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head of sales growth retention
ITSS Recruitment Ltd
Account Manager
ITSS Recruitment Ltd Doncaster, Yorkshire
Account Manager - Client relations / Customer Success - Up to 30K + Bonus - Doncaster We are looking for a highly motivated and skilled Account Manager to join an established, eco-conscious and sustainability focused organisation employing close to 200 people and turning over £65 million, with head offices in Doncaster.This exciting opportunity will suit a Account Manager who is well versed in relationship management, customer service and building rapport. Due to impressive growth we are looking for multiple people to join the expanding teams.Please note that this is an Account Manager / Client relations role and will NOT include sales to new prospects/clients or New Business. They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity.Account Manager Key skills: Build rapport within your designated client portfolio Manage and nurture a portfolio of client accounts, ensuring high levels of satisfaction and retention. Be the first point of contact for customer queries, resolving issues promptly and professionally. Liaise daily with the supply chain and operations team to ensure seamless order processing and service delivery. Support the BDM team with account insights, preparing reports, and contributing to client growth strategies. Maintain accurate records of client communications, pricing, and service issues using our internal systems. Proactively identify opportunities for up-selling or cross-selling products and services. Handle a high volume of administrative and system-based tasks with attention to detail. Continuously look for ways to improve internal processes and the customer journey.The Account Manager position is a pivotal role within the business, playing a key part in customer retention and revenue growth. You will be one of the main points of contact for your accounts, ensuring their needs are met quickly and effectively, while spotting opportunities to add value and strengthen relationships.We are interviewing currently so apply now for immediate consideration or contact George Harvey at ITSS Recruitment for further information.
Apr 29, 2026
Full time
Account Manager - Client relations / Customer Success - Up to 30K + Bonus - Doncaster We are looking for a highly motivated and skilled Account Manager to join an established, eco-conscious and sustainability focused organisation employing close to 200 people and turning over £65 million, with head offices in Doncaster.This exciting opportunity will suit a Account Manager who is well versed in relationship management, customer service and building rapport. Due to impressive growth we are looking for multiple people to join the expanding teams.Please note that this is an Account Manager / Client relations role and will NOT include sales to new prospects/clients or New Business. They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity.Account Manager Key skills: Build rapport within your designated client portfolio Manage and nurture a portfolio of client accounts, ensuring high levels of satisfaction and retention. Be the first point of contact for customer queries, resolving issues promptly and professionally. Liaise daily with the supply chain and operations team to ensure seamless order processing and service delivery. Support the BDM team with account insights, preparing reports, and contributing to client growth strategies. Maintain accurate records of client communications, pricing, and service issues using our internal systems. Proactively identify opportunities for up-selling or cross-selling products and services. Handle a high volume of administrative and system-based tasks with attention to detail. Continuously look for ways to improve internal processes and the customer journey.The Account Manager position is a pivotal role within the business, playing a key part in customer retention and revenue growth. You will be one of the main points of contact for your accounts, ensuring their needs are met quickly and effectively, while spotting opportunities to add value and strengthen relationships.We are interviewing currently so apply now for immediate consideration or contact George Harvey at ITSS Recruitment for further information.
Wise Monkey Recruitment ltd
Technical Sales Account Manager
Wise Monkey Recruitment ltd
Technical Sales Account Manager Office-Based Role No hybrid or part-time option The Opportunity Wise Monkey Recruitment is proud to be partnering with a rapidly growing, highly specialised organisation within the scientific and technical sector to recruit a Technical Sales Account Manager. This is a fully office-based role, ideal for someone who thrives in a collaborative, fast-paced environment and enjoys building strong working relationships on-site. Our client operates on a global scale, with headquarters in the UK and an expanding presence in the US, working alongside leading organisations across the technology and aerospace industries. This is an exciting opportunity to join a forward-thinking business where innovation, technical expertise, and customer excellence are at the core of everything they do. The Role As a Technical Sales Account Manager, you will be responsible for managing and growing an existing client base while actively developing new business opportunities. You ll combine your technical knowledge with strong commercial awareness to deliver tailored solutions, exceed sales targets, and build lasting client partnerships. Key Responsibilities Develop and maintain strong relationships with existing clients to drive retention and growth Identify and secure new business opportunities to expand market reach Provide expert technical advice and support throughout the sales process Respond promptly to customer enquiries (technical and pricing) via phone, email, and website Work closely with internal technical teams and suppliers to deliver accurate, competitive quotations Conduct market and sector research to identify new opportunities and trends Manage supplier relationships and maintain accurate records within SAP Business One Monitor customer engagement and website activity to enhance user experience Manage your sales pipeline and provide regular progress updates Contribute to new product ideas and commercially viable innovations What Our Client Is Looking For Experience in sales or customer service within a technical or scientific environment (essential) A passion for science and technology Excellent communication skills with a professional and confident approach Strong organisational skills and attention to detail A proactive, team-oriented mindset Competency in Microsoft Word and Excel SAP experience is advantageous (training will be provided) Desirable A degree in a science, maths, or technical discipline Previous experience in technical or scientific sales Benefits 23 days holiday plus bank holidays Company pension scheme Company sick pay Uncapped bonus scheme Private healthcare (BUPA) Important: This is a fully office-based position . Please only apply if you are able to work on-site full-time. Applications seeking hybrid or part-time working will not be considered. If this sounds like the type of role you are looking for, please do not hesitate to apply now!
Apr 29, 2026
Full time
Technical Sales Account Manager Office-Based Role No hybrid or part-time option The Opportunity Wise Monkey Recruitment is proud to be partnering with a rapidly growing, highly specialised organisation within the scientific and technical sector to recruit a Technical Sales Account Manager. This is a fully office-based role, ideal for someone who thrives in a collaborative, fast-paced environment and enjoys building strong working relationships on-site. Our client operates on a global scale, with headquarters in the UK and an expanding presence in the US, working alongside leading organisations across the technology and aerospace industries. This is an exciting opportunity to join a forward-thinking business where innovation, technical expertise, and customer excellence are at the core of everything they do. The Role As a Technical Sales Account Manager, you will be responsible for managing and growing an existing client base while actively developing new business opportunities. You ll combine your technical knowledge with strong commercial awareness to deliver tailored solutions, exceed sales targets, and build lasting client partnerships. Key Responsibilities Develop and maintain strong relationships with existing clients to drive retention and growth Identify and secure new business opportunities to expand market reach Provide expert technical advice and support throughout the sales process Respond promptly to customer enquiries (technical and pricing) via phone, email, and website Work closely with internal technical teams and suppliers to deliver accurate, competitive quotations Conduct market and sector research to identify new opportunities and trends Manage supplier relationships and maintain accurate records within SAP Business One Monitor customer engagement and website activity to enhance user experience Manage your sales pipeline and provide regular progress updates Contribute to new product ideas and commercially viable innovations What Our Client Is Looking For Experience in sales or customer service within a technical or scientific environment (essential) A passion for science and technology Excellent communication skills with a professional and confident approach Strong organisational skills and attention to detail A proactive, team-oriented mindset Competency in Microsoft Word and Excel SAP experience is advantageous (training will be provided) Desirable A degree in a science, maths, or technical discipline Previous experience in technical or scientific sales Benefits 23 days holiday plus bank holidays Company pension scheme Company sick pay Uncapped bonus scheme Private healthcare (BUPA) Important: This is a fully office-based position . Please only apply if you are able to work on-site full-time. Applications seeking hybrid or part-time working will not be considered. If this sounds like the type of role you are looking for, please do not hesitate to apply now!
Lipton Media
Head of Sales - Travel
Lipton Media
Head of Sales - Travel Events £55,000 - £60,000 Base + Uncapped Commission Hybrid London Leading media events and publishing business specialising seeks highly accomplished senior sales leader to join their high growth business leading the launch of a super exciting travel event. You'll join a purpose-driven company that values editorial excellence, employee wellbeing, and meaningful impact. They are a small but mighty team producing award-winning content that drives real change across the travel industry. The Role The Head of Sales - is a brand-new role. We are looking for someone with extensive event sales & sponsorship experience looking for a giant step in their career to lead the launch of a new travel event taking place in 2027. You will be part of a fast moving, purpose driven independent media business with a multi award-winning reputation in the travel industry, and throughout B2B media. You will have direct experience working on large scale events and be expected to work between home and the office in their creative work environment in London, reporting directly to the Managing Director and liaising daily with the most exciting travel brands across the globe. Responsibilities Selling all event sponsorship and meetings packages to mainstream travel suppliers (Marketing/Sales Directors) looking to connect with the homeworker and travel agency managers in the UK Collaborate with Head of Events and marketing team to develop promotional materials and campaigns Creating and pitching event proposals face-to-face (and virtually), delivering exceptional presentations and customer service Demonstrating a detailed understanding of the travel sector and utilize this expertise to develop and strengthen client relationships. Building and developing strong relationships with existing and new clients in meetings and at key events across the UK & Internationally when required Attend weekly face-to-face sales and/or strategy meetings in the office Candidate Profile : Essential - minimum three-five years selling a large-scale event Essential - minimum three-five years selling 100% sponsorship and exhibition space or stands (preferably meeting events) Ideally - minimum two-three years of experience working with SalesForce Ideally a travel background - Events Ideally - minimum three years achieving personal sales targets of £600-£1m+ per annum through 100% event sales. Essential - You should be entirely client results focused (rather than product focused) with the ability to influence clients to buy outcome focused solutions/campaigns to grow market share and increase company and individual client retention targets An excellent understanding of value-led, consultative sales practices and processes to drive new business and client retention goals Excellent presentation skills and the ability to present to groups of customers face-to-face and create high impact, star quality partnership proposals Self-starter with a positive, entrepreneurial attitude L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Apr 29, 2026
Full time
Head of Sales - Travel Events £55,000 - £60,000 Base + Uncapped Commission Hybrid London Leading media events and publishing business specialising seeks highly accomplished senior sales leader to join their high growth business leading the launch of a super exciting travel event. You'll join a purpose-driven company that values editorial excellence, employee wellbeing, and meaningful impact. They are a small but mighty team producing award-winning content that drives real change across the travel industry. The Role The Head of Sales - is a brand-new role. We are looking for someone with extensive event sales & sponsorship experience looking for a giant step in their career to lead the launch of a new travel event taking place in 2027. You will be part of a fast moving, purpose driven independent media business with a multi award-winning reputation in the travel industry, and throughout B2B media. You will have direct experience working on large scale events and be expected to work between home and the office in their creative work environment in London, reporting directly to the Managing Director and liaising daily with the most exciting travel brands across the globe. Responsibilities Selling all event sponsorship and meetings packages to mainstream travel suppliers (Marketing/Sales Directors) looking to connect with the homeworker and travel agency managers in the UK Collaborate with Head of Events and marketing team to develop promotional materials and campaigns Creating and pitching event proposals face-to-face (and virtually), delivering exceptional presentations and customer service Demonstrating a detailed understanding of the travel sector and utilize this expertise to develop and strengthen client relationships. Building and developing strong relationships with existing and new clients in meetings and at key events across the UK & Internationally when required Attend weekly face-to-face sales and/or strategy meetings in the office Candidate Profile : Essential - minimum three-five years selling a large-scale event Essential - minimum three-five years selling 100% sponsorship and exhibition space or stands (preferably meeting events) Ideally - minimum two-three years of experience working with SalesForce Ideally a travel background - Events Ideally - minimum three years achieving personal sales targets of £600-£1m+ per annum through 100% event sales. Essential - You should be entirely client results focused (rather than product focused) with the ability to influence clients to buy outcome focused solutions/campaigns to grow market share and increase company and individual client retention targets An excellent understanding of value-led, consultative sales practices and processes to drive new business and client retention goals Excellent presentation skills and the ability to present to groups of customers face-to-face and create high impact, star quality partnership proposals Self-starter with a positive, entrepreneurial attitude L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
New Appointments Group
Business Development Manager
New Appointments Group Dover, Kent
Job title: Business Development Manager Location : Dover Salary: c.£52,000 Hours : Monday to Friday, 37.5 hours per week The role: We are seeking a proactive, customer-focused Business Development Manager to join our client's growing team. The role will support the development of general cargo services and play a key part in driving new business opportunities. Benefits: 5 weeks annual leave + bank holidays Birthday leave Free Parking Generous contributory pension scheme Discretionary annual bonus scheme Private Health Care Life assurance Employee assistance programme 3rd party discounts Cycle to work scheme Benefits and reward platform Employee volunteering scheme Key responsibilities as the Business Development Manager would be: Manage daily interactions with general cargo customers, ensuring high levels of service and timely responses Support customer onboarding and align operational requirements across internal teams. Maintain regular engagement to identify service improvements and upsell opportunities Produce and maintain account management plans. Identify and qualify new commercial leads through networking and market insights. Support the preparation of proposals, tenders and customer presentations. Gather operational and financial data to support business cases and forecasting. Contribute to sales pipeline updates and support negotiations. Work closely with other teams to ensure customer expectations are met. Monitor service performance, escalating any issues or improvement needs. Support rate and tariff updates through materials preparation and customer communication. Maintain accurate KPI tracking for general cargo accounts within the CRM. Attend industry and trade events, ensuring leads are captured and followed up. Gather and share market intelligence on competitors, cargo flows and opportunities. Maintain accurate CRM records and prepare routine reports on market activity and customer performance. Assist in developing internal and external presentations and documents. Ensure compliance with relevant quality, safety, security and sustainability standards. Support commercial project delivery by coordinating tasks and monitoring progress. Contribute to discussions on improving service quality and operational efficiency. Support strategic initiatives led by the Head of Business Development. What success would look like as the Business Development Manager: Growth in general cargo revenue year-on-year. Strong customer retention and positive service feedback. Accurate, timely CRM updates and high-quality customer materials. Effective support across proposals, projects, events, and internal activities. Consistent delivery of key reports, insights, and commercial outputs. Experience and skills required: Experience in account management or business development. Strong customer relationship management skills across multiple accounts. Understanding of supply chain operations and basic financial principles. Competent user of Microsoft Office. Ability to engage and influence senior stakeholders. Passion for growth, innovation and developing new supply chain solutions. Confident public speaker and effective external representative. Strong analytical skills with the ability to interpret market data Skilled in negotiation and constructive conflict management. Collaborates effectively with Marketing and cross-functional teams. Inclusive, adaptable and enthusiastic in a fast-paced setting. Strong written and verbal communication skills. Excellent planning, organisation, and attention to detail. Role model for integrity, respect and positive team culture. A full UK driving licence. Desirable: Background in logistics, supply chain or ports (desirable) Project management experience Knowledge of quality, security or food safety standards Understanding of regulatory frameworks Next steps: If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements.If you would like any further information before applying, then please call Ellie - Permanent Consultant on or email
Apr 29, 2026
Full time
Job title: Business Development Manager Location : Dover Salary: c.£52,000 Hours : Monday to Friday, 37.5 hours per week The role: We are seeking a proactive, customer-focused Business Development Manager to join our client's growing team. The role will support the development of general cargo services and play a key part in driving new business opportunities. Benefits: 5 weeks annual leave + bank holidays Birthday leave Free Parking Generous contributory pension scheme Discretionary annual bonus scheme Private Health Care Life assurance Employee assistance programme 3rd party discounts Cycle to work scheme Benefits and reward platform Employee volunteering scheme Key responsibilities as the Business Development Manager would be: Manage daily interactions with general cargo customers, ensuring high levels of service and timely responses Support customer onboarding and align operational requirements across internal teams. Maintain regular engagement to identify service improvements and upsell opportunities Produce and maintain account management plans. Identify and qualify new commercial leads through networking and market insights. Support the preparation of proposals, tenders and customer presentations. Gather operational and financial data to support business cases and forecasting. Contribute to sales pipeline updates and support negotiations. Work closely with other teams to ensure customer expectations are met. Monitor service performance, escalating any issues or improvement needs. Support rate and tariff updates through materials preparation and customer communication. Maintain accurate KPI tracking for general cargo accounts within the CRM. Attend industry and trade events, ensuring leads are captured and followed up. Gather and share market intelligence on competitors, cargo flows and opportunities. Maintain accurate CRM records and prepare routine reports on market activity and customer performance. Assist in developing internal and external presentations and documents. Ensure compliance with relevant quality, safety, security and sustainability standards. Support commercial project delivery by coordinating tasks and monitoring progress. Contribute to discussions on improving service quality and operational efficiency. Support strategic initiatives led by the Head of Business Development. What success would look like as the Business Development Manager: Growth in general cargo revenue year-on-year. Strong customer retention and positive service feedback. Accurate, timely CRM updates and high-quality customer materials. Effective support across proposals, projects, events, and internal activities. Consistent delivery of key reports, insights, and commercial outputs. Experience and skills required: Experience in account management or business development. Strong customer relationship management skills across multiple accounts. Understanding of supply chain operations and basic financial principles. Competent user of Microsoft Office. Ability to engage and influence senior stakeholders. Passion for growth, innovation and developing new supply chain solutions. Confident public speaker and effective external representative. Strong analytical skills with the ability to interpret market data Skilled in negotiation and constructive conflict management. Collaborates effectively with Marketing and cross-functional teams. Inclusive, adaptable and enthusiastic in a fast-paced setting. Strong written and verbal communication skills. Excellent planning, organisation, and attention to detail. Role model for integrity, respect and positive team culture. A full UK driving licence. Desirable: Background in logistics, supply chain or ports (desirable) Project management experience Knowledge of quality, security or food safety standards Understanding of regulatory frameworks Next steps: If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements.If you would like any further information before applying, then please call Ellie - Permanent Consultant on or email
Universal Business Team
Telesales Executive
Universal Business Team Bedford, Bedfordshire
We are seeking a Telesales Executive to join a small, friendly business based in Bedford. This is an office based role where you will be responsible for creating qualified sales opportunities by identifying buying signals, engaging target accounts, and converting marketing and data insights into high-quality sales meetings. This role focuses on intelligent prospecting and targeted engagement rather than high-volume cold calling. The SDR works closely with sales and marketing to identify opportunities, qualify prospects against agreed criteria, and generate a consistent pipeline of meetings for the Business Development team. The position plays a key role in supporting the company's growth strategy by ensuring Business Development Managers are consistently engaging with organisations that match their customer profile. Main Duties: To book and attend new qualified appointments to sell our services. Conduct client visits identifying client needs and presenting our solutions. Work with Telesales and Marketing to ensure inbound leads are generated for you to attend. Actively manage a structured sales pipeline to ensure consistent deal progression and closure. Direct responsibility for sales generation with an individual sales target. Increase sales across all potential sales streams and collaborate with all departments. Ensure that the KPI for proposal presentations is achieved. Ensure all work quoted for is costed and approved in accordance with Company procedures, and that submissions are both comprehensive, professional and accurate. Ensure the CRM database is developed and maintained. Requirements Experience of successfully delivering sales targets. Exposure to telesales, marketing-led lead generation or bid support environments Ability to prioritise workload and diary planning. Passionate and experienced in business-to-business sales within a similar market, with the ability to build relationships and influence key stakeholders Excellent knowledge of MS packages and CRM systems is required. Able to demonstrate a positive can-do attitude and work calmly under pressure, whilst delivering targets. Resilience and a can-do mentality, able to demonstrate a consistent ability to deal with barriers and obstacles to progress and display the determination and drive to achieve agreed goals. Self-sufficiency and independence, able to make things happen with pace and energy Possess an all-round understanding of business awareness and knowledge of financial terms and the ability to compile a sound business case. Excellent communication skills, flexibility, ability to work to deadlines and the determination to see a job through to a satisfactory conclusion are essential for this role Benefits Monday- Friday 8am- 5pm (1 hour lunch) 30k base salary and uncapped commission 28 days holiday including bank holidays Health & Medical Benefits Pension Scheme Free parking at Head Office Supportive culture with strong retention IND25
Apr 29, 2026
Full time
We are seeking a Telesales Executive to join a small, friendly business based in Bedford. This is an office based role where you will be responsible for creating qualified sales opportunities by identifying buying signals, engaging target accounts, and converting marketing and data insights into high-quality sales meetings. This role focuses on intelligent prospecting and targeted engagement rather than high-volume cold calling. The SDR works closely with sales and marketing to identify opportunities, qualify prospects against agreed criteria, and generate a consistent pipeline of meetings for the Business Development team. The position plays a key role in supporting the company's growth strategy by ensuring Business Development Managers are consistently engaging with organisations that match their customer profile. Main Duties: To book and attend new qualified appointments to sell our services. Conduct client visits identifying client needs and presenting our solutions. Work with Telesales and Marketing to ensure inbound leads are generated for you to attend. Actively manage a structured sales pipeline to ensure consistent deal progression and closure. Direct responsibility for sales generation with an individual sales target. Increase sales across all potential sales streams and collaborate with all departments. Ensure that the KPI for proposal presentations is achieved. Ensure all work quoted for is costed and approved in accordance with Company procedures, and that submissions are both comprehensive, professional and accurate. Ensure the CRM database is developed and maintained. Requirements Experience of successfully delivering sales targets. Exposure to telesales, marketing-led lead generation or bid support environments Ability to prioritise workload and diary planning. Passionate and experienced in business-to-business sales within a similar market, with the ability to build relationships and influence key stakeholders Excellent knowledge of MS packages and CRM systems is required. Able to demonstrate a positive can-do attitude and work calmly under pressure, whilst delivering targets. Resilience and a can-do mentality, able to demonstrate a consistent ability to deal with barriers and obstacles to progress and display the determination and drive to achieve agreed goals. Self-sufficiency and independence, able to make things happen with pace and energy Possess an all-round understanding of business awareness and knowledge of financial terms and the ability to compile a sound business case. Excellent communication skills, flexibility, ability to work to deadlines and the determination to see a job through to a satisfactory conclusion are essential for this role Benefits Monday- Friday 8am- 5pm (1 hour lunch) 30k base salary and uncapped commission 28 days holiday including bank holidays Health & Medical Benefits Pension Scheme Free parking at Head Office Supportive culture with strong retention IND25
Nicola York Recruitment Ltd
Head of Finance
Nicola York Recruitment Ltd Chippenham, Wiltshire
Head of Finance Up to £80,000 + 10% Bonus + Benefits Chippenham I am exclusively partnering with a well-established, market-leading engineering business to recruit a Head of Finance. The business operates globally and is recognised for delivering innovative solutions that support environmental sustainability. The UK entity has been established for over 30 years and employs c.80 people. It forms part of a privately owned German parent company with over 150 years of heritage, employing c.1,300 people worldwide and operating across 125 countries. Reporting directly to the Managing Director, this role sits on the UK senior leadership team and will also liaise closely with senior finance stakeholders within the German parent group. This is a broad and well-rounded Head of Finance position within a profitable and growing SME, offering a balance of financial control, leadership and increasing commercial involvement. Key responsibilities include: Leading and developing a well-established finance team Preparation of monthly management accounts, including variance and commercial analysis with insightful commentary Business partnering with key internal and external stakeholders Monitoring and reporting on KPIs and business performance Cash flow forecasting, reporting and treasury management Supporting commercial decision-making through sales and margin forecasting Preparation of statutory accounts and management of the year-end audit Leading the annual budgeting and forecasting process Managing capital expenditure Ensuring compliance with all financial regulations and HMRC requirements Reviewing and improving systems, processes and controls Oversight of payroll, insurance, and property-related matters Contributing to strategic planning and business growth initiatives Package & Benefits: £80,000 base salary 10% bonus (profit-related) 25 days holiday + service-related increases Pension scheme (enhanced with service) Private medical insurance Death in service (3x salary) Additional benefits including EAP, cycle to work scheme and training support Stable, well-established business with strong employee retention (Investors in People Gold accredited) About You: ACA / ACCA / CIMA qualification Proven experience in a Head of Finance or Financial Controller role Strong technical accounting expertise (management accounts, statutory reporting, audit) Experience managing cash flow and working capital Commercial acumen with the ability to influence and support decision-making A proactive, hands-on approach with strong communication skills This is an excellent opportunity to join a highly regarded business where finance plays a key role in supporting operational and commercial performance. Nicola York Recruitment Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers.
Apr 29, 2026
Full time
Head of Finance Up to £80,000 + 10% Bonus + Benefits Chippenham I am exclusively partnering with a well-established, market-leading engineering business to recruit a Head of Finance. The business operates globally and is recognised for delivering innovative solutions that support environmental sustainability. The UK entity has been established for over 30 years and employs c.80 people. It forms part of a privately owned German parent company with over 150 years of heritage, employing c.1,300 people worldwide and operating across 125 countries. Reporting directly to the Managing Director, this role sits on the UK senior leadership team and will also liaise closely with senior finance stakeholders within the German parent group. This is a broad and well-rounded Head of Finance position within a profitable and growing SME, offering a balance of financial control, leadership and increasing commercial involvement. Key responsibilities include: Leading and developing a well-established finance team Preparation of monthly management accounts, including variance and commercial analysis with insightful commentary Business partnering with key internal and external stakeholders Monitoring and reporting on KPIs and business performance Cash flow forecasting, reporting and treasury management Supporting commercial decision-making through sales and margin forecasting Preparation of statutory accounts and management of the year-end audit Leading the annual budgeting and forecasting process Managing capital expenditure Ensuring compliance with all financial regulations and HMRC requirements Reviewing and improving systems, processes and controls Oversight of payroll, insurance, and property-related matters Contributing to strategic planning and business growth initiatives Package & Benefits: £80,000 base salary 10% bonus (profit-related) 25 days holiday + service-related increases Pension scheme (enhanced with service) Private medical insurance Death in service (3x salary) Additional benefits including EAP, cycle to work scheme and training support Stable, well-established business with strong employee retention (Investors in People Gold accredited) About You: ACA / ACCA / CIMA qualification Proven experience in a Head of Finance or Financial Controller role Strong technical accounting expertise (management accounts, statutory reporting, audit) Experience managing cash flow and working capital Commercial acumen with the ability to influence and support decision-making A proactive, hands-on approach with strong communication skills This is an excellent opportunity to join a highly regarded business where finance plays a key role in supporting operational and commercial performance. Nicola York Recruitment Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers.
ICON
Senior Director, Business Development
ICON Reading, Berkshire
Senior Director, Business Development - Pharmacovigilance ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Senior Director, Business Development to join our diverse and dynamic team specialising in Pharmacovigilance. As a Senior Director at ICON, you will play a pivotal role in fostering client relationships, driving strategic initiatives, and contributing to the advancement of innovative treatments and therapies. What you will be doing Develop and maintain strong relationships with clients, serving as a primary point of contact for communication and support. Collaborate with cross-functional teams to understand client needs, develop solutions, and ensure the successful delivery of services. Identify opportunities for account expansion and revenue growth, leveraging industry trends and market insights. Manage the end-to-end sales process, from lead generation to contract negotiation and close. Monitor account performance, track key metrics, and identify areas for improvement to enhance client satisfaction and retention. Your profile Bachelor's degree in business, life sciences, or related field; advanced degree preferred. Proven experience in Pharmacovigilance account management, sales, or client services within the pharmaceutical, biotechnology, or clinical research industry. Strong understanding of Pharmacovigilance and clinical trial operations, regulatory requirements, and industry standards. Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization. Results-oriented mindset with a track record of achieving sales targets and driving business growth. What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Apr 28, 2026
Full time
Senior Director, Business Development - Pharmacovigilance ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Senior Director, Business Development to join our diverse and dynamic team specialising in Pharmacovigilance. As a Senior Director at ICON, you will play a pivotal role in fostering client relationships, driving strategic initiatives, and contributing to the advancement of innovative treatments and therapies. What you will be doing Develop and maintain strong relationships with clients, serving as a primary point of contact for communication and support. Collaborate with cross-functional teams to understand client needs, develop solutions, and ensure the successful delivery of services. Identify opportunities for account expansion and revenue growth, leveraging industry trends and market insights. Manage the end-to-end sales process, from lead generation to contract negotiation and close. Monitor account performance, track key metrics, and identify areas for improvement to enhance client satisfaction and retention. Your profile Bachelor's degree in business, life sciences, or related field; advanced degree preferred. Proven experience in Pharmacovigilance account management, sales, or client services within the pharmaceutical, biotechnology, or clinical research industry. Strong understanding of Pharmacovigilance and clinical trial operations, regulatory requirements, and industry standards. Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization. Results-oriented mindset with a track record of achieving sales targets and driving business growth. What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
MCS Group
Internal Sales Manager
MCS Group City, Belfast
Company Overview MCS are excited to be partnering with a well-established and highly respected electrical distribution business with a strong heritage and decades of trading success to hire a Internal Sales Manager. The company is known for its reliability, customer focus, and long-standing relationships across Northern Ireland. The business has grown through both organic expansion and acquisitions and continues to evolve as a leading supplier within the electrical wholesale sector in Northern Ireland. Roles & Responsibilities Lead and manage the Internal Sales team (7 people), ensuring strong performance, collaboration, and accountability across the department Oversee day-to-day internal sales activity, including inbound phone orders, trade counter queries, and customer service interactions Act as the key liaison between Internal Sales, Head of Operations, Stores, and wider business functions to ensure full operational alignment Ensure pricing updates, margin requirements, and supplier-driven changes are accurately implemented and communicated across the business Identify opportunities to improve internal processes, workflows, and customer responsiveness Support customer retention and contribute to identifying opportunities for new business growth in collaboration with external sales colleagues Report directly to senior leadership on performance, challenges, and improvement initiatives Essential Criteria Proven experience in a sales management, internal sales leadership, or commercial operations role Strong commercial acumen with a clear understanding of margins, pricing, and supplier/customer dynamics Experience managing or supervising teams in a fast-paced customer-facing environment Highly organised with strong attention to detail and the ability to manage multiple priorities A proactive, solutions-focused approach with a strong sense of ownership and accountability Desirable Criteria Experience within electrical wholesale, distribution, construction supply, or similar B2B trade environments Familiarity with trade counter operations or inbound order processing environments Exposure to pricing implementation, supplier negotiations, or margin control processes What's On Offer Base salary of £50,000 - £55,000 Discretionary annual bonus 5% employer pension contribution Full private medical cover after 6 months 21 days annual leave plus Christmas closure (without using holiday entitlement) How To Apply To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Charlie Plant, Associate Specialist Consultant at MCS Group on . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs mcsgroup.jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Apr 28, 2026
Full time
Company Overview MCS are excited to be partnering with a well-established and highly respected electrical distribution business with a strong heritage and decades of trading success to hire a Internal Sales Manager. The company is known for its reliability, customer focus, and long-standing relationships across Northern Ireland. The business has grown through both organic expansion and acquisitions and continues to evolve as a leading supplier within the electrical wholesale sector in Northern Ireland. Roles & Responsibilities Lead and manage the Internal Sales team (7 people), ensuring strong performance, collaboration, and accountability across the department Oversee day-to-day internal sales activity, including inbound phone orders, trade counter queries, and customer service interactions Act as the key liaison between Internal Sales, Head of Operations, Stores, and wider business functions to ensure full operational alignment Ensure pricing updates, margin requirements, and supplier-driven changes are accurately implemented and communicated across the business Identify opportunities to improve internal processes, workflows, and customer responsiveness Support customer retention and contribute to identifying opportunities for new business growth in collaboration with external sales colleagues Report directly to senior leadership on performance, challenges, and improvement initiatives Essential Criteria Proven experience in a sales management, internal sales leadership, or commercial operations role Strong commercial acumen with a clear understanding of margins, pricing, and supplier/customer dynamics Experience managing or supervising teams in a fast-paced customer-facing environment Highly organised with strong attention to detail and the ability to manage multiple priorities A proactive, solutions-focused approach with a strong sense of ownership and accountability Desirable Criteria Experience within electrical wholesale, distribution, construction supply, or similar B2B trade environments Familiarity with trade counter operations or inbound order processing environments Exposure to pricing implementation, supplier negotiations, or margin control processes What's On Offer Base salary of £50,000 - £55,000 Discretionary annual bonus 5% employer pension contribution Full private medical cover after 6 months 21 days annual leave plus Christmas closure (without using holiday entitlement) How To Apply To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Charlie Plant, Associate Specialist Consultant at MCS Group on . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs mcsgroup.jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Head of Collections
Admiral Group PLC Cardiff, South Glamorgan
Admiral Money is entering an exciting phase of growth, and we're looking for an experienced, forward thinking leader to head up our Customer Payment Support (Collections & Recoveries) function. This is a senior leadership role with accountability for shaping and delivering the CPS strategy as the business scales-balancing strong core collections performance with innovation, automation and smarter customer support. You'll lead the evolution of our collections approach, embracing new technology and data driven insight to support customers, empower colleagues and meet regulatory and commercial objectives. As a key member of the COO Senior Leadership Team, you'll work closely with Finance, Pricing, Data, Credit & Financial Risk, Operations and Technology to deliver at pace, with strong stakeholder engagement and alignment. We're looking for a charismatic, customer centric and commercially astute leader who thrives in a test and learn environment and isn't afraid to try new ideas. This is a pivotal role in a close knit, ambitious business-offering the opportunity to make a real impact as Admiral Money continues to grow and mature. Responsibilities Leadership, People & Relationships Strategic planning combined with strong stakeholder management skills to influence and challenge senior stakeholders across the UK business. In collaboration with the Product, Digital & Operations teams, develop bespoke customer journeys and to enhance customer experience of ADMIRAL MONEY customers across these functions. Maintain relationships with departments and designated project stakeholders across the wider Group, building cross departmental understanding & collaboration to ensure deliverable plans and upward reporting of any issues. Ensure the team are appropriately supported, trained, and developed, including conducting regular one to ones and performance reviews. Building the Business & Data Lead Admiral Money CPS function; define strategy across the full Arrears lifecycle (Pre, Early, Late, Debt Sale) and lead execution across all lending products ensuring optimising the balance between automation and human interaction. Optimise process and systems to manage customer journeys, taking into consideration customer segmentation strategies for different customer needs e.g. vulnerable customers. Play a key support role in the overall Admiral Money business, shaping and delivering the vision and strategy for the customer facing COO teams. Identify continuous improvements and innovation opportunities, harnessing knowledge, creativity of the team, third party suppliers, external and internal insights, and others from across the business to support customer and business needs. Monitor and develop management information and other sources of feedback. Develop data driven business case assessments to test hypotheses quickly and ensure we are optimising our change investment to deliver maximum value. With Analytics, Design & Deliver Scoring / Analytics models to enhance strategies: Customer Scorecards & Triggers (early warning), Identify & deliver automation opportunities, Define & deliver 'Next Best Action' Strategy. Commercial Focus & Financials Strong Knowledge of P&L performance and the role CPS must play - understand key levers through increasing sales, balances, and retention, with loss performance and expense ratio performance. Responsible for customer engagement, satisfaction and focus on delivering positive customer outcomes. Supports annual budget setting, monthly reporting against budget and overall prudent budget control. Ensure clear consideration and balance between customer experience vs income performance. Risk Management Collaborate with Pricing/Credit Risk to support with driving maximum footprint and competitiveness. Demonstrate expertise in the wider regulatory and industry environments. Ensure that all risk events are reported, and that risks are appropriately identified and managed. Skills and Experience Essential A proven track record for leading, mentoring and motivating a high performance team to deliver great business results with an ability to both build and execute on a strategy successfully. Expert in Arrears process and models incl. customer engagement strategy & automation. Experience in Keep / Buy / Sell strategies for Collections and Recoveries. Drive the use of data, MI, and analytics to develop deep insights into the customer, ensuring key decisions are data driven and turning insights into actionable recommendations and execution. Leading fast paced delivering teams; expert stakeholder management (both internal and external) and cross functional communication skills. Results driven and commercially aware. A proactive and positive mindset orientated towards continuous improvement and test and learn, embracing new ideas. Strong digital/technology awareness - working with the Head of Digital/Technology to assess and develop digitisation opportunities to determine where they could be cost effectively utilised to improve performance, customer service and/or reduce costs. Awareness of project management and risk and control mechanisms. Budgeting and Financial planning. Develop a culture of audit, quality control, and compliance and with advice sought from the Head of Compliance, ensuring that all aspects Governance are managed. Experienced in debt selling. Present at Board level. Desirable Experience at a senior level within a cross functional or fast growing business area. Experience managing complex projects or programmes. Experience managing external relationships, including some contract negotiation. Proven successful track record of managing, mentoring, and coaching. Previous involvement in strategy or product development. Strong technology awareness at a sector level. Admiral: Where You Can We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We're committed to fostering a people first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service. Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave. We're proud of our people first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We're fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.
Apr 28, 2026
Full time
Admiral Money is entering an exciting phase of growth, and we're looking for an experienced, forward thinking leader to head up our Customer Payment Support (Collections & Recoveries) function. This is a senior leadership role with accountability for shaping and delivering the CPS strategy as the business scales-balancing strong core collections performance with innovation, automation and smarter customer support. You'll lead the evolution of our collections approach, embracing new technology and data driven insight to support customers, empower colleagues and meet regulatory and commercial objectives. As a key member of the COO Senior Leadership Team, you'll work closely with Finance, Pricing, Data, Credit & Financial Risk, Operations and Technology to deliver at pace, with strong stakeholder engagement and alignment. We're looking for a charismatic, customer centric and commercially astute leader who thrives in a test and learn environment and isn't afraid to try new ideas. This is a pivotal role in a close knit, ambitious business-offering the opportunity to make a real impact as Admiral Money continues to grow and mature. Responsibilities Leadership, People & Relationships Strategic planning combined with strong stakeholder management skills to influence and challenge senior stakeholders across the UK business. In collaboration with the Product, Digital & Operations teams, develop bespoke customer journeys and to enhance customer experience of ADMIRAL MONEY customers across these functions. Maintain relationships with departments and designated project stakeholders across the wider Group, building cross departmental understanding & collaboration to ensure deliverable plans and upward reporting of any issues. Ensure the team are appropriately supported, trained, and developed, including conducting regular one to ones and performance reviews. Building the Business & Data Lead Admiral Money CPS function; define strategy across the full Arrears lifecycle (Pre, Early, Late, Debt Sale) and lead execution across all lending products ensuring optimising the balance between automation and human interaction. Optimise process and systems to manage customer journeys, taking into consideration customer segmentation strategies for different customer needs e.g. vulnerable customers. Play a key support role in the overall Admiral Money business, shaping and delivering the vision and strategy for the customer facing COO teams. Identify continuous improvements and innovation opportunities, harnessing knowledge, creativity of the team, third party suppliers, external and internal insights, and others from across the business to support customer and business needs. Monitor and develop management information and other sources of feedback. Develop data driven business case assessments to test hypotheses quickly and ensure we are optimising our change investment to deliver maximum value. With Analytics, Design & Deliver Scoring / Analytics models to enhance strategies: Customer Scorecards & Triggers (early warning), Identify & deliver automation opportunities, Define & deliver 'Next Best Action' Strategy. Commercial Focus & Financials Strong Knowledge of P&L performance and the role CPS must play - understand key levers through increasing sales, balances, and retention, with loss performance and expense ratio performance. Responsible for customer engagement, satisfaction and focus on delivering positive customer outcomes. Supports annual budget setting, monthly reporting against budget and overall prudent budget control. Ensure clear consideration and balance between customer experience vs income performance. Risk Management Collaborate with Pricing/Credit Risk to support with driving maximum footprint and competitiveness. Demonstrate expertise in the wider regulatory and industry environments. Ensure that all risk events are reported, and that risks are appropriately identified and managed. Skills and Experience Essential A proven track record for leading, mentoring and motivating a high performance team to deliver great business results with an ability to both build and execute on a strategy successfully. Expert in Arrears process and models incl. customer engagement strategy & automation. Experience in Keep / Buy / Sell strategies for Collections and Recoveries. Drive the use of data, MI, and analytics to develop deep insights into the customer, ensuring key decisions are data driven and turning insights into actionable recommendations and execution. Leading fast paced delivering teams; expert stakeholder management (both internal and external) and cross functional communication skills. Results driven and commercially aware. A proactive and positive mindset orientated towards continuous improvement and test and learn, embracing new ideas. Strong digital/technology awareness - working with the Head of Digital/Technology to assess and develop digitisation opportunities to determine where they could be cost effectively utilised to improve performance, customer service and/or reduce costs. Awareness of project management and risk and control mechanisms. Budgeting and Financial planning. Develop a culture of audit, quality control, and compliance and with advice sought from the Head of Compliance, ensuring that all aspects Governance are managed. Experienced in debt selling. Present at Board level. Desirable Experience at a senior level within a cross functional or fast growing business area. Experience managing complex projects or programmes. Experience managing external relationships, including some contract negotiation. Proven successful track record of managing, mentoring, and coaching. Previous involvement in strategy or product development. Strong technology awareness at a sector level. Admiral: Where You Can We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We're committed to fostering a people first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service. Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave. We're proud of our people first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We're fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.
Impetus
Head of Development (maternity cover)
Impetus
About the team The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by the Director of Philanthropy and Partnerships. The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus s corporate supporters. Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence. You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. Why work with us? Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change. In the Philanthropy & Partnerships Team, you will: Be part of a high-performing and respected fundraising team Build meaningful, long-term relationships with thoughtful, impact-driven donors Develop your skills across the full fundraising cycle, supported by strong leadership Work on some of the charity sector s most exciting and long-term partnerships See a clear connection between your work and improved outcomes for young people If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you. Harbi Jama, Director of Philanthropy & Partnerships About this role This role is a 12 month maternity cover, supporting an important phase of delivery and development within the Philanthropy team. The postholder will work closely with colleagues to maintain momentum in new business activity while contributing to strategic account management and stewardship. The Head of Development is a senior role within the Philanthropy Team, with a primary focus on new business development. This includes identifying, cultivating and securing new funding relationships across trusts, foundations, corporates, co investment partners and high net worth individuals. Alongside new business delivery, the role also provides strategic account management for a small portfolio of high-value partners, ensuring smooth transitions from acquisition into long term stewardship. This role works alongside the Head of Philanthropy, with both roles contributing to the success of the Philanthropy Team. The Head of Philanthropy leads on deep stewardship and retention, while the Head of Development focusses on new income generation and building relationships with new funders and partners. The postholder will work closely with the Director of Philanthropy & Partnerships, Philanthropy Directors as well as Senior Research and Insights Manager, contributing specialist expertise, strong delivery and sound judgement, while operating within agreed strategy and governance frameworks. Key responsibilities: New business development Support the Director of Philanthropy & Partnerships and Development Director on the development and delivery of the new business plan in line with the fundraising strategy Works with the Senior Research and Insights Manager to identify emerging funding trends, opportunities, market opportunities and best practice In collaboration with the Development Director and Growth and Insights Director, lead the delivery of agreed cultivation strategies for priority prospects, proactively progressing relationships from qualification through to solicitation and conversion, leveraging senior stakeholders, board members, donor advocates and wider networks Develop and deliver compelling cultivation strategies and tailored pitch plans for priority prospects, including designing and building new donor acquisition vehicles (e.g. committees, cultivation events and targeted communications), working collaboratively with colleagues across Impetus Lead and support high-level meetings, pitches and negotiations with prospective donors, positioning Impetus as a credible and strategic partner Work with trustees, senior leaders and pro bono supporters to leverage networks and secure introductions to new prospects Ensure high-quality written and verbal communications with prospective donors Account management and stewardship Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Manage a targeted portfolio of high-value donors of six figures and supports on seven figure partnerships, ensuring excellent stewardship, timelyreporting and meaningful engagement Act as a relationship lead for selected donors, building trust and ensuring a smooth transition from new business to long-term stewardship Own and deliver tailored account plans for assigned donors, with a focus on renewal, upgrade and long-term relationship value Oversee the delivery of high-quality donor communications for assigned donors, including reports, impact updates, and engagement opportunities Ensure robust portfolio management, including accurate forecasting, pipeline management, and use of CRM systems Identify opportunities to deepen relationships through increased giving, multi-year commitments or broader engagement with Impetus work Works closely with Development Director on supporting Funds i.e. Connect, Skills, Attainment or Engage as needed Supports or leads on committees such as Futures or Real estate Represent Impetus externally with professionalism and credibility Cross-team working and organisation contribution Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Ensure consistent standards and best practice across account management and donor stewardship Collaborate closely with the Head of Philanthropy to ensure seamless handover from acquisition to stewardship and a coherent donor experience. Contribute insight from prospecting and market scanning to inform proposition development and strategic planning Ensure all activity aligns with Impetus gift acceptance, due diligence and ethical fundraising policies Champion best practice in prospecting, pipeline management and new business development across the team Build a collaborative, inclusive, high quality team culture aligned with Impetus values Person specification Essential : A strong track record of raising six-figure+ philanthropic income from grant-making trusts and foundations, corporate foundations and/or individual donors, including experience with high-net-worth individuals Proven ability to lead and deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, stewardship and renewal Demonstrated strategic thinking, planning and delivery skills, with the ability to generate ideas, translate them into practical account plans, and execute them effectively Excellent research, prospecting and qualification skills, with the judgement to prioritise high-value opportunities A proactive, creative and innovative approach to fundraising, with the ability to adapt and develop creative donor centred approaches Experience operating with senior stakeholders, including trustees, board members and other high-level external partners Outstanding relationship management skills, with the ability to establish, manage and deepen trusted relationships with internal and external stakeholders Highly collaborative, contributing positively to team objectives and cross-organisational priorities Excellent written and verbal communication skills, with the ability to communicate impact and value clearly and persuasively Strong financial and portfolio management skills, including the ability to plan, forecast and deliver against income targets and budgets Ability to work well under pressure, managing multiple priorities and deadlines effectively A clear commitment to Impetus mission and values A strong commitment to equality, diversity and inclusion Desirable Experience managing and stewarding multi-year, five- to seven-figure partnerships. Experience line managing and developing fundraisers or relationship managers. Experience working within a charity, foundation, venture philanthropy or intermediary organisation. Familiarity with CRM systems (e.g. Salesforce), income forecasting and portfolio reporting. Experience supporting or contributing to new business development strategies at a senior level. About Impetus . click apply for full job details
Apr 27, 2026
Full time
About the team The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by the Director of Philanthropy and Partnerships. The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus s corporate supporters. Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence. You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. Why work with us? Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change. In the Philanthropy & Partnerships Team, you will: Be part of a high-performing and respected fundraising team Build meaningful, long-term relationships with thoughtful, impact-driven donors Develop your skills across the full fundraising cycle, supported by strong leadership Work on some of the charity sector s most exciting and long-term partnerships See a clear connection between your work and improved outcomes for young people If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you. Harbi Jama, Director of Philanthropy & Partnerships About this role This role is a 12 month maternity cover, supporting an important phase of delivery and development within the Philanthropy team. The postholder will work closely with colleagues to maintain momentum in new business activity while contributing to strategic account management and stewardship. The Head of Development is a senior role within the Philanthropy Team, with a primary focus on new business development. This includes identifying, cultivating and securing new funding relationships across trusts, foundations, corporates, co investment partners and high net worth individuals. Alongside new business delivery, the role also provides strategic account management for a small portfolio of high-value partners, ensuring smooth transitions from acquisition into long term stewardship. This role works alongside the Head of Philanthropy, with both roles contributing to the success of the Philanthropy Team. The Head of Philanthropy leads on deep stewardship and retention, while the Head of Development focusses on new income generation and building relationships with new funders and partners. The postholder will work closely with the Director of Philanthropy & Partnerships, Philanthropy Directors as well as Senior Research and Insights Manager, contributing specialist expertise, strong delivery and sound judgement, while operating within agreed strategy and governance frameworks. Key responsibilities: New business development Support the Director of Philanthropy & Partnerships and Development Director on the development and delivery of the new business plan in line with the fundraising strategy Works with the Senior Research and Insights Manager to identify emerging funding trends, opportunities, market opportunities and best practice In collaboration with the Development Director and Growth and Insights Director, lead the delivery of agreed cultivation strategies for priority prospects, proactively progressing relationships from qualification through to solicitation and conversion, leveraging senior stakeholders, board members, donor advocates and wider networks Develop and deliver compelling cultivation strategies and tailored pitch plans for priority prospects, including designing and building new donor acquisition vehicles (e.g. committees, cultivation events and targeted communications), working collaboratively with colleagues across Impetus Lead and support high-level meetings, pitches and negotiations with prospective donors, positioning Impetus as a credible and strategic partner Work with trustees, senior leaders and pro bono supporters to leverage networks and secure introductions to new prospects Ensure high-quality written and verbal communications with prospective donors Account management and stewardship Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Manage a targeted portfolio of high-value donors of six figures and supports on seven figure partnerships, ensuring excellent stewardship, timelyreporting and meaningful engagement Act as a relationship lead for selected donors, building trust and ensuring a smooth transition from new business to long-term stewardship Own and deliver tailored account plans for assigned donors, with a focus on renewal, upgrade and long-term relationship value Oversee the delivery of high-quality donor communications for assigned donors, including reports, impact updates, and engagement opportunities Ensure robust portfolio management, including accurate forecasting, pipeline management, and use of CRM systems Identify opportunities to deepen relationships through increased giving, multi-year commitments or broader engagement with Impetus work Works closely with Development Director on supporting Funds i.e. Connect, Skills, Attainment or Engage as needed Supports or leads on committees such as Futures or Real estate Represent Impetus externally with professionalism and credibility Cross-team working and organisation contribution Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Ensure consistent standards and best practice across account management and donor stewardship Collaborate closely with the Head of Philanthropy to ensure seamless handover from acquisition to stewardship and a coherent donor experience. Contribute insight from prospecting and market scanning to inform proposition development and strategic planning Ensure all activity aligns with Impetus gift acceptance, due diligence and ethical fundraising policies Champion best practice in prospecting, pipeline management and new business development across the team Build a collaborative, inclusive, high quality team culture aligned with Impetus values Person specification Essential : A strong track record of raising six-figure+ philanthropic income from grant-making trusts and foundations, corporate foundations and/or individual donors, including experience with high-net-worth individuals Proven ability to lead and deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, stewardship and renewal Demonstrated strategic thinking, planning and delivery skills, with the ability to generate ideas, translate them into practical account plans, and execute them effectively Excellent research, prospecting and qualification skills, with the judgement to prioritise high-value opportunities A proactive, creative and innovative approach to fundraising, with the ability to adapt and develop creative donor centred approaches Experience operating with senior stakeholders, including trustees, board members and other high-level external partners Outstanding relationship management skills, with the ability to establish, manage and deepen trusted relationships with internal and external stakeholders Highly collaborative, contributing positively to team objectives and cross-organisational priorities Excellent written and verbal communication skills, with the ability to communicate impact and value clearly and persuasively Strong financial and portfolio management skills, including the ability to plan, forecast and deliver against income targets and budgets Ability to work well under pressure, managing multiple priorities and deadlines effectively A clear commitment to Impetus mission and values A strong commitment to equality, diversity and inclusion Desirable Experience managing and stewarding multi-year, five- to seven-figure partnerships. Experience line managing and developing fundraisers or relationship managers. Experience working within a charity, foundation, venture philanthropy or intermediary organisation. Familiarity with CRM systems (e.g. Salesforce), income forecasting and portfolio reporting. Experience supporting or contributing to new business development strategies at a senior level. About Impetus . click apply for full job details
Mercia Group
Key Accounts Director
Mercia Group
Key Accounts Director Location: Home-based with UK travel Salary: Package of £100k+ (including base salary, commission, and car allowance) Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Mercia Group (part of Wilmington plc) are looking for someone who knows how to build strong, lasting commercial relationships - and how to turn those relationships into meaningful, long term revenue. You'll likely come from an accountancy or professional services background, or have significant experience selling into regulated sectors such as legal services, education or financial services. Either way, you're experienced in handling complex conversations and applying sound commercial judgement in environments where credibility matters. You take a considered, consultative approach to sales. You invest time in understanding your clients, use insight to surface real challenges, and shape tailored, value-led propositions in response. This is predominantly a key account role, with most of your focus on managing, retaining and growing existing relationships, alongside a meaningful expectation to actively identify, develop, and convert new business opportunities. We re looking for someone who can demonstrate success in both growing existing accounts and consistently winning new business, with a strong focus on building a sustainable pipeline. If you're looking to take ownership of a high-value client portfolio and play a strategic role in Mercia s continued growth - combining account management excellence with proven new business capability - we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Main Purpose of the Role: In this role, you ll take ownership of a portfolio of Mercia s largest and most strategically important clients and partners. This includes leading accountancy firms, heads of groups and networks, as well as key industry partners such as software providers, training organisations and professional education bodies. You ll be responsible for maintaining and growing these relationships, taking a proactive approach to account management, spotting opportunities for expansion and ensuring long term client retention. You ll work closely with the Senior Leadership Team, alongside colleagues in sales and marketing, to support existing partnerships and develop new ones that align with Mercia s wider growth plans. Staying close to clients businesses, you'll provide insights, anticipate needs, and remain informed about changes in the accountancy industry to understand their impact on your portfolio. Key Tasks and Responsibilities: • Drive the growth and retention of revenue across your portfolio. • Develop and leverage commercial and strategic partnerships to contribute to Mercia's wider growth strategy. • Work closely with a designated Client Success Manager to ensure world-class service for strategic clients and partners. • Build and maintain strategic B2B partnerships; demonstrate solution-selling expertise in regulated industries (accountancy, legal services, or education). • Manage your time and workload efficiently to meet activity targets. • Line manage and support a small team of Key Account Managers. • Prioritise activity across your portfolio to maximise the potential and long-term value of each account. • Negotiate commercially with clients, partners, and procurement teams to achieve mutually beneficial outcomes, consulting legal teams as necessary. • Build and maintain a pipeline of opportunities that grows year on year. • Collaborate with the product division on new solutions, pricing, and go-to-market materials. • Support the wider sales team in commercial negotiations, proposals, and client contracting. • Accurately capture and record client and partner interactions in Salesforce and other systems. • Convert proposals into successful deals and track performance metrics (conversion rates, pipeline growth, revenue retention/win). • Log client feedback, requests, and insights with the Product Department. What s the Best Thing About This Role You will be at the heart of Mercia s strategic growth, shaping partnerships with some of the biggest names in the accountancy profession while leading a small team and influencing the wider sales strategy. What s the Most Challenging Thing About This Role Managing a high-value portfolio with multiple stakeholders and complex negotiations requires commercial agility, proactive problem-solving, and the ability to balance long-term strategy with day-to-day operational demands. What We re Looking For To be successful in this role, you must: • Proven experience selling solutions within a regulated environment, such as accountancy, professional education or training. • Demonstrable experience managing a portfolio of high value key accounts - typically up to 30 clients - with a clear focus on retention, growth and long term value. • Experience operating at senior leadership level, with the confidence to engage credibly with SLT, board level stakeholders and executive decision makers, both internally and externally. • Previous experience in line managing and coaching a Key Accounts or senior sales team. • A strong understanding of how to stay close to the commercial realities of the business, spotting opportunities for strategic partnerships and longer term growth. • A positive, thoughtful and disciplined approach to sales, focused on understanding client needs and solving problems rather than transactional selling. • A collaborative mindset and a willingness to share insight, best practice and experience with colleagues across the sales function. • Flexibility to travel across the UK to meet clients and partners, with occasional travel further afield, and the ability to attend regular internal meetings in Leicester and London. To be successful in this role, it would be great if you have: • Previous sales experience in the accountancy industry. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia Group, part of Wilmington plc, a leading provider of information, education, and networking services. At Mercia, we support accountancy firms across the UK with high-quality training, content, and resources. By joining our team, you ll be part of a forward-thinking business that values curiosity, collaboration, and continuous growth. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Apr 27, 2026
Full time
Key Accounts Director Location: Home-based with UK travel Salary: Package of £100k+ (including base salary, commission, and car allowance) Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Mercia Group (part of Wilmington plc) are looking for someone who knows how to build strong, lasting commercial relationships - and how to turn those relationships into meaningful, long term revenue. You'll likely come from an accountancy or professional services background, or have significant experience selling into regulated sectors such as legal services, education or financial services. Either way, you're experienced in handling complex conversations and applying sound commercial judgement in environments where credibility matters. You take a considered, consultative approach to sales. You invest time in understanding your clients, use insight to surface real challenges, and shape tailored, value-led propositions in response. This is predominantly a key account role, with most of your focus on managing, retaining and growing existing relationships, alongside a meaningful expectation to actively identify, develop, and convert new business opportunities. We re looking for someone who can demonstrate success in both growing existing accounts and consistently winning new business, with a strong focus on building a sustainable pipeline. If you're looking to take ownership of a high-value client portfolio and play a strategic role in Mercia s continued growth - combining account management excellence with proven new business capability - we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Main Purpose of the Role: In this role, you ll take ownership of a portfolio of Mercia s largest and most strategically important clients and partners. This includes leading accountancy firms, heads of groups and networks, as well as key industry partners such as software providers, training organisations and professional education bodies. You ll be responsible for maintaining and growing these relationships, taking a proactive approach to account management, spotting opportunities for expansion and ensuring long term client retention. You ll work closely with the Senior Leadership Team, alongside colleagues in sales and marketing, to support existing partnerships and develop new ones that align with Mercia s wider growth plans. Staying close to clients businesses, you'll provide insights, anticipate needs, and remain informed about changes in the accountancy industry to understand their impact on your portfolio. Key Tasks and Responsibilities: • Drive the growth and retention of revenue across your portfolio. • Develop and leverage commercial and strategic partnerships to contribute to Mercia's wider growth strategy. • Work closely with a designated Client Success Manager to ensure world-class service for strategic clients and partners. • Build and maintain strategic B2B partnerships; demonstrate solution-selling expertise in regulated industries (accountancy, legal services, or education). • Manage your time and workload efficiently to meet activity targets. • Line manage and support a small team of Key Account Managers. • Prioritise activity across your portfolio to maximise the potential and long-term value of each account. • Negotiate commercially with clients, partners, and procurement teams to achieve mutually beneficial outcomes, consulting legal teams as necessary. • Build and maintain a pipeline of opportunities that grows year on year. • Collaborate with the product division on new solutions, pricing, and go-to-market materials. • Support the wider sales team in commercial negotiations, proposals, and client contracting. • Accurately capture and record client and partner interactions in Salesforce and other systems. • Convert proposals into successful deals and track performance metrics (conversion rates, pipeline growth, revenue retention/win). • Log client feedback, requests, and insights with the Product Department. What s the Best Thing About This Role You will be at the heart of Mercia s strategic growth, shaping partnerships with some of the biggest names in the accountancy profession while leading a small team and influencing the wider sales strategy. What s the Most Challenging Thing About This Role Managing a high-value portfolio with multiple stakeholders and complex negotiations requires commercial agility, proactive problem-solving, and the ability to balance long-term strategy with day-to-day operational demands. What We re Looking For To be successful in this role, you must: • Proven experience selling solutions within a regulated environment, such as accountancy, professional education or training. • Demonstrable experience managing a portfolio of high value key accounts - typically up to 30 clients - with a clear focus on retention, growth and long term value. • Experience operating at senior leadership level, with the confidence to engage credibly with SLT, board level stakeholders and executive decision makers, both internally and externally. • Previous experience in line managing and coaching a Key Accounts or senior sales team. • A strong understanding of how to stay close to the commercial realities of the business, spotting opportunities for strategic partnerships and longer term growth. • A positive, thoughtful and disciplined approach to sales, focused on understanding client needs and solving problems rather than transactional selling. • A collaborative mindset and a willingness to share insight, best practice and experience with colleagues across the sales function. • Flexibility to travel across the UK to meet clients and partners, with occasional travel further afield, and the ability to attend regular internal meetings in Leicester and London. To be successful in this role, it would be great if you have: • Previous sales experience in the accountancy industry. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia Group, part of Wilmington plc, a leading provider of information, education, and networking services. At Mercia, we support accountancy firms across the UK with high-quality training, content, and resources. By joining our team, you ll be part of a forward-thinking business that values curiosity, collaboration, and continuous growth. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Sales and Applications Specialist - Mobile Surgery
Philips International
Sales and Applications Specialist - Mobile Surgery page is loaded Sales and Applications Specialist - Mobile Surgerylocations: United Kingdom - Remote Basedtime type: Full timeposted on: Posted Todayjob requisition id: 568618 Job TitleSales and Applications Specialist - Mobile Surgery Job DescriptionAs a leading health technology company, it is our purpose to improve people's health and well-being through meaningful innovation. We aim to improve 2.5 billion lives per year by 2030. As part of this vision, we now have an exciting opportunity for a Sales and Applications Specialist in Mobile Surgery to join our business.You will be responsible for providing technical expertise through sales presentations, product/solutions demonstrations, installation and maintenance of company products, solutions and services. You will drive overall business and product deal support by providing clinical and technical product (modality) expertise on the product / modality across the accounts.The Sales & Applications Specialist supports Account Managers in the area of acquisition, configuration and calculation while developing and optimizing the customer relationship in order to ensure the long term profitability in the defined number of accounts. Your responsibilities include but are not limited to: - Promote mobile surgery products during customer visits, demonstrations, seminars, and trade shows.- Execute the marketing plan and support new product launches.- Drive business growth through analysis, planning, and execution, working closely with the Sales Leader.- Collaborate with account teams to achieve account plans and close deals.- Provide sales process support using appropriate tools and strategies.- Input into sales forecasts and participate in district sales planning.- Ensure customer satisfaction by responding promptly to customer requests.- Train customers to use equipment effectively, setting up training schedules and providing high-quality, customized training.- Maintain and update customer feedback, quality standards, and regulatory training.- Stay updated on product developments and compliance with safety standards.- Regularly visit customers to get direct feedback and support user group meetings. KPIs District & Regional Order intake, price realization and sales (AOP) Customer Satisfaction (NPS) Quality of CRM win / loss information Socket retention Installed base development Your team This role reports into the Sales Leader for Image Guided Therapy Systems and is part of a supportive, close knit Sales team made up of other Sales Specialists and Clinical Applications Specialists.This position is remote based and will require regular travel throughout England therefore a candidate based in the midlands area would be ideal. We are looking for Diagnostic Radiography degree background essential Operating Theatre, Interventional/Cardiac / Digital X-Ray Radiography speciality is of specific interest Sales & business developed background preferred Driven, tenacious & proactive to win in competitor IB and ability to build new relationships with these customers Excellent communication and presentation skills Able to build and maintain relationships with Philips Account Managers and Modality Specialists Service oriented attitude, both internal and external Able to work under pressure meeting competing deadlines Able to work with minimal supervision in a team environment and detail orientedIn return, we offer you a challenging, innovative environment with great opportunities for you to explore. From a competitive salary and sales incentive to car allowance, family friendly policies, flexible benefits and access to Philips University, a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about all the benefits on offer.In the UK, we are recognised as a Disability Confident employer and are proud to be part of the Armed Forces Covenant & Mental Health at Work Commitment. We welcome all applicants including those from minority backgrounds, LGBTQIA+ and individuals living with a disability & Neurodiversity.Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond.For more information, read our Inclusion and Diversity Policy and, to know more about your Human Rights, we encourage you to view this report: About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Learn more about our business . Discover our rich and exciting history . Learn more about our purpose . Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people's health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact , option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Apr 27, 2026
Full time
Sales and Applications Specialist - Mobile Surgery page is loaded Sales and Applications Specialist - Mobile Surgerylocations: United Kingdom - Remote Basedtime type: Full timeposted on: Posted Todayjob requisition id: 568618 Job TitleSales and Applications Specialist - Mobile Surgery Job DescriptionAs a leading health technology company, it is our purpose to improve people's health and well-being through meaningful innovation. We aim to improve 2.5 billion lives per year by 2030. As part of this vision, we now have an exciting opportunity for a Sales and Applications Specialist in Mobile Surgery to join our business.You will be responsible for providing technical expertise through sales presentations, product/solutions demonstrations, installation and maintenance of company products, solutions and services. You will drive overall business and product deal support by providing clinical and technical product (modality) expertise on the product / modality across the accounts.The Sales & Applications Specialist supports Account Managers in the area of acquisition, configuration and calculation while developing and optimizing the customer relationship in order to ensure the long term profitability in the defined number of accounts. Your responsibilities include but are not limited to: - Promote mobile surgery products during customer visits, demonstrations, seminars, and trade shows.- Execute the marketing plan and support new product launches.- Drive business growth through analysis, planning, and execution, working closely with the Sales Leader.- Collaborate with account teams to achieve account plans and close deals.- Provide sales process support using appropriate tools and strategies.- Input into sales forecasts and participate in district sales planning.- Ensure customer satisfaction by responding promptly to customer requests.- Train customers to use equipment effectively, setting up training schedules and providing high-quality, customized training.- Maintain and update customer feedback, quality standards, and regulatory training.- Stay updated on product developments and compliance with safety standards.- Regularly visit customers to get direct feedback and support user group meetings. KPIs District & Regional Order intake, price realization and sales (AOP) Customer Satisfaction (NPS) Quality of CRM win / loss information Socket retention Installed base development Your team This role reports into the Sales Leader for Image Guided Therapy Systems and is part of a supportive, close knit Sales team made up of other Sales Specialists and Clinical Applications Specialists.This position is remote based and will require regular travel throughout England therefore a candidate based in the midlands area would be ideal. We are looking for Diagnostic Radiography degree background essential Operating Theatre, Interventional/Cardiac / Digital X-Ray Radiography speciality is of specific interest Sales & business developed background preferred Driven, tenacious & proactive to win in competitor IB and ability to build new relationships with these customers Excellent communication and presentation skills Able to build and maintain relationships with Philips Account Managers and Modality Specialists Service oriented attitude, both internal and external Able to work under pressure meeting competing deadlines Able to work with minimal supervision in a team environment and detail orientedIn return, we offer you a challenging, innovative environment with great opportunities for you to explore. From a competitive salary and sales incentive to car allowance, family friendly policies, flexible benefits and access to Philips University, a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about all the benefits on offer.In the UK, we are recognised as a Disability Confident employer and are proud to be part of the Armed Forces Covenant & Mental Health at Work Commitment. We welcome all applicants including those from minority backgrounds, LGBTQIA+ and individuals living with a disability & Neurodiversity.Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond.For more information, read our Inclusion and Diversity Policy and, to know more about your Human Rights, we encourage you to view this report: About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Learn more about our business . Discover our rich and exciting history . Learn more about our purpose . Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people's health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact , option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Customer Success Manager
Tes Sheffield, Yorkshire
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Job Description Posted Tuesday 14 April 2026 at 05:00 Job Title: Customer Success Manager Location: Sheffield Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, permanent At Tes we are on a mission topower schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed.From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children. With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years Role overview This is a dual-impact role requiring a blend of commercial strategy and product advocacy. You are responsible for the health, retention, and supporting the growth of a portfolio of customers. Unlike an Associate, you don't just flag issues; you own the end-to-end resolution and revenue outcome. You will act as the senior escalation point for support-related hurdles, ensuring that product success paves the way for commercial expansion. Your goal is to maximise Net Revenue Retention (NRR) by delivering a frictionless customer experience where "it just works" and "it adds value." Key Responsibilities Senior Escalation Point: Act as the "Internal Voice of the Customer," bridging the gap between Support/Product and the client to unblock complex technical, product or operational hurdles. Health Diagnostics: Beyond tracking usage, you will perform and/or coordinate deep-dive "Account Health Audits," identifying systemic support trends or friction points that could threaten the renewal. Value Architecting: Work with customers to review workflows, processes and integrations, ensuring our product is deeply embedded in the daily lives of their users, whilst creating opportunities for cross & upsell across the wider Tes eco system Proactive Support Strategy: Lead "Support-to-Success" handovers, ensuring that any support ticket trends are addressed through training or product education before they become churn risks. 2) Commercial Success & Revenue Growth Full Lifecycle Ownership: Own or partner with sales (Key Strategic Accounts only) the commercial negotiation for renewals, moving from administrative tracking to closing high value contracts. Expansion Strategy: Identify, qualify, and close or partner with sales (Key Strategic Accounts only) expansion revenue (upsells/cross sells). You are expected to grow the "Wallet Share" of your portfolio year-on-year. Strategic Business Reviews (SBRs): Lead or partner with sales (Key Strategic Accounts only) high stakes meetings with senior stakeholders to demonstrate ROI, linking technical stability to business outcomes. Pipeline Accuracy: Maintain a rigorous, data backed renewal and expansion forecast within Salesforce. Process Optimisation: Partner with customer service leaders to continually refine the onboarding and support handover playbooks to reduce "Time-to-First-Value" and minimize support overhead. Risk Management: Architect "Success Recovery Plans" for accounts with low adoption or high support ticket volume. What will you need to succeed? Revenue & Growth Ownership Owns a portfolio of accounts with specific Net Revenue Retention (NRR) targets. Independently manages the full renewal lifecycle and builds a qualified expansion pipeline in partnership with Sales Leads through multi-stakeholder discovery. Value & Outcome Management Conducts Quarterly Business Reviews (QBRs) that focus on ROI, not just usage. Bridges the gap between "what the product does" and "why it matters" for the customer's bottom line. Expert at identifying the root cause of customer dissatisfaction and mobilizing internal teams (Product, Engineering, Support) to solve it. Relationship Management & Influence Navigates organisational silos to connect with senior leaders, influencers & key users. Proficient in change management, helping customers internalize the product into their daily workflows. Confident in presenting 'value realisation' reports to C Suite stakeholders and buyers and demonstrating ability to pivot from a contract negotiation to a technical troubleshooting session without losing credibility. Data Driven Decision Making Analyses behavioural patterns to predict churn months before a renewal date. Uses predictive health scores to prioritize account interventions that yield the highest commercial return. What do you get in return? 25 days annual leave rising to 30 State of the art offices Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Quarterly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
Apr 25, 2026
Full time
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK Job Description Posted Tuesday 14 April 2026 at 05:00 Job Title: Customer Success Manager Location: Sheffield Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, permanent At Tes we are on a mission topower schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed.From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children. With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years Role overview This is a dual-impact role requiring a blend of commercial strategy and product advocacy. You are responsible for the health, retention, and supporting the growth of a portfolio of customers. Unlike an Associate, you don't just flag issues; you own the end-to-end resolution and revenue outcome. You will act as the senior escalation point for support-related hurdles, ensuring that product success paves the way for commercial expansion. Your goal is to maximise Net Revenue Retention (NRR) by delivering a frictionless customer experience where "it just works" and "it adds value." Key Responsibilities Senior Escalation Point: Act as the "Internal Voice of the Customer," bridging the gap between Support/Product and the client to unblock complex technical, product or operational hurdles. Health Diagnostics: Beyond tracking usage, you will perform and/or coordinate deep-dive "Account Health Audits," identifying systemic support trends or friction points that could threaten the renewal. Value Architecting: Work with customers to review workflows, processes and integrations, ensuring our product is deeply embedded in the daily lives of their users, whilst creating opportunities for cross & upsell across the wider Tes eco system Proactive Support Strategy: Lead "Support-to-Success" handovers, ensuring that any support ticket trends are addressed through training or product education before they become churn risks. 2) Commercial Success & Revenue Growth Full Lifecycle Ownership: Own or partner with sales (Key Strategic Accounts only) the commercial negotiation for renewals, moving from administrative tracking to closing high value contracts. Expansion Strategy: Identify, qualify, and close or partner with sales (Key Strategic Accounts only) expansion revenue (upsells/cross sells). You are expected to grow the "Wallet Share" of your portfolio year-on-year. Strategic Business Reviews (SBRs): Lead or partner with sales (Key Strategic Accounts only) high stakes meetings with senior stakeholders to demonstrate ROI, linking technical stability to business outcomes. Pipeline Accuracy: Maintain a rigorous, data backed renewal and expansion forecast within Salesforce. Process Optimisation: Partner with customer service leaders to continually refine the onboarding and support handover playbooks to reduce "Time-to-First-Value" and minimize support overhead. Risk Management: Architect "Success Recovery Plans" for accounts with low adoption or high support ticket volume. What will you need to succeed? Revenue & Growth Ownership Owns a portfolio of accounts with specific Net Revenue Retention (NRR) targets. Independently manages the full renewal lifecycle and builds a qualified expansion pipeline in partnership with Sales Leads through multi-stakeholder discovery. Value & Outcome Management Conducts Quarterly Business Reviews (QBRs) that focus on ROI, not just usage. Bridges the gap between "what the product does" and "why it matters" for the customer's bottom line. Expert at identifying the root cause of customer dissatisfaction and mobilizing internal teams (Product, Engineering, Support) to solve it. Relationship Management & Influence Navigates organisational silos to connect with senior leaders, influencers & key users. Proficient in change management, helping customers internalize the product into their daily workflows. Confident in presenting 'value realisation' reports to C Suite stakeholders and buyers and demonstrating ability to pivot from a contract negotiation to a technical troubleshooting session without losing credibility. Data Driven Decision Making Analyses behavioural patterns to predict churn months before a renewal date. Uses predictive health scores to prioritize account interventions that yield the highest commercial return. What do you get in return? 25 days annual leave rising to 30 State of the art offices Access to a range of benefits via My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme EAP (Employee assistance programme) Quarterly Tes Socials Access to an extensive Learning and Development menu Who are Tes? Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK
Customer Success Manager
Monograph
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company. What you'll do You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user's internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. Responsibilities Lead the post sale engagement, retention, and growth of your customers, partnering closely with the Account Executive Support expansion of your accounts - identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team Evangelize Stripe customer success stories and customer success systems and processes Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status Serve as a trusted payments and commerce advisor to the customer and educate them on the use and benefits of our products and our industry Aligned with the account team, perform business reviews to align on business priorities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities. Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience in a client facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product Strong analytical skills and operating rigor Strong executive presence and presentation skills, particularly for in person meetings with multiple stakeholders History of success as a consultant, pre sales, technical account management, or equivalent Experience building comprehensive account plans Proven track record of achieving targets and goals, preferably in a sales setting Track record of managing large, complex projects and/or programs Experience handling difficult customers or situations and can demonstrate resolutions Must work within a team environment with sales and services peers Ability to navigate data and people to find answers A strong understanding of our business and products, and an ability to research/self starter Preferred qualifications Sophisticated business sense and understanding of underlying drivers and strategy of our user's businesses Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions Willingness to tackle things on your own A capability to work well with a wide range of people, both internally and externally The motivation and flexibility to work well in a high growth environment where things change quickly The annual salary range for this role in the primary location is £127,100 - £190,700. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations: London Team: Customer Success Job type: Full time
Apr 25, 2026
Full time
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company. What you'll do You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user's internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. Responsibilities Lead the post sale engagement, retention, and growth of your customers, partnering closely with the Account Executive Support expansion of your accounts - identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team Evangelize Stripe customer success stories and customer success systems and processes Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status Serve as a trusted payments and commerce advisor to the customer and educate them on the use and benefits of our products and our industry Aligned with the account team, perform business reviews to align on business priorities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities. Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience in a client facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product Strong analytical skills and operating rigor Strong executive presence and presentation skills, particularly for in person meetings with multiple stakeholders History of success as a consultant, pre sales, technical account management, or equivalent Experience building comprehensive account plans Proven track record of achieving targets and goals, preferably in a sales setting Track record of managing large, complex projects and/or programs Experience handling difficult customers or situations and can demonstrate resolutions Must work within a team environment with sales and services peers Ability to navigate data and people to find answers A strong understanding of our business and products, and an ability to research/self starter Preferred qualifications Sophisticated business sense and understanding of underlying drivers and strategy of our user's businesses Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions Willingness to tackle things on your own A capability to work well with a wide range of people, both internally and externally The motivation and flexibility to work well in a high growth environment where things change quickly The annual salary range for this role in the primary location is £127,100 - £190,700. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. Office locations: London Team: Customer Success Job type: Full time
Sales Executive, German speaker
PowerToFly
This is an opportunity for a high ownership SaaS salesprofessional to help grow our business across the wider European market. You will be responsible for acquiring new customers and expanding existing accounts through cross sell and up sell across our suite of online and software solutions. This role suits someone with a "start from scratch" mentality: you enjoy building territory plans, creating pipeline where little exists, opening new markets/accounts, and establishing repeatable sales motions. You will be comfortable selling consultatively to multiple stakeholders and adapting your approach across different European countries, cultures, and buying processes. Preferably, you will bring some understanding of the legal marketand curiosity about (or experience with) how AI is transforming legal work-and you'll be able to translate that change into practical, customer specific value propositions. About the Role In this role as a Sales Executive, you will: Own and grow a European territory: build and execute a country/segment plan aligned to pipeline and revenue targets. Build pipeline from scratch: generate qualified opportunities through proactive outbound (phone, email, social, events), partner routes where relevant, and tight follow up discipline. Full cycle SaaS sales execution: discovery, qualification, demo/solution positioning, proposal, negotiation, close; manage procurement and legal/commercial steps. New customer acquisition + expansion: win new logos and create cross sell/up sell opportunities across the product suite within existing accounts. Consultative selling: uncover client needs, map stakeholders, build business cases/ROI, and position solutions based on outcomes (not features). Accurate forecasting & CRM excellence: maintain clean opportunity data in Salesforce, produce reliable forecasts, and run a KPI-driven cadence (pipeline coverage, conversion, win/loss). Internal collaboration: partner with marketing, product, and customer success to improve messaging, deal velocity, onboarding, adoption, and expansion outcomes. Represent the company professionally across Europe: build trust with customers and act as a strong brand ambassador in meetings, conferences, and virtual sessions. Customer satisfaction: ensure strong handovers and account momentum to support retention and long term value. About you To be considered for the role of Sales Executive you will have: Fluent German Language Proven B2B SaaS sales experience selling subscription based online/software solutions (new business and/or full cycle), in a targeted, KPI driven environment. Evidence of consistently building pipeline (not only working inbound)-comfortable with cold outreach and multi touch prospecting. Strong capability to operate in a start from scratch environment: territory planning, account mapping, messaging/testing, and creating repeatable outreach plays. Demonstrated ability to sell to and influence multiple stakeholders (economic buyer, champions, end users, IT/security, procurement). Strong sales presentation and demo skills (in person and remote). Excellent negotiation, qualification, and needs analysis skills. Highly organized with strong time management, prioritization, and planning skills. Self motivated, resilient, target driven, and adaptable to new tools, processes, and ways of working. Strong listening, written, and verbal communication skills. Desirable Skills and Experience Understanding of the legal market (law firms and/or in house legal teams), including buying drivers and common workflows. Familiarity with how AI is changing legal work, such as: document review and drafting support, legal research, contract analysis, knowledge management, workflow automation, and risk/compliance use cases (experience can be practical, commercial, or product led). Experience selling across multiple European markets and adapting to different business cultures and procurement practices. Performance Mindset / What Success Looks Like You create a clear territory plan and build meaningful pipeline quickly, even where awareness or footprint is low. You run a disciplined weekly cadence (prospecting activity qualified meetings opportunities closed won), with strong Salesforce hygiene. You can clearly articulate the customer value of modern software-and where relevant, AI driven capabilities-in a way that resonates with legal stakeholders. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2 3 days a week in the office depending on the role) for our office based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real world solutions. Our Grow My Way programming and skills first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award winning reputation for inclusion and belonging, flexibility, work life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro boNo consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on
Apr 25, 2026
Full time
This is an opportunity for a high ownership SaaS salesprofessional to help grow our business across the wider European market. You will be responsible for acquiring new customers and expanding existing accounts through cross sell and up sell across our suite of online and software solutions. This role suits someone with a "start from scratch" mentality: you enjoy building territory plans, creating pipeline where little exists, opening new markets/accounts, and establishing repeatable sales motions. You will be comfortable selling consultatively to multiple stakeholders and adapting your approach across different European countries, cultures, and buying processes. Preferably, you will bring some understanding of the legal marketand curiosity about (or experience with) how AI is transforming legal work-and you'll be able to translate that change into practical, customer specific value propositions. About the Role In this role as a Sales Executive, you will: Own and grow a European territory: build and execute a country/segment plan aligned to pipeline and revenue targets. Build pipeline from scratch: generate qualified opportunities through proactive outbound (phone, email, social, events), partner routes where relevant, and tight follow up discipline. Full cycle SaaS sales execution: discovery, qualification, demo/solution positioning, proposal, negotiation, close; manage procurement and legal/commercial steps. New customer acquisition + expansion: win new logos and create cross sell/up sell opportunities across the product suite within existing accounts. Consultative selling: uncover client needs, map stakeholders, build business cases/ROI, and position solutions based on outcomes (not features). Accurate forecasting & CRM excellence: maintain clean opportunity data in Salesforce, produce reliable forecasts, and run a KPI-driven cadence (pipeline coverage, conversion, win/loss). Internal collaboration: partner with marketing, product, and customer success to improve messaging, deal velocity, onboarding, adoption, and expansion outcomes. Represent the company professionally across Europe: build trust with customers and act as a strong brand ambassador in meetings, conferences, and virtual sessions. Customer satisfaction: ensure strong handovers and account momentum to support retention and long term value. About you To be considered for the role of Sales Executive you will have: Fluent German Language Proven B2B SaaS sales experience selling subscription based online/software solutions (new business and/or full cycle), in a targeted, KPI driven environment. Evidence of consistently building pipeline (not only working inbound)-comfortable with cold outreach and multi touch prospecting. Strong capability to operate in a start from scratch environment: territory planning, account mapping, messaging/testing, and creating repeatable outreach plays. Demonstrated ability to sell to and influence multiple stakeholders (economic buyer, champions, end users, IT/security, procurement). Strong sales presentation and demo skills (in person and remote). Excellent negotiation, qualification, and needs analysis skills. Highly organized with strong time management, prioritization, and planning skills. Self motivated, resilient, target driven, and adaptable to new tools, processes, and ways of working. Strong listening, written, and verbal communication skills. Desirable Skills and Experience Understanding of the legal market (law firms and/or in house legal teams), including buying drivers and common workflows. Familiarity with how AI is changing legal work, such as: document review and drafting support, legal research, contract analysis, knowledge management, workflow automation, and risk/compliance use cases (experience can be practical, commercial, or product led). Experience selling across multiple European markets and adapting to different business cultures and procurement practices. Performance Mindset / What Success Looks Like You create a clear territory plan and build meaningful pipeline quickly, even where awareness or footprint is low. You run a disciplined weekly cadence (prospecting activity qualified meetings opportunities closed won), with strong Salesforce hygiene. You can clearly articulate the customer value of modern software-and where relevant, AI driven capabilities-in a way that resonates with legal stakeholders. What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2 3 days a week in the office depending on the role) for our office based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real world solutions. Our Grow My Way programming and skills first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award winning reputation for inclusion and belonging, flexibility, work life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro boNo consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on
Redline Group Ltd
Business Development Manager - Fans/Motors
Redline Group Ltd
Business Development Manager - Fans/Motors (Home-Based), UK) Are you an experienced Business Development Manager with a background in Fans, Motors, or Drives, looking for a home-based role covering the UK? Our client, a globally recognised leader in Human Machine Interface (HMI) components and solutions, is expanding their UK team. With headquarters in the UK, they support a wide network of direct clients across the UK and Northern Europe, along with specialist distribution partners throughout Europe. This is an exciting opportunity to join a high-performing, innovative business at the forefront of its industry. About the Role As the Business Development Manager - Fans/Motors, you will be responsible for driving sales growth within the transport, automotive, and machinery sectors. You will manage existing customer relationships and proactively identify and secure new business opportunities. This is a home-based role, but regular travel to customer sites across the UK will be required. Key Responsibilities Develop and execute sales strategies to grow market share in the fans, motors, drives, and automation sectors. Build strong relationships with existing clients, ensuring long-term account retention and satisfaction. Identify and pursue new business opportunities within the transport, automotive, and industrial machinery markets. Work closely with customers on design-led solutions, offering technical insight and product expertise. Deliver against targets and KPIs, while reporting progress to senior management. Requirements Proven experience in a business development or technical sales role, ideally in motors, stepper motors, drives, or servo systems. A successful track record of selling into industries such as transportation, automotive, or heavy-duty machinery. Strong strategic planning and sales development skills with a results-driven approach. This is a fantastic home-based opportunity for a Business Development Manager - Fans/Motors Market to join an established, growing company. If this position is the one for you, call Ben on (phone number removed) / (phone number removed) or send your CV to (url removed)
Apr 25, 2026
Full time
Business Development Manager - Fans/Motors (Home-Based), UK) Are you an experienced Business Development Manager with a background in Fans, Motors, or Drives, looking for a home-based role covering the UK? Our client, a globally recognised leader in Human Machine Interface (HMI) components and solutions, is expanding their UK team. With headquarters in the UK, they support a wide network of direct clients across the UK and Northern Europe, along with specialist distribution partners throughout Europe. This is an exciting opportunity to join a high-performing, innovative business at the forefront of its industry. About the Role As the Business Development Manager - Fans/Motors, you will be responsible for driving sales growth within the transport, automotive, and machinery sectors. You will manage existing customer relationships and proactively identify and secure new business opportunities. This is a home-based role, but regular travel to customer sites across the UK will be required. Key Responsibilities Develop and execute sales strategies to grow market share in the fans, motors, drives, and automation sectors. Build strong relationships with existing clients, ensuring long-term account retention and satisfaction. Identify and pursue new business opportunities within the transport, automotive, and industrial machinery markets. Work closely with customers on design-led solutions, offering technical insight and product expertise. Deliver against targets and KPIs, while reporting progress to senior management. Requirements Proven experience in a business development or technical sales role, ideally in motors, stepper motors, drives, or servo systems. A successful track record of selling into industries such as transportation, automotive, or heavy-duty machinery. Strong strategic planning and sales development skills with a results-driven approach. This is a fantastic home-based opportunity for a Business Development Manager - Fans/Motors Market to join an established, growing company. If this position is the one for you, call Ben on (phone number removed) / (phone number removed) or send your CV to (url removed)
Organic Strategy Director
Workinshrewsbury Shrewsbury, Shropshire
Croud, The Chancery, Abbey Lawn, Shrewsbury, SY2 5DE, Shropshire, England, United Kingdom Job Information We are seeking a highly intelligent, charismatic, and creatively minded individual with a passion for digital marketing, particularly SEO and GEO. The ideal candidate is curious, driven to succeed, and not afraid to challenge assumptions. A strong analytical mindset combined with creative flair is essential, alongside a proactive, can-do attitude; someone willing to take calculated risks, embrace change, and push boundaries. The purpose of this role is to lead client Organic performance teams, supporting all levels, from Executives to Directors, to deliver best-in class organic strategies while maintaining operational and commercial efficiency in the work and resources provided to clients. You will work closely with the Head of Organic to ensure client strategies are market leading and that our product offering remains cutting edge. You will manage client pods, fostering strong collaboration with the Technical SEO lead and Content teams to ensure their expertise is fully leveraged to drive client performance and growth. RESPONSIBILITIES Own and drive Organic strategy across client teams, acting as a trusted strategic consultant. Use your expertise to guide clients while constructively challenging assumptions when necessary. Demonstrate commercial acumen by building business cases that support technical and content changes, driving growth and performance across client brands. Collaborate closely with SEO, Technical SEO, and Content teams to ensure a cohesive, performance driven Organic strategy is implemented across your client portfolio. Serve as the senior client point of contact across SEO, Content, Technical SEO, and the wider SearchAnywhere ecosystem. Lead and manage client teams, including direct line management of Account Directors. Conduct monthly 1:1s, Quarterly Performance Reviews (QPRs), and Career Development Plans, providing guidance on daily client operations and team performance for Account Directors, SEO Managers, and Senior SEO Managers. Support Sales & Marketing initiatives by leading Organic strategy responses in pitches, contributing to marketing activities such as blog posts, award entries, and speaking engagements at industry events. Develop and enhance performance offerings in content, technical SEO, and Organic performance, ensuring alignment with overall SEO strategy in collaboration with the Director of Organic Performance, Heads of, and Account Directors. Champion company policy and process, promoting client retention and guiding the team to deliver against business goals, including margin, NPS, and journal completion. Innovate and share insights to surprise and delight clients, highlighting successes weekly (or monthly for smaller clients) alongside Account Directors. Coordinate with Client Strategy and cross-channel teams to align Organic initiatives with broader client objectives, ensuring strategies complement Paid Media and other channels. Oversee client budgets, allocating resources across SEO, Technical SEO, and Content to maximize client performance outcomes. PERSON SPECIFICATION Passionate about SEO and digital marketing, with a genuine curiosity for the latest trends and strategies. Extensive, demonstrable experience in an SEO role within a digital organisation. Expert knowledge of current SEO best practices and the latest search strategies. Proven track record of delivering SEO performance in highly competitive markets. Strong understanding of broader digital marketing channels and experience managing cross channel activities. Skilled in client insight development, with the ability to anticipate industry changes and stay one step ahead of the curve. Experienced in mentoring and leading high performing, results driven teams to consistently exceed targets. Highly organized, able to manage multiple priorities with meticulous attention to detail. Exceptional communication, presentation, and organisational skills, with the ability to influence, persuade, and negotiate effectively. Proactive and autonomous, capable of identifying opportunities, generating ideas, and forming impactful strategies.
Apr 25, 2026
Full time
Croud, The Chancery, Abbey Lawn, Shrewsbury, SY2 5DE, Shropshire, England, United Kingdom Job Information We are seeking a highly intelligent, charismatic, and creatively minded individual with a passion for digital marketing, particularly SEO and GEO. The ideal candidate is curious, driven to succeed, and not afraid to challenge assumptions. A strong analytical mindset combined with creative flair is essential, alongside a proactive, can-do attitude; someone willing to take calculated risks, embrace change, and push boundaries. The purpose of this role is to lead client Organic performance teams, supporting all levels, from Executives to Directors, to deliver best-in class organic strategies while maintaining operational and commercial efficiency in the work and resources provided to clients. You will work closely with the Head of Organic to ensure client strategies are market leading and that our product offering remains cutting edge. You will manage client pods, fostering strong collaboration with the Technical SEO lead and Content teams to ensure their expertise is fully leveraged to drive client performance and growth. RESPONSIBILITIES Own and drive Organic strategy across client teams, acting as a trusted strategic consultant. Use your expertise to guide clients while constructively challenging assumptions when necessary. Demonstrate commercial acumen by building business cases that support technical and content changes, driving growth and performance across client brands. Collaborate closely with SEO, Technical SEO, and Content teams to ensure a cohesive, performance driven Organic strategy is implemented across your client portfolio. Serve as the senior client point of contact across SEO, Content, Technical SEO, and the wider SearchAnywhere ecosystem. Lead and manage client teams, including direct line management of Account Directors. Conduct monthly 1:1s, Quarterly Performance Reviews (QPRs), and Career Development Plans, providing guidance on daily client operations and team performance for Account Directors, SEO Managers, and Senior SEO Managers. Support Sales & Marketing initiatives by leading Organic strategy responses in pitches, contributing to marketing activities such as blog posts, award entries, and speaking engagements at industry events. Develop and enhance performance offerings in content, technical SEO, and Organic performance, ensuring alignment with overall SEO strategy in collaboration with the Director of Organic Performance, Heads of, and Account Directors. Champion company policy and process, promoting client retention and guiding the team to deliver against business goals, including margin, NPS, and journal completion. Innovate and share insights to surprise and delight clients, highlighting successes weekly (or monthly for smaller clients) alongside Account Directors. Coordinate with Client Strategy and cross-channel teams to align Organic initiatives with broader client objectives, ensuring strategies complement Paid Media and other channels. Oversee client budgets, allocating resources across SEO, Technical SEO, and Content to maximize client performance outcomes. PERSON SPECIFICATION Passionate about SEO and digital marketing, with a genuine curiosity for the latest trends and strategies. Extensive, demonstrable experience in an SEO role within a digital organisation. Expert knowledge of current SEO best practices and the latest search strategies. Proven track record of delivering SEO performance in highly competitive markets. Strong understanding of broader digital marketing channels and experience managing cross channel activities. Skilled in client insight development, with the ability to anticipate industry changes and stay one step ahead of the curve. Experienced in mentoring and leading high performing, results driven teams to consistently exceed targets. Highly organized, able to manage multiple priorities with meticulous attention to detail. Exceptional communication, presentation, and organisational skills, with the ability to influence, persuade, and negotiate effectively. Proactive and autonomous, capable of identifying opportunities, generating ideas, and forming impactful strategies.
Enterprise Customer Success Manager
Sedna
The Enterprise Customer Success Manager owns Sedna's most commercially significant customer relationships. This is a senior, largely autonomous role for someone who is equally comfortable running an executive-level conversation and building the account infrastructure, success plans, health monitoring, renewal strategy, that makes that conversation credible. The portfolio spans Premier and Strategic accounts globally. These are customers with high ARR, high complexity, and in many cases, long relationships that carry both genuine opportunity and genuine risk. The job is to hold those relationships well, act on signals before they become problems, and surface and progress commercial outcomes in partnership with Sales. This is not a role that fits someone who needs clear direction on what to do next. The expectation is that you read the account, form a view, and act on it. The Head of Customer Success is there for strategic decisions and unusual situations, not routine account management. Key Responsibilities Account Ownership Own a named portfolio of Premier and Strategic accounts. Know them well enough that no renewal, no escalation, and no expansion conversation comes as a surprise. Build and maintain executive-level relationships. The relationship should not depend on the product working perfectly; it should be strong enough to hold when it does not. Produce and execute success plans tied to customer outcomes, not just product usage metrics. Plans should reflect what the customer is trying to achieve and how Sedna is contributing to it. Run QBRs with commercial framing. A QBR should advance the relationship and the commercial position, not just report on the quarter. Maintain deep product knowledge across Sedna Email, Prefix, and VMS. You are not delivering training, but your commercial conversations need to be grounded in a genuine understanding of how customers are using the product and where they are not. Retention and Renewal Monitor account health continuously and act on risk signals before they become churn conversations. If a customer is at risk, the Head of Customer Success should hear about it from you, not from the customer. Co own the renewal conversation with the AE. Own the preparation, the relationship context, and the customer's readiness to renew; Sales owns the close. Escalate renewal risk early, with a clear view of what is driving it and what the options are. Growth and Expansion Identify and progress expansion opportunities in collaboration with the AE. This means having enough commercial awareness to spot the signal and enough credibility with the customer to explore it. Bring the Head of Customer Success into complex or large deals at the right moment, not after the conversation has already been shaped. Cross-functional Coordination Coordinate training delivery through Education. You are not responsible for delivering training; Education owns that. Your job is to ensure the right training reaches the right accounts at the right time. Work with the Programme Manager to ensure smooth onboarding for new accounts entering the portfolio. Provide context to Education Specialists before training sessions on Premier and Strategic accounts, so delivery is appropriately calibrated. Partner with Support and Product to close feedback loops and ensure customer insights are informing the right internal conversations. About You Significant experience managing complex, high-value B2B accounts at a senior level, with a track record of holding executive relationships and co owning commercial outcomes alongside Sales. Strong executive presence and the ability to hold a relationship through difficult conversations, not just good ones. A background in shipping, maritime operations, or global trade is strongly preferred. Sedna serves some of the world's largest maritime businesses, and candidates who understand how those organisations operate will be better placed to build credible, lasting relationships with them. Commercially fluent: able to read a renewal situation, understand what is driving it, and act with appropriate urgency without waiting to be asked. Clear, structured communicator in writing and in person, comfortable presenting to senior stakeholders and leading commercial conversations. Familiarity with Salesforce or equivalent CRM. Experience with tools such as Mixpanel or Snowflake is an advantage. What Success Looks Like A portfolio where no renewal, escalation, or expansion conversation comes as a surprise, because you have been managing the signals well in advance. Executive relationships on Premier accounts that are strong enough that customers would describe you as genuinely useful, not just present. Net Revenue Retention at or above target, with a clear understanding of what drove the result in both directions. Expansion pipeline contribution in partnership with Sales, with opportunities identified and progressed rather than waited for. Customer insights flowing consistently into QBRs, product feedback, and internal planning. Directional KPIs Net Revenue Retention on portfolio Expansion ARR generated Renewal on time rate QBR completion rate against plan Time to escalation on at risk accounts (faster is better) Executive relationship health, qualitative, assessed quarterly by Head of Customer Success Training coordination rate: proportion of accounts receiving at least one Education touchpoint per quarter Our values Finally, culture is important to us, so we also look for candidates who share our values: We don't just adapt-we anticipate change and act with confidence. Curiosity, data, and customer insights help us stay ahead of the curve. We embrace challenges as opportunities and remain resilient under pressure. By staying open to new ideas and ways of working, we lead the future. Execute with focus We turn strategy into action, delivering measurable results that matter. Every initiative counts-the discipline and ownership drive business impact. We make smart decisions with speed, balancing pace and precision. Clear priorities keep us focused on what moves the needle. Work together, win together Collaboration is our superpower-we succeed as one team, internally and with customers. We co create solutions, seek feedback, and build the future of the OS together. Strong relationships are built on trust, respect, and shared goals. By aligning across teams and with customers, we unlock greater impact. Why Join Sedna? Be part of a dynamic team driving innovation in the maritime industry Join a culture of innovation and openness where your ideas can make a real impact Work with technology that's transforming the maritime industry Contribute to solutions that drive both profitability and sustainability in shipping Sedna is committed to maintaining a progressive, innovative workplace where every team member can thrive. We value diversity, sustainability, and continuous learning as we work together to shape the future of maritime technology.
Apr 25, 2026
Full time
The Enterprise Customer Success Manager owns Sedna's most commercially significant customer relationships. This is a senior, largely autonomous role for someone who is equally comfortable running an executive-level conversation and building the account infrastructure, success plans, health monitoring, renewal strategy, that makes that conversation credible. The portfolio spans Premier and Strategic accounts globally. These are customers with high ARR, high complexity, and in many cases, long relationships that carry both genuine opportunity and genuine risk. The job is to hold those relationships well, act on signals before they become problems, and surface and progress commercial outcomes in partnership with Sales. This is not a role that fits someone who needs clear direction on what to do next. The expectation is that you read the account, form a view, and act on it. The Head of Customer Success is there for strategic decisions and unusual situations, not routine account management. Key Responsibilities Account Ownership Own a named portfolio of Premier and Strategic accounts. Know them well enough that no renewal, no escalation, and no expansion conversation comes as a surprise. Build and maintain executive-level relationships. The relationship should not depend on the product working perfectly; it should be strong enough to hold when it does not. Produce and execute success plans tied to customer outcomes, not just product usage metrics. Plans should reflect what the customer is trying to achieve and how Sedna is contributing to it. Run QBRs with commercial framing. A QBR should advance the relationship and the commercial position, not just report on the quarter. Maintain deep product knowledge across Sedna Email, Prefix, and VMS. You are not delivering training, but your commercial conversations need to be grounded in a genuine understanding of how customers are using the product and where they are not. Retention and Renewal Monitor account health continuously and act on risk signals before they become churn conversations. If a customer is at risk, the Head of Customer Success should hear about it from you, not from the customer. Co own the renewal conversation with the AE. Own the preparation, the relationship context, and the customer's readiness to renew; Sales owns the close. Escalate renewal risk early, with a clear view of what is driving it and what the options are. Growth and Expansion Identify and progress expansion opportunities in collaboration with the AE. This means having enough commercial awareness to spot the signal and enough credibility with the customer to explore it. Bring the Head of Customer Success into complex or large deals at the right moment, not after the conversation has already been shaped. Cross-functional Coordination Coordinate training delivery through Education. You are not responsible for delivering training; Education owns that. Your job is to ensure the right training reaches the right accounts at the right time. Work with the Programme Manager to ensure smooth onboarding for new accounts entering the portfolio. Provide context to Education Specialists before training sessions on Premier and Strategic accounts, so delivery is appropriately calibrated. Partner with Support and Product to close feedback loops and ensure customer insights are informing the right internal conversations. About You Significant experience managing complex, high-value B2B accounts at a senior level, with a track record of holding executive relationships and co owning commercial outcomes alongside Sales. Strong executive presence and the ability to hold a relationship through difficult conversations, not just good ones. A background in shipping, maritime operations, or global trade is strongly preferred. Sedna serves some of the world's largest maritime businesses, and candidates who understand how those organisations operate will be better placed to build credible, lasting relationships with them. Commercially fluent: able to read a renewal situation, understand what is driving it, and act with appropriate urgency without waiting to be asked. Clear, structured communicator in writing and in person, comfortable presenting to senior stakeholders and leading commercial conversations. Familiarity with Salesforce or equivalent CRM. Experience with tools such as Mixpanel or Snowflake is an advantage. What Success Looks Like A portfolio where no renewal, escalation, or expansion conversation comes as a surprise, because you have been managing the signals well in advance. Executive relationships on Premier accounts that are strong enough that customers would describe you as genuinely useful, not just present. Net Revenue Retention at or above target, with a clear understanding of what drove the result in both directions. Expansion pipeline contribution in partnership with Sales, with opportunities identified and progressed rather than waited for. Customer insights flowing consistently into QBRs, product feedback, and internal planning. Directional KPIs Net Revenue Retention on portfolio Expansion ARR generated Renewal on time rate QBR completion rate against plan Time to escalation on at risk accounts (faster is better) Executive relationship health, qualitative, assessed quarterly by Head of Customer Success Training coordination rate: proportion of accounts receiving at least one Education touchpoint per quarter Our values Finally, culture is important to us, so we also look for candidates who share our values: We don't just adapt-we anticipate change and act with confidence. Curiosity, data, and customer insights help us stay ahead of the curve. We embrace challenges as opportunities and remain resilient under pressure. By staying open to new ideas and ways of working, we lead the future. Execute with focus We turn strategy into action, delivering measurable results that matter. Every initiative counts-the discipline and ownership drive business impact. We make smart decisions with speed, balancing pace and precision. Clear priorities keep us focused on what moves the needle. Work together, win together Collaboration is our superpower-we succeed as one team, internally and with customers. We co create solutions, seek feedback, and build the future of the OS together. Strong relationships are built on trust, respect, and shared goals. By aligning across teams and with customers, we unlock greater impact. Why Join Sedna? Be part of a dynamic team driving innovation in the maritime industry Join a culture of innovation and openness where your ideas can make a real impact Work with technology that's transforming the maritime industry Contribute to solutions that drive both profitability and sustainability in shipping Sedna is committed to maintaining a progressive, innovative workplace where every team member can thrive. We value diversity, sustainability, and continuous learning as we work together to shape the future of maritime technology.
love recruitment limited
Franchise Performance Coach - Boutique Fitness Brand
love recruitment limited Milton Keynes, Buckinghamshire
Franchise Performance Coach - Boutique Fitness Brand (UK) Field-based Ideally located around Milton Keynes / Luton / Bedford / Oxford / Northampton £32k-£36k plus car allowance and bonus OTE mid £40ks Reporting to CEO Love fitness? Love driving performance? Love being out in the field making things happen? This could be the role for you. Our client is one of the world's leading boutique fitness franchise brands, with nearly 20 years of international expertise and a rapidly growing UK presence. They are now looking for a Franchise Performance Coach to support studio openings and drive performance across their franchise network. This is a hands-on operational role, perfect for someone who thrives on accountability, structure and measurable results. You'll work directly with franchisees to ensure studios launch successfully, operate to brand standards and achieve strong commercial performance. The Role You'll be the key link between head office and franchise partners, ensuring every studio is set up for success and operating at a high level. Studio Launch Support Deliver and oversee a structured 12-week studio opening programme Support franchisees with local marketing execution Ensure sales processes are followed correctly Drive achievement of initial membership targets Provide on-the-ground operational support during launch phases Ongoing Franchise Performance Monitor and analyse KPIs including membership growth, conversion, retention and revenue Conduct operational audits across the network Ensure compliance with SOPs, brand standards and training manuals Implement structured performance improvement plans where required Coach franchisees to improve commercial performance This role is execution focused, working within established systems and frameworks rather than redesigning strategy. The Person We're looking for someone who is confident, organised and commercially aware, with the ability to support franchisees while also holding them accountable. You will likely have: Experience within the fitness, boutique fitness or franchise sector Strong commercial awareness and ability to interpret KPIs Excellent organisational and planning skills Confidence challenging performance issues and driving improvement Solid IT and systems skills A proactive, practical problem solving mindset The ability to work independently in a field based role Location-wise, candidates based around Milton Keynes, Luton, Bedford, Oxford or Northampton would be ideal. Why Join? Work with a globally established boutique fitness brand The company will invest in you, previous employees have completed business management courses and they want you to have CPD Be part of the UK growth journey A role with real impact across multiple studios Direct exposure to senior leadership Varied field based work supporting business owners If you enjoy helping businesses succeed, improving performance and being out in the field rather than behind a desk, we'd love to hear from you.
Apr 24, 2026
Full time
Franchise Performance Coach - Boutique Fitness Brand (UK) Field-based Ideally located around Milton Keynes / Luton / Bedford / Oxford / Northampton £32k-£36k plus car allowance and bonus OTE mid £40ks Reporting to CEO Love fitness? Love driving performance? Love being out in the field making things happen? This could be the role for you. Our client is one of the world's leading boutique fitness franchise brands, with nearly 20 years of international expertise and a rapidly growing UK presence. They are now looking for a Franchise Performance Coach to support studio openings and drive performance across their franchise network. This is a hands-on operational role, perfect for someone who thrives on accountability, structure and measurable results. You'll work directly with franchisees to ensure studios launch successfully, operate to brand standards and achieve strong commercial performance. The Role You'll be the key link between head office and franchise partners, ensuring every studio is set up for success and operating at a high level. Studio Launch Support Deliver and oversee a structured 12-week studio opening programme Support franchisees with local marketing execution Ensure sales processes are followed correctly Drive achievement of initial membership targets Provide on-the-ground operational support during launch phases Ongoing Franchise Performance Monitor and analyse KPIs including membership growth, conversion, retention and revenue Conduct operational audits across the network Ensure compliance with SOPs, brand standards and training manuals Implement structured performance improvement plans where required Coach franchisees to improve commercial performance This role is execution focused, working within established systems and frameworks rather than redesigning strategy. The Person We're looking for someone who is confident, organised and commercially aware, with the ability to support franchisees while also holding them accountable. You will likely have: Experience within the fitness, boutique fitness or franchise sector Strong commercial awareness and ability to interpret KPIs Excellent organisational and planning skills Confidence challenging performance issues and driving improvement Solid IT and systems skills A proactive, practical problem solving mindset The ability to work independently in a field based role Location-wise, candidates based around Milton Keynes, Luton, Bedford, Oxford or Northampton would be ideal. Why Join? Work with a globally established boutique fitness brand The company will invest in you, previous employees have completed business management courses and they want you to have CPD Be part of the UK growth journey A role with real impact across multiple studios Direct exposure to senior leadership Varied field based work supporting business owners If you enjoy helping businesses succeed, improving performance and being out in the field rather than behind a desk, we'd love to hear from you.
Customer Success Manager
Extreme Reach
Join the creative revolution at XR! XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it! At XR,you'lljoin a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive. Ready to make an impact?Ifyou'repassionate about technology, solving complex challenges, and joining a teamthat'schanging the game, XR is the place for you.Let'sshape the future together! The Opportunity The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR's enterprise Brands. Partnering with the Sales team for pre-salesopportunitiesand owning the account post-sale, the CSMis responsible formanaging onboarding, training, and the foundation for a long-term successful engagement. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Acting asthe experts, they can craft meaningful solutions to our customer challenges, always on the lookout for ways they can help solve client needs. The CSMis responsible fornurturing the relationship post-onboarding by creatingtailoredrelationship journeys full of proactivetouch-points, continued training, learning, consultation, and acting as the Subject Matter Expert (SME) for the client and their usage of the XR Platform and services. Internally, the CSM is the client's advocate, working cross-departmentally with all groups that touch the client's business to understand and improve products, services, workflows, communication, opportunities,or solutions for the client. This role is also revenue-responsible; instrumentaltorenewals, growth, andadditionalservices or featureswhere theyfit into the client's needs. Team members in this role are passionate about Clients and their experiences. They are strategic problem solvers: organized, analytical, and thoughtful. They are team players but are also comfortable taking the lead or working independently. Their high EQ and interpersonal skills make them a trusted resource internally and externally, and they arefrequentlyconsidered someone you can depend on for a creative solution, a thoughtful response, or a listening ear. Job Responsibilities Cultivate and own close client relationships with multiple stakeholders including Senior Members of the client team, respective agency partners, etc. Create customized Client Success Plan for enterprise clients that dictates scheduledtouch-pointsfor proactive outreach, including weekly,monthlyor quarterly calls, video or in-person meetings Conduct and/or coordinate client onboarding sessions, as well as continued training sessions for suite of XR products and offerings Drive client engagement, adoption, and retention by understanding client business needs and goals; helping them tohigh levelsof success using XR products and services Develop deep insight and knowledge of the clients' teams and operational structure by building a network of relationships UtilizeXR-supported analytical tools tomonitorand analyze engagement, operational and business progression, to provide recommendations and guidance based on data results, both to client and internal teams Present business reviews to clients, and share suggestions andoptimalsolutions. Proactivelymaintaina high knowledge level of all supported services, products, and projects for client Adviseclient of existing resources such as platform guides, knowledgebase articles, tutorials, and how-to-videos, or work with internal teams to create where needed Work with departmental leaders, Product Owners, and Marketing to create personalized communication focused on company initiatives,changesor improvements to existing products in use, newfeaturesand products they might find useful,etc Represent the VoiceOfthe Customer (VOC) to provide input into core products, marketing, sales processes, and service improvements that may enhance the client experience Participate in the creation of interdepartmental support models,workflowsand SOPs Act as the Subject Matter Expert (SME) on client-specific items, including acting as an escalation point for internal teams on business rules and best practices Collaborate and/or guide internal teams who support the client or client projects, including Activation Management & Campaign Services (SME), Center of Excellence, Insights (Reporting), Product, Development, Sales Operations and Technical Support Partner with the Deal Desk to ensureoptimalaccount performance, and present renewals to existing clients that are aligned with XR strategy. Work with clients on other contractual initiatives such as amendments, SOWs, SLAs,etcwith Legal/Contracts team Align with Global Business Partner to upsell and cross-selladditionalproducts or services to contribute to the client's success Assist Global Business Partner and Marketing in managing and executing RFP requests Minimum qualifications Minimum3years' experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space. A strong passion for the client's experience, with the ability and willingness to engage directly with them In-depth knowledge of the advertising production industry with experience in creativelogisticsand campaign management, ordemonstratedability toquickly and effectively learn various products and services Comfortable leading client workshops, onboarding sessions, or meetings Accountability, and comfort in being the face of both good andbad newsto the client Exceptionally high EQ and ability to understand verbal and non-verbal feedback from external and internal stakeholders toproperly assessand understand complex situations Attention to detail and organizational skills Ability to communicate across all departments and levels, providing difficult-to-deliver feedback where needed in a delicate way Ability to take initiative and prioritize while working independently or collaborating with a team Strategic problem-solver, who is open to coaching and training A record of accomplishment of success and strategy in turning new clients into raving advocates Ability to effectively upsell and cross-selladditionalservices that would support the specific Client needs Familiarity in working within CRMs, Support Ticketing Systems, or other important tools for tracking user relationships and engagement Proficient in MS Excel, PowerPoint, Google Business Suite, data analysis, and visualization tools KPIs Outlined below are some of the metrics you will be responsible for: User engagement - % and number of active users per month Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)and other client feedback Revenue growth Conversion rate Client churn rate Client and Extreme Reach agreed upon cadence of formal business reviews (i.e.Quarterly) The wonderful world of XR Impactful Work:You'll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide. Global Reach, Local Impact:With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that's making waves across the globe! Innovation & Growth:We're all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you'll be working on groundbreaking products that power TV, film, digital marketing, and entertainment. Creative Culture:We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking. Make a Difference:Here, you'll help clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style. Let's Redefine What's Possible If you're ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we'd love to hear from you. Pitch us your vision- and let's build the future, together.
Apr 24, 2026
Full time
Join the creative revolution at XR! XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it! At XR,you'lljoin a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive. Ready to make an impact?Ifyou'repassionate about technology, solving complex challenges, and joining a teamthat'schanging the game, XR is the place for you.Let'sshape the future together! The Opportunity The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR's enterprise Brands. Partnering with the Sales team for pre-salesopportunitiesand owning the account post-sale, the CSMis responsible formanaging onboarding, training, and the foundation for a long-term successful engagement. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Acting asthe experts, they can craft meaningful solutions to our customer challenges, always on the lookout for ways they can help solve client needs. The CSMis responsible fornurturing the relationship post-onboarding by creatingtailoredrelationship journeys full of proactivetouch-points, continued training, learning, consultation, and acting as the Subject Matter Expert (SME) for the client and their usage of the XR Platform and services. Internally, the CSM is the client's advocate, working cross-departmentally with all groups that touch the client's business to understand and improve products, services, workflows, communication, opportunities,or solutions for the client. This role is also revenue-responsible; instrumentaltorenewals, growth, andadditionalservices or featureswhere theyfit into the client's needs. Team members in this role are passionate about Clients and their experiences. They are strategic problem solvers: organized, analytical, and thoughtful. They are team players but are also comfortable taking the lead or working independently. Their high EQ and interpersonal skills make them a trusted resource internally and externally, and they arefrequentlyconsidered someone you can depend on for a creative solution, a thoughtful response, or a listening ear. Job Responsibilities Cultivate and own close client relationships with multiple stakeholders including Senior Members of the client team, respective agency partners, etc. Create customized Client Success Plan for enterprise clients that dictates scheduledtouch-pointsfor proactive outreach, including weekly,monthlyor quarterly calls, video or in-person meetings Conduct and/or coordinate client onboarding sessions, as well as continued training sessions for suite of XR products and offerings Drive client engagement, adoption, and retention by understanding client business needs and goals; helping them tohigh levelsof success using XR products and services Develop deep insight and knowledge of the clients' teams and operational structure by building a network of relationships UtilizeXR-supported analytical tools tomonitorand analyze engagement, operational and business progression, to provide recommendations and guidance based on data results, both to client and internal teams Present business reviews to clients, and share suggestions andoptimalsolutions. Proactivelymaintaina high knowledge level of all supported services, products, and projects for client Adviseclient of existing resources such as platform guides, knowledgebase articles, tutorials, and how-to-videos, or work with internal teams to create where needed Work with departmental leaders, Product Owners, and Marketing to create personalized communication focused on company initiatives,changesor improvements to existing products in use, newfeaturesand products they might find useful,etc Represent the VoiceOfthe Customer (VOC) to provide input into core products, marketing, sales processes, and service improvements that may enhance the client experience Participate in the creation of interdepartmental support models,workflowsand SOPs Act as the Subject Matter Expert (SME) on client-specific items, including acting as an escalation point for internal teams on business rules and best practices Collaborate and/or guide internal teams who support the client or client projects, including Activation Management & Campaign Services (SME), Center of Excellence, Insights (Reporting), Product, Development, Sales Operations and Technical Support Partner with the Deal Desk to ensureoptimalaccount performance, and present renewals to existing clients that are aligned with XR strategy. Work with clients on other contractual initiatives such as amendments, SOWs, SLAs,etcwith Legal/Contracts team Align with Global Business Partner to upsell and cross-selladditionalproducts or services to contribute to the client's success Assist Global Business Partner and Marketing in managing and executing RFP requests Minimum qualifications Minimum3years' experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space. A strong passion for the client's experience, with the ability and willingness to engage directly with them In-depth knowledge of the advertising production industry with experience in creativelogisticsand campaign management, ordemonstratedability toquickly and effectively learn various products and services Comfortable leading client workshops, onboarding sessions, or meetings Accountability, and comfort in being the face of both good andbad newsto the client Exceptionally high EQ and ability to understand verbal and non-verbal feedback from external and internal stakeholders toproperly assessand understand complex situations Attention to detail and organizational skills Ability to communicate across all departments and levels, providing difficult-to-deliver feedback where needed in a delicate way Ability to take initiative and prioritize while working independently or collaborating with a team Strategic problem-solver, who is open to coaching and training A record of accomplishment of success and strategy in turning new clients into raving advocates Ability to effectively upsell and cross-selladditionalservices that would support the specific Client needs Familiarity in working within CRMs, Support Ticketing Systems, or other important tools for tracking user relationships and engagement Proficient in MS Excel, PowerPoint, Google Business Suite, data analysis, and visualization tools KPIs Outlined below are some of the metrics you will be responsible for: User engagement - % and number of active users per month Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)and other client feedback Revenue growth Conversion rate Client churn rate Client and Extreme Reach agreed upon cadence of formal business reviews (i.e.Quarterly) The wonderful world of XR Impactful Work:You'll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide. Global Reach, Local Impact:With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that's making waves across the globe! Innovation & Growth:We're all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you'll be working on groundbreaking products that power TV, film, digital marketing, and entertainment. Creative Culture:We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking. Make a Difference:Here, you'll help clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style. Let's Redefine What's Possible If you're ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we'd love to hear from you. Pitch us your vision- and let's build the future, together.

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