CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Maintenance Planner/Scheduler. CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Maintenance Scheduler to join the team. You will be remote with potential to go to Orsted sites in the UK. The purpose of this role is to ensure the effective execution of all maintenance work control processes for the client Orsted across EMEA (UK/Germany/Netherlands/Poland). The post holder is responsible for the efficient and effective planning and batching of all resources through self delivery or third party to conduct maintenance activities, which result in appropriate service delivery, maximize resource productivity and minimize customer business interruptions. Key Accountabilities Raising and scheduling PPM works and closing out including filing and checking of all documentation and compliance documents Scheduling of third-party PPM Suppliers Closure and raising of PPM remedial works Authorisation and allocation of all Service requests Organise, co-ordinate, control and follow up the day-to-day operations of the team with minimal instruction from the Technical Service Manager Optimise efficiently the proactive and preventative maintenance of client buildings and assets Provide the details and justifications of resources such as materials, tools, equipment and man power required for the execution of works and projects and arrange to report any shortage in these resources Communicate with the client regarding issues and service levels of the job Liaise with supervisors for procurement (materials and purchase orders) Review work order completion to identify deviations from plan and performance Ensure all work orders are planned in line with both client/CBRE procedures and that all compliance and statutory requirements are met Coordinate with all disciplines to ensure multi-trade work orders are carried out in a professional and satisfactory manner ie. Small projects including moves Contribute to the development of local planning processes Develop relationships with all client representatives Helpdesk and supervisory support The screening of all non-PPM work orders for your areas What You'll Need In depth experience of CMMS systems Engineering qualification or equivalent (desirable) IOSH/NEBOSH for compliance awareness (desirable) Experience if working in a highly regulated industrial environment Scheduling / Planning experience Extensive organizational skills with a strong inquisitive mindset. Experience in working with technicians and 3rd party to plan works whose first language may not be English. Ability to follow basic work routines and standards in the application of work, a good problem solving attitude. Communication skills to exchange straightforward information. Excellent client relationship skills. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Apr 24, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Maintenance Planner/Scheduler. CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Maintenance Scheduler to join the team. You will be remote with potential to go to Orsted sites in the UK. The purpose of this role is to ensure the effective execution of all maintenance work control processes for the client Orsted across EMEA (UK/Germany/Netherlands/Poland). The post holder is responsible for the efficient and effective planning and batching of all resources through self delivery or third party to conduct maintenance activities, which result in appropriate service delivery, maximize resource productivity and minimize customer business interruptions. Key Accountabilities Raising and scheduling PPM works and closing out including filing and checking of all documentation and compliance documents Scheduling of third-party PPM Suppliers Closure and raising of PPM remedial works Authorisation and allocation of all Service requests Organise, co-ordinate, control and follow up the day-to-day operations of the team with minimal instruction from the Technical Service Manager Optimise efficiently the proactive and preventative maintenance of client buildings and assets Provide the details and justifications of resources such as materials, tools, equipment and man power required for the execution of works and projects and arrange to report any shortage in these resources Communicate with the client regarding issues and service levels of the job Liaise with supervisors for procurement (materials and purchase orders) Review work order completion to identify deviations from plan and performance Ensure all work orders are planned in line with both client/CBRE procedures and that all compliance and statutory requirements are met Coordinate with all disciplines to ensure multi-trade work orders are carried out in a professional and satisfactory manner ie. Small projects including moves Contribute to the development of local planning processes Develop relationships with all client representatives Helpdesk and supervisory support The screening of all non-PPM work orders for your areas What You'll Need In depth experience of CMMS systems Engineering qualification or equivalent (desirable) IOSH/NEBOSH for compliance awareness (desirable) Experience if working in a highly regulated industrial environment Scheduling / Planning experience Extensive organizational skills with a strong inquisitive mindset. Experience in working with technicians and 3rd party to plan works whose first language may not be English. Ability to follow basic work routines and standards in the application of work, a good problem solving attitude. Communication skills to exchange straightforward information. Excellent client relationship skills. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
My client is looking to recruit an experienced Operations Support to join their team in London. As Operations Support you will serve as a crucial component in supporting the operation of our organization. Your primary responsibility will be to support the business with planned, preventive, reactive maintenance and quoted works across our client base. The success of this role depends upon your experience in helpdesk facilities-related service requests, ensuring timely resolution of issues, and maintaining high levels of customer satisfaction. This role acts as the central point of contact for all facilities support queries, liaising with internal teams, contractors, and stakeholders. Mon Fri 8am 5pm ( musty have flexibility) Opportunity to work Hybrid Responsibilities Helpdesk Operations Act as the first point of contact for all facilities-related requests (e.g. Soft and hard FM). Log, track, and manage service requests using a CAFM/helpdesk system. Prioritise and assign jobs based on urgency and SLA requirements. Pricing and Commercial Management Price and issue quotes for all planned and reactive jobs Track various quoted works costs and labour to ensure delivery of Commercially Profitable quoted works in a timely manner Create and dispatch work orders to internal teams or external contractors. Monitor progress and ensure timely completion of tasks. Close jobs accurately with proper documentation and updates. Customer Service Provide timely updates to clients and internal stakeholders. Handle queries, complaints, and escalations professionally. Ensure high levels of customer satisfaction and service delivery. Coordination & Communication Liaise with engineers, technicians, and service providers. Coordinate planned and reactive maintenance activities. Ensure all equipment and machinery is arranged Reporting & Administration Maintain accurate records of all helpdesk activities. Generate reports on KPIs, SLAs, response times, and performance. Support audits and compliance requirements. System & Process Management Ensure data accuracy within CAFM/helpdesk systems. Identify process improvements to enhance efficiency. Support implementation of new systems or procedures Additional responsibilities: • Supports the preparation and coordination of tender submissions, ensuring accuracy, consistency, and compliance with client specifications. • Maintains robust sales pipeline governance, supporting pricing validation and bid quality assurance. Qualifications Desirable • Background in Facilities Management or Business Administration. • Customer service or FM-related certifications. • Understanding of SLAs, KPIs, and compliance standards. Requirements / Skills • Previous experience in a helpdesk, customer service, or facilities management role. • Familiarity with CAFM systems (e.g., Concept, Maximo, ServiceNow, etc.). • Strong organisational and multitasking skills. • Excellent communication and interpersonal abilities. • Ability to prioritise workload in a fast-paced environment. • Good IT skills (MS Office, especially Excel).
Apr 23, 2026
Full time
My client is looking to recruit an experienced Operations Support to join their team in London. As Operations Support you will serve as a crucial component in supporting the operation of our organization. Your primary responsibility will be to support the business with planned, preventive, reactive maintenance and quoted works across our client base. The success of this role depends upon your experience in helpdesk facilities-related service requests, ensuring timely resolution of issues, and maintaining high levels of customer satisfaction. This role acts as the central point of contact for all facilities support queries, liaising with internal teams, contractors, and stakeholders. Mon Fri 8am 5pm ( musty have flexibility) Opportunity to work Hybrid Responsibilities Helpdesk Operations Act as the first point of contact for all facilities-related requests (e.g. Soft and hard FM). Log, track, and manage service requests using a CAFM/helpdesk system. Prioritise and assign jobs based on urgency and SLA requirements. Pricing and Commercial Management Price and issue quotes for all planned and reactive jobs Track various quoted works costs and labour to ensure delivery of Commercially Profitable quoted works in a timely manner Create and dispatch work orders to internal teams or external contractors. Monitor progress and ensure timely completion of tasks. Close jobs accurately with proper documentation and updates. Customer Service Provide timely updates to clients and internal stakeholders. Handle queries, complaints, and escalations professionally. Ensure high levels of customer satisfaction and service delivery. Coordination & Communication Liaise with engineers, technicians, and service providers. Coordinate planned and reactive maintenance activities. Ensure all equipment and machinery is arranged Reporting & Administration Maintain accurate records of all helpdesk activities. Generate reports on KPIs, SLAs, response times, and performance. Support audits and compliance requirements. System & Process Management Ensure data accuracy within CAFM/helpdesk systems. Identify process improvements to enhance efficiency. Support implementation of new systems or procedures Additional responsibilities: • Supports the preparation and coordination of tender submissions, ensuring accuracy, consistency, and compliance with client specifications. • Maintains robust sales pipeline governance, supporting pricing validation and bid quality assurance. Qualifications Desirable • Background in Facilities Management or Business Administration. • Customer service or FM-related certifications. • Understanding of SLAs, KPIs, and compliance standards. Requirements / Skills • Previous experience in a helpdesk, customer service, or facilities management role. • Familiarity with CAFM systems (e.g., Concept, Maximo, ServiceNow, etc.). • Strong organisational and multitasking skills. • Excellent communication and interpersonal abilities. • Ability to prioritise workload in a fast-paced environment. • Good IT skills (MS Office, especially Excel).
Building a sustainable tomorrow BAM FM is recruiting a Site Technician to join our team. The Site Technician will be based at Tudor Grange Academy in Redditch. Working 40 weeks per year. Working 37.5 Hours per week Monday - Friday. Shift times to be confirmed Among many support services our enhanced family friendly package includes: Men s and Women s health, fertility support, maternity, paternity and shared parental leave, fostering leave, menopause support, carer leave, surrogacy and adoption support. Making Possible In conjunction with common roles the technician will be multi-skilled carrying out planned preventative maintenance (PPM) and reactive maintenance in line with BAM FM HR, H&S, Quality and Environmental policies and procedures. Principle Accountabilities: • Responding to daily requests/enquiries, and resolving problems presented by Authority representatives, building users and other BAM FM staff. • Proactive and flexible approach to general site maintenance issues and porterage duties. • Deliver a high level of customer satisfaction based on speed of response and completion rates. • Development and management of ongoing and routine maintenance programs. • Provide sufficient details to enable accurate purchasing of spares and consumables via the helpdesk. • Responsible for the safe and secure storage of spare parts, materials, tools and consumables. • Ensure self-reporting of maintenance issues are reported and dealt with in a timely manner. • Providing technical support to others when requested. • Adhere to health & safety standards as per company procedures for external contractors. • Carry out risk and method statements. • To carry out daily room set-ups and porterage requests. • Manage the BMS system and run monthly reports. • Provide emergency access to the school site and out-of-hours cover for maintenance emergencies. • Any other duties as required. What s in it for you? A challenging and continuously changing environment in a forward-thinking organisation. In addition to an attractive salary, we support further personal growth and development. What do you bring to the role? • Experience in working to a high level in one or more specific trade disciplines. • Ability to work both individually and as part of a team. • Ability to use own initiative. • Good communication and interpersonal skills. • Ability to meet deadlines. • Good IT skills. • Full Driving licence. • Experience of working in an educational institution would be advantageous. About BAM BAM FM is one of the UK's leading facilities management companies, providing a wide range of services to essential public services and major commercial organisations. Our aim is to improve your efficiency, reduce your carbon footprint and enhance wellbeing for your service users. We design and deliver better services across the education, healthcare, retail and commercial sectors. Building a sustainable tomorrow. That s our mission and our promise at BAM. It s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you. A DBS will be required for this role. "Join us in Making Possible".
Apr 23, 2026
Full time
Building a sustainable tomorrow BAM FM is recruiting a Site Technician to join our team. The Site Technician will be based at Tudor Grange Academy in Redditch. Working 40 weeks per year. Working 37.5 Hours per week Monday - Friday. Shift times to be confirmed Among many support services our enhanced family friendly package includes: Men s and Women s health, fertility support, maternity, paternity and shared parental leave, fostering leave, menopause support, carer leave, surrogacy and adoption support. Making Possible In conjunction with common roles the technician will be multi-skilled carrying out planned preventative maintenance (PPM) and reactive maintenance in line with BAM FM HR, H&S, Quality and Environmental policies and procedures. Principle Accountabilities: • Responding to daily requests/enquiries, and resolving problems presented by Authority representatives, building users and other BAM FM staff. • Proactive and flexible approach to general site maintenance issues and porterage duties. • Deliver a high level of customer satisfaction based on speed of response and completion rates. • Development and management of ongoing and routine maintenance programs. • Provide sufficient details to enable accurate purchasing of spares and consumables via the helpdesk. • Responsible for the safe and secure storage of spare parts, materials, tools and consumables. • Ensure self-reporting of maintenance issues are reported and dealt with in a timely manner. • Providing technical support to others when requested. • Adhere to health & safety standards as per company procedures for external contractors. • Carry out risk and method statements. • To carry out daily room set-ups and porterage requests. • Manage the BMS system and run monthly reports. • Provide emergency access to the school site and out-of-hours cover for maintenance emergencies. • Any other duties as required. What s in it for you? A challenging and continuously changing environment in a forward-thinking organisation. In addition to an attractive salary, we support further personal growth and development. What do you bring to the role? • Experience in working to a high level in one or more specific trade disciplines. • Ability to work both individually and as part of a team. • Ability to use own initiative. • Good communication and interpersonal skills. • Ability to meet deadlines. • Good IT skills. • Full Driving licence. • Experience of working in an educational institution would be advantageous. About BAM BAM FM is one of the UK's leading facilities management companies, providing a wide range of services to essential public services and major commercial organisations. Our aim is to improve your efficiency, reduce your carbon footprint and enhance wellbeing for your service users. We design and deliver better services across the education, healthcare, retail and commercial sectors. Building a sustainable tomorrow. That s our mission and our promise at BAM. It s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you. A DBS will be required for this role. "Join us in Making Possible".
Building a sustainable tomorrow BAM FM is recruiting a Site Technician to join our team. The Site Technician will be based at Tudor Grange Dingle Lane Academy In Solihull. Working 40 weeks per year. Working 37.5 Hours per week. Shift times to be confirmed Pay: £12.21 per Hour. Among many support services our enhanced family friendly package includes: Men s and Women s health, fertility support, maternity, paternity and shared parental leave, fostering leave, menopause support, carer leave, surrogacy and adoption support. Making Possible In conjunction with common roles the technician will be multi-skilled carrying out planned preventative maintenance (PPM) and reactive maintenance in line with BAM FM HR, H&S, Quality and Environmental policies and procedures. Principle Accountabilities: • Responding to daily requests/enquiries, and resolving problems presented by Authority representatives, building users and other BAM FM staff. • Proactive and flexible approach to general site maintenance issues and porterage duties. • Deliver a high level of customer satisfaction based on speed of response and completion rates. • Development and management of ongoing and routine maintenance programs. • Provide sufficient details to enable accurate purchasing of spares and consumables via the helpdesk. • Responsible for the safe and secure storage of spare parts, materials, tools and consumables. • Ensure self-reporting of maintenance issues are reported and dealt with in a timely manner. • Providing technical support to others when requested. • Adhere to health & safety standards as per company procedures for external contractors. • Carry out risk and method statements. • To carry out daily room set-ups and porterage requests. • Manage the BMS system and run monthly reports. • Provide emergency access to the school site and out-of-hours cover for maintenance emergencies. • Any other duties as required. What s in it for you? A challenging and continuously changing environment in a forward-thinking organisation. In addition to an attractive salary, we support further personal growth and development. What do you bring to the role? • Experience in working to a high level in one or more specific trade disciplines. • Ability to work both individually and as part of a team. • Ability to use own initiative. • Good communication and interpersonal skills. • Ability to meet deadlines. • Good IT skills. • Full Driving licence. • Experience of working in an educational institution would be advantageous. About BAM BAM FM is one of the UK's leading facilities management companies, providing a wide range of services to essential public services and major commercial organisations. Our aim is to improve your efficiency, reduce your carbon footprint and enhance wellbeing for your service users. We design and deliver better services across the education, healthcare, retail and commercial sectors. Building a sustainable tomorrow. That s our mission and our promise at BAM. It s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. A DBS will be required for this role. "Join us in Making Possible".
Apr 23, 2026
Full time
Building a sustainable tomorrow BAM FM is recruiting a Site Technician to join our team. The Site Technician will be based at Tudor Grange Dingle Lane Academy In Solihull. Working 40 weeks per year. Working 37.5 Hours per week. Shift times to be confirmed Pay: £12.21 per Hour. Among many support services our enhanced family friendly package includes: Men s and Women s health, fertility support, maternity, paternity and shared parental leave, fostering leave, menopause support, carer leave, surrogacy and adoption support. Making Possible In conjunction with common roles the technician will be multi-skilled carrying out planned preventative maintenance (PPM) and reactive maintenance in line with BAM FM HR, H&S, Quality and Environmental policies and procedures. Principle Accountabilities: • Responding to daily requests/enquiries, and resolving problems presented by Authority representatives, building users and other BAM FM staff. • Proactive and flexible approach to general site maintenance issues and porterage duties. • Deliver a high level of customer satisfaction based on speed of response and completion rates. • Development and management of ongoing and routine maintenance programs. • Provide sufficient details to enable accurate purchasing of spares and consumables via the helpdesk. • Responsible for the safe and secure storage of spare parts, materials, tools and consumables. • Ensure self-reporting of maintenance issues are reported and dealt with in a timely manner. • Providing technical support to others when requested. • Adhere to health & safety standards as per company procedures for external contractors. • Carry out risk and method statements. • To carry out daily room set-ups and porterage requests. • Manage the BMS system and run monthly reports. • Provide emergency access to the school site and out-of-hours cover for maintenance emergencies. • Any other duties as required. What s in it for you? A challenging and continuously changing environment in a forward-thinking organisation. In addition to an attractive salary, we support further personal growth and development. What do you bring to the role? • Experience in working to a high level in one or more specific trade disciplines. • Ability to work both individually and as part of a team. • Ability to use own initiative. • Good communication and interpersonal skills. • Ability to meet deadlines. • Good IT skills. • Full Driving licence. • Experience of working in an educational institution would be advantageous. About BAM BAM FM is one of the UK's leading facilities management companies, providing a wide range of services to essential public services and major commercial organisations. Our aim is to improve your efficiency, reduce your carbon footprint and enhance wellbeing for your service users. We design and deliver better services across the education, healthcare, retail and commercial sectors. Building a sustainable tomorrow. That s our mission and our promise at BAM. It s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. A DBS will be required for this role. "Join us in Making Possible".
A unique and exciting opportunity for a Specialist Technician to join within Operational Services as part of a maintenance/install hybrid team. Nestled amongst the rolling hills of the Surrey countryside, we offer market leading benefits and a role in which you can make a real impact on people's lives! We value, empower and support every member of staff to get the best out of your unique talents, so you'll be rewarded with a generous salary, 20 days annual leave which increases by 1 day per year for a maximum of 5 days, bank holidays and 7 University days (Easter & Christmas) salary sacrifice benefits and a unique and vibrant working environment on-campus. Roles & Responsibilities: Working as part of a team responsible for small installation works and supporting operational maintenance of University premises, you will be undertaking planned projects and reactive work on various systems to support the University's infrastructure and environmental control systems across all our premises, ensuring that they are maintained and installed in a safe, efficient, and functional order. You'll need good planning, organising and prioritising skills, and will be working at a senior level. As such, you will be expected to tackle more complex tasks, take on additional responsibilities and communicate effectively at a senior level. Other responsibilities include: Maintain all systems, including statutory inspection and testing where required, to meet current legislative requirements. Ensure failing plant or assets are reported to the Helpdesk and plant areas are maintained in good condition. Deliver an effective and timely response to maintenance demands across the University in a timely and cost-effective manner. Ensure compliance with all University Health and Safety and Environmental systems and procedures, and take an active part in the development of these policies Ensure the use of equipment and materials in delivery of maintenance services are appropriate and meet current legislative standards. Keep up to date with related legislation and developments, attending courses and passing all necessary exams to maintain professional accreditation. Carry out multi-skilled tasks, where relevant, such as (but not restricted to) mechanical isolation and fault finding, electrical isolations, minor carpentry, redecoration repairs linked to maintenance and small works. Complete all administrative work associated with departmental management systems, including the completion of work records, timesheets, stores issues, estimates and health & safety records. Utilise Building Logbook to record all maintenance visits and any relevant defective information and repairs. All defects to be reported immediately to the help desk for further action. Must be computer literate and work well with computer/tablet systems What's in it for you? We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive. Alongside our gorgeous campus setting, collegiate on-site atmosphere and plentiful development opportunities, we also offer: 25 days holiday 8 days bank holiday / 3 Uni days at Easter / 3 Uni days at Xmas / plus 1 VC Day = Total 40 days 36 Hours per week Training in relevant areas Discount at SSP Onsite discounted childcare Cycle to work scheme. Electric car lease scheme The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities. Further details Job Description
Apr 20, 2026
Full time
A unique and exciting opportunity for a Specialist Technician to join within Operational Services as part of a maintenance/install hybrid team. Nestled amongst the rolling hills of the Surrey countryside, we offer market leading benefits and a role in which you can make a real impact on people's lives! We value, empower and support every member of staff to get the best out of your unique talents, so you'll be rewarded with a generous salary, 20 days annual leave which increases by 1 day per year for a maximum of 5 days, bank holidays and 7 University days (Easter & Christmas) salary sacrifice benefits and a unique and vibrant working environment on-campus. Roles & Responsibilities: Working as part of a team responsible for small installation works and supporting operational maintenance of University premises, you will be undertaking planned projects and reactive work on various systems to support the University's infrastructure and environmental control systems across all our premises, ensuring that they are maintained and installed in a safe, efficient, and functional order. You'll need good planning, organising and prioritising skills, and will be working at a senior level. As such, you will be expected to tackle more complex tasks, take on additional responsibilities and communicate effectively at a senior level. Other responsibilities include: Maintain all systems, including statutory inspection and testing where required, to meet current legislative requirements. Ensure failing plant or assets are reported to the Helpdesk and plant areas are maintained in good condition. Deliver an effective and timely response to maintenance demands across the University in a timely and cost-effective manner. Ensure compliance with all University Health and Safety and Environmental systems and procedures, and take an active part in the development of these policies Ensure the use of equipment and materials in delivery of maintenance services are appropriate and meet current legislative standards. Keep up to date with related legislation and developments, attending courses and passing all necessary exams to maintain professional accreditation. Carry out multi-skilled tasks, where relevant, such as (but not restricted to) mechanical isolation and fault finding, electrical isolations, minor carpentry, redecoration repairs linked to maintenance and small works. Complete all administrative work associated with departmental management systems, including the completion of work records, timesheets, stores issues, estimates and health & safety records. Utilise Building Logbook to record all maintenance visits and any relevant defective information and repairs. All defects to be reported immediately to the help desk for further action. Must be computer literate and work well with computer/tablet systems What's in it for you? We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive. Alongside our gorgeous campus setting, collegiate on-site atmosphere and plentiful development opportunities, we also offer: 25 days holiday 8 days bank holiday / 3 Uni days at Easter / 3 Uni days at Xmas / plus 1 VC Day = Total 40 days 36 Hours per week Training in relevant areas Discount at SSP Onsite discounted childcare Cycle to work scheme. Electric car lease scheme The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities. Further details Job Description
Lead Mechanical Technician (LMech) Reporting to: Technical Services Supervisor (TSS) Role Overview: The Lead Mechanical Technician (LMech) is responsible for overseeing the safe and efficient execution of planned and reactive maintenance tasks, carried out by both in-house staff and subcontractors. This is a hands-on supervisory role, requiring participation in a shift rota as directed by the Technical Services Manager. Key Responsibilities: TSS Support: Act as a deputy for the TSS when required. Emergency Response: Participate in emergency escalation procedures, including providing out-of-hours technical support. Professional Standards: Maintain the highest standards of professionalism within the team. Safety Compliance: Ensure all personnel, including contractors, follow safe working practices, utilizing Safe Systems of Work (RAMS, LOTO, etc.). Certification Maintenance: Retain current certifications and appointments as the site Authorised Person (AP) in the required disciplines. Resource Management: Allocate resources effectively to ensure timely completion of work orders in line with contractual and professional standards. Operational Duties: Client Systems: Ensure client equipment and systems operate efficiently, escalating issues as needed to mitigate risks. Work Order Prioritization: Collaborate with the DigiHub/Helpdesk and end users to prioritize and coordinate repair needs. Fault Diagnosis: Diagnose and repair technical faults within your area of expertise. Quality Control: Ensure all technical activities, including subcontractor work, comply with Engineering Standards and industry best practices. Asset Management: Perform like-for-like asset replacements and oversee minor new works as directed. Stakeholder Engagement: Build and maintain strong professional relationships with clients, subcontractors, and team members, both on-site and remotely. Training and Development: Support the ongoing training and development of team members. Cost Efficiency: Consider cost-benefit factors in all tasks performed. Sustainability: Promote sustainability practices within technical services. Reporting and Compliance: Reporting: Provide regular updates to the TSS on work order status, resource needs, and task progress. Standards Adherence: Ensure all team members comply with established Engineering Standards. Training: Complete all required training modules and achieve necessary competencies for the role. Required Qualifications and Experience: Technical Expertise: NVQ Level 3 or equivalent qualification, preferably in a mechanical discipline. Experience: Minimum of 5 years of relevant experience. Technical Skills: Proficient in practical technical skills with up-to-date knowledge of engineering standards and best practices. Independent Working: Demonstrated ability to work independently in a technical maintenance environment. Health and Safety: Proven experience adhering to health and safety standards. IT Proficiency: Skilled in Microsoft Office applications and Computerised Maintenance Management Systems (CMMS). Self-Management: Strong ability to plan and manage workloads independently, ensuring deadlines are met.
Oct 09, 2025
Full time
Lead Mechanical Technician (LMech) Reporting to: Technical Services Supervisor (TSS) Role Overview: The Lead Mechanical Technician (LMech) is responsible for overseeing the safe and efficient execution of planned and reactive maintenance tasks, carried out by both in-house staff and subcontractors. This is a hands-on supervisory role, requiring participation in a shift rota as directed by the Technical Services Manager. Key Responsibilities: TSS Support: Act as a deputy for the TSS when required. Emergency Response: Participate in emergency escalation procedures, including providing out-of-hours technical support. Professional Standards: Maintain the highest standards of professionalism within the team. Safety Compliance: Ensure all personnel, including contractors, follow safe working practices, utilizing Safe Systems of Work (RAMS, LOTO, etc.). Certification Maintenance: Retain current certifications and appointments as the site Authorised Person (AP) in the required disciplines. Resource Management: Allocate resources effectively to ensure timely completion of work orders in line with contractual and professional standards. Operational Duties: Client Systems: Ensure client equipment and systems operate efficiently, escalating issues as needed to mitigate risks. Work Order Prioritization: Collaborate with the DigiHub/Helpdesk and end users to prioritize and coordinate repair needs. Fault Diagnosis: Diagnose and repair technical faults within your area of expertise. Quality Control: Ensure all technical activities, including subcontractor work, comply with Engineering Standards and industry best practices. Asset Management: Perform like-for-like asset replacements and oversee minor new works as directed. Stakeholder Engagement: Build and maintain strong professional relationships with clients, subcontractors, and team members, both on-site and remotely. Training and Development: Support the ongoing training and development of team members. Cost Efficiency: Consider cost-benefit factors in all tasks performed. Sustainability: Promote sustainability practices within technical services. Reporting and Compliance: Reporting: Provide regular updates to the TSS on work order status, resource needs, and task progress. Standards Adherence: Ensure all team members comply with established Engineering Standards. Training: Complete all required training modules and achieve necessary competencies for the role. Required Qualifications and Experience: Technical Expertise: NVQ Level 3 or equivalent qualification, preferably in a mechanical discipline. Experience: Minimum of 5 years of relevant experience. Technical Skills: Proficient in practical technical skills with up-to-date knowledge of engineering standards and best practices. Independent Working: Demonstrated ability to work independently in a technical maintenance environment. Health and Safety: Proven experience adhering to health and safety standards. IT Proficiency: Skilled in Microsoft Office applications and Computerised Maintenance Management Systems (CMMS). Self-Management: Strong ability to plan and manage workloads independently, ensuring deadlines are met.
EAC Consulting Group
Milton Keynes, Buckinghamshire
EAC are representing a leading IT communications company headquartered in Milton Keynes. With a commitment to delivering exceptional IT and communication services, my Client are looking for a skilled IT Helpdesk Engineer to join the team and contribute to their continued success. On offer for IT Technician: Salary £30,000 Monday - Friday 9:00am-5:30pm Opportunity to work in a growing and innovative IT communications environment. Collaborative and supportive Culture Professional development opportunities and IT certifications support. Company- Sponsored social events and outings Near Central Milton Keynes location with easy access to transport links. Duties for Helpdesk IT Technician: Provide 1st & 2nd line support for IT-related issues Confident to go and meet Clients and resolve more challenging IT issues Troubleshoot and resolve hardware, software, and network problems. Escalate complex issues when necessary to 3rd Line necessary Maintain and update IT documentation and system logs. Assist with IT projects and the implementation of new IT solutions. Ensure security protocols are followed. Conduct regular system backups and perform data recovery if needed. Provide user training and create user guides to reduce the number of support requests. Ideal Helpdesk Technician: Must have a full UK Driving License 3 years experience in a 1st & 2nd Line Support role An organised and motivated individual
Oct 08, 2025
Full time
EAC are representing a leading IT communications company headquartered in Milton Keynes. With a commitment to delivering exceptional IT and communication services, my Client are looking for a skilled IT Helpdesk Engineer to join the team and contribute to their continued success. On offer for IT Technician: Salary £30,000 Monday - Friday 9:00am-5:30pm Opportunity to work in a growing and innovative IT communications environment. Collaborative and supportive Culture Professional development opportunities and IT certifications support. Company- Sponsored social events and outings Near Central Milton Keynes location with easy access to transport links. Duties for Helpdesk IT Technician: Provide 1st & 2nd line support for IT-related issues Confident to go and meet Clients and resolve more challenging IT issues Troubleshoot and resolve hardware, software, and network problems. Escalate complex issues when necessary to 3rd Line necessary Maintain and update IT documentation and system logs. Assist with IT projects and the implementation of new IT solutions. Ensure security protocols are followed. Conduct regular system backups and perform data recovery if needed. Provide user training and create user guides to reduce the number of support requests. Ideal Helpdesk Technician: Must have a full UK Driving License 3 years experience in a 1st & 2nd Line Support role An organised and motivated individual
First Line Support Technician Your new company Hays are working with a business in Telford who are looking for a hands-on and customer-focused IT support professional to provide first-line technical assistance across multiple properties to provide essential technical support. This role is critical during a transitional period and involves hands-on troubleshooting, equipment maintenance, and client-facing support. The successful candidate will work closely with internal teams and event clients to ensure smooth IT operations, particularly during live events. This is a fast-paced, office-based role requiring strong communication skills, technical confidence, and the ability to manage competing priorities while maintaining a high standard of customer service. Your new role Monitor and respond to IT helpdesk tickets, resolving 1st line issues. Support hardware, software, user access, and Wi-Fi troubleshooting. Maintain IT equipment and asset records. Assist with equipment setup and relocation. Liaise with third-party providers and escalate issues as needed. Provide IT support for events, including Wi-Fi setup and client troubleshooting. What you'll need to succeed Strong administrative and IT support skills. Proficient in Microsoft Office 365 (Excel, Outlook, Word). Excellent communication and customer service abilities. Highly organised with strong time management. Driving licence and access to a vehicle (preferred). Minimum GCSE Level 4 in English and Maths; Level 3 IT qualification desirable. Willingness to work occasional evenings/weekends. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 08, 2025
Full time
First Line Support Technician Your new company Hays are working with a business in Telford who are looking for a hands-on and customer-focused IT support professional to provide first-line technical assistance across multiple properties to provide essential technical support. This role is critical during a transitional period and involves hands-on troubleshooting, equipment maintenance, and client-facing support. The successful candidate will work closely with internal teams and event clients to ensure smooth IT operations, particularly during live events. This is a fast-paced, office-based role requiring strong communication skills, technical confidence, and the ability to manage competing priorities while maintaining a high standard of customer service. Your new role Monitor and respond to IT helpdesk tickets, resolving 1st line issues. Support hardware, software, user access, and Wi-Fi troubleshooting. Maintain IT equipment and asset records. Assist with equipment setup and relocation. Liaise with third-party providers and escalate issues as needed. Provide IT support for events, including Wi-Fi setup and client troubleshooting. What you'll need to succeed Strong administrative and IT support skills. Proficient in Microsoft Office 365 (Excel, Outlook, Word). Excellent communication and customer service abilities. Highly organised with strong time management. Driving licence and access to a vehicle (preferred). Minimum GCSE Level 4 in English and Maths; Level 3 IT qualification desirable. Willingness to work occasional evenings/weekends. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
We have a great opportunity for a Maintenance Technician Refrigeration. This will be to join our team based in Fleet Health Campus. The starting salary for this role is from £39,000 (depending on experience) This is a permanent, full time position working 37.5 hours per week. Monday-Friday 8am-4pm. This is a mobile role covering Kent. Requirements for the role: Qualifications At least one of the below: C&G Refrigeration and Air Conditioning (6187) Qualified to Level 2 NVQ in Air Conditioning and Refrigeration. C&G FGAS and ODS Regulations (2079) (Safe handling of Refrigerants Certificate) Formal apprenticeship or craft trained equivalent. Additional Requirements: Driving licence is essential Must be comfortable using technological devices to log jobs. On-Call availability Desirable to have industry experience Ability to work alone and/or as part of a wider team as this role will require you to work cohesively with other Technical Disciplines. Please note, DBS Checks & DVLA checks will be required for this role. Key Responsibilities: Ensure compliance in accordance with all NHSPS Health, Safety & Wellbeing Policies, relevant NHSPS Technical Guidance, Process and Procedures, Statutory Regulations, Approved Codes of Practice and any applicable aspects of HTMs. Ensue that new or revised practice and policies are implemented within own work areas Deliver Scheduled, Reactive and Remedial maintenance services as directed by the PPM planner (CAFM), helpdesk or Technical Services Supervisor, ensuring that operational standards are maintained at all times. Duties may include (but not limited to) testing and inspection of Commercial/Industrial Air Conditioning and Refrigeration services, fault finding, minor repairs or installations and maintaining services and equipment within critical environments, Commercial sites - including Hospitals, Clinics and Offices You may be required to undertake tasks in disciplines other than your own. Ability to assess problems to determine the best course of action, this would include complex technical issues and be able to communicate technical and or complex information to various stakeholders Benefits: On-Call allowance (rota dependant) Company van and tools provided. 27 days holiday (plus bank holidays on top) Access to grouppersonal pension plan including SMART contributions into which the company will contribute up to 6% towards your savings, Training and development opportunities NHS Bluelight discounts. Who are we? We are part of the NHS family with 6,000 professionals supporting over 3,000 healthcare properties across England. Our purpose is to enable excellent patient care by being the best property and facilities provider to the NHS. Our services include estate strategy and optimisation, property management, facilities management, property development and construction project management. We help support millions of patients and NHS colleagues in collaboration without 7,000 customers who range from Integrated Care Systems, health providers, charities and more. Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. Best of luck with your application!
Oct 08, 2025
Full time
We have a great opportunity for a Maintenance Technician Refrigeration. This will be to join our team based in Fleet Health Campus. The starting salary for this role is from £39,000 (depending on experience) This is a permanent, full time position working 37.5 hours per week. Monday-Friday 8am-4pm. This is a mobile role covering Kent. Requirements for the role: Qualifications At least one of the below: C&G Refrigeration and Air Conditioning (6187) Qualified to Level 2 NVQ in Air Conditioning and Refrigeration. C&G FGAS and ODS Regulations (2079) (Safe handling of Refrigerants Certificate) Formal apprenticeship or craft trained equivalent. Additional Requirements: Driving licence is essential Must be comfortable using technological devices to log jobs. On-Call availability Desirable to have industry experience Ability to work alone and/or as part of a wider team as this role will require you to work cohesively with other Technical Disciplines. Please note, DBS Checks & DVLA checks will be required for this role. Key Responsibilities: Ensure compliance in accordance with all NHSPS Health, Safety & Wellbeing Policies, relevant NHSPS Technical Guidance, Process and Procedures, Statutory Regulations, Approved Codes of Practice and any applicable aspects of HTMs. Ensue that new or revised practice and policies are implemented within own work areas Deliver Scheduled, Reactive and Remedial maintenance services as directed by the PPM planner (CAFM), helpdesk or Technical Services Supervisor, ensuring that operational standards are maintained at all times. Duties may include (but not limited to) testing and inspection of Commercial/Industrial Air Conditioning and Refrigeration services, fault finding, minor repairs or installations and maintaining services and equipment within critical environments, Commercial sites - including Hospitals, Clinics and Offices You may be required to undertake tasks in disciplines other than your own. Ability to assess problems to determine the best course of action, this would include complex technical issues and be able to communicate technical and or complex information to various stakeholders Benefits: On-Call allowance (rota dependant) Company van and tools provided. 27 days holiday (plus bank holidays on top) Access to grouppersonal pension plan including SMART contributions into which the company will contribute up to 6% towards your savings, Training and development opportunities NHS Bluelight discounts. Who are we? We are part of the NHS family with 6,000 professionals supporting over 3,000 healthcare properties across England. Our purpose is to enable excellent patient care by being the best property and facilities provider to the NHS. Our services include estate strategy and optimisation, property management, facilities management, property development and construction project management. We help support millions of patients and NHS colleagues in collaboration without 7,000 customers who range from Integrated Care Systems, health providers, charities and more. Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. Best of luck with your application!
Service Coordinator Milton Keynes Temp to Perm Contract Up to 30,000 per annum + Hybrid Working + Training + 33 Days Holiday + Pension Excellent opportunity for an individual with scheduling and customer call management experience to join a stable business offering training and development, alongside long-term stability. This company has offices in Europe, Asia, and America, but operates in almost every country. Due to consistent growth in all markets they operate in, the demand for their services is constantly increasing. In this role you will work within a team of Helpdesk Administrators, liaising directly with customers and scheduling engineers and dealing with any issues. You'll be provided with full training on products and systems, and be provided on-going training and development going forward. The ideal candidate will be a strong communicator, good customer service skills as well as previous experience scheduling/routing engineers/technicians. Candidates must be commutable to Milton Keynes. The Role: Working within the team of Helpdesk Admins, you will coordinate and support engineers and liaise directly with customers, working to SLA requirements Temp to perm contract 37.5 hours per week (working times alter each week: week 1 (08:00-16:00) and week 2 (9:00-17:00) Hybrid working available once passed probation The Person: Previous experience routing/scheduling engineers Good Customer Service skills, time management IT Literate Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Sophie Fox at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
Oct 07, 2025
Full time
Service Coordinator Milton Keynes Temp to Perm Contract Up to 30,000 per annum + Hybrid Working + Training + 33 Days Holiday + Pension Excellent opportunity for an individual with scheduling and customer call management experience to join a stable business offering training and development, alongside long-term stability. This company has offices in Europe, Asia, and America, but operates in almost every country. Due to consistent growth in all markets they operate in, the demand for their services is constantly increasing. In this role you will work within a team of Helpdesk Administrators, liaising directly with customers and scheduling engineers and dealing with any issues. You'll be provided with full training on products and systems, and be provided on-going training and development going forward. The ideal candidate will be a strong communicator, good customer service skills as well as previous experience scheduling/routing engineers/technicians. Candidates must be commutable to Milton Keynes. The Role: Working within the team of Helpdesk Admins, you will coordinate and support engineers and liaise directly with customers, working to SLA requirements Temp to perm contract 37.5 hours per week (working times alter each week: week 1 (08:00-16:00) and week 2 (9:00-17:00) Hybrid working available once passed probation The Person: Previous experience routing/scheduling engineers Good Customer Service skills, time management IT Literate Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Sophie Fox at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
Senior IT Support Technician 38-40,000 per annum + permanent benefits 5x a week on-site (Vauxhall, London) We're looking for a Senior IT Support Technician to join our growing IT team. In this role, you'll take ownership of complex IT issues, oversee day-to-day support operations, and help shape the future of our IT infrastructure. You'll also play a vital role in mentoring junior staff, ensuring best practices are followed, and driving continuous improvements across our systems and services. Key Responsibilities Provide advanced technical support for IT infrastructure, applications, and systems. Oversee IT helpdesk operations to ensure efficient service delivery. Design, implement, and maintain IT systems including servers, networks, and cloud solutions. Monitor system performance, proactively identifying and resolving issues. Implement IT best practices, policies, and procedures. Collaborate with external vendors on hardware, software, and cloud services. Deliver training sessions and user support on IT tools and best practices. Manage IT asset inventory and software licensing compliance. Mentor and support junior IT staff, sharing knowledge and expertise. Document procedures and maintain a knowledge base for the IT team. About You We're seeking someone with a strong technical background who thrives in problem-solving and enjoys working in a collaborative team environment. Essential Skills & Experience Degree in Information Technology, Computer Science, or equivalent experience. 5+ years in IT support with senior-level responsibilities. Strong knowledge of Microsoft Windows Server, Active Directory, and Azure. Hands-on experience with Microsoft 365, Intune, and related cloud services. Solid networking and hardware troubleshooting skills. Excellent communication and problem-solving abilities. A customer-focused mindset with a proactive approach. Desirable (Nice to Have) Relevant certifications (e.g., CompTIA Network+, Microsoft Azure Administrator Associate). Familiarity with ITIL service management practices. Experience with virtualization technologies (VMware, Hyper-V). Why Join Us? A chance to take ownership and shape IT operations in a growing environment. Opportunities to develop your career with support for training and certifications. A collaborative and supportive team culture.
Oct 07, 2025
Full time
Senior IT Support Technician 38-40,000 per annum + permanent benefits 5x a week on-site (Vauxhall, London) We're looking for a Senior IT Support Technician to join our growing IT team. In this role, you'll take ownership of complex IT issues, oversee day-to-day support operations, and help shape the future of our IT infrastructure. You'll also play a vital role in mentoring junior staff, ensuring best practices are followed, and driving continuous improvements across our systems and services. Key Responsibilities Provide advanced technical support for IT infrastructure, applications, and systems. Oversee IT helpdesk operations to ensure efficient service delivery. Design, implement, and maintain IT systems including servers, networks, and cloud solutions. Monitor system performance, proactively identifying and resolving issues. Implement IT best practices, policies, and procedures. Collaborate with external vendors on hardware, software, and cloud services. Deliver training sessions and user support on IT tools and best practices. Manage IT asset inventory and software licensing compliance. Mentor and support junior IT staff, sharing knowledge and expertise. Document procedures and maintain a knowledge base for the IT team. About You We're seeking someone with a strong technical background who thrives in problem-solving and enjoys working in a collaborative team environment. Essential Skills & Experience Degree in Information Technology, Computer Science, or equivalent experience. 5+ years in IT support with senior-level responsibilities. Strong knowledge of Microsoft Windows Server, Active Directory, and Azure. Hands-on experience with Microsoft 365, Intune, and related cloud services. Solid networking and hardware troubleshooting skills. Excellent communication and problem-solving abilities. A customer-focused mindset with a proactive approach. Desirable (Nice to Have) Relevant certifications (e.g., CompTIA Network+, Microsoft Azure Administrator Associate). Familiarity with ITIL service management practices. Experience with virtualization technologies (VMware, Hyper-V). Why Join Us? A chance to take ownership and shape IT operations in a growing environment. Opportunities to develop your career with support for training and certifications. A collaborative and supportive team culture.
Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.
Oct 07, 2025
Full time
Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.
Job Title: 2nd Line IT Technician Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We are currently looking to appoint a 2nd Line IT Technician to provide intermediate-level IT support, bridging the gap between frontline (1st line helpdesk) support and specialist / external support. The role requires technical expertise, legal application knowledge, and strong communication skills. Responsibilities: Act as an escalation point for technical issues unresolved by 1st Line support. Troubleshoot and resolve end user issues. Provide support for remote/hybrid working setups, VPNs, and secure access. Support legal applications such as case management, document management, and time-recording systems (e.g., iManage, Proclaim, Elite 3E). Administer user and permissions on Active Directory and Microsoft 365. Support security tools including MFA, DLP, and encryption solutions in line with GDPR and SRA requirements. Assist in IT projects, including system upgrades, migrations, and business continuity testing Person Specification: Strong knowledge of Windows Client OSs Knowledge of Microsoft 365, Active Directory, and Exchange. Understanding of networking (DNS, DHCP, VPNs). Experience with legal IT systems (case/document management, billing, dictation tools). Mobile device management experience (Intune, MobileIron, etc.). Excellent communication skills with the ability to support staff at all levels. High level of confidentiality and ability to work under pressure. Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support, IT Service Desk Technician, Technical Support, IT Technician, Technical Support Engineer, Tech Support, Tech Support Services will also be considered for this role.
Oct 07, 2025
Full time
Job Title: 2nd Line IT Technician Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We are currently looking to appoint a 2nd Line IT Technician to provide intermediate-level IT support, bridging the gap between frontline (1st line helpdesk) support and specialist / external support. The role requires technical expertise, legal application knowledge, and strong communication skills. Responsibilities: Act as an escalation point for technical issues unresolved by 1st Line support. Troubleshoot and resolve end user issues. Provide support for remote/hybrid working setups, VPNs, and secure access. Support legal applications such as case management, document management, and time-recording systems (e.g., iManage, Proclaim, Elite 3E). Administer user and permissions on Active Directory and Microsoft 365. Support security tools including MFA, DLP, and encryption solutions in line with GDPR and SRA requirements. Assist in IT projects, including system upgrades, migrations, and business continuity testing Person Specification: Strong knowledge of Windows Client OSs Knowledge of Microsoft 365, Active Directory, and Exchange. Understanding of networking (DNS, DHCP, VPNs). Experience with legal IT systems (case/document management, billing, dictation tools). Mobile device management experience (Intune, MobileIron, etc.). Excellent communication skills with the ability to support staff at all levels. High level of confidentiality and ability to work under pressure. Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support, IT Service Desk Technician, Technical Support, IT Technician, Technical Support Engineer, Tech Support, Tech Support Services will also be considered for this role.
Adecco are pleased to be recruiting for a Radio Communications Technician to join the Civil Nuclear Constabulary (CNC). Location: Culham, Oxfordshire (office based, some travel may be required - would be fully funded) Salary: Range from 35,854 to 39,929 plus a 2,000 South East allowance p/a Contract: Permanent, full-time 37.5 hours per week Critical to the operational capability of front-line officers is the ability to interoperate, predominantly with Home Office and Police Scotland forces and all emergency services including Special Forces when necessary. The Operational Communications Team ensures that this ability is always provisioned with minimum compromise to the Concept of Operations. The Operational Communications (OC) Team is responsible for the management, provision, and support of the mission-critical voice communications systems (currently Airwave TETRA) used by front line police officers, control room staff and partnership agencies (SL Guard Forces) deployed nationally across the nuclear licensed sites where Civil Nuclear Constabulary (CNC) has a presence. This includes ensuring the security of the assets, contract and service management, interoperability with other emergency services, Special Forces, and other agencies. The team must prepare for ESN, whilst delivering an effective BAU service capability and an increasing requirement to inform and deliver Operational Communications work streams or projects within the CNC's Project Portfolio and Ambition work - the most significant being ESN , Airwave's replacement. Provide technical and subject matter expertise and promote emerging technologies which can support or enhance both current and future operational communications with the CNC. Job Purpose: Plan, implement and deliver specific work streams/projects in support of the Operational Communications Strategy and Constabulary initiatives, within both the Business as Usual and Change (Projects) arenas. Specific responsibility for resolving faults and issues relating to devices fitted within vehicles or fixed positions and site-specific and specialist Ops Comms kit and equipment. Provide an intelligent delivery function and additional resilience in support of the activities of the team. Employ and develop best practices such as; ITIL, Lean Six Sigma and Prince 2 and use these to engage in and drive OC workstreams and projects to a successful conclusion Technical/Specialist: Demonstrate an understanding of both the technical and contextual issues and effectively articulate the issue/requirements/outcomes etc. Develop and maintain a comprehensive understanding of the OC team's functional areas to provided resilience as necessary, to include but not limited to; the break/fix process and helpdesk monitoring, auditing and reprogramming and other specialist activities. Provide relevant and timely responses to issues arising and contribute to effective resolutions developed by the team, which could include site visits to the Operational Units. Provide tactical and operational advice and guidance as appropriate, translating technical concepts to suit a non-technical audience. Maintain and develop technical knowledge of Airwave and Operational Communications issues, best practice and standards. Develop and maintain a knowledge of ESN - the Emergency Services Network which will replace Airwave within the next 5 years. Knowledge & Skills Required: Hold a vocational qualification/ work experience in Radio Engineer or related technical discipline. Experience of operating in teams with cross-functional stakeholders Demonstrable experience of effective planning, production of documentation, impact assessments and change control. Demonstrable experience of installing, integrating and maintaining of technical radio or communications systems in a service role. Understand the project lifecycle and the use of methodologies such as; Prince 2, ITIL and Lean Six Sigma and the ability to effectively apply them. Experience of capturing and effectively communicating issues, risks, impacts, requirements and outcomes. Ability to organise own workload, set priorities and deadlines, proactive attitude and able to flex with competing priorities. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the Force. Important Eligibility Information: Due to Police recruitment criteria, applicants must have lived continuously in the UK for the past five years. Unfortunately, applications that do not meet this requirement cannot be considered. Please note that any job offer made by the Force will be subject to Police Vetting procedures. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. 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Oct 07, 2025
Full time
Adecco are pleased to be recruiting for a Radio Communications Technician to join the Civil Nuclear Constabulary (CNC). Location: Culham, Oxfordshire (office based, some travel may be required - would be fully funded) Salary: Range from 35,854 to 39,929 plus a 2,000 South East allowance p/a Contract: Permanent, full-time 37.5 hours per week Critical to the operational capability of front-line officers is the ability to interoperate, predominantly with Home Office and Police Scotland forces and all emergency services including Special Forces when necessary. The Operational Communications Team ensures that this ability is always provisioned with minimum compromise to the Concept of Operations. The Operational Communications (OC) Team is responsible for the management, provision, and support of the mission-critical voice communications systems (currently Airwave TETRA) used by front line police officers, control room staff and partnership agencies (SL Guard Forces) deployed nationally across the nuclear licensed sites where Civil Nuclear Constabulary (CNC) has a presence. This includes ensuring the security of the assets, contract and service management, interoperability with other emergency services, Special Forces, and other agencies. The team must prepare for ESN, whilst delivering an effective BAU service capability and an increasing requirement to inform and deliver Operational Communications work streams or projects within the CNC's Project Portfolio and Ambition work - the most significant being ESN , Airwave's replacement. Provide technical and subject matter expertise and promote emerging technologies which can support or enhance both current and future operational communications with the CNC. Job Purpose: Plan, implement and deliver specific work streams/projects in support of the Operational Communications Strategy and Constabulary initiatives, within both the Business as Usual and Change (Projects) arenas. Specific responsibility for resolving faults and issues relating to devices fitted within vehicles or fixed positions and site-specific and specialist Ops Comms kit and equipment. Provide an intelligent delivery function and additional resilience in support of the activities of the team. Employ and develop best practices such as; ITIL, Lean Six Sigma and Prince 2 and use these to engage in and drive OC workstreams and projects to a successful conclusion Technical/Specialist: Demonstrate an understanding of both the technical and contextual issues and effectively articulate the issue/requirements/outcomes etc. Develop and maintain a comprehensive understanding of the OC team's functional areas to provided resilience as necessary, to include but not limited to; the break/fix process and helpdesk monitoring, auditing and reprogramming and other specialist activities. Provide relevant and timely responses to issues arising and contribute to effective resolutions developed by the team, which could include site visits to the Operational Units. Provide tactical and operational advice and guidance as appropriate, translating technical concepts to suit a non-technical audience. Maintain and develop technical knowledge of Airwave and Operational Communications issues, best practice and standards. Develop and maintain a knowledge of ESN - the Emergency Services Network which will replace Airwave within the next 5 years. Knowledge & Skills Required: Hold a vocational qualification/ work experience in Radio Engineer or related technical discipline. Experience of operating in teams with cross-functional stakeholders Demonstrable experience of effective planning, production of documentation, impact assessments and change control. Demonstrable experience of installing, integrating and maintaining of technical radio or communications systems in a service role. Understand the project lifecycle and the use of methodologies such as; Prince 2, ITIL and Lean Six Sigma and the ability to effectively apply them. Experience of capturing and effectively communicating issues, risks, impacts, requirements and outcomes. Ability to organise own workload, set priorities and deadlines, proactive attitude and able to flex with competing priorities. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the Force. Important Eligibility Information: Due to Police recruitment criteria, applicants must have lived continuously in the UK for the past five years. Unfortunately, applications that do not meet this requirement cannot be considered. Please note that any job offer made by the Force will be subject to Police Vetting procedures. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Junior IT Support Technician Our client is looking for a Junior helpdesk support Technician, This position will be best suited to a school leaver or someone who has recently graduated from College or university with related credentials / Degree etc in this field of expertise and who is looking for a future career but has not got the experience . This company is a very well established company based in Saltley in Birmingham .This will be a full time Temporary permanent role working Monday Friday between 8.00am 17.00pm Pay Rate From £12.21 per hour Depending on experience We are looking for an individual with a passion for technology and someone who is driven to provide technical solutions. You will ideally need to have a good understanding of computer systems , mobile devices, and other technical products Overview / To have the ability to: Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve Mobile devices and system issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability to provide step-by-step technical help, both written and verbal Role & Responsibilities Providing technical assistance and support related to computer systems, hardware, or software to clients, end users, and the organization they work for. Monitor, respond to and document all service support requests and resolutions via telephone or email to support clients Responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Manage equipment inventory, including booking out of replacement parts, as well as arranging collection and return of faulty goods. A good understanding of MS Windows, installation and configuration of Windows drivers and troubleshooting of general technical issues of products Coordinating with and providing support to remote field operatives, client IT personnel and contractor IT personnel as required. Completing administrative aspects of the role whilst striving to identify and eliminate errors. Install, configure, and maintain any related hardware. Tear down, rebuild, repair and refurbish hardware and goods for redeployment. Key Skills Required You will need excellent customer service and communication skills. Ability to diagnose and resolve hardware, firmware and software issues relating to all products Be well-versed in all aspects of computer systems configuration, set up, and maintenance. Hands on approach to PC hardware and basic system building skills. Mechanical and electrical aptitude will be an advantage. Demonstrate analytical skills and an ability to troubleshoot and think independently Knowledge of Linux based operating systems would be advantageous but not essential Diagnosing and troubleshooting hardware and software issues affecting mobile devices and other products Performing maintenance and updates to ensure optimal software/hardware performance. If you are available and have the correct accreditations or degree level in this sector please apply online and one of our consultants will get back to you asap
Oct 06, 2025
Full time
Junior IT Support Technician Our client is looking for a Junior helpdesk support Technician, This position will be best suited to a school leaver or someone who has recently graduated from College or university with related credentials / Degree etc in this field of expertise and who is looking for a future career but has not got the experience . This company is a very well established company based in Saltley in Birmingham .This will be a full time Temporary permanent role working Monday Friday between 8.00am 17.00pm Pay Rate From £12.21 per hour Depending on experience We are looking for an individual with a passion for technology and someone who is driven to provide technical solutions. You will ideally need to have a good understanding of computer systems , mobile devices, and other technical products Overview / To have the ability to: Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve Mobile devices and system issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability to provide step-by-step technical help, both written and verbal Role & Responsibilities Providing technical assistance and support related to computer systems, hardware, or software to clients, end users, and the organization they work for. Monitor, respond to and document all service support requests and resolutions via telephone or email to support clients Responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Manage equipment inventory, including booking out of replacement parts, as well as arranging collection and return of faulty goods. A good understanding of MS Windows, installation and configuration of Windows drivers and troubleshooting of general technical issues of products Coordinating with and providing support to remote field operatives, client IT personnel and contractor IT personnel as required. Completing administrative aspects of the role whilst striving to identify and eliminate errors. Install, configure, and maintain any related hardware. Tear down, rebuild, repair and refurbish hardware and goods for redeployment. Key Skills Required You will need excellent customer service and communication skills. Ability to diagnose and resolve hardware, firmware and software issues relating to all products Be well-versed in all aspects of computer systems configuration, set up, and maintenance. Hands on approach to PC hardware and basic system building skills. Mechanical and electrical aptitude will be an advantage. Demonstrate analytical skills and an ability to troubleshoot and think independently Knowledge of Linux based operating systems would be advantageous but not essential Diagnosing and troubleshooting hardware and software issues affecting mobile devices and other products Performing maintenance and updates to ensure optimal software/hardware performance. If you are available and have the correct accreditations or degree level in this sector please apply online and one of our consultants will get back to you asap
IT Support Technician Working Hours: 9.00am 5.30pm Monday Friday Location: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday) / 2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester area Salary and Benefits: Annual Salary £23,000 - £26,000 / 20 days holiday plus public holidays / Training and certification support / Company Pension / Gym Membership The Company Our client is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, they ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. They re now expanding and looking for someone to join their helpdesk team. In this role, you ll spend three days a week onsite at a client s Manchester office (a leading sportswear brand) and two days working remotely as part of their support team. They re a small but capable team who work closely together to get the job done. You ll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Their clients choose them because they deliver tailored solutions and personal service that larger providers can t match. The Role When on-site with their client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. Helping staff get the most from their meeting rooms making sure Teams/Zoom equipment is ready, set up, and running smoothly. Assisting with basic network troubleshooting (Wi-Fi, VPN, switches, routers). Using Intune and Apple Business Manager to manage and deploy devices. Procuring IT equipment and maintaining the asset inventory. Supporting employee onboarding and offboarding. Escalating complex issues to the helpdesk team or other vendors. Logging and managing support tickets to ensure SLAs are met. When working remotely, you ll be part of our client's helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What they are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones / tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient, understanding and calm under pressure Hard working, honest and responsible A team player Keen to learn and happy to accept feedback Good time-keeping and the ability to multi-task and prioritise work-load Adaptable and willing to contribute where needed
Oct 04, 2025
Full time
IT Support Technician Working Hours: 9.00am 5.30pm Monday Friday Location: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday) / 2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester area Salary and Benefits: Annual Salary £23,000 - £26,000 / 20 days holiday plus public holidays / Training and certification support / Company Pension / Gym Membership The Company Our client is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, they ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. They re now expanding and looking for someone to join their helpdesk team. In this role, you ll spend three days a week onsite at a client s Manchester office (a leading sportswear brand) and two days working remotely as part of their support team. They re a small but capable team who work closely together to get the job done. You ll have the opportunity to make a real impact, share ideas, and be valued for your contribution. Their clients choose them because they deliver tailored solutions and personal service that larger providers can t match. The Role When on-site with their client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. Helping staff get the most from their meeting rooms making sure Teams/Zoom equipment is ready, set up, and running smoothly. Assisting with basic network troubleshooting (Wi-Fi, VPN, switches, routers). Using Intune and Apple Business Manager to manage and deploy devices. Procuring IT equipment and maintaining the asset inventory. Supporting employee onboarding and offboarding. Escalating complex issues to the helpdesk team or other vendors. Logging and managing support tickets to ensure SLAs are met. When working remotely, you ll be part of our client's helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What they are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones / tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient, understanding and calm under pressure Hard working, honest and responsible A team player Keen to learn and happy to accept feedback Good time-keeping and the ability to multi-task and prioritise work-load Adaptable and willing to contribute where needed
ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills.The role: Full Time Perm Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: £25,000- £30,000 DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and respond to tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient in Microsoft Office apps Ability to troubleshoot and resolve technical issues quickly Excellent communication and time management skills Self-motivated and able to work in a fast-paced environment If you are an expert within the technical support field, we want to hear from you! Apply now via Manpower or send your CV or Contact M: T:
Oct 04, 2025
Full time
ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills.The role: Full Time Perm Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: £25,000- £30,000 DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and respond to tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient in Microsoft Office apps Ability to troubleshoot and resolve technical issues quickly Excellent communication and time management skills Self-motivated and able to work in a fast-paced environment If you are an expert within the technical support field, we want to hear from you! Apply now via Manpower or send your CV or Contact M: T:
Position : Pest Control Technician Salary: £30830 to £33365 Location : Newbury Position: permanent Benefits: Provided with a company van, which they can use for personal use, personal petrol use will be covered by the company, 33 days of holidays. Private pension, Health Shield Cashback Plan, Employee Discount Platform, electric car scheme. Discounted bus travel We are now seeking to recruit a Pest Control Technician to work in Newbury carrying out complete pest control services (including proofing) to our client to control all pest species covered under our contract and, by thorough inspection, identify any environmental conditions conducive to any pest activity whether covered by the contract or not. This requires visiting Stores, Foodhalls, Outlets, Depots & Office sites at agreed intervals governed by the specification service delivery and carrying out a detailed inspection in a safe and professional manner with due regard to Health and Safety and Hygiene regulations. This would involve providing an effective service to our clients site to effectively communicate observations verbally as well as in writing via the reports. Responsibilities: Take ownership of all pest related issues, i.e. infestations/cleaning/proofing, to resolve ongoing problems. Respond promptly to genuine emergency call outs from the Helpdesk. To work in a manner to support the achievement of company KPI delivery. Formulate detailed reports on stores, escalating issues to all relevant stakeholders. To identify infestation non-repairable faults in plant and machinery and promptly advise the Area Manager of findings, with recommendations regarding suitable replacement. To prioritise detailed recommendations for stores and to achieve agreed timescales and response times to proactively defend against Pest activity. Where pest proofing works is non-repairable, to make recommendations to the National Pest Control Operations Manager and Field Support Supervisor (FSSs) To carry out proofing works and installations within the individual s technical competence in accordance with current specifications. To advise and document to the SM of any pest activity and how this may be detrimental to the smooth running of the store. The following inspections provide a written report detailing pest activity detected and any environmental conditions that may adversely affect the store which may be submitted to Trading Law, Operational Managers, SM s etc To order preparations, spares to the laid-down procedures. Requirements: Experience with Pest control environment. Experience in retail, leisure or FM sector is desirable. Good PC literacy Good communication skills, both written and verbal. Full driving licence. Royal Society of Health Cert in Pest Control or British Pest Control Association Diploma s Part 1 and 2. Bird proofing work is desirable Helpful/professional manner Customer focused Self-motivated Ability to be on call out once every 4 weeks Ability to pass DBS check (criminal record check) If you think this is appropriate opportunity, please email your CV to (url removed) or contact Marta on (phone number removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Oct 03, 2025
Full time
Position : Pest Control Technician Salary: £30830 to £33365 Location : Newbury Position: permanent Benefits: Provided with a company van, which they can use for personal use, personal petrol use will be covered by the company, 33 days of holidays. Private pension, Health Shield Cashback Plan, Employee Discount Platform, electric car scheme. Discounted bus travel We are now seeking to recruit a Pest Control Technician to work in Newbury carrying out complete pest control services (including proofing) to our client to control all pest species covered under our contract and, by thorough inspection, identify any environmental conditions conducive to any pest activity whether covered by the contract or not. This requires visiting Stores, Foodhalls, Outlets, Depots & Office sites at agreed intervals governed by the specification service delivery and carrying out a detailed inspection in a safe and professional manner with due regard to Health and Safety and Hygiene regulations. This would involve providing an effective service to our clients site to effectively communicate observations verbally as well as in writing via the reports. Responsibilities: Take ownership of all pest related issues, i.e. infestations/cleaning/proofing, to resolve ongoing problems. Respond promptly to genuine emergency call outs from the Helpdesk. To work in a manner to support the achievement of company KPI delivery. Formulate detailed reports on stores, escalating issues to all relevant stakeholders. To identify infestation non-repairable faults in plant and machinery and promptly advise the Area Manager of findings, with recommendations regarding suitable replacement. To prioritise detailed recommendations for stores and to achieve agreed timescales and response times to proactively defend against Pest activity. Where pest proofing works is non-repairable, to make recommendations to the National Pest Control Operations Manager and Field Support Supervisor (FSSs) To carry out proofing works and installations within the individual s technical competence in accordance with current specifications. To advise and document to the SM of any pest activity and how this may be detrimental to the smooth running of the store. The following inspections provide a written report detailing pest activity detected and any environmental conditions that may adversely affect the store which may be submitted to Trading Law, Operational Managers, SM s etc To order preparations, spares to the laid-down procedures. Requirements: Experience with Pest control environment. Experience in retail, leisure or FM sector is desirable. Good PC literacy Good communication skills, both written and verbal. Full driving licence. Royal Society of Health Cert in Pest Control or British Pest Control Association Diploma s Part 1 and 2. Bird proofing work is desirable Helpful/professional manner Customer focused Self-motivated Ability to be on call out once every 4 weeks Ability to pass DBS check (criminal record check) If you think this is appropriate opportunity, please email your CV to (url removed) or contact Marta on (phone number removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Adecco are pleased to be recruiting for a Operational Communications Technician to join the Civil Nuclear Constabulary (CNC). Location: Culham, Oxfordshire (office based, some travel may be required - would be fully funded) Salary: Range from 35,854 to 39,929 plus a 2,000 South East allowance p/a Contract: Permanent, full-time 37.5 hours per week Critical to the operational capability of front-line officers is the ability to interoperate, predominantly with Home Office and Police Scotland forces and all emergency services including Special Forces when necessary. The Operational Communications Team ensures that this ability is always provisioned with minimum compromise to the Concept of Operations. The Operational Communications (OC) Team is responsible for the management, provision, and support of the mission-critical voice communications systems (currently Airwave TETRA) used by front line police officers, control room staff and partnership agencies (SL Guard Forces) deployed nationally across the nuclear licensed sites where Civil Nuclear Constabulary (CNC) has a presence. This includes ensuring the security of the assets, contract and service management, interoperability with other emergency services, Special Forces, and other agencies. The team must prepare for ESN, whilst delivering an effective BAU service capability and an increasing requirement to inform and deliver Operational Communications work streams or projects within the CNC's Project Portfolio and Ambition work - the most significant being ESN , Airwave's replacement. Provide technical and subject matter expertise and promote emerging technologies which can support or enhance both current and future operational communications with the CNC. Job Purpose: Plan, implement and deliver specific work streams/projects in support of the Operational Communications Strategy and Constabulary initiatives, within both the Business as Usual and Change (Projects) arenas. Specific responsibility for resolving faults and issues relating to devices fitted within vehicles or fixed positions and site-specific and specialist Ops Comms kit and equipment. Provide an intelligent delivery function and additional resilience in support of the activities of the team. Employ and develop best practices such as; ITIL, Lean Six Sigma and Prince 2 and use these to engage in and drive OC workstreams and projects to a successful conclusion Technical/Specialist: Demonstrate an understanding of both the technical and contextual issues and effectively articulate the issue/requirements/outcomes etc. Develop and maintain a comprehensive understanding of the OC team's functional areas to provided resilience as necessary, to include but not limited to; the break/fix process and helpdesk monitoring, auditing and reprogramming and other specialist activities. Provide relevant and timely responses to issues arising and contribute to effective resolutions developed by the team, which could include site visits to the Operational Units. Provide tactical and operational advice and guidance as appropriate, translating technical concepts to suit a non-technical audience. Maintain and develop technical knowledge of Airwave and Operational Communications issues, best practice and standards. Develop and maintain a knowledge of ESN - the Emergency Services Network which will replace Airwave within the next 5 years. Knowledge & Skills Required: Hold a vocational qualification/ work experience in Radio Engineer or related technical discipline. Experience of operating in teams with cross-functional stakeholders Demonstrable experience of effective planning, production of documentation, impact assessments and change control. Demonstrable experience of installing, integrating and maintaining of technical radio or communications systems in a service role. Understand the project lifecycle and the use of methodologies such as; Prince 2, ITIL and Lean Six Sigma and the ability to effectively apply them. Experience of capturing and effectively communicating issues, risks, impacts, requirements and outcomes. Ability to organise own workload, set priorities and deadlines, proactive attitude and able to flex with competing priorities. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the Force. Important Eligibility Information: Due to Police recruitment criteria, applicants must have lived continuously in the UK for the past five years. Unfortunately, applications that do not meet this requirement cannot be considered. Please note that any job offer made by the Force will be subject to Police Vetting procedures. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Oct 03, 2025
Full time
Adecco are pleased to be recruiting for a Operational Communications Technician to join the Civil Nuclear Constabulary (CNC). Location: Culham, Oxfordshire (office based, some travel may be required - would be fully funded) Salary: Range from 35,854 to 39,929 plus a 2,000 South East allowance p/a Contract: Permanent, full-time 37.5 hours per week Critical to the operational capability of front-line officers is the ability to interoperate, predominantly with Home Office and Police Scotland forces and all emergency services including Special Forces when necessary. The Operational Communications Team ensures that this ability is always provisioned with minimum compromise to the Concept of Operations. The Operational Communications (OC) Team is responsible for the management, provision, and support of the mission-critical voice communications systems (currently Airwave TETRA) used by front line police officers, control room staff and partnership agencies (SL Guard Forces) deployed nationally across the nuclear licensed sites where Civil Nuclear Constabulary (CNC) has a presence. This includes ensuring the security of the assets, contract and service management, interoperability with other emergency services, Special Forces, and other agencies. The team must prepare for ESN, whilst delivering an effective BAU service capability and an increasing requirement to inform and deliver Operational Communications work streams or projects within the CNC's Project Portfolio and Ambition work - the most significant being ESN , Airwave's replacement. Provide technical and subject matter expertise and promote emerging technologies which can support or enhance both current and future operational communications with the CNC. Job Purpose: Plan, implement and deliver specific work streams/projects in support of the Operational Communications Strategy and Constabulary initiatives, within both the Business as Usual and Change (Projects) arenas. Specific responsibility for resolving faults and issues relating to devices fitted within vehicles or fixed positions and site-specific and specialist Ops Comms kit and equipment. Provide an intelligent delivery function and additional resilience in support of the activities of the team. Employ and develop best practices such as; ITIL, Lean Six Sigma and Prince 2 and use these to engage in and drive OC workstreams and projects to a successful conclusion Technical/Specialist: Demonstrate an understanding of both the technical and contextual issues and effectively articulate the issue/requirements/outcomes etc. Develop and maintain a comprehensive understanding of the OC team's functional areas to provided resilience as necessary, to include but not limited to; the break/fix process and helpdesk monitoring, auditing and reprogramming and other specialist activities. Provide relevant and timely responses to issues arising and contribute to effective resolutions developed by the team, which could include site visits to the Operational Units. Provide tactical and operational advice and guidance as appropriate, translating technical concepts to suit a non-technical audience. Maintain and develop technical knowledge of Airwave and Operational Communications issues, best practice and standards. Develop and maintain a knowledge of ESN - the Emergency Services Network which will replace Airwave within the next 5 years. Knowledge & Skills Required: Hold a vocational qualification/ work experience in Radio Engineer or related technical discipline. Experience of operating in teams with cross-functional stakeholders Demonstrable experience of effective planning, production of documentation, impact assessments and change control. Demonstrable experience of installing, integrating and maintaining of technical radio or communications systems in a service role. Understand the project lifecycle and the use of methodologies such as; Prince 2, ITIL and Lean Six Sigma and the ability to effectively apply them. Experience of capturing and effectively communicating issues, risks, impacts, requirements and outcomes. Ability to organise own workload, set priorities and deadlines, proactive attitude and able to flex with competing priorities. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the Force. Important Eligibility Information: Due to Police recruitment criteria, applicants must have lived continuously in the UK for the past five years. Unfortunately, applications that do not meet this requirement cannot be considered. Please note that any job offer made by the Force will be subject to Police Vetting procedures. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: 24,000 - 29,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service 1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
Oct 03, 2025
Full time
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: 24,000 - 29,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service 1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.