Role : Volunteer Coordinator Salary: £13, 989.33 (pro- rated from £26,230) Hours: 20 hours per week Contract: Permanent Reports to : Volunteer Service Manager Location: Hybrid role/ Together Trust centre, School Hill Cheadle As Volunteer Coordinator, you ll be working with our Volunteering Development Officer to recruit, train, and support incredible volunteers in a variety of ongoing and ad-hoc activity across Together Trust services. The people who give up their time and energy to offer their skills in volunteering with us deserve to have the best experience we can offer and that s where our Volunteer Coordinator will shine. At Together Trust , we believe in the power of volunteering to change lives for both our volunteers and the people we support. Together we make a difference. We develop and learn, and we support each other. Every day with us is different, but our mission remains the same: to champion the rights, needs and ambitions of the people we support they are at the heart of everything we do. We stand by them, and we work together for change. See what it s like to work with us here. The Together Trust is committed to safeguarding and promoting the welfare of the people that we support and expects all of our staff and volunteers to share this commitment. Responsibilities include but are not exhaustive: Advertise volunteering opportunities Support with interviewing volunteering applicants Ensure all necessary checks are conducted prior to volunteers starting their roles, including references, health questionnaires and DBS checks Prepare and present induction materials for new volunteers Respond to day-to-day queries from volunteers Coordinate volunteers at Together Trust's flagship events Support the Volunteering Development Officer and services to ensure appropriate risk assessments are completed Act as an ambassador of the Trust, maintaining honesty, integrity and trustworthiness at all times. About You: Educated to GCSE level or equivalent, Maths and English at C or above(NVQ level 2 Business Administration or equivalent desirable) Effective interpersonal skills including the ability to enthuse others, actively listen, and compose professional emails and presentations Ability to communicate volunteering procedures to colleagues and applicants Good working knowledge of key software including Excel, MSWord, Outlook and PowerPoint Benefits Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years Generous pension scheme and death in service benefit , up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit. Occupational sick pay and family friendly policies including enhanced maternity , paternity and adoptive leave . Reward and Discount platform offering discounts at high street shops, travel, insurances etc. Eligibility to apply for Blue Light card Proud to be a real living wage employer Refer a friend scheme , be rewarded for recommending a friend to work with us Comprehensive training and development opportunities , including apprenticeship qualifications Long service awards including cash gifts and extra holiday. Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online Access to our Employee Assistance Programme for you and adults at your home. Inclusive networks for colleagues to join if they d like to (Disability & Neurodiversity Action group, Race Equality Network, Proud Together (LGBTQ+ group), Together for Men, Women Together). Find out more watch our short video to see what it s like to work with us: Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you. The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.
Apr 24, 2026
Full time
Role : Volunteer Coordinator Salary: £13, 989.33 (pro- rated from £26,230) Hours: 20 hours per week Contract: Permanent Reports to : Volunteer Service Manager Location: Hybrid role/ Together Trust centre, School Hill Cheadle As Volunteer Coordinator, you ll be working with our Volunteering Development Officer to recruit, train, and support incredible volunteers in a variety of ongoing and ad-hoc activity across Together Trust services. The people who give up their time and energy to offer their skills in volunteering with us deserve to have the best experience we can offer and that s where our Volunteer Coordinator will shine. At Together Trust , we believe in the power of volunteering to change lives for both our volunteers and the people we support. Together we make a difference. We develop and learn, and we support each other. Every day with us is different, but our mission remains the same: to champion the rights, needs and ambitions of the people we support they are at the heart of everything we do. We stand by them, and we work together for change. See what it s like to work with us here. The Together Trust is committed to safeguarding and promoting the welfare of the people that we support and expects all of our staff and volunteers to share this commitment. Responsibilities include but are not exhaustive: Advertise volunteering opportunities Support with interviewing volunteering applicants Ensure all necessary checks are conducted prior to volunteers starting their roles, including references, health questionnaires and DBS checks Prepare and present induction materials for new volunteers Respond to day-to-day queries from volunteers Coordinate volunteers at Together Trust's flagship events Support the Volunteering Development Officer and services to ensure appropriate risk assessments are completed Act as an ambassador of the Trust, maintaining honesty, integrity and trustworthiness at all times. About You: Educated to GCSE level or equivalent, Maths and English at C or above(NVQ level 2 Business Administration or equivalent desirable) Effective interpersonal skills including the ability to enthuse others, actively listen, and compose professional emails and presentations Ability to communicate volunteering procedures to colleagues and applicants Good working knowledge of key software including Excel, MSWord, Outlook and PowerPoint Benefits Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years Generous pension scheme and death in service benefit , up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit. Occupational sick pay and family friendly policies including enhanced maternity , paternity and adoptive leave . Reward and Discount platform offering discounts at high street shops, travel, insurances etc. Eligibility to apply for Blue Light card Proud to be a real living wage employer Refer a friend scheme , be rewarded for recommending a friend to work with us Comprehensive training and development opportunities , including apprenticeship qualifications Long service awards including cash gifts and extra holiday. Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online Access to our Employee Assistance Programme for you and adults at your home. Inclusive networks for colleagues to join if they d like to (Disability & Neurodiversity Action group, Race Equality Network, Proud Together (LGBTQ+ group), Together for Men, Women Together). Find out more watch our short video to see what it s like to work with us: Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you. The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for an Interventions and Women s Centre Coordinator to work with our Minerva team on the delivery of a service across the Thames Valley region. Salary: £23,000 - £24,000 pro-rata Location: Caversham and Oxford, and you must hold a full UK driver's license and be able to commute around the Thames Valley region (Oxfordshire, Berkshire and Buckinghamshire) Hours: 14 Hours per week Contract: Until March 31st 2027 This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. The project: We provide one-to-one advocacy and specialist work including workshops and group activities delivered by Advance in partnership with voluntary organisations. This role plays a critical part in coordinating the group offering for women accessing our services, as well as providing administration support across the region. In short you will: Be the first point of contact for clients coming to the Women s Centre; offering a warm welcome and trauma informed approach Ensure the client waiting area is kept tidy with up-to-date information/leaflets and supplies of refreshments Facilitate direct group delivery and events at the Women s Centre and regional venues Hold responsibility for the Minerva telephone number and email account in your region Assist in researching additional resources and events for service users; both within the Centre and across the region Contribute to creating and lead on updating the local Services Directory with details of local organisations, key contacts and details of services on offer, including eligibility criteria Assist the Service Manager in managing the smooth running of the Women s Centre in your region, including managing the group workshops timetable, arranging meetings and booking external venues for client groups or training events Manage administration for the Hampshire Minerva team Assist the Service Manager with the quality assurance and collation of data and information as required, including for funder reports. How to apply: Please apply with an up to date copy of your CV and a cover letter. Closing date: 10th May 2026 Interviews will take place on a rolling basis Advance reserves the right to close the advert early, or on the appointment of a candidate. What we can offer you - Employee Benefits: An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women s Day , and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days Thorough induction and training Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Apr 22, 2026
Full time
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for an Interventions and Women s Centre Coordinator to work with our Minerva team on the delivery of a service across the Thames Valley region. Salary: £23,000 - £24,000 pro-rata Location: Caversham and Oxford, and you must hold a full UK driver's license and be able to commute around the Thames Valley region (Oxfordshire, Berkshire and Buckinghamshire) Hours: 14 Hours per week Contract: Until March 31st 2027 This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. The project: We provide one-to-one advocacy and specialist work including workshops and group activities delivered by Advance in partnership with voluntary organisations. This role plays a critical part in coordinating the group offering for women accessing our services, as well as providing administration support across the region. In short you will: Be the first point of contact for clients coming to the Women s Centre; offering a warm welcome and trauma informed approach Ensure the client waiting area is kept tidy with up-to-date information/leaflets and supplies of refreshments Facilitate direct group delivery and events at the Women s Centre and regional venues Hold responsibility for the Minerva telephone number and email account in your region Assist in researching additional resources and events for service users; both within the Centre and across the region Contribute to creating and lead on updating the local Services Directory with details of local organisations, key contacts and details of services on offer, including eligibility criteria Assist the Service Manager in managing the smooth running of the Women s Centre in your region, including managing the group workshops timetable, arranging meetings and booking external venues for client groups or training events Manage administration for the Hampshire Minerva team Assist the Service Manager with the quality assurance and collation of data and information as required, including for funder reports. How to apply: Please apply with an up to date copy of your CV and a cover letter. Closing date: 10th May 2026 Interviews will take place on a rolling basis Advance reserves the right to close the advert early, or on the appointment of a candidate. What we can offer you - Employee Benefits: An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women s Day , and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days Thorough induction and training Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Apr 21, 2026
Full time
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Do you want to make a real difference in the lives of families in Tameside? We're looking for someone caring, motivated, and experienced to join our Early Help Service as a Family Support & Change Practitioner . You'll work with pregnant women and their partners to help them make positive changes, reduce risks, and build stronger futures for their children. This role is all about early support, teamwork, and creating lasting impact. Key Details Job Title: Family Support & Change Practitioner Location: OL7, Tameside Contract: 6-month temporary Hours: Full-time, on-site (36 hours/week, flexible between 8am-8pm, including weekends) Pay: £12.60 per hour Requirements: UK driving licence and Enhanced DBS with Children's Barred List What You'll Do Support families through early help and pre-birth assessments Work closely with midwives, health professionals, and adult services Manage a small caseload and build strong relationships with families Lead Team Around the Family meetings and coordinate multi-agency plans Use tools like Signs of Safety and compassion-focused approaches Keep accurate records and share information to improve outcomes What You'll Need A Level 3 qualification in social care, early years, youth work, or similar Experience working with children and families, including those who may be hard to engage Strong communication and teamwork skills Confidence using computers and keeping records Willingness to work flexible hours, including evenings and weekends A full UK driving licence and access to a car If you're passionate about helping families and want to be part of a supportive, forward-thinking team? We'd love to hear from you!
Oct 06, 2025
Full time
Do you want to make a real difference in the lives of families in Tameside? We're looking for someone caring, motivated, and experienced to join our Early Help Service as a Family Support & Change Practitioner . You'll work with pregnant women and their partners to help them make positive changes, reduce risks, and build stronger futures for their children. This role is all about early support, teamwork, and creating lasting impact. Key Details Job Title: Family Support & Change Practitioner Location: OL7, Tameside Contract: 6-month temporary Hours: Full-time, on-site (36 hours/week, flexible between 8am-8pm, including weekends) Pay: £12.60 per hour Requirements: UK driving licence and Enhanced DBS with Children's Barred List What You'll Do Support families through early help and pre-birth assessments Work closely with midwives, health professionals, and adult services Manage a small caseload and build strong relationships with families Lead Team Around the Family meetings and coordinate multi-agency plans Use tools like Signs of Safety and compassion-focused approaches Keep accurate records and share information to improve outcomes What You'll Need A Level 3 qualification in social care, early years, youth work, or similar Experience working with children and families, including those who may be hard to engage Strong communication and teamwork skills Confidence using computers and keeping records Willingness to work flexible hours, including evenings and weekends A full UK driving licence and access to a car If you're passionate about helping families and want to be part of a supportive, forward-thinking team? We'd love to hear from you!
We are currently seeking a dedicated, full-time (37.5 hours per week) Staffing Co-ordinator to join our team. In this vital role, you will be responsible for ensuring the hospital is safely and appropriately staffed at all times. You'll play a key part in the smooth and efficient operation of the wards, managing staffing levels in relation to annual leave, sickness, and training requirements. Your contribution will help foster a positive and supportive working environment for all staff. This is a fixed term role lasting 6 - 12 months Cygnet Hospital Stevenage offers a range of secure and PICU and acute mental health services for men and women in a purpose-built therapeutic environment where the focus is on maximising positive outcomes and recovery. A range of therapies supports the care pathway towards independent living. You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others - every day. Your day-to-day Manage staffing forecasts and daily rotas using Temployer Coordinate bank and agency staff, ensuring appropriate skill and gender mix Maintain accurate staffing records and update systems regularly Liaise with agencies regarding bookings and staff performance Support ward operations including escorts, enhanced observations, and leave cover Communicate staffing updates and process changes to staff Organise inductions and ensure training compliance Assist with reporting, planning, and short-notice cover as needed Promote a positive working environment and strong staff relationships This role also includes opportunities for personal development, supervision, and training. Why Cygnet? We'll offer you Paid Holiday Free Private Health Care Free meals on duty Employee Discount Scheme A package of support for staff health and wellbeing Opportunity to undertake further learning with our excellent apprenticeship scheme Company pension scheme A career at Cygnet comes with excellent benefits. Whether it's saving you money on the high street, with healthcare, holidays & leisure - or securing your future with professional development and a pension - we support you to be happy both in & out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others - every day. You have Experience in a similar role Proficient in the use of Excel, Word, Outlook, PowerPoint, Access, Windows & the internet. Ability to learn new IT based systems is essential. Ability to communicate effectively both in person, over the telephone and in writing, understanding information and engaging in effective dialogues. Excellent customer service skills & Organisational skills Successful candidates will be required to undergo an enhanced DBS check.
Oct 02, 2025
Full time
We are currently seeking a dedicated, full-time (37.5 hours per week) Staffing Co-ordinator to join our team. In this vital role, you will be responsible for ensuring the hospital is safely and appropriately staffed at all times. You'll play a key part in the smooth and efficient operation of the wards, managing staffing levels in relation to annual leave, sickness, and training requirements. Your contribution will help foster a positive and supportive working environment for all staff. This is a fixed term role lasting 6 - 12 months Cygnet Hospital Stevenage offers a range of secure and PICU and acute mental health services for men and women in a purpose-built therapeutic environment where the focus is on maximising positive outcomes and recovery. A range of therapies supports the care pathway towards independent living. You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others - every day. Your day-to-day Manage staffing forecasts and daily rotas using Temployer Coordinate bank and agency staff, ensuring appropriate skill and gender mix Maintain accurate staffing records and update systems regularly Liaise with agencies regarding bookings and staff performance Support ward operations including escorts, enhanced observations, and leave cover Communicate staffing updates and process changes to staff Organise inductions and ensure training compliance Assist with reporting, planning, and short-notice cover as needed Promote a positive working environment and strong staff relationships This role also includes opportunities for personal development, supervision, and training. Why Cygnet? We'll offer you Paid Holiday Free Private Health Care Free meals on duty Employee Discount Scheme A package of support for staff health and wellbeing Opportunity to undertake further learning with our excellent apprenticeship scheme Company pension scheme A career at Cygnet comes with excellent benefits. Whether it's saving you money on the high street, with healthcare, holidays & leisure - or securing your future with professional development and a pension - we support you to be happy both in & out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others - every day. You have Experience in a similar role Proficient in the use of Excel, Word, Outlook, PowerPoint, Access, Windows & the internet. Ability to learn new IT based systems is essential. Ability to communicate effectively both in person, over the telephone and in writing, understanding information and engaging in effective dialogues. Excellent customer service skills & Organisational skills Successful candidates will be required to undergo an enhanced DBS check.
As a Senior Domestic Abuse Practitioner (Volunteer Coordinator), youll lead on the day-to-day activities of a team of volunteers delivering support and co-delivering group programmes to women who have experienced domestic abuse. Youll lead on supervision, training and volunteer recruitment, playing a key part in the ongoing growth, development and sustainability of the service click apply for full job details
Sep 23, 2025
Full time
As a Senior Domestic Abuse Practitioner (Volunteer Coordinator), youll lead on the day-to-day activities of a team of volunteers delivering support and co-delivering group programmes to women who have experienced domestic abuse. Youll lead on supervision, training and volunteer recruitment, playing a key part in the ongoing growth, development and sustainability of the service click apply for full job details
