Overview Teads is seeking a strategic, analytically minded and hands-on Compensation & Benefits Director to join our People & Culture team in London. This role will lead the design, execution and evolution of Teads' global compensation and benefits programs, ensuring they remain competitive, scalable and aligned with our business strategy. Reporting to the VP, Total Rewards, Talent & Operations, this role will partner closely with senior leaders across the company - including executive leadership - to support key compensation initiatives such as annual planning cycles, executive compensation, and board-level reporting. The role also manages and develops an Operations & Rewards Analyst, helping build strong analytical foundations and scalable processes for the future. This is a highly visible role requiring strong analytical thinking, business partnership and communication skills. The successful candidate will be comfortable operating in a fast-paced, global and evolving environment, while balancing strategic thinking with operational excellence. What will you do? Lead the design, implementation and governance of global compensation programs, including base salary structures, bonus frameworks and incentive plans. Manage the annual compensation cycle (merit, promotions, bonus planning) in partnership with Finance and executive leadership. Conduct market benchmarking and compensation analysis using tools such as Mercer, Radford, and Zviran to ensure competitiveness and internal equity. Develop compensation frameworks that support organizational growth, retention, and talent attraction, including the selection of performance metrics, calibration of payout curves, and equity mix (e.g., PSUs, RSUs, Options). Provide data-driven recommendations to senior leadership on compensation strategy and pay positioning. Maintain governance and documentation around compensation philosophy, pay ranges and decision-making frameworks. Executive Compensation & Equity Manage executive compensation processes including salary, bonus, and long-term incentive planning, including annual validation of the Executive Peer Group to ensure competitive benchmarking against industry and size-relevant cohorts. Support equity program administration and analysis, including grant planning and equity utilization. Deep knowledge of equity award valuation, vesting schedules, and the legal/tax implications of executive employment agreements and severance/change-in-control provisions. Conduct sophisticated financial modeling to forecast equity dilution and burn rates. Prepare compensation analysis and materials for Executive Compensation Committee and Board presentations. Partner closely with Finance and Legal on executive compensation governance and compliance. Benefits Strategy Oversee global benefits strategy and program design, ensuring offerings are competitive, compliant and aligned with employee needs. Evaluate and optimize benefits programs through data analysis, employee feedback and market benchmarking. Manage broker and vendor relationships, ensuring effective service delivery and cost management. Stakeholder Partnership Act as a trusted advisor to senior leadership, including executives and business leaders, on compensation and rewards strategy. Collaborate closely with People & Culture, Finance and Legal teams to ensure alignment across key processes. Translate complex data and analysis into clear insights and recommendations for senior stakeholders. Analytics & Insights Build and maintain robust compensation analytics, dashboards and reporting frameworks. Use data to identify trends, risks and opportunities related to pay equity, market competitiveness and retention. Drive continuous improvement in total rewards processes, tools and reporting. Team Leadership & Operations Manage and mentor an Operations & Rewards Analyst, supporting their development and capability building. Establish scalable processes, workflows and controls to support a growing global organization. Ensure data accuracy, governance and confidentiality across compensation and rewards systems. What will you bring to the team? Your skills and experiences: 8-12+ years of progressive experience in compensation, total rewards and HR analytics roles. Strong experience designing and managing compensation programs within technology, ad-tech or high-growth companies preferred. Experience supporting executive compensation and board-level reporting. Advanced analytical skills with the ability to translate complex data into clear insights. Experience using compensation benchmarking tools such as Mercer, Radford or similar market data platforms. Strong stakeholder management skills with experience influencing senior leadership. Ability to communicate complex concepts clearly through written materials and presentations. Experience working in fast-paced, evolving and international environments. Proven ability to balance strategic thinking with operational execution. Strategic and analytical thinker Executive presence and communication Detail-oriented with strong governance mindset Process improvement and scalability focus Collaborative, proactive and ownership-driven High integrity and discretion with confidential information You connect with our values: Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center. Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren't 100% clear. Obsess About Outcomes: You're outcome-driven, take ownership of your results, and work through challenges to deliver what really matters. Evolve Through Change: You're adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead. Human-driven, Powered by AI: While we use AI to drive performance, it's our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do. Life at Teads At Teads, we don't just offer new roles - we blend creativity, technology, and data to shape the future of media. You'll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies. As a Teadster, you'll play a critical role in shaping our future success in the region. Here's why Teads stands out: We've merged two open internet category leaders-Outbrain and Teads-to create the 'new' Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web. As part of our team, you'll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning. Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role. Our company culture is welcoming, dynamic, diverse, global, and built on top performance. Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment. Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups - employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you'll be able to share your passions with likeminded people. What else to include? This refined description focuses on core responsibilities, qualifications and company context, while removing boilerplate form fields and non-essential materials. It preserves the essential EEO statement.
Apr 26, 2026
Full time
Overview Teads is seeking a strategic, analytically minded and hands-on Compensation & Benefits Director to join our People & Culture team in London. This role will lead the design, execution and evolution of Teads' global compensation and benefits programs, ensuring they remain competitive, scalable and aligned with our business strategy. Reporting to the VP, Total Rewards, Talent & Operations, this role will partner closely with senior leaders across the company - including executive leadership - to support key compensation initiatives such as annual planning cycles, executive compensation, and board-level reporting. The role also manages and develops an Operations & Rewards Analyst, helping build strong analytical foundations and scalable processes for the future. This is a highly visible role requiring strong analytical thinking, business partnership and communication skills. The successful candidate will be comfortable operating in a fast-paced, global and evolving environment, while balancing strategic thinking with operational excellence. What will you do? Lead the design, implementation and governance of global compensation programs, including base salary structures, bonus frameworks and incentive plans. Manage the annual compensation cycle (merit, promotions, bonus planning) in partnership with Finance and executive leadership. Conduct market benchmarking and compensation analysis using tools such as Mercer, Radford, and Zviran to ensure competitiveness and internal equity. Develop compensation frameworks that support organizational growth, retention, and talent attraction, including the selection of performance metrics, calibration of payout curves, and equity mix (e.g., PSUs, RSUs, Options). Provide data-driven recommendations to senior leadership on compensation strategy and pay positioning. Maintain governance and documentation around compensation philosophy, pay ranges and decision-making frameworks. Executive Compensation & Equity Manage executive compensation processes including salary, bonus, and long-term incentive planning, including annual validation of the Executive Peer Group to ensure competitive benchmarking against industry and size-relevant cohorts. Support equity program administration and analysis, including grant planning and equity utilization. Deep knowledge of equity award valuation, vesting schedules, and the legal/tax implications of executive employment agreements and severance/change-in-control provisions. Conduct sophisticated financial modeling to forecast equity dilution and burn rates. Prepare compensation analysis and materials for Executive Compensation Committee and Board presentations. Partner closely with Finance and Legal on executive compensation governance and compliance. Benefits Strategy Oversee global benefits strategy and program design, ensuring offerings are competitive, compliant and aligned with employee needs. Evaluate and optimize benefits programs through data analysis, employee feedback and market benchmarking. Manage broker and vendor relationships, ensuring effective service delivery and cost management. Stakeholder Partnership Act as a trusted advisor to senior leadership, including executives and business leaders, on compensation and rewards strategy. Collaborate closely with People & Culture, Finance and Legal teams to ensure alignment across key processes. Translate complex data and analysis into clear insights and recommendations for senior stakeholders. Analytics & Insights Build and maintain robust compensation analytics, dashboards and reporting frameworks. Use data to identify trends, risks and opportunities related to pay equity, market competitiveness and retention. Drive continuous improvement in total rewards processes, tools and reporting. Team Leadership & Operations Manage and mentor an Operations & Rewards Analyst, supporting their development and capability building. Establish scalable processes, workflows and controls to support a growing global organization. Ensure data accuracy, governance and confidentiality across compensation and rewards systems. What will you bring to the team? Your skills and experiences: 8-12+ years of progressive experience in compensation, total rewards and HR analytics roles. Strong experience designing and managing compensation programs within technology, ad-tech or high-growth companies preferred. Experience supporting executive compensation and board-level reporting. Advanced analytical skills with the ability to translate complex data into clear insights. Experience using compensation benchmarking tools such as Mercer, Radford or similar market data platforms. Strong stakeholder management skills with experience influencing senior leadership. Ability to communicate complex concepts clearly through written materials and presentations. Experience working in fast-paced, evolving and international environments. Proven ability to balance strategic thinking with operational execution. Strategic and analytical thinker Executive presence and communication Detail-oriented with strong governance mindset Process improvement and scalability focus Collaborative, proactive and ownership-driven High integrity and discretion with confidential information You connect with our values: Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center. Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren't 100% clear. Obsess About Outcomes: You're outcome-driven, take ownership of your results, and work through challenges to deliver what really matters. Evolve Through Change: You're adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead. Human-driven, Powered by AI: While we use AI to drive performance, it's our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do. Life at Teads At Teads, we don't just offer new roles - we blend creativity, technology, and data to shape the future of media. You'll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies. As a Teadster, you'll play a critical role in shaping our future success in the region. Here's why Teads stands out: We've merged two open internet category leaders-Outbrain and Teads-to create the 'new' Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web. As part of our team, you'll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning. Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role. Our company culture is welcoming, dynamic, diverse, global, and built on top performance. Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment. Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups - employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you'll be able to share your passions with likeminded people. What else to include? This refined description focuses on core responsibilities, qualifications and company context, while removing boilerplate form fields and non-essential materials. It preserves the essential EEO statement.
The Opportunity: Fisher Investment Europe's Global Marketing Group is the lead generation engine for the European Private Client Group, and the Marketing Data & Analytics Team plays a critical role in that process. In this position, you will help guide key decisions while assessing performance. As a Marketing Data & Analytics Analyst, you will help maintain the flow of data through the department, provide timely analysis and reporting to all levels of Marketing stakeholders, and assist in ad hoc requests and long-term developments. Utilizing skills in SQL, Excel, VBA, PowerBI, and more, you will build reporting and hone your project management skills to support infrastructure improvements. You will also learn how to critically assess problems and opportunities to improve bottom-line results. Performance will be judged on the ability to solve problems, communicate, and assist internal clients and all other teams in Global PCG Marketing. The Day-to-Day: Work with Marketing management to support all phases of Marketing efforts Build and maintain daily reporting for global Marketing teams Build and automate new and existing processes Understanding the "why" and "how" of department data flow Communicate clearly by distilling information down for a non-technical audience Provide data-driven analysis and insights to optimize campaign performance Collaborate with other analysts, Marketing managers, and database developers on both strategic initiatives and ongoing data infrastructure enhancement projects Manage ad-hoc data requests to help meet a variety of needs such as troubleshooting data oddities, QA'ing, modeling, and more Your Qualifications: 2+ years Marketing Data Analytics experience Strong proficiency in SQL, Excel, PowerBI, and relational databases Attention to detail and a history of managing complexity Demonstrated leadership and self-direction; capacity for learning new skills and a willingness to share knowledge and teach others Ability to communicate both technical and non-technical insights to all levels of management Strong project management skills Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Apr 26, 2026
Full time
The Opportunity: Fisher Investment Europe's Global Marketing Group is the lead generation engine for the European Private Client Group, and the Marketing Data & Analytics Team plays a critical role in that process. In this position, you will help guide key decisions while assessing performance. As a Marketing Data & Analytics Analyst, you will help maintain the flow of data through the department, provide timely analysis and reporting to all levels of Marketing stakeholders, and assist in ad hoc requests and long-term developments. Utilizing skills in SQL, Excel, VBA, PowerBI, and more, you will build reporting and hone your project management skills to support infrastructure improvements. You will also learn how to critically assess problems and opportunities to improve bottom-line results. Performance will be judged on the ability to solve problems, communicate, and assist internal clients and all other teams in Global PCG Marketing. The Day-to-Day: Work with Marketing management to support all phases of Marketing efforts Build and maintain daily reporting for global Marketing teams Build and automate new and existing processes Understanding the "why" and "how" of department data flow Communicate clearly by distilling information down for a non-technical audience Provide data-driven analysis and insights to optimize campaign performance Collaborate with other analysts, Marketing managers, and database developers on both strategic initiatives and ongoing data infrastructure enhancement projects Manage ad-hoc data requests to help meet a variety of needs such as troubleshooting data oddities, QA'ing, modeling, and more Your Qualifications: 2+ years Marketing Data Analytics experience Strong proficiency in SQL, Excel, PowerBI, and relational databases Attention to detail and a history of managing complexity Demonstrated leadership and self-direction; capacity for learning new skills and a willingness to share knowledge and teach others Ability to communicate both technical and non-technical insights to all levels of management Strong project management skills Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Design, build, test, and maintain Data pipelines, managing data platform, develop integrations from diverse data sources including on-premises systems and external APIs, support and troubleshoot production processes. Contribute to scalable pipeline design, resolve data discrepancies, and ensure SLAs are met while continuously improving data models, code efficiency, and data quality. Adhere to best practices in data integrity, testing, security, and documentation, while continuously expanding technical expertise and staying current with evolving tools and platforms. YOU'RE GOOD AT Developing and maintaining medium-high complexity data pipelines and applications within large-scale data platforms. Applying structured problem-solving skills to analyze data issues and identify root causes. Managing multiple tasks and priorities in a fast-paced, Agile environment. Communicating clearly with both technical and non-technical stakeholders. Working collaboratively in a matrixed organization with diverse teams and varying technical expertise. Demonstrating intellectual curiosity and a willingness to learn new technologies and methodologies. Being a proactive team player with a positive attitude and strong ownership mindset. What You'll Bring Bachelor's Degree in Computer Science, Engineering, or related field (or equivalent practical experience). 4-6 years of relevant experience in Data Engineering. Expertise in SQL, especially within cloud-based data warehouses like Snowflake, API-integrated data pipelines using Python. Hands-on experience with AWS technologies such as AWS Lambda/Glue, S3, and CloudFormation etc. Familiarity with cloud data warehouse platforms such as Snowflake, developing data pipelines in DBT (Data Build Tool); or other ETL/ELT tools, languages and frameworks is a plus. Working knowledge of version controlling tools, CI/CD processes and deployments using tools such as GitHub, Git Actions, Terraform etc. Experience working with semi-structured and unstructured data formats such as JSON and XML. Familiarity with Data orchestration tools such as Airflow. Experience working in Agile/Scrum environments is preferred. Experience within GenAI space is a plus. Who You'll Work With You will be a member of the Data Hub Squad, a team focused on ingesting, transforming, streamlining, and exposing high-quality data to support the Marketing function in making data-driven decisions. You will collaborate closely with the Chapter Lead, Product Owner, other data engineers, analysts, and other teams within the Marketing Portfolio. Additional info This position will involve daily collaboration with the Product Owner, Chapter Lead, other engineers and analysts throughout Agile process. The successful candidate will demonstrate: Strong analytical abilities and creative problem solving Ability to work independently with general direction and flexibility in a fast-paced environment Good organization and excellent communication skills across cultures Integrity and a positive attitude, especially while handling stressful situations Work with project stakeholders to understand business requirements and implement data solutions for diverse problems Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 26, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Design, build, test, and maintain Data pipelines, managing data platform, develop integrations from diverse data sources including on-premises systems and external APIs, support and troubleshoot production processes. Contribute to scalable pipeline design, resolve data discrepancies, and ensure SLAs are met while continuously improving data models, code efficiency, and data quality. Adhere to best practices in data integrity, testing, security, and documentation, while continuously expanding technical expertise and staying current with evolving tools and platforms. YOU'RE GOOD AT Developing and maintaining medium-high complexity data pipelines and applications within large-scale data platforms. Applying structured problem-solving skills to analyze data issues and identify root causes. Managing multiple tasks and priorities in a fast-paced, Agile environment. Communicating clearly with both technical and non-technical stakeholders. Working collaboratively in a matrixed organization with diverse teams and varying technical expertise. Demonstrating intellectual curiosity and a willingness to learn new technologies and methodologies. Being a proactive team player with a positive attitude and strong ownership mindset. What You'll Bring Bachelor's Degree in Computer Science, Engineering, or related field (or equivalent practical experience). 4-6 years of relevant experience in Data Engineering. Expertise in SQL, especially within cloud-based data warehouses like Snowflake, API-integrated data pipelines using Python. Hands-on experience with AWS technologies such as AWS Lambda/Glue, S3, and CloudFormation etc. Familiarity with cloud data warehouse platforms such as Snowflake, developing data pipelines in DBT (Data Build Tool); or other ETL/ELT tools, languages and frameworks is a plus. Working knowledge of version controlling tools, CI/CD processes and deployments using tools such as GitHub, Git Actions, Terraform etc. Experience working with semi-structured and unstructured data formats such as JSON and XML. Familiarity with Data orchestration tools such as Airflow. Experience working in Agile/Scrum environments is preferred. Experience within GenAI space is a plus. Who You'll Work With You will be a member of the Data Hub Squad, a team focused on ingesting, transforming, streamlining, and exposing high-quality data to support the Marketing function in making data-driven decisions. You will collaborate closely with the Chapter Lead, Product Owner, other data engineers, analysts, and other teams within the Marketing Portfolio. Additional info This position will involve daily collaboration with the Product Owner, Chapter Lead, other engineers and analysts throughout Agile process. The successful candidate will demonstrate: Strong analytical abilities and creative problem solving Ability to work independently with general direction and flexibility in a fast-paced environment Good organization and excellent communication skills across cultures Integrity and a positive attitude, especially while handling stressful situations Work with project stakeholders to understand business requirements and implement data solutions for diverse problems Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Are you an experienced finance professional seeking a strategic senior role within a cutting-edge sector? An innovative technology company based in Portsmouth is expanding its Finance team and is looking for a talented Senior Financial Analyst to support its ambitious growth. This is an excellent opportunity to join a forward-thinking business that values its people and offers a range of attractive benefits and career progression opportunities. What will the Senior Financial Analyst role involve? Leading the development and refinement of overhead cost models to support strategic planning and pricing strategies Delivering accurate financial forecasts, budgets, and long-term plans that influence key business decisions Partnering with various departments and project teams to provide insightful financial guidance and challenge Identifying efficiencies in finance processes and systems, supporting continuous improvement initiatives Preparing ad-hoc financial analysis to inform operational and strategic priorities Suitable Candidate for the Senior Financial Analyst vacancy: Holds a recognised finance qualification such as ACA, ACCA, or CIMA Possesses relevant experience in project-based environments Demonstrates strong knowledge of project accounting and earned value management principles Proven ability to collaborate effectively across management levels and deliver impactful insights Additional benefits and information for the role of Senior Financial Analyst: On offer is a competitive package including bonus, private healthcare and life assurance The role will be offered on hybrid working basis with the successful applicant expected to attend the office 3 days a week Salary will be dependent on experience CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and does not discriminate on any protected characteristics. By submitting your application, you agree to our Privacy Notice, which outlines how your data will be handled. Due to high application volumes, we may not respond to every candidate individually.
Apr 26, 2026
Full time
Are you an experienced finance professional seeking a strategic senior role within a cutting-edge sector? An innovative technology company based in Portsmouth is expanding its Finance team and is looking for a talented Senior Financial Analyst to support its ambitious growth. This is an excellent opportunity to join a forward-thinking business that values its people and offers a range of attractive benefits and career progression opportunities. What will the Senior Financial Analyst role involve? Leading the development and refinement of overhead cost models to support strategic planning and pricing strategies Delivering accurate financial forecasts, budgets, and long-term plans that influence key business decisions Partnering with various departments and project teams to provide insightful financial guidance and challenge Identifying efficiencies in finance processes and systems, supporting continuous improvement initiatives Preparing ad-hoc financial analysis to inform operational and strategic priorities Suitable Candidate for the Senior Financial Analyst vacancy: Holds a recognised finance qualification such as ACA, ACCA, or CIMA Possesses relevant experience in project-based environments Demonstrates strong knowledge of project accounting and earned value management principles Proven ability to collaborate effectively across management levels and deliver impactful insights Additional benefits and information for the role of Senior Financial Analyst: On offer is a competitive package including bonus, private healthcare and life assurance The role will be offered on hybrid working basis with the successful applicant expected to attend the office 3 days a week Salary will be dependent on experience CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and does not discriminate on any protected characteristics. By submitting your application, you agree to our Privacy Notice, which outlines how your data will be handled. Due to high application volumes, we may not respond to every candidate individually.
Role Overview The Vice President will sit within theEMEA Diversified IndustriesInvestment Banking coverage team, with a dedicated focus on themid-market Aerospace & Defence (A&D)sector across the EMEA region. The team originates and executes public and private M&A and capital markets transactions for corporate and financial sponsor clients across the industrial landscape, working closely with product partners (M&A, ECM, DCM, etc.) and sector colleagues globally. As a Vice President, you will play a central role indriving transaction execution and client delivery, leading day-to-day workstreams on live deals and pitches, and supporting business development efforts across A&D. You will be expected to combine strong technical expertise with outstanding project management and client-facing capabilities, while developing junior talent and ensuring consistently high-quality output. Job Responsibilities Transaction execution & project leadership Lead day-to-day execution of M&A and capital markets transactions, coordinating internal workstreams, deliverables, and timelines. Manage transaction processes including diligence coordination, data room workstreams, information flow, and preparation for key milestones (e.g., teasers, IMs, management presentations, investor materials). Partner closely with product teams (M&A, ECM, DCM) and other coverage teams across geographies to deliver integrated solutions. Client engagement & strategic advisory support Serve as a key point of contact for clients and counterparties on execution topics, helping structure analyses and materials aligned to client objectives. Support senior bankers in developing strategic dialogue with A&D corporates and financial sponsors, including identifying opportunities and preparing tailored recommendations. Contribute to coverage planning, account objectives, and idea generation across the mid-market A&D universe in EMEA. Financial analysis & valuation oversight Own and review detailed valuation and financial analyses Lead combination/merger impact analyses, synergy frameworks, accretion/dilution-style assessments where applicable, and scenario/sensitivity work. Ensure analytical outputs are accurate, well-structured, and defensible, and proactively identify issues, risks, and sensitivities. Content development Lead preparation of client-ready materials for pitches and live transactions, including strategic alternatives, valuation messaging, buyer/investor positioning, and sector narratives. Ensure materials meet senior-level expectations for clarity, logic, and presentation quality. Team leadership & development Manage and develop analysts and associates through active coaching, review of work product, and effective delegation. Foster a high-performance team culture, ensuring quality control and supporting talent development across deal teams. Required Qualifications, Capabilities, and Skills Strong Investment Banking experience with a proven track record of executing M&A and/or capital market transactions. Demonstrated interest and relevant experience in Aerospace & Defence, ideally within mid-market EMEA coverage and/or adjacent industrial subsectors. Advanced financial modeling and valuation capability, with deep familiarity across DCF, comps, and transaction analysis(and LBO where relevant). Excellent project management: ability to run multiple workstreams under tight deadlines with strong attention to detail. Strong written and verbal communication skills, with the ability to translate complex analysis into clear client messaging. High ethical standards, sound judgment, and professionalism in all interactions. Strong team orientation and people leadership, with experience guiding junior bankers. Preferred Qualifications, Capabilities, and Skills Additional European language is desirable but not essential (in addition to English). Established network or coverage familiarity within the EMEA A&D ecosystem (corporates, sponsors, advisers, industry participants). Regulatory Disclosure This role encompasses the performance of regulated activity. The successful candidate will therefore be subject to meeting regulatory requirements in the assessment of fitness, propriety, knowledge and competence (as assessed by the Firm) and, where appropriate, approval by the relevant regulatory authorities to carry out such activities.
Apr 25, 2026
Full time
Role Overview The Vice President will sit within theEMEA Diversified IndustriesInvestment Banking coverage team, with a dedicated focus on themid-market Aerospace & Defence (A&D)sector across the EMEA region. The team originates and executes public and private M&A and capital markets transactions for corporate and financial sponsor clients across the industrial landscape, working closely with product partners (M&A, ECM, DCM, etc.) and sector colleagues globally. As a Vice President, you will play a central role indriving transaction execution and client delivery, leading day-to-day workstreams on live deals and pitches, and supporting business development efforts across A&D. You will be expected to combine strong technical expertise with outstanding project management and client-facing capabilities, while developing junior talent and ensuring consistently high-quality output. Job Responsibilities Transaction execution & project leadership Lead day-to-day execution of M&A and capital markets transactions, coordinating internal workstreams, deliverables, and timelines. Manage transaction processes including diligence coordination, data room workstreams, information flow, and preparation for key milestones (e.g., teasers, IMs, management presentations, investor materials). Partner closely with product teams (M&A, ECM, DCM) and other coverage teams across geographies to deliver integrated solutions. Client engagement & strategic advisory support Serve as a key point of contact for clients and counterparties on execution topics, helping structure analyses and materials aligned to client objectives. Support senior bankers in developing strategic dialogue with A&D corporates and financial sponsors, including identifying opportunities and preparing tailored recommendations. Contribute to coverage planning, account objectives, and idea generation across the mid-market A&D universe in EMEA. Financial analysis & valuation oversight Own and review detailed valuation and financial analyses Lead combination/merger impact analyses, synergy frameworks, accretion/dilution-style assessments where applicable, and scenario/sensitivity work. Ensure analytical outputs are accurate, well-structured, and defensible, and proactively identify issues, risks, and sensitivities. Content development Lead preparation of client-ready materials for pitches and live transactions, including strategic alternatives, valuation messaging, buyer/investor positioning, and sector narratives. Ensure materials meet senior-level expectations for clarity, logic, and presentation quality. Team leadership & development Manage and develop analysts and associates through active coaching, review of work product, and effective delegation. Foster a high-performance team culture, ensuring quality control and supporting talent development across deal teams. Required Qualifications, Capabilities, and Skills Strong Investment Banking experience with a proven track record of executing M&A and/or capital market transactions. Demonstrated interest and relevant experience in Aerospace & Defence, ideally within mid-market EMEA coverage and/or adjacent industrial subsectors. Advanced financial modeling and valuation capability, with deep familiarity across DCF, comps, and transaction analysis(and LBO where relevant). Excellent project management: ability to run multiple workstreams under tight deadlines with strong attention to detail. Strong written and verbal communication skills, with the ability to translate complex analysis into clear client messaging. High ethical standards, sound judgment, and professionalism in all interactions. Strong team orientation and people leadership, with experience guiding junior bankers. Preferred Qualifications, Capabilities, and Skills Additional European language is desirable but not essential (in addition to English). Established network or coverage familiarity within the EMEA A&D ecosystem (corporates, sponsors, advisers, industry participants). Regulatory Disclosure This role encompasses the performance of regulated activity. The successful candidate will therefore be subject to meeting regulatory requirements in the assessment of fitness, propriety, knowledge and competence (as assessed by the Firm) and, where appropriate, approval by the relevant regulatory authorities to carry out such activities.
About Us: Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We take time to understand and anticipate the challenges facing our customers today. We partner with technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing: Our Service Desk Analysts are part of a skilled team that work closely with our customers to ensure their ICT Infrastructure operates at the optimum capacity and with minimum disruption to service. The majority of your time will be spent taking calls - you'll be responding to and logging new cases and Requests, ensuring our customers are regularly updated on where we're at with them. The types of technical activities you'll be involved in are installing software updates, assisting with technical support, and participating in the maintenance of the Configuration Management Database. The team work on a shift pattern - the earliest shift starts at 08:00, and the latest you would finish is 18:00 - there are no evenings, weekends or bank holidays. What makes you a great fit You re a great communicator you ll be the first point of contact for customers reporting incidents or requesting changes to their IT systems so we need people that aren t afraid to pick up phone (even when they re frustrated!) and can communicate simple, straightforward advice and information You're ambitious - we are 100% committed to creating career pathways for all our teams, whether your aspirations are to move into management, get out into the field or move into more technical roles we want to help you get there. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even our Sales teams! You put the customer first. We need people that will call when they say they will and go the extra mile to find the right solution. You re process driven you ll be triaging tickets coming through according to type and priority (with the added excitement of SLA's, so we need people who can follow the plan and get it right for our customers every time. You re a team player got your workload under control but your colleague is struggling? We want you to take the time to help them out, just like they ll do for you when you join us. What you ll get from us Great prospects - once you ve got to grips with our systems and processes, you ll have the opportunity to progress with us. We've got an L&D programme for our ITSM teams - if you fancy a bit of training, we've got you covered! Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it s the right thing to do, but because it makes us stronger. 25 days annual leave + bank holidays Active workplace committees (Social / Wellness) Sounds like you? If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if you re still not convinced, drop us a line at (email address removed) we ll arrange an informal chat about the role.
Apr 25, 2026
Full time
About Us: Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We take time to understand and anticipate the challenges facing our customers today. We partner with technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing: Our Service Desk Analysts are part of a skilled team that work closely with our customers to ensure their ICT Infrastructure operates at the optimum capacity and with minimum disruption to service. The majority of your time will be spent taking calls - you'll be responding to and logging new cases and Requests, ensuring our customers are regularly updated on where we're at with them. The types of technical activities you'll be involved in are installing software updates, assisting with technical support, and participating in the maintenance of the Configuration Management Database. The team work on a shift pattern - the earliest shift starts at 08:00, and the latest you would finish is 18:00 - there are no evenings, weekends or bank holidays. What makes you a great fit You re a great communicator you ll be the first point of contact for customers reporting incidents or requesting changes to their IT systems so we need people that aren t afraid to pick up phone (even when they re frustrated!) and can communicate simple, straightforward advice and information You're ambitious - we are 100% committed to creating career pathways for all our teams, whether your aspirations are to move into management, get out into the field or move into more technical roles we want to help you get there. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even our Sales teams! You put the customer first. We need people that will call when they say they will and go the extra mile to find the right solution. You re process driven you ll be triaging tickets coming through according to type and priority (with the added excitement of SLA's, so we need people who can follow the plan and get it right for our customers every time. You re a team player got your workload under control but your colleague is struggling? We want you to take the time to help them out, just like they ll do for you when you join us. What you ll get from us Great prospects - once you ve got to grips with our systems and processes, you ll have the opportunity to progress with us. We've got an L&D programme for our ITSM teams - if you fancy a bit of training, we've got you covered! Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it s the right thing to do, but because it makes us stronger. 25 days annual leave + bank holidays Active workplace committees (Social / Wellness) Sounds like you? If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if you re still not convinced, drop us a line at (email address removed) we ll arrange an informal chat about the role.
BEMM Technical Analyst 8-month contract Based in Essex 27.07 per hour (Inside IR35) Applicants MUST have proof of immediate, on-going and valid eligibility, to work full time, and travel within, the UK About the company I am currently recruiting on behalf of an automotive OEM, based in Essex, who are looking for a BEMM Technical Analyst to join their team. Job Description As BEMM Technical Analyst, your main responsibilities will include: Create and maintain BEMM (Body and Equipment Mounting Manuals) content Transitioning, from MS Word-based logic, to structured authoring in AEM Guides Manage the lifecycle of BEMM updates for specific vehicle programs Coordinate with SME's, to gather data and to translate changes As part of team, identify and test AI solutions, to automate tasks Identify bottlenecks in the current BEMM creation process Experience Required: Understanding of vehicle architecture, body structures, and electrical systems Proven experience in managing projects Exceptional structured writing skills A strong interest in AI and automation A natural ability to organize complex information and understand technical hierarchies Degree Level Learning, in suitable subject Why work through Contechs? Contechs is a leading Automotive, Design, Engineering, Technology and Innovation Recruitment Consultancy. Founded in 1997, with an inhouse Contractor Care Team to support all external employees, acts as an employment agency for permanent and contract recruitment. How to Apply If you're interested in applying for this position, submit your application and one of our recruiters will be in touch. If you know anyone that is suitable for the role, please visit the below page where we offer up to 600 referral fee: (url removed)>
Apr 25, 2026
Contractor
BEMM Technical Analyst 8-month contract Based in Essex 27.07 per hour (Inside IR35) Applicants MUST have proof of immediate, on-going and valid eligibility, to work full time, and travel within, the UK About the company I am currently recruiting on behalf of an automotive OEM, based in Essex, who are looking for a BEMM Technical Analyst to join their team. Job Description As BEMM Technical Analyst, your main responsibilities will include: Create and maintain BEMM (Body and Equipment Mounting Manuals) content Transitioning, from MS Word-based logic, to structured authoring in AEM Guides Manage the lifecycle of BEMM updates for specific vehicle programs Coordinate with SME's, to gather data and to translate changes As part of team, identify and test AI solutions, to automate tasks Identify bottlenecks in the current BEMM creation process Experience Required: Understanding of vehicle architecture, body structures, and electrical systems Proven experience in managing projects Exceptional structured writing skills A strong interest in AI and automation A natural ability to organize complex information and understand technical hierarchies Degree Level Learning, in suitable subject Why work through Contechs? Contechs is a leading Automotive, Design, Engineering, Technology and Innovation Recruitment Consultancy. Founded in 1997, with an inhouse Contractor Care Team to support all external employees, acts as an employment agency for permanent and contract recruitment. How to Apply If you're interested in applying for this position, submit your application and one of our recruiters will be in touch. If you know anyone that is suitable for the role, please visit the below page where we offer up to 600 referral fee: (url removed)>
BEMM Technical Analyst Reference: 56489 Umbrella Rate: £26.81/hr, increasing to £34.83/hr after 12 weeks (Inside IR35) Are you ready to take your career to the next level with an exciting opportunity in the automotive industry? This is your chance to join a forward-thinking company as a BEMM Technical Analyst, where you ll play a pivotal role in shaping the future of technical support through digital innovation and AI. If you re passionate about project coordination, technical documentation, and driving efficiency, this role offers the perfect blend of challenge and reward. What You Will Do: • Create and maintain technical content for Body and Equipment Mounting Manuals (BEMM), transitioning from traditional methods to structured authoring using Adobe Experience Manager (AEM) Guides. • Manage the end-to-end lifecycle of BEMM updates for specific vehicle programmes, ensuring all milestones are met and deadlines are achieved. • Collaborate with Subject Matter Experts across various engineering teams to gather technical data and translate it into clear, actionable content for vehicle converters. • Support AI-driven projects by testing and implementing solutions that automate repetitive tasks, such as AI-assisted translations and approval pipeline tracking. • Identify and implement process improvements to streamline workflows and enhance the efficiency of technical documentation delivery. What You Will Bring: • Proven project management experience, with the ability to plan tasks, track progress, and meet deadlines. • A logical mindset and natural talent for organising complex information and understanding technical hierarchies. • Exceptional written and verbal communication skills, with the ability to simplify complex mechanical or electrical concepts. • A keen eye for detail and a quality-first approach, ensuring all technical instructions are accurate and compliant. • Digital aptitude, with a strong interest in digital tools and AI and curiosity about how automation can enhance team efficiency. • Engineering knowledge is desirable, e.g. understanding of vehicle architecture, body structures and electrical systems. This is an opportunity to contribute to a global organisation that values innovation, precision, and collaboration. As a BEMM Technical Analyst, you ll be at the forefront of modernising technical processes, ensuring that vehicle converters have the clear and accurate instructions they need to create specialised solutions like ambulances, campervans, and delivery vans. Your work will directly impact vehicle safety and quality, making this role both meaningful and rewarding. Location: This role is based at Dunton, offering a dynamic and collaborative on-site environment. 4-5 days per week on site, depending on business requirements. Interested? If you re ready to take on this exciting challenge as a BEMM Technical Analyst, don t wait! Apply now to become part of a team that s shaping the future of technical innovation. Let s make your next career move your best one yet! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 25, 2026
Contractor
BEMM Technical Analyst Reference: 56489 Umbrella Rate: £26.81/hr, increasing to £34.83/hr after 12 weeks (Inside IR35) Are you ready to take your career to the next level with an exciting opportunity in the automotive industry? This is your chance to join a forward-thinking company as a BEMM Technical Analyst, where you ll play a pivotal role in shaping the future of technical support through digital innovation and AI. If you re passionate about project coordination, technical documentation, and driving efficiency, this role offers the perfect blend of challenge and reward. What You Will Do: • Create and maintain technical content for Body and Equipment Mounting Manuals (BEMM), transitioning from traditional methods to structured authoring using Adobe Experience Manager (AEM) Guides. • Manage the end-to-end lifecycle of BEMM updates for specific vehicle programmes, ensuring all milestones are met and deadlines are achieved. • Collaborate with Subject Matter Experts across various engineering teams to gather technical data and translate it into clear, actionable content for vehicle converters. • Support AI-driven projects by testing and implementing solutions that automate repetitive tasks, such as AI-assisted translations and approval pipeline tracking. • Identify and implement process improvements to streamline workflows and enhance the efficiency of technical documentation delivery. What You Will Bring: • Proven project management experience, with the ability to plan tasks, track progress, and meet deadlines. • A logical mindset and natural talent for organising complex information and understanding technical hierarchies. • Exceptional written and verbal communication skills, with the ability to simplify complex mechanical or electrical concepts. • A keen eye for detail and a quality-first approach, ensuring all technical instructions are accurate and compliant. • Digital aptitude, with a strong interest in digital tools and AI and curiosity about how automation can enhance team efficiency. • Engineering knowledge is desirable, e.g. understanding of vehicle architecture, body structures and electrical systems. This is an opportunity to contribute to a global organisation that values innovation, precision, and collaboration. As a BEMM Technical Analyst, you ll be at the forefront of modernising technical processes, ensuring that vehicle converters have the clear and accurate instructions they need to create specialised solutions like ambulances, campervans, and delivery vans. Your work will directly impact vehicle safety and quality, making this role both meaningful and rewarding. Location: This role is based at Dunton, offering a dynamic and collaborative on-site environment. 4-5 days per week on site, depending on business requirements. Interested? If you re ready to take on this exciting challenge as a BEMM Technical Analyst, don t wait! Apply now to become part of a team that s shaping the future of technical innovation. Let s make your next career move your best one yet! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Head of Investor Relations - 12 month FTC Salary: Competitive Plus Benefits Location: London Store Support Centre, London, EC1M 6HA Contract type: Fixed-Term Assignment Business area: Finance & Business Development Closing date: 22 April 2026 Requisition ID: We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. For a FTSE business, we move incredibly fast. When we're not handling projects, we're helping all corners of the wider group with what they're trying to achieve. And around here, you can see the results of your work as soon as you walk into a store, which gives you a real sense of purpose and responsibility. Better still, the team around you will listen to your ideas and opinions, and you'll have every chance to try something new. The sheer scale and complexity of our set-up means there's always something else around the corner, and we'll help and support you every step of the way. We're trusted to get on with it. So get ready to make things happen here. Location: Hybrid - London Store Support Centre plus home; typically, around 2 to 3 days per week in the office, with increased attendance during reporting periods. About the team Investor Relations sits within our Finance division and is a small, specialist team responsible for proactively shaping the dialogue between Sainsbury's leadership and the external financial community. Working closely with Strategic Communications and the wider Corporate Affairs team, as well as FP&A, Financial Reporting, Sustainability and the Company Secretariat teams, we help ensure the market understands our strategy, performance and priorities. You'll work in a high profile environment, building senior relationships and translating complex information into clear messages that land and where judgment and pace really matter! More about the role As Head of Investor Relations (FTC), you will support the Director of Investor Relations and the wider IR leadership in delivering an effective programme that maintains a productive, trusted dialogue with investors, analysts, and key market stakeholders. This is a broad, hands on role-combining senior stakeholder engagement with the 'nuts and bolts' of running an IR function-particularly across developing key messages and content for regulated and ad hoc announcements (including results and trading updates), results and reporting activity. Day to day, you'll help run core IR processes and timelines, lead on drafting and refining key materials (including statements, scripts, presentations and briefing packs for senior leaders) and support investor engagement activities such as roadshows and meetings. You'll also provide high quality market and investor sentiment insight to inform leadership decision making. The role includes line management of team members (including the Investor Relations Manager and Investor Relations Analyst), as well as day to day oversight of the IR Co Ordinator, helping to set standards and build capability. More about you You'll bring demonstrable Investor Relations experience, ideally including direct engagement with investors and/or sell side analysts, and you'll be confident operating with senior internal stakeholders and external audiences. You have proven ability to write clearly and at pace, exercising sound judgement and confidentiality when working with market sensitive information. You're organised and process driven, comfortable managing multiple deadlines and shifting priorities-particularly around reporting cycles. You're also solutions focused: able to translate complex information into clear, credible narratives and proactively spot what stakeholders need to know. Experience gained in Investor Relations, Financial Communications (in house or agency), Corporate Broking or an IR consultancy is relevant; experience in a consumer facing sector is beneficial but not required. Demonstrable Investor Relations experience, ideally including direct engagement with investors and/or sell side analysts Proven ability to draft, review and quality check Investor Relations communications and materials (e.g., scripts, presentations, statements, RNS/regulated announcements or equivalent) Demonstrable experience running end to end IR processes and timelines (e.g., results preparation, roadshows, investor engagement planning) Proven ability to communicate with, influence and constructively challenge senior stakeholders, including Executive level audiences Demonstrable experience leading and developing others (line management, coaching or leading through influence) We're excited to hear from you! Just a heads-up: if there's a lot of interest, we might close the advertisement earlier than planned. Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance related bonus of up to 65% of salary, depending on how we perform (in cash and shares). Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. You'll also receive a company car cash allowance unless you are going to travel 10,000 business miles in your role, then you'll be able to choose a car. And if you ever need it there is also an employee assistance programme, you will also be eligible for private healthcare too. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave.
Apr 25, 2026
Full time
Head of Investor Relations - 12 month FTC Salary: Competitive Plus Benefits Location: London Store Support Centre, London, EC1M 6HA Contract type: Fixed-Term Assignment Business area: Finance & Business Development Closing date: 22 April 2026 Requisition ID: We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. For a FTSE business, we move incredibly fast. When we're not handling projects, we're helping all corners of the wider group with what they're trying to achieve. And around here, you can see the results of your work as soon as you walk into a store, which gives you a real sense of purpose and responsibility. Better still, the team around you will listen to your ideas and opinions, and you'll have every chance to try something new. The sheer scale and complexity of our set-up means there's always something else around the corner, and we'll help and support you every step of the way. We're trusted to get on with it. So get ready to make things happen here. Location: Hybrid - London Store Support Centre plus home; typically, around 2 to 3 days per week in the office, with increased attendance during reporting periods. About the team Investor Relations sits within our Finance division and is a small, specialist team responsible for proactively shaping the dialogue between Sainsbury's leadership and the external financial community. Working closely with Strategic Communications and the wider Corporate Affairs team, as well as FP&A, Financial Reporting, Sustainability and the Company Secretariat teams, we help ensure the market understands our strategy, performance and priorities. You'll work in a high profile environment, building senior relationships and translating complex information into clear messages that land and where judgment and pace really matter! More about the role As Head of Investor Relations (FTC), you will support the Director of Investor Relations and the wider IR leadership in delivering an effective programme that maintains a productive, trusted dialogue with investors, analysts, and key market stakeholders. This is a broad, hands on role-combining senior stakeholder engagement with the 'nuts and bolts' of running an IR function-particularly across developing key messages and content for regulated and ad hoc announcements (including results and trading updates), results and reporting activity. Day to day, you'll help run core IR processes and timelines, lead on drafting and refining key materials (including statements, scripts, presentations and briefing packs for senior leaders) and support investor engagement activities such as roadshows and meetings. You'll also provide high quality market and investor sentiment insight to inform leadership decision making. The role includes line management of team members (including the Investor Relations Manager and Investor Relations Analyst), as well as day to day oversight of the IR Co Ordinator, helping to set standards and build capability. More about you You'll bring demonstrable Investor Relations experience, ideally including direct engagement with investors and/or sell side analysts, and you'll be confident operating with senior internal stakeholders and external audiences. You have proven ability to write clearly and at pace, exercising sound judgement and confidentiality when working with market sensitive information. You're organised and process driven, comfortable managing multiple deadlines and shifting priorities-particularly around reporting cycles. You're also solutions focused: able to translate complex information into clear, credible narratives and proactively spot what stakeholders need to know. Experience gained in Investor Relations, Financial Communications (in house or agency), Corporate Broking or an IR consultancy is relevant; experience in a consumer facing sector is beneficial but not required. Demonstrable Investor Relations experience, ideally including direct engagement with investors and/or sell side analysts Proven ability to draft, review and quality check Investor Relations communications and materials (e.g., scripts, presentations, statements, RNS/regulated announcements or equivalent) Demonstrable experience running end to end IR processes and timelines (e.g., results preparation, roadshows, investor engagement planning) Proven ability to communicate with, influence and constructively challenge senior stakeholders, including Executive level audiences Demonstrable experience leading and developing others (line management, coaching or leading through influence) We're excited to hear from you! Just a heads-up: if there's a lot of interest, we might close the advertisement earlier than planned. Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance related bonus of up to 65% of salary, depending on how we perform (in cash and shares). Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. You'll also receive a company car cash allowance unless you are going to travel 10,000 business miles in your role, then you'll be able to choose a car. And if you ever need it there is also an employee assistance programme, you will also be eligible for private healthcare too. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave.
About StoreFeeder Ltd StoreFeeder Ltd is a tech-led software development company and is comprised of four main products: StoreFeeder, ChannelShipper and two Royal Mail services, Click & Drop and Send an item. StoreFeeder brings together the core service of warehouse, channel, and despatch management to simply multi-channel retailing. Our innovative features let you automate and manage all essential aspects of an eCommerce business. As a subsidiary of Royal Mail, we are responsible for development on their Click & Drop and Send an item services. Click & Drop allows our consumers to pull orders from an online store and process shipping via Royal Mail services. Send an item focuses on online purchasing of postage for consumers. ChannelShipper is our latest development and focuses on automating your order management and shipping services. About the role The role of a Business Analyst within StoreFeeder is to work with all key stakeholders within the business to support development. Communication is key for this role as you will need to actively engage with all areas of the business to understand their needs, blockers and requirements to work collaboratively to deliver planned sprints and agreed roadmaps. Responsibilities Gathering / refinement - Work proactively with the business and stakeholders to capture and turn high-level asks and external documents into detailed refined requirements, identifying any impacts and / or gaps. This includes: Communicating with Stakeholders to ensure the refined requirements meet the desired feature outcome and ensure any identified impacts and / or gaps are considered Communicating with Tech Teams to mould the agreed requirements into an agreed solution and work breakdown. This could be across multiple teams to ensure a well-groomed work item Create variable specifications with the right level of detail, acceptance criteria and supporting documentation to deliver quality stories into the backlog. This will allow all stories to be picked up, developed, and tested from the details provided in the work item Solution Delivery Work closely between the stakeholders and tech teams, and at times with end customers to ensure that requirements are agreed and followed, which includes: Managing delivery and timescales alongside SDM s, ensuring any risks to agreed deadlines are raised Monitoring output of work items during sprints to ensure that deliverables match the intended solution Leading and supporting the facilitation of demonstrations, business workshops and meetings to ensure a high user centric output Release Planning Manage product lifecycle deliverables by: Clearly understanding what products and components are being released, when, and ensure all are aware of deadlines Supporting the timely delivery of our software and technology governance processes by managing and prioritising the work item backlog. This includes challenging tech teams on progress and ensuring blockers are communicated and removed Liaise with other areas of the business and stakeholders to ensure all processes and planning for the releases has been completed Support the management of formal business demand pipeline capture and prioritisation General: Apply agreed methods to carry out investigations, analysis, review and documentation of all or part of a business in terms of business functions & processes, the information used & the data on which the information is based Produce and maintain documentation and help pages to ensure stakeholders are aware of releases and features available Champion the voice of the customer in meetings, ensuring that our user s needs are reflected and included in the requirements / solutions we build Actively participate in stand-ups with tech teams to ensure you have a good understanding of what is being discussed, contributing when needed. Be able to represent the team and take questions to business stakeholders Work with our stakeholders to understand their business and needs. Gaining this context is key to delivering the right solutions Work with the wider business teams to gain a solid understanding of what we build, enabling you to deal with questions from stakeholders Identify techniques and workflows to continuously improve processes. Working alongside SDM s and the wider business to implement changes and improve our way of working Technical Knowledge Platform - Gain an understanding of how our internal products/components/services interact, and how that impacts tasks and deliverables Data Querying Understanding and interrogating our data (both databases and other logging outputs) will mean you are: • Able to quantify potential impacts of changes and understand user behaviour • Able to validate delivered solutions • Provide answers to queries from stakeholders API Testing We build web applications, which utilise APIs. Being able to work with them will mean you are: • Able to investigate changes relating to our APIs and understand the inputs and outputs to scope out requirements • Able to validate delivered solutions Candidate requirements • High level of attention to detail • Skilled communicator with the ability to manage communication delivery to all areas of the business • Ability to clearly state your case and reach agreements with all stakeholders • Proactive approach to problem solving and developing • Ability to manage conflicting priorities and excellent organisational skills • Professional telephone manner and confident participating in meetings • Strong relationship building and influencing skills • Make development knowledge sources readily available to self and other developers through various resources • Demonstrates superior time management skills and meets development deadlines • Ability to work and thrive in a fast-paced environment
Apr 25, 2026
Contractor
About StoreFeeder Ltd StoreFeeder Ltd is a tech-led software development company and is comprised of four main products: StoreFeeder, ChannelShipper and two Royal Mail services, Click & Drop and Send an item. StoreFeeder brings together the core service of warehouse, channel, and despatch management to simply multi-channel retailing. Our innovative features let you automate and manage all essential aspects of an eCommerce business. As a subsidiary of Royal Mail, we are responsible for development on their Click & Drop and Send an item services. Click & Drop allows our consumers to pull orders from an online store and process shipping via Royal Mail services. Send an item focuses on online purchasing of postage for consumers. ChannelShipper is our latest development and focuses on automating your order management and shipping services. About the role The role of a Business Analyst within StoreFeeder is to work with all key stakeholders within the business to support development. Communication is key for this role as you will need to actively engage with all areas of the business to understand their needs, blockers and requirements to work collaboratively to deliver planned sprints and agreed roadmaps. Responsibilities Gathering / refinement - Work proactively with the business and stakeholders to capture and turn high-level asks and external documents into detailed refined requirements, identifying any impacts and / or gaps. This includes: Communicating with Stakeholders to ensure the refined requirements meet the desired feature outcome and ensure any identified impacts and / or gaps are considered Communicating with Tech Teams to mould the agreed requirements into an agreed solution and work breakdown. This could be across multiple teams to ensure a well-groomed work item Create variable specifications with the right level of detail, acceptance criteria and supporting documentation to deliver quality stories into the backlog. This will allow all stories to be picked up, developed, and tested from the details provided in the work item Solution Delivery Work closely between the stakeholders and tech teams, and at times with end customers to ensure that requirements are agreed and followed, which includes: Managing delivery and timescales alongside SDM s, ensuring any risks to agreed deadlines are raised Monitoring output of work items during sprints to ensure that deliverables match the intended solution Leading and supporting the facilitation of demonstrations, business workshops and meetings to ensure a high user centric output Release Planning Manage product lifecycle deliverables by: Clearly understanding what products and components are being released, when, and ensure all are aware of deadlines Supporting the timely delivery of our software and technology governance processes by managing and prioritising the work item backlog. This includes challenging tech teams on progress and ensuring blockers are communicated and removed Liaise with other areas of the business and stakeholders to ensure all processes and planning for the releases has been completed Support the management of formal business demand pipeline capture and prioritisation General: Apply agreed methods to carry out investigations, analysis, review and documentation of all or part of a business in terms of business functions & processes, the information used & the data on which the information is based Produce and maintain documentation and help pages to ensure stakeholders are aware of releases and features available Champion the voice of the customer in meetings, ensuring that our user s needs are reflected and included in the requirements / solutions we build Actively participate in stand-ups with tech teams to ensure you have a good understanding of what is being discussed, contributing when needed. Be able to represent the team and take questions to business stakeholders Work with our stakeholders to understand their business and needs. Gaining this context is key to delivering the right solutions Work with the wider business teams to gain a solid understanding of what we build, enabling you to deal with questions from stakeholders Identify techniques and workflows to continuously improve processes. Working alongside SDM s and the wider business to implement changes and improve our way of working Technical Knowledge Platform - Gain an understanding of how our internal products/components/services interact, and how that impacts tasks and deliverables Data Querying Understanding and interrogating our data (both databases and other logging outputs) will mean you are: • Able to quantify potential impacts of changes and understand user behaviour • Able to validate delivered solutions • Provide answers to queries from stakeholders API Testing We build web applications, which utilise APIs. Being able to work with them will mean you are: • Able to investigate changes relating to our APIs and understand the inputs and outputs to scope out requirements • Able to validate delivered solutions Candidate requirements • High level of attention to detail • Skilled communicator with the ability to manage communication delivery to all areas of the business • Ability to clearly state your case and reach agreements with all stakeholders • Proactive approach to problem solving and developing • Ability to manage conflicting priorities and excellent organisational skills • Professional telephone manner and confident participating in meetings • Strong relationship building and influencing skills • Make development knowledge sources readily available to self and other developers through various resources • Demonstrates superior time management skills and meets development deadlines • Ability to work and thrive in a fast-paced environment
Investment Banking - EMEA Diversified Industries - Junior Associate - London LONDON, LONDON, United Kingdom Job Information Job Identification Job Category Associates Business Unit Commercial & Investment Bank Posting Date 03/30/2026, 01:11 PM Locations LONDON, LONDON, United Kingdom Apply Before 04/27/2026, 04:00 AM Job Schedule Full time Job Description This is an exciting opportunity for someone who is highly motivated to work in a dynamic team and to contribute to our Investment Banking business. Our EMEA Diversified Industries team is responsible for the origination and execution of public and private M&A and capital markets transactions involving corporate and financial sponsor clients in the broad industrial sector. The team has a network of relationships with some of the most prominent industrial companies in the EMEA region and across a wide range of subsectors, including aerospace & defence, automotive, building materials, capital goods, industrial technology, chemicals, infrastructure & transportation and paper & packaging. As a Junior Associate in the Investment Banking EMEA Diversified Industries coverage team, you will play a vital accountable role in maintaining a strategic dialog with key clients and executing M&A and capital market transactions (including IPOs, debt issuances, direct lending etc.). You will play a pivotal role in implementing the execution function including working with analysts as well as assisting more senior bankers. You will also have plenty of opportunities to partner with colleagues from other countries and product teams (M&A, ECM, DCM etc.). Job responsibilities Develop content for strategic meetings with clients regarding M&A or capital market transactions Interact with senior team members and client management teams on a daily basis to execute transactions and discuss strategic alternatives Define, guide and review detailed valuation analysis, including DCF, trading comparables, transaction comparables and LBO analyses Partner with country and product teams to coordinate deal origination and execution Define, guide and review detailed combination and other financial analyses in the context of M&A transactions or pitch situations Provide leadership, mentorship and supervision to analysts Required qualifications, capabilities and skills Relevant investment banking experience Outstanding ethics, integrity and judgment Proficient financial modelling/valuation and analytical skills Ability to comfortably interact with clients in a professional and mature manner Comfort in and commitment to strong teamwork environment Highly organized, detail oriented and proactive Exceptional written and verbal communication skills with specific ability to communicate concepts and ideas concisely and defend their validity Preferred qualifications, capabilities and skills European language skills (on top of English) Experience in Industrials Investment Banking and/or transactions This role encompasses the performance of regulated activity. The successful candidate will therefore be subject to meeting regulatory requirements in the assessment of fitness, propriety, knowledge and competence (as assessed by the Firm) and (where appropriate) approval by the relevant regulatory authorities to carry out such activities. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.
Apr 25, 2026
Full time
Investment Banking - EMEA Diversified Industries - Junior Associate - London LONDON, LONDON, United Kingdom Job Information Job Identification Job Category Associates Business Unit Commercial & Investment Bank Posting Date 03/30/2026, 01:11 PM Locations LONDON, LONDON, United Kingdom Apply Before 04/27/2026, 04:00 AM Job Schedule Full time Job Description This is an exciting opportunity for someone who is highly motivated to work in a dynamic team and to contribute to our Investment Banking business. Our EMEA Diversified Industries team is responsible for the origination and execution of public and private M&A and capital markets transactions involving corporate and financial sponsor clients in the broad industrial sector. The team has a network of relationships with some of the most prominent industrial companies in the EMEA region and across a wide range of subsectors, including aerospace & defence, automotive, building materials, capital goods, industrial technology, chemicals, infrastructure & transportation and paper & packaging. As a Junior Associate in the Investment Banking EMEA Diversified Industries coverage team, you will play a vital accountable role in maintaining a strategic dialog with key clients and executing M&A and capital market transactions (including IPOs, debt issuances, direct lending etc.). You will play a pivotal role in implementing the execution function including working with analysts as well as assisting more senior bankers. You will also have plenty of opportunities to partner with colleagues from other countries and product teams (M&A, ECM, DCM etc.). Job responsibilities Develop content for strategic meetings with clients regarding M&A or capital market transactions Interact with senior team members and client management teams on a daily basis to execute transactions and discuss strategic alternatives Define, guide and review detailed valuation analysis, including DCF, trading comparables, transaction comparables and LBO analyses Partner with country and product teams to coordinate deal origination and execution Define, guide and review detailed combination and other financial analyses in the context of M&A transactions or pitch situations Provide leadership, mentorship and supervision to analysts Required qualifications, capabilities and skills Relevant investment banking experience Outstanding ethics, integrity and judgment Proficient financial modelling/valuation and analytical skills Ability to comfortably interact with clients in a professional and mature manner Comfort in and commitment to strong teamwork environment Highly organized, detail oriented and proactive Exceptional written and verbal communication skills with specific ability to communicate concepts and ideas concisely and defend their validity Preferred qualifications, capabilities and skills European language skills (on top of English) Experience in Industrials Investment Banking and/or transactions This role encompasses the performance of regulated activity. The successful candidate will therefore be subject to meeting regulatory requirements in the assessment of fitness, propriety, knowledge and competence (as assessed by the Firm) and (where appropriate) approval by the relevant regulatory authorities to carry out such activities. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.
Bristol An exciting opportunity for a passionate Network Process Analyst to join a unique, multi-national Digital Excellence function. Ideal candidates should be committed to maintaining our critical systems and ensuring the integrity and security of our network infrastructure. Salary: Circa £50,000 depending on experience Dynamic (hybrid) working:2-3 days per week on-site due to workload classification Security Clearance: British Citizen only. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: The Network Process Analyst will work alongside members of Digital Excellence (DEX) Networks Operation Teams and wider Network Teams to collate knowledge and information in order to analyse and develop this information into key processes and documentation. You will be responsible for the design, creation and governance of (DEX) Network Processes. Regularly reviewing all documentation across all of the Network's estate and ensuring that the documentation reflects any new services that any changes of new ways of working within the Network Area are reflected in accordance with standards of service. What we're looking for from you: A confident self-starter who is results driven ensuring that Digital Excellence Network Processes meet and align with overall Business governance and standards. Proven Collaboration with Key Stakeholders within the department to gather requirements and aligning processes with Digital Excellence and wider business strategy. Proven experience of Change Management and transitioning new processes through communication, training, monitoring the implementation for departmental adoption. Analytical thinking to actively identify issues and areas of improvement reflecting this in documentation and ensuring that it continues to add value to the organisation. Effective problem-solving abilities A positive and Can-Do Mind-set and not afraid to challenge the Status Quo of a Business Team Player who shares knowledge and proactively supports the wider team Understanding and Qualified in Lean Six Sigma concepts Understanding and Qualified of ITIL Methodologies and framework Experienced in process mapping toolsets such as Microsoft Visio, Canva, iGrafx, Lucidchart Understanding and adherence of ISO 9001:2015 procedures and standards (Quality Management) Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 25, 2026
Full time
Bristol An exciting opportunity for a passionate Network Process Analyst to join a unique, multi-national Digital Excellence function. Ideal candidates should be committed to maintaining our critical systems and ensuring the integrity and security of our network infrastructure. Salary: Circa £50,000 depending on experience Dynamic (hybrid) working:2-3 days per week on-site due to workload classification Security Clearance: British Citizen only. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: The Network Process Analyst will work alongside members of Digital Excellence (DEX) Networks Operation Teams and wider Network Teams to collate knowledge and information in order to analyse and develop this information into key processes and documentation. You will be responsible for the design, creation and governance of (DEX) Network Processes. Regularly reviewing all documentation across all of the Network's estate and ensuring that the documentation reflects any new services that any changes of new ways of working within the Network Area are reflected in accordance with standards of service. What we're looking for from you: A confident self-starter who is results driven ensuring that Digital Excellence Network Processes meet and align with overall Business governance and standards. Proven Collaboration with Key Stakeholders within the department to gather requirements and aligning processes with Digital Excellence and wider business strategy. Proven experience of Change Management and transitioning new processes through communication, training, monitoring the implementation for departmental adoption. Analytical thinking to actively identify issues and areas of improvement reflecting this in documentation and ensuring that it continues to add value to the organisation. Effective problem-solving abilities A positive and Can-Do Mind-set and not afraid to challenge the Status Quo of a Business Team Player who shares knowledge and proactively supports the wider team Understanding and Qualified in Lean Six Sigma concepts Understanding and Qualified of ITIL Methodologies and framework Experienced in process mapping toolsets such as Microsoft Visio, Canva, iGrafx, Lucidchart Understanding and adherence of ISO 9001:2015 procedures and standards (Quality Management) Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
We are seeking a highly organized and proactive GenAI Delivery Implementation Specialist with a strong business analyst profile to join the GenAI IT department Salary: Circa £65,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary (Delete for L1-4+) Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The GenAI Delivery Implementation Specialist will also be responsible for defining and applying agile methods and processes, supporting tools, and coaching and transforming the way of working for the teams managing different projects. You will have a proven track record in IT project management, knowledge of AI technologies, and stakeholder management to drive timely, efficient, and high-quality project delivery. This position plays a key role in MBDA digital transformation, consolidating the GenAI project pipeline, engaging stakeholders, structuring each initiative with clear scope, cost, timeline, and resource estimates for successful deliveries. What we're looking for from you: Proven experience in IT project management and/or business analysis roles. Strong understanding of industrial customer support environments. Experience framing and estimating AI and digital innovation projects. Excellent communication and facilitation skills. Structured, autonomous, and delivery-oriented mindset. Proven experience in agile and/or hybrid project environments. Proven experience with tools for agile transformation Proficiency in tools like PowerPoint, Excel, MS Project, JIRA, Confluence, or equivalent. Background in AI or data-driven initiatives. Proven experience/information or references regarding agile transformation and coaching. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 25, 2026
Full time
We are seeking a highly organized and proactive GenAI Delivery Implementation Specialist with a strong business analyst profile to join the GenAI IT department Salary: Circa £65,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary (Delete for L1-4+) Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The GenAI Delivery Implementation Specialist will also be responsible for defining and applying agile methods and processes, supporting tools, and coaching and transforming the way of working for the teams managing different projects. You will have a proven track record in IT project management, knowledge of AI technologies, and stakeholder management to drive timely, efficient, and high-quality project delivery. This position plays a key role in MBDA digital transformation, consolidating the GenAI project pipeline, engaging stakeholders, structuring each initiative with clear scope, cost, timeline, and resource estimates for successful deliveries. What we're looking for from you: Proven experience in IT project management and/or business analysis roles. Strong understanding of industrial customer support environments. Experience framing and estimating AI and digital innovation projects. Excellent communication and facilitation skills. Structured, autonomous, and delivery-oriented mindset. Proven experience in agile and/or hybrid project environments. Proven experience with tools for agile transformation Proficiency in tools like PowerPoint, Excel, MS Project, JIRA, Confluence, or equivalent. Background in AI or data-driven initiatives. Proven experience/information or references regarding agile transformation and coaching. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Role: User Management Analyst Location: Milton Keynes - Onsite 4 days Duration: 6 Months Day rate: 209 inside IR35 Role Description: Reporting to the User Management Lead, this role is responsible for completing all assigned user access service requests raised by internal customers for both SAP and bespoke systems in line with corporate and regulatory requirements. The role will also be responsible for the processing and coordinating timely responses to management, channelling requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed while delivering exceptional customer satisfaction are important factors in fulfilling the requirements for this role. The role plays a key part in driving and implementing change and supporting project portfolio initiatives into live operations. The individual will be required to work cross functionally with other areas of IT and business departments to ensure cohesive management of service requests and incidents, so reducing overall business impact. Skills and Experience: Knowledge and proven experience of User Access Management Detailed knowledge and experience of working in a user management role within an IT services organisation. ITIL V3 Service Management qualified, or prepared to achieve qualification Strong customer service and time management skills Good analytical skills and the ability to demonstrate systematic thought processes A strong team player Ability to cope with pressure, meet deadlines and prioritise appropriately Flexible, customer focused and motivated by a challenge Proficient in compiling report and management information Desirable: Experience of user management within the financial services industry Previous experience in Financial Services, Automotive Finance or retail consumer finance (B2C). Verbal and written German language skills are advantageous
Apr 25, 2026
Contractor
Role: User Management Analyst Location: Milton Keynes - Onsite 4 days Duration: 6 Months Day rate: 209 inside IR35 Role Description: Reporting to the User Management Lead, this role is responsible for completing all assigned user access service requests raised by internal customers for both SAP and bespoke systems in line with corporate and regulatory requirements. The role will also be responsible for the processing and coordinating timely responses to management, channelling requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed while delivering exceptional customer satisfaction are important factors in fulfilling the requirements for this role. The role plays a key part in driving and implementing change and supporting project portfolio initiatives into live operations. The individual will be required to work cross functionally with other areas of IT and business departments to ensure cohesive management of service requests and incidents, so reducing overall business impact. Skills and Experience: Knowledge and proven experience of User Access Management Detailed knowledge and experience of working in a user management role within an IT services organisation. ITIL V3 Service Management qualified, or prepared to achieve qualification Strong customer service and time management skills Good analytical skills and the ability to demonstrate systematic thought processes A strong team player Ability to cope with pressure, meet deadlines and prioritise appropriately Flexible, customer focused and motivated by a challenge Proficient in compiling report and management information Desirable: Experience of user management within the financial services industry Previous experience in Financial Services, Automotive Finance or retail consumer finance (B2C). Verbal and written German language skills are advantageous
Senior Audit Manager - Value For Money Contract type: Permanent Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary: Newcastle salary; circa£67,000 & London salary, circa£74,500 plus Civil Service Employer Pension Contribution of 28.9% The NAO welcomes applications from candidates who work part-time and are keen to support colleagues to work flexibly including on a job share basis. Senior Audit Manager: Value for money (performance audit) Introduction Thank you for your interest in joining the National Audit Office (NAO) as a Senior Audit Manager. This job description will give you a better idea of who we are, what you will do when you join us, and what we offer. It also gives more detail/s about the application process. We are independent of government and the civil service, and we play a critical role supporting Parliament scrutinise how effectively the government spends public money. Our strategy () sets out our ambition to contribute to two distinct outcomes - helping to improve the productivity and resilience of public services and supporting better financial management and reporting in government. Our strategy is also clear that government will need to innovate if it is to deliver effective and affordable public services. We will use our public audit perspective to highlight positive examples of innovation within the public sector and take account of government's risk appetite in our audit approach. The recommendations from our work can result in financial savings and positive changes in government to improve services and ensure value for money for taxpayers. You will tackle complex projects that inform debates and influence some of the biggest decisions that government makes. You will work with dedicated and talented people toward shared and important goals. And, by taking on new opportunities and challenges, you'll build a rewarding and fascinating career. We are looking to recruit Senior Audit Managers. We are looking for people with strong analytical and communication skills as well as experience of project and people management, which can be drawn from a range of backgrounds including experienced analysts, value for money (performance audit) auditors, the civil service and internal auditors.If you like what you see and can meet our requirements, then we want to hear from you. The role Each year we publish around 60 major value for money (VFM) reports looking at various government programmes and projects. VFM reports are multi-method reports often delivered at pace to achieve real impact. We write long form reports and other types of written communication on complex subjects in ways that nonspecialist or technical audiences can understand. Our work can cover any area where government spends public money, ranging from government's plans to build new hospitals to the use of data analytics to tackle fraud and error. Our lessons learned reports bring together what we know on important recurring issues to make it easier for others to understand and apply the lessons from our work, such as government's use of external consultants and key findings from the NAO's financial audits. More about the NAO, including some of our recent value for money reports, is available on our website Responsibilities Our Senior Audit Managers play a key role in making sure we achieve our objectives and secure impact from our work: You will lead our teams to deliver high-quality work that supports improvements in the delivery of public services. This involves planning, researching and drafting our value for money reports, working alongside sector or topic specialists, analysts and qualified accountants as well as applying strong quantitative and qualitative analytical skills. You will role model behaviours and ways of working to support us as an exemplar organisation. You will engage with external clients and stakeholders to deliver greater engagement with our work. You will get involved in other work too, including investigations, correspondence (from the public and MPs) and other work that supports Parliamentary select committees. All Senior Audit Managers are expected to spend part of their time developing their expertise in one or more specialist areas through our networks (Hubs) across the office. This includes providing analytical insight and support to others outside of your team on your areas of expertise such as analytical techniques and methods, commercial and regulatory issues, digital transformation and data use in the public sector, financial risk and management, major project delivery, and people and operational management. Relationships and Accountability You will manage a team to deliver value for money work to time and budget. You will work with other people of all grades. You will work with Senior Auditors and / or Senior Analysts who lead a team of Analysts and accounting trainees to deliver high-quality reports. The Director is accountable for the overall quality and impact of the audit. You will commonly meet and interact with senior people in the NAO and in government bodies. The impact you will make Our work responds to government's plans and particularly those with long-term implications for public spending. You'll contribute to work that examines the cost, effectiveness and efficiency of government programmes and projects. Whatever you work on, it all serves to help hold government to account for the way it uses public money and helps to promote improvements in public service delivery. Our recommendations and reports on good practice help government improve public services, and our work in the last year led to: Positive financial impacts of £5.3 billion in 2024. For every £1 spent we delivered an impact of £53 through either reduced costs, improved service delivery or other benefits to people. 93% of our recommendations to government were accepted or partially accepted. You can find out more about us and our work by visiting The people we are looking for Education /work experience This role operates within the NAO's hybrid working model, with a minimum expectation of two days per week working from the office (or at an audited body), in line with our organisation wide approach. We are committed to supporting flexible ways of working and actively encourage applications from candidates seeking part time hours. Working patterns, including office days, are agreed with the line manager. Based in either our London or Newcastle office, you'll join a collaborative and supportive environment that values work life balance, flexibility and professional development. A strong academic background and experience in managing audit projects and producing high quality, accessible written outputs. For individuals with an audit background this means: An ACA or other professional qualification (e.g. ACCA, CIPFA, CIA, MIIA, CIMA) with relevant experience. For individuals with other backgrounds this means either: A minimum of a 2:1 degree or a relevant post-graduate qualification and relevant experience. We are keen to hear from people who have experience shaping and evaluating public policy, leading change in organisations, or making a difference through impactful projects, no matter what sector those skills were gained in. Abilities: It will be essential that you can demonstrate the ability to: Lead, develop and motivate diverse teams and support all colleagues to deliver great work and achieve their potential. Support and manage teams ensure the delivery of high-quality assurance work which supports our strategic aims and enables longer term value for money. Oversee the production of a range of well-produced written outputs which support our findings and recommendations and are designed to engage a wide audience. Work collaboratively and flexibly to ensure the office achieves its objectives and to support the wellbeing and development of colleagues. Show creativity and innovation in how we do our work and build insights and support teams to do so. Work closely with colleagues in our Hubs (specialist knowledge teams) and other client teams to ensure we get the most value from our work and expand our knowledge and expertise. Create recognition and impact (improvements in public service delivery) from our work by developing strong and influential relationships with external clients and stakeholders. Attributes In addition, we are looking for the candidates with the following attributes: Show a strong commitment to your own self development, to delivering the NAO's strategic objectives, and keeping yourself up to date on office initiatives and information relevant to your work and specialism. Compliance with corporate responsibilities and interest in supporting others to do so. Working in accordance with the NAO's values and champion our diversity and inclusion strategy. Intellectual curiosity, especially about using data and evidence to answer questions. Flexibility to make a significant contribution across a range of topics and outputs. Drive and determination to overcome obstacles, resistance or challenges to achieve goals. Passion for improving government and the ability to defend and promote your point of view in the face of challenge click apply for full job details
Apr 25, 2026
Full time
Senior Audit Manager - Value For Money Contract type: Permanent Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary: Newcastle salary; circa£67,000 & London salary, circa£74,500 plus Civil Service Employer Pension Contribution of 28.9% The NAO welcomes applications from candidates who work part-time and are keen to support colleagues to work flexibly including on a job share basis. Senior Audit Manager: Value for money (performance audit) Introduction Thank you for your interest in joining the National Audit Office (NAO) as a Senior Audit Manager. This job description will give you a better idea of who we are, what you will do when you join us, and what we offer. It also gives more detail/s about the application process. We are independent of government and the civil service, and we play a critical role supporting Parliament scrutinise how effectively the government spends public money. Our strategy () sets out our ambition to contribute to two distinct outcomes - helping to improve the productivity and resilience of public services and supporting better financial management and reporting in government. Our strategy is also clear that government will need to innovate if it is to deliver effective and affordable public services. We will use our public audit perspective to highlight positive examples of innovation within the public sector and take account of government's risk appetite in our audit approach. The recommendations from our work can result in financial savings and positive changes in government to improve services and ensure value for money for taxpayers. You will tackle complex projects that inform debates and influence some of the biggest decisions that government makes. You will work with dedicated and talented people toward shared and important goals. And, by taking on new opportunities and challenges, you'll build a rewarding and fascinating career. We are looking to recruit Senior Audit Managers. We are looking for people with strong analytical and communication skills as well as experience of project and people management, which can be drawn from a range of backgrounds including experienced analysts, value for money (performance audit) auditors, the civil service and internal auditors.If you like what you see and can meet our requirements, then we want to hear from you. The role Each year we publish around 60 major value for money (VFM) reports looking at various government programmes and projects. VFM reports are multi-method reports often delivered at pace to achieve real impact. We write long form reports and other types of written communication on complex subjects in ways that nonspecialist or technical audiences can understand. Our work can cover any area where government spends public money, ranging from government's plans to build new hospitals to the use of data analytics to tackle fraud and error. Our lessons learned reports bring together what we know on important recurring issues to make it easier for others to understand and apply the lessons from our work, such as government's use of external consultants and key findings from the NAO's financial audits. More about the NAO, including some of our recent value for money reports, is available on our website Responsibilities Our Senior Audit Managers play a key role in making sure we achieve our objectives and secure impact from our work: You will lead our teams to deliver high-quality work that supports improvements in the delivery of public services. This involves planning, researching and drafting our value for money reports, working alongside sector or topic specialists, analysts and qualified accountants as well as applying strong quantitative and qualitative analytical skills. You will role model behaviours and ways of working to support us as an exemplar organisation. You will engage with external clients and stakeholders to deliver greater engagement with our work. You will get involved in other work too, including investigations, correspondence (from the public and MPs) and other work that supports Parliamentary select committees. All Senior Audit Managers are expected to spend part of their time developing their expertise in one or more specialist areas through our networks (Hubs) across the office. This includes providing analytical insight and support to others outside of your team on your areas of expertise such as analytical techniques and methods, commercial and regulatory issues, digital transformation and data use in the public sector, financial risk and management, major project delivery, and people and operational management. Relationships and Accountability You will manage a team to deliver value for money work to time and budget. You will work with other people of all grades. You will work with Senior Auditors and / or Senior Analysts who lead a team of Analysts and accounting trainees to deliver high-quality reports. The Director is accountable for the overall quality and impact of the audit. You will commonly meet and interact with senior people in the NAO and in government bodies. The impact you will make Our work responds to government's plans and particularly those with long-term implications for public spending. You'll contribute to work that examines the cost, effectiveness and efficiency of government programmes and projects. Whatever you work on, it all serves to help hold government to account for the way it uses public money and helps to promote improvements in public service delivery. Our recommendations and reports on good practice help government improve public services, and our work in the last year led to: Positive financial impacts of £5.3 billion in 2024. For every £1 spent we delivered an impact of £53 through either reduced costs, improved service delivery or other benefits to people. 93% of our recommendations to government were accepted or partially accepted. You can find out more about us and our work by visiting The people we are looking for Education /work experience This role operates within the NAO's hybrid working model, with a minimum expectation of two days per week working from the office (or at an audited body), in line with our organisation wide approach. We are committed to supporting flexible ways of working and actively encourage applications from candidates seeking part time hours. Working patterns, including office days, are agreed with the line manager. Based in either our London or Newcastle office, you'll join a collaborative and supportive environment that values work life balance, flexibility and professional development. A strong academic background and experience in managing audit projects and producing high quality, accessible written outputs. For individuals with an audit background this means: An ACA or other professional qualification (e.g. ACCA, CIPFA, CIA, MIIA, CIMA) with relevant experience. For individuals with other backgrounds this means either: A minimum of a 2:1 degree or a relevant post-graduate qualification and relevant experience. We are keen to hear from people who have experience shaping and evaluating public policy, leading change in organisations, or making a difference through impactful projects, no matter what sector those skills were gained in. Abilities: It will be essential that you can demonstrate the ability to: Lead, develop and motivate diverse teams and support all colleagues to deliver great work and achieve their potential. Support and manage teams ensure the delivery of high-quality assurance work which supports our strategic aims and enables longer term value for money. Oversee the production of a range of well-produced written outputs which support our findings and recommendations and are designed to engage a wide audience. Work collaboratively and flexibly to ensure the office achieves its objectives and to support the wellbeing and development of colleagues. Show creativity and innovation in how we do our work and build insights and support teams to do so. Work closely with colleagues in our Hubs (specialist knowledge teams) and other client teams to ensure we get the most value from our work and expand our knowledge and expertise. Create recognition and impact (improvements in public service delivery) from our work by developing strong and influential relationships with external clients and stakeholders. Attributes In addition, we are looking for the candidates with the following attributes: Show a strong commitment to your own self development, to delivering the NAO's strategic objectives, and keeping yourself up to date on office initiatives and information relevant to your work and specialism. Compliance with corporate responsibilities and interest in supporting others to do so. Working in accordance with the NAO's values and champion our diversity and inclusion strategy. Intellectual curiosity, especially about using data and evidence to answer questions. Flexibility to make a significant contribution across a range of topics and outputs. Drive and determination to overcome obstacles, resistance or challenges to achieve goals. Passion for improving government and the ability to defend and promote your point of view in the face of challenge click apply for full job details
Mō tēnei tūranga mahi About this role Transform data into actionable insights and strategic recommendations that benefit conservation outcomes for Aotearoa Provide advice and insights, deliver top-notch analysis to define projects and more Full time, 12-month fixed term role with a flexible location Our vision: Nature is thriving in Aotearoa Te Oranga o te Ao Tūroa He angitūtanga About the role As an Analyst for DOC Te Papa Atawhai, you will join a dynamic team and provide vital analytical support to our Heritage and Visitors Directorate and beyond. You'll leverage your expertise and commercial thinking to deliver top-notch analysis, ensuring our projects are well-defined, properly scoped, and informed by robust data. Your work will directly impact our strategic direction and decision-making processes. The position will be focused on: Data Analysis: Utilize best practice analytical frameworks to extract actionable insights from diverse data sources. Visitor focus and commercial thinking: Leverage visitor insight and commercial thinking to improve visitor outcomes and DOC's financial sustainability. Pricing: Grow revenue through pricing including revenue management approaches. Research and Innovation: Conduct comprehensive research and identify opportunities to enhance business practices. Communication: Present technical findings clearly to both technical and non-technical audiences, supporting strategic decision-making.This is a 12-month fixed term role that is preferably based at either National Office in Wellington or the Christchurch Office. Other locations will be considered for the right candidate. Ngā pūkenga me ngā wheako Skills and experience If you have some of following, we are keen to hear from you: A relevant university degree and at least two years of experience in an analytical role Strong conceptual and analytical skills, proficient in both qualitative and quantitative data Strong written and oral communication skills with the ability to convey complex information effectively Strong ability to build and maintain effective relationships Relevant experience in quantitative/financial modelling, including forecasting Experience in leading projects, including planning, execution, and review An understanding of economic and commercial thinking Experience in pricing Understanding or willingness to learn Māori tikanga and understanding of Te Tiriti o Waitangi and how it relates to your work Work in genuine partnership with Māori and act as an honourable treaty partnerBeing a genuine Treaty partner means: Putting Treaty relationships first in the way we work Showing respect in every partnership Growing our Treaty knowledge and Te Ao Māori capability Mō te tīma About the team The Heritage and Visitors Directorate is responsible for DOC's systems and investment strategy for all visitor experiences and historic heritage programmes. The Experience Management and Commercial Team, which includes this role, is responsible for the product management of great visitor experiences and improving DOC's financial outcomes. We are a future-focused, data-driven team passionate about continuous improvement, with a collaborative culture where everyone is driven to make a difference. At the heart of our success is our strong DOC culture, built on clear values. Our integrity grounds us, our connections take us further together, we empower ourselves and others to do the best work, so we achieve more for nature and New Zealand. DOC is committed to working as an honourable Treaty Partner. DOC places importance on developing a culture where everyone can participate, thrive, and grow. We're working towards being an organisation that is diverse, equitable and inclusive by default. You can learn more about what we offer Tono ināianei Apply now Apply online with a CV and cover letter that highlights your relevant skills, experience and motivation for joining Te Papa Atawhai. Please note, due to the high volume of applications, we are unable to accept direct or emailed applications and provide feedback to those not shortlisted. If you require any accommodations or adjustments throughout the recruitment process, please do let us know. The salary range for this position is $80,054 to $101,142 with the starting salary of the successful applicant being based on their relevant skills and experience. Eligibility to work in New Zealand is mandatory - this includes holding a valid work visa that covers the whole period of employment. Rā katinga Applications close at 11:59 pm on Sunday, 3 May 2026 Me he pātai anō For further enquiries , contact Carly Strausberg at Location: Canterbury
Apr 25, 2026
Full time
Mō tēnei tūranga mahi About this role Transform data into actionable insights and strategic recommendations that benefit conservation outcomes for Aotearoa Provide advice and insights, deliver top-notch analysis to define projects and more Full time, 12-month fixed term role with a flexible location Our vision: Nature is thriving in Aotearoa Te Oranga o te Ao Tūroa He angitūtanga About the role As an Analyst for DOC Te Papa Atawhai, you will join a dynamic team and provide vital analytical support to our Heritage and Visitors Directorate and beyond. You'll leverage your expertise and commercial thinking to deliver top-notch analysis, ensuring our projects are well-defined, properly scoped, and informed by robust data. Your work will directly impact our strategic direction and decision-making processes. The position will be focused on: Data Analysis: Utilize best practice analytical frameworks to extract actionable insights from diverse data sources. Visitor focus and commercial thinking: Leverage visitor insight and commercial thinking to improve visitor outcomes and DOC's financial sustainability. Pricing: Grow revenue through pricing including revenue management approaches. Research and Innovation: Conduct comprehensive research and identify opportunities to enhance business practices. Communication: Present technical findings clearly to both technical and non-technical audiences, supporting strategic decision-making.This is a 12-month fixed term role that is preferably based at either National Office in Wellington or the Christchurch Office. Other locations will be considered for the right candidate. Ngā pūkenga me ngā wheako Skills and experience If you have some of following, we are keen to hear from you: A relevant university degree and at least two years of experience in an analytical role Strong conceptual and analytical skills, proficient in both qualitative and quantitative data Strong written and oral communication skills with the ability to convey complex information effectively Strong ability to build and maintain effective relationships Relevant experience in quantitative/financial modelling, including forecasting Experience in leading projects, including planning, execution, and review An understanding of economic and commercial thinking Experience in pricing Understanding or willingness to learn Māori tikanga and understanding of Te Tiriti o Waitangi and how it relates to your work Work in genuine partnership with Māori and act as an honourable treaty partnerBeing a genuine Treaty partner means: Putting Treaty relationships first in the way we work Showing respect in every partnership Growing our Treaty knowledge and Te Ao Māori capability Mō te tīma About the team The Heritage and Visitors Directorate is responsible for DOC's systems and investment strategy for all visitor experiences and historic heritage programmes. The Experience Management and Commercial Team, which includes this role, is responsible for the product management of great visitor experiences and improving DOC's financial outcomes. We are a future-focused, data-driven team passionate about continuous improvement, with a collaborative culture where everyone is driven to make a difference. At the heart of our success is our strong DOC culture, built on clear values. Our integrity grounds us, our connections take us further together, we empower ourselves and others to do the best work, so we achieve more for nature and New Zealand. DOC is committed to working as an honourable Treaty Partner. DOC places importance on developing a culture where everyone can participate, thrive, and grow. We're working towards being an organisation that is diverse, equitable and inclusive by default. You can learn more about what we offer Tono ināianei Apply now Apply online with a CV and cover letter that highlights your relevant skills, experience and motivation for joining Te Papa Atawhai. Please note, due to the high volume of applications, we are unable to accept direct or emailed applications and provide feedback to those not shortlisted. If you require any accommodations or adjustments throughout the recruitment process, please do let us know. The salary range for this position is $80,054 to $101,142 with the starting salary of the successful applicant being based on their relevant skills and experience. Eligibility to work in New Zealand is mandatory - this includes holding a valid work visa that covers the whole period of employment. Rā katinga Applications close at 11:59 pm on Sunday, 3 May 2026 Me he pātai anō For further enquiries , contact Carly Strausberg at Location: Canterbury
Senior Data Quality Analyst (SQL / Power BI) Salary: Up to £52,000 + Benefits Location: Central London - Hybrid (2 days per week onsite) Working Hours: 35 hours per week - Full time Job Type: Permanent A respected organisation is seeking an experienced Senior Data Quality Analyst to drive the improvement of critical asset information across a large and complex property portfolio. This Senior Data Quality Analyst role will focus on leading the strategic roadmap for data quality, ensuring asset data is accurate, trusted and fit for regulatory reporting, operational decision-making and long-term planning. Responsibilities for the Senior Data Quality Analyst: Lead the development and delivery of the Asset Data Quality Roadmap with clear milestones and measurable outcomes Drive large-scale data cleansing, reconciliation and validation programmes Own and improve data quality within the Asset Management System (AMS) Conduct root cause analysis of data issues and implement sustainable solutions Develop data standards, controls and monitoring frameworks Build and maintain dashboards, scorecards and reporting packs using Power BI and SQL Present insights and progress updates to senior stakeholders Deliver training workshops and support colleagues on best practice in data quality Work with IT, Asset Management and third parties on integrations and migrations Support audits, assurance reviews and compliance reporting Essential Skills for the Senior Data Quality Analyst: Advanced experience with SQL, Power BI and data reconciliation tools Data quality, cleansing or transformation experience Strong analytical skills with the ability to interpret large datasets Knowledge of data governance frameworks and controls Experience delivering process improvement and change initiatives Strong stakeholder engagement and communication skills Ability to translate technical findings into clear business insight Desirable Skills for the Senior Data Quality Analyst: Any relevant certifications Experience with asset management systems and data migrations If you are an experienced data professional looking to lead meaningful improvement across a large asset estate, this role offers visible impact, strong stakeholder exposure and long-term career value. Senior Data Quality Analyst / Data Analyst / Senior Data Analyst
Apr 24, 2026
Full time
Senior Data Quality Analyst (SQL / Power BI) Salary: Up to £52,000 + Benefits Location: Central London - Hybrid (2 days per week onsite) Working Hours: 35 hours per week - Full time Job Type: Permanent A respected organisation is seeking an experienced Senior Data Quality Analyst to drive the improvement of critical asset information across a large and complex property portfolio. This Senior Data Quality Analyst role will focus on leading the strategic roadmap for data quality, ensuring asset data is accurate, trusted and fit for regulatory reporting, operational decision-making and long-term planning. Responsibilities for the Senior Data Quality Analyst: Lead the development and delivery of the Asset Data Quality Roadmap with clear milestones and measurable outcomes Drive large-scale data cleansing, reconciliation and validation programmes Own and improve data quality within the Asset Management System (AMS) Conduct root cause analysis of data issues and implement sustainable solutions Develop data standards, controls and monitoring frameworks Build and maintain dashboards, scorecards and reporting packs using Power BI and SQL Present insights and progress updates to senior stakeholders Deliver training workshops and support colleagues on best practice in data quality Work with IT, Asset Management and third parties on integrations and migrations Support audits, assurance reviews and compliance reporting Essential Skills for the Senior Data Quality Analyst: Advanced experience with SQL, Power BI and data reconciliation tools Data quality, cleansing or transformation experience Strong analytical skills with the ability to interpret large datasets Knowledge of data governance frameworks and controls Experience delivering process improvement and change initiatives Strong stakeholder engagement and communication skills Ability to translate technical findings into clear business insight Desirable Skills for the Senior Data Quality Analyst: Any relevant certifications Experience with asset management systems and data migrations If you are an experienced data professional looking to lead meaningful improvement across a large asset estate, this role offers visible impact, strong stakeholder exposure and long-term career value. Senior Data Quality Analyst / Data Analyst / Senior Data Analyst
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Apr 24, 2026
Full time
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application life cycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Apr 24, 2026
Full time
Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application life cycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Summary: Working alongside our Customer Journey Lead, you'll be the go-to person for keeping our Smart Meter installations on track. This role is about looking at the big picture - meaning you'll be pulling and analysing both household and non-household property data to ensure we run a smooth smart metering programme. You'll dive into some complex data to decide whether a job is best handled in-house or by one of our external partners, ensuring every installation or fix is in the right hands. Beyond the numbers, you'll spend your time coordinating between various teams-from water efficiency and leakage to supply-and reaching out to customers to get their appointments in the diary. We're looking for someone who doesn't just wait for instructions but proactively spots hurdles and clears them. As the project grows, you'll use what you've learned to sharpen our processes, making things smoother and more efficient for everyone involved. Main responsibilities: Undertake complex data analysis from various data sources to generate actionable insights. Utilise these insights to strategically coordinate smart meter installations, ensuring optimal efficiency, resource allocation and project delivery. Support the Customer Journey Lead by ensuring all delivery partners have the necessary information to complete smart meter installations efficiently. Maintain strict adherence to governance protocols for all appointment bookings and rollout plans. Work closely with the Communications and HiAffinity Issues team to ensure that the correct Comms is being sent to customers and logged correctly in the system. Act as the primary liaison between internal departments, contractors, and customers. Facilitate clear communication and collaboration to ensure seamless project delivery. Collaborate with internal teams such as Customer Side Leakage and Water Efficiency to route work where leaks are identified during installations. Understand and complete any errored work orders from meter exchanges that have been complete, checking for crossed meters and correcting any information before the are completed and updated in the billing system. Support the achievement of water efficiency audit targets through meter management and engagement with Priority Services Register (PSR) customers. Regularly report program progress to the Customer Journey Lead, ensuring full transparency and proactively addressing issues. Provide support for all required regulatory reporting. Develop an understanding of the non-household (NHH) market. Collaborate with the Wholesale Service Desk to reduce business demand by identifying high-usage NHH customers and strategically directing resources as the program rolls out. Embrace continuous learning and innovation throughout the rollout. Proactively identify and raise issues, using lessons learned to develop and implement effective solutions. You'll need: Skills / Qualifications / Experience Preferably educated to A level standard or equivalent with greater relevant experience. Expert in leveraging quantitative and qualitative data to identify key trends and pain points, translating complex findings into clear, actionable insights that drive strategic decisions. The ability to work autonomously, with a high degree of confidence to manage competing priorities and deliver high-quality results under tight deadlines. Communicates effectively, both verbally and in writing, with a wide range of stakeholders, including customers, technical teams and senior management, adapting messaging to ensure clarity and influence. Proficient with analytics tools such as Google Analytics, Mixpanel, and Amplitude, and skilled in leveraging customer feedback platforms to inform product and business strategy. Skilled in leveraging data to drive operational improvements and meet project objectives by identifying trends and solving key business problems. Proven ability to track and report on key performance indicators (KPIs) related to project delivery, such as installation rates, fix times, resource utilisation and partner performance. Practical experience with analytical tools and software (e.g., Google Analytics, Mixpanel, Amplitude), or other relevant data visualisation and business intelligence platforms. Track record of success in a project or programme coordination role, especially within a field services or installation-based environment. Experience working with and coordinating the efforts of third-party contractors, suppliers, or delivery partners to ensure project objectives are met. Demonstrated history of proactively identifying and resolving issues or bottlenecks in a process. Experience in a customer-facing role, specifically in conducting analysis, handling customer appointments and managing expectations through various communication channels (phone, email, etc.). A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £30,000 - £35,000p.a. (dependent on experience)
Apr 24, 2026
Full time
Summary: Working alongside our Customer Journey Lead, you'll be the go-to person for keeping our Smart Meter installations on track. This role is about looking at the big picture - meaning you'll be pulling and analysing both household and non-household property data to ensure we run a smooth smart metering programme. You'll dive into some complex data to decide whether a job is best handled in-house or by one of our external partners, ensuring every installation or fix is in the right hands. Beyond the numbers, you'll spend your time coordinating between various teams-from water efficiency and leakage to supply-and reaching out to customers to get their appointments in the diary. We're looking for someone who doesn't just wait for instructions but proactively spots hurdles and clears them. As the project grows, you'll use what you've learned to sharpen our processes, making things smoother and more efficient for everyone involved. Main responsibilities: Undertake complex data analysis from various data sources to generate actionable insights. Utilise these insights to strategically coordinate smart meter installations, ensuring optimal efficiency, resource allocation and project delivery. Support the Customer Journey Lead by ensuring all delivery partners have the necessary information to complete smart meter installations efficiently. Maintain strict adherence to governance protocols for all appointment bookings and rollout plans. Work closely with the Communications and HiAffinity Issues team to ensure that the correct Comms is being sent to customers and logged correctly in the system. Act as the primary liaison between internal departments, contractors, and customers. Facilitate clear communication and collaboration to ensure seamless project delivery. Collaborate with internal teams such as Customer Side Leakage and Water Efficiency to route work where leaks are identified during installations. Understand and complete any errored work orders from meter exchanges that have been complete, checking for crossed meters and correcting any information before the are completed and updated in the billing system. Support the achievement of water efficiency audit targets through meter management and engagement with Priority Services Register (PSR) customers. Regularly report program progress to the Customer Journey Lead, ensuring full transparency and proactively addressing issues. Provide support for all required regulatory reporting. Develop an understanding of the non-household (NHH) market. Collaborate with the Wholesale Service Desk to reduce business demand by identifying high-usage NHH customers and strategically directing resources as the program rolls out. Embrace continuous learning and innovation throughout the rollout. Proactively identify and raise issues, using lessons learned to develop and implement effective solutions. You'll need: Skills / Qualifications / Experience Preferably educated to A level standard or equivalent with greater relevant experience. Expert in leveraging quantitative and qualitative data to identify key trends and pain points, translating complex findings into clear, actionable insights that drive strategic decisions. The ability to work autonomously, with a high degree of confidence to manage competing priorities and deliver high-quality results under tight deadlines. Communicates effectively, both verbally and in writing, with a wide range of stakeholders, including customers, technical teams and senior management, adapting messaging to ensure clarity and influence. Proficient with analytics tools such as Google Analytics, Mixpanel, and Amplitude, and skilled in leveraging customer feedback platforms to inform product and business strategy. Skilled in leveraging data to drive operational improvements and meet project objectives by identifying trends and solving key business problems. Proven ability to track and report on key performance indicators (KPIs) related to project delivery, such as installation rates, fix times, resource utilisation and partner performance. Practical experience with analytical tools and software (e.g., Google Analytics, Mixpanel, Amplitude), or other relevant data visualisation and business intelligence platforms. Track record of success in a project or programme coordination role, especially within a field services or installation-based environment. Experience working with and coordinating the efforts of third-party contractors, suppliers, or delivery partners to ensure project objectives are met. Demonstrated history of proactively identifying and resolving issues or bottlenecks in a process. Experience in a customer-facing role, specifically in conducting analysis, handling customer appointments and managing expectations through various communication channels (phone, email, etc.). A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £30,000 - £35,000p.a. (dependent on experience)
