Customer Care Advisor/Planner - B78 3HL PPM Recruitment are currently recruiting for an experienced Repairs Planner to join a busy housing repairs team responsible for coordinating responsive maintenance across a large residential property portfolio. This is a fast-paced role where you will play a key part in ensuring repairs are scheduled efficiently, operatives are fully utilised and residents receive a high standard of service. Pay Rate: 16.53 per hour (inclusive of holiday pay) Working Hours: Monday to Friday 08:00 - 17:00 Role Overview: The successful candidate will be responsible for planning and scheduling responsive repair works, ensuring operatives and subcontractors are deployed effectively while maintaining excellent communication with residents and the wider repairs team. Key Responsibilities: Plan and schedule responsive repairs and maintenance works for operatives and subcontractors Ensure operatives' diaries are fully utilised while allowing for emergency and priority works Liaise with residents to arrange appointments and manage expectations Prioritise urgent repairs, vulnerable resident cases and compliance-related works Monitor job progress and adjust schedules due to delays, access issues or emergencies Work closely with supervisors, operatives and managers to ensure works are delivered efficiently Allocate jobs with the correct skills, materials and time requirements Manage follow-on works and ensure tasks are raised and scheduled promptly Maintain accurate records within the repairs management system Provide general administrative support to the wider repairs team when required Requirements: Previous experience in a Repairs Planner, Scheduler or Works Coordinator role within housing repairs, property maintenance or facilities management Experience scheduling work for a team of operatives or subcontractors Strong organisational and time management skills Good understanding of responsive repairs processes and trade requirements Confident communicator able to liaise with residents, operatives and internal teams Strong IT skills with experience using repairs management systems such as MRI, Northgate, DRS or similar Ability to work in a fast-paced environment and manage changing priorities Proactive approach to problem solving and diary management If you are interested in this role, please apply with your updated CV!
Apr 22, 2026
Full time
Customer Care Advisor/Planner - B78 3HL PPM Recruitment are currently recruiting for an experienced Repairs Planner to join a busy housing repairs team responsible for coordinating responsive maintenance across a large residential property portfolio. This is a fast-paced role where you will play a key part in ensuring repairs are scheduled efficiently, operatives are fully utilised and residents receive a high standard of service. Pay Rate: 16.53 per hour (inclusive of holiday pay) Working Hours: Monday to Friday 08:00 - 17:00 Role Overview: The successful candidate will be responsible for planning and scheduling responsive repair works, ensuring operatives and subcontractors are deployed effectively while maintaining excellent communication with residents and the wider repairs team. Key Responsibilities: Plan and schedule responsive repairs and maintenance works for operatives and subcontractors Ensure operatives' diaries are fully utilised while allowing for emergency and priority works Liaise with residents to arrange appointments and manage expectations Prioritise urgent repairs, vulnerable resident cases and compliance-related works Monitor job progress and adjust schedules due to delays, access issues or emergencies Work closely with supervisors, operatives and managers to ensure works are delivered efficiently Allocate jobs with the correct skills, materials and time requirements Manage follow-on works and ensure tasks are raised and scheduled promptly Maintain accurate records within the repairs management system Provide general administrative support to the wider repairs team when required Requirements: Previous experience in a Repairs Planner, Scheduler or Works Coordinator role within housing repairs, property maintenance or facilities management Experience scheduling work for a team of operatives or subcontractors Strong organisational and time management skills Good understanding of responsive repairs processes and trade requirements Confident communicator able to liaise with residents, operatives and internal teams Strong IT skills with experience using repairs management systems such as MRI, Northgate, DRS or similar Ability to work in a fast-paced environment and manage changing priorities Proactive approach to problem solving and diary management If you are interested in this role, please apply with your updated CV!
An established organisation operating within the social infrastructure and property sector is seeking an experienced Interim Finance Lead to support a period of financial reset and stabilisation. This is a hands-on leadership role suited to a senior finance professional who is comfortable stepping into environments that require structure, credibility, and delivery at pace. The Opportunity This assignment sits at a critical point for the organisation. The finance function has undergone significant change and now requires an experienced individual who can confidently establish robust financial controls, improve data integrity, and provide clear financial insight to senior stakeholders. You will be given autonomy to rebuild and shape key financial processes, supported by an engaged executive team and strong external partners. There is a genuine opportunity for the role to become permanent, should the interim period prove successful. Key Responsibilities Lead day-to-day financial operations with a highly practical, detail-focused approach Re-establish core financial controls, reconciliations, and reporting frameworks Oversee and develop a relatively new finance team, providing clear direction and assurance Deliver accurate management accounts, budgets, and forecasts Support business planning, treasury management, and cashflow modelling Provide financial insight across rent, service charges, and scheme viability Act as a senior finance point of contact for external bodies, partners, and advisors Ensure compliance with relevant accounting standards and sector regulations Candidate Profile Fully qualified accountant (ACA / ACCA / CIMA or equivalent) Strong experience within housing, property, or regulated asset-based organisations Proven track record in stabilising or rebuilding finance functions Comfortable working in ambiguous environments and creating clarity from complexity Experienced people manager able to coach and support developing teams Strong technical accounting knowledge, including statutory reporting and regulatory returns Systems-literate, with experience working in modern cloud-based finance platforms Why This Role? High-impact interim assignment with strategic visibility Opportunity to genuinely shape how the finance function operates Financially stable organisation with long-term backing Strong likelihood of long-term or permanent engagement for the right individual Contract Details Start: Immediate / short notice preferred Location: Hybrid working (1 day a week in the office) Duration: Interim (with potential to extend or convert) Rate / Salary: Negotiable based on experience (Outside IR35) Please get in touch today with our Property and Housing Specialist Jonathan Kirby on (phone number removed) for more details on opportunities available, or apply below with your CV. Building Careers UK are specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Privacy Policy and Disclaimers which can be found on our website We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic.
Apr 22, 2026
Seasonal
An established organisation operating within the social infrastructure and property sector is seeking an experienced Interim Finance Lead to support a period of financial reset and stabilisation. This is a hands-on leadership role suited to a senior finance professional who is comfortable stepping into environments that require structure, credibility, and delivery at pace. The Opportunity This assignment sits at a critical point for the organisation. The finance function has undergone significant change and now requires an experienced individual who can confidently establish robust financial controls, improve data integrity, and provide clear financial insight to senior stakeholders. You will be given autonomy to rebuild and shape key financial processes, supported by an engaged executive team and strong external partners. There is a genuine opportunity for the role to become permanent, should the interim period prove successful. Key Responsibilities Lead day-to-day financial operations with a highly practical, detail-focused approach Re-establish core financial controls, reconciliations, and reporting frameworks Oversee and develop a relatively new finance team, providing clear direction and assurance Deliver accurate management accounts, budgets, and forecasts Support business planning, treasury management, and cashflow modelling Provide financial insight across rent, service charges, and scheme viability Act as a senior finance point of contact for external bodies, partners, and advisors Ensure compliance with relevant accounting standards and sector regulations Candidate Profile Fully qualified accountant (ACA / ACCA / CIMA or equivalent) Strong experience within housing, property, or regulated asset-based organisations Proven track record in stabilising or rebuilding finance functions Comfortable working in ambiguous environments and creating clarity from complexity Experienced people manager able to coach and support developing teams Strong technical accounting knowledge, including statutory reporting and regulatory returns Systems-literate, with experience working in modern cloud-based finance platforms Why This Role? High-impact interim assignment with strategic visibility Opportunity to genuinely shape how the finance function operates Financially stable organisation with long-term backing Strong likelihood of long-term or permanent engagement for the right individual Contract Details Start: Immediate / short notice preferred Location: Hybrid working (1 day a week in the office) Duration: Interim (with potential to extend or convert) Rate / Salary: Negotiable based on experience (Outside IR35) Please get in touch today with our Property and Housing Specialist Jonathan Kirby on (phone number removed) for more details on opportunities available, or apply below with your CV. Building Careers UK are specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Privacy Policy and Disclaimers which can be found on our website We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic.
Location: Eaglesthorpe Scheme, Peterborough, 100% onsite Salary: £30,912 per annum Contract: Permanent Hours: 35 hours per week, Monday Friday, 9am 5pm A place to create moments that matter. Thousands of families rely on our client for a safe, affordable home, and as the housing crisis deepens, their work has never been more important. They believe everyone deserves a place to call home, and this drives everything they do. For a career that makes a meaningful impact, this is the place to be. The Role As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants to resolving challenges with empathy, you ll be a trusted presence and a force for good. What You ll Do • Be a visible, supportive presence in schemes, building strong relationships with residents. • Work with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour and tenancy matters with confidence and care. • Collaborate with internal teams and external partners to deliver joined up support. • Escalate and take cases to court as a last resort, ensuring all other options have been explored. Why This Role Matters You won t just be managing housing you ll be creating supportive environments where people can thrive. Salary: The salary is £30,912 per annum for applicants who fully meet the requirements. Applicants who do not meet all requirements will start 5% or 10% below the spot salary. About You • Experience delivering housing management services within specialist or generic housing. • CIH Level 3 in Housing or equivalent (or willingness to work towards). • Strong understanding of ASB management and rental income processes. • Ability to manage multiple tasks and meet performance targets. • Excellent communication skills to engage effectively with customers and stakeholders. • Knowledge of safeguarding within a housing context. • Regular travel to other sites and off site meetings. • DBS and social media checks required. Interviews They want your experience to reflect who they are a place to grow, thrive, and be you. Stage 1: A Place to Connect A Teams call with the hiring manager to learn more about the role. Planned date: 22nd April. Stage 2: A Place to Show Your Strengths An in person interview with behavioural and scenario based questions. You ll complete a Congruity Questionnaire in advance and tour the scheme, meeting some customers. Planned date: 28th April. A Place to Build a Future You ll have opportunities to develop new skills, thrive in a collaborative environment, and grow your career. Benefits include: • 28 days holiday plus bank holidays (pro rata) • Birthday leave • Option to purchase extra holiday • Online GP access • Gym discounts • One volunteering day • Defined Contribution and Defined Benefit pension schemes via salary sacrifice • Life assurance at three times your salary If you require reasonable adjustments, please let the hiring team know. Please apply promptly. For urgent roles or high volumes, they may interview and conclude the process early. Please note: Candidates must already have the right to live and work in the UK; the organisation does not hold a sponsorship licence. If you're looking for a place to make a positive difference to society and your future, apply now. Recruitment Agencies: Our client works exclusively with partners on their preferred supplier list and does not accept unsolicited CVs or speculative approaches. You may have experience in the following: Housing Officer, Independent Living Officer, Supported Housing Officer, Scheme Manager, Housing Support Officer, Tenancy Officer, ASB Officer, Community Housing Officer, Sheltered Housing Officer, Resident Liaison Officer, Housing Coordinator, Social Housing Officer, Housing Partner, Housing Advisor, Tenancy Sustainment Officer, Income Officer. REF-
Apr 22, 2026
Full time
Location: Eaglesthorpe Scheme, Peterborough, 100% onsite Salary: £30,912 per annum Contract: Permanent Hours: 35 hours per week, Monday Friday, 9am 5pm A place to create moments that matter. Thousands of families rely on our client for a safe, affordable home, and as the housing crisis deepens, their work has never been more important. They believe everyone deserves a place to call home, and this drives everything they do. For a career that makes a meaningful impact, this is the place to be. The Role As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants to resolving challenges with empathy, you ll be a trusted presence and a force for good. What You ll Do • Be a visible, supportive presence in schemes, building strong relationships with residents. • Work with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour and tenancy matters with confidence and care. • Collaborate with internal teams and external partners to deliver joined up support. • Escalate and take cases to court as a last resort, ensuring all other options have been explored. Why This Role Matters You won t just be managing housing you ll be creating supportive environments where people can thrive. Salary: The salary is £30,912 per annum for applicants who fully meet the requirements. Applicants who do not meet all requirements will start 5% or 10% below the spot salary. About You • Experience delivering housing management services within specialist or generic housing. • CIH Level 3 in Housing or equivalent (or willingness to work towards). • Strong understanding of ASB management and rental income processes. • Ability to manage multiple tasks and meet performance targets. • Excellent communication skills to engage effectively with customers and stakeholders. • Knowledge of safeguarding within a housing context. • Regular travel to other sites and off site meetings. • DBS and social media checks required. Interviews They want your experience to reflect who they are a place to grow, thrive, and be you. Stage 1: A Place to Connect A Teams call with the hiring manager to learn more about the role. Planned date: 22nd April. Stage 2: A Place to Show Your Strengths An in person interview with behavioural and scenario based questions. You ll complete a Congruity Questionnaire in advance and tour the scheme, meeting some customers. Planned date: 28th April. A Place to Build a Future You ll have opportunities to develop new skills, thrive in a collaborative environment, and grow your career. Benefits include: • 28 days holiday plus bank holidays (pro rata) • Birthday leave • Option to purchase extra holiday • Online GP access • Gym discounts • One volunteering day • Defined Contribution and Defined Benefit pension schemes via salary sacrifice • Life assurance at three times your salary If you require reasonable adjustments, please let the hiring team know. Please apply promptly. For urgent roles or high volumes, they may interview and conclude the process early. Please note: Candidates must already have the right to live and work in the UK; the organisation does not hold a sponsorship licence. If you're looking for a place to make a positive difference to society and your future, apply now. Recruitment Agencies: Our client works exclusively with partners on their preferred supplier list and does not accept unsolicited CVs or speculative approaches. You may have experience in the following: Housing Officer, Independent Living Officer, Supported Housing Officer, Scheme Manager, Housing Support Officer, Tenancy Officer, ASB Officer, Community Housing Officer, Sheltered Housing Officer, Resident Liaison Officer, Housing Coordinator, Social Housing Officer, Housing Partner, Housing Advisor, Tenancy Sustainment Officer, Income Officer. REF-
Manager - Product Development Homes England National Housing Bank 51,076 - 59,970 Hybrid Location: Hybrid (Birmingham, Bristol, Leeds, Liverpool, London, Manchester, Newcastle, Northstowe) Homes England is launching the National Housing Bank, a new government-backed investment platform to accelerate housing delivery across England. The National Housing Bank is a new government-backed financial institution within Homes England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. The Manager - Product Development will be a key member of a team responsible for generating, designing and transacting financial products that use the National Housing Bank (NHB)'s 5.5bn guarantee capacity to support its housing and regeneration objectives. The opportunity Guarantee products will be designed address market failure within the housing sector. This is a market-facing role focused on new product design that furthers the objectives of the NHB and responds to market failure. Responsibilities include: Support the origination, structuring and development of Homes England guarantee opportunities to attract private investment, ensuring alignment with risk appetite, operational, financial and policy objectives. Assist in structuring guarantee transactions and liaising with potential partners, senior colleagues and advisors, ensuring due diligence, regulatory compliance and effective negotiations. Contribute to the design, operation, and documentation of governance, risk and reporting arrangements, providing analysis and data for wider teams. Provide insights, analysis and drafting to support business plans, strategy papers, product development and government/internal colleagues on guarantee liabilities. Build and maintain strong working relationships with internal and external stakeholders while developing knowledge of housing policy, markets and finance. Take responsibility for personal skills development, sharing best practices, and improving team tools, processes and ways of working. Candidate profile Support product development and NHB leadership while clearly communicating logic and rationale to all stakeholders. Assist in negotiating deal structure, pricing, covenants and information undertakings aligned with the guarantor's risk appetite. Form, articulate, and defend credit views on assets, borrowers, or structures, coordinating and integrating technical, legal, ESG and appraisal reports. Draft clear, concise credit/guarantee memos and investment committee papers with actionable recommendations. Apply debt structuring, capital markets knowledge and residential property valuation (DCF, IRR, yields, cap rates) to inform credit and guarantee decisions. Manage internal risk, regulatory and rating constraints; review legal documents (term sheets, facility agreements, guarantees) and identify key risk points. Why join? Help build a new national investment institution Work on complex housing and regeneration transactions Deploy 16bn of government-backed capital Hybrid working across multiple UK locations Defined benefit pension and strong public-sector benefits Contact point for applicants Name : Rebecca Nolan Email : 2 Recruitment team Email : 3 Closing date: 12th April 2026 Right to Work in the UK is required. References Visible links 2. mailto: 3. mailto:
Apr 22, 2026
Full time
Manager - Product Development Homes England National Housing Bank 51,076 - 59,970 Hybrid Location: Hybrid (Birmingham, Bristol, Leeds, Liverpool, London, Manchester, Newcastle, Northstowe) Homes England is launching the National Housing Bank, a new government-backed investment platform to accelerate housing delivery across England. The National Housing Bank is a new government-backed financial institution within Homes England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. The Manager - Product Development will be a key member of a team responsible for generating, designing and transacting financial products that use the National Housing Bank (NHB)'s 5.5bn guarantee capacity to support its housing and regeneration objectives. The opportunity Guarantee products will be designed address market failure within the housing sector. This is a market-facing role focused on new product design that furthers the objectives of the NHB and responds to market failure. Responsibilities include: Support the origination, structuring and development of Homes England guarantee opportunities to attract private investment, ensuring alignment with risk appetite, operational, financial and policy objectives. Assist in structuring guarantee transactions and liaising with potential partners, senior colleagues and advisors, ensuring due diligence, regulatory compliance and effective negotiations. Contribute to the design, operation, and documentation of governance, risk and reporting arrangements, providing analysis and data for wider teams. Provide insights, analysis and drafting to support business plans, strategy papers, product development and government/internal colleagues on guarantee liabilities. Build and maintain strong working relationships with internal and external stakeholders while developing knowledge of housing policy, markets and finance. Take responsibility for personal skills development, sharing best practices, and improving team tools, processes and ways of working. Candidate profile Support product development and NHB leadership while clearly communicating logic and rationale to all stakeholders. Assist in negotiating deal structure, pricing, covenants and information undertakings aligned with the guarantor's risk appetite. Form, articulate, and defend credit views on assets, borrowers, or structures, coordinating and integrating technical, legal, ESG and appraisal reports. Draft clear, concise credit/guarantee memos and investment committee papers with actionable recommendations. Apply debt structuring, capital markets knowledge and residential property valuation (DCF, IRR, yields, cap rates) to inform credit and guarantee decisions. Manage internal risk, regulatory and rating constraints; review legal documents (term sheets, facility agreements, guarantees) and identify key risk points. Why join? Help build a new national investment institution Work on complex housing and regeneration transactions Deploy 16bn of government-backed capital Hybrid working across multiple UK locations Defined benefit pension and strong public-sector benefits Contact point for applicants Name : Rebecca Nolan Email : 2 Recruitment team Email : 3 Closing date: 12th April 2026 Right to Work in the UK is required. References Visible links 2. mailto: 3. mailto:
Senior Manager - Equity & Partnerships Homes England National Housing Bank 59,631 - 79,464 Hybrid Location: Hybrid (Birmingham, Bristol, Leeds, Liverpool, London, Manchester, Newcastle, Northstowe) Homes England is launching the National Housing Bank, a new government-backed investment platform to accelerate housing delivery across England. The National Housing Bank is a new government-backed financial institution within Homes England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. Within this, the Product, Equity & Partnerships team structures investment platforms with developers, institutional investors and delivery partners - deploying equity through joint ventures, partnerships and funds to unlock large-scale housing delivery. We are now hiring a Senior Manager to help originate, structure and execute these investments. The opportunity This role sits at the heart of the National Housing Bank's investment activity. You will lead transactions from origination through to completion, working with senior stakeholders across government, investors and the development sector. Responsibilities include: Building and assessing new investment opportunities and platforms Leading commercial and financial due diligence Preparing investment papers and business cases for approval Structuring and negotiating equity investments and partnerships Managing legal, financial and technical advisers Supporting the governance and risk management of investments Mentoring junior team members and contributing to deal execution This role offers exposure to complex, high-profile transactions with real national impact. Candidate profile We're looking for professionals with transaction experience in real estate, infrastructure or private markets, gained in investment, development, banking or advisory environments. You will likely bring: Experience executing complex real estate or infrastructure investments Strong financial and commercial analysis capability Familiarity with JV structures, funds or development partnerships Experience preparing investment committee or board-level materials Strong stakeholder and negotiation skills Qualifications such as CFA, CAIA, MRICS or ACA are beneficial but not essential. Why join? Be part of building a new national investment institution Work on large-scale housing and regeneration transactions Deploy 16bn of government-backed capital Hybrid working across multiple UK locations Defined benefit pension and strong public-sector benefits Contact point for applicants Name : Rebecca Nolan Email : 2 Recruitment team Email : 3 Closing date: 12 April 2026 Right to Work in the UK is required. References Visible links 2. mailto: 3. mailto:
Apr 22, 2026
Full time
Senior Manager - Equity & Partnerships Homes England National Housing Bank 59,631 - 79,464 Hybrid Location: Hybrid (Birmingham, Bristol, Leeds, Liverpool, London, Manchester, Newcastle, Northstowe) Homes England is launching the National Housing Bank, a new government-backed investment platform to accelerate housing delivery across England. The National Housing Bank is a new government-backed financial institution within Homes England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. Within this, the Product, Equity & Partnerships team structures investment platforms with developers, institutional investors and delivery partners - deploying equity through joint ventures, partnerships and funds to unlock large-scale housing delivery. We are now hiring a Senior Manager to help originate, structure and execute these investments. The opportunity This role sits at the heart of the National Housing Bank's investment activity. You will lead transactions from origination through to completion, working with senior stakeholders across government, investors and the development sector. Responsibilities include: Building and assessing new investment opportunities and platforms Leading commercial and financial due diligence Preparing investment papers and business cases for approval Structuring and negotiating equity investments and partnerships Managing legal, financial and technical advisers Supporting the governance and risk management of investments Mentoring junior team members and contributing to deal execution This role offers exposure to complex, high-profile transactions with real national impact. Candidate profile We're looking for professionals with transaction experience in real estate, infrastructure or private markets, gained in investment, development, banking or advisory environments. You will likely bring: Experience executing complex real estate or infrastructure investments Strong financial and commercial analysis capability Familiarity with JV structures, funds or development partnerships Experience preparing investment committee or board-level materials Strong stakeholder and negotiation skills Qualifications such as CFA, CAIA, MRICS or ACA are beneficial but not essential. Why join? Be part of building a new national investment institution Work on large-scale housing and regeneration transactions Deploy 16bn of government-backed capital Hybrid working across multiple UK locations Defined benefit pension and strong public-sector benefits Contact point for applicants Name : Rebecca Nolan Email : 2 Recruitment team Email : 3 Closing date: 12 April 2026 Right to Work in the UK is required. References Visible links 2. mailto: 3. mailto:
Manager - Equity & Partnerships Homes England National Housing Bank 51,076 - 59,570 Hybrid Location: Hybrid (Birmingham, Bristol, Leeds, Liverpool, London, Manchester, Newcastle, Northstowe) Homes England is launching the National Housing Bank, a new government-backed investment platform to accelerate housing delivery across England. The National Housing Bank is a new government-backed financial institution within Homes England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. Within this, the Product, Equity & Partnerships team structures investment platforms with developers, institutional investors and delivery partners - deploying equity through joint ventures, partnerships and funds to unlock large-scale housing delivery. We are now hiring a Manager to support the origination, analysis and execution of these investments. The opportunity You will work across the full investment lifecycle, supporting the assessment and delivery of new housing investment platforms and partnerships. Responsibilities include: Supporting pipeline development and investment screening Undertaking commercial due diligence and financial modelling Preparing investment papers, research and approval materials Analysing business plans, development appraisals and financial models Supporting the structuring and execution of equity investments Managing advisers and coordinating internal governance processes Conducting market research and sector analysis to support investment strategy This role offers strong exposure to large-scale housing and regeneration transactions and provides a clear pathway into investment leadership roles. Candidate profile We're looking for candidates with early to mid-career experience in real estate, infrastructure or investment, gained in development, advisory, banking, consulting or investment environments. You will likely bring: Experience supporting real estate or infrastructure transactions Strong Excel and financial modelling capability Familiarity with development appraisals or investment analysis Experience preparing investment papers or analytical reports Strong organisation, attention to detail and communication skills Progress toward professional qualifications such as CFA, CAIA, MRICS, ACA or IMC is advantageous. Why join? Help build a new national investment institution Work on complex housing and regeneration transactions Deploy 16bn of government-backed capital Hybrid working across multiple UK locations Defined benefit pension and strong public-sector benefits Contact point for applicants Name : Rebecca Nolan Email : 2 Recruitment team Email : 3 Closing date: 12 April 2026 Right to Work in the UK is required. References Visible links 2. mailto: 3. mailto:
Apr 22, 2026
Full time
Manager - Equity & Partnerships Homes England National Housing Bank 51,076 - 59,570 Hybrid Location: Hybrid (Birmingham, Bristol, Leeds, Liverpool, London, Manchester, Newcastle, Northstowe) Homes England is launching the National Housing Bank, a new government-backed investment platform to accelerate housing delivery across England. The National Housing Bank is a new government-backed financial institution within Homes England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. Within this, the Product, Equity & Partnerships team structures investment platforms with developers, institutional investors and delivery partners - deploying equity through joint ventures, partnerships and funds to unlock large-scale housing delivery. We are now hiring a Manager to support the origination, analysis and execution of these investments. The opportunity You will work across the full investment lifecycle, supporting the assessment and delivery of new housing investment platforms and partnerships. Responsibilities include: Supporting pipeline development and investment screening Undertaking commercial due diligence and financial modelling Preparing investment papers, research and approval materials Analysing business plans, development appraisals and financial models Supporting the structuring and execution of equity investments Managing advisers and coordinating internal governance processes Conducting market research and sector analysis to support investment strategy This role offers strong exposure to large-scale housing and regeneration transactions and provides a clear pathway into investment leadership roles. Candidate profile We're looking for candidates with early to mid-career experience in real estate, infrastructure or investment, gained in development, advisory, banking, consulting or investment environments. You will likely bring: Experience supporting real estate or infrastructure transactions Strong Excel and financial modelling capability Familiarity with development appraisals or investment analysis Experience preparing investment papers or analytical reports Strong organisation, attention to detail and communication skills Progress toward professional qualifications such as CFA, CAIA, MRICS, ACA or IMC is advantageous. Why join? Help build a new national investment institution Work on complex housing and regeneration transactions Deploy 16bn of government-backed capital Hybrid working across multiple UK locations Defined benefit pension and strong public-sector benefits Contact point for applicants Name : Rebecca Nolan Email : 2 Recruitment team Email : 3 Closing date: 12 April 2026 Right to Work in the UK is required. References Visible links 2. mailto: 3. mailto:
Senior Manager - Product Development Homes England National Housing Bank 59,631 - 69,548 Hybrid Location: Hybrid (Birmingham, Bristol, Leeds, Liverpool, London, Manchester, Newcastle, Northstowe) Homes England is launching the National Housing Bank, a new government-backed investment platform to accelerate housing delivery across England. The National Housing Bank is a new government-backed financial institution within Homes England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. The Senior Manager - Product Development will be a key member of a team responsible for generating, designing and transacting financial products that use the National Housing Bank (NHB)'s 5.5bn guarantee capacity to support its housing and regeneration objectives. The opportunity Guarantee products will be designed address market failure within the housing sector. This is a market-facing role focused on new product design that furthers the objectives of the NHB and responds to market failure. Responsibilities include: Lead the origination and development of guarantee opportunities, maximising private investment in housing and regeneration. Structure guarantee transactions, assess risks and liabilities and provide clear, evidence-based recommendations to senior stakeholders. Identify and engage partners, lead negotiations, and coordinate advisors to ensure due diligence, compliance and effective deal execution. Oversee governance, risk and reporting frameworks, preparing high-quality materials for internal decision-making and approvals. Contribute to strategy, business plans and product development, leveraging expertise in housing policy, markets and finance. Act as a senior team member, mentoring colleagues, enhancing tools and processes and building strong stakeholder relationships. Candidate profile Support product development and guide key stakeholders with clear, credible explanations and logical reasoning. Negotiate terms, pricing, covenants, and information undertakings aligned with risk appetite, including debt and capital markets considerations. Assess and defend credit views on assets, borrowers, and structures, incorporating downside, recovery, and residential property valuation metrics (DCF, IRR, yields, cap rates, comparables). Manage and challenge technical, legal, ESG, and appraisal reports, reviewing agreements and guarantees to identify key risk points. Produce concise, well-structured credit, guarantee, and investment committee papers with clear recommendations. Ensure adherence to internal policies, regulatory and rating agency requirements, and assess how guarantees impact risk transfer and capital. Why join? Help build a new national investment institution Work on complex housing and regeneration transactions Deploy 16bn of government-backed capital Hybrid working across multiple UK locations Defined benefit pension and strong public-sector benefits Contact point for applicants Name : Rebecca Nolan Email : 2 Recruitment team Email : 3 Closing date: 12th April 2026 Right to Work in the UK is required. References Visible links 2. mailto: 3. mailto:
Apr 22, 2026
Full time
Senior Manager - Product Development Homes England National Housing Bank 59,631 - 69,548 Hybrid Location: Hybrid (Birmingham, Bristol, Leeds, Liverpool, London, Manchester, Newcastle, Northstowe) Homes England is launching the National Housing Bank, a new government-backed investment platform to accelerate housing delivery across England. The National Housing Bank is a new government-backed financial institution within Homes England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. The Senior Manager - Product Development will be a key member of a team responsible for generating, designing and transacting financial products that use the National Housing Bank (NHB)'s 5.5bn guarantee capacity to support its housing and regeneration objectives. The opportunity Guarantee products will be designed address market failure within the housing sector. This is a market-facing role focused on new product design that furthers the objectives of the NHB and responds to market failure. Responsibilities include: Lead the origination and development of guarantee opportunities, maximising private investment in housing and regeneration. Structure guarantee transactions, assess risks and liabilities and provide clear, evidence-based recommendations to senior stakeholders. Identify and engage partners, lead negotiations, and coordinate advisors to ensure due diligence, compliance and effective deal execution. Oversee governance, risk and reporting frameworks, preparing high-quality materials for internal decision-making and approvals. Contribute to strategy, business plans and product development, leveraging expertise in housing policy, markets and finance. Act as a senior team member, mentoring colleagues, enhancing tools and processes and building strong stakeholder relationships. Candidate profile Support product development and guide key stakeholders with clear, credible explanations and logical reasoning. Negotiate terms, pricing, covenants, and information undertakings aligned with risk appetite, including debt and capital markets considerations. Assess and defend credit views on assets, borrowers, and structures, incorporating downside, recovery, and residential property valuation metrics (DCF, IRR, yields, cap rates, comparables). Manage and challenge technical, legal, ESG, and appraisal reports, reviewing agreements and guarantees to identify key risk points. Produce concise, well-structured credit, guarantee, and investment committee papers with clear recommendations. Ensure adherence to internal policies, regulatory and rating agency requirements, and assess how guarantees impact risk transfer and capital. Why join? Help build a new national investment institution Work on complex housing and regeneration transactions Deploy 16bn of government-backed capital Hybrid working across multiple UK locations Defined benefit pension and strong public-sector benefits Contact point for applicants Name : Rebecca Nolan Email : 2 Recruitment team Email : 3 Closing date: 12th April 2026 Right to Work in the UK is required. References Visible links 2. mailto: 3. mailto:
Description Location : Worthing base with occasional travel to Adur Base Salary : £23,995 per year for 31 hours per week (£28,640 per year, pro rata) Technical Premium : 5% additional to salary of £1,199 per year (based on base salary) reviewed annually. The technical premium is paid in addition to the base salary in recognition of the external benchmarking for the role. Conditions apply. Essential Car User Allowance: £837 per year (£1,000 per year, pro rata) Hours : 31 per week What you'll be doing: Southdown's Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, you'll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, you'll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Here's a short video about a day in the life of our mental health Employment Specialist: We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfill their employment goals. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Knowledge, skills and experience What you'll need for the role: You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate. An understanding of the employment needs and challenges for people experiencing mental health issues Knowledge of the principles of co-production and a personalised care approach An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own vehicle or a vehicle insured for you What would be nice: Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Interviews will be held on 18 May 2026. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Apr 22, 2026
Full time
Description Location : Worthing base with occasional travel to Adur Base Salary : £23,995 per year for 31 hours per week (£28,640 per year, pro rata) Technical Premium : 5% additional to salary of £1,199 per year (based on base salary) reviewed annually. The technical premium is paid in addition to the base salary in recognition of the external benchmarking for the role. Conditions apply. Essential Car User Allowance: £837 per year (£1,000 per year, pro rata) Hours : 31 per week What you'll be doing: Southdown's Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, you'll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, you'll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Here's a short video about a day in the life of our mental health Employment Specialist: We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfill their employment goals. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Knowledge, skills and experience What you'll need for the role: You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate. An understanding of the employment needs and challenges for people experiencing mental health issues Knowledge of the principles of co-production and a personalised care approach An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own vehicle or a vehicle insured for you What would be nice: Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Interviews will be held on 18 May 2026. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
I am looking for a Customer Service Advisor to work on behalf of a prestigious local Birmingham based housing association. You will be responsible for dealing with incoming calls and enquiries from a variety of customers including residents, applicants and external agencies. These cover the full range of frontline customer services including housing, homelessness, rents and repairs. To make a high volume of outbound calls to customers to gather and verify information relating to vulnerabilities, additional needs and household details as part of the Everyone Matters programme, ensuring records are accurate and up to date. To have sensitive and supportive conversations with customers to understand any vulnerabilities, additional needs or reasonable adjustments required. You will receive: 17 - 19 P/H 4 months worth of work. 37 hours a week The successful canddiate will have: Excellent communication skills including clear written and spoken English Excellent customer care and interpersonal skills. IT literacy including information systems, databases and email. You will need: Experience of customer service focused work, in either a face to face or telephone environment A basic knowledge of Contact Centre processes and telephone systems Good knowledge of Microsoft packages If you are looking to take the leap into a new and exciting role, get in touch with Jack on (url removed) or call (phone number removed)!
Apr 22, 2026
Seasonal
I am looking for a Customer Service Advisor to work on behalf of a prestigious local Birmingham based housing association. You will be responsible for dealing with incoming calls and enquiries from a variety of customers including residents, applicants and external agencies. These cover the full range of frontline customer services including housing, homelessness, rents and repairs. To make a high volume of outbound calls to customers to gather and verify information relating to vulnerabilities, additional needs and household details as part of the Everyone Matters programme, ensuring records are accurate and up to date. To have sensitive and supportive conversations with customers to understand any vulnerabilities, additional needs or reasonable adjustments required. You will receive: 17 - 19 P/H 4 months worth of work. 37 hours a week The successful canddiate will have: Excellent communication skills including clear written and spoken English Excellent customer care and interpersonal skills. IT literacy including information systems, databases and email. You will need: Experience of customer service focused work, in either a face to face or telephone environment A basic knowledge of Contact Centre processes and telephone systems Good knowledge of Microsoft packages If you are looking to take the leap into a new and exciting role, get in touch with Jack on (url removed) or call (phone number removed)!
Senior HR Advisor Competitive Salary + Pension (Er 4%), 37.5 hour week, 1 Day WFH Are you an experienced HR Advisor looking for a role where you can truly make an impact? We are partnering with a well-established, international manufacturing company with a strong UK presence, currently seeking a high-calibre HR Advisor to join their Blackpool site. This is a fantastic opportunity to step into a number 2 position in the HR team, working closely with an experienced HR Manager and acting as a key lead when they are off-site. The Role This is a true generalist HR position with a strong operational and strategic blend. You will: Act as the go-to HR lead in the absence of the HR Manager Provide expert advice and guidance across the full employee lifecycle Manage and support complex employee relations cases (disciplinary, grievance, absence, capability) Partner closely with managers to ensure best practice, compliance and effective decision-making Support organisational initiatives including engagement, development and change projects Ensure consistent application of policies, procedures and employment law Key Requirements: We are looking for someone who combines strong HR expertise with analytical precision and attention to detail : CIPD Level 5 Proven experience in a Lead/Senior HR Advisor role Confident handling complex ER cases from start to finish Strong knowledge of UK employment law and HR best practice Ability to challenge, influence, and support managers effectively Highly organised with excellent attention to detail and accuracy Strong Excel and data analysis skills - able to spot trends, flag issues, and ensure data integrity Proactive, resilient, and solutions-focused approach Ideally CIPD Level 5 qualified (or working towards) The Opportunity You will be joining a business that: Invests in people, development and culture Provides exposure to strategic HR initiatives and business change Has a collaborative, supportive environment where HR is valued as a true business partner Encourages continuous improvement and career development opportunities This role is ideal for someone ready to: Step into a more senior, influential HR position Work within a fast-paced, evolving environment Play a key role in shaping people strategy at site level Interested? Apply now or email CV to (url removed) At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.
Apr 22, 2026
Full time
Senior HR Advisor Competitive Salary + Pension (Er 4%), 37.5 hour week, 1 Day WFH Are you an experienced HR Advisor looking for a role where you can truly make an impact? We are partnering with a well-established, international manufacturing company with a strong UK presence, currently seeking a high-calibre HR Advisor to join their Blackpool site. This is a fantastic opportunity to step into a number 2 position in the HR team, working closely with an experienced HR Manager and acting as a key lead when they are off-site. The Role This is a true generalist HR position with a strong operational and strategic blend. You will: Act as the go-to HR lead in the absence of the HR Manager Provide expert advice and guidance across the full employee lifecycle Manage and support complex employee relations cases (disciplinary, grievance, absence, capability) Partner closely with managers to ensure best practice, compliance and effective decision-making Support organisational initiatives including engagement, development and change projects Ensure consistent application of policies, procedures and employment law Key Requirements: We are looking for someone who combines strong HR expertise with analytical precision and attention to detail : CIPD Level 5 Proven experience in a Lead/Senior HR Advisor role Confident handling complex ER cases from start to finish Strong knowledge of UK employment law and HR best practice Ability to challenge, influence, and support managers effectively Highly organised with excellent attention to detail and accuracy Strong Excel and data analysis skills - able to spot trends, flag issues, and ensure data integrity Proactive, resilient, and solutions-focused approach Ideally CIPD Level 5 qualified (or working towards) The Opportunity You will be joining a business that: Invests in people, development and culture Provides exposure to strategic HR initiatives and business change Has a collaborative, supportive environment where HR is valued as a true business partner Encourages continuous improvement and career development opportunities This role is ideal for someone ready to: Step into a more senior, influential HR position Work within a fast-paced, evolving environment Play a key role in shaping people strategy at site level Interested? Apply now or email CV to (url removed) At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.
Job Description Job Title: Manuf & Supp Chain System Assoc Director Location: UK Competitive Salary + Package (Accenture will be recruiting at Associate Director Level) About the role We are seeking an accomplished Associate Director to join our Supply Chain and Engineering practice, driving transformational supply chain engagements across our core industry portfolios: Retail, Consumer Goods, Industrial, Life Sciences, and Resources. In this role you will serve as a trusted advisor to C suite executives, lead large multi disciplinary delivery teams, and shape our go to market strategies at the intersection of supply chain operations and emerging Industry 4.0 technologies. The ideal candidate brings deep supply chain domain expertise complemented by hands on experience deploying digital solutions across multiple industries. Client Leadership & Business Development Cultivate and manage C suite relationships across target industry accounts, acting as a strategic advisor on supply chain transformation, digital operations, and Industry 4.0 adoption Originate, shape, and close large scale supply chain engagements developing compelling proposals, business cases, and value articulation Represent Accenture at industry forums, conferences, and analyst briefings to strengthen market positioning and thought leadership credentials Delivery Excellence & Industry 4.0 Expertise Lead end to end delivery of complex supply chain transformation programmes spanning planning, procurement, manufacturing, logistics, and fulfilment across Retail, Consumer Goods, Industrial, Life Sciences, and Resources sectors Architect and oversee the deployment of Industry 4.0 solutions including digital twins, IoT enabled smart factories, AI/ML driven demand sensing, control tower platforms, and advanced supply chain analytics Drive integration of leading supply chain technology platforms (e.g., SAP IBP, Kinaxis, o9 Solutions, Blue Yonder, Coupa, GEP) with custom digital accelerators and cloud native architectures Ensure consistent delivery quality, actively managing risk, scope, budget, and client satisfaction across a portfolio of engagements Cross Industry Supply Chain Strategy Apply deep supply chain expertise to address industry specific challenges: omnichannel fulfilment in Retail, demand driven planning in Consumer Goods, smart manufacturing in Industrials, regulatory compliant serialization and cold chain in Life Sciences, and asset intensive supply chain optimisation in Resources Develop and continuously refine cross industry supply chain frameworks, playbooks, and reusable assets that accelerate time to value for clients Identify convergent trends and transferable best practices across industries, creating differentiated points of view and go to market propositions People & Practice Leadership Lead, mentor, and develop a high performing team of managers, consultants, and analysts, fostering a culture of innovation, collaboration, and continuous learning Collaborate with cross functional teams including Technology, Strategy, Data & AI, and Intelligent Operations to deliver integrated solutions Champion diversity, equity, and inclusion within the practice and across client engagements What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 30/04/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Qualifications Minimum 12-15 years of professional experience in supply chain management, operations consulting, or Industry 4.0 / digital supply chain transformation Proven track record of selling and delivering large scale supply chain engagements within a top tier management consultancy, systems integrator, or advisory firm Deep domain expertise across multiple supply chain functions: planning (S&OP/IBP), procurement, manufacturing/production, logistics, warehousing, and order fulfilment Demonstrated experience across at least three of the following industries: Retail, Consumer Goods, Industrial, Life Sciences, and Resources/Energy Proven ability to develop and sustain C level client relationships and convert them into meaningful business development opportunities Strong commercial acumen with a track record of meeting or exceeding targets Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Apr 22, 2026
Full time
Job Description Job Title: Manuf & Supp Chain System Assoc Director Location: UK Competitive Salary + Package (Accenture will be recruiting at Associate Director Level) About the role We are seeking an accomplished Associate Director to join our Supply Chain and Engineering practice, driving transformational supply chain engagements across our core industry portfolios: Retail, Consumer Goods, Industrial, Life Sciences, and Resources. In this role you will serve as a trusted advisor to C suite executives, lead large multi disciplinary delivery teams, and shape our go to market strategies at the intersection of supply chain operations and emerging Industry 4.0 technologies. The ideal candidate brings deep supply chain domain expertise complemented by hands on experience deploying digital solutions across multiple industries. Client Leadership & Business Development Cultivate and manage C suite relationships across target industry accounts, acting as a strategic advisor on supply chain transformation, digital operations, and Industry 4.0 adoption Originate, shape, and close large scale supply chain engagements developing compelling proposals, business cases, and value articulation Represent Accenture at industry forums, conferences, and analyst briefings to strengthen market positioning and thought leadership credentials Delivery Excellence & Industry 4.0 Expertise Lead end to end delivery of complex supply chain transformation programmes spanning planning, procurement, manufacturing, logistics, and fulfilment across Retail, Consumer Goods, Industrial, Life Sciences, and Resources sectors Architect and oversee the deployment of Industry 4.0 solutions including digital twins, IoT enabled smart factories, AI/ML driven demand sensing, control tower platforms, and advanced supply chain analytics Drive integration of leading supply chain technology platforms (e.g., SAP IBP, Kinaxis, o9 Solutions, Blue Yonder, Coupa, GEP) with custom digital accelerators and cloud native architectures Ensure consistent delivery quality, actively managing risk, scope, budget, and client satisfaction across a portfolio of engagements Cross Industry Supply Chain Strategy Apply deep supply chain expertise to address industry specific challenges: omnichannel fulfilment in Retail, demand driven planning in Consumer Goods, smart manufacturing in Industrials, regulatory compliant serialization and cold chain in Life Sciences, and asset intensive supply chain optimisation in Resources Develop and continuously refine cross industry supply chain frameworks, playbooks, and reusable assets that accelerate time to value for clients Identify convergent trends and transferable best practices across industries, creating differentiated points of view and go to market propositions People & Practice Leadership Lead, mentor, and develop a high performing team of managers, consultants, and analysts, fostering a culture of innovation, collaboration, and continuous learning Collaborate with cross functional teams including Technology, Strategy, Data & AI, and Intelligent Operations to deliver integrated solutions Champion diversity, equity, and inclusion within the practice and across client engagements What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 30/04/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Qualifications Minimum 12-15 years of professional experience in supply chain management, operations consulting, or Industry 4.0 / digital supply chain transformation Proven track record of selling and delivering large scale supply chain engagements within a top tier management consultancy, systems integrator, or advisory firm Deep domain expertise across multiple supply chain functions: planning (S&OP/IBP), procurement, manufacturing/production, logistics, warehousing, and order fulfilment Demonstrated experience across at least three of the following industries: Retail, Consumer Goods, Industrial, Life Sciences, and Resources/Energy Proven ability to develop and sustain C level client relationships and convert them into meaningful business development opportunities Strong commercial acumen with a track record of meeting or exceeding targets Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Location: Eaglesthorpe Scheme, Peterborough, 100% onsite Salary: £30,912 per annum Contract: Permanent Hours: 35 hours per week, Monday - Friday, 9am-5pmA place to create moments that matter.Thousands of families rely on us for a safe, affordable home, and as the housing crisis deepens, our work has never been more important. We believe everyone deserves a place to call home, and this drives everything we do. For a career that makes a meaningful impact, this is the place to be. The Role As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants to resolving challenges with empathy, you'll be a trusted presence and a force for good. What You'll Do • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy matters with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. • Escalate and take cases to court as a last resort, ensuring all other options have been explored. Why This Role Matters You won't just be managing housing - you'll be creating supportive environments where people can thrive. Salary: The salary is £30,912 per annum for applicants who fully meet the requirements. Applicants who do not meet all requirements will start 5% or 10% below the spot salary. About You • Experience delivering housing management services within specialist or generic housing. • CIH Level 3 in Housing or equivalent (or willingness to work towards). • Strong understanding of ASB management and rental income processes. • Ability to manage multiple tasks and meet performance targets. • Excellent communication skills to engage effectively with customers and stakeholders. • Knowledge of safeguarding within a housing context. • Regular travel to other Accent sites and off-site meetings. • DBS and social media checks required. Interviews We want your experience to reflect who we are - a place to grow, thrive, and be you. Stage 1: A Place to Connect A Teams call with the hiring manager to learn more about the role. Planned date: 22nd April. Stage 2: A Place to Show Your Strengths An in-person interview with behavioural and scenario-based questions. You'll complete a Congruity Questionnaire in advance and tour the scheme, meeting some of our customers. Planned date: 28th April. A Place to Build a Future You'll have opportunities to develop new skills, thrive in a collaborative environment, and grow your career. Benefits include: • 28 days' holiday plus bank holidays (pro rata) • Birthday leave • Option to purchase extra holiday • Online GP access • Gym discounts • One volunteering day • Defined Contribution and Defined Benefit pension schemes via salary sacrifice • Life assurance at three times your salaryIf you require reasonable adjustments, please let us know.Please apply promptly. For urgent roles or high volumes, we may interview and conclude the process early.Please note: Candidates must already have the right to live and work in the UK; we do not hold a sponsorship licence.If you're looking for a place to make a positive difference to society and your future, apply now.Recruitment Agencies: We work exclusively with partners on our PSL and do not accept unsolicited CVs or speculative approaches.You may have experience in the following: Housing Officer, Independent Living Officer, Supported Housing Officer, Scheme Manager, Housing Support Officer, Tenancy Officer, ASB Officer, Community Housing Officer, Sheltered Housing Officer, Resident Liaison Officer, Housing Coordinator, Social Housing Officer, Housing Partner, Housing Advisor, Tenancy Sustainment Officer, Income Officer.REF-
Apr 22, 2026
Full time
Location: Eaglesthorpe Scheme, Peterborough, 100% onsite Salary: £30,912 per annum Contract: Permanent Hours: 35 hours per week, Monday - Friday, 9am-5pmA place to create moments that matter.Thousands of families rely on us for a safe, affordable home, and as the housing crisis deepens, our work has never been more important. We believe everyone deserves a place to call home, and this drives everything we do. For a career that makes a meaningful impact, this is the place to be. The Role As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants to resolving challenges with empathy, you'll be a trusted presence and a force for good. What You'll Do • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy matters with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. • Escalate and take cases to court as a last resort, ensuring all other options have been explored. Why This Role Matters You won't just be managing housing - you'll be creating supportive environments where people can thrive. Salary: The salary is £30,912 per annum for applicants who fully meet the requirements. Applicants who do not meet all requirements will start 5% or 10% below the spot salary. About You • Experience delivering housing management services within specialist or generic housing. • CIH Level 3 in Housing or equivalent (or willingness to work towards). • Strong understanding of ASB management and rental income processes. • Ability to manage multiple tasks and meet performance targets. • Excellent communication skills to engage effectively with customers and stakeholders. • Knowledge of safeguarding within a housing context. • Regular travel to other Accent sites and off-site meetings. • DBS and social media checks required. Interviews We want your experience to reflect who we are - a place to grow, thrive, and be you. Stage 1: A Place to Connect A Teams call with the hiring manager to learn more about the role. Planned date: 22nd April. Stage 2: A Place to Show Your Strengths An in-person interview with behavioural and scenario-based questions. You'll complete a Congruity Questionnaire in advance and tour the scheme, meeting some of our customers. Planned date: 28th April. A Place to Build a Future You'll have opportunities to develop new skills, thrive in a collaborative environment, and grow your career. Benefits include: • 28 days' holiday plus bank holidays (pro rata) • Birthday leave • Option to purchase extra holiday • Online GP access • Gym discounts • One volunteering day • Defined Contribution and Defined Benefit pension schemes via salary sacrifice • Life assurance at three times your salaryIf you require reasonable adjustments, please let us know.Please apply promptly. For urgent roles or high volumes, we may interview and conclude the process early.Please note: Candidates must already have the right to live and work in the UK; we do not hold a sponsorship licence.If you're looking for a place to make a positive difference to society and your future, apply now.Recruitment Agencies: We work exclusively with partners on our PSL and do not accept unsolicited CVs or speculative approaches.You may have experience in the following: Housing Officer, Independent Living Officer, Supported Housing Officer, Scheme Manager, Housing Support Officer, Tenancy Officer, ASB Officer, Community Housing Officer, Sheltered Housing Officer, Resident Liaison Officer, Housing Coordinator, Social Housing Officer, Housing Partner, Housing Advisor, Tenancy Sustainment Officer, Income Officer.REF-
Welfare Benefits Advisor £40,611.20 (plus optional car allowance of £2,750.28) Hybrid - Milton Keynes, Rushden, Peterborough or Boston Permanent, Full Time If you're passionate about helping others and making a real difference, this could be the perfect role for you! As a Welfare Benefits Advisor at Amplius, you'll provide practical, one-to-one guidance to help customers maximise their income and sustain their tenancies. You'll work closely with supportive colleagues across housing, payment support, external agencies, and community teams to support customers' financial wellbeing. Salary: £40,611.20 (plus optional car allowance of £2,750.28) Contract: Permanent, full time Your week: 36.25 hours Monday - Friday 8.45am - 5pm Location: Hybrid with a weekly presence at one of our Rushden, Boston, Peterborough or Milton Keynes offices. This role will involve travelling to customer's homes. Snapshot of your role Provide expert advice to customers on welfare benefits, income maximisation, and financial resilience. Support customers with benefit applications, reconsiderations, and appeals, liaising with relevant agencies. Conduct financial health checks and offer practical budgeting and money management guidance. Identify and assist customers at risk of arrears, fuel poverty, or financial difficulties. Promote access to banking services, affordable credit, and safe borrowing options. Maintain accurate case records, manage a personal caseload, and prepare clear written communications. Keep up to date with welfare policy changes and contribute to financial inclusion initiatives internally and in the community. Represent customers at tribunals or hearings when required, advocating on their behalf. Liaise with internal departments to ensure a joined-up approach and best outcomes for customers. What you'll need to thrive in this role A people-focused approach, building trust and connecting with customers from all walks of life. Strong common sense and practical intuition, enabling confident decision-making in a range of situations. The ability to understand and adapt to new policies, processes and challenges. Excellent problem-solving skills, with the confidence to think on your feet and find solutions under pressure. Strong organisational skills and reliability, with the ability to manage multiple tasks and priorities effectively. The ability to communicate information clearly and sensitively to a variety of audiences. A positive, proactive attitude, with a willingness to take initiative and support colleagues. An empathetic, professional and patient approach, ensuring individual customer needs are understood. DBS clearance, a full UK driving licence, access to your own vehicle and willingness to travel are all essential requirements for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 4 May Phone screening: 11 May Interviews: 18 May We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.
Apr 22, 2026
Full time
Welfare Benefits Advisor £40,611.20 (plus optional car allowance of £2,750.28) Hybrid - Milton Keynes, Rushden, Peterborough or Boston Permanent, Full Time If you're passionate about helping others and making a real difference, this could be the perfect role for you! As a Welfare Benefits Advisor at Amplius, you'll provide practical, one-to-one guidance to help customers maximise their income and sustain their tenancies. You'll work closely with supportive colleagues across housing, payment support, external agencies, and community teams to support customers' financial wellbeing. Salary: £40,611.20 (plus optional car allowance of £2,750.28) Contract: Permanent, full time Your week: 36.25 hours Monday - Friday 8.45am - 5pm Location: Hybrid with a weekly presence at one of our Rushden, Boston, Peterborough or Milton Keynes offices. This role will involve travelling to customer's homes. Snapshot of your role Provide expert advice to customers on welfare benefits, income maximisation, and financial resilience. Support customers with benefit applications, reconsiderations, and appeals, liaising with relevant agencies. Conduct financial health checks and offer practical budgeting and money management guidance. Identify and assist customers at risk of arrears, fuel poverty, or financial difficulties. Promote access to banking services, affordable credit, and safe borrowing options. Maintain accurate case records, manage a personal caseload, and prepare clear written communications. Keep up to date with welfare policy changes and contribute to financial inclusion initiatives internally and in the community. Represent customers at tribunals or hearings when required, advocating on their behalf. Liaise with internal departments to ensure a joined-up approach and best outcomes for customers. What you'll need to thrive in this role A people-focused approach, building trust and connecting with customers from all walks of life. Strong common sense and practical intuition, enabling confident decision-making in a range of situations. The ability to understand and adapt to new policies, processes and challenges. Excellent problem-solving skills, with the confidence to think on your feet and find solutions under pressure. Strong organisational skills and reliability, with the ability to manage multiple tasks and priorities effectively. The ability to communicate information clearly and sensitively to a variety of audiences. A positive, proactive attitude, with a willingness to take initiative and support colleagues. An empathetic, professional and patient approach, ensuring individual customer needs are understood. DBS clearance, a full UK driving licence, access to your own vehicle and willingness to travel are all essential requirements for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 4 May Phone screening: 11 May Interviews: 18 May We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.
Contact Centre Advisor Location: Hybrid Working % at our Bournemouth Hub with flexibility to work from home Salary : £25,883 per annum Vacancy Type: Permanent, Full Time (37.5 hours per week) If you re looking for a role where no two days are the same, where you can grow, learn, and be part of something meaningful, then our Contact Centre could be the perfect launchpad for your career in housing. This is far more than answering a phone - it s about helping people, problem solving, supporting communities, and being part of a team that cares. Why you ll love working with us A varied, exciting role Fast paced, challenging and rewarding A supportive, friendly team culture A place where your development truly matters Huge opportunities to grow your career At Stonewater, you ll join a team where people build long, fulfilling careers. It s a vibrant environment where colleagues learn new skills, form lasting friendships, and support each other through life s ups and downs. Our Contact Centre Advisors become experts in communication, problem solving, resilience, leadership, and technology - skills that open doors to new roles, new industries, and new futures. What you ll be doing: You ll take ownership of a wide range of customer enquiries across repairs, income, tenancy management, lettings and allocations. You ll provide first time resolutions and exceptional service for customers in general needs, supported housing, home ownership and retirement living. Our hybrid approach means you ll enjoy the best of both worlds - connection and collaboration at our Bournemouth Hub, and flexibility to work from home once you re confident in the role and meeting your goals. Are you: Able to deliver an excellent customer service experience Thrive under pressure and enjoy helping people Resilient, empathetic and a great communicator Organised, focused and able to meet targets Confident using multiple systems then we d love to hear from you! If you have worked in a contact centre before that is just a bonus! Working hours: Shift pattern covering: Monday Friday, 8am 8pm Saturday, 9am 1pm Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Apr 22, 2026
Full time
Contact Centre Advisor Location: Hybrid Working % at our Bournemouth Hub with flexibility to work from home Salary : £25,883 per annum Vacancy Type: Permanent, Full Time (37.5 hours per week) If you re looking for a role where no two days are the same, where you can grow, learn, and be part of something meaningful, then our Contact Centre could be the perfect launchpad for your career in housing. This is far more than answering a phone - it s about helping people, problem solving, supporting communities, and being part of a team that cares. Why you ll love working with us A varied, exciting role Fast paced, challenging and rewarding A supportive, friendly team culture A place where your development truly matters Huge opportunities to grow your career At Stonewater, you ll join a team where people build long, fulfilling careers. It s a vibrant environment where colleagues learn new skills, form lasting friendships, and support each other through life s ups and downs. Our Contact Centre Advisors become experts in communication, problem solving, resilience, leadership, and technology - skills that open doors to new roles, new industries, and new futures. What you ll be doing: You ll take ownership of a wide range of customer enquiries across repairs, income, tenancy management, lettings and allocations. You ll provide first time resolutions and exceptional service for customers in general needs, supported housing, home ownership and retirement living. Our hybrid approach means you ll enjoy the best of both worlds - connection and collaboration at our Bournemouth Hub, and flexibility to work from home once you re confident in the role and meeting your goals. Are you: Able to deliver an excellent customer service experience Thrive under pressure and enjoy helping people Resilient, empathetic and a great communicator Organised, focused and able to meet targets Confident using multiple systems then we d love to hear from you! If you have worked in a contact centre before that is just a bonus! Working hours: Shift pattern covering: Monday Friday, 8am 8pm Saturday, 9am 1pm Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Reports to Head of Insights and Analytics Location Ripe Head Office, Stockport Exchange, 11 Railway Road, Stockport, SK1 3SW Job Purpose Manage and analyse data to provide actionable insights that support decision making, identify whitespace opportunities, and explore new data sources to drive innovation and enhance the organization's competitive edge while ensuring data integrity and accessibility. Principal Accountabilities Ensure all actions and behaviours consistently adhere to RIPE values, demonstrating professionalism, integrity, and a commitment to high standards at all times. Data collection and analysis Collect, clean, and validate data from multiple internal and external sources, ensuring its accuracy and relevance for analysis. Perform detailed data analysis to uncover trends, correlations, and insights that support business objectives. Identify and integrate new data sources to enhance analytical capabilities and explore whitespace opportunities. Develop and maintain automated data pipelines to improve the efficiency of data processing and reporting. Build productive relationships with stakeholders across the business to understand their data requirements and ensure solutions align with strategic goals. Act as a trusted advisor by providing data driven insights and actionable recommendations that address key business challenges. Collaborate with cross functional teams to support projects requiring analytical input or expertise. Proactively communicate updates on data projects, ensuring transparency and alignment with stakeholder expectations. Reporting Develop and deliver accurate, timely, and visually compelling reports and dashboards using tools like Power BI. Provide clear, actionable insights to stakeholders, helping them make informed decisions based on the data. Regularly review and refine reporting processes to ensure they remain aligned with business needs and best practices. Monitor key performance indicators (KPIs) and deliver trend analysis to track business performance over time. FCA Consumer Duty Responsibilities Products and Services Ensure that all activities related to products and services support the provision of customer orientated products and services that are appropriately distributed to the identified target market. Price and Value Ensure that all financial transactions deliver the outcome as expected by the customer and are processed accurately and within the timeframe advised. Ensure that all activities ultimately give customers the information they need, at the right time. Ensure information is presented in a way that customers can understand, allowing them to make informed decisions and pursue their financial objectives. Consumer Support Ensure that all activities support the needs of the customers, enabling them to realise the benefits of products and services and act in their interests without undue hindrance. Ensure that all activities, either directly or indirectly, ensure fair treatment of customers. Experience Requirements A proven track record in data analysis, statistical analysis and predictive modelling Evident experience of database management and data warehousing Demonstrable awareness of regulations and compliance requirements within a financial services environment Clear experience of handling complaints in a customer facing role Demonstrable experience in the insurance industry Working knowledge of Microsoft 365 applications including Word, Excel and Outlook. Proficiency in SQL Familiarity with Data Modelling and ETL processes Proficiency in visualisation tools such as Power BI Personal Attributes Excellent communication skills both verbally and in writing Strong stakeholder management skills with both colleagues and with senior colleagues Exemplary attention to detail Adaptable to change with a proven ability to thrive in dynamic environments A proven ability to interpret complex data sets and provide actionable insights Able to embrace change and work with moving deadlines The ability to translate technical findings into business recommendations Education A minimum of 5 GCSE's or equivalent including Maths and English Educated to A level standard or equivalent A degree or equivalent in a relevant subject such as Computer Science, Statistics or Finance The Ripe Values Roll our sleeves up We take ownership, tackle challenges head on and enable others to do the same. Stay curious We ask questions and love to learn new skills. We find new ways to solve problems, and we back up our expertise with the latest knowledge. Move fast, plan smart We take calculated risks, iterate quickly and adapt - always with a clear vision and customer focus. Note: This job description serves as a general guideline in terms of the requirements and responsibilities of the job role and may be adjusted to meet the evolving needs of the company and regulatory requirements. The company reserves the right to modify the job description as required.
Apr 22, 2026
Full time
Reports to Head of Insights and Analytics Location Ripe Head Office, Stockport Exchange, 11 Railway Road, Stockport, SK1 3SW Job Purpose Manage and analyse data to provide actionable insights that support decision making, identify whitespace opportunities, and explore new data sources to drive innovation and enhance the organization's competitive edge while ensuring data integrity and accessibility. Principal Accountabilities Ensure all actions and behaviours consistently adhere to RIPE values, demonstrating professionalism, integrity, and a commitment to high standards at all times. Data collection and analysis Collect, clean, and validate data from multiple internal and external sources, ensuring its accuracy and relevance for analysis. Perform detailed data analysis to uncover trends, correlations, and insights that support business objectives. Identify and integrate new data sources to enhance analytical capabilities and explore whitespace opportunities. Develop and maintain automated data pipelines to improve the efficiency of data processing and reporting. Build productive relationships with stakeholders across the business to understand their data requirements and ensure solutions align with strategic goals. Act as a trusted advisor by providing data driven insights and actionable recommendations that address key business challenges. Collaborate with cross functional teams to support projects requiring analytical input or expertise. Proactively communicate updates on data projects, ensuring transparency and alignment with stakeholder expectations. Reporting Develop and deliver accurate, timely, and visually compelling reports and dashboards using tools like Power BI. Provide clear, actionable insights to stakeholders, helping them make informed decisions based on the data. Regularly review and refine reporting processes to ensure they remain aligned with business needs and best practices. Monitor key performance indicators (KPIs) and deliver trend analysis to track business performance over time. FCA Consumer Duty Responsibilities Products and Services Ensure that all activities related to products and services support the provision of customer orientated products and services that are appropriately distributed to the identified target market. Price and Value Ensure that all financial transactions deliver the outcome as expected by the customer and are processed accurately and within the timeframe advised. Ensure that all activities ultimately give customers the information they need, at the right time. Ensure information is presented in a way that customers can understand, allowing them to make informed decisions and pursue their financial objectives. Consumer Support Ensure that all activities support the needs of the customers, enabling them to realise the benefits of products and services and act in their interests without undue hindrance. Ensure that all activities, either directly or indirectly, ensure fair treatment of customers. Experience Requirements A proven track record in data analysis, statistical analysis and predictive modelling Evident experience of database management and data warehousing Demonstrable awareness of regulations and compliance requirements within a financial services environment Clear experience of handling complaints in a customer facing role Demonstrable experience in the insurance industry Working knowledge of Microsoft 365 applications including Word, Excel and Outlook. Proficiency in SQL Familiarity with Data Modelling and ETL processes Proficiency in visualisation tools such as Power BI Personal Attributes Excellent communication skills both verbally and in writing Strong stakeholder management skills with both colleagues and with senior colleagues Exemplary attention to detail Adaptable to change with a proven ability to thrive in dynamic environments A proven ability to interpret complex data sets and provide actionable insights Able to embrace change and work with moving deadlines The ability to translate technical findings into business recommendations Education A minimum of 5 GCSE's or equivalent including Maths and English Educated to A level standard or equivalent A degree or equivalent in a relevant subject such as Computer Science, Statistics or Finance The Ripe Values Roll our sleeves up We take ownership, tackle challenges head on and enable others to do the same. Stay curious We ask questions and love to learn new skills. We find new ways to solve problems, and we back up our expertise with the latest knowledge. Move fast, plan smart We take calculated risks, iterate quickly and adapt - always with a clear vision and customer focus. Note: This job description serves as a general guideline in terms of the requirements and responsibilities of the job role and may be adjusted to meet the evolving needs of the company and regulatory requirements. The company reserves the right to modify the job description as required.
Job Title: Sales Manager / Field Sales Manager (Full-time, Permanent) Location: Glasgow and surrounding areas Starting Salary/ Benefits - £35,000 - £45,000 dependant on experience, commission, bonus, health care plan and car allowance - OTE £80,000 About Them Join one of the UK's leading housebuilders and lead a dynamic sales team to drive success in the housing industry. This role offers the chance to make a significant impact while advancing your career in a renowned 5-star environment. Reporting to the Sales Director, the role oversees the Sales teams to maximise opportunities and reach revenue and volume goals through plot negotiation and sales. Required Skills & Qualifications: Proven experience in new homes sales management. Strong leadership and communication skills. Ability to strategize and implement effective sales tactics . Commitment to providing exceptional customer service . Full, clean UK driving license. Day-to-day of the role: Team Management: Effectively manage your team by setting clear objectives, conducting professional development reviews, and providing coaching and training. This ensures that all team members achieve their full potential and meet company targets. Sales Transaction Oversight: Oversee all communication and administration related to sales transactions. This includes liaising with solicitors, estate agents, and financial institutions to ensure that all required documentation is provided and that home sales are audit compliant. CRM Management: Monitor and maintain the Customer Relationship Management (CRM) system to assess the progress of the sales advisor team. This is crucial to ensure that both monetary and volume targets are met. Customer Complaints: Manage customer sales complaints efficiently to maintain high standards of customer satisfaction. Interdepartmental Collaboration: Work cohesively with other departments across the company, such as Construction, Commercial, and Legal. This collaboration is essential to ensure the achievement of completion targets and to provide timely updates relating to plot progress. Health and Safety Advocacy: Advocate the Group Health, Safety, and Environment Policy. Ensure compliance throughout your team to maintain high health and safety standards. Benefits: Competitive salary package. Company car provision. Attractive bonus scheme. Comprehensive health care benefits. Opportunities for personal growth and professional development across various business areas. Ready to elevate your career? Apply now and seize the opportunity to join a high-performing, ambitious team.
Apr 22, 2026
Full time
Job Title: Sales Manager / Field Sales Manager (Full-time, Permanent) Location: Glasgow and surrounding areas Starting Salary/ Benefits - £35,000 - £45,000 dependant on experience, commission, bonus, health care plan and car allowance - OTE £80,000 About Them Join one of the UK's leading housebuilders and lead a dynamic sales team to drive success in the housing industry. This role offers the chance to make a significant impact while advancing your career in a renowned 5-star environment. Reporting to the Sales Director, the role oversees the Sales teams to maximise opportunities and reach revenue and volume goals through plot negotiation and sales. Required Skills & Qualifications: Proven experience in new homes sales management. Strong leadership and communication skills. Ability to strategize and implement effective sales tactics . Commitment to providing exceptional customer service . Full, clean UK driving license. Day-to-day of the role: Team Management: Effectively manage your team by setting clear objectives, conducting professional development reviews, and providing coaching and training. This ensures that all team members achieve their full potential and meet company targets. Sales Transaction Oversight: Oversee all communication and administration related to sales transactions. This includes liaising with solicitors, estate agents, and financial institutions to ensure that all required documentation is provided and that home sales are audit compliant. CRM Management: Monitor and maintain the Customer Relationship Management (CRM) system to assess the progress of the sales advisor team. This is crucial to ensure that both monetary and volume targets are met. Customer Complaints: Manage customer sales complaints efficiently to maintain high standards of customer satisfaction. Interdepartmental Collaboration: Work cohesively with other departments across the company, such as Construction, Commercial, and Legal. This collaboration is essential to ensure the achievement of completion targets and to provide timely updates relating to plot progress. Health and Safety Advocacy: Advocate the Group Health, Safety, and Environment Policy. Ensure compliance throughout your team to maintain high health and safety standards. Benefits: Competitive salary package. Company car provision. Attractive bonus scheme. Comprehensive health care benefits. Opportunities for personal growth and professional development across various business areas. Ready to elevate your career? Apply now and seize the opportunity to join a high-performing, ambitious team.
Elim Housing Association
Gloucester, Gloucestershire
Job Title: Supported Housing Officer Location: Matson Gloucester Salary: £26,000 - £28,000 per annum Job Type : Full Time, Permanent Elim Housing Group is a provider of affordable housing and support services in the West of England and Gloucestershire, our vision is 'to meet housing need and deliver homes that change people's lives'. Last year, our supported housing services helped to make a positive difference in the lives of over 1000 individuals or families. We are large enough to offer security, expertise and career progression, yet small enough to know our staff and neighbourhoods personally. The role is based at Taylor House in Gloucester, reporting to the Team Leader and part of the Supported Housing department. Taylor House provides accommodation-based support for single people and couples with complex, multiple and high-level support needs, aged 18+. 34 residents are housed in a mixture of self-contained accommodation and rooms with shared facilities. What you will be doing: As a Supported Housing Officer, you will be working closely with our clients, supporting them through difficult times in their journey. This involves working in partnership with other agencies and professionals, dealing with stakeholders and housing management issues as well as working closely with our clients on 1 to 1 basis. There will also be an opportunity for you to run a workshop in an area you enjoy. What you will need to be successful: Experience of delivering support services to clients in accommodation-based projects. Knowledge of Psychologically Informed Environments. Ability to manage your time effectively and prioritise your own work. Taking a proactive approach to targets and workload. Able to vary communication to suit the needs and preference of the individual, ensuring staff and clients are listened to and have opportunity to contribute their views. Benefits: Elim colleagues benefit from: 25 days annual holiday rising to 30 days. Annual paid day off for your birthday. Access to training and career development through Elim Skills Academy Company pension. Life Assurance. Annual bonus. Health cash plan, which includes discounts to a wide range of shops and services. Free onsite car parking Values: Elim CARES Values were created in partnership with our customers, staff, Board and other stakeholders, and they represent our commitment to how we deliver our services and work together successfully: C - Customers First - Customers are at the heart of our services and decision making. A - Aspirational and Accountable - We are ambitious for our customers, staff and stakeholders. We work with integrity, learn from mistakes and do what we say we will. R - Results - We work hard and deliver great results for our customers and for Elim. E - Everyone's view matters - We listen to understand, improve and build our services S - Supportive - We tackle challenges head on and inspire each other to achieve our potential. How to apply: For more details on the role and to apply please click the APPLY button below and you'll be redirected to our site to complete your application. If you need any assistance with your application, please contact HR. We want to ensure we are accessible for all applicants interested in a career at Elim. If you need any assistance with your application or are unable to access our website, please contact HR. We will be reviewing applications and contacting candidates who meet the job criteria regularly. Please submit your applications as soon as you can as this role will close as soon as a candidate has been appointed. We are continuously developing our inclusive, values driven culture that welcomes and embraces the diversity of our staff and customers. We are keen to increase our own diversity and particularly welcome applications from underrepresented groups. Candidates with the relevant experience or job titles of: Social Housing Advisor, Housing Needs Assistant, Housing Officer, Housing Support Officer, Housing Assistant, Housing Officer, Housing Services, Housing Assistant, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator may also be considered for this role.
Apr 22, 2026
Full time
Job Title: Supported Housing Officer Location: Matson Gloucester Salary: £26,000 - £28,000 per annum Job Type : Full Time, Permanent Elim Housing Group is a provider of affordable housing and support services in the West of England and Gloucestershire, our vision is 'to meet housing need and deliver homes that change people's lives'. Last year, our supported housing services helped to make a positive difference in the lives of over 1000 individuals or families. We are large enough to offer security, expertise and career progression, yet small enough to know our staff and neighbourhoods personally. The role is based at Taylor House in Gloucester, reporting to the Team Leader and part of the Supported Housing department. Taylor House provides accommodation-based support for single people and couples with complex, multiple and high-level support needs, aged 18+. 34 residents are housed in a mixture of self-contained accommodation and rooms with shared facilities. What you will be doing: As a Supported Housing Officer, you will be working closely with our clients, supporting them through difficult times in their journey. This involves working in partnership with other agencies and professionals, dealing with stakeholders and housing management issues as well as working closely with our clients on 1 to 1 basis. There will also be an opportunity for you to run a workshop in an area you enjoy. What you will need to be successful: Experience of delivering support services to clients in accommodation-based projects. Knowledge of Psychologically Informed Environments. Ability to manage your time effectively and prioritise your own work. Taking a proactive approach to targets and workload. Able to vary communication to suit the needs and preference of the individual, ensuring staff and clients are listened to and have opportunity to contribute their views. Benefits: Elim colleagues benefit from: 25 days annual holiday rising to 30 days. Annual paid day off for your birthday. Access to training and career development through Elim Skills Academy Company pension. Life Assurance. Annual bonus. Health cash plan, which includes discounts to a wide range of shops and services. Free onsite car parking Values: Elim CARES Values were created in partnership with our customers, staff, Board and other stakeholders, and they represent our commitment to how we deliver our services and work together successfully: C - Customers First - Customers are at the heart of our services and decision making. A - Aspirational and Accountable - We are ambitious for our customers, staff and stakeholders. We work with integrity, learn from mistakes and do what we say we will. R - Results - We work hard and deliver great results for our customers and for Elim. E - Everyone's view matters - We listen to understand, improve and build our services S - Supportive - We tackle challenges head on and inspire each other to achieve our potential. How to apply: For more details on the role and to apply please click the APPLY button below and you'll be redirected to our site to complete your application. If you need any assistance with your application, please contact HR. We want to ensure we are accessible for all applicants interested in a career at Elim. If you need any assistance with your application or are unable to access our website, please contact HR. We will be reviewing applications and contacting candidates who meet the job criteria regularly. Please submit your applications as soon as you can as this role will close as soon as a candidate has been appointed. We are continuously developing our inclusive, values driven culture that welcomes and embraces the diversity of our staff and customers. We are keen to increase our own diversity and particularly welcome applications from underrepresented groups. Candidates with the relevant experience or job titles of: Social Housing Advisor, Housing Needs Assistant, Housing Officer, Housing Support Officer, Housing Assistant, Housing Officer, Housing Services, Housing Assistant, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator may also be considered for this role.
Job Title: Sales Manager / Field Sales Manager (Full-time, Permanent) Location: Glasgow and surrounding areas Starting Salary/ Benefits - £35,000 - £45,000 dependant on experience, commission, bonus, health care plan and car allowance - OTE £80,000 About Them Join one of the UK's leading housebuilders and lead a dynamic sales team to drive success in the housing industry. This role offers the chance to make a significant impact while advancing your career in a renowned 5-star environment. Reporting to the Sales Director, the role oversees the Sales teams to maximise opportunities and reach revenue and volume goals through plot negotiation and sales. Required Skills & Qualifications: Proven experience in new homes sales management. Strong leadership and communication skills. Ability to strategize and implement effective sales tactics . Commitment to providing exceptional customer service . Full, clean UK driving license. Day-to-day of the role: Team Management: Effectively manage your team by setting clear objectives, conducting professional development reviews, and providing coaching and training. This ensures that all team members achieve their full potential and meet company targets. Sales Transaction Oversight: Oversee all communication and administration related to sales transactions. This includes liaising with solicitors, estate agents, and financial institutions to ensure that all required documentation is provided and that home sales are audit compliant. CRM Management: Monitor and maintain the Customer Relationship Management (CRM) system to assess the progress of the sales advisor team. This is crucial to ensure that both monetary and volume targets are met. Customer Complaints: Manage customer sales complaints efficiently to maintain high standards of customer satisfaction. Interdepartmental Collaboration: Work cohesively with other departments across the company, such as Construction, Commercial, and Legal. This collaboration is essential to ensure the achievement of completion targets and to provide timely updates relating to plot progress. Health and Safety Advocacy: Advocate the Group Health, Safety, and Environment Policy. Ensure compliance throughout your team to maintain high health and safety standards. Benefits: Competitive salary package. Company car provision. Attractive bonus scheme. Comprehensive health care benefits. Opportunities for personal growth and professional development across various business areas. Ready to elevate your career? Apply now and seize the opportunity to join a high-performing, ambitious team.
Apr 22, 2026
Full time
Job Title: Sales Manager / Field Sales Manager (Full-time, Permanent) Location: Glasgow and surrounding areas Starting Salary/ Benefits - £35,000 - £45,000 dependant on experience, commission, bonus, health care plan and car allowance - OTE £80,000 About Them Join one of the UK's leading housebuilders and lead a dynamic sales team to drive success in the housing industry. This role offers the chance to make a significant impact while advancing your career in a renowned 5-star environment. Reporting to the Sales Director, the role oversees the Sales teams to maximise opportunities and reach revenue and volume goals through plot negotiation and sales. Required Skills & Qualifications: Proven experience in new homes sales management. Strong leadership and communication skills. Ability to strategize and implement effective sales tactics . Commitment to providing exceptional customer service . Full, clean UK driving license. Day-to-day of the role: Team Management: Effectively manage your team by setting clear objectives, conducting professional development reviews, and providing coaching and training. This ensures that all team members achieve their full potential and meet company targets. Sales Transaction Oversight: Oversee all communication and administration related to sales transactions. This includes liaising with solicitors, estate agents, and financial institutions to ensure that all required documentation is provided and that home sales are audit compliant. CRM Management: Monitor and maintain the Customer Relationship Management (CRM) system to assess the progress of the sales advisor team. This is crucial to ensure that both monetary and volume targets are met. Customer Complaints: Manage customer sales complaints efficiently to maintain high standards of customer satisfaction. Interdepartmental Collaboration: Work cohesively with other departments across the company, such as Construction, Commercial, and Legal. This collaboration is essential to ensure the achievement of completion targets and to provide timely updates relating to plot progress. Health and Safety Advocacy: Advocate the Group Health, Safety, and Environment Policy. Ensure compliance throughout your team to maintain high health and safety standards. Benefits: Competitive salary package. Company car provision. Attractive bonus scheme. Comprehensive health care benefits. Opportunities for personal growth and professional development across various business areas. Ready to elevate your career? Apply now and seize the opportunity to join a high-performing, ambitious team.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons The Business Services and Outsourcing team are essential to meeting our clients' evolving requirements. As well as delivering long-term, sustainable value to businesses by providing a range of solutions such as accounting, payroll and compliance services, they also play a key role in tying together many of our services across BDO both domestically and internationally. By building deep and meaningful relationships with a range of clients from ambitious entrepreneurial SMEs to large multi-national groups, our BS&O team don't just advise on their specific business challenges, they open doors for other teams to provide our firm's wider service offering. To succeed in this agile environment, you'll need to demonstrate excellent problem-solving skills and initiative. In return, you'll have the opportunity for progression, and the chance to develop in one of the industry's most exciting and varied roles. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview BDO's Bristol Service Charge team is a centre of excellence for independent reviews of service charges. We are expecting large growth over the coming years to add to our breadth of existing clients. We require a Manager to help us deliver exceptional client service to our expanding client base. You will have overall responsibility for the delivery of high quality independent reviews of annual service charge expenditure for a specific client. You will manage a dedicated team and supervise the process to ensure that our work is efficient, completed within the KPI's, and our offering is tailor-made to suit the client's needs. You will be a point of escalation both internally & for the client and will confidently deal with difficult situations. You will report into the Director and Partner team, providing and implementing solutions where required. You will be actively involved in business development and should actively seek opportunities to grow the business. You'll be someone with: ACA, ACCA or equivalent qualification with experience working in an accountancy practice or other financial environment Significant Service Charge Accounting experience (residential service charge experience preferred) Previous experience of Social Housing Service Charge Accounting advantageous Experience managing junior staff Requirement of 2 days a week minimum in the office. If based in London, we would also expect you to visit the Bristol office once per month on pre-agreed dates. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 22, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons The Business Services and Outsourcing team are essential to meeting our clients' evolving requirements. As well as delivering long-term, sustainable value to businesses by providing a range of solutions such as accounting, payroll and compliance services, they also play a key role in tying together many of our services across BDO both domestically and internationally. By building deep and meaningful relationships with a range of clients from ambitious entrepreneurial SMEs to large multi-national groups, our BS&O team don't just advise on their specific business challenges, they open doors for other teams to provide our firm's wider service offering. To succeed in this agile environment, you'll need to demonstrate excellent problem-solving skills and initiative. In return, you'll have the opportunity for progression, and the chance to develop in one of the industry's most exciting and varied roles. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview BDO's Bristol Service Charge team is a centre of excellence for independent reviews of service charges. We are expecting large growth over the coming years to add to our breadth of existing clients. We require a Manager to help us deliver exceptional client service to our expanding client base. You will have overall responsibility for the delivery of high quality independent reviews of annual service charge expenditure for a specific client. You will manage a dedicated team and supervise the process to ensure that our work is efficient, completed within the KPI's, and our offering is tailor-made to suit the client's needs. You will be a point of escalation both internally & for the client and will confidently deal with difficult situations. You will report into the Director and Partner team, providing and implementing solutions where required. You will be actively involved in business development and should actively seek opportunities to grow the business. You'll be someone with: ACA, ACCA or equivalent qualification with experience working in an accountancy practice or other financial environment Significant Service Charge Accounting experience (residential service charge experience preferred) Previous experience of Social Housing Service Charge Accounting advantageous Experience managing junior staff Requirement of 2 days a week minimum in the office. If based in London, we would also expect you to visit the Bristol office once per month on pre-agreed dates. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests. About the role This is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with some outbound contact as required). The role involves responding to a range of housing-related queries including tenancy management and maintenance issues, raising repair orders, and taking rent payments. The position is hybrid, working 35 hours per week with set office/homeworking days: Monday, Tuesday and Thursday in the office; Wednesday and Friday working from home. The client is looking for someone to start as soon as possible. Interviews are expected to be arranged quickly (potentially end of this week or next week) and are likely to be an informal conversation with the hiring manager. Responsibilities of a Customer Service Advisor: Handle predominantly inbound customer calls (and some outbound calls where needed) Respond to tenancy management enquiries Respond to maintenance/repairs enquiries Raise/submit repair orders Take rent payments over the phone Provide general customer service support and resolve queries at first point of contact where possible Salary and benefits Hybrid working pattern: 3 days office / 2 days from home (Mon/Tue/Thu in office; Wed/Fri WFH) 35 hours per week 18.50- 19 p/h umbrella Ideal candidate Strong customer service experience (essential) Comfortable working on phones in a busy inbound-call environment Able to handle a variety of enquiries including tenancy-related and repairs/maintenance queries Experience in housing is desirable but not essential Background in third sector/public sector/contracted services is preferred but not required Available to start at short notice If this Customer Service Advisor role is for you please apply or contact (url removed)
Apr 22, 2026
Contractor
We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests. About the role This is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with some outbound contact as required). The role involves responding to a range of housing-related queries including tenancy management and maintenance issues, raising repair orders, and taking rent payments. The position is hybrid, working 35 hours per week with set office/homeworking days: Monday, Tuesday and Thursday in the office; Wednesday and Friday working from home. The client is looking for someone to start as soon as possible. Interviews are expected to be arranged quickly (potentially end of this week or next week) and are likely to be an informal conversation with the hiring manager. Responsibilities of a Customer Service Advisor: Handle predominantly inbound customer calls (and some outbound calls where needed) Respond to tenancy management enquiries Respond to maintenance/repairs enquiries Raise/submit repair orders Take rent payments over the phone Provide general customer service support and resolve queries at first point of contact where possible Salary and benefits Hybrid working pattern: 3 days office / 2 days from home (Mon/Tue/Thu in office; Wed/Fri WFH) 35 hours per week 18.50- 19 p/h umbrella Ideal candidate Strong customer service experience (essential) Comfortable working on phones in a busy inbound-call environment Able to handle a variety of enquiries including tenancy-related and repairs/maintenance queries Experience in housing is desirable but not essential Background in third sector/public sector/contracted services is preferred but not required Available to start at short notice If this Customer Service Advisor role is for you please apply or contact (url removed)
