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ips grow fidelity assurance lead
Social Value Portal
Product Designer
Social Value Portal
Ready to step up into a role where you own real projects, inherit a full design system, and do work that actually matters? This could be it. Salary & package £42,000 £45,000 Permanent London / Hybrid (2 3 days in office) 25 days holiday + bank holidays + your birthday off Private medical insurance (WPA) Pension matched up to 5%, ethically invested 6 paid volunteering days per year Life assurance at 4x salary About Social Value Portal Social Value Portal is the UK's leading platform for measuring and reporting social value - and it has been since 2014. The business works with organisations across the public, private, and voluntary sectors, helping them quantify and grow the positive impact they create. To date, more than £60bn in social value has been unlocked through its platform and customer relationships. The team is growing and internationalising. The product sits at the heart of it all, and this role sits at the heart of the product. The role You'll join as a Product Designer reporting to the Head of Product, working closely day-to-day with the senior designer who has built the existing design system from the ground up. You're not starting from scratch - you'll inherit a full design system, a pattern library, an established research group, and a platform that's already live and scaling. Initially you'll pick up defined projects and ad hoc improvements, getting to know the product and the team. As you settle in, you'll take on more complex research and strategic design work. It's a genuine step up -not a sideways move. The office is based in Elephant and Castle, London (moving there around May 2026), with 2 to 3 days a week on-site. Day to day: user research, wireframes, high-fidelity specs, prototype testing, and contributing to a design system that keeps the whole product coherent as it scales. You'll: Research and define user personas that reflect real behaviour and goals Translate product requirements into wireframes and interactive prototypes Run usability testing and validation - then act on what you learn Deliver high-fidelity UX/UI specs for developers to implement Maintain and evolve the SVP design system for consistent, scalable output Collaborate with Product, Engineering, and Marketing across the full Agile cycle Champion the user - advocate for customer-centric decisions across the product team What you'll bring Essential: A strong product design portfolio demonstrating both process and outcome Solid proficiency in Figma, Sketch, or Adobe XD Proven experience applying UX principles, user research methods, and design systems Working knowledge of Agile/Scrum environments and software development processes Experience conducting qualitative and quantitative user research Useful, not essential: Experience using Productboard Demonstrable use of AI tools within a design workflow Salesforce and Lightning Design System (SLDS) Benefits & culture Financial: £42,000 £45,000 base, ethically invested pension matched to 5%, retail discounts with 200+ brands, salary sacrifice schemes (childcare, cycling, EV). Flexibility: Hybrid working with 2 3 days in the London HQ. 25 days holiday plus bank holidays, your birthday off, and annual increases after 3 years. Development: Access to The Knowledge Academy for accredited training. Wellbeing: Private medical insurance, 24/7 Employee Assistance Programme, life assurance at 4x salary, elderlycare support, independent financial advice through Mintago. Community: 6 paid volunteering days, gym access at the London HQ, and a business with a clear social purpose baked in from day one. Working arrangements Location: Walworth Town Hall, London SE17 1RS Working pattern: Hybrid - 2 to 3 days per week in the office Contract: Permanent, full-time- Core hours- 9am-5:30pm Reporting to: Head of Product Interested? If this sounds like the kind of role you've been looking for, apply with your CV and a link to your portfolio. If you'd like to find out more before applying, get in touch and we'll talk you through it.
May 14, 2026
Full time
Ready to step up into a role where you own real projects, inherit a full design system, and do work that actually matters? This could be it. Salary & package £42,000 £45,000 Permanent London / Hybrid (2 3 days in office) 25 days holiday + bank holidays + your birthday off Private medical insurance (WPA) Pension matched up to 5%, ethically invested 6 paid volunteering days per year Life assurance at 4x salary About Social Value Portal Social Value Portal is the UK's leading platform for measuring and reporting social value - and it has been since 2014. The business works with organisations across the public, private, and voluntary sectors, helping them quantify and grow the positive impact they create. To date, more than £60bn in social value has been unlocked through its platform and customer relationships. The team is growing and internationalising. The product sits at the heart of it all, and this role sits at the heart of the product. The role You'll join as a Product Designer reporting to the Head of Product, working closely day-to-day with the senior designer who has built the existing design system from the ground up. You're not starting from scratch - you'll inherit a full design system, a pattern library, an established research group, and a platform that's already live and scaling. Initially you'll pick up defined projects and ad hoc improvements, getting to know the product and the team. As you settle in, you'll take on more complex research and strategic design work. It's a genuine step up -not a sideways move. The office is based in Elephant and Castle, London (moving there around May 2026), with 2 to 3 days a week on-site. Day to day: user research, wireframes, high-fidelity specs, prototype testing, and contributing to a design system that keeps the whole product coherent as it scales. You'll: Research and define user personas that reflect real behaviour and goals Translate product requirements into wireframes and interactive prototypes Run usability testing and validation - then act on what you learn Deliver high-fidelity UX/UI specs for developers to implement Maintain and evolve the SVP design system for consistent, scalable output Collaborate with Product, Engineering, and Marketing across the full Agile cycle Champion the user - advocate for customer-centric decisions across the product team What you'll bring Essential: A strong product design portfolio demonstrating both process and outcome Solid proficiency in Figma, Sketch, or Adobe XD Proven experience applying UX principles, user research methods, and design systems Working knowledge of Agile/Scrum environments and software development processes Experience conducting qualitative and quantitative user research Useful, not essential: Experience using Productboard Demonstrable use of AI tools within a design workflow Salesforce and Lightning Design System (SLDS) Benefits & culture Financial: £42,000 £45,000 base, ethically invested pension matched to 5%, retail discounts with 200+ brands, salary sacrifice schemes (childcare, cycling, EV). Flexibility: Hybrid working with 2 3 days in the London HQ. 25 days holiday plus bank holidays, your birthday off, and annual increases after 3 years. Development: Access to The Knowledge Academy for accredited training. Wellbeing: Private medical insurance, 24/7 Employee Assistance Programme, life assurance at 4x salary, elderlycare support, independent financial advice through Mintago. Community: 6 paid volunteering days, gym access at the London HQ, and a business with a clear social purpose baked in from day one. Working arrangements Location: Walworth Town Hall, London SE17 1RS Working pattern: Hybrid - 2 to 3 days per week in the office Contract: Permanent, full-time- Core hours- 9am-5:30pm Reporting to: Head of Product Interested? If this sounds like the kind of role you've been looking for, apply with your CV and a link to your portfolio. If you'd like to find out more before applying, get in touch and we'll talk you through it.
Trigon Recruitment Ltd
Team Leader - Employment Advisor
Trigon Recruitment Ltd Uxbridge, Middlesex
Connect to Work Team Leader Location: Hillingdon Salary: £40,505 - £46,348 depending on skills and experience Contract: Permanent Hours: Full-time Please note: This is a 100% community-based leadership role About the Role We are seeking an experienced and motivational Team Leader to oversee the delivery of the Connect to Work programme across Hillingdon. Leading a team of Employment Specialists, you will play a key role in supporting individuals with health conditions, disabilities, and complex barriers to employment into sustainable paid work through the Individual Placement and Support (IPS) model. This is a hands-on leadership role requiring strong people management, operational oversight, employer engagement, and performance management skills. You will support staff development, maintain high-quality service delivery, and ensure the team consistently achieves programme targets and IPS fidelity standards. Working primarily within the community, you will manage a flexible diary while building strong partnerships with employers, healthcare professionals, and local stakeholders across Hillingdon. Key Responsibilities Team Leadership & Performance Management Lead, motivate, and support a team of Employment Specialists to deliver high-quality, outcomes-focused employment support. Conduct regular supervisions, performance reviews, coaching, and development sessions. Monitor caseloads, KPIs, participant outcomes, and service quality standards. Support the team to achieve and exceed job outcome and sustainment targets. Foster a positive, inclusive, and high-performing team culture. Service Delivery & Quality Assurance Ensure all delivery aligns with IPS fidelity standards and contractual expectations. Provide guidance and support around complex participant cases and employer engagement strategies. Monitor compliance, safeguarding, data quality, and participant record keeping. Identify opportunities for continuous improvement and service innovation. Support audits, reporting requirements, and quality assurance processes. Stakeholder & Employer Engagement Develop and maintain strong relationships with employers, community organisations, healthcare teams, and referral partners. Promote inclusive recruitment practices and workplace adjustments. Represent the service at partnership meetings, local forums, and networking events. Support employer engagement activity to increase sustainable employment opportunities across Hillingdon. Operational & Community-Based Management Provide visible leadership across community locations throughout Hillingdon. Manage team deployment and diary coordination to maximise participant engagement. Support the mobilisation and growth of the Connect to Work programme locally. Ensure staff wellbeing, resilience, and professional standards are maintained. Essential Criteria Proven experience managing or leading teams within employability, welfare-to-work, supported employment, recruitment, or similar services. Strong understanding of supported employment principles and person-centred approaches. Experience managing performance against targets and quality standards. Ability to coach, motivate, and develop staff to achieve positive outcomes. Strong stakeholder management and employer engagement experience. Excellent communication, organisational, and leadership skills. Ability to manage competing priorities within a fast-paced community-based environment. Desirable Criteria Knowledge or experience of the IPS model. Experience supporting individuals with health conditions, disabilities, or complex barriers. Understanding of vocational rehabilitation, welfare benefits, and employment legislation. Existing networks with employers or community partners across Hillingdon. Experience managing publicly funded contracts or employability programmes. What's on Offer Competitive salary Flexible community-based working Supportive leadership environment Ongoing training and professional development Opportunity to shape and develop an impactful local service For a confidential discussion or to apply, please contact Tiff Bennett on (phone number removed) or email (url removed) .
May 12, 2026
Full time
Connect to Work Team Leader Location: Hillingdon Salary: £40,505 - £46,348 depending on skills and experience Contract: Permanent Hours: Full-time Please note: This is a 100% community-based leadership role About the Role We are seeking an experienced and motivational Team Leader to oversee the delivery of the Connect to Work programme across Hillingdon. Leading a team of Employment Specialists, you will play a key role in supporting individuals with health conditions, disabilities, and complex barriers to employment into sustainable paid work through the Individual Placement and Support (IPS) model. This is a hands-on leadership role requiring strong people management, operational oversight, employer engagement, and performance management skills. You will support staff development, maintain high-quality service delivery, and ensure the team consistently achieves programme targets and IPS fidelity standards. Working primarily within the community, you will manage a flexible diary while building strong partnerships with employers, healthcare professionals, and local stakeholders across Hillingdon. Key Responsibilities Team Leadership & Performance Management Lead, motivate, and support a team of Employment Specialists to deliver high-quality, outcomes-focused employment support. Conduct regular supervisions, performance reviews, coaching, and development sessions. Monitor caseloads, KPIs, participant outcomes, and service quality standards. Support the team to achieve and exceed job outcome and sustainment targets. Foster a positive, inclusive, and high-performing team culture. Service Delivery & Quality Assurance Ensure all delivery aligns with IPS fidelity standards and contractual expectations. Provide guidance and support around complex participant cases and employer engagement strategies. Monitor compliance, safeguarding, data quality, and participant record keeping. Identify opportunities for continuous improvement and service innovation. Support audits, reporting requirements, and quality assurance processes. Stakeholder & Employer Engagement Develop and maintain strong relationships with employers, community organisations, healthcare teams, and referral partners. Promote inclusive recruitment practices and workplace adjustments. Represent the service at partnership meetings, local forums, and networking events. Support employer engagement activity to increase sustainable employment opportunities across Hillingdon. Operational & Community-Based Management Provide visible leadership across community locations throughout Hillingdon. Manage team deployment and diary coordination to maximise participant engagement. Support the mobilisation and growth of the Connect to Work programme locally. Ensure staff wellbeing, resilience, and professional standards are maintained. Essential Criteria Proven experience managing or leading teams within employability, welfare-to-work, supported employment, recruitment, or similar services. Strong understanding of supported employment principles and person-centred approaches. Experience managing performance against targets and quality standards. Ability to coach, motivate, and develop staff to achieve positive outcomes. Strong stakeholder management and employer engagement experience. Excellent communication, organisational, and leadership skills. Ability to manage competing priorities within a fast-paced community-based environment. Desirable Criteria Knowledge or experience of the IPS model. Experience supporting individuals with health conditions, disabilities, or complex barriers. Understanding of vocational rehabilitation, welfare benefits, and employment legislation. Existing networks with employers or community partners across Hillingdon. Experience managing publicly funded contracts or employability programmes. What's on Offer Competitive salary Flexible community-based working Supportive leadership environment Ongoing training and professional development Opportunity to shape and develop an impactful local service For a confidential discussion or to apply, please contact Tiff Bennett on (phone number removed) or email (url removed) .

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