Reward & Benefit Consultant (12 Month FTC) UK based with travel - Belfast, Bristol, Methil Fixed Term Contract (12 months) Reporting to: Head of Reward Shape reward strategy where it really matters. We're looking for an experienced Reward Consultant to join our UK People team on a 9-12 month fixed term contract. This is a high impact role where you'll design and deliver reward solutions that directly support project delivery, talent attraction, and long term business performance across multiple UK sites. If you enjoy combining commercial thinking, data led insight, and stakeholder influence-and want to see your work make a tangible difference-this could be a great fit. The Role You'll take ownership of compensation and benefits strategy, partnering closely with HR, Finance, Talent Acquisition, and senior leaders to ensure reward frameworks are competitive, fair, compliant, and aligned with both business needs and regulatory/union environments. Your work will help ensure we attract and retain critical skills, motivate performance, and support complex, project led delivery. What You'll Be Doing Reward Strategy & Market Insight Lead market pricing and job benchmarking activities Design salary structures, job levelling, and geographic differentials for multi site UK operations Develop job architecture, career paths, and competency frameworks Advise on pay positioning for scarce and critical skillsets Benchmark and review variable pay, allowances, overtime and shift premiums Pay Governance & Operational Delivery Deliver annual pay review and bonus cycles end to end Maintain pay ranges, grades, and alignment with recognised external frameworks Ensure compliance with UK reward legislation (HMRC, IR35, NMW, Working Time, Gender Pay) Design and maintain recognition schemes aligned to performance and safety outcomes Equity, Risk & Employee Relations Lead pay equity analysis and remediation planning Assess and advise on retention awards and scarcity allowances with clear ROI Support union negotiations and site specific pay frameworks Incentives & Project Linked Rewards Design short term incentive plans and bonus scorecards Develop project based, milestone driven incentive frameworks Benefits & Reward Communication Support benefits reviews and supplier management Create clear, engaging reward communications for leaders and employees Analytics & Stakeholder Advisory Build reward dashboards (pay mix, compa ratios, range penetration, flight risk) Provide expert advice on offers, promotions, and retention cases What We're Looking For Experience & Qualifications 5+ years' experience in Reward / Compensation & Benefits Background in engineering, manufacturing, energy or defence environments preferred Strong market pricing and job evaluation experience (e.g. WTW) Proven delivery of annual reward cycles and incentive design Solid knowledge of UK reward compliance (global exposure a bonus) Advanced Excel modelling skills; experience with HRIS and analytics tools Degree, CIPD, or Reward/C&B qualification desirable Skills & Behaviours Commercial and pragmatic mindset Strong analytical capability with clear data storytelling Confident stakeholder influencer, credible with senior leaders Highly organised and resilient under pressure Trusted with confidential and sensitive data
May 05, 2026
Full time
Reward & Benefit Consultant (12 Month FTC) UK based with travel - Belfast, Bristol, Methil Fixed Term Contract (12 months) Reporting to: Head of Reward Shape reward strategy where it really matters. We're looking for an experienced Reward Consultant to join our UK People team on a 9-12 month fixed term contract. This is a high impact role where you'll design and deliver reward solutions that directly support project delivery, talent attraction, and long term business performance across multiple UK sites. If you enjoy combining commercial thinking, data led insight, and stakeholder influence-and want to see your work make a tangible difference-this could be a great fit. The Role You'll take ownership of compensation and benefits strategy, partnering closely with HR, Finance, Talent Acquisition, and senior leaders to ensure reward frameworks are competitive, fair, compliant, and aligned with both business needs and regulatory/union environments. Your work will help ensure we attract and retain critical skills, motivate performance, and support complex, project led delivery. What You'll Be Doing Reward Strategy & Market Insight Lead market pricing and job benchmarking activities Design salary structures, job levelling, and geographic differentials for multi site UK operations Develop job architecture, career paths, and competency frameworks Advise on pay positioning for scarce and critical skillsets Benchmark and review variable pay, allowances, overtime and shift premiums Pay Governance & Operational Delivery Deliver annual pay review and bonus cycles end to end Maintain pay ranges, grades, and alignment with recognised external frameworks Ensure compliance with UK reward legislation (HMRC, IR35, NMW, Working Time, Gender Pay) Design and maintain recognition schemes aligned to performance and safety outcomes Equity, Risk & Employee Relations Lead pay equity analysis and remediation planning Assess and advise on retention awards and scarcity allowances with clear ROI Support union negotiations and site specific pay frameworks Incentives & Project Linked Rewards Design short term incentive plans and bonus scorecards Develop project based, milestone driven incentive frameworks Benefits & Reward Communication Support benefits reviews and supplier management Create clear, engaging reward communications for leaders and employees Analytics & Stakeholder Advisory Build reward dashboards (pay mix, compa ratios, range penetration, flight risk) Provide expert advice on offers, promotions, and retention cases What We're Looking For Experience & Qualifications 5+ years' experience in Reward / Compensation & Benefits Background in engineering, manufacturing, energy or defence environments preferred Strong market pricing and job evaluation experience (e.g. WTW) Proven delivery of annual reward cycles and incentive design Solid knowledge of UK reward compliance (global exposure a bonus) Advanced Excel modelling skills; experience with HRIS and analytics tools Degree, CIPD, or Reward/C&B qualification desirable Skills & Behaviours Commercial and pragmatic mindset Strong analytical capability with clear data storytelling Confident stakeholder influencer, credible with senior leaders Highly organised and resilient under pressure Trusted with confidential and sensitive data
Are you a cultural navigator and strategic driver who builds genuine client partnerships as naturally as you drive campaign performance? We should talk. THE ROLE As our Paid Media Strategist, your mission is to dominate the attention economy. You're a cultural navigator and strategic driver for iconic entertainment brands like Hasbro and Sony, bridging complex programming systems with exceptional customer experiences to drive TVOD and FAST viewership. This role blends campaign strategy, digital account growth, and intrapreneurial focus - positioning our Digital services for streaming industry growth over the next 12 months. You'll bring deep expertise in streaming and entertainment campaigns, combining analytical rigour with tactical execution. As the strategic go to, you go beyond campaign management to strategise, optimise, and innovate. You are a proactive communicator and decisive leader who thrives in ambiguity, moving seamlessly between high level strategy and ownership of daily execution. Your track record, sound judgement, and tech savvy approach future proof our digital marketing services in the AI age. This is an initial six month full time contract based in our central London office, in the heart of the entertainment industry. What You'll Own PIONEER PAID MEDIA EXCELLENCE: Develop and execute impactful international multi channel paid media and social advertising strategies. Own the "why" and the "how" for our clients, defining account level strategy and owning performance ROI. Lead and optimise high budget paid media campaigns across Meta, TikTok, Reddit, YouTube, Amazon Ads and CTV placements (75% M&E clients, 25% cross industry). Champion automation and iterative workflow improvements to push the boundaries of operational efficiency. Accountability: client ROI and SLA metrics ACCOUNT & PARTNER MANAGEMENT: Architect global paid account success, taking full ownership of your portfolio and forging powerful client partnerships. Translate complex paid landscapes into compelling narratives, driving trust through transparency and leading client reviews with deep strategic insights; proactively identifying risks and spotting expansion opportunities that align with client and Wordbank goals. Accountability: 4.5+ CSAT score DIGITAL ACCOUNT GROWTH: In close collaboration with the Customer Success team, act as a key driver for proposals and client prospecting. Design and execute full funnel strategies specifically for entertainment clients. Take an intrapreneurial approach to identifying upsell and cross sell opportunities that add genuine value to the client's ecosystem while expanding Wordbank's footprint. Accountability: in account growth and contribution to successful new business pitches Why This Role Matters You're not just running campaigns; you're the strategic force behind how iconic entertainment brands connect with audiences in a fast moving attention economy. Our Digital services are at an inflection point, and the person in the role shapes that trajectory - owning performance ROI, building the kind of client trust that drives account growth from the inside out, and directly impacting viewership and revenue for some of the most recognizable titles in streaming. This starts as a six month contract by design. We want the right fit, not just the right CV. If you lead with confidence, build trust quickly, and hold yourself to a standard that makes "good enough" genuinely uncomfortable, this is your opportunity to build something, not just run it. SALARY & BENEFITS UK: £55K £60K annual base salary + contract benefits. Initial 6 month contract, with strong potential to extend or transition into a permanent role, subject to performance and business requirements Paid flexible time off Hussle health & fitness monthly pass EXPERIENCE & SKILLS YOU HAVE Paid Social Media: Deep expertise in managing complex, high budget campaigns across Meta, TikTok, and Reddit. Own the full funnel strategy and drive measurable results across channels. Programmatic & Video: A strong baseline in the programmatic and video ecosystems, specifically Amazon DSP, CTV platforms, and YouTube Ads. Entertainment/Streaming Industry: Proven track record driving paid strategies for streaming or entertainment brands, with measurable ROI and demonstrable impact on viewership, engagement, and revenue. Understand the SVOD, AVOD, TVOD and FAST landscape deeply enough to challenge briefs, not just execute them. Reporting & Analytics: Excellent at analysing complex data sets, building reports, and crafting data narratives. Baseline knowledge of GTM, Looker Studio, Sheets/Excel, and GA4. Turn performance data into clear, actionable decisions that move the needle on campaign outcomes. AI Fluency: An early adopter who actively leverages emerging tools and builds AI workflows to automate reporting, creative versioning, and audience bidding. Identify efficiency gains and implement them before anyone asks. YOU ARE A RELATIONSHIP ARCHITECT: Forge genuine, lasting client partnerships. Lead with social confidence and warmth - clients respect your expertise and trust you as a strategic extension of their team. Keep them ahead of the curve navigating AVOD, SVOD, and FAST. An INTRAPRENEURIAL DRIVER: Natural ownership of results and a hunter's eye for growth. Think in medium term strategies, take calculated risks with self confidence, and move forward without micro management. A DECISIVE NAVIGATOR: Thrive in ambiguity. Take data backed risks to deliver exceptional CX and move the needle. Own outcomes fully, course correct proactively, and be a dependable anchor for Digital and Customer Success teams. An ELOQUENT COLLABORATOR: Flawless communication skills. Authoritative with stakeholders yet approachable with teammates, translating complex media jargon into clear, persuasive narratives. An ANALYTICAL PROBLEM SOLVER: Assimilate data naturally. Identify patterns, deconstruct complex challenges, and present tiered solutions that address immediate needs while anticipating second and third order impacts. Bonus Experience International Marketing: Experience scaling campaigns across global markets and navigating local cultural nuances. Search Engine Marketing: Experience managing Google Ads campaigns. Do NOT Apply If: You need consensus or sign off before making account decisions. Autonomy makes you uncomfortable rather than energised. You're transactional with the brands and partners you work with. You see account management as reporting and delivery rather than strategic partnership and relationship building. You wait for direction rather than proactively identifying risks, opportunities, and growth plays across your portfolio. You need a fully defined playbook to execute. Ambiguity stalls you rather than sharpening your focus. You struggle to present data clearly or make a compelling case for strategic decisions to senior stakeholders. You're not genuinely excited about AI and automation as a competitive advantage for your clients. You think consistently good is acceptable when exceptional is within reach. Equal Opportunity Employer Wordbank is an equal opportunity employer committed to building a diverse, inclusive team. We welcome all qualified candidates regardless of race, colour, age, religion, gender identity, sexual orientation, disability status, or any other protected characteristic.
May 02, 2026
Full time
Are you a cultural navigator and strategic driver who builds genuine client partnerships as naturally as you drive campaign performance? We should talk. THE ROLE As our Paid Media Strategist, your mission is to dominate the attention economy. You're a cultural navigator and strategic driver for iconic entertainment brands like Hasbro and Sony, bridging complex programming systems with exceptional customer experiences to drive TVOD and FAST viewership. This role blends campaign strategy, digital account growth, and intrapreneurial focus - positioning our Digital services for streaming industry growth over the next 12 months. You'll bring deep expertise in streaming and entertainment campaigns, combining analytical rigour with tactical execution. As the strategic go to, you go beyond campaign management to strategise, optimise, and innovate. You are a proactive communicator and decisive leader who thrives in ambiguity, moving seamlessly between high level strategy and ownership of daily execution. Your track record, sound judgement, and tech savvy approach future proof our digital marketing services in the AI age. This is an initial six month full time contract based in our central London office, in the heart of the entertainment industry. What You'll Own PIONEER PAID MEDIA EXCELLENCE: Develop and execute impactful international multi channel paid media and social advertising strategies. Own the "why" and the "how" for our clients, defining account level strategy and owning performance ROI. Lead and optimise high budget paid media campaigns across Meta, TikTok, Reddit, YouTube, Amazon Ads and CTV placements (75% M&E clients, 25% cross industry). Champion automation and iterative workflow improvements to push the boundaries of operational efficiency. Accountability: client ROI and SLA metrics ACCOUNT & PARTNER MANAGEMENT: Architect global paid account success, taking full ownership of your portfolio and forging powerful client partnerships. Translate complex paid landscapes into compelling narratives, driving trust through transparency and leading client reviews with deep strategic insights; proactively identifying risks and spotting expansion opportunities that align with client and Wordbank goals. Accountability: 4.5+ CSAT score DIGITAL ACCOUNT GROWTH: In close collaboration with the Customer Success team, act as a key driver for proposals and client prospecting. Design and execute full funnel strategies specifically for entertainment clients. Take an intrapreneurial approach to identifying upsell and cross sell opportunities that add genuine value to the client's ecosystem while expanding Wordbank's footprint. Accountability: in account growth and contribution to successful new business pitches Why This Role Matters You're not just running campaigns; you're the strategic force behind how iconic entertainment brands connect with audiences in a fast moving attention economy. Our Digital services are at an inflection point, and the person in the role shapes that trajectory - owning performance ROI, building the kind of client trust that drives account growth from the inside out, and directly impacting viewership and revenue for some of the most recognizable titles in streaming. This starts as a six month contract by design. We want the right fit, not just the right CV. If you lead with confidence, build trust quickly, and hold yourself to a standard that makes "good enough" genuinely uncomfortable, this is your opportunity to build something, not just run it. SALARY & BENEFITS UK: £55K £60K annual base salary + contract benefits. Initial 6 month contract, with strong potential to extend or transition into a permanent role, subject to performance and business requirements Paid flexible time off Hussle health & fitness monthly pass EXPERIENCE & SKILLS YOU HAVE Paid Social Media: Deep expertise in managing complex, high budget campaigns across Meta, TikTok, and Reddit. Own the full funnel strategy and drive measurable results across channels. Programmatic & Video: A strong baseline in the programmatic and video ecosystems, specifically Amazon DSP, CTV platforms, and YouTube Ads. Entertainment/Streaming Industry: Proven track record driving paid strategies for streaming or entertainment brands, with measurable ROI and demonstrable impact on viewership, engagement, and revenue. Understand the SVOD, AVOD, TVOD and FAST landscape deeply enough to challenge briefs, not just execute them. Reporting & Analytics: Excellent at analysing complex data sets, building reports, and crafting data narratives. Baseline knowledge of GTM, Looker Studio, Sheets/Excel, and GA4. Turn performance data into clear, actionable decisions that move the needle on campaign outcomes. AI Fluency: An early adopter who actively leverages emerging tools and builds AI workflows to automate reporting, creative versioning, and audience bidding. Identify efficiency gains and implement them before anyone asks. YOU ARE A RELATIONSHIP ARCHITECT: Forge genuine, lasting client partnerships. Lead with social confidence and warmth - clients respect your expertise and trust you as a strategic extension of their team. Keep them ahead of the curve navigating AVOD, SVOD, and FAST. An INTRAPRENEURIAL DRIVER: Natural ownership of results and a hunter's eye for growth. Think in medium term strategies, take calculated risks with self confidence, and move forward without micro management. A DECISIVE NAVIGATOR: Thrive in ambiguity. Take data backed risks to deliver exceptional CX and move the needle. Own outcomes fully, course correct proactively, and be a dependable anchor for Digital and Customer Success teams. An ELOQUENT COLLABORATOR: Flawless communication skills. Authoritative with stakeholders yet approachable with teammates, translating complex media jargon into clear, persuasive narratives. An ANALYTICAL PROBLEM SOLVER: Assimilate data naturally. Identify patterns, deconstruct complex challenges, and present tiered solutions that address immediate needs while anticipating second and third order impacts. Bonus Experience International Marketing: Experience scaling campaigns across global markets and navigating local cultural nuances. Search Engine Marketing: Experience managing Google Ads campaigns. Do NOT Apply If: You need consensus or sign off before making account decisions. Autonomy makes you uncomfortable rather than energised. You're transactional with the brands and partners you work with. You see account management as reporting and delivery rather than strategic partnership and relationship building. You wait for direction rather than proactively identifying risks, opportunities, and growth plays across your portfolio. You need a fully defined playbook to execute. Ambiguity stalls you rather than sharpening your focus. You struggle to present data clearly or make a compelling case for strategic decisions to senior stakeholders. You're not genuinely excited about AI and automation as a competitive advantage for your clients. You think consistently good is acceptable when exceptional is within reach. Equal Opportunity Employer Wordbank is an equal opportunity employer committed to building a diverse, inclusive team. We welcome all qualified candidates regardless of race, colour, age, religion, gender identity, sexual orientation, disability status, or any other protected characteristic.
Who we are GlobalData is a specialist information services business helping clients decode the future, make better decisions and reach more customers. Through our data, expert analysis and innovative solutions, we provide intelligence across the world s largest industries to companies, governments and industry professionals. Formed in 2016 through the combination of multiple specialist firms, we are now a fully integrated global platform with 3,500+ colleagues across 20+ industries, supporting over 5,000 customers worldwide. Why join GlobalData? We are at a pivotal stage of growth, supported by recent investment and ambitious plans. It s a fast-paced, entrepreneurial environment where collaboration drives success, and where curious, ambitious individuals can make a real impact as we continue to scale our Healthcare division globally. The role As Customer Success Team Lead, you will own the critical first 12 months of every new GlobalData Healthcare customer relationship - the period most predictive of long-term retention, NPS, and expansion. You will be responsible for designing and delivering a best-in-class onboarding experience that drives rapid time-to-value, strong product adoption, and high customer satisfaction from day one. Leading a team focused on early-stage customer success, you will manage the global 1st year renewal cohort, ensuring structured onboarding, strong engagement, and proactive renewal management. What you ll be doing Onboarding Programme Design & Delivery Design and own the GlobalData Healthcare onboarding programme from contract signature through to 90-day and 6-month milestones Build structured onboarding playbooks across customer segments to ensure consistent, measurable time-to-value Manage onboarding health score frameworks (via Planhat), tracking adoption, engagement and usage signals Lead a team responsible for 1st year customer success delivery across North America and EMEA Develop onboarding content, training materials and self-serve resources in collaboration with Marketing, Product, R&A and Account Management 1st Year Renewal Ownership Own and deliver against global 1st year renewal targets Build and manage the renewal calendar, ensuring proactive engagement 90+ days ahead of renewal Partner with Commercial teams on renewal strategy, upsell opportunities and multi-year deal positioning Implement early warning systems for churn risk using usage data, LOR scores and CSAT indicators Usage Engagement & Value Realisation Drive product adoption and improve login/usage across new customers Partner with Analytics to identify trends, under-utilisation and opportunities for re-engagement Continuously improve the customer journey from onboarding through first renewal Build and manage a structured Voice of Customer programme, capturing NPS and CSAT at key milestones Team Leadership & Operations Lead, coach and develop the onboarding team, setting clear KPIs and performance expectations Work closely with Commercial Directors to ensure alignment across customer lifecycle Manage Planhat workflows and automation to ensure every account is actively tracked from day one Report on performance, including renewal forecasts, churn risk and NPS trends to senior stakeholders What we re looking for Essential Experience 5+ years in Customer Success or Onboarding, with experience designing scalable onboarding programmes Proven track record of improving early-stage retention and product adoption in a B2B SaaS or data environment Experience managing and developing Customer Success or onboarding teams Strong analytical capability, including forecasting, cohort analysis and usage tracking Excellent project management skills with the ability to manage multiple priorities Desirable Experience Experience with tools such as Planhat, Gainsight or similar platforms Background in healthcare, life sciences or data/intelligence sectors Familiarity with customer journey mapping and customer experience design Personal Attributes Customer-focused with a strong sense of ownership over customer outcomes Structured and process-driven, with the ability to scale programmes effectively Data-led decision maker, using insights to drive action Strong coaching and leadership capability Collaborative, working cross-functionally to remove barriers and improve outcomes Able to operate with pace and urgency, particularly within the first 90 days of the customer lifecycle In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
May 02, 2026
Full time
Who we are GlobalData is a specialist information services business helping clients decode the future, make better decisions and reach more customers. Through our data, expert analysis and innovative solutions, we provide intelligence across the world s largest industries to companies, governments and industry professionals. Formed in 2016 through the combination of multiple specialist firms, we are now a fully integrated global platform with 3,500+ colleagues across 20+ industries, supporting over 5,000 customers worldwide. Why join GlobalData? We are at a pivotal stage of growth, supported by recent investment and ambitious plans. It s a fast-paced, entrepreneurial environment where collaboration drives success, and where curious, ambitious individuals can make a real impact as we continue to scale our Healthcare division globally. The role As Customer Success Team Lead, you will own the critical first 12 months of every new GlobalData Healthcare customer relationship - the period most predictive of long-term retention, NPS, and expansion. You will be responsible for designing and delivering a best-in-class onboarding experience that drives rapid time-to-value, strong product adoption, and high customer satisfaction from day one. Leading a team focused on early-stage customer success, you will manage the global 1st year renewal cohort, ensuring structured onboarding, strong engagement, and proactive renewal management. What you ll be doing Onboarding Programme Design & Delivery Design and own the GlobalData Healthcare onboarding programme from contract signature through to 90-day and 6-month milestones Build structured onboarding playbooks across customer segments to ensure consistent, measurable time-to-value Manage onboarding health score frameworks (via Planhat), tracking adoption, engagement and usage signals Lead a team responsible for 1st year customer success delivery across North America and EMEA Develop onboarding content, training materials and self-serve resources in collaboration with Marketing, Product, R&A and Account Management 1st Year Renewal Ownership Own and deliver against global 1st year renewal targets Build and manage the renewal calendar, ensuring proactive engagement 90+ days ahead of renewal Partner with Commercial teams on renewal strategy, upsell opportunities and multi-year deal positioning Implement early warning systems for churn risk using usage data, LOR scores and CSAT indicators Usage Engagement & Value Realisation Drive product adoption and improve login/usage across new customers Partner with Analytics to identify trends, under-utilisation and opportunities for re-engagement Continuously improve the customer journey from onboarding through first renewal Build and manage a structured Voice of Customer programme, capturing NPS and CSAT at key milestones Team Leadership & Operations Lead, coach and develop the onboarding team, setting clear KPIs and performance expectations Work closely with Commercial Directors to ensure alignment across customer lifecycle Manage Planhat workflows and automation to ensure every account is actively tracked from day one Report on performance, including renewal forecasts, churn risk and NPS trends to senior stakeholders What we re looking for Essential Experience 5+ years in Customer Success or Onboarding, with experience designing scalable onboarding programmes Proven track record of improving early-stage retention and product adoption in a B2B SaaS or data environment Experience managing and developing Customer Success or onboarding teams Strong analytical capability, including forecasting, cohort analysis and usage tracking Excellent project management skills with the ability to manage multiple priorities Desirable Experience Experience with tools such as Planhat, Gainsight or similar platforms Background in healthcare, life sciences or data/intelligence sectors Familiarity with customer journey mapping and customer experience design Personal Attributes Customer-focused with a strong sense of ownership over customer outcomes Structured and process-driven, with the ability to scale programmes effectively Data-led decision maker, using insights to drive action Strong coaching and leadership capability Collaborative, working cross-functionally to remove barriers and improve outcomes Able to operate with pace and urgency, particularly within the first 90 days of the customer lifecycle In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Our client is seeking a Salesforce - Head of CRM and Data Management. Reporting to the Director of Business Solutions, you will take full ownership of the organisation's CRM and data ecosystem, managing it end-to-end across the business. You will play a key role in shaping CRM architecture while ensuring the highest standards of data integrity. Your expertise in data management will enable insight-led decision-making across Sales, Marketing, Customer Success, and Finance. Through strong operational leadership, you will translate business objectives into scalable processes, automation, and actionable analytics. Key Responsibilities CRM Ownership Administer, configure, and optimise Salesforce Oversee and optimise data migration from Acturis and Schemeserve systems Design scalable data models, including fields, page layouts, validation rules, and approval processes Maintain automations and ensure adherence to best-practice governance Manage profiles, permission sets, roles, sharing rules, and security controls Own the release cycle, including sandbox management, change sets, documentation, and user training Lead the configuration and optimisation of the opportunity lifecycle Data Management & Governance Establish and maintain data handling standards and data dictionaries across systems Implement robust data quality frameworks, including deduplication, enrichment, validation, and monitoring Own integrations between Salesforce and core systems Ensure compliance with data privacy standards and regulations Analytics and Insight Develop executive-level dashboards and reports covering pipeline, forecasting, revenue, customer health, and operational KPIs Partner with senior leadership to define key metrics, segmentation strategies, forecasting models, attribution, and cohort analysis Enablement and Change Management Lead user onboarding, training, documentation, and ongoing support to drive adoption and data literacy Manage vendor relationships and licensing agreements Oversee UAT processes, troubleshooting, and continuous system improvements Regulatory Compliance and Risk Management Maintain and uphold all relevant regulatory and compliance standards Requirements: To be considered for this role, you should have: Minimum 5 years' experience in a commercial CRM and data analysis role At least 3 years' hands-on Salesforce experience Experience with Acturis (advantageous) Proven track record of Salesforce administration within a high-growth environment Strong proficiency in Salesforce flows, validation rules, permissions, data imports, and reporting Solid experience in data governance and privacy compliance Excellent stakeholder management and communication skills Salesforce certifications (preferred), or willingness to obtain within 12 months Experience with Salesforce automation tools (preferred) Familiarity with Acturis and Schemeserve (desirable but not essential) Strong verbal communication skills Understanding of lead-to-cash processes (advantageous) Ability to work both independently and collaboratively How to Apply To apply, please submit your CV in confidence. If you do not hear from us within 7 days, please assume your application has not been successful on this occasion.
Apr 30, 2026
Full time
Our client is seeking a Salesforce - Head of CRM and Data Management. Reporting to the Director of Business Solutions, you will take full ownership of the organisation's CRM and data ecosystem, managing it end-to-end across the business. You will play a key role in shaping CRM architecture while ensuring the highest standards of data integrity. Your expertise in data management will enable insight-led decision-making across Sales, Marketing, Customer Success, and Finance. Through strong operational leadership, you will translate business objectives into scalable processes, automation, and actionable analytics. Key Responsibilities CRM Ownership Administer, configure, and optimise Salesforce Oversee and optimise data migration from Acturis and Schemeserve systems Design scalable data models, including fields, page layouts, validation rules, and approval processes Maintain automations and ensure adherence to best-practice governance Manage profiles, permission sets, roles, sharing rules, and security controls Own the release cycle, including sandbox management, change sets, documentation, and user training Lead the configuration and optimisation of the opportunity lifecycle Data Management & Governance Establish and maintain data handling standards and data dictionaries across systems Implement robust data quality frameworks, including deduplication, enrichment, validation, and monitoring Own integrations between Salesforce and core systems Ensure compliance with data privacy standards and regulations Analytics and Insight Develop executive-level dashboards and reports covering pipeline, forecasting, revenue, customer health, and operational KPIs Partner with senior leadership to define key metrics, segmentation strategies, forecasting models, attribution, and cohort analysis Enablement and Change Management Lead user onboarding, training, documentation, and ongoing support to drive adoption and data literacy Manage vendor relationships and licensing agreements Oversee UAT processes, troubleshooting, and continuous system improvements Regulatory Compliance and Risk Management Maintain and uphold all relevant regulatory and compliance standards Requirements: To be considered for this role, you should have: Minimum 5 years' experience in a commercial CRM and data analysis role At least 3 years' hands-on Salesforce experience Experience with Acturis (advantageous) Proven track record of Salesforce administration within a high-growth environment Strong proficiency in Salesforce flows, validation rules, permissions, data imports, and reporting Solid experience in data governance and privacy compliance Excellent stakeholder management and communication skills Salesforce certifications (preferred), or willingness to obtain within 12 months Experience with Salesforce automation tools (preferred) Familiarity with Acturis and Schemeserve (desirable but not essential) Strong verbal communication skills Understanding of lead-to-cash processes (advantageous) Ability to work both independently and collaboratively How to Apply To apply, please submit your CV in confidence. If you do not hear from us within 7 days, please assume your application has not been successful on this occasion.
J C Bamford Excavators Ltd
Rocester, Staffordshire
About the role: The role is a 12-month fixed term position and plays a key part in strengthening our HR capability by bringing analytical insight, proactive problem solving, and high quality stakeholder support. As a senior point of expertise within the HR Advisor community, this role helps us understand workforce trends, identify recurring themes, and translate insight into meaningful action. You'll support the uplift of HR capability across the organisation, ensuring our approach is consistent, compliant, and people centric. Acting as both a coach and an escalation point, you will help shape and embed a forward thinking, data driven HR culture while partnering closely with leaders, HRBPs and colleagues across the wider HR function. What does this role involve day to day? Data, Insight & Analytics Leadership Analysing HR data (ER trends, absence drivers, turnover, engagement themes etc.) to identify risks, inform priorities and influence HR strategy. Spotting emerging themes across HR activity and recommending targeted interventions. Producing clear dashboards, reports and insight summaries to support decision making. Developing data capability within the HR Advisor community, upskilling colleagues in interpretation and insight generation. Project Coordination & Continuous Improvement Leading and coordinating people focused improvement projects based on HR insights or strategic priorities. Supporting proactive initiatives such as manager capability development, policy reviews and process redesign. Working with HRBPs to implement improvements that enhance operational efficiency and consistency across sites. Tracking project actions, progress and outcomes, ensuring alignment with wider HR programmes. Coaching, Education & Capability Building Strengthening manager capability through coaching, training and knowledge sharing. Supporting the creation of manager toolkits, guidance materials and self serve resources. Championing best practice HR approaches to enable early and effective resolution of people issues. Fostering a culture of continuous learning across the HR team and wider organisation. Employee Relations Support Acting as the escalation point for HR Advisors on complex or high risk ER matters. Supporting HR Managers and HRBPs with ER governance to ensure fairness, compliance and consistency. Leading or supporting investigations, grievance/disciplinary meetings or appeals when required (ad hoc rather than day to day casework). Ensuring policies, employment law and procedural standards are consistently applied. Stakeholder Alignment & Collaboration Working closely with Senior HR Advisors across the group to align priorities and share best practice. Collaborating with HRBPs, Shared Services, Talent, Payroll and operational leaders to deliver a high quality end to end HR service. Building strong, trusted relationships and influencing through insight and professionalism. Additional responsibilities Supporting annual HR cycles such as performance, pay, and talent/succession activity. Contributing to policy updates and creation. Coaching and mentoring HR Advisors. Deputising for the HR Manager when required. Maintaining data accuracy, high documentation standards and compliance. Supporting change programmes, restructures and consultation processes. This will be suited to you if You have strong experience as an HR Advisor or Senior HR Advisor within a fast paced operational environment. You're confident analysing data, identifying trends, and turning insight into practical action. You are comfortable supporting complex ER matters with solid knowledge of UK employment law. Coaching managers, delivering training and sharing expertise comes naturally to you. You communicate clearly, influence effectively, and build strong stakeholder relationships. You thrive when balancing multiple priorities and take a proactive, solution focused approach. You have excellent attention to detail and strong organisational skills. It is desirable if you hold, or are working towards, CIPD Level 5 or Level 7. It is desirable if you have experience in HR projects, continuous improvement, or HR systems/reporting tools. What's in it for you? This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don't just get a competitive salary, 33 days' holiday and access to our company pension-you can also use our onsite gym, in house doctor and dentist. We have an ULEV car scheme available for our employees too. Then there's the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There's our Cycle to Work Scheme. We value diversity and welcome applications from candidates from all backgrounds. We're committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email , and a member of the team will be in touch. Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.
Apr 29, 2026
Full time
About the role: The role is a 12-month fixed term position and plays a key part in strengthening our HR capability by bringing analytical insight, proactive problem solving, and high quality stakeholder support. As a senior point of expertise within the HR Advisor community, this role helps us understand workforce trends, identify recurring themes, and translate insight into meaningful action. You'll support the uplift of HR capability across the organisation, ensuring our approach is consistent, compliant, and people centric. Acting as both a coach and an escalation point, you will help shape and embed a forward thinking, data driven HR culture while partnering closely with leaders, HRBPs and colleagues across the wider HR function. What does this role involve day to day? Data, Insight & Analytics Leadership Analysing HR data (ER trends, absence drivers, turnover, engagement themes etc.) to identify risks, inform priorities and influence HR strategy. Spotting emerging themes across HR activity and recommending targeted interventions. Producing clear dashboards, reports and insight summaries to support decision making. Developing data capability within the HR Advisor community, upskilling colleagues in interpretation and insight generation. Project Coordination & Continuous Improvement Leading and coordinating people focused improvement projects based on HR insights or strategic priorities. Supporting proactive initiatives such as manager capability development, policy reviews and process redesign. Working with HRBPs to implement improvements that enhance operational efficiency and consistency across sites. Tracking project actions, progress and outcomes, ensuring alignment with wider HR programmes. Coaching, Education & Capability Building Strengthening manager capability through coaching, training and knowledge sharing. Supporting the creation of manager toolkits, guidance materials and self serve resources. Championing best practice HR approaches to enable early and effective resolution of people issues. Fostering a culture of continuous learning across the HR team and wider organisation. Employee Relations Support Acting as the escalation point for HR Advisors on complex or high risk ER matters. Supporting HR Managers and HRBPs with ER governance to ensure fairness, compliance and consistency. Leading or supporting investigations, grievance/disciplinary meetings or appeals when required (ad hoc rather than day to day casework). Ensuring policies, employment law and procedural standards are consistently applied. Stakeholder Alignment & Collaboration Working closely with Senior HR Advisors across the group to align priorities and share best practice. Collaborating with HRBPs, Shared Services, Talent, Payroll and operational leaders to deliver a high quality end to end HR service. Building strong, trusted relationships and influencing through insight and professionalism. Additional responsibilities Supporting annual HR cycles such as performance, pay, and talent/succession activity. Contributing to policy updates and creation. Coaching and mentoring HR Advisors. Deputising for the HR Manager when required. Maintaining data accuracy, high documentation standards and compliance. Supporting change programmes, restructures and consultation processes. This will be suited to you if You have strong experience as an HR Advisor or Senior HR Advisor within a fast paced operational environment. You're confident analysing data, identifying trends, and turning insight into practical action. You are comfortable supporting complex ER matters with solid knowledge of UK employment law. Coaching managers, delivering training and sharing expertise comes naturally to you. You communicate clearly, influence effectively, and build strong stakeholder relationships. You thrive when balancing multiple priorities and take a proactive, solution focused approach. You have excellent attention to detail and strong organisational skills. It is desirable if you hold, or are working towards, CIPD Level 5 or Level 7. It is desirable if you have experience in HR projects, continuous improvement, or HR systems/reporting tools. What's in it for you? This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don't just get a competitive salary, 33 days' holiday and access to our company pension-you can also use our onsite gym, in house doctor and dentist. We have an ULEV car scheme available for our employees too. Then there's the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There's our Cycle to Work Scheme. We value diversity and welcome applications from candidates from all backgrounds. We're committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email , and a member of the team will be in touch. Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.
J C Bamford Excavators Ltd
Rocester, Staffordshire
A leading construction equipment manufacturer located in England seeks a Senior HR Advisor to strengthen HR capability through data analysis and stakeholder support. The role demands strong experience in HR advising, knowledge of UK employment law, and the ability to coach managers. Benefits include a competitive salary, 33 days' holiday, onsite gym, and access to health resources. Join this inclusive workplace that champions diversity and employee care.
Apr 29, 2026
Full time
A leading construction equipment manufacturer located in England seeks a Senior HR Advisor to strengthen HR capability through data analysis and stakeholder support. The role demands strong experience in HR advising, knowledge of UK employment law, and the ability to coach managers. Benefits include a competitive salary, 33 days' holiday, onsite gym, and access to health resources. Join this inclusive workplace that champions diversity and employee care.
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Apr 28, 2026
Full time
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Marketing Co-ordinator Bedford (Hybrid) £28,579.49 per annum 12-Month Fixed Term Contract Full Time The Marketing Co-ordinator plays a pivotal role in the successful launch and promotion of new home developments. This position is responsible for coordinating legal site setup, preparing marketing collateral, and executing campaigns that align with strategic objectives. The role requires close collaboration with internal teams, solicitors, contractors, and external stakeholders to ensure timely delivery and compliance with industry standards. The postholder will support the Senior Marketing Co-ordinator and act as their deputy when required, contributing to the delivery of an exceptional customer experience across all touchpoints. Key Responsibilities Coordinate the launch of new home developments at least three months prior to handover, ensuring all legal and marketing materials are in place. Support and coach Marketing Assistants in campaign planning and execution, fostering professional development and team effectiveness. Monitor marketing performance, lead generation, and advertising effectiveness, providing regular feedback and reporting. Ensure all marketing content is accurate, transparent, compliant with the Consumer Code, and aligned with brand standards. Liaise with solicitors, contractors, and suppliers to ensure readiness for site launches. Attend site meetings and contribute to the development of marketing strategies and collateral. Identify and recommend innovative marketing approaches to enhance campaign performance and value for money. Maintain strong working relationships with internal and external stakeholders to support operational effectiveness. Ensure valid valuations are in place for new homes and Rent to Homebuy (RTHB) schemes, following correct procedures. Promote the Bushmead and Domovo brands as synonymous with quality and customer service. Maintain accurate CRM records to support real-time reporting and ensure GDPR compliance. Contribute to marketing and sales reports to inform strategic planning. Coordinate marketing campaigns for resales and RTHB properties. Provide a responsive, customer-focused marketing service to maximise lead generation. Demonstrate flexibility in supporting the wider Marketing and Sales team as needed. Undertake additional duties in line with the role s responsibilities and evolving organisational needs. Person Specification Essential Skills & Attributes Strong IT proficiency. Excellent communication, negotiation, and influencing skills. High level of organisation, attention to detail, and presentation ability. Ability to manage multiple projects simultaneously. Self-motivated and proactive with strong collaborative skills. Experience in team coordination or supervision. Knowledge of Shared Ownership and property specifications. Ability to analyse marketing and sales data and produce insightful reports. Positive attitude with a commitment to quality and continuous improvement. Ability to work independently and as part of a team. Flexible approach to working hours, including occasional evenings and weekends. Full UK driving licence and access to a vehicle. Desirable Experience - Experience in housing association environments. - Understanding of digital marketing and social media platforms. - Familiarity with customer segmentation and marketing analytics. - Knowledge of property conveyancing processes. - Experience in report writing and strategic contribution. - Recognised marketing qualification (e.g. CIM) or equivalent experience.
Oct 08, 2025
Full time
Marketing Co-ordinator Bedford (Hybrid) £28,579.49 per annum 12-Month Fixed Term Contract Full Time The Marketing Co-ordinator plays a pivotal role in the successful launch and promotion of new home developments. This position is responsible for coordinating legal site setup, preparing marketing collateral, and executing campaigns that align with strategic objectives. The role requires close collaboration with internal teams, solicitors, contractors, and external stakeholders to ensure timely delivery and compliance with industry standards. The postholder will support the Senior Marketing Co-ordinator and act as their deputy when required, contributing to the delivery of an exceptional customer experience across all touchpoints. Key Responsibilities Coordinate the launch of new home developments at least three months prior to handover, ensuring all legal and marketing materials are in place. Support and coach Marketing Assistants in campaign planning and execution, fostering professional development and team effectiveness. Monitor marketing performance, lead generation, and advertising effectiveness, providing regular feedback and reporting. Ensure all marketing content is accurate, transparent, compliant with the Consumer Code, and aligned with brand standards. Liaise with solicitors, contractors, and suppliers to ensure readiness for site launches. Attend site meetings and contribute to the development of marketing strategies and collateral. Identify and recommend innovative marketing approaches to enhance campaign performance and value for money. Maintain strong working relationships with internal and external stakeholders to support operational effectiveness. Ensure valid valuations are in place for new homes and Rent to Homebuy (RTHB) schemes, following correct procedures. Promote the Bushmead and Domovo brands as synonymous with quality and customer service. Maintain accurate CRM records to support real-time reporting and ensure GDPR compliance. Contribute to marketing and sales reports to inform strategic planning. Coordinate marketing campaigns for resales and RTHB properties. Provide a responsive, customer-focused marketing service to maximise lead generation. Demonstrate flexibility in supporting the wider Marketing and Sales team as needed. Undertake additional duties in line with the role s responsibilities and evolving organisational needs. Person Specification Essential Skills & Attributes Strong IT proficiency. Excellent communication, negotiation, and influencing skills. High level of organisation, attention to detail, and presentation ability. Ability to manage multiple projects simultaneously. Self-motivated and proactive with strong collaborative skills. Experience in team coordination or supervision. Knowledge of Shared Ownership and property specifications. Ability to analyse marketing and sales data and produce insightful reports. Positive attitude with a commitment to quality and continuous improvement. Ability to work independently and as part of a team. Flexible approach to working hours, including occasional evenings and weekends. Full UK driving licence and access to a vehicle. Desirable Experience - Experience in housing association environments. - Understanding of digital marketing and social media platforms. - Familiarity with customer segmentation and marketing analytics. - Knowledge of property conveyancing processes. - Experience in report writing and strategic contribution. - Recognised marketing qualification (e.g. CIM) or equivalent experience.
Senior Finance Business Partner As a Senior Finance Business Partner, you'll play a key role in shaping financial performance across a range of directorates. You'll champion accountability, lead on cost control initiatives, and provide strategic financial insight to support effective decision-making. Where applicable, you'll guide and develop a team, ensuring they deliver the highest standard of financial support and add real value to the organisation. Skills Clear Communicator: Able to simplify complex financial concepts for non-finance colleagues while ensuring compliance with Managing Public Money. Stakeholder Engagement: Build trust and consensus with internal and external stakeholders, including Executive teams. Influencing & Impact: Shape and guide key strategic decisions through evidence-based insight. Analytical Forecasting: Critically review and challenge forecasts for affordability, value for money, and deliverability. Technical Expertise: Proficient with ERP systems, data analytics tools, and advanced Excel modelling. Financial Governance: Maintain strong financial controls across high-value programmes and projects. Team Leadership: Lead and motivate teams, managing workloads and resolving issues within demanding deadlines. Knowledge Professional Accounting: Fully qualified accountant with experience in complex, fast-moving environments. Government Frameworks: Strong understanding of government accounting rules (DEL/AME) and compliance within delegated authorities. Systems & Processes: Knowledge of financial systems, with the ability to design and oversee robust off-system analyses. Commercial Awareness: Sound appreciation of commercial drivers and their impact on financial decision-making. Experience Complex Organisations: Proven track record as a qualified accountant within large, multifaceted organisations or projects. Budgeting & Forecasting: Skilled in activity-based budgeting and annual business planning within Spending Review constraints. Matrix Environments: Experience working within matrix structures, including large-scale infrastructure projects. Cross-Functional Collaboration: Partner effectively with planning, procurement, contract management, and HR to optimise resource planning. Team Leadership & Oversight: Managed finance business partners and project accountants, providing oversight of programme teams with budgets approaching 1bn annually. Details: Salary : 61, 622 - 92, 400 Working Hours : Full Time, Monday to Friday Location : Hybrid/Birmingham Duration : Permanent Role of Senior Finance Business Partner: Lead the Directorate's contribution to the Government-wide Spending Review, working closely with senior executives, the central finance team, and the parent Department. Champion a culture of cost control and productivity, ensuring alignment with key agreements and business cases. Support senior leaders in managing budgets in line with HM Treasury and Government Finance standards, driving accountability and performance. Build and manage effective relationships with a wide range of stakeholders with differing priorities. Drive performance improvement and productivity initiatives across the Directorate. Interpret management reports and present clear, actionable insights to senior leaders and the parent Department. Oversee month-end financial processes, including account preparation, variance analysis, and report reviews. Lead the annual business planning and budgeting process in collaboration with senior executives and finance teams. Partner with senior leaders to prepare quarterly re-forecasts for submission to the Executive. Review and challenge funding requests to ensure value for money, affordability, and compliance with HM Treasury guidance. Manage cash flow submissions to the Department for Transport (DfT) and oversee foreign exchange hedging activities. Identify, design, and implement process improvements to enhance project delivery. Ensure consistent use of reporting methods and financial processes across finance teams. Provide proactive business partnering, challenging forecasts and variances and recommending corrective actions. Develop, coach, and mentor business finance team members to increase capability and impact. Share best practices with the wider finance community and contribute to cross-functional initiatives as required. Benefits of working as a Senior Finance Business Partner: a competitive pension scheme, with up to 12 per cent employer contributions a starting salary that reflects your skills and experience a cash allowance in lieu of benefits, which means you can choose which benefits are right for you and your family core company funded benefits such as life assurance, income protection and health cash plan 25 days annual leave plus public holidays access to tax-efficient voluntary benefits scheme & retail, health, leisure, and travel offers access to an Employee Assistance Program financial and health well-being programmes
Sep 22, 2025
Full time
Senior Finance Business Partner As a Senior Finance Business Partner, you'll play a key role in shaping financial performance across a range of directorates. You'll champion accountability, lead on cost control initiatives, and provide strategic financial insight to support effective decision-making. Where applicable, you'll guide and develop a team, ensuring they deliver the highest standard of financial support and add real value to the organisation. Skills Clear Communicator: Able to simplify complex financial concepts for non-finance colleagues while ensuring compliance with Managing Public Money. Stakeholder Engagement: Build trust and consensus with internal and external stakeholders, including Executive teams. Influencing & Impact: Shape and guide key strategic decisions through evidence-based insight. Analytical Forecasting: Critically review and challenge forecasts for affordability, value for money, and deliverability. Technical Expertise: Proficient with ERP systems, data analytics tools, and advanced Excel modelling. Financial Governance: Maintain strong financial controls across high-value programmes and projects. Team Leadership: Lead and motivate teams, managing workloads and resolving issues within demanding deadlines. Knowledge Professional Accounting: Fully qualified accountant with experience in complex, fast-moving environments. Government Frameworks: Strong understanding of government accounting rules (DEL/AME) and compliance within delegated authorities. Systems & Processes: Knowledge of financial systems, with the ability to design and oversee robust off-system analyses. Commercial Awareness: Sound appreciation of commercial drivers and their impact on financial decision-making. Experience Complex Organisations: Proven track record as a qualified accountant within large, multifaceted organisations or projects. Budgeting & Forecasting: Skilled in activity-based budgeting and annual business planning within Spending Review constraints. Matrix Environments: Experience working within matrix structures, including large-scale infrastructure projects. Cross-Functional Collaboration: Partner effectively with planning, procurement, contract management, and HR to optimise resource planning. Team Leadership & Oversight: Managed finance business partners and project accountants, providing oversight of programme teams with budgets approaching 1bn annually. Details: Salary : 61, 622 - 92, 400 Working Hours : Full Time, Monday to Friday Location : Hybrid/Birmingham Duration : Permanent Role of Senior Finance Business Partner: Lead the Directorate's contribution to the Government-wide Spending Review, working closely with senior executives, the central finance team, and the parent Department. Champion a culture of cost control and productivity, ensuring alignment with key agreements and business cases. Support senior leaders in managing budgets in line with HM Treasury and Government Finance standards, driving accountability and performance. Build and manage effective relationships with a wide range of stakeholders with differing priorities. Drive performance improvement and productivity initiatives across the Directorate. Interpret management reports and present clear, actionable insights to senior leaders and the parent Department. Oversee month-end financial processes, including account preparation, variance analysis, and report reviews. Lead the annual business planning and budgeting process in collaboration with senior executives and finance teams. Partner with senior leaders to prepare quarterly re-forecasts for submission to the Executive. Review and challenge funding requests to ensure value for money, affordability, and compliance with HM Treasury guidance. Manage cash flow submissions to the Department for Transport (DfT) and oversee foreign exchange hedging activities. Identify, design, and implement process improvements to enhance project delivery. Ensure consistent use of reporting methods and financial processes across finance teams. Provide proactive business partnering, challenging forecasts and variances and recommending corrective actions. Develop, coach, and mentor business finance team members to increase capability and impact. Share best practices with the wider finance community and contribute to cross-functional initiatives as required. Benefits of working as a Senior Finance Business Partner: a competitive pension scheme, with up to 12 per cent employer contributions a starting salary that reflects your skills and experience a cash allowance in lieu of benefits, which means you can choose which benefits are right for you and your family core company funded benefits such as life assurance, income protection and health cash plan 25 days annual leave plus public holidays access to tax-efficient voluntary benefits scheme & retail, health, leisure, and travel offers access to an Employee Assistance Program financial and health well-being programmes