Description The role of a commercial assistant manager is to support the overall delivery of highquality, safe, and wellmaintained commercial retail, entertainment venues and external areas across the Butlins diverse residential estate. This includes hard FM responsibility for multiple Retail venues, splash water-world, Funfair, Entertainment venues and all external grounds and gardens. Working closely with the Commercial and Estate Facilities Manager, the role ensures exceptional guest experience through effective day-to-day coordination, property and estate standards management, and efficient reactive maintenance and preventative maintenance planning. The postholder leads and motivates a team of specialist and multiskilled technicians , providing direction, workload scheduling, performance oversight, and ensuring compliance with health, safety, and statutory standards. They play a key role in maintaining venue operations readiness, responding to technical issues, delivering small works, and supporting long-term asset care strategies. This role requires strong operational leadership, attention to detail, and the ability to manage multiple facilities simultaneously while upholding brand standards and ensuring a seamless retail and entertainment experience for guests and team members alike. This role requires excellent contractor management skills as the role plays a key part in liaising with 3rd party contractors and suppliers for specialist works across resort. General Duties & Key Accountabilities Leadership & People Management Ability to motivate and guide multiskilled teams. Confident in providing feedback, coaching, and supporting development. Calm, fair, and consistent leadership style. Clear and professional communication with guests, team members, and senior managers. Ability to translate technical issues into understandable information. Good listener, able to understand concerns and respond appropriately. Takes responsibility for standards across all commercial and external estate areas. Follows through on issues until fully resolved. ProblemSolving & DecisionMaking Can think on their feet during breakdowns, guest complaints, or operational challenges. Comfortable prioritising issues in a highpressure, fastmoving environment. Organisational Skills Manages multiple sites and tasks at once. Keeps track of maintenance schedules, PPMs, and operational deadlines. Strong sense of structure and planning. Ensures retail venues comply with audit requirements, safety checks, and technical works meet required levels. Identifies early signs of wear, risk, or service failure. Adaptability & Resilience Comfortable with seasonal peaks, unpredictable demands, and changing priorities. Remains professional and calm under pressure. Team Collaboration Works closely with retailers, operators, entertainers, security, and facilities contractors. Builds strong internal relationships to ensure smooth operations. Empathy & Emotional Intelligence Understands team workloads and personal dynamics. Creates a positive, supportive working environment. Operational Support Ensure tools, materials and parts are available and stock levels maintained for department. Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Always focused on delivering great guest experience. Anticipates needs, solves issues proactively, and supports brand standards. Experience & Qualification Requirements Level 3 qualification in Facilities management, hospitality management or building/property maintenance or equivalent experience. IOSH managing safely certification Full UK driving licence NEBOSH General certificate (desirable) Proven experience in commercial building operations or facilities management ideally within a resort/ holiday park or multi-site retail and leisure hospitality environment. Experience supervising a technical or maintenance team Experience managing contractors, supplier and service partners Knowledge or awareness of : Legionella awareness Fire safety awareness Asbestos awareness EHO audit awareness Planned preventative maintenance schedules Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 01, 2026
Full time
Description The role of a commercial assistant manager is to support the overall delivery of highquality, safe, and wellmaintained commercial retail, entertainment venues and external areas across the Butlins diverse residential estate. This includes hard FM responsibility for multiple Retail venues, splash water-world, Funfair, Entertainment venues and all external grounds and gardens. Working closely with the Commercial and Estate Facilities Manager, the role ensures exceptional guest experience through effective day-to-day coordination, property and estate standards management, and efficient reactive maintenance and preventative maintenance planning. The postholder leads and motivates a team of specialist and multiskilled technicians , providing direction, workload scheduling, performance oversight, and ensuring compliance with health, safety, and statutory standards. They play a key role in maintaining venue operations readiness, responding to technical issues, delivering small works, and supporting long-term asset care strategies. This role requires strong operational leadership, attention to detail, and the ability to manage multiple facilities simultaneously while upholding brand standards and ensuring a seamless retail and entertainment experience for guests and team members alike. This role requires excellent contractor management skills as the role plays a key part in liaising with 3rd party contractors and suppliers for specialist works across resort. General Duties & Key Accountabilities Leadership & People Management Ability to motivate and guide multiskilled teams. Confident in providing feedback, coaching, and supporting development. Calm, fair, and consistent leadership style. Clear and professional communication with guests, team members, and senior managers. Ability to translate technical issues into understandable information. Good listener, able to understand concerns and respond appropriately. Takes responsibility for standards across all commercial and external estate areas. Follows through on issues until fully resolved. ProblemSolving & DecisionMaking Can think on their feet during breakdowns, guest complaints, or operational challenges. Comfortable prioritising issues in a highpressure, fastmoving environment. Organisational Skills Manages multiple sites and tasks at once. Keeps track of maintenance schedules, PPMs, and operational deadlines. Strong sense of structure and planning. Ensures retail venues comply with audit requirements, safety checks, and technical works meet required levels. Identifies early signs of wear, risk, or service failure. Adaptability & Resilience Comfortable with seasonal peaks, unpredictable demands, and changing priorities. Remains professional and calm under pressure. Team Collaboration Works closely with retailers, operators, entertainers, security, and facilities contractors. Builds strong internal relationships to ensure smooth operations. Empathy & Emotional Intelligence Understands team workloads and personal dynamics. Creates a positive, supportive working environment. Operational Support Ensure tools, materials and parts are available and stock levels maintained for department. Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Always focused on delivering great guest experience. Anticipates needs, solves issues proactively, and supports brand standards. Experience & Qualification Requirements Level 3 qualification in Facilities management, hospitality management or building/property maintenance or equivalent experience. IOSH managing safely certification Full UK driving licence NEBOSH General certificate (desirable) Proven experience in commercial building operations or facilities management ideally within a resort/ holiday park or multi-site retail and leisure hospitality environment. Experience supervising a technical or maintenance team Experience managing contractors, supplier and service partners Knowledge or awareness of : Legionella awareness Fire safety awareness Asbestos awareness EHO audit awareness Planned preventative maintenance schedules Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
About the Role: As a CBRE IFM Operations Lead, you will be responsible for overseeing a team responsible for planning, managing, and directing business operations for a large region or high-profile client. This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization's goals and strategies. What You'll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Prepare complex reports for revenue, expenses, and other business metrics. Improve financial performance by making recommendations based on reporting data. Direct the monthly forecasting process for assigned clients or regions. Verify all clients and team follow compliance with company policy, business and professional licensing, real estate law, and state, and federal guidelines. Identify the approach to data clean-up when issues are identified. Partner with national teams and departments to identify and implement organizational "best practices. Develop and execute training programs, business processes, and system training programs. Approve all communications of policies, procedures, and initiatives prior to distribution. Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans. Identify and solve technical and operational problems of complexity. Understand and recognize the broader impact across the department. Improve and change existing methods, processes, and standards within the job discipline. Manage operations and maintenance for assigned facilities. Develop operating and capital budgets. Recommend and implement improvements for preventive maintenance programs on an on-going basis. Create and maintain effective building-specific maintenance and safety procedure manuals. Point of contact for maintenance efforts with outside contractors, tenant finish personnel and technicians. Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. Must remain current with latest technology trends. Maintain on-going communication with high profile tenants, clients, owners, facility management team and vendors. Drive the acquisition of new management contracts. Facilitate the development of as-built drawings. Respond to emergency situations (fire, evacuation, equipment failure etc.) and customer concerns. What You'll Need: Bachelor's degree in engineering discipline preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills and an advanced inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Apr 30, 2026
Full time
About the Role: As a CBRE IFM Operations Lead, you will be responsible for overseeing a team responsible for planning, managing, and directing business operations for a large region or high-profile client. This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization's goals and strategies. What You'll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Prepare complex reports for revenue, expenses, and other business metrics. Improve financial performance by making recommendations based on reporting data. Direct the monthly forecasting process for assigned clients or regions. Verify all clients and team follow compliance with company policy, business and professional licensing, real estate law, and state, and federal guidelines. Identify the approach to data clean-up when issues are identified. Partner with national teams and departments to identify and implement organizational "best practices. Develop and execute training programs, business processes, and system training programs. Approve all communications of policies, procedures, and initiatives prior to distribution. Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans. Identify and solve technical and operational problems of complexity. Understand and recognize the broader impact across the department. Improve and change existing methods, processes, and standards within the job discipline. Manage operations and maintenance for assigned facilities. Develop operating and capital budgets. Recommend and implement improvements for preventive maintenance programs on an on-going basis. Create and maintain effective building-specific maintenance and safety procedure manuals. Point of contact for maintenance efforts with outside contractors, tenant finish personnel and technicians. Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. Must remain current with latest technology trends. Maintain on-going communication with high profile tenants, clients, owners, facility management team and vendors. Drive the acquisition of new management contracts. Facilitate the development of as-built drawings. Respond to emergency situations (fire, evacuation, equipment failure etc.) and customer concerns. What You'll Need: Bachelor's degree in engineering discipline preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Extensive organizational skills and an advanced inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Mechanical Technician - North Yorkshire Competitive salary + great benefits A global market-leader with annual revenues of almost $1bn are looking to grow their Mechanical Engineering team by bringing in a number of new Mechanical Technician's to join their established team. This is an excellent opportunity for someone with several years' experience that is looking for a new challenge within a business that produces a number of exciting products.As a Mechanical Technician, you will help design, install, develop, and manufacture various systems and vehicles. You also test these devices, record and analyse data, and report your findings. You will manufacture and test hydraulic hoses and pipe work as well as assemble, proof pressure, setup and test a wide range of subassemblies and tooling. This is alongside completing all necessary documentation and carrying out workshop maintenance as required.This role will be on site in Kirkbymoorside. Package: 37 hours per week Overtime opportunities with time and a half and double time pay 25 days holidays plus bank holidays 5% pension, Private healthcare, life insurance Requirements: Mechanical assembly experience The ability to read and interpret drawings and follow test specifications. Willingness to learn Excellent communication skills. Hand and power tool experience Risk assessments Automotive background would be preferable Effectively, this role is responsible for contributing to the manufacture of world-class products alongside the relevant teams.The company offer an excellent package and are hoping to hold interviews as soon as possible. There is no closing date for this role, relevant applications will be reviewed as soon as they are received. Salary can be disclosed at application / screening stage. Please contact us for more information. Contact - Millie EllisErin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process.Key words; Mechanical Technician, Mechanical Engineer - York, Middlesbrough, Thirsk, Ripon, Scarborough, Whitby, Darlington, Northallerton, Malton, Driffield, Harrogate, Knaresborough, Bridlington, Redcar, Stokesley, Stockton-on-Tees If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Sep 24, 2025
Full time
Mechanical Technician - North Yorkshire Competitive salary + great benefits A global market-leader with annual revenues of almost $1bn are looking to grow their Mechanical Engineering team by bringing in a number of new Mechanical Technician's to join their established team. This is an excellent opportunity for someone with several years' experience that is looking for a new challenge within a business that produces a number of exciting products.As a Mechanical Technician, you will help design, install, develop, and manufacture various systems and vehicles. You also test these devices, record and analyse data, and report your findings. You will manufacture and test hydraulic hoses and pipe work as well as assemble, proof pressure, setup and test a wide range of subassemblies and tooling. This is alongside completing all necessary documentation and carrying out workshop maintenance as required.This role will be on site in Kirkbymoorside. Package: 37 hours per week Overtime opportunities with time and a half and double time pay 25 days holidays plus bank holidays 5% pension, Private healthcare, life insurance Requirements: Mechanical assembly experience The ability to read and interpret drawings and follow test specifications. Willingness to learn Excellent communication skills. Hand and power tool experience Risk assessments Automotive background would be preferable Effectively, this role is responsible for contributing to the manufacture of world-class products alongside the relevant teams.The company offer an excellent package and are hoping to hold interviews as soon as possible. There is no closing date for this role, relevant applications will be reviewed as soon as they are received. Salary can be disclosed at application / screening stage. Please contact us for more information. Contact - Millie EllisErin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process.Key words; Mechanical Technician, Mechanical Engineer - York, Middlesbrough, Thirsk, Ripon, Scarborough, Whitby, Darlington, Northallerton, Malton, Driffield, Harrogate, Knaresborough, Bridlington, Redcar, Stokesley, Stockton-on-Tees If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Sep 23, 2025
Full time
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Sep 22, 2025
Full time
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Sep 22, 2025
Full time
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Sep 22, 2025
Full time
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Sep 22, 2025
Full time
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
Sep 22, 2025
Full time
Are you ready to take the next step in your leadership career and help shape the future of the UK's most trusted breakdown service? We're looking for a dynamic Patrol Team Manager to join our Roadside Operations team. In this High-impact role, you'll be leading from the front - coaching, motivating and developing a team of up to 50 patrols to deliver industry leading service to our members. What you'll do Lead, coach and develop a high-performing team of Patrols to exceed customer expectations and achieve operational targets Take full ownership of service delivery and efficiency in your region, ensuring optimal utilisation of your mobile workforce Collaborate with key departments including CSC, Technical, HR, Customer Care and Training to align service standards and operational goals Ensure legal compliance, safe working practices and effective asset management in line with company policy Drive team engagement through regular feedback, recognition and coaching sessions Manage performance through SMART objectives, ensuring both service KPIs and revenue targets are achieved What you'll need Proven experience managing and developing field-based teams in a performance driven environment Strong leadership and coaching skills with a track record of delivering against KPIs Excellent interpersonal, communication and influencing skills across all levels Commercial awareness and a strong understanding of service-led operations Sound knowledge of compliance, health and safety standards and the breakdown recovery sector Desirable qualifications NVQ Level 4 or equivalent in management (Or willingness to work towards this) Frontline management experience FSA compliance knowledge What you'll get with the RAC Work pattern of 40-hours weekly Family leave support including paid time off, flexibility and resources to help balance work and family commitments Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering Confidential personal support service, available 24 hours per days every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme after 12 months of employment. You'll enjoy significant tax savings, including electric vehicle options Free RAC Ultimate Complete Breakdown Service from day one Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and more About us The RAC have been rescuing the nation's drivers since 1897. We're one of the country's most well-known and trusted brands. As our business goes from strength to strength, we're looking for skilled Vehicle Technicians to join our team. We're committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.
