PA to the Senior Leadership team ( Maternity Cover) We have an exciting opportunity for a highly motivated and enthusiastic individual to join an international children s charity as the Personal Assistant (PA) to the Senior Leadership Directors. Position: PA to the Senior Leadership team Location: Milton Keynes / Hybrid 2 days a week in the office Hours: Full time 36.5 hours per week Contract: 12 Month Fixed Term Contract Salary: circa £30,874 per annum good range of benefits Closing Date: 23rd April 2026. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified. About the Role This is a key support role providing high level administrative and organisational assistance to senior leaders. You will play an important part in ensuring the smooth running of the directorate and enabling leaders to focus on delivering impact. Key responsibilities include: Providing full executive support including diary management, meetings and correspondence Acting as a key point of contact for internal teams and external stakeholders Preparing reports, presentations and documents to a high standard Coordinating meetings, events, away days and internal activities Supporting project delivery and ensuring deadlines are met Managing complex travel arrangements including itineraries and logistics Supporting wider directorate activity and contributing to team effectiveness About you: Proven Experience: A successful track record of supporting directors or chief executives, demonstrating the ability to work efficiently within an organisational framework. Organisational Skills: Exceptional organisational abilities with a keen attention to detail, ensuring all tasks are completed accurately and efficiently. Communication Skills: Excellent written and verbal communication skills, capable of liaising effectively with a broad range of stakeholders. Motivation and Enthusiasm: A proactive and enthusiastic approach to work, with a passion for contributing to a mission-driven organisation. Flexibility: The ability to adapt to changing priorities and work effectively in a dynamic environment. The charity s Christian identity underpins everything they do. As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it. Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. Benefits include: a flexible and supportive working culture, pension scheme (with employer contributions), generous holiday allowance, free parking (Milton Keynes office), opportunities for faith-based gatherings, prayer, and devotionals and a welcoming, purpose-driven team who are passionate about making a difference. About the Organisation Joining the charity means becoming part of an energetic and flexible team committed to making a positive impact in the world. As an employee, you will play a crucial role in supporting Fundraising efforts, helping to drive the mission forward. You will have the opportunity to work in an environment that values collaboration, innovation, and dedication to humanitarian causes. Our client values diversity and aspires to reflect this in their workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability. Other roles you may have experience of could include; Executive Assistant, Senior Administrator, Team Assistant, Office Manager, Executive Support Officer, Personal Assistant. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 23, 2026
Contractor
PA to the Senior Leadership team ( Maternity Cover) We have an exciting opportunity for a highly motivated and enthusiastic individual to join an international children s charity as the Personal Assistant (PA) to the Senior Leadership Directors. Position: PA to the Senior Leadership team Location: Milton Keynes / Hybrid 2 days a week in the office Hours: Full time 36.5 hours per week Contract: 12 Month Fixed Term Contract Salary: circa £30,874 per annum good range of benefits Closing Date: 23rd April 2026. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified. About the Role This is a key support role providing high level administrative and organisational assistance to senior leaders. You will play an important part in ensuring the smooth running of the directorate and enabling leaders to focus on delivering impact. Key responsibilities include: Providing full executive support including diary management, meetings and correspondence Acting as a key point of contact for internal teams and external stakeholders Preparing reports, presentations and documents to a high standard Coordinating meetings, events, away days and internal activities Supporting project delivery and ensuring deadlines are met Managing complex travel arrangements including itineraries and logistics Supporting wider directorate activity and contributing to team effectiveness About you: Proven Experience: A successful track record of supporting directors or chief executives, demonstrating the ability to work efficiently within an organisational framework. Organisational Skills: Exceptional organisational abilities with a keen attention to detail, ensuring all tasks are completed accurately and efficiently. Communication Skills: Excellent written and verbal communication skills, capable of liaising effectively with a broad range of stakeholders. Motivation and Enthusiasm: A proactive and enthusiastic approach to work, with a passion for contributing to a mission-driven organisation. Flexibility: The ability to adapt to changing priorities and work effectively in a dynamic environment. The charity s Christian identity underpins everything they do. As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it. Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. Benefits include: a flexible and supportive working culture, pension scheme (with employer contributions), generous holiday allowance, free parking (Milton Keynes office), opportunities for faith-based gatherings, prayer, and devotionals and a welcoming, purpose-driven team who are passionate about making a difference. About the Organisation Joining the charity means becoming part of an energetic and flexible team committed to making a positive impact in the world. As an employee, you will play a crucial role in supporting Fundraising efforts, helping to drive the mission forward. You will have the opportunity to work in an environment that values collaboration, innovation, and dedication to humanitarian causes. Our client values diversity and aspires to reflect this in their workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability. Other roles you may have experience of could include; Executive Assistant, Senior Administrator, Team Assistant, Office Manager, Executive Support Officer, Personal Assistant. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
St Peter's Church West Molesey
West Molesey, Surrey
Opportunity to pioneer work with children of all ages within the local community at an exciting Community Hub. The Rising Generation Pastor will oversee a team of children's and youth workers, supporting them in offering a wide range of groups and events. Overall responsibilities include: - Overseeing all areas of ministry to the rising generation (0 - 18 year olds) within the church and the local community, including holding the overall vision. - Line managing the youth team including the Assistant Youth Pastor, PAIS Apprentice team leader and Trainee Kids and Families Pastor. - Engaging with local schools and building on existing relationships. - Overseeing the rising generation budget and engaging with the fundraising team to seek funding opportunities. General Duties: - To find and initiate innovative ways of engaging with children, young people and their families both within the local community and those already engaged with church. - To work with the Rector, the PCC and rising generation team in growing the St Peter's vision and strategy for reaching the rising generation in our local community and helping them grow as followers of Jesus. - To oversee the running of a range of different activities and projects for children and young people in the St Peter's Community and Youth Hub. - Work alongside mission partners such as PAIS and Scripture Union. - To visit local schools regularly and lead acts of worship within them. - To lead lunchtime and/or after school activities in schools, including expanding use of our Youth Alpha material. - To assist in providing chaplaincy as requested within the local schools and to seek opportunities to grow mission. Safeguarding - To oversee the Children's and Youth Ministry in a way that follows National Safeguarding Guidelines. - To respond effectively and appropriately to any safeguarding concerns as they arise, following the safeguarding protocol. - To build and maintain consistent appropriate relationships with children and young people in person (employed staff or volunteer team members must not engage in exclusive or romantic relationships with young people under the age of 18 or vulnerable adults as this against the law and could result in prosecution). Person specification: - Leadership qualities with the ability to manage a team and work with volunteer leaders. - Clear and effective communicator with people of varying ages and in particular children, young people and parents. - Ability to work missionally within the local community. - Ability to come up with creative ideas for engaging with children and young people. - Developed organisational skills. - The ability to work using own initiative when required, as well as to work with a team. - Good pastoral skills with the ability to relate easily and sensitively to a wide range of different people. - Ability to show resilience and robustness when dealing with challenges and maintain a positive attitude to problem solving. - Ability to troubleshoot in high pressure situations. - Computer literate and able to enage with new technologies. - Abiltiy to work in sympathy with the aims and ethos of the Church of England. Personal attributes: - A vibrant faith and love of Jesus which they are excited about sharing - Reliability - Flexibility - Willingness to recieve feedback and seek to learn from it - Honesty and integrity - Ability to deal sensitively with confidential information We believe that prayer and discernment are fundamental to St Peter's achieving it's mission of restoring relationships and transforming lives. As a staff member you are expected to: - Attend meetings involving prayer and worship. - Be committed to St Peter's Mission, values and beliefs. - Maintain your own spiritual development, discover your gifts/callings and grow in discipleship. - Live out Christian values as you represent St Peter's externally. As a church we are committed to the appropriate development of every team member. Funding will be provided for training and development. This role carries a Genuine Occupational Requirement (GOR) that the successful applicant is a committed Christian and part of the church family.
Apr 22, 2026
Full time
Opportunity to pioneer work with children of all ages within the local community at an exciting Community Hub. The Rising Generation Pastor will oversee a team of children's and youth workers, supporting them in offering a wide range of groups and events. Overall responsibilities include: - Overseeing all areas of ministry to the rising generation (0 - 18 year olds) within the church and the local community, including holding the overall vision. - Line managing the youth team including the Assistant Youth Pastor, PAIS Apprentice team leader and Trainee Kids and Families Pastor. - Engaging with local schools and building on existing relationships. - Overseeing the rising generation budget and engaging with the fundraising team to seek funding opportunities. General Duties: - To find and initiate innovative ways of engaging with children, young people and their families both within the local community and those already engaged with church. - To work with the Rector, the PCC and rising generation team in growing the St Peter's vision and strategy for reaching the rising generation in our local community and helping them grow as followers of Jesus. - To oversee the running of a range of different activities and projects for children and young people in the St Peter's Community and Youth Hub. - Work alongside mission partners such as PAIS and Scripture Union. - To visit local schools regularly and lead acts of worship within them. - To lead lunchtime and/or after school activities in schools, including expanding use of our Youth Alpha material. - To assist in providing chaplaincy as requested within the local schools and to seek opportunities to grow mission. Safeguarding - To oversee the Children's and Youth Ministry in a way that follows National Safeguarding Guidelines. - To respond effectively and appropriately to any safeguarding concerns as they arise, following the safeguarding protocol. - To build and maintain consistent appropriate relationships with children and young people in person (employed staff or volunteer team members must not engage in exclusive or romantic relationships with young people under the age of 18 or vulnerable adults as this against the law and could result in prosecution). Person specification: - Leadership qualities with the ability to manage a team and work with volunteer leaders. - Clear and effective communicator with people of varying ages and in particular children, young people and parents. - Ability to work missionally within the local community. - Ability to come up with creative ideas for engaging with children and young people. - Developed organisational skills. - The ability to work using own initiative when required, as well as to work with a team. - Good pastoral skills with the ability to relate easily and sensitively to a wide range of different people. - Ability to show resilience and robustness when dealing with challenges and maintain a positive attitude to problem solving. - Ability to troubleshoot in high pressure situations. - Computer literate and able to enage with new technologies. - Abiltiy to work in sympathy with the aims and ethos of the Church of England. Personal attributes: - A vibrant faith and love of Jesus which they are excited about sharing - Reliability - Flexibility - Willingness to recieve feedback and seek to learn from it - Honesty and integrity - Ability to deal sensitively with confidential information We believe that prayer and discernment are fundamental to St Peter's achieving it's mission of restoring relationships and transforming lives. As a staff member you are expected to: - Attend meetings involving prayer and worship. - Be committed to St Peter's Mission, values and beliefs. - Maintain your own spiritual development, discover your gifts/callings and grow in discipleship. - Live out Christian values as you represent St Peter's externally. As a church we are committed to the appropriate development of every team member. Funding will be provided for training and development. This role carries a Genuine Occupational Requirement (GOR) that the successful applicant is a committed Christian and part of the church family.
Fundraising Assistant Permanent 30 hours per week £29,097 full time equivalent (£23,278 for 30 hours per week) Site based Closing date: 20th May 2026 The Shakespeare Hospice is looking for an enthusiastic and highly organised Fundraising Assistant to join our Income Generation team and play a central role in supporting the Hospice's fundraising activity. The role is the first point of contact for many of our supporters, helping to ensure every interaction with the Hospice is positive, responsive and meaningful. You will act as a key coordination point across the fundraising team, supporting campaigns, community fundraising, events and supporter communications. Working closely with colleagues across the organisation, you will help ensure that fundraising activity runs smoothly and that opportunities to engage and thank supporters are maximised. This role is pivotal in making supporters feel valued and connected to the Hospice, helping to turn initial engagement into long-term relationships. You will be someone who enjoys working with people and takes pride in providing excellent supporter care. You will have strong organisational skills and the ability to manage multiple activities while maintaining attention to detail. Experience in fundraising, events, customer engagement or supporter care would be beneficial, although full training will be provided. Every interaction you manage will help ensure supporters feel connected to the Hospice and inspired to continue supporting the care we provide to families across South Warwickshire. Full details of the role can be found by clicking apply . We can offer: Competitive salary Generous annual leave entitlement 35 days including statutory bank holidays, rising to 37 days after 5 years continuous service and 39 days after 10 years continuous service (pro rata for part-time) Contributory pension scheme Free on-site car parking Family-friendly policies, including enhanced maternity, adoption and paternity pay Occupational sick pay Free 24-hour confidential advice and support via our Employee Assistance Programme Flexible working Staff Wellbeing Programme A comprehensive induction plan Training and development opportunities for staff where relevant to role Free eye tests Candidates must be able to demonstrate their eligibility to work in the UK. The Shakespeare Hospice reserves the right to close adverts early should we receive enough applications. All data is processed in accordance with our privacy policy, which can be found on our website.
Apr 22, 2026
Full time
Fundraising Assistant Permanent 30 hours per week £29,097 full time equivalent (£23,278 for 30 hours per week) Site based Closing date: 20th May 2026 The Shakespeare Hospice is looking for an enthusiastic and highly organised Fundraising Assistant to join our Income Generation team and play a central role in supporting the Hospice's fundraising activity. The role is the first point of contact for many of our supporters, helping to ensure every interaction with the Hospice is positive, responsive and meaningful. You will act as a key coordination point across the fundraising team, supporting campaigns, community fundraising, events and supporter communications. Working closely with colleagues across the organisation, you will help ensure that fundraising activity runs smoothly and that opportunities to engage and thank supporters are maximised. This role is pivotal in making supporters feel valued and connected to the Hospice, helping to turn initial engagement into long-term relationships. You will be someone who enjoys working with people and takes pride in providing excellent supporter care. You will have strong organisational skills and the ability to manage multiple activities while maintaining attention to detail. Experience in fundraising, events, customer engagement or supporter care would be beneficial, although full training will be provided. Every interaction you manage will help ensure supporters feel connected to the Hospice and inspired to continue supporting the care we provide to families across South Warwickshire. Full details of the role can be found by clicking apply . We can offer: Competitive salary Generous annual leave entitlement 35 days including statutory bank holidays, rising to 37 days after 5 years continuous service and 39 days after 10 years continuous service (pro rata for part-time) Contributory pension scheme Free on-site car parking Family-friendly policies, including enhanced maternity, adoption and paternity pay Occupational sick pay Free 24-hour confidential advice and support via our Employee Assistance Programme Flexible working Staff Wellbeing Programme A comprehensive induction plan Training and development opportunities for staff where relevant to role Free eye tests Candidates must be able to demonstrate their eligibility to work in the UK. The Shakespeare Hospice reserves the right to close adverts early should we receive enough applications. All data is processed in accordance with our privacy policy, which can be found on our website.
Fundraising Assistant Farringdon, Greater London (Hybrid) £26,500 per year Full-time Permanent Health Closing date: 03 May 2026 at 17:00 Job Description The Fundraising Assistant will be an integral part of a dynamic and unstoppable fundraising department. The role will be a chance for someone to learn about all types of fundraising whilst meeting with a diverse range of supporters and generating funds for the charity across a range of income streams. For this role you will need to have great attention to detail, be highly organized as well as the ability to be flexible as things can change quickly in fundraising. You will also have the enthusiasm and willingness to learn new skills and the confidence to pick up the phone and bring positivity and joy to our supporters. This is a great opportunity for someone looking to learn about fundraising in a busy, fun and supportive environment. At Sarcoma UK, we are committed to building an inclusive and diverse workforce. We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process. Benefits Flexible working options including hybrid working Pension with 5% employer contribution 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year Additional day off for your birthday Volunteering day per year Enhanced sick, maternity and adoption pay Sarcoma UK Life Insurance Scheme Health and wellbeing: Health Cash Plan Therapy sessions Wellbeing Group Team activities throughout the year Interest free season ticket and bicycle loan Our Promise We are shaped and driven by people affected by sarcoma: we listen to and learn from the experiences of patients and families. We are committed to equity: everyone affected by sarcoma should be able to access the same quality of care, information and support. We collaborate to make a bigger impact: we work with healthcare professionals, researchers, organisations and policymakers to achieve more together. We uphold the highest standards: we use evidence and expertise to push for better care, treatment and research. We are relentlessly ambitious: sarcoma is decades behind other cancers. We will use every opportunity to close that gap. Duties and key responsibilities Fundraising Support Provide administration and operational support across the fundraising team. Respond promptly and professionally to fundraising enquiries via post, email, and phone, offering support, guidance and thanking donors and fundraisers. Develop excellent and enduring relationships with current and potential supporters. Send fundraising materials (including t-shirts, information packs, etc.) to supporters. Support challenge event fundraising by stewarding fundraisers, providing logistical support and administrative duties. Support the delivery of community campaigns, concentrating on the innovative fundraising elements, and providing stewardship to fundraisers. Support the planning and delivery of campaigns and special events and provide on the day support. Provide research support across the whole fundraising team, which may include researching corporates, trusts and foundations and community fundraising opportunities. Keep up to date with the work of the charity and communicate this to supporters in a compelling manner. Represent Sarcoma UK at events as required. Administrative Support Monitor the fundraising section on Sarcoma UK's website, ensuring all fundraising pages are kept up to date and relevant. Produce regular reports on fundraising activities, including data from JustGiving, Enthuse, and GoFundMe, ensuring accurate tracking and evaluation. Work with the database and fundraising teams to evaluate and analyse fundraising activities. Contribute to the smooth running of the organisation, assisting with general office and digital administrative tasks and ensuring processes are followed consistently. Stock and Online Shop Monitor Sarcoma UK's online shop and ecommerce platform. Ensuring it is regularly updated with accurate product listings and that orders are processed efficiently, meeting supporter expectations. Assist with maintaining external storage unit and keeping records of the contents. Liaise with suppliers, process orders, and ensure smooth fulfilment of orders. Research and create new merchandise and fundraising materials, keeping up to date with new trends and ensure offering is fresh and innovative. Other Maintain accurate and up to date supporter records on Sarcoma UK's database (Raiser's Edge). To undertake all duties in line with the Sarcoma UK's policies, procedures and regulations ensuring that the work. The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK. How to apply To read the full job description and submit your application, please visit the link below: Click here to apply
Apr 22, 2026
Full time
Fundraising Assistant Farringdon, Greater London (Hybrid) £26,500 per year Full-time Permanent Health Closing date: 03 May 2026 at 17:00 Job Description The Fundraising Assistant will be an integral part of a dynamic and unstoppable fundraising department. The role will be a chance for someone to learn about all types of fundraising whilst meeting with a diverse range of supporters and generating funds for the charity across a range of income streams. For this role you will need to have great attention to detail, be highly organized as well as the ability to be flexible as things can change quickly in fundraising. You will also have the enthusiasm and willingness to learn new skills and the confidence to pick up the phone and bring positivity and joy to our supporters. This is a great opportunity for someone looking to learn about fundraising in a busy, fun and supportive environment. At Sarcoma UK, we are committed to building an inclusive and diverse workforce. We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process. Benefits Flexible working options including hybrid working Pension with 5% employer contribution 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year Additional day off for your birthday Volunteering day per year Enhanced sick, maternity and adoption pay Sarcoma UK Life Insurance Scheme Health and wellbeing: Health Cash Plan Therapy sessions Wellbeing Group Team activities throughout the year Interest free season ticket and bicycle loan Our Promise We are shaped and driven by people affected by sarcoma: we listen to and learn from the experiences of patients and families. We are committed to equity: everyone affected by sarcoma should be able to access the same quality of care, information and support. We collaborate to make a bigger impact: we work with healthcare professionals, researchers, organisations and policymakers to achieve more together. We uphold the highest standards: we use evidence and expertise to push for better care, treatment and research. We are relentlessly ambitious: sarcoma is decades behind other cancers. We will use every opportunity to close that gap. Duties and key responsibilities Fundraising Support Provide administration and operational support across the fundraising team. Respond promptly and professionally to fundraising enquiries via post, email, and phone, offering support, guidance and thanking donors and fundraisers. Develop excellent and enduring relationships with current and potential supporters. Send fundraising materials (including t-shirts, information packs, etc.) to supporters. Support challenge event fundraising by stewarding fundraisers, providing logistical support and administrative duties. Support the delivery of community campaigns, concentrating on the innovative fundraising elements, and providing stewardship to fundraisers. Support the planning and delivery of campaigns and special events and provide on the day support. Provide research support across the whole fundraising team, which may include researching corporates, trusts and foundations and community fundraising opportunities. Keep up to date with the work of the charity and communicate this to supporters in a compelling manner. Represent Sarcoma UK at events as required. Administrative Support Monitor the fundraising section on Sarcoma UK's website, ensuring all fundraising pages are kept up to date and relevant. Produce regular reports on fundraising activities, including data from JustGiving, Enthuse, and GoFundMe, ensuring accurate tracking and evaluation. Work with the database and fundraising teams to evaluate and analyse fundraising activities. Contribute to the smooth running of the organisation, assisting with general office and digital administrative tasks and ensuring processes are followed consistently. Stock and Online Shop Monitor Sarcoma UK's online shop and ecommerce platform. Ensuring it is regularly updated with accurate product listings and that orders are processed efficiently, meeting supporter expectations. Assist with maintaining external storage unit and keeping records of the contents. Liaise with suppliers, process orders, and ensure smooth fulfilment of orders. Research and create new merchandise and fundraising materials, keeping up to date with new trends and ensure offering is fresh and innovative. Other Maintain accurate and up to date supporter records on Sarcoma UK's database (Raiser's Edge). To undertake all duties in line with the Sarcoma UK's policies, procedures and regulations ensuring that the work. The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK. How to apply To read the full job description and submit your application, please visit the link below: Click here to apply
The Shakespeare Hospice
Stratford-upon-avon, Warwickshire
The Shakespeare Hospice is looking for an enthusiastic and highly organised Fundraising Assistant to join our Income Generation team and play a central role in supporting the Hospice s fundraising activity. This role is the first point of contact for many of our supporters, helping to ensure every interaction with the Hospice is positive, responsive and meaningful. You will act as a key coordination point across the fundraising team, supporting campaigns, community fundraising, events and supporter communications. Working closely with colleagues across the organisation, you will help to ensure that fundraising activity runs smoothly and that opportunities to engage and thank supporters are maximised. This role is pivotal in ensuring that supporters feel valued and connected to the Hospice, helping to turn initial engagement into long-term relationships. You will be someone who enjoys working with people and takes pride in providing excellent supporter care. You will have strong organisational skills and the ability to manage multiple activities while maintaining attention to detail. Experience in fundraising, events, customer engagement or supporter care would be beneficial, although full training will be provided. Every interaction you manage will help ensure supporters feel connected to the Hospice and inspired to continue supporting the care we provide to families across South Warwickshire.
Apr 22, 2026
Full time
The Shakespeare Hospice is looking for an enthusiastic and highly organised Fundraising Assistant to join our Income Generation team and play a central role in supporting the Hospice s fundraising activity. This role is the first point of contact for many of our supporters, helping to ensure every interaction with the Hospice is positive, responsive and meaningful. You will act as a key coordination point across the fundraising team, supporting campaigns, community fundraising, events and supporter communications. Working closely with colleagues across the organisation, you will help to ensure that fundraising activity runs smoothly and that opportunities to engage and thank supporters are maximised. This role is pivotal in ensuring that supporters feel valued and connected to the Hospice, helping to turn initial engagement into long-term relationships. You will be someone who enjoys working with people and takes pride in providing excellent supporter care. You will have strong organisational skills and the ability to manage multiple activities while maintaining attention to detail. Experience in fundraising, events, customer engagement or supporter care would be beneficial, although full training will be provided. Every interaction you manage will help ensure supporters feel connected to the Hospice and inspired to continue supporting the care we provide to families across South Warwickshire.
Conveyancing Solicitor / Chartered Legal Executive / Licenced Conveyancer Location: Southam Hybrid Working Available Salary up to £50,000 per annum Commensurate with Experience Are you an experienced Conveyancing Solicitor or Chartered Legal Executive looking for a fresh start in a role where your expertise will truly shine? We re working with one of the region s most respected, multi-office law firms to find the right legal professional to join their Southam team. This is a stand-alone, autonomous role , perfect for someone who enjoys managing their own caseload while being well-supported by an experienced legal assistant . You ll be working from a modern, friendly office in a beautiful town-centre location with free parking just a short walk away. Why Join This Firm? Lexcel and CQS accredited Legal 500-recognised Outstanding local reputation across Coventry, Warwickshire and surrounding areas A team culture that truly values work-life balance What You ll Be Doing: Managing a full range of residential conveyancing matters: freehold and leasehold sales and purchases, remortgages, transfers of equity, shared ownership, and new builds, supported by an experienced paralegal Liaising confidently with clients, lenders, referrers, HM Land Registry, and fellow solicitors Delivering excellent client care in every transaction Who we're looking for: Suitable candidates are likely to have: Qualified status - solicitor, chartered legal executive or licenced conveyancer Up to date experience of running your own caseload from start to finish Excellent communication skills The ability to work autonomously Excellent client care skills This is a permanent job working 9am to 5pm Monday to Fr iday (35 per week) Home working is available part of the week. Flexible hours will be considered. Benefits include: Annual salary reviews 23 days holiday (increasing to 27), plus 8 days' bank holidays 2 days additional leave between Christmas and New Year (office closure) Your birthday off, from your second year of employment Holiday buy and sell scheme. Buy or sell up to 5 days holiday per year Company Sick Pay (on completion of probation period) Company Pension Scheme Discounted legal fees (on completion of probation period) Simply Health healthcare scheme (on completion of probation period) Death in service benefits 3 x salary (on completion of probation period) Long service awards Career development and regular performance reviews Support with training for industry-specific qualifications, training contracts, SQE etc. Technical and personal skills training Community and fundraising events Full induction programme Virtual GP Funeral Planning and support Group Life Employee Assistance Programme Bereavement and Probate helpline and counselling service Home working part of the week Note : A competitive salary is offered, which will be commensurate with experience. Salary stated above is given as a guideline, in line with market rate. The information given above is correct to the best of our knowledge. For more information, please contact Tracey at Talentwise Solutions Legal Recruitment About Talentwise Solutions Legal Recruitment Talentwise Solutions Legal Recruitment is a family-run, boutique recruitment agency specialising in legal professional and legal support jobs throughout Coventry and Warwickshire, Birmingham and the Midlands. We offer a tailored service, to find the right role and the right cultural fit for our candidates, and rest assured we will never forward your CV to any firm without first gaining your consent. About Your Consultant Tracey is the Owner and Managing Director of Talentwise Solutions Legal Recruitment, where her focus is on offering a prestigious, consultative, open, and honest service the way she believes recruitment should be! Tracey s passion for recruitment in the legal sector goes back over thirty years, and today it s stronger than ever. Tracey prides herself on her personalised approach to recruiting and will be on hand to guide you through every stage of the process from initial application through to job offer. You know your career is in great hands with Tracey s experience and expertise. Know anyone who might be interested ? We offer generous bonuses up to £500 for successful referrals. Conditions apply - contact us or view our website for details.
Apr 18, 2026
Full time
Conveyancing Solicitor / Chartered Legal Executive / Licenced Conveyancer Location: Southam Hybrid Working Available Salary up to £50,000 per annum Commensurate with Experience Are you an experienced Conveyancing Solicitor or Chartered Legal Executive looking for a fresh start in a role where your expertise will truly shine? We re working with one of the region s most respected, multi-office law firms to find the right legal professional to join their Southam team. This is a stand-alone, autonomous role , perfect for someone who enjoys managing their own caseload while being well-supported by an experienced legal assistant . You ll be working from a modern, friendly office in a beautiful town-centre location with free parking just a short walk away. Why Join This Firm? Lexcel and CQS accredited Legal 500-recognised Outstanding local reputation across Coventry, Warwickshire and surrounding areas A team culture that truly values work-life balance What You ll Be Doing: Managing a full range of residential conveyancing matters: freehold and leasehold sales and purchases, remortgages, transfers of equity, shared ownership, and new builds, supported by an experienced paralegal Liaising confidently with clients, lenders, referrers, HM Land Registry, and fellow solicitors Delivering excellent client care in every transaction Who we're looking for: Suitable candidates are likely to have: Qualified status - solicitor, chartered legal executive or licenced conveyancer Up to date experience of running your own caseload from start to finish Excellent communication skills The ability to work autonomously Excellent client care skills This is a permanent job working 9am to 5pm Monday to Fr iday (35 per week) Home working is available part of the week. Flexible hours will be considered. Benefits include: Annual salary reviews 23 days holiday (increasing to 27), plus 8 days' bank holidays 2 days additional leave between Christmas and New Year (office closure) Your birthday off, from your second year of employment Holiday buy and sell scheme. Buy or sell up to 5 days holiday per year Company Sick Pay (on completion of probation period) Company Pension Scheme Discounted legal fees (on completion of probation period) Simply Health healthcare scheme (on completion of probation period) Death in service benefits 3 x salary (on completion of probation period) Long service awards Career development and regular performance reviews Support with training for industry-specific qualifications, training contracts, SQE etc. Technical and personal skills training Community and fundraising events Full induction programme Virtual GP Funeral Planning and support Group Life Employee Assistance Programme Bereavement and Probate helpline and counselling service Home working part of the week Note : A competitive salary is offered, which will be commensurate with experience. Salary stated above is given as a guideline, in line with market rate. The information given above is correct to the best of our knowledge. For more information, please contact Tracey at Talentwise Solutions Legal Recruitment About Talentwise Solutions Legal Recruitment Talentwise Solutions Legal Recruitment is a family-run, boutique recruitment agency specialising in legal professional and legal support jobs throughout Coventry and Warwickshire, Birmingham and the Midlands. We offer a tailored service, to find the right role and the right cultural fit for our candidates, and rest assured we will never forward your CV to any firm without first gaining your consent. About Your Consultant Tracey is the Owner and Managing Director of Talentwise Solutions Legal Recruitment, where her focus is on offering a prestigious, consultative, open, and honest service the way she believes recruitment should be! Tracey s passion for recruitment in the legal sector goes back over thirty years, and today it s stronger than ever. Tracey prides herself on her personalised approach to recruiting and will be on hand to guide you through every stage of the process from initial application through to job offer. You know your career is in great hands with Tracey s experience and expertise. Know anyone who might be interested ? We offer generous bonuses up to £500 for successful referrals. Conditions apply - contact us or view our website for details.
Legal Compliance Administrator Location: Leamington Spa Town Centre Salary c£25,000 per annum We are looking for a compliance administrator to join a very well-established, multi-office law firm in Leamington Spa town centre. This role would suit an experienced legal assistant or legal administrator who has an interest in working within legal compliance About the Firm This well-established, multi-office law firm has steadily grown their office network in recent years including two strategic acquisitions. he firm are Lexcel and CQS accredited and are recognised by the Legal 500. They are very well-established, with an excellent reputation throughout the region and a commitment to training and development for all employees. What s involved? Duties will include: Providing administrative support to the Risk and Compliance Officer and Managing Director Auditing anti-money laundering and counterterrorist financing compliance Recording the outcomes of file reviews and checking that corrective actions have been taken by required deadlines Recording compliance breaches in the risk register and following up to check the necessary compliance has been undertaken to close risks Providing administrative support in preparation for Lexcel, CQS and SRA audits Supporting departments with compliance queries, liaising with Risk and Compliance Manager to resolve queries Assisting with onboarding queries and document verification checks Supporting departments with compliance training Who we re looking for: Suitable candidates are likely to have: A desire to establish a career within legal compliance Previous experience of working in a legal administration role An interest in AI and technology Proficiency in using MS Word, Excel and Outlook Excellent levels of accuracy and attention to detail Good prioritisation and organisational skills What s on offer: This is a full-time permanent job which is fully office-based in Leamington Spa. Travel to other offices will also be required. Hours of work are 9am to 5pm Monday to Friday. Benefits include: 23 days holiday (increasing to 27), plus 8 days bank holidays 2 days additional leave between Christmas and New Year (office closure) Your birthday off, from your second year of employment Holiday buy and sell scheme. Buy or sell up to 5 days holiday per year Company Sick Pay (on completion of probation period) Company Pension Scheme Discounted legal fees (on completion of probation period) BUPA healthcare scheme (on completion of probation period) Death in service benefits 3 x salary (on completion of probation period) Long service awards Career development and regular performance reviews Technical and personal skills training Community and fundraising events Full induction programme Virtual GP Funeral Planning and support Group Life Employee Assistance Programme Bereavement and Probate helpline and counselling service Home working one day per week Note : Salary stated above is given as a guideline, in line with market rate and will be wholly commensurate with experience. The information given above is correct to the best of our knowledge. For more information, please contact Tracey at Talentwise Solutions Legal Recruitment About Talentwise Solutions Legal Recruitment Talentwise Solutions Legal Recruitment is a family-run, boutique recruitment agency specialising in legal professional and legal support jobs throughout Coventry and Warwickshire, Birmingham and the Midlands. We offer a tailored service, to find the right role and the right cultural fit for our candidates, and rest assured we will never forward your CV to any firm without first gaining your consent. About Your Consultant Tracey is the Owner and Managing Director of Talentwise Solutions Legal Recruitment, where her focus is on offering a prestigious, consultative, open, and honest service the way she believes recruitment should be! Tracey s passion for recruitment in the legal sector goes back over thirty years, and today it s stronger than ever. Tracey prides herself on her personalised approach to recruiting and will be on hand to guide you through every stage of the process from initial application through to job offer. You know your career is in great hands with Tracey s experience and expertise. Know anyone who might be interested ? We offer generous bonuses up to £500 for successful referrals. Conditions apply - contact us or view our website for details.
Apr 17, 2026
Full time
Legal Compliance Administrator Location: Leamington Spa Town Centre Salary c£25,000 per annum We are looking for a compliance administrator to join a very well-established, multi-office law firm in Leamington Spa town centre. This role would suit an experienced legal assistant or legal administrator who has an interest in working within legal compliance About the Firm This well-established, multi-office law firm has steadily grown their office network in recent years including two strategic acquisitions. he firm are Lexcel and CQS accredited and are recognised by the Legal 500. They are very well-established, with an excellent reputation throughout the region and a commitment to training and development for all employees. What s involved? Duties will include: Providing administrative support to the Risk and Compliance Officer and Managing Director Auditing anti-money laundering and counterterrorist financing compliance Recording the outcomes of file reviews and checking that corrective actions have been taken by required deadlines Recording compliance breaches in the risk register and following up to check the necessary compliance has been undertaken to close risks Providing administrative support in preparation for Lexcel, CQS and SRA audits Supporting departments with compliance queries, liaising with Risk and Compliance Manager to resolve queries Assisting with onboarding queries and document verification checks Supporting departments with compliance training Who we re looking for: Suitable candidates are likely to have: A desire to establish a career within legal compliance Previous experience of working in a legal administration role An interest in AI and technology Proficiency in using MS Word, Excel and Outlook Excellent levels of accuracy and attention to detail Good prioritisation and organisational skills What s on offer: This is a full-time permanent job which is fully office-based in Leamington Spa. Travel to other offices will also be required. Hours of work are 9am to 5pm Monday to Friday. Benefits include: 23 days holiday (increasing to 27), plus 8 days bank holidays 2 days additional leave between Christmas and New Year (office closure) Your birthday off, from your second year of employment Holiday buy and sell scheme. Buy or sell up to 5 days holiday per year Company Sick Pay (on completion of probation period) Company Pension Scheme Discounted legal fees (on completion of probation period) BUPA healthcare scheme (on completion of probation period) Death in service benefits 3 x salary (on completion of probation period) Long service awards Career development and regular performance reviews Technical and personal skills training Community and fundraising events Full induction programme Virtual GP Funeral Planning and support Group Life Employee Assistance Programme Bereavement and Probate helpline and counselling service Home working one day per week Note : Salary stated above is given as a guideline, in line with market rate and will be wholly commensurate with experience. The information given above is correct to the best of our knowledge. For more information, please contact Tracey at Talentwise Solutions Legal Recruitment About Talentwise Solutions Legal Recruitment Talentwise Solutions Legal Recruitment is a family-run, boutique recruitment agency specialising in legal professional and legal support jobs throughout Coventry and Warwickshire, Birmingham and the Midlands. We offer a tailored service, to find the right role and the right cultural fit for our candidates, and rest assured we will never forward your CV to any firm without first gaining your consent. About Your Consultant Tracey is the Owner and Managing Director of Talentwise Solutions Legal Recruitment, where her focus is on offering a prestigious, consultative, open, and honest service the way she believes recruitment should be! Tracey s passion for recruitment in the legal sector goes back over thirty years, and today it s stronger than ever. Tracey prides herself on her personalised approach to recruiting and will be on hand to guide you through every stage of the process from initial application through to job offer. You know your career is in great hands with Tracey s experience and expertise. Know anyone who might be interested ? We offer generous bonuses up to £500 for successful referrals. Conditions apply - contact us or view our website for details.
Events Assistant We have a fantastic opportunity to join our team at The Army Benevolent Fund (ABF) for an Events Assistant to play a key role in supporting the planning, coordination and delivery of regional fundraising events. You will work closely with supporters, volunteers and colleagues to ensure events run smoothly, manage essential administrative processes, maintain accurate data and help deliver engaging fundraising activities across the region. If you ve also worked in the following roles, we d also like to hear from you: Fundraising Administrator, Events Administrator, Community Fundraising Coordinator, Volunteer Coordinator, Supporter Engagement Assistant SUPPORTING STATEMENT REQUIRED: A Supporting Statement is required with your CV to be considered for this vacancy. The supporting statement should highlight your skills and experience that are relevant to this role and explain why you would make an ideal candidate for this position. SALARY: £29,879 per annum + Benefits LOCATION: Hybrid working 2 days in the office in Catterick Garrison, North Yorkshire, and 3 days remote. This can involve working from home, but more likely attending events within the North East region. JOB TYPE: Full-Time, Permanent PLEASE NOTE: You will need a full Driving Licence and Access to a Vehicle JOB OVERVIEW We have a fantastic new job opportunity for an Events Assistant to support a regional fundraising team with event planning, supporter engagement and volunteer fundraising activities. As an Events Assistant, you will help coordinate fundraising events, maintain CRM and campaign data, respond to enquiries and support stakeholders, volunteers and supporters across the region. You will work collaboratively with a wide range of internal and external stakeholders, including colleagues, community groups and military-connected organisations such as Army units and Army Cadet Force units, helping to build strong relationships and maximise engagement across the region. The Events Assistant will also assist with regional engagement activity, event administration, fundraising materials and digital communications, while working closely with colleagues and external contacts to help deliver fundraising targets. This is a full-time permanent role based in Catterick Garrison, North Yorkshire, with hybrid working in place and flexibility required for some evening and weekend events. ABOUT US The Army Benevolent Fund (ABF) is the Army s national charity, supporting soldiers, veterans, and their immediate families in times of need. Founded in 1944, our purpose is to provide a lifetime of support to serving soldiers, former soldiers, and their families when they are in need, ensuring they can avoid hardship and enjoy independence and dignity. The Charity operates a regional structure across England, Scotland, Wales, and Northern Ireland, with its central office in London. DUTIES Your duties as the Events Assistant include: Database Management: Input, maintain and update supporter and campaign data using CRM and finance systems Event Administration: Support the smooth administration of fundraising events, including income batching, campaign updates and expenses processing Supporter Communication: Respond to enquiries and act as a key contact for supporters and volunteers across the region Event Coordination: Help plan, organise and deliver regional fundraising and engagement events Volunteer Support: Provide guidance and practical support to volunteer fundraisers and local networks Digital Promotion: Advertise future events online and make effective use of digital tools and fundraising platforms Stock And Materials: Maintain fundraising materials, merchandise and stock levels for regional activities Regional Representation: Attend briefings, presentations and external events to represent the organisation when required CANDIDATE REQUIREMENTS ESSENTIAL Flexible Approach: Ability to be flexible with working patterns, including occasional out-of-hours and weekend working Driving Licence: A full driving licence is essential Teamwork And Initiative: Able to work on own initiative and as part of a team Communication Skills: Effective communication and strong interpersonal skills Office Administration: Literate, numerate and experienced in good office practice Organisation Skills: Well organised with the ability to manage varied tasks and priorities Empathy: A strong empathy with the organisation s cause and beneficiaries DESIRABLE Digital Skills: IT literate with an understanding of social media tools CRM Knowledge: Previous experience with a fundraising CRM system would be advantageous Sector Awareness: An understanding of the British Army and the charity sector would be beneficial BENEFITS 30 days holidays, plus bank holidays Flexible and hybrid working (minimum two days per week in the office) Employee wellbeing and assistance programme (EAP) Annual Health Assessments via Healthshield Time off in lieu for volunteering at company events (TOIL) Perkbox benefits portal, offering a range of retail discounts, online perks and wealth of health and fitness resources (monthly points to use on the platform) Pension scheme, with matched employer contributions up to 8% after successful probation Income Protection 55% of salary after successful probation Death in Service 3x annual salary after successful probation Annual pay reviews Annual leave purchase scheme The Army Benevolent Fund (ABF) is an Equal Opportunities Employer NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14560 This job is being advertised by AWD online on behalf of The Army Benevolent Fund (ABF) AWD-IN-SPJ
Apr 17, 2026
Full time
Events Assistant We have a fantastic opportunity to join our team at The Army Benevolent Fund (ABF) for an Events Assistant to play a key role in supporting the planning, coordination and delivery of regional fundraising events. You will work closely with supporters, volunteers and colleagues to ensure events run smoothly, manage essential administrative processes, maintain accurate data and help deliver engaging fundraising activities across the region. If you ve also worked in the following roles, we d also like to hear from you: Fundraising Administrator, Events Administrator, Community Fundraising Coordinator, Volunteer Coordinator, Supporter Engagement Assistant SUPPORTING STATEMENT REQUIRED: A Supporting Statement is required with your CV to be considered for this vacancy. The supporting statement should highlight your skills and experience that are relevant to this role and explain why you would make an ideal candidate for this position. SALARY: £29,879 per annum + Benefits LOCATION: Hybrid working 2 days in the office in Catterick Garrison, North Yorkshire, and 3 days remote. This can involve working from home, but more likely attending events within the North East region. JOB TYPE: Full-Time, Permanent PLEASE NOTE: You will need a full Driving Licence and Access to a Vehicle JOB OVERVIEW We have a fantastic new job opportunity for an Events Assistant to support a regional fundraising team with event planning, supporter engagement and volunteer fundraising activities. As an Events Assistant, you will help coordinate fundraising events, maintain CRM and campaign data, respond to enquiries and support stakeholders, volunteers and supporters across the region. You will work collaboratively with a wide range of internal and external stakeholders, including colleagues, community groups and military-connected organisations such as Army units and Army Cadet Force units, helping to build strong relationships and maximise engagement across the region. The Events Assistant will also assist with regional engagement activity, event administration, fundraising materials and digital communications, while working closely with colleagues and external contacts to help deliver fundraising targets. This is a full-time permanent role based in Catterick Garrison, North Yorkshire, with hybrid working in place and flexibility required for some evening and weekend events. ABOUT US The Army Benevolent Fund (ABF) is the Army s national charity, supporting soldiers, veterans, and their immediate families in times of need. Founded in 1944, our purpose is to provide a lifetime of support to serving soldiers, former soldiers, and their families when they are in need, ensuring they can avoid hardship and enjoy independence and dignity. The Charity operates a regional structure across England, Scotland, Wales, and Northern Ireland, with its central office in London. DUTIES Your duties as the Events Assistant include: Database Management: Input, maintain and update supporter and campaign data using CRM and finance systems Event Administration: Support the smooth administration of fundraising events, including income batching, campaign updates and expenses processing Supporter Communication: Respond to enquiries and act as a key contact for supporters and volunteers across the region Event Coordination: Help plan, organise and deliver regional fundraising and engagement events Volunteer Support: Provide guidance and practical support to volunteer fundraisers and local networks Digital Promotion: Advertise future events online and make effective use of digital tools and fundraising platforms Stock And Materials: Maintain fundraising materials, merchandise and stock levels for regional activities Regional Representation: Attend briefings, presentations and external events to represent the organisation when required CANDIDATE REQUIREMENTS ESSENTIAL Flexible Approach: Ability to be flexible with working patterns, including occasional out-of-hours and weekend working Driving Licence: A full driving licence is essential Teamwork And Initiative: Able to work on own initiative and as part of a team Communication Skills: Effective communication and strong interpersonal skills Office Administration: Literate, numerate and experienced in good office practice Organisation Skills: Well organised with the ability to manage varied tasks and priorities Empathy: A strong empathy with the organisation s cause and beneficiaries DESIRABLE Digital Skills: IT literate with an understanding of social media tools CRM Knowledge: Previous experience with a fundraising CRM system would be advantageous Sector Awareness: An understanding of the British Army and the charity sector would be beneficial BENEFITS 30 days holidays, plus bank holidays Flexible and hybrid working (minimum two days per week in the office) Employee wellbeing and assistance programme (EAP) Annual Health Assessments via Healthshield Time off in lieu for volunteering at company events (TOIL) Perkbox benefits portal, offering a range of retail discounts, online perks and wealth of health and fitness resources (monthly points to use on the platform) Pension scheme, with matched employer contributions up to 8% after successful probation Income Protection 55% of salary after successful probation Death in Service 3x annual salary after successful probation Annual pay reviews Annual leave purchase scheme The Army Benevolent Fund (ABF) is an Equal Opportunities Employer NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14560 This job is being advertised by AWD online on behalf of The Army Benevolent Fund (ABF) AWD-IN-SPJ
We are working exclusively with the wonderful Haven House Childrens Hospice, they are looking for an organised and motivated Supporter Care Assistant to join their Public Fundraising Team. This position plays a vital role in delivering a high-quality, compassionate supporter experience. This is a hybrid role with 3 days per week in Woodgreen Green, Greater London. The CharityYou would be joining an incredible organisation known for its hardworking and collaborative team culture, offering fantastic benefits including- Hybrid office/home based arrangement- 27 days annual leave - Pension scheme (company matches contribution up to 7%)- Free onsite parking- Employee Assistance Programme- Eye care voucher scheme- Cycle to work schemeThe RoleAct as the first point of contact for supporters, responding to queries and direct them appropriately.Respond to supporter enquiries via email, phone, and post in a warm and professional mannerUtilise Raisers Edge database to record and track supporter interactions.Prepare and send supporter communications, including thank-you letters, fundraising packs, and event informationSupport the delivery of regular stewardship communications and appeals.Provide administrative support to fundraisers across community, events, and individual givingMonitor fundraising inbox and ensure supporters queries are responded to in a timely manner.The CandidateExperience in an administrative, customer service, or supporter care roleExcellent written and verbal communication skillsStrong attention to detail and high levels of accuracyExperience of working independently and managing your own workloadGood organisational skills and ability to manage multiple tasks Proficient IT and Microsoft Office skills Experience of using Raisers Edge database or a CRM is desirable IMPORTANT NOTEOur aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.We apologise that we cannot contact everybody in person but thank you in advance for your interest.Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Apr 17, 2026
Full time
We are working exclusively with the wonderful Haven House Childrens Hospice, they are looking for an organised and motivated Supporter Care Assistant to join their Public Fundraising Team. This position plays a vital role in delivering a high-quality, compassionate supporter experience. This is a hybrid role with 3 days per week in Woodgreen Green, Greater London. The CharityYou would be joining an incredible organisation known for its hardworking and collaborative team culture, offering fantastic benefits including- Hybrid office/home based arrangement- 27 days annual leave - Pension scheme (company matches contribution up to 7%)- Free onsite parking- Employee Assistance Programme- Eye care voucher scheme- Cycle to work schemeThe RoleAct as the first point of contact for supporters, responding to queries and direct them appropriately.Respond to supporter enquiries via email, phone, and post in a warm and professional mannerUtilise Raisers Edge database to record and track supporter interactions.Prepare and send supporter communications, including thank-you letters, fundraising packs, and event informationSupport the delivery of regular stewardship communications and appeals.Provide administrative support to fundraisers across community, events, and individual givingMonitor fundraising inbox and ensure supporters queries are responded to in a timely manner.The CandidateExperience in an administrative, customer service, or supporter care roleExcellent written and verbal communication skillsStrong attention to detail and high levels of accuracyExperience of working independently and managing your own workloadGood organisational skills and ability to manage multiple tasks Proficient IT and Microsoft Office skills Experience of using Raisers Edge database or a CRM is desirable IMPORTANT NOTEOur aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.We apologise that we cannot contact everybody in person but thank you in advance for your interest.Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Army Benevolent Fund
Catterick Garrison, Yorkshire
Events Assistant We have a fantastic opportunity to join our team at The Army Benevolent Fund (ABF) for an Events Assistant to play a key role in supporting the planning, coordination and delivery of regional fundraising events. You will work closely with supporters, volunteers and colleagues to ensure events run smoothly, manage essential administrative processes, maintain accurate data and help deliver engaging fundraising activities across the region. If you've also worked in the following roles, we'd also like to hear from you: Fundraising Administrator, Events Administrator, Community Fundraising Coordinator, Volunteer Coordinator, Supporter Engagement Assistant SUPPORTING STATEMENT REQUIRED: A Supporting Statement is required with your CV to be considered for this vacancy. The supporting statement should highlight your skills and experience that are relevant to this role and explain why you would make an ideal candidate for this position. SALARY: £29,879 per annum + Benefits LOCATION: Hybrid working 2 days in the office in Catterick Garrison, North Yorkshire, and 3 days remote. This can involve working from home, but more likely attending events within the North East region. JOB TYPE: Full-Time, Permanent PLEASE NOTE: You will need a full Driving Licence and Access to a Vehicle JOB OVERVIEW We have a fantastic new job opportunity for an Events Assistant to support a regional fundraising team with event planning, supporter engagement and volunteer fundraising activities. As an Events Assistant, you will help coordinate fundraising events, maintain CRM and campaign data, respond to enquiries and support stakeholders, volunteers and supporters across the region. You will work collaboratively with a wide range of internal and external stakeholders, including colleagues, community groups and military-connected organisations such as Army units and Army Cadet Force units, helping to build strong relationships and maximise engagement across the region. The Events Assistant will also assist with regional engagement activity, event administration, fundraising materials and digital communications, while working closely with colleagues and external contacts to help deliver fundraising targets. This is a full-time permanent role based in Catterick Garrison, North Yorkshire, with hybrid working in place and flexibility required for some evening and weekend events. ABOUT US The Army Benevolent Fund (ABF) is the Army's national charity, supporting soldiers, veterans, and their immediate families in times of need. Founded in 1944, our purpose is to provide a lifetime of support to serving soldiers, former soldiers, and their families when they are in need, ensuring they can avoid hardship and enjoy independence and dignity. The Charity operates a regional structure across England, Scotland, Wales, and Northern Ireland, with its central office in London. DUTIES Your duties as the Events Assistant include: Database Management: Input, maintain and update supporter and campaign data using CRM and finance systems Event Administration: Support the smooth administration of fundraising events, including income batching, campaign updates and expenses processing Supporter Communication: Respond to enquiries and act as a key contact for supporters and volunteers across the region Event Coordination: Help plan, organise and deliver regional fundraising and engagement events Volunteer Support: Provide guidance and practical support to volunteer fundraisers and local networks Digital Promotion: Advertise future events online and make effective use of digital tools and fundraising platforms Stock And Materials: Maintain fundraising materials, merchandise and stock levels for regional activities Regional Representation: Attend briefings, presentations and external events to represent the organisation when required CANDIDATE REQUIREMENTS ESSENTIAL Flexible Approach: Ability to be flexible with working patterns, including occasional out-of-hours and weekend working Driving Licence: A full driving licence is essential Teamwork And Initiative: Able to work on own initiative and as part of a team Communication Skills: Effective communication and strong interpersonal skills Office Administration: Literate, numerate and experienced in good office practice Organisation Skills: Well organised with the ability to manage varied tasks and priorities Empathy: A strong empathy with the organisation's cause and beneficiaries DESIRABLE Digital Skills: IT literate with an understanding of social media tools CRM Knowledge: Previous experience with a fundraising CRM system would be advantageous Sector Awareness: An understanding of the British Army and the charity sector would be beneficial BENEFITS 30 days' holidays, plus bank holidays Flexible and hybrid working (minimum two days per week in the office) Employee wellbeing and assistance programme (EAP) Annual Health Assessments via Healthshield Time off in lieu for volunteering at company events (TOIL) Perkbox benefits portal, offering a range of retail discounts, online perks and wealth of health and fitness resources (monthly points to use on the platform) Pension scheme, with matched employer contributions up to 8% - after successful probation Income Protection - 55% of salary - after successful probation Death in Service - 3x annual salary - after successful probation Annual pay reviews Annual leave purchase scheme The Army Benevolent Fund (ABF) is an Equal Opportunities Employer NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14560 This job is being advertised by AWD online on behalf of The Army Benevolent Fund (ABF)
Apr 17, 2026
Full time
Events Assistant We have a fantastic opportunity to join our team at The Army Benevolent Fund (ABF) for an Events Assistant to play a key role in supporting the planning, coordination and delivery of regional fundraising events. You will work closely with supporters, volunteers and colleagues to ensure events run smoothly, manage essential administrative processes, maintain accurate data and help deliver engaging fundraising activities across the region. If you've also worked in the following roles, we'd also like to hear from you: Fundraising Administrator, Events Administrator, Community Fundraising Coordinator, Volunteer Coordinator, Supporter Engagement Assistant SUPPORTING STATEMENT REQUIRED: A Supporting Statement is required with your CV to be considered for this vacancy. The supporting statement should highlight your skills and experience that are relevant to this role and explain why you would make an ideal candidate for this position. SALARY: £29,879 per annum + Benefits LOCATION: Hybrid working 2 days in the office in Catterick Garrison, North Yorkshire, and 3 days remote. This can involve working from home, but more likely attending events within the North East region. JOB TYPE: Full-Time, Permanent PLEASE NOTE: You will need a full Driving Licence and Access to a Vehicle JOB OVERVIEW We have a fantastic new job opportunity for an Events Assistant to support a regional fundraising team with event planning, supporter engagement and volunteer fundraising activities. As an Events Assistant, you will help coordinate fundraising events, maintain CRM and campaign data, respond to enquiries and support stakeholders, volunteers and supporters across the region. You will work collaboratively with a wide range of internal and external stakeholders, including colleagues, community groups and military-connected organisations such as Army units and Army Cadet Force units, helping to build strong relationships and maximise engagement across the region. The Events Assistant will also assist with regional engagement activity, event administration, fundraising materials and digital communications, while working closely with colleagues and external contacts to help deliver fundraising targets. This is a full-time permanent role based in Catterick Garrison, North Yorkshire, with hybrid working in place and flexibility required for some evening and weekend events. ABOUT US The Army Benevolent Fund (ABF) is the Army's national charity, supporting soldiers, veterans, and their immediate families in times of need. Founded in 1944, our purpose is to provide a lifetime of support to serving soldiers, former soldiers, and their families when they are in need, ensuring they can avoid hardship and enjoy independence and dignity. The Charity operates a regional structure across England, Scotland, Wales, and Northern Ireland, with its central office in London. DUTIES Your duties as the Events Assistant include: Database Management: Input, maintain and update supporter and campaign data using CRM and finance systems Event Administration: Support the smooth administration of fundraising events, including income batching, campaign updates and expenses processing Supporter Communication: Respond to enquiries and act as a key contact for supporters and volunteers across the region Event Coordination: Help plan, organise and deliver regional fundraising and engagement events Volunteer Support: Provide guidance and practical support to volunteer fundraisers and local networks Digital Promotion: Advertise future events online and make effective use of digital tools and fundraising platforms Stock And Materials: Maintain fundraising materials, merchandise and stock levels for regional activities Regional Representation: Attend briefings, presentations and external events to represent the organisation when required CANDIDATE REQUIREMENTS ESSENTIAL Flexible Approach: Ability to be flexible with working patterns, including occasional out-of-hours and weekend working Driving Licence: A full driving licence is essential Teamwork And Initiative: Able to work on own initiative and as part of a team Communication Skills: Effective communication and strong interpersonal skills Office Administration: Literate, numerate and experienced in good office practice Organisation Skills: Well organised with the ability to manage varied tasks and priorities Empathy: A strong empathy with the organisation's cause and beneficiaries DESIRABLE Digital Skills: IT literate with an understanding of social media tools CRM Knowledge: Previous experience with a fundraising CRM system would be advantageous Sector Awareness: An understanding of the British Army and the charity sector would be beneficial BENEFITS 30 days' holidays, plus bank holidays Flexible and hybrid working (minimum two days per week in the office) Employee wellbeing and assistance programme (EAP) Annual Health Assessments via Healthshield Time off in lieu for volunteering at company events (TOIL) Perkbox benefits portal, offering a range of retail discounts, online perks and wealth of health and fitness resources (monthly points to use on the platform) Pension scheme, with matched employer contributions up to 8% - after successful probation Income Protection - 55% of salary - after successful probation Death in Service - 3x annual salary - after successful probation Annual pay reviews Annual leave purchase scheme The Army Benevolent Fund (ABF) is an Equal Opportunities Employer NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14560 This job is being advertised by AWD online on behalf of The Army Benevolent Fund (ABF)
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As an Early Years Educator, you will play a leading role in fostering the intellectual, social, and emotional development of children at Busy Bees. Join a company that values high-quality education and provides ample growth opportunities. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Swindon Peatmoor, rated Good by Ofsted, has a capacity of 100 children and features a longstanding staff team, with some members having been with Busy Bees for over 15 years. Our passionate team consistently strives to provide the best start in life for our children through a variety of educational programs, including UP, a toilet training program, UP and Active with Buzz, the School program, Busy Hands, and the Bee Curious curriculum. We also implement a "Sign of the Week" initiative and maintain a good ratio of qualified staff, including a Level 6 practitioner. Our nursery offers large outdoor areas specific to each age group, and we engage parents through regular events such as parent evenings, stay-and-plays, and tea parties. Notably, we celebrate a harvest festival each October, donating to our local food bank, and organize outings and community walks. We host open days where local businesses are invited, and parents with specific occupations are welcomed to share their knowledge with the children. Conveniently located near a bus stop just a minute's walk away and next to a convenience shop, we are also close to picturesque lake and woodland walk areas. We offer free parking for staff, along with a work anniversary acknowledgment program, a LOVE voucher/staff shout-out scheme, and staff discounts for childcare, creating a supportive and rewarding environment for our team. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: What to Expect as a Nursery Practitioner: Create a Safe, Stimulating Environment: Prepare materials and arrange rooms to encourage children's growth and learning. Lead Educational Activities: Plan and deliver activities that support children's physical, emotional, intellectual, and social development, aligned with the Early Years Foundation Stage (EYFS). Key Person Role: Oversee children's development, care needs, and build strong family connections. Required Qualifications: What We're Looking For Level 3 (or above) qualification in Early Years Education. Proven experience in working with children under 5 and a genuine interest in early childhood education Skills: Good communication capable or, excellent organisational skills, and the ability to apply knowledge of child development to plan and deliver activities. At Busy Bees, we're committed to care, quality, value, and service. If you have previous experience working with children, ideally as an Early Years Educator, Nursery Practitioner, Nursery Assistant or Nursery Nurse and you're ready to make a meaningful impact in early childhood education we encourage you to apply!
Oct 08, 2025
Full time
Role Overview: Join Our Team at Busy Bees - Leading Nursery Group in the UK As an Early Years Educator, you will play a leading role in fostering the intellectual, social, and emotional development of children at Busy Bees. Join a company that values high-quality education and provides ample growth opportunities. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you'll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Swindon Peatmoor, rated Good by Ofsted, has a capacity of 100 children and features a longstanding staff team, with some members having been with Busy Bees for over 15 years. Our passionate team consistently strives to provide the best start in life for our children through a variety of educational programs, including UP, a toilet training program, UP and Active with Buzz, the School program, Busy Hands, and the Bee Curious curriculum. We also implement a "Sign of the Week" initiative and maintain a good ratio of qualified staff, including a Level 6 practitioner. Our nursery offers large outdoor areas specific to each age group, and we engage parents through regular events such as parent evenings, stay-and-plays, and tea parties. Notably, we celebrate a harvest festival each October, donating to our local food bank, and organize outings and community walks. We host open days where local businesses are invited, and parents with specific occupations are welcomed to share their knowledge with the children. Conveniently located near a bus stop just a minute's walk away and next to a convenience shop, we are also close to picturesque lake and woodland walk areas. We offer free parking for staff, along with a work anniversary acknowledgment program, a LOVE voucher/staff shout-out scheme, and staff discounts for childcare, creating a supportive and rewarding environment for our team. Busy Bees Benefits Competitive salary Ongoing professional development and career progression Our 'Hive' benefits and wellbeing hub, with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - it's our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial support through Salary Finance Employee Assistance Programme and Mental Health First Aiders Cycle to Work scheme Easy access to your workplace pension through Cushon Discounted Private Medical Insurance (PMI) Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there's more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: What to Expect as a Nursery Practitioner: Create a Safe, Stimulating Environment: Prepare materials and arrange rooms to encourage children's growth and learning. Lead Educational Activities: Plan and deliver activities that support children's physical, emotional, intellectual, and social development, aligned with the Early Years Foundation Stage (EYFS). Key Person Role: Oversee children's development, care needs, and build strong family connections. Required Qualifications: What We're Looking For Level 3 (or above) qualification in Early Years Education. Proven experience in working with children under 5 and a genuine interest in early childhood education Skills: Good communication capable or, excellent organisational skills, and the ability to apply knowledge of child development to plan and deliver activities. At Busy Bees, we're committed to care, quality, value, and service. If you have previous experience working with children, ideally as an Early Years Educator, Nursery Practitioner, Nursery Assistant or Nursery Nurse and you're ready to make a meaningful impact in early childhood education we encourage you to apply!
Assistant Manager Surbiton (Part Time) Job description and person specification Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we won t stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You ll be part of something impactful, we d love to hear from you. We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You ll be part of something impactful, we d love to hear from you. The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss. Responsible to Commercial Manager Direct reports Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities. Working hours and contract Permanent, part-time 21 hours, 3 days per week but flexible over a seven-day rota Salary £15,124 PTE, Location Surbiton How to Apply Please submit your CV and a covering letter with subject header Assistant Manager Surbiton (Part Time) Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you ll bring and why you want to work for Fight for Sight? Closing date for applications: Rolling Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate. Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities Purpose of Job To coach, lead and manage a team of volunteers Drive sales performance to exceed targets, maximising cost efficiency Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators. To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures To promote strong relations within the local community to enhance the profile and good name of the charity Main Responsibilities To deliver shop income plan To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution To develop a culture of ownership and follow up within own team and volunteers To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans To role model and promote effective team communication, celebrating success and sharing best practice To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager To role model exceptional customer service to supporters and donors, providing feedback in a timely manner To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers Promote, monitor and act on internal and external customer feedback To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders To monitor and check security of stock and debrief variances with the Commercial Manager To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations To take ownership of good housekeeping for all areas of responsibility To accept responsibility and carry out any other task commensurate to the role Person specification: Skills, knowledge & experience Sales and Profit Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop s financial performance Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events Manage the team to maximise income from Gift Aid on donated products Ensure that all of Fight for Sight s financial procedures are adhered to and executed in a timely fashion by the shop team Shop Floor Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight s internal regulations regarding donated stock are adhered to Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable) Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight s health and safety policies and procedures, including waste management and customer safety Leadership Volunteers Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop s income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sight s work and help them to understand the value of their contribution Leadership - Paid Staff Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop s income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sight s work and help them to understand the value of their contribution. Management - being part of Fight for Sight Play active part in the charity, including attending and contributing to all-staff meetings Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work Be accountable for the integration of the shop into the local community in collaboration with the shop team Empower the team to respond to all appeals and fundraising opportunities. Adhere to and enforce Fight for Sight safeguarding policies. Other Required to adhere to Fight for Sight s mission and values Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles Personal qualities The ability to work under pressure whilst remaining calm and organised To be receptive to change and to act as a change agent The ability to maintain excellent rapport with staff, volunteers, supporters, and donors To demonstrate a calm and logical approach to problem solving To consistently demonstrate a dedicated approach to the quality of customer service and team working . click apply for full job details
Oct 06, 2025
Full time
Assistant Manager Surbiton (Part Time) Job description and person specification Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we won t stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You ll be part of something impactful, we d love to hear from you. We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You ll be part of something impactful, we d love to hear from you. The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss. Responsible to Commercial Manager Direct reports Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities. Working hours and contract Permanent, part-time 21 hours, 3 days per week but flexible over a seven-day rota Salary £15,124 PTE, Location Surbiton How to Apply Please submit your CV and a covering letter with subject header Assistant Manager Surbiton (Part Time) Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you ll bring and why you want to work for Fight for Sight? Closing date for applications: Rolling Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate. Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities Purpose of Job To coach, lead and manage a team of volunteers Drive sales performance to exceed targets, maximising cost efficiency Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators. To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures To promote strong relations within the local community to enhance the profile and good name of the charity Main Responsibilities To deliver shop income plan To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution To develop a culture of ownership and follow up within own team and volunteers To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans To role model and promote effective team communication, celebrating success and sharing best practice To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager To role model exceptional customer service to supporters and donors, providing feedback in a timely manner To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers Promote, monitor and act on internal and external customer feedback To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders To monitor and check security of stock and debrief variances with the Commercial Manager To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations To take ownership of good housekeeping for all areas of responsibility To accept responsibility and carry out any other task commensurate to the role Person specification: Skills, knowledge & experience Sales and Profit Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop s financial performance Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events Manage the team to maximise income from Gift Aid on donated products Ensure that all of Fight for Sight s financial procedures are adhered to and executed in a timely fashion by the shop team Shop Floor Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight s internal regulations regarding donated stock are adhered to Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable) Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight s health and safety policies and procedures, including waste management and customer safety Leadership Volunteers Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop s income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sight s work and help them to understand the value of their contribution Leadership - Paid Staff Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop s income and profitability and guarantee the smooth running of the shop. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Connect the volunteer team with Fight for Sight s work and help them to understand the value of their contribution. Management - being part of Fight for Sight Play active part in the charity, including attending and contributing to all-staff meetings Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work Be accountable for the integration of the shop into the local community in collaboration with the shop team Empower the team to respond to all appeals and fundraising opportunities. Adhere to and enforce Fight for Sight safeguarding policies. Other Required to adhere to Fight for Sight s mission and values Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles Personal qualities The ability to work under pressure whilst remaining calm and organised To be receptive to change and to act as a change agent The ability to maintain excellent rapport with staff, volunteers, supporters, and donors To demonstrate a calm and logical approach to problem solving To consistently demonstrate a dedicated approach to the quality of customer service and team working . click apply for full job details
Warm Welcome Fundraising Assistant Location: Fully remote with flexible working arrangements Salary: £26,000 per year FTE, dependent on experience Contract: We are open to this role beingpart time (0.6 or 0.8 FTE) or full time. We offer fully flexible working. Closing date for applications: 19th October 2025, 11:59pm. Please note, both a CV and a cover letter must be submitted for applications to be considered. Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role. First interviews: w/c 20th October 2025 Start Date ASAP this is a new post. About the Warm Welcome Campaign Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces. We resource, connect and champion a network of over 5,400 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. We re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year. Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting. We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives. It s an important moment for us in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our our 100% Pledge Campaign and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners. On a path of growth, we are looking to build on the exciting opportunities already developed as well as continuing to explore potential. The team are currently working on a new fundraising strategy and are looking for another team member to join us as we look to our future together. The Opportunity This is an exciting opportunity for an organised and proactive individual to join a small, friendly, and dynamic team in a varied role. If you are looking to build your fundraising experience, develop new skills across multiple fundraising areas, and have your work make a tangible impact on people s lives, this could be the perfect role for you. You will work closely with the two Fundraising Managers (one focused on Trusts and Foundations and the other Corporate Partnerships) and the Development Director to support corporate, trust, foundation, and individual fundraising efforts. The role offers the opportunity to contribute across a broad range of fundraising activities and, depending on your interests and experience, take ownership of key tasks and projects. Joining during a time of growth and strategic development, you will have the chance to be part of the implementation of a new Fundraising Strategy. This is a fantastic opportunity to gain valuable experience in donor stewardship, event coordination, individual giving campaigns, and data management, all while contributing to the success of the Warm Welcome Campaign. In the role you will: Assist the team across the fundraising function supporting corporate, trust, foundation, community and individual fundraising activities. Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders. Demonstrate strong organisational skills and reliability, maintaining systems for data management and accurate records of fundraising activities and donor interactions. Liaise professionally with Warm Welcome Spaces, funders and supporters, acting as a warm and approachable communicator. Confidently use and manage our CRM system (Copper) to track donor data and fundraising activities. Support basic marketing efforts, including creating quality written content such as emails and social media updates, as needed. Securely store and organize documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR and good fundraising practice. Support the logistical planning for fundraising and wider team events. Ensure deadlines are met, prioritising a varied workload and maintaining attention to detail in all tasks. Take initiative to explore new areas of fundraising and contribute to innovation. Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work. Essential Skills and Experience Strong organisational and administrative skills with a track record of managing multiple tasks and meeting deadlines. Experience in using CRM systems (e.g. Copper) and proficiency in Microsoft Office and Google Suite. Good written and verbal communication skills, with the ability to liaise professionally with diverse stakeholders. A reliable team player who can prioritise work effectively and manage tasks under pressure. Good numeracy skills and the ability to work on simple budgets. Desirable Skills and Experience Experience in fundraising or donor management within a charity or nonprofit organisation. Knowledge of data protection and GDPR compliance for handling donor information. Basic marketing skills, including experience with digital content creation and donor engagement. A proactive learner with a passion for exploring new areas of fundraising and personal growth. An interest in supporting community-focused initiatives like the Warm Welcome Campaign. Competencies and behaviours in our team The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are: Committed to the power of relationships to facilitate social change Collaborative, inclusive, ambitious, aligning with our core values Self-starters with high levels of commitment, energy and motivation Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context Calm under pressure, and can adapt quickly in a fast-paced environment Willing to pitch in to help other team members if needed Organised with effective time management skills. Working arrangements Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK. This role is remote, full-time, with flexible working arrangements All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation s programmes, operations or people. You will need to have the right to work in the UK. Supporting your application If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us. We d be very happy to answer any specific questions relating to this role - please email us with Query for Fundraising Assistant role in the email subject line and we ll get back to you as soon as we can. Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications. For more information, visit our website or find us on X To apply, please send us a cover letter (max 1 side of A4) which sets out why you believe you are a good fit for the role, along with a CV by Sunday 19th October 2025. Please use Application for Fundraising Assistant role in the email subject line.
Oct 06, 2025
Full time
Warm Welcome Fundraising Assistant Location: Fully remote with flexible working arrangements Salary: £26,000 per year FTE, dependent on experience Contract: We are open to this role beingpart time (0.6 or 0.8 FTE) or full time. We offer fully flexible working. Closing date for applications: 19th October 2025, 11:59pm. Please note, both a CV and a cover letter must be submitted for applications to be considered. Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role. First interviews: w/c 20th October 2025 Start Date ASAP this is a new post. About the Warm Welcome Campaign Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces. We resource, connect and champion a network of over 5,400 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. We re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year. Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting. We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives. It s an important moment for us in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our our 100% Pledge Campaign and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners. On a path of growth, we are looking to build on the exciting opportunities already developed as well as continuing to explore potential. The team are currently working on a new fundraising strategy and are looking for another team member to join us as we look to our future together. The Opportunity This is an exciting opportunity for an organised and proactive individual to join a small, friendly, and dynamic team in a varied role. If you are looking to build your fundraising experience, develop new skills across multiple fundraising areas, and have your work make a tangible impact on people s lives, this could be the perfect role for you. You will work closely with the two Fundraising Managers (one focused on Trusts and Foundations and the other Corporate Partnerships) and the Development Director to support corporate, trust, foundation, and individual fundraising efforts. The role offers the opportunity to contribute across a broad range of fundraising activities and, depending on your interests and experience, take ownership of key tasks and projects. Joining during a time of growth and strategic development, you will have the chance to be part of the implementation of a new Fundraising Strategy. This is a fantastic opportunity to gain valuable experience in donor stewardship, event coordination, individual giving campaigns, and data management, all while contributing to the success of the Warm Welcome Campaign. In the role you will: Assist the team across the fundraising function supporting corporate, trust, foundation, community and individual fundraising activities. Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders. Demonstrate strong organisational skills and reliability, maintaining systems for data management and accurate records of fundraising activities and donor interactions. Liaise professionally with Warm Welcome Spaces, funders and supporters, acting as a warm and approachable communicator. Confidently use and manage our CRM system (Copper) to track donor data and fundraising activities. Support basic marketing efforts, including creating quality written content such as emails and social media updates, as needed. Securely store and organize documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR and good fundraising practice. Support the logistical planning for fundraising and wider team events. Ensure deadlines are met, prioritising a varied workload and maintaining attention to detail in all tasks. Take initiative to explore new areas of fundraising and contribute to innovation. Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work. Essential Skills and Experience Strong organisational and administrative skills with a track record of managing multiple tasks and meeting deadlines. Experience in using CRM systems (e.g. Copper) and proficiency in Microsoft Office and Google Suite. Good written and verbal communication skills, with the ability to liaise professionally with diverse stakeholders. A reliable team player who can prioritise work effectively and manage tasks under pressure. Good numeracy skills and the ability to work on simple budgets. Desirable Skills and Experience Experience in fundraising or donor management within a charity or nonprofit organisation. Knowledge of data protection and GDPR compliance for handling donor information. Basic marketing skills, including experience with digital content creation and donor engagement. A proactive learner with a passion for exploring new areas of fundraising and personal growth. An interest in supporting community-focused initiatives like the Warm Welcome Campaign. Competencies and behaviours in our team The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are: Committed to the power of relationships to facilitate social change Collaborative, inclusive, ambitious, aligning with our core values Self-starters with high levels of commitment, energy and motivation Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context Calm under pressure, and can adapt quickly in a fast-paced environment Willing to pitch in to help other team members if needed Organised with effective time management skills. Working arrangements Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK. This role is remote, full-time, with flexible working arrangements All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation s programmes, operations or people. You will need to have the right to work in the UK. Supporting your application If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us. We d be very happy to answer any specific questions relating to this role - please email us with Query for Fundraising Assistant role in the email subject line and we ll get back to you as soon as we can. Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications. For more information, visit our website or find us on X To apply, please send us a cover letter (max 1 side of A4) which sets out why you believe you are a good fit for the role, along with a CV by Sunday 19th October 2025. Please use Application for Fundraising Assistant role in the email subject line.
We're the UK's specialist blood cancer charity and our vision is clear: we re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer. Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we ve invested, survival rates and quality of life have improved. We ve been working to beat blood cancer for over 50 years, and we won t stop until we do. Be a part of our story and help us change the world. We're looking for a proactive and people-focused individual to join our Supporter Relations Team and help deliver an exceptional supporter experience. In this rewarding role, you ll be proactively contacting supporters over the phone, speaking to them about their fundraising events, as well as handling incoming enquiries with empathy and efficiency while supporting key fundraising campaigns, managing donations, and maintaining accurate CRM records. With a keen eye for detail and a passion for great service, you ll play a crucial role in strengthening relationships and improving supporter journeys across the organisation. If you thrive in a collaborative, mission-driven environment and bring strong communication and data-handling skills, we d love to hear from you. You ll be expected to travel to the office regularly, around 3 4 times a week, and the post holder will need to be Edinburgh-based. We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. Interviews are expected to take place in person at our Edinburgh office on Thursday 23rd October.
Oct 03, 2025
Full time
We're the UK's specialist blood cancer charity and our vision is clear: we re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer. Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we ve invested, survival rates and quality of life have improved. We ve been working to beat blood cancer for over 50 years, and we won t stop until we do. Be a part of our story and help us change the world. We're looking for a proactive and people-focused individual to join our Supporter Relations Team and help deliver an exceptional supporter experience. In this rewarding role, you ll be proactively contacting supporters over the phone, speaking to them about their fundraising events, as well as handling incoming enquiries with empathy and efficiency while supporting key fundraising campaigns, managing donations, and maintaining accurate CRM records. With a keen eye for detail and a passion for great service, you ll play a crucial role in strengthening relationships and improving supporter journeys across the organisation. If you thrive in a collaborative, mission-driven environment and bring strong communication and data-handling skills, we d love to hear from you. You ll be expected to travel to the office regularly, around 3 4 times a week, and the post holder will need to be Edinburgh-based. We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. Interviews are expected to take place in person at our Edinburgh office on Thursday 23rd October.
Supporter Care Executive Location: Home-based, with travel to Birmingham for monthly meetings, and occasional travel across our network for events Contract: Contract, 37 hours per week Pay rate: £15.74 per hour, PAYE About the role At Canal & River Trust, we care for 2,000 miles of canals and rivers, helping nature thrive, keeping history alive, and providing places for people to enjoy. None of this would be possible without the generosity of our supporters. We're looking for an enthusiastic and motivated Supporter Care Executive to join our Fundraising Operations Team. Reporting to the Supporter Care Manager, you'll be at the heart of delivering an outstanding experience for our 32,000+ Friends and wider donor community. From ensuring every new supporter receives a warm welcome to creating engaging, tailored journeys, you'll play a vital role in strengthening supporter loyalty and inspiring long-term giving. This is an exciting opportunity to shape how thousands of people connect with our work and see the difference they make. What you'll be doing Delivering exceptional supporter care through phone, email, post, and in-person channels. Designing and delivering exceptional supporter journeys - from the first welcome and thank you to ongoing stewardship - through tailored communications such as newsletters, thank you packs and engaging digital content, created in collaboration with fundraising and marketing colleagues. Working with internal and external stakeholders to oversee the production of our flagship supporter magazine, Waterfront, producing inspiring articles that showcase the importance of supporter donations. Working with partners such as THINK and About Loyalty to analyse data and supporter feedback, identifying improvements and strengthening retention. Ensuring compliance with fundraising regulations and legislation, including GDPR and the Fundraising Code of Practice, across all processes. Reporting on key KPIs, including cases, complaints, retention, cancellations, and campaign performance, using insights to drive improvements. Providing guidance to the Supporter Care Assistant, supporting quality control and cover where needed. Acting as a champion for fundraising standards and regulatory compliance across the directorate. About you You'll bring experience in a charity or similar organisation, excellent communication and copywriting skills, and confidence in analysing data to improve supporter experiences. Organised and collaborative, you'll thrive on building strong relationships, championing best practice, and ensuring every supporter feels genuinely valued. What we offer In return, you'll join a supportive, dedicated team, with flexible home-based working and the chance to play a central role in helping nature, heritage, and communities flourish by water. Please note that this role requires regular travel to our Birmingham hub for monthly meetings, as well as occasional travel across our network for regional events throughout the year. Supporter Care Executive
Oct 02, 2025
Contractor
Supporter Care Executive Location: Home-based, with travel to Birmingham for monthly meetings, and occasional travel across our network for events Contract: Contract, 37 hours per week Pay rate: £15.74 per hour, PAYE About the role At Canal & River Trust, we care for 2,000 miles of canals and rivers, helping nature thrive, keeping history alive, and providing places for people to enjoy. None of this would be possible without the generosity of our supporters. We're looking for an enthusiastic and motivated Supporter Care Executive to join our Fundraising Operations Team. Reporting to the Supporter Care Manager, you'll be at the heart of delivering an outstanding experience for our 32,000+ Friends and wider donor community. From ensuring every new supporter receives a warm welcome to creating engaging, tailored journeys, you'll play a vital role in strengthening supporter loyalty and inspiring long-term giving. This is an exciting opportunity to shape how thousands of people connect with our work and see the difference they make. What you'll be doing Delivering exceptional supporter care through phone, email, post, and in-person channels. Designing and delivering exceptional supporter journeys - from the first welcome and thank you to ongoing stewardship - through tailored communications such as newsletters, thank you packs and engaging digital content, created in collaboration with fundraising and marketing colleagues. Working with internal and external stakeholders to oversee the production of our flagship supporter magazine, Waterfront, producing inspiring articles that showcase the importance of supporter donations. Working with partners such as THINK and About Loyalty to analyse data and supporter feedback, identifying improvements and strengthening retention. Ensuring compliance with fundraising regulations and legislation, including GDPR and the Fundraising Code of Practice, across all processes. Reporting on key KPIs, including cases, complaints, retention, cancellations, and campaign performance, using insights to drive improvements. Providing guidance to the Supporter Care Assistant, supporting quality control and cover where needed. Acting as a champion for fundraising standards and regulatory compliance across the directorate. About you You'll bring experience in a charity or similar organisation, excellent communication and copywriting skills, and confidence in analysing data to improve supporter experiences. Organised and collaborative, you'll thrive on building strong relationships, championing best practice, and ensuring every supporter feels genuinely valued. What we offer In return, you'll join a supportive, dedicated team, with flexible home-based working and the chance to play a central role in helping nature, heritage, and communities flourish by water. Please note that this role requires regular travel to our Birmingham hub for monthly meetings, as well as occasional travel across our network for regional events throughout the year. Supporter Care Executive
Job Title: Office Support Assistant Team: Fundraising, Communications, Retail & Reception Reporting to Director of Fundraising, Communications, Retail Hours: 30 hours per week Period: Permanent Contract Salary: £28000.00 Pro rata'd to 4 days a week Full time, permanent contract, 4 days a week, 30 hours per week, 7.5 hrs per day, paying £28000.00 per annum (pro rata'd to 4 days a week). Fully office based role. Are you looking for all round experience to work in a dynamic team in a Global Charity? An opportunity awaits the right candidate who can multi task to work in income processing, fundraising, digital/social media work and database use. Mothers Union has 4 million members in 83 countries and our members have been empowering communities to combat poverty, speak up for social justice and improve wellbeing of those around them for more than 145 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting. We are proud that through our 4 million members acting as volunteers we are able to understand and support in the region of 1 million people each year, giving them the skills and knowledge to transform their own lives for the better. The Fundraising, Communications, Retail Team & Reception The Team is responsible for fundraising for the charitable work of Mothers Union and for communicating our work internally and externally in various formats and media platforms, resourcing dioceses, building membership, and providing a first point of contact for all callers and visitors to Mothers Union. The Role The successful candidate will primarily work with the Fundraising, Communications, Retail Team and perform Reception duties. This role is a permanent Contract, 4 days a week . The role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available. Who we are looking for: We re looking for someone with great people and customer service skills, as well as drive, initiative and determination. You ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver and a multi tasker always looking to improve. Main Responsibilities Reception Duties Ensure a high levels of customer service is always maintained. To ensure reception area is well-maintained, tidy and presentable at all times. Call handling and redirection. Greeting visitors; providing face to face information and signposting. Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location. To update the meeting rooms presentation notices and door signs as necessary. To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries. To receive visitors of Mary Sumner House tenants and informing the relevant tenant of visitor s arrival. Ensure all visitors observe the necessary security and health & safety procedures, including the visitors log. Maintain building security by following safety procedures and controlling access via the reception desk. Receive, sort and distribute post/deliveries. Organise the mailing out of letters and parcels as required. To assist the Conference & House Co-ordinator and Conference Facilities Technician when needed. In the absence of the Conference & House Co-ordinator, to cover the bookings and administration of meeting rooms, liaise with the facilities team to ensure meeting rooms are set up as required and refreshments and a/v equipment are in place and operational. To provide general administrative and coordination support related to the building and teams across the organisation. Membership/Supporter Care and Income Processing Be the first point of contact for retailby phone, letter or email and responding to these in a timely manner. Ensure high levels of customer service are always maintained. To acknowledge all fundraising income received from various sources (cheques, cash, online giving). To provide retail external fulfilment providers with information and support required to enable them to meet their fulfilment KPI of 1 to 3 working days, reporting any issues to the retail manager. To carry out retail administration duties including but not limited to the processing of all information relating to the organisational finance system. Fundraising, Data and Database Support with the administration, booking, planning and delivery of income generating events. Produce materials to support community fundraising activity in line with agreed appeals and events. To work alongside the Database Manager to maintain the data architecture and quality of the database at all times. General To manage the bookings diary for Mothers Union s displays and banners. Provide administrative support to the Director of Fundraising, Communications and Retail around team meetings. To actively be involved in any projects undertaken by the team and contribute as required or directed by the Director of Fundraising, Communications and Retail. To contribute to team meetings and organisational priorities. To provide general administrative and coordination support related to the building and teams across the organisation. Skills & Experience Experience of working within an office or customer service environment is essential. Experience of working with Excel is essential. Working within the Charity sector is desirable. Pleasant and efficient telephone manner. Ability to interact in a friendly and Personable manner with external clients, tenants and staff. Experience of working at a reception will be an advantage. Knowledge/experience of working in a conference facility and advantage. Good computer skills and of MS Office software, MS Outlook, Teams and Zoom. GCSE or equivalent passes in English and Mathematics. Personal Attributes Ability to work largely self-directed and use initiative. Excellent interpersonal skills - ability to communicate efficiently, confidently and sensitively to a wide range of people both verbally & written. Good organizational skills proven ability to effectively prioritise workloads and meet deadlines. Team player, flexible, enthusiastic. Reliable and punctual. An excellent team player. Prioritisation and time management. Able to demonstrate an understanding of the core values of the Mothers' Union. Work Location This role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available. Benefits 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers Union. Employer pension contribution of 6.5%. Enhanced maternity, paternity and adoption pay. Two volunteering days per calendar year. One away day per calendar year. Enhanced sick pay. Bereavement leave & Compassionate leave Season ticket loan. Cycle to work scheme. Employee assistance programme. Eye care voucher and an allowance towards glasses. How to Apply If you are interested in this position, please apply by sending your CV and a Cover. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note only applications with a cover letter, alongside a CV, will be considered. Application Deadline The closing date for applications is 22 October 2025 . Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will start interviewing suitable candidates as we go along and reserve the right to close the advert before the deadline in the event we select a suitable candidate. Equal Opportunity Mothers Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Oct 01, 2025
Full time
Job Title: Office Support Assistant Team: Fundraising, Communications, Retail & Reception Reporting to Director of Fundraising, Communications, Retail Hours: 30 hours per week Period: Permanent Contract Salary: £28000.00 Pro rata'd to 4 days a week Full time, permanent contract, 4 days a week, 30 hours per week, 7.5 hrs per day, paying £28000.00 per annum (pro rata'd to 4 days a week). Fully office based role. Are you looking for all round experience to work in a dynamic team in a Global Charity? An opportunity awaits the right candidate who can multi task to work in income processing, fundraising, digital/social media work and database use. Mothers Union has 4 million members in 83 countries and our members have been empowering communities to combat poverty, speak up for social justice and improve wellbeing of those around them for more than 145 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting. We are proud that through our 4 million members acting as volunteers we are able to understand and support in the region of 1 million people each year, giving them the skills and knowledge to transform their own lives for the better. The Fundraising, Communications, Retail Team & Reception The Team is responsible for fundraising for the charitable work of Mothers Union and for communicating our work internally and externally in various formats and media platforms, resourcing dioceses, building membership, and providing a first point of contact for all callers and visitors to Mothers Union. The Role The successful candidate will primarily work with the Fundraising, Communications, Retail Team and perform Reception duties. This role is a permanent Contract, 4 days a week . The role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available. Who we are looking for: We re looking for someone with great people and customer service skills, as well as drive, initiative and determination. You ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver and a multi tasker always looking to improve. Main Responsibilities Reception Duties Ensure a high levels of customer service is always maintained. To ensure reception area is well-maintained, tidy and presentable at all times. Call handling and redirection. Greeting visitors; providing face to face information and signposting. Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location. To update the meeting rooms presentation notices and door signs as necessary. To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries. To receive visitors of Mary Sumner House tenants and informing the relevant tenant of visitor s arrival. Ensure all visitors observe the necessary security and health & safety procedures, including the visitors log. Maintain building security by following safety procedures and controlling access via the reception desk. Receive, sort and distribute post/deliveries. Organise the mailing out of letters and parcels as required. To assist the Conference & House Co-ordinator and Conference Facilities Technician when needed. In the absence of the Conference & House Co-ordinator, to cover the bookings and administration of meeting rooms, liaise with the facilities team to ensure meeting rooms are set up as required and refreshments and a/v equipment are in place and operational. To provide general administrative and coordination support related to the building and teams across the organisation. Membership/Supporter Care and Income Processing Be the first point of contact for retailby phone, letter or email and responding to these in a timely manner. Ensure high levels of customer service are always maintained. To acknowledge all fundraising income received from various sources (cheques, cash, online giving). To provide retail external fulfilment providers with information and support required to enable them to meet their fulfilment KPI of 1 to 3 working days, reporting any issues to the retail manager. To carry out retail administration duties including but not limited to the processing of all information relating to the organisational finance system. Fundraising, Data and Database Support with the administration, booking, planning and delivery of income generating events. Produce materials to support community fundraising activity in line with agreed appeals and events. To work alongside the Database Manager to maintain the data architecture and quality of the database at all times. General To manage the bookings diary for Mothers Union s displays and banners. Provide administrative support to the Director of Fundraising, Communications and Retail around team meetings. To actively be involved in any projects undertaken by the team and contribute as required or directed by the Director of Fundraising, Communications and Retail. To contribute to team meetings and organisational priorities. To provide general administrative and coordination support related to the building and teams across the organisation. Skills & Experience Experience of working within an office or customer service environment is essential. Experience of working with Excel is essential. Working within the Charity sector is desirable. Pleasant and efficient telephone manner. Ability to interact in a friendly and Personable manner with external clients, tenants and staff. Experience of working at a reception will be an advantage. Knowledge/experience of working in a conference facility and advantage. Good computer skills and of MS Office software, MS Outlook, Teams and Zoom. GCSE or equivalent passes in English and Mathematics. Personal Attributes Ability to work largely self-directed and use initiative. Excellent interpersonal skills - ability to communicate efficiently, confidently and sensitively to a wide range of people both verbally & written. Good organizational skills proven ability to effectively prioritise workloads and meet deadlines. Team player, flexible, enthusiastic. Reliable and punctual. An excellent team player. Prioritisation and time management. Able to demonstrate an understanding of the core values of the Mothers' Union. Work Location This role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available. Benefits 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers Union. Employer pension contribution of 6.5%. Enhanced maternity, paternity and adoption pay. Two volunteering days per calendar year. One away day per calendar year. Enhanced sick pay. Bereavement leave & Compassionate leave Season ticket loan. Cycle to work scheme. Employee assistance programme. Eye care voucher and an allowance towards glasses. How to Apply If you are interested in this position, please apply by sending your CV and a Cover. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note only applications with a cover letter, alongside a CV, will be considered. Application Deadline The closing date for applications is 22 October 2025 . Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will start interviewing suitable candidates as we go along and reserve the right to close the advert before the deadline in the event we select a suitable candidate. Equal Opportunity Mothers Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
