Procurement Manager £53,592 FTE per annum Full time, 35 hours per week Fixed term contract for ending 31 st December 2027 This contract has the potential to become permanent. About the role London-based roles: London-based contract with the option of hybrid working between the office and home. We're looking for an experienced Procurement Manager to support the Chartered Society of Physiotherapy's Facilities & Operations team at an exciting time, to lead on major procurement activity across the organisation to deliver value for money for our members, best practice contract management and ensure we are maximising value from our supplier relationships. The CSP is a dynamic organisation with an ambitious corporate strategy to increase our support to members and ensure we are fit for purpose as a sector-leading hybrid working organisation. The Procurement Manager is a key appointment offering the opportunity to shape and professionalise procurement across the organisation. The successful candidate will play a pivotal role in strengthening governance, achieving savings, and building lasting capability in procurement and contract management, ensuring fit for purpose services are achieved across the Society in a value for money led, well-coordinated way for the benefit of our members, now and in the future. This is particularly important to us as we embark on a multiyear programme of Digital Transformation, which involves reprocuring business critical contracts and embedding positive supplier relationships. The Facilities & Operations team work as part of the Corporate Services and Infrastructure (CSI) directorate. CSI is a centre for excellence; a collection of professionals leading the CSP in its ambition to be a modern, influential and impactful organisation. Our Charter aligns strongly to the CSP's values and recognises the connection between our work, that of our colleagues and the care our members provide to patients. Are you: A leader and collaborator, looking for an outstanding opportunity to lead on transformation across the organisation? A solutions focused and big picture thinker, who is able to challenge and shape efficiencies across the organisation? Driven and passionate about building effective relationships and maximising value for money? Able to challenge well and support budget holders development at all levels across the organisation? A values-led and trusted people leader with strong technical skills? If so, we want to hear from you! Please note, the current expectation is that colleagues will travel to the office one day per week throughout the year, on specified days agreed with line manager in advance. Further information View the Candidate Information Pack, which includes the full Job Description and Person Specification, and details on how to apply. Working arrangements Hybrid working The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting home working assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from. Flexible working We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. Why work for the Chartered Society of Physiotherapy? The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information. How to apply For further information and details of how to apply, please visit our website. CVs will not be accepted. As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack. Closing date: 10am, 6th May 2026. Shortlisting outcome: 7th May 2026. Interview date: 14th May 2026.
Apr 27, 2026
Contractor
Procurement Manager £53,592 FTE per annum Full time, 35 hours per week Fixed term contract for ending 31 st December 2027 This contract has the potential to become permanent. About the role London-based roles: London-based contract with the option of hybrid working between the office and home. We're looking for an experienced Procurement Manager to support the Chartered Society of Physiotherapy's Facilities & Operations team at an exciting time, to lead on major procurement activity across the organisation to deliver value for money for our members, best practice contract management and ensure we are maximising value from our supplier relationships. The CSP is a dynamic organisation with an ambitious corporate strategy to increase our support to members and ensure we are fit for purpose as a sector-leading hybrid working organisation. The Procurement Manager is a key appointment offering the opportunity to shape and professionalise procurement across the organisation. The successful candidate will play a pivotal role in strengthening governance, achieving savings, and building lasting capability in procurement and contract management, ensuring fit for purpose services are achieved across the Society in a value for money led, well-coordinated way for the benefit of our members, now and in the future. This is particularly important to us as we embark on a multiyear programme of Digital Transformation, which involves reprocuring business critical contracts and embedding positive supplier relationships. The Facilities & Operations team work as part of the Corporate Services and Infrastructure (CSI) directorate. CSI is a centre for excellence; a collection of professionals leading the CSP in its ambition to be a modern, influential and impactful organisation. Our Charter aligns strongly to the CSP's values and recognises the connection between our work, that of our colleagues and the care our members provide to patients. Are you: A leader and collaborator, looking for an outstanding opportunity to lead on transformation across the organisation? A solutions focused and big picture thinker, who is able to challenge and shape efficiencies across the organisation? Driven and passionate about building effective relationships and maximising value for money? Able to challenge well and support budget holders development at all levels across the organisation? A values-led and trusted people leader with strong technical skills? If so, we want to hear from you! Please note, the current expectation is that colleagues will travel to the office one day per week throughout the year, on specified days agreed with line manager in advance. Further information View the Candidate Information Pack, which includes the full Job Description and Person Specification, and details on how to apply. Working arrangements Hybrid working The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting home working assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from. Flexible working We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. Why work for the Chartered Society of Physiotherapy? The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information. How to apply For further information and details of how to apply, please visit our website. CVs will not be accepted. As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack. Closing date: 10am, 6th May 2026. Shortlisting outcome: 7th May 2026. Interview date: 14th May 2026.
Your New Job Title: Programme Change Manager - Global Your New Daily rate: £569 PAYE or £772 Umbrella p/day £147K equivalent pa The Skills You'll Need: Change, Transformation, PROSCI and/or APMG certification, FMCG/ Pharma/ Supply Chain or Manufacturing background Duration: 1 year temp contract Location: Weybridge/ hybrid - 2 days a week in the office Start date: ASAP Working hours: 37.5 hours per week Who you'll be working for: Our client, a major FTSE100 business, who have fantastic offices in London are looking for a Programme Change Manager - Global. What You'll be Doing: This role will focus on the human side of change, which is about preparing, and equipping our colleagues to adopt and adapt to changes in job roles, organisation structures, business processes, systems, and technology, and more. Main Responsibilities: Change strategy: Develop the 3-year change strategy and approach alongside the 2026 detailed change plan for the programme. Partner with the Programme Leads and Business stakeholders to execute the change strategy, whilst understanding and managing the change curve journey. Stakeholder engagement: Identify and map key stakeholders, assigning relationships and agreeing engagement approach. Build and maintain build appropriate engagement forums and mechanisms with all levels of stakeholders. Change impact: Lead the change impact assessment & business change journey - from 'as is' to 'to be' end to end business change. Communications: Develop the communication and engagement strategy and plan, articulating benefits, rationale and impact of change initiatives. Hold Programme Leadership to account to proactively contribute content for communications and to communicate effectively and in a timely manner with their teams and across their programme. Change Leadership: Coach and support business leaders to achieve expected outcomes and realise benefits by navigating and smoothing the process of change. Collaborate with key roles to identify potential sources of resistance and develop mitigation strategies. Transformation champion: Advocate for the importance of change management and clearly articulate how change can be implemented and supported effectively. Risk and issue management: Identify, document and support mitigation of key change management risks within the programme. Work effectively with Programme Managers & Leads to escalate common themes and resolve issues. Adoption and evaluation: Create and support delivery of actions that drive adoption of the change. Define success metrics and assess change effectiveness and readiness. Review and report on change outcomes and benefits. Upskilling and training: Work with Business Owners and SMEs to ensure appropriate training, support and capability building plans are in place for all stakeholders. Support Regional learning needs analysis to identify learning requirements. Partner with Training/Learning to ensure effective delivery and that learning is embedded. The Skills You'll Need to Succeed: Proven track record of leading change programmes in complex organisational environments. Business acumen- Strong understanding of business operations and the ability to align change initiatives with business objectives. Leadership & Influencing- Strong leadership skills with the capacity to influence and guide others through periods of change. Strong communication and relationship-building skills. Significant experience and skill in simplifying complex messages and presenting to senior management through written and verbal channels. Change management expertise - advanced knowledge of change management principles and practices. Experience in considering risks, evaluating alternatives, and encouraging input from others to effectively make decisions and plan mitigation tactics. Comfortable and skilled in operating in a complex operational matrixed organisation across diverse, global teams. Solid understanding of how people experience change, and the change process, including drivers of change resistance/barriers to adoption. Experience working on complex Global Programmes that involve multiple change elements across people, policy, process, and technology for 2000+ users/stakeholders preferred. CPG, PLM (or R&D or Supply Chain) experience - preferred. PROSCI and/or APMG Change Practitioner certification - required. Please note this Umbrella rate is the amount payable to Umbrella company - this does not represent what you will actually receive from the Umbrella company People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of ethnicity, race, gender, religious beliefs, sexual orientation, age, relationship status or disability.
Apr 27, 2026
Full time
Your New Job Title: Programme Change Manager - Global Your New Daily rate: £569 PAYE or £772 Umbrella p/day £147K equivalent pa The Skills You'll Need: Change, Transformation, PROSCI and/or APMG certification, FMCG/ Pharma/ Supply Chain or Manufacturing background Duration: 1 year temp contract Location: Weybridge/ hybrid - 2 days a week in the office Start date: ASAP Working hours: 37.5 hours per week Who you'll be working for: Our client, a major FTSE100 business, who have fantastic offices in London are looking for a Programme Change Manager - Global. What You'll be Doing: This role will focus on the human side of change, which is about preparing, and equipping our colleagues to adopt and adapt to changes in job roles, organisation structures, business processes, systems, and technology, and more. Main Responsibilities: Change strategy: Develop the 3-year change strategy and approach alongside the 2026 detailed change plan for the programme. Partner with the Programme Leads and Business stakeholders to execute the change strategy, whilst understanding and managing the change curve journey. Stakeholder engagement: Identify and map key stakeholders, assigning relationships and agreeing engagement approach. Build and maintain build appropriate engagement forums and mechanisms with all levels of stakeholders. Change impact: Lead the change impact assessment & business change journey - from 'as is' to 'to be' end to end business change. Communications: Develop the communication and engagement strategy and plan, articulating benefits, rationale and impact of change initiatives. Hold Programme Leadership to account to proactively contribute content for communications and to communicate effectively and in a timely manner with their teams and across their programme. Change Leadership: Coach and support business leaders to achieve expected outcomes and realise benefits by navigating and smoothing the process of change. Collaborate with key roles to identify potential sources of resistance and develop mitigation strategies. Transformation champion: Advocate for the importance of change management and clearly articulate how change can be implemented and supported effectively. Risk and issue management: Identify, document and support mitigation of key change management risks within the programme. Work effectively with Programme Managers & Leads to escalate common themes and resolve issues. Adoption and evaluation: Create and support delivery of actions that drive adoption of the change. Define success metrics and assess change effectiveness and readiness. Review and report on change outcomes and benefits. Upskilling and training: Work with Business Owners and SMEs to ensure appropriate training, support and capability building plans are in place for all stakeholders. Support Regional learning needs analysis to identify learning requirements. Partner with Training/Learning to ensure effective delivery and that learning is embedded. The Skills You'll Need to Succeed: Proven track record of leading change programmes in complex organisational environments. Business acumen- Strong understanding of business operations and the ability to align change initiatives with business objectives. Leadership & Influencing- Strong leadership skills with the capacity to influence and guide others through periods of change. Strong communication and relationship-building skills. Significant experience and skill in simplifying complex messages and presenting to senior management through written and verbal channels. Change management expertise - advanced knowledge of change management principles and practices. Experience in considering risks, evaluating alternatives, and encouraging input from others to effectively make decisions and plan mitigation tactics. Comfortable and skilled in operating in a complex operational matrixed organisation across diverse, global teams. Solid understanding of how people experience change, and the change process, including drivers of change resistance/barriers to adoption. Experience working on complex Global Programmes that involve multiple change elements across people, policy, process, and technology for 2000+ users/stakeholders preferred. CPG, PLM (or R&D or Supply Chain) experience - preferred. PROSCI and/or APMG Change Practitioner certification - required. Please note this Umbrella rate is the amount payable to Umbrella company - this does not represent what you will actually receive from the Umbrella company People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of ethnicity, race, gender, religious beliefs, sexual orientation, age, relationship status or disability.
Head of Risk page is loaded Head of Riskremote type: Hybridlocations: LON - Londontime type: Full timeposted on: Posted 3 Days Agojob requisition id: R-50212We insure small businesses and enable big dreams - not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.We're a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. Through our global social impact strategy, called 'The Big Dreams Project', we're working to help 10,000 small businesses start or grow by 2030.Why not check out our advert on YouTube: .# Job Category Risk Control# Position Type Permanent# Target Openings 1Here's what you'll be doing: You will play a leading role in safeguarding our assets and reputation by proactively identifying and mitigating risks across the whole business. This isn't about traditional "box-ticking"; we want you to move beyond old-school approaches to foster a culture of excellence and innovation. You'll become the trusted expert for an emerging risk environment, fostering a risk-aware mindset throughout the entire organisation. What makes this role different is the level of strategic influence you'll hold. You aren't just monitoring from the side-lines; you are a key partner and advisor providing critical insights to senior leaders on how risks impact our strategy. You'll be responsible for the continuous improvement and evolution of our existing comprehensive risk management framework, ensuring a best-fit approach that aligns perfectly with our long-term objectives. As ur Head of Risk, you'll: Take full ownership of proposing and implementing a risk strategy that is tailored to fit and operates effectively for our specific needs. Identify and prioritise operational and financial risks alongside regulatory and strategic challenges on a day-to-day basis. While maintaining a forward-looking lens on emerging threats. Prepare and present detailed risk reports to department heads,senior management and the Board, providing the strategic clarity needed to drive informed decision-making. Lead and develop a high-performing risk management team, fostering a culture of professional excellence and continuous improvement, and providing the guidance and support they need to succeed. Lead the enterprise-wide risk reporting strategy to ensure emerging issues are identified, triaged, and surfaced to leadership with the urgency required for decisive action Independently lead the placement and management of our UK corporate insurance programmes, ensuring comprehensive coverage across all business activities. Act as primary lead in negotiations with insurers to secure favorable terms and oversee the end-to-end claims process, with a specific focus on Errors & Omissions (E&O). We're looking for someone who is: An expert in risk management frameworks and methodologies with a deep understanding of industry best practices. Strong understanding of the business model and operations of a regulated financial services business (preferably within the insurance market). Deeply knowledgeable about UK regulations and insurance principles, and eligible to hold an FCA Certified Manager role. A proven leader with significant experience in motivating teams and implementing effective risk strategies from the ground up. A collaborative partner who can build strong relationships and influence stakeholders at the highest levels of the organisation. Highly analytical and technically literate, with the ability to use data and software to identify emerging trends. Resilient and ethical, staying calm under pressure and maintaining total objectivity when facing complex challenges. This role may be subject to FCA regulations, which we'll determine during the hiring process. If it is regulated, there will be specific responsibilities under FCA regulations, including enhanced checks and referencing. We'll explain everything in more detail as part of the hiring process. By embedding a forward-thinking risk culture across Simply Business, you'll give us the stability and confidence to keep innovating for our customers. Your expertise directly protects the foundations that allow us to continue enabling big dreams for small businesses. Apply today.# What are the benefits of working at Simply Business: we offer a great work-life balance where workloads are manageable and everyone has the flexibility to work hybrid on top of the 25 days annual leave (plus bank holidays), we offer the option to buy five more days of holiday with your flexible benefits our flexible parental leave allows you to approach an important time how you want - with six months full pay to the primary caregiver and four weeks full pay if you're the secondary caregiver our life event leave is an extra days leave every two years for those big moments in your life like moving house or your birthday. And our long-serving employees get a two week paid sabbatical after five years of service, then four weeks off after ten years of service private medical insurance through BUPA, that covers any pre-existing condition is a core benefit. Plus a health cash plan that covers your everyday medical expenses we offer a competitive salary based on your experience and the current market. Plus the potential to earn an annual bonus based on performance access to tools to support your personal development on our dedicated learning platform. As well as support for your mental health with access to counselling we match what you put into your pension up to five per cent . And pass on a tax-free sum that's four times your basic salary with our life assurance policy , with the option to increase it to ten times through our flexible benefit scheme our salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service) our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership# Employment Practices Simply Business is committed to providing equality and opportunities for all employees and candidates considering a career with us. We offer a workplace where colleagues are treated with respect and dignity. We don't (and won't) discriminate either directly or indirectly on the grounds of race, colour, religion, belief, political opinion, disability, nationality, ethnic origin, sex, sexual orientation or relationship status at any stage of the hiring process or during the course of your employment.At Simply Business, we insure small businesses and enable big dreams. Not just for our customers, but for our people, our communities and our environment. We believe a world-class company culture is crucial to achieving our business goals as we make insurance more accessible to small business owners. We're building a better way to buy small business insurance, and we're using technology to get the job done. That includes developing cutting-edge data gathering and analysis capabilities; living and breathing testing and experimentation; and harnessing the many benefits of AI and other emerging technologies.We're a values-led business. Our people all have a part to play in building a culture that lives these values: learning , empowerment , authenticity , pioneering , and simplicity .
Apr 27, 2026
Full time
Head of Risk page is loaded Head of Riskremote type: Hybridlocations: LON - Londontime type: Full timeposted on: Posted 3 Days Agojob requisition id: R-50212We insure small businesses and enable big dreams - not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.We're a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. Through our global social impact strategy, called 'The Big Dreams Project', we're working to help 10,000 small businesses start or grow by 2030.Why not check out our advert on YouTube: .# Job Category Risk Control# Position Type Permanent# Target Openings 1Here's what you'll be doing: You will play a leading role in safeguarding our assets and reputation by proactively identifying and mitigating risks across the whole business. This isn't about traditional "box-ticking"; we want you to move beyond old-school approaches to foster a culture of excellence and innovation. You'll become the trusted expert for an emerging risk environment, fostering a risk-aware mindset throughout the entire organisation. What makes this role different is the level of strategic influence you'll hold. You aren't just monitoring from the side-lines; you are a key partner and advisor providing critical insights to senior leaders on how risks impact our strategy. You'll be responsible for the continuous improvement and evolution of our existing comprehensive risk management framework, ensuring a best-fit approach that aligns perfectly with our long-term objectives. As ur Head of Risk, you'll: Take full ownership of proposing and implementing a risk strategy that is tailored to fit and operates effectively for our specific needs. Identify and prioritise operational and financial risks alongside regulatory and strategic challenges on a day-to-day basis. While maintaining a forward-looking lens on emerging threats. Prepare and present detailed risk reports to department heads,senior management and the Board, providing the strategic clarity needed to drive informed decision-making. Lead and develop a high-performing risk management team, fostering a culture of professional excellence and continuous improvement, and providing the guidance and support they need to succeed. Lead the enterprise-wide risk reporting strategy to ensure emerging issues are identified, triaged, and surfaced to leadership with the urgency required for decisive action Independently lead the placement and management of our UK corporate insurance programmes, ensuring comprehensive coverage across all business activities. Act as primary lead in negotiations with insurers to secure favorable terms and oversee the end-to-end claims process, with a specific focus on Errors & Omissions (E&O). We're looking for someone who is: An expert in risk management frameworks and methodologies with a deep understanding of industry best practices. Strong understanding of the business model and operations of a regulated financial services business (preferably within the insurance market). Deeply knowledgeable about UK regulations and insurance principles, and eligible to hold an FCA Certified Manager role. A proven leader with significant experience in motivating teams and implementing effective risk strategies from the ground up. A collaborative partner who can build strong relationships and influence stakeholders at the highest levels of the organisation. Highly analytical and technically literate, with the ability to use data and software to identify emerging trends. Resilient and ethical, staying calm under pressure and maintaining total objectivity when facing complex challenges. This role may be subject to FCA regulations, which we'll determine during the hiring process. If it is regulated, there will be specific responsibilities under FCA regulations, including enhanced checks and referencing. We'll explain everything in more detail as part of the hiring process. By embedding a forward-thinking risk culture across Simply Business, you'll give us the stability and confidence to keep innovating for our customers. Your expertise directly protects the foundations that allow us to continue enabling big dreams for small businesses. Apply today.# What are the benefits of working at Simply Business: we offer a great work-life balance where workloads are manageable and everyone has the flexibility to work hybrid on top of the 25 days annual leave (plus bank holidays), we offer the option to buy five more days of holiday with your flexible benefits our flexible parental leave allows you to approach an important time how you want - with six months full pay to the primary caregiver and four weeks full pay if you're the secondary caregiver our life event leave is an extra days leave every two years for those big moments in your life like moving house or your birthday. And our long-serving employees get a two week paid sabbatical after five years of service, then four weeks off after ten years of service private medical insurance through BUPA, that covers any pre-existing condition is a core benefit. Plus a health cash plan that covers your everyday medical expenses we offer a competitive salary based on your experience and the current market. Plus the potential to earn an annual bonus based on performance access to tools to support your personal development on our dedicated learning platform. As well as support for your mental health with access to counselling we match what you put into your pension up to five per cent . And pass on a tax-free sum that's four times your basic salary with our life assurance policy , with the option to increase it to ten times through our flexible benefit scheme our salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service) our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership# Employment Practices Simply Business is committed to providing equality and opportunities for all employees and candidates considering a career with us. We offer a workplace where colleagues are treated with respect and dignity. We don't (and won't) discriminate either directly or indirectly on the grounds of race, colour, religion, belief, political opinion, disability, nationality, ethnic origin, sex, sexual orientation or relationship status at any stage of the hiring process or during the course of your employment.At Simply Business, we insure small businesses and enable big dreams. Not just for our customers, but for our people, our communities and our environment. We believe a world-class company culture is crucial to achieving our business goals as we make insurance more accessible to small business owners. We're building a better way to buy small business insurance, and we're using technology to get the job done. That includes developing cutting-edge data gathering and analysis capabilities; living and breathing testing and experimentation; and harnessing the many benefits of AI and other emerging technologies.We're a values-led business. Our people all have a part to play in building a culture that lives these values: learning , empowerment , authenticity , pioneering , and simplicity .
Temporary Life Science Administrator Our client is a well-established pharmaceutical organisation who enhance and improve the health of millions of people every day and are looking for help with a project. This exciting role could be an ideal step for a Life Science graduate who is looking to make a transition into an administration role. The successful candidate will have a relevant Life Science background and degree with a strong knowledge of Microsoft Excel. Hybrid working (8 days per month in the Office) Office based in Canary Wharf 14.20ph 37 hours per week (Monday to Friday) 3 - 6 months temporary An amazing benefits package includes: Weekly pay every Friday Easy timesheet accessibility with mobile support Up to 29 days annual leave Perks at work and discount schemes for all major retailers and over 150 high street stores Access to free eye-care vouchers and discounts towards glasses for VDU purposes Access to well-being platforms FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service Temp of the Month awards Dedicated consultant to support your job search and offer expert interview tips Duties of the role: Manage the agency database(s) and check consistency between public registers Inputting applications on the Agency databases and supporting the application specialists with allocation of both clinical trials applications and monitoring of timelines Assists with generating performance measures for UK trial, and trial registration and summary results posting Work with the application specialists in data analysis, presentation of Unit metrics for reports and enquiries as required Assist the Business Support Manager and Operations Lead in implementing Internal Quality Measures and Scientific Advice Meetings Assist the Senior Safety Manager with finance aspects of new fees from clinical trial annual safety reports Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 27, 2026
Seasonal
Temporary Life Science Administrator Our client is a well-established pharmaceutical organisation who enhance and improve the health of millions of people every day and are looking for help with a project. This exciting role could be an ideal step for a Life Science graduate who is looking to make a transition into an administration role. The successful candidate will have a relevant Life Science background and degree with a strong knowledge of Microsoft Excel. Hybrid working (8 days per month in the Office) Office based in Canary Wharf 14.20ph 37 hours per week (Monday to Friday) 3 - 6 months temporary An amazing benefits package includes: Weekly pay every Friday Easy timesheet accessibility with mobile support Up to 29 days annual leave Perks at work and discount schemes for all major retailers and over 150 high street stores Access to free eye-care vouchers and discounts towards glasses for VDU purposes Access to well-being platforms FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service Temp of the Month awards Dedicated consultant to support your job search and offer expert interview tips Duties of the role: Manage the agency database(s) and check consistency between public registers Inputting applications on the Agency databases and supporting the application specialists with allocation of both clinical trials applications and monitoring of timelines Assists with generating performance measures for UK trial, and trial registration and summary results posting Work with the application specialists in data analysis, presentation of Unit metrics for reports and enquiries as required Assist the Business Support Manager and Operations Lead in implementing Internal Quality Measures and Scientific Advice Meetings Assist the Senior Safety Manager with finance aspects of new fees from clinical trial annual safety reports Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Contract Support Location: South Kensington, London Job Type: Permanent, Full-Time (Monday-Friday, 40 hours per week) Salary: 35,000 - 36,000 + package Working Pattern: Hybrid (4 days on-site, 1 day working from home) About the Company A well-established maintenance provider, renowned for delivering services across prestigious contracts, is seeking an experienced Contract Support to join their team. This role is based on a commercial contract in South Kensington, London . The company is known for its strong culture of internal progression and is looking to expand its team with a motivated and capable individual. Key Responsibilities Ensure all PPM tasks are allocated to the correct resources, including subcontractors, in a timely manner while supporting coordination through to completion Ensure upcoming PPMs are booked with contractors and engineers at least one month in advance of the due date Check and upload all electronic and paper records to internal systems (Planon/Dalkia) in line with internal and client deadlines Book contractors and engineers in line with client processes, ensuring permits to work are in place and parking arrangements are organised in advance Ensure all service reports and documentation are uploaded to the CAFM system in accordance with SFG20 and company guidelines Ensure all PPMs are completed and administratively closed on the system by the 6th working day of the following month, in line with guidelines Raise all defects and remedial tasks following PPMs, ensuring relevant job references are included Produce and submit internal reports within required deadlines Assist the Lead Contract Support with invoice logging and query resolution Monitor task completion and chase both internal and external resources for outstanding works and required documentation Deliver high service standards, ensuring client and partner expectations are consistently met Maintain clear and regular communication with team members, clients, and end users to support continuous service improvement Support managers and supervisors in achieving contractual deliverables Carry out any reasonable requests to support business operations Requirements Previous experience in a Contract Support role Experience within Facilities Management (FM) Strong administrative skills Familiarity with CAFM systems Excellent communication and organisational abilities
Apr 26, 2026
Full time
Job Title: Contract Support Location: South Kensington, London Job Type: Permanent, Full-Time (Monday-Friday, 40 hours per week) Salary: 35,000 - 36,000 + package Working Pattern: Hybrid (4 days on-site, 1 day working from home) About the Company A well-established maintenance provider, renowned for delivering services across prestigious contracts, is seeking an experienced Contract Support to join their team. This role is based on a commercial contract in South Kensington, London . The company is known for its strong culture of internal progression and is looking to expand its team with a motivated and capable individual. Key Responsibilities Ensure all PPM tasks are allocated to the correct resources, including subcontractors, in a timely manner while supporting coordination through to completion Ensure upcoming PPMs are booked with contractors and engineers at least one month in advance of the due date Check and upload all electronic and paper records to internal systems (Planon/Dalkia) in line with internal and client deadlines Book contractors and engineers in line with client processes, ensuring permits to work are in place and parking arrangements are organised in advance Ensure all service reports and documentation are uploaded to the CAFM system in accordance with SFG20 and company guidelines Ensure all PPMs are completed and administratively closed on the system by the 6th working day of the following month, in line with guidelines Raise all defects and remedial tasks following PPMs, ensuring relevant job references are included Produce and submit internal reports within required deadlines Assist the Lead Contract Support with invoice logging and query resolution Monitor task completion and chase both internal and external resources for outstanding works and required documentation Deliver high service standards, ensuring client and partner expectations are consistently met Maintain clear and regular communication with team members, clients, and end users to support continuous service improvement Support managers and supervisors in achieving contractual deliverables Carry out any reasonable requests to support business operations Requirements Previous experience in a Contract Support role Experience within Facilities Management (FM) Strong administrative skills Familiarity with CAFM systems Excellent communication and organisational abilities
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Project Manager Manchester, UK 20/03/2026 Due to continued growth in the Northwest region, TSA Riley is seeking to appoint a Senior Project Manager to strengthen our project management team. About the role We have 2 offices within the Northwest region, located in central Manchester and Bolton respectively. The successful candidate could potentially work out of either office to suit their convenience. This is an excellent opportunity to become part of a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. The role offers great opportunities for career development within a growing business, as well as exposure to a variety of services delivered to our clients. Typically, you will gain exposure to pre construction, development management and delivery stage project management services as part of your role. Applications are welcomed from experienced project managers who have successfully led complex construction developments through their whole lifecycle and across multiple sectors of the built environment. This role would particularly suit project management professionals with prior experience of working within a consultancy or client facing environment who are looking to further develop their career within a well established and growing consultancy within the region. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities Senior Project Managers lead the delivery of projects from concept to completion, ensuring performance across scope, cost, quality, safety, and programme. They work closely with clients, coordinate multidisciplinary inputs, and manage both internal and external teams. At this level, they also take on people leadership responsibilities, providing clear direction, support, and performance oversight to team members. Leading end to end project delivery, ensuring alignment with agreed scope, budget, and programme targets. Coordinating project inputs across procurement, design, delivery planning, site activity, and contractor engagement. Building strong, trusted relationships with clients, consultants, and stakeholders through clear, responsive communication. Applying sound judgment to identify and manage risks, resolve issues, and capture opportunities early. Driving commercial performance through effective budget control, contract administration, and management of scope changes. Using TSA Riley's digital tools and systems to track progress, monitor risk, and support quality reporting. Ensuring compliance with project governance, quality, and safety frameworks. Leading and supporting team members with clear direction, regular feedback, and a focus on development and high performance. Supporting ongoing client growth by identifying opportunities and contributing to positive project outcomes. Contributing to business growth by supporting pipeline development, participating in bids and pursuits, and advancing sector initiatives. About you A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. May hold or be pursuing professional accreditation with a relevant professional body such as the CIOB, RICS, or similar equivalent. Experience in delivering construction related projects in a client side or consulting environment. This role is not suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Deep understanding of project lifecycles, commercial controls, and contract administration, including the ability to perform the role of Contract Administrator, Employer's Agent, or equivalent as appropriate. A strong understanding of carrying out pre construction duties within a consulting PM role in the construction industry - including design team management and third party legal agreements. Proven ability to manage scope, programme, and budget across complex projects, ensuring delivery against commercial and client expectations. Proficiency with digital tools and project systems to support planning, reporting, coordination, and quality assurance. Skilled in navigating stakeholder complexity, resolving conflict, and aligning diverse interests to drive project outcomes. A reputation for leading teams effectively and supporting others. Actively building their professional reputation and connections through high quality delivery, knowledge sharing, and industry engagement. About us TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our values We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
Apr 26, 2026
Full time
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Project Manager Manchester, UK 20/03/2026 Due to continued growth in the Northwest region, TSA Riley is seeking to appoint a Senior Project Manager to strengthen our project management team. About the role We have 2 offices within the Northwest region, located in central Manchester and Bolton respectively. The successful candidate could potentially work out of either office to suit their convenience. This is an excellent opportunity to become part of a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. The role offers great opportunities for career development within a growing business, as well as exposure to a variety of services delivered to our clients. Typically, you will gain exposure to pre construction, development management and delivery stage project management services as part of your role. Applications are welcomed from experienced project managers who have successfully led complex construction developments through their whole lifecycle and across multiple sectors of the built environment. This role would particularly suit project management professionals with prior experience of working within a consultancy or client facing environment who are looking to further develop their career within a well established and growing consultancy within the region. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities Senior Project Managers lead the delivery of projects from concept to completion, ensuring performance across scope, cost, quality, safety, and programme. They work closely with clients, coordinate multidisciplinary inputs, and manage both internal and external teams. At this level, they also take on people leadership responsibilities, providing clear direction, support, and performance oversight to team members. Leading end to end project delivery, ensuring alignment with agreed scope, budget, and programme targets. Coordinating project inputs across procurement, design, delivery planning, site activity, and contractor engagement. Building strong, trusted relationships with clients, consultants, and stakeholders through clear, responsive communication. Applying sound judgment to identify and manage risks, resolve issues, and capture opportunities early. Driving commercial performance through effective budget control, contract administration, and management of scope changes. Using TSA Riley's digital tools and systems to track progress, monitor risk, and support quality reporting. Ensuring compliance with project governance, quality, and safety frameworks. Leading and supporting team members with clear direction, regular feedback, and a focus on development and high performance. Supporting ongoing client growth by identifying opportunities and contributing to positive project outcomes. Contributing to business growth by supporting pipeline development, participating in bids and pursuits, and advancing sector initiatives. About you A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. May hold or be pursuing professional accreditation with a relevant professional body such as the CIOB, RICS, or similar equivalent. Experience in delivering construction related projects in a client side or consulting environment. This role is not suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Deep understanding of project lifecycles, commercial controls, and contract administration, including the ability to perform the role of Contract Administrator, Employer's Agent, or equivalent as appropriate. A strong understanding of carrying out pre construction duties within a consulting PM role in the construction industry - including design team management and third party legal agreements. Proven ability to manage scope, programme, and budget across complex projects, ensuring delivery against commercial and client expectations. Proficiency with digital tools and project systems to support planning, reporting, coordination, and quality assurance. Skilled in navigating stakeholder complexity, resolving conflict, and aligning diverse interests to drive project outcomes. A reputation for leading teams effectively and supporting others. Actively building their professional reputation and connections through high quality delivery, knowledge sharing, and industry engagement. About us TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our values We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
What Are We Looking For? Our Asset Operations and Maintenance Team are looking to recruit a Health and Safety Advisor to join our team on a permanent basis, based in Muir of Ord. Your role will involve ensuring that all RSE companies activities are carried out in accordance with all relevant Health and Safety legislation and that all persons affected either directly or indirectly are not subjected to avoidable risks. Please note this position will require flexibility on working location, with accommodation provided by RSE. Some of Your Key Duties Include: Ensure that all activities are carried out in compliance with RSE s Health and Safety, Quality and Environmental management systems Ensure that where appropriate, all requirements under the current CDM regulations are satisfied Including assisting project teams in compiling Construction Phase Plans. Provide assistance on all matters related to QHSE issues to departments and individuals within the Ross-shire engineering group of companies as and when required under the day-to-day direction of the Health & Safety Manager Carry out QHSE inspections and/or audits both at the RSE companies premises, and construction sites, as directed by the Health & Safety Manager to ensure that all activities are carried out in a safe manner and that persons are not placed in a hazardous environment Complete relevant QHSE inspection and/or audit reports highlighting any issues/nonconformance and issue the report to the relevant Project Engineer/Project Manager/Site Manager and to the QHSE Managers and the Company Directors Assist and advise Engineers/Site Managers as appropriate with the preparation of Health & Safety risk assessments and matters of safe working and compliance as required Produce COSHH assessments as required Communicate and liaise fully with all departments within the business What Do You Need? NEBOSH general (Level 3) essential (or working towards) Practical understanding and approach to managing QHSE, with a focus on building relationships with delivery teams Excellent communication skills, both written and verbal Sound knowledge of Health & Safety legislation Experience in the application of Health & Safety practices in both manufacturing and construction sites. Utilities experience highly advantageous. Full UK Driving Licence Who Are We? RSE is a trusted clean water technology company, developing market-leading products and solutions for purifying drinking water, recycling wastewater, and cleaning water in industrial processes. We are disrupting the water sector, delivering water treatment products, technologies, and services to clients across the UK. RSE provides offsite modular build solutions using a low-carbon approach compared to traditional construction methods and our unique offering to the market focuses on innovation, efficiency, and excellence. Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What RSE Offer To build successful teams and drive the level of quality that RSE is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. At RSE, you ll be given every opportunity to set the path of your own career through our Business Streams and work within dynamic teams that will require you to rise to the challenge of working for a market leader. Industry-leading salary based on your experience. A flexible career development path, with no restrictions on where your career can go Company Van Private Healthcare (Personal) Holiday Allowance of 31 days per year, rising to 33 days per year after 2 years service Holiday Buy / Sell Scheme Company Pension Scheme Cycle to Work Discounted National Gym Membership Professional Fees Paid Employee Discount Platform EV/Hybrid Car Lease Scheme Access to our network of health professionals including mental health champions and Occupational Health Nurse In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now.
Apr 26, 2026
Full time
What Are We Looking For? Our Asset Operations and Maintenance Team are looking to recruit a Health and Safety Advisor to join our team on a permanent basis, based in Muir of Ord. Your role will involve ensuring that all RSE companies activities are carried out in accordance with all relevant Health and Safety legislation and that all persons affected either directly or indirectly are not subjected to avoidable risks. Please note this position will require flexibility on working location, with accommodation provided by RSE. Some of Your Key Duties Include: Ensure that all activities are carried out in compliance with RSE s Health and Safety, Quality and Environmental management systems Ensure that where appropriate, all requirements under the current CDM regulations are satisfied Including assisting project teams in compiling Construction Phase Plans. Provide assistance on all matters related to QHSE issues to departments and individuals within the Ross-shire engineering group of companies as and when required under the day-to-day direction of the Health & Safety Manager Carry out QHSE inspections and/or audits both at the RSE companies premises, and construction sites, as directed by the Health & Safety Manager to ensure that all activities are carried out in a safe manner and that persons are not placed in a hazardous environment Complete relevant QHSE inspection and/or audit reports highlighting any issues/nonconformance and issue the report to the relevant Project Engineer/Project Manager/Site Manager and to the QHSE Managers and the Company Directors Assist and advise Engineers/Site Managers as appropriate with the preparation of Health & Safety risk assessments and matters of safe working and compliance as required Produce COSHH assessments as required Communicate and liaise fully with all departments within the business What Do You Need? NEBOSH general (Level 3) essential (or working towards) Practical understanding and approach to managing QHSE, with a focus on building relationships with delivery teams Excellent communication skills, both written and verbal Sound knowledge of Health & Safety legislation Experience in the application of Health & Safety practices in both manufacturing and construction sites. Utilities experience highly advantageous. Full UK Driving Licence Who Are We? RSE is a trusted clean water technology company, developing market-leading products and solutions for purifying drinking water, recycling wastewater, and cleaning water in industrial processes. We are disrupting the water sector, delivering water treatment products, technologies, and services to clients across the UK. RSE provides offsite modular build solutions using a low-carbon approach compared to traditional construction methods and our unique offering to the market focuses on innovation, efficiency, and excellence. Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What RSE Offer To build successful teams and drive the level of quality that RSE is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. At RSE, you ll be given every opportunity to set the path of your own career through our Business Streams and work within dynamic teams that will require you to rise to the challenge of working for a market leader. Industry-leading salary based on your experience. A flexible career development path, with no restrictions on where your career can go Company Van Private Healthcare (Personal) Holiday Allowance of 31 days per year, rising to 33 days per year after 2 years service Holiday Buy / Sell Scheme Company Pension Scheme Cycle to Work Discounted National Gym Membership Professional Fees Paid Employee Discount Platform EV/Hybrid Car Lease Scheme Access to our network of health professionals including mental health champions and Occupational Health Nurse In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now.
What Are We Looking For? Our Asset Operations and Maintenance Team is looking to recruit a Health & Safety Manager to join on a permanent basis, working from Muir of Ord. Your role will involve ensuring that all RSE companies activities are carried out in accordance with all relevant Health and Safety legislation and that all persons affected either directly or indirectly are not subjected to avoidable risks. Please note owing to the nature of this role, and location of works, this position will require travel across Scotland. Some of Your Key Duties Include: Ensure that all activities are carried out in compliance with RSE s Health and Safety, Quality and Environmental management systems Ensure that where appropriate, all requirements under the current CDM regulations are satisfied Including assisting project teams in compiling Construction Phase Plans Provide assistance on all matters related to QHSE issues to departments and individuals within the Ross-shire engineering group of companies as and when required under the day-to-day direction of the Health & Safety Manager Carry out QHSE inspections and/or audits both at the RSE companies premises, and construction sites, as directed by the Health & Safety Manager to ensure that all activities are carried out in a safe manner and that persons are not placed in a hazardous environment Complete relevant QHSE inspection and/or audit reports highlighting any issues/nonconformance and issue the report to the relevant Project Engineer/Project Manager/Site Manager and to the QHSE Managers and the Company Directors Assist and advise Engineers/Site Managers as appropriate with the preparation of Health & Safety risk assessments and matters of safe working and compliance as required Produce COSHH assessments as required Communicate and liaise fully with all departments within the business What Do You Need? NEBOSH general (Level 3) essential (or working towards) Practical understanding and approach to managing QHSE, with a focus on building relationships with delivery teams Excellent communication skills, both written and verbal Sound knowledge of Health & Safety legislation Experience in the application of Health & Safety practices in both manufacturing and construction sites. Utilities experience highly advantageous. Full UK Driving Licence Who Are We? RSE is a trusted clean water technology company, developing market-leading products and solutions for purifying drinking water, recycling wastewater, and cleaning water in industrial processes. We are disrupting the water sector, delivering water treatment products, technologies, and services to clients across the UK. RSE provides offsite modular build solutions using a low-carbon approach compared to traditional construction methods and our unique offering to the market focuses on innovation, efficiency, and excellence. Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What RSE Offer To build successful teams and drive the level of quality that RSE is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. At RSE, you ll be given every opportunity to set the path of your own career through our Business Streams and work within dynamic teams that will require you to rise to the challenge of working for a market leader. Industry-leading salary based on your experience. Private Healthcare (Personal) Car allowance or company van A flexible career development path, with no restrictions on where your career can go. Holiday Allowance of 31 days per year, rising to 33 days per year after 2 years service. Holiday Buy / Sell Scheme Company Pension Scheme Cycle to Work Discounted National Gym Membership Professional Fees Paid Employee Discount Platform EV/Hybrid Car Lease Scheme Access to our network of health professionals including mental health champions and Occupational Health Nurse. In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now
Apr 26, 2026
Full time
What Are We Looking For? Our Asset Operations and Maintenance Team is looking to recruit a Health & Safety Manager to join on a permanent basis, working from Muir of Ord. Your role will involve ensuring that all RSE companies activities are carried out in accordance with all relevant Health and Safety legislation and that all persons affected either directly or indirectly are not subjected to avoidable risks. Please note owing to the nature of this role, and location of works, this position will require travel across Scotland. Some of Your Key Duties Include: Ensure that all activities are carried out in compliance with RSE s Health and Safety, Quality and Environmental management systems Ensure that where appropriate, all requirements under the current CDM regulations are satisfied Including assisting project teams in compiling Construction Phase Plans Provide assistance on all matters related to QHSE issues to departments and individuals within the Ross-shire engineering group of companies as and when required under the day-to-day direction of the Health & Safety Manager Carry out QHSE inspections and/or audits both at the RSE companies premises, and construction sites, as directed by the Health & Safety Manager to ensure that all activities are carried out in a safe manner and that persons are not placed in a hazardous environment Complete relevant QHSE inspection and/or audit reports highlighting any issues/nonconformance and issue the report to the relevant Project Engineer/Project Manager/Site Manager and to the QHSE Managers and the Company Directors Assist and advise Engineers/Site Managers as appropriate with the preparation of Health & Safety risk assessments and matters of safe working and compliance as required Produce COSHH assessments as required Communicate and liaise fully with all departments within the business What Do You Need? NEBOSH general (Level 3) essential (or working towards) Practical understanding and approach to managing QHSE, with a focus on building relationships with delivery teams Excellent communication skills, both written and verbal Sound knowledge of Health & Safety legislation Experience in the application of Health & Safety practices in both manufacturing and construction sites. Utilities experience highly advantageous. Full UK Driving Licence Who Are We? RSE is a trusted clean water technology company, developing market-leading products and solutions for purifying drinking water, recycling wastewater, and cleaning water in industrial processes. We are disrupting the water sector, delivering water treatment products, technologies, and services to clients across the UK. RSE provides offsite modular build solutions using a low-carbon approach compared to traditional construction methods and our unique offering to the market focuses on innovation, efficiency, and excellence. Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What RSE Offer To build successful teams and drive the level of quality that RSE is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. At RSE, you ll be given every opportunity to set the path of your own career through our Business Streams and work within dynamic teams that will require you to rise to the challenge of working for a market leader. Industry-leading salary based on your experience. Private Healthcare (Personal) Car allowance or company van A flexible career development path, with no restrictions on where your career can go. Holiday Allowance of 31 days per year, rising to 33 days per year after 2 years service. Holiday Buy / Sell Scheme Company Pension Scheme Cycle to Work Discounted National Gym Membership Professional Fees Paid Employee Discount Platform EV/Hybrid Car Lease Scheme Access to our network of health professionals including mental health champions and Occupational Health Nurse. In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now
The Seller Catalogue Manager owns the quality, competitiveness and visibility of our marketplace catalogue across the UK and International Markets. The primary responsibility is to ensure seller data is accurate, enriched and fit for purpose, and to turn that high quality data into clear, actionable trading insights. This role does not directly execute seller facing actions. Instead, it generates a structured pipeline of opportunities (e.g. content fixes, pricing gaps, availability issues, GTIN/GS1 integrity, search visibility improvements) that are passed to Seller Success and Sales to activate in line with our Lead Scoring Methodology. Key Responsibilities Catalogue Quality & Seller Data Leadership (Primary Mandate) Own end to end seller data quality across the UK, EU and US. Enforce data acceptance rules (accept, optimise, suppress or return to seller). Maintain standards for images, titles, attributes, GTINs/GS1, encoding and duplicate prevention. Own taxonomy, category hierarchy, product mapping and catalogue segmentation. Ensure international readiness through correct language, symbol and encoding rules. Trading Insight & Opportunity Generation Analyse visibility, search rank, competitiveness, conversion, GMC health and availability. Identify category, brand, seller and product level opportunities. Produce structured "opportunity packets" for Seller Success & Sales (issue, action, size of prize). Prioritise opportunities using Trading Score, Lead Score and propensity to improve signals. Search, Browse & Discoverability Quality Detect and remove ghost products and incorrect category placements. Improve search/browse relevance through data quality and mapping fixes. Define rules for surfacing, suppressing or boosting products based on competitiveness and data quality. Collaborate with Buyer Experience and Tech on ranking logic, filters and visibility signals. Pricing Accuracy & Market Competitiveness Maintain pricing accuracy across regions and detect market misalignment. Segment products into pricing buckets (KVI, premium, long tail, substitution sensitive). Surface pricing led trading opportunities for Seller Success & Sales to execute. Feature Brand Management (UK & EU) Ensure top brands meet high standards for images, GTINs, content and compliance. Improve visibility and conversion of feature brands through data and competitiveness insights. Partner with Marketing on brand level discovery, merchandising and campaigns. Google Merchant Center (GMC) Readiness Ensure catalogue data meets GMC requirements for GTINs, categorisation, attributes and pricing. Reduce GMC disapprovals and improve impression share by elevating data quality. Use GMC data to surface further content / output optimisation opportunities. Requirements Essential Marketplace or eCommerce trading, catalogue or category operations experience. Strong understanding of product data, attributes and taxonomy. Analytical ability to turn data into actionable opportunities. Strong cross functional communication and influence. Commercial awareness and attention to detail. Must be comfortable building the trading function from the ground up including frameworks, processes, segmentation logic and methodologies. Ability to handle large, unstructured datasets and segment them into actionable cohorts using robust repeatable methods. Capable of defining scalable trading frameworks such as pricing cohorts, conversion segmentation, attribute completeness scoring, and propensity to improve models. Desirable Experience with search platforms, feeds or pricing competitiveness tools. Exposure to international catalogue management. Experience influencing teams without direct ownership. Benefits Salary of £60,000 - £70,000 depending on experience. Company equity. 25 days annual leave + bank holidays. 1 extra day off for your birthday. Employee assistance programme. Perks at Work benefit platform. Opportunities for career development and progression. The role is hybrid: three days in the office during probation and 1-2 days afterwards, in our Manchester office space in Media City or central Bournemouth. Our Commitment OnBuy is an equal opportunity employer. We are dedicated to creating a fair and transparent workforce, starting with a recruitment process that does not discriminate on the basis of gender, sexual orientation, marital or civil partnership status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Just a heads up - we never use WhatsApp or any messaging apps to contact candidates. If someone reaches out this way, it isn't us; let the recruitment team know.
Apr 26, 2026
Full time
The Seller Catalogue Manager owns the quality, competitiveness and visibility of our marketplace catalogue across the UK and International Markets. The primary responsibility is to ensure seller data is accurate, enriched and fit for purpose, and to turn that high quality data into clear, actionable trading insights. This role does not directly execute seller facing actions. Instead, it generates a structured pipeline of opportunities (e.g. content fixes, pricing gaps, availability issues, GTIN/GS1 integrity, search visibility improvements) that are passed to Seller Success and Sales to activate in line with our Lead Scoring Methodology. Key Responsibilities Catalogue Quality & Seller Data Leadership (Primary Mandate) Own end to end seller data quality across the UK, EU and US. Enforce data acceptance rules (accept, optimise, suppress or return to seller). Maintain standards for images, titles, attributes, GTINs/GS1, encoding and duplicate prevention. Own taxonomy, category hierarchy, product mapping and catalogue segmentation. Ensure international readiness through correct language, symbol and encoding rules. Trading Insight & Opportunity Generation Analyse visibility, search rank, competitiveness, conversion, GMC health and availability. Identify category, brand, seller and product level opportunities. Produce structured "opportunity packets" for Seller Success & Sales (issue, action, size of prize). Prioritise opportunities using Trading Score, Lead Score and propensity to improve signals. Search, Browse & Discoverability Quality Detect and remove ghost products and incorrect category placements. Improve search/browse relevance through data quality and mapping fixes. Define rules for surfacing, suppressing or boosting products based on competitiveness and data quality. Collaborate with Buyer Experience and Tech on ranking logic, filters and visibility signals. Pricing Accuracy & Market Competitiveness Maintain pricing accuracy across regions and detect market misalignment. Segment products into pricing buckets (KVI, premium, long tail, substitution sensitive). Surface pricing led trading opportunities for Seller Success & Sales to execute. Feature Brand Management (UK & EU) Ensure top brands meet high standards for images, GTINs, content and compliance. Improve visibility and conversion of feature brands through data and competitiveness insights. Partner with Marketing on brand level discovery, merchandising and campaigns. Google Merchant Center (GMC) Readiness Ensure catalogue data meets GMC requirements for GTINs, categorisation, attributes and pricing. Reduce GMC disapprovals and improve impression share by elevating data quality. Use GMC data to surface further content / output optimisation opportunities. Requirements Essential Marketplace or eCommerce trading, catalogue or category operations experience. Strong understanding of product data, attributes and taxonomy. Analytical ability to turn data into actionable opportunities. Strong cross functional communication and influence. Commercial awareness and attention to detail. Must be comfortable building the trading function from the ground up including frameworks, processes, segmentation logic and methodologies. Ability to handle large, unstructured datasets and segment them into actionable cohorts using robust repeatable methods. Capable of defining scalable trading frameworks such as pricing cohorts, conversion segmentation, attribute completeness scoring, and propensity to improve models. Desirable Experience with search platforms, feeds or pricing competitiveness tools. Exposure to international catalogue management. Experience influencing teams without direct ownership. Benefits Salary of £60,000 - £70,000 depending on experience. Company equity. 25 days annual leave + bank holidays. 1 extra day off for your birthday. Employee assistance programme. Perks at Work benefit platform. Opportunities for career development and progression. The role is hybrid: three days in the office during probation and 1-2 days afterwards, in our Manchester office space in Media City or central Bournemouth. Our Commitment OnBuy is an equal opportunity employer. We are dedicated to creating a fair and transparent workforce, starting with a recruitment process that does not discriminate on the basis of gender, sexual orientation, marital or civil partnership status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Just a heads up - we never use WhatsApp or any messaging apps to contact candidates. If someone reaches out this way, it isn't us; let the recruitment team know.
A leading health technology company is seeking a Seller Catalogue Manager to oversee marketplace catalogue quality, competitiveness, and visibility. This role involves ensuring accurate seller data and generating actionable trading insights through strategic analyses. Ideal candidates should have experience in eCommerce or trading operations, strong analytical skills, and the ability to communicate cross-functionally. The position offers a salary between £60,000 and £70,000 and supports hybrid working arrangements in Manchester or Bournemouth.
Apr 26, 2026
Full time
A leading health technology company is seeking a Seller Catalogue Manager to oversee marketplace catalogue quality, competitiveness, and visibility. This role involves ensuring accurate seller data and generating actionable trading insights through strategic analyses. Ideal candidates should have experience in eCommerce or trading operations, strong analytical skills, and the ability to communicate cross-functionally. The position offers a salary between £60,000 and £70,000 and supports hybrid working arrangements in Manchester or Bournemouth.
Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Improve consistency and reduce avoidable rework for customers by using repeatable patterns, checklists and standards aligned to Claranet ways of working. Essential Roles & Responsibilities Technical Leadership & Delivery Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO Provide hands-on technical contribution and specialist support across Microsoft identity, security, endpoint and cloud platforms drawing on broader networking and architecture skills where customer engagements require it Behavioural Competencies Organisational & Behavioural Fit Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn Hands-On Mindset: Enjoys being on the keyboard solving technical challenges Customer Engagement: Exceptional presence and clarity when engaging with customers Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy Clear Communicator: Able to articulate complex problems simply and confidently Calm & Composed: Operates effectively in high-pressure or ambiguous situations Ownership & Accountability: Takes responsibility for delivering high-quality outcomes Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency Travel: Ability to travel to different sites and locations on a weekly basis Critical Competencies Technical Competencies (Essential) Strong architectural capability across Microsoft Azure and core Microsoft cloud services Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel) Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr) Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering Comfortable using AI tools to achieve outcomes (e.g., accelerating analysis, troubleshooting, automation and documentation) with appropriate security and data-handling practices Critical Competencies Technical Competencies (Desirable) Experience with distributed systems or modern application architectures Exposure to data engineering, observability platforms or edge networking Please note: You will be required to have been resident in the UK for five years prior to application and to hold or be prepared to undergo UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role.
Apr 26, 2026
Full time
Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Improve consistency and reduce avoidable rework for customers by using repeatable patterns, checklists and standards aligned to Claranet ways of working. Essential Roles & Responsibilities Technical Leadership & Delivery Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO Provide hands-on technical contribution and specialist support across Microsoft identity, security, endpoint and cloud platforms drawing on broader networking and architecture skills where customer engagements require it Behavioural Competencies Organisational & Behavioural Fit Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn Hands-On Mindset: Enjoys being on the keyboard solving technical challenges Customer Engagement: Exceptional presence and clarity when engaging with customers Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy Clear Communicator: Able to articulate complex problems simply and confidently Calm & Composed: Operates effectively in high-pressure or ambiguous situations Ownership & Accountability: Takes responsibility for delivering high-quality outcomes Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency Travel: Ability to travel to different sites and locations on a weekly basis Critical Competencies Technical Competencies (Essential) Strong architectural capability across Microsoft Azure and core Microsoft cloud services Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel) Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr) Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering Comfortable using AI tools to achieve outcomes (e.g., accelerating analysis, troubleshooting, automation and documentation) with appropriate security and data-handling practices Critical Competencies Technical Competencies (Desirable) Experience with distributed systems or modern application architectures Exposure to data engineering, observability platforms or edge networking Please note: You will be required to have been resident in the UK for five years prior to application and to hold or be prepared to undergo UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role.
Join Appear as our first Customer Success Manager in the UK and be the driving force behind customer outcomes, retention, and growth in a company transforming how the world watches live events. About Appear & the Opportunity Appear is a global leader in live production technology, trusted by the world's leading content creators to deliver the highest-profile live media with integrity and efficiency. With centres of excellence across Oslo, Sweden, Southampton, Singapore and Los Angeles, we combine deep engineering expertise with a passion for innovation. This is a newly created role and a unique opportunity to build something from the ground up. As Customer Success Manager for EMEA, you will be working at the intersection of customer relationships, technical delivery, and commercial growth. You will report directly to the UK Regional GM & SVP EMEA and collaborate closely with support, commercial, and product teams globally. You are joining at an exciting moment: Appear is establishing its Customer Success programme across regions, and your work in the EMEA will directly inform how we scale this globally. Your Responsibilities Customer Lifecycle & Programme Execution Execute the Customer Success programme using defined playbooks, cadences, and workflows Support local teams through all phases of the customer success programme. Ensure a consistent and high-quality customer journey across the EMEA region Feed regional insights back to improve global CS frameworks and tooling Customer Success Delivery Manage a portfolio of customers, driving adoption, value realisation, and long-term retention Establish and maintain regular engagement cadences - QBRs, check ins, and tailored success plans in collaboration with Account owners Monitor customer health proactively and address risks before they escalte Identify expansion opportunities in close collaboration with the Commercial team Support Alignment & Data Quality Ensure correct data and usage in support and customer success tooling Maintain accurate customer data and activity tracking across systems Collaborate with support and customer success teams to ensure smooth case handling and escalation Identify process gaps and contribute improvements to global operations Must-Have Experience Experience driving customer relations and lifecycle in a structured way Comfortable working with CRM, CSM or support systems (e.g. Zendesk, Salesforce) and committed to data quality Strong ability to collaborate across support, sales, and product teams in a matrix environment Commercial mindset - able to identify risks and opportunities within a customer portfolio Nice to Have Background in technical B2B environments (hardware/software products) Exposure to support operations or service delivery functions Experience in a newly established or scaling CS function Experience from working in a matrix organization Familiarity with EMEA/UK market dynamics What Does Success Look Like? In this role, you will be measured on outcomes that matter: high customer engagement across your portfolio, strong retention rates, positive customer satisfaction (CSAT/NPS), and clear visibility of customer health and risks. We also expect you to be a reliable contributor to process improvement - surfacing feedback that helps Appear get better at serving its customers globally. Why Appear? Be part of an industry-leading company trusted by the world's largest broadcasters, sports leagues, and content creators A genuinely new role - you will have real ownership and direct impact on outcomes that matter to the business Close collaboration with global leadership and operations teams across Oslo, UK, and North America A blend of customer-facing work and strategic influence - not just account management, but programme shaping Hybrid working policy and flexible hours to support work-life balance Travel and medical insurance coverage Full salary during parental leave Defined contribution pension plan Vibrant social culture with regular team events, sponsored communities, and informal after-works Practical Information Location: UK (preferably), with some travel across Europe for customer meetings and alignment with HQ Language requirements: Excellent spoken and written English required. Preferably professionally proficient in a second language, e.g. French, German, Spanish Application deadline: We consider applicants on a rolling basis - apply early Education: Bachelor's degree (Business, Engineering or similar) preferred; experience is more important than formal qualifications
Apr 26, 2026
Full time
Join Appear as our first Customer Success Manager in the UK and be the driving force behind customer outcomes, retention, and growth in a company transforming how the world watches live events. About Appear & the Opportunity Appear is a global leader in live production technology, trusted by the world's leading content creators to deliver the highest-profile live media with integrity and efficiency. With centres of excellence across Oslo, Sweden, Southampton, Singapore and Los Angeles, we combine deep engineering expertise with a passion for innovation. This is a newly created role and a unique opportunity to build something from the ground up. As Customer Success Manager for EMEA, you will be working at the intersection of customer relationships, technical delivery, and commercial growth. You will report directly to the UK Regional GM & SVP EMEA and collaborate closely with support, commercial, and product teams globally. You are joining at an exciting moment: Appear is establishing its Customer Success programme across regions, and your work in the EMEA will directly inform how we scale this globally. Your Responsibilities Customer Lifecycle & Programme Execution Execute the Customer Success programme using defined playbooks, cadences, and workflows Support local teams through all phases of the customer success programme. Ensure a consistent and high-quality customer journey across the EMEA region Feed regional insights back to improve global CS frameworks and tooling Customer Success Delivery Manage a portfolio of customers, driving adoption, value realisation, and long-term retention Establish and maintain regular engagement cadences - QBRs, check ins, and tailored success plans in collaboration with Account owners Monitor customer health proactively and address risks before they escalte Identify expansion opportunities in close collaboration with the Commercial team Support Alignment & Data Quality Ensure correct data and usage in support and customer success tooling Maintain accurate customer data and activity tracking across systems Collaborate with support and customer success teams to ensure smooth case handling and escalation Identify process gaps and contribute improvements to global operations Must-Have Experience Experience driving customer relations and lifecycle in a structured way Comfortable working with CRM, CSM or support systems (e.g. Zendesk, Salesforce) and committed to data quality Strong ability to collaborate across support, sales, and product teams in a matrix environment Commercial mindset - able to identify risks and opportunities within a customer portfolio Nice to Have Background in technical B2B environments (hardware/software products) Exposure to support operations or service delivery functions Experience in a newly established or scaling CS function Experience from working in a matrix organization Familiarity with EMEA/UK market dynamics What Does Success Look Like? In this role, you will be measured on outcomes that matter: high customer engagement across your portfolio, strong retention rates, positive customer satisfaction (CSAT/NPS), and clear visibility of customer health and risks. We also expect you to be a reliable contributor to process improvement - surfacing feedback that helps Appear get better at serving its customers globally. Why Appear? Be part of an industry-leading company trusted by the world's largest broadcasters, sports leagues, and content creators A genuinely new role - you will have real ownership and direct impact on outcomes that matter to the business Close collaboration with global leadership and operations teams across Oslo, UK, and North America A blend of customer-facing work and strategic influence - not just account management, but programme shaping Hybrid working policy and flexible hours to support work-life balance Travel and medical insurance coverage Full salary during parental leave Defined contribution pension plan Vibrant social culture with regular team events, sponsored communities, and informal after-works Practical Information Location: UK (preferably), with some travel across Europe for customer meetings and alignment with HQ Language requirements: Excellent spoken and written English required. Preferably professionally proficient in a second language, e.g. French, German, Spanish Application deadline: We consider applicants on a rolling basis - apply early Education: Bachelor's degree (Business, Engineering or similar) preferred; experience is more important than formal qualifications
Construction Administrator Oldham Up to 29,000 depending on experience Hybrid working after probation 9am - 5pm Our client, a leading organisation in the construction sector, is looking for a dynamic Construction Administrator to join their team in Oldham! This is an exciting opportunity to provide vital procurement and administrative support that ensures projects are delivered efficiently, accurately, and punctually. What You'll Be Doing: As a Construction administrator, you will play a key role in supporting the Contract Managers and Project Managers across various projects. Your responsibilities will include: Managing Communication: Handle incoming telephone calls professionally and courteously. Facilities Administration: Oversee the company's facilities and maintain smooth operations. Equipment Management: Facilitate hires and off-hires of plant and equipment, ensuring optimal usage. Supplier Liaison: Work with hire companies and suppliers to ensure compliance with cost contracts, while negotiating better terms. Fleet Management: Keep track of fleet details and coordinate necessary repairs. HSEQ: Maintaining the highest standards of health, safety, environment, and quality (HSEQ) across all projects Essential Skills: Strong administrative and organisational skills. Ability to manage multiple tasks efficiently and effectively. Prioritisation skills and confidence working in a fast-paced and ever changing environment Excellent communication skills, both verbal and written. Previous experience in construction or a similar industry Familiarity with procurement processes and purchase ledger is a plus! How to Apply: Send your CV to (url removed) or call (phone number removed) for more information Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 26, 2026
Full time
Construction Administrator Oldham Up to 29,000 depending on experience Hybrid working after probation 9am - 5pm Our client, a leading organisation in the construction sector, is looking for a dynamic Construction Administrator to join their team in Oldham! This is an exciting opportunity to provide vital procurement and administrative support that ensures projects are delivered efficiently, accurately, and punctually. What You'll Be Doing: As a Construction administrator, you will play a key role in supporting the Contract Managers and Project Managers across various projects. Your responsibilities will include: Managing Communication: Handle incoming telephone calls professionally and courteously. Facilities Administration: Oversee the company's facilities and maintain smooth operations. Equipment Management: Facilitate hires and off-hires of plant and equipment, ensuring optimal usage. Supplier Liaison: Work with hire companies and suppliers to ensure compliance with cost contracts, while negotiating better terms. Fleet Management: Keep track of fleet details and coordinate necessary repairs. HSEQ: Maintaining the highest standards of health, safety, environment, and quality (HSEQ) across all projects Essential Skills: Strong administrative and organisational skills. Ability to manage multiple tasks efficiently and effectively. Prioritisation skills and confidence working in a fast-paced and ever changing environment Excellent communication skills, both verbal and written. Previous experience in construction or a similar industry Familiarity with procurement processes and purchase ledger is a plus! How to Apply: Send your CV to (url removed) or call (phone number removed) for more information Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Location: NSC, London SE1 Contract: Full time, 1-year Fixed Term One Year (initially) Salary: £35k + PRP (Performance Related Pay) Closing Date: 1st May 2026 Marine Society have an exciting new role! Help us to grow our rapidly expanding apprenticeships and adult skills programmes to meet growing industry demand. We re looking for a confident, self-starter individual who can engage key stakeholders and employers in the maritime industry and increase our reach and reputation. You ll be expected to have a good understanding of the maritime sector training needs and have a demonstrable track record in sales and recruitment. A working knowledge of government funded training programmes is helpful but not essential. This role could support a secondment for the right individual. Subject to success in the role, we hope to make this permanent after one year. The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people including those from under-represented or marginalised groups. About the role This new role is to support the growth of Marine Society apprenticeship and adult skills provision. This is a strategic, outward-facing role requiring a confident astute individual who can engage key stakeholders and employers in the maritime industry to recruit new entrants and existing employees onto Marine Society programmes. Responsibilities To grow the apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets To develop and maintain a strong pipeline of prospective employers and learners, proactively identifying new apprenticeship and learning opportunities within the maritime industry. To secure repeat business with apprenticeship employers through cultivating long-term relationships. To work with the Director of Maritime Training and Development to devise a sales and marketing strategy to grow the apprenticeship and adult skills provision. To support the tendering process to ASF devolved areas and work with subcontractor partners. To collaborate with the Apprenticeship Operations Manager and Maritime Lead Trainer to convert identified leads and share industry intelligence. To assist the Digital Marketing Coordinator to write targeted social media posts and marketing campaigns, ensuring market visibility and lead generation. To build a library of promotional literature and good news stories. To maintain accurate records of business development leads and pipeline activity within the CRM system and to routinely report on these Attend relevant external boards, fora and industry bodies, as directed in order to promote maritime apprenticeships and training including; Maritime Skills Alliance, Workboat Association, MNTB apprenticeship committee and Port Skills and Safety To attend industry trade fairs and careers events to represent Marine Society. These include; National Apprenticeship Week, Seawork, International Boat Show To research and monitor market trends, employer needs and competitor activity to inform business development strategy Requirements Minimum 2 years experience working in a recruitment, sales or commercial role with a proven track record of achieving financial targets Knowledge of the maritime sector including roles, ranks and certifications in the near coastal sector Excellent customer service skills with the ability to build trust and credibility with clients and stakeholders Strong commercial acumen and ability to identify, grow and convert new business opportunities Experience using CRM systems to monitor and report on business leads Knowledge of CPD training or workforce development Benefits 25 days annual leave per annum increasing with length of service Hybrid working for many roles Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
Apr 26, 2026
Full time
Location: NSC, London SE1 Contract: Full time, 1-year Fixed Term One Year (initially) Salary: £35k + PRP (Performance Related Pay) Closing Date: 1st May 2026 Marine Society have an exciting new role! Help us to grow our rapidly expanding apprenticeships and adult skills programmes to meet growing industry demand. We re looking for a confident, self-starter individual who can engage key stakeholders and employers in the maritime industry and increase our reach and reputation. You ll be expected to have a good understanding of the maritime sector training needs and have a demonstrable track record in sales and recruitment. A working knowledge of government funded training programmes is helpful but not essential. This role could support a secondment for the right individual. Subject to success in the role, we hope to make this permanent after one year. The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people including those from under-represented or marginalised groups. About the role This new role is to support the growth of Marine Society apprenticeship and adult skills provision. This is a strategic, outward-facing role requiring a confident astute individual who can engage key stakeholders and employers in the maritime industry to recruit new entrants and existing employees onto Marine Society programmes. Responsibilities To grow the apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets To develop and maintain a strong pipeline of prospective employers and learners, proactively identifying new apprenticeship and learning opportunities within the maritime industry. To secure repeat business with apprenticeship employers through cultivating long-term relationships. To work with the Director of Maritime Training and Development to devise a sales and marketing strategy to grow the apprenticeship and adult skills provision. To support the tendering process to ASF devolved areas and work with subcontractor partners. To collaborate with the Apprenticeship Operations Manager and Maritime Lead Trainer to convert identified leads and share industry intelligence. To assist the Digital Marketing Coordinator to write targeted social media posts and marketing campaigns, ensuring market visibility and lead generation. To build a library of promotional literature and good news stories. To maintain accurate records of business development leads and pipeline activity within the CRM system and to routinely report on these Attend relevant external boards, fora and industry bodies, as directed in order to promote maritime apprenticeships and training including; Maritime Skills Alliance, Workboat Association, MNTB apprenticeship committee and Port Skills and Safety To attend industry trade fairs and careers events to represent Marine Society. These include; National Apprenticeship Week, Seawork, International Boat Show To research and monitor market trends, employer needs and competitor activity to inform business development strategy Requirements Minimum 2 years experience working in a recruitment, sales or commercial role with a proven track record of achieving financial targets Knowledge of the maritime sector including roles, ranks and certifications in the near coastal sector Excellent customer service skills with the ability to build trust and credibility with clients and stakeholders Strong commercial acumen and ability to identify, grow and convert new business opportunities Experience using CRM systems to monitor and report on business leads Knowledge of CPD training or workforce development Benefits 25 days annual leave per annum increasing with length of service Hybrid working for many roles Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
A leading modern conveyancing firm in central Stockport is seeking an experienced Conveyancing Team Manager to join their growing operation. his is an excellent opportunity for a driven and career-focused conveyancing professional who is passionate about leadership, people development, and delivering a high-quality client experience within a forward-thinking and technology-enabled environment. What makes this opportunity particularly attractive is the outstanding benefits package on offer, designed to genuinely reward, support and value employees. You will benefit from 25 days holiday plus your birthday off, a performance-related bonus scheme, and hybrid working following initial training, with up to two days per week from home depending on business needs. In addition, you will receive free conveyancing legal fees, extra paid time off for moving home, volunteering days, retailer discounts, regular social events, and a range of wellbeing-focused perks that support a healthy work-life balance. This is a business that truly invests in its people, both professionally and personally. Alongside these excellent benefits, the firm offers a supportive and collaborative culture where innovation and continuous improvement are at the heart of everything they do. As Conveyancing Team Manager, you will be responsible for leading a team of Property Lawyers, ensuring the smooth day-to-day running of operations while building a positive, inclusive and high-performing team culture. You will act as a key leader within the department, setting the standard for performance and behaviours, and leading by example. A significant part of your role will involve coaching, mentoring and developing your team to achieve their full potential, using structured performance management tools and development plans to drive consistent improvement. You will also oversee workloads, monitor performance against SLAs, and ensure that quality, productivity and compliance standards are consistently met. Alongside this, you will manage performance issues when required, handle escalations, and support your team through regular one-to-ones, training and ongoing development. Working closely with senior operations leaders, you will contribute to change initiatives and help embed new processes across the department, ensuring continuous improvement and operational efficiency. Strong communication and relationship-building skills are essential, as you will collaborate across internal teams and liaise with third parties to ensure a seamless service for clients. The ideal candidate will bring extensive conveyancing experience and a proven track record of successfully managing and developing teams within a busy legal environment. You will be confident, organised and highly motivated, with a genuine passion for leadership and coaching others to succeed. If you are an experienced Conveyancing Team Manager looking for your next step within a progressive and rewarding environment, please send a copy of your CV to Tracy at (url removed) or alternatively you can call on (phone number removed).
Apr 26, 2026
Full time
A leading modern conveyancing firm in central Stockport is seeking an experienced Conveyancing Team Manager to join their growing operation. his is an excellent opportunity for a driven and career-focused conveyancing professional who is passionate about leadership, people development, and delivering a high-quality client experience within a forward-thinking and technology-enabled environment. What makes this opportunity particularly attractive is the outstanding benefits package on offer, designed to genuinely reward, support and value employees. You will benefit from 25 days holiday plus your birthday off, a performance-related bonus scheme, and hybrid working following initial training, with up to two days per week from home depending on business needs. In addition, you will receive free conveyancing legal fees, extra paid time off for moving home, volunteering days, retailer discounts, regular social events, and a range of wellbeing-focused perks that support a healthy work-life balance. This is a business that truly invests in its people, both professionally and personally. Alongside these excellent benefits, the firm offers a supportive and collaborative culture where innovation and continuous improvement are at the heart of everything they do. As Conveyancing Team Manager, you will be responsible for leading a team of Property Lawyers, ensuring the smooth day-to-day running of operations while building a positive, inclusive and high-performing team culture. You will act as a key leader within the department, setting the standard for performance and behaviours, and leading by example. A significant part of your role will involve coaching, mentoring and developing your team to achieve their full potential, using structured performance management tools and development plans to drive consistent improvement. You will also oversee workloads, monitor performance against SLAs, and ensure that quality, productivity and compliance standards are consistently met. Alongside this, you will manage performance issues when required, handle escalations, and support your team through regular one-to-ones, training and ongoing development. Working closely with senior operations leaders, you will contribute to change initiatives and help embed new processes across the department, ensuring continuous improvement and operational efficiency. Strong communication and relationship-building skills are essential, as you will collaborate across internal teams and liaise with third parties to ensure a seamless service for clients. The ideal candidate will bring extensive conveyancing experience and a proven track record of successfully managing and developing teams within a busy legal environment. You will be confident, organised and highly motivated, with a genuine passion for leadership and coaching others to succeed. If you are an experienced Conveyancing Team Manager looking for your next step within a progressive and rewarding environment, please send a copy of your CV to Tracy at (url removed) or alternatively you can call on (phone number removed).
Make Your Mark at Ipsos Global Head of Syndicated Products - Audience Measurement Ipsos is seeking a visionary and strategic leader to serve as the Global Head of Syndicated Products. As the Global Product Owner, you will be primarily responsible for helping to shape the long term vision and strategic roadmap for our syndicated offers. This is a high impact leadership role responsible for the growth, and evolution of our entire syndicated product portfolio. As a "builder" and a "strategist," you will turn commercial white spaces into monetizable data products. You will lead through influence in a matrix environment, ensuring that our syndicated offers meet the changing needs of media owners, agencies, and global brands. What is in it for you? This opportunity provides you with a platform to: You will play a pivotal role in setting a Product Portfolio Strategy & Vision Influence new product development Drive growth opportunities across Ipsos - commercial growth and P&L influence Lead and inspire indirect teams across Research, Operations, Sales, and Marketing to execute the product roadmap effectively. Act as the primary global advocate for Ipsos's syndicated capabilities The Role This role sits in Ipsos' global audience measurement within syndicated services. Ipsos Global Influentials (IGI) is the comprehensive survey to understand the motivations and desires of decision makers, big spenders and trendsetters who shape the world. Targeting adults in households in the top 20% of income and business leaders in 40+ markets, IGI tracks media usage, wealth, business decisions, personal spending, and attitudes across various product categories. Continuous tracking enables you to grasp and react to the moments that matter. From understanding life changes to emerging global trends, IGI provides a rich, agile and actionable solution that enables you to convince hard to reach audiences on why they need your brand. Key Responsibilities: Product Portfolio Strategy & Vision - Portfolio Oversight Provide strategic guidance and oversight for existing syndicated offers (IGI, GameTrack, StatEx) ensuring their growth and product development in line with changing market needs Long Term Roadmap: Develop and articulate a compelling long term vision for the global syndicated business, ensuring all products align with the company's broader business objectives. New Product Development (NPD): Lead the end to end process of identifying, packaging, and monetizing new data driven products to expand our market footprint. Commercial Growth & P&L Influence Revenue Strategy: Partner with Global Commercial leads to manage and identify new clients to drive revenue growth across the portfolio. Matrix P&L Management: While not having direct P&L ownership, you will be responsible for the global commercial success of the products, influencing regional leaders to hit growth targets. Monetization & Activation: Innovate how independent datasets are used by media owners and brands for both insights and activation, ensuring maximum ROI for clients. Matrix Leadership & Operations Cross Functional Orchestration: Lead and inspire indirect teams across Research, Operations, Sales, and Marketing to execute the product roadmap effectively. Stakeholder Management: Build and maintain strong relationships with senior leadership, internal country managers, and external industry partners. Product Evangelism: Act as the primary global advocate for Ipsos's syndicated capabilities, communicating their value to technical teams and C suite executives alike. About you: This role requires a passionate visionary business leader. We are seeking someone with: Expertise in Syndicated Data: Required experience in media/advertising and a mastery of how syndicated datasets are utilized by the industry. Mastery of Matrix Environments: Demonstrated ability to lead through influence rather than direct authority, fostering collaboration across diverse, global teams. Data Driven Decision Making: An analytical mindset capable of synthesizing complex research data and financial metrics into actionable business plans. Proven Strategic Builder: Extensive experience developing and executing successful business strategies, specifically in launching and scaling new products. Commercial & Financial Acumen: A deep understanding of business drivers, financial concepts, and the ability to capitalize on commercial opportunities in a global market. Benefits: We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range of health & wellbeing, financial benefits and professional development opportunities. We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week. We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as Level 2 Disability Confident Employer. We are dedicated to providing an inclusive and accessible recruitment process.
Apr 26, 2026
Full time
Make Your Mark at Ipsos Global Head of Syndicated Products - Audience Measurement Ipsos is seeking a visionary and strategic leader to serve as the Global Head of Syndicated Products. As the Global Product Owner, you will be primarily responsible for helping to shape the long term vision and strategic roadmap for our syndicated offers. This is a high impact leadership role responsible for the growth, and evolution of our entire syndicated product portfolio. As a "builder" and a "strategist," you will turn commercial white spaces into monetizable data products. You will lead through influence in a matrix environment, ensuring that our syndicated offers meet the changing needs of media owners, agencies, and global brands. What is in it for you? This opportunity provides you with a platform to: You will play a pivotal role in setting a Product Portfolio Strategy & Vision Influence new product development Drive growth opportunities across Ipsos - commercial growth and P&L influence Lead and inspire indirect teams across Research, Operations, Sales, and Marketing to execute the product roadmap effectively. Act as the primary global advocate for Ipsos's syndicated capabilities The Role This role sits in Ipsos' global audience measurement within syndicated services. Ipsos Global Influentials (IGI) is the comprehensive survey to understand the motivations and desires of decision makers, big spenders and trendsetters who shape the world. Targeting adults in households in the top 20% of income and business leaders in 40+ markets, IGI tracks media usage, wealth, business decisions, personal spending, and attitudes across various product categories. Continuous tracking enables you to grasp and react to the moments that matter. From understanding life changes to emerging global trends, IGI provides a rich, agile and actionable solution that enables you to convince hard to reach audiences on why they need your brand. Key Responsibilities: Product Portfolio Strategy & Vision - Portfolio Oversight Provide strategic guidance and oversight for existing syndicated offers (IGI, GameTrack, StatEx) ensuring their growth and product development in line with changing market needs Long Term Roadmap: Develop and articulate a compelling long term vision for the global syndicated business, ensuring all products align with the company's broader business objectives. New Product Development (NPD): Lead the end to end process of identifying, packaging, and monetizing new data driven products to expand our market footprint. Commercial Growth & P&L Influence Revenue Strategy: Partner with Global Commercial leads to manage and identify new clients to drive revenue growth across the portfolio. Matrix P&L Management: While not having direct P&L ownership, you will be responsible for the global commercial success of the products, influencing regional leaders to hit growth targets. Monetization & Activation: Innovate how independent datasets are used by media owners and brands for both insights and activation, ensuring maximum ROI for clients. Matrix Leadership & Operations Cross Functional Orchestration: Lead and inspire indirect teams across Research, Operations, Sales, and Marketing to execute the product roadmap effectively. Stakeholder Management: Build and maintain strong relationships with senior leadership, internal country managers, and external industry partners. Product Evangelism: Act as the primary global advocate for Ipsos's syndicated capabilities, communicating their value to technical teams and C suite executives alike. About you: This role requires a passionate visionary business leader. We are seeking someone with: Expertise in Syndicated Data: Required experience in media/advertising and a mastery of how syndicated datasets are utilized by the industry. Mastery of Matrix Environments: Demonstrated ability to lead through influence rather than direct authority, fostering collaboration across diverse, global teams. Data Driven Decision Making: An analytical mindset capable of synthesizing complex research data and financial metrics into actionable business plans. Proven Strategic Builder: Extensive experience developing and executing successful business strategies, specifically in launching and scaling new products. Commercial & Financial Acumen: A deep understanding of business drivers, financial concepts, and the ability to capitalize on commercial opportunities in a global market. Benefits: We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range of health & wellbeing, financial benefits and professional development opportunities. We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week. We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as Level 2 Disability Confident Employer. We are dedicated to providing an inclusive and accessible recruitment process.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an innovative Endpoint Security Engineer looking for an exciting opportunity to enhance global security operations? Join our client's dynamic team, where your expertise will help shape the future of endpoint security! Role: Endpoint Security Engineer Duration: 12 Months (extension Options) Location: Chester (Hybrid 3 days in Office) Rate: 550 per day (umbrella) Why Join Us? At our organization, we believe in fostering a collaborative environment where creativity and security go hand in hand. You'll work alongside dedicated professionals who are passionate about protecting digital assets while supporting cloud migration initiatives. Key Responsibilities: Drive Cloud Migration: Contribute to a major cloud migration program, ensuring seamless transitions and robust security measures. Engineer Security Solutions: Design, implement, and support cutting-edge endpoint security solutions using Trellix, BeyondTrust, and CrowdStrike. Deploy Solutions: Utilize ITSM systems like Remedy and ServiceNow for effective enterprise security deployments. Documentation & Workflows: Produce high-quality technical documentation, workflows, and support materials to guide best practices. Collaborate & Optimize: Partner with security vendor consultants and Technical Account Managers to maximize product performance. Align Compliance Standards: Work closely with compliance, audit, and information security teams to maintain organizational standards. Research & Consultancy: Conduct thorough research and provide informed consultancy on the latest security solutions and trends. Manage Configurations: Define and maintain security baseline configurations, ensuring the highest standards are met. Rapid Response: Address operational issues promptly and efficiently, adapting to a fast-paced global environment. Required Technical Skills & Certifications: Proven experience in endpoint security, with a strong background in both engineering and support roles. Expertise in Application Control, particularly with BeyondTrust solutions. Proficient in scripting with PowerShell and Python-essential skills for this role! Familiarity with Trellix ePO, BeyondTrust EPM Cloud, and policy management in Azure and AWS. Advanced knowledge of Microsoft Windows operating systems. Strong analytical and problem-solving skills to tackle complex security challenges. Exposure to data analytics tools like Splunk and Power BI. Essential Skills: Excellent workflow management, communication, and interpersonal abilities. Experience with EPM Cloud Migration (this role focuses on EPM, not IAM ). Ability to create clear and effective documentation, including diagrams and technical architecture. Knowledge of governance, risk management, and administrative oversight of workstreams. Quick learner with a knack for sharing knowledge and applying research-driven solutions. Proven ability to thrive under pressure and respond swiftly to emerging challenges. Experience collaborating with architecture and engineering teams on Windows platform design. Desired Skills: Understanding of cloud technologies, especially Azure and AWS. Security certifications, preferably CISSP. Experience supporting macOS/iOS environments would be a plus! What's Next? If you're ready to take your career to the next level and make a significant impact in the world of endpoint security, we want to hear from you! Apply today to join our dedicated team and help shape the future of security! Apply Now! Let's secure the digital future together! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Apr 26, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an innovative Endpoint Security Engineer looking for an exciting opportunity to enhance global security operations? Join our client's dynamic team, where your expertise will help shape the future of endpoint security! Role: Endpoint Security Engineer Duration: 12 Months (extension Options) Location: Chester (Hybrid 3 days in Office) Rate: 550 per day (umbrella) Why Join Us? At our organization, we believe in fostering a collaborative environment where creativity and security go hand in hand. You'll work alongside dedicated professionals who are passionate about protecting digital assets while supporting cloud migration initiatives. Key Responsibilities: Drive Cloud Migration: Contribute to a major cloud migration program, ensuring seamless transitions and robust security measures. Engineer Security Solutions: Design, implement, and support cutting-edge endpoint security solutions using Trellix, BeyondTrust, and CrowdStrike. Deploy Solutions: Utilize ITSM systems like Remedy and ServiceNow for effective enterprise security deployments. Documentation & Workflows: Produce high-quality technical documentation, workflows, and support materials to guide best practices. Collaborate & Optimize: Partner with security vendor consultants and Technical Account Managers to maximize product performance. Align Compliance Standards: Work closely with compliance, audit, and information security teams to maintain organizational standards. Research & Consultancy: Conduct thorough research and provide informed consultancy on the latest security solutions and trends. Manage Configurations: Define and maintain security baseline configurations, ensuring the highest standards are met. Rapid Response: Address operational issues promptly and efficiently, adapting to a fast-paced global environment. Required Technical Skills & Certifications: Proven experience in endpoint security, with a strong background in both engineering and support roles. Expertise in Application Control, particularly with BeyondTrust solutions. Proficient in scripting with PowerShell and Python-essential skills for this role! Familiarity with Trellix ePO, BeyondTrust EPM Cloud, and policy management in Azure and AWS. Advanced knowledge of Microsoft Windows operating systems. Strong analytical and problem-solving skills to tackle complex security challenges. Exposure to data analytics tools like Splunk and Power BI. Essential Skills: Excellent workflow management, communication, and interpersonal abilities. Experience with EPM Cloud Migration (this role focuses on EPM, not IAM ). Ability to create clear and effective documentation, including diagrams and technical architecture. Knowledge of governance, risk management, and administrative oversight of workstreams. Quick learner with a knack for sharing knowledge and applying research-driven solutions. Proven ability to thrive under pressure and respond swiftly to emerging challenges. Experience collaborating with architecture and engineering teams on Windows platform design. Desired Skills: Understanding of cloud technologies, especially Azure and AWS. Security certifications, preferably CISSP. Experience supporting macOS/iOS environments would be a plus! What's Next? If you're ready to take your career to the next level and make a significant impact in the world of endpoint security, we want to hear from you! Apply today to join our dedicated team and help shape the future of security! Apply Now! Let's secure the digital future together! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Improve consistency and reduce avoidable rework for customers by using repeatable patterns, checklists and standards aligned to Claranet ways of working. Essential Roles & Responsibilities Technical Leadership & Delivery Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO Provide hands-on technical contribution and specialist support across Microsoft identity, security, endpoint and cloud platforms drawing on broader networking and architecture skills where customer engagements require it Behavioural Competencies Organisational & Behavioural Fit Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn Hands-On Mindset: Enjoys being on the keyboard solving technical challenges Customer Engagement: Exceptional presence and clarity when engaging with customers Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy Clear Communicator: Able to articulate complex problems simply and confidently Calm & Composed: Operates effectively in high-pressure or ambiguous situations Ownership & Accountability: Takes responsibility for delivering high-quality outcomes Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency Travel: Ability to travel to different sites and locations on a weekly basis Critical Competencies Technical Competencies (Essential) Strong architectural capability across Microsoft Azure and core Microsoft cloud services Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel) Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr) Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering Comfortable using AI tools to achieve outcomes (e.g., accelerating analysis, troubleshooting, automation and documentation) with appropriate security and data-handling practices Critical Competencies Technical Competencies (Desirable) Experience with distributed systems or modern application architectures Exposure to data engineering, observability platforms or edge networking Please note: You will be required to have been resident in the UK for five years prior to application and to hold or be prepared to undergo UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role.
Apr 26, 2026
Full time
Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Improve consistency and reduce avoidable rework for customers by using repeatable patterns, checklists and standards aligned to Claranet ways of working. Essential Roles & Responsibilities Technical Leadership & Delivery Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO Provide hands-on technical contribution and specialist support across Microsoft identity, security, endpoint and cloud platforms drawing on broader networking and architecture skills where customer engagements require it Behavioural Competencies Organisational & Behavioural Fit Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn Hands-On Mindset: Enjoys being on the keyboard solving technical challenges Customer Engagement: Exceptional presence and clarity when engaging with customers Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy Clear Communicator: Able to articulate complex problems simply and confidently Calm & Composed: Operates effectively in high-pressure or ambiguous situations Ownership & Accountability: Takes responsibility for delivering high-quality outcomes Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency Travel: Ability to travel to different sites and locations on a weekly basis Critical Competencies Technical Competencies (Essential) Strong architectural capability across Microsoft Azure and core Microsoft cloud services Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel) Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr) Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering Comfortable using AI tools to achieve outcomes (e.g., accelerating analysis, troubleshooting, automation and documentation) with appropriate security and data-handling practices Critical Competencies Technical Competencies (Desirable) Experience with distributed systems or modern application architectures Exposure to data engineering, observability platforms or edge networking Please note: You will be required to have been resident in the UK for five years prior to application and to hold or be prepared to undergo UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role.
Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Improve consistency and reduce avoidable rework for customers by using repeatable patterns, checklists and standards aligned to Claranet ways of working. Essential Roles & Responsibilities Technical Leadership & Delivery Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO Provide hands-on technical contribution and specialist support across Microsoft identity, security, endpoint and cloud platforms-drawing on broader networking and architecture skills where customer engagements require it Behavioural Competencies - Organisational & Behavioural Fit Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn Hands-On Mindset: Enjoys being "on the keyboard" solving technical challenges Customer Engagement: Exceptional presence and clarity when engaging with customers Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy Clear Communicator: Able to articulate complex problems simply and confidently Calm & Composed: Operates effectively in high-pressure or ambiguous situations Ownership & Accountability: Takes responsibility for delivering high-quality outcomes Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency Travel: Ability to travel to different sites and locations on a weekly basis Critical Competencies - Technical Competencies (Essential) Strong architectural capability across Microsoft Azure and core Microsoft cloud services Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel) Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr) Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering Comfortable using AI tools to achieve outcomes (e.g., accelerating analysis, troubleshooting, automation and documentation) with appropriate security and data-handling practices Critical Competencies - Technical Competencies (Desirable) Experience with distributed systems or modern application architectures Exposure to data engineering, observability platforms or edge networking Please note: You will be required to have been resident in the UK for five years prior to application and to hold or be prepared to undergo UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role.
Apr 26, 2026
Full time
Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Improve consistency and reduce avoidable rework for customers by using repeatable patterns, checklists and standards aligned to Claranet ways of working. Essential Roles & Responsibilities Technical Leadership & Delivery Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO Provide hands-on technical contribution and specialist support across Microsoft identity, security, endpoint and cloud platforms-drawing on broader networking and architecture skills where customer engagements require it Behavioural Competencies - Organisational & Behavioural Fit Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn Hands-On Mindset: Enjoys being "on the keyboard" solving technical challenges Customer Engagement: Exceptional presence and clarity when engaging with customers Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy Clear Communicator: Able to articulate complex problems simply and confidently Calm & Composed: Operates effectively in high-pressure or ambiguous situations Ownership & Accountability: Takes responsibility for delivering high-quality outcomes Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency Travel: Ability to travel to different sites and locations on a weekly basis Critical Competencies - Technical Competencies (Essential) Strong architectural capability across Microsoft Azure and core Microsoft cloud services Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel) Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr) Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering Comfortable using AI tools to achieve outcomes (e.g., accelerating analysis, troubleshooting, automation and documentation) with appropriate security and data-handling practices Critical Competencies - Technical Competencies (Desirable) Experience with distributed systems or modern application architectures Exposure to data engineering, observability platforms or edge networking Please note: You will be required to have been resident in the UK for five years prior to application and to hold or be prepared to undergo UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role.
Retail Operations & Communication Manager City: London Country/Region: GB Application Deadline: 24/12/25 Retail Operations Manager Contract: permanent/full-time Location: Hybrid working with three days in the office The role This role will look after the day-to-day management, operational efficiency, and tactical execution within the retail operations framework. Ensure consistent operational standards across all stores About Pandora The largest jewellery company in the world, we give a voice to millions of people's loves every day. We sellthree pieces of our hand-crafted jewellery every second and havethe largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business. We pursue sustainability in everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products. Our People Our global workforce is made up of over 35,000 passionate people who, in 2024, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture, where we are empowered to be ourselves and equipped to deliver our very best. As we continue to grow, we also continue to invest in our talent. We're looking for people who share our values and can help us bring our ambitions to life. What we're looking for Retail Experience:Proven experience in retail operations management. RSM level and above. Data-Driven Decision Making:Proficiencyinanalyzingdata and using insights to drive operational improvements. Interpersonal Skills:Strong interpersonal skills for building strategic relationships and alliances with internal & external stakeholders and collaborating cross-functionally. Vendor Relations:Strong relationships with suppliers and vendors, ensuringtimelyand cost-effective procurement. Financial Acumen & Budget Management:Experience in managing budgets, financial planning, and cost control. Familiarity with key performance indicators (KPIs) and how to use them to measure and improve performance. Process Optimisation:Ability to streamline processes and improve operational efficiencies. Technological Proficiency:Knowledge of retail management systems, inventory management software, and other relevant technologies. Willingness to learn and implementnew technologiesand systems. Customer-Centric Mindset:Understanding the importance of customer satisfaction and how to enhance the customer experience. Resource Management:Efficient allocation andutilizationof resources, including personnel, time, and budget. Regulatory Compliance:Knowledge of relevant laws and regulations affecting retail operations, including labour laws, health and safety regulations, and industry standards. Policy Implementation: Ability to develop and enforce company policies and procedures to ensure compliance. Performance Management:Establishingand monitoring performance metrics to evaluate employee and store performance. Implementing systems for regular feedback and performance reviews. Project Coordination:Ability to manage multiple projects simultaneously, ensuring they are completed on time and within budget. The successful candidate Strong Leadership:Ability to inspire, lead, and manage teams across multiple locations. Decision-Making:Competence in making strategic and operational decisions quickly and effectively. Problem-Solving:Ability toidentifyissues and develop effective solutions promptly. Effective Communication:Excellent verbal and written communication skills to interact with staff, vendors, and senior management. What can we offer you? Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary with regular salary reviews Choice of lunch on us, delivered to you whenever you are in the office! Early finish Fridays (weekends with Pandora start every Friday at 3pm!) 25 days annual leave (plus bank holidays) Buy/sell holiday options Celebrate your birthday with a day off to celebrate! Pandora Perks: access our exclusive online platform provided by Reward Gateway, where you'll have access to: Discounts on retail brands, cinema tickets, holidays, gym memberships and more Wellness Hub: videos to help you lead a healthy lifestyle Employee Assistance Programme: a completely confidential, free, counselling phone line open 24/7, all year round Recognition programme: celebrate and share achievements with the wider business At Pandora we love a party! Especially at Christmas, when you will receive an extra special gift If you are looking for a new challenge, come and craft the incredible with us! Please understand that due to the large number of applications, we regret that only online applications can be considered. Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible
Apr 26, 2026
Full time
Retail Operations & Communication Manager City: London Country/Region: GB Application Deadline: 24/12/25 Retail Operations Manager Contract: permanent/full-time Location: Hybrid working with three days in the office The role This role will look after the day-to-day management, operational efficiency, and tactical execution within the retail operations framework. Ensure consistent operational standards across all stores About Pandora The largest jewellery company in the world, we give a voice to millions of people's loves every day. We sellthree pieces of our hand-crafted jewellery every second and havethe largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business. We pursue sustainability in everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products. Our People Our global workforce is made up of over 35,000 passionate people who, in 2024, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture, where we are empowered to be ourselves and equipped to deliver our very best. As we continue to grow, we also continue to invest in our talent. We're looking for people who share our values and can help us bring our ambitions to life. What we're looking for Retail Experience:Proven experience in retail operations management. RSM level and above. Data-Driven Decision Making:Proficiencyinanalyzingdata and using insights to drive operational improvements. Interpersonal Skills:Strong interpersonal skills for building strategic relationships and alliances with internal & external stakeholders and collaborating cross-functionally. Vendor Relations:Strong relationships with suppliers and vendors, ensuringtimelyand cost-effective procurement. Financial Acumen & Budget Management:Experience in managing budgets, financial planning, and cost control. Familiarity with key performance indicators (KPIs) and how to use them to measure and improve performance. Process Optimisation:Ability to streamline processes and improve operational efficiencies. Technological Proficiency:Knowledge of retail management systems, inventory management software, and other relevant technologies. Willingness to learn and implementnew technologiesand systems. Customer-Centric Mindset:Understanding the importance of customer satisfaction and how to enhance the customer experience. Resource Management:Efficient allocation andutilizationof resources, including personnel, time, and budget. Regulatory Compliance:Knowledge of relevant laws and regulations affecting retail operations, including labour laws, health and safety regulations, and industry standards. Policy Implementation: Ability to develop and enforce company policies and procedures to ensure compliance. Performance Management:Establishingand monitoring performance metrics to evaluate employee and store performance. Implementing systems for regular feedback and performance reviews. Project Coordination:Ability to manage multiple projects simultaneously, ensuring they are completed on time and within budget. The successful candidate Strong Leadership:Ability to inspire, lead, and manage teams across multiple locations. Decision-Making:Competence in making strategic and operational decisions quickly and effectively. Problem-Solving:Ability toidentifyissues and develop effective solutions promptly. Effective Communication:Excellent verbal and written communication skills to interact with staff, vendors, and senior management. What can we offer you? Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary with regular salary reviews Choice of lunch on us, delivered to you whenever you are in the office! Early finish Fridays (weekends with Pandora start every Friday at 3pm!) 25 days annual leave (plus bank holidays) Buy/sell holiday options Celebrate your birthday with a day off to celebrate! Pandora Perks: access our exclusive online platform provided by Reward Gateway, where you'll have access to: Discounts on retail brands, cinema tickets, holidays, gym memberships and more Wellness Hub: videos to help you lead a healthy lifestyle Employee Assistance Programme: a completely confidential, free, counselling phone line open 24/7, all year round Recognition programme: celebrate and share achievements with the wider business At Pandora we love a party! Especially at Christmas, when you will receive an extra special gift If you are looking for a new challenge, come and craft the incredible with us! Please understand that due to the large number of applications, we regret that only online applications can be considered. Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible
