£45,123 - £53,603 (including paid school holidays) + excellent benefits Those Huge Small Victories Our clinicians are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Get out what you put in This role is based at Luxborough Court School. Luxborough Court School is a purpose-built school registered for 150 pupils aged 5-19 with autism. There is a large sports hall with changing facilities (the site was formally a Premier League football club's training ground), a bespoke 6th form suite plus a number of other smaller individual spaces used for therapeutic intervention and bespoke support. The School benefits from extensive outdoor space plus a large central courtyard garden in the centre of the school and separate secondary and junior playgrounds, with a multi-use games area. Our clinicians are a crucial part of the most joined-up model in SEND. Across all of our specialist schools and children's homes, we provide unrivalled levels of clinical support, both in terms of our expertise and breadth of provision. Our young people present with a complexity of need including developmental trauma, neuro-developmental conditions and special educational needs. As part of a multi-disciplinary clinical team you will be supporting educational and residential colleagues to provide therapeutic living and learning environments and, based on clinical assessment and formulation, offer individualised interventions and engagement to our young people. Our Occupational Therapists work collaboratively within our schools and children's homes, this ensures that therapeutic support permeates every aspect of the education, care and support we offer all of our children and young people. You will provide consultation, workshops, training and guidance to the educational and residential teams around our children. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: Training: A full induction and on the job training Holiday: You'll work hard at WG, so you'll be rewarded with full school holidays including bank holidays Clinical Development: If career growth and professional advancement is your thing, we provide a leading programme of clinical learning and development Flexible benefits: meaning you can increase/decrease benefits such as life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities - check out our schools here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole self to work Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. The kind of person we're looking for will: Be a qualified Occupational Therapist registered with the HCPC Have experience and be skilled in delivering therapeutic interventions for children and young people with complex needs Need experience of supporting teams around a child or young person to ensure they are being provided with clinically informed living and learning environments and experiences Be a confident, engaging and effective, model, guide, leader and trainer. Be highly organised and ready to take the initiative Be committed to ensuring the best outcomes for young people This is a great opportunity to change young lives and have a positive impact on their future. Embedded within our living and learning environments you will be offered the support, resource and platform for you to do great things. You'll benefit from supervision, a clinical development programme and access to a 220+ strong team of multi-disciplinary clinical colleagues who will be with you every step of the way. Interested in joining us? At Witherslack Group, inclusion is part of who we are. We're committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we'll be there every step of the way. By building a diverse and inclusive team, we're better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here . To view our ex-offenders policy please click here . To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here . Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD
Apr 23, 2026
Full time
£45,123 - £53,603 (including paid school holidays) + excellent benefits Those Huge Small Victories Our clinicians are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Get out what you put in This role is based at Luxborough Court School. Luxborough Court School is a purpose-built school registered for 150 pupils aged 5-19 with autism. There is a large sports hall with changing facilities (the site was formally a Premier League football club's training ground), a bespoke 6th form suite plus a number of other smaller individual spaces used for therapeutic intervention and bespoke support. The School benefits from extensive outdoor space plus a large central courtyard garden in the centre of the school and separate secondary and junior playgrounds, with a multi-use games area. Our clinicians are a crucial part of the most joined-up model in SEND. Across all of our specialist schools and children's homes, we provide unrivalled levels of clinical support, both in terms of our expertise and breadth of provision. Our young people present with a complexity of need including developmental trauma, neuro-developmental conditions and special educational needs. As part of a multi-disciplinary clinical team you will be supporting educational and residential colleagues to provide therapeutic living and learning environments and, based on clinical assessment and formulation, offer individualised interventions and engagement to our young people. Our Occupational Therapists work collaboratively within our schools and children's homes, this ensures that therapeutic support permeates every aspect of the education, care and support we offer all of our children and young people. You will provide consultation, workshops, training and guidance to the educational and residential teams around our children. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: Training: A full induction and on the job training Holiday: You'll work hard at WG, so you'll be rewarded with full school holidays including bank holidays Clinical Development: If career growth and professional advancement is your thing, we provide a leading programme of clinical learning and development Flexible benefits: meaning you can increase/decrease benefits such as life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities - check out our schools here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole self to work Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. The kind of person we're looking for will: Be a qualified Occupational Therapist registered with the HCPC Have experience and be skilled in delivering therapeutic interventions for children and young people with complex needs Need experience of supporting teams around a child or young person to ensure they are being provided with clinically informed living and learning environments and experiences Be a confident, engaging and effective, model, guide, leader and trainer. Be highly organised and ready to take the initiative Be committed to ensuring the best outcomes for young people This is a great opportunity to change young lives and have a positive impact on their future. Embedded within our living and learning environments you will be offered the support, resource and platform for you to do great things. You'll benefit from supervision, a clinical development programme and access to a 220+ strong team of multi-disciplinary clinical colleagues who will be with you every step of the way. Interested in joining us? At Witherslack Group, inclusion is part of who we are. We're committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we'll be there every step of the way. By building a diverse and inclusive team, we're better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here . To view our ex-offenders policy please click here . To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here . Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD
Agriculture Trainer (Full Training & Teaching Qualification Supported) Plumpton, East Sussex 30,717 - 35,496 per annum + Teacher Pension Scheme + 50+ Days Holiday Are you an agriculture professional looking to take the next step in your career? Do you want to inspire the next generation of land-based professionals while enjoying an outstanding work-life balance and excellent benefits? This forward-thinking land-based college continues to grow its Agriculture provision, working closely with industry to deliver high-quality, future-focused programmes. With an excellent reputation for supporting staff, the college offers strong leadership, modern resources, funded teaching qualifications, and clear progression opportunities alongside a generous benefits package. In this role, you will deliver engaging teaching, learning, and assessment across agriculture programmes, supporting students to maximise their potential and progress into employment, apprenticeships, or further study. You will work closely with curriculum teams to ensure delivery remains industry-relevant, inclusive, and aligned with best practice. This is an excellent opportunity for someone from industry to move into education. Teaching experience is welcome but not essential, as full support is available to gain a recognised teaching qualification if required. The Role: Full training and teaching qualification support provided Delivering agriculture teaching and assessment to full-time and part-time learners Planning engaging lessons and practical activities aligned with industry needs Supporting student progress, attendance, and achievement Acting as a personal tutor and providing academic and pastoral support Contributing to curriculum development and quality improvement Excellent work-life balance and outstanding benefits The Person: Industry experience within agriculture or a related land-based sector Degree or professional qualification (or equivalent industry experience) Passion for inspiring and supporting learners Strong communication and organisational skills Willingness to gain a teaching qualification (if not already held) Committed to safeguarding, equality, and student success Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 23, 2026
Full time
Agriculture Trainer (Full Training & Teaching Qualification Supported) Plumpton, East Sussex 30,717 - 35,496 per annum + Teacher Pension Scheme + 50+ Days Holiday Are you an agriculture professional looking to take the next step in your career? Do you want to inspire the next generation of land-based professionals while enjoying an outstanding work-life balance and excellent benefits? This forward-thinking land-based college continues to grow its Agriculture provision, working closely with industry to deliver high-quality, future-focused programmes. With an excellent reputation for supporting staff, the college offers strong leadership, modern resources, funded teaching qualifications, and clear progression opportunities alongside a generous benefits package. In this role, you will deliver engaging teaching, learning, and assessment across agriculture programmes, supporting students to maximise their potential and progress into employment, apprenticeships, or further study. You will work closely with curriculum teams to ensure delivery remains industry-relevant, inclusive, and aligned with best practice. This is an excellent opportunity for someone from industry to move into education. Teaching experience is welcome but not essential, as full support is available to gain a recognised teaching qualification if required. The Role: Full training and teaching qualification support provided Delivering agriculture teaching and assessment to full-time and part-time learners Planning engaging lessons and practical activities aligned with industry needs Supporting student progress, attendance, and achievement Acting as a personal tutor and providing academic and pastoral support Contributing to curriculum development and quality improvement Excellent work-life balance and outstanding benefits The Person: Industry experience within agriculture or a related land-based sector Degree or professional qualification (or equivalent industry experience) Passion for inspiring and supporting learners Strong communication and organisational skills Willingness to gain a teaching qualification (if not already held) Committed to safeguarding, equality, and student success Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
A high impact brand within the pharmaceutical space is entering a pivotal period of growth. As scientific complexity increases, competitive landscapes shift and stakeholder expectations continue to rise, the demand for a modern, digitally enabled global training ecosystem has never been greater. To support this evolution, our client is seeking a Global Training Lead who will design, build and lead a future ready learning environment that elevates scientific fluency, strengthens customer facing capabilities and equips global and affiliate teams with the confidence and competence to execute strategy at launch and throughout the product lifecycle. This fully remote role. At the heart of this position is the responsibility to drive global launch readiness. You will develop and lead the brand's launch readiness strategy, ensuring alignment with scientific evidence, competitive dynamics and overall brand objectives. You will oversee the creation and delivery of high quality training across scientific, clinical, commercial and access related domains, ensuring all content is compliant, medically accurate and accessible globally. As the product progresses through its lifecycle, you will continue to uplift and evolve capabilities across teams worldwide. You will own and continuously enhance the global Core Training curriculum, shaping learning for onboarding, functional capability and advanced scientific proficiency. A key aspect of the role involves leading global Train the Trainer programmes, enabling affiliate Training Champions and Field Trainers to adapt and deploy relevant, market specific learning. Working closely with Affiliates, you will conduct diagnostic assessments to identify skill gaps and co create targeted development plans. You will also strengthen KAM and MSL effectiveness through structured capability pathways focused on scientific engagement, value based dialogue and consultative influencing. Digital learning and innovation sit at the core of this role. You will lead the development of a modern learning ecosystem using advanced tools such as Miro, Articulate 360, Synthesia and other virtual collaboration platforms. You will leverage AI to accelerate scriptwriting, microlearning creation, localisation and assessment development, while incorporating innovative formats such as simulation, gamification, spaced repetition and bite sized learning. A crucial part of your remit will be championing best practice adoption of AI across global learning, ensuring scalability, localisation and speed. You will also be responsible for governance and optimisation of the organisation's Learning Management System (LMS), ensuring effective learning pathways, certification structures, analytics dashboards and automated workflows. In parallel, you will oversee global training repositories within SharePoint, ensuring strong content structure, metadata governance and version control. Monitoring engagement and measuring impact through LMS and SharePoint analytics will be essential in maintaining high learning standards. Training delivery is a major part of the role. You will design and facilitate engaging training experiences across virtual, in person and hybrid environments. Your audiences will be globally diverse, and you will collaborate closely with subject matter experts to ensure scientific accuracy, consistency and relevance. You will also manage key elements of event delivery, including logistics, speaker preparation and participant engagement. Success in this role requires strong collaboration across Medical, Commercial, Patient Access and Community Engagement teams. You will build robust relationships with affiliates to maintain global to local alignment and act as a cultural ambassador-demonstrating curiosity, partnership, scientific integrity and a growth mindset. To be considered for this role, you will need experience within the pharmaceutical, biotech or life sciences industries in a training focused capacity - experience in cardiology, rare diseases or specialty care is advantageous. A recognised learning and development qualification such as CIPD (or equivalent) is required, as is a strong foundation in Learning & Organisational Development. Field facing experience, whether as a KAM, Sales professional or MSL, is essential, along with a background working in multicultural and cross functional settings and the ability to manage complex projects and budgets. You will need fluency in English, strong skills across Microsoft Office and MS Teams, and confidence using digital and AI enabled learning tools such as Miro, Qstream, Synthesia and Cornerstone. The role requires someone who can translate complex scientific concepts into clear, engaging learning experiences and who either has a strong grounding in lipidology or is committed to fast tracking their expertise. Interpersonal excellence, adaptability, strategic thinking, meticulous organisation and a passion for digital innovation are all critical attributes for this position. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Apr 23, 2026
Full time
A high impact brand within the pharmaceutical space is entering a pivotal period of growth. As scientific complexity increases, competitive landscapes shift and stakeholder expectations continue to rise, the demand for a modern, digitally enabled global training ecosystem has never been greater. To support this evolution, our client is seeking a Global Training Lead who will design, build and lead a future ready learning environment that elevates scientific fluency, strengthens customer facing capabilities and equips global and affiliate teams with the confidence and competence to execute strategy at launch and throughout the product lifecycle. This fully remote role. At the heart of this position is the responsibility to drive global launch readiness. You will develop and lead the brand's launch readiness strategy, ensuring alignment with scientific evidence, competitive dynamics and overall brand objectives. You will oversee the creation and delivery of high quality training across scientific, clinical, commercial and access related domains, ensuring all content is compliant, medically accurate and accessible globally. As the product progresses through its lifecycle, you will continue to uplift and evolve capabilities across teams worldwide. You will own and continuously enhance the global Core Training curriculum, shaping learning for onboarding, functional capability and advanced scientific proficiency. A key aspect of the role involves leading global Train the Trainer programmes, enabling affiliate Training Champions and Field Trainers to adapt and deploy relevant, market specific learning. Working closely with Affiliates, you will conduct diagnostic assessments to identify skill gaps and co create targeted development plans. You will also strengthen KAM and MSL effectiveness through structured capability pathways focused on scientific engagement, value based dialogue and consultative influencing. Digital learning and innovation sit at the core of this role. You will lead the development of a modern learning ecosystem using advanced tools such as Miro, Articulate 360, Synthesia and other virtual collaboration platforms. You will leverage AI to accelerate scriptwriting, microlearning creation, localisation and assessment development, while incorporating innovative formats such as simulation, gamification, spaced repetition and bite sized learning. A crucial part of your remit will be championing best practice adoption of AI across global learning, ensuring scalability, localisation and speed. You will also be responsible for governance and optimisation of the organisation's Learning Management System (LMS), ensuring effective learning pathways, certification structures, analytics dashboards and automated workflows. In parallel, you will oversee global training repositories within SharePoint, ensuring strong content structure, metadata governance and version control. Monitoring engagement and measuring impact through LMS and SharePoint analytics will be essential in maintaining high learning standards. Training delivery is a major part of the role. You will design and facilitate engaging training experiences across virtual, in person and hybrid environments. Your audiences will be globally diverse, and you will collaborate closely with subject matter experts to ensure scientific accuracy, consistency and relevance. You will also manage key elements of event delivery, including logistics, speaker preparation and participant engagement. Success in this role requires strong collaboration across Medical, Commercial, Patient Access and Community Engagement teams. You will build robust relationships with affiliates to maintain global to local alignment and act as a cultural ambassador-demonstrating curiosity, partnership, scientific integrity and a growth mindset. To be considered for this role, you will need experience within the pharmaceutical, biotech or life sciences industries in a training focused capacity - experience in cardiology, rare diseases or specialty care is advantageous. A recognised learning and development qualification such as CIPD (or equivalent) is required, as is a strong foundation in Learning & Organisational Development. Field facing experience, whether as a KAM, Sales professional or MSL, is essential, along with a background working in multicultural and cross functional settings and the ability to manage complex projects and budgets. You will need fluency in English, strong skills across Microsoft Office and MS Teams, and confidence using digital and AI enabled learning tools such as Miro, Qstream, Synthesia and Cornerstone. The role requires someone who can translate complex scientific concepts into clear, engaging learning experiences and who either has a strong grounding in lipidology or is committed to fast tracking their expertise. Interpersonal excellence, adaptability, strategic thinking, meticulous organisation and a passion for digital innovation are all critical attributes for this position. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Overview This role is full-time, working 37.5 hours per week, Monday - Friday, 8:30am - 5:00pm. We are excited to introduce this brand new Customer Experience Training Manager role at Wiltshire Farm Foods. We are seeking a passionate, people focused professional to elevate our customer service capability by giving extra support to our front line teams. As this is a newly created position, we are looking for someone who is confident in building the role from the ground up, shaping the strategy, and developing the business case that will drive long term success. In this role, you will define what exceptional service looks like, empower and inspire our colleagues to deliver it, and ensure our brand promise is consistently upheld in every customer interaction. You will be an experienced customer service trainer, with confidence in customer service leadership or service design. This is a field based role, requiring a minimum of 4 days per week in the field, with 1 day working from home. A company car is provided to facilitate your travel. Competitive Salary + Car + Bonus + Benefits Responsibilities Define Service Excellence: Create a clear and inspiring vision of outstanding service tailored to our customer base. Training & Coaching: Design and deliver engaging training programmes to our front-line customer-service telephone and delivery driver teams. Covering service excellence, sales skills, and product knowledge, travel your local region to coach, support, and energise teams in-person. Sales Skills Development: Equip Customer Service Advisors with the skills to upsell and cross-sell effectively. Support them in conducting outbound calls with empathy and confidence - helping retain and convert customers while maintaining our compassionate brand tone. Learning Materials Development: Work with colleagues and suppliers to develop high quality training materials that reach all team members and bring our service standards to life. Mystery Shopping: Implement and manage a mystery shop programme, using insights to drive performance and celebrate success. Demonstrate Commercial Impact: Prove the training function's commercial value to build a business case for national expansion. Stakeholder Collaboration: Partner with key internal teams to align service strategy, training delivery, and performance improvement initiatives. Customer Experience Evolution: Stay ahead of industry trends and competitor activity to continuously evolve our service offering. Performance Monitoring: Track service metrics, customer feedback, and training outcomes to inform strategy and report to leadership. Culture Champion: Foster a passion for service, food and customer care - ensuring every interaction brightens the customer's day. Qualifications/Personal Qualities Skills & Experience: Proven experience in training customer service. Proven experience in customer service leadership or service design. Strong coaching and communication skills, with a warm and engaging style. Ability to travel regionally and sometimes nationally. Experience in food, home delivery, or adult social care sectors is a plus. You must have held a UK manual driving licence for at least 2 years. All offers of employment are subject to a Driving Assessment, and Driving Licence checks. Personal Qualities: Inspiring - Able to motivate and energise teams to deliver exceptional service. Warm & Approachable - Builds trust and rapport easily across diverse teams. Strategic Thinker - Balances day to day coaching with long term service evolution. Resilient & Adaptable - Thrives in a fast paced, national role with frequent travel. Collaborative - Works effectively across multiple teams and stakeholders. Positive & Uplifting - Brings humour, optimism, and energy to every interaction. Commercially Aware - Understands how service excellence drives loyalty and growth. Company Benefits Competitive salary - accredited Living Wage employer Company car 25 days holiday per year, plus bank holidays Option to purchase up to 5 additional days holiday per year Generous annual bonus scheme Pension scheme - employer matched contributions up to 4% Life assurance scheme worth 2x annual salary Free turkey or voucher at Christmas Perkbox scheme including salary sacrifice options and retail discounts
Apr 23, 2026
Full time
Overview This role is full-time, working 37.5 hours per week, Monday - Friday, 8:30am - 5:00pm. We are excited to introduce this brand new Customer Experience Training Manager role at Wiltshire Farm Foods. We are seeking a passionate, people focused professional to elevate our customer service capability by giving extra support to our front line teams. As this is a newly created position, we are looking for someone who is confident in building the role from the ground up, shaping the strategy, and developing the business case that will drive long term success. In this role, you will define what exceptional service looks like, empower and inspire our colleagues to deliver it, and ensure our brand promise is consistently upheld in every customer interaction. You will be an experienced customer service trainer, with confidence in customer service leadership or service design. This is a field based role, requiring a minimum of 4 days per week in the field, with 1 day working from home. A company car is provided to facilitate your travel. Competitive Salary + Car + Bonus + Benefits Responsibilities Define Service Excellence: Create a clear and inspiring vision of outstanding service tailored to our customer base. Training & Coaching: Design and deliver engaging training programmes to our front-line customer-service telephone and delivery driver teams. Covering service excellence, sales skills, and product knowledge, travel your local region to coach, support, and energise teams in-person. Sales Skills Development: Equip Customer Service Advisors with the skills to upsell and cross-sell effectively. Support them in conducting outbound calls with empathy and confidence - helping retain and convert customers while maintaining our compassionate brand tone. Learning Materials Development: Work with colleagues and suppliers to develop high quality training materials that reach all team members and bring our service standards to life. Mystery Shopping: Implement and manage a mystery shop programme, using insights to drive performance and celebrate success. Demonstrate Commercial Impact: Prove the training function's commercial value to build a business case for national expansion. Stakeholder Collaboration: Partner with key internal teams to align service strategy, training delivery, and performance improvement initiatives. Customer Experience Evolution: Stay ahead of industry trends and competitor activity to continuously evolve our service offering. Performance Monitoring: Track service metrics, customer feedback, and training outcomes to inform strategy and report to leadership. Culture Champion: Foster a passion for service, food and customer care - ensuring every interaction brightens the customer's day. Qualifications/Personal Qualities Skills & Experience: Proven experience in training customer service. Proven experience in customer service leadership or service design. Strong coaching and communication skills, with a warm and engaging style. Ability to travel regionally and sometimes nationally. Experience in food, home delivery, or adult social care sectors is a plus. You must have held a UK manual driving licence for at least 2 years. All offers of employment are subject to a Driving Assessment, and Driving Licence checks. Personal Qualities: Inspiring - Able to motivate and energise teams to deliver exceptional service. Warm & Approachable - Builds trust and rapport easily across diverse teams. Strategic Thinker - Balances day to day coaching with long term service evolution. Resilient & Adaptable - Thrives in a fast paced, national role with frequent travel. Collaborative - Works effectively across multiple teams and stakeholders. Positive & Uplifting - Brings humour, optimism, and energy to every interaction. Commercially Aware - Understands how service excellence drives loyalty and growth. Company Benefits Competitive salary - accredited Living Wage employer Company car 25 days holiday per year, plus bank holidays Option to purchase up to 5 additional days holiday per year Generous annual bonus scheme Pension scheme - employer matched contributions up to 4% Life assurance scheme worth 2x annual salary Free turkey or voucher at Christmas Perkbox scheme including salary sacrifice options and retail discounts
Are you a recruiter or sales professional ready to step into training? Do you have experience as a trainer within sales or recruitment, or have you worked as a recruiter and discovered a real passion for developing others? Are you driven by people, performance, and helping individuals achieve success? If so, we're looking for a Learning & Development Consultant to join our team and support the delivery of our Training Academy. This is a hands-on role where your commercial and recruitment experience will be key to shaping how new starters are onboarded, trained, and supported as they build long-term careers at STR. Working at STR We have been providing specialist permanent and contract recruitment services since 2000. STR Group is an international recruitment company that is comprised of five niche brands, working in Life Sciences, Leading Edge Capex Projects, Automation, Maritime and Engineering & Manufacturing. As a Learning and Development Consultant at STR, your role will include: Delivering the Training Academy Programme to all new trainees Facilitating engaging classroom-based and virtual workshops, live call sessions, and training assessments Delivering a structured programme covering commercial, role-specific, behavioural, and professional skills Providing performance coaching and development support during trainees' first six months Giving clear, performance-focused feedback to employees and managers Tracking and reporting on progress, engagement, and outcomes, identifying trends across trainee cohorts Providing insights and recommendations to managers and the Head of L&D Reviewing, maintaining, and adapting learning materials to ensure quality, compliance, and business relevance Managing the Learning Management System, ensuring employees have access to role-specific training What are we offering you? You'll have the opportunity to grow your career in Learning & Development within a business that genuinely values people development and performance. You'll work closely with experienced leaders, gain exposure to a wide range of stakeholders, and play a visible role in shaping how we develop our talent. We will offer: Modern, slick, state of the art offices with breakout areas and dedicated kitchen (including Pool & Football tables). Early finish Fridays at 3pm every week Breakfast club - enjoy cereal, breakfast bars, and fresh fruit available every day Employee of the Quarter Quarterly Directors Lunches at 5 restaurants Annual awards, Summer & Christmas parties celebrating with the whole company Special work anniversaries, including chocolate or sweet bouquet, voucher, champagne, bonus & additional holiday depending on length of service! 23 days holiday plus bank holidays (rising by one day each year of service capped at 28 days) You can purchase up to 5 days extra holiday Health care cash plan and optional private health care from Day 1! Company Pension scheme Enhanced Maternity/paternity leave Birthday off Drinks fridge Free onsite parking Cycle to work scheme Employee Referral Programme STR commit to offer disabled people an interview if they meet the minimum criteria for the job vacancy. If you feel you have the right skills to join our fantastic team here at STR then apply today! TA is acting as an Employment Agency in relation to this vacancy.
Apr 23, 2026
Full time
Are you a recruiter or sales professional ready to step into training? Do you have experience as a trainer within sales or recruitment, or have you worked as a recruiter and discovered a real passion for developing others? Are you driven by people, performance, and helping individuals achieve success? If so, we're looking for a Learning & Development Consultant to join our team and support the delivery of our Training Academy. This is a hands-on role where your commercial and recruitment experience will be key to shaping how new starters are onboarded, trained, and supported as they build long-term careers at STR. Working at STR We have been providing specialist permanent and contract recruitment services since 2000. STR Group is an international recruitment company that is comprised of five niche brands, working in Life Sciences, Leading Edge Capex Projects, Automation, Maritime and Engineering & Manufacturing. As a Learning and Development Consultant at STR, your role will include: Delivering the Training Academy Programme to all new trainees Facilitating engaging classroom-based and virtual workshops, live call sessions, and training assessments Delivering a structured programme covering commercial, role-specific, behavioural, and professional skills Providing performance coaching and development support during trainees' first six months Giving clear, performance-focused feedback to employees and managers Tracking and reporting on progress, engagement, and outcomes, identifying trends across trainee cohorts Providing insights and recommendations to managers and the Head of L&D Reviewing, maintaining, and adapting learning materials to ensure quality, compliance, and business relevance Managing the Learning Management System, ensuring employees have access to role-specific training What are we offering you? You'll have the opportunity to grow your career in Learning & Development within a business that genuinely values people development and performance. You'll work closely with experienced leaders, gain exposure to a wide range of stakeholders, and play a visible role in shaping how we develop our talent. We will offer: Modern, slick, state of the art offices with breakout areas and dedicated kitchen (including Pool & Football tables). Early finish Fridays at 3pm every week Breakfast club - enjoy cereal, breakfast bars, and fresh fruit available every day Employee of the Quarter Quarterly Directors Lunches at 5 restaurants Annual awards, Summer & Christmas parties celebrating with the whole company Special work anniversaries, including chocolate or sweet bouquet, voucher, champagne, bonus & additional holiday depending on length of service! 23 days holiday plus bank holidays (rising by one day each year of service capped at 28 days) You can purchase up to 5 days extra holiday Health care cash plan and optional private health care from Day 1! Company Pension scheme Enhanced Maternity/paternity leave Birthday off Drinks fridge Free onsite parking Cycle to work scheme Employee Referral Programme STR commit to offer disabled people an interview if they meet the minimum criteria for the job vacancy. If you feel you have the right skills to join our fantastic team here at STR then apply today! TA is acting as an Employment Agency in relation to this vacancy.
IPS Grow Fidelity Assurance Lead We are seeking ambitious, adaptable and purpose driven individuals who are motivated by delivering change at scale and improving people s lives through high quality, evidence based practice. If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today! Position: IPS Grow Fidelity Assurance Lead Location: Hybrid/ UK (either North of England and North Wales or South of England and South Wales) Hours: Full-time Salary: £ 39,000 per annum Contract: Permanent Closing date for applications: 9:00am, 27th Apr 2026 First stage 30-minute telephone Zoom interviews will take place: 7th and 8th May 2026 Face to faceinterviews will take place: 21st and 22nd May 2026 The Role A key responsibility of this role is coordinating and undertaking fidelity reviews for the Connect to Work supported employment programme. You will conduct on-site IPS fidelity reviews, produce clear and insightful fidelity reports, and facilitate local Communities of Practice (COPs) to promote shared learning and continuous improvement. Following fidelity reviews they will support the development of action plans that enhance performance, embed best practice, and ensure high quality outcomes for people accessing IPS. Responsibilities include: Quality assurance and fidelity reviews Stakeholder engagement Facilitate learning networks and communities of practice Post holders will receive comprehensive training to build the skills and knowledge required to become a confident and effective IPS fidelity reviewer. This role involves a blend of remote and on site work within either the North of England and North Wales, or South of England and South Wales. Please state your preferred region when applying. The Team IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID). About You Skills, Experience & Qualifications: IPS experience and expertise: Demonstrable experience working within an IPS service with a solid understanding of the IPS model, the fidelity scale, and their practical application. Applicants with experience in roles such as Employment Specialist, Team Leader, IPS Trainer, or other IPS related positions would all be well suited to this role. Driving quality improvement: Proven experience delivering high fidelity IPS practice, with an understanding of how strong adherence to the fidelity model directly contributes to improved employment outcomes High performance delivery: Experience working in a fast paced, performance driven environment, consistently delivering high quality outputs at volume while maintaining accuracy and attention to detail. Planning and organisational skills: Manage workloads and competing priorities efficiently and meet deadlines consistently while maintaining detail focussed high-quality output. About the Organisation Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world. Equality, diversity and inclusion We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options. The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability. This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Apr 23, 2026
Full time
IPS Grow Fidelity Assurance Lead We are seeking ambitious, adaptable and purpose driven individuals who are motivated by delivering change at scale and improving people s lives through high quality, evidence based practice. If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today! Position: IPS Grow Fidelity Assurance Lead Location: Hybrid/ UK (either North of England and North Wales or South of England and South Wales) Hours: Full-time Salary: £ 39,000 per annum Contract: Permanent Closing date for applications: 9:00am, 27th Apr 2026 First stage 30-minute telephone Zoom interviews will take place: 7th and 8th May 2026 Face to faceinterviews will take place: 21st and 22nd May 2026 The Role A key responsibility of this role is coordinating and undertaking fidelity reviews for the Connect to Work supported employment programme. You will conduct on-site IPS fidelity reviews, produce clear and insightful fidelity reports, and facilitate local Communities of Practice (COPs) to promote shared learning and continuous improvement. Following fidelity reviews they will support the development of action plans that enhance performance, embed best practice, and ensure high quality outcomes for people accessing IPS. Responsibilities include: Quality assurance and fidelity reviews Stakeholder engagement Facilitate learning networks and communities of practice Post holders will receive comprehensive training to build the skills and knowledge required to become a confident and effective IPS fidelity reviewer. This role involves a blend of remote and on site work within either the North of England and North Wales, or South of England and South Wales. Please state your preferred region when applying. The Team IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID). About You Skills, Experience & Qualifications: IPS experience and expertise: Demonstrable experience working within an IPS service with a solid understanding of the IPS model, the fidelity scale, and their practical application. Applicants with experience in roles such as Employment Specialist, Team Leader, IPS Trainer, or other IPS related positions would all be well suited to this role. Driving quality improvement: Proven experience delivering high fidelity IPS practice, with an understanding of how strong adherence to the fidelity model directly contributes to improved employment outcomes High performance delivery: Experience working in a fast paced, performance driven environment, consistently delivering high quality outputs at volume while maintaining accuracy and attention to detail. Planning and organisational skills: Manage workloads and competing priorities efficiently and meet deadlines consistently while maintaining detail focussed high-quality output. About the Organisation Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world. Equality, diversity and inclusion We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options. The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability. This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
About Us Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms. Our Corporate Vision is to 'Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation' and we work in close partnership with our clients to identify and implement innovative and effective learning solutions. To learn more about Calex, please visit our website at . We have seen tremendous growth in our business in recent years and with that comes the opportunity to increase our workforce, so we are seeking to recruit an experienced Technical Trainer to work in the Delivery team for Ford of Britain and Ireland, working out of the Henry Ford Academy in Daventry and regionally. The purpose of the role is to deliver technical training to Ford dealer delegates and Customer Partners, covering electrical, mechanical, and high voltage systems across all levels of Technician at Qualified, Senior and Master curriculums, including delivery of Electric Vehicle Qualifications. The Henry Ford Academy has a facility team that prepare vehicles for training including faults, workshop set up and training materials for the individual courses. This enables the efficiency of our training team to deliver in the training areas and removes the need to set up/down. Key Responsibilities Delivery of a blend of attended and virtual classroom technical training covering workshop automotive diagnostic repair procedures, to a wide range of technicians and technical delegates To research the latest vehicle technologies to support the training and development of the delegates, differentiating between essential and supplementary knowledge. Ensuring a supportive learning environment through encouraging questions, knowledge sharing and utilizing a variety of hands on, and instructor-based training methods Establishing and maintaining effective relationships with the delegates and dealer networks Promoting the technical training programs to ensure ongoing business and delegate placements. Building a good working relationship with the customer, identifying, and communicating any growth opportunities to the Head of Learning & Development. Maintaining the suitability and cleanliness of the training and workshop environment including vehicles and training aids Support in the development of manufacturer's trainer guides and training brochures, following pre-determined layouts and standards, using a range of desktop publishing and office IT systems. Monitor and ensure progression of your own Continual Professional Development Contribute to the internal quality assurance of the technical training Program. About You Strong proficiency in written English and grammar Suitable academic/industry qualifications pertaining to the role described including high voltage would be an advantage. Experience in a Service Technician environment with detailed knowledge of vehicle systems. Ability to work to tight deadlines. Ability to learn new vehicle technologies and sub systems, including diagnostics. IT literate with working knowledge of multimedia design and publishing software. Experience in the delivery of technical training material to workshop technicians. Ability to assess the competence of workshop technicians in performing low level technical tasks in line with external awarding body guidelines. Valid, clean driving license and willingness to travel to regional sites. Core Values Caring & Supportive Open & Honest Welcoming & Inclusive Collaborative & Inspiring Enjoyable & Rewarding Flexible & Adaptable Accountable & Reliable Healthy & Sustainable Salary & Benefits Up to £43,000 dependant on experience, plus up to 5% Annual Performance Bonus. 25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover. Contract Permanent / Full Time Working Hours Monday to Friday / 40 hours per week Place of Work Henry Ford Academy, Daventry Pre-employment Checks Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check. Employment The successful candidate will be employed by Calex UK . Visa Sponsorship Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.
Apr 23, 2026
Full time
About Us Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms. Our Corporate Vision is to 'Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation' and we work in close partnership with our clients to identify and implement innovative and effective learning solutions. To learn more about Calex, please visit our website at . We have seen tremendous growth in our business in recent years and with that comes the opportunity to increase our workforce, so we are seeking to recruit an experienced Technical Trainer to work in the Delivery team for Ford of Britain and Ireland, working out of the Henry Ford Academy in Daventry and regionally. The purpose of the role is to deliver technical training to Ford dealer delegates and Customer Partners, covering electrical, mechanical, and high voltage systems across all levels of Technician at Qualified, Senior and Master curriculums, including delivery of Electric Vehicle Qualifications. The Henry Ford Academy has a facility team that prepare vehicles for training including faults, workshop set up and training materials for the individual courses. This enables the efficiency of our training team to deliver in the training areas and removes the need to set up/down. Key Responsibilities Delivery of a blend of attended and virtual classroom technical training covering workshop automotive diagnostic repair procedures, to a wide range of technicians and technical delegates To research the latest vehicle technologies to support the training and development of the delegates, differentiating between essential and supplementary knowledge. Ensuring a supportive learning environment through encouraging questions, knowledge sharing and utilizing a variety of hands on, and instructor-based training methods Establishing and maintaining effective relationships with the delegates and dealer networks Promoting the technical training programs to ensure ongoing business and delegate placements. Building a good working relationship with the customer, identifying, and communicating any growth opportunities to the Head of Learning & Development. Maintaining the suitability and cleanliness of the training and workshop environment including vehicles and training aids Support in the development of manufacturer's trainer guides and training brochures, following pre-determined layouts and standards, using a range of desktop publishing and office IT systems. Monitor and ensure progression of your own Continual Professional Development Contribute to the internal quality assurance of the technical training Program. About You Strong proficiency in written English and grammar Suitable academic/industry qualifications pertaining to the role described including high voltage would be an advantage. Experience in a Service Technician environment with detailed knowledge of vehicle systems. Ability to work to tight deadlines. Ability to learn new vehicle technologies and sub systems, including diagnostics. IT literate with working knowledge of multimedia design and publishing software. Experience in the delivery of technical training material to workshop technicians. Ability to assess the competence of workshop technicians in performing low level technical tasks in line with external awarding body guidelines. Valid, clean driving license and willingness to travel to regional sites. Core Values Caring & Supportive Open & Honest Welcoming & Inclusive Collaborative & Inspiring Enjoyable & Rewarding Flexible & Adaptable Accountable & Reliable Healthy & Sustainable Salary & Benefits Up to £43,000 dependant on experience, plus up to 5% Annual Performance Bonus. 25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover. Contract Permanent / Full Time Working Hours Monday to Friday / 40 hours per week Place of Work Henry Ford Academy, Daventry Pre-employment Checks Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check. Employment The successful candidate will be employed by Calex UK . Visa Sponsorship Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.
Agriculture Trainer (Full Training & Teaching Qualification Supported)Plumpton, East Sussex£30,717 - £35,496 per annum + Teacher Pension Scheme + 50+ Days HolidayAre you an agriculture professional looking to take the next step in your career?Do you want to inspire the next generation of land-based professionals while enjoying an outstanding work-life balance and excellent benefits?This forward-thinking land-based college continues to grow its Agriculture provision, working closely with industry to deliver high-quality, future-focused programmes. With an excellent reputation for supporting staff, the college offers strong leadership, modern resources, funded teaching qualifications, and clear progression opportunities alongside a generous benefits package.In this role, you will deliver engaging teaching, learning, and assessment across agriculture programmes, supporting students to maximise their potential and progress into employment, apprenticeships, or further study. You will work closely with curriculum teams to ensure delivery remains industry-relevant, inclusive, and aligned with best practice.This is an excellent opportunity for someone from industry to move into education. Teaching experience is welcome but not essential, as full support is available to gain a recognised teaching qualification if required.The Role: Full training and teaching qualification support provided Delivering agriculture teaching and assessment to full-time and part-time learners Planning engaging lessons and practical activities aligned with industry needs Supporting student progress, attendance, and achievement Acting as a personal tutor and providing academic and pastoral support Contributing to curriculum development and quality improvement Excellent work-life balance and outstanding benefitsThe Person: Industry experience within agriculture or a related land-based sector Degree or professional qualification (or equivalent industry experience) Passion for inspiring and supporting learners Strong communication and organisational skills Willingness to gain a teaching qualification (if not already held) Committed to safeguarding, equality, and student success Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 23, 2026
Full time
Agriculture Trainer (Full Training & Teaching Qualification Supported)Plumpton, East Sussex£30,717 - £35,496 per annum + Teacher Pension Scheme + 50+ Days HolidayAre you an agriculture professional looking to take the next step in your career?Do you want to inspire the next generation of land-based professionals while enjoying an outstanding work-life balance and excellent benefits?This forward-thinking land-based college continues to grow its Agriculture provision, working closely with industry to deliver high-quality, future-focused programmes. With an excellent reputation for supporting staff, the college offers strong leadership, modern resources, funded teaching qualifications, and clear progression opportunities alongside a generous benefits package.In this role, you will deliver engaging teaching, learning, and assessment across agriculture programmes, supporting students to maximise their potential and progress into employment, apprenticeships, or further study. You will work closely with curriculum teams to ensure delivery remains industry-relevant, inclusive, and aligned with best practice.This is an excellent opportunity for someone from industry to move into education. Teaching experience is welcome but not essential, as full support is available to gain a recognised teaching qualification if required.The Role: Full training and teaching qualification support provided Delivering agriculture teaching and assessment to full-time and part-time learners Planning engaging lessons and practical activities aligned with industry needs Supporting student progress, attendance, and achievement Acting as a personal tutor and providing academic and pastoral support Contributing to curriculum development and quality improvement Excellent work-life balance and outstanding benefitsThe Person: Industry experience within agriculture or a related land-based sector Degree or professional qualification (or equivalent industry experience) Passion for inspiring and supporting learners Strong communication and organisational skills Willingness to gain a teaching qualification (if not already held) Committed to safeguarding, equality, and student success Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Are you passionate about empowering others with life-saving skills? Do you want to make a real difference in your community? As a Trainer , you ll deliver essential courses, including First Aid at Work , Fire Marshal , and Mental Health , equipping learners with vital skills to stay safe and support others. If you're ready to step into a role where every day is rewarding , we d love to hear from you! Details Salary: £25,276 per annum Location: Taunton Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs Contract: Full-time, permanent Additional benefits: Paid mileage and expenses for travel Ongoing professional development, including support to maintain your subject competence and certifications Flexible working patterns to suit your schedule Corporate uniform provided for a professional appearance Enhanced DBS check paid for by the organisation A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.) About the Organisation This role supports one of the UK s leading providers of workplace training . With a mission to save lives and make communities safer , their vision is to empower every person with skills that make a difference . They value their people , offering opportunities for growth , and champion diversity in everything they do. About the Role As a Trainer , you ll deliver a variety of courses to diverse groups , ensuring high standards of teaching and assessment . From CPR techniques to mental health awareness, you ll empower learners with essential skills while contributing to the organisation s life-saving mission . You ll manage your own schedule , travel to training locations , and be responsible for setting up engaging, professional sessions . With support from a dedicated team , you ll maintain compliance with awarding body standards and contribute to the continuous improvement of training delivery . Key Responsibilities Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness. Set up training venues , ensuring all materials and equipment are ready. Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal . Maintain up-to-date knowledge of your subject area through professional development. Promote the organisation s products and services to learners. Complete all required documentation promptly and accurately. Skills / Experience Required Essential qualifications: Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH). Experience: Delivering first aid and/or health and safety courses to adults. Skills: Excellent communication and interpersonal skills, with the ability to engage diverse groups. Other: Physically able to perform CPR on a manikin on the floor. Confident using Microsoft applications and digital tools for course administration. A full driving licence and access to a vehicle for travel to training venues. To Apply If you re ready to inspire others and be part of a team dedicated to saving lives, we d love to hear from you! Application is by CV only no covering letter required. Interview Process Initial telephone call with the regional manager for the area In-person selection day in March 2026 , which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills. Deadline for Applications ASAP applications will be reviewed on a rolling basis We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Apr 22, 2026
Full time
Are you passionate about empowering others with life-saving skills? Do you want to make a real difference in your community? As a Trainer , you ll deliver essential courses, including First Aid at Work , Fire Marshal , and Mental Health , equipping learners with vital skills to stay safe and support others. If you're ready to step into a role where every day is rewarding , we d love to hear from you! Details Salary: £25,276 per annum Location: Taunton Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs Contract: Full-time, permanent Additional benefits: Paid mileage and expenses for travel Ongoing professional development, including support to maintain your subject competence and certifications Flexible working patterns to suit your schedule Corporate uniform provided for a professional appearance Enhanced DBS check paid for by the organisation A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.) About the Organisation This role supports one of the UK s leading providers of workplace training . With a mission to save lives and make communities safer , their vision is to empower every person with skills that make a difference . They value their people , offering opportunities for growth , and champion diversity in everything they do. About the Role As a Trainer , you ll deliver a variety of courses to diverse groups , ensuring high standards of teaching and assessment . From CPR techniques to mental health awareness, you ll empower learners with essential skills while contributing to the organisation s life-saving mission . You ll manage your own schedule , travel to training locations , and be responsible for setting up engaging, professional sessions . With support from a dedicated team , you ll maintain compliance with awarding body standards and contribute to the continuous improvement of training delivery . Key Responsibilities Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness. Set up training venues , ensuring all materials and equipment are ready. Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal . Maintain up-to-date knowledge of your subject area through professional development. Promote the organisation s products and services to learners. Complete all required documentation promptly and accurately. Skills / Experience Required Essential qualifications: Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH). Experience: Delivering first aid and/or health and safety courses to adults. Skills: Excellent communication and interpersonal skills, with the ability to engage diverse groups. Other: Physically able to perform CPR on a manikin on the floor. Confident using Microsoft applications and digital tools for course administration. A full driving licence and access to a vehicle for travel to training venues. To Apply If you re ready to inspire others and be part of a team dedicated to saving lives, we d love to hear from you! Application is by CV only no covering letter required. Interview Process Initial telephone call with the regional manager for the area In-person selection day in March 2026 , which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills. Deadline for Applications ASAP applications will be reviewed on a rolling basis We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
This is a fantastic opportunity to join a highly respected global leader, who due to growth are keen to secure their next Technical Trainer. As the Engineering Trainer you will get the chance to co-ordinate and deliver training to both employees around the business and external customers on all company products. You will have full autonomy to plan and manage your days as you see fit, working collaboratively with the management team to ensure that all parties are appropriately trained in line with the development plans and needs of the business. Below are a few ways your expertise will be utilised. Scheduling training sessions on the operation, programming, maintenance and repair of both machinery and equipment Creating high quality training material, including PowerPoint presentations, written handouts, e-Learning courses whilst applying knowledge of electronics, mechanics, hydraulics, pneumatic and programming. This position will include regular travel to customer sites including overnight stays which will be fully expensed. Full product training will be provided. This truly is a great business to be part of, they have an extremely low turnover of staff, they are exceptionally friendly and supportive, and really do listen to their employees with clear and open communication channels. They place great emphasis on the development of their workforce and are looking forward to onboarding their next Trainer. If you possess a mechanical/engineering background, we would love to hear from you. Benefits include; 24 days holiday plus bank holidays, increasing to a maximum of 28 days with service Pension contribution Health & eye care scheme Instant access to a wellbeing programme, including an online GP Yearly pay reviews Employee of the quarter awards Internal Referral scheme Life assurance up to 3 x annual salary Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.
Apr 22, 2026
Full time
This is a fantastic opportunity to join a highly respected global leader, who due to growth are keen to secure their next Technical Trainer. As the Engineering Trainer you will get the chance to co-ordinate and deliver training to both employees around the business and external customers on all company products. You will have full autonomy to plan and manage your days as you see fit, working collaboratively with the management team to ensure that all parties are appropriately trained in line with the development plans and needs of the business. Below are a few ways your expertise will be utilised. Scheduling training sessions on the operation, programming, maintenance and repair of both machinery and equipment Creating high quality training material, including PowerPoint presentations, written handouts, e-Learning courses whilst applying knowledge of electronics, mechanics, hydraulics, pneumatic and programming. This position will include regular travel to customer sites including overnight stays which will be fully expensed. Full product training will be provided. This truly is a great business to be part of, they have an extremely low turnover of staff, they are exceptionally friendly and supportive, and really do listen to their employees with clear and open communication channels. They place great emphasis on the development of their workforce and are looking forward to onboarding their next Trainer. If you possess a mechanical/engineering background, we would love to hear from you. Benefits include; 24 days holiday plus bank holidays, increasing to a maximum of 28 days with service Pension contribution Health & eye care scheme Instant access to a wellbeing programme, including an online GP Yearly pay reviews Employee of the quarter awards Internal Referral scheme Life assurance up to 3 x annual salary Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.
IPS Grow Fidelity Assurance Lead We are seeking ambitious, adaptable and purpose driven individuals who are motivated by delivering change at scale and improving people s lives through high quality, evidence based practice. If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today! Position: IPS Grow Fidelity Assurance Lead Location: Hybrid/ UK (either North of England and North Wales or South of England and South Wales) Hours: Full-time Salary: £ 39,000 per annum Contract: Permanent Closing date for applications: 9:00am, 27th Apr 2026 First stage 30-minute telephone Zoom interviews will take place: 7th and 8th May 2026 Face to faceinterviews will take place: 21st and 22nd May 2026 The Role A key responsibility of this role is coordinating and undertaking fidelity reviews for the Connect to Work supported employment programme. You will conduct on-site IPS fidelity reviews, produce clear and insightful fidelity reports, and facilitate local Communities of Practice (COPs) to promote shared learning and continuous improvement. Following fidelity reviews they will support the development of action plans that enhance performance, embed best practice, and ensure high quality outcomes for people accessing IPS. Responsibilities include: Quality assurance and fidelity reviews Stakeholder engagement Facilitate learning networks and communities of practice Post holders will receive comprehensive training to build the skills and knowledge required to become a confident and effective IPS fidelity reviewer. This role involves a blend of remote and on site work within either the North of England and North Wales, or South of England and South Wales. Please state your preferred region when applying. The Team IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID). About You Skills, Experience & Qualifications: IPS experience and expertise: Demonstrable experience working within an IPS service with a solid understanding of the IPS model, the fidelity scale, and their practical application. Applicants with experience in roles such as Employment Specialist, Team Leader, IPS Trainer, or other IPS related positions would all be well suited to this role. Driving quality improvement: Proven experience delivering high fidelity IPS practice, with an understanding of how strong adherence to the fidelity model directly contributes to improved employment outcomes High performance delivery: Experience working in a fast paced, performance driven environment, consistently delivering high quality outputs at volume while maintaining accuracy and attention to detail. Planning and organisational skills: Manage workloads and competing priorities efficiently and meet deadlines consistently while maintaining detail focussed high-quality output. About the Organisation Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world. Equality, diversity and inclusion We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options. The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability. This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Apr 22, 2026
Full time
IPS Grow Fidelity Assurance Lead We are seeking ambitious, adaptable and purpose driven individuals who are motivated by delivering change at scale and improving people s lives through high quality, evidence based practice. If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today! Position: IPS Grow Fidelity Assurance Lead Location: Hybrid/ UK (either North of England and North Wales or South of England and South Wales) Hours: Full-time Salary: £ 39,000 per annum Contract: Permanent Closing date for applications: 9:00am, 27th Apr 2026 First stage 30-minute telephone Zoom interviews will take place: 7th and 8th May 2026 Face to faceinterviews will take place: 21st and 22nd May 2026 The Role A key responsibility of this role is coordinating and undertaking fidelity reviews for the Connect to Work supported employment programme. You will conduct on-site IPS fidelity reviews, produce clear and insightful fidelity reports, and facilitate local Communities of Practice (COPs) to promote shared learning and continuous improvement. Following fidelity reviews they will support the development of action plans that enhance performance, embed best practice, and ensure high quality outcomes for people accessing IPS. Responsibilities include: Quality assurance and fidelity reviews Stakeholder engagement Facilitate learning networks and communities of practice Post holders will receive comprehensive training to build the skills and knowledge required to become a confident and effective IPS fidelity reviewer. This role involves a blend of remote and on site work within either the North of England and North Wales, or South of England and South Wales. Please state your preferred region when applying. The Team IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID). About You Skills, Experience & Qualifications: IPS experience and expertise: Demonstrable experience working within an IPS service with a solid understanding of the IPS model, the fidelity scale, and their practical application. Applicants with experience in roles such as Employment Specialist, Team Leader, IPS Trainer, or other IPS related positions would all be well suited to this role. Driving quality improvement: Proven experience delivering high fidelity IPS practice, with an understanding of how strong adherence to the fidelity model directly contributes to improved employment outcomes High performance delivery: Experience working in a fast paced, performance driven environment, consistently delivering high quality outputs at volume while maintaining accuracy and attention to detail. Planning and organisational skills: Manage workloads and competing priorities efficiently and meet deadlines consistently while maintaining detail focussed high-quality output. About the Organisation Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world. Equality, diversity and inclusion We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options. The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability. This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Overview This role is full-time, working 37.5 hours per week, Monday - Friday, 8:30am - 5:00pm. We are excited to introduce this brand new Customer Experience Training Manager role at Wiltshire Farm Foods. We are seeking a passionate, people focused professional to elevate our customer service capability by giving extra support to our front line teams. As this is a newly created position, we are looking for someone who is confident in building the role from the ground up, shaping the strategy, and developing the business case that will drive long term success. In this role, you will define what exceptional service looks like, empower and inspire our colleagues to deliver it, and ensure our brand promise is consistently upheld in every customer interaction. You will be an experienced customer service trainer, with confidence in customer service leadership or service design. This is a field based role, requiring a minimum of 4 days per week in the field, with 1 day working from home. A company car is provided to facilitate your travel. Competitive Salary + Car + Bonus + Benefits. Who we are Wiltshire Farm Foods, part of the apetito group, is the UK's largest ready meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals. We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service. Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs. This is all whilst being an ethical and sustainable organisation that believes in doing the right thing. Responsibilities Define Service Excellence: Create a clear and inspiring vision of outstanding service tailored to our customer base. Training & Coaching: Design and deliver engaging training programmes to our front line customer service telephone and delivery driver teams. Covering service excellence, sales skills, and product knowledge, travel your local region to coach, support, and energise teams in person. Sales Skills Development: Equip Customer Service Advisors with the skills to upsell and cross sell effectively. Support them in conducting outbound calls with empathy and confidence - helping retain and convert customers while maintaining our compassionate brand tone. Learning Materials Development: Work with colleagues and suppliers to develop high quality training materials that reach all team members and bring our service standards to life. Mystery Shopping: Implement and manage a mystery shop programme, using insights to drive performance and celebrate success. Demonstrate Commercial Impact: Prove the training function's commercial value to build a business case for national expansion. Stakeholder Collaboration: Partner with key internal teams to align service strategy, training delivery, and performance improvement initiatives. Customer Experience Evolution: Stay ahead of industry trends and competitor activity to continuously evolve our service offering. Performance Monitoring: Track service metrics, customer feedback, and training outcomes to inform strategy and report to leadership. Culture Champion: Foster a passion for service, food and customer care - ensuring every interaction brightens the customer's day. About you Skills & Experience Proven experience in training customer service. Proven experience in customer service leadership or service design. Strong coaching and communication skills, with a warm and engaging style. Ability to travel regionally and sometimes nationally. Experience in food, home delivery or adult social care sectors is a plus. You must have held a UK manual driving licence for at least 2 years. All offers of employment are subject to a Driving Assessment, and Driving Licence checks. Personal Qualities Inspiring - Able to motivate and energise teams to deliver exceptional service. Warm & Approachable - Builds trust and rapport easily across diverse teams. Strategic Thinker - Balances day to day coaching with long term service evolution. Resilient & Adaptable - Thrives in a fast paced, national role with frequent travel. Collaborative - Works effectively across multiple teams and stakeholders. Positive & Uplifting - Brings humour, optimism, and energy to every interaction. Commercially Aware - Understands how service excellence drives loyalty and growth. Company Benefits Competitive salary - accredited Living Wage employer Company car 25 days holiday per year, plus bank holidays Option to purchase up to 5 additional days holiday per year Generous annual bonus scheme Pension scheme - employer matched contributions up to 4% Life assurance scheme worth 2 annual salary Free turkey or voucher at Christmas Perkbox scheme including salary sacrifice options and retail discounts Our Values As a family owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
Apr 22, 2026
Full time
Overview This role is full-time, working 37.5 hours per week, Monday - Friday, 8:30am - 5:00pm. We are excited to introduce this brand new Customer Experience Training Manager role at Wiltshire Farm Foods. We are seeking a passionate, people focused professional to elevate our customer service capability by giving extra support to our front line teams. As this is a newly created position, we are looking for someone who is confident in building the role from the ground up, shaping the strategy, and developing the business case that will drive long term success. In this role, you will define what exceptional service looks like, empower and inspire our colleagues to deliver it, and ensure our brand promise is consistently upheld in every customer interaction. You will be an experienced customer service trainer, with confidence in customer service leadership or service design. This is a field based role, requiring a minimum of 4 days per week in the field, with 1 day working from home. A company car is provided to facilitate your travel. Competitive Salary + Car + Bonus + Benefits. Who we are Wiltshire Farm Foods, part of the apetito group, is the UK's largest ready meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals. We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service. Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs. This is all whilst being an ethical and sustainable organisation that believes in doing the right thing. Responsibilities Define Service Excellence: Create a clear and inspiring vision of outstanding service tailored to our customer base. Training & Coaching: Design and deliver engaging training programmes to our front line customer service telephone and delivery driver teams. Covering service excellence, sales skills, and product knowledge, travel your local region to coach, support, and energise teams in person. Sales Skills Development: Equip Customer Service Advisors with the skills to upsell and cross sell effectively. Support them in conducting outbound calls with empathy and confidence - helping retain and convert customers while maintaining our compassionate brand tone. Learning Materials Development: Work with colleagues and suppliers to develop high quality training materials that reach all team members and bring our service standards to life. Mystery Shopping: Implement and manage a mystery shop programme, using insights to drive performance and celebrate success. Demonstrate Commercial Impact: Prove the training function's commercial value to build a business case for national expansion. Stakeholder Collaboration: Partner with key internal teams to align service strategy, training delivery, and performance improvement initiatives. Customer Experience Evolution: Stay ahead of industry trends and competitor activity to continuously evolve our service offering. Performance Monitoring: Track service metrics, customer feedback, and training outcomes to inform strategy and report to leadership. Culture Champion: Foster a passion for service, food and customer care - ensuring every interaction brightens the customer's day. About you Skills & Experience Proven experience in training customer service. Proven experience in customer service leadership or service design. Strong coaching and communication skills, with a warm and engaging style. Ability to travel regionally and sometimes nationally. Experience in food, home delivery or adult social care sectors is a plus. You must have held a UK manual driving licence for at least 2 years. All offers of employment are subject to a Driving Assessment, and Driving Licence checks. Personal Qualities Inspiring - Able to motivate and energise teams to deliver exceptional service. Warm & Approachable - Builds trust and rapport easily across diverse teams. Strategic Thinker - Balances day to day coaching with long term service evolution. Resilient & Adaptable - Thrives in a fast paced, national role with frequent travel. Collaborative - Works effectively across multiple teams and stakeholders. Positive & Uplifting - Brings humour, optimism, and energy to every interaction. Commercially Aware - Understands how service excellence drives loyalty and growth. Company Benefits Competitive salary - accredited Living Wage employer Company car 25 days holiday per year, plus bank holidays Option to purchase up to 5 additional days holiday per year Generous annual bonus scheme Pension scheme - employer matched contributions up to 4% Life assurance scheme worth 2 annual salary Free turkey or voucher at Christmas Perkbox scheme including salary sacrifice options and retail discounts Our Values As a family owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
Are you passionate about empowering others with life-saving skills? Do you want to make a real difference in your community? As a Trainer , you ll deliver essential courses, including First Aid at Work , Fire Marshal , and Mental Health , equipping learners with vital skills to stay safe and support others. If you're ready to step into a role where every day is rewarding , we d love to hear from you! Details Salary: £15,165.60 per annum Location: Truro, Cornwell Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs Contract: Part-time, permanent Additional benefits: Paid mileage and expenses for travel Ongoing professional development, including support to maintain your subject competence and certifications Flexible working patterns to suit your schedule Corporate uniform provided for a professional appearance Enhanced DBS check paid for by the organisation A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.) About the Organisation This role supports one of the UK s leading providers of workplace training . With a mission to save lives and make communities safer , their vision is to empower every person with skills that make a difference . They value their people , offering opportunities for growth , and champion diversity in everything they do. About the Role As a Trainer , you ll deliver a variety of courses to diverse groups , ensuring high standards of teaching and assessment . From CPR techniques to mental health awareness, you ll empower learners with essential skills while contributing to the organisation s life-saving mission . You ll manage your own schedule , travel to training locations , and be responsible for setting up engaging, professional sessions . With support from a dedicated team , you ll maintain compliance with awarding body standards and contribute to the continuous improvement of training delivery . Key Responsibilities Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness. Set up training venues , ensuring all materials and equipment are ready. Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal . Maintain up-to-date knowledge of your subject area through professional development. Promote the organisation s products and services to learners. Complete all required documentation promptly and accurately. Skills / Experience Required Essential qualifications: Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH). Experience: Delivering first aid and/or health and safety courses to adults. Skills: Excellent communication and interpersonal skills, with the ability to engage diverse groups. Other: Physically able to perform CPR on a manikin on the floor. Confident using Microsoft applications and digital tools for course administration. A full driving licence and access to a vehicle for travel to training venues. To Apply If you re ready to inspire others and be part of a team dedicated to saving lives, we d love to hear from you! Application is by CV only no covering letter required. Interview Process Initial telephone call with the regional manager for the area In-person selection day in March 2026 , which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills. Deadline for Applications ASAP applications will be reviewed on a rolling basis We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Apr 22, 2026
Full time
Are you passionate about empowering others with life-saving skills? Do you want to make a real difference in your community? As a Trainer , you ll deliver essential courses, including First Aid at Work , Fire Marshal , and Mental Health , equipping learners with vital skills to stay safe and support others. If you're ready to step into a role where every day is rewarding , we d love to hear from you! Details Salary: £15,165.60 per annum Location: Truro, Cornwell Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs Contract: Part-time, permanent Additional benefits: Paid mileage and expenses for travel Ongoing professional development, including support to maintain your subject competence and certifications Flexible working patterns to suit your schedule Corporate uniform provided for a professional appearance Enhanced DBS check paid for by the organisation A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.) About the Organisation This role supports one of the UK s leading providers of workplace training . With a mission to save lives and make communities safer , their vision is to empower every person with skills that make a difference . They value their people , offering opportunities for growth , and champion diversity in everything they do. About the Role As a Trainer , you ll deliver a variety of courses to diverse groups , ensuring high standards of teaching and assessment . From CPR techniques to mental health awareness, you ll empower learners with essential skills while contributing to the organisation s life-saving mission . You ll manage your own schedule , travel to training locations , and be responsible for setting up engaging, professional sessions . With support from a dedicated team , you ll maintain compliance with awarding body standards and contribute to the continuous improvement of training delivery . Key Responsibilities Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness. Set up training venues , ensuring all materials and equipment are ready. Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal . Maintain up-to-date knowledge of your subject area through professional development. Promote the organisation s products and services to learners. Complete all required documentation promptly and accurately. Skills / Experience Required Essential qualifications: Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH). Experience: Delivering first aid and/or health and safety courses to adults. Skills: Excellent communication and interpersonal skills, with the ability to engage diverse groups. Other: Physically able to perform CPR on a manikin on the floor. Confident using Microsoft applications and digital tools for course administration. A full driving licence and access to a vehicle for travel to training venues. To Apply If you re ready to inspire others and be part of a team dedicated to saving lives, we d love to hear from you! Application is by CV only no covering letter required. Interview Process Initial telephone call with the regional manager for the area In-person selection day in March 2026 , which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills. Deadline for Applications ASAP applications will be reviewed on a rolling basis We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Are you passionate about empowering others with life-saving skills? Do you want to make a real difference in your community? As a Trainer , you'll deliver essential courses, including First Aid at Work , Fire Marshal , and Mental Health , equipping learners with vital skills to stay safe and support others. If you're ready to step into a role where every day is rewarding , we'd love to hear from you! Details Salary: £25,276 per annum Location: Bridgwater, Somerset Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs Contract: Full-time, permanent Additional benefits: Paid mileage and expenses for travel Ongoing professional development, including support to maintain your subject competence and certifications Flexible working patterns to suit your schedule Corporate uniform provided for a professional appearance Enhanced DBS check paid for by the organisation A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.) About the Organisation This role supports one of the UK's leading providers of workplace training . With a mission to save lives and make communities safer , their vision is to empower every person with skills that make a difference . They value their people , offering opportunities for growth , and champion diversity in everything they do. About the Role As a Trainer , you'll deliver a variety of courses to diverse groups , ensuring high standards of teaching and assessment . From CPR techniques to mental health awareness, you'll empower learners with essential skills while contributing to the organisation's life-saving mission . You'll manage your own schedule , travel to training locations , and be responsible for setting up engaging, professional sessions . With support from a dedicated team , you'll maintain compliance with awarding body standards and contribute to the continuous improvement of training delivery . Key Responsibilities Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness. Set up training venues , ensuring all materials and equipment are ready. Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal . Maintain up-to-date knowledge of your subject area through professional development. Promote the organisation's products and services to learners. Complete all required documentation promptly and accurately. Skills / Experience Required Essential qualifications: Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH). Experience: Delivering first aid and/or health and safety courses to adults. Skills: Excellent communication and interpersonal skills, with the ability to engage diverse groups. Other: Physically able to perform CPR on a manikin on the floor. Confident using Microsoft applications and digital tools for course administration. A full driving licence and access to a vehicle for travel to training venues. To Apply If you're ready to inspire others and be part of a team dedicated to saving lives, we'd love to hear from you! Application is by CV only - no covering letter required. Interview Process Initial telephone call with the regional manager for the area In-person selection day in March 2026 , which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills. Deadline for Applications ASAP - applications will be reviewed on a rolling basis We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Apr 22, 2026
Full time
Are you passionate about empowering others with life-saving skills? Do you want to make a real difference in your community? As a Trainer , you'll deliver essential courses, including First Aid at Work , Fire Marshal , and Mental Health , equipping learners with vital skills to stay safe and support others. If you're ready to step into a role where every day is rewarding , we'd love to hear from you! Details Salary: £25,276 per annum Location: Bridgwater, Somerset Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs Contract: Full-time, permanent Additional benefits: Paid mileage and expenses for travel Ongoing professional development, including support to maintain your subject competence and certifications Flexible working patterns to suit your schedule Corporate uniform provided for a professional appearance Enhanced DBS check paid for by the organisation A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.) About the Organisation This role supports one of the UK's leading providers of workplace training . With a mission to save lives and make communities safer , their vision is to empower every person with skills that make a difference . They value their people , offering opportunities for growth , and champion diversity in everything they do. About the Role As a Trainer , you'll deliver a variety of courses to diverse groups , ensuring high standards of teaching and assessment . From CPR techniques to mental health awareness, you'll empower learners with essential skills while contributing to the organisation's life-saving mission . You'll manage your own schedule , travel to training locations , and be responsible for setting up engaging, professional sessions . With support from a dedicated team , you'll maintain compliance with awarding body standards and contribute to the continuous improvement of training delivery . Key Responsibilities Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness. Set up training venues , ensuring all materials and equipment are ready. Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal . Maintain up-to-date knowledge of your subject area through professional development. Promote the organisation's products and services to learners. Complete all required documentation promptly and accurately. Skills / Experience Required Essential qualifications: Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH). Experience: Delivering first aid and/or health and safety courses to adults. Skills: Excellent communication and interpersonal skills, with the ability to engage diverse groups. Other: Physically able to perform CPR on a manikin on the floor. Confident using Microsoft applications and digital tools for course administration. A full driving licence and access to a vehicle for travel to training venues. To Apply If you're ready to inspire others and be part of a team dedicated to saving lives, we'd love to hear from you! Application is by CV only - no covering letter required. Interview Process Initial telephone call with the regional manager for the area In-person selection day in March 2026 , which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills. Deadline for Applications ASAP - applications will be reviewed on a rolling basis We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
A leading recruitment firm is seeking a Learning & Development Specialist based in Greater London. The role involves delivering training and coaching across retail stores, enhancing product knowledge and customer service. Candidates should have a background in retail training, strong communication skills, and proficiency in Microsoft Office. This position blends hands-on delivery with development work and requires regular travel. The ideal candidate is passionate about empowering teams and improving performance through engaging learning initiatives.
Apr 22, 2026
Full time
A leading recruitment firm is seeking a Learning & Development Specialist based in Greater London. The role involves delivering training and coaching across retail stores, enhancing product knowledge and customer service. Candidates should have a background in retail training, strong communication skills, and proficiency in Microsoft Office. This position blends hands-on delivery with development work and requires regular travel. The ideal candidate is passionate about empowering teams and improving performance through engaging learning initiatives.
Career Choices Dewis Gyrfa Ltd
Manchester, Lancashire
Responsibilities Offer exceptional guest care at all times. Provide support to and supervise the team for an effective and efficient shift. Support the Food & Beverage Manager and the management team in ensuring smooth operations within the Food & Beverage department. Provide training to team members and actively foster their professional development to enhance departmental capabilities and employee engagement. Maintain a visible presence within the outlet to promptly and effectively address customer requests and queries, utilising feedback from complaints to improve future service. Handle guest complaints with warmth and efficiency, prioritising guest satisfaction at all times. Collaborate with colleagues in all departments to elevate the overall guest experience consistently. Demonstrate comprehensive understanding and consistent adherence to the company's SOPs within the department, along with a general knowledge of all standards across the establishment. Ensure the department is consistently prepared for business operations. Promote communication and collaboration across all departments. Operate in a safe and orderly manner, promptly reporting any hazards, accidents, losses, or damages to management. Adhere to Company policies, procedures and relevant legislation at all times. Qualifications Genuine passion for delivering memorable moments to guests and leading the team on shift. Excellent leadership skills with a friendly, hands on approach and lead by example work style. Confident working within brand guidelines to deliver consistent results. Willing to find creative solutions, and offer advice and recommendations. Continually strive to attain new skills, ensuring best practice and service delivery. Positive approach to handling multiple challenging priorities and assignments. Measurable performance indicators - demonstrating the Company vision, mission and values when interacting with colleagues and guests, fulfilment of the job skills checklist, achieving agreed KPIs, customer satisfaction scores e.g. Training and Development regular review meetings with line manager. Ongoing learning: GROWonline, BELONG induction and development courses, Academy technical skills training, Mental Health First Aider training, Fire Marshal training, Manual Handling Trainer, "Come Join Us" Guest Care training. Opportunity to apply for internal development programmes, such as: "Insights" Development programme, The People Programme, Level 3 Apprenticeships in Team Leading. NOTE: The learning opportunities listed above are correct at the time of issue and are subject to change. Benefits Special rates on Leonardo Hotel rooms across the UK & Europe. Company wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops. Thank You Week: from ice cream trucks to yoga classes and lots in between. Ongoing job related training programmes with clear paths for progression. We are committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and wellbeing webinars all help your progress with us. With support on tap, top notch practical training and clear progression you'll be on track for a brilliant future in hospitality. Proud member of the Disability Confident employer scheme.
Apr 22, 2026
Full time
Responsibilities Offer exceptional guest care at all times. Provide support to and supervise the team for an effective and efficient shift. Support the Food & Beverage Manager and the management team in ensuring smooth operations within the Food & Beverage department. Provide training to team members and actively foster their professional development to enhance departmental capabilities and employee engagement. Maintain a visible presence within the outlet to promptly and effectively address customer requests and queries, utilising feedback from complaints to improve future service. Handle guest complaints with warmth and efficiency, prioritising guest satisfaction at all times. Collaborate with colleagues in all departments to elevate the overall guest experience consistently. Demonstrate comprehensive understanding and consistent adherence to the company's SOPs within the department, along with a general knowledge of all standards across the establishment. Ensure the department is consistently prepared for business operations. Promote communication and collaboration across all departments. Operate in a safe and orderly manner, promptly reporting any hazards, accidents, losses, or damages to management. Adhere to Company policies, procedures and relevant legislation at all times. Qualifications Genuine passion for delivering memorable moments to guests and leading the team on shift. Excellent leadership skills with a friendly, hands on approach and lead by example work style. Confident working within brand guidelines to deliver consistent results. Willing to find creative solutions, and offer advice and recommendations. Continually strive to attain new skills, ensuring best practice and service delivery. Positive approach to handling multiple challenging priorities and assignments. Measurable performance indicators - demonstrating the Company vision, mission and values when interacting with colleagues and guests, fulfilment of the job skills checklist, achieving agreed KPIs, customer satisfaction scores e.g. Training and Development regular review meetings with line manager. Ongoing learning: GROWonline, BELONG induction and development courses, Academy technical skills training, Mental Health First Aider training, Fire Marshal training, Manual Handling Trainer, "Come Join Us" Guest Care training. Opportunity to apply for internal development programmes, such as: "Insights" Development programme, The People Programme, Level 3 Apprenticeships in Team Leading. NOTE: The learning opportunities listed above are correct at the time of issue and are subject to change. Benefits Special rates on Leonardo Hotel rooms across the UK & Europe. Company wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops. Thank You Week: from ice cream trucks to yoga classes and lots in between. Ongoing job related training programmes with clear paths for progression. We are committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and wellbeing webinars all help your progress with us. With support on tap, top notch practical training and clear progression you'll be on track for a brilliant future in hospitality. Proud member of the Disability Confident employer scheme.
Client Services Administrator Up to 28,000 DOE, poss neg We are looking for a suitably experienced person for a permanent role with a fantastic Learning & Development and Training company in Glasgow, who now require an additional Account Administrator to work closely with both colleagues and clients. They require someone who has previous experience in a similar Administration function within a busy SME business to become an integral team member of a company who are committed to the highest levels of customer care and who are viewed from their clients as being a key business partner and trusted advisor. Experience within L&D or Training would be of keen interested but this is not essential. Within this busy role your responsibilities will include: Coordinating and scheduling training and qualifications. Maintaining accurate records of all training activities, including attendance, evaluations and feedback. Supporting the development and implementation of training programs. Communicating with trainers and trainees to ensure that all training needs are met. Liaising directly with client and training / qualification suppliers via email, telephone and online meetings. Supporting the evaluation of training effectiveness and making recommendations for improvement. To carry out this role you will require the following: Proven experience as a corporate administrator. An outgoing and personable nature. Excellent organisational and time management skills. Strong attention to detail and accuracy. Ability to work well under pressure and manage multiple priorities. Excellent communication and interpersonal skills. Proficient in Microsoft Office, including Excel, Word, and PowerPoint. Experience with Learning Management Systems (LMS) would be nice but is not entirely essential. If you feel that you meet the requirements for this role and would like to apply, then please do so with your CV in Word format via the application link provided.
Apr 22, 2026
Full time
Client Services Administrator Up to 28,000 DOE, poss neg We are looking for a suitably experienced person for a permanent role with a fantastic Learning & Development and Training company in Glasgow, who now require an additional Account Administrator to work closely with both colleagues and clients. They require someone who has previous experience in a similar Administration function within a busy SME business to become an integral team member of a company who are committed to the highest levels of customer care and who are viewed from their clients as being a key business partner and trusted advisor. Experience within L&D or Training would be of keen interested but this is not essential. Within this busy role your responsibilities will include: Coordinating and scheduling training and qualifications. Maintaining accurate records of all training activities, including attendance, evaluations and feedback. Supporting the development and implementation of training programs. Communicating with trainers and trainees to ensure that all training needs are met. Liaising directly with client and training / qualification suppliers via email, telephone and online meetings. Supporting the evaluation of training effectiveness and making recommendations for improvement. To carry out this role you will require the following: Proven experience as a corporate administrator. An outgoing and personable nature. Excellent organisational and time management skills. Strong attention to detail and accuracy. Ability to work well under pressure and manage multiple priorities. Excellent communication and interpersonal skills. Proficient in Microsoft Office, including Excel, Word, and PowerPoint. Experience with Learning Management Systems (LMS) would be nice but is not entirely essential. If you feel that you meet the requirements for this role and would like to apply, then please do so with your CV in Word format via the application link provided.
It's an exciting time for us here at Gymfinity Kids, we are looking for Coaches from all sporting backgrounds to join our club in Bracknell. This is a fantastic opportunity to join a fast growing company with progression routes offered and the freedom to share all your ideas on what we can do better. Who we are and our Story Gymfinity Kids is the UK's leading provider in activity-based clubs. We offer a host of classes, including Gymnastics, Ninja courses, Holiday camps and parties. Responsibilities To be an ambassador for our policies and procedures which are written in line with our Colleague handbook and safety standards. To participate in the planning and development of our Gymnastics and Ninja activities, enabling our customers to reach their potential and learning goals. Communicate with parents and customers in a professional and friendly manner. Work as part of a team, providing guidance and support to all team members. Identify training needs and development for yourself or the team. Be a role model for customer service at all times to both members and prospects. Maintain cleanliness of the facilities for a great customer experience. Participate and contribute to regular staff meetings. Help to create an environment where all colleagues enjoy themselves whilst at work and make a real contribution to the success of the club and business as a whole. Undertake any other reasonable duties and attend meetings, which may be required from time to time. About you Previous experience in coaching, including qualifications. Knowledge or experience with gymnastics or parkour (preferred but not essential). Self-motivation and the ability to motivate others. A passion for working with and developing children. Confidence leading small and large groups. Confidence liaising with parents and members. A desire to learn and develop within the role. Availability to work evenings and weekends. Salary and benefits 28 days holiday (inclusive of bank holidays). Birthday day off. Family membership discount. Recommendations and introductions payment. Comprehensive training programme and career development. Due to the nature of our work you'll need to have an enhanced DBS check before you start. This position may interest you if have previously worked in a coaching setting as a gymnastics coach, parkour coach, ninja coach, sports coach, PE assistant, PE teacher, fitness trainer, fitness coach.
Apr 22, 2026
Full time
It's an exciting time for us here at Gymfinity Kids, we are looking for Coaches from all sporting backgrounds to join our club in Bracknell. This is a fantastic opportunity to join a fast growing company with progression routes offered and the freedom to share all your ideas on what we can do better. Who we are and our Story Gymfinity Kids is the UK's leading provider in activity-based clubs. We offer a host of classes, including Gymnastics, Ninja courses, Holiday camps and parties. Responsibilities To be an ambassador for our policies and procedures which are written in line with our Colleague handbook and safety standards. To participate in the planning and development of our Gymnastics and Ninja activities, enabling our customers to reach their potential and learning goals. Communicate with parents and customers in a professional and friendly manner. Work as part of a team, providing guidance and support to all team members. Identify training needs and development for yourself or the team. Be a role model for customer service at all times to both members and prospects. Maintain cleanliness of the facilities for a great customer experience. Participate and contribute to regular staff meetings. Help to create an environment where all colleagues enjoy themselves whilst at work and make a real contribution to the success of the club and business as a whole. Undertake any other reasonable duties and attend meetings, which may be required from time to time. About you Previous experience in coaching, including qualifications. Knowledge or experience with gymnastics or parkour (preferred but not essential). Self-motivation and the ability to motivate others. A passion for working with and developing children. Confidence leading small and large groups. Confidence liaising with parents and members. A desire to learn and develop within the role. Availability to work evenings and weekends. Salary and benefits 28 days holiday (inclusive of bank holidays). Birthday day off. Family membership discount. Recommendations and introductions payment. Comprehensive training programme and career development. Due to the nature of our work you'll need to have an enhanced DBS check before you start. This position may interest you if have previously worked in a coaching setting as a gymnastics coach, parkour coach, ninja coach, sports coach, PE assistant, PE teacher, fitness trainer, fitness coach.
Role overview: Your purpose will be to engage with members to ensure they receive a world class member experience on every visit to JD Gyms. This means upholding the highest standards of cleanliness, gym floor member interaction, leading gym inductions and teaching engaging group exercise classes. Responsibilities: Places member experience at the heart of everything you do by constantly engaging with members on the gym floor. Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards. Deliver engaging group exercise classes Deliver engaging and informative member inductions. Support prospective members with joining JD Gyms as required. Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures. Provide ad hoc support to members as required or observed. Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team. Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points. Monitor our service delivery through our performance and member feedback. Ensure you operate and are compliant in a safe and legal manner at all times whilst working for JD Gyms. Strong management and consideration of energy / environmental issues and waste management. Analysis and presentation of key data to support new ideas / initiatives / proposed developments. Skills and Experience: Has a passion for fitness, health, wellbeing and helping people Representative of, and embodies, the JD Gyms brand standards and values Enthusiastic and open to learning Able to flex their style to differing personalities Is resilient, and welcome to feedback Understands and can articulate the importance of a great member experience. Is flexible in approach to hours worked. Loves to be part of team that work hard for each other, our members and our local communities. Level 3 (EQF Level 4) Personal Trainer qualified
Apr 22, 2026
Full time
Role overview: Your purpose will be to engage with members to ensure they receive a world class member experience on every visit to JD Gyms. This means upholding the highest standards of cleanliness, gym floor member interaction, leading gym inductions and teaching engaging group exercise classes. Responsibilities: Places member experience at the heart of everything you do by constantly engaging with members on the gym floor. Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards. Deliver engaging group exercise classes Deliver engaging and informative member inductions. Support prospective members with joining JD Gyms as required. Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures. Provide ad hoc support to members as required or observed. Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team. Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points. Monitor our service delivery through our performance and member feedback. Ensure you operate and are compliant in a safe and legal manner at all times whilst working for JD Gyms. Strong management and consideration of energy / environmental issues and waste management. Analysis and presentation of key data to support new ideas / initiatives / proposed developments. Skills and Experience: Has a passion for fitness, health, wellbeing and helping people Representative of, and embodies, the JD Gyms brand standards and values Enthusiastic and open to learning Able to flex their style to differing personalities Is resilient, and welcome to feedback Understands and can articulate the importance of a great member experience. Is flexible in approach to hours worked. Loves to be part of team that work hard for each other, our members and our local communities. Level 3 (EQF Level 4) Personal Trainer qualified
Role overview: Your purpose will be to engage with members to ensure they receive a world class member experience on every visit to JD Gyms. This means upholding the highest standards of cleanliness, gym floor member interaction, leading gym inductions and teaching engaging group exercise classes. Responsibilities: Places member experience at the heart of everything you do by constantly engaging with members on the gym floor. Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards. Deliver engaging group exercise classes Deliver engaging and informative member inductions. Support prospective members with joining JD Gyms as required. Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures. Provide ad hoc support to members as required or observed. Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team. Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points. Monitor our service delivery through our performance and member feedback. Ensure you operate and are compliant in a safe and legal manner at all times whilst working for JD Gyms. Strong management and consideration of energy / environmental issues and waste management. Analysis and presentation of key data to support new ideas / initiatives / proposed developments. Skills and Experience: Has a passion for fitness, health, wellbeing and helping people Representative of, and embodies, the JD Gyms brand standards and values Enthusiastic and open to learning Able to flex their style to differing personalities Is resilient, and welcome to feedback Understands and can articulate the importance of a great member experience. Is flexible in approach to hours worked. Loves to be part of team that work hard for each other, our members and our local communities. Level 3 (EQF Level 4) Personal Trainer qualified
Apr 22, 2026
Full time
Role overview: Your purpose will be to engage with members to ensure they receive a world class member experience on every visit to JD Gyms. This means upholding the highest standards of cleanliness, gym floor member interaction, leading gym inductions and teaching engaging group exercise classes. Responsibilities: Places member experience at the heart of everything you do by constantly engaging with members on the gym floor. Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards. Deliver engaging group exercise classes Deliver engaging and informative member inductions. Support prospective members with joining JD Gyms as required. Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures. Provide ad hoc support to members as required or observed. Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team. Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points. Monitor our service delivery through our performance and member feedback. Ensure you operate and are compliant in a safe and legal manner at all times whilst working for JD Gyms. Strong management and consideration of energy / environmental issues and waste management. Analysis and presentation of key data to support new ideas / initiatives / proposed developments. Skills and Experience: Has a passion for fitness, health, wellbeing and helping people Representative of, and embodies, the JD Gyms brand standards and values Enthusiastic and open to learning Able to flex their style to differing personalities Is resilient, and welcome to feedback Understands and can articulate the importance of a great member experience. Is flexible in approach to hours worked. Loves to be part of team that work hard for each other, our members and our local communities. Level 3 (EQF Level 4) Personal Trainer qualified
