Ford & Stanley Executive Search
Chaddesden, Derby
Candidate Opportunity Brief Position: Group Client Relationship Executive Reporting to: Group Sales & Commercial Director Overview: The Group Client Relationship Executive will play a pivotal role in helping Ford & Stanley Talent Services Group (Ford & Stanley) to build and maintain very effective relationships with its customers. This will be achieved by liaising between key contacts within client companies and internal heads of service delivery, to ensure the expectations of the customers are always managed, and that Ford & Stanley s sales promise is the customer reality. Working within the Group Sales & Client Development Team, the Client Relationship Executive will also play a pivotal role helping the company develop and expand the service line provision within newly acquired and long-standing client relationships. They will be tasked with raising awareness of Ford & Stanley s suite of Group services and ultimately ensuring that when the customer has a business need within the Group s areas of expertise, Ford & Stanley services are front of mind. The Opportunity: Ford & Stanley has steadily built a strong market reputation for delivering innovative, high quality talent services over a fifteen-year period. Those services comprise recruitment from shop floor to boardroom, leadership development, performance coaching and mental fitness support. With a current turnover of £25million and a long-established team of circa 60 people, the company is embarking upon an ambitious growth strategy by expanding market share and extending its influence in its fledgling sectors. The essence of the opportunity for anyone considering this role is to help the company turn its ambitions into reality and to realise your own career aspirations as a result. In addition to what will be a highly fulfilling role, your potential career paths include key account management, international relationship development and accounts team leadership. About Ford & Stanley Group Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from Start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A large percentage of current business is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby UK Ford & Stanley is privately owned, has c60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with average length of service of the current team at recruiter level being 3.2 years, in support functions it is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our Mission of helping to create 10million Better Workdays is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our Join us page. You may also want to see some of the great work our teams have been doing for the environment here. The Role: Group Client Relationship Executive is a newly established role that sits within the Group Sales & Client Development Team. The team works hand in hand with leaders of each business area to ensure the Group strategies for a) maximising commercial returns whilst b) protecting market reputation are realised. Whilst business area leaders are naturally focussed on managing the performance of their own specific business areas, the Group function has a holistic approach across all services to ensure all are equally represented within each client company. This will entail developing a clear understanding of each Ford & Stanley service line, their unique features, and specific benefits to employers. From there building client awareness, creating understanding and establishing which service line(s) are relevant and of interest. From the inception of all new client relationships, the role takes responsibility for ensuring a clearly defined Service Level Agreement (SLA) is established from the outset. For legacy clients, as the person in this role you will be responsible for revisiting any existing SLAs and helping to iron-out any historical service deltas if required to re-establish service provision. You will conduct Company Discoveries and thereon act as the conduit to internal recruitment teams gaining a full understand regarding your client s organisations, why people like working there, and their unique selling points to the candidate market. The person in this role will use their considerable interpersonal skills to create mutual understanding of what both parties need from the other to ensure the relationship is successful; liaising between the employer and the service delivery teams to resolve any misunderstandings or deltas. Your first 12 months: Gain an understanding of all 4 business areas and develop the ability to confidently articulate the value and service of each in a concise manner. Get to know each of your new colleagues and build rapport Become fully conversant with company systems and processes, with particular focus on Bluesheet / Goldsheet customer relationship methodology and Company Discovery. Meet each of your new clients, get to know and understand them, establish professional rapport, and learn about their organisations Working alongside service delivery team colleagues, fulfilling your role in executing the Group strategy for each client under your remit, adopting strategic client development planning methodology. Become the person of trust both internally and externally to skilfully ensure that service delivery runs smoothly, that deltas are painlessly resolved, the commercial opportunities are realised and the NPS ratings remain high by managing expectations. Key deliverables within the first 12 months include: Demonstratable examples of expanding Ford & Stanleys client base under your remit. This will be measured on increasing spend, opportunities brought into the business have increased from previous year. This will involve the quality of the opportunities onboarded and level commitment from clients. Essentially ensuring a high vacancy onboarded to conversion rate. Perceived as someone who is proactive, a problem solver, easily accessible of whom both the business and clients/hiring managers can rely on. Become the best in the business of articulating the groups offering and ability to develop / train others in the art of. Essential Hard Skills (Skills & Experience) Demonstratable experience of successfully growing and expanding relationship and commercial opportunities across a portfolio of clients. A B2B background developing relationships in consultancy services or solutions environment Candidates to be within a commutable distance of our Derby HQ, driving licences and car. (The position comes with a car allowance not car) Represented their organisation well at trade shows, networking events with demonstrable ROI Degree educated. Essential Soft Skills (Attributes & Behaviours) An engaging, passionate, confident individual able to build rapport within warm and cold relationships An articulate, confident communicator both internally and externally. Proactive, hungry and energetic personality. Problem Solver, decisive with no task too big no task too small mindset. High drive, self-motivation and desire to have their name synonymous with the ability to deliver high-level commercial and relationship results. Exceptional negotiator demonstrating high levels of emotional intelligence. Working Arrangements & Location: We have a Proudly In Office policy which has been pivotal to our exponential growth and success. Ford & Stanley operates as a business eco-system , with each team member symbiotically supporting and relying on the other for their experience, learning opportunities, in-the-moment knowledge sharing and motivation when we need a lift. We are flexible with team members when they need us to be, meaning ad-hoc home working days are fully supported, but as an exception. We are in office when our colleagues and customers need us to be which is business hours, 5 days a week. This is crucial to our collective ambitions. Our core business hours are 8:30am 5:30pm Monday to Thursday with a 4:30pm finish on a Friday. The contracted place of work for this position is Ford & Stanley Head Offices on Pride Park, Derby. Interview Process: Initial discussion with Group Sales & Commercial Director. Introductory, informal conversation. 1st Stage Interview. Introductory discussion with the Group Chairman - an open conversation about the organisation, its values and culture. Followed by a formal interview with Group Sales & Commercial Director to delve into the details of the role. Open Q&A. Office tour . click apply for full job details
Candidate Opportunity Brief Position: Group Client Relationship Executive Reporting to: Group Sales & Commercial Director Overview: The Group Client Relationship Executive will play a pivotal role in helping Ford & Stanley Talent Services Group (Ford & Stanley) to build and maintain very effective relationships with its customers. This will be achieved by liaising between key contacts within client companies and internal heads of service delivery, to ensure the expectations of the customers are always managed, and that Ford & Stanley s sales promise is the customer reality. Working within the Group Sales & Client Development Team, the Client Relationship Executive will also play a pivotal role helping the company develop and expand the service line provision within newly acquired and long-standing client relationships. They will be tasked with raising awareness of Ford & Stanley s suite of Group services and ultimately ensuring that when the customer has a business need within the Group s areas of expertise, Ford & Stanley services are front of mind. The Opportunity: Ford & Stanley has steadily built a strong market reputation for delivering innovative, high quality talent services over a fifteen-year period. Those services comprise recruitment from shop floor to boardroom, leadership development, performance coaching and mental fitness support. With a current turnover of £25million and a long-established team of circa 60 people, the company is embarking upon an ambitious growth strategy by expanding market share and extending its influence in its fledgling sectors. The essence of the opportunity for anyone considering this role is to help the company turn its ambitions into reality and to realise your own career aspirations as a result. In addition to what will be a highly fulfilling role, your potential career paths include key account management, international relationship development and accounts team leadership. About Ford & Stanley Group Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from Start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A large percentage of current business is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby UK Ford & Stanley is privately owned, has c60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with average length of service of the current team at recruiter level being 3.2 years, in support functions it is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our Mission of helping to create 10million Better Workdays is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our Join us page. You may also want to see some of the great work our teams have been doing for the environment here. The Role: Group Client Relationship Executive is a newly established role that sits within the Group Sales & Client Development Team. The team works hand in hand with leaders of each business area to ensure the Group strategies for a) maximising commercial returns whilst b) protecting market reputation are realised. Whilst business area leaders are naturally focussed on managing the performance of their own specific business areas, the Group function has a holistic approach across all services to ensure all are equally represented within each client company. This will entail developing a clear understanding of each Ford & Stanley service line, their unique features, and specific benefits to employers. From there building client awareness, creating understanding and establishing which service line(s) are relevant and of interest. From the inception of all new client relationships, the role takes responsibility for ensuring a clearly defined Service Level Agreement (SLA) is established from the outset. For legacy clients, as the person in this role you will be responsible for revisiting any existing SLAs and helping to iron-out any historical service deltas if required to re-establish service provision. You will conduct Company Discoveries and thereon act as the conduit to internal recruitment teams gaining a full understand regarding your client s organisations, why people like working there, and their unique selling points to the candidate market. The person in this role will use their considerable interpersonal skills to create mutual understanding of what both parties need from the other to ensure the relationship is successful; liaising between the employer and the service delivery teams to resolve any misunderstandings or deltas. Your first 12 months: Gain an understanding of all 4 business areas and develop the ability to confidently articulate the value and service of each in a concise manner. Get to know each of your new colleagues and build rapport Become fully conversant with company systems and processes, with particular focus on Bluesheet / Goldsheet customer relationship methodology and Company Discovery. Meet each of your new clients, get to know and understand them, establish professional rapport, and learn about their organisations Working alongside service delivery team colleagues, fulfilling your role in executing the Group strategy for each client under your remit, adopting strategic client development planning methodology. Become the person of trust both internally and externally to skilfully ensure that service delivery runs smoothly, that deltas are painlessly resolved, the commercial opportunities are realised and the NPS ratings remain high by managing expectations. Key deliverables within the first 12 months include: Demonstratable examples of expanding Ford & Stanleys client base under your remit. This will be measured on increasing spend, opportunities brought into the business have increased from previous year. This will involve the quality of the opportunities onboarded and level commitment from clients. Essentially ensuring a high vacancy onboarded to conversion rate. Perceived as someone who is proactive, a problem solver, easily accessible of whom both the business and clients/hiring managers can rely on. Become the best in the business of articulating the groups offering and ability to develop / train others in the art of. Essential Hard Skills (Skills & Experience) Demonstratable experience of successfully growing and expanding relationship and commercial opportunities across a portfolio of clients. A B2B background developing relationships in consultancy services or solutions environment Candidates to be within a commutable distance of our Derby HQ, driving licences and car. (The position comes with a car allowance not car) Represented their organisation well at trade shows, networking events with demonstrable ROI Degree educated. Essential Soft Skills (Attributes & Behaviours) An engaging, passionate, confident individual able to build rapport within warm and cold relationships An articulate, confident communicator both internally and externally. Proactive, hungry and energetic personality. Problem Solver, decisive with no task too big no task too small mindset. High drive, self-motivation and desire to have their name synonymous with the ability to deliver high-level commercial and relationship results. Exceptional negotiator demonstrating high levels of emotional intelligence. Working Arrangements & Location: We have a Proudly In Office policy which has been pivotal to our exponential growth and success. Ford & Stanley operates as a business eco-system , with each team member symbiotically supporting and relying on the other for their experience, learning opportunities, in-the-moment knowledge sharing and motivation when we need a lift. We are flexible with team members when they need us to be, meaning ad-hoc home working days are fully supported, but as an exception. We are in office when our colleagues and customers need us to be which is business hours, 5 days a week. This is crucial to our collective ambitions. Our core business hours are 8:30am 5:30pm Monday to Thursday with a 4:30pm finish on a Friday. The contracted place of work for this position is Ford & Stanley Head Offices on Pride Park, Derby. Interview Process: Initial discussion with Group Sales & Commercial Director. Introductory, informal conversation. 1st Stage Interview. Introductory discussion with the Group Chairman - an open conversation about the organisation, its values and culture. Followed by a formal interview with Group Sales & Commercial Director to delve into the details of the role. Open Q&A. Office tour . click apply for full job details
Rise Technical Recruitment
Bristol, Gloucestershire
Entry Level Sales + Recruitment Consultant (10:30am - 7pm, Lucrative USA Division) Bristol City Centre 25,000 (1st Year Realistic Earnings: Up to 70K) + Quick Progression + Excellent Commission (Uncapped - up to 40%) + Social and Empowered Environment + International Opportunities + 10:30am Start + Early Friday Finish Are you a motivated and goal-driven individual? Are you looking for a platform to achieve life changing results with clear pathways to management and uncapped commission? We are looking for ambitious individuals who are looking to work within the lucrative USA market with excellent commission and progression routes, alongside international opportunities as we continue our huge expansion plans. Rise Technical is specialist recruitment consultancy with an incredible reputation for providing staffing solutions into a number of technical sectors, including Engineering, IT, Construction, Energy and Public Sector within the UK, Europe, USA & Canada. Due to our the USA Division's ongoing success, we opened our first international offices in Miami and Austin last year and we're now looking for likeminded individuals to join our social and success-driven Bristol team. This role is ideal for a motivated individual who is looking for a new role which allows them to have a large impact on their own earnings through uncapped commission whilst fast-tracking their career through unlimited progression. The Details: Massively increase your earnings with uncapped commission, up to 40% of what you bill Rapid progression through to Management and Directorship Receive full training to ensure you're successful in the role Work alongside a great team of supportive and social individuals who share the same values and will celebrate your every success Empowered working environment fostered by high performing individuals Hybrid working once you are autonomous in the role, giving you the ability to choose to work where you perform best Build your own client base through developing long-term client relationships Headhunting high-quality candidates for a variety of technical roles Managing the recruitment process for clients and candidates from start to finish The Person: Ambitious, goal-driven and motivated Confident communication skills Strives for success and progression Resilient Note -Not sure if you meet all of the criteria? At Rise, we pride ourselves on recruiting a diverse range of people who share our company values and have the ambition, motivation, and resilience to positively change lives in our empowered environment. So, if you feel you align with our values and goals, we encourage you to apply, even if you don't meet every criterion. To Apply for this role or to be considered for further roles, please click "Apply Now' or contact Talent Acquisition at (url removed), we'll be in touch if your application progresses. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Entry Level Sales + Recruitment Consultant (10:30am - 7pm, Lucrative USA Division) Bristol City Centre 25,000 (1st Year Realistic Earnings: Up to 70K) + Quick Progression + Excellent Commission (Uncapped - up to 40%) + Social and Empowered Environment + International Opportunities + 10:30am Start + Early Friday Finish Are you a motivated and goal-driven individual? Are you looking for a platform to achieve life changing results with clear pathways to management and uncapped commission? We are looking for ambitious individuals who are looking to work within the lucrative USA market with excellent commission and progression routes, alongside international opportunities as we continue our huge expansion plans. Rise Technical is specialist recruitment consultancy with an incredible reputation for providing staffing solutions into a number of technical sectors, including Engineering, IT, Construction, Energy and Public Sector within the UK, Europe, USA & Canada. Due to our the USA Division's ongoing success, we opened our first international offices in Miami and Austin last year and we're now looking for likeminded individuals to join our social and success-driven Bristol team. This role is ideal for a motivated individual who is looking for a new role which allows them to have a large impact on their own earnings through uncapped commission whilst fast-tracking their career through unlimited progression. The Details: Massively increase your earnings with uncapped commission, up to 40% of what you bill Rapid progression through to Management and Directorship Receive full training to ensure you're successful in the role Work alongside a great team of supportive and social individuals who share the same values and will celebrate your every success Empowered working environment fostered by high performing individuals Hybrid working once you are autonomous in the role, giving you the ability to choose to work where you perform best Build your own client base through developing long-term client relationships Headhunting high-quality candidates for a variety of technical roles Managing the recruitment process for clients and candidates from start to finish The Person: Ambitious, goal-driven and motivated Confident communication skills Strives for success and progression Resilient Note -Not sure if you meet all of the criteria? At Rise, we pride ourselves on recruiting a diverse range of people who share our company values and have the ambition, motivation, and resilience to positively change lives in our empowered environment. So, if you feel you align with our values and goals, we encourage you to apply, even if you don't meet every criterion. To Apply for this role or to be considered for further roles, please click "Apply Now' or contact Talent Acquisition at (url removed), we'll be in touch if your application progresses. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Rise Technical Recruitment
Bristol, Gloucestershire
Graduate Recruitment Consultant (10:30am - 7pm, Lucrative USA Division) Bristol City Centre 25,000+ (1st Year Realistic Earnings: Up to 70K) + Quick Progression + Excellent Commission (Uncapped - up to 40%) + Social and Empowered Environment + International Opportunities + 10:30am Start + Early Friday Finish Are you a motivated and goal-driven individual? Are you looking for a platform to achieve life changing results with clear pathways to management and uncapped commission? We are looking for ambitious individuals who are looking to work within the lucrative USA market with excellent commission and progression routes, alongside international opportunities as we continue our huge expansion plans. Rise Technical is specialist recruitment consultancy with an incredible reputation for providing staffing solutions into a number of technical sectors, including Engineering, IT, Construction, Energy and Public Sector within the UK, Europe, USA & Canada. Due to our the USA Division's ongoing success, we opened our first international offices in Miami and Austin last year and we're now looking for likeminded individuals to join our social and success-driven Bristol team. This role is ideal for a motivated individual who is looking for a new role which allows them to have a large impact on their own earnings through uncapped commission whilst fast-tracking their career through unlimited progression. The Details: Massively increase your earnings with uncapped commission, up to 40% of what you bill Rapid progression through to Management and Directorship Receive full training to ensure you're successful in the role Work alongside a great team of supportive and social individuals who share the same values and will celebrate your every success Empowered working environment fostered by high performing individuals Hybrid working once you are autonomous in the role, giving you the ability to choose to work where you perform best Build your own client base through developing long-term client relationships Headhunting high-quality candidates for a variety of technical roles Managing the recruitment process for clients and candidates from start to finish The Person: Ambitious, goal-driven and motivated Confident communication skills Strives for success and progression Resilient Note -Not sure if you meet all of the criteria? At Rise, we pride ourselves on recruiting a diverse range of people who share our company values and have the ambition, motivation, and resilience to positively change lives in our empowered environment. So, if you feel you align with our values and goals, we encourage you to apply, even if you don't meet every criterion. To Apply for this role or to be considered for further roles, please click "Apply Now' or contact Talent Acquisition at (url removed), we'll be in touch if your application progresses. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Graduate Recruitment Consultant (10:30am - 7pm, Lucrative USA Division) Bristol City Centre 25,000+ (1st Year Realistic Earnings: Up to 70K) + Quick Progression + Excellent Commission (Uncapped - up to 40%) + Social and Empowered Environment + International Opportunities + 10:30am Start + Early Friday Finish Are you a motivated and goal-driven individual? Are you looking for a platform to achieve life changing results with clear pathways to management and uncapped commission? We are looking for ambitious individuals who are looking to work within the lucrative USA market with excellent commission and progression routes, alongside international opportunities as we continue our huge expansion plans. Rise Technical is specialist recruitment consultancy with an incredible reputation for providing staffing solutions into a number of technical sectors, including Engineering, IT, Construction, Energy and Public Sector within the UK, Europe, USA & Canada. Due to our the USA Division's ongoing success, we opened our first international offices in Miami and Austin last year and we're now looking for likeminded individuals to join our social and success-driven Bristol team. This role is ideal for a motivated individual who is looking for a new role which allows them to have a large impact on their own earnings through uncapped commission whilst fast-tracking their career through unlimited progression. The Details: Massively increase your earnings with uncapped commission, up to 40% of what you bill Rapid progression through to Management and Directorship Receive full training to ensure you're successful in the role Work alongside a great team of supportive and social individuals who share the same values and will celebrate your every success Empowered working environment fostered by high performing individuals Hybrid working once you are autonomous in the role, giving you the ability to choose to work where you perform best Build your own client base through developing long-term client relationships Headhunting high-quality candidates for a variety of technical roles Managing the recruitment process for clients and candidates from start to finish The Person: Ambitious, goal-driven and motivated Confident communication skills Strives for success and progression Resilient Note -Not sure if you meet all of the criteria? At Rise, we pride ourselves on recruiting a diverse range of people who share our company values and have the ambition, motivation, and resilience to positively change lives in our empowered environment. So, if you feel you align with our values and goals, we encourage you to apply, even if you don't meet every criterion. To Apply for this role or to be considered for further roles, please click "Apply Now' or contact Talent Acquisition at (url removed), we'll be in touch if your application progresses. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
