Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: 1st June 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 01, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: 1st June 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, ex click apply for full job details
May 01, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, ex click apply for full job details
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: 1st June 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 01, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: 1st June 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: 1st June 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 01, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: 1st June 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: 1st June 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 01, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: 1st June 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, youll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence click apply for full job details
May 01, 2026
Full time
Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, youll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence click apply for full job details
Associate / Senior Associate - Dispute Resolution Ashton Full Time / Part Time Considered Salary up to £65,000+ DOE I am working with a well-established regional law firm looking to appoint an Associate / Senior Associate to join its Dispute Resolution team. The team acts for a strong and loyal client base, including both corporate and individual clients, and is recognised for delivering practical, commercially focused advice across a broad range of contentious matters. You will be joining a collaborative and supportive team with a solid reputation in the local market. The Opportunity This is a varied and engaging Dispute Resolution role, offering exposure to a broad range of high-quality work, including: Contractual disputes Professional negligence matters Neighbour and boundary disputes Debt recovery and insolvency matters Contentious probate, including: Challenges to the validity of a Will Claims under the Inheritance (Provision for Family and Dependants) Act 1975 Property litigation, including possession and dilapidation claims (residential and commercial). Employment matters, including: Employment Tribunal claims Settlement agreements Non-contentious advisory work Employer's Liability (EL) and Public Liability (PL) claims You will manage your own caseload while working closely with colleagues and supporting the wider team on more complex matters. The role offers excellent scope to further develop your technical expertise, client relationships, and long-term career progression. You will also contribute to the continued growth of the firm's dispute resolution offering, including supporting colleagues on litigation matters and participating in client-facing advisory sessions. About You The firm is ideally seeking a Solicitor with 4-7 years' PQE in dispute resolution or litigation. Strong candidates with slightly less experience will also be considered. You will demonstrate: Experience handling a broad range of litigation matters The ability to manage a varied caseload independently Strong client-facing and communication skills A proactive and commercially minded approach Excellent organisational skills and attention to detail A collaborative and team-oriented mindset The Firm You will be joining a respected and growing regional firm with a strong presence in its local market. The firm offers a supportive and collegiate working environment, with a genuine focus on quality of work, client service, and long-term career development. There are strong prospects for progression for the right candidate. Benefits 25 days' holiday plus bank holidays Loyalty holiday scheme Option to purchase additional leave Contributory pension scheme Discretionary annual bonus Health cash plan Death in service benefit If you are a Dispute Resolution Solicitor and this sounds of interest, I'd love to hear from you.
May 01, 2026
Full time
Associate / Senior Associate - Dispute Resolution Ashton Full Time / Part Time Considered Salary up to £65,000+ DOE I am working with a well-established regional law firm looking to appoint an Associate / Senior Associate to join its Dispute Resolution team. The team acts for a strong and loyal client base, including both corporate and individual clients, and is recognised for delivering practical, commercially focused advice across a broad range of contentious matters. You will be joining a collaborative and supportive team with a solid reputation in the local market. The Opportunity This is a varied and engaging Dispute Resolution role, offering exposure to a broad range of high-quality work, including: Contractual disputes Professional negligence matters Neighbour and boundary disputes Debt recovery and insolvency matters Contentious probate, including: Challenges to the validity of a Will Claims under the Inheritance (Provision for Family and Dependants) Act 1975 Property litigation, including possession and dilapidation claims (residential and commercial). Employment matters, including: Employment Tribunal claims Settlement agreements Non-contentious advisory work Employer's Liability (EL) and Public Liability (PL) claims You will manage your own caseload while working closely with colleagues and supporting the wider team on more complex matters. The role offers excellent scope to further develop your technical expertise, client relationships, and long-term career progression. You will also contribute to the continued growth of the firm's dispute resolution offering, including supporting colleagues on litigation matters and participating in client-facing advisory sessions. About You The firm is ideally seeking a Solicitor with 4-7 years' PQE in dispute resolution or litigation. Strong candidates with slightly less experience will also be considered. You will demonstrate: Experience handling a broad range of litigation matters The ability to manage a varied caseload independently Strong client-facing and communication skills A proactive and commercially minded approach Excellent organisational skills and attention to detail A collaborative and team-oriented mindset The Firm You will be joining a respected and growing regional firm with a strong presence in its local market. The firm offers a supportive and collegiate working environment, with a genuine focus on quality of work, client service, and long-term career development. There are strong prospects for progression for the right candidate. Benefits 25 days' holiday plus bank holidays Loyalty holiday scheme Option to purchase additional leave Contributory pension scheme Discretionary annual bonus Health cash plan Death in service benefit If you are a Dispute Resolution Solicitor and this sounds of interest, I'd love to hear from you.
An established industry player is seeking a Senior Legal Counsel for a 12-month contract in London. This role involves providing high-quality legal support for carbon capture and storage projects, including advisory, drafting, and negotiation services. The successful candidate will work closely with internal teams and external partners, ensuring compliance with legal standards while supporting project development. With a focus on commercial acumen and stakeholder engagement, this position offers a unique opportunity to contribute to innovative projects in the energy sector. Join a dynamic team and make a significant impact on the transition to a low-carbon business model.
May 01, 2026
Full time
An established industry player is seeking a Senior Legal Counsel for a 12-month contract in London. This role involves providing high-quality legal support for carbon capture and storage projects, including advisory, drafting, and negotiation services. The successful candidate will work closely with internal teams and external partners, ensuring compliance with legal standards while supporting project development. With a focus on commercial acumen and stakeholder engagement, this position offers a unique opportunity to contribute to innovative projects in the energy sector. Join a dynamic team and make a significant impact on the transition to a low-carbon business model.
Nursing & Midwifery Council
City Of Westminster, London
About the Team The clinical advice team is a small team of nurses and midwives working within Professional Regulation. Clinical advice can, in many cases, be very useful in helping us make fair, well-informed decisions. Clinical advice is aimed at assisting the decision-maker to understand the nature of the concern raised. The clinical advisor may suggest preliminary enquiries, either with the person raising the concern or others, for example employers. Your role and impact You don't have to have experience of fitness to practise to join our team, we welcome professionals with all types of backgrounds and experiences. We are looking for people on our register, who have senior leadership experience in clinical practice who will be an asset to the clinical advice team, and the service it provides. We would welcome applications from Midwives with significant and recent experience in acute midwifery settings. We are looking to recruit clinical advisers to work in our Professional Regulation Directorate, supporting our assessment and consideration of fitness to practise cases. You will be responsible for: Providing comprehensive, best practice advice on clinical, management and leadership matters subject to fitness to practise consideration to aid understanding of the concern raised Informing assessment of the seriousness of the concern raised with reference to evidence-based practice, and suggest areas where the person raising the concern should be asked to provide further clarification Delivering education and training to colleagues to enhance understanding of the work of nursing and midwifery professionals; NHS structures; policies and procedures that govern practice for those on our register Why choose this role? These roles are vital to our work in the directorate, bringing necessary clinical and management/leadership insight to our assessment of fitness to practise cases. The role will give you the chance to use your valuable experience in a regulatory setting, where public protection and the maintenance of standards is central to the work that we do. You may be thinking of other ways to use your skills and experience and this role is a great opportunity to do just that. What you'll bring You will be an experienced Midwife with a commitment to clinical excellence and demonstrable experience within your professional setting. With substantial, recent post registration senior experience, you will have a proven record and passion for delivering safe, quality care to patients. It will be a condition of employment that you maintain your NMC registration. You will: Hold current NMC registration Hold a current RM qualification Experience of managing clinical and managerial investigations Be enthusiastic and motivated, with the flexibility to adapt to the challenges of a fast-paced environment Be an independent thinker, with excellent interpersonal skills, which inspire confidence in you Be a confident and clear communicator, able to influence colleagues Be able to understand and analyse complex and voluminous material to identify the key issues and present these clearly and concisely, with reference to the NMC Code Salary Details London - £56,174 - £62,416 Edinburgh - £52,241 0 £58,046 This is fixed term position approximately for 12 months.
May 01, 2026
Full time
About the Team The clinical advice team is a small team of nurses and midwives working within Professional Regulation. Clinical advice can, in many cases, be very useful in helping us make fair, well-informed decisions. Clinical advice is aimed at assisting the decision-maker to understand the nature of the concern raised. The clinical advisor may suggest preliminary enquiries, either with the person raising the concern or others, for example employers. Your role and impact You don't have to have experience of fitness to practise to join our team, we welcome professionals with all types of backgrounds and experiences. We are looking for people on our register, who have senior leadership experience in clinical practice who will be an asset to the clinical advice team, and the service it provides. We would welcome applications from Midwives with significant and recent experience in acute midwifery settings. We are looking to recruit clinical advisers to work in our Professional Regulation Directorate, supporting our assessment and consideration of fitness to practise cases. You will be responsible for: Providing comprehensive, best practice advice on clinical, management and leadership matters subject to fitness to practise consideration to aid understanding of the concern raised Informing assessment of the seriousness of the concern raised with reference to evidence-based practice, and suggest areas where the person raising the concern should be asked to provide further clarification Delivering education and training to colleagues to enhance understanding of the work of nursing and midwifery professionals; NHS structures; policies and procedures that govern practice for those on our register Why choose this role? These roles are vital to our work in the directorate, bringing necessary clinical and management/leadership insight to our assessment of fitness to practise cases. The role will give you the chance to use your valuable experience in a regulatory setting, where public protection and the maintenance of standards is central to the work that we do. You may be thinking of other ways to use your skills and experience and this role is a great opportunity to do just that. What you'll bring You will be an experienced Midwife with a commitment to clinical excellence and demonstrable experience within your professional setting. With substantial, recent post registration senior experience, you will have a proven record and passion for delivering safe, quality care to patients. It will be a condition of employment that you maintain your NMC registration. You will: Hold current NMC registration Hold a current RM qualification Experience of managing clinical and managerial investigations Be enthusiastic and motivated, with the flexibility to adapt to the challenges of a fast-paced environment Be an independent thinker, with excellent interpersonal skills, which inspire confidence in you Be a confident and clear communicator, able to influence colleagues Be able to understand and analyse complex and voluminous material to identify the key issues and present these clearly and concisely, with reference to the NMC Code Salary Details London - £56,174 - £62,416 Edinburgh - £52,241 0 £58,046 This is fixed term position approximately for 12 months.
One of the North's leading firms of chartered accountants and business advisors, offering an extensive range of corporate, personal and specialist services and employing c.1,000 staff, is seeking to recruit Audit Seniors and Assistant Managers to manage the day-to-day execution of a variety of Audit work. Supporting the Audit Manager, raising issues and concerns at an early stage, training Assistants, ensuring deadlines and budgets are met, and comprehensive, quality Audit files are presented for review, as Audit Senior/Assistant Manager you will be responsible for: Completing Audit planning documentation Arranging the timing of Audit work with the Audit Manager responsible for the client Planning, scheduling, and delegating work to Audit Assistants, ensuring work is completed on time and to a high standard Briefing, training and debriefing Audit Assistants, giving formal feedback as required Liaising with client staff while on the client's premises, building effective relationships with client's staff Monitoring budgeted versus actual time spent, flagging up scope issues, on-site issues and overruns to the Audit Manager on a timely basis Keeping the client's staff informed of progress and issues while maintaining confidentiality Auditing the draft tax computation and tax provisions with supporting schedules and liaising with the tax staff to get these reviewed as required Preparing the draft financial statements to a reasonable standard, free from quality control issues As Audit Senior/Assistant Manager you'll offer/need to demonstrate: Relevant experience as an Audit Senior or a similar role Qualified ACCA, ICAS or ACCA or equivalent Leadership in your work and professional learning Excellent communication skills with the ability to positively impact and influence others Have good organisational skills Proactivity Rewards & Benefits: Basic salary of £35,000 - £48,000 per year and competitive benefits package Full time Permanent Excellent training, support and career development opportunities Attractive city centre office and flexible working Please note: - To secure maximum pay/rewards, you must possess all outlined experience, skills, knowledge and relevant qualifications. - High levels of interest mean we will only contact you if your application is shortlisted and this will happen within five working days. - Candidates must have the right to work in the UK permanently and without any restrictions - there is no visa sponsorship on offer for this role.
May 01, 2026
Full time
One of the North's leading firms of chartered accountants and business advisors, offering an extensive range of corporate, personal and specialist services and employing c.1,000 staff, is seeking to recruit Audit Seniors and Assistant Managers to manage the day-to-day execution of a variety of Audit work. Supporting the Audit Manager, raising issues and concerns at an early stage, training Assistants, ensuring deadlines and budgets are met, and comprehensive, quality Audit files are presented for review, as Audit Senior/Assistant Manager you will be responsible for: Completing Audit planning documentation Arranging the timing of Audit work with the Audit Manager responsible for the client Planning, scheduling, and delegating work to Audit Assistants, ensuring work is completed on time and to a high standard Briefing, training and debriefing Audit Assistants, giving formal feedback as required Liaising with client staff while on the client's premises, building effective relationships with client's staff Monitoring budgeted versus actual time spent, flagging up scope issues, on-site issues and overruns to the Audit Manager on a timely basis Keeping the client's staff informed of progress and issues while maintaining confidentiality Auditing the draft tax computation and tax provisions with supporting schedules and liaising with the tax staff to get these reviewed as required Preparing the draft financial statements to a reasonable standard, free from quality control issues As Audit Senior/Assistant Manager you'll offer/need to demonstrate: Relevant experience as an Audit Senior or a similar role Qualified ACCA, ICAS or ACCA or equivalent Leadership in your work and professional learning Excellent communication skills with the ability to positively impact and influence others Have good organisational skills Proactivity Rewards & Benefits: Basic salary of £35,000 - £48,000 per year and competitive benefits package Full time Permanent Excellent training, support and career development opportunities Attractive city centre office and flexible working Please note: - To secure maximum pay/rewards, you must possess all outlined experience, skills, knowledge and relevant qualifications. - High levels of interest mean we will only contact you if your application is shortlisted and this will happen within five working days. - Candidates must have the right to work in the UK permanently and without any restrictions - there is no visa sponsorship on offer for this role.
A leading housing organization is seeking a Tenancy Sustainment Officer to support customers facing challenges. You will provide practical advice, manage cases, and work with various stakeholders to prevent homelessness. A strong background in communication and welfare benefits is essential, along with GCSE qualifications in Maths and English. The position is full-time, offering hybrid working and a range of benefits including 25 days holiday and a contributory pension.
May 01, 2026
Full time
A leading housing organization is seeking a Tenancy Sustainment Officer to support customers facing challenges. You will provide practical advice, manage cases, and work with various stakeholders to prevent homelessness. A strong background in communication and welfare benefits is essential, along with GCSE qualifications in Maths and English. The position is full-time, offering hybrid working and a range of benefits including 25 days holiday and a contributory pension.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
May 01, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: 1st June 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 01, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: 1st June 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Internal Sales Support Advisor - Cookstown Internal Sales Support Advisor - Cookstown The company: Our client, an award-winning organisation based in Cookstown is firmly established as one of Europe's largest manufacturing organisations and is a market leader in their industry. They are a family run company and have successfully been trading for over 30 years and now have sites across Europe. They are recruiting for an Internal Sales Support Advisor. This is a full-time permanent job. Working 37.5 hours a week, the company can be flexible with starting and finishing times. You will be offered a salary of circa £27k plus 10% bonus and 32 days holidays. Key Responsibilities:As the key contact for customers throughout the order process, you must deliver customer excellence with strong verbal and written communication skills, an excellent telephone manner and have the ability to deal with high-pressure situations in a calm and positive manner. In addition, you will have an ability to be commercially proactive to close opportunities and increase revenue where available. As Internal Sales Support Advisor, duties include: - Ensure that all customer enquiries are handled and executed within the agreed parameters, with a focus of our customer service communication being best in class. Multi-tasking between answering the phone and imputing orders at the same time is a key requirement. - Process orders to an exceptionally accurate level to ensure the customer receives the best experience possible.- Working with the wider sales teams to develop and grow sales with existing and potential customers. - Produce quotes and close opportunities. Upsell to customers to increase products specification and volume. - Identify opportunities and make proactive calls with a view to increase revenue. Have a good understanding of product offerings and process knowledge of all product range, to an extent to be able to answer customer queries via telephone, email and face to face and be a brand ambassador for the company.- Maintain ERP & CRM system in-line with the organisation and market demands, striving for operational efficiencies where necessary.- Liaise effectively with all internal teams to provide the customer with the best experience possible. What you get in returnYou will get a starting salary circa £27k, plus 10% bonus, 32 days holidays, 5% pension and excellent career progression with a leading engineering firm.If you are interested in this role please call Brian in Hays on or email cv #
May 01, 2026
Full time
Internal Sales Support Advisor - Cookstown Internal Sales Support Advisor - Cookstown The company: Our client, an award-winning organisation based in Cookstown is firmly established as one of Europe's largest manufacturing organisations and is a market leader in their industry. They are a family run company and have successfully been trading for over 30 years and now have sites across Europe. They are recruiting for an Internal Sales Support Advisor. This is a full-time permanent job. Working 37.5 hours a week, the company can be flexible with starting and finishing times. You will be offered a salary of circa £27k plus 10% bonus and 32 days holidays. Key Responsibilities:As the key contact for customers throughout the order process, you must deliver customer excellence with strong verbal and written communication skills, an excellent telephone manner and have the ability to deal with high-pressure situations in a calm and positive manner. In addition, you will have an ability to be commercially proactive to close opportunities and increase revenue where available. As Internal Sales Support Advisor, duties include: - Ensure that all customer enquiries are handled and executed within the agreed parameters, with a focus of our customer service communication being best in class. Multi-tasking between answering the phone and imputing orders at the same time is a key requirement. - Process orders to an exceptionally accurate level to ensure the customer receives the best experience possible.- Working with the wider sales teams to develop and grow sales with existing and potential customers. - Produce quotes and close opportunities. Upsell to customers to increase products specification and volume. - Identify opportunities and make proactive calls with a view to increase revenue. Have a good understanding of product offerings and process knowledge of all product range, to an extent to be able to answer customer queries via telephone, email and face to face and be a brand ambassador for the company.- Maintain ERP & CRM system in-line with the organisation and market demands, striving for operational efficiencies where necessary.- Liaise effectively with all internal teams to provide the customer with the best experience possible. What you get in returnYou will get a starting salary circa £27k, plus 10% bonus, 32 days holidays, 5% pension and excellent career progression with a leading engineering firm.If you are interested in this role please call Brian in Hays on or email cv #
To lead and support the effective management of Health, Safety, Environment and Quality across gas network construction, repair, and maintenance activities. Requirements Business Unit: Cappagh Contractors Construction (London) Ltd Reports to: HSEQ Director Location: South West London Area Contract: Permanent, Full Time Role Purpose To lead and support the effective management of Health, Safety, Environment and Quality across gas network construction, repair, and maintenance activities. You will act as a senior competent person, ensuring compliance with UK legislation, gas industry standards, and client requirements. Working closely with the HSEQ Director, you will drive continuous improvement, strengthen operational assurance, and embed a proactive safety culture across all teams and contractors working on the gas network. Key Responsibilities Strategic Leadership & Compliance Support the HSEQ Director in developing and delivering the company's HSEQ strategy for gas network operations. Ensure compliance with relevant UK legislation including the Gas Safety (Management) Regulations GS(M)R, Health and Safety at Work Act 1974, CDM 2015, PUWER, LOLER, and environmental legislation. Maintain and improve the Integrated Management System in line with ISO 45001, ISO 9001, and ISO 14001. Provide competent advice to senior leaders, project managers, and operational teams on HSEQ matters, emerging risks, and regulatory changes. Support the development and review of policies, procedures, and safe systems of work specific to gas operations. Operational Oversight & Assurance Provide oversight of highrisk activities and effective implementation of safe systems of work across: Gas main and service replacement Live gas environments, purging, pressure control and commissioning activities Excavations, temporary works and reinstatement Service connections and disconnections Use of specialist gas tools and equipment Lead internal audits, site inspections, and assurance reviews across all sites, depots and sub-contractors. Ensure compliance with the Gas Industry Registration Scheme (GIRS) and client specific requirements. Support project planning, design reviews, and risk assessments to ensure safe and compliant delivery. Oversee working practices to ensure control measures and permits are robust and effectively implemented by site teams. Lead or support investigations into incidents, near misses, asset damage, and nonconformances, ensuring robust root cause analysis. Ensure statutory (eg RIDDOR, environmental notifications) and network operator reporting requirements are met. Analyse performance data and trends to identify systemic issues and drive continuous improvement. Provide clear investigation reports and improvement recommendations to the HSEQ Director and senior leadership. Environmental & Sustainability Leadership Ensure environmental compliance across gas network activities, including waste management, pollution prevention, and carbon reduction initiatives. Support the delivery of sustainability programmes, including resource efficiency and environmental risk mitigation. Monitor environmental impacts associated with excavation, reinstatement, and materials handling. Culture, Engagement & Leadership Champion a positive HSEQ culture through visible leadership, behavioural safety initiatives, and workforce engagement. Mentor and support HSEQ Advisors, providing coaching and technical guidance. Build strong relationships with clients, project managers and operational teams. Promote open reporting, learning, and continuous improvement across the organisation and supply chain. Support wellbeing initiatives and fatigue management programmes. Documentation, Reporting & Accreditation Assist the HSEQ Directors in maintaining accreditation processes and support external audits for ISO 9001, ISO 14001 and ISO 45001 certification Produce highquality reports for directors, clients, and regulatory bodies, including monthly dashboards and trend analyses. Develop and deliver safety briefings, campaigns, toolbox talks, and safety standdowns. Ensure effective use of digital HSEQ tools, reporting platforms, and mobile applications. Required Skills and Experience 5+ years' experience in a senior HSEQ role within gas networks, utilities, civil engineering, or related highrisk environments. Strong understanding of gas network operations including live gas operations, purging, commissioning and network interface. Experience working under GS(M)R, CDM, and relevant IGEM standards. Proven ability to lead teams, influence stakeholders, and drive cultural and operational improvements. Strong analytical, organisational, and communication skills. Experience supporting senior leadership and contributing to strategic planning. Required Qualifications NEBOSH Diploma (or equivalent Level 6) or working toward completion. IOSH membership (GradIOSH or CMIOSH preferred). Gas industry qualifications (e.g., SHEA Gas, SCO, NCO Gas). CSCS Managers/Professional level Experience with ISO 9001, ISO 14001, and ISO 45001 management systems. Full UK driving licence. IGEM membership or working toward. First Aid at Work / Mental Health First Aid. Experience with digital permit systems or mobile HSEQ tools. Personal Attributes Confident, credible, and able to influence at all levels. Strong leadership presence with a collaborative, coachingfocused approach. Calm, decisive, and resilient, particularly when managing incidents or highpressure situations. Passionate about continuous improvement and high standards of performance. Highly organised with exceptional attention to detail.
May 01, 2026
Full time
To lead and support the effective management of Health, Safety, Environment and Quality across gas network construction, repair, and maintenance activities. Requirements Business Unit: Cappagh Contractors Construction (London) Ltd Reports to: HSEQ Director Location: South West London Area Contract: Permanent, Full Time Role Purpose To lead and support the effective management of Health, Safety, Environment and Quality across gas network construction, repair, and maintenance activities. You will act as a senior competent person, ensuring compliance with UK legislation, gas industry standards, and client requirements. Working closely with the HSEQ Director, you will drive continuous improvement, strengthen operational assurance, and embed a proactive safety culture across all teams and contractors working on the gas network. Key Responsibilities Strategic Leadership & Compliance Support the HSEQ Director in developing and delivering the company's HSEQ strategy for gas network operations. Ensure compliance with relevant UK legislation including the Gas Safety (Management) Regulations GS(M)R, Health and Safety at Work Act 1974, CDM 2015, PUWER, LOLER, and environmental legislation. Maintain and improve the Integrated Management System in line with ISO 45001, ISO 9001, and ISO 14001. Provide competent advice to senior leaders, project managers, and operational teams on HSEQ matters, emerging risks, and regulatory changes. Support the development and review of policies, procedures, and safe systems of work specific to gas operations. Operational Oversight & Assurance Provide oversight of highrisk activities and effective implementation of safe systems of work across: Gas main and service replacement Live gas environments, purging, pressure control and commissioning activities Excavations, temporary works and reinstatement Service connections and disconnections Use of specialist gas tools and equipment Lead internal audits, site inspections, and assurance reviews across all sites, depots and sub-contractors. Ensure compliance with the Gas Industry Registration Scheme (GIRS) and client specific requirements. Support project planning, design reviews, and risk assessments to ensure safe and compliant delivery. Oversee working practices to ensure control measures and permits are robust and effectively implemented by site teams. Lead or support investigations into incidents, near misses, asset damage, and nonconformances, ensuring robust root cause analysis. Ensure statutory (eg RIDDOR, environmental notifications) and network operator reporting requirements are met. Analyse performance data and trends to identify systemic issues and drive continuous improvement. Provide clear investigation reports and improvement recommendations to the HSEQ Director and senior leadership. Environmental & Sustainability Leadership Ensure environmental compliance across gas network activities, including waste management, pollution prevention, and carbon reduction initiatives. Support the delivery of sustainability programmes, including resource efficiency and environmental risk mitigation. Monitor environmental impacts associated with excavation, reinstatement, and materials handling. Culture, Engagement & Leadership Champion a positive HSEQ culture through visible leadership, behavioural safety initiatives, and workforce engagement. Mentor and support HSEQ Advisors, providing coaching and technical guidance. Build strong relationships with clients, project managers and operational teams. Promote open reporting, learning, and continuous improvement across the organisation and supply chain. Support wellbeing initiatives and fatigue management programmes. Documentation, Reporting & Accreditation Assist the HSEQ Directors in maintaining accreditation processes and support external audits for ISO 9001, ISO 14001 and ISO 45001 certification Produce highquality reports for directors, clients, and regulatory bodies, including monthly dashboards and trend analyses. Develop and deliver safety briefings, campaigns, toolbox talks, and safety standdowns. Ensure effective use of digital HSEQ tools, reporting platforms, and mobile applications. Required Skills and Experience 5+ years' experience in a senior HSEQ role within gas networks, utilities, civil engineering, or related highrisk environments. Strong understanding of gas network operations including live gas operations, purging, commissioning and network interface. Experience working under GS(M)R, CDM, and relevant IGEM standards. Proven ability to lead teams, influence stakeholders, and drive cultural and operational improvements. Strong analytical, organisational, and communication skills. Experience supporting senior leadership and contributing to strategic planning. Required Qualifications NEBOSH Diploma (or equivalent Level 6) or working toward completion. IOSH membership (GradIOSH or CMIOSH preferred). Gas industry qualifications (e.g., SHEA Gas, SCO, NCO Gas). CSCS Managers/Professional level Experience with ISO 9001, ISO 14001, and ISO 45001 management systems. Full UK driving licence. IGEM membership or working toward. First Aid at Work / Mental Health First Aid. Experience with digital permit systems or mobile HSEQ tools. Personal Attributes Confident, credible, and able to influence at all levels. Strong leadership presence with a collaborative, coachingfocused approach. Calm, decisive, and resilient, particularly when managing incidents or highpressure situations. Passionate about continuous improvement and high standards of performance. Highly organised with exceptional attention to detail.
Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, youll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence click apply for full job details
May 01, 2026
Full time
Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, youll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence click apply for full job details
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: 1st June 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 01, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: 1st June 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Director of Security for Parliament Role Introduction Sitting in the iconic Palace of Westminster, the UK Parliament consists of two houses: the House of Commons and the House of Lords. Both work on behalf of UK citizens to scrutinise the work of Government. They set and shape effective laws, hold the power to set taxes, and debate and make decisions on the key issues of the day. The safety and security of Parliament, its people, and its processes are fundamental to maintaining public trust and enabling open democratic engagement.We are seeking a Director of Security for Parliament to lead the Parliamentary Security Department (PSD), a critical bicameral function serving both the House of Commons and the House of Lords. With accountability to senior governance bodies across both Houses, the Director will hold executive responsibility for all aspects of parliamentary security. This includes overseeing a complex and evolving risk landscape, encompassing terrorism, hostile state activity, public order threats, and cyber risks. Leading a team of around 650 staff, the Director will shape and deliver a comprehensive security strategy that balances robust protection with Parliament's commitment to openness and accessibility. Working closely with senior parliamentary stakeholders in both Houses, including Member committees, the Parliamentary Digital Service, the Strategic Estates team, the Restoration and Renewal team, Black Rod and the Serjeant at Arms and externally with government bodies including the National Protective Security Authority (NPSA), the National Cyber Security Centre (NCSC), the Home Office and the Cabinet Office, the Director will ensure that security arrangements remain effective, proportionate, and forward-looking.This is a high-profile leadership role at Managing Director level, requiring exceptional judgement, discretion, and the ability to operate confidently in a complex and high-pressure environment. The successful candidate will bring significant experience of leading large, multidisciplinary teams and managing security or risk in a complex organisation. You will demonstrate strong strategic thinking, with the ability to anticipate and respond to emerging threats, alongside a deep understanding of protective security and risk management. Outstanding communication, influencing, and stakeholder management skills are essential, as is experience of working collaboratively with law enforcement, intelligence agencies, and government bodies. The ability to balance competing priorities, navigate ambiguity, act with resilience and build trusted relationships at the most senior levels will be critical to success in this role.Saxon Bampfylde Ltd is acting as an employment agency advisor to the UK Parliament on this appointment. For further information about the role, including details about how to apply, please visit using reference OHXI. Alternatively email Applications should be received by noon on Tuesday 26th May.
May 01, 2026
Full time
Director of Security for Parliament Role Introduction Sitting in the iconic Palace of Westminster, the UK Parliament consists of two houses: the House of Commons and the House of Lords. Both work on behalf of UK citizens to scrutinise the work of Government. They set and shape effective laws, hold the power to set taxes, and debate and make decisions on the key issues of the day. The safety and security of Parliament, its people, and its processes are fundamental to maintaining public trust and enabling open democratic engagement.We are seeking a Director of Security for Parliament to lead the Parliamentary Security Department (PSD), a critical bicameral function serving both the House of Commons and the House of Lords. With accountability to senior governance bodies across both Houses, the Director will hold executive responsibility for all aspects of parliamentary security. This includes overseeing a complex and evolving risk landscape, encompassing terrorism, hostile state activity, public order threats, and cyber risks. Leading a team of around 650 staff, the Director will shape and deliver a comprehensive security strategy that balances robust protection with Parliament's commitment to openness and accessibility. Working closely with senior parliamentary stakeholders in both Houses, including Member committees, the Parliamentary Digital Service, the Strategic Estates team, the Restoration and Renewal team, Black Rod and the Serjeant at Arms and externally with government bodies including the National Protective Security Authority (NPSA), the National Cyber Security Centre (NCSC), the Home Office and the Cabinet Office, the Director will ensure that security arrangements remain effective, proportionate, and forward-looking.This is a high-profile leadership role at Managing Director level, requiring exceptional judgement, discretion, and the ability to operate confidently in a complex and high-pressure environment. The successful candidate will bring significant experience of leading large, multidisciplinary teams and managing security or risk in a complex organisation. You will demonstrate strong strategic thinking, with the ability to anticipate and respond to emerging threats, alongside a deep understanding of protective security and risk management. Outstanding communication, influencing, and stakeholder management skills are essential, as is experience of working collaboratively with law enforcement, intelligence agencies, and government bodies. The ability to balance competing priorities, navigate ambiguity, act with resilience and build trusted relationships at the most senior levels will be critical to success in this role.Saxon Bampfylde Ltd is acting as an employment agency advisor to the UK Parliament on this appointment. For further information about the role, including details about how to apply, please visit using reference OHXI. Alternatively email Applications should be received by noon on Tuesday 26th May.
We are looking for a Store Manager to join Team OB in our Chiswick store. As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store's objectives are being met. Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards. Communicate any development/training issues that are identified to the Area Manager and People Advisor. Ensure exemplary customer service is delivered by the team at all times. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through our 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who is kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
May 01, 2026
Full time
We are looking for a Store Manager to join Team OB in our Chiswick store. As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store's objectives are being met. Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards. Communicate any development/training issues that are identified to the Area Manager and People Advisor. Ensure exemplary customer service is delivered by the team at all times. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through our 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who is kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Application Portfolio Manager London, City | 6-month contract (inside IR35) or FTC A globally recognised investment bank is looking for an experienced Application Portfolio Manager to own their business application estate and lead technology delivery across a high-profile division. This is a hands-on application ownership role with real breadth - CRM platforms, SaaS and on-premise applications, vendor management, and a rolling portfolio of change projects. You'll be the senior IT partner to the business, combining deep application knowledge with stakeholder credibility at the most senior levels. The Role Application Ownership & Lifecycle Management Own the end-to-end life cycle of major business applications - CRM systems, SaaS platforms and on-premise solutions - from implementation through to decommission Manage vendor contracts, SLAs and service schedules across the application portfolio Ensure all applications are compliant, patched, documented and maintained in the CMDB Oversee application support structures including Level 1, 2 and 3 processes Lead application enhancements, integrations and upgrades through to production Portfolio & Project Delivery Manage a rolling portfolio of technology change projects, acting as IT Project Manager and Business Analyst Translate business requirements into technical solutions aligned to IT architecture and security policy Oversee SaaS and cloud-hosted application implementations across private and public environments Stakeholder & Relationship Management Act as the primary IT interface for the division - trusted partner, escalation point and advisor Chair monthly portfolio review meetings covering progress, risks and incidents Manage shadow IT risk and advise senior management on IT service delivery policy People & Governance Line manage and develop a team of IT Business Analysts Own IT budget planning and charge-back processes for the division Manage resource allocation across projects within agreed budgets What We're Looking For Proven Application Portfolio Manager or senior Application Manager in a financial services environment Strong, demonstrable experience with CRM platforms and complex application landscapes (investment banking or M&A advisory environment highly advantageous) Experience managing the full application life cycle - vendor governance, SLAs, upgrades, patching and decommission Solid project management and business analysis background; Prince2, PMP or APM preferred Confident managing demanding senior stakeholders and operating as a trusted IT partner to the business Proven vendor management and contract governance experience Familiarity with CMDB management and IT governance frameworks Engagement: Inside IR35 day rate contract or Fixed Term Contract whichever suits you. Apply now or send your CV directly. Interviews are moving quickly.
May 01, 2026
Application Portfolio Manager London, City | 6-month contract (inside IR35) or FTC A globally recognised investment bank is looking for an experienced Application Portfolio Manager to own their business application estate and lead technology delivery across a high-profile division. This is a hands-on application ownership role with real breadth - CRM platforms, SaaS and on-premise applications, vendor management, and a rolling portfolio of change projects. You'll be the senior IT partner to the business, combining deep application knowledge with stakeholder credibility at the most senior levels. The Role Application Ownership & Lifecycle Management Own the end-to-end life cycle of major business applications - CRM systems, SaaS platforms and on-premise solutions - from implementation through to decommission Manage vendor contracts, SLAs and service schedules across the application portfolio Ensure all applications are compliant, patched, documented and maintained in the CMDB Oversee application support structures including Level 1, 2 and 3 processes Lead application enhancements, integrations and upgrades through to production Portfolio & Project Delivery Manage a rolling portfolio of technology change projects, acting as IT Project Manager and Business Analyst Translate business requirements into technical solutions aligned to IT architecture and security policy Oversee SaaS and cloud-hosted application implementations across private and public environments Stakeholder & Relationship Management Act as the primary IT interface for the division - trusted partner, escalation point and advisor Chair monthly portfolio review meetings covering progress, risks and incidents Manage shadow IT risk and advise senior management on IT service delivery policy People & Governance Line manage and develop a team of IT Business Analysts Own IT budget planning and charge-back processes for the division Manage resource allocation across projects within agreed budgets What We're Looking For Proven Application Portfolio Manager or senior Application Manager in a financial services environment Strong, demonstrable experience with CRM platforms and complex application landscapes (investment banking or M&A advisory environment highly advantageous) Experience managing the full application life cycle - vendor governance, SLAs, upgrades, patching and decommission Solid project management and business analysis background; Prince2, PMP or APM preferred Confident managing demanding senior stakeholders and operating as a trusted IT partner to the business Proven vendor management and contract governance experience Familiarity with CMDB management and IT governance frameworks Engagement: Inside IR35 day rate contract or Fixed Term Contract whichever suits you. Apply now or send your CV directly. Interviews are moving quickly.
