Customer Service Coordinator Working hours: Monday- Friday covering on a rotary basis in the office from 7am to 6pm. 7am-3.30pm, 8am-4.30pm, 9am - 5.30pm, 9.30am- 6pm Weekend work is expected and bank holidays on a rotary basis, roughly 1 in 3 weekends. Overview: As a Service Delivery Coordinator, you will play a vital role in managing customer service operations for a diverse range of current clients at our Chorley Head Office as well as supporting calls and email queries for a new big client into Banbury. You will be the primary point of contact for our customers, handling a variety of tasks including issue resolution, collection arrangements, credit processing, case management, SLA & KPI management and managing claims for lost packages. This position requires a strong focus on customer service, excellent communication skills, and the ability to coordinate across multiple departments and systems to ensure timely resolution of customer queries and challenges. Key Responsibilities: CRM Management: Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution. Customer Communication: Manage customer interactions via phone and email, ensuring clear, professional communication and maintaining positive customer relationships. Arranging Collections and Raising Credits: Coordinate collections for returns or damaged goods and raise credits as needed to resolve customer concerns regarding invoicing or deliveries. Handling Lost Packages: Conduct investigations for lost packages in collaboration with our third-party carriers. Raise claims forms and follow up on the status to ensure prompt resolutions. Cross-department Collaboration: Work closely with internal departments (such as logistics, finance, and operations) to resolve issues raised by customers, ensuring timely and accurate solutions. Client Knowledge and System Familiarity: Gain in-depth knowledge of up to 19 client accounts, learning their individual processes, preferences, and requirements. Navigate and manage 4 different systems and follow the procedures outlined in the new training matrix to effectively address customer needs. Support of new client take on supporting unblocking issues, liaising with DC operations to resolve issues Employee of the month reward! Desired Skills and Experience: Customer Service Experience: Proven experience working within a customer service environment, handling difficult customers and challenging queries. Problem-solving Ability: Strong drive and determination to deliver excellent customer service, with evidence of going above and beyond to resolve issues and exceed customer expectations. Transport Handling: Experience in transport handling is an advantage, particularly in managing logistical challenges and resolving issues related to delivery or shipment. Strong Communication Skills: Confident and professional in communicating with both customers and internal teams. The ability to remain calm and effective under pressure is essential. Willingness to Learn: Demonstrated ability to learn new systems and processes quickly and effectively, with a proactive attitude toward acquiring new knowledge and skills. Attributes: Strong problem-solving skills and ability to handle multiple tasks simultaneously. High level of attention to detail, ensuring that all customer interactions and records are accurate. Ability to work independently and as part of a team to meet goals and objectives. A positive, customer-focused attitude with a passion for providing exceptional service. Place of Work: This role is based at the TVS Supply Chain Solutions Chorley Head Office. Occasional travel may be required to other sites. Current working hours: Monday- Friday covering on a rota d basis in the office from 7am to 6pm. Could be subject to change in line with business needs (as above) MUST be willing to cover weekend and bank holidays in holidays and sickness In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills. Your package will include: Competitive Salary Pension scheme with up to 6% employer matched contributions Life assurance 25 days holiday + 8 statutory bank holidays Holiday buy-back scheme (5 additional days available) Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria). Established hybrid working structure Enhanced maternity and paternity leave Employee Assistance Programme supporting wellness with immediate access for you and your family to: Virtual GP consultations and second opinions Mental health support and counselling Online physiotherapy Access to CONNECTPlus long-term health condition support Wellbeing and healthy living support Cycle to work scheme Professional Membership and Study Sponsorship Quarterly employee recognition awards Employee referral scheme with financial reward Benefits hub with employee retail discount Discounted eye test vouchers At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers. Security Clearance Requirement Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements. If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer. TVS have signed the Armed Forces covenant and are a forces friendly employer.
Apr 24, 2026
Full time
Customer Service Coordinator Working hours: Monday- Friday covering on a rotary basis in the office from 7am to 6pm. 7am-3.30pm, 8am-4.30pm, 9am - 5.30pm, 9.30am- 6pm Weekend work is expected and bank holidays on a rotary basis, roughly 1 in 3 weekends. Overview: As a Service Delivery Coordinator, you will play a vital role in managing customer service operations for a diverse range of current clients at our Chorley Head Office as well as supporting calls and email queries for a new big client into Banbury. You will be the primary point of contact for our customers, handling a variety of tasks including issue resolution, collection arrangements, credit processing, case management, SLA & KPI management and managing claims for lost packages. This position requires a strong focus on customer service, excellent communication skills, and the ability to coordinate across multiple departments and systems to ensure timely resolution of customer queries and challenges. Key Responsibilities: CRM Management: Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution. Customer Communication: Manage customer interactions via phone and email, ensuring clear, professional communication and maintaining positive customer relationships. Arranging Collections and Raising Credits: Coordinate collections for returns or damaged goods and raise credits as needed to resolve customer concerns regarding invoicing or deliveries. Handling Lost Packages: Conduct investigations for lost packages in collaboration with our third-party carriers. Raise claims forms and follow up on the status to ensure prompt resolutions. Cross-department Collaboration: Work closely with internal departments (such as logistics, finance, and operations) to resolve issues raised by customers, ensuring timely and accurate solutions. Client Knowledge and System Familiarity: Gain in-depth knowledge of up to 19 client accounts, learning their individual processes, preferences, and requirements. Navigate and manage 4 different systems and follow the procedures outlined in the new training matrix to effectively address customer needs. Support of new client take on supporting unblocking issues, liaising with DC operations to resolve issues Employee of the month reward! Desired Skills and Experience: Customer Service Experience: Proven experience working within a customer service environment, handling difficult customers and challenging queries. Problem-solving Ability: Strong drive and determination to deliver excellent customer service, with evidence of going above and beyond to resolve issues and exceed customer expectations. Transport Handling: Experience in transport handling is an advantage, particularly in managing logistical challenges and resolving issues related to delivery or shipment. Strong Communication Skills: Confident and professional in communicating with both customers and internal teams. The ability to remain calm and effective under pressure is essential. Willingness to Learn: Demonstrated ability to learn new systems and processes quickly and effectively, with a proactive attitude toward acquiring new knowledge and skills. Attributes: Strong problem-solving skills and ability to handle multiple tasks simultaneously. High level of attention to detail, ensuring that all customer interactions and records are accurate. Ability to work independently and as part of a team to meet goals and objectives. A positive, customer-focused attitude with a passion for providing exceptional service. Place of Work: This role is based at the TVS Supply Chain Solutions Chorley Head Office. Occasional travel may be required to other sites. Current working hours: Monday- Friday covering on a rota d basis in the office from 7am to 6pm. Could be subject to change in line with business needs (as above) MUST be willing to cover weekend and bank holidays in holidays and sickness In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills. Your package will include: Competitive Salary Pension scheme with up to 6% employer matched contributions Life assurance 25 days holiday + 8 statutory bank holidays Holiday buy-back scheme (5 additional days available) Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria). Established hybrid working structure Enhanced maternity and paternity leave Employee Assistance Programme supporting wellness with immediate access for you and your family to: Virtual GP consultations and second opinions Mental health support and counselling Online physiotherapy Access to CONNECTPlus long-term health condition support Wellbeing and healthy living support Cycle to work scheme Professional Membership and Study Sponsorship Quarterly employee recognition awards Employee referral scheme with financial reward Benefits hub with employee retail discount Discounted eye test vouchers At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers. Security Clearance Requirement Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements. If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer. TVS have signed the Armed Forces covenant and are a forces friendly employer.
Hybrid from our Birmingham or London office Succession Wealth is one of the UK's leading, independent financial planning and wealth management business with a national network of Wealth Advisors and support teams providing holistic, independent wealth management and financial planning services. Now is a fantastic time to Succession as we enter an exciting new phase of planned growth which will see our workforce and business develop and flourish even further. The Opportunity We're looking for an organised and proactive Operations Team Coordinator to provide high quality administrative support to our Operations Leadership Team. This is a varied and people focused role, ideal for someone who enjoys coordinating activity, managing competing priorities, and working closely with senior stakeholders. Reporting into the Executive Assistant, you'll play a key role in ensuring the smooth day to day operation of the leadership team, supporting meetings, travel, events, and communications. Key aspects of the role will include: Providing comprehensive administrative support to the Operations Leadership Team Coordinating meetings, including room bookings, catering, agendas, papers and minutes Managing diaries, communications, action logs and follow ups to ensure key actions are delivered Organising domestic and occasional overnight travel, producing clear and detailed itineraries Supporting the EA to the Chief Operating Officer with joint executive activity coordination Assisting with team events, including on site support and note taking where required Processing expense claims and supporting reporting deadlines Managing and prioritising workloads effectively, adapting to changing demands Supporting ad hoc administrative tasks as required You At least 3 years' administrative experience Strong working knowledge of Microsoft Outlook, Word, Excel and PowerPoint Excellent organisational and interpersonal skills Confident communicating with stakeholders at all levels, both written and verbal High attention to detail with a forward thinking approach Ability to manage pressure, meet deadlines and prioritise workloads effectively Professional, discreet and ethical approach to work A collaborative team player What You Can Expect From Us 25 days Annual leave rapidly increasing with service, plus bank holidays and additional days for Christmas closure. Excellent company pension scheme with a generous employer contribution. Agile and family friendly working arrangements to allow for a great work/life balance. Company sick pay. Enhanced maternity, paternity and adoption pay. Up to 40% discount on Aviva Insurance & Investment products. £450 towards the purchase of home office equipment. Group Life Assurance Scheme: 8 x salary. Access to the Benefit Hub; discounts on shopping, dining out, holidays and lots more! A range of health benefits including eye care vouchers, flu vaccinations, Annual Health Screening, Digitial GP, Mental health and Nutrition Sessions and Employee Assistance Programme. Voluntary flexible benefits platform including Private Medical Insurance, Medical Cash Plan, Dental Insurance, Critical Illness and Health Screening. Support with cost of professional exams /study days. Charity Days. Company Events. Group Income Protection Our Wellbeing committee Employee Assistance Programme including access to a 24/7 support line. Access to mental health first aiders. Menopause support. Parental and compassionate leave. Wellbeing Library and Hub. Aviva DigiCare and Workplace. Bereavement Helpline. Support in achieving your career goals Sponsorship for relevant professional exams and study leave. Access to funded apprenticeships in a range of topics, such as business administration, leadership & management, and accounting & finance. Access to Insights Discovery, a psychometric tool, which helps individuals and teams to connect better, overcome challenges & conflict resulting in high performing teams. Clear career pathways and endless internal job opportunities. Access to a huge range of free courses via our Learning Management system. Our commitment to DE&I Succession is committed to building and preserving a culture of inclusion and diversity. With a diverse team of employees we are able to grow, innovate and deliver excellent client care to help us reach our goals as a business. Our diverse teams help us reflect and understand the communities in which we operate and the subjects we cover in our everyday work. In recruiting for Succession, we welcome the unique contributions all candidates can bring regardless of their background and strive to ensure that every candidate is given the best chance of success through fair and equitable recruitment practice.
Apr 24, 2026
Full time
Hybrid from our Birmingham or London office Succession Wealth is one of the UK's leading, independent financial planning and wealth management business with a national network of Wealth Advisors and support teams providing holistic, independent wealth management and financial planning services. Now is a fantastic time to Succession as we enter an exciting new phase of planned growth which will see our workforce and business develop and flourish even further. The Opportunity We're looking for an organised and proactive Operations Team Coordinator to provide high quality administrative support to our Operations Leadership Team. This is a varied and people focused role, ideal for someone who enjoys coordinating activity, managing competing priorities, and working closely with senior stakeholders. Reporting into the Executive Assistant, you'll play a key role in ensuring the smooth day to day operation of the leadership team, supporting meetings, travel, events, and communications. Key aspects of the role will include: Providing comprehensive administrative support to the Operations Leadership Team Coordinating meetings, including room bookings, catering, agendas, papers and minutes Managing diaries, communications, action logs and follow ups to ensure key actions are delivered Organising domestic and occasional overnight travel, producing clear and detailed itineraries Supporting the EA to the Chief Operating Officer with joint executive activity coordination Assisting with team events, including on site support and note taking where required Processing expense claims and supporting reporting deadlines Managing and prioritising workloads effectively, adapting to changing demands Supporting ad hoc administrative tasks as required You At least 3 years' administrative experience Strong working knowledge of Microsoft Outlook, Word, Excel and PowerPoint Excellent organisational and interpersonal skills Confident communicating with stakeholders at all levels, both written and verbal High attention to detail with a forward thinking approach Ability to manage pressure, meet deadlines and prioritise workloads effectively Professional, discreet and ethical approach to work A collaborative team player What You Can Expect From Us 25 days Annual leave rapidly increasing with service, plus bank holidays and additional days for Christmas closure. Excellent company pension scheme with a generous employer contribution. Agile and family friendly working arrangements to allow for a great work/life balance. Company sick pay. Enhanced maternity, paternity and adoption pay. Up to 40% discount on Aviva Insurance & Investment products. £450 towards the purchase of home office equipment. Group Life Assurance Scheme: 8 x salary. Access to the Benefit Hub; discounts on shopping, dining out, holidays and lots more! A range of health benefits including eye care vouchers, flu vaccinations, Annual Health Screening, Digitial GP, Mental health and Nutrition Sessions and Employee Assistance Programme. Voluntary flexible benefits platform including Private Medical Insurance, Medical Cash Plan, Dental Insurance, Critical Illness and Health Screening. Support with cost of professional exams /study days. Charity Days. Company Events. Group Income Protection Our Wellbeing committee Employee Assistance Programme including access to a 24/7 support line. Access to mental health first aiders. Menopause support. Parental and compassionate leave. Wellbeing Library and Hub. Aviva DigiCare and Workplace. Bereavement Helpline. Support in achieving your career goals Sponsorship for relevant professional exams and study leave. Access to funded apprenticeships in a range of topics, such as business administration, leadership & management, and accounting & finance. Access to Insights Discovery, a psychometric tool, which helps individuals and teams to connect better, overcome challenges & conflict resulting in high performing teams. Clear career pathways and endless internal job opportunities. Access to a huge range of free courses via our Learning Management system. Our commitment to DE&I Succession is committed to building and preserving a culture of inclusion and diversity. With a diverse team of employees we are able to grow, innovate and deliver excellent client care to help us reach our goals as a business. Our diverse teams help us reflect and understand the communities in which we operate and the subjects we cover in our everyday work. In recruiting for Succession, we welcome the unique contributions all candidates can bring regardless of their background and strive to ensure that every candidate is given the best chance of success through fair and equitable recruitment practice.
Contract Type: Permanent Location: This role will cover projects across the UK and Ireland Working Pattern: This position works on a rotation of 3 weeks on and 1 week off and you could be based at any of our projects across the UK and Ireland during your rotation What will you be doing? As a Site Manager, you will be expected to lead the project at the wind farm site, supporting the project manager with site planning, preparation, and execution. You will be overseeing and controlling civil and electrical BOP works in anticipation of turbine delivery and leading the arrival at site, erection, and commissioning of turbines, so that the wind farm can be handed over to the customer and Nordex service team safely, on time and to excellent quality. Key responsibilities A thorough understanding of all aspects of the project and specification documents for an individual contract. Instigating safe and effective construction methods compliant with company and statutory health & safety requirements. Recommending solutions to overcome operational problems, achieve commercial objectives and ensuring client satisfaction. Responsibility for all aspects of Health, Safety & Environmental issues for site activities, conducting quality control to ensure a world class safety culture. Understanding all aspects of the project and specification documents for an individual contract. Planning, implementation, review and up-date construction programmes in conjunction with the Project Manager to fulfil contractual terms. Carrying out the site induction and ensure that all site staff and technicians are properly briefed during daily toolbox talks. Managing all construction activities on-site and best use of plant & labour resources. Ensuring that high standard welfare facilities are installed and maintained on-site. Attending safety, progress and technical meetings and to liaise with the client and their representatives in a professional and competent manner. Maintaining the Project Execution Plan ensuring that all requirements of the health & safety legislation are met and adhered to. Maintaining site files, daily diaries, record operations and progress against plans. Working closely with the Project Manager on all commercial aspects of the project ensuring that appropriate records are kept especially of variances to maximise recovery of unexpected delay costs. Maintain and up-date personal skills to meet current and future operational needs. What are we looking for? The ideal candidate will preferably hold a HND / Degree in an Engineering Discipline (Mechanical / Electrical or Civil Engineering) and have an understanding of a CDM coordinator or PSCS role. You will have a practical appreciation of heavy lifting operations and working at heights and be a quick learner to understand all aspects of wind farms and wind turbines. You will hold a CSCS Site manager accreditation or Irish FAS Safe-Pass along with Construction Skills SMSTS or IOSH Managing safely or equivalent and hold certificates in First Aid at Work, Manual Handling, Fire Fighting, and working and rescue from Height (from a renewables UK approved provider). This role will often require you to work under pressure in remote locations with a small team so this individual will need to be self-reliant and determined to work through challenges. You will be an excellent communicator with the ability to lead a team when required and enjoy working with different teams and partners across our business. Health and Safety is the number 1 priority on our Wind Farms, and you will have a strong understanding of health & safety and environmental issues in a site environment. SMTS or IOSH qualifications would be an advantage. This role will cover sites across UK & Ireland and therefore will require substantive travel. The successful candidate must also have a full UK / Irish Driving Licence. This role will require the postholder to pass a full medical, including chester step test, as there is a requirement to climb on occasions. What we can offer you? Time Off - Our teams receive 33 days annual leave including bank holidays. After two years continual service you will be entitled to an additional day's holiday per annum (Maximum 5 days). Plus an extra day off for your birthday. We also offer our employees the opportunity to purchase up to 5 days of additional annual leave every year too. Health & Wellbeing Employee Assistance Programme (offering therapy sessions) Bike to Work Scheme Paid Eye tests & contribution towards Glasses Option to purchase Private Healthcare Volunteering All our employees can use 2 paid working days per calendar year to carry out volunteering activities in your local community. Family friendly Our family friendly policies include Enhanced Maternity, Paternity and Adoption Leave. Compassionate Leave, and Life Insurance. Memberships Nordex will reimburse the cost of one annual professional subscription fee to one professional institution relevant to your work.
Apr 22, 2026
Full time
Contract Type: Permanent Location: This role will cover projects across the UK and Ireland Working Pattern: This position works on a rotation of 3 weeks on and 1 week off and you could be based at any of our projects across the UK and Ireland during your rotation What will you be doing? As a Site Manager, you will be expected to lead the project at the wind farm site, supporting the project manager with site planning, preparation, and execution. You will be overseeing and controlling civil and electrical BOP works in anticipation of turbine delivery and leading the arrival at site, erection, and commissioning of turbines, so that the wind farm can be handed over to the customer and Nordex service team safely, on time and to excellent quality. Key responsibilities A thorough understanding of all aspects of the project and specification documents for an individual contract. Instigating safe and effective construction methods compliant with company and statutory health & safety requirements. Recommending solutions to overcome operational problems, achieve commercial objectives and ensuring client satisfaction. Responsibility for all aspects of Health, Safety & Environmental issues for site activities, conducting quality control to ensure a world class safety culture. Understanding all aspects of the project and specification documents for an individual contract. Planning, implementation, review and up-date construction programmes in conjunction with the Project Manager to fulfil contractual terms. Carrying out the site induction and ensure that all site staff and technicians are properly briefed during daily toolbox talks. Managing all construction activities on-site and best use of plant & labour resources. Ensuring that high standard welfare facilities are installed and maintained on-site. Attending safety, progress and technical meetings and to liaise with the client and their representatives in a professional and competent manner. Maintaining the Project Execution Plan ensuring that all requirements of the health & safety legislation are met and adhered to. Maintaining site files, daily diaries, record operations and progress against plans. Working closely with the Project Manager on all commercial aspects of the project ensuring that appropriate records are kept especially of variances to maximise recovery of unexpected delay costs. Maintain and up-date personal skills to meet current and future operational needs. What are we looking for? The ideal candidate will preferably hold a HND / Degree in an Engineering Discipline (Mechanical / Electrical or Civil Engineering) and have an understanding of a CDM coordinator or PSCS role. You will have a practical appreciation of heavy lifting operations and working at heights and be a quick learner to understand all aspects of wind farms and wind turbines. You will hold a CSCS Site manager accreditation or Irish FAS Safe-Pass along with Construction Skills SMSTS or IOSH Managing safely or equivalent and hold certificates in First Aid at Work, Manual Handling, Fire Fighting, and working and rescue from Height (from a renewables UK approved provider). This role will often require you to work under pressure in remote locations with a small team so this individual will need to be self-reliant and determined to work through challenges. You will be an excellent communicator with the ability to lead a team when required and enjoy working with different teams and partners across our business. Health and Safety is the number 1 priority on our Wind Farms, and you will have a strong understanding of health & safety and environmental issues in a site environment. SMTS or IOSH qualifications would be an advantage. This role will cover sites across UK & Ireland and therefore will require substantive travel. The successful candidate must also have a full UK / Irish Driving Licence. This role will require the postholder to pass a full medical, including chester step test, as there is a requirement to climb on occasions. What we can offer you? Time Off - Our teams receive 33 days annual leave including bank holidays. After two years continual service you will be entitled to an additional day's holiday per annum (Maximum 5 days). Plus an extra day off for your birthday. We also offer our employees the opportunity to purchase up to 5 days of additional annual leave every year too. Health & Wellbeing Employee Assistance Programme (offering therapy sessions) Bike to Work Scheme Paid Eye tests & contribution towards Glasses Option to purchase Private Healthcare Volunteering All our employees can use 2 paid working days per calendar year to carry out volunteering activities in your local community. Family friendly Our family friendly policies include Enhanced Maternity, Paternity and Adoption Leave. Compassionate Leave, and Life Insurance. Memberships Nordex will reimburse the cost of one annual professional subscription fee to one professional institution relevant to your work.
Rheinmetall BAE Systems Land (RBSL)
Wellington, Shropshire
WHAT WE ARE LOOKING FOR Rheinmetall BAE Systems Land (RBSL) is a defence company based in Telford, Shropshire. RBSL design, manufacture, and support military vehicles used by the British Army and international customers. We are recruiting for Operations Support Coordinator to join RBSL facilities team in Telford. The Operations Support Coordinator will report to the Site Facilities Manager and carry out a range of duties to support the RBSL manufacturing production teams and other internal stakeholders. Position Duties and Responsibilities Managing and processing Personal Protective Equipment (PPE), workshop tooling, and general equipment (e.g. personal lockers) requirements from internal stakeholders. This will involve generating orders with key suppliers using SAP. Allocating orders to the correct cost centre code and/or Limit of Liability (LOL) Recording the PPE and tooling orders in the company order book for internal and external audit compliance Coordinating Proof of Deliveries (POD) with the supplier, and investigating material shortages and processing invoices Approving invoices for delivered items and investigating queries with the RBSL Accounts Payable team Coordinating site process confirmations and workshop inspections to ensure tooling, equipment and PPE are in line with target condition (e.g. statutory inspection of lifting equipment), and compliant for audit purposes Managing the Manufacturing Operations quarantine process to ensure compliance with external auditing procedures (i.e. all non-compliant tooling is recorded and stored in the quarantine area) Managing the onsite vending machine consumables with the supplier Monitoring the levels of industrial gas to ensure sufficient availability for the production programmes. This will involve placing orders, coordinating deliveries, and ensuring prompt payment of invoices. Supporting Operations teams to reduce consumption and waste, in line with current lean manufacturing principles for machine/hand tools and consumable items Demonstrating and promoting a high-level of safety awareness Managing the Manufacturing Operations personnel laundry allocation with the with suppliers Developing strong working relationships across all company functions and suppliers Supporting the Site Facilities manager with respect to SLA adherence and cost performance providing analysis and recommendations for KPI improvements Supporting Operations teams by coordinating the purchase and repair or replacement of equipment following Total Planned Maintenance (TPM), Planned Preventative Maintenance (PPM), and inspections Saving relevant documentation in the company SharePoint database WHAT QUALIFICATIONS YOU SHOULD HAVE Essential Experience working in a manufacturing/Operations/Warehouse environment Ability to meet deadlines and deliver to the agreed Key Performance Indicators Excellent communication skills, initiative-taking, and results driven Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) Experience within an Indirect Procurement position and Operations Desirable Working knowledge of SAP and SharePoint An IOSH Working Safety qualification WHAT WE OFFER YOU RBSL strives to be an employer of choice and to foster a culture in which our employees are supported to build a career they can be proud. Through our contracts to deliver world-class products and support services, we offer great opportunities for personal development and career advancement via specialist technical roles, essential support functions, and broader leadership positions. In addition, RBSL offer: Competitive salaries reviewed each year against market rates Annual bonus incentive scheme for all employees 37 hours over 4.5 days working week Employer pension contributions up to 10% Hybrid and flexible working Life assurance cover 5 weeks holiday plus bank holidays Holiday purchase scheme Health cash plan Salary sacrifice benefits including cycle to work and electric vehicles schemes Access to high street and gym discounts and cashback Long Service rewards with additional holiday Enhanced maternity and paternity benefits Free access to onsite gym CONTACT INFORMATION Contact Person: Iwona Kurpiewska ADDITIONAL INFORMATION RBSL is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs. Please be aware that many roles working for RBSL will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.
Apr 22, 2026
Full time
WHAT WE ARE LOOKING FOR Rheinmetall BAE Systems Land (RBSL) is a defence company based in Telford, Shropshire. RBSL design, manufacture, and support military vehicles used by the British Army and international customers. We are recruiting for Operations Support Coordinator to join RBSL facilities team in Telford. The Operations Support Coordinator will report to the Site Facilities Manager and carry out a range of duties to support the RBSL manufacturing production teams and other internal stakeholders. Position Duties and Responsibilities Managing and processing Personal Protective Equipment (PPE), workshop tooling, and general equipment (e.g. personal lockers) requirements from internal stakeholders. This will involve generating orders with key suppliers using SAP. Allocating orders to the correct cost centre code and/or Limit of Liability (LOL) Recording the PPE and tooling orders in the company order book for internal and external audit compliance Coordinating Proof of Deliveries (POD) with the supplier, and investigating material shortages and processing invoices Approving invoices for delivered items and investigating queries with the RBSL Accounts Payable team Coordinating site process confirmations and workshop inspections to ensure tooling, equipment and PPE are in line with target condition (e.g. statutory inspection of lifting equipment), and compliant for audit purposes Managing the Manufacturing Operations quarantine process to ensure compliance with external auditing procedures (i.e. all non-compliant tooling is recorded and stored in the quarantine area) Managing the onsite vending machine consumables with the supplier Monitoring the levels of industrial gas to ensure sufficient availability for the production programmes. This will involve placing orders, coordinating deliveries, and ensuring prompt payment of invoices. Supporting Operations teams to reduce consumption and waste, in line with current lean manufacturing principles for machine/hand tools and consumable items Demonstrating and promoting a high-level of safety awareness Managing the Manufacturing Operations personnel laundry allocation with the with suppliers Developing strong working relationships across all company functions and suppliers Supporting the Site Facilities manager with respect to SLA adherence and cost performance providing analysis and recommendations for KPI improvements Supporting Operations teams by coordinating the purchase and repair or replacement of equipment following Total Planned Maintenance (TPM), Planned Preventative Maintenance (PPM), and inspections Saving relevant documentation in the company SharePoint database WHAT QUALIFICATIONS YOU SHOULD HAVE Essential Experience working in a manufacturing/Operations/Warehouse environment Ability to meet deadlines and deliver to the agreed Key Performance Indicators Excellent communication skills, initiative-taking, and results driven Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) Experience within an Indirect Procurement position and Operations Desirable Working knowledge of SAP and SharePoint An IOSH Working Safety qualification WHAT WE OFFER YOU RBSL strives to be an employer of choice and to foster a culture in which our employees are supported to build a career they can be proud. Through our contracts to deliver world-class products and support services, we offer great opportunities for personal development and career advancement via specialist technical roles, essential support functions, and broader leadership positions. In addition, RBSL offer: Competitive salaries reviewed each year against market rates Annual bonus incentive scheme for all employees 37 hours over 4.5 days working week Employer pension contributions up to 10% Hybrid and flexible working Life assurance cover 5 weeks holiday plus bank holidays Holiday purchase scheme Health cash plan Salary sacrifice benefits including cycle to work and electric vehicles schemes Access to high street and gym discounts and cashback Long Service rewards with additional holiday Enhanced maternity and paternity benefits Free access to onsite gym CONTACT INFORMATION Contact Person: Iwona Kurpiewska ADDITIONAL INFORMATION RBSL is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs. Please be aware that many roles working for RBSL will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.
Recovery Worker - Community Rehabilitation Team Agenda for Change Band 3 starting at £25,760 pa 37.5 hours per week Fixed term for up to 3 years with the possibility of an extension Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead. We are pleased to announce two posts available in the above role. As a Recovery Worker you will deliver specific components of prescribed care packages under the direct supervision of Care Coordinators and Clinical Leads within the Community Rehabilitation Team. The post holders will provide structured support and practical assistance to service users in order for them to take control over their own lives and engage actively in their own recovery process. We welcome applications from people with lived experience of mental health difficulties, and the service encourages the use of the wisdom gained through personal 'lived' experience - all candidates must have strong values around recovery, social inclusion and diversity. The posts require you to work with service users of all ages (over 18) and to provide a flexible service over 7 days between the hours of 8am and 6pm, Monday to Friday and 9am to 5pm on weekends. Interviews will be held on: 27 th May 2026 As an employee of Touchstone you will benefit from the following: Working for a diverse and inclusive organisation e.g. 36% BME staff, 25% LGBTQ+ staff, 16% staff with a disability. Staff and peer support networks ( as above and many more) 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro rata) Flexible working opportunities Access to HealthHero - Employee Assistance Scheme and Virtual GP service for staff Personal wellbeing and training budget. Access to 24/7 confidential staff helpline. Health and wellbeing activities and fun staff team away days Inclusive maternity and parental policies and pay Additional day of leave as a celebration day or health and wellbeing Learning and personal development opportunities Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, and if appointed you will be required to provide relevant right to work documents at the point of an offer being made to you. Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, particularly BME and LGB and Trans communities and/or people with disabilities who are under represented within Touchstone. All applicants who disclose a disability and meet the essential criteria will be interviewed. Additional information can be obtained from our equal opportunities policy.
Apr 22, 2026
Full time
Recovery Worker - Community Rehabilitation Team Agenda for Change Band 3 starting at £25,760 pa 37.5 hours per week Fixed term for up to 3 years with the possibility of an extension Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead. We are pleased to announce two posts available in the above role. As a Recovery Worker you will deliver specific components of prescribed care packages under the direct supervision of Care Coordinators and Clinical Leads within the Community Rehabilitation Team. The post holders will provide structured support and practical assistance to service users in order for them to take control over their own lives and engage actively in their own recovery process. We welcome applications from people with lived experience of mental health difficulties, and the service encourages the use of the wisdom gained through personal 'lived' experience - all candidates must have strong values around recovery, social inclusion and diversity. The posts require you to work with service users of all ages (over 18) and to provide a flexible service over 7 days between the hours of 8am and 6pm, Monday to Friday and 9am to 5pm on weekends. Interviews will be held on: 27 th May 2026 As an employee of Touchstone you will benefit from the following: Working for a diverse and inclusive organisation e.g. 36% BME staff, 25% LGBTQ+ staff, 16% staff with a disability. Staff and peer support networks ( as above and many more) 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro rata) Flexible working opportunities Access to HealthHero - Employee Assistance Scheme and Virtual GP service for staff Personal wellbeing and training budget. Access to 24/7 confidential staff helpline. Health and wellbeing activities and fun staff team away days Inclusive maternity and parental policies and pay Additional day of leave as a celebration day or health and wellbeing Learning and personal development opportunities Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, and if appointed you will be required to provide relevant right to work documents at the point of an offer being made to you. Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, particularly BME and LGB and Trans communities and/or people with disabilities who are under represented within Touchstone. All applicants who disclose a disability and meet the essential criteria will be interviewed. Additional information can be obtained from our equal opportunities policy.
Job Title: Administrator Train Presentation/Train Cleaning Location: York (site-based, no remote working) Hourly Pay Rate: £18.82 per hour - 35 hours per week - Monday Friday, 9:00am 4:00pm 9-month maternity cover contract Be the Organised Backbone of a Fast-Paced Rail Team Are you highly organised, detail-driven, and confident handling sensitive information in a busy operational environment? This is an excellent opportunity to step into a pivotal role supporting a key rail operation team, where no two days are the same. The Role & About You As a Train Presentation Team Administrator, you ll play a central role in supporting the Train Presentation and Engineering teams with a wide range of administrative and coordination duties. This is a varied, fast-paced position where strong organisation, attention to detail, and the ability to manage changing priorities are essential. Your responsibilities will include providing day-to-day administrative support, organising meetings, preparing documents, and taking clear, accurate notes, including during sensitive people case meetings such as disciplinaries, dismissals, and accidents. You will act as a technology asset coordinator, managing equipment orders, setup, and distribution, while also overseeing uniform and PPE ordering, returns, and budget tracking. The role also involves raising purchase orders, processing financial transactions, liaising with suppliers to manage pricing and deliveries, and coordinating travel arrangements including rail, hotels, flights, and taxis. Alongside this, you will manage hire vehicles and ensure all documentation is compliant, produce reports and team communications, and run employee reward and recognition initiatives. Handling personal data responsibly and maintaining compliance with GDPR is a key part of the role, as is contributing to a safe working environment in line with health and safety procedures. You will thrive in a busy, reactive environment and be confident working independently, using your own initiative to keep operations running smoothly. Strong written and verbal communication skills are essential, as is the confidence to speak up and engage with stakeholders at all levels. You will be highly organised, able to juggle multiple priorities without losing attention to detail, and capable of handling sensitive and sometimes challenging information with professionalism, resilience, and integrity. Solid IT skills, particularly in Microsoft Word and Excel, are required, along with the ability to produce accurate documentation and clear, concise notes. The Company Northern is one of the UK s leading train operators, connecting millions of passengers across the North of England. This role sits within a vital operational team ensuring trains are presented to the highest standards, contributing to a safe and reliable service. Next Steps Interviews are taking place on a rolling basis, with a flexible start date available. To apply, please click Apply or send your CV directly to: (url removed) Once your application is submitted, it shall be reviewed, if suitable then contact will be made of an initial telephone conversation before proceeding to record a short pre-recorded video interview. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Apr 22, 2026
Contractor
Job Title: Administrator Train Presentation/Train Cleaning Location: York (site-based, no remote working) Hourly Pay Rate: £18.82 per hour - 35 hours per week - Monday Friday, 9:00am 4:00pm 9-month maternity cover contract Be the Organised Backbone of a Fast-Paced Rail Team Are you highly organised, detail-driven, and confident handling sensitive information in a busy operational environment? This is an excellent opportunity to step into a pivotal role supporting a key rail operation team, where no two days are the same. The Role & About You As a Train Presentation Team Administrator, you ll play a central role in supporting the Train Presentation and Engineering teams with a wide range of administrative and coordination duties. This is a varied, fast-paced position where strong organisation, attention to detail, and the ability to manage changing priorities are essential. Your responsibilities will include providing day-to-day administrative support, organising meetings, preparing documents, and taking clear, accurate notes, including during sensitive people case meetings such as disciplinaries, dismissals, and accidents. You will act as a technology asset coordinator, managing equipment orders, setup, and distribution, while also overseeing uniform and PPE ordering, returns, and budget tracking. The role also involves raising purchase orders, processing financial transactions, liaising with suppliers to manage pricing and deliveries, and coordinating travel arrangements including rail, hotels, flights, and taxis. Alongside this, you will manage hire vehicles and ensure all documentation is compliant, produce reports and team communications, and run employee reward and recognition initiatives. Handling personal data responsibly and maintaining compliance with GDPR is a key part of the role, as is contributing to a safe working environment in line with health and safety procedures. You will thrive in a busy, reactive environment and be confident working independently, using your own initiative to keep operations running smoothly. Strong written and verbal communication skills are essential, as is the confidence to speak up and engage with stakeholders at all levels. You will be highly organised, able to juggle multiple priorities without losing attention to detail, and capable of handling sensitive and sometimes challenging information with professionalism, resilience, and integrity. Solid IT skills, particularly in Microsoft Word and Excel, are required, along with the ability to produce accurate documentation and clear, concise notes. The Company Northern is one of the UK s leading train operators, connecting millions of passengers across the North of England. This role sits within a vital operational team ensuring trains are presented to the highest standards, contributing to a safe and reliable service. Next Steps Interviews are taking place on a rolling basis, with a flexible start date available. To apply, please click Apply or send your CV directly to: (url removed) Once your application is submitted, it shall be reviewed, if suitable then contact will be made of an initial telephone conversation before proceeding to record a short pre-recorded video interview. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Job Title: Books Services Coordinator (Maternity Cover) Location: National Support Centre, London SE1 Salary: £28,000 gross per annum full time equivalent Job type: Part Time, Fixed term Maternity cover Closing Date: 1 May 2026 The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals - and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people - including those from under-represented or marginalised groups. We are currently looking for a Books Services Coordinator to join our team. About the role The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity's crew' libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services. Responsibilities The following is a list of the principal (but not exhaustive) tasks of the post holder: Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation. Updating and maintaining the Bookshop website with accurate information and prices. Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and "walk-in"), and ensure the maintenance of customer service standards Administration of the Library and Book stock control system Requirements: Experience working in book buying/selling/procurement in a customer focussed environment Experience of using book stock control and freight systems Ability to work unsupervised, make decisions and take responsibility. Experience in handling parcel deliveries and packaging goods for shipment Benefits: 25 days annual leave per annum increasing with length of service Hybrid working for many roles Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Book Services Assistant, Library Services Coordinator, Publishing Operations Coordinator, Editorial Services Coordinator, Book Production Coordinator, Literary Services Coordinator, Content Services Coordinator, Publications Coordinator, Print Services Coordinator, and Library Operations Coordinator, may also be considered for this role.
Apr 21, 2026
Contractor
Job Title: Books Services Coordinator (Maternity Cover) Location: National Support Centre, London SE1 Salary: £28,000 gross per annum full time equivalent Job type: Part Time, Fixed term Maternity cover Closing Date: 1 May 2026 The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals - and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people - including those from under-represented or marginalised groups. We are currently looking for a Books Services Coordinator to join our team. About the role The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity's crew' libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services. Responsibilities The following is a list of the principal (but not exhaustive) tasks of the post holder: Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation. Updating and maintaining the Bookshop website with accurate information and prices. Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and "walk-in"), and ensure the maintenance of customer service standards Administration of the Library and Book stock control system Requirements: Experience working in book buying/selling/procurement in a customer focussed environment Experience of using book stock control and freight systems Ability to work unsupervised, make decisions and take responsibility. Experience in handling parcel deliveries and packaging goods for shipment Benefits: 25 days annual leave per annum increasing with length of service Hybrid working for many roles Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Book Services Assistant, Library Services Coordinator, Publishing Operations Coordinator, Editorial Services Coordinator, Book Production Coordinator, Literary Services Coordinator, Content Services Coordinator, Publications Coordinator, Print Services Coordinator, and Library Operations Coordinator, may also be considered for this role.
Production Coordinator 5-Month Fixed Term Contract (Maternity Cover) Hybrid Working - Berkshire / Remote £35,000k Great benefits package - pension, private medical insurance, life and income protection, extensive training opportunities, employee assistance programme, cycle to work scheme, and lifestyle benefits. Overview An exciting opportunity for an experienced Production Coordinator to support the delivery of large-scale live broadcast and event projects. This role sits at the heart of production operations, coordinating crew, logistics, and planning to ensure smooth project delivery in a fast-paced environment. You'll work closely with internal stakeholders and freelance teams, playing a key part in ensuring productions run efficiently, on time, and to a high standard. Key Responsibilities Coordinate crew bookings, scheduling, travel, accommodation, and accreditation Act as a central point of contact between production, technical teams, and freelancers Prepare and manage planning documents including schedules and crew information Raise purchase orders and support invoice processing Liaise with suppliers and internal teams to resolve issues quickly and efficiently Support project teams with administrative tasks to ensure seamless delivery Contribute to process improvements and operational efficiency Skills & Experience Previous experience in production coordination, broadcast, or live events Highly organised with the ability to manage multiple priorities and deadlines Strong communication and stakeholder management skills Confident using Microsoft Office, particularly Excel Experience with scheduling systems and PO processes is advantageous Proactive, detail-focused, and solution-driven Contract & Working Pattern 5-month Fixed Term Contract Full-time , Monday to Friday Hybrid working following an initial onboarding period Join Us! This is a fantastic opportunity to join a forward-thinking organisation that values innovation and teamwork. If you're ready to make a significant impact and advance your career, we want to hear from you! Apply today and step into a role where your skills will shine! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 21, 2026
Contractor
Production Coordinator 5-Month Fixed Term Contract (Maternity Cover) Hybrid Working - Berkshire / Remote £35,000k Great benefits package - pension, private medical insurance, life and income protection, extensive training opportunities, employee assistance programme, cycle to work scheme, and lifestyle benefits. Overview An exciting opportunity for an experienced Production Coordinator to support the delivery of large-scale live broadcast and event projects. This role sits at the heart of production operations, coordinating crew, logistics, and planning to ensure smooth project delivery in a fast-paced environment. You'll work closely with internal stakeholders and freelance teams, playing a key part in ensuring productions run efficiently, on time, and to a high standard. Key Responsibilities Coordinate crew bookings, scheduling, travel, accommodation, and accreditation Act as a central point of contact between production, technical teams, and freelancers Prepare and manage planning documents including schedules and crew information Raise purchase orders and support invoice processing Liaise with suppliers and internal teams to resolve issues quickly and efficiently Support project teams with administrative tasks to ensure seamless delivery Contribute to process improvements and operational efficiency Skills & Experience Previous experience in production coordination, broadcast, or live events Highly organised with the ability to manage multiple priorities and deadlines Strong communication and stakeholder management skills Confident using Microsoft Office, particularly Excel Experience with scheduling systems and PO processes is advantageous Proactive, detail-focused, and solution-driven Contract & Working Pattern 5-month Fixed Term Contract Full-time , Monday to Friday Hybrid working following an initial onboarding period Join Us! This is a fantastic opportunity to join a forward-thinking organisation that values innovation and teamwork. If you're ready to make a significant impact and advance your career, we want to hear from you! Apply today and step into a role where your skills will shine! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
DATA ANALYST Salary: £31,000 FTE Position: 1-year fixed term, full time, open to flexible and hybrid working, with an expectation of regular travel to the national office in London and out to Practices across England as needed. Location: UK-based, with regular travel to Coram Campus, Brunswick Square, London, WC1N 1AZ / our Practices across England. Reporting to: Learning & Insight Lead. Start date: ASAP. We hope this pack, together with our website, provides you with all the information you need to understand what SHiFT aims to achieve and the skills and experiences we're looking for in our new Data Analyst. If you have any questions, please email our Learning and Insights Lead, Ella Armstrong at . Apply by sending a short covering letter (maximum 2 sides of A4) addressed to Ella Armstrong, Learning and Insights Lead, SHiFT, via email button below outlining your experience and suitability for the role, together with a CV, and details of two referees. We will not take up references without your permission. Please include details of your current notice period as part of your CV or letter of application. Please also fill out the Equality and Diversity Monitoring Form here . Applications close at 11:59pm on the 5 October. Please note, that we will not consider applications that do not include a covering letter. Applicants will be notified of shortlisting decisions by 10 October and invited for interview as appropriate. Staff panel interviews will be held virtually during the week of 20 October 2025. This will be a values-based interview. Second round, competency-based interviews, will be held during the week commencing 27 October 2025 and will be in person at our London based office (41 Brunswick Square, London WC1N 1AZ). Decisions will be made and communicated to candidates as speedily as possible thereafter. A data task will also form part of the recruitment process. We look forward to hearing from you! THE ROLE SHiFT is an innovative, ambitious, and impatient organisation. We're in a period of rapid growth and are already achieving significant successes alongside children and families. We are passionate about the ability of data, insights, and learning to help achieve this. We're a dynamic organisation with a strong focus on evidence and impact, and the Learning Team has already laid strong foundations for our data infrastructure. We are now looking for a Data Analyst to join our national team - a varied role, working alongside our second Data Analyst and the Learning & Insights Lead. This role is key in championing our learning culture at SHiFT, supporting our Voice, Participation, and Belonging strategy, and ensuring that our systems and reporting effectively demonstrate the impact SHiFT is having - not only with children and families, but also at a wider systems change level. On a fixed-term basis, this role will support the Learning Team by freeing up capacity for strategic and evaluative work, while also offering the opportunity to contribute to an exciting phase of growth in SHiFT's data infrastructure and learning capabilities. This role is perfect for someone looking to take a step up and build on existing skills in impact assessment, process evaluation, and thematic analysis. The Data Analyst will play a key role in streamlining quantitative and qualitative data processes, supporting accurate and efficient data collection across Practices, and helping us maximise the insights generated from our new, customised Salesforce data system. You will work closely with our data experts in local Practices (Practice Coordinators) and the wider SHiFT team. Therefore, you must be a proactive team player who is brilliant at building relationships, sees the value in working collaboratively, and enjoys problem-solving with others. You have a sharp eye for detail, sweat the small stuff, have a 'can do' attitude, and are ambitious to grow and make a difference as part of a practice-led systems change organisation. We are particularly interested in hearing from candidates with ideas for ethical and innovative methods in data collection with children and families. The successful candidate will bring both expertise and creativity to help improve data capture, analysis, reporting processes, and insight generation. Your experience will include working with CRM system(s) and data reporting tools, and you will be adept at managing multiple priorities in a fast-paced environment. If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non-research backgrounds, and get a kick out of improving processes - then get in touch. We aim to provide significant opportunities for personal growth, training, and career development, and are seeking someone with the ambition to play a crucial part in maintaining our data and evidence quality as we strive for systems change. EQUALITY AND DIVERSITY SHiFT is actively committed to the eradication of discrimination and disadvantage on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age, marital status and on the basis of socio-economic circumstances. We are determined for SHiFT to be a diverse and inclusive organisation that is enriched by a wide range of backgrounds, expertise, and experiences. We want to build a workplace that celebrates diversity and where everyone can feel valued, included, and involved. As a charity working within youth justice, we are keenly aware of the over-representation of children who identify as Black, Brown and Mixed Heritage or from Gypsy, Roma or Traveller Communities within the youth justice system. Challenging racism is a key priority for SHiFT. In seeking to achieve this, we understand the value and importance of recruiting and retaining a workforce which represents the children we seek to support. We therefore particularly encourage and welcome applications from people of diverse ethnic backgrounds, and we recognise that this group is currently under-represented within our national team. THE RESPONSIBILITES SHiFT's Data Analyst has responsibility for: Data Collection and Management: Support the effective use of SHiFT's Salesforce system, ensuring accurate, timely data entry and maintenance across local Practices. Work closely and creatively with members of our local Practice Teams (Practice Coordinators and Guides) to support the use of data for practice improvement and monitoring impact. Coordinate and quality-assure monthly data submissions, working closely with Practice teams to ensure consistency and completeness. Help to develop reporting tools, dashboards, or templates on and off Salesforce to support embedding learning back into practice and more widely to contribute to our ambitions for systems change. Help elevate the voices of children and families through innovative data collection processes (including arts-based and participatory methods). System Improvement and Efficiency: Identify and implement opportunities to streamline data processes. Contribute to the continuous improvement of SHiFT's Salesforce configuration, in collaboration with external developers and internal users. Help document processes and support training materials for system users. Navigate and innovate with different systems, including understanding the data recording systems used by Local Authorities and working with the Learning and Practice team to reduce duplication of data entry for practitioners. Learning and Insight Generation: Produce routine reports and data summaries for internal use, feeding into learning and influencing conversations. Support the Learning Team's efforts to use data for reflection, learning, and improvement both locally and nationally. Contribute to longer-term work exploring integration of data across education, youth justice, social care, and health systems. Building and holding relationships with external researchers aligned with SHiFT's mission to improve our data and insight capabilities. YOU WILL BRING Beliefs and alignment: The belief that all people are capable of change and that a relationship with a skilled practitioner can be a powerful driver of this. The belief that young people who display behaviours linked to offending can be supported so that they cease offending and meaningfully contribute to society. An alignment to a culture of high trust and high expectation where there are fewer rules, high levels of accountability, and a need for excellent performance from the entire team. An alignment to SHiFT's Values - ambition, courage, flexibility, and tenacity - which reflect the 'Breaking Cycles' ingredients (the foundations on which SHiFT is built). A preparedness to challenge the status quo and be positively disruptive in the pursuit of higher standards even when this is uncomfortable. Dynamism, tenacity, and determination - you are someone who does not give up until you succeed. You have a 'can do' attitude. Curiosity and a commitment to learning - comfortable in a fast-paced and aspirational 'start-up' context, and as part of a team that is committed to ongoing reflection, adaptation, and improvement. Experience, knowledge, and skills - to be demonstrated in application Essential: Undergraduate level or equivalent experience in relevant subject area such as research methodologies . click apply for full job details
Oct 04, 2025
Full time
DATA ANALYST Salary: £31,000 FTE Position: 1-year fixed term, full time, open to flexible and hybrid working, with an expectation of regular travel to the national office in London and out to Practices across England as needed. Location: UK-based, with regular travel to Coram Campus, Brunswick Square, London, WC1N 1AZ / our Practices across England. Reporting to: Learning & Insight Lead. Start date: ASAP. We hope this pack, together with our website, provides you with all the information you need to understand what SHiFT aims to achieve and the skills and experiences we're looking for in our new Data Analyst. If you have any questions, please email our Learning and Insights Lead, Ella Armstrong at . Apply by sending a short covering letter (maximum 2 sides of A4) addressed to Ella Armstrong, Learning and Insights Lead, SHiFT, via email button below outlining your experience and suitability for the role, together with a CV, and details of two referees. We will not take up references without your permission. Please include details of your current notice period as part of your CV or letter of application. Please also fill out the Equality and Diversity Monitoring Form here . Applications close at 11:59pm on the 5 October. Please note, that we will not consider applications that do not include a covering letter. Applicants will be notified of shortlisting decisions by 10 October and invited for interview as appropriate. Staff panel interviews will be held virtually during the week of 20 October 2025. This will be a values-based interview. Second round, competency-based interviews, will be held during the week commencing 27 October 2025 and will be in person at our London based office (41 Brunswick Square, London WC1N 1AZ). Decisions will be made and communicated to candidates as speedily as possible thereafter. A data task will also form part of the recruitment process. We look forward to hearing from you! THE ROLE SHiFT is an innovative, ambitious, and impatient organisation. We're in a period of rapid growth and are already achieving significant successes alongside children and families. We are passionate about the ability of data, insights, and learning to help achieve this. We're a dynamic organisation with a strong focus on evidence and impact, and the Learning Team has already laid strong foundations for our data infrastructure. We are now looking for a Data Analyst to join our national team - a varied role, working alongside our second Data Analyst and the Learning & Insights Lead. This role is key in championing our learning culture at SHiFT, supporting our Voice, Participation, and Belonging strategy, and ensuring that our systems and reporting effectively demonstrate the impact SHiFT is having - not only with children and families, but also at a wider systems change level. On a fixed-term basis, this role will support the Learning Team by freeing up capacity for strategic and evaluative work, while also offering the opportunity to contribute to an exciting phase of growth in SHiFT's data infrastructure and learning capabilities. This role is perfect for someone looking to take a step up and build on existing skills in impact assessment, process evaluation, and thematic analysis. The Data Analyst will play a key role in streamlining quantitative and qualitative data processes, supporting accurate and efficient data collection across Practices, and helping us maximise the insights generated from our new, customised Salesforce data system. You will work closely with our data experts in local Practices (Practice Coordinators) and the wider SHiFT team. Therefore, you must be a proactive team player who is brilliant at building relationships, sees the value in working collaboratively, and enjoys problem-solving with others. You have a sharp eye for detail, sweat the small stuff, have a 'can do' attitude, and are ambitious to grow and make a difference as part of a practice-led systems change organisation. We are particularly interested in hearing from candidates with ideas for ethical and innovative methods in data collection with children and families. The successful candidate will bring both expertise and creativity to help improve data capture, analysis, reporting processes, and insight generation. Your experience will include working with CRM system(s) and data reporting tools, and you will be adept at managing multiple priorities in a fast-paced environment. If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non-research backgrounds, and get a kick out of improving processes - then get in touch. We aim to provide significant opportunities for personal growth, training, and career development, and are seeking someone with the ambition to play a crucial part in maintaining our data and evidence quality as we strive for systems change. EQUALITY AND DIVERSITY SHiFT is actively committed to the eradication of discrimination and disadvantage on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age, marital status and on the basis of socio-economic circumstances. We are determined for SHiFT to be a diverse and inclusive organisation that is enriched by a wide range of backgrounds, expertise, and experiences. We want to build a workplace that celebrates diversity and where everyone can feel valued, included, and involved. As a charity working within youth justice, we are keenly aware of the over-representation of children who identify as Black, Brown and Mixed Heritage or from Gypsy, Roma or Traveller Communities within the youth justice system. Challenging racism is a key priority for SHiFT. In seeking to achieve this, we understand the value and importance of recruiting and retaining a workforce which represents the children we seek to support. We therefore particularly encourage and welcome applications from people of diverse ethnic backgrounds, and we recognise that this group is currently under-represented within our national team. THE RESPONSIBILITES SHiFT's Data Analyst has responsibility for: Data Collection and Management: Support the effective use of SHiFT's Salesforce system, ensuring accurate, timely data entry and maintenance across local Practices. Work closely and creatively with members of our local Practice Teams (Practice Coordinators and Guides) to support the use of data for practice improvement and monitoring impact. Coordinate and quality-assure monthly data submissions, working closely with Practice teams to ensure consistency and completeness. Help to develop reporting tools, dashboards, or templates on and off Salesforce to support embedding learning back into practice and more widely to contribute to our ambitions for systems change. Help elevate the voices of children and families through innovative data collection processes (including arts-based and participatory methods). System Improvement and Efficiency: Identify and implement opportunities to streamline data processes. Contribute to the continuous improvement of SHiFT's Salesforce configuration, in collaboration with external developers and internal users. Help document processes and support training materials for system users. Navigate and innovate with different systems, including understanding the data recording systems used by Local Authorities and working with the Learning and Practice team to reduce duplication of data entry for practitioners. Learning and Insight Generation: Produce routine reports and data summaries for internal use, feeding into learning and influencing conversations. Support the Learning Team's efforts to use data for reflection, learning, and improvement both locally and nationally. Contribute to longer-term work exploring integration of data across education, youth justice, social care, and health systems. Building and holding relationships with external researchers aligned with SHiFT's mission to improve our data and insight capabilities. YOU WILL BRING Beliefs and alignment: The belief that all people are capable of change and that a relationship with a skilled practitioner can be a powerful driver of this. The belief that young people who display behaviours linked to offending can be supported so that they cease offending and meaningfully contribute to society. An alignment to a culture of high trust and high expectation where there are fewer rules, high levels of accountability, and a need for excellent performance from the entire team. An alignment to SHiFT's Values - ambition, courage, flexibility, and tenacity - which reflect the 'Breaking Cycles' ingredients (the foundations on which SHiFT is built). A preparedness to challenge the status quo and be positively disruptive in the pursuit of higher standards even when this is uncomfortable. Dynamism, tenacity, and determination - you are someone who does not give up until you succeed. You have a 'can do' attitude. Curiosity and a commitment to learning - comfortable in a fast-paced and aspirational 'start-up' context, and as part of a team that is committed to ongoing reflection, adaptation, and improvement. Experience, knowledge, and skills - to be demonstrated in application Essential: Undergraduate level or equivalent experience in relevant subject area such as research methodologies . click apply for full job details
Description Housing Support Specialist (Outreach and Move On team) Location : Based in Hailsham, with travel around East Sussex Salary : £27, 942 per year, plus £1,000 essential car user allowance, plus £800 Rough Sleepers Allowance, plus Unsociable Hours shift allowance Hours : 37 per week The working pattern includes two early morning shifts, starting at 5.00am (Summer) or 6.00am (Winter) Monday - Friday. Other working days are 9.00am - 5.00pm Monday - Friday. Contract Length: Fixed Term Contract, Maternity cover for 12 months What you'll be doing: Are you passionate about ending the cycle of rough sleeping for people who are experiencing homelessness? Are you interested in a career in housing support, mental health recovery and wellbeing development? Southdown's Outreach and Move On teams support those who are rough sleeping to move away from homelessness by accessing accommodation options. As a Housing Support Specialist you'll work alongside a multiagency team, supporting people who have experienced the trauma of homelessness, to make positive and lasting changes in their lives. You'll provide early morning street outreach to people sleeping rough in Hastings and Rother, combined with move on / tenancy support as your clients take steps away from homelessness and into accommodation. You'll provide flexible, trauma-informed support, focusing on ending rough sleeping by identifying the support each person needs. This may include support with substance dependency, mental and physical health needs, domestic abuse, current or historical offending. We welcome applications from candidates with previous experience in roles such as Support Worker, Outreach Worker, Community Specialist, Case Manager, Social Worker, Housing Support Worker, Social Care Prescriber, Community Health Worker, Community Outreach Coordinator or Care Coordinator. However, this is not essential and we will provide a full induction and training programme for all successful candidates. Perks and benefits: You'll be joining one of the largest providers of care, support and housing services in Sussex, which we're proud to say we've been doing for over 50 years! In exchange we can offer some great benefits, including: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Rough Sleepers Allowance - £800 per year. Essential car user allowance - £1,000 per year. Unsociable hours allowance - an extra £4.40 per shift. Skills, knowledge and experience What you need for the role: Available to work unsociable hours (2 early morning shifts per week starting at 5am or 6am) A personalised care approach, with empathy and understanding An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A Full Driving Licence is essential along with access to your own car or a car insured for you What would be nice: Knowledge of complex and diverse support needs relating to homelessness, mental health and substance misuse Awareness of the causes of rough sleeping and the barriers preventing people who are rough sleeping from engaging in services Experience working in a supported housing or homelessness setting Experience supporting individuals with complex mental health needs Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Oct 03, 2025
Full time
Description Housing Support Specialist (Outreach and Move On team) Location : Based in Hailsham, with travel around East Sussex Salary : £27, 942 per year, plus £1,000 essential car user allowance, plus £800 Rough Sleepers Allowance, plus Unsociable Hours shift allowance Hours : 37 per week The working pattern includes two early morning shifts, starting at 5.00am (Summer) or 6.00am (Winter) Monday - Friday. Other working days are 9.00am - 5.00pm Monday - Friday. Contract Length: Fixed Term Contract, Maternity cover for 12 months What you'll be doing: Are you passionate about ending the cycle of rough sleeping for people who are experiencing homelessness? Are you interested in a career in housing support, mental health recovery and wellbeing development? Southdown's Outreach and Move On teams support those who are rough sleeping to move away from homelessness by accessing accommodation options. As a Housing Support Specialist you'll work alongside a multiagency team, supporting people who have experienced the trauma of homelessness, to make positive and lasting changes in their lives. You'll provide early morning street outreach to people sleeping rough in Hastings and Rother, combined with move on / tenancy support as your clients take steps away from homelessness and into accommodation. You'll provide flexible, trauma-informed support, focusing on ending rough sleeping by identifying the support each person needs. This may include support with substance dependency, mental and physical health needs, domestic abuse, current or historical offending. We welcome applications from candidates with previous experience in roles such as Support Worker, Outreach Worker, Community Specialist, Case Manager, Social Worker, Housing Support Worker, Social Care Prescriber, Community Health Worker, Community Outreach Coordinator or Care Coordinator. However, this is not essential and we will provide a full induction and training programme for all successful candidates. Perks and benefits: You'll be joining one of the largest providers of care, support and housing services in Sussex, which we're proud to say we've been doing for over 50 years! In exchange we can offer some great benefits, including: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Rough Sleepers Allowance - £800 per year. Essential car user allowance - £1,000 per year. Unsociable hours allowance - an extra £4.40 per shift. Skills, knowledge and experience What you need for the role: Available to work unsociable hours (2 early morning shifts per week starting at 5am or 6am) A personalised care approach, with empathy and understanding An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A Full Driving Licence is essential along with access to your own car or a car insured for you What would be nice: Knowledge of complex and diverse support needs relating to homelessness, mental health and substance misuse Awareness of the causes of rough sleeping and the barriers preventing people who are rough sleeping from engaging in services Experience working in a supported housing or homelessness setting Experience supporting individuals with complex mental health needs Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
A leading care provider in Horsham is looking to recruit a Care Co-ordinator and Medication Lead to join their Extra Care Scheme. About the Care Coordinator and Medication Lead role and what the client is offering: A competitive annual salary of up to 28,000 depending on experience. A permanent, full-time contract Working Monday to Friday 9am to 5pm, with additional on-call duties Occupational maternity pay, adoption pay & paternity pay Occupational sick pay and death in service payment All the above subject to terms and conditions You'll ensure their extra care scheme runs smoothly, that their care staff are fully supported, and that medication administration always meets regulatory and internal standards. Key Responsibilities: Roster, template, and monitor care calls using their electronic care management system. Manage and develop the care team through regular supervision, appraisals, and training. Create, review, and update care and risk plans in line with service user needs and CQC best practice. Work with recruitment to maintain safe staffing levels and arrange emergency cover when needed. Handle complaints, compliments, and quality-assurance tasks alongside the Branch Manager. Participate in the on-call rota to support service users and staff outside core hours. Audit and review medication administration records to ensure full compliance with CQC regulations and company policy. Use their electronic medication management (ECM) system to monitor administration and log discrepancies. Deliver training and guidance to staff on medication policies, safe handling, and documentation. Liaise with GPs, pharmacies, and local authorities to resolve queries and prepare for inspections. Report non-compliance, help design corrective action plans, and maintain detailed audit records. If you would like to apply now, please follow the link provided. For further details, please call Sarah Ibbotson at PSR Solutions now on (phone number removed) Please note any offers of employment are subject to an Enhanced DBS/PVG/Access NI check and employment reference checks in addition to verification of UK professional registration (if applicable), right to work in the UK and Occupational Health clearance. PSR Solutions is an equal opportunities recruiter and applications are welcome from anyone meeting the specified criteria regardless of age, gender, race/ethnicity, religion or belief, disability, sexual orientation or any other personal circumstances. By submitting an application, you are consenting to PSR Solutions securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation.
Oct 02, 2025
Full time
A leading care provider in Horsham is looking to recruit a Care Co-ordinator and Medication Lead to join their Extra Care Scheme. About the Care Coordinator and Medication Lead role and what the client is offering: A competitive annual salary of up to 28,000 depending on experience. A permanent, full-time contract Working Monday to Friday 9am to 5pm, with additional on-call duties Occupational maternity pay, adoption pay & paternity pay Occupational sick pay and death in service payment All the above subject to terms and conditions You'll ensure their extra care scheme runs smoothly, that their care staff are fully supported, and that medication administration always meets regulatory and internal standards. Key Responsibilities: Roster, template, and monitor care calls using their electronic care management system. Manage and develop the care team through regular supervision, appraisals, and training. Create, review, and update care and risk plans in line with service user needs and CQC best practice. Work with recruitment to maintain safe staffing levels and arrange emergency cover when needed. Handle complaints, compliments, and quality-assurance tasks alongside the Branch Manager. Participate in the on-call rota to support service users and staff outside core hours. Audit and review medication administration records to ensure full compliance with CQC regulations and company policy. Use their electronic medication management (ECM) system to monitor administration and log discrepancies. Deliver training and guidance to staff on medication policies, safe handling, and documentation. Liaise with GPs, pharmacies, and local authorities to resolve queries and prepare for inspections. Report non-compliance, help design corrective action plans, and maintain detailed audit records. If you would like to apply now, please follow the link provided. For further details, please call Sarah Ibbotson at PSR Solutions now on (phone number removed) Please note any offers of employment are subject to an Enhanced DBS/PVG/Access NI check and employment reference checks in addition to verification of UK professional registration (if applicable), right to work in the UK and Occupational Health clearance. PSR Solutions is an equal opportunities recruiter and applications are welcome from anyone meeting the specified criteria regardless of age, gender, race/ethnicity, religion or belief, disability, sexual orientation or any other personal circumstances. By submitting an application, you are consenting to PSR Solutions securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation.
How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW - and others are preparing to roll it out as soon as they reach full staffing. So, whether it's already in place or just around the corner, now's the perfect time to join . Job Title: Training and Induction Co-ordinator Location: Acorn Park School, Norwich, NR16 2HU Salary: £23,000 - £27,000 per annum ( not pro rata ) Hours: 37.5 hours per week; Monday to Friday 8:30am-4:30pm Contract: Permanent, Term Time only Start: October 2025 As part of our continued growth in service, we are seeking a highly organised and proactive Training and Induction Coordinator to join our team at Acorn Park School, located in Banham, Norfolk. About the Role This vital role ensures that all staff are effectively onboarded, trained, and fully compliant with internal and external training requirements-empowering them to support our pupils with confidence and care. You will lead the staff induction process, manage training compliance through our online platform (Shine), and deliver essential in-person training, including Safety Intervention, First Aid, and Medication administration. Your work will ensure staff are fully equipped to support pupils with SEND in a safe, informed, and effective manner. Key Responsibilities: Coordinate induction from Day 1 through probation. Organise school tours, IT access, Buddy system, and policy orientation. Monitor progress and support line managers with probation reviews. Manage Shine platform training compliance and reporting. Coordinate and record external training needs with SLT. Deliver in-house Safety Intervention, First Aid, and Medication training. Maintain up-to-date training records and generate compliance reports. Essential: Experience in training coordination and onboarding Strong admin and organisational skills Confident with Microsoft Office and e-learning platforms Desirable: Experience in SEND or education settings Familiarity with Shine or similar systems CPI Instructor status or training delivery experience Qualifications: GCSE Maths and English (or equivalent) at Grade 4/C or above About us Acorn Park is a school for 160 pupils, who all have a primary diagnosis of Autism. We run two curriculum pathways - Formal and Semi-formal. Our Complex needs pupils are on the Semi-Formal Pathway which is highly personalised from their EHCP. We have a mixture of Day and Residential pupils as we have 8 co-located pupil's homes on our 30 Acre site in rural Norfolk. On site, we also have a large Forest School and Animal Care Farm along with play facilities, a sports hall and sensory rooms. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Options Autism? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Oct 02, 2025
Full time
How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW - and others are preparing to roll it out as soon as they reach full staffing. So, whether it's already in place or just around the corner, now's the perfect time to join . Job Title: Training and Induction Co-ordinator Location: Acorn Park School, Norwich, NR16 2HU Salary: £23,000 - £27,000 per annum ( not pro rata ) Hours: 37.5 hours per week; Monday to Friday 8:30am-4:30pm Contract: Permanent, Term Time only Start: October 2025 As part of our continued growth in service, we are seeking a highly organised and proactive Training and Induction Coordinator to join our team at Acorn Park School, located in Banham, Norfolk. About the Role This vital role ensures that all staff are effectively onboarded, trained, and fully compliant with internal and external training requirements-empowering them to support our pupils with confidence and care. You will lead the staff induction process, manage training compliance through our online platform (Shine), and deliver essential in-person training, including Safety Intervention, First Aid, and Medication administration. Your work will ensure staff are fully equipped to support pupils with SEND in a safe, informed, and effective manner. Key Responsibilities: Coordinate induction from Day 1 through probation. Organise school tours, IT access, Buddy system, and policy orientation. Monitor progress and support line managers with probation reviews. Manage Shine platform training compliance and reporting. Coordinate and record external training needs with SLT. Deliver in-house Safety Intervention, First Aid, and Medication training. Maintain up-to-date training records and generate compliance reports. Essential: Experience in training coordination and onboarding Strong admin and organisational skills Confident with Microsoft Office and e-learning platforms Desirable: Experience in SEND or education settings Familiarity with Shine or similar systems CPI Instructor status or training delivery experience Qualifications: GCSE Maths and English (or equivalent) at Grade 4/C or above About us Acorn Park is a school for 160 pupils, who all have a primary diagnosis of Autism. We run two curriculum pathways - Formal and Semi-formal. Our Complex needs pupils are on the Semi-Formal Pathway which is highly personalised from their EHCP. We have a mixture of Day and Residential pupils as we have 8 co-located pupil's homes on our 30 Acre site in rural Norfolk. On site, we also have a large Forest School and Animal Care Farm along with play facilities, a sports hall and sensory rooms. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Options Autism? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW - and others are preparing to roll it out as soon as they reach full staffing. So, whether it's already in place or just around the corner, now's the perfect time to join . Job Title: Training and Induction Co-ordinator Location: Acorn Park School, Norwich, NR16 2HU Salary: £23,000 - £27,000 per annum ( not pro rata ) Hours: 37.5 hours per week; Monday to Friday 8:30am-4:30pm Contract: Permanent, Term Time only Start: October 2025 As part of our continued growth in service, we are seeking a highly organised and proactive Training and Induction Coordinator to join our team at Acorn Park School, located in Banham, Norfolk. About the Role This vital role ensures that all staff are effectively onboarded, trained, and fully compliant with internal and external training requirements-empowering them to support our pupils with confidence and care. You will lead the staff induction process, manage training compliance through our online platform (Shine), and deliver essential in-person training, including Safety Intervention, First Aid, and Medication administration. Your work will ensure staff are fully equipped to support pupils with SEND in a safe, informed, and effective manner. Key Responsibilities: Coordinate induction from Day 1 through probation. Organise school tours, IT access, Buddy system, and policy orientation. Monitor progress and support line managers with probation reviews. Manage Shine platform training compliance and reporting. Coordinate and record external training needs with SLT. Deliver in-house Safety Intervention, First Aid, and Medication training. Maintain up-to-date training records and generate compliance reports. Essential: Experience in training coordination and onboarding Strong admin and organisational skills Confident with Microsoft Office and e-learning platforms Desirable: Experience in SEND or education settings Familiarity with Shine or similar systems CPI Instructor status or training delivery experience Qualifications: GCSE Maths and English (or equivalent) at Grade 4/C or above About us Acorn Park is a school for 160 pupils, who all have a primary diagnosis of Autism. We run two curriculum pathways - Formal and Semi-formal. Our Complex needs pupils are on the Semi-Formal Pathway which is highly personalised from their EHCP. We have a mixture of Day and Residential pupils as we have 8 co-located pupil's homes on our 30 Acre site in rural Norfolk. On site, we also have a large Forest School and Animal Care Farm along with play facilities, a sports hall and sensory rooms. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Options Autism? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Oct 02, 2025
Full time
How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW - and others are preparing to roll it out as soon as they reach full staffing. So, whether it's already in place or just around the corner, now's the perfect time to join . Job Title: Training and Induction Co-ordinator Location: Acorn Park School, Norwich, NR16 2HU Salary: £23,000 - £27,000 per annum ( not pro rata ) Hours: 37.5 hours per week; Monday to Friday 8:30am-4:30pm Contract: Permanent, Term Time only Start: October 2025 As part of our continued growth in service, we are seeking a highly organised and proactive Training and Induction Coordinator to join our team at Acorn Park School, located in Banham, Norfolk. About the Role This vital role ensures that all staff are effectively onboarded, trained, and fully compliant with internal and external training requirements-empowering them to support our pupils with confidence and care. You will lead the staff induction process, manage training compliance through our online platform (Shine), and deliver essential in-person training, including Safety Intervention, First Aid, and Medication administration. Your work will ensure staff are fully equipped to support pupils with SEND in a safe, informed, and effective manner. Key Responsibilities: Coordinate induction from Day 1 through probation. Organise school tours, IT access, Buddy system, and policy orientation. Monitor progress and support line managers with probation reviews. Manage Shine platform training compliance and reporting. Coordinate and record external training needs with SLT. Deliver in-house Safety Intervention, First Aid, and Medication training. Maintain up-to-date training records and generate compliance reports. Essential: Experience in training coordination and onboarding Strong admin and organisational skills Confident with Microsoft Office and e-learning platforms Desirable: Experience in SEND or education settings Familiarity with Shine or similar systems CPI Instructor status or training delivery experience Qualifications: GCSE Maths and English (or equivalent) at Grade 4/C or above About us Acorn Park is a school for 160 pupils, who all have a primary diagnosis of Autism. We run two curriculum pathways - Formal and Semi-formal. Our Complex needs pupils are on the Semi-Formal Pathway which is highly personalised from their EHCP. We have a mixture of Day and Residential pupils as we have 8 co-located pupil's homes on our 30 Acre site in rural Norfolk. On site, we also have a large Forest School and Animal Care Farm along with play facilities, a sports hall and sensory rooms. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Options Autism? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW - and others are preparing to roll it out as soon as they reach full staffing. So, whether it's already in place or just around the corner, now's the perfect time to join . Job Title: Training and Induction Co-ordinator Location: Acorn Park School, Norwich, NR16 2HU Salary: £23,000 - £27,000 per annum ( not pro rata ) Hours: 37.5 hours per week; Monday to Friday 8:30am-4:30pm Contract: Permanent, Term Time only Start: October 2025 As part of our continued growth in service, we are seeking a highly organised and proactive Training and Induction Coordinator to join our team at Acorn Park School, located in Banham, Norfolk. About the Role This vital role ensures that all staff are effectively onboarded, trained, and fully compliant with internal and external training requirements-empowering them to support our pupils with confidence and care. You will lead the staff induction process, manage training compliance through our online platform (Shine), and deliver essential in-person training, including Safety Intervention, First Aid, and Medication administration. Your work will ensure staff are fully equipped to support pupils with SEND in a safe, informed, and effective manner. Key Responsibilities: Coordinate induction from Day 1 through probation. Organise school tours, IT access, Buddy system, and policy orientation. Monitor progress and support line managers with probation reviews. Manage Shine platform training compliance and reporting. Coordinate and record external training needs with SLT. Deliver in-house Safety Intervention, First Aid, and Medication training. Maintain up-to-date training records and generate compliance reports. Essential: Experience in training coordination and onboarding Strong admin and organisational skills Confident with Microsoft Office and e-learning platforms Desirable: Experience in SEND or education settings Familiarity with Shine or similar systems CPI Instructor status or training delivery experience Qualifications: GCSE Maths and English (or equivalent) at Grade 4/C or above About us Acorn Park is a school for 160 pupils, who all have a primary diagnosis of Autism. We run two curriculum pathways - Formal and Semi-formal. Our Complex needs pupils are on the Semi-Formal Pathway which is highly personalised from their EHCP. We have a mixture of Day and Residential pupils as we have 8 co-located pupil's homes on our 30 Acre site in rural Norfolk. On site, we also have a large Forest School and Animal Care Farm along with play facilities, a sports hall and sensory rooms. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Options Autism? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Oct 02, 2025
Full time
How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay. Many of our schools have already introduced the 4DWW - and others are preparing to roll it out as soon as they reach full staffing. So, whether it's already in place or just around the corner, now's the perfect time to join . Job Title: Training and Induction Co-ordinator Location: Acorn Park School, Norwich, NR16 2HU Salary: £23,000 - £27,000 per annum ( not pro rata ) Hours: 37.5 hours per week; Monday to Friday 8:30am-4:30pm Contract: Permanent, Term Time only Start: October 2025 As part of our continued growth in service, we are seeking a highly organised and proactive Training and Induction Coordinator to join our team at Acorn Park School, located in Banham, Norfolk. About the Role This vital role ensures that all staff are effectively onboarded, trained, and fully compliant with internal and external training requirements-empowering them to support our pupils with confidence and care. You will lead the staff induction process, manage training compliance through our online platform (Shine), and deliver essential in-person training, including Safety Intervention, First Aid, and Medication administration. Your work will ensure staff are fully equipped to support pupils with SEND in a safe, informed, and effective manner. Key Responsibilities: Coordinate induction from Day 1 through probation. Organise school tours, IT access, Buddy system, and policy orientation. Monitor progress and support line managers with probation reviews. Manage Shine platform training compliance and reporting. Coordinate and record external training needs with SLT. Deliver in-house Safety Intervention, First Aid, and Medication training. Maintain up-to-date training records and generate compliance reports. Essential: Experience in training coordination and onboarding Strong admin and organisational skills Confident with Microsoft Office and e-learning platforms Desirable: Experience in SEND or education settings Familiarity with Shine or similar systems CPI Instructor status or training delivery experience Qualifications: GCSE Maths and English (or equivalent) at Grade 4/C or above About us Acorn Park is a school for 160 pupils, who all have a primary diagnosis of Autism. We run two curriculum pathways - Formal and Semi-formal. Our Complex needs pupils are on the Semi-Formal Pathway which is highly personalised from their EHCP. We have a mixture of Day and Residential pupils as we have 8 co-located pupil's homes on our 30 Acre site in rural Norfolk. On site, we also have a large Forest School and Animal Care Farm along with play facilities, a sports hall and sensory rooms. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Options Autism? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
CITY & COUNTY HEALTHCARE GROUP LTD
Bishop's Stortford, Hertfordshire
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Oct 01, 2025
Full time
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
CITY & COUNTY HEALTHCARE GROUP LTD
Bishop's Stortford, Hertfordshire
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Oct 01, 2025
Full time
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
HR Coordinator Maternity Cover - London HR Coordinator Maternity Cover Standout above the end of this summer! Let's face it, finding the perfect job can be pretty tough and it seems everyone is looking for that 'special someone'. Here at The Standard, we take a slightly different approach and look far and wide for individuals that bring a unique perspective with them to our team (not a 5 page CV). At The Standard, London, it's our personalities, backgrounds and lifestyles that make us who we are. If you're ready to bring your own flair to the role of HR coordinator, we'd love to hear from you! Your role As a HR Coordinator at The Standard, London you will work as part of a wider HR team and help in providing generalist HR support to over 300 employees. The primary focus of the HR team is to partner with our department managers and provide advice, coaching and guidance across a range of HR areas to facilitate the effective people management of their teams. There are of course several areas where you will be more actively involved in operational HR activities, including supporting the end-to-end recruitment service for the hotel; overseeing the onboarding of our team and associated administration, maintaining our HR & training systems, dealing with employee queries, managing employee communications, coordinating employee engagement events + so much more. You will need to be highly social, upbeat and friendly; confident and can handle daily challenges well; thrive in a high volume, high energy environment and can manage both employees and guests with ease. Do you have what it takes to be a HR Coordinator at The Standard? While we take every detail of design and guest experience to heart, we do not take ourselves too seriously. 'Standard People' are at the centre of our brand; vivid, dynamic and engaging. You'll intrinsically understand the unique personality of our venues and the city we represent. While prior experience as a HR Coordinator is always useful, all are welcome at the Standard; you will have an uncompromised and natural flair for people and be able to build genuine relationships with our employees that enable us to not only pre-empt needs but foresee desires. In addition to this you will also need Strong oganisation skills and exceptional attention to detail To be highly motivated and pro-active; able to act with integrity, professionalism and positivity in all employee interactions Ideally have some basic experience of HR disciplines; Recruitment and ER with a basic understanding of UK Employment law Exceptional Administration and IT skills; experience in using Peoplebank, Fourth HR and Flow preferred but not essential Whilst it isn't a requirement, an operational background within hospitality or the hotel industry would be preferred All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment Benefits Include Flexible working hours Meals on Duty Pension Scheme Life Assurance (2 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Discount platform including GYM Membership to Headspace Meditation app Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Hyatt properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to 1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Oct 01, 2025
Full time
HR Coordinator Maternity Cover - London HR Coordinator Maternity Cover Standout above the end of this summer! Let's face it, finding the perfect job can be pretty tough and it seems everyone is looking for that 'special someone'. Here at The Standard, we take a slightly different approach and look far and wide for individuals that bring a unique perspective with them to our team (not a 5 page CV). At The Standard, London, it's our personalities, backgrounds and lifestyles that make us who we are. If you're ready to bring your own flair to the role of HR coordinator, we'd love to hear from you! Your role As a HR Coordinator at The Standard, London you will work as part of a wider HR team and help in providing generalist HR support to over 300 employees. The primary focus of the HR team is to partner with our department managers and provide advice, coaching and guidance across a range of HR areas to facilitate the effective people management of their teams. There are of course several areas where you will be more actively involved in operational HR activities, including supporting the end-to-end recruitment service for the hotel; overseeing the onboarding of our team and associated administration, maintaining our HR & training systems, dealing with employee queries, managing employee communications, coordinating employee engagement events + so much more. You will need to be highly social, upbeat and friendly; confident and can handle daily challenges well; thrive in a high volume, high energy environment and can manage both employees and guests with ease. Do you have what it takes to be a HR Coordinator at The Standard? While we take every detail of design and guest experience to heart, we do not take ourselves too seriously. 'Standard People' are at the centre of our brand; vivid, dynamic and engaging. You'll intrinsically understand the unique personality of our venues and the city we represent. While prior experience as a HR Coordinator is always useful, all are welcome at the Standard; you will have an uncompromised and natural flair for people and be able to build genuine relationships with our employees that enable us to not only pre-empt needs but foresee desires. In addition to this you will also need Strong oganisation skills and exceptional attention to detail To be highly motivated and pro-active; able to act with integrity, professionalism and positivity in all employee interactions Ideally have some basic experience of HR disciplines; Recruitment and ER with a basic understanding of UK Employment law Exceptional Administration and IT skills; experience in using Peoplebank, Fourth HR and Flow preferred but not essential Whilst it isn't a requirement, an operational background within hospitality or the hotel industry would be preferred All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment Benefits Include Flexible working hours Meals on Duty Pension Scheme Life Assurance (2 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Discount platform including GYM Membership to Headspace Meditation app Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Hyatt properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to 1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Job Title: Casework Manager - School Age Stat SEND Starting Salary: £53,806 progressing to £59,497 per annum Hours: 37.0 Location: East & Countywide locations Contract Type: Permanent & 1 Year Fixed Term/Secondment Directorate: Childrens Services We have 2 vacancies which are as follows: x1 East - Fixed Term/Secondment (1 Year Maternity Cover) x1 Countywide - Permanent You will be able to select your preference in the application form. About the team We have some exciting opportunities for you to join the Statutory School Age SEND (SSAS) team in Hertfordshire. The SSAS team has recently expanded with additional investment in staffing and a renewed focus on co-production with families and working closely with schools and professionals. We are seeking passionate people with a comprehensive knowledge of Special Educational Needs and Disabilities (SEND). About the role As a SEND Casework Manager, you will straddle both strategic and operational management, as operational lead for West Hertfordshire's Statutory School Age SEND Reviews service. You will act as a point of escalation for complex operational matters as well as complaints. Maintaining an overview of reviews within your half of Hertfordshire with the support of both data and meetings with your team. With direct line management responsibility for your areas Team Leads (who in turn, each line manage a team of Education, Health and Care (EHC) Coordinators and Review Officers) you will act as a point of leadership and guidance on SEND matters. You will work in partnership with the other SEND Casework Managers under the leadership of the Service Manager to collectively lead a service of 100+ staff, responsible for 9,000+ children and young people of Statutory School Age who have an EHC Plan. In addition, other elements of the role include, but are not limited to; Taking part in strategic meetings, Chairing triage and casework surgeries to discuss your teams cases, Undertaking periodic school visits, Overseeing the transfer of children and young people from one phase of education to another (e.g. primary to secondary) Deputise for the Service Manager in their absence. A key operational decision maker within the SSAS Team. About you Essential : Experienced Manager of both people & strategy Experience of working in SEND Ability to motivate and support a team to deliver towards a shared vision Excellent stakeholder management skills Demonstrate experience of partnership working with people from a range of backgrounds Excellent knowledge of part 3 of the Children & Families Act 2014, the Equalities Act Understanding of the operational realities of delivering statutory SEND processes at scale Valid full UK driving licence and regular access to a car are required for this role. We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
Sep 24, 2025
Full time
Job Title: Casework Manager - School Age Stat SEND Starting Salary: £53,806 progressing to £59,497 per annum Hours: 37.0 Location: East & Countywide locations Contract Type: Permanent & 1 Year Fixed Term/Secondment Directorate: Childrens Services We have 2 vacancies which are as follows: x1 East - Fixed Term/Secondment (1 Year Maternity Cover) x1 Countywide - Permanent You will be able to select your preference in the application form. About the team We have some exciting opportunities for you to join the Statutory School Age SEND (SSAS) team in Hertfordshire. The SSAS team has recently expanded with additional investment in staffing and a renewed focus on co-production with families and working closely with schools and professionals. We are seeking passionate people with a comprehensive knowledge of Special Educational Needs and Disabilities (SEND). About the role As a SEND Casework Manager, you will straddle both strategic and operational management, as operational lead for West Hertfordshire's Statutory School Age SEND Reviews service. You will act as a point of escalation for complex operational matters as well as complaints. Maintaining an overview of reviews within your half of Hertfordshire with the support of both data and meetings with your team. With direct line management responsibility for your areas Team Leads (who in turn, each line manage a team of Education, Health and Care (EHC) Coordinators and Review Officers) you will act as a point of leadership and guidance on SEND matters. You will work in partnership with the other SEND Casework Managers under the leadership of the Service Manager to collectively lead a service of 100+ staff, responsible for 9,000+ children and young people of Statutory School Age who have an EHC Plan. In addition, other elements of the role include, but are not limited to; Taking part in strategic meetings, Chairing triage and casework surgeries to discuss your teams cases, Undertaking periodic school visits, Overseeing the transfer of children and young people from one phase of education to another (e.g. primary to secondary) Deputise for the Service Manager in their absence. A key operational decision maker within the SSAS Team. About you Essential : Experienced Manager of both people & strategy Experience of working in SEND Ability to motivate and support a team to deliver towards a shared vision Excellent stakeholder management skills Demonstrate experience of partnership working with people from a range of backgrounds Excellent knowledge of part 3 of the Children & Families Act 2014, the Equalities Act Understanding of the operational realities of delivering statutory SEND processes at scale Valid full UK driving licence and regular access to a car are required for this role. We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
Role overview ID: Entity: Vistry Region: Vistry Thames Valley Department: Technical Contract Type: Permanent - Full Time Job Location: Reading, Berkshire Date Posted: 18.09.2025 We have an exciting opportunity for a Technical Manager to join our team within Vistry Thames Valley, at our Reading office. As our Technical Manager, you will take the lead on project managing the technical matters relating to projects within the region. You will demonstrate a pro-active approach to design development, working within a team environment from the project's inception through to its completion. You will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. Your role requires an excellent base level of Health & Safety, Environmental and Technical knowledge, including a good working knowledge of the Highways & Drainage, Building Regulations, NHBC Standards, Planning, and Affordable Housing. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Full Current UK Driving License or equivalent Experience working within a technical role at a residential house builder or contractor Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word Proven ability in a Technical Coordinator/Manager role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results Excellent organisation and time management with ability to multitask Commercially aware Ability to make decisions within authority Able to work as a team member Experienced in analysing problems and delivering solutions Strong mathematical ability Be able to design and interpret the designs and technical demands of others Professional aptitude and appearance at all times Strives for continuous improvement for the benefit of the company Driven to achieve customer satisfaction Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable BTEC HND/HNC, Degree or similar in Design, Construction or Civil Engineering Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications Use of Viewpoint drawing management system Proficient use of Auto Cad Management of technical fees and services cost to complete More about the Technical Manager role Comply with the company Life of Site processes.Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015.Completion of all necessary Health, Safety & Environmental documents, in line with group policy.Manage the delivery of surveys & reports required for the development and manage associated requirements from design to completion.Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures.Manage consultants to deliver the civil engineering designs including legal plans.Undertaking value engineering assessments and ensure buildability.Manage submission of designs and securing technical approvals for agreements such as S104, S38 and S278.Following technical approval being granted, managing timely completion of legal agreements.Manage utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner.Manage street naming with local authority, complete plot list and distribute internally and externally of the business.Assist in production of Sales brochure, legal and sales handover meetings.Provide information for Housing Association contracts and attendance of progress meetings,Manage consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs.Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover.Manage the accuracy of information supplied by all departments to ensure no discrepancies.Submission of all information to building control and warranty providers and obtaining approval of same, obtaining SAP/HEM Assessments together with PEA' and EPC's, etc.Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors.Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings.Manage information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs.Assis
Sep 18, 2025
Full time
Role overview ID: Entity: Vistry Region: Vistry Thames Valley Department: Technical Contract Type: Permanent - Full Time Job Location: Reading, Berkshire Date Posted: 18.09.2025 We have an exciting opportunity for a Technical Manager to join our team within Vistry Thames Valley, at our Reading office. As our Technical Manager, you will take the lead on project managing the technical matters relating to projects within the region. You will demonstrate a pro-active approach to design development, working within a team environment from the project's inception through to its completion. You will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. Your role requires an excellent base level of Health & Safety, Environmental and Technical knowledge, including a good working knowledge of the Highways & Drainage, Building Regulations, NHBC Standards, Planning, and Affordable Housing. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Full Current UK Driving License or equivalent Experience working within a technical role at a residential house builder or contractor Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word Proven ability in a Technical Coordinator/Manager role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results Excellent organisation and time management with ability to multitask Commercially aware Ability to make decisions within authority Able to work as a team member Experienced in analysing problems and delivering solutions Strong mathematical ability Be able to design and interpret the designs and technical demands of others Professional aptitude and appearance at all times Strives for continuous improvement for the benefit of the company Driven to achieve customer satisfaction Able to work under pressure, and accept criticism of work Be able to work effectively in a team Good level of communication skills, with the necessity to liaise with internal staff and external bodies Be practical and methodical with good analytical skills Willing to work extra to meet deadlines as and when the business needs require it Desirable BTEC HND/HNC, Degree or similar in Design, Construction or Civil Engineering Member of a professional body such as: ICE, CIAT, CIOB Principal Designer and associated Health and Safety training/ qualifications Use of Viewpoint drawing management system Proficient use of Auto Cad Management of technical fees and services cost to complete More about the Technical Manager role Comply with the company Life of Site processes.Undertake key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015.Completion of all necessary Health, Safety & Environmental documents, in line with group policy.Manage the delivery of surveys & reports required for the development and manage associated requirements from design to completion.Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures.Manage consultants to deliver the civil engineering designs including legal plans.Undertaking value engineering assessments and ensure buildability.Manage submission of designs and securing technical approvals for agreements such as S104, S38 and S278.Following technical approval being granted, managing timely completion of legal agreements.Manage utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner.Manage street naming with local authority, complete plot list and distribute internally and externally of the business.Assist in production of Sales brochure, legal and sales handover meetings.Provide information for Housing Association contracts and attendance of progress meetings,Manage consultants to deliver the house type working drawing packs and liaise with key suppliers to provide ancillary drawing information for tender, construction and sales packs.Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover.Manage the accuracy of information supplied by all departments to ensure no discrepancies.Submission of all information to building control and warranty providers and obtaining approval of same, obtaining SAP/HEM Assessments together with PEA' and EPC's, etc.Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors.Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings.Manage information and liaise with architects, civil and structural engineers and landscape architects, ensuring consistency between various designs.Assis
