Assistant General Manager Here at Puttshack we are recruiting an Assistant General Manager for our venue. The Role The Assistant General Manager works with the General Manager sharing the responsibility for the day to day running of the business. The AGM deputizes in the absence of the GM and will be a key liaison between the restaurant, kitchen, guest, and associates and 'head office'. It is the ultimate goal of all associates to deliver excellent guest service and so the AGM's greatest responsibility is to make sure that every single guest has a pleasurable experience. To achieve this, you will need to support the GM in leading and inspiring the team in all areas of the operation. Working Hours: 45 Reports to: General Manager Qualifications and Experience Previous experience as an Assistant General Manager in high volume F&B. What's in it for you Free golf & 50% discount on food and drink for up to 6. 25 days holiday plus bank holidays Discretionary quarterly bonus Onboarding plan to set you up for success! Access to continuous development through a blended learning approach. Access to Medicash - Our health Cash back benefits platform! Includes, Dental Cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, medicash discount perks and much more! Refer a friend - Up to £500 referral fee (T&Cs apply) Enhanced maternity & Paternity Free meal on shift Enrolment to our communication community - PuttApp Wagestream membership - access 50% of your wages as you work, building pots and financial support. Overview Bring everyone into play. Bring your 'A' Game each and every day. Lead by example by demonstrating Puttshack Core Values. Develop the team through coaching and purposeful feedback. Drive Associate engagement and entrepreneurial spirit. Focused on excellent standards of guest service, the quality of food, drink and entertainment and exceeding our guests' expectations Involved in assisting the GM with recruitment, training and development and setting exceptionally high standards throughout the business Responsible for assisting the GM in ensuring that everything necessary for the smooth running of the operation is carefully planned and execute. Accountable for sales, profit, staffing and stock control targets as set by the GM Promote safe operational standards for both Guest and Associate safety. Ensure that brand and operating standards are met. Monitor guest survey feedback and help team adjust as needed to ensure guest satisfaction. Works to create a can-do team culture in the host and throughout the operation. Key Responsibilities BUSINESS Forecasting and controls- assist the GM with planning ahead in order to maximize financial opportunities; anticipate the business in order to ensure costs reflect business levels P&L- achieve and maximize sales and profit targets as set by the GM; assist the GM with monitoring expenditure and follow proper procedure with exceptional expenditure Financial administration- assist the GM with maintaining cash control and complete timely and accurate banking reconciliation; investigate discrepancies; monitor and report on comps and voids; provide accurate data between venue and outsourced accounts Stock- ensure that stock control and budgets are adhered to; ensure correct purchasing procedures are followed; undertake monthly stock takes as directed by the GM; assist the GM to ensure the consistent quality, rotation and levels of stock Premises- assist the GM in ensuring the cleanliness and maintenance of the venue Health and Safety- assist the GM in establishing, maintaining and monitoring the highest standards of hygiene and H&S in accordance with all statutory, legal and company requirements. Equipment- assist the GM as required with overseeing the maintenance of equipment; report any issue in a timely manner; follow-up diligently, particularly with technology and any issue which might impact on health and safety obligations PEOPLE Administration- take responsibility for administration following established procedures, including schedules, organisation, deployment, managing holidays Motivation- assist the GM in leading the team; inspire and motivate them to realise their maximum potential and ensure everyone is fully committed to the growth and profitability of the business Recruitment- follow established procedures; ensure all staff are legally entitled to work in the UK, induction is completed and documented Training and Development- assist the GM in the appraisal of associates; create plans to address any performance issues; identify development opportunities Welfare and Discipline- follow company policy with regard to staff welfare and ensure discipline is maintained; assist the GM in dealing with performance issues in a timely manner as required Uniform, grooming and conduct- maintain the highest standards of presentation, dress and behaviour and ensure that this is maintained by all team members Guest relations- build and maintain excellent relations; meet and greet; maintain guest loyalty Service- ensure that the provision of service and guest care are of the highest standard; consistently act as a role model in the delivery of the highest standards of service Feedback- assist the GM in dealing with written complaints promptly and inform Head Office; together with the GM propose any necessary solutions to issues raised; complete nightly report with accurate information Briefings- assist the GM with appropriate briefings to enable managers and associates to fulfil guests' arrangements. In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time. Our Managers Have a genuine desire to provide the best guest experience, exceeding guest expectations and constantly reviewing and evolving the performance of themselves and the team Maintain the highest personal standards of conduct and performance; they are adaptable, dependable and have a strong work ethic. Have impeccable presentation. Have good working relationships with everyone they come into contact with at work, behaving in a friendly, courteous and professional way. Compensation Competitive salary
Apr 30, 2026
Full time
Assistant General Manager Here at Puttshack we are recruiting an Assistant General Manager for our venue. The Role The Assistant General Manager works with the General Manager sharing the responsibility for the day to day running of the business. The AGM deputizes in the absence of the GM and will be a key liaison between the restaurant, kitchen, guest, and associates and 'head office'. It is the ultimate goal of all associates to deliver excellent guest service and so the AGM's greatest responsibility is to make sure that every single guest has a pleasurable experience. To achieve this, you will need to support the GM in leading and inspiring the team in all areas of the operation. Working Hours: 45 Reports to: General Manager Qualifications and Experience Previous experience as an Assistant General Manager in high volume F&B. What's in it for you Free golf & 50% discount on food and drink for up to 6. 25 days holiday plus bank holidays Discretionary quarterly bonus Onboarding plan to set you up for success! Access to continuous development through a blended learning approach. Access to Medicash - Our health Cash back benefits platform! Includes, Dental Cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, medicash discount perks and much more! Refer a friend - Up to £500 referral fee (T&Cs apply) Enhanced maternity & Paternity Free meal on shift Enrolment to our communication community - PuttApp Wagestream membership - access 50% of your wages as you work, building pots and financial support. Overview Bring everyone into play. Bring your 'A' Game each and every day. Lead by example by demonstrating Puttshack Core Values. Develop the team through coaching and purposeful feedback. Drive Associate engagement and entrepreneurial spirit. Focused on excellent standards of guest service, the quality of food, drink and entertainment and exceeding our guests' expectations Involved in assisting the GM with recruitment, training and development and setting exceptionally high standards throughout the business Responsible for assisting the GM in ensuring that everything necessary for the smooth running of the operation is carefully planned and execute. Accountable for sales, profit, staffing and stock control targets as set by the GM Promote safe operational standards for both Guest and Associate safety. Ensure that brand and operating standards are met. Monitor guest survey feedback and help team adjust as needed to ensure guest satisfaction. Works to create a can-do team culture in the host and throughout the operation. Key Responsibilities BUSINESS Forecasting and controls- assist the GM with planning ahead in order to maximize financial opportunities; anticipate the business in order to ensure costs reflect business levels P&L- achieve and maximize sales and profit targets as set by the GM; assist the GM with monitoring expenditure and follow proper procedure with exceptional expenditure Financial administration- assist the GM with maintaining cash control and complete timely and accurate banking reconciliation; investigate discrepancies; monitor and report on comps and voids; provide accurate data between venue and outsourced accounts Stock- ensure that stock control and budgets are adhered to; ensure correct purchasing procedures are followed; undertake monthly stock takes as directed by the GM; assist the GM to ensure the consistent quality, rotation and levels of stock Premises- assist the GM in ensuring the cleanliness and maintenance of the venue Health and Safety- assist the GM in establishing, maintaining and monitoring the highest standards of hygiene and H&S in accordance with all statutory, legal and company requirements. Equipment- assist the GM as required with overseeing the maintenance of equipment; report any issue in a timely manner; follow-up diligently, particularly with technology and any issue which might impact on health and safety obligations PEOPLE Administration- take responsibility for administration following established procedures, including schedules, organisation, deployment, managing holidays Motivation- assist the GM in leading the team; inspire and motivate them to realise their maximum potential and ensure everyone is fully committed to the growth and profitability of the business Recruitment- follow established procedures; ensure all staff are legally entitled to work in the UK, induction is completed and documented Training and Development- assist the GM in the appraisal of associates; create plans to address any performance issues; identify development opportunities Welfare and Discipline- follow company policy with regard to staff welfare and ensure discipline is maintained; assist the GM in dealing with performance issues in a timely manner as required Uniform, grooming and conduct- maintain the highest standards of presentation, dress and behaviour and ensure that this is maintained by all team members Guest relations- build and maintain excellent relations; meet and greet; maintain guest loyalty Service- ensure that the provision of service and guest care are of the highest standard; consistently act as a role model in the delivery of the highest standards of service Feedback- assist the GM in dealing with written complaints promptly and inform Head Office; together with the GM propose any necessary solutions to issues raised; complete nightly report with accurate information Briefings- assist the GM with appropriate briefings to enable managers and associates to fulfil guests' arrangements. In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time. Our Managers Have a genuine desire to provide the best guest experience, exceeding guest expectations and constantly reviewing and evolving the performance of themselves and the team Maintain the highest personal standards of conduct and performance; they are adaptable, dependable and have a strong work ethic. Have impeccable presentation. Have good working relationships with everyone they come into contact with at work, behaving in a friendly, courteous and professional way. Compensation Competitive salary
Our OEM Client based in Coventry, is searching for a HR Consultant to join their team, Inside IR35. This is a contract position with a proposed end date of April 2027. Duties: The role sits within the Contact Centre within HR Direct which acts as the first point of contact for general HR queries from all colleagues and managers. This employee focused role sits in the Contact Centre within HR Direct. The role is primarily to clarify and resolve employee enquiries relating to HR processes and policies, including (but not limited to) recruitment, performance, reward or employee relations matters. The role manages queries received via email / portal and escalations from the HR Virtual Assistant and will also make outbound calls where necessary to discuss queries with employees. The role is also responsible for the pulling of the absence report and management of the Un associated inbox as a daily task, the latter being a repository for non-employee queries raised from non-company email addresses. Responsibilities: First point of contact for the companies UK based employees, answering queries via outbound calling and email / portal / virtual chat on HR policy and procedures Understand the employees query, identify the correct policy to suit their circumstances, help them understand the policy and then enable them to apply the policy to their circumstances. Utilise knowledge of employment law and their policy to coach managers in applying policies in the correct way and minimise risk to the business Responsible for building rapport with employees to enable an accurate understanding of their query, Maintain effective relationships with the wider HR community and the business i.e. CoE, Shared Delivery HR, Business HR and employee base Support operational management to ensure all transactional and administrative processes are executed accurately as per the service level agreements Work effectively as part of the HR Direct operational team Assist in the development, maintenance and deployment of policies under the HR Direct area Undertake any other work as directed by their line manager in connection with their job as may be requested Knowledge, Skills and Experience: Essential: Previous experience of working in an HR employee advisory role Degree qualified or equivalent experience preferred Excellent communication skills both spoken and written Strong generalist HR experience including substantial knowledge of key HR practices such as disciplinary, grievances, absence management and performance Good understanding of UK employment law IT literate including strong working knowledge of Microsoft Word, PowerPoint and Excel Desirable: Ability to deliver results consistently in a fast paced HR Contact Centre Proven Project Management experience using Project Management techniques e.g. Project Planning, Risk Management etc. Experience of stakeholder management Experience of process development SAP proficient including use of PB, PA and PPOSE, and Success Factors proficient including use of Employee Central Working knowledge of ticketing systems preferably CloudforService (C4S) Experience of managing a high volume of queries Experience of managing chat escalations from a virtual agent / chat bot Personal Profile: Essential: An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable An individual who is results driven, demonstrates, tenacity, drive and perseverance, with the ability to deliver in a complex, highly demanding environment. An individual who is a problem solver An individual with the ability to combine a short term, pragmatic focus with longer term planning An individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style A good communicator who can communicate complex ideas A effective team player, actively leads, develops and supports team members Resilient and enthusiastic, an individual able to deliver results under pressure Desirable: An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along
Apr 29, 2026
Contractor
Our OEM Client based in Coventry, is searching for a HR Consultant to join their team, Inside IR35. This is a contract position with a proposed end date of April 2027. Duties: The role sits within the Contact Centre within HR Direct which acts as the first point of contact for general HR queries from all colleagues and managers. This employee focused role sits in the Contact Centre within HR Direct. The role is primarily to clarify and resolve employee enquiries relating to HR processes and policies, including (but not limited to) recruitment, performance, reward or employee relations matters. The role manages queries received via email / portal and escalations from the HR Virtual Assistant and will also make outbound calls where necessary to discuss queries with employees. The role is also responsible for the pulling of the absence report and management of the Un associated inbox as a daily task, the latter being a repository for non-employee queries raised from non-company email addresses. Responsibilities: First point of contact for the companies UK based employees, answering queries via outbound calling and email / portal / virtual chat on HR policy and procedures Understand the employees query, identify the correct policy to suit their circumstances, help them understand the policy and then enable them to apply the policy to their circumstances. Utilise knowledge of employment law and their policy to coach managers in applying policies in the correct way and minimise risk to the business Responsible for building rapport with employees to enable an accurate understanding of their query, Maintain effective relationships with the wider HR community and the business i.e. CoE, Shared Delivery HR, Business HR and employee base Support operational management to ensure all transactional and administrative processes are executed accurately as per the service level agreements Work effectively as part of the HR Direct operational team Assist in the development, maintenance and deployment of policies under the HR Direct area Undertake any other work as directed by their line manager in connection with their job as may be requested Knowledge, Skills and Experience: Essential: Previous experience of working in an HR employee advisory role Degree qualified or equivalent experience preferred Excellent communication skills both spoken and written Strong generalist HR experience including substantial knowledge of key HR practices such as disciplinary, grievances, absence management and performance Good understanding of UK employment law IT literate including strong working knowledge of Microsoft Word, PowerPoint and Excel Desirable: Ability to deliver results consistently in a fast paced HR Contact Centre Proven Project Management experience using Project Management techniques e.g. Project Planning, Risk Management etc. Experience of stakeholder management Experience of process development SAP proficient including use of PB, PA and PPOSE, and Success Factors proficient including use of Employee Central Working knowledge of ticketing systems preferably CloudforService (C4S) Experience of managing a high volume of queries Experience of managing chat escalations from a virtual agent / chat bot Personal Profile: Essential: An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable An individual who is results driven, demonstrates, tenacity, drive and perseverance, with the ability to deliver in a complex, highly demanding environment. An individual who is a problem solver An individual with the ability to combine a short term, pragmatic focus with longer term planning An individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style A good communicator who can communicate complex ideas A effective team player, actively leads, develops and supports team members Resilient and enthusiastic, an individual able to deliver results under pressure Desirable: An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along
Since 2006, Hawksmoor has been the UK's home of ethically sourced, grass fed beef, cooked over charcoal and paired with award winning wines and cocktails. We're proud to be a certified B Corp, one of the most sustainable restaurant groups in the industry, and to have been recognised as one of the Best Companies to work for year after year. As Assistant General Manager at Hawksmoor, you'll be a senior leader within the restaurant, working closely with the General Manager to deliver exceptional hospitality, develop high performing teams and drive strong commercial results. This is a hands on leadership role where you'll spend your time on the floor, setting standards and supporting both guests and team members. What You'll Do Support the General Manager in leading the overall restaurant operation Take ownership of service standards and guest experience Coach and develop managers and front of house team members Lead shifts with confidence, setting the tone for professionalism and warmth Drive performance through strong communication and operational focus Support recruitment, training and succession planning Who You Are Experienced as an Assistant General Manager, Restaurant Manager or senior hospitality leader A confident and inspiring people manager Commercially aware and comfortable driving performance Calm and solutions focused under pressure Passionate about hospitality and developing others Ambitious and values led Our Values Welcome Everyone - We create warm, inclusive spaces where people feel genuinely welcome. Work Hard and Be Nice to People - We set high standards and treat each other with kindness and respect. Hit Hawksmoor Standards - We care deeply about quality and consistency every day. Keep Evolving - We stay curious, open to feedback and always looking to improve. Benefits Paid overtime on salaries Tronc paid for every hour you work, including holidays and breaks Free team meals on shift 50% off food at Hawksmoor for you and your loved ones Income protection and death in service cover Paid annual volunteer days Wagestream early wage access and financial wellbeing tools Referral bonuses from day one Exclusive savings on travel, shopping and experiences Restaurant welfare budget for snacks, drinks and support Full training and development with clear progression pathways We're building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key and high standards are met together. If this role excites you but you don't meet every requirement, please apply anyway. You might be exactly who we're looking for.
Apr 29, 2026
Full time
Since 2006, Hawksmoor has been the UK's home of ethically sourced, grass fed beef, cooked over charcoal and paired with award winning wines and cocktails. We're proud to be a certified B Corp, one of the most sustainable restaurant groups in the industry, and to have been recognised as one of the Best Companies to work for year after year. As Assistant General Manager at Hawksmoor, you'll be a senior leader within the restaurant, working closely with the General Manager to deliver exceptional hospitality, develop high performing teams and drive strong commercial results. This is a hands on leadership role where you'll spend your time on the floor, setting standards and supporting both guests and team members. What You'll Do Support the General Manager in leading the overall restaurant operation Take ownership of service standards and guest experience Coach and develop managers and front of house team members Lead shifts with confidence, setting the tone for professionalism and warmth Drive performance through strong communication and operational focus Support recruitment, training and succession planning Who You Are Experienced as an Assistant General Manager, Restaurant Manager or senior hospitality leader A confident and inspiring people manager Commercially aware and comfortable driving performance Calm and solutions focused under pressure Passionate about hospitality and developing others Ambitious and values led Our Values Welcome Everyone - We create warm, inclusive spaces where people feel genuinely welcome. Work Hard and Be Nice to People - We set high standards and treat each other with kindness and respect. Hit Hawksmoor Standards - We care deeply about quality and consistency every day. Keep Evolving - We stay curious, open to feedback and always looking to improve. Benefits Paid overtime on salaries Tronc paid for every hour you work, including holidays and breaks Free team meals on shift 50% off food at Hawksmoor for you and your loved ones Income protection and death in service cover Paid annual volunteer days Wagestream early wage access and financial wellbeing tools Referral bonuses from day one Exclusive savings on travel, shopping and experiences Restaurant welfare budget for snacks, drinks and support Full training and development with clear progression pathways We're building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key and high standards are met together. If this role excites you but you don't meet every requirement, please apply anyway. You might be exactly who we're looking for.
NEW WINE BAR & RESTAURANT LAUNCH JUNE 2026 Assistant General Manager SALARY: £45,000 per annum LOCATION: West London OPPORTUNITY: An exciting opportunity to join the opening team as Assistant General Manager of an ambitious new wine bar concept launching June 2026, working alongside a thought leader in the London wine world. THE CONCEPT CONCEPT: Inspired by southern european wine bar culture and set in a west London mews with generous outdoor space for dining and drinking - it will be a creative, cultural and community hub combining rare wines, ingredient led cooking, art, music, poetry and design. PEOPLE: The project comes from co founders Elliot Milne (founder of Milk Beach) and Alex Price (Former Head of Wine at Plates, Head of Wine for HAM Restaurants, Beaverbrook and Annabels), bringing together deep experience across hospitality, wine, and operations. WINE: The wine program will be thoughtful and creative, exploring both classic old world estates and new age independent winemakers, all underpinned by low intervention sustainable farming practices, with an extensive selection of winemakers from all over the world. FOOD: An ingredient led food offering that draws on Italian and Southern French influences, from an exciting chef to be announced soon. VIBE: The aim is to create something fresh for West London, a vibrant, community led space that showcases exceptional wines and plates with a lively atmosphere and a carefully curated cultural program including musicians, speakers, poets and wine nights. In the summer, the mews will come alive with street side dining and drinking. WHO WE ARE LOOKING FOR: PASSIONATE: we're building a team that is passionate about hospitality, wine and food and with a never ending curiosity to learn and share. CONNECTION TO THE ARTS: we're looking for people with a genuine connection to and interest in the arts, who will resonate with and add to the cultural and community ethos of the wine bar. EXPERIENCE: minimum two years' experience in hospitality management, WSET Level 3 wine knowledge. ROLE & RESPONSIBILITIES: The Assistant General Manager (AGM) is a key full time leadership role at the wine bar, working alongside the General Manager to run a successful business and drive team culture. This is a hands on, floor led position focused on delivering high standards, developing the team, and driving culture. We're looking for someone who brings energy, ideas, and a genuine desire to grow with the business. Wine & Guest Experience: A passionate and well connected wine professional with strong knowledge across both low intervention and classic producers. Plays an active role in developing and managing a distinctive wine list, while driving guest engagement and sales through confident, informed recommendations. Continues personal development through tastings, wine lunches, wine events and producer visits. Service Leadership: Leads from the front with a hands on, service driven approach. Runs organised, high quality services with clear structure, strong attention to detail, and a consistent focus on delivering an exceptional guest experience. Team Development & Culture: Inspires, trains, and develops the team through hands on coaching and structured education. Builds a positive, accountable culture, managing performance and providing clear, constructive feedback in collaboration with senior leadership. Operations & Financial Performance: Supports the GM in the effective running of the business, maintaining strong operational knowledge across systems and ensuring Health & Safety compliance. Contributes to financial performance through labour control, stock management, cost of goods, and driving revenue on the floor. What we Offer: Unique opportunity to play an influential role in the creation and growth of a new wine bar concept. 46-48 hour work week. Mentorship under a highly experienced leadership team. Ongoing training and educational opportunities for both product and management. Awards programs and annual prize opportunities. Friendly and motivating team environment. Inclusive and diverse workforce. Team socials. 28 days holiday per year. Meals, softs, coffees, and teas while on shift. Up to 50% discounts at all group venues.
Apr 29, 2026
Full time
NEW WINE BAR & RESTAURANT LAUNCH JUNE 2026 Assistant General Manager SALARY: £45,000 per annum LOCATION: West London OPPORTUNITY: An exciting opportunity to join the opening team as Assistant General Manager of an ambitious new wine bar concept launching June 2026, working alongside a thought leader in the London wine world. THE CONCEPT CONCEPT: Inspired by southern european wine bar culture and set in a west London mews with generous outdoor space for dining and drinking - it will be a creative, cultural and community hub combining rare wines, ingredient led cooking, art, music, poetry and design. PEOPLE: The project comes from co founders Elliot Milne (founder of Milk Beach) and Alex Price (Former Head of Wine at Plates, Head of Wine for HAM Restaurants, Beaverbrook and Annabels), bringing together deep experience across hospitality, wine, and operations. WINE: The wine program will be thoughtful and creative, exploring both classic old world estates and new age independent winemakers, all underpinned by low intervention sustainable farming practices, with an extensive selection of winemakers from all over the world. FOOD: An ingredient led food offering that draws on Italian and Southern French influences, from an exciting chef to be announced soon. VIBE: The aim is to create something fresh for West London, a vibrant, community led space that showcases exceptional wines and plates with a lively atmosphere and a carefully curated cultural program including musicians, speakers, poets and wine nights. In the summer, the mews will come alive with street side dining and drinking. WHO WE ARE LOOKING FOR: PASSIONATE: we're building a team that is passionate about hospitality, wine and food and with a never ending curiosity to learn and share. CONNECTION TO THE ARTS: we're looking for people with a genuine connection to and interest in the arts, who will resonate with and add to the cultural and community ethos of the wine bar. EXPERIENCE: minimum two years' experience in hospitality management, WSET Level 3 wine knowledge. ROLE & RESPONSIBILITIES: The Assistant General Manager (AGM) is a key full time leadership role at the wine bar, working alongside the General Manager to run a successful business and drive team culture. This is a hands on, floor led position focused on delivering high standards, developing the team, and driving culture. We're looking for someone who brings energy, ideas, and a genuine desire to grow with the business. Wine & Guest Experience: A passionate and well connected wine professional with strong knowledge across both low intervention and classic producers. Plays an active role in developing and managing a distinctive wine list, while driving guest engagement and sales through confident, informed recommendations. Continues personal development through tastings, wine lunches, wine events and producer visits. Service Leadership: Leads from the front with a hands on, service driven approach. Runs organised, high quality services with clear structure, strong attention to detail, and a consistent focus on delivering an exceptional guest experience. Team Development & Culture: Inspires, trains, and develops the team through hands on coaching and structured education. Builds a positive, accountable culture, managing performance and providing clear, constructive feedback in collaboration with senior leadership. Operations & Financial Performance: Supports the GM in the effective running of the business, maintaining strong operational knowledge across systems and ensuring Health & Safety compliance. Contributes to financial performance through labour control, stock management, cost of goods, and driving revenue on the floor. What we Offer: Unique opportunity to play an influential role in the creation and growth of a new wine bar concept. 46-48 hour work week. Mentorship under a highly experienced leadership team. Ongoing training and educational opportunities for both product and management. Awards programs and annual prize opportunities. Friendly and motivating team environment. Inclusive and diverse workforce. Team socials. 28 days holiday per year. Meals, softs, coffees, and teas while on shift. Up to 50% discounts at all group venues.
The Botanist Marlow are recruiting an Assistant General Manager! What will you do? As an Assistant General Manager at The Botanist, you will balance your time between managing the Restaurant and Bar Managers while also working closely with the Senior Kitchen team to learn as much as possible. An AGM is the ultimate people role where you take on the responsibility of appraisals, 1:1 meetings, HR issues and recruitment. You will be the go-to person for the whole team and so all queries, questions and issues come directly to you. The overall strategy and vision come from your General Manager and it is up to you to execute this perfectly in their vision. You will lead the Duty Managers and trust them to deliver their targets, tracking their performance and helping them to succeed. Why join us? AGM Bonus Scheme (market leading) 50% discount you and up to 5 guests when dining at any of our restaurants. Free meals on shift - no 'family' meal here, you'll chose from some of our most loved classics. Your birthday (and the day after) are guaranteed off! Education subsidies support you in achieving your personal growth goals. It doesn't end there we've partnered with the best! Access to the TRONC pot via TiPJAR Wagestream helps you plan your finances while offering discounts on market leading brands! You can also withdraw up to 50% of your live earnings if you need that immediate cash boost. Hospitality Action are ready to make you get help with personal issues from finance to free counselling sessions - all anonymously. We continue to break the mould of the modern restaurant. This means that not only do we encourage individuality, we value it! And believe our business thrives on it - from the spaces we create for guests, to the careers we build for our people - you are your only limit! If our brand matches yours, apply below. You'll love it here!
Apr 28, 2026
Full time
The Botanist Marlow are recruiting an Assistant General Manager! What will you do? As an Assistant General Manager at The Botanist, you will balance your time between managing the Restaurant and Bar Managers while also working closely with the Senior Kitchen team to learn as much as possible. An AGM is the ultimate people role where you take on the responsibility of appraisals, 1:1 meetings, HR issues and recruitment. You will be the go-to person for the whole team and so all queries, questions and issues come directly to you. The overall strategy and vision come from your General Manager and it is up to you to execute this perfectly in their vision. You will lead the Duty Managers and trust them to deliver their targets, tracking their performance and helping them to succeed. Why join us? AGM Bonus Scheme (market leading) 50% discount you and up to 5 guests when dining at any of our restaurants. Free meals on shift - no 'family' meal here, you'll chose from some of our most loved classics. Your birthday (and the day after) are guaranteed off! Education subsidies support you in achieving your personal growth goals. It doesn't end there we've partnered with the best! Access to the TRONC pot via TiPJAR Wagestream helps you plan your finances while offering discounts on market leading brands! You can also withdraw up to 50% of your live earnings if you need that immediate cash boost. Hospitality Action are ready to make you get help with personal issues from finance to free counselling sessions - all anonymously. We continue to break the mould of the modern restaurant. This means that not only do we encourage individuality, we value it! And believe our business thrives on it - from the spaces we create for guests, to the careers we build for our people - you are your only limit! If our brand matches yours, apply below. You'll love it here!
We're seeking an exceptional Assistant General Manager to join our team at The Hero, to lead the team & elevate the guest experience at one of our flagship gastro pubs-where impeccable service, elevated dining, and timeless hospitality meet. As Assistant General Manager, you'll work side by side with the General Manager to oversee the daily operations of a vibrant, high volume gastro pub. You'll be a natural leader, a confident communicator, and a hands on operator who thrives in a fast paced environment. Benefits 50% off food and drink in our pubs for up to 4 people Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar. Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health. Celebrate your 1-year anniversarywith an overnight stay in the Cotswolds,On us! Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. Earn more with our employee referral scheme. Delicious staff meals on shift. Career progression opportunities, on going training to develop yourself personally and professionally. Responsibilities Oversee daily restaurant operations, ensuring seamless service and efficiency. Recruit, train, and inspire a high performing team to deliver exceptional guest experiences. Maintain the highest standards of quality, hospitality, and compliance with health and safety regulations. Control budgets, manage costs, and work towards meeting revenue targets. Act as a visible leader, building relationships with guests and handling feedback professionally. Work closely with the management team to implement new ideas that enhance the guest experience and drive business growth. Qualifications Proven experience as an AGM, Restaurant Manager or similar Ideally you will have previous experience in fine dining or high end restaurants Strong leadership skills with the ability to motivate, manage and develop a diverse team. Positive and friendly attitude, with a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work in a fast paced environment and make decisions under pressure. A passion for delivering exceptional customer service and creating a positive experience for guests. Flexibility to work evenings, weekends, and holidays as needed
Apr 28, 2026
Full time
We're seeking an exceptional Assistant General Manager to join our team at The Hero, to lead the team & elevate the guest experience at one of our flagship gastro pubs-where impeccable service, elevated dining, and timeless hospitality meet. As Assistant General Manager, you'll work side by side with the General Manager to oversee the daily operations of a vibrant, high volume gastro pub. You'll be a natural leader, a confident communicator, and a hands on operator who thrives in a fast paced environment. Benefits 50% off food and drink in our pubs for up to 4 people Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar. Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health. Celebrate your 1-year anniversarywith an overnight stay in the Cotswolds,On us! Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. Earn more with our employee referral scheme. Delicious staff meals on shift. Career progression opportunities, on going training to develop yourself personally and professionally. Responsibilities Oversee daily restaurant operations, ensuring seamless service and efficiency. Recruit, train, and inspire a high performing team to deliver exceptional guest experiences. Maintain the highest standards of quality, hospitality, and compliance with health and safety regulations. Control budgets, manage costs, and work towards meeting revenue targets. Act as a visible leader, building relationships with guests and handling feedback professionally. Work closely with the management team to implement new ideas that enhance the guest experience and drive business growth. Qualifications Proven experience as an AGM, Restaurant Manager or similar Ideally you will have previous experience in fine dining or high end restaurants Strong leadership skills with the ability to motivate, manage and develop a diverse team. Positive and friendly attitude, with a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work in a fast paced environment and make decisions under pressure. A passion for delivering exceptional customer service and creating a positive experience for guests. Flexibility to work evenings, weekends, and holidays as needed
We're seeking an exceptional Assistant General Manager to join our team at The Hero, to lead the team & elevate the guest experience at one of our flagship gastro pubs-where impeccable service, elevated dining, and timeless hospitality meet. As Assistant General Manager, you'll work side by side with the General Manager to oversee the daily operations of a vibrant, high volume gastro pub. You'll be a natural leader, a confident communicator, and a hands on operator who thrives in a fast paced environment. Benefits 50% off food and drink in our pubs for up to 4 people Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar. Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health. Celebrate your 1-year anniversarywith an overnight stay in the Cotswolds,On us! Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. Earn more with our employee referral scheme. Delicious staff meals on shift. Career progression opportunities, on going training to develop yourself personally and professionally. Responsibilities Oversee daily restaurant operations, ensuring seamless service and efficiency. Recruit, train, and inspire a high performing team to deliver exceptional guest experiences. Maintain the highest standards of quality, hospitality, and compliance with health and safety regulations. Control budgets, manage costs, and work towards meeting revenue targets. Act as a visible leader, building relationships with guests and handling feedback professionally. Work closely with the management team to implement new ideas that enhance the guest experience and drive business growth. Qualifications Proven experience as an AGM, Restaurant Manager or similar Ideally you will have previous experience in fine dining or high end restaurants Strong leadership skills with the ability to motivate, manage and develop a diverse team. Positive and friendly attitude, with a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work in a fast paced environment and make decisions under pressure. A passion for delivering exceptional customer service and creating a positive experience for guests. Flexibility to work evenings, weekends, and holidays as needed
Apr 28, 2026
Full time
We're seeking an exceptional Assistant General Manager to join our team at The Hero, to lead the team & elevate the guest experience at one of our flagship gastro pubs-where impeccable service, elevated dining, and timeless hospitality meet. As Assistant General Manager, you'll work side by side with the General Manager to oversee the daily operations of a vibrant, high volume gastro pub. You'll be a natural leader, a confident communicator, and a hands on operator who thrives in a fast paced environment. Benefits 50% off food and drink in our pubs for up to 4 people Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar. Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health. Celebrate your 1-year anniversarywith an overnight stay in the Cotswolds,On us! Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. Earn more with our employee referral scheme. Delicious staff meals on shift. Career progression opportunities, on going training to develop yourself personally and professionally. Responsibilities Oversee daily restaurant operations, ensuring seamless service and efficiency. Recruit, train, and inspire a high performing team to deliver exceptional guest experiences. Maintain the highest standards of quality, hospitality, and compliance with health and safety regulations. Control budgets, manage costs, and work towards meeting revenue targets. Act as a visible leader, building relationships with guests and handling feedback professionally. Work closely with the management team to implement new ideas that enhance the guest experience and drive business growth. Qualifications Proven experience as an AGM, Restaurant Manager or similar Ideally you will have previous experience in fine dining or high end restaurants Strong leadership skills with the ability to motivate, manage and develop a diverse team. Positive and friendly attitude, with a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work in a fast paced environment and make decisions under pressure. A passion for delivering exceptional customer service and creating a positive experience for guests. Flexibility to work evenings, weekends, and holidays as needed
The New World Trading Company
Marlow, Buckinghamshire
The Botanist Marlow are recruiting an Assistant General Manager! What will you do? As an Assistant General Manager at The Botanist, you will balance your time between managing the Restaurant and Bar Managers while also working closely with the Senior Kitchen team to learn as much as possible. An AGM is the ultimate people role where you take on the responsibility of appraisals, 1:1 meetings, HR issues and recruitment. You will be the go-to person for the whole team and so all queries, questions and issues come directly to you. The overall strategy and vision come from your General Manager and it is up to you to execute this perfectly in their vision. You will lead the Duty Managers and trust them to deliver their targets, tracking their performance and helping them to succeed. Why join us? AGM Bonus Scheme (market leading) 50% discount you and up to 5 guests when dining at any of our restaurants. Free meals on shift - no 'family' meal here, you'll chose from some of our most loved classics. Your birthday (and the day after) are guaranteed off! Education subsidies support you in achieving your personal growth goals. It doesn't end there we've partnered with the best! Access to the TRONC pot via TiPJAR Wagestream helps you plan your finances while offering discounts on market leading brands! You can also withdraw up to 50% of your live earnings if you need that immediate cash boost. Hospitality Action are ready to make you get help with personal issues from finance to free counselling sessions - all anonymously. We continue to break the mould of the modern restaurant. This means that not only do we encourage individuality, we value it! And believe our business thrives on it - from the spaces we create for guests, to the careers we build for our people - you are your only limit! If our brand matches yours, apply below. You'll love it here!
Apr 25, 2026
Full time
The Botanist Marlow are recruiting an Assistant General Manager! What will you do? As an Assistant General Manager at The Botanist, you will balance your time between managing the Restaurant and Bar Managers while also working closely with the Senior Kitchen team to learn as much as possible. An AGM is the ultimate people role where you take on the responsibility of appraisals, 1:1 meetings, HR issues and recruitment. You will be the go-to person for the whole team and so all queries, questions and issues come directly to you. The overall strategy and vision come from your General Manager and it is up to you to execute this perfectly in their vision. You will lead the Duty Managers and trust them to deliver their targets, tracking their performance and helping them to succeed. Why join us? AGM Bonus Scheme (market leading) 50% discount you and up to 5 guests when dining at any of our restaurants. Free meals on shift - no 'family' meal here, you'll chose from some of our most loved classics. Your birthday (and the day after) are guaranteed off! Education subsidies support you in achieving your personal growth goals. It doesn't end there we've partnered with the best! Access to the TRONC pot via TiPJAR Wagestream helps you plan your finances while offering discounts on market leading brands! You can also withdraw up to 50% of your live earnings if you need that immediate cash boost. Hospitality Action are ready to make you get help with personal issues from finance to free counselling sessions - all anonymously. We continue to break the mould of the modern restaurant. This means that not only do we encourage individuality, we value it! And believe our business thrives on it - from the spaces we create for guests, to the careers we build for our people - you are your only limit! If our brand matches yours, apply below. You'll love it here!
Experienced Assistant General Manager - Modern British Restaurant, Hammersmith We are currently recruiting for an experienced Assistant General Manager to join the team at this fantastic, independently owned group of brasseries & larders serving modern British food with a real focus seasonal produce from around the UK click apply for full job details
Oct 03, 2025
Full time
Experienced Assistant General Manager - Modern British Restaurant, Hammersmith We are currently recruiting for an experienced Assistant General Manager to join the team at this fantastic, independently owned group of brasseries & larders serving modern British food with a real focus seasonal produce from around the UK click apply for full job details
Assistant General Manager MCG Recruitment is thrilled to partner with our prestigious client to find a dynamic Assistant General Manager to lead daily operations at their stylish city centre restaurant and bar. Key Responsibilities: Support the GM to drive operational success click apply for full job details
Sep 21, 2025
Full time
Assistant General Manager MCG Recruitment is thrilled to partner with our prestigious client to find a dynamic Assistant General Manager to lead daily operations at their stylish city centre restaurant and bar. Key Responsibilities: Support the GM to drive operational success click apply for full job details
