The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting ownership in the hands of the people who actually drive the business forward including those who protect it. Here, risk and compliance isn t a back-office function it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s first employee-owned law firms, you won t just advise the business, you ll own part of it no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly including profit share And this is because we are EMPLOYEE-OWNED one of a very small number of firms in the UK with this structure. Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". The 5th employee-owned law firm in the UK so you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. Last year was our biggest revenue year yet and we have ambitious and exciting plans for the future - there's still so much to do and achieve and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share via Employee Ownership Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing through Employee Ownership • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 01, 2026
Full time
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting ownership in the hands of the people who actually drive the business forward including those who protect it. Here, risk and compliance isn t a back-office function it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s first employee-owned law firms, you won t just advise the business, you ll own part of it no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly including profit share And this is because we are EMPLOYEE-OWNED one of a very small number of firms in the UK with this structure. Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". The 5th employee-owned law firm in the UK so you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. Last year was our biggest revenue year yet and we have ambitious and exciting plans for the future - there's still so much to do and achieve and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share via Employee Ownership Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing through Employee Ownership • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Thrive Trowbridge are delighted to be working with a growing financial planning practice who are looking to recruit a Financial Services Administrator to support to join their vibrant team on a permanent basis. What you will be doing: Supporting the Paraplanners and Advisors, you will collate and organise client policy information. In addition, you will be responsible for : General correspondence with both clients and policy providers Submitting any new business on behalf of clients Facilitating the annual review process for clients Processing new client information in preparation for their first report meeting Preparation of client reports What you will need in order to succeed: Previous experience working within financial services within pensions / investment or insurance essential A background supporting an IFA or technical experience within a financial services organisation First rate communication skills face to face, over the phone and email Excellent attention to detail and ability to work to deadlines and under pressure RO1, CF1, FA1 or equivalent would also be beneficial A good range of IT skills What you will receive in return: To £33,000 per annum (DOE) Quarterly Bonus scheme (based on company and personal performance) Excellent benefits including health cover Monday to Friday - 37.5 hours per week 100% office based Training and support within this successful and expanding firm What you need to do next: If you are interested in being considered for this position then please email (url removed) Thrive Group are acting as an employment business in relationship to this vacancy. If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion. PRMSTH
May 01, 2026
Full time
Thrive Trowbridge are delighted to be working with a growing financial planning practice who are looking to recruit a Financial Services Administrator to support to join their vibrant team on a permanent basis. What you will be doing: Supporting the Paraplanners and Advisors, you will collate and organise client policy information. In addition, you will be responsible for : General correspondence with both clients and policy providers Submitting any new business on behalf of clients Facilitating the annual review process for clients Processing new client information in preparation for their first report meeting Preparation of client reports What you will need in order to succeed: Previous experience working within financial services within pensions / investment or insurance essential A background supporting an IFA or technical experience within a financial services organisation First rate communication skills face to face, over the phone and email Excellent attention to detail and ability to work to deadlines and under pressure RO1, CF1, FA1 or equivalent would also be beneficial A good range of IT skills What you will receive in return: To £33,000 per annum (DOE) Quarterly Bonus scheme (based on company and personal performance) Excellent benefits including health cover Monday to Friday - 37.5 hours per week 100% office based Training and support within this successful and expanding firm What you need to do next: If you are interested in being considered for this position then please email (url removed) Thrive Group are acting as an employment business in relationship to this vacancy. If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion. PRMSTH
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
May 01, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £29,120 annual salary Ideal for maintaining a work life balance while still being part of a team Details Start date: 19th January 2026 Location: Work from Home - Nightshift Training: Train from Home between hours on 9am and 5pm Monday to Friday for 3 weeks until 9th Febuary 2026. After this you will go on nightshift rotation. Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 5pm in the evening to 1am in the morning Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.
May 01, 2026
Full time
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £29,120 annual salary Ideal for maintaining a work life balance while still being part of a team Details Start date: 19th January 2026 Location: Work from Home - Nightshift Training: Train from Home between hours on 9am and 5pm Monday to Friday for 3 weeks until 9th Febuary 2026. After this you will go on nightshift rotation. Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 5pm in the evening to 1am in the morning Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting ownership in the hands of the people who actually drive the business forward including those who protect it. Here, risk and compliance isn t a back-office function it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s first employee-owned law firms, you won t just advise the business, you ll own part of it no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly including profit share And this is because we are EMPLOYEE-OWNED one of a very small number of firms in the UK with this structure. Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". The 5th employee-owned law firm in the UK so you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. Last year was our biggest revenue year yet and we have ambitious and exciting plans for the future - there's still so much to do and achieve and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share via Employee Ownership Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing through Employee Ownership • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 01, 2026
Full time
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting ownership in the hands of the people who actually drive the business forward including those who protect it. Here, risk and compliance isn t a back-office function it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s first employee-owned law firms, you won t just advise the business, you ll own part of it no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly including profit share And this is because we are EMPLOYEE-OWNED one of a very small number of firms in the UK with this structure. Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". The 5th employee-owned law firm in the UK so you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. Last year was our biggest revenue year yet and we have ambitious and exciting plans for the future - there's still so much to do and achieve and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share via Employee Ownership Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing through Employee Ownership • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200.00 Annual Salary Fully Work from Home Role Ideal for maintaining a work life balance while still being part of a team Details Start date: Varous start dates from 12th January 2026, 9th Febuary 2026 and 9th March 2026 Location: Work from Home Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind
May 01, 2026
Full time
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200.00 Annual Salary Fully Work from Home Role Ideal for maintaining a work life balance while still being part of a team Details Start date: Varous start dates from 12th January 2026, 9th Febuary 2026 and 9th March 2026 Location: Work from Home Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200.00 Annual Salary Fully Work from Home Role Ideal for maintaining a work life balance while still being part of a team Details Start date: Varous start dates from 12th January 2026, 9th Febuary 2026 and 9th March 2026 Location: Work from Home Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind
May 01, 2026
Full time
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200.00 Annual Salary Fully Work from Home Role Ideal for maintaining a work life balance while still being part of a team Details Start date: Varous start dates from 12th January 2026, 9th Febuary 2026 and 9th March 2026 Location: Work from Home Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fastmoving environment. We work with a diverse portfolio of clients across the commercial and not-for-profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements in the Public Sector. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As an Assistant Manager within Risk & Advisory Services (RAS), you will play a pivotal role in delivering high quality internal audit and advisory services to our Public Sector clients. You will work proactively, taking ownership of your responsibilities, while collaborating effectively with colleagues and maintaining regular, confident communication with BDO Senior Managers, Directors and Partners. You will be responsible for managing a limited portfolio of engagements, leading audits and specialist assignments, and supporting the development of junior team members. In doing so, you will build strong, trusted client relationships and make a meaningful contribution to the overall success of the team and service line. The role combines engagement and portfolio management with hands on delivery. Typically, you will spend around 50% of your time on management activities - such as engagement planning, portfolio oversight and project management - and 50% leading audits and undertaking specialist assignments, with this balance flexing in line with your experience and development. You'll be someone with: Relevant professional experience, with a strong focus on internal audit or equivalent risk and assurance work preferably in the Public Sector. A recognised professional qualification (e.g. CIA with QIAL, CMIIA/MIIA, CCAB or equivalent). Experience of planning and delivering audits, with the ability to exercise sound judgement and challenge constructively. Strong written and verbal communication skills, with the confidence to engage effectively with clients and stakeholders. Proficiency in MS Office and flowcharting tools; experience with internal audit systems and data analytics tools is advantageous, with training provided where required. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 01, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fastmoving environment. We work with a diverse portfolio of clients across the commercial and not-for-profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements in the Public Sector. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As an Assistant Manager within Risk & Advisory Services (RAS), you will play a pivotal role in delivering high quality internal audit and advisory services to our Public Sector clients. You will work proactively, taking ownership of your responsibilities, while collaborating effectively with colleagues and maintaining regular, confident communication with BDO Senior Managers, Directors and Partners. You will be responsible for managing a limited portfolio of engagements, leading audits and specialist assignments, and supporting the development of junior team members. In doing so, you will build strong, trusted client relationships and make a meaningful contribution to the overall success of the team and service line. The role combines engagement and portfolio management with hands on delivery. Typically, you will spend around 50% of your time on management activities - such as engagement planning, portfolio oversight and project management - and 50% leading audits and undertaking specialist assignments, with this balance flexing in line with your experience and development. You'll be someone with: Relevant professional experience, with a strong focus on internal audit or equivalent risk and assurance work preferably in the Public Sector. A recognised professional qualification (e.g. CIA with QIAL, CMIIA/MIIA, CCAB or equivalent). Experience of planning and delivering audits, with the ability to exercise sound judgement and challenge constructively. Strong written and verbal communication skills, with the confidence to engage effectively with clients and stakeholders. Proficiency in MS Office and flowcharting tools; experience with internal audit systems and data analytics tools is advantageous, with training provided where required. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
A new career opportunity has arisen for a Full Time, Customer Service Advisor to join our client's Biggleswade office and be part of their on-line operations team, to help assist in the day to day running of their customer services department. This is a fantastic opportunity to join an exciting division of a large well-established business, with impressive offices and premises! Working within the electrical wholesales industry, this business is looking for individuals to join their team of up to 20 employees. This position will be dealing with a high-volume of in-bound calls on a daily basis. Customer Service Advisor Working Hours: Monday to Friday 8:00am - 5:30pm Annual Leave: Starting at 20 days plus Bank Holidays, rising with length of service to a max 25 days over a 5 year period. Free Parking available Impressive client premises and facilities Full time office based Salary: £12.95 per hour - salary progression route Responsibilities will include: Inbound & outbound calls to customers and Internal Branches. Processing customer's website placed product orders Processing internal Branch placed product orders Communicating with customers via on-line chat & e-mail communications Tracking orders and liaising with all courier networks, dealing with returns Problem solving as and when required Assisting customers when using business website, placing orders etc. offering support General office / customer service duties and administrative tasks Skills, Knowledge, Qualification & Experience: Computer literate Previous experience in an office-based Customer Services environment is essential. Customer telephone & email experience would be preferred. Good communication skills. Strong work ethic and able to use own initiative. Enjoy working with people and be able to work as part of a busy customer service team. Full training will be provided internally on our client's own in-house computer systems Successful applicants will need to be motivated, enthusiastic and hard working with a positive and friendly attitude. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data.
May 01, 2026
Full time
A new career opportunity has arisen for a Full Time, Customer Service Advisor to join our client's Biggleswade office and be part of their on-line operations team, to help assist in the day to day running of their customer services department. This is a fantastic opportunity to join an exciting division of a large well-established business, with impressive offices and premises! Working within the electrical wholesales industry, this business is looking for individuals to join their team of up to 20 employees. This position will be dealing with a high-volume of in-bound calls on a daily basis. Customer Service Advisor Working Hours: Monday to Friday 8:00am - 5:30pm Annual Leave: Starting at 20 days plus Bank Holidays, rising with length of service to a max 25 days over a 5 year period. Free Parking available Impressive client premises and facilities Full time office based Salary: £12.95 per hour - salary progression route Responsibilities will include: Inbound & outbound calls to customers and Internal Branches. Processing customer's website placed product orders Processing internal Branch placed product orders Communicating with customers via on-line chat & e-mail communications Tracking orders and liaising with all courier networks, dealing with returns Problem solving as and when required Assisting customers when using business website, placing orders etc. offering support General office / customer service duties and administrative tasks Skills, Knowledge, Qualification & Experience: Computer literate Previous experience in an office-based Customer Services environment is essential. Customer telephone & email experience would be preferred. Good communication skills. Strong work ethic and able to use own initiative. Enjoy working with people and be able to work as part of a busy customer service team. Full training will be provided internally on our client's own in-house computer systems Successful applicants will need to be motivated, enthusiastic and hard working with a positive and friendly attitude. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data.
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting ownership in the hands of the people who actually drive the business forward including those who protect it. Here, risk and compliance isn t a back-office function it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s first employee-owned law firms, you won t just advise the business, you ll own part of it no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly including profit share And this is because we are EMPLOYEE-OWNED one of a very small number of firms in the UK with this structure. Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". The 5th employee-owned law firm in the UK so you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. Last year was our biggest revenue year yet and we have ambitious and exciting plans for the future - there's still so much to do and achieve and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share via Employee Ownership Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing through Employee Ownership • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 01, 2026
Full time
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting ownership in the hands of the people who actually drive the business forward including those who protect it. Here, risk and compliance isn t a back-office function it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s first employee-owned law firms, you won t just advise the business, you ll own part of it no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly including profit share And this is because we are EMPLOYEE-OWNED one of a very small number of firms in the UK with this structure. Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". The 5th employee-owned law firm in the UK so you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. Last year was our biggest revenue year yet and we have ambitious and exciting plans for the future - there's still so much to do and achieve and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share via Employee Ownership Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing through Employee Ownership • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Health and Safety Manager Salary: 45,000 Location: Lewes, East Sussex (onsite) We're seeking a dedicated Health and Safety Manager to join a world-class opera house and arts organisation for a 12-month fixed-term contract. The role involves developing, implementing, and overseeing comprehensive health and safety practices across the organisation, ensuring compliance with legislation and fostering a proactive safety culture. The successful Health and Safety Manager will: Lead on the development, review, and communication of the organisation's H&S policies and procedures, advocating best practice. Oversee risk assessments, safety audits, and inspections across all operational areas, including complex productions and site-wide activities. Manage accident and incident reporting, investigations, and ensure statutory compliance with RIDDOR. Coordinate and deliver mandatory training programmes and safety inductions to all staff and contractors. Chair the monthly safety committee meetings, providing expert advice and facilitating continuous safety improvement. The ideal candidate will have: A NEBOSH General Certificate or equivalent and membership of IOSH Extensive knowledge of current health and safety legislation and proven experience advising at both strategic and operational levels. Ability to communicate effectively with all organisational tiers, influencing positive safety behaviours. Experience managing safety performance and incident investigations If you're driven to ensure safety excellence in a vibrant arts environment, we would love to hear from you. For more information or to apply please contact: Madeline Underwood at or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the Southeast of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
May 01, 2026
Full time
Health and Safety Manager Salary: 45,000 Location: Lewes, East Sussex (onsite) We're seeking a dedicated Health and Safety Manager to join a world-class opera house and arts organisation for a 12-month fixed-term contract. The role involves developing, implementing, and overseeing comprehensive health and safety practices across the organisation, ensuring compliance with legislation and fostering a proactive safety culture. The successful Health and Safety Manager will: Lead on the development, review, and communication of the organisation's H&S policies and procedures, advocating best practice. Oversee risk assessments, safety audits, and inspections across all operational areas, including complex productions and site-wide activities. Manage accident and incident reporting, investigations, and ensure statutory compliance with RIDDOR. Coordinate and deliver mandatory training programmes and safety inductions to all staff and contractors. Chair the monthly safety committee meetings, providing expert advice and facilitating continuous safety improvement. The ideal candidate will have: A NEBOSH General Certificate or equivalent and membership of IOSH Extensive knowledge of current health and safety legislation and proven experience advising at both strategic and operational levels. Ability to communicate effectively with all organisational tiers, influencing positive safety behaviours. Experience managing safety performance and incident investigations If you're driven to ensure safety excellence in a vibrant arts environment, we would love to hear from you. For more information or to apply please contact: Madeline Underwood at or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the Southeast of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200.00 Annual Salary Fully Work from Home Role Ideal for maintaining a work life balance while still being part of a team Details Start date: Varous start dates from 12th January 2026, 9th Febuary 2026 and 9th March 2026 Location: Work from Home Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind
May 01, 2026
Full time
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200.00 Annual Salary Fully Work from Home Role Ideal for maintaining a work life balance while still being part of a team Details Start date: Varous start dates from 12th January 2026, 9th Febuary 2026 and 9th March 2026 Location: Work from Home Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As an Assistant Manager within our Risk Advisory Services (RAS) team, you will play a key role in delivering high quality internal audit and advisory engagements for a diverse range of clients. You will take responsibility for leading defined engagements or workstreams, supporting engagement planning and delivery, and ensuring work is completed to a high standard in line with BDO methodology. You will work closely with Managers, Senior Managers, Directors and Partners, building trusted client relationships and contributing to the effective delivery of engagements. Alongside this, you will support the development of junior team members and continue to build your technical capability, professional judgement and leadership skills as you progress towards Manager level. The role combines engagement and portfolio management with hands on delivery. Typically, you will spend around 50% of your time on management activities-such as engagement planning, portfolio oversight and project management-and 50% leading audits and undertaking specialist assignments, with this balance flexing in line with your experience and development. You'll be someone with: Relevant experience in internal audit or equivalent risk and assurance work, with involvement in planning, delivering and reviewing audit or advisory engagements. An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. Experience in risk management, internal audit or systems / controls testing, with the ability to apply this knowledge pragmatically across different client environments. A recognised professional qualification, or working towards one (e.g. CIA / CMIIA / MIIA, CCAB or equivalent). Strong written and verbal communication skills, with the confidence to engage effectively with clients and stakeholders. Good organisational and time management skills, with the ability to manage multiple assignments and contribute to the delivery of a small portfolio of client engagements under manager oversight. A collaborative and development focused approach, with an interest in supporting and coaching junior team members, flexibility to travel to client sites as required, and an interest in using data analytics or emerging AI enabled audit techniques. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 01, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As an Assistant Manager within our Risk Advisory Services (RAS) team, you will play a key role in delivering high quality internal audit and advisory engagements for a diverse range of clients. You will take responsibility for leading defined engagements or workstreams, supporting engagement planning and delivery, and ensuring work is completed to a high standard in line with BDO methodology. You will work closely with Managers, Senior Managers, Directors and Partners, building trusted client relationships and contributing to the effective delivery of engagements. Alongside this, you will support the development of junior team members and continue to build your technical capability, professional judgement and leadership skills as you progress towards Manager level. The role combines engagement and portfolio management with hands on delivery. Typically, you will spend around 50% of your time on management activities-such as engagement planning, portfolio oversight and project management-and 50% leading audits and undertaking specialist assignments, with this balance flexing in line with your experience and development. You'll be someone with: Relevant experience in internal audit or equivalent risk and assurance work, with involvement in planning, delivering and reviewing audit or advisory engagements. An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. Experience in risk management, internal audit or systems / controls testing, with the ability to apply this knowledge pragmatically across different client environments. A recognised professional qualification, or working towards one (e.g. CIA / CMIIA / MIIA, CCAB or equivalent). Strong written and verbal communication skills, with the confidence to engage effectively with clients and stakeholders. Good organisational and time management skills, with the ability to manage multiple assignments and contribute to the delivery of a small portfolio of client engagements under manager oversight. A collaborative and development focused approach, with an interest in supporting and coaching junior team members, flexibility to travel to client sites as required, and an interest in using data analytics or emerging AI enabled audit techniques. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Our client Scottish Power are currently recruiting for an Environmental Advisor (GIS) to join their team based in Cambuslang on a contract basis initially. For more information on this role see below: Purpose In this role of Environmental Advisor (GIS), you will support our environmental operations through geospatial data analysis, mapping, and technical assistance. The successful candidate will work in our environmental team to analyse site conditions, monitor environmental parameters, and create detailed maps and visualisations that support our practices. Responsibilities Comply with internal Environmental Management System to preserve ISO 14001 accreditation. • Provide support and advice to project team prior and throughout construction period to achieve compliance with the statutory environmental requirements. • Sustain and improve Environmental Procedures to identify and respond to emerging environmental legislation relevant to construction activities. • Provide proactive, specialist guidance and advice regarding environmental controls, constraints and legislation specific to the project. • Develop and implement new methods, techniques and practices to improve environmental performance. • Develop an Environmental Management Plan for the project ensuring that the findings of the surveys and any licences are included. • Liaise directly with regulators/ stakeholders (such as, but not limited to: Nature Scot) throughout the project. • Manage environmental monitoring and inspection programs to effectively document operational performance, compliance and prepare timely reports required for both internal and external distribution. • Support the investigation and reporting of environmental incidents. • Develop and deliver environmental training and awareness initiatives. • Review Contractors environmental documentation with particular emphasis on environmental regulations and requirements. Data Management & Analysis • Collect, process, and maintain geospatial data related to development sites and environmental conditions • Create and update GIS databases for project locations, equipment placement, and environmental monitoring survey findings • Generate regular reports on environmental parameters and environmental conditions Documentation & Compliance • Maintain detailed documentation of GIS workflows and data sources • Ensure all geospatial products meet industry standards and regulatory requirements • Assist with project development and environmental baseline assessments • Support compliance reporting through spatial analysis and mapping Skills & Requirements We are looking for individuals who have proven experience of environmental management, including working knowledge of ISO 14001, environmental auditing, and dealing with the environmental regulator, ideally within a commercially focused utility, service or construction business. You will also have experience, knowledge and good understanding of ecological and hydrological aspects on construction sites, along with the following: • Educated to a degree level in a relevant environmental discipline is essential. • In-depth knowledge of current and developing environmental legislation is essential. • Strong influencing and consulting/ communication skills. • Excellent written and verbal communication skills and a confident speaker • Sound planning and analysis skills - anticipate problems and plan solutions. • Experience of collaboration with contractors. • Membership of Professional body relevant to this role is desirable. • Environmental Auditing qualification is desirable. To be successful in a role you will need to demonstrate as minimum : • Bachelors degree in Geography, GIS, Environmental Science, Marine Science, or related field • 2-5 years of professional GIS experience OR • 3+ years experience in on site Environmental Role within an engineering or construction related environment • Proficiency in QGIS, ESRI ArcGIS Desktop and ArcGIS Online • Knowledge and experience of spatial databases and data formats (shapefiles, geodatabases, rasters) • Familiarity with GPS equipment and data collection methods • Strong analytical and problem-solving abilities • Excellent attention to detail and data quality control • Computer literacy & working knowledge of Microsoft Packages • Degree in an environmental discipline • In-depth knowledge of current and developing environmental legislation • Good understanding of ecological and hydrological aspects on construction sites • CSCS card or Safety Passport • Current valid driving licence
May 01, 2026
Contractor
Our client Scottish Power are currently recruiting for an Environmental Advisor (GIS) to join their team based in Cambuslang on a contract basis initially. For more information on this role see below: Purpose In this role of Environmental Advisor (GIS), you will support our environmental operations through geospatial data analysis, mapping, and technical assistance. The successful candidate will work in our environmental team to analyse site conditions, monitor environmental parameters, and create detailed maps and visualisations that support our practices. Responsibilities Comply with internal Environmental Management System to preserve ISO 14001 accreditation. • Provide support and advice to project team prior and throughout construction period to achieve compliance with the statutory environmental requirements. • Sustain and improve Environmental Procedures to identify and respond to emerging environmental legislation relevant to construction activities. • Provide proactive, specialist guidance and advice regarding environmental controls, constraints and legislation specific to the project. • Develop and implement new methods, techniques and practices to improve environmental performance. • Develop an Environmental Management Plan for the project ensuring that the findings of the surveys and any licences are included. • Liaise directly with regulators/ stakeholders (such as, but not limited to: Nature Scot) throughout the project. • Manage environmental monitoring and inspection programs to effectively document operational performance, compliance and prepare timely reports required for both internal and external distribution. • Support the investigation and reporting of environmental incidents. • Develop and deliver environmental training and awareness initiatives. • Review Contractors environmental documentation with particular emphasis on environmental regulations and requirements. Data Management & Analysis • Collect, process, and maintain geospatial data related to development sites and environmental conditions • Create and update GIS databases for project locations, equipment placement, and environmental monitoring survey findings • Generate regular reports on environmental parameters and environmental conditions Documentation & Compliance • Maintain detailed documentation of GIS workflows and data sources • Ensure all geospatial products meet industry standards and regulatory requirements • Assist with project development and environmental baseline assessments • Support compliance reporting through spatial analysis and mapping Skills & Requirements We are looking for individuals who have proven experience of environmental management, including working knowledge of ISO 14001, environmental auditing, and dealing with the environmental regulator, ideally within a commercially focused utility, service or construction business. You will also have experience, knowledge and good understanding of ecological and hydrological aspects on construction sites, along with the following: • Educated to a degree level in a relevant environmental discipline is essential. • In-depth knowledge of current and developing environmental legislation is essential. • Strong influencing and consulting/ communication skills. • Excellent written and verbal communication skills and a confident speaker • Sound planning and analysis skills - anticipate problems and plan solutions. • Experience of collaboration with contractors. • Membership of Professional body relevant to this role is desirable. • Environmental Auditing qualification is desirable. To be successful in a role you will need to demonstrate as minimum : • Bachelors degree in Geography, GIS, Environmental Science, Marine Science, or related field • 2-5 years of professional GIS experience OR • 3+ years experience in on site Environmental Role within an engineering or construction related environment • Proficiency in QGIS, ESRI ArcGIS Desktop and ArcGIS Online • Knowledge and experience of spatial databases and data formats (shapefiles, geodatabases, rasters) • Familiarity with GPS equipment and data collection methods • Strong analytical and problem-solving abilities • Excellent attention to detail and data quality control • Computer literacy & working knowledge of Microsoft Packages • Degree in an environmental discipline • In-depth knowledge of current and developing environmental legislation • Good understanding of ecological and hydrological aspects on construction sites • CSCS card or Safety Passport • Current valid driving licence
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As an Assistant Manager within our Risk Advisory Services (RAS) team, you will play a key role in delivering high quality internal audit and advisory engagements for a diverse range of clients. You will take responsibility for leading defined engagements or workstreams, supporting engagement planning and delivery, and ensuring work is completed to a high standard in line with BDO methodology. You will work closely with Managers, Senior Managers, Directors and Partners, building trusted client relationships and contributing to the effective delivery of engagements. Alongside this, you will support the development of junior team members and continue to build your technical capability, professional judgement and leadership skills as you progress towards Manager level. The role combines engagement and portfolio management with hands on delivery. Typically, you will spend around 50% of your time on management activities-such as engagement planning, portfolio oversight and project management-and 50% leading audits and undertaking specialist assignments, with this balance flexing in line with your experience and development. You'll be someone with: Relevant experience in internal audit or equivalent risk and assurance work, with involvement in planning, delivering and reviewing audit or advisory engagements. An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. Experience in risk management, internal audit or systems / controls testing, with the ability to apply this knowledge pragmatically across different client environments. A recognised professional qualification, or working towards one (e.g. CIA / CMIIA / MIIA, CCAB or equivalent). Strong written and verbal communication skills, with the confidence to engage effectively with clients and stakeholders. Good organisational and time management skills, with the ability to manage multiple assignments and contribute to the delivery of a small portfolio of client engagements under manager oversight. A collaborative and development focused approach, with an interest in supporting and coaching junior team members, flexibility to travel to client sites as required, and an interest in using data analytics or emerging AI enabled audit techniques. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 01, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As an Assistant Manager within our Risk Advisory Services (RAS) team, you will play a key role in delivering high quality internal audit and advisory engagements for a diverse range of clients. You will take responsibility for leading defined engagements or workstreams, supporting engagement planning and delivery, and ensuring work is completed to a high standard in line with BDO methodology. You will work closely with Managers, Senior Managers, Directors and Partners, building trusted client relationships and contributing to the effective delivery of engagements. Alongside this, you will support the development of junior team members and continue to build your technical capability, professional judgement and leadership skills as you progress towards Manager level. The role combines engagement and portfolio management with hands on delivery. Typically, you will spend around 50% of your time on management activities-such as engagement planning, portfolio oversight and project management-and 50% leading audits and undertaking specialist assignments, with this balance flexing in line with your experience and development. You'll be someone with: Relevant experience in internal audit or equivalent risk and assurance work, with involvement in planning, delivering and reviewing audit or advisory engagements. An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. Experience in risk management, internal audit or systems / controls testing, with the ability to apply this knowledge pragmatically across different client environments. A recognised professional qualification, or working towards one (e.g. CIA / CMIIA / MIIA, CCAB or equivalent). Strong written and verbal communication skills, with the confidence to engage effectively with clients and stakeholders. Good organisational and time management skills, with the ability to manage multiple assignments and contribute to the delivery of a small portfolio of client engagements under manager oversight. A collaborative and development focused approach, with an interest in supporting and coaching junior team members, flexibility to travel to client sites as required, and an interest in using data analytics or emerging AI enabled audit techniques. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Retail Advisor Salary: £13.66 per hour Working hours: 22 Location: Folkstone What's in it for you? £13.66 per hour + on-target commission - rewarding your performance and drive 24/7 Online GP access for you and your immediate family - because your wellbeing matters Market-leading paid carer's leave - supporting you when your loved ones need you most Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products - saving you hundreds every year Career development support - carve your own path with training and progression opportunities Season Ticket Travel Loan - making your commute more affordable Volunteering days - give back to your community with paid time off Optional Private Healthcare and Dental - extra peace of mind for you and your family. At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
May 01, 2026
Full time
Retail Advisor Salary: £13.66 per hour Working hours: 22 Location: Folkstone What's in it for you? £13.66 per hour + on-target commission - rewarding your performance and drive 24/7 Online GP access for you and your immediate family - because your wellbeing matters Market-leading paid carer's leave - supporting you when your loved ones need you most Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products - saving you hundreds every year Career development support - carve your own path with training and progression opportunities Season Ticket Travel Loan - making your commute more affordable Volunteering days - give back to your community with paid time off Optional Private Healthcare and Dental - extra peace of mind for you and your family. At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Customer Service Advisor - Bi Lingual (EU Speaker) Location: London - The Verdant Office, 150 Aldersgate St, Barbican, London EC1A 4AB Work Model: In-office, 5 days per week Start Date: ASAP (contract until 31 December 2026) Pay Rate: 13.85 per hour Working Hours: 9:00 AM - 6:00 PM (1-hour lunch break) What you'll be doing: Our client is hiring a dedicated Logistics Service Account Management Coordinator to support TikTok Shop sellers across the EU, focusing on logistics operations. You'll work closely with top sellers to resolve queries, provide guidance, and coordinate with internal teams to ensure a seamless experience. Your role involves managing seller enquiries, investigating issues using data tools, and collaborating with logistics and customer support teams to deliver high-quality service. You will also educate sellers on platform policies and identify opportunities for process improvements. What you'll bring: Excellent written communication skills in English and one EU language (Spanish, French, German, or Italian) Experience in customer service or handling escalations Ability to thrive in a fast-paced, dynamic environment with adaptability Proficiency with digital tools, dashboards, and data analysis systems Strong problem-solving skills with a proactive approach and ownership mindset Preferred skills: Background in logistics, e-commerce, shipping, or warehousing (desirable) Experience working with CRM systems and data tools High attention to detail and organisational skills Tech-savvy with quick learning ability Experience coordinating across multiple teams and stakeholders Language requirements: Fluency in English Proficiency in at least one EU language (Spanish, French, German, or Italian) - Polish speakers are encouraged to apply. Join a vibrant team supporting innovative e-commerce solutions and enjoy a role that combines problem-solving with meaningful stakeholder engagement. If you're passionate about delivering excellent service and working in a collaborative environment, we'd love to hear from you!
May 01, 2026
Seasonal
Customer Service Advisor - Bi Lingual (EU Speaker) Location: London - The Verdant Office, 150 Aldersgate St, Barbican, London EC1A 4AB Work Model: In-office, 5 days per week Start Date: ASAP (contract until 31 December 2026) Pay Rate: 13.85 per hour Working Hours: 9:00 AM - 6:00 PM (1-hour lunch break) What you'll be doing: Our client is hiring a dedicated Logistics Service Account Management Coordinator to support TikTok Shop sellers across the EU, focusing on logistics operations. You'll work closely with top sellers to resolve queries, provide guidance, and coordinate with internal teams to ensure a seamless experience. Your role involves managing seller enquiries, investigating issues using data tools, and collaborating with logistics and customer support teams to deliver high-quality service. You will also educate sellers on platform policies and identify opportunities for process improvements. What you'll bring: Excellent written communication skills in English and one EU language (Spanish, French, German, or Italian) Experience in customer service or handling escalations Ability to thrive in a fast-paced, dynamic environment with adaptability Proficiency with digital tools, dashboards, and data analysis systems Strong problem-solving skills with a proactive approach and ownership mindset Preferred skills: Background in logistics, e-commerce, shipping, or warehousing (desirable) Experience working with CRM systems and data tools High attention to detail and organisational skills Tech-savvy with quick learning ability Experience coordinating across multiple teams and stakeholders Language requirements: Fluency in English Proficiency in at least one EU language (Spanish, French, German, or Italian) - Polish speakers are encouraged to apply. Join a vibrant team supporting innovative e-commerce solutions and enjoy a role that combines problem-solving with meaningful stakeholder engagement. If you're passionate about delivering excellent service and working in a collaborative environment, we'd love to hear from you!
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting ownership in the hands of the people who actually drive the business forward including those who protect it. Here, risk and compliance isn t a back-office function it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s first employee-owned law firms, you won t just advise the business, you ll own part of it no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly including profit share And this is because we are EMPLOYEE-OWNED one of a very small number of firms in the UK with this structure. Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". The 5th employee-owned law firm in the UK so you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. Last year was our biggest revenue year yet and we have ambitious and exciting plans for the future - there's still so much to do and achieve and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share via Employee Ownership Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing through Employee Ownership • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 01, 2026
Full time
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting ownership in the hands of the people who actually drive the business forward including those who protect it. Here, risk and compliance isn t a back-office function it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s first employee-owned law firms, you won t just advise the business, you ll own part of it no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly including profit share And this is because we are EMPLOYEE-OWNED one of a very small number of firms in the UK with this structure. Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". The 5th employee-owned law firm in the UK so you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. Last year was our biggest revenue year yet and we have ambitious and exciting plans for the future - there's still so much to do and achieve and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share via Employee Ownership Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing through Employee Ownership • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £29,120 annual salary Ideal for maintaining a work life balance while still being part of a team Details Start date: 19th January 2026 Location: Work from Home - Nightshift Training: Train from Home between hours on 9am and 5pm Monday to Friday for 3 weeks until 9th Febuary 2026. After this you will go on nightshift rotation. Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 5pm in the evening to 1am in the morning Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.
May 01, 2026
Full time
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £29,120 annual salary Ideal for maintaining a work life balance while still being part of a team Details Start date: 19th January 2026 Location: Work from Home - Nightshift Training: Train from Home between hours on 9am and 5pm Monday to Friday for 3 weeks until 9th Febuary 2026. After this you will go on nightshift rotation. Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 5pm in the evening to 1am in the morning Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner.
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting ownership in the hands of the people who actually drive the business forward including those who protect it. Here, risk and compliance isn t a back-office function it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s first employee-owned law firms, you won t just advise the business, you ll own part of it no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly including profit share And this is because we are EMPLOYEE-OWNED one of a very small number of firms in the UK with this structure. Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". The 5th employee-owned law firm in the UK so you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. Last year was our biggest revenue year yet and we have ambitious and exciting plans for the future - there's still so much to do and achieve and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share via Employee Ownership Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing through Employee Ownership • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 01, 2026
Full time
The title might look familiar but life at Hedges is anything but. We know the challenges that come with risk and compliance roles in legal practice firefighting, box-ticking, outdated systems, and being brought in after decisions are made. That s not how we do things. At Hedges Law , we ve reimagined the traditional model by putting ownership in the hands of the people who actually drive the business forward including those who protect it. Here, risk and compliance isn t a back-office function it s a strategic voice at the table, shaping decisions, policies and safeguards alongside people who are genuinely invested in the firm s long-term success. And as one of the UK s first employee-owned law firms, you won t just advise the business, you ll own part of it no waiting around for a Financial Freedom Day that may never come. We also understand what drives experienced Solicitor / Lawyers and how frustrating it can be to feel undervalued, brought in too late to influence decisions, stuck enforcing outdated processes, or held back by slow-moving leadership and limited commercial input. If that sounds familiar, it s worth reading on. At Hedges, our people are: • Empowered (your voice genuinely shapes the business) • Valued as strategic contributors, not gatekeepers • Trusted to balance compliance with commerciality • Challenged in a progressive, forward-thinking firm • Supported with modern systems and processes • Accelerated in their development • Rewarded properly including profit share And this is because we are EMPLOYEE-OWNED one of a very small number of firms in the UK with this structure. Fancy a confidential coffee and chat (virtual or otherwise)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". The 5th employee-owned law firm in the UK so you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. Last year was our biggest revenue year yet and we have ambitious and exciting plans for the future - there's still so much to do and achieve and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Solicitor / Risk & Compliance Lead Hybrid Working 3 Days Per Week Competitive Salary Plus: Extensive Benefits Including Company Profit Share via Employee Ownership Reporting to: Managing Director Why this role matters As Head of Risk & Compliance , you ll play a key role in shaping how the firm operates, grows, and protects its reputation. This isn t about maintaining the status quo. It s about building robust, intelligent, commercially aware frameworks that enable the firm to thrive. About the role Your role will centre on identifying and mitigating risk across the business, ensuring that robust, effective policies and procedures are not only in place but consistently followed. You ll act as a key compliance advisor to the firm, providing guidance that balances regulatory requirements with commercial awareness. You will oversee AML and KYC processes, take on COLP responsibilities, and manage all aspects of data protection and GDPR compliance. Regular file reviews and regulatory audits will form part of your remit, alongside handling complaints and claims with professionalism and care. In addition, you ll manage CQS and panel memberships, deliver training to staff on risk and compliance matters, and play a key role in supporting the firm s Professional Indemnity renewal process. About you You re not just technically strong you re someone who can engage, influence and lead. • Qualified Solicitor - likely 5+ years PQE • Strong experience in Risk & Compliance within a legal environment • Deep understanding of legal and regulatory obligations • Commercially aware with a pragmatic approach • Excellent communication and stakeholder engagement skills • Confident advising at all levels of the business • Strong IT skills and openness to innovation • Engaging, approachable and a natural people person • Detail-oriented with strong analytical skills • Positive, proactive and solutions-focused • Calm under pressure and able to meet deadlines • A true team player who supports colleagues • Always looking to improve systems and ways of working Benefits • 25/28 days annual leave (pro rata) plus statutory holidays • Life Insurance • Company pension • Profit sharing through Employee Ownership • Salary sacrifice options • Paperless technology to make your life easier • Coaching & personal development • A genuinely people-first culture • High calibre, supportive team The Bigger Picture We have ambitious plans, exciting growth ahead, and a clear vision for the future. And we re looking for someone who wants to be part of that journey. If you re ready to move from being a compliance function to being a strategic leader and business owner Let s start with a confidential coffee and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
