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Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, dedicated to driving transformational change for our clients. We leverage proven technology, specialist teams, and extensive domain expertise to create robust technical foundations across platforms, data, and business applications. Our mission is fueled by a passion for technology as a means to solve complex business problems and achieve our clients' objectives. About the Role The Project Network Engineer plays a key role in the design and delivery of secure, resilient, and scalable network solutions as part of a major transformation programme for a large client in the energy sector. This is not a traditional BAU support role. It is a project led engineering position focused on the design, implementation, testing, and controlled transition of next generation network capabilities that support business growth, security, and operational resilience. The successful candidate will bring strong technical expertise across enterprise networking and security, with the ability to move confidently between detailed design work and hands on delivery. They will be comfortable producing low level designs, supporting proof of concept activity, building and validating solutions, and working directly with senior stakeholders and blue chip customers. The role requires someone who can contribute throughout the project lifecycle, from technical discovery and design through to implementation, testing, migration, and handover. Candidates should ideally be qualified to Cisco CCNP level, although those with CCNA and strong demonstrable project based experience will also be considered. Experience with Palo Alto technologies is highly desirable. Exposure to regulated or critical infrastructure environments such as energy, oil and gas, defence, or Operational Technology would be advantageous. Key Responsibilities Design and deliver enterprise network solutions across routing, switching, firewall, and where required wireless technologies, with a strong emphasis on project implementation rather than BAU administration. Produce high quality low level designs, implementation plans, migration plans, and build documentation to support project delivery. Deploy, configure, test, and optimise network infrastructure using strong Cisco networking knowledge at CCNP level or equivalent. Support the design and implementation of modern network architectures, including traditional three tier campus designs and spine leaf or fabric based architectures using technologies such as Cisco ACI or VXLAN EVPN. Configure and support Palo Alto security platforms, including next generation firewalls, Panorama, security policy implementation, NAT, VPNs, and threat prevention features. Apply strong working knowledge of core network protocols and services, including BGP, OSPF, IS IS, VXLAN, VLANs, HSRP/VRRP, routing policy, multicast, and related enterprise services. Undertake hands on build, proof of concept, lab validation, and technical testing activity to de risk delivery and validate designs before deployment into production. Troubleshoot and resolve complex technical issues encountered during project delivery, implementation, migration, or testing phases. Work closely with architects, project managers, security teams, and customer stakeholders to ensure solutions are aligned to agreed design principles, standards, and governance requirements. Support change execution through the preparation, rehearsal, and implementation of changes within controlled project and operational environments. Produce and maintain accurate technical documentation, including configuration baselines, as built records, network diagrams, test results, and support handover material. Contribute to technical workshops, design reviews, and customer discussions, with the confidence to explain technical decisions clearly and credibly. Understand how network infrastructure integrates with wider platform components, including compute and storage environments built on VMware, Nutanix, and Hyper V. Skills and Experience Strong enterprise networking background with hands on experience in project delivery, implementation, and design. Cisco networking expertise to CCNP level preferred; CCNA with strong relevant experience will also be considered. Good experience across core enterprise routing and switching technologies. Strong understanding of modern data centre and campus network design patterns. Experience with Palo Alto firewalls and centralised management through Panorama is desirable. Ability to produce detailed technical and low level design documentation to a high standard. Experience of delivering technical solutions in structured and governed environments. Strong troubleshooting and diagnostic skills across complex network environments. Comfortable working directly with customers, including large enterprise or blue chip organisations. Experience in regulated or critical infrastructure sectors such as energy, utilities, oil and gas, defence, or OT environments would be beneficial. Qualifications Cisco CCNP preferred Cisco CCNA or other relevant networking certifications will be considered Palo Alto certifications or relevant practical experience desirable Benefits At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

About Vercel: Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role Enterprise CSMs at Vercel are a critical part of the revenue engine. You own consumption growth across a portfolio of large enterprise accounts - ensuring the infrastructure customers have purchased is deeply adopted across their organisations, and that new workloads, teams, and use cases are continuously brought onto the platform. This is not a support role. It's not account management, and it's not a renewal motion. It's a role for someone who thinks commercially, earns trust at the CTO and VP Engineering level, and understands that driving adoption across a large engineering organisation is one of the highest-leverage things Vercel can do. CSMs and AEs operate in clear swim lanes: AEs hunt net-new pipeline; CSMs own consumption. What You Will Do Own consumption targets across a portfolio of Enterprise accounts - tracking platform usage across all products and driving consumption into new teams, workloads, and use cases Build and maintain deep executive relationships with CTOs, VPs of Engineering, and Heads of Platform - becoming a trusted advisor on long-term frontend and AI infrastructure strategy Lead Executive Business Reviews as the primary lever for consumption growth - using EBRs to surface new contacts, uncover untapped workloads, and create multi-team alignment around Vercel's platform Design and deliver internal hackathons and discovery sessions that create first hand understanding of what's possible - translating executive curiosity into engineering adoption at scale Drive org transformation programmes with customers, helping engineering leadership redesign developer workflows, platform ownership, and tooling strategy around Vercel's capabilities Develop multi-year account strategies that align Vercel's roadmap to customer outcomes - identifying expansion opportunities from a position of genuine insight rather than commercial pressure Orchestrate cross functional resources - Solutions Engineering, Forward Deployed Engineers, Product, and Support - at the right moments to accelerate adoption and remove blockers Maintain a structured engagement discipline across your portfolio, with clear entry and exit criteria for adoption stages and consistent tracking of executive contacts, active workloads, and consumption signals About You Commercially minded - you understand that CSM exists to produce revenue, not just protect it, and you're comfortable owning consumption targets and being measured on them Technically confident - you understand modern frontend architecture, CI/CD pipelines, and AI native development well enough to earn credibility with senior engineers and connect platform capability to real engineering problems A long game thinker who builds relationships over months and years, not quarters - comfortable navigating complex, multi stakeholder enterprise environments with patience and precision An EBR practitioner - you know how to run executive engagement programmes that go beyond slide decks, building the kind of senior relationships that surface new workloads and drive genuine consumption growth Energised by organisational complexity - you understand how change happens inside large engineering organisations and know how to build the internal coalition that makes platform adoption stick Disciplined and structured - you bring rigour to how you manage your portfolio, with a proactive engagement cadence and clear visibility into what's happening across every account Curious, direct, and opinionated - you push customers toward better architectural and strategic decisions, and you bring genuine enthusiasm for what Vercel's platform makes possible What This Role Is Not Not reactive support or ticket escalation management Not a transactional renewal motion focused on QBR checklists Not a role with narrow ownership or a pre-defined playbook to follow This role requires judgment, technical curiosity, and the ability to operate across strategic, commercial, and hands on dimensions simultaneously. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The OTE pay range for this role is $102,500 - $127,500 GBP. Actual salary will be based on job related skills, experience, and location. The total compensation package may include benefits, equity based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we're more than that. Our mission? To make IoT management a breeze for any device, anywhere. With over18 million IoT subscriptionsactive in165 countriesand direct partnerships with50 mobile networks, we connect you to more than750 networks worldwide, delivering unmatched value across the IoT connectivity chain. Innovation is in our DNA, and we have an insatiable hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. IoT a fancy acronym or a secret code? TheInternet of Things (IoT)is like the magical glue that keeps the world connected! From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere-even if you don't realize it. AtWireless Logic, we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. The Opportunity: We are seeking a highly experienced VP Technology Operations to lead the safe, secure and resilient operation of all production platforms and services across Wireless Logic. This role is accountable for delivering five nines (99.999%) availability across critical services, ensuring that our platforms operate predictably, recover rapidly, and scale effectively under demand. You will act as the executive owner of live platform performance, leading incident response, operational governance, resilience engineering and production risk management. This role plays a critical part in ensuring that our technology estate supports a high availability, regulated and globally distributed business. Working closely with Engineering, Architecture, Security and Operations leadership, you will ensure that platform reliability is continuously improved and that all change is introduced safely into production. Key Responsibilities Include But Not Limited To: Production Reliability & Availability Own end to end production availability across all platforms and services Deliver sustained 99.999% availability for critical services Define and operate: SLAs, SLOs and error budgets RTO/RPO aligned to resilience objectives Drive improvements in: Observability and monitoring maturity Capacity management and performance optimisation Act as executive owner for: Major incidents Systemic production risk Customer impacting outages (technical resolution) Incident & Recovery Management Own the technology incident management framework Lead technical restoration during major incidents Coordinate cross functional engineering response Ensure rapid containment and recovery while managing systemic risk Conduct structured post incident reviews with: Engineering (permanent fixes) Architecture (design improvements) CISO (security implications) Service Operations (customer impact feedback) Drive elimination of repeat and systemic incidents Disaster Recovery & Resilience Engineering Own disaster recovery (DR) and resilience capability across all platforms Ensure: Failover capabilities are tested and proven Resilience is validated through regular exercises (e.g. chaos testing) Single points of failure are identified and removed Failure domains and blast radius are clearly defined and controlled Ensure resilience is engineered and evidenced, not assumed Production Change & Release Governance Own production change governance and release risk control Act as final authority on production release readiness Define and enforce safe deployment practices, including: Canary releases Phased rollouts Feature flagging Rapid rollback mechanisms Ensure all changes entering production: Are observable Have recovery mechanisms Minimise operational risk exposure Balance delivery velocity with platform stability Technology Operations & Platform Run Own operation of all production environments, including: Core platforms and shared services Cloud, network and hybrid infrastructure Observability and monitoring tooling 24x7 operational and on call capability Automation of operational processes Ensure platforms are: Secure and compliant Scalable and performant Cost efficient and optimised Operated in line with architectural standards Security Operations (SEC Ops) Operate Security Operations within Technology Operations under CISO governance Accountable for: SOC operations and monitoring Security event detection and triage Runtime vulnerability remediation Operational access controls Execution of containment actions during live incidents Partner with the CISO on: Security incident response Risk based decision making Escalate major trade offs between availability and security appropriately Operational Compliance & Audit Own operational control effectiveness within live environments Ensure readiness for: Regulatory compliance External audits Evidence collection and reporting Partner with: CISO (security controls) Risk, Quality & Compliance (assurance) MD Operations (enterprise governance) Ensure no material audit findings related to operational execution Reliability Engineering Influence Define production readiness standards for all services entering live environments Provide structured input into Engineering for: Reliability improvements Technical debt impacting availability Removal of operational toil Simplification of fragile dependencies Drive adoption of: Site Reliability Engineering (SRE) principles Automation first operations Error budget discipline Ensure reliability is treated as a shared outcome, with clear production accountability Own operational supplier performance and service levels Ensure: Vendors meet availability and response commitments Contracts support five nines objectives Cost efficiency does not compromise resilience Partner with Finance and Architecture on: Capacity planning Infrastructure lifecycle management Decommissioning legacy environments Measures of Success Sustained 99.999% availability for critical services Continuous reduction in MTTR and incident frequency Elimination of repeat and systemic failures Improved change success rate and reduced release risk Proven disaster recovery and resilience outcomes Effective containment of security incidents without customer impact No material audit findings in operational controls Increased automation and observability maturity Predictable and cost efficient platform operations Required Experience & Attributes Proven experience in a senior technology operations, SRE or platform leadership role Strong background in high availability, cloud based or distributed systems environments Experience delivering five nines availability or equivalent reliability targets Deep expertise in: Incident management and recovery Production operations and change governance Observability and monitoring frameworks Experience operating in regulated or compliance heavy environments Strong understanding of security operations in production environments Experience working in private equity backed or high growth organisations is desirable Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world's diverse voices both internally and externally to ensure success in our mission. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us () and we will respond to your query as soon as possible.

Lead Developer - VP - XVA Technology Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Equities Tech Equities Technology at Citi is undertaking a bold, multi year transformation to build a best in class global platform across execution, prime, clearing and cross product margining. We are re engineering our technology estate to achieve world leading performance and resiliency, enabling new capabilities in advanced execution, global market connectivity, and modernised post trade, clearing and margin processes. Our ambition is to deliver a seamlessly integrated, highly automated platform that drives outstanding client outcomes and accelerates growth across our global franchise. As part of the team, you'll collaborate closely with high calibre engineers and deeply engaged business and product partners - working together to define and deliver the next generation of Equities technology at Citi. The Team XVA Technology at Citi is undertaking a bold, multi year transformation to build a best in class centralised cross asset platform risk system. We are re engineering our technology estate to achieve world leading performance and resiliency, enabling new capabilities. Our ambition is to deliver a seamlessly integrated, highly automated platform that drives outstanding client outcomes and accelerates growth across our global franchise. As part of the team, you'll collaborate closely with high calibre engineers and deeply engaged business and product partners - working together to define and deliver the next generation of XVA technology at Citi. Role Overview / What will you do: As an Applications Development Technology Lead Analyst, you will be instrumental in shaping the future of our product quality and delivery, working towards a target state of a fully automated platform with minimal manual QA intervention. This role combines strategic vision with rigorous quality assurance expertise, with a strong emphasis on driving value through automation, particularly in the realm of Generative AI. Lead application systems analysis and programming activities, ensuring application design adheres to the overall architecture blueprint. Drive product quality and delivery through automation initiatives, especially in generative AI, targeting a fully automated platform with minimal manual QA intervention. Partner with management teams to define necessary system enhancements, deploy new products, and resolve high impact problems through in depth evaluation of complex business processes. Collaborate with development teams and Product Owners to formulate comprehensive requirements and propose innovative, efficient solutions. Define and drive the strategy for quality automation, overseeing testing priorities, road mapping for releases, and continuous improvement. Act as a central point of contact for interdepartmental communication, ensuring alignment and seamless collaboration across various project impacts. Provide technical expertise, mentor mid level developers and analysts, and establish standards for coding, testing, debugging, and implementation. Proactively assess risk, ensure compliance with laws and regulations, and maintain clear, concise communication across all organizational levels. Key Skills and Experience required Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree preferred). Proven relevant experience in Applications Development, systems analysis, or a similar tech lead role. Proven experience in product ownership, quality assurance management, or a hybrid role within a technology driven environment. Extensive experience with system analysis, software application programming, and managing successful projects. Strong understanding of the Software Development Lifecycle (SDLC) and various testing methodologies, with experience driving automation initiatives. Demonstrated leadership, project management, and Subject Matter Expertise in at least one area of Applications Development. Excellent written, verbal, and interpersonal communication skills, ensuring effective dissemination of information. Any Beneficial / Nice to have skills and experience Experience with Generative AI (Gen AI) concepts and their application in product development or quality assurance. Familiarity with AI powered development tools such as Copilot. Strong analytical and problem solving abilities, with an ability to adjust priorities quickly. Experience working in an Agile/Scrum development environment. Ability to think strategically and translate vision into actionable plans. This job description provides a high level review of the types of work performed. Other job related duties may be assigned as required. What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

VMware Cloud Foundation (VCF) Consultant Location: UK - London, UK - Hatfield, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 218101 Contract type: Standard Business Unit: IT Consulting VMware Cloud Foundation (VCF) Consultant Life on the team We're expanding our VCF capability to design, deliver, and modernise enterprise private cloud platforms on VMware Cloud Foundation 9.x. As a consultant you'll lead end to end engagements, shaping architectures, hands on builds, lifecycle automation, and migrations while coaching others and producing high quality artefacts. What you'll do Lead assessments and define future state VCF 9.x architectures Produce HLD/LLD, implementation plans, and operational runbooks Own VCF bring up, SDDC Manager config, lifecycle & compliance Engineer NSX, vSAN, workload domain builds VCF Operations design, config and analysis Execute migrations using HCX/vMotion Automate day 0/1/2 operations with Terraform, Ansible, PowerCLI Enable modern workloads such as VKS and platform guardrails What you'll need Required Skills & Experience Deep VCF design/build/operate experience Strong NSX (T0/T1, DFW, VRFs, EVPN), vSAN (ESA/OSA) Automation with Terraform, Ansible, PowerCLI, APIs Observability with Aria Ops / Ops for Networks / Logs Migration experience with HCX Strong communication, documentation, and stakeholder engagement Preferred Skills Kubernetes on vSphere (VKS) DR tooling (SRM, VCDR) VMware Cloud (VMC on AWS, AVS) Avi load balancing, Aria Suite Lifecycle Equal Opportunities We are an equal opportunities employer and are committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of age, disability, ethnicity, gender identity, or any other characteristic protected by law. We are also proud to be a Disability Confident Employer and guarantee to interview applicants who have a disability.

United Kingdom Job Description Posted Wednesday 25 March 2026 at 01:00 Position Title Reports to Microsoft Technical Support Manager Team Department Support Services PURPOSE OF JOB We are seeking an experienced and highly skilled Microsoft Azure 3rd Line Support Engineer to join our dynamic IT support team. The ideal candidate will be responsible for providing advanced technical support for Azure-based solutions, handling complex issues that elevate from the 1st and 2nd line support teams, and ensuring high availability and performance of our cloud infrastructure. Bytes are looking to expand their customer facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES Take ownership of request raised by Bytes CSP clients or CSP resellers related to their Azure environment affecting any/all azure services and manage until a resolution has been found. Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the lifecycle of the ticket by maintaining contact via phone/email/Teams. Provide direct 3rd line escalation for Bytes VIP customers, Bytes CSP Expert customers, and Azure Managed Services customers. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Able to manage and prioritize Open and Unresolved Azure tickets liaising with all 3 rd parties. Troubleshoot and resolve complex incidents and service requests that have been escalated from 1st and 2nd line support teams. Analyse and diagnose issues related to Azure infrastructure and services. Maintain up-to-date documentation on Azure configurations, incident resolutions, and standard operating procedures. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Work closely with other IT teams and stakeholders to ensure smooth operations and integration of Azure services. Collaborate with Microsoft Azure support for escalated issues that require vendor intervention. Stay current with Azure updates, new features, and industry best practices. Participate in continuous improvement initiatives to enhance support processes and service delivery. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Data Fundamentals (DP-900) Microsoft Azure Security Engineer (AZ-500) DESIRABLE Micro Microsoft Cybersecurity Architect (SC-100) REQUIRED EXPERIENCE, & SKILLS 6+ years working in a Technical Support team dealing with Microsoft Cloud services Knowledge of Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure Entra, Azure Networking (Vnets, VPNs, ExpressRoute), Azure Storage, Azure SQL Database, Azure App Services, and Azure Kubernetes Service (AKS). Understanding of Azure networking concepts, including Virtual Networks, Network Security Groups, Azure Load Balancer, Azure Application Gateway, and Azure Firewall. Ability to advise clients of Azure Solutions that would meet requirements Ability to troubleshoot and resolve complex networking issues and understand connectivity between on-premises environments and Azure. Knowledge of Azure security features such as Azure Security Centre, Azure Key Vault, Azure Policy, and role-based access control (RBAC). Expertise in implementing and managing Azure Backup and Azure Site Recovery solutions. Strong communication skills to effectively interact with customers, gather requirements, and provide technical guidance. Experience in working in a Microsoft Partner Centre and Lighthouse Knowledge of Azure Entra, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication and related technologies (including Microsoft Enterprise Mobility + Security) Ability to create detailed technical documentation, including incident reports, troubleshooting guides, and knowledge base articles. Previous experience automation manual tasks using ARM templates & JSON Knowledge on Hyper-V, VMware and On-prem servers Good understanding of Microsoft 365 Admin Portal and O365 Services Previous experience being part of a team dealing with Out of Hours requests CORE COMPETENCIES & SKILLS - BASED ON POSITION AND GRADE Ability to work proactively, independently and in an agile manner to achieve desired outcomes. Ability to work both independently and as a team player and enjoy working in an environment that requires continuous learning and development. Excellent written and Verbal Communication skills, and capable of communicating with senior stakeholders across the business as well as Client Infrastructure teams. Generate innovative approaches and solutions whilst achieving SLAs. Excellent organizational skills and ability to manage multiple demands whilst staying on top of deadlines. Ability to take ownership of tasks and drive the team objective forward. Provide advice and support to members in different departments within Bytes around Azure services. Driven to find out solutions to reoccurring issues and automate for team understanding/future implementation. Detailed note keeping within tickets to ensure all issues are properly logged with clear plan of future actions. Motivated to utilize training resource available to increase knowledge about Azure and collaboration across the wider team.

Senior Vice President of Software Engineering page is loaded Senior Vice President of Software Engineeringremote type: Hybridlocations: UK-London-Chiswick Bldg 5 Floor 4time type: Full timeposted on: Posted 4 Days Agojob requisition id: R321290 iGaming: If it's iGaming, we know a thing or two. At Light & Wonder, It's all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers. Position Summary Light & Wonder is the global leader in cross-platform games and entertainment. The company brings together 5,000 employees from six continents to connect content between land-based and digital channels with unmatched technology and distribution. Guided by a culture that values daring teamwork and creativity, Light & Wonder builds new worlds of play, developing game experiences loved by players around the globe. The company's Infinity platform powers the largest digital-gaming network in the industry. Light & Wonder is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more, visit Light & Wonder's iGaming division operates the industry's largest digital gaming aggregation network, delivering 3,500+ games to operators across 100+ jurisdictions worldwide. Following record Q3 2025 performance with 16% revenue growth and expanding market share, we're accelerating our technology transformation.As Senior Vice President of Software Engineering , reporting to the Chief Technology Officer, you'll lead the engineering vision powering our Infinity platform. You'll build and inspire a 200+ person engineering organization globally, establishing technical strategy, architecture standards, and the innovation roadmap that enables platform scale, regulatory expansion, and the player experiences millions love.The iGaming industry demands rapid technological evolution within stringent regulatory oversight-requiring a leader who combines strategic vision with operational excellence, deep technical expertise with business acumen, and bold innovation with proven execution. Candidate Profile The Senior Vice President of Software Engineering should be a visionary technology leader who inspires talented teams while delivering operational excellence in a highly regulated, 24/7 global environment. This leader will bring strategic thinking and P&L discipline, partnering with the CTO and business leaders to drive innovation and execution. They must be an exceptional people leader with proven experience in platform modernization and championing AI adoption across products and engineering operations. Setting Strategy Defines 3-year roadmap aligned with business objectives. Articulates clear vision for platform evolution, AI integration, and architectural modernization. Champions embedding AI/ML into platform capabilities-personalization, fraud detection, responsible gaming monitoring, and predictive analytics. Transforms engineering operations through AI-assisted development, intelligent testing, automated code review, and productivity tools. Establishes engineering standards, technology choices, and architectural principles enabling scale, reliability, security, and velocity. Ensures architectures enable compliance across 100+ jurisdictions with flexible systems adapting to evolving regulations. Executing for Results Translates strategy into execution through clear goals, metrics, and accountability. Manages organization through 6-10 senior leaders ensuring predictable delivery. Owns 24/7 operations for high-scale, low-latency systems serving millions of users globally. Implements SRE practices and incident management. Drives adoption of AI tools that amplify engineering productivity and platform capabilities. Establishes engineering metrics across delivery velocity, system performance, technical debt, team health, and business impact. Engages directly with customers and operators on technical sales support, platform integrations, and critical issue resolution. Collaborates with Product, Legal, Compliance, Finance, Marketing, and Sales to enable business success. Leading Teams, Building Relationships and Using Influence Builds, inspires, and develops diverse teams that attract top talent and achieve exceptional results. Creates inclusive culture where engineers thrive. Establishes compelling vision attracting senior leaders, domain experts, and exceptional contributors. Proven track record hiring and curating talent at scale. Coaches senior leaders, creating succession depth and career pathways. Invests in continuous learning and skill development. Embodies Light & Wonder's "Creators" culture and "never settle" mindset. Fosters ownership, accountability, and excellence. Qualifications Knowledge and Experience 15+ years software engineering experience with 10+ years leading teams of 100+ engineers. VP/SVP-level track record scaling organizations and delivering business impact through technology. Deep expertise building high-scale distributed systems, SaaS platforms, or aggregation platforms serving millions of users with mission-critical uptime requirements. Expert in cloud-native architecture, microservices, and real-time systems. Experience in highly regulated environments-gaming, fintech, or similar industries requiring multi-jurisdictional compliance and regulatory certification is preferred. Experience managing distributed teams across geographies and time zones, building hybrid/remote cultures, and maintaining 24/7 operational excellence. Strong P&L understanding with ability to optimize technology spend, demonstrate ROI, and communicate strategy to board-level audiences. Characteristics Experience working at highest organizational levels. Translates complex technology into compelling business narratives. Envisions where technology and iGaming are headed. Makes decisive calls with incomplete information. Possesses courage to challenge constructively. Operates with transparency and accountability. Builds trust through consistent ethical behavior in regulated gaming environment. Thrives in fast-paced, high-pressure environments. Maintains composure during incidents, learning and adapting quickly. Additional Information Competitive benefits, an open and supportive environment as well as a modern and exciting workplace. The opportunity to interact with global teams on a regular basis and the possibility to switch teams and projects as you and our business continues to develop and grow. Exciting projects with opportunities for creating positive change to our game engineering ecosystem.And if that is not enough; you will get to enjoy a stunning work location and flexible working whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career .