally a fully qualified accountant (ACA / ACCA / CIMA) or QBE will be considered Proven experience in a similar role, ideally within hospitality, leisure, or a multi-revenue business - other industries will be considered. Strong Excel skills Ability to translate financial data into clear, actionable insights for non-finance stakeholders Proactive, adaptable, and comfortable working in a fast-paced operational setting The role is commutable from the mainland although living on the Isle of Wight would be more convenient. Travel from Lymington, Portsmouth or Southampton is possible as subsidised accommodation available What s on Offer Competitive salary circa £50,000 pro rata - depending on experience. Staff discounts on accommodation and food & beverage On-site parking Subsidised accommodation (if required) Opportunity to make a real impact in a growing and well-invested hospitality business Reduced hours to 30 hours a week - across 5 days or 4. Office based approx. 2 or 3 days a week in office based on Isle of Wight Working from home / hybrid working Apply Now This role is being managed by a Vardey Recruitment a recruitment partner on behalf of the employer. All applications will be handled in strict confidence. By applying for this role, you authorise Vardey Recruitment to contact you and provide recruitment-related services. Please refer to our privacy policy for further details. REF: IOW Isle of Wight Finance Job, Accountant near Lymington, Freshwater, Totland, Newport, Cowes, Yarmouth - Part-Time - Dorset - Hampshire
MCR Property Group
Maintenance Operative
MCR Property Group Sunderland, Tyne And Wear
Maintenance Operative (Handyman) Location: Clanny House, Sunderland Reporting to: Accommodation Manager Hours: Full-time, Monday to Friday (typically 9:00am - 5:00pm with occasional flexibility required) About the Role Flow Student, part of MCR Property Group, is seeking a reliable and practical Maintenance Operative to support the day-to-day upkeep of Clanny House, Sunderland. This role is primarily a hands-on handyman position responsible for general repairs, maintenance tasks, and supporting the wider operational team in ensuring the building remains safe, well-maintained and comfortable for residents. Working closely with the Accommodation Manager and site team, the Maintenance Operative will carry out routine maintenance, respond to reactive repair requests and assist with planned preventative maintenance across the property. Key Responsibilities • Carry out general maintenance and handyman duties across the student village. • Respond promptly to reactive maintenance requests from residents and the site team. • Undertake minor repairs including plumbing, electrical fixes, joinery and decorating. • Assist with preventative maintenance and routine property checks. • Support room turnarounds during check-out and check-in periods. • Maintain communal areas ensuring they remain safe, clean and fully operational. • Conduct basic inspections of equipment and building systems. • Assist external contractors when required and ensure works are completed safely. • Log and update maintenance requests through the property management system. • Support emergency responses including fire alarm activations, water leaks or urgent building issues. • Ensure compliance with health and safety policies and safe working practices. Skills and Experience • Proven experience in a handyman, maintenance or facilities role. • Practical knowledge of basic electrical, plumbing or building repairs. • Ability to troubleshoot and resolve maintenance issues efficiently. • Good organisational skills and ability to prioritise tasks. • Strong customer service approach when interacting with residents. • Ability to work independently while supporting the wider site team. Desirable • Trade qualification or experience in electrical, plumbing, joinery or building maintenance. • Previous experience working within residential property, hotels or student accommodation. • Basic understanding of building compliance and safety standards. Personal Attributes • Reliable and proactive with a strong work ethic and happy to be hands on • Practical knowledge of basic electrical, plumbing or building repairs. • Friendly and approachable when dealing with residents and colleagues. Comfortable with entering student rooms • Able to remain calm and organised when responding to urgent issues.
Apr 22, 2026
Full time
Maintenance Operative (Handyman) Location: Clanny House, Sunderland Reporting to: Accommodation Manager Hours: Full-time, Monday to Friday (typically 9:00am - 5:00pm with occasional flexibility required) About the Role Flow Student, part of MCR Property Group, is seeking a reliable and practical Maintenance Operative to support the day-to-day upkeep of Clanny House, Sunderland. This role is primarily a hands-on handyman position responsible for general repairs, maintenance tasks, and supporting the wider operational team in ensuring the building remains safe, well-maintained and comfortable for residents. Working closely with the Accommodation Manager and site team, the Maintenance Operative will carry out routine maintenance, respond to reactive repair requests and assist with planned preventative maintenance across the property. Key Responsibilities • Carry out general maintenance and handyman duties across the student village. • Respond promptly to reactive maintenance requests from residents and the site team. • Undertake minor repairs including plumbing, electrical fixes, joinery and decorating. • Assist with preventative maintenance and routine property checks. • Support room turnarounds during check-out and check-in periods. • Maintain communal areas ensuring they remain safe, clean and fully operational. • Conduct basic inspections of equipment and building systems. • Assist external contractors when required and ensure works are completed safely. • Log and update maintenance requests through the property management system. • Support emergency responses including fire alarm activations, water leaks or urgent building issues. • Ensure compliance with health and safety policies and safe working practices. Skills and Experience • Proven experience in a handyman, maintenance or facilities role. • Practical knowledge of basic electrical, plumbing or building repairs. • Ability to troubleshoot and resolve maintenance issues efficiently. • Good organisational skills and ability to prioritise tasks. • Strong customer service approach when interacting with residents. • Ability to work independently while supporting the wider site team. Desirable • Trade qualification or experience in electrical, plumbing, joinery or building maintenance. • Previous experience working within residential property, hotels or student accommodation. • Basic understanding of building compliance and safety standards. Personal Attributes • Reliable and proactive with a strong work ethic and happy to be hands on • Practical knowledge of basic electrical, plumbing or building repairs. • Friendly and approachable when dealing with residents and colleagues. Comfortable with entering student rooms • Able to remain calm and organised when responding to urgent issues.
Platinum Recruitment Consultancy
General Manager
Platinum Recruitment Consultancy Croydon, London
Role: General Manager Location: Croydon Area Salary: 45,000 + Bonus Platinum Recruitment is working in partnership with a destination Pub and restaurant near Croydon and we have a fantastic opportunity for a General Manager to join their team. What's in it for you? Our client is part of a small group of Hotels, Pubs and Restaurants based across the area, they are very much focused on looking after their staff, as well as the obvious benefits there are many other benefits from working with this company. Free Parking on site Group discounts Pension scheme Company awards and nights out Career Development Package 45,000 Plus Bonus Plus TRONC Why choose our Client? A delightful country pub and dining destination, set in a picturesque rural setting, offering a relaxed and inviting environment for guests to enjoy great food and drinks. Renowned for its warm, cosy atmosphere and friendly service, it provides the perfect place to unwind, whether meeting friends, celebrating special occasions, or simply enjoying a leisurely meal. With a focus on quality, comfort, and hospitality, this pub combines traditional charm with a welcoming, contemporary dining experience. What's involved? Manage the day-to-day operations of the Restaurant and Pub, ensuring seamless service and consistently high standards. Lead and mentor the team, overseeing performance, training, and ongoing development. Promote business growth by delivering exceptional customer experiences, controlling budgets, and optimizing operational efficiency Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will in touch to discuss this General Manager role near Croydon. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Jason Reed Job Number: (phone number removed) / INDCHEFS Job Role: General Manager Location: Croydon Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 22, 2026
Full time
Role: General Manager Location: Croydon Area Salary: 45,000 + Bonus Platinum Recruitment is working in partnership with a destination Pub and restaurant near Croydon and we have a fantastic opportunity for a General Manager to join their team. What's in it for you? Our client is part of a small group of Hotels, Pubs and Restaurants based across the area, they are very much focused on looking after their staff, as well as the obvious benefits there are many other benefits from working with this company. Free Parking on site Group discounts Pension scheme Company awards and nights out Career Development Package 45,000 Plus Bonus Plus TRONC Why choose our Client? A delightful country pub and dining destination, set in a picturesque rural setting, offering a relaxed and inviting environment for guests to enjoy great food and drinks. Renowned for its warm, cosy atmosphere and friendly service, it provides the perfect place to unwind, whether meeting friends, celebrating special occasions, or simply enjoying a leisurely meal. With a focus on quality, comfort, and hospitality, this pub combines traditional charm with a welcoming, contemporary dining experience. What's involved? Manage the day-to-day operations of the Restaurant and Pub, ensuring seamless service and consistently high standards. Lead and mentor the team, overseeing performance, training, and ongoing development. Promote business growth by delivering exceptional customer experiences, controlling budgets, and optimizing operational efficiency Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will in touch to discuss this General Manager role near Croydon. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Jason Reed Job Number: (phone number removed) / INDCHEFS Job Role: General Manager Location: Croydon Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Strategic Placements
Ipaf Operator
Strategic Placements Uttoxeter, Staffordshire
Semi Skilled Fitter / Rigger / Erector, or Skilled Labourer required with Scissor Lift / Cherry Picker / MEWP / PAL / IPAF licence to drive category 3a and 3b vehicles on clients site. You should be willing and able to carry out skilled labouring / semi-skilled mechanical fitting using hand tools to assemble components on the ground and at heights. (This is not just a plant driving role) Duration Ongoing temporary / contract work throughout the year which will ultimately lead to permanent employment at a later date. Regularly working away from home Monday to Friday within a team starting out from the client's central base near Uttoxeter each Monday morning and returning on Friday afternoon. Hotel Accommodation and breakfast is provided and paid for by employer. Role Reporting to the Site Manager / Installation Team Leader and working as part of the site team, you will be responsible for assisting with the erecting of structural steel work / steel framework including: drilling, fixing and working at heights. Applicant Qualifications must include CSCS card and IPAF 3a & 3b You should be experienced in assembly of steel framework, rigging, erecting, steel fixing and competent at reading general arrangement drawings. Rates Rate = £19.00 per hr CIS / UTR / Umbrella /Ltd. based on an 8 hour day or Rate = £15.91 - £17.83 PAYE based on an 8 hour day
Apr 22, 2026
Full time
Semi Skilled Fitter / Rigger / Erector, or Skilled Labourer required with Scissor Lift / Cherry Picker / MEWP / PAL / IPAF licence to drive category 3a and 3b vehicles on clients site. You should be willing and able to carry out skilled labouring / semi-skilled mechanical fitting using hand tools to assemble components on the ground and at heights. (This is not just a plant driving role) Duration Ongoing temporary / contract work throughout the year which will ultimately lead to permanent employment at a later date. Regularly working away from home Monday to Friday within a team starting out from the client's central base near Uttoxeter each Monday morning and returning on Friday afternoon. Hotel Accommodation and breakfast is provided and paid for by employer. Role Reporting to the Site Manager / Installation Team Leader and working as part of the site team, you will be responsible for assisting with the erecting of structural steel work / steel framework including: drilling, fixing and working at heights. Applicant Qualifications must include CSCS card and IPAF 3a & 3b You should be experienced in assembly of steel framework, rigging, erecting, steel fixing and competent at reading general arrangement drawings. Rates Rate = £19.00 per hr CIS / UTR / Umbrella /Ltd. based on an 8 hour day or Rate = £15.91 - £17.83 PAYE based on an 8 hour day
Director of Revenue
COREcruitment International Edinburgh, Midlothian
About the Role We are seeking a strategic and analytical Director of Revenue to join a prestigious, luxury hotel located at one of Edinburgh's most iconic addresses. This is a key leadership role reporting directly to the General Manager, where you will take ownership of the hotel's revenue strategy, working in close collaboration with the Director of Sales and Marketing, as well as Group Revenue & click apply for full job details
Apr 22, 2026
Full time
About the Role We are seeking a strategic and analytical Director of Revenue to join a prestigious, luxury hotel located at one of Edinburgh's most iconic addresses. This is a key leadership role reporting directly to the General Manager, where you will take ownership of the hotel's revenue strategy, working in close collaboration with the Director of Sales and Marketing, as well as Group Revenue & click apply for full job details
General Manager, Withnell
Marston's PLC Withnell, Lancashire
We're looking for an experienced General Manager for a popular food led pub. Salary up to £45,000 plus bonus and a generous benefits package. Marston's is one of the UK's largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we're on the lookout for a great General Manager to take charge at the Hoghton Arms in Withnell and lead the team to success! What you get from us: You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include: Additional earnings potential through bonus and incentive schemes Employer funded Private Medical Insurance Pension scheme with additional Life Assurance and Group Income Protection cover included Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts) Health Screening Discounts Long Service Awards Gym Discounts 24-hour GP helpline Mortgage Advice and support On-site accommodation Award winning training and development About the pub Nestled just off a prominent road network, the Hoghton Arms in Withnell is a delightful country pub, making it an ideal pit-stop for destination diners, dog walkers, and local patrons. The venue boasts a generous open plan layout, inviting snug corners for chilly evenings, and a spacious beer garden with ample parking-perfect for hosting events during the warmer seasons. Brimming with rural charm, the pub achieves a weekly turnover of around £23,000, featuring a 30/70 wet to dry sales ratio, and consistently demonstrates annual growth, with significant opportunity yet to be realised. We are seeking a proactive, guest oriented individual who is enthusiastic about delivering exceptional dining experiences and has a true passion for hospitality. The ideal candidate will be eager to innovate, create compelling reasons for guests to return, elevate special occasions, and embrace a genuinely sales driven mindset. Accommodation comprises a three bedroom private residence located directly above the pub. Have you got what it takes? It's true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you'll add touches of your personality to your pub and think of new ways to delight and excite your customers. You'll thrive off growing your business and have a 'lead from the front' mentality and passion for nurturing your team. As a General Manager you'll: Care about finding, growing and engaging your team. Be accountable for running all aspects of your pub. Be passionate about doing the right thing for your staff and your customers. Dream big and think differently about new ways to increase sales and growth. Celebrate and create a buzz by sharing enjoyable experiences. Are we right for you? From cosy locals to pub restaurants, our destination businesses serve up an award winning selection of pub classics and innovative new dishes. What's more, our impressive drinks portfolio combines well known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston's atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you'll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you'll find their door is always open. Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you. Marston's. Where people make pubs. As part of our application process, we use Lily, an AI powered interviewing assistant to support the early stages of screening. Lily helps us move quickly, keep things flexible for you, and create a more consistent candidate experience, but one thing you should know - all hiring decisions are still made by our people.
Apr 22, 2026
Full time
We're looking for an experienced General Manager for a popular food led pub. Salary up to £45,000 plus bonus and a generous benefits package. Marston's is one of the UK's largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we're on the lookout for a great General Manager to take charge at the Hoghton Arms in Withnell and lead the team to success! What you get from us: You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include: Additional earnings potential through bonus and incentive schemes Employer funded Private Medical Insurance Pension scheme with additional Life Assurance and Group Income Protection cover included Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts) Health Screening Discounts Long Service Awards Gym Discounts 24-hour GP helpline Mortgage Advice and support On-site accommodation Award winning training and development About the pub Nestled just off a prominent road network, the Hoghton Arms in Withnell is a delightful country pub, making it an ideal pit-stop for destination diners, dog walkers, and local patrons. The venue boasts a generous open plan layout, inviting snug corners for chilly evenings, and a spacious beer garden with ample parking-perfect for hosting events during the warmer seasons. Brimming with rural charm, the pub achieves a weekly turnover of around £23,000, featuring a 30/70 wet to dry sales ratio, and consistently demonstrates annual growth, with significant opportunity yet to be realised. We are seeking a proactive, guest oriented individual who is enthusiastic about delivering exceptional dining experiences and has a true passion for hospitality. The ideal candidate will be eager to innovate, create compelling reasons for guests to return, elevate special occasions, and embrace a genuinely sales driven mindset. Accommodation comprises a three bedroom private residence located directly above the pub. Have you got what it takes? It's true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you'll add touches of your personality to your pub and think of new ways to delight and excite your customers. You'll thrive off growing your business and have a 'lead from the front' mentality and passion for nurturing your team. As a General Manager you'll: Care about finding, growing and engaging your team. Be accountable for running all aspects of your pub. Be passionate about doing the right thing for your staff and your customers. Dream big and think differently about new ways to increase sales and growth. Celebrate and create a buzz by sharing enjoyable experiences. Are we right for you? From cosy locals to pub restaurants, our destination businesses serve up an award winning selection of pub classics and innovative new dishes. What's more, our impressive drinks portfolio combines well known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston's atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you'll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you'll find their door is always open. Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you. Marston's. Where people make pubs. As part of our application process, we use Lily, an AI powered interviewing assistant to support the early stages of screening. Lily helps us move quickly, keep things flexible for you, and create a more consistent candidate experience, but one thing you should know - all hiring decisions are still made by our people.
General Manager, The Nest
Starwood Hotels & Resorts Manchester, Lancashire
General Manager, The Nest page is loaded General Manager, The Nestlocations: Treehouse Manchestertime type: Full timeposted on: Posted Todayjob requisition id: JR104007Grow with us Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.Life at Starwood Hotels is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy-and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences.We seek next-level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren't afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up. Read on to learn more about our new opportunities, open now
Apr 21, 2026
Full time
General Manager, The Nest page is loaded General Manager, The Nestlocations: Treehouse Manchestertime type: Full timeposted on: Posted Todayjob requisition id: JR104007Grow with us Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.Life at Starwood Hotels is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy-and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences.We seek next-level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren't afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up. Read on to learn more about our new opportunities, open now
Sustainable Luxury General Manager - Service & Team Lead
Starwood Hotels & Resorts Manchester, Lancashire
A luxury hotel brand in Manchester is seeking a General Manager to oversee daily operations and lead the team to provide outstanding guest experiences. The ideal candidate will have a degree in Hospitality Management and proven leadership skills. Responsibilities include managing staff, ensuring high standards of customer service, and creating an inclusive work environment. This full-time role offers the opportunity to influence hotel operations and team development significantly.
Apr 21, 2026
Full time
A luxury hotel brand in Manchester is seeking a General Manager to oversee daily operations and lead the team to provide outstanding guest experiences. The ideal candidate will have a degree in Hospitality Management and proven leadership skills. Responsibilities include managing staff, ensuring high standards of customer service, and creating an inclusive work environment. This full-time role offers the opportunity to influence hotel operations and team development significantly.
Dual-Brand Hotel GM: Lead Growth & Guest Experience
Aimbridge Leeds, Yorkshire
A global hospitality company is seeking an experienced General Manager for a dual-branded property in Leeds. The role focuses on driving revenue, managing hotel performance, and leading a senior team. Ideal candidates will have a strong commercial mindset and experience in the hotel industry, as well as the ability to balance guest experience with profitability. This position offers autonomy in shaping performance and significant opportunities for career development within a dynamic environment.
Apr 21, 2026
Full time
A global hospitality company is seeking an experienced General Manager for a dual-branded property in Leeds. The role focuses on driving revenue, managing hotel performance, and leading a senior team. Ideal candidates will have a strong commercial mindset and experience in the hotel industry, as well as the ability to balance guest experience with profitability. This position offers autonomy in shaping performance and significant opportunities for career development within a dynamic environment.
Platinum Recruitment Consultancy
Director of Operations
Platinum Recruitment Consultancy Chippenham, Wiltshire
Role: Director of Operations Location: Chippenham Employer: Private Members' Golf Club Salary: 60,000 - 65,000 + Performance Bonus Platinum Recruitment is proud to support one of the region's most progressive Private Members' Clubs in their search for a Director of Operations . Following a period of substantial growth in golf operations, the Club is now seeking a commercially minded, hands-on leader to professionalise and elevate the administration, hospitality, and business functions of the estate. Working alongside the Director of Golf, you will be a key figure in safeguarding the long-term success and cultural heritage of this prestigious venue. What's in it for you? Competitive Salary: 60,000 - 65,000 per annum. Performance Bonus: Opportunity to increase earnings based on F&B growth and KPI delivery. Strategic Autonomy: Lead a thorough review of the current organisational structure and implement your own vision for excellence. Professional Environment: Work within a not-for-profit organisation dedicated to reinvesting in member facilities and service. Meals provided while on duty. What's involved? As the Director of Operations, you will have total oversight of the "non-golf" business, acting as a peer to the Director of Golf and reporting directly to the Board of Directors. Business Leadership: Accountable for the day-to-day administration and hospitality functions. You will be the primary driver of the Club's financial objectives and forward management plans. Hospitality & F&B Growth: Deliver a 25% annual growth target in F&B. You will develop a vibrant social calendar and maximise the use of the Club's event spaces for members and private conferencing. Financial Management: Work with the Finance Director to manage the 1.5m turnover. You will oversee P&L, balance sheets, cash flow reports, and ensure all "value for money" cost reductions are identified. Staff Management: Lead, mentor, and restructure the hospitality and admin teams. You will be responsible for HR compliance, payroll, and creating a high-performance service culture. Compliance & Governance: Act as the lead for Health & Safety, insurance, and legal frameworks (Companies Acts), managing relationships with auditors, bankers, and legal advisors. Sound like the role for you? This is a hands-on leadership role. We are looking for a candidate who can balance high-level commercial strategy with the ability to be present on the floor, engaging with members and driving standards. Key Requirements: Proven experience as a General Manager or Operations Director within a luxury hotel, country club, or high-end hospitality environment. Strong commercial acumen with a track record of driving F&B revenue. Experience in organisational restructuring and team development. Excellent communication skills with the ability to manage complex stakeholder relationships (Boards and Committees). Non-golf" background is welcomed; business and hospitality expertise are the primary focus. Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Director of Operations role in Wiltshire. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Natasha Seadon Job Number: (phone number removed) / INDF&B Job Role: Director of Operations Location: Chippenham Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 20, 2026
Full time
Role: Director of Operations Location: Chippenham Employer: Private Members' Golf Club Salary: 60,000 - 65,000 + Performance Bonus Platinum Recruitment is proud to support one of the region's most progressive Private Members' Clubs in their search for a Director of Operations . Following a period of substantial growth in golf operations, the Club is now seeking a commercially minded, hands-on leader to professionalise and elevate the administration, hospitality, and business functions of the estate. Working alongside the Director of Golf, you will be a key figure in safeguarding the long-term success and cultural heritage of this prestigious venue. What's in it for you? Competitive Salary: 60,000 - 65,000 per annum. Performance Bonus: Opportunity to increase earnings based on F&B growth and KPI delivery. Strategic Autonomy: Lead a thorough review of the current organisational structure and implement your own vision for excellence. Professional Environment: Work within a not-for-profit organisation dedicated to reinvesting in member facilities and service. Meals provided while on duty. What's involved? As the Director of Operations, you will have total oversight of the "non-golf" business, acting as a peer to the Director of Golf and reporting directly to the Board of Directors. Business Leadership: Accountable for the day-to-day administration and hospitality functions. You will be the primary driver of the Club's financial objectives and forward management plans. Hospitality & F&B Growth: Deliver a 25% annual growth target in F&B. You will develop a vibrant social calendar and maximise the use of the Club's event spaces for members and private conferencing. Financial Management: Work with the Finance Director to manage the 1.5m turnover. You will oversee P&L, balance sheets, cash flow reports, and ensure all "value for money" cost reductions are identified. Staff Management: Lead, mentor, and restructure the hospitality and admin teams. You will be responsible for HR compliance, payroll, and creating a high-performance service culture. Compliance & Governance: Act as the lead for Health & Safety, insurance, and legal frameworks (Companies Acts), managing relationships with auditors, bankers, and legal advisors. Sound like the role for you? This is a hands-on leadership role. We are looking for a candidate who can balance high-level commercial strategy with the ability to be present on the floor, engaging with members and driving standards. Key Requirements: Proven experience as a General Manager or Operations Director within a luxury hotel, country club, or high-end hospitality environment. Strong commercial acumen with a track record of driving F&B revenue. Experience in organisational restructuring and team development. Excellent communication skills with the ability to manage complex stakeholder relationships (Boards and Committees). Non-golf" background is welcomed; business and hospitality expertise are the primary focus. Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Director of Operations role in Wiltshire. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Natasha Seadon Job Number: (phone number removed) / INDF&B Job Role: Director of Operations Location: Chippenham Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
General Manager - Hospitality & Guest Experience Lead
Snowy Owl - 180645 Cramlington, Northumberland
A rural hospitality venue in Cramlington seeks a General Manager to oversee operations and inspire a dedicated team. In this role, you will ensure guest satisfaction, drive business targets, and support the attached 18-room hotel. This position includes benefits like a bonus scheme, discount offers, and optional onsite accommodation. Ideal candidates should have experience in hospitality management and a passion for delivering excellent guest experiences.
Apr 20, 2026
Full time
A rural hospitality venue in Cramlington seeks a General Manager to oversee operations and inspire a dedicated team. In this role, you will ensure guest satisfaction, drive business targets, and support the attached 18-room hotel. This position includes benefits like a bonus scheme, discount offers, and optional onsite accommodation. Ideal candidates should have experience in hospitality management and a passion for delivering excellent guest experiences.
People Partner
People Team Bristol, Gloucestershire
Regional People Partner (South West) Location: South West England (field-based with regular travel across the region) Reporting to: Head of People Salary: Up to £45,000 DOE + generous car allowance Contract: Full time, permanent About Harbour Hotels Harbour Hotels is a collection of luxury leisure hotels set in some of the most desirable coastal and countryside locations across the UK. We pride ourselves on delivering exceptional guest experiences, underpinned by committed, engaged and well-supported teams. Our People function plays a vital role in enabling our General Managers and hotel leadership teams to deliver high-performing, compliant and people-focused operations. The Role We are looking for an experienced Regional People Partner to support our hotels across the South West region. This is a true HR Business Partner role, with a strong operational focus and significant exposure to Employee Relations across the group. You will act as a trusted partner to General Managers, providing pragmatic, commercially minded HR support while ensuring consistent application of policies, procedures and best practice across the collection. Working closely with our retained HR consultancy (who provide day to day advisory support), this role focuses on ownership, coaching, hands on HR operations and people strategy delivery. You'll join a small, collaborative HR team and report directly to the Head of People, with a high degree of autonomy to manage your own diary and regional priorities. This is a busy, varied and highly visible role, ideal for an HR generalist who enjoys being in the business, developing ER expertise and supporting leaders in a fast paced, multi site environment. Key Responsibilities HR Business Partnering & Operational Support Act as the primary People Partner for General Managers in the South West region, building strong, credible relationships Provide hands on HR support across the full employee lifecycle Coach and influence leaders to effectively manage people matters in line with policy, best practice and company values Ensure consistent application of HR policies, procedures and employment legislation Employee Relations (Group-Wide) Support complex and high-risk ER cases across the Harbour Hotels collection, working in partnership with our HR consultancy Guide and coach managers through investigations, disciplinaries, grievances, absences and performance management Develop the ER capability of General Managers and senior hotel leaders Compliance & Governance Ensure all team members have valid and up to date Right to Work documentation Drive compliance with employment law, company policies and internal standards Support audits and ensure hotels remain aligned with people-related regulatory requirements People Systems & Data Ensure hotels are using People Systems correctly and consistently Support system adoption, data accuracy and adherence to processes Use people data to identify trends, risks and opportunities within the region Learning & Development Deliver and support HR-related training workshops for hotel leadership teams Identify people capability gaps and work with the Head of People to develop solutions People Strategy & Projects Support the delivery of the wider People Strategy across the region Contribute to HR policy development, review and implementation Partner on HR projects and initiatives as required Travel Requirements Regular weekly travel across hotels in the South West Occasional travel to South East locations and Head Office meetings About You You'll be a confident, proactive HR generalist who enjoys variety, autonomy and building relationships in the business. Essential CIPD Level 5 Proven experience in a multi-site HR role Strong hands on HR operational and ER experience Ability to self manage, prioritise and work autonomously Confident coaching senior leaders and influencing decision making Full UK driving licence Desirable Experience within hospitality, ideally luxury leisure hotels Alternatively, background in retail or other fast paced, customer focused, multi site environments Experience working alongside external HR consultants What's in It for You Competitive salary up to £45,000 DOE Generous car allowance High level of autonomy to manage your own diary and region Significant exposure to complex ER and strategic HR activity Supportive Head of People and close knit HR team Opportunity to make a visible impact across a growing luxury hotel collection
Apr 20, 2026
Full time
Regional People Partner (South West) Location: South West England (field-based with regular travel across the region) Reporting to: Head of People Salary: Up to £45,000 DOE + generous car allowance Contract: Full time, permanent About Harbour Hotels Harbour Hotels is a collection of luxury leisure hotels set in some of the most desirable coastal and countryside locations across the UK. We pride ourselves on delivering exceptional guest experiences, underpinned by committed, engaged and well-supported teams. Our People function plays a vital role in enabling our General Managers and hotel leadership teams to deliver high-performing, compliant and people-focused operations. The Role We are looking for an experienced Regional People Partner to support our hotels across the South West region. This is a true HR Business Partner role, with a strong operational focus and significant exposure to Employee Relations across the group. You will act as a trusted partner to General Managers, providing pragmatic, commercially minded HR support while ensuring consistent application of policies, procedures and best practice across the collection. Working closely with our retained HR consultancy (who provide day to day advisory support), this role focuses on ownership, coaching, hands on HR operations and people strategy delivery. You'll join a small, collaborative HR team and report directly to the Head of People, with a high degree of autonomy to manage your own diary and regional priorities. This is a busy, varied and highly visible role, ideal for an HR generalist who enjoys being in the business, developing ER expertise and supporting leaders in a fast paced, multi site environment. Key Responsibilities HR Business Partnering & Operational Support Act as the primary People Partner for General Managers in the South West region, building strong, credible relationships Provide hands on HR support across the full employee lifecycle Coach and influence leaders to effectively manage people matters in line with policy, best practice and company values Ensure consistent application of HR policies, procedures and employment legislation Employee Relations (Group-Wide) Support complex and high-risk ER cases across the Harbour Hotels collection, working in partnership with our HR consultancy Guide and coach managers through investigations, disciplinaries, grievances, absences and performance management Develop the ER capability of General Managers and senior hotel leaders Compliance & Governance Ensure all team members have valid and up to date Right to Work documentation Drive compliance with employment law, company policies and internal standards Support audits and ensure hotels remain aligned with people-related regulatory requirements People Systems & Data Ensure hotels are using People Systems correctly and consistently Support system adoption, data accuracy and adherence to processes Use people data to identify trends, risks and opportunities within the region Learning & Development Deliver and support HR-related training workshops for hotel leadership teams Identify people capability gaps and work with the Head of People to develop solutions People Strategy & Projects Support the delivery of the wider People Strategy across the region Contribute to HR policy development, review and implementation Partner on HR projects and initiatives as required Travel Requirements Regular weekly travel across hotels in the South West Occasional travel to South East locations and Head Office meetings About You You'll be a confident, proactive HR generalist who enjoys variety, autonomy and building relationships in the business. Essential CIPD Level 5 Proven experience in a multi-site HR role Strong hands on HR operational and ER experience Ability to self manage, prioritise and work autonomously Confident coaching senior leaders and influencing decision making Full UK driving licence Desirable Experience within hospitality, ideally luxury leisure hotels Alternatively, background in retail or other fast paced, customer focused, multi site environments Experience working alongside external HR consultants What's in It for You Competitive salary up to £45,000 DOE Generous car allowance High level of autonomy to manage your own diary and region Significant exposure to complex ER and strategic HR activity Supportive Head of People and close knit HR team Opportunity to make a visible impact across a growing luxury hotel collection
General Manager
Aimbridge Leeds, Yorkshire
We're looking for a commercially driven General Manager to lead the dual-branded Hyatt Place and Hyatt House in the heart of Leeds. This is a high-profile, high-volume city centre operation, comprising over 300 keys across two distinct brands. Hyatt Place delivers a contemporary, select-service hotel experience, while Hyatt House offers extended-stay accommodation with a more residential feel. In addition, we also have Azotea - our stunning Latin American inspired rooftop restaurant. This is a brilliant opportunity for an experienced leader who knows how to run a busy branded hotel, influence performance at pace, and continue evolving their own leadership at a pivotal stage in their career. What you'll be doing With Azotea operating as part of the wider site and led by its own Restaurant General Manager, your role will predominantly focus on owning the hotel's performance - driving revenue, profitability and market share in a competitive city centre environment. You'll lead and inspire your HOD team, creating clarity around priorities, holding teams accountable, and ensuring the hotel delivers consistently against brand and guest expectations. Working closely with the wider Aimbridge support team, you'll translate strategy into action and identify opportunities to maximise performance across the business. You'll build a strong partnership with the Azotea Restaurant GM, ensuring alignment between hotel and restaurant operations while maintaining clear accountability for each area. You'll also play a key role in stakeholder management, working closely with owners and central support teams to deliver against financial targets and long-term plans. What we're looking for You'll likely be an experienced General Manager with a background in large, branded select-service or focused-service hotels. You'll bring a strong commercial mindset, with a deep understanding of how to drive rooms led performance in a city centre environment. You'll be comfortable operating at pace, managing complexity, and making confident decisions that balance guest experience with commercial outcomes. You'll have experience leading senior teams, influencing performance, and creating a culture of accountability and continuous improvement. Most importantly, you'll be someone who is established in your career, with experience and credibility, but still hungry to grow, develop and push performance further. Why join us This is a chance to lead a flagship dual branded property in one of the UK's most dynamic cities. You'll have the autonomy to shape performance, the support of a wider commercial and operational infrastructure, and the opportunity to continue developing your career within a growing international business. At Aimbridge, we recognise that people are the heart of our business. As a global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'.
Apr 20, 2026
Full time
We're looking for a commercially driven General Manager to lead the dual-branded Hyatt Place and Hyatt House in the heart of Leeds. This is a high-profile, high-volume city centre operation, comprising over 300 keys across two distinct brands. Hyatt Place delivers a contemporary, select-service hotel experience, while Hyatt House offers extended-stay accommodation with a more residential feel. In addition, we also have Azotea - our stunning Latin American inspired rooftop restaurant. This is a brilliant opportunity for an experienced leader who knows how to run a busy branded hotel, influence performance at pace, and continue evolving their own leadership at a pivotal stage in their career. What you'll be doing With Azotea operating as part of the wider site and led by its own Restaurant General Manager, your role will predominantly focus on owning the hotel's performance - driving revenue, profitability and market share in a competitive city centre environment. You'll lead and inspire your HOD team, creating clarity around priorities, holding teams accountable, and ensuring the hotel delivers consistently against brand and guest expectations. Working closely with the wider Aimbridge support team, you'll translate strategy into action and identify opportunities to maximise performance across the business. You'll build a strong partnership with the Azotea Restaurant GM, ensuring alignment between hotel and restaurant operations while maintaining clear accountability for each area. You'll also play a key role in stakeholder management, working closely with owners and central support teams to deliver against financial targets and long-term plans. What we're looking for You'll likely be an experienced General Manager with a background in large, branded select-service or focused-service hotels. You'll bring a strong commercial mindset, with a deep understanding of how to drive rooms led performance in a city centre environment. You'll be comfortable operating at pace, managing complexity, and making confident decisions that balance guest experience with commercial outcomes. You'll have experience leading senior teams, influencing performance, and creating a culture of accountability and continuous improvement. Most importantly, you'll be someone who is established in your career, with experience and credibility, but still hungry to grow, develop and push performance further. Why join us This is a chance to lead a flagship dual branded property in one of the UK's most dynamic cities. You'll have the autonomy to shape performance, the support of a wider commercial and operational infrastructure, and the opportunity to continue developing your career within a growing international business. At Aimbridge, we recognise that people are the heart of our business. As a global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'.
General Manager
Snowy Owl - 180645 Cramlington, Northumberland
Atthe Snowy Owlwe recognise a good General Manager is key to our success. You'll build a business to be proud of, help to grow your team and smash targets. You'll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keeps our guests coming back for more. This business is part of our Innkeepers Collection with a 18 room hotel attached, and therefore Management roles will support the hotel as part of the business. Join us at Vintage Inns, a charming collection of rural pubs. You'll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you. This opportunity comes with the added optional benefit of onsite accommodation, comprising 2 bedrooms. WHAT'S IN IT FOR ME? Bonus Scheme - We're all about rewarding the hard work you put in A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered. 20% discount across all off our brands for up to 5 friends and family. Discounted gym memberships Celebrating success- award nights, away days and team socials. Private medical and Dental Plans - to keep you safe, secure and always smiling On top of this, as part of Mitchells & Butlers you will receive a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS GENERAL MANAGER YOU'LL Train and inspire your team to deliver operational excellence and maximise sales opportunities Ensure our guests are cared for, being the host to life's memorable moments. Support your business to deliver food and drink to be proud of. Strive towards and achieve business targets. At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect and allyship, we create a sense of belonging, engagement and teamwork which are essential to delivering great guest experiences. Join us and be a part of a great team.
Apr 20, 2026
Full time
Atthe Snowy Owlwe recognise a good General Manager is key to our success. You'll build a business to be proud of, help to grow your team and smash targets. You'll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keeps our guests coming back for more. This business is part of our Innkeepers Collection with a 18 room hotel attached, and therefore Management roles will support the hotel as part of the business. Join us at Vintage Inns, a charming collection of rural pubs. You'll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you. This opportunity comes with the added optional benefit of onsite accommodation, comprising 2 bedrooms. WHAT'S IN IT FOR ME? Bonus Scheme - We're all about rewarding the hard work you put in A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered. 20% discount across all off our brands for up to 5 friends and family. Discounted gym memberships Celebrating success- award nights, away days and team socials. Private medical and Dental Plans - to keep you safe, secure and always smiling On top of this, as part of Mitchells & Butlers you will receive a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS GENERAL MANAGER YOU'LL Train and inspire your team to deliver operational excellence and maximise sales opportunities Ensure our guests are cared for, being the host to life's memorable moments. Support your business to deliver food and drink to be proud of. Strive towards and achieve business targets. At M&B we value the unique perspectives each person brings. We believe that by fostering a culture of inclusion, respect and allyship, we create a sense of belonging, engagement and teamwork which are essential to delivering great guest experiences. Join us and be a part of a great team.
General Manager, Sister Moon
Starwood Hotels & Resorts Manchester, Lancashire
General Manager, Sister Moon page is loaded General Manager, Sister Moonlocations: Treehouse Manchestertime type: Full timeposted on: Posted Todayjob requisition id: JR103992Grow with us Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.Life at Starwood Hotels is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy-and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences.We seek next-level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren't afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up. Read on to learn more about our new opportunities, open now
Apr 19, 2026
Full time
General Manager, Sister Moon page is loaded General Manager, Sister Moonlocations: Treehouse Manchestertime type: Full timeposted on: Posted Todayjob requisition id: JR103992Grow with us Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.Life at Starwood Hotels is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy-and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences.We seek next-level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren't afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up. Read on to learn more about our new opportunities, open now
General Manager - Luxury Hotel Experience Leader
Starwood Hotels & Resorts Manchester, Lancashire
A luxury hotel brand in Manchester is seeking a General Manager to oversee operations and ensure exceptional guest experiences. The ideal candidate will have strong leadership abilities, a passion for service, and a commitment to sustainability. You will inspire and guide a diverse team, implementing strategies to enhance quality and foster an inclusive culture. Join us in crafting unique luxury experiences that honor nature and empower our team members.
Apr 19, 2026
Full time
A luxury hotel brand in Manchester is seeking a General Manager to oversee operations and ensure exceptional guest experiences. The ideal candidate will have strong leadership abilities, a passion for service, and a commitment to sustainability. You will inspire and guide a diverse team, implementing strategies to enhance quality and foster an inclusive culture. Join us in crafting unique luxury experiences that honor nature and empower our team members.
Deputy General Manager - Live In Available
Hawkinnamport Andover, Hampshire
What's in it for you? Up to £35.000 per annum plus a share of Tronc (this can be up to £5,000 per year) Flexible shift patterns Up to 33% off meals taken off duty for you and up to 6 guests 33% off our hotel accommodation & 20% for Friends and Family Development program with a clear pathway to General Manager Access to the lifestyle card - which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle. With thousands of discounts covering local independents, national and online businesses, there are plenty of opportunities to save money. The lifestyle card is a 100% free benefit for our Upham Inn team members. Service Awards A Birthday Gift Refer a friend and Chef recruitment incentives of up to £1,000 Deputy Manager Requirements: Solid experience in a similar role, with a proven track record of leading and delivering is essential Restaurant/Hospitality experience is essential a track record of leading teams to success Strong financial skills and be able to comfortably manage all audits and due diligence Ability and skill to manage budgets, labour controls and forecasting A strong commercial acumen that enable you to drive sales and deliver business results Excellent problem solving skills and the ability to think fast Great communication skills that allow you to lead and inspire a team and delight our guests The Right to Work in the UK Deputy Manager Responsibilities: Lead and inspire the performance of the FOH team. Full responsibility for overseeing all aspects of the operation and performance. This includes People, Guest, Sales, Profit, Operations, Health and safety and property To ensure the Upham Inns standards are maintained and the restaurant performance delivers its targets through a People first, Guest obsessed, operational Excellence Strategy Supporting the General Manager in driving and delivering excellence throughout all aspects of the premises To be a role model and guide training and development within the team What do we do? We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the quality local of the area, serving high quality fresh pub food in a cozy pub ambience. Most of our pubs have some Charming Bedrooms as well. New to our growing family is Harper's Steakhouse, a new premium American Steakhouse brand that we started rolling out last year. It's an exciting time to join us! Upham Inns is growing, and we want you to grow with us and be part of our success. We've been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team We are looking for great people to join us Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands on team who have a passion for running great pubs. We are always on the lookout for like minded people who have the desire to work and grow with us.
Apr 19, 2026
Full time
What's in it for you? Up to £35.000 per annum plus a share of Tronc (this can be up to £5,000 per year) Flexible shift patterns Up to 33% off meals taken off duty for you and up to 6 guests 33% off our hotel accommodation & 20% for Friends and Family Development program with a clear pathway to General Manager Access to the lifestyle card - which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle. With thousands of discounts covering local independents, national and online businesses, there are plenty of opportunities to save money. The lifestyle card is a 100% free benefit for our Upham Inn team members. Service Awards A Birthday Gift Refer a friend and Chef recruitment incentives of up to £1,000 Deputy Manager Requirements: Solid experience in a similar role, with a proven track record of leading and delivering is essential Restaurant/Hospitality experience is essential a track record of leading teams to success Strong financial skills and be able to comfortably manage all audits and due diligence Ability and skill to manage budgets, labour controls and forecasting A strong commercial acumen that enable you to drive sales and deliver business results Excellent problem solving skills and the ability to think fast Great communication skills that allow you to lead and inspire a team and delight our guests The Right to Work in the UK Deputy Manager Responsibilities: Lead and inspire the performance of the FOH team. Full responsibility for overseeing all aspects of the operation and performance. This includes People, Guest, Sales, Profit, Operations, Health and safety and property To ensure the Upham Inns standards are maintained and the restaurant performance delivers its targets through a People first, Guest obsessed, operational Excellence Strategy Supporting the General Manager in driving and delivering excellence throughout all aspects of the premises To be a role model and guide training and development within the team What do we do? We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the quality local of the area, serving high quality fresh pub food in a cozy pub ambience. Most of our pubs have some Charming Bedrooms as well. New to our growing family is Harper's Steakhouse, a new premium American Steakhouse brand that we started rolling out last year. It's an exciting time to join us! Upham Inns is growing, and we want you to grow with us and be part of our success. We've been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team We are looking for great people to join us Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands on team who have a passion for running great pubs. We are always on the lookout for like minded people who have the desire to work and grow with us.
Senior Facilities Manager
Jones Lang LaSalle Incorporated Manchester, Lancashire
Senior Facilities Manager page is loaded Senior Facilities Managerremote type: On-sitelocations: Greater Manchester, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ493168 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Manager Role: Senior Facilities Manager responsible for operational and strategic management of an EMEA portfolio across UK, IRE and France. The SFM will work closely with the client in partnership and manage a team of direct reports.The SFM will have 5 years of experience in a similar role, excellent customer service, facilities and management skills with experience of managing small facilities related projects within a corporate environment. Key Responsibilities: Work closely with client to ensure contract scope is delivered to a high standard. Actively manage the workflow of PPMs and Reactive WOs via the Corrigo system and ensure that WOs are updated and closed out within the set SLA.Relationship, process, people, compliance and budget management for multiple sites across EMEA. Able to operate independently with minimal supervision.Communicate and report on an agreed regular basis with client and members of client teams across EMEA and the US where appropriate to do so.Oversee JLL and vendor team to ensure a culture of safety, customer service, compliance and quality.Oversight of capital and operating budget development and management; oversee financial reporting for clientDevelop overall workflow to meet SLAs. Ensures compliance across operations at the site(s).Integrate with JLL team and suppliers to ensure SLAs and monitor performance.With supply chain identify opportunities to deliver differentiated value through quality, innovation or cost improvements. Work in conjunction with central supply chain programs and account specific programs to support client specific needs, including meeting governance requirements and scorecard review.Support operational expense budget process across functional partners in support of client objectives. Ensure budget targets are met for site(s) and that client invoicing is consistent and completed on time. Manage and report to client on variance of budget with the support of JLL finance.Implement account wide innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity. Encourage team to be innovative in client service / problem solvingLead in participation of local JLL and Account innovation programs. Redeploy innovations learnt from other account teams. Demonstrate to Client JLL innovation effortContribute to the KPI and Global Quarterly Variance Review pack with the wider JLL global team. Competencies and Experience: Strong organizational and management skills 5 years minimum experience in a similar role Business acumen including financial planning and analysis. Must be able to manage within budget and time constraints Ability to matrix manage technical and administrative staff String communication skills Location: On-site -Greater Manchester, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Apr 19, 2026
Full time
Senior Facilities Manager page is loaded Senior Facilities Managerremote type: On-sitelocations: Greater Manchester, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ493168 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Facilities Manager Role: Senior Facilities Manager responsible for operational and strategic management of an EMEA portfolio across UK, IRE and France. The SFM will work closely with the client in partnership and manage a team of direct reports.The SFM will have 5 years of experience in a similar role, excellent customer service, facilities and management skills with experience of managing small facilities related projects within a corporate environment. Key Responsibilities: Work closely with client to ensure contract scope is delivered to a high standard. Actively manage the workflow of PPMs and Reactive WOs via the Corrigo system and ensure that WOs are updated and closed out within the set SLA.Relationship, process, people, compliance and budget management for multiple sites across EMEA. Able to operate independently with minimal supervision.Communicate and report on an agreed regular basis with client and members of client teams across EMEA and the US where appropriate to do so.Oversee JLL and vendor team to ensure a culture of safety, customer service, compliance and quality.Oversight of capital and operating budget development and management; oversee financial reporting for clientDevelop overall workflow to meet SLAs. Ensures compliance across operations at the site(s).Integrate with JLL team and suppliers to ensure SLAs and monitor performance.With supply chain identify opportunities to deliver differentiated value through quality, innovation or cost improvements. Work in conjunction with central supply chain programs and account specific programs to support client specific needs, including meeting governance requirements and scorecard review.Support operational expense budget process across functional partners in support of client objectives. Ensure budget targets are met for site(s) and that client invoicing is consistent and completed on time. Manage and report to client on variance of budget with the support of JLL finance.Implement account wide innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity. Encourage team to be innovative in client service / problem solvingLead in participation of local JLL and Account innovation programs. Redeploy innovations learnt from other account teams. Demonstrate to Client JLL innovation effortContribute to the KPI and Global Quarterly Variance Review pack with the wider JLL global team. Competencies and Experience: Strong organizational and management skills 5 years minimum experience in a similar role Business acumen including financial planning and analysis. Must be able to manage within budget and time constraints Ability to matrix manage technical and administrative staff String communication skills Location: On-site -Greater Manchester, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
General Catering Manager - Silverstone NEW Eurest Posted today £47,000 per year Silverstone Ope ...
Chartwells Independent Silverstone, Northamptonshire
General Catering Manager - Silverstone Up to £47,000 per annum (DOE) Working Pattern: 5 over 7, 2 Saturdays a month paid at time and a half Are you passionate about delivering exceptional dining experiences to compliment a high end brand in a world-class environment? Do you thrive in a fast-paced, luxury setting where every detail matters? If so, we have the perfect role for you. As the General Catering Manager, you will lead our fine dining restaurant, offering an extraordinary culinary experience that complements the adrenaline and excitement of the brand. You'll be responsible for overseeing the delivery of exquisite, luxury cuisine to our guests, creating unforgettable moments and elevating their visit to a new level. At Eurest, we understand the power of food from super-fresh ingredients to cutting-edge dining spaces, our experience-led contract catering solutions are all about creating a positive impact. Key Responsibilities Lead and Manage: Oversee day-to-day operations of the restaurant, ensuring smooth service, exceptional standards, and outstanding guest experiences. Financial Management: Maintain excellent financial control, monitoring budgets, profitability, and cost efficiencies to ensure the financial success of the restaurant. Brand and Trend Alignment: Ensure the restaurant stays on-brand, delivering a dining offer that is both innovative and on trend with the latest gastronomic movements. Guest Experience Excellence: Ensure that every guest feels like a VIP, receiving top-tier service and a truly memorable dining experience. About you Proven experience in a similar role in a high-end restaurant or hotel setting, with a strong background in managing fine dining operations, hosting and events. Solid understanding of financial controls, P&L management, and budget optimization. A passion for maintaining brand integrity while staying ahead of culinary trends to offer a premium dining experience. Excellent team leadership and communication skills, with the ability to inspire and develop staff. This is an exciting opportunity to be part of something special-combining high-end food, an incredible brand, and a thrilling location. Your expertise could be the key ingredient in creating unforgettable experiences for our guests. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive, because diversity is our strength!
Apr 19, 2026
Full time
General Catering Manager - Silverstone Up to £47,000 per annum (DOE) Working Pattern: 5 over 7, 2 Saturdays a month paid at time and a half Are you passionate about delivering exceptional dining experiences to compliment a high end brand in a world-class environment? Do you thrive in a fast-paced, luxury setting where every detail matters? If so, we have the perfect role for you. As the General Catering Manager, you will lead our fine dining restaurant, offering an extraordinary culinary experience that complements the adrenaline and excitement of the brand. You'll be responsible for overseeing the delivery of exquisite, luxury cuisine to our guests, creating unforgettable moments and elevating their visit to a new level. At Eurest, we understand the power of food from super-fresh ingredients to cutting-edge dining spaces, our experience-led contract catering solutions are all about creating a positive impact. Key Responsibilities Lead and Manage: Oversee day-to-day operations of the restaurant, ensuring smooth service, exceptional standards, and outstanding guest experiences. Financial Management: Maintain excellent financial control, monitoring budgets, profitability, and cost efficiencies to ensure the financial success of the restaurant. Brand and Trend Alignment: Ensure the restaurant stays on-brand, delivering a dining offer that is both innovative and on trend with the latest gastronomic movements. Guest Experience Excellence: Ensure that every guest feels like a VIP, receiving top-tier service and a truly memorable dining experience. About you Proven experience in a similar role in a high-end restaurant or hotel setting, with a strong background in managing fine dining operations, hosting and events. Solid understanding of financial controls, P&L management, and budget optimization. A passion for maintaining brand integrity while staying ahead of culinary trends to offer a premium dining experience. Excellent team leadership and communication skills, with the ability to inspire and develop staff. This is an exciting opportunity to be part of something special-combining high-end food, an incredible brand, and a thrilling location. Your expertise could be the key ingredient in creating unforgettable experiences for our guests. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive, because diversity is our strength!
Royal Air Force Club - Security and safety manager
Confederation of Service Charities City Of Westminster, London
Royal Air Force Club - Security and safety manager We are looking for an exceptional Security and Safety Manager to join our team at The Royal Air Force Club. Working at The RAF Club: Service Charge Enhanced Pension Scheme Life Assurance Interest-Free Travel Ticket Loan Health Cash Plan Tailored Learning Programmes, including support with professional development Wellbeing Events such as Chiropodists, Massages, Walks in Green Park Cycle to Work Scheme Employee Assistance Programme with Hospitality Action We have an exceptional working environment, with complimentary meals on duty at our Employee Restaurant, "Lily's", including themed lunches and seasonal, cultural celebrations Fantastic Recognition Events BACKGROUND Located in London's Mayfair and overlooking Green Park, the Royal Air Force Club offers first class facilities and a 'home from home' to its 24,000 members, predominantly serving and former officers of the RAF and Allied Air Forces and their families. Having opened its doors in 1922 the Club is full of history and character. With 110 bedrooms and 10 meeting and banqueting rooms, the Club is a truly hidden gem with modern and elegant interior and facilities. JOB DESCRIPTION DEPARTMENT Security HOURS 45 hours per week (may vary depending on business needs). Includes evening, weekend and Manager on Duty Shifts. REPORTING TO Director of Operations As the Club's Security and Safety Manager, you will be responsible for overseeing the security systems and protocols within the Club, including health and safety and fire safety compliance. You will monitor and respond to security and safety incidents, deliver training, and work proactively to identify and mitigate risks. Your role will involve ensuring adherence to the Club's policies and procedures in relation to security, fire safety, and health and safety legislation. This role is member facing, with a strong focus on having presence in the public areas of the Club, especially the lobby. Exceptionally high levels of service excellence are essential to success. DUTIES AND RESPONSIBILITIES MEMBER AND GUEST RELATIONS Meet and greet members, guests, and visitors with a friendly, professional, and welcoming attitude, ensuring a positive first impression at all times. Maintain a visible security presence in public areas to reassure members and guests and provide assistance as needed, fostering a sense of safety and comfort. Assist with luggage handling and provide general concierge support if required, ensuring that all member and guest needs are met with efficiency and care. Provide exceptional customer service, responding to member inquiries and addressing any concerns in a calm and helpful manner. Monitor and manage guest access to ensure proper registration for functions, events, and overnight stays. FIRE SAFETY Conduct annual Fire Risk Assessments and review emergency procedures to ensure compliance with fire safety regulations. Deliver a variety of fire safety training sessions as required, including: Introduction to the fire panel Fire Marshal and Fire Coordinator roles Coordinate fire drills and evacuation exercises, ensuring all staff and members are familiar with procedures. These drills should take place at regular intervals (every 3 months or more frequently, as required). Train contractors on fire safety protocols to ensure their adherence to Club standards. Conduct fire walk rounds with new starters to familiarise them with safety protocols. SECURITY MANAGEMENT Lead and manage a team of Security Officers, overseeing training, appraisals, scheduling, and other supervisory responsibilities. Ensure the Business Continuity Plan (BCP) is maintained and up to date at all times. Deliver comprehensive security training to all staff on emergency response protocols, security systems, and health and safety measures. Ensure the completion of regular patrols throughout the Club to monitor security and maintain a safe environment for members, guests, and staff. Monitor and control access in the Club's public areas, including checking membership cards when necessary and verifying guest check ins for functions and events. Assist with luggage handling for members and guests, ensuring a seamless and secure experience. Maintain records of security related incidents, submitting detailed reports to the Senior Security Officer for review. Monitor and respond to CCTV and alarm system alerts promptly, ensuring the protection of the premises at all times. Investigate and resolve security incidents, including theft or criminal damage, and follow up on allegations or concerns reported by members or staff. Oversee locker allocation and conduct locker checks, ensuring that all personal belongings are stored securely. Ensure ad hoc checks are carried out of employee bags, lockers, and personal property when departing the Club to prevent theft and ensure only personal items are taken. Monitor the activities of contractors and suppliers, ensuring that they follow appropriate security protocols when entering or exiting the premises. HEALTH AND SAFETY Lead Health and Safety meetings, providing guidance on key issues and ensuring compliance across departments. Review and update departmental health and safety records and risk assessments, maintaining a high standard of safety across all areas. Organise annual health and safety audits to ensure continuous compliance with UK legislation. Manage accident reporting (including RIDDOR reporting to Westminster) and ensure timely, accurate documentation. Ensure the accessibility of necessary safety equipment, such as providing accessible chair training to staff. Take immediate action on health and safety hazards, escalating issues to senior management where necessary to prevent injury or damage. Maintain up to date knowledge of health and safety legislation to ensure the Club's ongoing compliance. PERSON SPECIFICATION / KEY SKILLS A passion for hospitality, with exceptional guest relations skills. High standard of personal presentation. Proven experience as a Security expert, ideally in a private members' club, 5 star hotel, or similar prestigious environment. In depth knowledge of UK Health & Safety and Fire Safety legislation. Knowledge of security systems such as CCTV, access control, and alarm systems. A keen eye for detail with the ability to identify potential risks and hazards. Strong communication skills, both written and verbal, with the ability to report incidents clearly and professionally. Ability to manage emergency situations calmly and effectively. Ability to work collaboratively with others, assisting with training and ensuring a culture of safety and compliance. A strong commitment to maintaining confidentiality and discretion. A genuine concern for the well being and safety of others. Apply directly to Rachel Matthews, Director of People and Culture, with your CV and cover letter
Apr 18, 2026
Full time
Royal Air Force Club - Security and safety manager We are looking for an exceptional Security and Safety Manager to join our team at The Royal Air Force Club. Working at The RAF Club: Service Charge Enhanced Pension Scheme Life Assurance Interest-Free Travel Ticket Loan Health Cash Plan Tailored Learning Programmes, including support with professional development Wellbeing Events such as Chiropodists, Massages, Walks in Green Park Cycle to Work Scheme Employee Assistance Programme with Hospitality Action We have an exceptional working environment, with complimentary meals on duty at our Employee Restaurant, "Lily's", including themed lunches and seasonal, cultural celebrations Fantastic Recognition Events BACKGROUND Located in London's Mayfair and overlooking Green Park, the Royal Air Force Club offers first class facilities and a 'home from home' to its 24,000 members, predominantly serving and former officers of the RAF and Allied Air Forces and their families. Having opened its doors in 1922 the Club is full of history and character. With 110 bedrooms and 10 meeting and banqueting rooms, the Club is a truly hidden gem with modern and elegant interior and facilities. JOB DESCRIPTION DEPARTMENT Security HOURS 45 hours per week (may vary depending on business needs). Includes evening, weekend and Manager on Duty Shifts. REPORTING TO Director of Operations As the Club's Security and Safety Manager, you will be responsible for overseeing the security systems and protocols within the Club, including health and safety and fire safety compliance. You will monitor and respond to security and safety incidents, deliver training, and work proactively to identify and mitigate risks. Your role will involve ensuring adherence to the Club's policies and procedures in relation to security, fire safety, and health and safety legislation. This role is member facing, with a strong focus on having presence in the public areas of the Club, especially the lobby. Exceptionally high levels of service excellence are essential to success. DUTIES AND RESPONSIBILITIES MEMBER AND GUEST RELATIONS Meet and greet members, guests, and visitors with a friendly, professional, and welcoming attitude, ensuring a positive first impression at all times. Maintain a visible security presence in public areas to reassure members and guests and provide assistance as needed, fostering a sense of safety and comfort. Assist with luggage handling and provide general concierge support if required, ensuring that all member and guest needs are met with efficiency and care. Provide exceptional customer service, responding to member inquiries and addressing any concerns in a calm and helpful manner. Monitor and manage guest access to ensure proper registration for functions, events, and overnight stays. FIRE SAFETY Conduct annual Fire Risk Assessments and review emergency procedures to ensure compliance with fire safety regulations. Deliver a variety of fire safety training sessions as required, including: Introduction to the fire panel Fire Marshal and Fire Coordinator roles Coordinate fire drills and evacuation exercises, ensuring all staff and members are familiar with procedures. These drills should take place at regular intervals (every 3 months or more frequently, as required). Train contractors on fire safety protocols to ensure their adherence to Club standards. Conduct fire walk rounds with new starters to familiarise them with safety protocols. SECURITY MANAGEMENT Lead and manage a team of Security Officers, overseeing training, appraisals, scheduling, and other supervisory responsibilities. Ensure the Business Continuity Plan (BCP) is maintained and up to date at all times. Deliver comprehensive security training to all staff on emergency response protocols, security systems, and health and safety measures. Ensure the completion of regular patrols throughout the Club to monitor security and maintain a safe environment for members, guests, and staff. Monitor and control access in the Club's public areas, including checking membership cards when necessary and verifying guest check ins for functions and events. Assist with luggage handling for members and guests, ensuring a seamless and secure experience. Maintain records of security related incidents, submitting detailed reports to the Senior Security Officer for review. Monitor and respond to CCTV and alarm system alerts promptly, ensuring the protection of the premises at all times. Investigate and resolve security incidents, including theft or criminal damage, and follow up on allegations or concerns reported by members or staff. Oversee locker allocation and conduct locker checks, ensuring that all personal belongings are stored securely. Ensure ad hoc checks are carried out of employee bags, lockers, and personal property when departing the Club to prevent theft and ensure only personal items are taken. Monitor the activities of contractors and suppliers, ensuring that they follow appropriate security protocols when entering or exiting the premises. HEALTH AND SAFETY Lead Health and Safety meetings, providing guidance on key issues and ensuring compliance across departments. Review and update departmental health and safety records and risk assessments, maintaining a high standard of safety across all areas. Organise annual health and safety audits to ensure continuous compliance with UK legislation. Manage accident reporting (including RIDDOR reporting to Westminster) and ensure timely, accurate documentation. Ensure the accessibility of necessary safety equipment, such as providing accessible chair training to staff. Take immediate action on health and safety hazards, escalating issues to senior management where necessary to prevent injury or damage. Maintain up to date knowledge of health and safety legislation to ensure the Club's ongoing compliance. PERSON SPECIFICATION / KEY SKILLS A passion for hospitality, with exceptional guest relations skills. High standard of personal presentation. Proven experience as a Security expert, ideally in a private members' club, 5 star hotel, or similar prestigious environment. In depth knowledge of UK Health & Safety and Fire Safety legislation. Knowledge of security systems such as CCTV, access control, and alarm systems. A keen eye for detail with the ability to identify potential risks and hazards. Strong communication skills, both written and verbal, with the ability to report incidents clearly and professionally. Ability to manage emergency situations calmly and effectively. Ability to work collaboratively with others, assisting with training and ensuring a culture of safety and compliance. A strong commitment to maintaining confidentiality and discretion. A genuine concern for the well being and safety of others. Apply directly to Rachel Matthews, Director of People and Culture, with your CV and cover letter

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