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content leadership manager
CROWD CREATIVE
Bid Manager
CROWD CREATIVE
About The Role: A prominent global architectural studio, renowned for its high-profile projects, is actively seeking a strategic and confident Bid Manager to join its London team. In this newly created role, you will work closely with the Head of New Business, two Bid Coordinators, and other key team members to drive business growth and manage the bid process from end to end. The practice has an international outlook, with this position focusing on the EMEA region and working strategically to deliver compelling bids in collaboration with the wider business development, marketing, and communications teams in London, and collaborating with their international studios. The ideal candidate will be a confident communicator with excellent writing and interpersonal skills, and a proactive, solutions-focused approach. You will be comfortable working independently and using your initiative, with excellence in meeting deadlines. This opportunity offers a collaborative work culture, an enriched benefits package, hybrid working and the chance to contribute to an acclaimed name in the architecture industry. Key Responsibilities: Lead and manage the end-to-end delivery of bids, proposals and competition submissions for the London studio Develop clear win strategies, themes and structured responses in collaboration with senior leadership and sector leads Line-manage and mentor the bid team, supporting development and driving best practice Review, edit and oversee written and visual bid content Manage bid programmes, timelines, budgets and external suppliers, reporting regularly on progress, priorities and risks Represent the practice at external networking events and work cohesively with international studios Contribute to decision-making through strategic assessment of briefs, risks and scoring criteria Champion continuous improvement across all bid and business development activity Key Skills / Requirements: Significant experience leading high-value bids and proposals within architecture, design or a related professional services environment Proven ability to manage teams, multiple live submissions and complex stakeholder groups Exceptional writing, editing and proofreading skills with strong attention to detail and brand awareness Experience working across EMEA regions highly desirable Strategic thinker with strong project management skills and the confidence to influence senior stakeholders Highly organised, proactive and comfortable working in a fast-paced, deadline-driven environment Proficiency in Adobe Creative Suite; APMP qualification advantageous To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Apr 28, 2026
Full time
About The Role: A prominent global architectural studio, renowned for its high-profile projects, is actively seeking a strategic and confident Bid Manager to join its London team. In this newly created role, you will work closely with the Head of New Business, two Bid Coordinators, and other key team members to drive business growth and manage the bid process from end to end. The practice has an international outlook, with this position focusing on the EMEA region and working strategically to deliver compelling bids in collaboration with the wider business development, marketing, and communications teams in London, and collaborating with their international studios. The ideal candidate will be a confident communicator with excellent writing and interpersonal skills, and a proactive, solutions-focused approach. You will be comfortable working independently and using your initiative, with excellence in meeting deadlines. This opportunity offers a collaborative work culture, an enriched benefits package, hybrid working and the chance to contribute to an acclaimed name in the architecture industry. Key Responsibilities: Lead and manage the end-to-end delivery of bids, proposals and competition submissions for the London studio Develop clear win strategies, themes and structured responses in collaboration with senior leadership and sector leads Line-manage and mentor the bid team, supporting development and driving best practice Review, edit and oversee written and visual bid content Manage bid programmes, timelines, budgets and external suppliers, reporting regularly on progress, priorities and risks Represent the practice at external networking events and work cohesively with international studios Contribute to decision-making through strategic assessment of briefs, risks and scoring criteria Champion continuous improvement across all bid and business development activity Key Skills / Requirements: Significant experience leading high-value bids and proposals within architecture, design or a related professional services environment Proven ability to manage teams, multiple live submissions and complex stakeholder groups Exceptional writing, editing and proofreading skills with strong attention to detail and brand awareness Experience working across EMEA regions highly desirable Strategic thinker with strong project management skills and the confidence to influence senior stakeholders Highly organised, proactive and comfortable working in a fast-paced, deadline-driven environment Proficiency in Adobe Creative Suite; APMP qualification advantageous To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
2026 LOA - UKI - Senior CRM & DTC Manager, LDB
L'oreal Usa
We are seeking a highly motivated and experienced Senior CRM & DTC Manager to join our dynamic marketing team within the L'Oréal Dermatological Beauty Division, working across our four brands: La Roche-Posay,SkinCeuticals, CeraVe, and Vichy. This highly strategic role is crucial in driving Market Share by leading a team of 3 to drive a best-in-class DTC strategy, and utilising 1P Data for hyper-personalised and effective owned and paid journeys. The ideal candidate will be a strategic thinker with an extremely analytical mindset, confident in developing and driving strategy and communicating effectively with other senior stakeholders. You will be a leader within the Chief Digital Office (CDO) team, and leading a tribe including CRM Manager, Assistant DTC Manager and CRM Executive, reporting directly to the Chief Digital Officer. You Will As the Senior DTC & Data Manager, you will be a pivotal leader within the CDO (Chief Digital Office) Leadership Team. You are responsible for defining and executing the strategic roadmap for our Direct-to-Consumer (DTC) ecosystems, editorial platforms, and the 1P data strategy for the division. You will lead a high-performing team to accelerate digital growth for two major DTC brands (SkinCeuticals & La Roche-Posay), drive 1P data excellence, and pioneer innovative B2B2C journeys for healthcare professionals. This role requires a blend of commercial acumen, data-driven precision, and stakeholder management at a senior level. A DAY IN THE LIFE Strategic Leadership & Stakeholder Management Own the strategic frame for DTC and Data Activation reporting directly to the Chief Digital Officer and presenting performance updates to senior stakeholders. Sit on the CDO Leadership Team, contributing to the broader digital transformation of the UK Dermatological Beauty landscape. Line manage and develop a team of three, ensuring excellence in execution across CRM and DTC operations. Performance Accountability:Alongside the Commercial Lead, drive the P&L and Revenue growth for our flagship DTC sites SkinCeuticals & La Roche-Posay, with a particular ambition to more than double SkinCeuticals DTC growth in the next 3 years. Retention & Loyalty:Improve Retention Rates, while increasing Customer Lifetime Value (CLTV) by 7-8% across both brands. Content Strategy:Oversee two editorial websites to ensure they serve as high-converting top-of-funnel assets. Database Growth:Lead the strategy to hit 18% UK penetration through aggressive acquisition and proactive anonymisation mitigation Advanced Activation:In close partnership with the Media tribe, pivot from traditional owned-channel CRM to 1P-driven media activation, aiming for 30% of total media spend to be powered by 1P data Insight-Led Campaigns:Deliver 3x AMC (Amazon Marketing Cloud) insight-driven campaigns and 2x 2P CRM (Retailer-focused) campaigns to drive value beyond our owned platforms. Healthcare Professionals B2B & Innovation Medical Strategy:Partner with the Medical team to pioneer digital journeys for Healthcare Professionals (HCPs). Drive penetration of 15% of UK GPs through strategic Performance Media and CR initiatives. Innovation Pilot:Act as the UK LDB testbed for 3P initiatives Hyper-personalisation:In partnership with the Media Tribe, onboard and lead the pilot for a new vendor focused on cross-channel skin pathology hyper-personalisation. Technical & Professional Competencies Commercial Mindset:Proven track record of driving Traffic/CVR/AOV Strategic Influencer:Ability to simplify complex data topics for senior stakeholders Agile Leader:Experience managing and upskilling a multi-layered team Collaborative:Ability to work cross-functionally with Brand, Medical, Media, Content, Regional & Global team. YOU HAVE Proven experience in a data focused role, preferably within the beauty, retail, or consumer goods industry. Experience with direct line management Demonstrably data-driven in approach, with an ability to leverage insights for optimization and decision-making. Proficiencyin data analysis and reporting, coupled with the confidence to use data to tell compelling stories and influence stakeholders. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, including media, commercial, and technical stakeholders. Proactive, results-oriented, and able to thrive in a fast-paced, dynamic environment. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks.And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. Being part of the L'Oréal Dermatological Beauty Division will give you direct influence in achieving our mission: to help everyone in their quest for healthy and beautiful skin.' As the world leader in dermocosmetics, our iconic brands La Roche- Posay, Vichy, CeraVe, SkinCeuticals, are recommended by dermatologists and health-care professionals worldwide. The division has maintained a double-digit growth worldwide for the last 5 years. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. You can apply to up to three jobs within a rolling 30-day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don't create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
Apr 28, 2026
Full time
We are seeking a highly motivated and experienced Senior CRM & DTC Manager to join our dynamic marketing team within the L'Oréal Dermatological Beauty Division, working across our four brands: La Roche-Posay,SkinCeuticals, CeraVe, and Vichy. This highly strategic role is crucial in driving Market Share by leading a team of 3 to drive a best-in-class DTC strategy, and utilising 1P Data for hyper-personalised and effective owned and paid journeys. The ideal candidate will be a strategic thinker with an extremely analytical mindset, confident in developing and driving strategy and communicating effectively with other senior stakeholders. You will be a leader within the Chief Digital Office (CDO) team, and leading a tribe including CRM Manager, Assistant DTC Manager and CRM Executive, reporting directly to the Chief Digital Officer. You Will As the Senior DTC & Data Manager, you will be a pivotal leader within the CDO (Chief Digital Office) Leadership Team. You are responsible for defining and executing the strategic roadmap for our Direct-to-Consumer (DTC) ecosystems, editorial platforms, and the 1P data strategy for the division. You will lead a high-performing team to accelerate digital growth for two major DTC brands (SkinCeuticals & La Roche-Posay), drive 1P data excellence, and pioneer innovative B2B2C journeys for healthcare professionals. This role requires a blend of commercial acumen, data-driven precision, and stakeholder management at a senior level. A DAY IN THE LIFE Strategic Leadership & Stakeholder Management Own the strategic frame for DTC and Data Activation reporting directly to the Chief Digital Officer and presenting performance updates to senior stakeholders. Sit on the CDO Leadership Team, contributing to the broader digital transformation of the UK Dermatological Beauty landscape. Line manage and develop a team of three, ensuring excellence in execution across CRM and DTC operations. Performance Accountability:Alongside the Commercial Lead, drive the P&L and Revenue growth for our flagship DTC sites SkinCeuticals & La Roche-Posay, with a particular ambition to more than double SkinCeuticals DTC growth in the next 3 years. Retention & Loyalty:Improve Retention Rates, while increasing Customer Lifetime Value (CLTV) by 7-8% across both brands. Content Strategy:Oversee two editorial websites to ensure they serve as high-converting top-of-funnel assets. Database Growth:Lead the strategy to hit 18% UK penetration through aggressive acquisition and proactive anonymisation mitigation Advanced Activation:In close partnership with the Media tribe, pivot from traditional owned-channel CRM to 1P-driven media activation, aiming for 30% of total media spend to be powered by 1P data Insight-Led Campaigns:Deliver 3x AMC (Amazon Marketing Cloud) insight-driven campaigns and 2x 2P CRM (Retailer-focused) campaigns to drive value beyond our owned platforms. Healthcare Professionals B2B & Innovation Medical Strategy:Partner with the Medical team to pioneer digital journeys for Healthcare Professionals (HCPs). Drive penetration of 15% of UK GPs through strategic Performance Media and CR initiatives. Innovation Pilot:Act as the UK LDB testbed for 3P initiatives Hyper-personalisation:In partnership with the Media Tribe, onboard and lead the pilot for a new vendor focused on cross-channel skin pathology hyper-personalisation. Technical & Professional Competencies Commercial Mindset:Proven track record of driving Traffic/CVR/AOV Strategic Influencer:Ability to simplify complex data topics for senior stakeholders Agile Leader:Experience managing and upskilling a multi-layered team Collaborative:Ability to work cross-functionally with Brand, Medical, Media, Content, Regional & Global team. YOU HAVE Proven experience in a data focused role, preferably within the beauty, retail, or consumer goods industry. Experience with direct line management Demonstrably data-driven in approach, with an ability to leverage insights for optimization and decision-making. Proficiencyin data analysis and reporting, coupled with the confidence to use data to tell compelling stories and influence stakeholders. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, including media, commercial, and technical stakeholders. Proactive, results-oriented, and able to thrive in a fast-paced, dynamic environment. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks.And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. Being part of the L'Oréal Dermatological Beauty Division will give you direct influence in achieving our mission: to help everyone in their quest for healthy and beautiful skin.' As the world leader in dermocosmetics, our iconic brands La Roche- Posay, Vichy, CeraVe, SkinCeuticals, are recommended by dermatologists and health-care professionals worldwide. The division has maintained a double-digit growth worldwide for the last 5 years. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. You can apply to up to three jobs within a rolling 30-day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don't create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
Build On Belief
Volunteer Coordinator
Build On Belief
We are pleased to invite applications for the following opportunity: Volunteer Coordinator Hours: 37.5 hours per week Salary: £38,000 per annum A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Volunteer Coordinator to work with our team across our London services. We are particularly interested in recruiting someone who has lived experience of a substance use disorder, either direct or associative. PLEASE NOTE: This role includes weekend working. Closing date: Sunday, 10th May 2026 JOB DESCRIPTION: Volunteer Coordinator TITLE: Volunteer Coordinator SALARY: £38,000 per annum HOURS: 37.5 hours per week BASED AT: BoB Head Office (69 Warwick Road, Earls Court, London, SW5 9HB). The role will involve regular visits to our London services both during the week and at the weekend. There is the option for one day of hybrid working per week. REPORTS TO: Head of Services JOB PURPOSE: To cultivate, sustain and manage a volunteer pipeline to help with the effective delivery of our face-to-face services in London; enhance the development and wellbeing of our volunteer team(s), and support the volunteers in the facilitation of activities for our beneficiaries, supporting those who wish to do so to become ready for potential employment within the charity. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: 1. Volunteer management & development Support service managers to recruit, induct and train a cohort of volunteers from the local treatment and recovery community, as well as other local community members, ensuring they are trained and supported to undertake their roles safely and with confidence. Develop a range of volunteering pathways, with a focus on supporting those who identify as being in recovery as well as those still in structured treatment, creating opportunities that enhance social connectivity, build personal and professional skills, and provide meaningful activity. Work with service managers to ensure volunteers receive regular and appropriate supervision, and their wellbeing is monitored and supported. Work with service managers to ensure individuals are encouraged and supported to deliver a range of creative and socially based activities within our services, based upon their interests and life skills. Work with service managers to ensure volunteer inductions are conducted according to the policies of the charity and that accurate records of their volunteering are kept on our case management system. Deliver the five core training workshops in person at the services to the volunteer team(s) and work with the CEO to ensure the training is relevant, accurate and up to date. Support and encourage those volunteers who wish to do so to progress through the volunteer programme, attend the relevant training, and undertake the role of team leader, with a focus on potential employment within the charity and elsewhere. Work with the Senior Leadership Team to develop and enhance the volunteer offer across all of our London services. Support individuals with interview preparation and CV writing, with a focus on both job opportunities within the charity, peer support roles within the wider treatment systems, and other relevant opportunities as they arise. 2. Programme delivery & coordination Collaborate with local community organisations and partners to establish and deliver a programme of cultural, physical, and wellbeing activities that support social connection, encourage participation in safe social networks and help to improve mental and physical health. Plan, coordinate and evaluate activities with the wider staff team to ensure high-quality, trauma-informed opportunities for volunteers that support sustained recovery where appropriate. Work closely with local service managers to ensure referrals to other service providers where necessary to support the wellbeing of volunteers. Work with service managers to identify opportunities in the wider community that would support the development, wellbeing and social integration of volunteers where appropriate. Work with the senior leadership team to regularly review and revise the development of the volunteer programme to ensure its effective delivery. Work with the senior leadership team to ensure the programme delivers measurable outcomes that improve the life chances of the individuals accessing the programme. 3. Outreach & community inclusion Coordinate outreach sessions in the community with service managers and the volunteer team to increase the visibility of our services and develop wider partnership working and stakeholder management where appropriate. Identify external training sources that may be of benefit to the members of the volunteer team, and support individuals to access such training where appropriate. Work with our stakeholders and local drug and alcohol treatment providers to ensure that volunteering opportunities within the charity are available to anyone who wishes to apply, and individuals are supported to do so. Work with our stakeholders and local drug and alcohol treatment providers to ensure our volunteers are supported to access peer mentoring and volunteer opportunities within the wider treatment system where appropriate and required. Work with local volunteer centres and relevant local organisations, such as universities, to ensure volunteering opportunities within Build on Belief are advertised and available to any members of the wider community to wish to undertake them. 4. Project & financial administration Manage project goals and expenditure in line with set budgets, working with colleagues to ensure accurate monitoring, and reporting. Support service managers and support workers to ensure volunteer records are up to date and in line with policy and procedures. Ensure volunteering data is accurately recorded on our case management system and work with members of the senior leadership team to ensure relevant data is available for our partners, the Board of Trustees and other stakeholders when required. Work with service managers to ensure data is collected from our volunteer teams and service users for impact evaluations and case studies as required. 5. General Organize annual volunteer events as agreed with the Senior Leadership Team. To work with the Operations and Training Managers, Innovation and Development Manager and the Head of Services supporting the development of the weekend services and the management of volunteers. To contribute content for social media channels, the organisation s website, and newsletter. To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation. To work with the Build on Belief staff team and the service providers where appropriate, to create a series of borough-wide volunteer pools to develop and improve the delivery of recovery orientated services in those locations. NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees. This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK. PERSON SPECIFICATION CRITERIA The successful candidate will be able to demonstrate the following (E - Essential, D - Desirable): Experience of working or volunteering with service users and/or volunteers in either drug and alcohol services, the wider recovery field, associated areas such as homelessness or mental health and supporting those with complex needs (E) Experience of recruiting, supporting, or managing volunteers in a charity or community setting (E) Experience of planning, coordinating and delivering group activities or community events (E) Knowledge of barriers faced by people struggling with substance use and social isolation (E) Ability to build supportive relationships with volunteers and service users, particularly those with lived experience (E) Understanding of safeguarding, confidentiality and trauma-informed practice (E) Experience of partnership working with statutory or voluntary organisations (D) Experience of managing budgets or project resources, including monitoring expenditure and tracking outcomes (D) Experience of delivering presentations or training (D) Experience of working collaboratively within a wider staff team. (E) Knowledge and Skills Proven people skills (i.e.: motivate, engage, supervise a team of volunteers and service users to deliver on the key aspects of the role.) Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, and practical ways to develop recovery capital. Demonstrable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors. Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing. Good IT skills, including proficiency in Microsoft Office and internal systems click apply for full job details
Apr 27, 2026
Full time
We are pleased to invite applications for the following opportunity: Volunteer Coordinator Hours: 37.5 hours per week Salary: £38,000 per annum A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Volunteer Coordinator to work with our team across our London services. We are particularly interested in recruiting someone who has lived experience of a substance use disorder, either direct or associative. PLEASE NOTE: This role includes weekend working. Closing date: Sunday, 10th May 2026 JOB DESCRIPTION: Volunteer Coordinator TITLE: Volunteer Coordinator SALARY: £38,000 per annum HOURS: 37.5 hours per week BASED AT: BoB Head Office (69 Warwick Road, Earls Court, London, SW5 9HB). The role will involve regular visits to our London services both during the week and at the weekend. There is the option for one day of hybrid working per week. REPORTS TO: Head of Services JOB PURPOSE: To cultivate, sustain and manage a volunteer pipeline to help with the effective delivery of our face-to-face services in London; enhance the development and wellbeing of our volunteer team(s), and support the volunteers in the facilitation of activities for our beneficiaries, supporting those who wish to do so to become ready for potential employment within the charity. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: 1. Volunteer management & development Support service managers to recruit, induct and train a cohort of volunteers from the local treatment and recovery community, as well as other local community members, ensuring they are trained and supported to undertake their roles safely and with confidence. Develop a range of volunteering pathways, with a focus on supporting those who identify as being in recovery as well as those still in structured treatment, creating opportunities that enhance social connectivity, build personal and professional skills, and provide meaningful activity. Work with service managers to ensure volunteers receive regular and appropriate supervision, and their wellbeing is monitored and supported. Work with service managers to ensure individuals are encouraged and supported to deliver a range of creative and socially based activities within our services, based upon their interests and life skills. Work with service managers to ensure volunteer inductions are conducted according to the policies of the charity and that accurate records of their volunteering are kept on our case management system. Deliver the five core training workshops in person at the services to the volunteer team(s) and work with the CEO to ensure the training is relevant, accurate and up to date. Support and encourage those volunteers who wish to do so to progress through the volunteer programme, attend the relevant training, and undertake the role of team leader, with a focus on potential employment within the charity and elsewhere. Work with the Senior Leadership Team to develop and enhance the volunteer offer across all of our London services. Support individuals with interview preparation and CV writing, with a focus on both job opportunities within the charity, peer support roles within the wider treatment systems, and other relevant opportunities as they arise. 2. Programme delivery & coordination Collaborate with local community organisations and partners to establish and deliver a programme of cultural, physical, and wellbeing activities that support social connection, encourage participation in safe social networks and help to improve mental and physical health. Plan, coordinate and evaluate activities with the wider staff team to ensure high-quality, trauma-informed opportunities for volunteers that support sustained recovery where appropriate. Work closely with local service managers to ensure referrals to other service providers where necessary to support the wellbeing of volunteers. Work with service managers to identify opportunities in the wider community that would support the development, wellbeing and social integration of volunteers where appropriate. Work with the senior leadership team to regularly review and revise the development of the volunteer programme to ensure its effective delivery. Work with the senior leadership team to ensure the programme delivers measurable outcomes that improve the life chances of the individuals accessing the programme. 3. Outreach & community inclusion Coordinate outreach sessions in the community with service managers and the volunteer team to increase the visibility of our services and develop wider partnership working and stakeholder management where appropriate. Identify external training sources that may be of benefit to the members of the volunteer team, and support individuals to access such training where appropriate. Work with our stakeholders and local drug and alcohol treatment providers to ensure that volunteering opportunities within the charity are available to anyone who wishes to apply, and individuals are supported to do so. Work with our stakeholders and local drug and alcohol treatment providers to ensure our volunteers are supported to access peer mentoring and volunteer opportunities within the wider treatment system where appropriate and required. Work with local volunteer centres and relevant local organisations, such as universities, to ensure volunteering opportunities within Build on Belief are advertised and available to any members of the wider community to wish to undertake them. 4. Project & financial administration Manage project goals and expenditure in line with set budgets, working with colleagues to ensure accurate monitoring, and reporting. Support service managers and support workers to ensure volunteer records are up to date and in line with policy and procedures. Ensure volunteering data is accurately recorded on our case management system and work with members of the senior leadership team to ensure relevant data is available for our partners, the Board of Trustees and other stakeholders when required. Work with service managers to ensure data is collected from our volunteer teams and service users for impact evaluations and case studies as required. 5. General Organize annual volunteer events as agreed with the Senior Leadership Team. To work with the Operations and Training Managers, Innovation and Development Manager and the Head of Services supporting the development of the weekend services and the management of volunteers. To contribute content for social media channels, the organisation s website, and newsletter. To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation. To work with the Build on Belief staff team and the service providers where appropriate, to create a series of borough-wide volunteer pools to develop and improve the delivery of recovery orientated services in those locations. NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees. This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK. PERSON SPECIFICATION CRITERIA The successful candidate will be able to demonstrate the following (E - Essential, D - Desirable): Experience of working or volunteering with service users and/or volunteers in either drug and alcohol services, the wider recovery field, associated areas such as homelessness or mental health and supporting those with complex needs (E) Experience of recruiting, supporting, or managing volunteers in a charity or community setting (E) Experience of planning, coordinating and delivering group activities or community events (E) Knowledge of barriers faced by people struggling with substance use and social isolation (E) Ability to build supportive relationships with volunteers and service users, particularly those with lived experience (E) Understanding of safeguarding, confidentiality and trauma-informed practice (E) Experience of partnership working with statutory or voluntary organisations (D) Experience of managing budgets or project resources, including monitoring expenditure and tracking outcomes (D) Experience of delivering presentations or training (D) Experience of working collaboratively within a wider staff team. (E) Knowledge and Skills Proven people skills (i.e.: motivate, engage, supervise a team of volunteers and service users to deliver on the key aspects of the role.) Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, and practical ways to develop recovery capital. Demonstrable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors. Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing. Good IT skills, including proficiency in Microsoft Office and internal systems click apply for full job details
N P Aerospace Ltd
Bid Manager
N P Aerospace Ltd
Job Title: Bid Manager Location: Coventry, UK Core Hours: 08:00-16:35 (Mon Thu) 08:00-15:10 (Fri) Vacancy Type: Full-time, Permanent, Site-based, Hybrid,UK Remote Salary: £55,000 - £65,000 (subject to experience) + Discretionary Bonus JOB SUMMARY NP Aerospace is seeking an experienced Bid Manager to help deliver current contracts and win future business by leading the development of clear, compelling and commercially robust proposals that align to our strategic objectives. You will manage bids end to end, from bid and no bid through to contract acceptance, coordinating inputs across engineering, programmes, operations, procurement, quality, cost engineering and senior leadership. A key part of the role is owning our Social Values and ESG written responses, ensuring they are credible, compliant and competitive. Working across our UK and North American business units, you will interpret customer requirements, shape win themes, manage bid plans and budgets, capture risk and assumptions, and produce high quality submissions to tight deadlines. Opportunities will range from smaller quotes to multi million pound, high complexity defence bids. WHAT YOU WILL GET IN RETURN At NP Aerospace, we know our success comes from our people. That s why we invest in benefits that support your health, reward your hard work, and help you grow your career: Performance rewards discretionary bonus opportunities Flex your day flexible start and finish times (subject to manager approval and operational needs) Time to recharge 25 days holiday + 8 bank holidays, with the option to buy more through our Holiday Purchase Scheme Support for Defence two weeks paid leave for Reservists and Cadets, plus paid leave for Cadet Force Adult Volunteers (CFAVs) Future security competitive pension scheme (9% combined employer/employee contributions Peace of mind life cover at 3x base salary Health & wellbeing first BHSF Cash Healthcare Plan to support everyday health costs Grow with us career development and advancement opportunities within a global business Supportive environment a team culture built on innovation, collaboration, and purpose JOB DUTIES Lead and support bid activity across major and minor opportunities, producing high quality, compliant and commercially robust proposals. Own the creation of Social Values and ESG written responses, ensuring they are evidence based, credible and aligned to customer requirements. Take full or joint accountability for bids from bid and no bid through to contract acceptance, coordinating inputs across all required functions. Support early capture activity with Business Development, helping to shape the opportunity, clarify the customer need and structure the bid approach before formal launch. Manage pre bid submissions as required, including Expressions of Interest, PQQs and RFIs, ensuring timely and well written responses. Build and maintain bid plans, schedules and bid budgets, keeping workstreams on track and escalating risks or blockers early. Track, maintain and report bid status and key actions clearly and consistently to stakeholders at all levels. Work with Project Management, Engineering, Operations, Procurement and Quality to develop technical and service solutions that meet customer requirements and reflect deliverable commitments. Partner with Cost Engineering to develop pricing and cost models, including target cost setting and rapid turnaround ROM submissions. The above is not intended to be an exhaustive list of duties and responsibilities. EXPERIENCE Bid management experience within defence or complex engineering environments, ideally involving Prime Defence Contractors, the UK Ministry of Defence and related agencies, plus export or international customers where relevant. Strong understanding of tendering and contracting routes and commercial models, including fixed price, ROM, budgetary and not to exceed, plus competitive and single source submissions. Experience contributing to Social Values and ESG content, with an understanding of what good evidence looks like and how it is assessed. High level of numeracy and commercial awareness, with experience interpreting cost inputs, assumptions and pricing logic. Proficient in Microsoft Office, particularly Word and Excel. MS Project experience is desirable. Technical awareness of engineering, manufacturing or vehicle and armour environments. Technical qualifications are desirable. Knowledge of compliance requirements in defence bidding, including security considerations and export controls. ABILITY ASSESSMENT As part of the interview process, you will complete a short practical exercise based on a Social Values and ESG tender requirement, to assess how you interpret requirements and structure a written response. WHAT DO WE DO AT NP AEROSPACE? NP Aerospace is a global leader in armour technology manufacturing and vehicle integration, delivering high-performance, lifesaving solutions for the defence and security industry. Our mission is to improve and protect lives, and our vision is to be a leading provider of innovative solutions that solve our customers' complex challenges. Our values - Respect, Collaboration, Integrity, and Dedication form the bedrock of our culture. Our extensive range of combat-proven body armour, from ballistic helmets, plates, and shields to bomb disposal suits, highlights some of the most advanced composite materials. With a team of R&D engineers working on next-generation solutions, we also excel in highly engineered vehicle systems and armour platforms used by some of the world s largest defence organisations. Founded in 1926, NP Aerospace has served the defence industry for over 40 years, evolving into an agile and diverse company. Our Business Development team is expanding both in the UK and North America. Equal Opportunity Employer Statement : NP Aerospace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all qualified individuals, regardless of race, colour, national origin, gender, age, religion, disability, sexual orientation, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs. We are also fully committed to supporting the Defence Community and actively advertise roles on Defence specific platforms such as CTP, Force Families, Forces Employment Charity, and Veterans Job Board. Data Privacy: NP Aerospace respects the privacy of all applicants. Personal information provided during the application process will be treated in accordance with our privacy policy and applicable data protection laws. Please note: If successful, you will be required to sign the Official Secrets Act and successfully pass the necessary checks before you can begin your employment with NP Aerospace.
Apr 27, 2026
Full time
Job Title: Bid Manager Location: Coventry, UK Core Hours: 08:00-16:35 (Mon Thu) 08:00-15:10 (Fri) Vacancy Type: Full-time, Permanent, Site-based, Hybrid,UK Remote Salary: £55,000 - £65,000 (subject to experience) + Discretionary Bonus JOB SUMMARY NP Aerospace is seeking an experienced Bid Manager to help deliver current contracts and win future business by leading the development of clear, compelling and commercially robust proposals that align to our strategic objectives. You will manage bids end to end, from bid and no bid through to contract acceptance, coordinating inputs across engineering, programmes, operations, procurement, quality, cost engineering and senior leadership. A key part of the role is owning our Social Values and ESG written responses, ensuring they are credible, compliant and competitive. Working across our UK and North American business units, you will interpret customer requirements, shape win themes, manage bid plans and budgets, capture risk and assumptions, and produce high quality submissions to tight deadlines. Opportunities will range from smaller quotes to multi million pound, high complexity defence bids. WHAT YOU WILL GET IN RETURN At NP Aerospace, we know our success comes from our people. That s why we invest in benefits that support your health, reward your hard work, and help you grow your career: Performance rewards discretionary bonus opportunities Flex your day flexible start and finish times (subject to manager approval and operational needs) Time to recharge 25 days holiday + 8 bank holidays, with the option to buy more through our Holiday Purchase Scheme Support for Defence two weeks paid leave for Reservists and Cadets, plus paid leave for Cadet Force Adult Volunteers (CFAVs) Future security competitive pension scheme (9% combined employer/employee contributions Peace of mind life cover at 3x base salary Health & wellbeing first BHSF Cash Healthcare Plan to support everyday health costs Grow with us career development and advancement opportunities within a global business Supportive environment a team culture built on innovation, collaboration, and purpose JOB DUTIES Lead and support bid activity across major and minor opportunities, producing high quality, compliant and commercially robust proposals. Own the creation of Social Values and ESG written responses, ensuring they are evidence based, credible and aligned to customer requirements. Take full or joint accountability for bids from bid and no bid through to contract acceptance, coordinating inputs across all required functions. Support early capture activity with Business Development, helping to shape the opportunity, clarify the customer need and structure the bid approach before formal launch. Manage pre bid submissions as required, including Expressions of Interest, PQQs and RFIs, ensuring timely and well written responses. Build and maintain bid plans, schedules and bid budgets, keeping workstreams on track and escalating risks or blockers early. Track, maintain and report bid status and key actions clearly and consistently to stakeholders at all levels. Work with Project Management, Engineering, Operations, Procurement and Quality to develop technical and service solutions that meet customer requirements and reflect deliverable commitments. Partner with Cost Engineering to develop pricing and cost models, including target cost setting and rapid turnaround ROM submissions. The above is not intended to be an exhaustive list of duties and responsibilities. EXPERIENCE Bid management experience within defence or complex engineering environments, ideally involving Prime Defence Contractors, the UK Ministry of Defence and related agencies, plus export or international customers where relevant. Strong understanding of tendering and contracting routes and commercial models, including fixed price, ROM, budgetary and not to exceed, plus competitive and single source submissions. Experience contributing to Social Values and ESG content, with an understanding of what good evidence looks like and how it is assessed. High level of numeracy and commercial awareness, with experience interpreting cost inputs, assumptions and pricing logic. Proficient in Microsoft Office, particularly Word and Excel. MS Project experience is desirable. Technical awareness of engineering, manufacturing or vehicle and armour environments. Technical qualifications are desirable. Knowledge of compliance requirements in defence bidding, including security considerations and export controls. ABILITY ASSESSMENT As part of the interview process, you will complete a short practical exercise based on a Social Values and ESG tender requirement, to assess how you interpret requirements and structure a written response. WHAT DO WE DO AT NP AEROSPACE? NP Aerospace is a global leader in armour technology manufacturing and vehicle integration, delivering high-performance, lifesaving solutions for the defence and security industry. Our mission is to improve and protect lives, and our vision is to be a leading provider of innovative solutions that solve our customers' complex challenges. Our values - Respect, Collaboration, Integrity, and Dedication form the bedrock of our culture. Our extensive range of combat-proven body armour, from ballistic helmets, plates, and shields to bomb disposal suits, highlights some of the most advanced composite materials. With a team of R&D engineers working on next-generation solutions, we also excel in highly engineered vehicle systems and armour platforms used by some of the world s largest defence organisations. Founded in 1926, NP Aerospace has served the defence industry for over 40 years, evolving into an agile and diverse company. Our Business Development team is expanding both in the UK and North America. Equal Opportunity Employer Statement : NP Aerospace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all qualified individuals, regardless of race, colour, national origin, gender, age, religion, disability, sexual orientation, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs. We are also fully committed to supporting the Defence Community and actively advertise roles on Defence specific platforms such as CTP, Force Families, Forces Employment Charity, and Veterans Job Board. Data Privacy: NP Aerospace respects the privacy of all applicants. Personal information provided during the application process will be treated in accordance with our privacy policy and applicable data protection laws. Please note: If successful, you will be required to sign the Official Secrets Act and successfully pass the necessary checks before you can begin your employment with NP Aerospace.
BDO UK
Audit Learning & Development Manager
BDO UK City, Bristol
Join Us as our US Curriculum Lead in Learning and Development! Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We're looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum. This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You'll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable. You'll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You'll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process. Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes. Build strategic relationships with SMEs, Global L&D, and the US firm. Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team) Bring fresh ideas to support effective learning solutions. Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum. What We're Looking For Experienced Manager with an audit background and recent US experience Experience of authoring learning content and/or facilitation would be an advantage but is not essential Strong relationship and collaboration skills Ability to work independently or as part of a team Experience with change programmes is beneficial Interest in developing self and others through high-quality learning Excellent analytical, interpersonal, and communication skills Strong data-analytics and problem-solving skills Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required. If you're a talented, high-performing individual ready to lead change and support our L&D strategy, we want to hear from you. Apply now and help us redefine service quality in our US sector. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 27, 2026
Full time
Join Us as our US Curriculum Lead in Learning and Development! Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We're looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum. This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You'll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable. You'll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You'll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process. Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes. Build strategic relationships with SMEs, Global L&D, and the US firm. Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team) Bring fresh ideas to support effective learning solutions. Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum. What We're Looking For Experienced Manager with an audit background and recent US experience Experience of authoring learning content and/or facilitation would be an advantage but is not essential Strong relationship and collaboration skills Ability to work independently or as part of a team Experience with change programmes is beneficial Interest in developing self and others through high-quality learning Excellent analytical, interpersonal, and communication skills Strong data-analytics and problem-solving skills Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required. If you're a talented, high-performing individual ready to lead change and support our L&D strategy, we want to hear from you. Apply now and help us redefine service quality in our US sector. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
BDO UK
Audit Learning & Development Manager
BDO UK City, Glasgow
Join Us as our US Curriculum Lead in Learning and Development! Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We're looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum. This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You'll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable. You'll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You'll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process. Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes. Build strategic relationships with SMEs, Global L&D, and the US firm. Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team) Bring fresh ideas to support effective learning solutions. Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum. What We're Looking For Experienced Manager with an audit background and recent US experience Experience of authoring learning content and/or facilitation would be an advantage but is not essential Strong relationship and collaboration skills Ability to work independently or as part of a team Experience with change programmes is beneficial Interest in developing self and others through high-quality learning Excellent analytical, interpersonal, and communication skills Strong data-analytics and problem-solving skills Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required. If you're a talented, high-performing individual ready to lead change and support our L&D strategy, we want to hear from you. Apply now and help us redefine service quality in our US sector. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 27, 2026
Full time
Join Us as our US Curriculum Lead in Learning and Development! Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We're looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum. This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You'll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable. You'll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You'll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process. Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes. Build strategic relationships with SMEs, Global L&D, and the US firm. Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team) Bring fresh ideas to support effective learning solutions. Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum. What We're Looking For Experienced Manager with an audit background and recent US experience Experience of authoring learning content and/or facilitation would be an advantage but is not essential Strong relationship and collaboration skills Ability to work independently or as part of a team Experience with change programmes is beneficial Interest in developing self and others through high-quality learning Excellent analytical, interpersonal, and communication skills Strong data-analytics and problem-solving skills Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required. If you're a talented, high-performing individual ready to lead change and support our L&D strategy, we want to hear from you. Apply now and help us redefine service quality in our US sector. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
BDO UK
Audit Learning & Development Manager
BDO UK City, Birmingham
Join Us as our US Curriculum Lead in Learning and Development! Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We're looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum. This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You'll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable. You'll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You'll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process. Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes. Build strategic relationships with SMEs, Global L&D, and the US firm. Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team) Bring fresh ideas to support effective learning solutions. Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum. What We're Looking For Experienced Manager with an audit background and recent US experience Experience of authoring learning content and/or facilitation would be an advantage but is not essential Strong relationship and collaboration skills Ability to work independently or as part of a team Experience with change programmes is beneficial Interest in developing self and others through high-quality learning Excellent analytical, interpersonal, and communication skills Strong data-analytics and problem-solving skills Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required. If you're a talented, high-performing individual ready to lead change and support our L&D strategy, we want to hear from you. Apply now and help us redefine service quality in our US sector. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 27, 2026
Full time
Join Us as our US Curriculum Lead in Learning and Development! Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We're looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum. This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You'll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable. You'll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You'll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process. Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes. Build strategic relationships with SMEs, Global L&D, and the US firm. Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team) Bring fresh ideas to support effective learning solutions. Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum. What We're Looking For Experienced Manager with an audit background and recent US experience Experience of authoring learning content and/or facilitation would be an advantage but is not essential Strong relationship and collaboration skills Ability to work independently or as part of a team Experience with change programmes is beneficial Interest in developing self and others through high-quality learning Excellent analytical, interpersonal, and communication skills Strong data-analytics and problem-solving skills Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required. If you're a talented, high-performing individual ready to lead change and support our L&D strategy, we want to hear from you. Apply now and help us redefine service quality in our US sector. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
BDO UK
Audit Learning & Development Manager
BDO UK Reading, Oxfordshire
Join Us as our US Curriculum Lead in Learning and Development! Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We're looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum. This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You'll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable. You'll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You'll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process. Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes. Build strategic relationships with SMEs, Global L&D, and the US firm. Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team) Bring fresh ideas to support effective learning solutions. Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum. What We're Looking For Experienced Manager with an audit background and recent US experience Experience of authoring learning content and/or facilitation would be an advantage but is not essential Strong relationship and collaboration skills Ability to work independently or as part of a team Experience with change programmes is beneficial Interest in developing self and others through high-quality learning Excellent analytical, interpersonal, and communication skills Strong data-analytics and problem-solving skills Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required. If you're a talented, high-performing individual ready to lead change and support our L&D strategy, we want to hear from you. Apply now and help us redefine service quality in our US sector. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 27, 2026
Full time
Join Us as our US Curriculum Lead in Learning and Development! Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We're looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum. This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You'll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable. You'll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You'll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process. Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes. Build strategic relationships with SMEs, Global L&D, and the US firm. Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team) Bring fresh ideas to support effective learning solutions. Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum. What We're Looking For Experienced Manager with an audit background and recent US experience Experience of authoring learning content and/or facilitation would be an advantage but is not essential Strong relationship and collaboration skills Ability to work independently or as part of a team Experience with change programmes is beneficial Interest in developing self and others through high-quality learning Excellent analytical, interpersonal, and communication skills Strong data-analytics and problem-solving skills Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required. If you're a talented, high-performing individual ready to lead change and support our L&D strategy, we want to hear from you. Apply now and help us redefine service quality in our US sector. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
TikTok Shop Manager
Soar With Us
The Role Role: TikTok Shop Manager Function: TikTok Shop Strategy, E-commerce Operations Reports to: TikTok Shop Lead Core Responsibility: Drive full-funnel growth for e-commerce clients through hands on management and strategic development of TikTok Shops Location: Remote (with optional London or Manchester access) Salary: £38,000 - £42,000 + Performance Bonus TikTok Shop Strategy & Execution Launch and manage TikTok Shops for multiple clients, overseeing product listings, pricing, inventory sync, and campaign strategy. Build and iterate monthly shop growth plans tailored to each client's objectives. Own shop performance metrics and lead optimisations to drive conversion, traffic, and average order value. Report to the TikTok Shop Lead to help grow and build client relationships and portfolios. Affiliate & Creator Management Manage and support a small internal team alongside the Head of TikTok Shop (Affiliate Managers). Develop creator outreach strategies and sourcing to find the best creators. Oversee influencer recruitment, content briefing, and performance. Campaign Development & Sales Growth Plan and execute shop based sales initiatives: product launches, seasonal drops, and platform wide promotions. Collaborate with internal teams to align campaigns with brand goals and KPIs. Monitor campaign performance and adapt based on trends, data, and platform insights. Client Communication & Reporting Act as the key strategic contact for TikTok Shop clients, providing performance updates and actionable recommendations. Deliver weekly and monthly reports with clear insight on performance drivers and next step priorities. What Success Looks Like 6 Months In: Successfully managing 3-5 TikTok Shops with positive ROAS and consistent month on month growth. Building strong relationships with clients, internal teams, and creators. Streamlining internal affiliate and content workflows. 12 Months In: Playing a leadership role in evolving TikTok Shop strategy across the agency. Helping refine our internal playbook and becoming a go to expert in the business. Training and mentoring junior team members to scale our offering. You'll Thrive If You Are A self starter with 2-3+ years in e commerce, social commerce, or digital marketing. Deeply familiar with TikTok's platform, tools, creators, and trends. Confident running multiple accounts at once, balancing detail and pace. Strong in communication, performance analysis, and cross functional collaboration. Curious, accountable, and always asking: how can we scale this further? Bonus Points If You Have Experience managing a DTC store on Shopify, Amazon, or WooCommerce. Ran or supported TikTok Shop or Creator Marketplace campaigns. Previous agency or startup experience working across multiple brands. Benefits 28 days paid holiday including birthday leave, Christmas Eve and New Year's Eve. Long service holiday scheme: After 2 years' service, you'll receive 1 extra day of annual leave for every year of service. Flexible and hybrid working (2 days in office). Regular team socials. Company Private Health and Life insurance scheme. Company pension scheme. Work abroad for 1 month a year.
Apr 27, 2026
Full time
The Role Role: TikTok Shop Manager Function: TikTok Shop Strategy, E-commerce Operations Reports to: TikTok Shop Lead Core Responsibility: Drive full-funnel growth for e-commerce clients through hands on management and strategic development of TikTok Shops Location: Remote (with optional London or Manchester access) Salary: £38,000 - £42,000 + Performance Bonus TikTok Shop Strategy & Execution Launch and manage TikTok Shops for multiple clients, overseeing product listings, pricing, inventory sync, and campaign strategy. Build and iterate monthly shop growth plans tailored to each client's objectives. Own shop performance metrics and lead optimisations to drive conversion, traffic, and average order value. Report to the TikTok Shop Lead to help grow and build client relationships and portfolios. Affiliate & Creator Management Manage and support a small internal team alongside the Head of TikTok Shop (Affiliate Managers). Develop creator outreach strategies and sourcing to find the best creators. Oversee influencer recruitment, content briefing, and performance. Campaign Development & Sales Growth Plan and execute shop based sales initiatives: product launches, seasonal drops, and platform wide promotions. Collaborate with internal teams to align campaigns with brand goals and KPIs. Monitor campaign performance and adapt based on trends, data, and platform insights. Client Communication & Reporting Act as the key strategic contact for TikTok Shop clients, providing performance updates and actionable recommendations. Deliver weekly and monthly reports with clear insight on performance drivers and next step priorities. What Success Looks Like 6 Months In: Successfully managing 3-5 TikTok Shops with positive ROAS and consistent month on month growth. Building strong relationships with clients, internal teams, and creators. Streamlining internal affiliate and content workflows. 12 Months In: Playing a leadership role in evolving TikTok Shop strategy across the agency. Helping refine our internal playbook and becoming a go to expert in the business. Training and mentoring junior team members to scale our offering. You'll Thrive If You Are A self starter with 2-3+ years in e commerce, social commerce, or digital marketing. Deeply familiar with TikTok's platform, tools, creators, and trends. Confident running multiple accounts at once, balancing detail and pace. Strong in communication, performance analysis, and cross functional collaboration. Curious, accountable, and always asking: how can we scale this further? Bonus Points If You Have Experience managing a DTC store on Shopify, Amazon, or WooCommerce. Ran or supported TikTok Shop or Creator Marketplace campaigns. Previous agency or startup experience working across multiple brands. Benefits 28 days paid holiday including birthday leave, Christmas Eve and New Year's Eve. Long service holiday scheme: After 2 years' service, you'll receive 1 extra day of annual leave for every year of service. Flexible and hybrid working (2 days in office). Regular team socials. Company Private Health and Life insurance scheme. Company pension scheme. Work abroad for 1 month a year.
Mercia Group
Key Accounts Director
Mercia Group
Key Accounts Director Location: Home-based with UK travel Salary: Package of £100k+ (including base salary, commission, and car allowance) Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Mercia Group (part of Wilmington plc) are looking for someone who knows how to build strong, lasting commercial relationships - and how to turn those relationships into meaningful, long term revenue. You'll likely come from an accountancy or professional services background, or have significant experience selling into regulated sectors such as legal services, education or financial services. Either way, you're experienced in handling complex conversations and applying sound commercial judgement in environments where credibility matters. You take a considered, consultative approach to sales. You invest time in understanding your clients, use insight to surface real challenges, and shape tailored, value-led propositions in response. This is predominantly a key account role, with most of your focus on managing, retaining and growing existing relationships, alongside a meaningful expectation to actively identify, develop, and convert new business opportunities. We re looking for someone who can demonstrate success in both growing existing accounts and consistently winning new business, with a strong focus on building a sustainable pipeline. If you're looking to take ownership of a high-value client portfolio and play a strategic role in Mercia s continued growth - combining account management excellence with proven new business capability - we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Main Purpose of the Role: In this role, you ll take ownership of a portfolio of Mercia s largest and most strategically important clients and partners. This includes leading accountancy firms, heads of groups and networks, as well as key industry partners such as software providers, training organisations and professional education bodies. You ll be responsible for maintaining and growing these relationships, taking a proactive approach to account management, spotting opportunities for expansion and ensuring long term client retention. You ll work closely with the Senior Leadership Team, alongside colleagues in sales and marketing, to support existing partnerships and develop new ones that align with Mercia s wider growth plans. Staying close to clients businesses, you'll provide insights, anticipate needs, and remain informed about changes in the accountancy industry to understand their impact on your portfolio. Key Tasks and Responsibilities: • Drive the growth and retention of revenue across your portfolio. • Develop and leverage commercial and strategic partnerships to contribute to Mercia's wider growth strategy. • Work closely with a designated Client Success Manager to ensure world-class service for strategic clients and partners. • Build and maintain strategic B2B partnerships; demonstrate solution-selling expertise in regulated industries (accountancy, legal services, or education). • Manage your time and workload efficiently to meet activity targets. • Line manage and support a small team of Key Account Managers. • Prioritise activity across your portfolio to maximise the potential and long-term value of each account. • Negotiate commercially with clients, partners, and procurement teams to achieve mutually beneficial outcomes, consulting legal teams as necessary. • Build and maintain a pipeline of opportunities that grows year on year. • Collaborate with the product division on new solutions, pricing, and go-to-market materials. • Support the wider sales team in commercial negotiations, proposals, and client contracting. • Accurately capture and record client and partner interactions in Salesforce and other systems. • Convert proposals into successful deals and track performance metrics (conversion rates, pipeline growth, revenue retention/win). • Log client feedback, requests, and insights with the Product Department. What s the Best Thing About This Role You will be at the heart of Mercia s strategic growth, shaping partnerships with some of the biggest names in the accountancy profession while leading a small team and influencing the wider sales strategy. What s the Most Challenging Thing About This Role Managing a high-value portfolio with multiple stakeholders and complex negotiations requires commercial agility, proactive problem-solving, and the ability to balance long-term strategy with day-to-day operational demands. What We re Looking For To be successful in this role, you must: • Proven experience selling solutions within a regulated environment, such as accountancy, professional education or training. • Demonstrable experience managing a portfolio of high value key accounts - typically up to 30 clients - with a clear focus on retention, growth and long term value. • Experience operating at senior leadership level, with the confidence to engage credibly with SLT, board level stakeholders and executive decision makers, both internally and externally. • Previous experience in line managing and coaching a Key Accounts or senior sales team. • A strong understanding of how to stay close to the commercial realities of the business, spotting opportunities for strategic partnerships and longer term growth. • A positive, thoughtful and disciplined approach to sales, focused on understanding client needs and solving problems rather than transactional selling. • A collaborative mindset and a willingness to share insight, best practice and experience with colleagues across the sales function. • Flexibility to travel across the UK to meet clients and partners, with occasional travel further afield, and the ability to attend regular internal meetings in Leicester and London. To be successful in this role, it would be great if you have: • Previous sales experience in the accountancy industry. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia Group, part of Wilmington plc, a leading provider of information, education, and networking services. At Mercia, we support accountancy firms across the UK with high-quality training, content, and resources. By joining our team, you ll be part of a forward-thinking business that values curiosity, collaboration, and continuous growth. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Apr 27, 2026
Full time
Key Accounts Director Location: Home-based with UK travel Salary: Package of £100k+ (including base salary, commission, and car allowance) Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Mercia Group (part of Wilmington plc) are looking for someone who knows how to build strong, lasting commercial relationships - and how to turn those relationships into meaningful, long term revenue. You'll likely come from an accountancy or professional services background, or have significant experience selling into regulated sectors such as legal services, education or financial services. Either way, you're experienced in handling complex conversations and applying sound commercial judgement in environments where credibility matters. You take a considered, consultative approach to sales. You invest time in understanding your clients, use insight to surface real challenges, and shape tailored, value-led propositions in response. This is predominantly a key account role, with most of your focus on managing, retaining and growing existing relationships, alongside a meaningful expectation to actively identify, develop, and convert new business opportunities. We re looking for someone who can demonstrate success in both growing existing accounts and consistently winning new business, with a strong focus on building a sustainable pipeline. If you're looking to take ownership of a high-value client portfolio and play a strategic role in Mercia s continued growth - combining account management excellence with proven new business capability - we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Main Purpose of the Role: In this role, you ll take ownership of a portfolio of Mercia s largest and most strategically important clients and partners. This includes leading accountancy firms, heads of groups and networks, as well as key industry partners such as software providers, training organisations and professional education bodies. You ll be responsible for maintaining and growing these relationships, taking a proactive approach to account management, spotting opportunities for expansion and ensuring long term client retention. You ll work closely with the Senior Leadership Team, alongside colleagues in sales and marketing, to support existing partnerships and develop new ones that align with Mercia s wider growth plans. Staying close to clients businesses, you'll provide insights, anticipate needs, and remain informed about changes in the accountancy industry to understand their impact on your portfolio. Key Tasks and Responsibilities: • Drive the growth and retention of revenue across your portfolio. • Develop and leverage commercial and strategic partnerships to contribute to Mercia's wider growth strategy. • Work closely with a designated Client Success Manager to ensure world-class service for strategic clients and partners. • Build and maintain strategic B2B partnerships; demonstrate solution-selling expertise in regulated industries (accountancy, legal services, or education). • Manage your time and workload efficiently to meet activity targets. • Line manage and support a small team of Key Account Managers. • Prioritise activity across your portfolio to maximise the potential and long-term value of each account. • Negotiate commercially with clients, partners, and procurement teams to achieve mutually beneficial outcomes, consulting legal teams as necessary. • Build and maintain a pipeline of opportunities that grows year on year. • Collaborate with the product division on new solutions, pricing, and go-to-market materials. • Support the wider sales team in commercial negotiations, proposals, and client contracting. • Accurately capture and record client and partner interactions in Salesforce and other systems. • Convert proposals into successful deals and track performance metrics (conversion rates, pipeline growth, revenue retention/win). • Log client feedback, requests, and insights with the Product Department. What s the Best Thing About This Role You will be at the heart of Mercia s strategic growth, shaping partnerships with some of the biggest names in the accountancy profession while leading a small team and influencing the wider sales strategy. What s the Most Challenging Thing About This Role Managing a high-value portfolio with multiple stakeholders and complex negotiations requires commercial agility, proactive problem-solving, and the ability to balance long-term strategy with day-to-day operational demands. What We re Looking For To be successful in this role, you must: • Proven experience selling solutions within a regulated environment, such as accountancy, professional education or training. • Demonstrable experience managing a portfolio of high value key accounts - typically up to 30 clients - with a clear focus on retention, growth and long term value. • Experience operating at senior leadership level, with the confidence to engage credibly with SLT, board level stakeholders and executive decision makers, both internally and externally. • Previous experience in line managing and coaching a Key Accounts or senior sales team. • A strong understanding of how to stay close to the commercial realities of the business, spotting opportunities for strategic partnerships and longer term growth. • A positive, thoughtful and disciplined approach to sales, focused on understanding client needs and solving problems rather than transactional selling. • A collaborative mindset and a willingness to share insight, best practice and experience with colleagues across the sales function. • Flexibility to travel across the UK to meet clients and partners, with occasional travel further afield, and the ability to attend regular internal meetings in Leicester and London. To be successful in this role, it would be great if you have: • Previous sales experience in the accountancy industry. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia Group, part of Wilmington plc, a leading provider of information, education, and networking services. At Mercia, we support accountancy firms across the UK with high-quality training, content, and resources. By joining our team, you ll be part of a forward-thinking business that values curiosity, collaboration, and continuous growth. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Reed
Business Development Manager
Reed Peterborough, Cambridgeshire
Business Development Manager Hybrid Full-time Competitive salary + bonuses + benefits Are you a driven, entrepreneurial Business Development Manager ready to make a significant impact? This is an exciting opportunity to join a long-established global importer and wholesaler of botanical raw materials supplying food, drink, animal feed, cosmetics, crafts, herbal remedies and pharmaceutical sectors. We are a small, ambitious, family-owned organisation with big plans for growth. With around 23 employees and an excellent industry reputation, we are now seeking a talented Business Development Manager to help us expand into new and emerging markets, both in the UK and internationally. The Role Reporting directly to the Managing Director, you will be responsible for identifying, approaching, and securing new strategic customers. This is a true new-business-hunting role - ideal for someone who thrives on building opportunities from scratch and turning them into long-term commercial success. You will be instrumental in shaping our new business strategy, creating targeted campaigns, attending industry events, developing high-value pipelines, and contributing to product diversification across the company. After a period of training and product immersion, you will operate with autonomy, demonstrating resilience, excellent judgement, and a natural ability to collaborate effectively with colleagues across the business. Key Responsibilities Research and analyse new market opportunities Create and execute targeted sales and marketing campaigns Build high-quality, strategically valuable pipelines Generate and convert new business leads Attend trade shows and events to represent the brand Open new domestic and global markets Meet and exceed revenue and margin targets Provide insight on competitors, trends, and product opportunities Support marketing initiatives and CRM development About You You are a commercially astute, organised and highly motivated new business professional who enjoys autonomy, challenge and growth. You combine analytical thinking with creativity, relationship-building and strong communication skills. Skills & Attributes Naturally entrepreneurial with strong sales and marketing knowledge Excellent networking, negotiation and interpersonal skills Highly numerate with solid commercial awareness Strong analytical, organisational and reporting abilities Experience creating sales content, email campaigns and attending trade shows Proficient with CRM systems and MS Office Professional, friendly and team-orientated Resilient, tenacious and motivated by results Able to manage multiple priorities and remain calm under pressure A supportive team player with leadership potential and a positive outlook Experience Required 5+ years' successful new business sales experience, ideally in wholesale food, drink, nutraceuticals, animal feed or cosmetic raw materials Proven track record of growing revenue and customer accounts Experience managing or motivating staff What's on Offer Competitive salary (DOE) Performance-related bonus Christmas bonus 5% pension Private medical cover Death in Service Free parking Early Friday finish Hybrid working (office presence required part-week) A rare opportunity to shape and lead a new business function from the ground up
Apr 27, 2026
Full time
Business Development Manager Hybrid Full-time Competitive salary + bonuses + benefits Are you a driven, entrepreneurial Business Development Manager ready to make a significant impact? This is an exciting opportunity to join a long-established global importer and wholesaler of botanical raw materials supplying food, drink, animal feed, cosmetics, crafts, herbal remedies and pharmaceutical sectors. We are a small, ambitious, family-owned organisation with big plans for growth. With around 23 employees and an excellent industry reputation, we are now seeking a talented Business Development Manager to help us expand into new and emerging markets, both in the UK and internationally. The Role Reporting directly to the Managing Director, you will be responsible for identifying, approaching, and securing new strategic customers. This is a true new-business-hunting role - ideal for someone who thrives on building opportunities from scratch and turning them into long-term commercial success. You will be instrumental in shaping our new business strategy, creating targeted campaigns, attending industry events, developing high-value pipelines, and contributing to product diversification across the company. After a period of training and product immersion, you will operate with autonomy, demonstrating resilience, excellent judgement, and a natural ability to collaborate effectively with colleagues across the business. Key Responsibilities Research and analyse new market opportunities Create and execute targeted sales and marketing campaigns Build high-quality, strategically valuable pipelines Generate and convert new business leads Attend trade shows and events to represent the brand Open new domestic and global markets Meet and exceed revenue and margin targets Provide insight on competitors, trends, and product opportunities Support marketing initiatives and CRM development About You You are a commercially astute, organised and highly motivated new business professional who enjoys autonomy, challenge and growth. You combine analytical thinking with creativity, relationship-building and strong communication skills. Skills & Attributes Naturally entrepreneurial with strong sales and marketing knowledge Excellent networking, negotiation and interpersonal skills Highly numerate with solid commercial awareness Strong analytical, organisational and reporting abilities Experience creating sales content, email campaigns and attending trade shows Proficient with CRM systems and MS Office Professional, friendly and team-orientated Resilient, tenacious and motivated by results Able to manage multiple priorities and remain calm under pressure A supportive team player with leadership potential and a positive outlook Experience Required 5+ years' successful new business sales experience, ideally in wholesale food, drink, nutraceuticals, animal feed or cosmetic raw materials Proven track record of growing revenue and customer accounts Experience managing or motivating staff What's on Offer Competitive salary (DOE) Performance-related bonus Christmas bonus 5% pension Private medical cover Death in Service Free parking Early Friday finish Hybrid working (office presence required part-week) A rare opportunity to shape and lead a new business function from the ground up
Supply Chain Job - Programme Change Manager - Global
First People Recruitment
Your New Job Title: Programme Change Manager - Global Your New Daily rate: £569 PAYE or £772 Umbrella p/day £147K equivalent pa The Skills You'll Need: Change, Transformation, PROSCI and/or APMG certification, FMCG/ Pharma/ Supply Chain or Manufacturing background Duration: 1 year temp contract Location: Weybridge/ hybrid - 2 days a week in the office Start date: ASAP Working hours: 37.5 hours per week Who you'll be working for: Our client, a major FTSE100 business, who have fantastic offices in London are looking for a Programme Change Manager - Global. What You'll be Doing: This role will focus on the human side of change, which is about preparing, and equipping our colleagues to adopt and adapt to changes in job roles, organisation structures, business processes, systems, and technology, and more. Main Responsibilities: Change strategy: Develop the 3-year change strategy and approach alongside the 2026 detailed change plan for the programme. Partner with the Programme Leads and Business stakeholders to execute the change strategy, whilst understanding and managing the change curve journey. Stakeholder engagement: Identify and map key stakeholders, assigning relationships and agreeing engagement approach. Build and maintain build appropriate engagement forums and mechanisms with all levels of stakeholders. Change impact: Lead the change impact assessment & business change journey - from 'as is' to 'to be' end to end business change. Communications: Develop the communication and engagement strategy and plan, articulating benefits, rationale and impact of change initiatives. Hold Programme Leadership to account to proactively contribute content for communications and to communicate effectively and in a timely manner with their teams and across their programme. Change Leadership: Coach and support business leaders to achieve expected outcomes and realise benefits by navigating and smoothing the process of change. Collaborate with key roles to identify potential sources of resistance and develop mitigation strategies. Transformation champion: Advocate for the importance of change management and clearly articulate how change can be implemented and supported effectively. Risk and issue management: Identify, document and support mitigation of key change management risks within the programme. Work effectively with Programme Managers & Leads to escalate common themes and resolve issues. Adoption and evaluation: Create and support delivery of actions that drive adoption of the change. Define success metrics and assess change effectiveness and readiness. Review and report on change outcomes and benefits. Upskilling and training: Work with Business Owners and SMEs to ensure appropriate training, support and capability building plans are in place for all stakeholders. Support Regional learning needs analysis to identify learning requirements. Partner with Training/Learning to ensure effective delivery and that learning is embedded. The Skills You'll Need to Succeed: Proven track record of leading change programmes in complex organisational environments. Business acumen- Strong understanding of business operations and the ability to align change initiatives with business objectives. Leadership & Influencing- Strong leadership skills with the capacity to influence and guide others through periods of change. Strong communication and relationship-building skills. Significant experience and skill in simplifying complex messages and presenting to senior management through written and verbal channels. Change management expertise - advanced knowledge of change management principles and practices. Experience in considering risks, evaluating alternatives, and encouraging input from others to effectively make decisions and plan mitigation tactics. Comfortable and skilled in operating in a complex operational matrixed organisation across diverse, global teams. Solid understanding of how people experience change, and the change process, including drivers of change resistance/barriers to adoption. Experience working on complex Global Programmes that involve multiple change elements across people, policy, process, and technology for 2000+ users/stakeholders preferred. CPG, PLM (or R&D or Supply Chain) experience - preferred. PROSCI and/or APMG Change Practitioner certification - required. Please note this Umbrella rate is the amount payable to Umbrella company - this does not represent what you will actually receive from the Umbrella company People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of ethnicity, race, gender, religious beliefs, sexual orientation, age, relationship status or disability.
Apr 27, 2026
Full time
Your New Job Title: Programme Change Manager - Global Your New Daily rate: £569 PAYE or £772 Umbrella p/day £147K equivalent pa The Skills You'll Need: Change, Transformation, PROSCI and/or APMG certification, FMCG/ Pharma/ Supply Chain or Manufacturing background Duration: 1 year temp contract Location: Weybridge/ hybrid - 2 days a week in the office Start date: ASAP Working hours: 37.5 hours per week Who you'll be working for: Our client, a major FTSE100 business, who have fantastic offices in London are looking for a Programme Change Manager - Global. What You'll be Doing: This role will focus on the human side of change, which is about preparing, and equipping our colleagues to adopt and adapt to changes in job roles, organisation structures, business processes, systems, and technology, and more. Main Responsibilities: Change strategy: Develop the 3-year change strategy and approach alongside the 2026 detailed change plan for the programme. Partner with the Programme Leads and Business stakeholders to execute the change strategy, whilst understanding and managing the change curve journey. Stakeholder engagement: Identify and map key stakeholders, assigning relationships and agreeing engagement approach. Build and maintain build appropriate engagement forums and mechanisms with all levels of stakeholders. Change impact: Lead the change impact assessment & business change journey - from 'as is' to 'to be' end to end business change. Communications: Develop the communication and engagement strategy and plan, articulating benefits, rationale and impact of change initiatives. Hold Programme Leadership to account to proactively contribute content for communications and to communicate effectively and in a timely manner with their teams and across their programme. Change Leadership: Coach and support business leaders to achieve expected outcomes and realise benefits by navigating and smoothing the process of change. Collaborate with key roles to identify potential sources of resistance and develop mitigation strategies. Transformation champion: Advocate for the importance of change management and clearly articulate how change can be implemented and supported effectively. Risk and issue management: Identify, document and support mitigation of key change management risks within the programme. Work effectively with Programme Managers & Leads to escalate common themes and resolve issues. Adoption and evaluation: Create and support delivery of actions that drive adoption of the change. Define success metrics and assess change effectiveness and readiness. Review and report on change outcomes and benefits. Upskilling and training: Work with Business Owners and SMEs to ensure appropriate training, support and capability building plans are in place for all stakeholders. Support Regional learning needs analysis to identify learning requirements. Partner with Training/Learning to ensure effective delivery and that learning is embedded. The Skills You'll Need to Succeed: Proven track record of leading change programmes in complex organisational environments. Business acumen- Strong understanding of business operations and the ability to align change initiatives with business objectives. Leadership & Influencing- Strong leadership skills with the capacity to influence and guide others through periods of change. Strong communication and relationship-building skills. Significant experience and skill in simplifying complex messages and presenting to senior management through written and verbal channels. Change management expertise - advanced knowledge of change management principles and practices. Experience in considering risks, evaluating alternatives, and encouraging input from others to effectively make decisions and plan mitigation tactics. Comfortable and skilled in operating in a complex operational matrixed organisation across diverse, global teams. Solid understanding of how people experience change, and the change process, including drivers of change resistance/barriers to adoption. Experience working on complex Global Programmes that involve multiple change elements across people, policy, process, and technology for 2000+ users/stakeholders preferred. CPG, PLM (or R&D or Supply Chain) experience - preferred. PROSCI and/or APMG Change Practitioner certification - required. Please note this Umbrella rate is the amount payable to Umbrella company - this does not represent what you will actually receive from the Umbrella company People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of ethnicity, race, gender, religious beliefs, sexual orientation, age, relationship status or disability.
Suitability Engineer
Saturn
About Saturn Saturn is building the operating system for financial advisers, powered by AI. Our mission is to democratise financial advice for one billion people by creating the most trusted, intelligent platform for financial planning and compliance. In just two years, we've become the UK market leader and our growth is compounding. We were part of YC S24 and recently raised a $15M Series A from Singular, Shapers, and YC to accelerate our next phase of growth. The Role Suitability Engineering is the discipline we are building to ensure every output meets the standards advisers and their clients deserve. The Suitability Engineer ensures our partner firms get measurable value from our products - faster adoption, better outputs, and fewer gaps between what is promised and what lands in an adviser's workflow. You will be a trusted face of our products in front of partners and their advisers, while working closely with Product and Engineering to shape what ships and how it lands. The role blends client engagement, enablement, testing and product input, all operating to a shared quality bar and a common way of working. Scope and emphasis will flex with the successful candidate as the team scales. What You Will Do Partner & Account Manager Engagement Attend partner meetings and build trusted relationships from day one Represent our suitability capabilities externally with credibility Join account reviews to provide suitability context and flag risks or opportunities early Act as the go-to contact for partner queries on how our outputs perform in real advice workflows Demos, Training & Workshops Co lead product demos tailored to the audience, from principals to paraplanners Deliver training that gets users confident and competent quickly Run workshops that surface partner needs and turn feedback into action Build training assets and enablement materials Onboarding & Client Success Ensure every partner receives a consistent, high quality start to onboarding new partner firms. Support meeting cadence, demos, workshops and post go live support Partner with firms on adoption, expansion and ongoing success Keep client facing documentation, FAQs and how to content current Product & Engineering Contribution Feed partner and adviser insight into the roadmap; challenge assumptions early Contribute to testing and validation, bringing real world scenarios and edge cases Support market readiness documentation for internal and external users Troubleshoot blockers at the boundary between product capability and client expectation Cross functional Collaboration Work to shared standards, rituals and quality bar across the function Partner with colleagues to ensure GTM ready releases and aligned documentation Contribute to approaches for onboarding, intake, testing and release approaches that let the function scale What We Are Looking For Essential Financial services background with genuine client delivery experience - you have owned outcomes in front of advisers, partners or end clients Strong grasp of the UK advice market, FCA suitability requirements and adviser workflows Excellent communicator - able to simplify complexity without losing accuracy Confident running demos, training and workshops, and being a named point of contact Commercially aware, with the judgement to balance partner needs against product realities Informed view on where AI adds real value in regulated advice - and where it does not Comfortable bringing structure to ambiguity in a fast moving, test and learn environment Desirable Breadth across advice areas (protection, investments, pensions, later life) Have or working towards relevant financial services qualifications (DipPFS, APFS, CII, LIBF) Start up or fintech experience Any hands on exposure to AI tools in a financial services context What We Offer A rare chance to shape how AI is delivered into financial advice firms Work on problems that matter - the outputs you help shape go into real advice files for real clients Clear specialist pathways as the function grows Close collaboration with the founding team - your voice will carry weight Competitive salary reflecting the specialist mix of client, commercial and domain skills Flexible working and room to grow into senior specialist, leadership or commercial roles
Apr 27, 2026
Full time
About Saturn Saturn is building the operating system for financial advisers, powered by AI. Our mission is to democratise financial advice for one billion people by creating the most trusted, intelligent platform for financial planning and compliance. In just two years, we've become the UK market leader and our growth is compounding. We were part of YC S24 and recently raised a $15M Series A from Singular, Shapers, and YC to accelerate our next phase of growth. The Role Suitability Engineering is the discipline we are building to ensure every output meets the standards advisers and their clients deserve. The Suitability Engineer ensures our partner firms get measurable value from our products - faster adoption, better outputs, and fewer gaps between what is promised and what lands in an adviser's workflow. You will be a trusted face of our products in front of partners and their advisers, while working closely with Product and Engineering to shape what ships and how it lands. The role blends client engagement, enablement, testing and product input, all operating to a shared quality bar and a common way of working. Scope and emphasis will flex with the successful candidate as the team scales. What You Will Do Partner & Account Manager Engagement Attend partner meetings and build trusted relationships from day one Represent our suitability capabilities externally with credibility Join account reviews to provide suitability context and flag risks or opportunities early Act as the go-to contact for partner queries on how our outputs perform in real advice workflows Demos, Training & Workshops Co lead product demos tailored to the audience, from principals to paraplanners Deliver training that gets users confident and competent quickly Run workshops that surface partner needs and turn feedback into action Build training assets and enablement materials Onboarding & Client Success Ensure every partner receives a consistent, high quality start to onboarding new partner firms. Support meeting cadence, demos, workshops and post go live support Partner with firms on adoption, expansion and ongoing success Keep client facing documentation, FAQs and how to content current Product & Engineering Contribution Feed partner and adviser insight into the roadmap; challenge assumptions early Contribute to testing and validation, bringing real world scenarios and edge cases Support market readiness documentation for internal and external users Troubleshoot blockers at the boundary between product capability and client expectation Cross functional Collaboration Work to shared standards, rituals and quality bar across the function Partner with colleagues to ensure GTM ready releases and aligned documentation Contribute to approaches for onboarding, intake, testing and release approaches that let the function scale What We Are Looking For Essential Financial services background with genuine client delivery experience - you have owned outcomes in front of advisers, partners or end clients Strong grasp of the UK advice market, FCA suitability requirements and adviser workflows Excellent communicator - able to simplify complexity without losing accuracy Confident running demos, training and workshops, and being a named point of contact Commercially aware, with the judgement to balance partner needs against product realities Informed view on where AI adds real value in regulated advice - and where it does not Comfortable bringing structure to ambiguity in a fast moving, test and learn environment Desirable Breadth across advice areas (protection, investments, pensions, later life) Have or working towards relevant financial services qualifications (DipPFS, APFS, CII, LIBF) Start up or fintech experience Any hands on exposure to AI tools in a financial services context What We Offer A rare chance to shape how AI is delivered into financial advice firms Work on problems that matter - the outputs you help shape go into real advice files for real clients Clear specialist pathways as the function grows Close collaboration with the founding team - your voice will carry weight Competitive salary reflecting the specialist mix of client, commercial and domain skills Flexible working and room to grow into senior specialist, leadership or commercial roles
Science Communications Lead: Dementia Research & Digital Impact
UK Dementia Research Institute
Interviews: There will be a two-stage process comprising of an onlineinterview and an in-person. Online interview: w/c 20th April In-person interview: 30th April 2026 Closing date for applications: 12th April 2026 The UK Dementia Research Institute (UK DRI) is a globally leading multidisciplinary research institute with a community of c. 1000 researchers investigating the spectrum of neurodegenerative conditions causing dementia, driving a step change in our understanding of neurodegeneration, and accelerating the discovery, development and delivery of interventions that will help diagnose, treat, and ultimately prevent dementia. As our Science Communications Manager , you will play a defining role at this tipping point - bringing our science to life, supercharging our community, and demonstrating the real-world impact of our work. You'll sit at the intersection of science storytelling and digital innovation, shaping how groundbreaking research is understood, shared and discovered globally. In this role you will: Lead the development and delivery of high-impact science communications that elevate the UK DRI's profile nationally and internationally Own and evolve our digital ecosystem - website, SEO, analytics and emerging AI discoverability - ensuring our science is visible, authoritative and future-ready Translate complex neuroscience and dementia research into compelling, accessible content for diverse audiences - from world-leading researchers from different fields to people living with dementia, policymakers and the public Drive the creation of standout, multi-format content including articles, case studies, reports, newsletters, video, social media and digital campaigns that showcase the impact of our science, initiatives and partners Partner closely with researchers, senior leadership and collaborators to identify powerful stories, shape narratives and align communications with key scientific milestones Build and nurture relationships across the research ecosystem, working collaboratively with academic, industry and funding partners Use data and insight to continuously optimise content performance, reach and engagement Act as an ambassador for the Institute - championing our mission and strengthening our national and global community About You You are a confident and creative science communicator who thrives on turning complexity into clarity and impact. You're as comfortable shaping narratives as you are creating hands-on content, and you bring a strong digital reach mindset to everything you do. Proven experience in science communications, with a strong portfolio of engaging, high-quality content Exceptional writing, editing and storytelling skills, with the ability to adapt tone and style for different audiences and platforms Strong digital expertise, including web design, content, SEO, analytics and social media, with an eye on emerging trends including AI-driven discoverability Ability to quickly understand and translate complex scientific concepts into clear, compelling narratives A proactive, self-starting mindset with the drive to spot opportunities and make things happen Excellent stakeholder management skills, with experience working collaboratively across scientific, academic or policy environments Highly organised, with the ability to manage multiple projects and deliver to tight deadlines A genuine passion for science communication and a commitment to improving lives through research This is a rare opportunity to help shape how world-leading dementia research is communicated at a moment of real momentum - connecting science with people, amplifying impact, and contributing to a future of healthy brain ageing for all. What we offer We believe in rewarding our team with more than just a competitive base salary and an opportunity to make a difference. Here's what you can look forward to: Salary £50,000 - £60,000 : Depending on skills and experience. Work-Life Balance Generous holiday allowance : 27 days of annual leave (plus UK Bank Holidays) to recharge and explore. Flexible holiday scheme : Buy or sell up to 5 days of annual leave to suit your lifestyle. Business closure days : Enjoy up to 6 additional days off each year. Health & Wellbeing Private medical cover : Single medical insurance to support your health and peace of mind. Group Life Assurance : Protection for your loved ones with coverage up to 4x your base salary. Income Protection & Critical Illness Cover : Financial security when you need it most. Employee Assistance Programme : Confidential support for your mental and emotional wellbeing. Family-Friendly Support Enhanced maternity, paternity, neonatal and adoption pay : Because family matters. Financial Perks Season Ticket Loan : Save on your commute with an interest-free loan. Generous pension scheme : Contribute 6.1% as an employee, with an employer contribution of 15.9% helping you build a secure future. Plus Voluntary benefits programme : Access a wide range of discounts and perks tailored to your lifestyle. Hybrid working: We embrace a hybrid working model, with the majority of your time spent in our collaborative modern office environment in London. We offer the flexibility to work remotely for up to 1-2 days per week. About the UK DRI Today, over 1M people in the UK are living with dementia and related neurodegenerative conditions such as Alzheimer's, Parkinson's, and motor neuron disease (MND). The impact of these incurable and progressive conditions on individuals and their families is devastating. Societal costs are staggering and growing as the population ages. Due to major advances in our understanding of the biology of these disorders the field is at an inflection point with the next decade promising to deliver transformative breakthroughs in therapies and a new era of predictive, preventative, and precision medicine. The UK is well placed to play a leading role in this revolution due to its strengths in science required for discovery and delivery, led by the UK DRI working with our world-class university-based centres. To find out more about the UK's leading biomedical research institute dedicated to neurodegenerative conditions, visit. UK Dementia Research Institute. To apply Please submit your CV and covering letter detailing why you wish to join the UK DRI, your current salary, availability,and your experience for this role. No agencies please. By applying to this role, you understand and agree that your information will be shared within the UK DRI People & Culture team and/or any team members who will be part of the hiring process. UK DRI is committed to equal opportunities. The UK DRI embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. This means ensuring our recruitment processes are barrier-free and as inclusive as possible to everyone. We will make adjustments for people who have a disability or long-term condition.
Apr 26, 2026
Full time
Interviews: There will be a two-stage process comprising of an onlineinterview and an in-person. Online interview: w/c 20th April In-person interview: 30th April 2026 Closing date for applications: 12th April 2026 The UK Dementia Research Institute (UK DRI) is a globally leading multidisciplinary research institute with a community of c. 1000 researchers investigating the spectrum of neurodegenerative conditions causing dementia, driving a step change in our understanding of neurodegeneration, and accelerating the discovery, development and delivery of interventions that will help diagnose, treat, and ultimately prevent dementia. As our Science Communications Manager , you will play a defining role at this tipping point - bringing our science to life, supercharging our community, and demonstrating the real-world impact of our work. You'll sit at the intersection of science storytelling and digital innovation, shaping how groundbreaking research is understood, shared and discovered globally. In this role you will: Lead the development and delivery of high-impact science communications that elevate the UK DRI's profile nationally and internationally Own and evolve our digital ecosystem - website, SEO, analytics and emerging AI discoverability - ensuring our science is visible, authoritative and future-ready Translate complex neuroscience and dementia research into compelling, accessible content for diverse audiences - from world-leading researchers from different fields to people living with dementia, policymakers and the public Drive the creation of standout, multi-format content including articles, case studies, reports, newsletters, video, social media and digital campaigns that showcase the impact of our science, initiatives and partners Partner closely with researchers, senior leadership and collaborators to identify powerful stories, shape narratives and align communications with key scientific milestones Build and nurture relationships across the research ecosystem, working collaboratively with academic, industry and funding partners Use data and insight to continuously optimise content performance, reach and engagement Act as an ambassador for the Institute - championing our mission and strengthening our national and global community About You You are a confident and creative science communicator who thrives on turning complexity into clarity and impact. You're as comfortable shaping narratives as you are creating hands-on content, and you bring a strong digital reach mindset to everything you do. Proven experience in science communications, with a strong portfolio of engaging, high-quality content Exceptional writing, editing and storytelling skills, with the ability to adapt tone and style for different audiences and platforms Strong digital expertise, including web design, content, SEO, analytics and social media, with an eye on emerging trends including AI-driven discoverability Ability to quickly understand and translate complex scientific concepts into clear, compelling narratives A proactive, self-starting mindset with the drive to spot opportunities and make things happen Excellent stakeholder management skills, with experience working collaboratively across scientific, academic or policy environments Highly organised, with the ability to manage multiple projects and deliver to tight deadlines A genuine passion for science communication and a commitment to improving lives through research This is a rare opportunity to help shape how world-leading dementia research is communicated at a moment of real momentum - connecting science with people, amplifying impact, and contributing to a future of healthy brain ageing for all. What we offer We believe in rewarding our team with more than just a competitive base salary and an opportunity to make a difference. Here's what you can look forward to: Salary £50,000 - £60,000 : Depending on skills and experience. Work-Life Balance Generous holiday allowance : 27 days of annual leave (plus UK Bank Holidays) to recharge and explore. Flexible holiday scheme : Buy or sell up to 5 days of annual leave to suit your lifestyle. Business closure days : Enjoy up to 6 additional days off each year. Health & Wellbeing Private medical cover : Single medical insurance to support your health and peace of mind. Group Life Assurance : Protection for your loved ones with coverage up to 4x your base salary. Income Protection & Critical Illness Cover : Financial security when you need it most. Employee Assistance Programme : Confidential support for your mental and emotional wellbeing. Family-Friendly Support Enhanced maternity, paternity, neonatal and adoption pay : Because family matters. Financial Perks Season Ticket Loan : Save on your commute with an interest-free loan. Generous pension scheme : Contribute 6.1% as an employee, with an employer contribution of 15.9% helping you build a secure future. Plus Voluntary benefits programme : Access a wide range of discounts and perks tailored to your lifestyle. Hybrid working: We embrace a hybrid working model, with the majority of your time spent in our collaborative modern office environment in London. We offer the flexibility to work remotely for up to 1-2 days per week. About the UK DRI Today, over 1M people in the UK are living with dementia and related neurodegenerative conditions such as Alzheimer's, Parkinson's, and motor neuron disease (MND). The impact of these incurable and progressive conditions on individuals and their families is devastating. Societal costs are staggering and growing as the population ages. Due to major advances in our understanding of the biology of these disorders the field is at an inflection point with the next decade promising to deliver transformative breakthroughs in therapies and a new era of predictive, preventative, and precision medicine. The UK is well placed to play a leading role in this revolution due to its strengths in science required for discovery and delivery, led by the UK DRI working with our world-class university-based centres. To find out more about the UK's leading biomedical research institute dedicated to neurodegenerative conditions, visit. UK Dementia Research Institute. To apply Please submit your CV and covering letter detailing why you wish to join the UK DRI, your current salary, availability,and your experience for this role. No agencies please. By applying to this role, you understand and agree that your information will be shared within the UK DRI People & Culture team and/or any team members who will be part of the hiring process. UK DRI is committed to equal opportunities. The UK DRI embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. This means ensuring our recruitment processes are barrier-free and as inclusive as possible to everyone. We will make adjustments for people who have a disability or long-term condition.
Cityscape Recruitment
Business Development Manager
Cityscape Recruitment
An exciting opportunity has arisen for a Business Development Manager to join a growing team focused on public-sector housing and construction partnerships. This is a growth role, offering the chance to play a key part in identifying, developing, and securing new opportunities across housing, regeneration, and construction. Key Responsibilities: Pipeline & Opportunity Development Identify and track public-sector opportunities Monitor frameworks, procurements, and market activity Develop and manage a structured pipeline Client & Partner Engagement Build relationships with local authorities and public-sector organisations Support meetings with key stakeholders Maintain engagement and partnership plans Bid & Proposal Delivery Coordinate submissions alongside bid teams Contribute to bid strategy and content Gather and manage internal inputs Onboarding & Delivery Support Support commercial and programme development Assist in transitioning successful bids into delivery Requirements: Experience in business development, bidding, or similar roles Exposure to housing, construction, or public-sector environments Understanding of procurement frameworks Strong communication and organisational skills Commercial awareness Rewards & Benefits: Salary: £50,000 £60,000 (OTE £75,000) Team-based bonus (biannual) Pension contribution 25 days annual leave + bank holidays Birthday off + Christmas closure Exposure to senior leadership and strategic projects Clear career development within a growing business
Apr 26, 2026
Full time
An exciting opportunity has arisen for a Business Development Manager to join a growing team focused on public-sector housing and construction partnerships. This is a growth role, offering the chance to play a key part in identifying, developing, and securing new opportunities across housing, regeneration, and construction. Key Responsibilities: Pipeline & Opportunity Development Identify and track public-sector opportunities Monitor frameworks, procurements, and market activity Develop and manage a structured pipeline Client & Partner Engagement Build relationships with local authorities and public-sector organisations Support meetings with key stakeholders Maintain engagement and partnership plans Bid & Proposal Delivery Coordinate submissions alongside bid teams Contribute to bid strategy and content Gather and manage internal inputs Onboarding & Delivery Support Support commercial and programme development Assist in transitioning successful bids into delivery Requirements: Experience in business development, bidding, or similar roles Exposure to housing, construction, or public-sector environments Understanding of procurement frameworks Strong communication and organisational skills Commercial awareness Rewards & Benefits: Salary: £50,000 £60,000 (OTE £75,000) Team-based bonus (biannual) Pension contribution 25 days annual leave + bank holidays Birthday off + Christmas closure Exposure to senior leadership and strategic projects Clear career development within a growing business
Seller Catalogue Manager
Limelight Health Manchester, Lancashire
The Seller Catalogue Manager owns the quality, competitiveness and visibility of our marketplace catalogue across the UK and International Markets. The primary responsibility is to ensure seller data is accurate, enriched and fit for purpose, and to turn that high quality data into clear, actionable trading insights. This role does not directly execute seller facing actions. Instead, it generates a structured pipeline of opportunities (e.g. content fixes, pricing gaps, availability issues, GTIN/GS1 integrity, search visibility improvements) that are passed to Seller Success and Sales to activate in line with our Lead Scoring Methodology. Key Responsibilities Catalogue Quality & Seller Data Leadership (Primary Mandate) Own end to end seller data quality across the UK, EU and US. Enforce data acceptance rules (accept, optimise, suppress or return to seller). Maintain standards for images, titles, attributes, GTINs/GS1, encoding and duplicate prevention. Own taxonomy, category hierarchy, product mapping and catalogue segmentation. Ensure international readiness through correct language, symbol and encoding rules. Trading Insight & Opportunity Generation Analyse visibility, search rank, competitiveness, conversion, GMC health and availability. Identify category, brand, seller and product level opportunities. Produce structured "opportunity packets" for Seller Success & Sales (issue, action, size of prize). Prioritise opportunities using Trading Score, Lead Score and propensity to improve signals. Search, Browse & Discoverability Quality Detect and remove ghost products and incorrect category placements. Improve search/browse relevance through data quality and mapping fixes. Define rules for surfacing, suppressing or boosting products based on competitiveness and data quality. Collaborate with Buyer Experience and Tech on ranking logic, filters and visibility signals. Pricing Accuracy & Market Competitiveness Maintain pricing accuracy across regions and detect market misalignment. Segment products into pricing buckets (KVI, premium, long tail, substitution sensitive). Surface pricing led trading opportunities for Seller Success & Sales to execute. Feature Brand Management (UK & EU) Ensure top brands meet high standards for images, GTINs, content and compliance. Improve visibility and conversion of feature brands through data and competitiveness insights. Partner with Marketing on brand level discovery, merchandising and campaigns. Google Merchant Center (GMC) Readiness Ensure catalogue data meets GMC requirements for GTINs, categorisation, attributes and pricing. Reduce GMC disapprovals and improve impression share by elevating data quality. Use GMC data to surface further content / output optimisation opportunities. Requirements Essential Marketplace or eCommerce trading, catalogue or category operations experience. Strong understanding of product data, attributes and taxonomy. Analytical ability to turn data into actionable opportunities. Strong cross functional communication and influence. Commercial awareness and attention to detail. Must be comfortable building the trading function from the ground up including frameworks, processes, segmentation logic and methodologies. Ability to handle large, unstructured datasets and segment them into actionable cohorts using robust repeatable methods. Capable of defining scalable trading frameworks such as pricing cohorts, conversion segmentation, attribute completeness scoring, and propensity to improve models. Desirable Experience with search platforms, feeds or pricing competitiveness tools. Exposure to international catalogue management. Experience influencing teams without direct ownership. Benefits Salary of £60,000 - £70,000 depending on experience. Company equity. 25 days annual leave + bank holidays. 1 extra day off for your birthday. Employee assistance programme. Perks at Work benefit platform. Opportunities for career development and progression. The role is hybrid: three days in the office during probation and 1-2 days afterwards, in our Manchester office space in Media City or central Bournemouth. Our Commitment OnBuy is an equal opportunity employer. We are dedicated to creating a fair and transparent workforce, starting with a recruitment process that does not discriminate on the basis of gender, sexual orientation, marital or civil partnership status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Just a heads up - we never use WhatsApp or any messaging apps to contact candidates. If someone reaches out this way, it isn't us; let the recruitment team know.
Apr 26, 2026
Full time
The Seller Catalogue Manager owns the quality, competitiveness and visibility of our marketplace catalogue across the UK and International Markets. The primary responsibility is to ensure seller data is accurate, enriched and fit for purpose, and to turn that high quality data into clear, actionable trading insights. This role does not directly execute seller facing actions. Instead, it generates a structured pipeline of opportunities (e.g. content fixes, pricing gaps, availability issues, GTIN/GS1 integrity, search visibility improvements) that are passed to Seller Success and Sales to activate in line with our Lead Scoring Methodology. Key Responsibilities Catalogue Quality & Seller Data Leadership (Primary Mandate) Own end to end seller data quality across the UK, EU and US. Enforce data acceptance rules (accept, optimise, suppress or return to seller). Maintain standards for images, titles, attributes, GTINs/GS1, encoding and duplicate prevention. Own taxonomy, category hierarchy, product mapping and catalogue segmentation. Ensure international readiness through correct language, symbol and encoding rules. Trading Insight & Opportunity Generation Analyse visibility, search rank, competitiveness, conversion, GMC health and availability. Identify category, brand, seller and product level opportunities. Produce structured "opportunity packets" for Seller Success & Sales (issue, action, size of prize). Prioritise opportunities using Trading Score, Lead Score and propensity to improve signals. Search, Browse & Discoverability Quality Detect and remove ghost products and incorrect category placements. Improve search/browse relevance through data quality and mapping fixes. Define rules for surfacing, suppressing or boosting products based on competitiveness and data quality. Collaborate with Buyer Experience and Tech on ranking logic, filters and visibility signals. Pricing Accuracy & Market Competitiveness Maintain pricing accuracy across regions and detect market misalignment. Segment products into pricing buckets (KVI, premium, long tail, substitution sensitive). Surface pricing led trading opportunities for Seller Success & Sales to execute. Feature Brand Management (UK & EU) Ensure top brands meet high standards for images, GTINs, content and compliance. Improve visibility and conversion of feature brands through data and competitiveness insights. Partner with Marketing on brand level discovery, merchandising and campaigns. Google Merchant Center (GMC) Readiness Ensure catalogue data meets GMC requirements for GTINs, categorisation, attributes and pricing. Reduce GMC disapprovals and improve impression share by elevating data quality. Use GMC data to surface further content / output optimisation opportunities. Requirements Essential Marketplace or eCommerce trading, catalogue or category operations experience. Strong understanding of product data, attributes and taxonomy. Analytical ability to turn data into actionable opportunities. Strong cross functional communication and influence. Commercial awareness and attention to detail. Must be comfortable building the trading function from the ground up including frameworks, processes, segmentation logic and methodologies. Ability to handle large, unstructured datasets and segment them into actionable cohorts using robust repeatable methods. Capable of defining scalable trading frameworks such as pricing cohorts, conversion segmentation, attribute completeness scoring, and propensity to improve models. Desirable Experience with search platforms, feeds or pricing competitiveness tools. Exposure to international catalogue management. Experience influencing teams without direct ownership. Benefits Salary of £60,000 - £70,000 depending on experience. Company equity. 25 days annual leave + bank holidays. 1 extra day off for your birthday. Employee assistance programme. Perks at Work benefit platform. Opportunities for career development and progression. The role is hybrid: three days in the office during probation and 1-2 days afterwards, in our Manchester office space in Media City or central Bournemouth. Our Commitment OnBuy is an equal opportunity employer. We are dedicated to creating a fair and transparent workforce, starting with a recruitment process that does not discriminate on the basis of gender, sexual orientation, marital or civil partnership status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Just a heads up - we never use WhatsApp or any messaging apps to contact candidates. If someone reaches out this way, it isn't us; let the recruitment team know.
Marketing and Business Development Manager
UK Visas Horsham, Sussex
Marketing and Business Development Manager Location: Horsham, West Sussex (Hybrid Working) Working Hours: 37.5 hours per week Salary: £45,000 £55,000, depending on experience Our client is a long-established and highly reputable immigration firm based in Horsham, West Sussex. They specialise in corporate immigration and cater to several hundred corporate clients of varying sizes, many of whom they have worked with for several years. They re looking for an experienced, commercially driven Marketing & Business Development Manager to join them permanently. The successful candidate will be responsible for identifying new business opportunities, building strong client relationships, and driving revenue growth. The role is ideal for a motivated professional, eager to make a significant impact on organisational growth while developing their career within a supportive environment. You'll work closely with the leadership team and alongside specialist external partners. Your job is to ensure everything is aligned, on-brand, and converting. Requirements Essential Proven and demonstrable experience in a B2B marketing or business development role, ideally within a services environment Strategic thinker with the ability to analyse market data and identify growth opportunities Strong understanding of SEO principles, digital marketing, and content strategy Familiar with CRM tools/HubSpot and comfortable maintaining accurate pipeline data Experience managing social media for business, particularly LinkedIn Experience working alongside or managing external agency relationships Confident, personable, and comfortable networking in person at events Analytical thinker who can interpret performance data and make informed recommendations Excellent written communication skills Exceptional communication and negotiation skills to influence decision-makers at various levels Able to work independently and manage multiple priorities Comfortable taking leadership/ownership of marketing activities The Role Strategy & Reporting Develop and cost a marketing strategy aligned to commercial goals, monitor performance across channels, and report regularly to senior management on pipeline, market trends, and what's working. Business Development Explore new avenues of potential business, such as building referral relationships within the legal and recruitment sectors, participating in selected trade sector events (e.g., construction, technology, engineering, etc.) and creating a presence within Chambers of Commerce, local business communities and industry forums. Lead Management Chase and qualify inbound enquiries, manage leads in their CRM, and build a referral network. Attend industry events alongside the Director, approach new contacts with confidence, and nurture relationships afterwards. Support fee earners with pitch decks and tailored proposals. Digital & SEO Manage the Google Business Profile and reviews platform. Work with the SEO partner to optimise for rankings and conversions, and maintain consistent, keyword-optimised content across all platforms. Content & Social Grow their LinkedIn presence with regular, on-brand content. Review and approve blogs, web pages, videos and outbound emails produced by external partners before they go live. Test new ideas and track performance. This role is not open to Agencies - no calls or emails What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Apr 26, 2026
Full time
Marketing and Business Development Manager Location: Horsham, West Sussex (Hybrid Working) Working Hours: 37.5 hours per week Salary: £45,000 £55,000, depending on experience Our client is a long-established and highly reputable immigration firm based in Horsham, West Sussex. They specialise in corporate immigration and cater to several hundred corporate clients of varying sizes, many of whom they have worked with for several years. They re looking for an experienced, commercially driven Marketing & Business Development Manager to join them permanently. The successful candidate will be responsible for identifying new business opportunities, building strong client relationships, and driving revenue growth. The role is ideal for a motivated professional, eager to make a significant impact on organisational growth while developing their career within a supportive environment. You'll work closely with the leadership team and alongside specialist external partners. Your job is to ensure everything is aligned, on-brand, and converting. Requirements Essential Proven and demonstrable experience in a B2B marketing or business development role, ideally within a services environment Strategic thinker with the ability to analyse market data and identify growth opportunities Strong understanding of SEO principles, digital marketing, and content strategy Familiar with CRM tools/HubSpot and comfortable maintaining accurate pipeline data Experience managing social media for business, particularly LinkedIn Experience working alongside or managing external agency relationships Confident, personable, and comfortable networking in person at events Analytical thinker who can interpret performance data and make informed recommendations Excellent written communication skills Exceptional communication and negotiation skills to influence decision-makers at various levels Able to work independently and manage multiple priorities Comfortable taking leadership/ownership of marketing activities The Role Strategy & Reporting Develop and cost a marketing strategy aligned to commercial goals, monitor performance across channels, and report regularly to senior management on pipeline, market trends, and what's working. Business Development Explore new avenues of potential business, such as building referral relationships within the legal and recruitment sectors, participating in selected trade sector events (e.g., construction, technology, engineering, etc.) and creating a presence within Chambers of Commerce, local business communities and industry forums. Lead Management Chase and qualify inbound enquiries, manage leads in their CRM, and build a referral network. Attend industry events alongside the Director, approach new contacts with confidence, and nurture relationships afterwards. Support fee earners with pitch decks and tailored proposals. Digital & SEO Manage the Google Business Profile and reviews platform. Work with the SEO partner to optimise for rankings and conversions, and maintain consistent, keyword-optimised content across all platforms. Content & Social Grow their LinkedIn presence with regular, on-brand content. Review and approve blogs, web pages, videos and outbound emails produced by external partners before they go live. Test new ideas and track performance. This role is not open to Agencies - no calls or emails What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Customer Success Manager EMEA
Appear AS Southampton, Hampshire
Join Appear as our first Customer Success Manager in the UK and be the driving force behind customer outcomes, retention, and growth in a company transforming how the world watches live events. About Appear & the Opportunity Appear is a global leader in live production technology, trusted by the world's leading content creators to deliver the highest-profile live media with integrity and efficiency. With centres of excellence across Oslo, Sweden, Southampton, Singapore and Los Angeles, we combine deep engineering expertise with a passion for innovation. This is a newly created role and a unique opportunity to build something from the ground up. As Customer Success Manager for EMEA, you will be working at the intersection of customer relationships, technical delivery, and commercial growth. You will report directly to the UK Regional GM & SVP EMEA and collaborate closely with support, commercial, and product teams globally. You are joining at an exciting moment: Appear is establishing its Customer Success programme across regions, and your work in the EMEA will directly inform how we scale this globally. Your Responsibilities Customer Lifecycle & Programme Execution Execute the Customer Success programme using defined playbooks, cadences, and workflows Support local teams through all phases of the customer success programme. Ensure a consistent and high-quality customer journey across the EMEA region Feed regional insights back to improve global CS frameworks and tooling Customer Success Delivery Manage a portfolio of customers, driving adoption, value realisation, and long-term retention Establish and maintain regular engagement cadences - QBRs, check ins, and tailored success plans in collaboration with Account owners Monitor customer health proactively and address risks before they escalte Identify expansion opportunities in close collaboration with the Commercial team Support Alignment & Data Quality Ensure correct data and usage in support and customer success tooling Maintain accurate customer data and activity tracking across systems Collaborate with support and customer success teams to ensure smooth case handling and escalation Identify process gaps and contribute improvements to global operations Must-Have Experience Experience driving customer relations and lifecycle in a structured way Comfortable working with CRM, CSM or support systems (e.g. Zendesk, Salesforce) and committed to data quality Strong ability to collaborate across support, sales, and product teams in a matrix environment Commercial mindset - able to identify risks and opportunities within a customer portfolio Nice to Have Background in technical B2B environments (hardware/software products) Exposure to support operations or service delivery functions Experience in a newly established or scaling CS function Experience from working in a matrix organization Familiarity with EMEA/UK market dynamics What Does Success Look Like? In this role, you will be measured on outcomes that matter: high customer engagement across your portfolio, strong retention rates, positive customer satisfaction (CSAT/NPS), and clear visibility of customer health and risks. We also expect you to be a reliable contributor to process improvement - surfacing feedback that helps Appear get better at serving its customers globally. Why Appear? Be part of an industry-leading company trusted by the world's largest broadcasters, sports leagues, and content creators A genuinely new role - you will have real ownership and direct impact on outcomes that matter to the business Close collaboration with global leadership and operations teams across Oslo, UK, and North America A blend of customer-facing work and strategic influence - not just account management, but programme shaping Hybrid working policy and flexible hours to support work-life balance Travel and medical insurance coverage Full salary during parental leave Defined contribution pension plan Vibrant social culture with regular team events, sponsored communities, and informal after-works Practical Information Location: UK (preferably), with some travel across Europe for customer meetings and alignment with HQ Language requirements: Excellent spoken and written English required. Preferably professionally proficient in a second language, e.g. French, German, Spanish Application deadline: We consider applicants on a rolling basis - apply early Education: Bachelor's degree (Business, Engineering or similar) preferred; experience is more important than formal qualifications
Apr 26, 2026
Full time
Join Appear as our first Customer Success Manager in the UK and be the driving force behind customer outcomes, retention, and growth in a company transforming how the world watches live events. About Appear & the Opportunity Appear is a global leader in live production technology, trusted by the world's leading content creators to deliver the highest-profile live media with integrity and efficiency. With centres of excellence across Oslo, Sweden, Southampton, Singapore and Los Angeles, we combine deep engineering expertise with a passion for innovation. This is a newly created role and a unique opportunity to build something from the ground up. As Customer Success Manager for EMEA, you will be working at the intersection of customer relationships, technical delivery, and commercial growth. You will report directly to the UK Regional GM & SVP EMEA and collaborate closely with support, commercial, and product teams globally. You are joining at an exciting moment: Appear is establishing its Customer Success programme across regions, and your work in the EMEA will directly inform how we scale this globally. Your Responsibilities Customer Lifecycle & Programme Execution Execute the Customer Success programme using defined playbooks, cadences, and workflows Support local teams through all phases of the customer success programme. Ensure a consistent and high-quality customer journey across the EMEA region Feed regional insights back to improve global CS frameworks and tooling Customer Success Delivery Manage a portfolio of customers, driving adoption, value realisation, and long-term retention Establish and maintain regular engagement cadences - QBRs, check ins, and tailored success plans in collaboration with Account owners Monitor customer health proactively and address risks before they escalte Identify expansion opportunities in close collaboration with the Commercial team Support Alignment & Data Quality Ensure correct data and usage in support and customer success tooling Maintain accurate customer data and activity tracking across systems Collaborate with support and customer success teams to ensure smooth case handling and escalation Identify process gaps and contribute improvements to global operations Must-Have Experience Experience driving customer relations and lifecycle in a structured way Comfortable working with CRM, CSM or support systems (e.g. Zendesk, Salesforce) and committed to data quality Strong ability to collaborate across support, sales, and product teams in a matrix environment Commercial mindset - able to identify risks and opportunities within a customer portfolio Nice to Have Background in technical B2B environments (hardware/software products) Exposure to support operations or service delivery functions Experience in a newly established or scaling CS function Experience from working in a matrix organization Familiarity with EMEA/UK market dynamics What Does Success Look Like? In this role, you will be measured on outcomes that matter: high customer engagement across your portfolio, strong retention rates, positive customer satisfaction (CSAT/NPS), and clear visibility of customer health and risks. We also expect you to be a reliable contributor to process improvement - surfacing feedback that helps Appear get better at serving its customers globally. Why Appear? Be part of an industry-leading company trusted by the world's largest broadcasters, sports leagues, and content creators A genuinely new role - you will have real ownership and direct impact on outcomes that matter to the business Close collaboration with global leadership and operations teams across Oslo, UK, and North America A blend of customer-facing work and strategic influence - not just account management, but programme shaping Hybrid working policy and flexible hours to support work-life balance Travel and medical insurance coverage Full salary during parental leave Defined contribution pension plan Vibrant social culture with regular team events, sponsored communities, and informal after-works Practical Information Location: UK (preferably), with some travel across Europe for customer meetings and alignment with HQ Language requirements: Excellent spoken and written English required. Preferably professionally proficient in a second language, e.g. French, German, Spanish Application deadline: We consider applicants on a rolling basis - apply early Education: Bachelor's degree (Business, Engineering or similar) preferred; experience is more important than formal qualifications
Head of Estates Technical Compliance, Band 8c
NHS Gloucester, Gloucestershire
Go back Gloucestershire Hospitals NHS Foundation Trust Head of Estates Technical Compliance, Band 8c The closing date is 06 May 2026 Are you an experienced estates professional ready for a strategic leadership role where your expertise directly shapes safety, assurance, and Board-level decision making? We are seeking an exceptional leader to join us as Head of Estates Technical Compliance, ensuring the Trust meets all statutory, regulatory, and NHS estates compliance requirements across a complex estate. Working at the heart of the organisation, you will provide assurance to the Executive Team, Designated Person (DP), and Trust Board, leading estates compliance and governance. This includes HTMs/HBNs, statutory audits, and key safety areas such as fire, water, electrical resilience, medical gases, asbestos, and wider infrastructure risk. This is a highly influential role within a collaborative environment, working across partners including our wholly owned subsidiary (GMS), PFI partners, landlords, and ICs colleagues. You'll help ensure estates services remain safe, compliant, and resilient while driving continuous improvement. We are looking for a senior professional with experience in healthcare estates, facilities, or infrastructure, and strong knowledge of HTMs, HBNs, and compliance accountability frameworks. The role requires the ability to translate complex technical risk into clear insight for senior stakeholders, alongside strong leadership, communication, and influencing skills. Experience in governance or safety groups and a strong commitment to patient and staff safety are essential. Main duties of the job Lead estates governance and ensure full compliance with statutory, regulatory, and NHS requirements across the Trust estates Oversee the NHS Premises Assurance Model (PAM), including submission, action planning, and continuous improvement Chair and/or support estates safety governance groups, ensuring effective Authorising Engineer oversight and assurance frameworks Provide independent assurance through audits, inspections, and structured risk escalation processes Deliver clear, insightful Board-level reporting on estates risk, safety, compliance, and performance Contribute to business continuity planning and incident response management across estates services Lead governance and oversight of the Strategic Asset Management Plan (SAMP), ensuring alignment with organisational priorities Work in close partnership with clinical, operational, and EPRR teams to ensure integrated, resilient service delivery About us Gloucestershire Hospitals NHS Foundation Trust was formed in 2004 following a reconfiguration of health services in Gloucestershire. We provide acute hospital services across two main district general hospitals, Gloucestershire Royal Hospital and Cheltenham General Hospital, as well as maternity services at Stroud Maternity Hospital. We are proud to place people at the centre of everything we do, working as one team with a shared ambition to grow, develop and learn. Every contribution is valued, and by combining our skills and experience we support both our diverse communities and each other. Gloucestershire offers a strong sense of community and outstanding natural beauty, from historic towns to Areas of Outstanding Natural Beauty. With excellent schools, vibrant cultural life, and superb transport links to Bristol, Birmingham and London, it is an inspiring place to live and work. We are entering an exciting phase of estates transformation, investment, and modernisation. This role offers the opportunity to shape and influence the future of our estate, ensuring it remains safe, compliant, and fully equipped to support high quality clinical care for years to come. You will join a collaborative, ambitious, and supportive team that is committed to delivering excellence and continuously improving the environment in which care is delivered. Person Specification Qualifications/ Education Degree in a relevant engineering, estates, FM or safety discipline, or equivalent experience In-depth managerial, financial and contracting knowledge Evidence of Continuing Professional Development Professional membership of a relevant body (e.g., IHEEM, IWFM, IOSH/IIRSM, Engineering Council) Formal training in healthcare estates compliance, HTMs/HBNs, or safety management Experience, Skills and Knowledge Significant senior experience in Estates, FM and/or Capital within a complex acute healthcare environment Working in complex environment providing assurance to duty holder e.g. Wholly Owned Subsidiary, Private Finance Initiative (or similar) complex FM contracts Significant senior experience in Estates, FM and/or Capital within a complex acute healthcare environment Demonstrable experience leading Estates governance and compliance frameworks Experience providing assurance to senior executives, Boards or duty holders in complex legal and contractual environments e.g. WOS, PFI, Estates providers Strong knowledge of statutory legislation, NHS Assurance and Accountability Framework (AAF), HTMs/HBNs, and estates related risk Experience chairing complex safety or governance groups Ability to interpret complex technical, legal and regulatory information for non technical audiences Experience working with multiple providers and landlords to deliver compliance assurance Advanced data analysis, reporting and governance presentation skills Experience with Power BI, compliance systems and/or AI platforms Experience of major incident response or business continuity planning Leadership & Behavioural Qualities Highly developed leadership skills with the ability to influence, challenge and negotiate at all levels Strong organisational skills; able to manage competing priorities and deadlines Excellent communication, interpersonal and stakeholder management skills Ability to handle contentious, sensitive and high risk issues confidently Demonstrates initiative, resilience and a proactive approach to risk and safety Commitment to teamwork, collaboration and Trust values Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Gloucestershire Hospitals NHS Foundation Trust Address Sitewide (Beacon House, Gloucester Royal Hospital) £79,504 to £91,609 a year(pa pro rata if part time) Contract Permanent Working pattern Full time Reference number 318-26-T0253 Job locations Sitewide (Beacon House, Gloucester Royal Hospital)
Apr 26, 2026
Full time
Go back Gloucestershire Hospitals NHS Foundation Trust Head of Estates Technical Compliance, Band 8c The closing date is 06 May 2026 Are you an experienced estates professional ready for a strategic leadership role where your expertise directly shapes safety, assurance, and Board-level decision making? We are seeking an exceptional leader to join us as Head of Estates Technical Compliance, ensuring the Trust meets all statutory, regulatory, and NHS estates compliance requirements across a complex estate. Working at the heart of the organisation, you will provide assurance to the Executive Team, Designated Person (DP), and Trust Board, leading estates compliance and governance. This includes HTMs/HBNs, statutory audits, and key safety areas such as fire, water, electrical resilience, medical gases, asbestos, and wider infrastructure risk. This is a highly influential role within a collaborative environment, working across partners including our wholly owned subsidiary (GMS), PFI partners, landlords, and ICs colleagues. You'll help ensure estates services remain safe, compliant, and resilient while driving continuous improvement. We are looking for a senior professional with experience in healthcare estates, facilities, or infrastructure, and strong knowledge of HTMs, HBNs, and compliance accountability frameworks. The role requires the ability to translate complex technical risk into clear insight for senior stakeholders, alongside strong leadership, communication, and influencing skills. Experience in governance or safety groups and a strong commitment to patient and staff safety are essential. Main duties of the job Lead estates governance and ensure full compliance with statutory, regulatory, and NHS requirements across the Trust estates Oversee the NHS Premises Assurance Model (PAM), including submission, action planning, and continuous improvement Chair and/or support estates safety governance groups, ensuring effective Authorising Engineer oversight and assurance frameworks Provide independent assurance through audits, inspections, and structured risk escalation processes Deliver clear, insightful Board-level reporting on estates risk, safety, compliance, and performance Contribute to business continuity planning and incident response management across estates services Lead governance and oversight of the Strategic Asset Management Plan (SAMP), ensuring alignment with organisational priorities Work in close partnership with clinical, operational, and EPRR teams to ensure integrated, resilient service delivery About us Gloucestershire Hospitals NHS Foundation Trust was formed in 2004 following a reconfiguration of health services in Gloucestershire. We provide acute hospital services across two main district general hospitals, Gloucestershire Royal Hospital and Cheltenham General Hospital, as well as maternity services at Stroud Maternity Hospital. We are proud to place people at the centre of everything we do, working as one team with a shared ambition to grow, develop and learn. Every contribution is valued, and by combining our skills and experience we support both our diverse communities and each other. Gloucestershire offers a strong sense of community and outstanding natural beauty, from historic towns to Areas of Outstanding Natural Beauty. With excellent schools, vibrant cultural life, and superb transport links to Bristol, Birmingham and London, it is an inspiring place to live and work. We are entering an exciting phase of estates transformation, investment, and modernisation. This role offers the opportunity to shape and influence the future of our estate, ensuring it remains safe, compliant, and fully equipped to support high quality clinical care for years to come. You will join a collaborative, ambitious, and supportive team that is committed to delivering excellence and continuously improving the environment in which care is delivered. Person Specification Qualifications/ Education Degree in a relevant engineering, estates, FM or safety discipline, or equivalent experience In-depth managerial, financial and contracting knowledge Evidence of Continuing Professional Development Professional membership of a relevant body (e.g., IHEEM, IWFM, IOSH/IIRSM, Engineering Council) Formal training in healthcare estates compliance, HTMs/HBNs, or safety management Experience, Skills and Knowledge Significant senior experience in Estates, FM and/or Capital within a complex acute healthcare environment Working in complex environment providing assurance to duty holder e.g. Wholly Owned Subsidiary, Private Finance Initiative (or similar) complex FM contracts Significant senior experience in Estates, FM and/or Capital within a complex acute healthcare environment Demonstrable experience leading Estates governance and compliance frameworks Experience providing assurance to senior executives, Boards or duty holders in complex legal and contractual environments e.g. WOS, PFI, Estates providers Strong knowledge of statutory legislation, NHS Assurance and Accountability Framework (AAF), HTMs/HBNs, and estates related risk Experience chairing complex safety or governance groups Ability to interpret complex technical, legal and regulatory information for non technical audiences Experience working with multiple providers and landlords to deliver compliance assurance Advanced data analysis, reporting and governance presentation skills Experience with Power BI, compliance systems and/or AI platforms Experience of major incident response or business continuity planning Leadership & Behavioural Qualities Highly developed leadership skills with the ability to influence, challenge and negotiate at all levels Strong organisational skills; able to manage competing priorities and deadlines Excellent communication, interpersonal and stakeholder management skills Ability to handle contentious, sensitive and high risk issues confidently Demonstrates initiative, resilience and a proactive approach to risk and safety Commitment to teamwork, collaboration and Trust values Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Gloucestershire Hospitals NHS Foundation Trust Address Sitewide (Beacon House, Gloucester Royal Hospital) £79,504 to £91,609 a year(pa pro rata if part time) Contract Permanent Working pattern Full time Reference number 318-26-T0253 Job locations Sitewide (Beacon House, Gloucester Royal Hospital)
Veolia
Internal Communications Lead
Veolia Camden, London
Internal Communications Lead Salary: up to 42,000 per annum plus 17.5% bonus and other Veolia benefits Location: Hybrid Working - London Head office N1 9 JY When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Stakeholder leadership and influence Build credible and effective working relationships with stakeholders across the business, including senior colleagues, acting as the day-to-day internal communications lead for delivery planning, implementation and advice. Provide informed guidance on process, timelines, requirements, risks and communications approach, while managing expectations and maintaining momentum. Trusted communications support Operate as a reliable and knowledgeable internal communications contact for stakeholders, working in partnership with them to identify the most effective ways to communicate with colleagues and support business goals. Use sound judgement to challenge requests where needed and guide stakeholders towards practical, audience-focused solutions. Leadership without direct line management Lead the coordination of activity across the Internal Communications team and relevant contributors, ensuring ownership is clear, deadlines are met and dependencies are actively managed. Hold stakeholders and contributors to account in a constructive and professional manner to keep delivery on track. Deputising and representation Represent the Internal Communications team in meetings where required, including in the absence of the Internal Communications Manager. Lead discussions on project status, next steps, risks, actions and delivery requirements with stakeholders at varying levels of seniority. Team enablement Support the Internal Communications Manager and Head of Internal Communications by improving visibility of workload, forward planning, team capacity and project status, enabling better prioritisation and resource allocation across the function. End-to-end ownership of intake and triage Own the internal communications intake process for the team, reviewing briefs, challenging where information is incomplete or unclear, and determining the most effective route for delivery in line with business priorities, communications principles and agreed service levels. Operational leadership of delivery Lead the set-up and coordination of internal communications projects and campaigns from brief through to delivery, ensuring activity is appropriately planned, scheduled, tracked and completed. This includes aligning stakeholders, channel owners and creative support around agreed deliverables and timings. Advisory support to stakeholders Provide practical internal communications advice to stakeholders on delivery approach, sequencing, audience considerations, timings, dependencies and risks. Use informed expertise to identify where requests need refinement, reprioritisation or escalation, and to support best practice in communications planning and execution. Supporting business goals through data Work with internal customers to ensure communications activity supports business priorities, employee What we're looking for: Essential: Proven experience in a communications role with significant project management and operational coordination responsibilities, ideally within a complex or matrix organisation. Strong project management skills, with a track record of managing multiple workstreams simultaneously in a fast-paced environment. High attention to detail, strong organisation and a proactive approach to chasing actions, managing dependencies and meeting deadlines. Excellent stakeholder management skills, with the confidence to work with a wide range of colleagues, including senior stakeholders, and to keep work on track. Strong written English skills, with the ability to draft, edit and proofread content to a high standard. High confidence working with spreadsheets, data and reporting, with the ability to gather insights and present information clearly. Experience using project management tools, ideally Smartsheet, or the ability to learn quickly and champion best practice use of the tool. A collaborative mindset and a calm, solutions-focused approach when handling competing priorities and time-sensitive requests. Desirable: Experience coordinating communications across multiple channels including the intranet, newsletters, email and video. Experience supporting measurement and evaluation, including compiling analytics and feedback to inform future work. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Apr 25, 2026
Full time
Internal Communications Lead Salary: up to 42,000 per annum plus 17.5% bonus and other Veolia benefits Location: Hybrid Working - London Head office N1 9 JY When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Stakeholder leadership and influence Build credible and effective working relationships with stakeholders across the business, including senior colleagues, acting as the day-to-day internal communications lead for delivery planning, implementation and advice. Provide informed guidance on process, timelines, requirements, risks and communications approach, while managing expectations and maintaining momentum. Trusted communications support Operate as a reliable and knowledgeable internal communications contact for stakeholders, working in partnership with them to identify the most effective ways to communicate with colleagues and support business goals. Use sound judgement to challenge requests where needed and guide stakeholders towards practical, audience-focused solutions. Leadership without direct line management Lead the coordination of activity across the Internal Communications team and relevant contributors, ensuring ownership is clear, deadlines are met and dependencies are actively managed. Hold stakeholders and contributors to account in a constructive and professional manner to keep delivery on track. Deputising and representation Represent the Internal Communications team in meetings where required, including in the absence of the Internal Communications Manager. Lead discussions on project status, next steps, risks, actions and delivery requirements with stakeholders at varying levels of seniority. Team enablement Support the Internal Communications Manager and Head of Internal Communications by improving visibility of workload, forward planning, team capacity and project status, enabling better prioritisation and resource allocation across the function. End-to-end ownership of intake and triage Own the internal communications intake process for the team, reviewing briefs, challenging where information is incomplete or unclear, and determining the most effective route for delivery in line with business priorities, communications principles and agreed service levels. Operational leadership of delivery Lead the set-up and coordination of internal communications projects and campaigns from brief through to delivery, ensuring activity is appropriately planned, scheduled, tracked and completed. This includes aligning stakeholders, channel owners and creative support around agreed deliverables and timings. Advisory support to stakeholders Provide practical internal communications advice to stakeholders on delivery approach, sequencing, audience considerations, timings, dependencies and risks. Use informed expertise to identify where requests need refinement, reprioritisation or escalation, and to support best practice in communications planning and execution. Supporting business goals through data Work with internal customers to ensure communications activity supports business priorities, employee What we're looking for: Essential: Proven experience in a communications role with significant project management and operational coordination responsibilities, ideally within a complex or matrix organisation. Strong project management skills, with a track record of managing multiple workstreams simultaneously in a fast-paced environment. High attention to detail, strong organisation and a proactive approach to chasing actions, managing dependencies and meeting deadlines. Excellent stakeholder management skills, with the confidence to work with a wide range of colleagues, including senior stakeholders, and to keep work on track. Strong written English skills, with the ability to draft, edit and proofread content to a high standard. High confidence working with spreadsheets, data and reporting, with the ability to gather insights and present information clearly. Experience using project management tools, ideally Smartsheet, or the ability to learn quickly and champion best practice use of the tool. A collaborative mindset and a calm, solutions-focused approach when handling competing priorities and time-sensitive requests. Desirable: Experience coordinating communications across multiple channels including the intranet, newsletters, email and video. Experience supporting measurement and evaluation, including compiling analytics and feedback to inform future work. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

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