Product Marketing Manager required to join a global data and analytics business in the City of London who supports clients across the energy and commodities sector. The organisation is investing heavily in technology and is now building an AI-native data platform that will fundamentally reshape how its insight, analytics, and consulting services are delivered and commercialised. This is a commercially focused, high-visibility role where you'll take real ownership of how a core product is positioned, taken to market, and adopted by customers globally. The Company This is a well-established global data and analytics business operating across the energy and commodities sectors. They are historically recognised for their deep domain expertise and high-quality insight. The organisation supports major clients in navigating complex markets, long-term planning, and the global energy transition towards lower-carbon solutions. The business is now in a significant phase of transformation and investment, evolving from a traditional insight-led organisation into a more product-led, technology-enabled platform business. With strong backing and a growing international footprint, it is scaling quickly and building out its data, analytics, and product capabilities to support future growth. The environment remains intellectually rigorous and grounded in subject matter expertise but is becoming increasingly fast-paced and commercially driven. There is a strong emphasis on productisation, innovation, and delivering scalable, data-led solutions that create more value for clients. You'll be joining at an important point in this journey, where there is genuine momentum, visible change, and a clear opportunity to influence how products are developed, positioned, and taken to market. The Role You'll sit at the centre of product, sales, and marketing, owning how a key data platform is brought to market and understood by its target audience. This isn't just about writing messaging you'll be shaping the commercial narrative, influencing how the product evolves, and ensuring it lands effectively with both new and existing customers. You'll work closely with product teams on roadmap alignment, with sales on how the platform is sold, and with marketing on how it's communicated externally. It's a role that blends strategy with execution ideal for someone who enjoys building structure but is equally comfortable rolling up their sleeves to deliver. Key Responsibilities * Own the end-to-end go-to-market approach for a core data product, from launch through to ongoing adoption * Shape clear, compelling messaging that translates technical capability into commercial value * Partner closely with product teams to align market needs with product direction * Enable sales teams with the tools, narratives, and collateral needed to win business * Develop a deep understanding of customers, competitors, and market dynamics * Drive initiatives that improve product adoption, engagement, and retention * Use data and insight to continuously refine positioning and go-to-market effectiveness About You * Background in product marketing, or go-to-market roles within B2B tech, data, or analytics environments is essential * Experience launching or scaling products in a commercial setting * Strong ability to connect product capability to customer and business value * Comfortable working across multiple teams, influencing without heavy structure * Confident working autonomously, showing initiative and curiosity while knowing when to engage senior stakeholders * Commercially minded, with a bias towards action and outcomes * Experience or understanding of energy, oil & gas, commodities, or adjacent markets would be a significant advantage Why Join? * Own the go-to-market narrative for a flagship product from an early stage, with real autonomy and the freedom to define how it is positioned and taken to market * Play a key role in the shift from a consultancy-led model to a more product-led, technology-driven organisation * Work on a cutting-edge, AI-native data platform at the centre of the company's growth strategy * Build and define a new Product Marketing team from the ground up, setting the strategy, standards, and ways of working * Work closely with senior stakeholders, with real influence over product positioning, go-to-market strategy, and commercial direction * Join at a pivotal point of scale, with clear opportunity to grow as both the platform and wider business expand What's on Offer This role comes with a salary £60k - £70k and an associated benefits package. The companies London office operate a hybrid working model, with 2 days onsite per week in their offices in the heart of the City. If you're a Product Marketing Manager who enjoys owning go-to-market strategy, influencing product direction, and operating in a commercially driven environment, this is a genuinely interesting opportunity to step into. If this sounds of interest, please apply or reach out to Murray Simpson. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Apr 28, 2026
Full time
Product Marketing Manager required to join a global data and analytics business in the City of London who supports clients across the energy and commodities sector. The organisation is investing heavily in technology and is now building an AI-native data platform that will fundamentally reshape how its insight, analytics, and consulting services are delivered and commercialised. This is a commercially focused, high-visibility role where you'll take real ownership of how a core product is positioned, taken to market, and adopted by customers globally. The Company This is a well-established global data and analytics business operating across the energy and commodities sectors. They are historically recognised for their deep domain expertise and high-quality insight. The organisation supports major clients in navigating complex markets, long-term planning, and the global energy transition towards lower-carbon solutions. The business is now in a significant phase of transformation and investment, evolving from a traditional insight-led organisation into a more product-led, technology-enabled platform business. With strong backing and a growing international footprint, it is scaling quickly and building out its data, analytics, and product capabilities to support future growth. The environment remains intellectually rigorous and grounded in subject matter expertise but is becoming increasingly fast-paced and commercially driven. There is a strong emphasis on productisation, innovation, and delivering scalable, data-led solutions that create more value for clients. You'll be joining at an important point in this journey, where there is genuine momentum, visible change, and a clear opportunity to influence how products are developed, positioned, and taken to market. The Role You'll sit at the centre of product, sales, and marketing, owning how a key data platform is brought to market and understood by its target audience. This isn't just about writing messaging you'll be shaping the commercial narrative, influencing how the product evolves, and ensuring it lands effectively with both new and existing customers. You'll work closely with product teams on roadmap alignment, with sales on how the platform is sold, and with marketing on how it's communicated externally. It's a role that blends strategy with execution ideal for someone who enjoys building structure but is equally comfortable rolling up their sleeves to deliver. Key Responsibilities * Own the end-to-end go-to-market approach for a core data product, from launch through to ongoing adoption * Shape clear, compelling messaging that translates technical capability into commercial value * Partner closely with product teams to align market needs with product direction * Enable sales teams with the tools, narratives, and collateral needed to win business * Develop a deep understanding of customers, competitors, and market dynamics * Drive initiatives that improve product adoption, engagement, and retention * Use data and insight to continuously refine positioning and go-to-market effectiveness About You * Background in product marketing, or go-to-market roles within B2B tech, data, or analytics environments is essential * Experience launching or scaling products in a commercial setting * Strong ability to connect product capability to customer and business value * Comfortable working across multiple teams, influencing without heavy structure * Confident working autonomously, showing initiative and curiosity while knowing when to engage senior stakeholders * Commercially minded, with a bias towards action and outcomes * Experience or understanding of energy, oil & gas, commodities, or adjacent markets would be a significant advantage Why Join? * Own the go-to-market narrative for a flagship product from an early stage, with real autonomy and the freedom to define how it is positioned and taken to market * Play a key role in the shift from a consultancy-led model to a more product-led, technology-driven organisation * Work on a cutting-edge, AI-native data platform at the centre of the company's growth strategy * Build and define a new Product Marketing team from the ground up, setting the strategy, standards, and ways of working * Work closely with senior stakeholders, with real influence over product positioning, go-to-market strategy, and commercial direction * Join at a pivotal point of scale, with clear opportunity to grow as both the platform and wider business expand What's on Offer This role comes with a salary £60k - £70k and an associated benefits package. The companies London office operate a hybrid working model, with 2 days onsite per week in their offices in the heart of the City. If you're a Product Marketing Manager who enjoys owning go-to-market strategy, influencing product direction, and operating in a commercially driven environment, this is a genuinely interesting opportunity to step into. If this sounds of interest, please apply or reach out to Murray Simpson. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Senior HR, People and Development Adviser - UKTL programme . This is a 6-12 month fixed-term contract with the possibility of extension. The National Physical Laboratory (NPL) is seeking a skilled and commercially minded Senior HR, People and Development Adviser to join its People Team, supporting the UK Telecoms Lab (UKTL) programme . This is a high impact role for an experienced HR professional who thrives in a fast moving, technically complex environment and enjoys working closely with leaders to embed change, improve capability and build high performing teams. About the role As a trusted partner to the business, you will play a key role in delivering people initiatives that attract, reward, retain, develop and engage our people, ensuring NPL/UKTL delivers against its mission, vision and values. Working as part of the wider People Team, but operating with a high degree of autonomy, this role would particularly suit someone who has worked in a sole HR role and within a technology led organisation , and who is comfortable supporting a wide range of technical and professional stakeholders, You'll be the on-site specialist, working independently day to day while being fully supported by our wider Head Office teams, and will report into the NPL team based in Teddington. Key responsibilities You will: Provide expert advice and guidance on complex policy development, organisational change, performance management and employee relations , supporting sustainable business capability Act as the subject matter expert for complex ER and/or policy matters, advising managers and leaders and mentoring HR colleagues when required Support delivery of the People Strategy , taking ownership of specific HR projects and annual cycle programmes, ensuring effective implementation Work in partnership with specialist People Team functions to support: engagement and wellbeing workforce planning and resourcing talent management and succession learning & development initiatives diversity & inclusion the creation of a high performance culture Help embed recent organisational changes , including post restructure activity, ensuring ways of working, roles and behaviours are clearly adopted Drive continuous improvement , responding to evolving business needs and statutory requirements Use management information and people analytics to provide insight led advice and recommendations Ensure all employee interactions are fair, consistent, legally compliant and aligned with NPL policies, mitigating organisational risk Successful Applicants must be able to commute to the UKTL offices in Solihull, Birmingham at least twice a week We strive to offer a great work life balance - if you are looking for full time, part time or flexible options, we will try to make this work where possible. This will be dependent on the kind of role you do and part of the business you work in.
Apr 28, 2026
Contractor
Senior HR, People and Development Adviser - UKTL programme . This is a 6-12 month fixed-term contract with the possibility of extension. The National Physical Laboratory (NPL) is seeking a skilled and commercially minded Senior HR, People and Development Adviser to join its People Team, supporting the UK Telecoms Lab (UKTL) programme . This is a high impact role for an experienced HR professional who thrives in a fast moving, technically complex environment and enjoys working closely with leaders to embed change, improve capability and build high performing teams. About the role As a trusted partner to the business, you will play a key role in delivering people initiatives that attract, reward, retain, develop and engage our people, ensuring NPL/UKTL delivers against its mission, vision and values. Working as part of the wider People Team, but operating with a high degree of autonomy, this role would particularly suit someone who has worked in a sole HR role and within a technology led organisation , and who is comfortable supporting a wide range of technical and professional stakeholders, You'll be the on-site specialist, working independently day to day while being fully supported by our wider Head Office teams, and will report into the NPL team based in Teddington. Key responsibilities You will: Provide expert advice and guidance on complex policy development, organisational change, performance management and employee relations , supporting sustainable business capability Act as the subject matter expert for complex ER and/or policy matters, advising managers and leaders and mentoring HR colleagues when required Support delivery of the People Strategy , taking ownership of specific HR projects and annual cycle programmes, ensuring effective implementation Work in partnership with specialist People Team functions to support: engagement and wellbeing workforce planning and resourcing talent management and succession learning & development initiatives diversity & inclusion the creation of a high performance culture Help embed recent organisational changes , including post restructure activity, ensuring ways of working, roles and behaviours are clearly adopted Drive continuous improvement , responding to evolving business needs and statutory requirements Use management information and people analytics to provide insight led advice and recommendations Ensure all employee interactions are fair, consistent, legally compliant and aligned with NPL policies, mitigating organisational risk Successful Applicants must be able to commute to the UKTL offices in Solihull, Birmingham at least twice a week We strive to offer a great work life balance - if you are looking for full time, part time or flexible options, we will try to make this work where possible. This will be dependent on the kind of role you do and part of the business you work in.
IT Change Manager 60,0000 - 70,000 depending on experience Hybrid working, onsite in Milton Keynes 2 days a week We're supporting a well-established, marketing leading organisation to hire a Technology Change Manager to strengthen their technology enablement and change capability. This is a new key hire at an exciting time to join and support a major organisation transformation from waterfall to agile delivery. This role is focused on ensuring technology changes land well across the business through clear communications, strong stakeholder engagement, effective training and readiness, and robust governance via the Change Advisory Board (CAB). What you'll be doing Develop and deliver change communication plans - tailoring messaging by audience (users, managers, senior leaders) and channel (email, workshops, intranet, briefings) Create or coordinate clear change content that explains what's changing, why it's changing, and the impact on teams. Lead and operate the Change Advisory Board (CAB) process, ensuring major production changes are reviewed, approved and well-coordinated. Maintain change calendars, agendas and records; collaborate with technology and operations leads to support readiness and risk mitigation. Define and track adoption metrics (e.g., usage analytics, training completion, support tickets, feedback) and use insight to improve outcomes. Identify gaps in understanding/adoption, reinforce change and share success stories. Coordinate training and readiness activities, including learning needs analysis, materials, guides, drop-ins and go-live support. Work closely with business partners and delivery teams to align change activities to strategic outcomes and support post-implementation reviews. What we're looking for Proven experience delivering technology change (communications, stakeholder engagement, training/readiness and adoption support) Strong communication skills with the ability to simplify complex change for different audiences Confidence working with governance and controls (e.g., facilitating forums such as CAB or similar approval processes) Comfortable using data and metrics to measure adoption and drive continuous improvement. Highly organised, pragmatic and collaborative - able to bring structure to multiple moving parts. Desirable Change management certification (e.g., Prosci, APMG Change Management). ITIL / service transition / change governance experience. Familiarity with tools such as Miro, Power BI, SharePoint and learning platforms (LMS / digital walkthrough tools). If this is you, apply today! I look forward to talking through the role in more detail.
Apr 28, 2026
Full time
IT Change Manager 60,0000 - 70,000 depending on experience Hybrid working, onsite in Milton Keynes 2 days a week We're supporting a well-established, marketing leading organisation to hire a Technology Change Manager to strengthen their technology enablement and change capability. This is a new key hire at an exciting time to join and support a major organisation transformation from waterfall to agile delivery. This role is focused on ensuring technology changes land well across the business through clear communications, strong stakeholder engagement, effective training and readiness, and robust governance via the Change Advisory Board (CAB). What you'll be doing Develop and deliver change communication plans - tailoring messaging by audience (users, managers, senior leaders) and channel (email, workshops, intranet, briefings) Create or coordinate clear change content that explains what's changing, why it's changing, and the impact on teams. Lead and operate the Change Advisory Board (CAB) process, ensuring major production changes are reviewed, approved and well-coordinated. Maintain change calendars, agendas and records; collaborate with technology and operations leads to support readiness and risk mitigation. Define and track adoption metrics (e.g., usage analytics, training completion, support tickets, feedback) and use insight to improve outcomes. Identify gaps in understanding/adoption, reinforce change and share success stories. Coordinate training and readiness activities, including learning needs analysis, materials, guides, drop-ins and go-live support. Work closely with business partners and delivery teams to align change activities to strategic outcomes and support post-implementation reviews. What we're looking for Proven experience delivering technology change (communications, stakeholder engagement, training/readiness and adoption support) Strong communication skills with the ability to simplify complex change for different audiences Confidence working with governance and controls (e.g., facilitating forums such as CAB or similar approval processes) Comfortable using data and metrics to measure adoption and drive continuous improvement. Highly organised, pragmatic and collaborative - able to bring structure to multiple moving parts. Desirable Change management certification (e.g., Prosci, APMG Change Management). ITIL / service transition / change governance experience. Familiarity with tools such as Miro, Power BI, SharePoint and learning platforms (LMS / digital walkthrough tools). If this is you, apply today! I look forward to talking through the role in more detail.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We're looking for a Microsoft 365 & Security Infrastructure Administrator who loves building things properly. This role sits at the heart of our cybersecurity strategy, taking a clear security vision and engineering it into a scalable, automated Microsoft cloud platform that's secure by design. It's a hands-on, high-impact role with real ownership and influence Reporting To: Head of Cybersecurity (Accountable) Role Status: Technical Lead (Responsible) Mission: To translate strategic vision into a scalable, "secure-by-design" technical reality using modern Microsoft cloud principles YOUR PURPOSE Vision to Reality: While the Head of Cybersecurity defines the "Why" and "Vision," this role defines the technical "What" and engineers the "How." Scalability First: Move from case-by-case, reactive fixes to a fully automated, policy-driven management-at-scale model. KEY OUTCOMES FOR SUCCESS: Scalable Infrastructure: Transition from ad-hoc management to a fully automated, policy-driven environment. Proactive Security: Remediating security gaps before they are exploited, with a focus on long-term stability. Metrics-Driven Operations: Establishing a regular cadence of high-signal reporting on platform health and risk reduction. Zero-Touch Operations: Fully operational, secure automated provisioning reducing manual intervention. ESSENTIAL RESPONSIBILITIES: Identity, Access & Segregation (EntraID): Optimising structure via Administrative Units and enforcing strict segregation of duties. Endpoint Security & Device Management (Intune): Configuring MDM/MAM and automated deployment for all device types. Platform Hardening & Security Baselines: Implementing "Secure-by-Design" baselines across the M365 stack, including Copilot. Azure Tenant & Modern Cloud Governance: Enforcing Data Residency, Zero Trust principles, and Infrastructure as Code (Terraform). SharePoint & Collaboration Governance: Technical delivery of site life cycles and external sharing controls. Compliance, Audit & Documentation: Maintaining technical standards and "code-based" evidence for audit readiness. Reporting, Analytics & Metrics: Defining and delivering KPIs to measure implementation effectiveness and platform health. THE IDEAL CANDIDATE: Proactive Solution-Finder: Prioritises long-term system integrity over short-term fixes. Data-Driven & Analytical: Defines success through measurable KPIs and clear executive reporting. Modern Cloud Mentality: Committed to staying current with Microsoft's evolving cloud and AI landscape. OUR REWARDS & BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
Apr 28, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We're looking for a Microsoft 365 & Security Infrastructure Administrator who loves building things properly. This role sits at the heart of our cybersecurity strategy, taking a clear security vision and engineering it into a scalable, automated Microsoft cloud platform that's secure by design. It's a hands-on, high-impact role with real ownership and influence Reporting To: Head of Cybersecurity (Accountable) Role Status: Technical Lead (Responsible) Mission: To translate strategic vision into a scalable, "secure-by-design" technical reality using modern Microsoft cloud principles YOUR PURPOSE Vision to Reality: While the Head of Cybersecurity defines the "Why" and "Vision," this role defines the technical "What" and engineers the "How." Scalability First: Move from case-by-case, reactive fixes to a fully automated, policy-driven management-at-scale model. KEY OUTCOMES FOR SUCCESS: Scalable Infrastructure: Transition from ad-hoc management to a fully automated, policy-driven environment. Proactive Security: Remediating security gaps before they are exploited, with a focus on long-term stability. Metrics-Driven Operations: Establishing a regular cadence of high-signal reporting on platform health and risk reduction. Zero-Touch Operations: Fully operational, secure automated provisioning reducing manual intervention. ESSENTIAL RESPONSIBILITIES: Identity, Access & Segregation (EntraID): Optimising structure via Administrative Units and enforcing strict segregation of duties. Endpoint Security & Device Management (Intune): Configuring MDM/MAM and automated deployment for all device types. Platform Hardening & Security Baselines: Implementing "Secure-by-Design" baselines across the M365 stack, including Copilot. Azure Tenant & Modern Cloud Governance: Enforcing Data Residency, Zero Trust principles, and Infrastructure as Code (Terraform). SharePoint & Collaboration Governance: Technical delivery of site life cycles and external sharing controls. Compliance, Audit & Documentation: Maintaining technical standards and "code-based" evidence for audit readiness. Reporting, Analytics & Metrics: Defining and delivering KPIs to measure implementation effectiveness and platform health. THE IDEAL CANDIDATE: Proactive Solution-Finder: Prioritises long-term system integrity over short-term fixes. Data-Driven & Analytical: Defines success through measurable KPIs and clear executive reporting. Modern Cloud Mentality: Committed to staying current with Microsoft's evolving cloud and AI landscape. OUR REWARDS & BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We're looking for a Microsoft 365 & Security Infrastructure Administrator who loves building things properly. This role sits at the heart of our cybersecurity strategy, taking a clear security vision and engineering it into a scalable, automated Microsoft cloud platform that's secure by design. It's a hands-on, high-impact role with real ownership and influence Reporting To: Head of Cybersecurity (Accountable) Role Status: Technical Lead (Responsible) Mission: To translate strategic vision into a scalable, "secure-by-design" technical reality using modern Microsoft cloud principles YOUR PURPOSE Vision to Reality: While the Head of Cybersecurity defines the "Why" and "Vision," this role defines the technical "What" and engineers the "How." Scalability First: Move from case-by-case, reactive fixes to a fully automated, policy-driven management-at-scale model. KEY OUTCOMES FOR SUCCESS: Scalable Infrastructure: Transition from ad-hoc management to a fully automated, policy-driven environment. Proactive Security: Remediating security gaps before they are exploited, with a focus on long-term stability. Metrics-Driven Operations: Establishing a regular cadence of high-signal reporting on platform health and risk reduction. Zero-Touch Operations: Fully operational, secure automated provisioning reducing manual intervention. ESSENTIAL RESPONSIBILITIES: Identity, Access & Segregation (EntraID): Optimising structure via Administrative Units and enforcing strict segregation of duties. Endpoint Security & Device Management (Intune): Configuring MDM/MAM and automated deployment for all device types. Platform Hardening & Security Baselines: Implementing "Secure-by-Design" baselines across the M365 stack, including Copilot. Azure Tenant & Modern Cloud Governance: Enforcing Data Residency, Zero Trust principles, and Infrastructure as Code (Terraform). SharePoint & Collaboration Governance: Technical delivery of site life cycles and external sharing controls. Compliance, Audit & Documentation: Maintaining technical standards and "code-based" evidence for audit readiness. Reporting, Analytics & Metrics: Defining and delivering KPIs to measure implementation effectiveness and platform health. THE IDEAL CANDIDATE: Proactive Solution-Finder: Prioritises long-term system integrity over short-term fixes. Data-Driven & Analytical: Defines success through measurable KPIs and clear executive reporting. Modern Cloud Mentality: Committed to staying current with Microsoft's evolving cloud and AI landscape. OUR REWARDS & BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
Apr 28, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We're looking for a Microsoft 365 & Security Infrastructure Administrator who loves building things properly. This role sits at the heart of our cybersecurity strategy, taking a clear security vision and engineering it into a scalable, automated Microsoft cloud platform that's secure by design. It's a hands-on, high-impact role with real ownership and influence Reporting To: Head of Cybersecurity (Accountable) Role Status: Technical Lead (Responsible) Mission: To translate strategic vision into a scalable, "secure-by-design" technical reality using modern Microsoft cloud principles YOUR PURPOSE Vision to Reality: While the Head of Cybersecurity defines the "Why" and "Vision," this role defines the technical "What" and engineers the "How." Scalability First: Move from case-by-case, reactive fixes to a fully automated, policy-driven management-at-scale model. KEY OUTCOMES FOR SUCCESS: Scalable Infrastructure: Transition from ad-hoc management to a fully automated, policy-driven environment. Proactive Security: Remediating security gaps before they are exploited, with a focus on long-term stability. Metrics-Driven Operations: Establishing a regular cadence of high-signal reporting on platform health and risk reduction. Zero-Touch Operations: Fully operational, secure automated provisioning reducing manual intervention. ESSENTIAL RESPONSIBILITIES: Identity, Access & Segregation (EntraID): Optimising structure via Administrative Units and enforcing strict segregation of duties. Endpoint Security & Device Management (Intune): Configuring MDM/MAM and automated deployment for all device types. Platform Hardening & Security Baselines: Implementing "Secure-by-Design" baselines across the M365 stack, including Copilot. Azure Tenant & Modern Cloud Governance: Enforcing Data Residency, Zero Trust principles, and Infrastructure as Code (Terraform). SharePoint & Collaboration Governance: Technical delivery of site life cycles and external sharing controls. Compliance, Audit & Documentation: Maintaining technical standards and "code-based" evidence for audit readiness. Reporting, Analytics & Metrics: Defining and delivering KPIs to measure implementation effectiveness and platform health. THE IDEAL CANDIDATE: Proactive Solution-Finder: Prioritises long-term system integrity over short-term fixes. Data-Driven & Analytical: Defines success through measurable KPIs and clear executive reporting. Modern Cloud Mentality: Committed to staying current with Microsoft's evolving cloud and AI landscape. OUR REWARDS & BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We're looking for a Microsoft 365 & Security Infrastructure Administrator who loves building things properly. This role sits at the heart of our cybersecurity strategy, taking a clear security vision and engineering it into a scalable, automated Microsoft cloud platform that's secure by design. It's a hands-on, high-impact role with real ownership and influence Reporting To: Head of Cybersecurity (Accountable) Role Status: Technical Lead (Responsible) Mission: To translate strategic vision into a scalable, "secure-by-design" technical reality using modern Microsoft cloud principles YOUR PURPOSE Vision to Reality: While the Head of Cybersecurity defines the "Why" and "Vision," this role defines the technical "What" and engineers the "How." Scalability First: Move from case-by-case, reactive fixes to a fully automated, policy-driven management-at-scale model. KEY OUTCOMES FOR SUCCESS: Scalable Infrastructure: Transition from ad-hoc management to a fully automated, policy-driven environment. Proactive Security: Remediating security gaps before they are exploited, with a focus on long-term stability. Metrics-Driven Operations: Establishing a regular cadence of high-signal reporting on platform health and risk reduction. Zero-Touch Operations: Fully operational, secure automated provisioning reducing manual intervention. ESSENTIAL RESPONSIBILITIES: Identity, Access & Segregation (EntraID): Optimising structure via Administrative Units and enforcing strict segregation of duties. Endpoint Security & Device Management (Intune): Configuring MDM/MAM and automated deployment for all device types. Platform Hardening & Security Baselines: Implementing "Secure-by-Design" baselines across the M365 stack, including Copilot. Azure Tenant & Modern Cloud Governance: Enforcing Data Residency, Zero Trust principles, and Infrastructure as Code (Terraform). SharePoint & Collaboration Governance: Technical delivery of site life cycles and external sharing controls. Compliance, Audit & Documentation: Maintaining technical standards and "code-based" evidence for audit readiness. Reporting, Analytics & Metrics: Defining and delivering KPIs to measure implementation effectiveness and platform health. THE IDEAL CANDIDATE: Proactive Solution-Finder: Prioritises long-term system integrity over short-term fixes. Data-Driven & Analytical: Defines success through measurable KPIs and clear executive reporting. Modern Cloud Mentality: Committed to staying current with Microsoft's evolving cloud and AI landscape. OUR REWARDS & BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
Apr 28, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We're looking for a Microsoft 365 & Security Infrastructure Administrator who loves building things properly. This role sits at the heart of our cybersecurity strategy, taking a clear security vision and engineering it into a scalable, automated Microsoft cloud platform that's secure by design. It's a hands-on, high-impact role with real ownership and influence Reporting To: Head of Cybersecurity (Accountable) Role Status: Technical Lead (Responsible) Mission: To translate strategic vision into a scalable, "secure-by-design" technical reality using modern Microsoft cloud principles YOUR PURPOSE Vision to Reality: While the Head of Cybersecurity defines the "Why" and "Vision," this role defines the technical "What" and engineers the "How." Scalability First: Move from case-by-case, reactive fixes to a fully automated, policy-driven management-at-scale model. KEY OUTCOMES FOR SUCCESS: Scalable Infrastructure: Transition from ad-hoc management to a fully automated, policy-driven environment. Proactive Security: Remediating security gaps before they are exploited, with a focus on long-term stability. Metrics-Driven Operations: Establishing a regular cadence of high-signal reporting on platform health and risk reduction. Zero-Touch Operations: Fully operational, secure automated provisioning reducing manual intervention. ESSENTIAL RESPONSIBILITIES: Identity, Access & Segregation (EntraID): Optimising structure via Administrative Units and enforcing strict segregation of duties. Endpoint Security & Device Management (Intune): Configuring MDM/MAM and automated deployment for all device types. Platform Hardening & Security Baselines: Implementing "Secure-by-Design" baselines across the M365 stack, including Copilot. Azure Tenant & Modern Cloud Governance: Enforcing Data Residency, Zero Trust principles, and Infrastructure as Code (Terraform). SharePoint & Collaboration Governance: Technical delivery of site life cycles and external sharing controls. Compliance, Audit & Documentation: Maintaining technical standards and "code-based" evidence for audit readiness. Reporting, Analytics & Metrics: Defining and delivering KPIs to measure implementation effectiveness and platform health. THE IDEAL CANDIDATE: Proactive Solution-Finder: Prioritises long-term system integrity over short-term fixes. Data-Driven & Analytical: Defines success through measurable KPIs and clear executive reporting. Modern Cloud Mentality: Committed to staying current with Microsoft's evolving cloud and AI landscape. OUR REWARDS & BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We're looking for a Microsoft 365 & Security Infrastructure Administrator who loves building things properly. This role sits at the heart of our cybersecurity strategy, taking a clear security vision and engineering it into a scalable, automated Microsoft cloud platform that's secure by design. It's a hands-on, high-impact role with real ownership and influence Reporting To: Head of Cybersecurity (Accountable) Role Status: Technical Lead (Responsible) Mission: To translate strategic vision into a scalable, "secure-by-design" technical reality using modern Microsoft cloud principles YOUR PURPOSE Vision to Reality: While the Head of Cybersecurity defines the "Why" and "Vision," this role defines the technical "What" and engineers the "How." Scalability First: Move from case-by-case, reactive fixes to a fully automated, policy-driven management-at-scale model. KEY OUTCOMES FOR SUCCESS: Scalable Infrastructure: Transition from ad-hoc management to a fully automated, policy-driven environment. Proactive Security: Remediating security gaps before they are exploited, with a focus on long-term stability. Metrics-Driven Operations: Establishing a regular cadence of high-signal reporting on platform health and risk reduction. Zero-Touch Operations: Fully operational, secure automated provisioning reducing manual intervention. ESSENTIAL RESPONSIBILITIES: Identity, Access & Segregation (EntraID): Optimising structure via Administrative Units and enforcing strict segregation of duties. Endpoint Security & Device Management (Intune): Configuring MDM/MAM and automated deployment for all device types. Platform Hardening & Security Baselines: Implementing "Secure-by-Design" baselines across the M365 stack, including Copilot. Azure Tenant & Modern Cloud Governance: Enforcing Data Residency, Zero Trust principles, and Infrastructure as Code (Terraform). SharePoint & Collaboration Governance: Technical delivery of site life cycles and external sharing controls. Compliance, Audit & Documentation: Maintaining technical standards and "code-based" evidence for audit readiness. Reporting, Analytics & Metrics: Defining and delivering KPIs to measure implementation effectiveness and platform health. THE IDEAL CANDIDATE: Proactive Solution-Finder: Prioritises long-term system integrity over short-term fixes. Data-Driven & Analytical: Defines success through measurable KPIs and clear executive reporting. Modern Cloud Mentality: Committed to staying current with Microsoft's evolving cloud and AI landscape. OUR REWARDS & BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
Apr 28, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge. We're looking for a Microsoft 365 & Security Infrastructure Administrator who loves building things properly. This role sits at the heart of our cybersecurity strategy, taking a clear security vision and engineering it into a scalable, automated Microsoft cloud platform that's secure by design. It's a hands-on, high-impact role with real ownership and influence Reporting To: Head of Cybersecurity (Accountable) Role Status: Technical Lead (Responsible) Mission: To translate strategic vision into a scalable, "secure-by-design" technical reality using modern Microsoft cloud principles YOUR PURPOSE Vision to Reality: While the Head of Cybersecurity defines the "Why" and "Vision," this role defines the technical "What" and engineers the "How." Scalability First: Move from case-by-case, reactive fixes to a fully automated, policy-driven management-at-scale model. KEY OUTCOMES FOR SUCCESS: Scalable Infrastructure: Transition from ad-hoc management to a fully automated, policy-driven environment. Proactive Security: Remediating security gaps before they are exploited, with a focus on long-term stability. Metrics-Driven Operations: Establishing a regular cadence of high-signal reporting on platform health and risk reduction. Zero-Touch Operations: Fully operational, secure automated provisioning reducing manual intervention. ESSENTIAL RESPONSIBILITIES: Identity, Access & Segregation (EntraID): Optimising structure via Administrative Units and enforcing strict segregation of duties. Endpoint Security & Device Management (Intune): Configuring MDM/MAM and automated deployment for all device types. Platform Hardening & Security Baselines: Implementing "Secure-by-Design" baselines across the M365 stack, including Copilot. Azure Tenant & Modern Cloud Governance: Enforcing Data Residency, Zero Trust principles, and Infrastructure as Code (Terraform). SharePoint & Collaboration Governance: Technical delivery of site life cycles and external sharing controls. Compliance, Audit & Documentation: Maintaining technical standards and "code-based" evidence for audit readiness. Reporting, Analytics & Metrics: Defining and delivering KPIs to measure implementation effectiveness and platform health. THE IDEAL CANDIDATE: Proactive Solution-Finder: Prioritises long-term system integrity over short-term fixes. Data-Driven & Analytical: Defines success through measurable KPIs and clear executive reporting. Modern Cloud Mentality: Committed to staying current with Microsoft's evolving cloud and AI landscape. OUR REWARDS & BENEFITS A generous annual bonus based on business performance Pension scheme Enhanced Maternity and Paternity leave Long service rewards after 5 and 10 years with Five Guys Five Guys Perks & discounts Invite to our annual General Managers conference - this year we celebrated in Lisbon! Life assurance Private medical via Vitality Wellbeing support
, United Kingdom Job Family Group: Information Technology (IT) Worker Type: Regular Posting Start Date: March 4, 2026 Business Unit: Projects and Technology Experience Level: Experienced Professionals Job Description: What's the role As the Tax Senior Business Analyst - Direct Tax at Shell, you will be responsible for ensuring accurate and timely delivery of direct tax compliance, reporting, and advisory services. What you'll be doing 1. Solution Design & Functional Leadership Drive global SAP FI and Direct Tax solutions from a functional design perspective Lead S/4HANA Tax Solutions for Direct Tax interfaces Conduct design lead sessions and coordinate with peer SMEs Partner with Project Managers for solution design and effort estimation Contribute to and supervise development of functional specifications from a technical design perspective Design and oversee development of reports, interfaces, enhancements, and forms of varying complexity Perform prototyping to support requirements definition and design validation 2. Stakeholder Management & Collaboration Collaborate with Process Experts, SMEs, and Product Managers to streamline Tax L&F requirements Gather stakeholder requirements and translate them into functional solutions Work closely with Design Leads and Delivery Leads to ensure new capabilities are applied effectively Coordinate with Change Management and Release Management teams; collaborate via Azure DevOps Manage batch job scheduling, period-end activities, and coordinate cross scrums, Direct and Indirect Tax teams 3. Quality Assurance & Testing Perform quality assessments and peer reviews Execute unit and integration testing, support user acceptance testing Resolve defects during test cycles and provide post-go-live support Create and review cutover activities and run books for operational readiness 4. Support & Compliance Assist in resolving production issues with Support teams Prepare audit and compliance with reporting requirements What you bring Core Expertise + Extensive years of experience in SAP Direct Tax (Corporate Tax & Withholding Tax) determination and reporting + Proven years of experience in ECC to S/4HANA transformation projects + Experience in Property Tax Management System (PTMS) + Strong understanding of corporate tax, income tax, and global tax regimes Technical Skills + Proficiency in SAP Analytics Cloud (SAC) for tax risk visualization and reporting + Expertise in SAP PaPM for transfer pricing automation and margin monitoring + Experience with SAP Tax Compliance for automated audits and risk detection using ML + Ability to debug issues and identify root causes (preferred techno-functional profile) + Expertise in working with AI tools + Familiarity with Asset Accounting and Revenue Accounting integration (added advantage) Functional & Leadership Skills + Gravitas and excellent communication skills to engage senior finance stakeholders + Strong collaboration with process owners and finance leadership + Active participation in high-performing IT teams focused on business value delivery Agile & Tools + Solid understanding of Agile frameworks, Azure DevOps, and Power Platform Apps + Experience planning and leading Agile initiatives and educating stakeholders Integration & Compliance + Experience with ERP-to-ERP interfaces and third-party application integration with S4 + Skilled in tax audits, regulatory compliance, and discrepancy resolution + Ability to optimize tax liabilities through effective planning and structuring What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another.You'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a value-led culture that encourages you to be the best version of yourself. Benefit from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes.Note: As part of your application, please submit a motivation letter along with your resume. The motivation letter should outline your reasons for applying to this position and how your skills and experiences align with the job requirements. This will help us better understand your interest in the role and your suitability for the position. Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, any other) during the application or interview process, please let us know directly via . We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs. We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, . Shell in the UK Shell is a vital contributor to the UK, supporting energy security, jobs and economic value. We provide energy to fuel homes, hospitals, schools, vehicles, machinery and factories. Our history here dates back over 125 years. A UK-headquartered global energy leader, and leading FTSE multinational, we are active across the country's energy system.- DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
Apr 28, 2026
Full time
, United Kingdom Job Family Group: Information Technology (IT) Worker Type: Regular Posting Start Date: March 4, 2026 Business Unit: Projects and Technology Experience Level: Experienced Professionals Job Description: What's the role As the Tax Senior Business Analyst - Direct Tax at Shell, you will be responsible for ensuring accurate and timely delivery of direct tax compliance, reporting, and advisory services. What you'll be doing 1. Solution Design & Functional Leadership Drive global SAP FI and Direct Tax solutions from a functional design perspective Lead S/4HANA Tax Solutions for Direct Tax interfaces Conduct design lead sessions and coordinate with peer SMEs Partner with Project Managers for solution design and effort estimation Contribute to and supervise development of functional specifications from a technical design perspective Design and oversee development of reports, interfaces, enhancements, and forms of varying complexity Perform prototyping to support requirements definition and design validation 2. Stakeholder Management & Collaboration Collaborate with Process Experts, SMEs, and Product Managers to streamline Tax L&F requirements Gather stakeholder requirements and translate them into functional solutions Work closely with Design Leads and Delivery Leads to ensure new capabilities are applied effectively Coordinate with Change Management and Release Management teams; collaborate via Azure DevOps Manage batch job scheduling, period-end activities, and coordinate cross scrums, Direct and Indirect Tax teams 3. Quality Assurance & Testing Perform quality assessments and peer reviews Execute unit and integration testing, support user acceptance testing Resolve defects during test cycles and provide post-go-live support Create and review cutover activities and run books for operational readiness 4. Support & Compliance Assist in resolving production issues with Support teams Prepare audit and compliance with reporting requirements What you bring Core Expertise + Extensive years of experience in SAP Direct Tax (Corporate Tax & Withholding Tax) determination and reporting + Proven years of experience in ECC to S/4HANA transformation projects + Experience in Property Tax Management System (PTMS) + Strong understanding of corporate tax, income tax, and global tax regimes Technical Skills + Proficiency in SAP Analytics Cloud (SAC) for tax risk visualization and reporting + Expertise in SAP PaPM for transfer pricing automation and margin monitoring + Experience with SAP Tax Compliance for automated audits and risk detection using ML + Ability to debug issues and identify root causes (preferred techno-functional profile) + Expertise in working with AI tools + Familiarity with Asset Accounting and Revenue Accounting integration (added advantage) Functional & Leadership Skills + Gravitas and excellent communication skills to engage senior finance stakeholders + Strong collaboration with process owners and finance leadership + Active participation in high-performing IT teams focused on business value delivery Agile & Tools + Solid understanding of Agile frameworks, Azure DevOps, and Power Platform Apps + Experience planning and leading Agile initiatives and educating stakeholders Integration & Compliance + Experience with ERP-to-ERP interfaces and third-party application integration with S4 + Skilled in tax audits, regulatory compliance, and discrepancy resolution + Ability to optimize tax liabilities through effective planning and structuring What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another.You'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a value-led culture that encourages you to be the best version of yourself. Benefit from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes.Note: As part of your application, please submit a motivation letter along with your resume. The motivation letter should outline your reasons for applying to this position and how your skills and experiences align with the job requirements. This will help us better understand your interest in the role and your suitability for the position. Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, any other) during the application or interview process, please let us know directly via . We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs. We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, . Shell in the UK Shell is a vital contributor to the UK, supporting energy security, jobs and economic value. We provide energy to fuel homes, hospitals, schools, vehicles, machinery and factories. Our history here dates back over 125 years. A UK-headquartered global energy leader, and leading FTSE multinational, we are active across the country's energy system.- DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
A global data analytics firm is seeking a Customer Success Manager to enhance client engagement and drive product adoption. Responsibilities include developing proactive contact initiatives, educating clients about product capabilities, and maintaining strong client relationships. The ideal candidate will have a Bachelor's degree and 1-3 years of experience in a client-facing role. This role offers valuable career growth opportunities within the fast-paced environment of customer success.
Apr 28, 2026
Full time
A global data analytics firm is seeking a Customer Success Manager to enhance client engagement and drive product adoption. Responsibilities include developing proactive contact initiatives, educating clients about product capabilities, and maintaining strong client relationships. The ideal candidate will have a Bachelor's degree and 1-3 years of experience in a client-facing role. This role offers valuable career growth opportunities within the fast-paced environment of customer success.
Title: Communications and Events Officer Remuneration: £32,952 Hours: Full-time. Some early morning, evening and weekend working required. Location: Better Bankside, 18 Great Guildford Street, London SE1 0FD Contract: Permanent Reporting to: Director of Communications and Engagement Job Overview Better Bankside is seeking a highly motivated Communications and Events Officer to support delivery of an exciting engagement and events programme. This is an exceptional opportunity for an ambitious professional to hone their communications, marketing and events skills in the dynamic placemaking sector. You will bring first-rate skills across communications, marketing and events to a small, high performing membership organisation known for creative thinking and high impact delivery. You'll combine enthusiasm and commitment with meticulous attention to detail and a disciplined approach to delivering projects on time and budget. Collaboration and strong partnerships are central to Better Bankside's success, and the Communications and Events Officer will play a key role in a goal-focused team, working alongside some of London's most influential stakeholders. The role will support the Communications and Engagement team to deliver on our five-year plan. BB-Strategy-2025-30.pdf Main Responsibilities The Communications and Events Officer supports delivery of creative initiatives that help achieve Better Bankside's vision of a Stronger, Greener, Happier neighbourhood, including: Communications and marketing: Lead on Better Bankside's fortnightly e-newsletter, including content creation and production. Assist with content social media channels, including LinkedIn, Instagram and TikTok. Research, create and upload content, including articles, Buzz offers (Better Bankside's local discount scheme) and event listings, to betterbankside.co.uk, banksidelondon.co.uk and Manage the Better Bankside events and activities calendar. Events and initiatives: Support the Director of Communications and Engagement and the Marketing Manager to deliver Better Bankside's cultural programme, including creative input, supplier liaison and communications across print, digital, social and out of home. Support the Responsible Business and Inclusion Manager and Membership Manager to organise and promote events, membership and community engagement campaigns. Represent Better Bankside at member events and support their delivery, including venue booking, marketing, set-up, registration and feedback. Undertake member engagement and account management activity, including as part of Better Bankside's ballot campaign, to increase members' benefiting from Better Bankside services and ensure a strong 'yes' vote at ballot. Data and insights Support the team to develop more targeted communications and a programme that responds to member needs using data analytics, including digital marketing analytics, member surveys and publicly available datasets. Consistently record and represent activities and contacts on Better Bankside's customer relationship management system. Administration: Manage the Buzz card local discount scheme, to include supporting the development of the new Buzz app. Manage Better Bankside's image portal, Cloudinary. Project management: Support senior colleagues on key projects and campaigns. Take ownership of your own projects as your role develops. Undertake any other reasonable duties within the remit of the role. Person Specification We are looking for a super-organised, highly effective professional who is quick to learn and willing to get stuck in. Thorough and accurate, with excellent attention to detail, you will be driven by a desire to put Bankside on the map and support our member businesses to thrive. You will be a collaborator and problem-solver, a strategic thinker and confident communicator. Knowledge and Experience: Demonstrable experience in a communications, marketing or events role, whether gained through formal education, apprenticeship, self-directed learning or practical experience. Excellent written and verbal communication skills, with the ability to write clearly and persuasively for a range of channels and audiences, both independently and, where appropriate, using AI tools. Proven ability to manage a busy workload, prioritise tasks and work on own initiative. Demonstrable experience of supporting a small, busy team and building positive working relationships with key stakeholders, eg members, partners and contractors. Confident user of MS Office; knowledge of CMS and CRM systems desirable; Adobe Photoshop an advantage. Proven experience using social media and e-marketing tools, with an understanding of how to apply these effectively in a professional setting. Demonstrable experience of event organisation. Ability to evaluate and report on digital marketing activity using data analytics, including digital marketing analytics, member surveys and publicly available datasets. About Better Bankside Better Bankside was one of the first Business Improvement Districts (BIDs) in the UK, established in 2004. We are a coalition of local businesses working closely with community stakeholders to co-create projects and services that benefit the whole Bankside neighbourhood, supporting local businesses and making a positive impact in our community. As a BID, we are funded by a mandatory levy on businesses within a defined boundary, and every five years must secure a majority vote from our members to continue. Our last ballot, in November 2024, achieved overwhelming support - 91% voted for another five years of Better Bankside. We are a small team of fifteen, plus our wardens and street cleaning teams, and an extended network of regular collaborators and contributors. Better Bankside is an organisation where you can make a real impact, across a wide-ranging and varied programme of work. Our vision Powered by the people of Bankside, Better Bankside will be an agent of change, leading innovative economic, environmental, and social action to advance one of the world's great neighbourhoods, bringing benefits to business and Banksiders. Our mission We will improve everyone's experience of the neighbourhood by co-creating our programme with Banksiders, responding inventively to urban challenges, and celebrating the differences that define Bankside as London's Other Side. Working arrangements Better Bankside offers a flexible working policy. Core hours are 10am - 4pm, Monday to Friday, with the ability to flex two hours to suit personal needs. Some evening and weekend work will be required in accordance with the needs of the post. Due to the nature of our work, it is expected that a minimum of three days per week will be based in the office with up to two days working from home. How to apply At Better Bankside, we celebrate diversity and promote equality and inclusion amongst our staff. We welcome applications from all, regardless of personal characteristics or background. As part of our commitment to being a more inclusive and diverse organisation, we use the Applied platform to reduce bias in the recruitment process. Deadline 4th May. Interviews w/c 11th May.
Apr 28, 2026
Full time
Title: Communications and Events Officer Remuneration: £32,952 Hours: Full-time. Some early morning, evening and weekend working required. Location: Better Bankside, 18 Great Guildford Street, London SE1 0FD Contract: Permanent Reporting to: Director of Communications and Engagement Job Overview Better Bankside is seeking a highly motivated Communications and Events Officer to support delivery of an exciting engagement and events programme. This is an exceptional opportunity for an ambitious professional to hone their communications, marketing and events skills in the dynamic placemaking sector. You will bring first-rate skills across communications, marketing and events to a small, high performing membership organisation known for creative thinking and high impact delivery. You'll combine enthusiasm and commitment with meticulous attention to detail and a disciplined approach to delivering projects on time and budget. Collaboration and strong partnerships are central to Better Bankside's success, and the Communications and Events Officer will play a key role in a goal-focused team, working alongside some of London's most influential stakeholders. The role will support the Communications and Engagement team to deliver on our five-year plan. BB-Strategy-2025-30.pdf Main Responsibilities The Communications and Events Officer supports delivery of creative initiatives that help achieve Better Bankside's vision of a Stronger, Greener, Happier neighbourhood, including: Communications and marketing: Lead on Better Bankside's fortnightly e-newsletter, including content creation and production. Assist with content social media channels, including LinkedIn, Instagram and TikTok. Research, create and upload content, including articles, Buzz offers (Better Bankside's local discount scheme) and event listings, to betterbankside.co.uk, banksidelondon.co.uk and Manage the Better Bankside events and activities calendar. Events and initiatives: Support the Director of Communications and Engagement and the Marketing Manager to deliver Better Bankside's cultural programme, including creative input, supplier liaison and communications across print, digital, social and out of home. Support the Responsible Business and Inclusion Manager and Membership Manager to organise and promote events, membership and community engagement campaigns. Represent Better Bankside at member events and support their delivery, including venue booking, marketing, set-up, registration and feedback. Undertake member engagement and account management activity, including as part of Better Bankside's ballot campaign, to increase members' benefiting from Better Bankside services and ensure a strong 'yes' vote at ballot. Data and insights Support the team to develop more targeted communications and a programme that responds to member needs using data analytics, including digital marketing analytics, member surveys and publicly available datasets. Consistently record and represent activities and contacts on Better Bankside's customer relationship management system. Administration: Manage the Buzz card local discount scheme, to include supporting the development of the new Buzz app. Manage Better Bankside's image portal, Cloudinary. Project management: Support senior colleagues on key projects and campaigns. Take ownership of your own projects as your role develops. Undertake any other reasonable duties within the remit of the role. Person Specification We are looking for a super-organised, highly effective professional who is quick to learn and willing to get stuck in. Thorough and accurate, with excellent attention to detail, you will be driven by a desire to put Bankside on the map and support our member businesses to thrive. You will be a collaborator and problem-solver, a strategic thinker and confident communicator. Knowledge and Experience: Demonstrable experience in a communications, marketing or events role, whether gained through formal education, apprenticeship, self-directed learning or practical experience. Excellent written and verbal communication skills, with the ability to write clearly and persuasively for a range of channels and audiences, both independently and, where appropriate, using AI tools. Proven ability to manage a busy workload, prioritise tasks and work on own initiative. Demonstrable experience of supporting a small, busy team and building positive working relationships with key stakeholders, eg members, partners and contractors. Confident user of MS Office; knowledge of CMS and CRM systems desirable; Adobe Photoshop an advantage. Proven experience using social media and e-marketing tools, with an understanding of how to apply these effectively in a professional setting. Demonstrable experience of event organisation. Ability to evaluate and report on digital marketing activity using data analytics, including digital marketing analytics, member surveys and publicly available datasets. About Better Bankside Better Bankside was one of the first Business Improvement Districts (BIDs) in the UK, established in 2004. We are a coalition of local businesses working closely with community stakeholders to co-create projects and services that benefit the whole Bankside neighbourhood, supporting local businesses and making a positive impact in our community. As a BID, we are funded by a mandatory levy on businesses within a defined boundary, and every five years must secure a majority vote from our members to continue. Our last ballot, in November 2024, achieved overwhelming support - 91% voted for another five years of Better Bankside. We are a small team of fifteen, plus our wardens and street cleaning teams, and an extended network of regular collaborators and contributors. Better Bankside is an organisation where you can make a real impact, across a wide-ranging and varied programme of work. Our vision Powered by the people of Bankside, Better Bankside will be an agent of change, leading innovative economic, environmental, and social action to advance one of the world's great neighbourhoods, bringing benefits to business and Banksiders. Our mission We will improve everyone's experience of the neighbourhood by co-creating our programme with Banksiders, responding inventively to urban challenges, and celebrating the differences that define Bankside as London's Other Side. Working arrangements Better Bankside offers a flexible working policy. Core hours are 10am - 4pm, Monday to Friday, with the ability to flex two hours to suit personal needs. Some evening and weekend work will be required in accordance with the needs of the post. Due to the nature of our work, it is expected that a minimum of three days per week will be based in the office with up to two days working from home. How to apply At Better Bankside, we celebrate diversity and promote equality and inclusion amongst our staff. We welcome applications from all, regardless of personal characteristics or background. As part of our commitment to being a more inclusive and diverse organisation, we use the Applied platform to reduce bias in the recruitment process. Deadline 4th May. Interviews w/c 11th May.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. growth businesses that fuel the economy - and directly advise the owners and management teams leading them. growth businesses that fuel the economy - and directly advise the owners and management teams leading them. Join Our Learning Development Team! Are you ready to design impactful and innovative learning solutions that drive business success? Then look no further! Our Audit Stream L&D Team is looking for a manager -level designer to join our development team to support the design, curation and creation of varied content across our growing audit curriculum. Your Role: Content Creation and Innovation : Design and curate both technical and non-technical learning content that meets business objectives and learner needs in an impactful, innovative and engaging way . Integrate the latest design thinking, technology and innovation into learning solutions to support high-quality, effective outcomes. Quality Assurance: Review and ensure the quality and consistency of content developed by team members , ensuring learning outcomes are achieved and learning effectiveness optimised. Leverage practising audit experience and detailed understanding of accounting and auditing to support the development of relevant learning . Programme Support: Collaborate with SMEs to translate business needs into effective learning objectives and interventions. Support delivery of programmes with onsite programme management and/or facilitation support when needed . Assist the Faculty team with the briefing and training of facilitators to equip them to delivery learning content for our people . Team Development: Coach and upskill junior team members, fostering a culture of continuous learning and development. Strategic Initiatives: Support broader activities across L&D such as the Learning Library and Learning Culture programmes. Skills & Experience : Qualified accountant with practical experience on external audits. Experienced manager (or equivalent) with p roven experience in programme development, including audit-technical content - a minimum of 2 years' experience is expected for this role . Solid understanding of financial reporting, ethics and professional conduct needed. Formal L&D qualifications would be an advantage, but experience will be considered as a suitable proxy here . Understanding of the latest design thinking, innovation, tools and technology to support programme development, data analytics / evidence-based analysis . Strong relationship-building , communication and influencing skills. Teamworking and collaboration will be key, as well as an ability to work independently Experience with behavioural change and cultural programmes is a plus. Excellent analytical and problem-solving skills. Focus on excellence, quality and outputs . This is a f lexible UK-based role but some travel to London , where the team is based, and other locations will be required . We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 28, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. growth businesses that fuel the economy - and directly advise the owners and management teams leading them. growth businesses that fuel the economy - and directly advise the owners and management teams leading them. Join Our Learning Development Team! Are you ready to design impactful and innovative learning solutions that drive business success? Then look no further! Our Audit Stream L&D Team is looking for a manager -level designer to join our development team to support the design, curation and creation of varied content across our growing audit curriculum. Your Role: Content Creation and Innovation : Design and curate both technical and non-technical learning content that meets business objectives and learner needs in an impactful, innovative and engaging way . Integrate the latest design thinking, technology and innovation into learning solutions to support high-quality, effective outcomes. Quality Assurance: Review and ensure the quality and consistency of content developed by team members , ensuring learning outcomes are achieved and learning effectiveness optimised. Leverage practising audit experience and detailed understanding of accounting and auditing to support the development of relevant learning . Programme Support: Collaborate with SMEs to translate business needs into effective learning objectives and interventions. Support delivery of programmes with onsite programme management and/or facilitation support when needed . Assist the Faculty team with the briefing and training of facilitators to equip them to delivery learning content for our people . Team Development: Coach and upskill junior team members, fostering a culture of continuous learning and development. Strategic Initiatives: Support broader activities across L&D such as the Learning Library and Learning Culture programmes. Skills & Experience : Qualified accountant with practical experience on external audits. Experienced manager (or equivalent) with p roven experience in programme development, including audit-technical content - a minimum of 2 years' experience is expected for this role . Solid understanding of financial reporting, ethics and professional conduct needed. Formal L&D qualifications would be an advantage, but experience will be considered as a suitable proxy here . Understanding of the latest design thinking, innovation, tools and technology to support programme development, data analytics / evidence-based analysis . Strong relationship-building , communication and influencing skills. Teamworking and collaboration will be key, as well as an ability to work independently Experience with behavioural change and cultural programmes is a plus. Excellent analytical and problem-solving skills. Focus on excellence, quality and outputs . This is a f lexible UK-based role but some travel to London , where the team is based, and other locations will be required . We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Head of CommunityLondon Your mobile applicationYou may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.Send link About The RoleThe Telegraph team prides itself on its strong reader community with an emphasis on supporting subscriber loyalty, building solid relationships between readers and journalists and its expert knowledge of retention and subscriber growth.As Head of Community, you will lead a team of Editors who champion the experiences and perspectives of our readers. You will ensure that our readers' voices are heard prominently throughout the Telegraph's journalism, on the app and website, in podcasts, videos, across our social channels and in print. You will oversee our community editorial strategy and work closely with the Head of Community Editorial and Head of Moderation to develop new products and initiatives that foster subscriber loyalty and retention. Key Responsibilities Grow the community of subscribers with a clear strategy that can be implemented across all on and off platform areas (homepage, app, newsletters, socials, video and podcasts). Increase the number of subscribers engaging with our journalists on a wide range of stories 'below the line' Work with senior commissioning and publishing editors to develop communities around each of the Telegraph's core verticals Use data to develop initiatives that drive high quality interactions with the Telegraph's readership Oversee our commenting strategy to develop debate around key topics, and managing the team of Moderators to ensure the comments are suitable to the Telegraph platform Work alongside the marketing and events team on subscriber-led events that will encourage retention Essential Skills Currently working in a senior position on a national publishing brand Experience of building and growing successful online communities Experience of leading a big team of editors Experience of commissioning, editing and publishing engaging editorial content incorporating a variety of formats across multiple digital platforms Excellent understanding of the existing digital publishing landscape and emerging media trends Excellent working knowledge of publishing and workflow tools Demonstrable ability to use analytics tools and data reports to inform editorial decisions Experience of using technological innovation to enhance digital storytelling Excellent understanding of The Telegraph's brands, both in digital and in print Experience working with subscription offerings preferred Proven track record of using personal judgement to increase engagement metrics Proven ability to innovate and push boundaries in all areas of their role Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever.That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
Apr 28, 2026
Full time
Head of CommunityLondon Your mobile applicationYou may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.Send link About The RoleThe Telegraph team prides itself on its strong reader community with an emphasis on supporting subscriber loyalty, building solid relationships between readers and journalists and its expert knowledge of retention and subscriber growth.As Head of Community, you will lead a team of Editors who champion the experiences and perspectives of our readers. You will ensure that our readers' voices are heard prominently throughout the Telegraph's journalism, on the app and website, in podcasts, videos, across our social channels and in print. You will oversee our community editorial strategy and work closely with the Head of Community Editorial and Head of Moderation to develop new products and initiatives that foster subscriber loyalty and retention. Key Responsibilities Grow the community of subscribers with a clear strategy that can be implemented across all on and off platform areas (homepage, app, newsletters, socials, video and podcasts). Increase the number of subscribers engaging with our journalists on a wide range of stories 'below the line' Work with senior commissioning and publishing editors to develop communities around each of the Telegraph's core verticals Use data to develop initiatives that drive high quality interactions with the Telegraph's readership Oversee our commenting strategy to develop debate around key topics, and managing the team of Moderators to ensure the comments are suitable to the Telegraph platform Work alongside the marketing and events team on subscriber-led events that will encourage retention Essential Skills Currently working in a senior position on a national publishing brand Experience of building and growing successful online communities Experience of leading a big team of editors Experience of commissioning, editing and publishing engaging editorial content incorporating a variety of formats across multiple digital platforms Excellent understanding of the existing digital publishing landscape and emerging media trends Excellent working knowledge of publishing and workflow tools Demonstrable ability to use analytics tools and data reports to inform editorial decisions Experience of using technological innovation to enhance digital storytelling Excellent understanding of The Telegraph's brands, both in digital and in print Experience working with subscription offerings preferred Proven track record of using personal judgement to increase engagement metrics Proven ability to innovate and push boundaries in all areas of their role Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever.That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
Expedia Group B2B is the Business-to-Business arm of Expedia Group. We bring Expedia Group's innovative technology and distribution solutions to partners across the world, including global financial institutions, corporate managed travel, offline travel agents, global travel suppliers such as major airlines, and many more. As a global leader in travel technology, Expedia Group B2B powers thousands of partners across diverse markets and travel segments. We are seeking an exceptional Sr Technical Product Manager to join Expedia Group B2B. This role will partner with the Director, Machine Learning Science - Recommendations & Relevance to build cutting-edge Machine Learning and AI solutions that enhance our partners' user experiences and optimise their product offerings. You will focus on delivery management and on translating business requirements into clear problem statements and technical requirements for applied ML algorithms in the recommendations and relevance space. The ideal candidate combines strong product/program management skills with a deep understanding of machine learning science to drive substantial value for Expedia Group B2B and our partners across multiple domains. In this role, you will Partner with the Director, Machine Learning Science - Recommendations & Relevance, and cross-functional leadership to define and execute the applied science roadmap that improves recommendation quality, traveller engagement, and partner outcomes across all B2B products. Own planning and delivery for key initiatives, from problem framing and opportunity sizing through data discovery, feature and signal definition, experiment design, model development, online testing, and rollout. Translate partner and product needs into clear requirements, success metrics, and prioritised backlogs for the Recommendations & Relevance Machine Learning Science team, ensuring strong alignment with Product Management, Engineering, and Analytics. Drive program execution and transparency across multiple teams, managing timelines, dependencies, and risks, and communicating plans, progress, and results to senior stakeholders in a clear and compelling way. Champion operational excellence in the science lifecycle by promoting best practices in experimentation, offline and online evaluation, documentation, and post-launch learning to continuously raise the bar on scientific rigor and impact. Experience and qualifications Bachelor's or master's degree in computer science, engineering, statistics, mathematics or a related quantitative field, or equivalent practical experience. 5+ years of experience in technical product management or technical program management in machine learning, data-intensive, or large-scale platform domains, with a proven track record of delivering complex technical products or initiatives. Strong understanding of applied machine learning concepts (for example, supervised learning, ranking, recommendation, relevance), data ecosystems (such as data lakes, batch and streaming data processing), and how models are trained, evaluated, deployed, and monitored in production environments. Demonstrated ability to translate ambiguous business problems into structured scientific problem statements, measurable success metrics, and clear technical roadmaps and requirements, balancing near-term impact with longer-term platform and capability investments. Excellent communication, collaboration, and stakeholder management skills, with the ability to bridge technical and non-technical audiences, lead cross-functional initiatives, and manage multiple projects simultaneously in a fast-paced environment. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Apr 28, 2026
Full time
Expedia Group B2B is the Business-to-Business arm of Expedia Group. We bring Expedia Group's innovative technology and distribution solutions to partners across the world, including global financial institutions, corporate managed travel, offline travel agents, global travel suppliers such as major airlines, and many more. As a global leader in travel technology, Expedia Group B2B powers thousands of partners across diverse markets and travel segments. We are seeking an exceptional Sr Technical Product Manager to join Expedia Group B2B. This role will partner with the Director, Machine Learning Science - Recommendations & Relevance to build cutting-edge Machine Learning and AI solutions that enhance our partners' user experiences and optimise their product offerings. You will focus on delivery management and on translating business requirements into clear problem statements and technical requirements for applied ML algorithms in the recommendations and relevance space. The ideal candidate combines strong product/program management skills with a deep understanding of machine learning science to drive substantial value for Expedia Group B2B and our partners across multiple domains. In this role, you will Partner with the Director, Machine Learning Science - Recommendations & Relevance, and cross-functional leadership to define and execute the applied science roadmap that improves recommendation quality, traveller engagement, and partner outcomes across all B2B products. Own planning and delivery for key initiatives, from problem framing and opportunity sizing through data discovery, feature and signal definition, experiment design, model development, online testing, and rollout. Translate partner and product needs into clear requirements, success metrics, and prioritised backlogs for the Recommendations & Relevance Machine Learning Science team, ensuring strong alignment with Product Management, Engineering, and Analytics. Drive program execution and transparency across multiple teams, managing timelines, dependencies, and risks, and communicating plans, progress, and results to senior stakeholders in a clear and compelling way. Champion operational excellence in the science lifecycle by promoting best practices in experimentation, offline and online evaluation, documentation, and post-launch learning to continuously raise the bar on scientific rigor and impact. Experience and qualifications Bachelor's or master's degree in computer science, engineering, statistics, mathematics or a related quantitative field, or equivalent practical experience. 5+ years of experience in technical product management or technical program management in machine learning, data-intensive, or large-scale platform domains, with a proven track record of delivering complex technical products or initiatives. Strong understanding of applied machine learning concepts (for example, supervised learning, ranking, recommendation, relevance), data ecosystems (such as data lakes, batch and streaming data processing), and how models are trained, evaluated, deployed, and monitored in production environments. Demonstrated ability to translate ambiguous business problems into structured scientific problem statements, measurable success metrics, and clear technical roadmaps and requirements, balancing near-term impact with longer-term platform and capability investments. Excellent communication, collaboration, and stakeholder management skills, with the ability to bridge technical and non-technical audiences, lead cross-functional initiatives, and manage multiple projects simultaneously in a fast-paced environment. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
Apr 28, 2026
Full time
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Senior Executive in our Risk Advisory Services (RAS) team, you will play an important role in delivering high quality internal audit, assurance and advisory engagements across a diverse portfolio of clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. Y ou will be hands on in executing audit and advisory work, building strong technical capability and professional judgement, and contributing to the development of clear, practical recommendations for our clients. Alongside this, you will support and mentor junior team members and contribute to a collaborative, high performing team environment. You'll be someone with: E xperience contributing to internal audit, risk, assurance or advisory engagements, taking ownership of defined workstreams and supporting delivery across a range of client environments (e.g. commercial, regulated or not for profit). An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality, ways of working and client outcomes, supported by relevant experience in risk management, internal audit and systems or controls testing. A relevant professional qualification, or currently working towards one (e.g. ACA, ACCA, CIA, CIIA, CCAB or equivalent). Strong analytical and problem solving skills, with the ability to evaluate evidence, interpret data and contribute to clear, well reasoned conclusions. Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues. A collaborative and proactive approach, with experience supporting or coaching junior team members and contributing positively to team delivery. Good organisational skills and flexibility to travel to client sites as required; experience with data analytics or AI testing tools would be desirable. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions . We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 28, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Senior Executive in our Risk Advisory Services (RAS) team, you will play an important role in delivering high quality internal audit, assurance and advisory engagements across a diverse portfolio of clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. Y ou will be hands on in executing audit and advisory work, building strong technical capability and professional judgement, and contributing to the development of clear, practical recommendations for our clients. Alongside this, you will support and mentor junior team members and contribute to a collaborative, high performing team environment. You'll be someone with: E xperience contributing to internal audit, risk, assurance or advisory engagements, taking ownership of defined workstreams and supporting delivery across a range of client environments (e.g. commercial, regulated or not for profit). An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality, ways of working and client outcomes, supported by relevant experience in risk management, internal audit and systems or controls testing. A relevant professional qualification, or currently working towards one (e.g. ACA, ACCA, CIA, CIIA, CCAB or equivalent). Strong analytical and problem solving skills, with the ability to evaluate evidence, interpret data and contribute to clear, well reasoned conclusions. Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues. A collaborative and proactive approach, with experience supporting or coaching junior team members and contributing positively to team delivery. Good organisational skills and flexibility to travel to client sites as required; experience with data analytics or AI testing tools would be desirable. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions . We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. growth businesses that fuel the economy - and directly advise the owners and management teams leading them. growth businesses that fuel the economy - and directly advise the owners and management teams leading them. Join Our Learning Development Team! Are you ready to design impactful and innovative learning solutions that drive business success? Then look no further! Our Audit Stream L&D Team is looking for a manager -level designer to join our development team to support the design, curation and creation of varied content across our growing audit curriculum. Your Role: Content Creation and Innovation : Design and curate both technical and non-technical learning content that meets business objectives and learner needs in an impactful, innovative and engaging way . Integrate the latest design thinking, technology and innovation into learning solutions to support high-quality, effective outcomes. Quality Assurance: Review and ensure the quality and consistency of content developed by team members , ensuring learning outcomes are achieved and learning effectiveness optimised. Leverage practising audit experience and detailed understanding of accounting and auditing to support the development of relevant learning . Programme Support: Collaborate with SMEs to translate business needs into effective learning objectives and interventions. Support delivery of programmes with onsite programme management and/or facilitation support when needed . Assist the Faculty team with the briefing and training of facilitators to equip them to delivery learning content for our people . Team Development: Coach and upskill junior team members, fostering a culture of continuous learning and development. Strategic Initiatives: Support broader activities across L&D such as the Learning Library and Learning Culture programmes. Skills & Experience : Qualified accountant with practical experience on external audits. Experienced manager (or equivalent) with p roven experience in programme development, including audit-technical content - a minimum of 2 years' experience is expected for this role . Solid understanding of financial reporting, ethics and professional conduct needed. Formal L&D qualifications would be an advantage, but experience will be considered as a suitable proxy here . Understanding of the latest design thinking, innovation, tools and technology to support programme development, data analytics / evidence-based analysis . Strong relationship-building , communication and influencing skills. Teamworking and collaboration will be key, as well as an ability to work independently Experience with behavioural change and cultural programmes is a plus. Excellent analytical and problem-solving skills. Focus on excellence, quality and outputs . This is a f lexible UK-based role but some travel to London , where the team is based, and other locations will be required . We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 28, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. growth businesses that fuel the economy - and directly advise the owners and management teams leading them. growth businesses that fuel the economy - and directly advise the owners and management teams leading them. Join Our Learning Development Team! Are you ready to design impactful and innovative learning solutions that drive business success? Then look no further! Our Audit Stream L&D Team is looking for a manager -level designer to join our development team to support the design, curation and creation of varied content across our growing audit curriculum. Your Role: Content Creation and Innovation : Design and curate both technical and non-technical learning content that meets business objectives and learner needs in an impactful, innovative and engaging way . Integrate the latest design thinking, technology and innovation into learning solutions to support high-quality, effective outcomes. Quality Assurance: Review and ensure the quality and consistency of content developed by team members , ensuring learning outcomes are achieved and learning effectiveness optimised. Leverage practising audit experience and detailed understanding of accounting and auditing to support the development of relevant learning . Programme Support: Collaborate with SMEs to translate business needs into effective learning objectives and interventions. Support delivery of programmes with onsite programme management and/or facilitation support when needed . Assist the Faculty team with the briefing and training of facilitators to equip them to delivery learning content for our people . Team Development: Coach and upskill junior team members, fostering a culture of continuous learning and development. Strategic Initiatives: Support broader activities across L&D such as the Learning Library and Learning Culture programmes. Skills & Experience : Qualified accountant with practical experience on external audits. Experienced manager (or equivalent) with p roven experience in programme development, including audit-technical content - a minimum of 2 years' experience is expected for this role . Solid understanding of financial reporting, ethics and professional conduct needed. Formal L&D qualifications would be an advantage, but experience will be considered as a suitable proxy here . Understanding of the latest design thinking, innovation, tools and technology to support programme development, data analytics / evidence-based analysis . Strong relationship-building , communication and influencing skills. Teamworking and collaboration will be key, as well as an ability to work independently Experience with behavioural change and cultural programmes is a plus. Excellent analytical and problem-solving skills. Focus on excellence, quality and outputs . This is a f lexible UK-based role but some travel to London , where the team is based, and other locations will be required . We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
A medical instrument manufacturer in Maidenhead is looking for a Customer Experience Manager to drive exceptional customer satisfaction and loyalty. Responsibilities include managing customer complaints and leveraging data analytics to improve customer experience. The ideal candidate holds a degree in Business, Marketing, or Data Analytics, possesses strong analytical skills, and is familiar with CRM systems like SalesForce. This role offers a competitive salary and comprehensive benefits package including healthcare and a pension scheme.
Apr 28, 2026
Full time
A medical instrument manufacturer in Maidenhead is looking for a Customer Experience Manager to drive exceptional customer satisfaction and loyalty. Responsibilities include managing customer complaints and leveraging data analytics to improve customer experience. The ideal candidate holds a degree in Business, Marketing, or Data Analytics, possesses strong analytical skills, and is familiar with CRM systems like SalesForce. This role offers a competitive salary and comprehensive benefits package including healthcare and a pension scheme.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. growth businesses that fuel the economy - and directly advise the owners and management teams leading them. growth businesses that fuel the economy - and directly advise the owners and management teams leading them. Join Our Learning Development Team! Are you ready to design impactful and innovative learning solutions that drive business success? Then look no further! Our Audit Stream L&D Team is looking for a manager -level designer to join our development team to support the design, curation and creation of varied content across our growing audit curriculum. Your Role: Content Creation and Innovation : Design and curate both technical and non-technical learning content that meets business objectives and learner needs in an impactful, innovative and engaging way . Integrate the latest design thinking, technology and innovation into learning solutions to support high-quality, effective outcomes. Quality Assurance: Review and ensure the quality and consistency of content developed by team members , ensuring learning outcomes are achieved and learning effectiveness optimised. Leverage practising audit experience and detailed understanding of accounting and auditing to support the development of relevant learning . Programme Support: Collaborate with SMEs to translate business needs into effective learning objectives and interventions. Support delivery of programmes with onsite programme management and/or facilitation support when needed . Assist the Faculty team with the briefing and training of facilitators to equip them to delivery learning content for our people . Team Development: Coach and upskill junior team members, fostering a culture of continuous learning and development. Strategic Initiatives: Support broader activities across L&D such as the Learning Library and Learning Culture programmes. Skills & Experience : Qualified accountant with practical experience on external audits. Experienced manager (or equivalent) with p roven experience in programme development, including audit-technical content - a minimum of 2 years' experience is expected for this role . Solid understanding of financial reporting, ethics and professional conduct needed. Formal L&D qualifications would be an advantage, but experience will be considered as a suitable proxy here . Understanding of the latest design thinking, innovation, tools and technology to support programme development, data analytics / evidence-based analysis . Strong relationship-building , communication and influencing skills. Teamworking and collaboration will be key, as well as an ability to work independently Experience with behavioural change and cultural programmes is a plus. Excellent analytical and problem-solving skills. Focus on excellence, quality and outputs . This is a f lexible UK-based role but some travel to London , where the team is based, and other locations will be required . We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 28, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. growth businesses that fuel the economy - and directly advise the owners and management teams leading them. growth businesses that fuel the economy - and directly advise the owners and management teams leading them. Join Our Learning Development Team! Are you ready to design impactful and innovative learning solutions that drive business success? Then look no further! Our Audit Stream L&D Team is looking for a manager -level designer to join our development team to support the design, curation and creation of varied content across our growing audit curriculum. Your Role: Content Creation and Innovation : Design and curate both technical and non-technical learning content that meets business objectives and learner needs in an impactful, innovative and engaging way . Integrate the latest design thinking, technology and innovation into learning solutions to support high-quality, effective outcomes. Quality Assurance: Review and ensure the quality and consistency of content developed by team members , ensuring learning outcomes are achieved and learning effectiveness optimised. Leverage practising audit experience and detailed understanding of accounting and auditing to support the development of relevant learning . Programme Support: Collaborate with SMEs to translate business needs into effective learning objectives and interventions. Support delivery of programmes with onsite programme management and/or facilitation support when needed . Assist the Faculty team with the briefing and training of facilitators to equip them to delivery learning content for our people . Team Development: Coach and upskill junior team members, fostering a culture of continuous learning and development. Strategic Initiatives: Support broader activities across L&D such as the Learning Library and Learning Culture programmes. Skills & Experience : Qualified accountant with practical experience on external audits. Experienced manager (or equivalent) with p roven experience in programme development, including audit-technical content - a minimum of 2 years' experience is expected for this role . Solid understanding of financial reporting, ethics and professional conduct needed. Formal L&D qualifications would be an advantage, but experience will be considered as a suitable proxy here . Understanding of the latest design thinking, innovation, tools and technology to support programme development, data analytics / evidence-based analysis . Strong relationship-building , communication and influencing skills. Teamworking and collaboration will be key, as well as an ability to work independently Experience with behavioural change and cultural programmes is a plus. Excellent analytical and problem-solving skills. Focus on excellence, quality and outputs . This is a f lexible UK-based role but some travel to London , where the team is based, and other locations will be required . We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Senior Executive in our Risk Advisory Services (RAS) team, you will play an important role in delivering high quality internal audit, assurance and advisory engagements across a diverse portfolio of clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. Y ou will be hands on in executing audit and advisory work, building strong technical capability and professional judgement, and contributing to the development of clear, practical recommendations for our clients. Alongside this, you will support and mentor junior team members and contribute to a collaborative, high performing team environment. You'll be someone with: E xperience contributing to internal audit, risk, assurance or advisory engagements, taking ownership of defined workstreams and supporting delivery across a range of client environments (e.g. commercial, regulated or not for profit). An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality, ways of working and client outcomes, supported by relevant experience in risk management, internal audit and systems or controls testing. A relevant professional qualification, or currently working towards one (e.g. ACA, ACCA, CIA, CIIA, CCAB or equivalent). Strong analytical and problem solving skills, with the ability to evaluate evidence, interpret data and contribute to clear, well reasoned conclusions. Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues. A collaborative and proactive approach, with experience supporting or coaching junior team members and contributing positively to team delivery. Good organisational skills and flexibility to travel to client sites as required; experience with data analytics or AI testing tools would be desirable. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions . We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 28, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Senior Executive in our Risk Advisory Services (RAS) team, you will play an important role in delivering high quality internal audit, assurance and advisory engagements across a diverse portfolio of clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. Y ou will be hands on in executing audit and advisory work, building strong technical capability and professional judgement, and contributing to the development of clear, practical recommendations for our clients. Alongside this, you will support and mentor junior team members and contribute to a collaborative, high performing team environment. You'll be someone with: E xperience contributing to internal audit, risk, assurance or advisory engagements, taking ownership of defined workstreams and supporting delivery across a range of client environments (e.g. commercial, regulated or not for profit). An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality, ways of working and client outcomes, supported by relevant experience in risk management, internal audit and systems or controls testing. A relevant professional qualification, or currently working towards one (e.g. ACA, ACCA, CIA, CIIA, CCAB or equivalent). Strong analytical and problem solving skills, with the ability to evaluate evidence, interpret data and contribute to clear, well reasoned conclusions. Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues. A collaborative and proactive approach, with experience supporting or coaching junior team members and contributing positively to team delivery. Good organisational skills and flexibility to travel to client sites as required; experience with data analytics or AI testing tools would be desirable. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions . We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
We are seeking a passionate and experienced Senior Social Commerce Strategist for a 9-month Fixed Term Contract to join our Global Social Commerce Team. In this role, you will be responsible for developing and executing comprehensive social media strategies that unify paid and organic efforts to drive measurable results for our clients. It is about crafting strategies that help clients optimise their social channels to sell. You will work closely with client editorial, creative, and marketing teams to craft overall strategic visions and platform-specific content strategies, bringing creative vision to life through exceptional content that resonates with target audiences and drives online shopper experiences. What you'll be doing: Social Commerce Strategy & Leadership : Develop and implement end-to-end social commerce strategies aligned to client growth objectives spanning TikTok Shop, affiliate ecosystems, paid social, and D2C integration. Define clear KPIs across GMV, CVR, AOV, and contribution to total revenue. Platform & TikTok Shop Expertise: Lead strategic thinking across TikTok Shop (and similar platforms), including seller/vendor models, affiliate strategy, live shopping, creator partnerships, and promotional mechanics. Channel Audits & Opportunity Identification : Audit client social and commerce ecosystems to identify growth opportunities including gaps in product tagging, content formats, creator strategy, conversion journeys, and platform utilisation. Conversion-Focused Content Strategy : Define content strategies built for commerce ensuring content is optimised for discovery, engagement, and conversion (eg UGC, creator-led content, live selling, product-led storytelling). Paid, Organic & Affiliate Integration : Develop integrated approaches across paid social, organic content, and affiliate/creator ecosystems to maximise performance and scale efficiently. Performance Analysis & Optimisation: Track and analyse performance across social commerce channels, identifying actionable insights to improve conversion, reduce CPA, and scale revenue. Translate data into clear recommendations. Client Leadership & Advisory : Act as a trusted advisor to clients, educating and guiding them on social commerce best practices, platform evolution, and growth opportunities. Performance Analysis & Reporting: Track and analyze social media performance, providing regular reports and insights to clients and internal stakeholders. Innovation & Thought Leadership : Stay ahead of platform developments (particularly TikTok Shop and emerging commerce features), proactively identifying new opportunities for clients to test and scale. Presentation & Communication: Confidently present strategic thinking and creative solutions to clients, including senior-level executives. Collaboration: Work closely with internal teams, including creative, media, and analytics, to ensure that social media strategies are integrated with overall marketing efforts. Client Location Work: Willingness to work at client locations as needed. What we want from you: Proven experience in a social commerce or performance-led social role, either agency or brand side, with a strong focus on driving revenue outcomes. Hands-on experience with TikTok Shop, including an understanding of seller/vendor models, affiliate programmes, creator collaboration, and live commerce. Strong ability to audit social and commerce ecosystems, identifying gaps and opportunities across content, product integration, and conversion journeys. Deep understanding of commerce-first content, including UGC, creator content, and formats that drive conversion rather than just engagement. Experience integrating paid, organic, and affiliate strategies to deliver full-funnel performance. Commercial mindset with a strong understanding of KPIs such as GMV, ROAS, CVR, AOV, and CAC. Confident working with and advising senior stakeholders, with strong presentation and communication skills. Ability to translate data and performance into clear, actionable insights and strategic recommendations. Highly collaborative, working effectively across creative, media, and analytics teams. Experience working with global brands, ideally within CPG or similar fast-paced consumer sectors. Passionate about the evolution of social commerce and the role of platforms like TikTok in reshaping how consumers discover and purchase products. Degree qualified, ideally in Marketing, Advertising, Digital Marketing, Communications, or Business (subject specific is not essential). If you know some of this, even better: Experience with social listening tools and analytics platforms (eg, Sprinklr, Brandwatch, NetBase Quid, Google Analytics, Adobe Analytics). Experience with social media advertising platforms (eg, Facebook Ads Manager, Twitter Ads, LinkedIn Campaign Manager). Experience with influencer marketing and content creation. Strong understanding of SEO principles and best practices. Experience with A/B testing and optimization. Excellent written and verbal communication skills. Strong organizational and time management skills. Ability to work independently and as part of a team. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
Apr 28, 2026
We are seeking a passionate and experienced Senior Social Commerce Strategist for a 9-month Fixed Term Contract to join our Global Social Commerce Team. In this role, you will be responsible for developing and executing comprehensive social media strategies that unify paid and organic efforts to drive measurable results for our clients. It is about crafting strategies that help clients optimise their social channels to sell. You will work closely with client editorial, creative, and marketing teams to craft overall strategic visions and platform-specific content strategies, bringing creative vision to life through exceptional content that resonates with target audiences and drives online shopper experiences. What you'll be doing: Social Commerce Strategy & Leadership : Develop and implement end-to-end social commerce strategies aligned to client growth objectives spanning TikTok Shop, affiliate ecosystems, paid social, and D2C integration. Define clear KPIs across GMV, CVR, AOV, and contribution to total revenue. Platform & TikTok Shop Expertise: Lead strategic thinking across TikTok Shop (and similar platforms), including seller/vendor models, affiliate strategy, live shopping, creator partnerships, and promotional mechanics. Channel Audits & Opportunity Identification : Audit client social and commerce ecosystems to identify growth opportunities including gaps in product tagging, content formats, creator strategy, conversion journeys, and platform utilisation. Conversion-Focused Content Strategy : Define content strategies built for commerce ensuring content is optimised for discovery, engagement, and conversion (eg UGC, creator-led content, live selling, product-led storytelling). Paid, Organic & Affiliate Integration : Develop integrated approaches across paid social, organic content, and affiliate/creator ecosystems to maximise performance and scale efficiently. Performance Analysis & Optimisation: Track and analyse performance across social commerce channels, identifying actionable insights to improve conversion, reduce CPA, and scale revenue. Translate data into clear recommendations. Client Leadership & Advisory : Act as a trusted advisor to clients, educating and guiding them on social commerce best practices, platform evolution, and growth opportunities. Performance Analysis & Reporting: Track and analyze social media performance, providing regular reports and insights to clients and internal stakeholders. Innovation & Thought Leadership : Stay ahead of platform developments (particularly TikTok Shop and emerging commerce features), proactively identifying new opportunities for clients to test and scale. Presentation & Communication: Confidently present strategic thinking and creative solutions to clients, including senior-level executives. Collaboration: Work closely with internal teams, including creative, media, and analytics, to ensure that social media strategies are integrated with overall marketing efforts. Client Location Work: Willingness to work at client locations as needed. What we want from you: Proven experience in a social commerce or performance-led social role, either agency or brand side, with a strong focus on driving revenue outcomes. Hands-on experience with TikTok Shop, including an understanding of seller/vendor models, affiliate programmes, creator collaboration, and live commerce. Strong ability to audit social and commerce ecosystems, identifying gaps and opportunities across content, product integration, and conversion journeys. Deep understanding of commerce-first content, including UGC, creator content, and formats that drive conversion rather than just engagement. Experience integrating paid, organic, and affiliate strategies to deliver full-funnel performance. Commercial mindset with a strong understanding of KPIs such as GMV, ROAS, CVR, AOV, and CAC. Confident working with and advising senior stakeholders, with strong presentation and communication skills. Ability to translate data and performance into clear, actionable insights and strategic recommendations. Highly collaborative, working effectively across creative, media, and analytics teams. Experience working with global brands, ideally within CPG or similar fast-paced consumer sectors. Passionate about the evolution of social commerce and the role of platforms like TikTok in reshaping how consumers discover and purchase products. Degree qualified, ideally in Marketing, Advertising, Digital Marketing, Communications, or Business (subject specific is not essential). If you know some of this, even better: Experience with social listening tools and analytics platforms (eg, Sprinklr, Brandwatch, NetBase Quid, Google Analytics, Adobe Analytics). Experience with social media advertising platforms (eg, Facebook Ads Manager, Twitter Ads, LinkedIn Campaign Manager). Experience with influencer marketing and content creation. Strong understanding of SEO principles and best practices. Experience with A/B testing and optimization. Excellent written and verbal communication skills. Strong organizational and time management skills. Ability to work independently and as part of a team. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
