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Named "One of the Most Innovative Companies in Design by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world's biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences The Senior Type Success Manager serves as the operational excellence expert and brand compliance guardian within Monotype's Creative Type Services offering. This role ensures clients achieve maximum value from their typography investments while maintaining complete governance and compliance. As part of the Creative Services team, you will focus on platform mastery, compliance assurance, and regular brand auditing, working alongside the Account Type Director to deliver seamless operational support. What You'll Be Doing: Platform Administration & User Management Manage comprehensive font platform administration ensuring optimal performance and accessibility Execute user onboarding, training, and ongoing platform support across client organizations Provide day-to-day operational support and technical issue resolution Maintain platform configurations and user permissions aligned with brand requirementsCompliance Monitoring & Reporting Conduct proactive compliance monitoring across client typography usage Generate regular compliance reports and dashboards for stakeholders Monitor font licensing adherence and identify potential compliance risks Execute production font reporting and Brand & License Protection servicesRegular Brand Audits & Assessments Conduct scheduled comprehensive brand audits across digital and key physical touchpoints Assess typography consistency and brand guideline adherence Document audit findings and provide actionable recommendations Track improvement progress and maintain audit reporting schedulesPolicy Implementation & Training Implement font policies and governance frameworks developed through strategic advisory Deliver training sessions to internal teams and key stakeholders on typography best practices Ensure policy compliance across client organization and key partners What We're Looking For: Proven experience in customer success, account management, or operational roles within creative/brand environments Ideal but we can offer training - background in asset management Ideally, experience with font licensing, brand compliance, or creative asset preferred Familiarity with design tools and platforms (Adobe Creative Cloud, Figma) Exceptional organizational skills with ability to manage multiple complex client operations simultaneously Detail-oriented approach with strong process-driven mindset Excellent problem-solving abilities with proactive issue identification skills Strong technical aptitude for learning and mastering typography platforms and tools Outstanding written and verbal communication skills Ability to translate complex technical concepts into clear operational guidance Collaborative team player who works effectively across departments Client-focused mindset with commitment to operational excellence Self-driven and proactive with strong accountability for client success Success Metrics: Client satisfaction scores and retention rates Brand compliance audit results Platform utilization optimization Operational efficiency and issue resolution times Support of Account Type Director revenue growth initiatives What's in it for you: Hybrid work arrangements and competitive paid time off programs. Comprehensive commercial medical insurance coverage to meet all your healthcare needs. Competitive compensation with corporate bonus program & uncapped commission for quota-carrying Sales A creative, innovative, and global working environment in the creative and software technology industry Highly engaged Events Committee to keep work enjoyable. Reward & Recognition Programs (including President's Club for all functions) Professional onboarding program, including robust targeted training for Sales function Development and advancement opportunities (high internal mobility across organization) Great pension scheme to save for your future, and so much more! Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Milton Keynes, United Kingdom Posted on 07/04/2026 Job Title: Automotive Franchise Director Reports to: Group Managing Director / CEO / Board Direct Reports: Dealer Principals / General Managers, Central Function Heads Scope: Network of 6 Premium Brand Franchised Dealerships Role Overview The Automotive Franchise Director holds full profit and loss responsibility for a network of six premium brand franchised car dealerships operating within the UK. The role provides strategic, commercial, and operational leadership across all sites, ensuring OEM brand standards, financial performance, customer experience, and regulatory compliance are consistently achieved and exceeded. The postholder acts as the senior interface between the dealer group and manufacturer partners, leading growth, transformation, and performance improvement across sales, aftersales, customer retention, and operational efficiency. Key Responsibilities Strategic Leadership & Franchise Performance Provide overall strategic direction for the franchised dealership network in alignment with group objectives and OEM strategy Translate manufacturer targets and group goals into actionable dealership business plans Drive sustainable growth across new vehicle sales, used vehicles, aftersales, finance, insurance, and mobility services Identify and deliver opportunities for network expansion, market share growth, and operational optimisation Lead change initiatives including digital retailing, agency models, electrification, and new OEM operating frameworks OEM & Franchise Relationship Management Act as the primary senior contact for OEM franchise partners Ensure full compliance with franchise agreements, brand standards, and operating guidelines Lead manufacturer performance reviews, audits, and network meetings Negotiate targets, development plans, and investment requirements Manage franchise renewal processes and new product or brand introductions Hold full P&L accountability across all six dealerships Develop and manage annual budgets, forecasts, and long term financial plans Monitor and optimise key financial drivers including margin, cost control, working capital, and stock turn Ensure strong cashflow management and return on investment Review financial performance at dealership and network level, implementing corrective actions where required Provide leadership across new car, used car, fleet, and aftersales operations Drive consistent delivery of manufacturer KPIs, CSI/NPS scores, and customer retention targets Ensure best in class customer journeys across sales and service channels Champion digital retailing, omnichannel sales, and process innovation Ensure pricing strategy, stock management, and sales processes are aligned to premium brand positioning Lead, develop, and hold accountable a senior leadership team including Dealer Principals, General Managers, and Department Heads Build a high performance culture focused on accountability, engagement, and continuous improvement Oversee succession planning, leadership development, and talent retention across the network Ensure training and development align with OEM requirements and future skills needs Promote consistent management standards, behaviours, and values across all sites Governance, Compliance & Risk Management Ensure compliance with UK automotive regulations, FCA requirements, and OEM governance frameworks Maintain robust controls across health & safety, HR compliance, financial governance, and data protection Oversee management of risk, audit outcomes, and corrective action plans Ensure dealership operations align with ESG objectives and corporate responsibility standards Reporting & Board Engagement Provide clear, accurate, and timely reporting to the Board and senior leadership Present business cases, investment proposals, and performance reviews Use data, insight, and market intelligence to inform strategic decision making Monitor competitor activity and changing market conditions Requirements Skills, Experience & Qualifications Proven experience in a senior automotive leadership role (e.g. Franchise Director, Regional Director, Divisional Director, Managing Director) Demonstrable responsibility for multi site franchised dealership operations Extensive experience working with premium or luxury automotive brands Strong track record of P&L ownership and commercial performance delivery Experience managing senior leadership teams and complex stakeholder relationships Direct experience working with OEMs in a franchised automotive environment Strong strategic thinking and commercial acumen Excellent OEM, board level, and stakeholder relationship management skills Deep understanding of automotive retail KPIs, FCA regulation, and manufacturer standards Ability to lead through change and transformation Data driven decision making and financial literacy Strong communication, negotiation, and leadership capability Desirable Qualifications Degree or equivalent professional qualification Automotive industry leadership or executive development programmes Strong familiarity with premium brand operating models, electrification, and agency frameworks Key Performance Indicators (KPIs) Network profitability and return on capital Manufacturer performance metrics and franchise compliance Customer satisfaction and retention Market share growth and brand performance Leadership capability and succession readiness Risk, audit, and regulatory compliance outcomes What This Role Delivers A high performing, compliant, and future ready premium franchise network Strong OEM relationships and brand representation Sustainable commercial growth and customer loyalty Consistent leadership standards across all dealerships

About the company Braintrust is the AI observability platform. By connecting evals and observability in one workflow, Braintrust gives builders the visibility to understand how AI behaves in production and the tools to improve it. Teams at Notion, Stripe, Zapier, Vercel, and Ramp use Braintrust to compare models, test prompts, and catch regressions - turning production data into better AI with every release. Braintrust recently expanded to EMEA and we're looking for our first Sales Director in the region. As the Regional Sales Director, EMEA, you will lead and scale a geographically distributed sales team focused on driving revenue, strategic pipeline growth, and new customer acquisition. You'll play a pivotal role in shaping the EMEA sales motion as Braintrust accelerates adoption across enterprise and mid-market customers building AI products. You'll report to senior leadership and be accountable for territory success, including bookings, forecasting accuracy, team development, and cross-functional collaboration. In your first year, you'll help define repeatable sales processes, set performance standards, and deepen relationships with strategic AI-driven engineering teams. What You'll Do Lead and develop a high-performing sales team to consistently achieve bookings and revenue targets across assigned territories. Shape and execute regional sales strategy, including territory planning, pipeline management, and deal execution with new and existing accounts. Partner with Marketing, Sales Operations, and Customer Success to refine ICPs, streamline outbound motion, and accelerate revenue velocity. Own forecasting, performance metrics, and territory health - driving accountability and coaching based on data-driven insights. Collaborate with product and GTM leadership to align market feedback with roadmap and competitive positioning. Build and scale sales processes that enable predictable growth and strong handoffs across the customer lifecycle. Recruit, hire, and enable strong sales talent as the team grows. Ideal candidate credentials Proven sales leadership experience building and managing sales teams in high-growth SaaS or AI/ML-centric software companies. Deep understanding of the EMEA market with proven ability to grow business in the region. Track record of meeting/exceeding revenue targets, building pipeline, and managing long-cycle enterprise deals. Strong skills with pipeline tools and CRM systems. Ability to translate technical product value into business outcomes - especially in AI, developer tooling, or engineering platforms. Benefits include Medical, dental, and vision insurance Daily lunch, snacks, and beverages Flexible time off Competitive salary and equity AI Stipend Equal opportunity Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

HEAD OF COMMERCIAL PROPERTY MANAGEMENT OR SENIOR PROPERTY MANAGER COMPETITIVE SALARY 33 DAYS HOLIDAY SUSSEX FULL TIME This is a brilliant opportunity for an experienced property management professional to step or grow into a lead role at a well-established and highly regarded company operating across the South East. My client is a reputable firm with a strong presence across the southern home counties and London covering commercial agency, professional services, and property management. They are looking for someone to lead their Property Management department, bringing both the hands-on expertise to manage a diverse portfolio and the commercial drive to grow the department over time. This is a role with real scope and genuine opportunity to make your mark. The role: Lead the Property Management department, reporting directly to the company directors Manage a varied commercial and mixed use portfolio; liaising with clients and advising on all aspects of property management Ensure tenant compliance with lease obligations and oversee the provision of common services Manage planned and reactive maintenance works, including contractor liaison and management Ensure compliance with health and safety legislation and wider regulatory requirements Work closely with the accounts team on rental income, service charge administration, budget preparation, and year-end accounts Handle tenant applications for consent to assign, sublet, alter, and other lease matters Liaise with insurance brokers on block policies and annual premium recharges Maintain property records and systems, ensuring client monies are managed in accordance with RICS best practice What we're looking for: A senior property management surveyor that can either lead the department from day 1, or grow into the role under the supervision of the current head of department to grow into the role within 12-24 months. Proven commercial and/or residential block management experience; qualified or unqualified candidates will be considered Someone with the appetite and ability to grow a department, not just manage it Strong client relationship skills and the confidence to advise landlords, occupiers, and investors at a senior level Organised, commercially minded, and comfortable working across a varied and interesting portfolio Full driving licence and access to a vehicle for business use (mileage allowance provided) What's on offer: Competitive salary based on experience 33 days paid holiday Mileage allowance for business travel A genuine opportunity to lead and grow a department within a well-respected practice that has been established for over 40 years A collaborative, professional team environment with real scope for career development This is a role for someone who takes pride in the quality of their client relationships/management standards and who wants to build something, not just maintain it.

Job Title Associate Job Description Summary Job Description Overview Are you a Property Manager wanting the opportunity to work for a large global organisation where you have the chance to develop quickly and enjoying working with large accounts and exciting assets? We are looking for an experienced Property Manager Surveyor to join our London Asset Services team situated within our City office. You will be joining an expanding team working with Asset Managers and key partners to deliver a market leading property management service on a key client contract. The ideal person will have previous experience working as a Surveyor within commercial property management, cross sectors, single and multi-occupied buildings. Account management is key, so you will be someone who has successful track record of working closely with senior stakeholders, and exceptional communication and a proactive approach identifying asset management opportunities. Involved in all aspects of client service delivery, with a focus on delivering our core services brilliantly, whilst advising on opportunities to maintain and enhance the performance of the property investments. Ability to deliver brilliant core services in accordance with KPIs is essential, in keeping with our market leading professional property management service. Responsibilities Provide leadership for markets which are geographically or functionally distinct and demonstrate ability to implement business unit strategy Develop and maintain both a communication style and relationship that fits the client's preferred style Demonstrate proactive customer service regarding all aspects of account management. Communicate proactively, first when performance is not meeting expectations, and second when performance meets or exceeds expectations Regularly associate with tenants to insure their reasonable satisfaction with building operations. Interact with tenants along with Property Manager on problems that may occur Coordinate and/or prepare reports, annual budgets, and other documents for clients in accordance with management and other agreements, and in accordance with instruction received from the client. Preparation responsibility relates primarily to financial information and adherence to leasing guidelines. Review information and variances with Property Management Team Participate in the preparation of annual budgets and any revisions thereto and also oversee operating compliances with budget approved by clients Ensure completion of property tax administration and supervise services rendered by property tax consultant Ensure administration of property and liability insurance requirement Ensure compliance with the purchase order system, contracts, policies and procedures, and accounting requirements established by clients Oversee the billing process, including payment of invoices and disbursement of funds. Monitor cash flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of cash Assist the Client/Asset Manager and Property Manager in determining proper cost allocations, identification of any re-billable cost, proper accounting for inventories, purchasing procedures, and any special accounting problems Responsible for maintaining desired internal financial benchmarks for each asset with the portfolio as defined by the Director and Asset Manager. This includes occupancy levels, income levels, delinquency percentage, IRR and cash flow Monitor cash flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of cash Coordinate construction projects with Construction Manager and Property Manager and approve construction contract documents and final invoices. Effectively staff and develop bench strength and succession planning - positioning for new business Regularly inspect properties with staff Conduct annual performance evaluations and career path discussions. Oversee and ensure that all property management and maintenance staff receive an annual performance evaluation. Analyze and make recommendations regarding property staffing needs, personnel performance issues, salary administration, personnel promotions and training and career development Key Competencies 1. Business and Financial Acumen 2. Leadership Skills 3. Communication Proficiency (oral/written) 4. Customer/Client Focus (internal/external) 5. Time Management Skills Important Experience A minimum of 2/3 years commercial property management experience. Degree level qualification or equivalent. Membership of RICS or equivalent level qualification desirable. Additional Eligibility Qualifications Industry designations and is an active participant/leader in external charitable and local and national industry related organizations Ability to monitor and anticipate trends and changes within the industry Advanced knowledge of Microsoft Office Suite Demonstrate initiative through taking on additional assignments and responsibilities Demonstrate advanced problem solving and deal with a variety of options in complex solutions. Requires expert level analytical and quantitative skills Skills, Knowledge & Experience Self-motivated & enthusiastic, focused on delivering the best possible result for our clients and customers Knowledge of the real estate industry & commercial awareness Good IT skills (MS Word, Excel, PowerPoint, Outlook) Commercial property management and property management systems experience - Yardi experience is preferred. Excellent communication skills, both verbal and written and presentation skills Excellent problem solving, analytical, negotiation, interpersonal and managerial skills INCO: "Cushman & Wakefield"

The primary purpose of this role is to establish, develop, and manage the delivery of high-quality services and operations across a multi-let office building, on behalf of the Landlord. This includes overseeing all services provided to occupiers, ensuring the smooth and efficient running of the property. The role also carries responsibility for maintaining full compliance with statutory regulations, internal policies, and industry best practices, while consistently delivering a safe, welcoming, and professional environment for all Occupiers. Property Outline This position is primarily based at the Arbor, 255 Blackfriars Road - a vibrant, multi-occupied, high specification property located in Blackfriars which will form part of the Bankside Yards development. The site offers 225,000 ft of diverse office space for the next generation. While the Arbor will be your focus, the role may also include involvement with other high-profile properties managed by Ashdown Phillips & Partners across London The Arbor has a service charge budget of circa £4m with a year-end date of December 31 st . On-site Reports (all 3 rd party) Security Service Partner. Front of House/Reception Service Partner. Cleaning Service Partner. Mechanical and Electrical maintenance Service Partner. Communication Lines Contract managers for Security, Front of House and Cleaning Services. Day to day management and monitoring of M&E contract staff and sub-contractors. On site contracted service team manager meetings on a weekly basis to ensure coherent working. Fabric maintenance contractors - communicating with contract manager. Client Landlord; the Landlord's architect, surveyors, consultants, insurance agents & surveyors, marketing agency and letting agents. Ashdown Phillips & Partners; MD, Directors, surveyors, consultants, staff and fellow centre/building managers. Health & Safety Consultants; asbestos surveyors, Local Authority H&S Officers. Regional Fire Brigade; Fire Officers. Occupiers: their consultants, fit out agents and contractors. Key Objectives Ensuring compliance with regulations and health, safety, environment and security standards. Supporting the monitoring and management of budgets to ensure costs, quality standards and efficiencies are achieved to target. Work with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Drive the company's and Arbor's Environmental Social Governance (ESG) pledge and act as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability. Support the Senior Facilities Manager on working and fostering relationships with the local community in establishing the property as part of a wider network support CSR initiatives Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Landlord, as required. Responsible for the procurement of, and subsequently manage, the provision of relevant services (e.g. M & E, Security and Cleaning), ensuring optimum service standards from internal/external sources. Drive a culture of continuous improvement. Manager monthly meetings with all service partners, including completion of key performance indicators. Contribute to the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required and agreed with the Senior Facilities Manager and Property Surveyor Ensuring compliance with all statutory and internal obligations applicable to the ongoing occupation, operations and maintenance (including project work) of the Property. Maintain, establish and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Manage and develop relationships with the service partners to ensure compliance with contracts and continued delivery of agreed services. Ensure all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Respond to out-of-hours emergency calls. Ensure the Senior Facilities Manager is kept appraised on operational matters. Coordinate and manage ad hoc fabric repairs within the property. Oversee emergency preparedness and response plans (fire drills, evacuation procedures). Oversee documentation for emergency procedures and safe systems of work in conjunction with our Duty Holder responsibilities Monthly reporting on building operations and performance. Monitor utilities usage and suggest sustainability initiatives. Deputise the Senior Facilities Manager in their absence. Ad hoc duties commensurate with the role. Personal Specification These are the minimum key areas of knowledge, skills and experience. Working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment. IOSH qualification is essential. Knowledge and experience of managing contractors and service levels (e.g. M & E, security and cleaning) associated with a retail, office or business park/estate, and within agreed budgets. Problem solving skills to continue to match resources to achieve various service requirements. Good knowledge of service charges and budgeting techniques. Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Resilient and adaptable, with a continuous improvement mindset Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to the changing needs of the property. High attention to detail and commitment to quality service delivery Previous facilities management or management experience in either retail or mixed use environment, ideal but not essential. Interest in the property sector and an understanding of the occupational requirements of tenants. Good IT skills in particular Microsoft Word and Excel. Interested? Apply here Complete our short form and upload your CV to express your interest in applying.