International Retail Organisation Manchester City Center with International Travel Otto James Retained Search & Selection OTTO JAMES CONSULTING Executive Services has been exclusively selected to support a £180 million t/o business in a Search and Selection Process for a newly created International Financial Controllers position. Our client has grown their global footprint following a board level decision to target emerging European and Asia-Pac markets. This globetrotting acquisition process has now reached its climax, however it has now created a requirement for a Senior Financial Controller who will manage the M&A activates and the integration processes into my clients Spring Gardens Head Offices. This is an outstanding opportunity to join a marketing leading, highly acquisitive retail & service group. Already able to boast a reputation for class defining products and an enviable breadth of product range, the business has undertaken an aggressive M&A strategy that now sees it's European turnover touch bn, with over £100m coming from the UK. Positioned in this competitive but high growth sector, they have built a strong reputation for constant innovation (in both service offering and product development/range), supreme service levels and market leading technical ability. Strong commercial and entrepreneurial passion runs through the business. They have consistently grown well ahead of their competitors and are primed for continued growth and enduring success with recent investment facilitating the strategy to growth three-fold in the next 5yrs before the group's planned IPO. This is an energised and entrepreneurial culture, which every employee works diligently to foster. They are an opportunistic growth company that delivers long-term prosperity to customers, shareholders and all employees. Career opportunities are as unlimited as any employees' aspirations and hunger. Combining the above with leadership that has distinguished itself from competitors with quality product innovations, a lithe strategy adept at responding to marketing conditions and genuinely innovative customer service, they have employed a highly commercial approach to their entire organisation, constantly challenging the status quo for long-term benefit. This is a truly entrepreneurial environment, and increasingly so. A key element to that growth, entrepreneurial drive and marketing positioning is the recruitment of a highly commercial European Finance Controller. The Financial Controller position is an outstanding opportunity to not only take a key role in an exciting, market defining Group, but one that offers the chance to lead a critical central-function right at the heart of the business' performance. Reporting directly to the CEO and International Finance Director, you will take an active part on the Leadership Team and Board discussions on future growth. Responsibilities: Transform financial data into commercial insights that support the CEO and Senior Leadership Team in making commercial decisions that will delivery of the Company Strategy Ensure total compliance with all relevant UK & European legislation Management of the UK property portfolio and business leases Work in partnership with the Senior Leadership Team to objectively evaluate investment projects across all functions, ensuring clear objectives, performance measurements and ROI Work in partnership with Sales and Marketing to create a robust forecasting process that delivers accurate monthly, quarterly and annual financial predictions Embed processes and protocols that drive first class cost controls across all the European business units Recruit, lead and develop a highly skilled, engaged and commercially focused team that is recognised as a centre of commercial excellence by the internal customers it serves The Person: This is a high profile leadership position responsible for the business's Financial and Commercial performance and growth. The appointee will have a proven Commercial Finance Leadership background within a Retail and Service business, preferably with European exposure. Experience of leading a dynamic, entrepreneurial and commercial finance function is a must in this position, as is working collaboratively with senior leadership. He/she will possess excellent interpersonal skills, be adept at mixing strategic planning & direction whilst retaining a hands-on capability, possessing strong process management abilities, and be a robust decision-maker and a 'finisher'. The role involves providing strategic and operational leadership as well as practical support not only to the Commercial and Finance functions, but also to the business as a whole. The successful candidate will have strong influencing skills and be able to put across his or her ideas and views clearly to both peers, team members and the fellow members of the Leadership Team. In addition, he/she will have strong communication skills and be capable of liaising with a broad cross-section of departments, skillsets and capability levels to discuss all matter financial, particularly to assist the compilation of, and adherence to budgets. Your Profile: Senior leadership exposure within a Commercial Finance Function Professionally qualified (ACA, ACMA or ACCA) Cross border/European exposure would be a distinct advantage - languages not essential, but would make you stand out. Ability to explain financial controls and management to non-finance colleagues Exceptional team player with proven ability to lead through influence A strategic thinker and able to communicate effectively (both written and verbal). Adept at balancing intense short-term pressures with overall long-term goals. Experience presenting to and working with other senior management team members. Natural control orientation but with the ability to judge risk profile against commercial opportunity Strong executive presence, polish and commercially savvy. First-class commercial acumen Strategic thinker who challenges conventional thinking and brings new commercial ideas and concepts to the table Strong influencer, able to actively listen, evaluate and influence a course of action that is right for the whole business Expert relationship builder who has the confidence, courage and conviction to confront reality, challenge others and right wrongs Salary & Benefits £68,500 - £75,000 Salary Generous Bonus Strong Contributary Pension Hybrid & flexible working (2 days work from home) 25 days annual leave + BH Private medical cover
Apr 22, 2026
Full time
International Retail Organisation Manchester City Center with International Travel Otto James Retained Search & Selection OTTO JAMES CONSULTING Executive Services has been exclusively selected to support a £180 million t/o business in a Search and Selection Process for a newly created International Financial Controllers position. Our client has grown their global footprint following a board level decision to target emerging European and Asia-Pac markets. This globetrotting acquisition process has now reached its climax, however it has now created a requirement for a Senior Financial Controller who will manage the M&A activates and the integration processes into my clients Spring Gardens Head Offices. This is an outstanding opportunity to join a marketing leading, highly acquisitive retail & service group. Already able to boast a reputation for class defining products and an enviable breadth of product range, the business has undertaken an aggressive M&A strategy that now sees it's European turnover touch bn, with over £100m coming from the UK. Positioned in this competitive but high growth sector, they have built a strong reputation for constant innovation (in both service offering and product development/range), supreme service levels and market leading technical ability. Strong commercial and entrepreneurial passion runs through the business. They have consistently grown well ahead of their competitors and are primed for continued growth and enduring success with recent investment facilitating the strategy to growth three-fold in the next 5yrs before the group's planned IPO. This is an energised and entrepreneurial culture, which every employee works diligently to foster. They are an opportunistic growth company that delivers long-term prosperity to customers, shareholders and all employees. Career opportunities are as unlimited as any employees' aspirations and hunger. Combining the above with leadership that has distinguished itself from competitors with quality product innovations, a lithe strategy adept at responding to marketing conditions and genuinely innovative customer service, they have employed a highly commercial approach to their entire organisation, constantly challenging the status quo for long-term benefit. This is a truly entrepreneurial environment, and increasingly so. A key element to that growth, entrepreneurial drive and marketing positioning is the recruitment of a highly commercial European Finance Controller. The Financial Controller position is an outstanding opportunity to not only take a key role in an exciting, market defining Group, but one that offers the chance to lead a critical central-function right at the heart of the business' performance. Reporting directly to the CEO and International Finance Director, you will take an active part on the Leadership Team and Board discussions on future growth. Responsibilities: Transform financial data into commercial insights that support the CEO and Senior Leadership Team in making commercial decisions that will delivery of the Company Strategy Ensure total compliance with all relevant UK & European legislation Management of the UK property portfolio and business leases Work in partnership with the Senior Leadership Team to objectively evaluate investment projects across all functions, ensuring clear objectives, performance measurements and ROI Work in partnership with Sales and Marketing to create a robust forecasting process that delivers accurate monthly, quarterly and annual financial predictions Embed processes and protocols that drive first class cost controls across all the European business units Recruit, lead and develop a highly skilled, engaged and commercially focused team that is recognised as a centre of commercial excellence by the internal customers it serves The Person: This is a high profile leadership position responsible for the business's Financial and Commercial performance and growth. The appointee will have a proven Commercial Finance Leadership background within a Retail and Service business, preferably with European exposure. Experience of leading a dynamic, entrepreneurial and commercial finance function is a must in this position, as is working collaboratively with senior leadership. He/she will possess excellent interpersonal skills, be adept at mixing strategic planning & direction whilst retaining a hands-on capability, possessing strong process management abilities, and be a robust decision-maker and a 'finisher'. The role involves providing strategic and operational leadership as well as practical support not only to the Commercial and Finance functions, but also to the business as a whole. The successful candidate will have strong influencing skills and be able to put across his or her ideas and views clearly to both peers, team members and the fellow members of the Leadership Team. In addition, he/she will have strong communication skills and be capable of liaising with a broad cross-section of departments, skillsets and capability levels to discuss all matter financial, particularly to assist the compilation of, and adherence to budgets. Your Profile: Senior leadership exposure within a Commercial Finance Function Professionally qualified (ACA, ACMA or ACCA) Cross border/European exposure would be a distinct advantage - languages not essential, but would make you stand out. Ability to explain financial controls and management to non-finance colleagues Exceptional team player with proven ability to lead through influence A strategic thinker and able to communicate effectively (both written and verbal). Adept at balancing intense short-term pressures with overall long-term goals. Experience presenting to and working with other senior management team members. Natural control orientation but with the ability to judge risk profile against commercial opportunity Strong executive presence, polish and commercially savvy. First-class commercial acumen Strategic thinker who challenges conventional thinking and brings new commercial ideas and concepts to the table Strong influencer, able to actively listen, evaluate and influence a course of action that is right for the whole business Expert relationship builder who has the confidence, courage and conviction to confront reality, challenge others and right wrongs Salary & Benefits £68,500 - £75,000 Salary Generous Bonus Strong Contributary Pension Hybrid & flexible working (2 days work from home) 25 days annual leave + BH Private medical cover
About this role BlackRock's Aladdin Business supports the investment process through the development, deployment and support of our enterprise investment management platform (Aladdin), which is utilized by executives, portfolio management, risk management and operations teams. The Aladdin Business provides strategic advisory and enterprise investment system services for our clients. eFront is our Private Markets suite of tools purpose built for teams investing in alternatives asset classes. Our diverse private markets client base is made up of external institutional asset managers, pensions, insurance companies, general partners, asset servicers and governments around the world. Aladdin is the natural evolution of our long standing investment in developing sophisticated and highly integrated analytics and systems for managing money. Aladdin Client Engagement (ACE) is part of the Aladdin Business focused on maximizing the value of the Aladdin platform through engagement, education and working closely with clients to be their trusted consultant, problem solver, and business partner. Role Overview The role of Value Delivery Private Markets is to be a driving force to evolve our organisation and is responsible for defining, building, and scaling BlackRock's Private Markets value delivery proposition across Aladdin and eFront platform and data services. This role partners with Aladdin's largest and most complex Whole Portfolio and Private Markets clients and internal partner teams to deliver an optimized end to end client experience, driving measurable value realization, strong commercial outcomes, and proactive churn mitigation. Operating as a senior consulting and advisory leader, the Vice President/Director shapes how ACE engages Private Markets clients post implementation - moving from delivery execution to strategic advisory, operating model optimisation, and renewal led value realization. The role will also work with global leadership to build out a global Private Markets Value Delivery team across EMEA, AMRS and APAC. Key Responsibilities Global Value Delivery Proposition Define and own the ACE Value Delivery proposition for Private Markets & Whole Portfolio Set standards for client engagement models, value articulation, success metrics, and executive reporting Ensure Value Delivery is scalable, consistent, and tightly aligned to commercial outcomes Team Leadership & Capability Build Build, lead, and scale an EMEA Private Markets and Whole Portfolio Value Delivery team Define role profiles, capability expectations, and career paths Coach senior team members to operate as consultants and strategic partners, not delivery executors Client Advisory & Value Realisation Act as a trusted advisor to senior client stakeholders (CIO, COO, CTO, Heads of Alternatives / Operations) Lead executive level conversations focused on operating model optimisation and strategic use of Aladdin and eFront Translate client objectives into clear value hypotheses, delivery roadmaps, and measurable outcomes End to End Private Markets Scope Own value delivery across the full Private Markets value chain, including: Pre investment and capital formation Investment execution and portfolio management Valuation, reporting, and post investment optimisation Drive Whole Portfolio integration, connecting Private Markets with Public Markets, Risk, Accounting, and Operations Cross Functional Leadership & Execution Lead complex, cross functional initiatives, coordinating product, implementation, sales, and engineering teams to deliver client outcomes Represent the voice of the client in internal prioritisation discussions, ensuring feedback is clearly articulated, tracked, and closed through delivery Partner with ACE Strategic Relationship Management and Sales Leadership on renewals, expansions, and upsell opportunities grounded in demonstrated value realisation Commercial Accountability & Churn Mitigation Own retention, renewal readiness, and churn risk mitigation for Private Markets clients in scope Partner closely with Sales and Strategic Relationship Management to link Value Delivery to renewals and commercial growth Identify whitespace and growth opportunities grounded in demonstrated value realisation Experience & Profile Required Demonstrable experience in financial services, consulting, fintech, or investment operations Deep expertise in Private Markets and the end to end investment lifecycle Proven senior client facing experience with executive stakeholders Demonstrated ability to build teams and scale global propositions Strong commercial judgment and executive communication skills Preferred Experience with Aladdin, eFront, or Private Markets technology platforms Exposure to enterprise renewals, commercial negotiations, or growth strategies Professional qualifications (CFA, CAIA, FRM, CIMA) a plus Experience working with large institutional asset managers, insurers, pensions, or alternative investment firms Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well being. Our clients, and the people they serve, are saving for retirement, paying for their children's education, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Apr 18, 2026
Full time
About this role BlackRock's Aladdin Business supports the investment process through the development, deployment and support of our enterprise investment management platform (Aladdin), which is utilized by executives, portfolio management, risk management and operations teams. The Aladdin Business provides strategic advisory and enterprise investment system services for our clients. eFront is our Private Markets suite of tools purpose built for teams investing in alternatives asset classes. Our diverse private markets client base is made up of external institutional asset managers, pensions, insurance companies, general partners, asset servicers and governments around the world. Aladdin is the natural evolution of our long standing investment in developing sophisticated and highly integrated analytics and systems for managing money. Aladdin Client Engagement (ACE) is part of the Aladdin Business focused on maximizing the value of the Aladdin platform through engagement, education and working closely with clients to be their trusted consultant, problem solver, and business partner. Role Overview The role of Value Delivery Private Markets is to be a driving force to evolve our organisation and is responsible for defining, building, and scaling BlackRock's Private Markets value delivery proposition across Aladdin and eFront platform and data services. This role partners with Aladdin's largest and most complex Whole Portfolio and Private Markets clients and internal partner teams to deliver an optimized end to end client experience, driving measurable value realization, strong commercial outcomes, and proactive churn mitigation. Operating as a senior consulting and advisory leader, the Vice President/Director shapes how ACE engages Private Markets clients post implementation - moving from delivery execution to strategic advisory, operating model optimisation, and renewal led value realization. The role will also work with global leadership to build out a global Private Markets Value Delivery team across EMEA, AMRS and APAC. Key Responsibilities Global Value Delivery Proposition Define and own the ACE Value Delivery proposition for Private Markets & Whole Portfolio Set standards for client engagement models, value articulation, success metrics, and executive reporting Ensure Value Delivery is scalable, consistent, and tightly aligned to commercial outcomes Team Leadership & Capability Build Build, lead, and scale an EMEA Private Markets and Whole Portfolio Value Delivery team Define role profiles, capability expectations, and career paths Coach senior team members to operate as consultants and strategic partners, not delivery executors Client Advisory & Value Realisation Act as a trusted advisor to senior client stakeholders (CIO, COO, CTO, Heads of Alternatives / Operations) Lead executive level conversations focused on operating model optimisation and strategic use of Aladdin and eFront Translate client objectives into clear value hypotheses, delivery roadmaps, and measurable outcomes End to End Private Markets Scope Own value delivery across the full Private Markets value chain, including: Pre investment and capital formation Investment execution and portfolio management Valuation, reporting, and post investment optimisation Drive Whole Portfolio integration, connecting Private Markets with Public Markets, Risk, Accounting, and Operations Cross Functional Leadership & Execution Lead complex, cross functional initiatives, coordinating product, implementation, sales, and engineering teams to deliver client outcomes Represent the voice of the client in internal prioritisation discussions, ensuring feedback is clearly articulated, tracked, and closed through delivery Partner with ACE Strategic Relationship Management and Sales Leadership on renewals, expansions, and upsell opportunities grounded in demonstrated value realisation Commercial Accountability & Churn Mitigation Own retention, renewal readiness, and churn risk mitigation for Private Markets clients in scope Partner closely with Sales and Strategic Relationship Management to link Value Delivery to renewals and commercial growth Identify whitespace and growth opportunities grounded in demonstrated value realisation Experience & Profile Required Demonstrable experience in financial services, consulting, fintech, or investment operations Deep expertise in Private Markets and the end to end investment lifecycle Proven senior client facing experience with executive stakeholders Demonstrated ability to build teams and scale global propositions Strong commercial judgment and executive communication skills Preferred Experience with Aladdin, eFront, or Private Markets technology platforms Exposure to enterprise renewals, commercial negotiations, or growth strategies Professional qualifications (CFA, CAIA, FRM, CIMA) a plus Experience working with large institutional asset managers, insurers, pensions, or alternative investment firms Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well being. Our clients, and the people they serve, are saving for retirement, paying for their children's education, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Global SME Product Management - Construction Industry Lead Job Title: Director, Global SME Product Management - Construction Industry Lead Location: Europe (preference: Dublin / Lisbon / UK) Position Overview: Mastercard is a technology company in the global payments space. We connect consumers, financial institutions, merchants, governments, and businesses worldwide, enabling them to use electronic forms of payment instead of cash and checks. We use technology and data-driven insights to make electronic payments more convenient, secure, and efficient for people everywhere. Our business has a global reach-extending to more than 210 countries and territories-and continues to experience growth in a world where 85% of retail transactions are still made in cash and checks. Micro, Small, and Medium Businesses (SMEs) are a critical driver of global economic growth and represent 75% of the worldwide workforce and about 50% of the global GDP. Additionally, SMEs foster inclusion, as minorities own 45% of small businesses, and 1/3 of small businesses are women-owned. As such, SMEs have become a top priority for many governments and enterprises. Mastercard's segment strategy is based on continuing to drive growth in core products, in addition to driving additional long-term growth by developing new innovative solutions and expanding product distribution in selected industries - Construction being one of them. The successful candidate needs to have an understanding of the Construction industry to be able to customize our SME value proposition, and partner with the various Mastercard regional & global stakeholders, along with banks, acquirers, fintech & other SME service providers, to identify strategic growth opportunities, allowing us to serve better all SMEs in the Construction industry, through multiple distribution channels. Key Responsibilities: • Develop and execute a Global strategy, focused on small and medium-sized companies, to capture the cardable payment opportunity in the Construction vertical - including issuing and acceptance. • Identify and define key partners such as ISVs, marketplaces, and financial institutions, with a targeted approach to the Construction vertical, and enable them as distribution partners for Mastercard solutions. • Engage directly with key channel partners to gather feedback, drive program adoption, and act as a trusted advisor, ensuring our operational framework directly contributes to their success. • Assess and partner with global/regional/local players, focused on the Construction industry, to enhance Mastercard SME payment offer for SMEs. • Accelerate efforts to drive incremental volumes and revenues across the regions, on the Construction vertical. • Develop a dedicated value proposition to SMEs operating in the Construction industry, including domestic & cross-border flows and focusing on enabling SME card acceptance. • Provide trends, insights, and changes to the SME landscape to support our industry/segment strategy beyond card. • Collaborate with global & regional SME segment product teams on ensuring SME products and solutions are developed and enhanced with SME and non-bank distribution partners' inputs in mind and according to the SME product distribution standards. • Map the Construction ecosystem globally and identify key regions & markets to develop a pipeline to penetrate further on SME B2B payment flows, leveraging Mastercard and partners' solutions for issuing, acceptance and cross-border flows. • Partner with global government, fintech, digital partnerships and GPS teams to identify potential SME Construction use cases. • Map SME distribution partners' capabilities, product offerings, needs, and gaps to identify product synergies. • Develop the right distribution model and commercial terms, negotiate, and lead the contractual efforts with prospective partners. • Develop industry-specific use cases, playbooks, and distribution model archetypes that can be leveraged for scaling efforts. • Collaborate with colleagues to capture more SME Flows in the Construction industry. • Provide support for the sales teams in pre- and after-sales partner meetings with a detailed understanding of product features to identify and implement solutions (in partnership with the Customer Solutions Centre and the local product team). • Draft, keep and customize the SME narrative of the current go-to-market materials, such as bulletins, sales, and training materials, to support new and enhanced products in the SME Central Hub that can drive the SME Construction strategy • Maintain distribution partners' pipeline and track performance and value of efforts. • Distribution and communication of all Thought Leadership/Best Practice Sharing in the Construction and embedded finance space • SME Construction flows and industries identification to drive increased revenue and help us win new deals. • GTM/Rollout support for all new construction-related solutions, partnerships and initiatives. Product knowledge/training through certification, ensuring consistent SME B2B and embedded finance narrative across teams: for SME Product & BD Teams All About You: • Experience and knowledge of the Construction sector, in particular SME players, is needed. • Experience in financial services and payments with an understanding of competitive offerings and industry trends; international market knowledge/experience; SME banking or SME payment experience is a plus. • Experience at a top-tier management consulting firm is a strong plus. • A results-oriented mindset with a focus on driving measurable outcomes and ROI from channel partnerships. • Able to navigate conversations that are both technical and business-oriented. • Excellent writing skills and experience creating training materials, product guides, etc. • Strong B2B and embedded payments experience and understanding of SME B2B flows, i.e. accounts payable, embedded finance, trade use cases. • Able to work independently and with minimal guidance. • Self-motivated and thrives in a fast-paced environment; ready to take on stretch goals. • Flexible and creative, able to not only adapt but also thrive in a constantly changing environment with the ability to multitask and adjust to evolving responsibilities. • Ability to "storyboard" and develop visually compelling presentations with clear logic and structure. • Ability to lead initiatives from start to finish, with excellent time management and organizational skills. • Build cross-functional organizational relationships and ensure the establishment of an internal network to execute against strategy successfully. • Strong customer relationship-building and management skills that result in meeting and managing the demands of our internal and external customers. • Fluent in English. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Oct 01, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Global SME Product Management - Construction Industry Lead Job Title: Director, Global SME Product Management - Construction Industry Lead Location: Europe (preference: Dublin / Lisbon / UK) Position Overview: Mastercard is a technology company in the global payments space. We connect consumers, financial institutions, merchants, governments, and businesses worldwide, enabling them to use electronic forms of payment instead of cash and checks. We use technology and data-driven insights to make electronic payments more convenient, secure, and efficient for people everywhere. Our business has a global reach-extending to more than 210 countries and territories-and continues to experience growth in a world where 85% of retail transactions are still made in cash and checks. Micro, Small, and Medium Businesses (SMEs) are a critical driver of global economic growth and represent 75% of the worldwide workforce and about 50% of the global GDP. Additionally, SMEs foster inclusion, as minorities own 45% of small businesses, and 1/3 of small businesses are women-owned. As such, SMEs have become a top priority for many governments and enterprises. Mastercard's segment strategy is based on continuing to drive growth in core products, in addition to driving additional long-term growth by developing new innovative solutions and expanding product distribution in selected industries - Construction being one of them. The successful candidate needs to have an understanding of the Construction industry to be able to customize our SME value proposition, and partner with the various Mastercard regional & global stakeholders, along with banks, acquirers, fintech & other SME service providers, to identify strategic growth opportunities, allowing us to serve better all SMEs in the Construction industry, through multiple distribution channels. Key Responsibilities: • Develop and execute a Global strategy, focused on small and medium-sized companies, to capture the cardable payment opportunity in the Construction vertical - including issuing and acceptance. • Identify and define key partners such as ISVs, marketplaces, and financial institutions, with a targeted approach to the Construction vertical, and enable them as distribution partners for Mastercard solutions. • Engage directly with key channel partners to gather feedback, drive program adoption, and act as a trusted advisor, ensuring our operational framework directly contributes to their success. • Assess and partner with global/regional/local players, focused on the Construction industry, to enhance Mastercard SME payment offer for SMEs. • Accelerate efforts to drive incremental volumes and revenues across the regions, on the Construction vertical. • Develop a dedicated value proposition to SMEs operating in the Construction industry, including domestic & cross-border flows and focusing on enabling SME card acceptance. • Provide trends, insights, and changes to the SME landscape to support our industry/segment strategy beyond card. • Collaborate with global & regional SME segment product teams on ensuring SME products and solutions are developed and enhanced with SME and non-bank distribution partners' inputs in mind and according to the SME product distribution standards. • Map the Construction ecosystem globally and identify key regions & markets to develop a pipeline to penetrate further on SME B2B payment flows, leveraging Mastercard and partners' solutions for issuing, acceptance and cross-border flows. • Partner with global government, fintech, digital partnerships and GPS teams to identify potential SME Construction use cases. • Map SME distribution partners' capabilities, product offerings, needs, and gaps to identify product synergies. • Develop the right distribution model and commercial terms, negotiate, and lead the contractual efforts with prospective partners. • Develop industry-specific use cases, playbooks, and distribution model archetypes that can be leveraged for scaling efforts. • Collaborate with colleagues to capture more SME Flows in the Construction industry. • Provide support for the sales teams in pre- and after-sales partner meetings with a detailed understanding of product features to identify and implement solutions (in partnership with the Customer Solutions Centre and the local product team). • Draft, keep and customize the SME narrative of the current go-to-market materials, such as bulletins, sales, and training materials, to support new and enhanced products in the SME Central Hub that can drive the SME Construction strategy • Maintain distribution partners' pipeline and track performance and value of efforts. • Distribution and communication of all Thought Leadership/Best Practice Sharing in the Construction and embedded finance space • SME Construction flows and industries identification to drive increased revenue and help us win new deals. • GTM/Rollout support for all new construction-related solutions, partnerships and initiatives. Product knowledge/training through certification, ensuring consistent SME B2B and embedded finance narrative across teams: for SME Product & BD Teams All About You: • Experience and knowledge of the Construction sector, in particular SME players, is needed. • Experience in financial services and payments with an understanding of competitive offerings and industry trends; international market knowledge/experience; SME banking or SME payment experience is a plus. • Experience at a top-tier management consulting firm is a strong plus. • A results-oriented mindset with a focus on driving measurable outcomes and ROI from channel partnerships. • Able to navigate conversations that are both technical and business-oriented. • Excellent writing skills and experience creating training materials, product guides, etc. • Strong B2B and embedded payments experience and understanding of SME B2B flows, i.e. accounts payable, embedded finance, trade use cases. • Able to work independently and with minimal guidance. • Self-motivated and thrives in a fast-paced environment; ready to take on stretch goals. • Flexible and creative, able to not only adapt but also thrive in a constantly changing environment with the ability to multitask and adjust to evolving responsibilities. • Ability to "storyboard" and develop visually compelling presentations with clear logic and structure. • Ability to lead initiatives from start to finish, with excellent time management and organizational skills. • Build cross-functional organizational relationships and ensure the establishment of an internal network to execute against strategy successfully. • Strong customer relationship-building and management skills that result in meeting and managing the demands of our internal and external customers. • Fluent in English. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
