We're recruiting two confident and proactive individuals to join our Sales team, as we focus on growing audiences and strengthening relationships across our venues. In this role, you'll focus on growing group bookings, building relationships, and supporting audiences to engage with a wide and varied programme of work. Alongside this, you'll handle customer enquiries and ticket sales, ensuring a high-quality, welcoming experience for every customer. This is a varied role that combines relationship-building, customer service and sales, with the opportunity to contribute to how we reach and grow our audiences. These roles are based across both Royal & Derngate (Northampton) and The Core at Corby. Travel between sites is a core part of the role and an essential requirement. Job Opportunity Job Purpose The Groups and Sales Development Advisor plays a key role in driving ticket sales and audience growth across Northamptonshire Arts Management Trust's venues. Working within the Sales team, the postholder will focus on developing group bookings, generating sales through proactive customer engagement and supporting the delivery of sales targets across the programme. The role is responsible for processing ticket bookings and sales enquiries via phone, email and counter where required, ensuring customers receive accurate event information and a high standard of customer service throughout the booking process. Working within a flexible sales environment, the postholder will actively identify opportunities to maximise ticket revenue, promote memberships and charitable donations where appropriate, and contribute to the effective operation of the organisation's ticketing service across its venues In this customer facing sales role, the Sales Advisor will provide excellent customer service by ensuring the smooth processing of ticket sales within Northampton Arts Management Trust's Box Office operation. This includes providing information about shows, encouraging charitable donations to the theatre, and creating a welcoming reception environment and courteous point of contact for all visitors. Hours 35 hours per week. Flexible working on a rota basis, predominantly Tuesday to Saturday, including regular evenings. You will be required to travel between our venues (Northampton and Corby). For full Job Description, please see our website. Company Benefits Employee Assistance Programme Bar and Shop Discount Complimentary Tickets on Selected Shows Family Friendly Policies Essentials Skills Experience Experience working in a sales, ticketing or customer service environment. Experience communicating with customers in a busy or fast-paced environment. Experience handling customer enquiries via phone, email or in person. Experience working towards sales or performance targets. Knowledge/Qualifications Interest in theatre, performing arts or live events. Understanding of the importance of accessibility and inclusive customer service. Awareness of the importance of accurate customer data and data protection practices. Commitment to equality, diversity and inclusion An interest in theatre, arts and cultural activities. A commitment to diversity, representation & inclusion. Skills/Abilities Strong communication and interpersonal skills when engaging with customers. Confidence in promoting and selling products, services and ticket offers. Confidence in promoting memberships, donations and other income-generating opportunities during customer interactions. Ability to build positive relationships with customers and group organisers. Ability to identify opportunities to maximise sales through customer interaction. Good organisational skills and attention to detail. Ability to manage multiple tasks while maintaining accuracy. Confident using computer systems and Microsoft Office applications. Ability to remain calm and professional when dealing with challenging situations. Flexible approach to working patterns and willingness to work evenings and weekends. Desirable Skills Experience Experience using Tessitura or a similar ticketing system. Experience working within the arts, cultural or events sector. Experience supporting group bookings or customer relationship activity. Knowledge/Qualifications GDPR Skills/Abilities Full UK driving license with access to a vehicle Closing Date: Sun 17 May 26 Interviews: Wed 27 May 2026 How To Apply Please submit a covering letter (no more than 2 sides of A4) detailing your relevant experience, knowledge and skills for the role, along with your CV. For further information about Royal and Derngate, The Core at Corby Cube and this Groups & Sales Development Advisor role, please see our websites.
Apr 24, 2026
Full time
We're recruiting two confident and proactive individuals to join our Sales team, as we focus on growing audiences and strengthening relationships across our venues. In this role, you'll focus on growing group bookings, building relationships, and supporting audiences to engage with a wide and varied programme of work. Alongside this, you'll handle customer enquiries and ticket sales, ensuring a high-quality, welcoming experience for every customer. This is a varied role that combines relationship-building, customer service and sales, with the opportunity to contribute to how we reach and grow our audiences. These roles are based across both Royal & Derngate (Northampton) and The Core at Corby. Travel between sites is a core part of the role and an essential requirement. Job Opportunity Job Purpose The Groups and Sales Development Advisor plays a key role in driving ticket sales and audience growth across Northamptonshire Arts Management Trust's venues. Working within the Sales team, the postholder will focus on developing group bookings, generating sales through proactive customer engagement and supporting the delivery of sales targets across the programme. The role is responsible for processing ticket bookings and sales enquiries via phone, email and counter where required, ensuring customers receive accurate event information and a high standard of customer service throughout the booking process. Working within a flexible sales environment, the postholder will actively identify opportunities to maximise ticket revenue, promote memberships and charitable donations where appropriate, and contribute to the effective operation of the organisation's ticketing service across its venues In this customer facing sales role, the Sales Advisor will provide excellent customer service by ensuring the smooth processing of ticket sales within Northampton Arts Management Trust's Box Office operation. This includes providing information about shows, encouraging charitable donations to the theatre, and creating a welcoming reception environment and courteous point of contact for all visitors. Hours 35 hours per week. Flexible working on a rota basis, predominantly Tuesday to Saturday, including regular evenings. You will be required to travel between our venues (Northampton and Corby). For full Job Description, please see our website. Company Benefits Employee Assistance Programme Bar and Shop Discount Complimentary Tickets on Selected Shows Family Friendly Policies Essentials Skills Experience Experience working in a sales, ticketing or customer service environment. Experience communicating with customers in a busy or fast-paced environment. Experience handling customer enquiries via phone, email or in person. Experience working towards sales or performance targets. Knowledge/Qualifications Interest in theatre, performing arts or live events. Understanding of the importance of accessibility and inclusive customer service. Awareness of the importance of accurate customer data and data protection practices. Commitment to equality, diversity and inclusion An interest in theatre, arts and cultural activities. A commitment to diversity, representation & inclusion. Skills/Abilities Strong communication and interpersonal skills when engaging with customers. Confidence in promoting and selling products, services and ticket offers. Confidence in promoting memberships, donations and other income-generating opportunities during customer interactions. Ability to build positive relationships with customers and group organisers. Ability to identify opportunities to maximise sales through customer interaction. Good organisational skills and attention to detail. Ability to manage multiple tasks while maintaining accuracy. Confident using computer systems and Microsoft Office applications. Ability to remain calm and professional when dealing with challenging situations. Flexible approach to working patterns and willingness to work evenings and weekends. Desirable Skills Experience Experience using Tessitura or a similar ticketing system. Experience working within the arts, cultural or events sector. Experience supporting group bookings or customer relationship activity. Knowledge/Qualifications GDPR Skills/Abilities Full UK driving license with access to a vehicle Closing Date: Sun 17 May 26 Interviews: Wed 27 May 2026 How To Apply Please submit a covering letter (no more than 2 sides of A4) detailing your relevant experience, knowledge and skills for the role, along with your CV. For further information about Royal and Derngate, The Core at Corby Cube and this Groups & Sales Development Advisor role, please see our websites.
In-House Barrister / Solicitor Advocate Location: Flexible across England & Wales Position: Permanent Full-Time A leading national law firm with a strong reputation for delivering high-quality legal services is seeking to appoint a talented Barrister or Solicitor Advocate to join its established in-house Advocacy team. This is an excellent opportunity to join a collaborative and forward-thinking firm that combines national reach with a supportive, inclusive culture. The organisation is committed to providing exceptional client service while fostering an environment where its people can thrive and develop. The Role You will join a well-regarded in-house advocacy team providing advocacy services across a broad range of practice areas, including Commercial Litigation, Employment, Family, Personal Injury and Medical Negligence. Working closely with legal teams across the business, you will: Undertake a mix of advocacy (both remote and in-person), drafting, and advisory work Represent clients in a variety of court and tribunal settings Collaborate with colleagues to deliver efficient and high-quality legal solutions Benefit from dedicated clerking support for diary and case management This role offers regular exposure to court work and the opportunity to build on your advocacy profile within a structured and supportive environment. Candidate Profile Applications are invited from: Qualified Barristers seeking to transition in-house, or Solicitors with Higher Rights of Audience The successful candidate will demonstrate: Proven advocacy experience (claimant or defendant) Strong drafting, advisory, and conference skills Experience in one or more of the following areas: Personal Injury, Family, Commercial Litigation, or Employment The ability to work both independently and as part of a wider legal team Excellent interpersonal and communication skills, with a collaborative approach to client service The Offering Flexible, location-agnostic working across England & Wales Competitive holiday allowance with the option to purchase additional leave Generous and flexible pension scheme Paid volunteering days Private healthcare support and digital GP access This is a standout opportunity for an advocate looking to combine high-quality work with the stability and support of an in-house environment. For a confidential discussion or to apply, please get in touch.
Apr 24, 2026
Full time
In-House Barrister / Solicitor Advocate Location: Flexible across England & Wales Position: Permanent Full-Time A leading national law firm with a strong reputation for delivering high-quality legal services is seeking to appoint a talented Barrister or Solicitor Advocate to join its established in-house Advocacy team. This is an excellent opportunity to join a collaborative and forward-thinking firm that combines national reach with a supportive, inclusive culture. The organisation is committed to providing exceptional client service while fostering an environment where its people can thrive and develop. The Role You will join a well-regarded in-house advocacy team providing advocacy services across a broad range of practice areas, including Commercial Litigation, Employment, Family, Personal Injury and Medical Negligence. Working closely with legal teams across the business, you will: Undertake a mix of advocacy (both remote and in-person), drafting, and advisory work Represent clients in a variety of court and tribunal settings Collaborate with colleagues to deliver efficient and high-quality legal solutions Benefit from dedicated clerking support for diary and case management This role offers regular exposure to court work and the opportunity to build on your advocacy profile within a structured and supportive environment. Candidate Profile Applications are invited from: Qualified Barristers seeking to transition in-house, or Solicitors with Higher Rights of Audience The successful candidate will demonstrate: Proven advocacy experience (claimant or defendant) Strong drafting, advisory, and conference skills Experience in one or more of the following areas: Personal Injury, Family, Commercial Litigation, or Employment The ability to work both independently and as part of a wider legal team Excellent interpersonal and communication skills, with a collaborative approach to client service The Offering Flexible, location-agnostic working across England & Wales Competitive holiday allowance with the option to purchase additional leave Generous and flexible pension scheme Paid volunteering days Private healthcare support and digital GP access This is a standout opportunity for an advocate looking to combine high-quality work with the stability and support of an in-house environment. For a confidential discussion or to apply, please get in touch.
Customer Support Advisor Stone, Stafford Full-Time 37.5 hours per week - (Hybrid working available) 26,230 per annum Looking for a role where you can make a real difference to lives every day? MPJ Recruitment are delighted to be partnering with a well-established, family-run Enforcement and Debt Recovery Agency who have been supporting clients across England and Wales since 1993. With decades of expertise in debt recovery, commercial rent arrears, local taxation enforcement, and High Court enforcement, this organisation has built a reputation for professionalism, fairness, and positive results. Now, they're looking for a motivated and empathetic Customer Support Advisor to join their growing team. The Role As a Customer Financial Support Advisor, you'll handle a variety of customer interactions across phone, email, and live chat. You'll work collaboratively with colleagues to deliver fair, compliant, and solution-focused outcomes. What You'll Be Doing: Managing inbound and outbound customer communications Negotiating affordable and sustainable repayment plans Providing empathetic, tailored support to customers Ensuring full compliance with regulatory and client requirements Keeping accurate, up-to-date records across internal systems Working closely with your team to continuously improve service standards Working Hours Monday to Friday across rotating shift patterns: 08:00am - 16:30pm 09:30am - 18:00pm 12:00pm - 20:00pm Plus the occasional Saturday paid as overtime (08:00am - 14:00pm) What's in It for You? Hybrid working model (3 days office / 2 days home after successful probation) 33 days annual leave (including bank holidays) Mandatory office closure between Christmas and New Year Comprehensive two-week induction and training programme Company pension scheme Company sick pay Mental health champions and well-being initiatives Free onsite parking Regular social events and casual dress days If you're looking for a stable, supportive employer where your contribution matters, we'd love to hear from you. Click Apply today to take the next step in your career.
Apr 24, 2026
Full time
Customer Support Advisor Stone, Stafford Full-Time 37.5 hours per week - (Hybrid working available) 26,230 per annum Looking for a role where you can make a real difference to lives every day? MPJ Recruitment are delighted to be partnering with a well-established, family-run Enforcement and Debt Recovery Agency who have been supporting clients across England and Wales since 1993. With decades of expertise in debt recovery, commercial rent arrears, local taxation enforcement, and High Court enforcement, this organisation has built a reputation for professionalism, fairness, and positive results. Now, they're looking for a motivated and empathetic Customer Support Advisor to join their growing team. The Role As a Customer Financial Support Advisor, you'll handle a variety of customer interactions across phone, email, and live chat. You'll work collaboratively with colleagues to deliver fair, compliant, and solution-focused outcomes. What You'll Be Doing: Managing inbound and outbound customer communications Negotiating affordable and sustainable repayment plans Providing empathetic, tailored support to customers Ensuring full compliance with regulatory and client requirements Keeping accurate, up-to-date records across internal systems Working closely with your team to continuously improve service standards Working Hours Monday to Friday across rotating shift patterns: 08:00am - 16:30pm 09:30am - 18:00pm 12:00pm - 20:00pm Plus the occasional Saturday paid as overtime (08:00am - 14:00pm) What's in It for You? Hybrid working model (3 days office / 2 days home after successful probation) 33 days annual leave (including bank holidays) Mandatory office closure between Christmas and New Year Comprehensive two-week induction and training programme Company pension scheme Company sick pay Mental health champions and well-being initiatives Free onsite parking Regular social events and casual dress days If you're looking for a stable, supportive employer where your contribution matters, we'd love to hear from you. Click Apply today to take the next step in your career.
Service Advisors, Do you want to earn 40k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group.working with a market leading brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Basingstoke area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a market leading brand, who will provide you with excellent support • Market leading £40,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Apr 23, 2026
Full time
Service Advisors, Do you want to earn 40k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group.working with a market leading brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Basingstoke area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a market leading brand, who will provide you with excellent support • Market leading £40,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Service Advisor Franchised Motor Dealership - Southport Our client, a well established franchised dealer group, is looking to recruit an experienced Service Advisor for their franchised dealership in Southport. As a Service Advisor you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary, Dealing with customers' requirements for service and repair work in an efficient and courteous manner. To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department. Deliver exceptional levels of customer service You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager. You will have experience in the role, ideally within a franchised car dealership Further training and development with huge career prospects Do you have exceptional customer skills or experience in a customer service advisor role? Working hours/days: Mon - Fri - 8am to 6pm 1 in 2 Saturday mornings Salary: 29k Basic + Bonus Company Benefits: Enhanced Annual Leave Company Sick Pay Career Development Time and a half for Overtime Long Service Awards Discounted Car Schemes Discount and Saving Scheme Staff Retention Rewards Employee of the Month Company Events and Gifts Company Apartment in Spain for you and your family Bonus & Commission Pension Options Free Flue Jabs and Eye Tests Confidential Wellness Support Free Tea and Coffee If you're looking for a new challenge, apply today with an up to date CV. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Apr 22, 2026
Full time
Service Advisor Franchised Motor Dealership - Southport Our client, a well established franchised dealer group, is looking to recruit an experienced Service Advisor for their franchised dealership in Southport. As a Service Advisor you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary, Dealing with customers' requirements for service and repair work in an efficient and courteous manner. To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department. Deliver exceptional levels of customer service You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager. You will have experience in the role, ideally within a franchised car dealership Further training and development with huge career prospects Do you have exceptional customer skills or experience in a customer service advisor role? Working hours/days: Mon - Fri - 8am to 6pm 1 in 2 Saturday mornings Salary: 29k Basic + Bonus Company Benefits: Enhanced Annual Leave Company Sick Pay Career Development Time and a half for Overtime Long Service Awards Discounted Car Schemes Discount and Saving Scheme Staff Retention Rewards Employee of the Month Company Events and Gifts Company Apartment in Spain for you and your family Bonus & Commission Pension Options Free Flue Jabs and Eye Tests Confidential Wellness Support Free Tea and Coffee If you're looking for a new challenge, apply today with an up to date CV. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Stoke Crown Court and North Staffordshire Justice Centre. You will play a vital role in supporting the Deputy Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role is permanent working 37.5 hours per week covering Stoke Crown Court and North Staffordshire Justice Centre. Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Flexible Working Options - including hybrid working where applicable Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses. Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing. Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. Manage rotas, resource planning, and service coverage across the court cluster. Promote excellent communication across teams, facilitating team meetings and sharing learning. Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have: A strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Strong communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Apr 22, 2026
Full time
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Stoke Crown Court and North Staffordshire Justice Centre. You will play a vital role in supporting the Deputy Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role is permanent working 37.5 hours per week covering Stoke Crown Court and North Staffordshire Justice Centre. Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Flexible Working Options - including hybrid working where applicable Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses. Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing. Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. Manage rotas, resource planning, and service coverage across the court cluster. Promote excellent communication across teams, facilitating team meetings and sharing learning. Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have: A strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Strong communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Pathfinder Independent Domestic Violence Advisor (IDVA) Location: Covering Sandwell, Dudley, Walsall & Wolverhampton Family Court. When not working in the community, you will be expected to work from offices in Sandwell, Dudley or Walsall. Salary: 25,282.44 - 28,861.62 (DOE & Qualifications) Hours: Full time Monday - Friday 9-5pm Contract: Permanent Please note: This role is open to female applicants only under the Equality Act 2010 (Schedule 9, Part 1). We're recruiting a dedicated Pathfinder IDVA on behalf of our client to support survivors of domestic abuse as they navigate the Family Court process. This vital role focuses on empowering victims and their children, ensuring they feel informed, supported, and safe at every stage. You'll be the main point of contact for families, helping them understand the court process, advocating on their behalf, and ensuring their experiences of abuse are fully recognised within proceedings. What You'll Be Doing Providing 1:1 support to survivors and their children throughout the Family Court journey Completing risk assessments (including DASH) and developing tailored safety plans Preparing detailed reports to ensure the impact of domestic abuse is understood by court professionals Working closely with CAFCASS, partner agencies and safeguarding teams Supporting victims with pre-court preparation, attendance and post-court safety planning Delivering expert guidance within the court setting on domestic abuse dynamics Managing a caseload, keeping accurate records and participating in multi-agency meetings What We're Looking For Experience working with victims of domestic or sexual abuse, and/or a relevant IDVA qualification is essential Strong understanding of domestic abuse, safeguarding, risk assessment and trauma-informed practice Experience supporting vulnerable adults/children and managing complex cases Ability to build trust, communicate sensitively and advocate confidently Skilled in report writing, multi-agency working and maintaining professional boundaries Full UK driving licence and access to a vehicle What We Offer Mileage allowance 25 days annual leave (pro rata) plus bank holidays Additional wellbeing day each year Annual leave buy-back scheme 5% employer pension contribution Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision with a BACP-trained counsellor Ongoing training and development opportunities Bi-annual staff away days and regular internal communications Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Apr 22, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Pathfinder Independent Domestic Violence Advisor (IDVA) Location: Covering Sandwell, Dudley, Walsall & Wolverhampton Family Court. When not working in the community, you will be expected to work from offices in Sandwell, Dudley or Walsall. Salary: 25,282.44 - 28,861.62 (DOE & Qualifications) Hours: Full time Monday - Friday 9-5pm Contract: Permanent Please note: This role is open to female applicants only under the Equality Act 2010 (Schedule 9, Part 1). We're recruiting a dedicated Pathfinder IDVA on behalf of our client to support survivors of domestic abuse as they navigate the Family Court process. This vital role focuses on empowering victims and their children, ensuring they feel informed, supported, and safe at every stage. You'll be the main point of contact for families, helping them understand the court process, advocating on their behalf, and ensuring their experiences of abuse are fully recognised within proceedings. What You'll Be Doing Providing 1:1 support to survivors and their children throughout the Family Court journey Completing risk assessments (including DASH) and developing tailored safety plans Preparing detailed reports to ensure the impact of domestic abuse is understood by court professionals Working closely with CAFCASS, partner agencies and safeguarding teams Supporting victims with pre-court preparation, attendance and post-court safety planning Delivering expert guidance within the court setting on domestic abuse dynamics Managing a caseload, keeping accurate records and participating in multi-agency meetings What We're Looking For Experience working with victims of domestic or sexual abuse, and/or a relevant IDVA qualification is essential Strong understanding of domestic abuse, safeguarding, risk assessment and trauma-informed practice Experience supporting vulnerable adults/children and managing complex cases Ability to build trust, communicate sensitively and advocate confidently Skilled in report writing, multi-agency working and maintaining professional boundaries Full UK driving licence and access to a vehicle What We Offer Mileage allowance 25 days annual leave (pro rata) plus bank holidays Additional wellbeing day each year Annual leave buy-back scheme 5% employer pension contribution Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision with a BACP-trained counsellor Ongoing training and development opportunities Bi-annual staff away days and regular internal communications Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
NXTGEN is working with an established regional law firm who are looking to recruit a Family Paralegal into its Bury St Edmunds office. This opportunity would suit a Family Paralegal who enjoys client-facing work, wants exposure to a varied caseload and is looking to develop within a respected and supportive legal team. For any Family Paralegal seeking a long-term move with quality work and genuine progression prospects, this is a role worth exploring. Overview Joining a busy Family department, you will provide key support on a range of privately funded matters while working closely with experienced solicitors and fee earners. You will be involved from instruction through to conclusion, helping ensure matters progress smoothly and clients receive an excellent service throughout. Typical Work Includes Divorce and relationship breakdown matters Financial remedy and asset division matters Private children arrangements Cohabitation and separation agreements Pre-marital agreements General family law advisory matters Day-to-Day Responsibilities Preparing documents, letters and court paperwork Opening, maintaining and closing files accurately Speaking with clients and handling general queries Liaising with barristers, courts and third parties Assisting with hearing preparation and bundles Supporting fee earners with diary management and case progression Billing support and general departmental administration Candidate Profile This role could suit someone currently working as a Family Paralegal, Legal Assistant, Legal Secretary or similar within a family law team. The successful candidate is likely to demonstrate: Previous experience within family law Strong organisation and time management skills High attention to detail Professional and empathetic communication style Confidence managing a busy workload A team-focused and proactive attitude If you are a Family Paralegal considering opportunities in Bury St Edmunds, please apply in confidence or contact us for further information. Salary offered is dependent on experience
Apr 22, 2026
Full time
NXTGEN is working with an established regional law firm who are looking to recruit a Family Paralegal into its Bury St Edmunds office. This opportunity would suit a Family Paralegal who enjoys client-facing work, wants exposure to a varied caseload and is looking to develop within a respected and supportive legal team. For any Family Paralegal seeking a long-term move with quality work and genuine progression prospects, this is a role worth exploring. Overview Joining a busy Family department, you will provide key support on a range of privately funded matters while working closely with experienced solicitors and fee earners. You will be involved from instruction through to conclusion, helping ensure matters progress smoothly and clients receive an excellent service throughout. Typical Work Includes Divorce and relationship breakdown matters Financial remedy and asset division matters Private children arrangements Cohabitation and separation agreements Pre-marital agreements General family law advisory matters Day-to-Day Responsibilities Preparing documents, letters and court paperwork Opening, maintaining and closing files accurately Speaking with clients and handling general queries Liaising with barristers, courts and third parties Assisting with hearing preparation and bundles Supporting fee earners with diary management and case progression Billing support and general departmental administration Candidate Profile This role could suit someone currently working as a Family Paralegal, Legal Assistant, Legal Secretary or similar within a family law team. The successful candidate is likely to demonstrate: Previous experience within family law Strong organisation and time management skills High attention to detail Professional and empathetic communication style Confidence managing a busy workload A team-focused and proactive attitude If you are a Family Paralegal considering opportunities in Bury St Edmunds, please apply in confidence or contact us for further information. Salary offered is dependent on experience
Children's Social Worker The Vacancy We are offering a £4,000 'Professional Joining Incentive' if you successfully join one of our teams in this area. You can find out further information about this incentive and the associated terms and conditions by accessing the relevant vacancy document. At Cafcass, we're recruiting Children's Social Workers who share our passion, commitment and ambition to facilitate positive outcomes for children involved in private and public law family court proceedings. Our Social Workers - professionally known as Family Court Advisers (FCAs) - play a vital role. You might work within Private Law team, where there is disagreement on the best arrangements for the welfare of the child(ren) involved), a Public Law team, where local authorities have raised serious welfare concerns, or a converged team covering both law types. Whatever the team you join, the underlying role is the same - to speak on behalf of children and young people to ensure their thoughts, wishes and feelings are not just understood but heard. As the only organisation that does this kind of work, FCAs can make recommendations leading to lasting change for children and families, which is why this is a responsibility we take seriously. And why we're committed to creating a safe, healthy and supportive environment for our colleagues to practice. As part of this early analysis, FCAs will also write assessments to the court, providing clear and succinct recommendations and professional advice. This includes outlining any immediate safeguarding issues and advising on the most proportionate, child focused next steps to support early judicial decision making. In person court attendance to offer further advice and guidance where necessary is also a requirement. What you'll be doing As a FCA at Cafcass, you will: Complete high quality assessments, engaging directly with children to understand their experiences, wishes and feelings - and ensure these are clearly and powerfully represented to the family court. Apply your expertise in risk assessment, analysis and mediation, advocating for solutions that place the child's safety, wellbeing and long term interests at the centre of decision making. Work with adults, local authorities, and a wide range of professionals to help resolve complex issues and influence better outcomes for children. Who we're looking for: We're looking for practitioners who are confident, curious, compassionate and committed to excellent social work practice. To join us, you'll need: A Social Work qualification is essential. Have the Right to Work in the UK (we don't sponsor people to work in the UK). Registered with Social Work England (or likely to be able to register quickly if practising outside England). Recent, relevant experience of working directly with children and families. It's desirable you'll have experience in family court proceedings, or knowledge of Private and/or Public Law. For applicants with limited post qualifying experience, relevant prequalifying experience supporting children and families may be beneficial. Strong organisational skills, professional resilience and the ability to work independently while effectively managing a varied caseload. You can view the full job description in the vacancy documents. Where you'll work Our Social Workers work flexibly across multiple settings - including the office in Birmingham, home, courts, schools and other appropriate, safe locations, and we ensure you have the technology to do this. Shared learning is very important to us, and we bring our teams together regularly, both remotely and in-person, for team meetings and group supervision, which creates space to connect with peers and managers, reflect on practice, and feel supported. You'll also have regular 1:1 time with your manager, especially during your induction, and again there will be a balance between doing this remotely and in-person, so you have opportunities to form in-person connections. If shortlisted, the hiring manager will be able to give you more insight into what a typical week or month might look like should you join us. Roles we are recruiting for: Converged team based in Stoke/Staffordshire - covering Public law, Private Law and Pathfinder - Pathfinder - Information and Screening Team based in Birmingham - Family Court Advisors in the Pathfinder screening position play a central role in ensuring a consistent and child focused response at the earliest stage of involvement. This is fast paced, short term work that requires timely analysis and clear decision making. You will undertake an initial, expert review of all incoming families, assessing risk, identifying safeguarding concerns, and determining the most appropriate next steps for children and families within private law proceedings. You are required to gather clear information, collaborate with partners, and at times may be required to complete direct work with families. How we support you As the largest employer of Children's Social Workers in England, we're uniquely placed to support your professional growth and wellbeing. At Cafcass, you'll benefit from: High quality equipment and technology to help you work efficiently and engage with families effectively. Access to specialist resources, guidance and training to strengthen your practice. A strong commitment to wellbeing, reflective supervision and healthy work-life balance. An inclusive environment that values diversity, encourages learning and constantly strives to improve outcomes for children, families and colleagues alike. You can find more about how we support our practitioners on our website, and we'll share more during the selection process. Next steps Below we have set out an indicative timetable we are hoping to work towards, although dates are subject to change. Closing date: 4 May 2026. Telephone interviews: Week commencing: 4 May 2026. Final Interview: Week commencing: 11 May 2026. If you have any questions about the role or recruitment process, please contact . Before applying, we encourage you to read about our offer and preemployment checks. Any questions or concerns can be confidentially raised through your application. Successful applicants will complete several pre engagement checks, including a Disclosure and Barring Service (DBS) check. If any criminal offences are disclosed, we will conduct an individual assessment in line with the DBS code of practice and the Cafcass DBS policy . Be Their Voice We are Cafcass - the Children and Family Court Advisory and Support Service - and we represent children in family court cases in England. Independently advising the family courts about what is safe for children and in their best interests, we speak up for over 130,0000 children every year when the family court makes critical decisions about their futures, ensuring their needs, wishes and feelings are heard. Watch our video to find out we don't just listen to children's voices but we can be their voice.
Apr 21, 2026
Full time
Children's Social Worker The Vacancy We are offering a £4,000 'Professional Joining Incentive' if you successfully join one of our teams in this area. You can find out further information about this incentive and the associated terms and conditions by accessing the relevant vacancy document. At Cafcass, we're recruiting Children's Social Workers who share our passion, commitment and ambition to facilitate positive outcomes for children involved in private and public law family court proceedings. Our Social Workers - professionally known as Family Court Advisers (FCAs) - play a vital role. You might work within Private Law team, where there is disagreement on the best arrangements for the welfare of the child(ren) involved), a Public Law team, where local authorities have raised serious welfare concerns, or a converged team covering both law types. Whatever the team you join, the underlying role is the same - to speak on behalf of children and young people to ensure their thoughts, wishes and feelings are not just understood but heard. As the only organisation that does this kind of work, FCAs can make recommendations leading to lasting change for children and families, which is why this is a responsibility we take seriously. And why we're committed to creating a safe, healthy and supportive environment for our colleagues to practice. As part of this early analysis, FCAs will also write assessments to the court, providing clear and succinct recommendations and professional advice. This includes outlining any immediate safeguarding issues and advising on the most proportionate, child focused next steps to support early judicial decision making. In person court attendance to offer further advice and guidance where necessary is also a requirement. What you'll be doing As a FCA at Cafcass, you will: Complete high quality assessments, engaging directly with children to understand their experiences, wishes and feelings - and ensure these are clearly and powerfully represented to the family court. Apply your expertise in risk assessment, analysis and mediation, advocating for solutions that place the child's safety, wellbeing and long term interests at the centre of decision making. Work with adults, local authorities, and a wide range of professionals to help resolve complex issues and influence better outcomes for children. Who we're looking for: We're looking for practitioners who are confident, curious, compassionate and committed to excellent social work practice. To join us, you'll need: A Social Work qualification is essential. Have the Right to Work in the UK (we don't sponsor people to work in the UK). Registered with Social Work England (or likely to be able to register quickly if practising outside England). Recent, relevant experience of working directly with children and families. It's desirable you'll have experience in family court proceedings, or knowledge of Private and/or Public Law. For applicants with limited post qualifying experience, relevant prequalifying experience supporting children and families may be beneficial. Strong organisational skills, professional resilience and the ability to work independently while effectively managing a varied caseload. You can view the full job description in the vacancy documents. Where you'll work Our Social Workers work flexibly across multiple settings - including the office in Birmingham, home, courts, schools and other appropriate, safe locations, and we ensure you have the technology to do this. Shared learning is very important to us, and we bring our teams together regularly, both remotely and in-person, for team meetings and group supervision, which creates space to connect with peers and managers, reflect on practice, and feel supported. You'll also have regular 1:1 time with your manager, especially during your induction, and again there will be a balance between doing this remotely and in-person, so you have opportunities to form in-person connections. If shortlisted, the hiring manager will be able to give you more insight into what a typical week or month might look like should you join us. Roles we are recruiting for: Converged team based in Stoke/Staffordshire - covering Public law, Private Law and Pathfinder - Pathfinder - Information and Screening Team based in Birmingham - Family Court Advisors in the Pathfinder screening position play a central role in ensuring a consistent and child focused response at the earliest stage of involvement. This is fast paced, short term work that requires timely analysis and clear decision making. You will undertake an initial, expert review of all incoming families, assessing risk, identifying safeguarding concerns, and determining the most appropriate next steps for children and families within private law proceedings. You are required to gather clear information, collaborate with partners, and at times may be required to complete direct work with families. How we support you As the largest employer of Children's Social Workers in England, we're uniquely placed to support your professional growth and wellbeing. At Cafcass, you'll benefit from: High quality equipment and technology to help you work efficiently and engage with families effectively. Access to specialist resources, guidance and training to strengthen your practice. A strong commitment to wellbeing, reflective supervision and healthy work-life balance. An inclusive environment that values diversity, encourages learning and constantly strives to improve outcomes for children, families and colleagues alike. You can find more about how we support our practitioners on our website, and we'll share more during the selection process. Next steps Below we have set out an indicative timetable we are hoping to work towards, although dates are subject to change. Closing date: 4 May 2026. Telephone interviews: Week commencing: 4 May 2026. Final Interview: Week commencing: 11 May 2026. If you have any questions about the role or recruitment process, please contact . Before applying, we encourage you to read about our offer and preemployment checks. Any questions or concerns can be confidentially raised through your application. Successful applicants will complete several pre engagement checks, including a Disclosure and Barring Service (DBS) check. If any criminal offences are disclosed, we will conduct an individual assessment in line with the DBS code of practice and the Cafcass DBS policy . Be Their Voice We are Cafcass - the Children and Family Court Advisory and Support Service - and we represent children in family court cases in England. Independently advising the family courts about what is safe for children and in their best interests, we speak up for over 130,0000 children every year when the family court makes critical decisions about their futures, ensuring their needs, wishes and feelings are heard. Watch our video to find out we don't just listen to children's voices but we can be their voice.
Qualified Children's Social Worker The Vacancy We are offering a £4,000 'Professional Joining Incentive' if you successfully join one of our teams in this area. You can find out further information about this incentive and the associated terms and conditions by accessing the relevant vacancy document. At Cafcass, we're recruiting Children's Social Workers who share our passion, commitment and ambition to facilitate positive outcomes for children involved in private and public law family court proceedings. Our Social Workers - professionally known as Family Court Advisers (FCAs) - play a vital role. You might work within Private Law team, where there is disagreement on the best arrangements for the welfare of the child(ren) involved), a Public Law team, where local authorities have raised serious welfare concerns, or a converged team covering both law types. Whatever the team you join, the underlying role is the same - to speak on behalf of children and young people to ensure their thoughts, wishes and feelings are not just understood but heard. As the only organisation that does this kind of work, FCAs can make recommendations leading to lasting change for children and families, which is why this is a responsibility we take seriously. And why we're committed to creating a safe, healthy and supportive environment for our colleagues to practice. As part of this early analysis, FCAs will also write assessments to the court, providing clear and succinct recommendations and professional advice. This includes outlining any immediate safeguarding issues and advising on the most proportionate, child focused next steps to support early judicial decision making. In person court attendance to offer further advice and guidance where necessary is also a requirement. What you'll be doing As a FCA at Cafcass, you will: Complete high quality assessments, engaging directly with children to understand their experiences, wishes and feelings - and ensure these are clearly and powerfully represented to the family court. Apply your expertise in risk assessment, analysis and mediation, advocating for solutions that place the child's safety, wellbeing and long term interests at the centre of decision making. Work with adults, local authorities, and a wide range of professionals to help resolve complex issues and influence better outcomes for children. Who we're looking for: We're looking for practitioners who are confident, curious, compassionate and committed to excellent social work practice. To join us, you'll need: A Social Work qualification is essential. Have the Right to Work in the UK (we don't sponsor people to work in the UK). Registered with Social Work England (or likely to be able to register quickly if practising outside England). Recent, relevant experience of working directly with children and families. It's desirable you'll have experience in family court proceedings, or knowledge of Private and/or Public Law. For applicants with limited post qualifying experience, relevant prequalifying experience supporting children and families may be beneficial. Strong organisational skills, professional resilience and the ability to work independently while effectively managing a varied caseload. You can view the full job description in the vacancy documents. Where you'll work Our Social Workers work flexibly across multiple settings - including the office in Birmingham, home, courts, schools and other appropriate, safe locations, and we ensure you have the technology to do this. Shared learning is very important to us, and we bring our teams together regularly, both remotely and in-person, for team meetings and group supervision, which creates space to connect with peers and managers, reflect on practice, and feel supported. You'll also have regular 1:1 time with your manager, especially during your induction, and again there will be a balance between doing this remotely and in-person, so you have opportunities to form in-person connections. If shortlisted, the hiring manager will be able to give you more insight into what a typical week or month might look like should you join us. Roles we are recruiting for: Converged team based in Birmingham - covering Public law, Private Law and Pathfinder Converged team based in Worcester - covering Public law, Private Law and Pathfinder Pathfinder - Information and Screening Team based in Birmingham - Family Court Advisors in the Pathfinder screening position play a central role in ensuring a consistent and child focused response at the earliest stage of involvement. This is fast paced, short term work that requires timely analysis and clear decision making. You will undertake an initial, expert review of all incoming families, assessing risk, identifying safeguarding concerns, and determining the most appropriate next steps for children and families within private law proceedings. You are required to gather clear information, collaborate with partners, and at times may be required to complete direct work with families. How we support you As the largest employer of Children's Social Workers in England, we're uniquely placed to support your professional growth and wellbeing. At Cafcass, you'll benefit from: High quality equipment and technology to help you work efficiently and engage with families effectively. Access to specialist resources, guidance and training to strengthen your practice. A strong commitment to wellbeing, reflective supervision and healthy work-life balance. An inclusive environment that values diversity, encourages learning and constantly strives to improve outcomes for children, families and colleagues alike. You can find more about how we support our practitioners on our website, and we'll share more during the selection process. Next steps Below we have set out an indicative timetable we are hoping to work towards, although dates are subject to change. Closing date: 4 May 2026. Telephone interviews: Week commencing: 4 May 2026. Final Interview: Week commencing: 11 May 2026. If you have any questions about the role or recruitment process, please contact . Before applying, we encourage you to read about our offer and preemployment checks. Any questions or concerns can be confidentially raised through your application. Successful applicants will complete several pre engagement checks, including a Disclosure and Barring Service (DBS) check. If any criminal offences are disclosed, we will conduct an individual assessment in line with the DBS code of practice and the Cafcass DBS policy . Be Their Voice We are Cafcass - the Children and Family Court Advisory and Support Service - and we represent children in family court cases in England. Independently advising the family courts about what is safe for children and in their best interests, we speak up for over 130,0000 children every year when the family court makes critical decisions about their futures, ensuring their needs, wishes and feelings are heard.
Apr 21, 2026
Full time
Qualified Children's Social Worker The Vacancy We are offering a £4,000 'Professional Joining Incentive' if you successfully join one of our teams in this area. You can find out further information about this incentive and the associated terms and conditions by accessing the relevant vacancy document. At Cafcass, we're recruiting Children's Social Workers who share our passion, commitment and ambition to facilitate positive outcomes for children involved in private and public law family court proceedings. Our Social Workers - professionally known as Family Court Advisers (FCAs) - play a vital role. You might work within Private Law team, where there is disagreement on the best arrangements for the welfare of the child(ren) involved), a Public Law team, where local authorities have raised serious welfare concerns, or a converged team covering both law types. Whatever the team you join, the underlying role is the same - to speak on behalf of children and young people to ensure their thoughts, wishes and feelings are not just understood but heard. As the only organisation that does this kind of work, FCAs can make recommendations leading to lasting change for children and families, which is why this is a responsibility we take seriously. And why we're committed to creating a safe, healthy and supportive environment for our colleagues to practice. As part of this early analysis, FCAs will also write assessments to the court, providing clear and succinct recommendations and professional advice. This includes outlining any immediate safeguarding issues and advising on the most proportionate, child focused next steps to support early judicial decision making. In person court attendance to offer further advice and guidance where necessary is also a requirement. What you'll be doing As a FCA at Cafcass, you will: Complete high quality assessments, engaging directly with children to understand their experiences, wishes and feelings - and ensure these are clearly and powerfully represented to the family court. Apply your expertise in risk assessment, analysis and mediation, advocating for solutions that place the child's safety, wellbeing and long term interests at the centre of decision making. Work with adults, local authorities, and a wide range of professionals to help resolve complex issues and influence better outcomes for children. Who we're looking for: We're looking for practitioners who are confident, curious, compassionate and committed to excellent social work practice. To join us, you'll need: A Social Work qualification is essential. Have the Right to Work in the UK (we don't sponsor people to work in the UK). Registered with Social Work England (or likely to be able to register quickly if practising outside England). Recent, relevant experience of working directly with children and families. It's desirable you'll have experience in family court proceedings, or knowledge of Private and/or Public Law. For applicants with limited post qualifying experience, relevant prequalifying experience supporting children and families may be beneficial. Strong organisational skills, professional resilience and the ability to work independently while effectively managing a varied caseload. You can view the full job description in the vacancy documents. Where you'll work Our Social Workers work flexibly across multiple settings - including the office in Birmingham, home, courts, schools and other appropriate, safe locations, and we ensure you have the technology to do this. Shared learning is very important to us, and we bring our teams together regularly, both remotely and in-person, for team meetings and group supervision, which creates space to connect with peers and managers, reflect on practice, and feel supported. You'll also have regular 1:1 time with your manager, especially during your induction, and again there will be a balance between doing this remotely and in-person, so you have opportunities to form in-person connections. If shortlisted, the hiring manager will be able to give you more insight into what a typical week or month might look like should you join us. Roles we are recruiting for: Converged team based in Birmingham - covering Public law, Private Law and Pathfinder Converged team based in Worcester - covering Public law, Private Law and Pathfinder Pathfinder - Information and Screening Team based in Birmingham - Family Court Advisors in the Pathfinder screening position play a central role in ensuring a consistent and child focused response at the earliest stage of involvement. This is fast paced, short term work that requires timely analysis and clear decision making. You will undertake an initial, expert review of all incoming families, assessing risk, identifying safeguarding concerns, and determining the most appropriate next steps for children and families within private law proceedings. You are required to gather clear information, collaborate with partners, and at times may be required to complete direct work with families. How we support you As the largest employer of Children's Social Workers in England, we're uniquely placed to support your professional growth and wellbeing. At Cafcass, you'll benefit from: High quality equipment and technology to help you work efficiently and engage with families effectively. Access to specialist resources, guidance and training to strengthen your practice. A strong commitment to wellbeing, reflective supervision and healthy work-life balance. An inclusive environment that values diversity, encourages learning and constantly strives to improve outcomes for children, families and colleagues alike. You can find more about how we support our practitioners on our website, and we'll share more during the selection process. Next steps Below we have set out an indicative timetable we are hoping to work towards, although dates are subject to change. Closing date: 4 May 2026. Telephone interviews: Week commencing: 4 May 2026. Final Interview: Week commencing: 11 May 2026. If you have any questions about the role or recruitment process, please contact . Before applying, we encourage you to read about our offer and preemployment checks. Any questions or concerns can be confidentially raised through your application. Successful applicants will complete several pre engagement checks, including a Disclosure and Barring Service (DBS) check. If any criminal offences are disclosed, we will conduct an individual assessment in line with the DBS code of practice and the Cafcass DBS policy . Be Their Voice We are Cafcass - the Children and Family Court Advisory and Support Service - and we represent children in family court cases in England. Independently advising the family courts about what is safe for children and in their best interests, we speak up for over 130,0000 children every year when the family court makes critical decisions about their futures, ensuring their needs, wishes and feelings are heard.
Supporting Futures Consulting Ltd
Dudley, West Midlands
Job Title: Pathfinder Idependent Domestic Violence Advisor (IDVA) Location: Black Country (Sandwell, Dudley, Walsall & surrounding areas) Salary: £25,282.44 £28,861.62 (dependent on qualifications and experience) Hours: Full-time, 37.5 hours (Monday Friday) About the Role We are looking for a compassionate and proactive Independent Domestic Violence Advisor (IDVA) to support victims and survivors of domestic abuse across the Black Country. You will provide frontline, trauma-informed support, helping individuals to stay safe, understand their options, and navigate services including the Family Court. This role involves working closely with partner agencies to advocate for clients and ensure their voices are heard. Key Responsibilities Provide one-to-one, trauma-informed support to victims/survivors of domestic abuse and their children Conduct comprehensive risk and needs assessments (including DASH) and develop effective safety plans Act as the main point of contact for clients, supporting them throughout their journey, including court proceedings where required Advocate on behalf of clients with statutory and voluntary agencies, ensuring their needs and risks are clearly communicated Prepare clear, accurate reports and documentation for court and partner agencies Support clients to understand their rights, options, and the support available to them Work in partnership with multi-agency professionals to manage risk and improve outcomes for clients Maintain accurate, confidential case records and manage a complex caseload effectively Identify safeguarding concerns and take appropriate action in line with policies and procedures Signpost and refer clients to additional support services where appropriate Requirements Experience of working with vulnerable individuals, ideally within domestic abuse or related services Knowledge of safeguarding, risk assessment, and safety planning Strong understanding of domestic abuse and its impact on victims and families Excellent communication, advocacy, and report-writing skills Ability to manage a varied caseload and meet deadlines Experience working within a multi-agency environment Competent IT skills (e.g. Microsoft Office and case management systems) Full UK driving licence and access to a vehicle Supporting Futures Consulting acts as both an employer and an agency.
Apr 20, 2026
Full time
Job Title: Pathfinder Idependent Domestic Violence Advisor (IDVA) Location: Black Country (Sandwell, Dudley, Walsall & surrounding areas) Salary: £25,282.44 £28,861.62 (dependent on qualifications and experience) Hours: Full-time, 37.5 hours (Monday Friday) About the Role We are looking for a compassionate and proactive Independent Domestic Violence Advisor (IDVA) to support victims and survivors of domestic abuse across the Black Country. You will provide frontline, trauma-informed support, helping individuals to stay safe, understand their options, and navigate services including the Family Court. This role involves working closely with partner agencies to advocate for clients and ensure their voices are heard. Key Responsibilities Provide one-to-one, trauma-informed support to victims/survivors of domestic abuse and their children Conduct comprehensive risk and needs assessments (including DASH) and develop effective safety plans Act as the main point of contact for clients, supporting them throughout their journey, including court proceedings where required Advocate on behalf of clients with statutory and voluntary agencies, ensuring their needs and risks are clearly communicated Prepare clear, accurate reports and documentation for court and partner agencies Support clients to understand their rights, options, and the support available to them Work in partnership with multi-agency professionals to manage risk and improve outcomes for clients Maintain accurate, confidential case records and manage a complex caseload effectively Identify safeguarding concerns and take appropriate action in line with policies and procedures Signpost and refer clients to additional support services where appropriate Requirements Experience of working with vulnerable individuals, ideally within domestic abuse or related services Knowledge of safeguarding, risk assessment, and safety planning Strong understanding of domestic abuse and its impact on victims and families Excellent communication, advocacy, and report-writing skills Ability to manage a varied caseload and meet deadlines Experience working within a multi-agency environment Competent IT skills (e.g. Microsoft Office and case management systems) Full UK driving licence and access to a vehicle Supporting Futures Consulting acts as both an employer and an agency.
We are the UK's leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing. Working from our new store in Farnham which opened in November and as part of our professional and friendly team of 3, we offer a competitive salary, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. You will be serving customers face to face and handling incoming telephone enquiries, and will be expected to professionally and efficiently deal with queries, converting them into orders whilst providing exceptional consumer advice on our products. The role would candidates with previous experience working in the retail sector for companies like Carphone Warehouse, John Lewis, Currys, B&Q or similar. We are looking for candidates with proven sales experience and customer service skills who have the confidence to approach customers. You must have good PC skills and be a fast learner with the ability to retain product information, along with good telephone skills to follow up on orders. Reporting to the Branch Manager, your key duties will be: Sales Duties • Deliver excellent customer service that exceeds all customer's expectations. • Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible. • Dealing with customers' orders and queries in a confident, efficient and professional manner. • Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given). • Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc. • Matching the needs of the customer to the best product available, remembering upselling and stock levels. • Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly. • Resolving any customer issues/inquiries to a satisfactory conclusion. • Keeping paperwork precise and clear so that tasks may be followed by colleagues (particularly whoever is covering for your day off). • Create effective, up-to-date displays in the showroom, ensuring that all products are clearly coded, priced and kept clean and well presented. • Ensure specific customer requirements (e.g. glass, rebating etc.) are processed efficiently, promptly and to meet delivery promise. • Ensure all promises made to customers are realistic, achievable and are completed. • Be prepared to deputise effectively in the absence of the Branch Manager or Assistant Manager. General Duties • Keep a customer friendly, working environment and follow the clear-desk policy at the end of each day. • Prepare and assist with stocktakes adhering to Company procedure. • Supplied company uniform to be worn at all times and kept neat, clean and presentable, ensuring work wear and appearance standards are adhered to. • Assist with the training and development of all new recruits. • Report any Health and Safety issues to your line manager. • Take on any reasonable ad hoc duties to ensure the smooth running of The Company. To be successful for the Sales and Customer Support Advisor role you will have proven sales experience selling an actual product and the desire to work in the retail sector interacting with customers face to face and by telephone and have a good knowledge of Microsoft and the ability to learn to use inhouse purchasing systems. You should have the ability to show customer service skills and be confident dealing with colleagues and customers. The role would suit candidates seeking to join a large, well established, and secure company who can offer full training and the chance to learn and develop. We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefit package and salary. Please send your CV for immediate consideration.
Apr 20, 2026
Full time
We are the UK's leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing. Working from our new store in Farnham which opened in November and as part of our professional and friendly team of 3, we offer a competitive salary, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. You will be serving customers face to face and handling incoming telephone enquiries, and will be expected to professionally and efficiently deal with queries, converting them into orders whilst providing exceptional consumer advice on our products. The role would candidates with previous experience working in the retail sector for companies like Carphone Warehouse, John Lewis, Currys, B&Q or similar. We are looking for candidates with proven sales experience and customer service skills who have the confidence to approach customers. You must have good PC skills and be a fast learner with the ability to retain product information, along with good telephone skills to follow up on orders. Reporting to the Branch Manager, your key duties will be: Sales Duties • Deliver excellent customer service that exceeds all customer's expectations. • Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible. • Dealing with customers' orders and queries in a confident, efficient and professional manner. • Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given). • Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc. • Matching the needs of the customer to the best product available, remembering upselling and stock levels. • Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly. • Resolving any customer issues/inquiries to a satisfactory conclusion. • Keeping paperwork precise and clear so that tasks may be followed by colleagues (particularly whoever is covering for your day off). • Create effective, up-to-date displays in the showroom, ensuring that all products are clearly coded, priced and kept clean and well presented. • Ensure specific customer requirements (e.g. glass, rebating etc.) are processed efficiently, promptly and to meet delivery promise. • Ensure all promises made to customers are realistic, achievable and are completed. • Be prepared to deputise effectively in the absence of the Branch Manager or Assistant Manager. General Duties • Keep a customer friendly, working environment and follow the clear-desk policy at the end of each day. • Prepare and assist with stocktakes adhering to Company procedure. • Supplied company uniform to be worn at all times and kept neat, clean and presentable, ensuring work wear and appearance standards are adhered to. • Assist with the training and development of all new recruits. • Report any Health and Safety issues to your line manager. • Take on any reasonable ad hoc duties to ensure the smooth running of The Company. To be successful for the Sales and Customer Support Advisor role you will have proven sales experience selling an actual product and the desire to work in the retail sector interacting with customers face to face and by telephone and have a good knowledge of Microsoft and the ability to learn to use inhouse purchasing systems. You should have the ability to show customer service skills and be confident dealing with colleagues and customers. The role would suit candidates seeking to join a large, well established, and secure company who can offer full training and the chance to learn and develop. We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefit package and salary. Please send your CV for immediate consideration.
Location: Blackburn, covering our Lancashire service - This can be a hybrid role based on service demands Salary: Grade 5 - £37,739 or Grade 6 - £43,338 per annum depending on experience Hours: Full time - 35 per week Contract: Permanent Closing date: Monday 27th April 2026 at 11.30 pm Join Shelter as a Housing Solicitor, in our mission to drive systemic change and fight for Justice. If you are a dedicated Solicitor with a strong commitment to addressing the housing crisis we welcome you to apply for this role. At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Solicitor to defend the right to a safe, and secure home. Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don't just change lives-they shape a fairer housing system. About the role You will ensure you deliver high quality legal services through casework and ensuring Legal aid contract requirements and performance targets are met. You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Managing Solicitor and the Hub. About You In this role, you will: Be a qualified Solicitor - we are open to newly qualified candidates with a demonstrable interest in social justice, as well as those who have 3+ years PQE and a strong track record in housing law and Legal Aid work Deliver high-quality legal advice and representation under our work as part of the Housing Loss Prevention Service, which provides free legal advice and court representation to anyone at risk of losing their home. Challenge unfair housing practices and systemic causes of homelessness through strategic casework and litigation Work closely with our London team to strengthen housing rights awareness across London Support Trainee Solicitors and Legal Advisers, ensuring high professional standards and compliance. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About The Team Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle. Our teams are enthusiastic, driven and champions for fighting the housing injustice. Our teams whilst generating an income also address the housing crisis. The Lancashire Hub has 25 staff and you will be a key member of the team defending the right to a safe home. Each of Shelter's hubs has its own local priorities based on the issues our clients have. For Lancashire these are Homelessness and temporary accommodation, the private rented sector and social housing and people living in poverty. About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. How to Apply Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Apr 18, 2026
Full time
Location: Blackburn, covering our Lancashire service - This can be a hybrid role based on service demands Salary: Grade 5 - £37,739 or Grade 6 - £43,338 per annum depending on experience Hours: Full time - 35 per week Contract: Permanent Closing date: Monday 27th April 2026 at 11.30 pm Join Shelter as a Housing Solicitor, in our mission to drive systemic change and fight for Justice. If you are a dedicated Solicitor with a strong commitment to addressing the housing crisis we welcome you to apply for this role. At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Solicitor to defend the right to a safe, and secure home. Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don't just change lives-they shape a fairer housing system. About the role You will ensure you deliver high quality legal services through casework and ensuring Legal aid contract requirements and performance targets are met. You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Managing Solicitor and the Hub. About You In this role, you will: Be a qualified Solicitor - we are open to newly qualified candidates with a demonstrable interest in social justice, as well as those who have 3+ years PQE and a strong track record in housing law and Legal Aid work Deliver high-quality legal advice and representation under our work as part of the Housing Loss Prevention Service, which provides free legal advice and court representation to anyone at risk of losing their home. Challenge unfair housing practices and systemic causes of homelessness through strategic casework and litigation Work closely with our London team to strengthen housing rights awareness across London Support Trainee Solicitors and Legal Advisers, ensuring high professional standards and compliance. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About The Team Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle. Our teams are enthusiastic, driven and champions for fighting the housing injustice. Our teams whilst generating an income also address the housing crisis. The Lancashire Hub has 25 staff and you will be a key member of the team defending the right to a safe home. Each of Shelter's hubs has its own local priorities based on the issues our clients have. For Lancashire these are Homelessness and temporary accommodation, the private rented sector and social housing and people living in poverty. About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. How to Apply Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
We are the UK s leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing. Working from our new store in Farnham opening in November and as part of our professional and friendly team of 3, we offer a competitive salary, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. You will be serving customers face to face and handling incoming telephone enquiries, and will be expected to professionally and efficiently deal with queries, converting them into orders whilst providing exceptional consumer advice on our products. The role would candidates with previous experience working in the retail sector for companies like Carphone Warehouse, John Lewis, Currys, B&Q or similar. We are looking for candidates with proven sales experience and customer service skills who have the confidence to approach customers. You must have good PC skills and be a fast learner with the ability to retain product information, along with good telephone skills to follow up on orders. Reporting to the Branch Manager, your key duties will be: Sales Duties • Deliver excellent customer service that exceeds all customer s expectations. • Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible. • Dealing with customers orders and queries in a confident, efficient and professional manner. • Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given). • Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc. • Matching the needs of the customer to the best product available, remembering upselling and stock levels. • Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly. • Resolving any customer issues/inquiries to a satisfactory conclusion. • Keeping paperwork precise and clear so that tasks may be followed by colleagues (particularly whoever is covering for your day off). • Create effective, up-to-date displays in the showroom, ensuring that all products are clearly coded, priced and kept clean and well presented. • Ensure specific customer requirements (e.g. glass, rebating etc.) are processed efficiently, promptly and to meet delivery promise. • Ensure all promises made to customers are realistic, achievable and are completed. • Be prepared to deputise effectively in the absence of the Branch Manager or Assistant Manager. General Duties • Keep a customer friendly, working environment and follow the clear-desk policy at the end of each day. • Prepare and assist with stocktakes adhering to Company procedure. • Supplied company uniform to be worn at all times and kept neat, clean and presentable, ensuring work wear and appearance standards are adhered to. • Assist with the training and development of all new recruits. • Report any Health and Safety issues to your line manager. • Take on any reasonable ad hoc duties to ensure the smooth running of The Company. To be successful for the Sales and Customer Support Advisor role you will have proven sales experience selling an actual product and the desire to work in the retail sector interacting with customers face to face and by telephone and have a good knowledge of Microsoft and the ability to learn to use inhouse purchasing systems. You should have the ability to show customer service skills and be confident dealing with colleagues and customers. The role would suit candidates seeking to join a large, well established, and secure company who can offer full training and the chance to learn and develop. We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefit package and salary. Please send your CV for immediate consideration.
Oct 07, 2025
Full time
We are the UK s leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing. Working from our new store in Farnham opening in November and as part of our professional and friendly team of 3, we offer a competitive salary, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. You will be serving customers face to face and handling incoming telephone enquiries, and will be expected to professionally and efficiently deal with queries, converting them into orders whilst providing exceptional consumer advice on our products. The role would candidates with previous experience working in the retail sector for companies like Carphone Warehouse, John Lewis, Currys, B&Q or similar. We are looking for candidates with proven sales experience and customer service skills who have the confidence to approach customers. You must have good PC skills and be a fast learner with the ability to retain product information, along with good telephone skills to follow up on orders. Reporting to the Branch Manager, your key duties will be: Sales Duties • Deliver excellent customer service that exceeds all customer s expectations. • Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible. • Dealing with customers orders and queries in a confident, efficient and professional manner. • Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given). • Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc. • Matching the needs of the customer to the best product available, remembering upselling and stock levels. • Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly. • Resolving any customer issues/inquiries to a satisfactory conclusion. • Keeping paperwork precise and clear so that tasks may be followed by colleagues (particularly whoever is covering for your day off). • Create effective, up-to-date displays in the showroom, ensuring that all products are clearly coded, priced and kept clean and well presented. • Ensure specific customer requirements (e.g. glass, rebating etc.) are processed efficiently, promptly and to meet delivery promise. • Ensure all promises made to customers are realistic, achievable and are completed. • Be prepared to deputise effectively in the absence of the Branch Manager or Assistant Manager. General Duties • Keep a customer friendly, working environment and follow the clear-desk policy at the end of each day. • Prepare and assist with stocktakes adhering to Company procedure. • Supplied company uniform to be worn at all times and kept neat, clean and presentable, ensuring work wear and appearance standards are adhered to. • Assist with the training and development of all new recruits. • Report any Health and Safety issues to your line manager. • Take on any reasonable ad hoc duties to ensure the smooth running of The Company. To be successful for the Sales and Customer Support Advisor role you will have proven sales experience selling an actual product and the desire to work in the retail sector interacting with customers face to face and by telephone and have a good knowledge of Microsoft and the ability to learn to use inhouse purchasing systems. You should have the ability to show customer service skills and be confident dealing with colleagues and customers. The role would suit candidates seeking to join a large, well established, and secure company who can offer full training and the chance to learn and develop. We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefit package and salary. Please send your CV for immediate consideration.
Cafcass Brighton requires a Qualified Social Worker to join their team - Public Law Suitable candidates must have a degree in social work and at least 2-3 years post qualification experience working in a Children Team that ideally involved court work . Cafcass is Children and Family Court Advisory and Support Service. Cafcass usually get involved in child proceedings once you or your former partner have submitted an application to the court. The role of Cafcass is to safeguard and promote the welfare of children by considering their needs, wished and feeling in child cases. The court usually asks Cafcass advisors to work with families and advise the family court of the interests, needs, wishes and feelings of a child. What is a Section 7 A section 7 report is usually required when the court has requested for this to be commissioned either by Cafcass or the social services to assist them in reaching a decision on a child proceedings case concerning the welfare of a child. A report will assist the court in considering a family dispute between the parents and determining an outcome of the dispute. A Cafcass section 7 report may be needed in one of the following matters: Child Arrangements Order - when deciding who the child is to live with and with who the child is to have contact if you are looking to obtain a contact order for your child please visit our page on contact orders which will explain everything you need to know regarding this area. Prohibited Steps Order - preventing either parent from doing certain things or making decisions without the permission of the other parent Specific Issue Order - an order to determine a specific question arising in relation to a child. A report will contain background information, key facts and most importantly will set out the child's needs and wishes in accordance with the Welfare Checklist. When preparing a report the Cafcass officer or social services will need to see the child usually independently as well as interviewing both parents individually. You may be concerned about the report questions which you may be asked. Our team of family law specialists can be contacted by you at any time who could prepare you for your interview and the report questions. Cafcass must have consideration for the following criteria of the Welfare Checklist. A Cafcass section 7 report will also include the officer's findings following an interview with the parents individually and following an interview with the child. The report will include recommendations which will be provided to the family court for them to consider when making an order in respect of a child. Section 37 What is a CAFCASS section 37 report? A section 37 report is prepared when the courts become concerned surrounding the welfare of a child. The courts will order a section 27 report to address their concerns and essentially are asking the local authority to consider whether it should be taking further steps to protect a child. The court directs the local authority to undertake a thorough investigation into the child's circumstances and report its findings to the court. The reporting of these findings is known as a section 37 report. The report is usually ordered when the court seems that it may be appropriate for a care order or a supervision order to be made. Who prepares a section 37 report? The court will direct a social worker to compile a section 37 report. This can either be from the local authority in which the child is arising or a social worker from Cafcass. The author of the report will be a qualified professional social worker with experience in dealing with children and families. If you are interested in this position, please apply or send your CV to Rebecca Knight or call on (phone number removed) Benefits of working with Eden Brown Synergy include: DBS check processed and paid for by Eden Brown Synergy Referral bonus if you refer a colleague or friend to us Bonus for finding your own job Twice weekly payroll Dedicated recruitment consultant who will support you throughout your job search, employment and beyond. Don't forget Eden Brown Synergy offers a 250 referral bonus for Social Workers. If this role isn't for you but you know someone suitable, ask them to get in touch. 250 could be on it's way to you! Your expert recruitment consultant is Rebecca Knight, call today on (phone number removed) or email (url removed) Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Oct 03, 2025
Contractor
Cafcass Brighton requires a Qualified Social Worker to join their team - Public Law Suitable candidates must have a degree in social work and at least 2-3 years post qualification experience working in a Children Team that ideally involved court work . Cafcass is Children and Family Court Advisory and Support Service. Cafcass usually get involved in child proceedings once you or your former partner have submitted an application to the court. The role of Cafcass is to safeguard and promote the welfare of children by considering their needs, wished and feeling in child cases. The court usually asks Cafcass advisors to work with families and advise the family court of the interests, needs, wishes and feelings of a child. What is a Section 7 A section 7 report is usually required when the court has requested for this to be commissioned either by Cafcass or the social services to assist them in reaching a decision on a child proceedings case concerning the welfare of a child. A report will assist the court in considering a family dispute between the parents and determining an outcome of the dispute. A Cafcass section 7 report may be needed in one of the following matters: Child Arrangements Order - when deciding who the child is to live with and with who the child is to have contact if you are looking to obtain a contact order for your child please visit our page on contact orders which will explain everything you need to know regarding this area. Prohibited Steps Order - preventing either parent from doing certain things or making decisions without the permission of the other parent Specific Issue Order - an order to determine a specific question arising in relation to a child. A report will contain background information, key facts and most importantly will set out the child's needs and wishes in accordance with the Welfare Checklist. When preparing a report the Cafcass officer or social services will need to see the child usually independently as well as interviewing both parents individually. You may be concerned about the report questions which you may be asked. Our team of family law specialists can be contacted by you at any time who could prepare you for your interview and the report questions. Cafcass must have consideration for the following criteria of the Welfare Checklist. A Cafcass section 7 report will also include the officer's findings following an interview with the parents individually and following an interview with the child. The report will include recommendations which will be provided to the family court for them to consider when making an order in respect of a child. Section 37 What is a CAFCASS section 37 report? A section 37 report is prepared when the courts become concerned surrounding the welfare of a child. The courts will order a section 27 report to address their concerns and essentially are asking the local authority to consider whether it should be taking further steps to protect a child. The court directs the local authority to undertake a thorough investigation into the child's circumstances and report its findings to the court. The reporting of these findings is known as a section 37 report. The report is usually ordered when the court seems that it may be appropriate for a care order or a supervision order to be made. Who prepares a section 37 report? The court will direct a social worker to compile a section 37 report. This can either be from the local authority in which the child is arising or a social worker from Cafcass. The author of the report will be a qualified professional social worker with experience in dealing with children and families. If you are interested in this position, please apply or send your CV to Rebecca Knight or call on (phone number removed) Benefits of working with Eden Brown Synergy include: DBS check processed and paid for by Eden Brown Synergy Referral bonus if you refer a colleague or friend to us Bonus for finding your own job Twice weekly payroll Dedicated recruitment consultant who will support you throughout your job search, employment and beyond. Don't forget Eden Brown Synergy offers a 250 referral bonus for Social Workers. If this role isn't for you but you know someone suitable, ask them to get in touch. 250 could be on it's way to you! Your expert recruitment consultant is Rebecca Knight, call today on (phone number removed) or email (url removed) Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
