Connexus exists to ensure our customers have homes they can build a life in, and our repairs and maintenance service is central to making that happen. Were looking for a Head of Repairs Operations to lead this vital function and play a key role in shaping the future of our homes and communities. Reporting to the Chief Operating Officer, youll provide operational leadership across repairs and mainte click apply for full job details
Apr 28, 2026
Full time
Connexus exists to ensure our customers have homes they can build a life in, and our repairs and maintenance service is central to making that happen. Were looking for a Head of Repairs Operations to lead this vital function and play a key role in shaping the future of our homes and communities. Reporting to the Chief Operating Officer, youll provide operational leadership across repairs and mainte click apply for full job details
We are proud to be partnering the Greater Birmingham Chambers of Commerce, a unique, established and highly regarded membership organisation is seeking an exceptional Finance Director to join its Senior Leadership Team. With a long-standing heritage and a strong reputation for supporting businesses across the region, the organisation combines strategic influence with commercial delivery to drive economic growth. Following the retirement of the current postholder, this is an opportunity to take on a key executive role at the heart of a complex and impactful organisation. The Role: Reporting to the Chief Executive Officer, the Finance Director will act as a trusted adviser to the CEO and Board, with responsibility for financial strategy, organisational resilience, and corporate governance. You will lead financial planning across a diverse income base, including membership, commercial services, and publicly funded programmes. The role requires oversight of liquidity, forecasting, and the delivery of high-quality financial insight to support strategic decision-making. In addition to core financial leadership, you will play an important role in strengthening governance, including responsibilities aligned to Company Secretary duties. You will oversee organisational risk and act as Executive Sponsor for a major multi-year digital transformation programme, central to the organisation's long-term strategy. This is a broad and influential senior leadership role, suited to an experienced Finance Director who thrives at the intersection of strategy, governance, and organisational performance. You will not be expected to be a subject matter expert in digital transformation or all operational areas within scope, but you will be comfortable drawing on external expertise and exercising sound executive judgement. About You: You will be a qualified accountant with significant post-qualification experience in senior financial leadership roles, ideally within complex, multi-stakeholder environments. You will bring: Strong technical and commercial judgement Experience working closely with Boards or Trustees A track record of playing a leading role in organisational change or transformation Confidence operating at executive level and communicating complex issues to non-finance audiences High integrity, strong interpersonal skills, and a collaborative leadership style
Apr 28, 2026
Full time
We are proud to be partnering the Greater Birmingham Chambers of Commerce, a unique, established and highly regarded membership organisation is seeking an exceptional Finance Director to join its Senior Leadership Team. With a long-standing heritage and a strong reputation for supporting businesses across the region, the organisation combines strategic influence with commercial delivery to drive economic growth. Following the retirement of the current postholder, this is an opportunity to take on a key executive role at the heart of a complex and impactful organisation. The Role: Reporting to the Chief Executive Officer, the Finance Director will act as a trusted adviser to the CEO and Board, with responsibility for financial strategy, organisational resilience, and corporate governance. You will lead financial planning across a diverse income base, including membership, commercial services, and publicly funded programmes. The role requires oversight of liquidity, forecasting, and the delivery of high-quality financial insight to support strategic decision-making. In addition to core financial leadership, you will play an important role in strengthening governance, including responsibilities aligned to Company Secretary duties. You will oversee organisational risk and act as Executive Sponsor for a major multi-year digital transformation programme, central to the organisation's long-term strategy. This is a broad and influential senior leadership role, suited to an experienced Finance Director who thrives at the intersection of strategy, governance, and organisational performance. You will not be expected to be a subject matter expert in digital transformation or all operational areas within scope, but you will be comfortable drawing on external expertise and exercising sound executive judgement. About You: You will be a qualified accountant with significant post-qualification experience in senior financial leadership roles, ideally within complex, multi-stakeholder environments. You will bring: Strong technical and commercial judgement Experience working closely with Boards or Trustees A track record of playing a leading role in organisational change or transformation Confidence operating at executive level and communicating complex issues to non-finance audiences High integrity, strong interpersonal skills, and a collaborative leadership style
Head of Creative Strategy ECD Business Unit 2 Performance Creative Strategy & Operations Reports to: Chief Creative Officer Function: External Creative Division (ECD), Business Unit 2 Location: Hybrid, Central London (Camden) Compensation: Competitive Salary + Benefit Scheme + 28 days Paid Holiday + Private Health The Opportunity We're looking for an experienced operator and leader to join the senior management team of the UK's largest performance creative department. Hambi Media (ECD) is the creative engine of the Soar Group - the UK's independent Meta agency. Our Creative Strategy department is the group's single biggest revenue driver, producing performance creative across High Production video, UGC, and Static for 7-9 figure DTC and e-commerce brands. We manage over £100M in ad spend and operate 13 creative pods. This is not a role for someone who wants to write scripts or build decks. This is a senior leadership hire focused on how the department runs, scales, and performs. You will partner with the Head of Creative Strategy (who owns the creative methodology and domain expertise) while you take ownership of operational excellence, leadership structure, and department performance. Your role is to turn a high-performing department into a world-class one through systems, standards, and people. What You'll Own Department Leadership & Team Development Lead and line-manage a team of Creative Leads, Senior Creative Strategists, and Creative Strategists - setting the bar for performance, accountability, and professional standards across the department Develop senior strategists and creative leads into confident, autonomous leaders - coaching them through difficult conversations, client escalations, strategic thinking, and team management Partner with the Head of Creative Strategy on department direction: you bring the leadership and operational excellence; she brings the creative strategy domain expertise Own the people strategy for the department: performance management, progression frameworks, capacity planning, and succession Build and maintain a department culture of ownership, curiosity, and relentless improvement - one where the team is motivated, stretched, and proud to work Operational Excellence & Standards Set and enforce quality standards across all creative output - High Production, UGC, and Static - ensuring consistency across every pod Champion process improvement and identify bottlenecks before they become blockers - from briefing workflows to reporting cadences to production handoffs Act as the feedback loop between the Creative Strategy team and senior leadership - surfacing patterns, risks, and opportunities that the CCO needs to see Drive accountability through clear KPIs, and a rhythm of performance conversations that keep the department sharp Strategic & Commercial Impact Ensure the department's creative output is commercially impactful - work that drives measurable results for clients across Meta, whilst remaining profitable Support the commercial growth of the department - working with the CCO and wider C-suite to evolve the service offering, identify revenue opportunities, and contribute to business strategy Think beyond delivery: you're here to help shape what the department becomes, not just keep it running Cross-Functional Collaboration Work closely with Account Management, Production, Post-Production, and Media Buying teams to ensure seamless delivery and aligned priorities Contribute to department-wide rituals (Monthly Momentum, Friday shoutouts, quarterly reviews) and drive cross-pod knowledge sharing Be a visible, trusted leader across the wider group - not just within the Creative Strategy team Who We're Looking For This role demands someone who can lead from the front, raise the bar on creative thinking and leadership, and take ownership of outcomes, not just output. Must-Have Proven experience leading large teams (20+ people minimum) - this is the most important requirement. You've built, scaled, or led a department or function of this size, ideally within an agency or marketing services environment Experience developing senior executors into leaders - you've coached managers, set progression frameworks, and built the kind of leadership bench that lets a department run without you in every room Strong commercial acumen - you've owned department P&Ls and are experienced in spreadsheets Agency or marketing services background - you understand the pace, client dynamics, and operational complexity of agency life. Your experience doesn't make you slow or too big for 'scrappiness' when required Excellent communicator - you can present in an empowering and inspiring way, lead team meetings, deliver tough feedback with care, and write clearly Cultural leader - you naturally set the tone for the teams around you. People want to work for you because you make them better Nice-to-Have Experience within creative strategy, performance creative, or paid social specifically - valuable but not essential. Our Head of Creative Strategy owns the domain methodology; you bring the leadership lens Understanding of DTC / e-commerce business models and the brands we serve Familiarity with the Meta and TikTok advertising ecosystems Experience with AI-augmented creative workflows or production innovation What Success Looks Like In your first 3 months: You've built trust with every Creative Lead and Senior Strategist - they see you as someone who makes them better You've established a clear operating rhythm: regular 1:1s, performance check-ins, and a visible presence across the department You've identified the top 3 operational or cultural improvements the department needs and started executing on them Katy and the senior team are operating with more confidence and autonomy because you've created the leadership structure that supports them By month 6: The department is running at a higher standard - measurably. Creative quality, team satisfaction, and delivery consistency have all improved You've developed at least 2 senior team members into demonstrably stronger leaders You're a trusted voice at the senior management table - contributing to business strategy, not just department updates The CCO's time has shifted: less firefighting, more innovation - because you own the department's operational performance About the Soar Group The Soar Group is one of the UK's fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK's largest performance creative division. For You Advertising: The UK's independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale. Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group's client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK's largest Creative Strategy department with design, production, strategy, and UGC all under one roof. What Sets Us Apart Nominated for Meta's Creative Diversity Award 2025, the only independent agency recognised Highest independent agency spend on Meta in 2025 Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US Two production studios (London and Manchester) Creators of D2C Diaries, one of the UK's leading eCommerce podcasts Partnered with Meta, TikTok, Foreplay, and Triple Whale Benefits 28 days paid holiday including birthday leave, Christmas Eve and New Year's Eve Long-service holiday scheme: after 2 years' service, you'll receive 1 extra day of annual leave for every year of service Flexible and hybrid working (2 days in office) Regular team socials Company Private Health and life insurance scheme Company pension scheme Work abroad for 1 month a year
Apr 28, 2026
Full time
Head of Creative Strategy ECD Business Unit 2 Performance Creative Strategy & Operations Reports to: Chief Creative Officer Function: External Creative Division (ECD), Business Unit 2 Location: Hybrid, Central London (Camden) Compensation: Competitive Salary + Benefit Scheme + 28 days Paid Holiday + Private Health The Opportunity We're looking for an experienced operator and leader to join the senior management team of the UK's largest performance creative department. Hambi Media (ECD) is the creative engine of the Soar Group - the UK's independent Meta agency. Our Creative Strategy department is the group's single biggest revenue driver, producing performance creative across High Production video, UGC, and Static for 7-9 figure DTC and e-commerce brands. We manage over £100M in ad spend and operate 13 creative pods. This is not a role for someone who wants to write scripts or build decks. This is a senior leadership hire focused on how the department runs, scales, and performs. You will partner with the Head of Creative Strategy (who owns the creative methodology and domain expertise) while you take ownership of operational excellence, leadership structure, and department performance. Your role is to turn a high-performing department into a world-class one through systems, standards, and people. What You'll Own Department Leadership & Team Development Lead and line-manage a team of Creative Leads, Senior Creative Strategists, and Creative Strategists - setting the bar for performance, accountability, and professional standards across the department Develop senior strategists and creative leads into confident, autonomous leaders - coaching them through difficult conversations, client escalations, strategic thinking, and team management Partner with the Head of Creative Strategy on department direction: you bring the leadership and operational excellence; she brings the creative strategy domain expertise Own the people strategy for the department: performance management, progression frameworks, capacity planning, and succession Build and maintain a department culture of ownership, curiosity, and relentless improvement - one where the team is motivated, stretched, and proud to work Operational Excellence & Standards Set and enforce quality standards across all creative output - High Production, UGC, and Static - ensuring consistency across every pod Champion process improvement and identify bottlenecks before they become blockers - from briefing workflows to reporting cadences to production handoffs Act as the feedback loop between the Creative Strategy team and senior leadership - surfacing patterns, risks, and opportunities that the CCO needs to see Drive accountability through clear KPIs, and a rhythm of performance conversations that keep the department sharp Strategic & Commercial Impact Ensure the department's creative output is commercially impactful - work that drives measurable results for clients across Meta, whilst remaining profitable Support the commercial growth of the department - working with the CCO and wider C-suite to evolve the service offering, identify revenue opportunities, and contribute to business strategy Think beyond delivery: you're here to help shape what the department becomes, not just keep it running Cross-Functional Collaboration Work closely with Account Management, Production, Post-Production, and Media Buying teams to ensure seamless delivery and aligned priorities Contribute to department-wide rituals (Monthly Momentum, Friday shoutouts, quarterly reviews) and drive cross-pod knowledge sharing Be a visible, trusted leader across the wider group - not just within the Creative Strategy team Who We're Looking For This role demands someone who can lead from the front, raise the bar on creative thinking and leadership, and take ownership of outcomes, not just output. Must-Have Proven experience leading large teams (20+ people minimum) - this is the most important requirement. You've built, scaled, or led a department or function of this size, ideally within an agency or marketing services environment Experience developing senior executors into leaders - you've coached managers, set progression frameworks, and built the kind of leadership bench that lets a department run without you in every room Strong commercial acumen - you've owned department P&Ls and are experienced in spreadsheets Agency or marketing services background - you understand the pace, client dynamics, and operational complexity of agency life. Your experience doesn't make you slow or too big for 'scrappiness' when required Excellent communicator - you can present in an empowering and inspiring way, lead team meetings, deliver tough feedback with care, and write clearly Cultural leader - you naturally set the tone for the teams around you. People want to work for you because you make them better Nice-to-Have Experience within creative strategy, performance creative, or paid social specifically - valuable but not essential. Our Head of Creative Strategy owns the domain methodology; you bring the leadership lens Understanding of DTC / e-commerce business models and the brands we serve Familiarity with the Meta and TikTok advertising ecosystems Experience with AI-augmented creative workflows or production innovation What Success Looks Like In your first 3 months: You've built trust with every Creative Lead and Senior Strategist - they see you as someone who makes them better You've established a clear operating rhythm: regular 1:1s, performance check-ins, and a visible presence across the department You've identified the top 3 operational or cultural improvements the department needs and started executing on them Katy and the senior team are operating with more confidence and autonomy because you've created the leadership structure that supports them By month 6: The department is running at a higher standard - measurably. Creative quality, team satisfaction, and delivery consistency have all improved You've developed at least 2 senior team members into demonstrably stronger leaders You're a trusted voice at the senior management table - contributing to business strategy, not just department updates The CCO's time has shifted: less firefighting, more innovation - because you own the department's operational performance About the Soar Group The Soar Group is one of the UK's fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK's largest performance creative division. For You Advertising: The UK's independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale. Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group's client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK's largest Creative Strategy department with design, production, strategy, and UGC all under one roof. What Sets Us Apart Nominated for Meta's Creative Diversity Award 2025, the only independent agency recognised Highest independent agency spend on Meta in 2025 Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US Two production studios (London and Manchester) Creators of D2C Diaries, one of the UK's leading eCommerce podcasts Partnered with Meta, TikTok, Foreplay, and Triple Whale Benefits 28 days paid holiday including birthday leave, Christmas Eve and New Year's Eve Long-service holiday scheme: after 2 years' service, you'll receive 1 extra day of annual leave for every year of service Flexible and hybrid working (2 days in office) Regular team socials Company Private Health and life insurance scheme Company pension scheme Work abroad for 1 month a year
Employment Type: Full time Location: Remote, UK or Ireland Salary: £62,000 - £72,000 (GBP)25 days holiday plus other benefits. Closing: 9:00am, 4th May 2026 BST Job Description About GLAN GLAN is an independent non-profit organisation made up of lawyers, investigators and campaigners. We pursue legal action against powerful actors involved in serious human rights violations and environmental harms, working across borders with international and local grassroots organisations. Our vision is justice across borders. We are a fully remote team - our committed colleagues are spread across multiple countries, and we have offices in Ireland and the UK. We currently work across three key focus areas: Accountability for Atrocity Crimes Environment and Climate Litigation Abuses in Value Chains About the role The Chief Operating Officer at GLAN will play a crucial role in steering the team in the successful implementation of the charity's organisational strategy, and will be responsible for ensuring the day-to-day smooth running of the organisation - in order to build a sustainable, compliant, resilient and well-governed organisation. The ideal candidate We are looking for an experienced leader with a proven track-record of delivering financial oversight and overseeing complex budgets and projects to completion in a fast-paced environment. We are looking for someone who possesses excellent people skills, who is emotionally intelligent and can guide a dynamic team remotely. The Chief Operating Officer will be responsible for the delivery of core services and will manage a core team of staff to deliver Finance, HR, Fundraising, Communications and Governance. The ideal candidate will have demonstrable experience in a similar role, with in depth understanding of how charitable, purpose driven organisations operate. You must have excellent leadership skills, a solid grasp of data analysis and performance metrics, financial planning and budgeting skills, and an advanced understanding of business planning, budget and project management. Key Responsibilities Senior Leadership Lead the Senior Leadership team in the implementation of our revised organisational strategy . Ensure organisation-wide financial oversight and operational business planning. Provide guidance and support to GLAN's team. Deputise for the CEO when necessary and take ownership of high-level decision-making. Operational oversight Maintain operational oversight so that legal, advocacy, funding and finance align with GLAN's organisational strategy. Oversee and facilitate the flow of information between the legal and operational teams so that our legal case works aligns with finances, commitments to funders, team capacity, and communications plans. Ensure that systems enable on-going monitoring of expenditure so that fundraising and finance are aware of gaps/underspends. Help ensure cases/teams are sufficiently resourced in terms of staff capacity. Ensure joined up working, and provide strategic guidance when challenges arise. People and culture Provide strong leadership to ensure a professional and healthy working culture. Build on GLAN's existing commitments to a working culture that is in line with our values, overseeing team-wide consistency to HR line-management, 1:1's, annual 360 reviews and performance. Oversee recruitment, onboarding, performance management, and staff development and staff feedback. Ensure policies on anti-racism, equality, diversity, inclusion and wellbeing are embedded in how we work. Support the embedding of GLAN's values across GLAN's work. Oversee relationship and dialogue between GLAN's SLT and Trade Union representatives. Governance and Board relationships Lead on ensuring that GLAN is compliant with our legal, regulatory, health & safety, data protection / GDPR and employment law obligations. Ensure we have all necessary policies in place and take the lead on coordinating the establishment and review of existing and further policies. Oversee the regular review of GLAN's risk management frameworks and our risk register. Oversee GLAN's governance structures (internal reporting, Board meetings etc.), ensuring decisions are well informed and documented. Financial oversight Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll. Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations. Manage relationships with external accountants, auditors, banks, and financial service providers. Ensure best practices are followed and financial risk is identified and managed appropriately. Operations Ensure the smooth running of IT, data protection, office management. Managing relationships with our external providers. Person Specification Essential Minimum of 8 years of experience in senior leadership roles, delivering successful organisational financial oversight- with expertise in business planning and complex project management. Demonstrable experience of high-level budgeting, forecasting, auditing, proven accountability for ensuring financial sustainability and compliance. Minimum of 10 year's line management experience. Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail. Sound judgement, risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc. Exceptionally organised and able to manage multiple priorities. Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly. Strong collaborative approach, ability to work across teams, offer guidance to other senior level staff, and clear people management skills. Expertise in ensuring compliance with relevant legislation, policies, and procedures, particularly in the charity sector. Understanding of UK charity law and governance, including experience with Board of Trustees. Aptitude in decision making and problem solving, and confidence in providing guidance to boards and CEO. Warm, people-centred and positive approach. Emotionally intelligent, able to self-reflect, be honest and conduct open conversations with sensitivity. Solution-orientated, able to anticipate and resolve challenges. Strong alignment with GLAN's values and our mission. Strong commitment to diversity, equity and inclusion and committed to GLAN's ongoing anti-racist learning and practice. Commitment to developing an organisational culture in which our team thrives and we can achieve meaningful impact in our work. Ability to handle difficult situations and handle confidential information. Ability to balance GLAN's operational priorities with our values. Desirable Experience of operating in non-profit / mission-driven / legal organisations. Previous experience working in a human rights or environmental protection focussed setting. Legal or compliance experience. Experience of change management and scaling teams or systems. Experience of hybrid / remote team leadership . Experience of supporting culture building. Experience of working to decolonial commitments. Experience of delivering organisational change programmes. Legal or compliance experience. Experience of change management and scaling teams or systems. Experience of hybrid / remote team leadership Commitment to equity, learning and continuous improvement. Knowledge of HR practices and employment law. Fundraising experience. Accountancy qualification, Leadership or management qualifications, Project management qualifications e.g. Prince2 Our values Decolonial - We are committed to building decolonial, anti-racist, and anti-oppressive approaches at GLAN. Collective Power - We believe lasting change is built through collective action and power sharing. Responsive - Working across interconnected global systems that are ever in flux, we aim to be adaptable, nimble and responsive to make the biggest impact we can. Steadfast - We know the kind of change we want to see won't happen overnight, that's why we strongly value patience and persistence. Self-Reflective - We recognise the power and privilege we hold as an organization. We're committed to fostering a culture of honesty, reflection, and continuous learning, constantly examining how we work within the system and why to help us strengthen both our organisation and the movements we support work within the system. Equality, Diversity & Inclusion We particularly welcome applications from candidates with lived experience of the issues that GLAN works on. We strongly encourage applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. We use an anonymised recruitment process to ensure fairness . click apply for full job details
Apr 28, 2026
Full time
Employment Type: Full time Location: Remote, UK or Ireland Salary: £62,000 - £72,000 (GBP)25 days holiday plus other benefits. Closing: 9:00am, 4th May 2026 BST Job Description About GLAN GLAN is an independent non-profit organisation made up of lawyers, investigators and campaigners. We pursue legal action against powerful actors involved in serious human rights violations and environmental harms, working across borders with international and local grassroots organisations. Our vision is justice across borders. We are a fully remote team - our committed colleagues are spread across multiple countries, and we have offices in Ireland and the UK. We currently work across three key focus areas: Accountability for Atrocity Crimes Environment and Climate Litigation Abuses in Value Chains About the role The Chief Operating Officer at GLAN will play a crucial role in steering the team in the successful implementation of the charity's organisational strategy, and will be responsible for ensuring the day-to-day smooth running of the organisation - in order to build a sustainable, compliant, resilient and well-governed organisation. The ideal candidate We are looking for an experienced leader with a proven track-record of delivering financial oversight and overseeing complex budgets and projects to completion in a fast-paced environment. We are looking for someone who possesses excellent people skills, who is emotionally intelligent and can guide a dynamic team remotely. The Chief Operating Officer will be responsible for the delivery of core services and will manage a core team of staff to deliver Finance, HR, Fundraising, Communications and Governance. The ideal candidate will have demonstrable experience in a similar role, with in depth understanding of how charitable, purpose driven organisations operate. You must have excellent leadership skills, a solid grasp of data analysis and performance metrics, financial planning and budgeting skills, and an advanced understanding of business planning, budget and project management. Key Responsibilities Senior Leadership Lead the Senior Leadership team in the implementation of our revised organisational strategy . Ensure organisation-wide financial oversight and operational business planning. Provide guidance and support to GLAN's team. Deputise for the CEO when necessary and take ownership of high-level decision-making. Operational oversight Maintain operational oversight so that legal, advocacy, funding and finance align with GLAN's organisational strategy. Oversee and facilitate the flow of information between the legal and operational teams so that our legal case works aligns with finances, commitments to funders, team capacity, and communications plans. Ensure that systems enable on-going monitoring of expenditure so that fundraising and finance are aware of gaps/underspends. Help ensure cases/teams are sufficiently resourced in terms of staff capacity. Ensure joined up working, and provide strategic guidance when challenges arise. People and culture Provide strong leadership to ensure a professional and healthy working culture. Build on GLAN's existing commitments to a working culture that is in line with our values, overseeing team-wide consistency to HR line-management, 1:1's, annual 360 reviews and performance. Oversee recruitment, onboarding, performance management, and staff development and staff feedback. Ensure policies on anti-racism, equality, diversity, inclusion and wellbeing are embedded in how we work. Support the embedding of GLAN's values across GLAN's work. Oversee relationship and dialogue between GLAN's SLT and Trade Union representatives. Governance and Board relationships Lead on ensuring that GLAN is compliant with our legal, regulatory, health & safety, data protection / GDPR and employment law obligations. Ensure we have all necessary policies in place and take the lead on coordinating the establishment and review of existing and further policies. Oversee the regular review of GLAN's risk management frameworks and our risk register. Oversee GLAN's governance structures (internal reporting, Board meetings etc.), ensuring decisions are well informed and documented. Financial oversight Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll. Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations. Manage relationships with external accountants, auditors, banks, and financial service providers. Ensure best practices are followed and financial risk is identified and managed appropriately. Operations Ensure the smooth running of IT, data protection, office management. Managing relationships with our external providers. Person Specification Essential Minimum of 8 years of experience in senior leadership roles, delivering successful organisational financial oversight- with expertise in business planning and complex project management. Demonstrable experience of high-level budgeting, forecasting, auditing, proven accountability for ensuring financial sustainability and compliance. Minimum of 10 year's line management experience. Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail. Sound judgement, risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc. Exceptionally organised and able to manage multiple priorities. Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly. Strong collaborative approach, ability to work across teams, offer guidance to other senior level staff, and clear people management skills. Expertise in ensuring compliance with relevant legislation, policies, and procedures, particularly in the charity sector. Understanding of UK charity law and governance, including experience with Board of Trustees. Aptitude in decision making and problem solving, and confidence in providing guidance to boards and CEO. Warm, people-centred and positive approach. Emotionally intelligent, able to self-reflect, be honest and conduct open conversations with sensitivity. Solution-orientated, able to anticipate and resolve challenges. Strong alignment with GLAN's values and our mission. Strong commitment to diversity, equity and inclusion and committed to GLAN's ongoing anti-racist learning and practice. Commitment to developing an organisational culture in which our team thrives and we can achieve meaningful impact in our work. Ability to handle difficult situations and handle confidential information. Ability to balance GLAN's operational priorities with our values. Desirable Experience of operating in non-profit / mission-driven / legal organisations. Previous experience working in a human rights or environmental protection focussed setting. Legal or compliance experience. Experience of change management and scaling teams or systems. Experience of hybrid / remote team leadership . Experience of supporting culture building. Experience of working to decolonial commitments. Experience of delivering organisational change programmes. Legal or compliance experience. Experience of change management and scaling teams or systems. Experience of hybrid / remote team leadership Commitment to equity, learning and continuous improvement. Knowledge of HR practices and employment law. Fundraising experience. Accountancy qualification, Leadership or management qualifications, Project management qualifications e.g. Prince2 Our values Decolonial - We are committed to building decolonial, anti-racist, and anti-oppressive approaches at GLAN. Collective Power - We believe lasting change is built through collective action and power sharing. Responsive - Working across interconnected global systems that are ever in flux, we aim to be adaptable, nimble and responsive to make the biggest impact we can. Steadfast - We know the kind of change we want to see won't happen overnight, that's why we strongly value patience and persistence. Self-Reflective - We recognise the power and privilege we hold as an organization. We're committed to fostering a culture of honesty, reflection, and continuous learning, constantly examining how we work within the system and why to help us strengthen both our organisation and the movements we support work within the system. Equality, Diversity & Inclusion We particularly welcome applications from candidates with lived experience of the issues that GLAN works on. We strongly encourage applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. We use an anonymised recruitment process to ensure fairness . click apply for full job details
Thank you for your interest in the post of Chief Operating Officer of Worcester Cathedral. In this important role the new COO will work with the Dean and colleagues of the Cathedral Chapter to support the ministry and mission of the Cathedral and deliver the next phase of our strategic vision. The COO plays a central role in delivering the Chapter s strategy and plans, maximising resources and commercial activities and managing the day-to-day operation of the Cathedral, while nurturing its unique character and vision. The role carries a broad and critical remit across a particular and complex organisational infrastructure. The role of the Chief Operating Officer (COO) is one of two statutory chief officer roles under the Cathedral Measure 2021, along with the Chief Financial Officer (CFO). We believe that to be successful in the role, the COO will need to demonstrate a significant track record of strategic leadership in a complex and diverse operation. Whether their background is in the public, non-for-profit, or private sector, they will be a proven leader with acute political sensitivity and judgement, and outstanding communication and commercial skills. We are looking for an enterprising and creative thinker, with the intellectual rigour and relationship skills to be credible and influential with all our key stakeholders. Overall executive leadership at the Cathedral is exercised by the Senior Executive Team (SET). The SET comprises the Dean (as equivalent to CEO), the Residentiary Canons, the Chief Operating Officer (COO) and the Chief Financial Officer (CFO). The Senior Executive Team meets fortnightly, and the COO is expected to take an active part in those meetings and the wider executive function. The Senior Management Group (SMG) is chaired by the COO and comprises the residentiary canons, the COO and all heads of departments, and meets fortnightly. This is a challenging role with some complex and demanding tasks at an exciting time of change for Worcester. It offers an outstanding opportunity to bring new thinking to the life of the Cathedral in a context where colleagues will offer both strong support and significant stimulus. Main duties and responsibilities: Governance To facilitate good governance processes, and to ensure that all policies and procedures are compliant; to work with the Dean to shape the agenda and implement the decision of the Chapter. Leadership and management of the staff To provide leadership and managements of the staff team. Finance To work with the Chief Financial Officer to ensure there is a strategic plan in place for finance; to work closely with the Finance Committee and finance and fundraising staff to ensure regular and relevant reports are produced, cash flow is monitored, and an annual Chapter budget is drawn up. Fabric To have oversight of the fabric of the Cathedral and precinct, in conjunction with the Surveyor of the Fabric (cathedral architect) and the architect for the close properties; and to prepare budgets and robust management plans for major projects as well as for the routine maintenance of the Cathedral and close properties. The successful candidate will have the following knowledge, experience, skills and attributes: Knowledge and experience A practicing Christian (this is an Occupational Requirement of the post) who is sympathetic to and supportive of the Cathedral as part of the Church of England, and willing to participate from time to time in public worship and other cathedral events. A person who delights in the history and heritage of the Cathedral, is enthusiastic about its musical tradition, and values its opportunities for engagement with the community through learning, social action, culture, and tourism. A person with substantial experience in a senior leadership/management role, as a team-leader and team-member, in a complex private, public, or non-for-profit organisation. A person with experience of financial management, capital project management, and target achievement. Ideally, but not essentially, a person with experience of managing buildings and property. Skills, abilities and attributes A person of absolute integrity. A person able to think strategically about the future of the organisation. A person able to build positive relationships with the Dean, members of the Chapter, staff, professional advisers, volunteers, regular worshippers, the Friends, and partner-organisations in the Diocese and City. A person committed to ensuring the Cathedral is a safe place for all. An excellent team-leader, able to inspire others, build on their strengths, and develop their potential. A strong communicator, able to explain and record complex matter clearly and accurately, to be able to write English to a high standard. A person able to work flexibly, combining work at management level with being (on occasions) hands-on, working the hours the post requires in practice. Please click 'Redirect to recruiter to be redirected to Worcester Cathedral's website, where you can find the full recruitment pack and details on how to apply. Applications for this role close at 5pm on Monday 18th May 2026.
Apr 28, 2026
Full time
Thank you for your interest in the post of Chief Operating Officer of Worcester Cathedral. In this important role the new COO will work with the Dean and colleagues of the Cathedral Chapter to support the ministry and mission of the Cathedral and deliver the next phase of our strategic vision. The COO plays a central role in delivering the Chapter s strategy and plans, maximising resources and commercial activities and managing the day-to-day operation of the Cathedral, while nurturing its unique character and vision. The role carries a broad and critical remit across a particular and complex organisational infrastructure. The role of the Chief Operating Officer (COO) is one of two statutory chief officer roles under the Cathedral Measure 2021, along with the Chief Financial Officer (CFO). We believe that to be successful in the role, the COO will need to demonstrate a significant track record of strategic leadership in a complex and diverse operation. Whether their background is in the public, non-for-profit, or private sector, they will be a proven leader with acute political sensitivity and judgement, and outstanding communication and commercial skills. We are looking for an enterprising and creative thinker, with the intellectual rigour and relationship skills to be credible and influential with all our key stakeholders. Overall executive leadership at the Cathedral is exercised by the Senior Executive Team (SET). The SET comprises the Dean (as equivalent to CEO), the Residentiary Canons, the Chief Operating Officer (COO) and the Chief Financial Officer (CFO). The Senior Executive Team meets fortnightly, and the COO is expected to take an active part in those meetings and the wider executive function. The Senior Management Group (SMG) is chaired by the COO and comprises the residentiary canons, the COO and all heads of departments, and meets fortnightly. This is a challenging role with some complex and demanding tasks at an exciting time of change for Worcester. It offers an outstanding opportunity to bring new thinking to the life of the Cathedral in a context where colleagues will offer both strong support and significant stimulus. Main duties and responsibilities: Governance To facilitate good governance processes, and to ensure that all policies and procedures are compliant; to work with the Dean to shape the agenda and implement the decision of the Chapter. Leadership and management of the staff To provide leadership and managements of the staff team. Finance To work with the Chief Financial Officer to ensure there is a strategic plan in place for finance; to work closely with the Finance Committee and finance and fundraising staff to ensure regular and relevant reports are produced, cash flow is monitored, and an annual Chapter budget is drawn up. Fabric To have oversight of the fabric of the Cathedral and precinct, in conjunction with the Surveyor of the Fabric (cathedral architect) and the architect for the close properties; and to prepare budgets and robust management plans for major projects as well as for the routine maintenance of the Cathedral and close properties. The successful candidate will have the following knowledge, experience, skills and attributes: Knowledge and experience A practicing Christian (this is an Occupational Requirement of the post) who is sympathetic to and supportive of the Cathedral as part of the Church of England, and willing to participate from time to time in public worship and other cathedral events. A person who delights in the history and heritage of the Cathedral, is enthusiastic about its musical tradition, and values its opportunities for engagement with the community through learning, social action, culture, and tourism. A person with substantial experience in a senior leadership/management role, as a team-leader and team-member, in a complex private, public, or non-for-profit organisation. A person with experience of financial management, capital project management, and target achievement. Ideally, but not essentially, a person with experience of managing buildings and property. Skills, abilities and attributes A person of absolute integrity. A person able to think strategically about the future of the organisation. A person able to build positive relationships with the Dean, members of the Chapter, staff, professional advisers, volunteers, regular worshippers, the Friends, and partner-organisations in the Diocese and City. A person committed to ensuring the Cathedral is a safe place for all. An excellent team-leader, able to inspire others, build on their strengths, and develop their potential. A strong communicator, able to explain and record complex matter clearly and accurately, to be able to write English to a high standard. A person able to work flexibly, combining work at management level with being (on occasions) hands-on, working the hours the post requires in practice. Please click 'Redirect to recruiter to be redirected to Worcester Cathedral's website, where you can find the full recruitment pack and details on how to apply. Applications for this role close at 5pm on Monday 18th May 2026.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 28, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 28, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 28, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
1inch is the DeFi ecosystem building financial freedom for everyone. 1inch products help users and builders trade, hold and track digital assets - with the self custody, comprehensive security and the intuitive user experience they need to unlock the potential of true crypto ownership. 1inch protocols and APIs provide core infrastructure across the DeFi industry and beyond. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry changing team. Location: We prioritise candidates who are based in Dubai then consider those working remotely in one of our European Hub Locations (UK, Spain or Germany). The Chief Product and Technology Officer leads the company's product organization and shapes the overall product and technology portfolio. This role is responsible for defining product strategy, setting roadmaps, improving delivery, and ensuring a high level of product quality across the business. The CPTO connects customer needs, business goals, product priorities, and technology direction into one clear operating model. The role ensures that the company not only decides what products to build, but also how to build them in a scalable, reliable, and efficient way. This person needs strong product leadership and a solid understanding of technology and architecture. They must be able to guide major product and technical trade offs, support long term platform thinking, and improve how Product, Design, Engineering, and other teams work together. The CPTO is accountable for turning strategy into focused execution and for building products that deliver sustainable value to customers and the business. Key responsibilities Define and evolve the company's product strategy in line with business goals, customer needs, and market opportunities Shape the overall product portfolio and make clear investment and prioritization decisions across products and capabilities Ensure product plans balance growth opportunities, customer value, operational needs, and long term sustainability Translate company strategy into clear product direction and strategic priorities Own product roadmap governance across the organization Ensure roadmaps are clear, realistic, and aligned with available resources and technical constraints Drive prioritization decisions across short term business goals and longer term platform or architecture investments Establish transparent decision making processes that improve focus and alignment across teams Be accountable for delivery effectiveness, execution discipline, and predictable outcomes across the product organization Ensure critical initiatives are executed with clear accountability, strong follow through, and timely escalation when needed Be accountable for the quality of the company's products across user experience, reliability, performance, scalability, and maintainability Provide strong leadership on technology direction and ensure architecture choices support product strategy and delivery goals Guide major trade offs involving technical debt, platform investment, complexity, speed, and long term product health Promote high standards for product development, release quality, and continuous improvement Job requirements 12+ years of experience in product management, technology, engineering, or related leadership roles, including senior executive responsibility Proven experience leading product strategy, portfolio management, and roadmap decisions in a technology driven business Strong track record of improving delivery effectiveness and leading cross functional execution across Product, Design, and Engineering Strong understanding of software development, system architecture, platform strategy, and technical trade offs Experience balancing customer value, business priorities, and technical constraints in complex product environments Proven experience building and leading high performing teams and senior leaders Demonstrated ability to improve product quality, operating models, and organizational clarity at scale Strong strategic thinking combined with the ability to drive operational execution and accountability Excellent communication and stakeholder management skills at executive and team level Strong ownership mindset, sound judgment, and high standards for quality and performance Nice-to-Haves Experience in fintech, crypto, Web3, or other highly technical digital product environments Experience leading both product and technology organizations under a unified executive model Experience with platform modernization, architecture transformation, or scaling complex product ecosystems Strong understanding of data informed product management and performance measurement Experience working in fast growing, globally distributed organizations Why work for us? Join a young, creative team in a fast paced and supportive environment We're open to new ideas - if you've got a vision, pitch it and make it happen Enjoy competitive pay that matches your skills and experience Be part of a company that's shaping the future of DeFi Take time when you need it - we offer unlimited vacation days Get fully compensated for your work gear - we'll set you up for success
Apr 28, 2026
Full time
1inch is the DeFi ecosystem building financial freedom for everyone. 1inch products help users and builders trade, hold and track digital assets - with the self custody, comprehensive security and the intuitive user experience they need to unlock the potential of true crypto ownership. 1inch protocols and APIs provide core infrastructure across the DeFi industry and beyond. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry changing team. Location: We prioritise candidates who are based in Dubai then consider those working remotely in one of our European Hub Locations (UK, Spain or Germany). The Chief Product and Technology Officer leads the company's product organization and shapes the overall product and technology portfolio. This role is responsible for defining product strategy, setting roadmaps, improving delivery, and ensuring a high level of product quality across the business. The CPTO connects customer needs, business goals, product priorities, and technology direction into one clear operating model. The role ensures that the company not only decides what products to build, but also how to build them in a scalable, reliable, and efficient way. This person needs strong product leadership and a solid understanding of technology and architecture. They must be able to guide major product and technical trade offs, support long term platform thinking, and improve how Product, Design, Engineering, and other teams work together. The CPTO is accountable for turning strategy into focused execution and for building products that deliver sustainable value to customers and the business. Key responsibilities Define and evolve the company's product strategy in line with business goals, customer needs, and market opportunities Shape the overall product portfolio and make clear investment and prioritization decisions across products and capabilities Ensure product plans balance growth opportunities, customer value, operational needs, and long term sustainability Translate company strategy into clear product direction and strategic priorities Own product roadmap governance across the organization Ensure roadmaps are clear, realistic, and aligned with available resources and technical constraints Drive prioritization decisions across short term business goals and longer term platform or architecture investments Establish transparent decision making processes that improve focus and alignment across teams Be accountable for delivery effectiveness, execution discipline, and predictable outcomes across the product organization Ensure critical initiatives are executed with clear accountability, strong follow through, and timely escalation when needed Be accountable for the quality of the company's products across user experience, reliability, performance, scalability, and maintainability Provide strong leadership on technology direction and ensure architecture choices support product strategy and delivery goals Guide major trade offs involving technical debt, platform investment, complexity, speed, and long term product health Promote high standards for product development, release quality, and continuous improvement Job requirements 12+ years of experience in product management, technology, engineering, or related leadership roles, including senior executive responsibility Proven experience leading product strategy, portfolio management, and roadmap decisions in a technology driven business Strong track record of improving delivery effectiveness and leading cross functional execution across Product, Design, and Engineering Strong understanding of software development, system architecture, platform strategy, and technical trade offs Experience balancing customer value, business priorities, and technical constraints in complex product environments Proven experience building and leading high performing teams and senior leaders Demonstrated ability to improve product quality, operating models, and organizational clarity at scale Strong strategic thinking combined with the ability to drive operational execution and accountability Excellent communication and stakeholder management skills at executive and team level Strong ownership mindset, sound judgment, and high standards for quality and performance Nice-to-Haves Experience in fintech, crypto, Web3, or other highly technical digital product environments Experience leading both product and technology organizations under a unified executive model Experience with platform modernization, architecture transformation, or scaling complex product ecosystems Strong understanding of data informed product management and performance measurement Experience working in fast growing, globally distributed organizations Why work for us? Join a young, creative team in a fast paced and supportive environment We're open to new ideas - if you've got a vision, pitch it and make it happen Enjoy competitive pay that matches your skills and experience Be part of a company that's shaping the future of DeFi Take time when you need it - we offer unlimited vacation days Get fully compensated for your work gear - we'll set you up for success
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 28, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
We are pleased to invite applications for the following opportunity: Borough Service Manager - Ealing Hours: 37.5 hours per week (Saturday and Sunday mandatory) Salary: £33,845 p.a. A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Borough Service Manager to run the 7 days a week service in Southall and the weekend service in Acton. We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems. Closing date: Wednesday, 13th May 2026 JOB DESCRIPTION: BOROUGH SERVICE MANAGER TITLE: Borough Service Manager - Ealing SALARY: £33,845 p.a. HOURS: 37.5 hours per week (Saturday and Sunday mandatory) BASED AT: Southall and Acton Ealing Borough REPORTS TO: Operations Manager JOB PURPOSE: To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: 1.Running a Service The Borough Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to offer a place where clients users and volunteers can get on-going peer support from others with similar experiences through a range of activities, in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines (hereafter referred to as SOPOG). 2. Staff Management The Borough Service Manager will be responsible for a small team and will be in charge of ensuring that their Service Support Workers, Team Leaders, Facilitators and Volunteers work within the Policies and Procedures applicable to them and the SOPOG. They will be responsible for the supervision of their Service Support Workers and the Team Leaders. The remaining volunteers will be supervised by Build on Belief Service Support Workers. The Borough Service Manager will be accountable for ensuring their Service Support Workers complete accurate timesheets, comply with the Annual Leave policy, report absence, and keep accurate financial records and petty cash and supervise volunteers in accordance with the SOPOG. The Borough Service Manager will support the Service Support Workers in ensuring that all required reporting and paperwork is submitted on time and to acceptable levels of competency. 3. Finance The Borough Service Manager is responsible for all financial accounting and reporting related to the day to day running of their service in accordance with the SOPOG. The Borough Service Manager will be accountable for all petty cash activities in the service centre ensuring the following: • All financial matter relating to petty cash and vouchers are undertaken in line with the guidelines set down in the SOPOG. • For the reporting of all financial matters to the Chief Operating Officer within the timelines set down in the SOPOG. • For accurate and immediate reporting of any financial irregularities to the Chief Operating Officer within 24 hours of them coming to notice. 4. Training While the in-house training programme will still be delivered centrally, or on-line the Borough Service Manager is accountable for ensuring that they, and/or their Service Support Workers deliver the following workshops to their volunteer teams three times per calendar year: • Boundaries and Confidentiality • Safeguarding • Communication Skills • Dealing with Difficult Behaviour • Diversity & Discrimination 5. BoB Policies and Procedures As per their contract of employment, Borough Service Managers are responsible for abiding by all Build on Belief Policies and Procedures and to make sure Service Support Workers and Volunteers also comply with the policies that are applicable to them. This includes the Standards of Practice and Operating Guidelines. In addition to compliance with the Serious Incident Policy, all Team Leaders and Service Support Workers are responsible for reporting all incidents occurring in their service as detailed below. The Borough Service Manager is accountable for ensuring the guidelines below are adhered to without exception. 6. Incident Reporting The Borough Service Manager will be responsible for ensuring Incident Reporting is done within both the guidelines and timelines set out in the SOPOG. •All incidents, including those that may be considered minor, persistent, and abusive language being and example, will be reported in writing within 24 hours of their occurrence. •Incidents that take place on-line or through other digital activity will also be reported in writing within 24 hours. •Incidents will be recorded on the Build on Belief incident report form and sent to the Chief Executive. They will be password protected. •It is expected that the Chief Executive will be notified by telephone of serious incidents on the day of their occurrence. When the Chief Executive is unavailable, through sickness or annual leave, it is expected that the incident will be reported by telephone to the Head of Services. •Where applicable, incidents will be uploaded onto Datix within 24 hours of their occurrence. •Any incident that results in an individual being excluded from a service, however short a period, will be considered an incident and must be reported in writing within 24 hours of its occurrence. It should be noted; there are no exceptions to the above. 7. Relationship Management The Borough Service Manager will be accountable to work in partnership with the service providers ensuring an effective and constructive relationship with them as well as engagement with the local community, in compliance with the SOPOG rules and the Code of Conduct making sure all issues and incidents are reported to the Chief Executive. 8. General •To promote and represent the BoB Social Club to service users and service professionals in the Borough, ensuring access to any service user who might benefit from the project. •To ensure the services provided by the Social Club are run in a safe, supportive, and non-discriminatory fashion in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines. •To ensure the Social Club meets the needs of the service user community in the Borough, and to carry out development work to the service when necessary. •To ensure the Service Support Workers, Team Leaders, Facilitators and Volunteer work within the Policies and Procedures applicable to them and the SOPOG, and receive supervision as detailed in those policies. •To ensure that incidents are dealt with effectively and within the guidelines set down in the Policies and Procedures and SOPOG, and that all such incidents are reported in writing as detailed in those policies. •To work with the Operations Manager regarding the development of the weekend service and the management of volunteers. •To record statistical data relating to service users attending the Social Club and submit monthly reports to the Operations Manager. To provide end of year statistical reports and analysis of said data, working with the Operations Manager. •To promote Social Club services and events to service users and service professionals within the Borough in conjunction with the other Managers of BoB services. •To work with other members of staff to ensure the service is run in line with the Standards of Practice and Operational Guidelines for the charity. •To attend Build on Belief Management Committee Meeting in the role Borough Service Manager, and other such meetings as may be deemed necessary, and to work within those meetings for the best interests of the Social Club and the local partnership. •To prepare for and attend monthly supervision session with the Operations Manager. •To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation. NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees. This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK. PERSON SPECIFICATION CRITERIA Required Experience Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs. Knowledge and Skills Proven people management skills (i.e.: motivate, engage, supervise a team to improve the service delivery.) Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital. Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors. Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing. Good computer skills in the use of Word, Excel and Power-point. Personal qualities: The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times. Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands. Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues click apply for full job details
Apr 28, 2026
Full time
We are pleased to invite applications for the following opportunity: Borough Service Manager - Ealing Hours: 37.5 hours per week (Saturday and Sunday mandatory) Salary: £33,845 p.a. A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Borough Service Manager to run the 7 days a week service in Southall and the weekend service in Acton. We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems. Closing date: Wednesday, 13th May 2026 JOB DESCRIPTION: BOROUGH SERVICE MANAGER TITLE: Borough Service Manager - Ealing SALARY: £33,845 p.a. HOURS: 37.5 hours per week (Saturday and Sunday mandatory) BASED AT: Southall and Acton Ealing Borough REPORTS TO: Operations Manager JOB PURPOSE: To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: 1.Running a Service The Borough Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to offer a place where clients users and volunteers can get on-going peer support from others with similar experiences through a range of activities, in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines (hereafter referred to as SOPOG). 2. Staff Management The Borough Service Manager will be responsible for a small team and will be in charge of ensuring that their Service Support Workers, Team Leaders, Facilitators and Volunteers work within the Policies and Procedures applicable to them and the SOPOG. They will be responsible for the supervision of their Service Support Workers and the Team Leaders. The remaining volunteers will be supervised by Build on Belief Service Support Workers. The Borough Service Manager will be accountable for ensuring their Service Support Workers complete accurate timesheets, comply with the Annual Leave policy, report absence, and keep accurate financial records and petty cash and supervise volunteers in accordance with the SOPOG. The Borough Service Manager will support the Service Support Workers in ensuring that all required reporting and paperwork is submitted on time and to acceptable levels of competency. 3. Finance The Borough Service Manager is responsible for all financial accounting and reporting related to the day to day running of their service in accordance with the SOPOG. The Borough Service Manager will be accountable for all petty cash activities in the service centre ensuring the following: • All financial matter relating to petty cash and vouchers are undertaken in line with the guidelines set down in the SOPOG. • For the reporting of all financial matters to the Chief Operating Officer within the timelines set down in the SOPOG. • For accurate and immediate reporting of any financial irregularities to the Chief Operating Officer within 24 hours of them coming to notice. 4. Training While the in-house training programme will still be delivered centrally, or on-line the Borough Service Manager is accountable for ensuring that they, and/or their Service Support Workers deliver the following workshops to their volunteer teams three times per calendar year: • Boundaries and Confidentiality • Safeguarding • Communication Skills • Dealing with Difficult Behaviour • Diversity & Discrimination 5. BoB Policies and Procedures As per their contract of employment, Borough Service Managers are responsible for abiding by all Build on Belief Policies and Procedures and to make sure Service Support Workers and Volunteers also comply with the policies that are applicable to them. This includes the Standards of Practice and Operating Guidelines. In addition to compliance with the Serious Incident Policy, all Team Leaders and Service Support Workers are responsible for reporting all incidents occurring in their service as detailed below. The Borough Service Manager is accountable for ensuring the guidelines below are adhered to without exception. 6. Incident Reporting The Borough Service Manager will be responsible for ensuring Incident Reporting is done within both the guidelines and timelines set out in the SOPOG. •All incidents, including those that may be considered minor, persistent, and abusive language being and example, will be reported in writing within 24 hours of their occurrence. •Incidents that take place on-line or through other digital activity will also be reported in writing within 24 hours. •Incidents will be recorded on the Build on Belief incident report form and sent to the Chief Executive. They will be password protected. •It is expected that the Chief Executive will be notified by telephone of serious incidents on the day of their occurrence. When the Chief Executive is unavailable, through sickness or annual leave, it is expected that the incident will be reported by telephone to the Head of Services. •Where applicable, incidents will be uploaded onto Datix within 24 hours of their occurrence. •Any incident that results in an individual being excluded from a service, however short a period, will be considered an incident and must be reported in writing within 24 hours of its occurrence. It should be noted; there are no exceptions to the above. 7. Relationship Management The Borough Service Manager will be accountable to work in partnership with the service providers ensuring an effective and constructive relationship with them as well as engagement with the local community, in compliance with the SOPOG rules and the Code of Conduct making sure all issues and incidents are reported to the Chief Executive. 8. General •To promote and represent the BoB Social Club to service users and service professionals in the Borough, ensuring access to any service user who might benefit from the project. •To ensure the services provided by the Social Club are run in a safe, supportive, and non-discriminatory fashion in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines. •To ensure the Social Club meets the needs of the service user community in the Borough, and to carry out development work to the service when necessary. •To ensure the Service Support Workers, Team Leaders, Facilitators and Volunteer work within the Policies and Procedures applicable to them and the SOPOG, and receive supervision as detailed in those policies. •To ensure that incidents are dealt with effectively and within the guidelines set down in the Policies and Procedures and SOPOG, and that all such incidents are reported in writing as detailed in those policies. •To work with the Operations Manager regarding the development of the weekend service and the management of volunteers. •To record statistical data relating to service users attending the Social Club and submit monthly reports to the Operations Manager. To provide end of year statistical reports and analysis of said data, working with the Operations Manager. •To promote Social Club services and events to service users and service professionals within the Borough in conjunction with the other Managers of BoB services. •To work with other members of staff to ensure the service is run in line with the Standards of Practice and Operational Guidelines for the charity. •To attend Build on Belief Management Committee Meeting in the role Borough Service Manager, and other such meetings as may be deemed necessary, and to work within those meetings for the best interests of the Social Club and the local partnership. •To prepare for and attend monthly supervision session with the Operations Manager. •To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation. NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees. This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK. PERSON SPECIFICATION CRITERIA Required Experience Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs. Knowledge and Skills Proven people management skills (i.e.: motivate, engage, supervise a team to improve the service delivery.) Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital. Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors. Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing. Good computer skills in the use of Word, Excel and Power-point. Personal qualities: The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times. Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands. Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues click apply for full job details
Accounts Assistant - Langley Slough Location: Office-based (Monday-Friday, 9:00am-5:00pm) Skills and Experience Experience in an accounts, finance, or administrative support role Essential: Proven experience using SAGE 200 Strong working knowledge of invoicing and order processing Strong attention to detail and high level of accuracy Confident using spreadsheets and accounting/business systems Strong communication skills, particularly when following up on outstanding documents or payments Ability to manage multiple tasks and prioritise workload effectively Professional, reliable, and able to handle confidential information appropriately We are seeking a proactive and detail-oriented Accounts Assistant to support our Chief Operating Officer (COO). This role provides essential day-to-day financial and administrative support to ensure smooth business operations. You will be responsible for maintaining accurate invoicing and pricing records, following up on outstanding proformas, reviewing orders, and producing reports to support commercial and operational decision-making. Key Responsibilities Update and maintain invoices Prepare, update, and process invoices accurately, ensuring all billing information is complete, current, and recorded in line with company procedures. Chase outstanding proformas Follow up with customers, suppliers, and internal teams regarding pending proforma invoices to ensure timely confirmation, payment, and progression of orders. Change and maintain sales pricing Update sales pricing within internal systems as directed, ensuring accuracy, consistency, and clear communication of any changes. Review customer and supplier orders Check incoming and outgoing orders for accuracy, correct pricing, quantities, and supporting documentation prior to processing. Prepare and review financial and operational reports Assist in compiling regular reports for the COO, including sales data, invoicing, order status, pricing updates, and other key business metrics. Support account reconciliation and record accuracy Help maintain accurate financial records by reviewing transactions, identifying discrepancies, and assisting with reconciliations as required. Provide administrative support to the COO Deliver ad hoc finance and administrative support, ensuring information is well-organised, deadlines are met, and records are kept up to date. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Apr 27, 2026
Full time
Accounts Assistant - Langley Slough Location: Office-based (Monday-Friday, 9:00am-5:00pm) Skills and Experience Experience in an accounts, finance, or administrative support role Essential: Proven experience using SAGE 200 Strong working knowledge of invoicing and order processing Strong attention to detail and high level of accuracy Confident using spreadsheets and accounting/business systems Strong communication skills, particularly when following up on outstanding documents or payments Ability to manage multiple tasks and prioritise workload effectively Professional, reliable, and able to handle confidential information appropriately We are seeking a proactive and detail-oriented Accounts Assistant to support our Chief Operating Officer (COO). This role provides essential day-to-day financial and administrative support to ensure smooth business operations. You will be responsible for maintaining accurate invoicing and pricing records, following up on outstanding proformas, reviewing orders, and producing reports to support commercial and operational decision-making. Key Responsibilities Update and maintain invoices Prepare, update, and process invoices accurately, ensuring all billing information is complete, current, and recorded in line with company procedures. Chase outstanding proformas Follow up with customers, suppliers, and internal teams regarding pending proforma invoices to ensure timely confirmation, payment, and progression of orders. Change and maintain sales pricing Update sales pricing within internal systems as directed, ensuring accuracy, consistency, and clear communication of any changes. Review customer and supplier orders Check incoming and outgoing orders for accuracy, correct pricing, quantities, and supporting documentation prior to processing. Prepare and review financial and operational reports Assist in compiling regular reports for the COO, including sales data, invoicing, order status, pricing updates, and other key business metrics. Support account reconciliation and record accuracy Help maintain accurate financial records by reviewing transactions, identifying discrepancies, and assisting with reconciliations as required. Provide administrative support to the COO Deliver ad hoc finance and administrative support, ensuring information is well-organised, deadlines are met, and records are kept up to date. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Caroline Chisholm School
Northampton, Northamptonshire
Caroline Chisholm School is partnering with Robertson Bell on a retained basis to appoint a Chief Finance Officer on a permanent basis. This is a pivotal leadership role within a high-performing and ambitious organisation, offering the opportunity to shape financial strategy, lead transformation, and support the school's evolution Caroline Chisholm School is a high-achieving, values-led all-through school with a strong reputation for academic excellence, staff engagement, and community impact. Already operating at a scale and complexity comparable to a multi-academy trust, the organisation is entering an exciting new phase of growth, with plans to expand into primary provision and formally develop as a MAT. This is a unique opportunity to join a forward-thinking leadership team and play a central role in driving financial sustainability, operational transformation, and long-term strategic growth. The role Partner with the Principal, Trustees and Senior Leadership Team to develop and deliver a long-term financial strategy, supporting the school's growth ambitions. Lead financial planning, budgeting, forecasting and reporting across a complex and evolving organisation, ensuring strong financial control and sustainability. Take ownership of a significant transformation agenda, including digital system implementation (Bromcom), contract optimisation, and operational redesign. Support with the operational re-design of financial systems providing strategic oversight of major projects such as introduction of Bromcom for financial processes, ensuring robust due diligence, and stakeholder management. Act as a key advisor to Trustees, auditors and external stakeholders including the DfE and Local Authority. Drive value for money through effective procurement, contract negotiation and cost optimisation initiatives. Lead and develop the finance function, fostering a high-performing, collaborative and forward-thinking team culture. Support wider organisational leadership, overseeing linked operational areas including IT and educational visits. Identify opportunities for income generation, funding and financial innovation to support future growth. The organisation Caroline Chisholm School is a school with a strong ethos centred on kindness, curiosity and integrity. With a highly engaged workforce and a 96% positive staff survey rating, the school offers a collaborative and ambitious working environment. The organisation has successfully navigated recent financial pressures, delivering significant savings while maintaining educational excellence. With a clear financial sustainability plan in place and strong governance support, the school is now well positioned for its next phase of growth. Alongside this, a major digital and operational transformation programme is underway, modernising systems and infrastructure to support long-term efficiency and scalability. Essential criteria Fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) Proven experience in a senior financial leadership role within a complex organisation Strong track record of leading financial strategy, planning and reporting Experience managing multi-million-pound budgets and driving financial sustainability Demonstrable experience leading transformation projects (systems, operations or organisational change) Strong stakeholder management skills, with the ability to influence at Board and executive level Commercial mindset, with the ability to identify efficiencies and funding opportunities A collaborative and adaptable leadership style, aligned to a values-driven environment Apply now If you are a strategic and forward-thinking finance leader looking to make a tangible impact within a high-performing and ambitious organisation, we would love to hear from you. This role requires primarily on-site working during term time, with some flexibility available. Applications close on the 24 May but will be reviewed on a rolling basis. Something like this as we see the COO role (already recruited for) being responsible for PFI handback process and procurement of same.
Apr 27, 2026
Full time
Caroline Chisholm School is partnering with Robertson Bell on a retained basis to appoint a Chief Finance Officer on a permanent basis. This is a pivotal leadership role within a high-performing and ambitious organisation, offering the opportunity to shape financial strategy, lead transformation, and support the school's evolution Caroline Chisholm School is a high-achieving, values-led all-through school with a strong reputation for academic excellence, staff engagement, and community impact. Already operating at a scale and complexity comparable to a multi-academy trust, the organisation is entering an exciting new phase of growth, with plans to expand into primary provision and formally develop as a MAT. This is a unique opportunity to join a forward-thinking leadership team and play a central role in driving financial sustainability, operational transformation, and long-term strategic growth. The role Partner with the Principal, Trustees and Senior Leadership Team to develop and deliver a long-term financial strategy, supporting the school's growth ambitions. Lead financial planning, budgeting, forecasting and reporting across a complex and evolving organisation, ensuring strong financial control and sustainability. Take ownership of a significant transformation agenda, including digital system implementation (Bromcom), contract optimisation, and operational redesign. Support with the operational re-design of financial systems providing strategic oversight of major projects such as introduction of Bromcom for financial processes, ensuring robust due diligence, and stakeholder management. Act as a key advisor to Trustees, auditors and external stakeholders including the DfE and Local Authority. Drive value for money through effective procurement, contract negotiation and cost optimisation initiatives. Lead and develop the finance function, fostering a high-performing, collaborative and forward-thinking team culture. Support wider organisational leadership, overseeing linked operational areas including IT and educational visits. Identify opportunities for income generation, funding and financial innovation to support future growth. The organisation Caroline Chisholm School is a school with a strong ethos centred on kindness, curiosity and integrity. With a highly engaged workforce and a 96% positive staff survey rating, the school offers a collaborative and ambitious working environment. The organisation has successfully navigated recent financial pressures, delivering significant savings while maintaining educational excellence. With a clear financial sustainability plan in place and strong governance support, the school is now well positioned for its next phase of growth. Alongside this, a major digital and operational transformation programme is underway, modernising systems and infrastructure to support long-term efficiency and scalability. Essential criteria Fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) Proven experience in a senior financial leadership role within a complex organisation Strong track record of leading financial strategy, planning and reporting Experience managing multi-million-pound budgets and driving financial sustainability Demonstrable experience leading transformation projects (systems, operations or organisational change) Strong stakeholder management skills, with the ability to influence at Board and executive level Commercial mindset, with the ability to identify efficiencies and funding opportunities A collaborative and adaptable leadership style, aligned to a values-driven environment Apply now If you are a strategic and forward-thinking finance leader looking to make a tangible impact within a high-performing and ambitious organisation, we would love to hear from you. This role requires primarily on-site working during term time, with some flexibility available. Applications close on the 24 May but will be reviewed on a rolling basis. Something like this as we see the COO role (already recruited for) being responsible for PFI handback process and procurement of same.
The Institute of Ismaili Studies (IIS) is a globally recognised academic institution dedicated to advancing scholarship and education on Islam and Muslim societies, with particular strength in Ismaili and broader Shi'i studies. Based at the Aga Khan Centre in London, IIS combines rigorous academic inquiry with a commitment to serving diverse Ismaili communities worldwide, while engaging with academic, cultural and policy audiences. Its strategic focus over the coming decade is on strengthening institutional capacity, enhancing collaboration and delivering greater impact through operational excellence. The Institute now seeks to appoint to the new role of Chief Operating Officer to work in close partnership with the Director and Board of Governors. This is a pivotal role, responsible for ensuring that strategic priorities are translated into effective operational delivery and that the organisation is equipped to meet its ambitions. The COO will lead The Institute's core corporate functions, including Finance, People and Culture and IT, ensuring they operate cohesively and in alignment with institutional priorities. They will support sustainable financial planning, robust governance and effective risk management, while driving continuous improvement in systems, processes and performance. The role also carries responsibility for overseeing major projects and ensuring that operational plans support long-term strategic objectives. The breadth of the position requires close engagement across The Institute and with external stakeholders, including governors, partners and regulators. The successful candidate will be an effective communicator, able to operate with clarity and credibility across all levels of the organisation, building alignment and trust in a complex environment. They will also be a strong people leader, with a track record of developing high-performing, collaborative teams and fostering an inclusive and supportive culture. The ability to manage, motivate and build capability across professional services functions will be central to success. This role is suited to an experienced and strategically minded leader, with a proven track record of delivery, whether already operating at COO level or stepping up from a senior functional role. Experience of complex, multi-stakeholder environments will be important, as will the ability to connect strategy with delivery. Experience in higher education or other mission-driven settings would be helpful but is not essential. Of greater importance is a deep respect for The Institute's values and the ability to engage thoughtfully within its distinctive cultural and community context. For full details please visit Closing date: Midday, Monday 11 May 2026. The Institute of Ismaili Studies is committed to inclusivity, equity and respect in all aspects of its work. We welcome applications from individuals of all backgrounds who can contribute to the diversity and strength of our community.
Apr 27, 2026
Full time
The Institute of Ismaili Studies (IIS) is a globally recognised academic institution dedicated to advancing scholarship and education on Islam and Muslim societies, with particular strength in Ismaili and broader Shi'i studies. Based at the Aga Khan Centre in London, IIS combines rigorous academic inquiry with a commitment to serving diverse Ismaili communities worldwide, while engaging with academic, cultural and policy audiences. Its strategic focus over the coming decade is on strengthening institutional capacity, enhancing collaboration and delivering greater impact through operational excellence. The Institute now seeks to appoint to the new role of Chief Operating Officer to work in close partnership with the Director and Board of Governors. This is a pivotal role, responsible for ensuring that strategic priorities are translated into effective operational delivery and that the organisation is equipped to meet its ambitions. The COO will lead The Institute's core corporate functions, including Finance, People and Culture and IT, ensuring they operate cohesively and in alignment with institutional priorities. They will support sustainable financial planning, robust governance and effective risk management, while driving continuous improvement in systems, processes and performance. The role also carries responsibility for overseeing major projects and ensuring that operational plans support long-term strategic objectives. The breadth of the position requires close engagement across The Institute and with external stakeholders, including governors, partners and regulators. The successful candidate will be an effective communicator, able to operate with clarity and credibility across all levels of the organisation, building alignment and trust in a complex environment. They will also be a strong people leader, with a track record of developing high-performing, collaborative teams and fostering an inclusive and supportive culture. The ability to manage, motivate and build capability across professional services functions will be central to success. This role is suited to an experienced and strategically minded leader, with a proven track record of delivery, whether already operating at COO level or stepping up from a senior functional role. Experience of complex, multi-stakeholder environments will be important, as will the ability to connect strategy with delivery. Experience in higher education or other mission-driven settings would be helpful but is not essential. Of greater importance is a deep respect for The Institute's values and the ability to engage thoughtfully within its distinctive cultural and community context. For full details please visit Closing date: Midday, Monday 11 May 2026. The Institute of Ismaili Studies is committed to inclusivity, equity and respect in all aspects of its work. We welcome applications from individuals of all backgrounds who can contribute to the diversity and strength of our community.
CEO PE Backed Packaging Manufacturer Buckinghamshire Location: Milton Keynes (with travel to UK & Ireland sites) Salary: 6 figure basic salary + Car Allowance + Bonus + Pension + Healthcare + Longer term Equity Zachary Daniels Recruitment is delighted to be supporting this well established, recently acquired packaging manufacturer with business operating across the UK and Ireland in the appointment of a new Chief Executive Officer. Backed by a leading private equity investor, the company is entering an exciting new chapter focused on transformation, growth, and long-term value creation. We are seeking a high-calibre CEO to lead the business through its next phase, building on current transformation initiatives and positioning the company for sustained growth. Key Responsibilities: Define and execute the overall business strategy in partnership with the Board and investors Lead and develop a high-performing Senior Leadership Team (HR, Finance UK & Ireland, Sales, Operations) Drive operational excellence across multiple sites, including completion of consolidation initiatives Deliver sustainable revenue growth and margin improvement through strong commercial leadership Lead pricing strategy, market positioning, and customer engagement Ensure robust financial performance, cash management, and governance Oversee completion of refinancing activities and maintain strong investor relationships Identify and execute growth opportunities, including organic and potential M&A activity Build a performance-driven culture with clear accountability and leadership capability Prepare the business for a successful future exit event Candidate Profile: Proven CEO (or Divisional MD/Managing Director ready to step up) within a private equity-backed or similarly performance-driven environment Strong background in manufacturing, industrials, or multi-site operations - experience within the packaging sector is highly desirable/preferred Track record of delivering growth, transformation, and value creation Highly commercial with deep understanding of pricing, margins, and market dynamics Financially sophisticated with strong grasp of funding structures and investor expectations Inspirational yet pragmatic leader, capable of driving change and engagement Willing and able to be regularly present in the Milton Keynes area and across sites This is a rare opportunity to lead a well-established business with strong backing, significant transformation underway, and clear potential for value creation. BH36045
Apr 27, 2026
Full time
CEO PE Backed Packaging Manufacturer Buckinghamshire Location: Milton Keynes (with travel to UK & Ireland sites) Salary: 6 figure basic salary + Car Allowance + Bonus + Pension + Healthcare + Longer term Equity Zachary Daniels Recruitment is delighted to be supporting this well established, recently acquired packaging manufacturer with business operating across the UK and Ireland in the appointment of a new Chief Executive Officer. Backed by a leading private equity investor, the company is entering an exciting new chapter focused on transformation, growth, and long-term value creation. We are seeking a high-calibre CEO to lead the business through its next phase, building on current transformation initiatives and positioning the company for sustained growth. Key Responsibilities: Define and execute the overall business strategy in partnership with the Board and investors Lead and develop a high-performing Senior Leadership Team (HR, Finance UK & Ireland, Sales, Operations) Drive operational excellence across multiple sites, including completion of consolidation initiatives Deliver sustainable revenue growth and margin improvement through strong commercial leadership Lead pricing strategy, market positioning, and customer engagement Ensure robust financial performance, cash management, and governance Oversee completion of refinancing activities and maintain strong investor relationships Identify and execute growth opportunities, including organic and potential M&A activity Build a performance-driven culture with clear accountability and leadership capability Prepare the business for a successful future exit event Candidate Profile: Proven CEO (or Divisional MD/Managing Director ready to step up) within a private equity-backed or similarly performance-driven environment Strong background in manufacturing, industrials, or multi-site operations - experience within the packaging sector is highly desirable/preferred Track record of delivering growth, transformation, and value creation Highly commercial with deep understanding of pricing, margins, and market dynamics Financially sophisticated with strong grasp of funding structures and investor expectations Inspirational yet pragmatic leader, capable of driving change and engagement Willing and able to be regularly present in the Milton Keynes area and across sites This is a rare opportunity to lead a well-established business with strong backing, significant transformation underway, and clear potential for value creation. BH36045
Executive Assistant to Chief Financial Officer Perm Hybrid Working up to £70,000 Location: Crawley & London Liverpool Street Our client is a unique, industry-leading pensions organisation with a truly purpose-driven approach. As a not-for-profit, everything they generate is reinvested back into the business and wider community, creating a culture focused on continuous improvement and long-term impact. They are now looking for a bright, highly organised, and engaging Executive Assistant to support their Chief Financial Officer. This is far more than a traditional EA role. The CFO is seeking a true right hand and "second brain" someone who can operate at pace, think strategically, and add real value at a senior level. This is a hybrid position split between their HQ in Crawley and their London Liverpool Street office, so flexibility to travel between both locations is essential. In this role, you'll take ownership of complex, back-to-back diary management, acting as a key gatekeeper to ensure the CFO's time is protected and prioritised effectively. You'll be comfortable navigating constantly shifting priorities and thrive in a fast-paced environment where no two days are the same. Alongside this, you'll support with board and governance processes, including preparing high-quality reports and materials. The incoming candidate must have previously supported a CFO in a demanding, fast-paced environment, ideally within financial services or pensions, although strong candidates from other sectors will also be considered. You'll be proactive, commercially aware, and confident operating at senior stakeholder level. Key Responsibilities: Complex diary management and scheduling across multiple priorities Acting as a gatekeeper to the CFO, ensuring optimal time management Supporting board and governance processes Preparing reports, presentations, and key documentation Managing shifting priorities with efficiency and sound judgement Building strong relationships with senior stakeholders What's on Offer: 25 days annual leave + birthday off Enhanced pension scheme Private healthcare Opportunity to work abroad for one month each year (in addition to annual leave) This is an outstanding opportunity for an experienced EA or Business Assistant looking to step into a more strategic, high-impact role within a purpose-led organisation. This an an urgent hire - Apply now to avoid disappointment! REF: JGA/177472 Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
Apr 27, 2026
Full time
Executive Assistant to Chief Financial Officer Perm Hybrid Working up to £70,000 Location: Crawley & London Liverpool Street Our client is a unique, industry-leading pensions organisation with a truly purpose-driven approach. As a not-for-profit, everything they generate is reinvested back into the business and wider community, creating a culture focused on continuous improvement and long-term impact. They are now looking for a bright, highly organised, and engaging Executive Assistant to support their Chief Financial Officer. This is far more than a traditional EA role. The CFO is seeking a true right hand and "second brain" someone who can operate at pace, think strategically, and add real value at a senior level. This is a hybrid position split between their HQ in Crawley and their London Liverpool Street office, so flexibility to travel between both locations is essential. In this role, you'll take ownership of complex, back-to-back diary management, acting as a key gatekeeper to ensure the CFO's time is protected and prioritised effectively. You'll be comfortable navigating constantly shifting priorities and thrive in a fast-paced environment where no two days are the same. Alongside this, you'll support with board and governance processes, including preparing high-quality reports and materials. The incoming candidate must have previously supported a CFO in a demanding, fast-paced environment, ideally within financial services or pensions, although strong candidates from other sectors will also be considered. You'll be proactive, commercially aware, and confident operating at senior stakeholder level. Key Responsibilities: Complex diary management and scheduling across multiple priorities Acting as a gatekeeper to the CFO, ensuring optimal time management Supporting board and governance processes Preparing reports, presentations, and key documentation Managing shifting priorities with efficiency and sound judgement Building strong relationships with senior stakeholders What's on Offer: 25 days annual leave + birthday off Enhanced pension scheme Private healthcare Opportunity to work abroad for one month each year (in addition to annual leave) This is an outstanding opportunity for an experienced EA or Business Assistant looking to step into a more strategic, high-impact role within a purpose-led organisation. This an an urgent hire - Apply now to avoid disappointment! REF: JGA/177472 Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
Interim Strategic Director of Finance & Deputy Chief Executive (Section 151 Officer) Spencer Clarke Group are working closely with a Local Authority to appoint an Interim Strategic Director of Finance & Deputy Chief Executive (designated Section 151 Officer) to provide senior leadership and statutory financial oversight during a period of transition. What's on Offer Day Rate: per day (Negotiable) Contract length : 3-6 months initially Part-time : 3 days per week Working pattern: Hybrid (regular onsite presence required) Location: South Coast The Role The successful candidate will operate at a senior corporate level, leading the Council's finance function and fulfilling statutory Section 151 responsibilities. Key responsibilities: Providing strategic leadership and oversight of the finance function. Acting as the Council's statutory Section 151 Officer, ensuring proper administration of financial affairs. Leading financial strategy, policy, and medium-term financial planning (MTFS). Overseeing treasury management, internal audit, risk and financial governance. Driving transformation and improvement programmes across the Council. Leading on management accounting, financial planning and budget setting. Overseeing strategic procurement and value for money initiatives. Acting as Deputy Chief Executive, deputising for the Chief Executive when required. Providing oversight of the Local Government Pension Scheme (LGPS) as administering authority. About You You will ideally have: Fully qualified CCAB accountant (CIPFA / ACA / ACCA / CIMA) - essential. Extensive experience operating at Director / Section 151 level within a Local Authority. Strong understanding of the Local Government Act 1972 and statutory Section 151 responsibilities. Proven experience delivering MTFS within large, complex councils ( 300m+ budgets). Experience leading large-scale transformation and efficiency programmes. Strong expertise across treasury, audit, risk and pensions (LGPS). How to Apply If you are interested, please submit your CV along with your required day rate. If successful, a consultant will be in touch to discuss further details. Due to the high volume of applications, only shortlisted candidates will be contacted. INDSCGBR We also offer a market-leading referral scheme of up to 300. If you know someone suitable, please ask them to email their CV to , including your details. T&Cs apply.
Apr 27, 2026
Seasonal
Interim Strategic Director of Finance & Deputy Chief Executive (Section 151 Officer) Spencer Clarke Group are working closely with a Local Authority to appoint an Interim Strategic Director of Finance & Deputy Chief Executive (designated Section 151 Officer) to provide senior leadership and statutory financial oversight during a period of transition. What's on Offer Day Rate: per day (Negotiable) Contract length : 3-6 months initially Part-time : 3 days per week Working pattern: Hybrid (regular onsite presence required) Location: South Coast The Role The successful candidate will operate at a senior corporate level, leading the Council's finance function and fulfilling statutory Section 151 responsibilities. Key responsibilities: Providing strategic leadership and oversight of the finance function. Acting as the Council's statutory Section 151 Officer, ensuring proper administration of financial affairs. Leading financial strategy, policy, and medium-term financial planning (MTFS). Overseeing treasury management, internal audit, risk and financial governance. Driving transformation and improvement programmes across the Council. Leading on management accounting, financial planning and budget setting. Overseeing strategic procurement and value for money initiatives. Acting as Deputy Chief Executive, deputising for the Chief Executive when required. Providing oversight of the Local Government Pension Scheme (LGPS) as administering authority. About You You will ideally have: Fully qualified CCAB accountant (CIPFA / ACA / ACCA / CIMA) - essential. Extensive experience operating at Director / Section 151 level within a Local Authority. Strong understanding of the Local Government Act 1972 and statutory Section 151 responsibilities. Proven experience delivering MTFS within large, complex councils ( 300m+ budgets). Experience leading large-scale transformation and efficiency programmes. Strong expertise across treasury, audit, risk and pensions (LGPS). How to Apply If you are interested, please submit your CV along with your required day rate. If successful, a consultant will be in touch to discuss further details. Due to the high volume of applications, only shortlisted candidates will be contacted. INDSCGBR We also offer a market-leading referral scheme of up to 300. If you know someone suitable, please ask them to email their CV to , including your details. T&Cs apply.
Finance & Operations Manager An exciting opportunity has arisen for a Finance & Operations Manager to play a pivotal role at the heart of the Investor Forum, a leading professional not-for-profit organisation with a small, collaborative team of 9 full-time and part-time employees. This hands-on position offers the chance to lead financial management, budgeting, governance and business operations, working closely with senior leadership to drive organisational success. If you ve also worked in the following roles, we d also like to hear from you: Senior Finance Manager, Financial Controller, Finance Manager & HR Lead, Business Operations Manager SALARY: £50,000 - £60,000 Base Salary + 15% allowance to purchase flexible benefits such as pensions, health and life insurance or to take as cash + Discretionary Bonus + 30 Days Annual Leave plus 8 Days Bank Holiday LOCATION: Hybrid / Central London (NW1) (3 Days per Week from the Office; Tues to Thurs, 2 Days Working from Home; Monday and Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Friday APPLICATION PROCESS: Please send your CV detailing your relevant experience along with a Covering Letter explaining your interest in the role. JOB OVERVIEW We have a fantastic new job opportunity for a Finance & Operations Manager to join the Investor Forum, a respected professional not-for-profit organisation operating at the forefront of investor stewardship and financial services. As a Finance & Operations Manager you will take ownership of financial management, including budgeting, forecasting, financial reporting and audit, alongside overseeing governance, compliance and operational delivery across the organisation. The Finance & Operations Manager will work closely with the Chief Executive Officer and senior stakeholders, supporting strategic decision-making through financial modelling, risk management and effective business operations. This role would suit a proactive Finance & Operations Manager with strong organisational skills, excellent attention to detail and experience using finance systems such as Xero within a professional environment. ABOUT US Established in 2014, the Investor Forum is a not for profit, membership organisation at the forefront of investor stewardship practice in the UK, with a team of 9 full-time and part-time employees. We work with 50+ investment firms across projects, events and engagements, and collaborate with a broad range of stakeholders in the financial services industry. DUTIES Your duties as the Finance & Operations Manager include: Financial Reporting and Analysis: Prepare budgets, cashflow forecasts and financial models Accounts And Audit Management: Oversee year-end accounts and coordinate the audit process Accounts Payable and Receivable: Manage purchase and sales invoices and reconciliations Finance Systems Management: Maintain Xero, including VAT, bank and credit card reconciliations Supplier and Vendor Management: Manage third-party providers including IT, HR and professional services Reporting and oversight: Prepare reports, agendas and minutes for board operating committee meetings Operational Management: Ensure smooth day-to-day running of office and business operations Risk and Compliance: Maintain risk register, internal controls and business continuity processes HR Administration: Oversee payroll, policies, recruitment and employee lifecycle activities Insurance and Policy Management: Maintain organisational insurance and policy frameworks CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in a finance manager, financial controller or similar finance and operations role Strong financial management skills including budgeting, forecasting, cashflow and financial reporting Experience with accounting software such as Xero and strong Microsoft Excel skills Excellent organisational and planning skills with the ability to manage multiple priorities Strong communication skills with high attention to detail Proven ability to work independently and within a small team environment Experience supporting audits, compliance and governance processes Strong stakeholder and supplier management skills DESIRABLE Bookkeeping or accounting qualification Experience within a not-for-profit, membership or SME environment Interest in financial services, capital markets or investor relations NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV and Covering Letter to our Recruitment Team who will review your details. JOB REF: AWDO-P14621 This job is being advertised by AWD online on behalf of The Investor Forum AWD-IN-SPJ
Apr 27, 2026
Full time
Finance & Operations Manager An exciting opportunity has arisen for a Finance & Operations Manager to play a pivotal role at the heart of the Investor Forum, a leading professional not-for-profit organisation with a small, collaborative team of 9 full-time and part-time employees. This hands-on position offers the chance to lead financial management, budgeting, governance and business operations, working closely with senior leadership to drive organisational success. If you ve also worked in the following roles, we d also like to hear from you: Senior Finance Manager, Financial Controller, Finance Manager & HR Lead, Business Operations Manager SALARY: £50,000 - £60,000 Base Salary + 15% allowance to purchase flexible benefits such as pensions, health and life insurance or to take as cash + Discretionary Bonus + 30 Days Annual Leave plus 8 Days Bank Holiday LOCATION: Hybrid / Central London (NW1) (3 Days per Week from the Office; Tues to Thurs, 2 Days Working from Home; Monday and Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Friday APPLICATION PROCESS: Please send your CV detailing your relevant experience along with a Covering Letter explaining your interest in the role. JOB OVERVIEW We have a fantastic new job opportunity for a Finance & Operations Manager to join the Investor Forum, a respected professional not-for-profit organisation operating at the forefront of investor stewardship and financial services. As a Finance & Operations Manager you will take ownership of financial management, including budgeting, forecasting, financial reporting and audit, alongside overseeing governance, compliance and operational delivery across the organisation. The Finance & Operations Manager will work closely with the Chief Executive Officer and senior stakeholders, supporting strategic decision-making through financial modelling, risk management and effective business operations. This role would suit a proactive Finance & Operations Manager with strong organisational skills, excellent attention to detail and experience using finance systems such as Xero within a professional environment. ABOUT US Established in 2014, the Investor Forum is a not for profit, membership organisation at the forefront of investor stewardship practice in the UK, with a team of 9 full-time and part-time employees. We work with 50+ investment firms across projects, events and engagements, and collaborate with a broad range of stakeholders in the financial services industry. DUTIES Your duties as the Finance & Operations Manager include: Financial Reporting and Analysis: Prepare budgets, cashflow forecasts and financial models Accounts And Audit Management: Oversee year-end accounts and coordinate the audit process Accounts Payable and Receivable: Manage purchase and sales invoices and reconciliations Finance Systems Management: Maintain Xero, including VAT, bank and credit card reconciliations Supplier and Vendor Management: Manage third-party providers including IT, HR and professional services Reporting and oversight: Prepare reports, agendas and minutes for board operating committee meetings Operational Management: Ensure smooth day-to-day running of office and business operations Risk and Compliance: Maintain risk register, internal controls and business continuity processes HR Administration: Oversee payroll, policies, recruitment and employee lifecycle activities Insurance and Policy Management: Maintain organisational insurance and policy frameworks CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in a finance manager, financial controller or similar finance and operations role Strong financial management skills including budgeting, forecasting, cashflow and financial reporting Experience with accounting software such as Xero and strong Microsoft Excel skills Excellent organisational and planning skills with the ability to manage multiple priorities Strong communication skills with high attention to detail Proven ability to work independently and within a small team environment Experience supporting audits, compliance and governance processes Strong stakeholder and supplier management skills DESIRABLE Bookkeeping or accounting qualification Experience within a not-for-profit, membership or SME environment Interest in financial services, capital markets or investor relations NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV and Covering Letter to our Recruitment Team who will review your details. JOB REF: AWDO-P14621 This job is being advertised by AWD online on behalf of The Investor Forum AWD-IN-SPJ
A Senior Leadership role shaping the future of primarycare We are seeking an experienced Head of Operations to join GDOC at an exciting point of growth and transformation. This role has a broad and influential remit: to lead and improve our non clinical operations, strengthen performance across our network of GP practices and contracts, and ensure services are safe, sustainable and ready for the future of neighbourhood based care. Reporting to the Chief Operating Officer, you will play a key role in shaping how high quality primary care is delivered to over 50,000 patients across Gloucestershire, working closely with clinical leaders, operational teams and system partners. Main duties of the job As Head of Operations, you will hold senior accountability for the safe, effective and efficient delivery of G DOC services across GMS, APMS and wider NHS contracts. About us G DOC LTD is a unique, GP owned organisation, all GP surgeries in Gloucestershire are our shareholders. We operate with a not for profit ethos, ensuring every decision and service is focused on improving patient outcomes and reinvesting in local Primary Care across the county. We directly manage several GP surgeries in Gloucester and the Forest of Dean, providing patient centred care to more than 50,000 patients. We value continuity of care and practice teams are at the heart of all we do. In addition to our surgeries, we deliver a range of countywide commissioned services designed to improve access, increase capacity, or provide specialist support. Our teams are committed to delivering sustainable, high quality primary care while fostering innovation and collaboration across the local health system. We offer a competitive and supportive package, including: Salary of £70,000 £80,000 per annum 25 days annual leave, rising to 30 days after 5 years (plus bank holidays) Flexible working options, including tailored hours and hybrid working where possible Strong focus on career development and growth Supportive management structures and central expertise A genuine commitment to staff wellbeing Job responsibilities As Head of Operations, you will hold senior accountability for the safe, effective and efficient delivery of G DOC services across GMS, APMS and wider NHS contracts. You will: Lead and standardise operational delivery across multiple sites, balancing consistency with local responsiveness Improve access, quality, safety and productivity Lead and support a network of Local Operational Leaders Hold accountability for workforce planning, staffing budgets and recruitment decisions Ensure organisational readiness for Neighbourhood Health models Oversee estates, digital operational readiness and business continuity Represent G DOC in system and neighbourhood forums Maintain strong governance, compliance and risk oversight This is a visible and influential role for someone who enjoys leading and driving change at scale and translating strategy into operational delivery. Person Specification Experience You will be a senior operational leader from an environment with high volumes of public, patient or customer interaction with experience of: Leading multi site operations Workforce and financial management Service improvement and standardisation Collaborative working with clinical and system partners Creating clarity and shared direction, building confidence and commitment to improvement You will share our values and be motivated by improving patient access and outcomes. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 27, 2026
Full time
A Senior Leadership role shaping the future of primarycare We are seeking an experienced Head of Operations to join GDOC at an exciting point of growth and transformation. This role has a broad and influential remit: to lead and improve our non clinical operations, strengthen performance across our network of GP practices and contracts, and ensure services are safe, sustainable and ready for the future of neighbourhood based care. Reporting to the Chief Operating Officer, you will play a key role in shaping how high quality primary care is delivered to over 50,000 patients across Gloucestershire, working closely with clinical leaders, operational teams and system partners. Main duties of the job As Head of Operations, you will hold senior accountability for the safe, effective and efficient delivery of G DOC services across GMS, APMS and wider NHS contracts. About us G DOC LTD is a unique, GP owned organisation, all GP surgeries in Gloucestershire are our shareholders. We operate with a not for profit ethos, ensuring every decision and service is focused on improving patient outcomes and reinvesting in local Primary Care across the county. We directly manage several GP surgeries in Gloucester and the Forest of Dean, providing patient centred care to more than 50,000 patients. We value continuity of care and practice teams are at the heart of all we do. In addition to our surgeries, we deliver a range of countywide commissioned services designed to improve access, increase capacity, or provide specialist support. Our teams are committed to delivering sustainable, high quality primary care while fostering innovation and collaboration across the local health system. We offer a competitive and supportive package, including: Salary of £70,000 £80,000 per annum 25 days annual leave, rising to 30 days after 5 years (plus bank holidays) Flexible working options, including tailored hours and hybrid working where possible Strong focus on career development and growth Supportive management structures and central expertise A genuine commitment to staff wellbeing Job responsibilities As Head of Operations, you will hold senior accountability for the safe, effective and efficient delivery of G DOC services across GMS, APMS and wider NHS contracts. You will: Lead and standardise operational delivery across multiple sites, balancing consistency with local responsiveness Improve access, quality, safety and productivity Lead and support a network of Local Operational Leaders Hold accountability for workforce planning, staffing budgets and recruitment decisions Ensure organisational readiness for Neighbourhood Health models Oversee estates, digital operational readiness and business continuity Represent G DOC in system and neighbourhood forums Maintain strong governance, compliance and risk oversight This is a visible and influential role for someone who enjoys leading and driving change at scale and translating strategy into operational delivery. Person Specification Experience You will be a senior operational leader from an environment with high volumes of public, patient or customer interaction with experience of: Leading multi site operations Workforce and financial management Service improvement and standardisation Collaborative working with clinical and system partners Creating clarity and shared direction, building confidence and commitment to improvement You will share our values and be motivated by improving patient access and outcomes. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Our client is a dynamic, growth-focused nursing home provider seeking an exceptional Chief Operating Officer (COO) to partner with their visionary CEO. This is a rare opportunity to play a leading role in shaping the future of the organisation, driving operational excellence, and supporting ambitious growth plans. The Role As COO, you will have strategic and operational responsibility across all services. You will translate the CEO's vision into actionable plans, optimise performance, and embed scalable systems and processes to support expansion and long-term sustainability. Key Responsibilities Drive operational strategy and deliver measurable performance improvements Ensure exceptional standards of care, regulatory compliance, and quality across all services Build and implement scalable systems to support growth and efficiency Lead, develop, and inspire high-performing teams Partner with the CEO on strategic initiatives, business development, and innovation Champion a resident-focused culture while balancing commercial performance About You Proven senior leadership experience in nursing homes or the wider care sector Strong commercial acumen combined with a passion for delivering high-quality care Strategic thinker with the ability to translate vision into actionable operational plans Innovative, hands on leader who thrives in a fast paced, evolving environment Expert knowledge of regulatory frameworks and operational best practices Outstanding communication, influencing, and team leadership skills Why Join? Make a tangible impact at an organisation with ambitious growth plans Partner directly with a visionary and dynamic CEO Shape operational strategy and drive organisational innovation Competitive salary with performance related incentives Opportunity to lead and inspire across a regional network of services To apply please contact or call for a confidential chat.
Apr 27, 2026
Full time
Our client is a dynamic, growth-focused nursing home provider seeking an exceptional Chief Operating Officer (COO) to partner with their visionary CEO. This is a rare opportunity to play a leading role in shaping the future of the organisation, driving operational excellence, and supporting ambitious growth plans. The Role As COO, you will have strategic and operational responsibility across all services. You will translate the CEO's vision into actionable plans, optimise performance, and embed scalable systems and processes to support expansion and long-term sustainability. Key Responsibilities Drive operational strategy and deliver measurable performance improvements Ensure exceptional standards of care, regulatory compliance, and quality across all services Build and implement scalable systems to support growth and efficiency Lead, develop, and inspire high-performing teams Partner with the CEO on strategic initiatives, business development, and innovation Champion a resident-focused culture while balancing commercial performance About You Proven senior leadership experience in nursing homes or the wider care sector Strong commercial acumen combined with a passion for delivering high-quality care Strategic thinker with the ability to translate vision into actionable operational plans Innovative, hands on leader who thrives in a fast paced, evolving environment Expert knowledge of regulatory frameworks and operational best practices Outstanding communication, influencing, and team leadership skills Why Join? Make a tangible impact at an organisation with ambitious growth plans Partner directly with a visionary and dynamic CEO Shape operational strategy and drive organisational innovation Competitive salary with performance related incentives Opportunity to lead and inspire across a regional network of services To apply please contact or call for a confidential chat.
