Job Category: Management,The Brown and Hurley Group,Workshop / Service Job Description We're seeking an experienced Service Manager to lead our agricultural workshop and drive high standards across customer service, team performance and operational efficiency. This is a great opportunity for someone who enjoys leading people, improving processes and delivering quality outcomes for customers. About Us The Brown and Hurley Group is one of Australia's leading truck and agricultural dealerships, operating across 21 locations in Queensland and Northern New South Wales. As an Australian family-owned business with 80 years of industry experience, we specialise in the sale and service of heavy commercial trucks, trailers, and agricultural and construction machinery. Recognised with numerous industry awards, the Brown and Hurley Group is a trusted and leading supplier to Australia's road transport and agricultural sectors. About the Role Based at our Ayr branch and reporting to the Branch Manager, you'll be responsible for leading a high performing Service Department and delivering exceptional support to both internal and external customers. You'll oversee the day to day workshop operations, mentor and develop your team, maintain strong relationships with customers and suppliers, and work closely with Parts and Sales to drive overall branch performance. Key Responsibilities Leadership & Team Development Lead, mentor and support Technicians, Apprentices and Service Advisors. Build a positive, safety focused and customer centric team culture. Oversee recruitment, onboarding and ongoing training for workshop staff. Manage performance, identify skill gaps and ensure staff complete required OEM and internal training. Customer Service & Relationship Management Deliver consistent, high quality customer service and communication. Maintain strong relationships with customers, fleets and suppliers through regular engagement. Resolve complex customer issues professionally and promptly. Workshop Operations Manage daily workflow including scheduling, job allocation and technician productivity. Ensure accurate diagnostics and repairs aligned with OEM standards. Run daily production meetings to review job status, parts availability and deadlines. Actively manage Work in Progress (WIP) to ensure timely invoicing and minimise aged WIP. Maintain a clean, organised and compliant workshop environment. Quality, Safety & Compliance Promote a "Right First Time" approach to minimise repeat repairs. Monitor workmanship quality and investigate comebacks. Ensure adherence to WHS, environmental and company safety requirements. Monitor labour recovery, workshop profitability, job costing and key KPIs. Control costs, overtime and resource allocation. Identify opportunities to improve efficiency and grow service revenue. Ensure accurate completion of job cards, time entries and warranty claims. Skills & Experience Experience as a Service Manager, Foreman, Leading Hand or similar in agricultural, heavy vehicle or automotive dealerships. Strong technical knowledge of agricultural equipment (Case IH, New Holland) or heavy vehicles. Sound understanding of warranty processes, job costing and workshop KPIs. Confident leader with the ability to coach, motivate and develop staff. Excellent communication, problem solving and customer service skills. Strong organisational skills and the ability to manage multiple priorities. Proficient with dealership management systems (DMS), service tools and reporting systems. A continuous improvement mindset with a focus on efficiency and service excellence. Qualifications Certificate III in Heavy Vehicle Mechanical Technology, Engineering (Fixed/ Mobile Plant) or similar. What We Offer Supportive leadership team and strong organisational backing Competitive remuneration package and performance bonus Long-term career growth and development opportunities Company car and fuel card provided. Work with Australia's leading brands in a long-established, family-owned business. Access to health and wellbeing programs, plus retail, banking, and health insurance discounts.
Apr 26, 2026
Full time
Job Category: Management,The Brown and Hurley Group,Workshop / Service Job Description We're seeking an experienced Service Manager to lead our agricultural workshop and drive high standards across customer service, team performance and operational efficiency. This is a great opportunity for someone who enjoys leading people, improving processes and delivering quality outcomes for customers. About Us The Brown and Hurley Group is one of Australia's leading truck and agricultural dealerships, operating across 21 locations in Queensland and Northern New South Wales. As an Australian family-owned business with 80 years of industry experience, we specialise in the sale and service of heavy commercial trucks, trailers, and agricultural and construction machinery. Recognised with numerous industry awards, the Brown and Hurley Group is a trusted and leading supplier to Australia's road transport and agricultural sectors. About the Role Based at our Ayr branch and reporting to the Branch Manager, you'll be responsible for leading a high performing Service Department and delivering exceptional support to both internal and external customers. You'll oversee the day to day workshop operations, mentor and develop your team, maintain strong relationships with customers and suppliers, and work closely with Parts and Sales to drive overall branch performance. Key Responsibilities Leadership & Team Development Lead, mentor and support Technicians, Apprentices and Service Advisors. Build a positive, safety focused and customer centric team culture. Oversee recruitment, onboarding and ongoing training for workshop staff. Manage performance, identify skill gaps and ensure staff complete required OEM and internal training. Customer Service & Relationship Management Deliver consistent, high quality customer service and communication. Maintain strong relationships with customers, fleets and suppliers through regular engagement. Resolve complex customer issues professionally and promptly. Workshop Operations Manage daily workflow including scheduling, job allocation and technician productivity. Ensure accurate diagnostics and repairs aligned with OEM standards. Run daily production meetings to review job status, parts availability and deadlines. Actively manage Work in Progress (WIP) to ensure timely invoicing and minimise aged WIP. Maintain a clean, organised and compliant workshop environment. Quality, Safety & Compliance Promote a "Right First Time" approach to minimise repeat repairs. Monitor workmanship quality and investigate comebacks. Ensure adherence to WHS, environmental and company safety requirements. Monitor labour recovery, workshop profitability, job costing and key KPIs. Control costs, overtime and resource allocation. Identify opportunities to improve efficiency and grow service revenue. Ensure accurate completion of job cards, time entries and warranty claims. Skills & Experience Experience as a Service Manager, Foreman, Leading Hand or similar in agricultural, heavy vehicle or automotive dealerships. Strong technical knowledge of agricultural equipment (Case IH, New Holland) or heavy vehicles. Sound understanding of warranty processes, job costing and workshop KPIs. Confident leader with the ability to coach, motivate and develop staff. Excellent communication, problem solving and customer service skills. Strong organisational skills and the ability to manage multiple priorities. Proficient with dealership management systems (DMS), service tools and reporting systems. A continuous improvement mindset with a focus on efficiency and service excellence. Qualifications Certificate III in Heavy Vehicle Mechanical Technology, Engineering (Fixed/ Mobile Plant) or similar. What We Offer Supportive leadership team and strong organisational backing Competitive remuneration package and performance bonus Long-term career growth and development opportunities Company car and fuel card provided. Work with Australia's leading brands in a long-established, family-owned business. Access to health and wellbeing programs, plus retail, banking, and health insurance discounts.
About Us Step into the world of Soulbound, a charming pixel art MMORPG where your adventures unfold through exploration, crafting, home building, guild camaraderie, and fun with friends. Imagine the nostalgic social connection of classic MMOs blended with the warm embrace of modern cozy gaming, all set in a meticulously handcrafted pixel art universe. Our passionate indie team of 20+ is gearing up for a new launch. We're not your typical indie studio, we move quickly, place immense trust in our team, and value what you create far more than your resume. The Role We're searching for a community champion to not just manage but ignite and nurture our player community from scratch. You'll be the vibrant, welcoming face of Soulbound across Discord, TikTok, Twitter/X, Reddit, YouTube, Instagram, and Steam. You will work the team to develop our strategy and campaigns, and bring those plans to life: sharing compelling content, hosting exciting events, engaging with players, reaching out to influencers, and creating an unforgettable experience where everyone feels genuinely connected to this once in a generation opportunity to be part of an enduring MMO as it opens its doors. This is a dynamic, hands on role where you might find yourself logged into Discord at 9pm, spotlighting a stunning player built home because you can't wait to celebrate creativity in real time. What You'll Do Take on an existing community of 25,000+ members. Lead and support our amazing team of moderators and community volunteers. Oversee and manage messaging and communications across multiple platforms concerning releases, updates, and events. Run 2 3 engaging community events like housing showcases, outfit contests, group play sessions, and screenshot challenges. Send personalized influencer outreach emails using our templates and targets, track responses, and follow up to build meaningful relationships. Craft and post authentic Reddit threads in communities such as r/MMORPG, r/indiegaming, r/pixelart, and r/cozygaming to spark genuine conversations. Prepare weekly community reports highlighting top feedback themes, sentiment trends, content performance, and growth. Manage and cultivate activity in the Community Hub. Collaborate with established guilds on various platforms and seamlessly integrate them into Soulbound. Develop vibrant Discord engagement loops through guilds, factions, weekly challenges, leaderboards, and rewards to deepen player connection. Curate a steady stream of user generated content including fan art features, housing tours, fashion spotlights, and meme roundups. Lead a Content Creator Program offering early access and spotlight features to celebrate and empower community creators. Act as the essential bridge to the development team by feeding in player insights and feedback to help shape the future of Soulbound. Create a media training and vetting program for team members who are interested in having public profiles. Take charge of our social media channels and leverage powerful tools to schedule and share compelling content. Collaborate with talented content creators and streamers to craft captivating content, while actively championing their work across the community. You've played a lot of MMOs. Not "I tried one once." You've been in a guild. You understand housing culture, cosmetic fashion, endgame loops, and what makes people stay. You can name 5 MMOs and say what each does well. You've managed a Discord community of 5000+ members. You've moderated, run events, set up bots, and dealt with drama at 2am. You've managed a video game community, and ideally, you've been part of the game launch. You understand meme culture, your posts sound like a real person, not a brand account. You're a self starter. You see a Reddit thread about our genre and respond without being told. You have thick skin. MMO communities can be brutal, you engage productively, not defensively and have media training. You'll play the game, a lot. Bonus Points Worked on a game launch before (or been deeply involved as a community member/guild leader/fan site runner) Existing gaming social media presence (even small) You can make short form video. Clip gameplay, turn it into a TikTok or Reel with CapCut/Premiere/DaVinci. Speak more than English Experience with influencer platforms Pixel art or cozy gaming community experience Type: Full time, contract (with view to permanent) Location: Remote (UK timezone preferred, EU/NA overlap required) Hours: Flexible, but expect some evening/weekend presence. Community doesn't sleep 9 5. Compensation: competitive Join a small, passionate indie team of 20+. No layers of bureaucracy. Your ideas get heard. Your work gets seen.
Apr 26, 2026
Full time
About Us Step into the world of Soulbound, a charming pixel art MMORPG where your adventures unfold through exploration, crafting, home building, guild camaraderie, and fun with friends. Imagine the nostalgic social connection of classic MMOs blended with the warm embrace of modern cozy gaming, all set in a meticulously handcrafted pixel art universe. Our passionate indie team of 20+ is gearing up for a new launch. We're not your typical indie studio, we move quickly, place immense trust in our team, and value what you create far more than your resume. The Role We're searching for a community champion to not just manage but ignite and nurture our player community from scratch. You'll be the vibrant, welcoming face of Soulbound across Discord, TikTok, Twitter/X, Reddit, YouTube, Instagram, and Steam. You will work the team to develop our strategy and campaigns, and bring those plans to life: sharing compelling content, hosting exciting events, engaging with players, reaching out to influencers, and creating an unforgettable experience where everyone feels genuinely connected to this once in a generation opportunity to be part of an enduring MMO as it opens its doors. This is a dynamic, hands on role where you might find yourself logged into Discord at 9pm, spotlighting a stunning player built home because you can't wait to celebrate creativity in real time. What You'll Do Take on an existing community of 25,000+ members. Lead and support our amazing team of moderators and community volunteers. Oversee and manage messaging and communications across multiple platforms concerning releases, updates, and events. Run 2 3 engaging community events like housing showcases, outfit contests, group play sessions, and screenshot challenges. Send personalized influencer outreach emails using our templates and targets, track responses, and follow up to build meaningful relationships. Craft and post authentic Reddit threads in communities such as r/MMORPG, r/indiegaming, r/pixelart, and r/cozygaming to spark genuine conversations. Prepare weekly community reports highlighting top feedback themes, sentiment trends, content performance, and growth. Manage and cultivate activity in the Community Hub. Collaborate with established guilds on various platforms and seamlessly integrate them into Soulbound. Develop vibrant Discord engagement loops through guilds, factions, weekly challenges, leaderboards, and rewards to deepen player connection. Curate a steady stream of user generated content including fan art features, housing tours, fashion spotlights, and meme roundups. Lead a Content Creator Program offering early access and spotlight features to celebrate and empower community creators. Act as the essential bridge to the development team by feeding in player insights and feedback to help shape the future of Soulbound. Create a media training and vetting program for team members who are interested in having public profiles. Take charge of our social media channels and leverage powerful tools to schedule and share compelling content. Collaborate with talented content creators and streamers to craft captivating content, while actively championing their work across the community. You've played a lot of MMOs. Not "I tried one once." You've been in a guild. You understand housing culture, cosmetic fashion, endgame loops, and what makes people stay. You can name 5 MMOs and say what each does well. You've managed a Discord community of 5000+ members. You've moderated, run events, set up bots, and dealt with drama at 2am. You've managed a video game community, and ideally, you've been part of the game launch. You understand meme culture, your posts sound like a real person, not a brand account. You're a self starter. You see a Reddit thread about our genre and respond without being told. You have thick skin. MMO communities can be brutal, you engage productively, not defensively and have media training. You'll play the game, a lot. Bonus Points Worked on a game launch before (or been deeply involved as a community member/guild leader/fan site runner) Existing gaming social media presence (even small) You can make short form video. Clip gameplay, turn it into a TikTok or Reel with CapCut/Premiere/DaVinci. Speak more than English Experience with influencer platforms Pixel art or cozy gaming community experience Type: Full time, contract (with view to permanent) Location: Remote (UK timezone preferred, EU/NA overlap required) Hours: Flexible, but expect some evening/weekend presence. Community doesn't sleep 9 5. Compensation: competitive Join a small, passionate indie team of 20+. No layers of bureaucracy. Your ideas get heard. Your work gets seen.
Product Manager Competitive Salary + Bonus + Share Incentive Plan + Progression + Private Healthcare + International Travel Stevenage - Hybrid Are you an experienced Product Manager with a track record of leading high-value, low-volume technology products from concept to delivery? This is an opportunity to take on an influential and strategic role within an established technology company delivering advanced hardware, software, and cloud-based solutions to global customers. Their products are technically sophisticated, commercially significant, and deployed in mission-critical environments where performance and reliability are essential. The business has built a strong reputation for delivering specialist, high-performance solutions to major network operators, equipment vendors, and technology providers worldwide. Their product portfolio combines deep engineering expertise with a strong commercial focus, creating high-impact solutions in niche, high-value markets. As Product Manager, you will operate at the intersection of engineering, commercial strategy, and customer engagement. You will lead structured discovery sessions with customers and partners, extract meaningful insight from complex inputs, and translate real-world challenges into clear product direction. This role requires strong judgement, analytical thinking, and the confidence to make data-informed decisions in environments where consensus is not always guaranteed. You will own the lifecycle of sophisticated, lower-volume products where each sale is strategically important, working closely with engineering, sales, and leadership teams to shape roadmap, positioning, and go-to-market strategy. The Role: Own and evolve a portfolio of high-value, low-volume technology products Lead customer discovery and translate insight into validated product strategy Drive cross-functional delivery from concept through launch Communicate clear decisions and rationale to technical and commercial stakeholders The person: Good years of experience in Product Management or closely related role Proven experience in managing high-value, low-volume technical products Ideally coming from a technical background (Engineering, Computer Science or equivalent experience) Strong analytical judgement - able to separate key signals from noise Reference Number: BBBH - (phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 26, 2026
Full time
Product Manager Competitive Salary + Bonus + Share Incentive Plan + Progression + Private Healthcare + International Travel Stevenage - Hybrid Are you an experienced Product Manager with a track record of leading high-value, low-volume technology products from concept to delivery? This is an opportunity to take on an influential and strategic role within an established technology company delivering advanced hardware, software, and cloud-based solutions to global customers. Their products are technically sophisticated, commercially significant, and deployed in mission-critical environments where performance and reliability are essential. The business has built a strong reputation for delivering specialist, high-performance solutions to major network operators, equipment vendors, and technology providers worldwide. Their product portfolio combines deep engineering expertise with a strong commercial focus, creating high-impact solutions in niche, high-value markets. As Product Manager, you will operate at the intersection of engineering, commercial strategy, and customer engagement. You will lead structured discovery sessions with customers and partners, extract meaningful insight from complex inputs, and translate real-world challenges into clear product direction. This role requires strong judgement, analytical thinking, and the confidence to make data-informed decisions in environments where consensus is not always guaranteed. You will own the lifecycle of sophisticated, lower-volume products where each sale is strategically important, working closely with engineering, sales, and leadership teams to shape roadmap, positioning, and go-to-market strategy. The Role: Own and evolve a portfolio of high-value, low-volume technology products Lead customer discovery and translate insight into validated product strategy Drive cross-functional delivery from concept through launch Communicate clear decisions and rationale to technical and commercial stakeholders The person: Good years of experience in Product Management or closely related role Proven experience in managing high-value, low-volume technical products Ideally coming from a technical background (Engineering, Computer Science or equivalent experience) Strong analytical judgement - able to separate key signals from noise Reference Number: BBBH - (phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Responsibilities Sales promotion of the Evonik's Coating Additives product portfolio to the Coatings and Inks industry in the area of responsibility Identification and development of new business opportunities Evaluation and negotiation of updated pricing information to existing customers as required Preparation of sales forecasts, and adjustment of sales strategies and plans as necessary to meet changing market, product availability, and competitive conditions Development and monitoring of suitable product promotional activities, sampling activities and product trials for customers Monitoring of market trends and competitor activities and development of customer specific counter measures Responsibility for the customer support and negotiation of supply agreements with all accounts in responsible area including close engagement with Key Account Management Regular reporting of all sales and customer related activities into the relevant tools Active participation in the product and service complaint process Continuous observation of business development of served customers including receivables Requirements Successfully completed degree in applied science, chemistry, or business management with solid chemical knowledge. Chemical technician or chemical engineer by training is also suitable At least three years of sales experience in the coating and inks raw materials industry is preferred Affinity to our products in the coating industry and to the dynamic world of technical sales Strong and effective communication skills in and English Effective team player who enjoys working together in a distributed team and with the sense of initiative to work independently in their area Willingness to travel nationally (approx. 50%) and occasional international trips within Europe
Apr 26, 2026
Full time
Responsibilities Sales promotion of the Evonik's Coating Additives product portfolio to the Coatings and Inks industry in the area of responsibility Identification and development of new business opportunities Evaluation and negotiation of updated pricing information to existing customers as required Preparation of sales forecasts, and adjustment of sales strategies and plans as necessary to meet changing market, product availability, and competitive conditions Development and monitoring of suitable product promotional activities, sampling activities and product trials for customers Monitoring of market trends and competitor activities and development of customer specific counter measures Responsibility for the customer support and negotiation of supply agreements with all accounts in responsible area including close engagement with Key Account Management Regular reporting of all sales and customer related activities into the relevant tools Active participation in the product and service complaint process Continuous observation of business development of served customers including receivables Requirements Successfully completed degree in applied science, chemistry, or business management with solid chemical knowledge. Chemical technician or chemical engineer by training is also suitable At least three years of sales experience in the coating and inks raw materials industry is preferred Affinity to our products in the coating industry and to the dynamic world of technical sales Strong and effective communication skills in and English Effective team player who enjoys working together in a distributed team and with the sense of initiative to work independently in their area Willingness to travel nationally (approx. 50%) and occasional international trips within Europe
Audit Assistant Manager Location: Coventry Hybrid Job Type: Full Time The role A well-established and growing accountancy practice is looking to appoint an Audit Assistant Manager to join its Coventry team. This is a key role within the audit function, offering the opportunity to lead engagements, manage client relationships, and support the development of junior team members. You'll work closely with Managers and Partners, taking ownership of audit delivery while helping to drive quality and efficiency across a varied client portfolio. Key responsibilities Leading audit assignments from planning through to completion Managing on-site and remote audit fieldwork Acting as a key point of contact for clients during engagements Reviewing audit work and providing feedback to junior staff Supporting the preparation of statutory accounts Ensuring audits are delivered on time and in line with standards Assisting with risk assessment and planning processes Coaching and supporting junior team members Building strong and effective client relationships About you ACA / ACCA qualified or equivalent Strong audit experience within practice Experience leading audits or significant sections of assignments Confident reviewing work and supervising junior staff Strong technical knowledge of auditing standards and accounts Good organisational and communication skills Able to manage multiple deadlines and priorities Proactive and collaborative approach The package Competitive salary, dependent on experience Hybrid and flexible working arrangements 25 days annual leave plus bank holidays Clear progression opportunities towards Manager level Supportive and collaborative working environment Ongoing training and development Comprehensive benefits package LHH upholds the highest standards of confidentiality in every interaction. If you'd like to learn more about the opportunity and how it could align with your experience, please apply today or get in touch for a chat.
Apr 26, 2026
Full time
Audit Assistant Manager Location: Coventry Hybrid Job Type: Full Time The role A well-established and growing accountancy practice is looking to appoint an Audit Assistant Manager to join its Coventry team. This is a key role within the audit function, offering the opportunity to lead engagements, manage client relationships, and support the development of junior team members. You'll work closely with Managers and Partners, taking ownership of audit delivery while helping to drive quality and efficiency across a varied client portfolio. Key responsibilities Leading audit assignments from planning through to completion Managing on-site and remote audit fieldwork Acting as a key point of contact for clients during engagements Reviewing audit work and providing feedback to junior staff Supporting the preparation of statutory accounts Ensuring audits are delivered on time and in line with standards Assisting with risk assessment and planning processes Coaching and supporting junior team members Building strong and effective client relationships About you ACA / ACCA qualified or equivalent Strong audit experience within practice Experience leading audits or significant sections of assignments Confident reviewing work and supervising junior staff Strong technical knowledge of auditing standards and accounts Good organisational and communication skills Able to manage multiple deadlines and priorities Proactive and collaborative approach The package Competitive salary, dependent on experience Hybrid and flexible working arrangements 25 days annual leave plus bank holidays Clear progression opportunities towards Manager level Supportive and collaborative working environment Ongoing training and development Comprehensive benefits package LHH upholds the highest standards of confidentiality in every interaction. If you'd like to learn more about the opportunity and how it could align with your experience, please apply today or get in touch for a chat.
About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you're hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are hiring a Senior Media Buyer with deep expertise in paid advertising and performance marketing. This is a high-impact remote role where you will manage and scale multi-platform campaigns, optimize ad performance, and drive revenue growth. Ideal for candidates experienced in handling large ad budgets and delivering consistent ROI. Key Responsibilities Plan, launch, and manage high-budget paid media campaigns across Meta (Facebook/Instagram), Google Ads, TikTok, and other platforms Analyze campaign performance and optimize for key metrics such as CPA, ROAS, and conversion rates Conduct audience research, A/B testing, and funnel optimization Collaborate with creative teams to develop high-converting ad creatives and copy Monitor and allocate advertising budgets efficiently to maximize returns Generate performance reports and present insights to stakeholders Stay updated on platform changes, trends, and best practices in digital advertising 4+ years of experience in media buying or performance marketing Proven track record managing ad budgets of $50,000+/month Strong expertise in Meta Ads Manager and Google Ads Experience with TikTok Ads and other emerging platforms is a plus Proficiency in analytics tools (Google Analytics, Hyros, Triple Whale, etc.) Strong understanding of conversion tracking, attribution models, and funnels Data-driven mindset with excellent analytical and problem-solving skills Experience working with eCommerce or lead generation clients preferred Excellent communication skills and ability to work remotely with global teams Fully Remote: Work from anywhere with international teams Career Growth: Join companies in SaaS, MarTech, and B2B services Peer Community: Connect with high-performing sales professionals in our network Ongoing Support: Receive guidance from Huzzle before and after placement Tailored Compensation: Salaries vary by client and candidate preference - we'll match you with options that fit your goals
Apr 26, 2026
Full time
About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you're hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are hiring a Senior Media Buyer with deep expertise in paid advertising and performance marketing. This is a high-impact remote role where you will manage and scale multi-platform campaigns, optimize ad performance, and drive revenue growth. Ideal for candidates experienced in handling large ad budgets and delivering consistent ROI. Key Responsibilities Plan, launch, and manage high-budget paid media campaigns across Meta (Facebook/Instagram), Google Ads, TikTok, and other platforms Analyze campaign performance and optimize for key metrics such as CPA, ROAS, and conversion rates Conduct audience research, A/B testing, and funnel optimization Collaborate with creative teams to develop high-converting ad creatives and copy Monitor and allocate advertising budgets efficiently to maximize returns Generate performance reports and present insights to stakeholders Stay updated on platform changes, trends, and best practices in digital advertising 4+ years of experience in media buying or performance marketing Proven track record managing ad budgets of $50,000+/month Strong expertise in Meta Ads Manager and Google Ads Experience with TikTok Ads and other emerging platforms is a plus Proficiency in analytics tools (Google Analytics, Hyros, Triple Whale, etc.) Strong understanding of conversion tracking, attribution models, and funnels Data-driven mindset with excellent analytical and problem-solving skills Experience working with eCommerce or lead generation clients preferred Excellent communication skills and ability to work remotely with global teams Fully Remote: Work from anywhere with international teams Career Growth: Join companies in SaaS, MarTech, and B2B services Peer Community: Connect with high-performing sales professionals in our network Ongoing Support: Receive guidance from Huzzle before and after placement Tailored Compensation: Salaries vary by client and candidate preference - we'll match you with options that fit your goals
Join Our Team as an Establishment Management Advisor! Are you ready to make a difference in public services? Our client, a prominent organisation in the public sector, is seeking a dedicated Establishment Management Advisor to join their team in Portishead. This is an exciting temporary opportunity offering an hourly rate of 14.10 , full-time hours , and the chance to contribute to the integrity of the Avon and Somerset Constabulary. Key Responsibilities: As an Establishment Management Advisor, you will be at the forefront of ensuring that establishment data is accurate and up-to-date. Your role will involve: Data Integrity: Maintaining the organisation's structure data in computerised systems, ensuring accuracy and functionality. Expert Guidance: Acting as a subject matter expert on establishment management processes, resolving queries, and providing expert advice. Quality Assurance: Conducting audits and ensuring that all data received is thoroughly checked for clarity and accuracy. Monitoring & Auditing: Regularly auditing organisational data to identify discrepancies and trends, ensuring informed decision-making. Stakeholder Engagement: Building strong relationships with managers, HR, and Finance to support proposed organisational changes effectively. Efficient Communication: Managing the Workforce Establishment Management Control mailbox, responding to email requests promptly. What We're Looking For: The ideal candidate will possess: Effective Communication Skills: The ability to communicate clearly at all levels within the organisation. Detail Orientation: A meticulous eye for detail, with a focus on accuracy. Analytical Skills: Strong problem-solving capabilities to tackle challenges proactively. Relevant Experience: Knowledge of organisational management or establishment control is desirable but not essential. Qualifications: Proven ability to meet deadlines and prioritise workloads independently. Experience in delivering customer-focused services is a plus. Why Join Us? Inclusive Environment: We are committed to equal opportunities and welcome applications from all backgrounds, including minority groups. Professional Development: Gain valuable experience and skills that will enhance your career in public services. Dynamic Team: Work alongside a collaborative team dedicated to making a positive impact. Additional Information: This role requires security vetting in line with the National Vetting Policy. Reasonable adjustments will be made for disabled staff in accordance with the Equality Act. Ready to Make an Impact? If you are enthusiastic about contributing to the public service and have the skills we are looking for, we would love to hear from you! Apply today to join our dynamic team as an Establishment Management Advisor and be part of something meaningful. To apply, please submit your application by insert application deadline . We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 26, 2026
Seasonal
Join Our Team as an Establishment Management Advisor! Are you ready to make a difference in public services? Our client, a prominent organisation in the public sector, is seeking a dedicated Establishment Management Advisor to join their team in Portishead. This is an exciting temporary opportunity offering an hourly rate of 14.10 , full-time hours , and the chance to contribute to the integrity of the Avon and Somerset Constabulary. Key Responsibilities: As an Establishment Management Advisor, you will be at the forefront of ensuring that establishment data is accurate and up-to-date. Your role will involve: Data Integrity: Maintaining the organisation's structure data in computerised systems, ensuring accuracy and functionality. Expert Guidance: Acting as a subject matter expert on establishment management processes, resolving queries, and providing expert advice. Quality Assurance: Conducting audits and ensuring that all data received is thoroughly checked for clarity and accuracy. Monitoring & Auditing: Regularly auditing organisational data to identify discrepancies and trends, ensuring informed decision-making. Stakeholder Engagement: Building strong relationships with managers, HR, and Finance to support proposed organisational changes effectively. Efficient Communication: Managing the Workforce Establishment Management Control mailbox, responding to email requests promptly. What We're Looking For: The ideal candidate will possess: Effective Communication Skills: The ability to communicate clearly at all levels within the organisation. Detail Orientation: A meticulous eye for detail, with a focus on accuracy. Analytical Skills: Strong problem-solving capabilities to tackle challenges proactively. Relevant Experience: Knowledge of organisational management or establishment control is desirable but not essential. Qualifications: Proven ability to meet deadlines and prioritise workloads independently. Experience in delivering customer-focused services is a plus. Why Join Us? Inclusive Environment: We are committed to equal opportunities and welcome applications from all backgrounds, including minority groups. Professional Development: Gain valuable experience and skills that will enhance your career in public services. Dynamic Team: Work alongside a collaborative team dedicated to making a positive impact. Additional Information: This role requires security vetting in line with the National Vetting Policy. Reasonable adjustments will be made for disabled staff in accordance with the Equality Act. Ready to Make an Impact? If you are enthusiastic about contributing to the public service and have the skills we are looking for, we would love to hear from you! Apply today to join our dynamic team as an Establishment Management Advisor and be part of something meaningful. To apply, please submit your application by insert application deadline . We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Product Manager, Hybrid Manchester, up to 70k Are you a Product Manager who wants proper ownership of a product area, rather than just managing tickets? In this role you'd take responsibility for part of a B2B SaaS platform used by millions of employees across global organisations. A big part of the job is understanding real customer problems speaking to users, spotting patterns in product data, and deciding what should be built next. Do you enjoy using data to guide product decisions? You'd be analysing usage, identifying where things aren't working as well as they should, and prioritising improvements that genuinely move engagement and product metrics. You'll own your backlog, write clear user stories and acceptance criteria, and work closely with engineering, design and QA in an Agile environment to ship features iteratively. The role suits someone who enjoys the discovery side of product interviewing customers, challenging assumptions, and turning complex enterprise requirements into scalable product features. If you're a Product Manager who likes solving real problems, working closely with engineering teams, and seeing the impact of what you ship in the data, it could be worth a conversation.
Apr 26, 2026
Full time
Product Manager, Hybrid Manchester, up to 70k Are you a Product Manager who wants proper ownership of a product area, rather than just managing tickets? In this role you'd take responsibility for part of a B2B SaaS platform used by millions of employees across global organisations. A big part of the job is understanding real customer problems speaking to users, spotting patterns in product data, and deciding what should be built next. Do you enjoy using data to guide product decisions? You'd be analysing usage, identifying where things aren't working as well as they should, and prioritising improvements that genuinely move engagement and product metrics. You'll own your backlog, write clear user stories and acceptance criteria, and work closely with engineering, design and QA in an Agile environment to ship features iteratively. The role suits someone who enjoys the discovery side of product interviewing customers, challenging assumptions, and turning complex enterprise requirements into scalable product features. If you're a Product Manager who likes solving real problems, working closely with engineering teams, and seeing the impact of what you ship in the data, it could be worth a conversation.
Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Improve consistency and reduce avoidable rework for customers by using repeatable patterns, checklists and standards aligned to Claranet ways of working. Essential Roles & Responsibilities Technical Leadership & Delivery Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO Provide hands-on technical contribution and specialist support across Microsoft identity, security, endpoint and cloud platforms drawing on broader networking and architecture skills where customer engagements require it Behavioural Competencies Organisational & Behavioural Fit Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn Hands-On Mindset: Enjoys being on the keyboard solving technical challenges Customer Engagement: Exceptional presence and clarity when engaging with customers Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy Clear Communicator: Able to articulate complex problems simply and confidently Calm & Composed: Operates effectively in high-pressure or ambiguous situations Ownership & Accountability: Takes responsibility for delivering high-quality outcomes Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency Travel: Ability to travel to different sites and locations on a weekly basis Critical Competencies Technical Competencies (Essential) Strong architectural capability across Microsoft Azure and core Microsoft cloud services Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel) Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr) Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering Comfortable using AI tools to achieve outcomes (e.g., accelerating analysis, troubleshooting, automation and documentation) with appropriate security and data-handling practices Critical Competencies Technical Competencies (Desirable) Experience with distributed systems or modern application architectures Exposure to data engineering, observability platforms or edge networking Please note: You will be required to have been resident in the UK for five years prior to application and to hold or be prepared to undergo UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role.
Apr 26, 2026
Full time
Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Improve consistency and reduce avoidable rework for customers by using repeatable patterns, checklists and standards aligned to Claranet ways of working. Essential Roles & Responsibilities Technical Leadership & Delivery Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO Provide hands-on technical contribution and specialist support across Microsoft identity, security, endpoint and cloud platforms drawing on broader networking and architecture skills where customer engagements require it Behavioural Competencies Organisational & Behavioural Fit Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn Hands-On Mindset: Enjoys being on the keyboard solving technical challenges Customer Engagement: Exceptional presence and clarity when engaging with customers Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy Clear Communicator: Able to articulate complex problems simply and confidently Calm & Composed: Operates effectively in high-pressure or ambiguous situations Ownership & Accountability: Takes responsibility for delivering high-quality outcomes Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency Travel: Ability to travel to different sites and locations on a weekly basis Critical Competencies Technical Competencies (Essential) Strong architectural capability across Microsoft Azure and core Microsoft cloud services Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel) Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr) Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering Comfortable using AI tools to achieve outcomes (e.g., accelerating analysis, troubleshooting, automation and documentation) with appropriate security and data-handling practices Critical Competencies Technical Competencies (Desirable) Experience with distributed systems or modern application architectures Exposure to data engineering, observability platforms or edge networking Please note: You will be required to have been resident in the UK for five years prior to application and to hold or be prepared to undergo UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role.
Microsoft D365 Product Manager (CE & F&O) I am seeking a Dynamics 365 Product Manager to own D365 Finance & Operations and Customer Engagement as enterprise products across their full lifecycle in a multi-country, federated operating model. This is not a deep hands-on technical role, but requires strong technical fluency to: Clearly distinguish out-of-the-box capability vs. integration vs. customisation Protect the core solution blueprint and prevent unnecessary scope drift Govern a System Integrator and support partner to Microsoft best practice Core Accountability Own D365 (F&O + CE) as a product end-to-end: roadmap, backlog, releases, Microsoft One updates, and BAU change Act as the gatekeeper for scope, customisation, and deviations from standard Lead market-level backlog prioritisation across multiple countries Balance global standardisation ("vanilla") with genuine local regulatory or operational needs Stakeholder & Political Management (Critical) Strong ability to say no and manage stakeholder expectations Operate credibly across a federated, politically complex environment Align countries and business units back to a single core design Engage senior stakeholders while remaining delivery-focused Leadership & Governance Line management responsibility for: oSupply Chain Management BA oFinance BA oField Service / CE BA o(Potentially) MDM resource (longer-term reporting into Head of Data) Day-to-day governance of: oSystem Integrator (programme & BAU support) oSupport contract performance and delivery quality Ensure solution maturity, documentation, and operational discipline Dynamics 365 Experience (Required) Experience across both D365 F&O and CE is required oSome countries run both oOthers run F&O only, but CE experience remains essential Comfortable operating where CE is used for Field Service, not full CRM Key Module Experience D365 Finance & Operations Finance (all core finance modules) Supply Chain Management: oProcurement oInventory oWarehouse oProduct Information oAsset Management oSales D365 Customer Engagement Field Service (must-have) Sales Technical Profile Strong understanding of: oD365 architecture and integration patterns oCustomisation vs configuration trade-offs oRelease management and Microsoft One Version updates Able to challenge partners credibly without needing to design or build solutions Role Profile Product-led, not project-led Mid-level leadership role operating across regions and entities Strong commercial, governance, and prioritisation mindset Comfortable owning D365 as a long-term platform, not a one-off implementation If you are interested, please get in touch with Kamilla Ryan url removed Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 26, 2026
Full time
Microsoft D365 Product Manager (CE & F&O) I am seeking a Dynamics 365 Product Manager to own D365 Finance & Operations and Customer Engagement as enterprise products across their full lifecycle in a multi-country, federated operating model. This is not a deep hands-on technical role, but requires strong technical fluency to: Clearly distinguish out-of-the-box capability vs. integration vs. customisation Protect the core solution blueprint and prevent unnecessary scope drift Govern a System Integrator and support partner to Microsoft best practice Core Accountability Own D365 (F&O + CE) as a product end-to-end: roadmap, backlog, releases, Microsoft One updates, and BAU change Act as the gatekeeper for scope, customisation, and deviations from standard Lead market-level backlog prioritisation across multiple countries Balance global standardisation ("vanilla") with genuine local regulatory or operational needs Stakeholder & Political Management (Critical) Strong ability to say no and manage stakeholder expectations Operate credibly across a federated, politically complex environment Align countries and business units back to a single core design Engage senior stakeholders while remaining delivery-focused Leadership & Governance Line management responsibility for: oSupply Chain Management BA oFinance BA oField Service / CE BA o(Potentially) MDM resource (longer-term reporting into Head of Data) Day-to-day governance of: oSystem Integrator (programme & BAU support) oSupport contract performance and delivery quality Ensure solution maturity, documentation, and operational discipline Dynamics 365 Experience (Required) Experience across both D365 F&O and CE is required oSome countries run both oOthers run F&O only, but CE experience remains essential Comfortable operating where CE is used for Field Service, not full CRM Key Module Experience D365 Finance & Operations Finance (all core finance modules) Supply Chain Management: oProcurement oInventory oWarehouse oProduct Information oAsset Management oSales D365 Customer Engagement Field Service (must-have) Sales Technical Profile Strong understanding of: oD365 architecture and integration patterns oCustomisation vs configuration trade-offs oRelease management and Microsoft One Version updates Able to challenge partners credibly without needing to design or build solutions Role Profile Product-led, not project-led Mid-level leadership role operating across regions and entities Strong commercial, governance, and prioritisation mindset Comfortable owning D365 as a long-term platform, not a one-off implementation If you are interested, please get in touch with Kamilla Ryan url removed Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
About us The Merchant Taylors' Company dates from 1327, when it was formed as a social and religious organisation for tailors and linen-armourers dedicated to St John the Baptist. Today, it is a flourishing Livery Company whose members are dedicated to education, fraternity, and philanthropy. Volunteering is important for the health of the Merchant Taylors' Company, since the hands-on experience of volunteering binds members in an emotional commitment to what the Company stands for. Many of the Great XII Livery Companies prioritise volunteering, offering a wide range of opportunities from due diligence visits with grant applicant charities to longer term mentoring opportunities with our family of schools. At the heart of Merchant Taylors' Company lie the concepts of 'Fraternity, Philanthropy and Education'. Volunteering is vital to each pillar, enabling members to give their time and talent alongside their treasure. The Company is now at an exciting juncture where the groundwork to embed a more systematic approach to volunteering has been completed and the appetite within the Company has started to grow particularly across the Company's Education programme. The team is conscious that managing volunteering takes time, diplomacy and interpersonal skills and this role is pivotal to the success of volunteering for both Company members and partner organisations. About the role Reports to: Educational Grants and Relationship Manager Direct reports: None Place of work: The Hall (Bank, London) Contract type: Fixed-term and part-time (0.8 FTE). The working days and times can be flexible and some hybrid working may be possible. Some evening work will be required as well as occasional attendance at events outside of the employee's usual working hours (including at weekends). Some travel may be required within Greater London in connection with various aspects of the role. Occasional travel may be required within the UK. Overview of role: With your experience in events / project management and excellent communication and diplomatic skills, you will be the interface between the membership, your colleagues at Merchant Taylors' Company, our family of schools and our charitable partners. You will be responsible for developing and delivering an engaging, interesting and successful range of events for members to participate in. Job Description: Take a lead on the delivery and development of an annual programme of volunteering opportunities and education events aligned with existing initiatives and in collaboration with partner organisations and schools where appropriate. Work with the EGRM to co-ordinate the Trust's Livery Academy Award scheme: recruiting, training, and supporting member volunteers to ensure high-quality engagement. Take a lead on promotion of volunteering opportunities through the members' portal in good time, with appropriate explanation to encourage take up. Proactively identify barriers to participation from the membership, and develop innovative, accessible volunteering opportunities and methods to engage new audiences. Champion and promote the Company's volunteering and event initiatives by working, both with the Communications Manager and independently, to promote opportunities through compelling articles, e-newsletters, social media outreach, public talks and by representing or supporting Company staff at events. Take a lead on designing and creating appropriate training resources for all volunteer roles to manage expectations including, where appropriate, delivery of training. Support members with any queries relating to volunteering opportunities, offering members the chance to talk to MT staff. Ensure that all volunteer members have completed the MT safeguarding questionnaire before they are cleared for any opportunity and has been trained in appropriate MT policy areas (E.g. GDPR/safeguarding) To actively liaise and respond to School requirements to ensure volunteer members deliver excellent support for students. Collaborate closely with Company Schools and internal teams to identify opportunities and design high-quality, sustainable volunteering activities that support project goals and help achieve Company targets. To use the Membership portal to capture and analyse data about Company volunteering in order to evaluate cost/benefit of volunteering efforts, and tell the story of MT's volunteering impact to the MT membership. Gather and act on feedback from volunteers and participants to inform and improve the Company's volunteering and education strategies. Uphold the health, safety, and wellbeing of all volunteers and participants, following the Company's Health & Safety policies. To take a lead on the administration of Company Volunteering activities including DBS checks, budgeting, database management, website administration, project reporting and meetings. Work with colleagues to identify and co-ordinate other volunteering opportunities at the Company, including responding to enquiries, planning logistics, and delivering high-quality experiences. To undertake other duties as may be appropriate for the position to support the wider work of the Company. What we can offer you: 25 days holiday per annum plus Bank Holidays An additional up to five days off over the Christmas / New Year period A generous employer pension contribution of 10% of salary Free lunch in the office when the kitchen is operational "Perkbox" discount app A monthly gym / wellbeing allowance of £70 Private Medical Insurance Healthcare cash plan Electric Car scheme Cycle-to-work scheme Life Assurance Income Protection Insurance Person Specification We are looking for: Essential: Proven track record of project/events management, including planning, delivery, reporting, evaluation, budgets, and partnership working. Proven track record of working meaningfully with different stakeholders ie in a public-facing role. An excellent communicator with strong interpersonal and public engagement skills. Good diplomacy skills with the ability to inspire, listen and find a solution for all stakeholders. A proactive approach to solving problems and the ability to keep going until a solution is found which works for all. A do-er and a thinker; someone who is able to approach situations imaginatively but also spot, and implement, practical and workable solutions. Excellent organisational, planning and IT skills. Desirable: Experience developing and delivering volunteering and community programmes, working with a wide range of stakeholders. Experience of interacting with or working for a membership organisation Understanding of health & safety, safeguarding, and risk management in a volunteer setting. Experience of being a volunteer yourself. Miscellaneous: Willingness to work some evenings and weekends. How to apply Please submit your CV and a cover letter. Please don't use generative AI. Your cover letter should explain why you think you are a good fit for this role. Please send both CV and cover letter by an email via the button below. Interview dates and start date: We are actively recruiting for this role and will consider and interview applicants in the order in which they apply. The successful Candidate is to start as soon as possible.
Apr 26, 2026
Seasonal
About us The Merchant Taylors' Company dates from 1327, when it was formed as a social and religious organisation for tailors and linen-armourers dedicated to St John the Baptist. Today, it is a flourishing Livery Company whose members are dedicated to education, fraternity, and philanthropy. Volunteering is important for the health of the Merchant Taylors' Company, since the hands-on experience of volunteering binds members in an emotional commitment to what the Company stands for. Many of the Great XII Livery Companies prioritise volunteering, offering a wide range of opportunities from due diligence visits with grant applicant charities to longer term mentoring opportunities with our family of schools. At the heart of Merchant Taylors' Company lie the concepts of 'Fraternity, Philanthropy and Education'. Volunteering is vital to each pillar, enabling members to give their time and talent alongside their treasure. The Company is now at an exciting juncture where the groundwork to embed a more systematic approach to volunteering has been completed and the appetite within the Company has started to grow particularly across the Company's Education programme. The team is conscious that managing volunteering takes time, diplomacy and interpersonal skills and this role is pivotal to the success of volunteering for both Company members and partner organisations. About the role Reports to: Educational Grants and Relationship Manager Direct reports: None Place of work: The Hall (Bank, London) Contract type: Fixed-term and part-time (0.8 FTE). The working days and times can be flexible and some hybrid working may be possible. Some evening work will be required as well as occasional attendance at events outside of the employee's usual working hours (including at weekends). Some travel may be required within Greater London in connection with various aspects of the role. Occasional travel may be required within the UK. Overview of role: With your experience in events / project management and excellent communication and diplomatic skills, you will be the interface between the membership, your colleagues at Merchant Taylors' Company, our family of schools and our charitable partners. You will be responsible for developing and delivering an engaging, interesting and successful range of events for members to participate in. Job Description: Take a lead on the delivery and development of an annual programme of volunteering opportunities and education events aligned with existing initiatives and in collaboration with partner organisations and schools where appropriate. Work with the EGRM to co-ordinate the Trust's Livery Academy Award scheme: recruiting, training, and supporting member volunteers to ensure high-quality engagement. Take a lead on promotion of volunteering opportunities through the members' portal in good time, with appropriate explanation to encourage take up. Proactively identify barriers to participation from the membership, and develop innovative, accessible volunteering opportunities and methods to engage new audiences. Champion and promote the Company's volunteering and event initiatives by working, both with the Communications Manager and independently, to promote opportunities through compelling articles, e-newsletters, social media outreach, public talks and by representing or supporting Company staff at events. Take a lead on designing and creating appropriate training resources for all volunteer roles to manage expectations including, where appropriate, delivery of training. Support members with any queries relating to volunteering opportunities, offering members the chance to talk to MT staff. Ensure that all volunteer members have completed the MT safeguarding questionnaire before they are cleared for any opportunity and has been trained in appropriate MT policy areas (E.g. GDPR/safeguarding) To actively liaise and respond to School requirements to ensure volunteer members deliver excellent support for students. Collaborate closely with Company Schools and internal teams to identify opportunities and design high-quality, sustainable volunteering activities that support project goals and help achieve Company targets. To use the Membership portal to capture and analyse data about Company volunteering in order to evaluate cost/benefit of volunteering efforts, and tell the story of MT's volunteering impact to the MT membership. Gather and act on feedback from volunteers and participants to inform and improve the Company's volunteering and education strategies. Uphold the health, safety, and wellbeing of all volunteers and participants, following the Company's Health & Safety policies. To take a lead on the administration of Company Volunteering activities including DBS checks, budgeting, database management, website administration, project reporting and meetings. Work with colleagues to identify and co-ordinate other volunteering opportunities at the Company, including responding to enquiries, planning logistics, and delivering high-quality experiences. To undertake other duties as may be appropriate for the position to support the wider work of the Company. What we can offer you: 25 days holiday per annum plus Bank Holidays An additional up to five days off over the Christmas / New Year period A generous employer pension contribution of 10% of salary Free lunch in the office when the kitchen is operational "Perkbox" discount app A monthly gym / wellbeing allowance of £70 Private Medical Insurance Healthcare cash plan Electric Car scheme Cycle-to-work scheme Life Assurance Income Protection Insurance Person Specification We are looking for: Essential: Proven track record of project/events management, including planning, delivery, reporting, evaluation, budgets, and partnership working. Proven track record of working meaningfully with different stakeholders ie in a public-facing role. An excellent communicator with strong interpersonal and public engagement skills. Good diplomacy skills with the ability to inspire, listen and find a solution for all stakeholders. A proactive approach to solving problems and the ability to keep going until a solution is found which works for all. A do-er and a thinker; someone who is able to approach situations imaginatively but also spot, and implement, practical and workable solutions. Excellent organisational, planning and IT skills. Desirable: Experience developing and delivering volunteering and community programmes, working with a wide range of stakeholders. Experience of interacting with or working for a membership organisation Understanding of health & safety, safeguarding, and risk management in a volunteer setting. Experience of being a volunteer yourself. Miscellaneous: Willingness to work some evenings and weekends. How to apply Please submit your CV and a cover letter. Please don't use generative AI. Your cover letter should explain why you think you are a good fit for this role. Please send both CV and cover letter by an email via the button below. Interview dates and start date: We are actively recruiting for this role and will consider and interview applicants in the order in which they apply. The successful Candidate is to start as soon as possible.
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Apr 26, 2026
Full time
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Customer Service Centre Supervisor £38,000 - £45,000 Depending upon experience Gravesend Full Time, Permanent Monday to Friday Do you have strong team leadership skills? Have you worked in the electrical or mechanical industry before managing a helpdesk or scheduling/customer services team? Attega Group is currently partnering with our client in recruiting a Customer Service Centre Supervisor. This is a high-energy, high-pressure role at the core of our reactive service delivery. You will take ownership of the day-to-day running of the Customer Service Centre, keeping jobs moving, clients informed, and resources deployed quickly and effectively. You ll thrive on pace, problem-solving, and responsibility, bringing strong helpdesk and scheduling experience along with a proactive, solutions-led mindset. In return, our client is offering a salary of up to £45,000 P/A , depending on experience. Your responsibilities will include: Lead and oversee the day-to-day operation of the Customer Service Centre Manage high volume of reactive calls outs, managing client expectations and relationships Motivate, supervise, and support CSC Coordinators to schedule jobs efficiently, balancing location, priority, emergency response, and SLA commitments Assess field operatives technical skill sets to ensure the right resource is assigned to the right job, first time Ensure all job details and site-specific information are accurately captured and clearly communicated across internal systems. Ensuring clear communication across the full team. Own client communication, delivering proactive, professional, and positive updates at every stage. Work closely with Technical Managers and Supervisors to ensure jobs are controlled, progressed, and resolved efficiently Run engaging team meetings, reviewing KPIs, celebrating success, and driving continuous improvement Take a hands-on approach to problem-solving, providing clear, practical solutions to daily challenges Coach, mentor, and develop junior team members, setting clear expectations around customer service excellence Collaborate across departments to ensure smooth, end-to-end service delivery Manage call-out rotas and resource planning for out-of-hours and weekend services Work out of hours for one shift every eight weeks to support night CSC Coordinators, improve engagement, and maintain consistent performance Attend client meetings (in person and via Teams), confidently presenting KPIs and recent service performance Continuously review and improve processes to keep pace with a growing, evolving business The ideal candidate: Experienced in a helpdesk, scheduling, or service coordination environment Confident leading teams in a fast-moving, reactive service setting Positive, proactive, and solutions-focused with a strong can-do attitude Comfortable managing pressure, changing priorities, emergency work, and high client expectations A strong communicator who builds trust with clients and colleagues alike A team player who is prepared to step up, roll up their sleeves, and go the extra mile Highly organised, resilient, and decisive under pressure Ambitious, with a genuine desire to learn, grow, and progress within the business For more information on our Customer Service Centre Supervisor Liz Morgan role, please contact Liz in the Attega Group offices today!
Apr 26, 2026
Full time
Customer Service Centre Supervisor £38,000 - £45,000 Depending upon experience Gravesend Full Time, Permanent Monday to Friday Do you have strong team leadership skills? Have you worked in the electrical or mechanical industry before managing a helpdesk or scheduling/customer services team? Attega Group is currently partnering with our client in recruiting a Customer Service Centre Supervisor. This is a high-energy, high-pressure role at the core of our reactive service delivery. You will take ownership of the day-to-day running of the Customer Service Centre, keeping jobs moving, clients informed, and resources deployed quickly and effectively. You ll thrive on pace, problem-solving, and responsibility, bringing strong helpdesk and scheduling experience along with a proactive, solutions-led mindset. In return, our client is offering a salary of up to £45,000 P/A , depending on experience. Your responsibilities will include: Lead and oversee the day-to-day operation of the Customer Service Centre Manage high volume of reactive calls outs, managing client expectations and relationships Motivate, supervise, and support CSC Coordinators to schedule jobs efficiently, balancing location, priority, emergency response, and SLA commitments Assess field operatives technical skill sets to ensure the right resource is assigned to the right job, first time Ensure all job details and site-specific information are accurately captured and clearly communicated across internal systems. Ensuring clear communication across the full team. Own client communication, delivering proactive, professional, and positive updates at every stage. Work closely with Technical Managers and Supervisors to ensure jobs are controlled, progressed, and resolved efficiently Run engaging team meetings, reviewing KPIs, celebrating success, and driving continuous improvement Take a hands-on approach to problem-solving, providing clear, practical solutions to daily challenges Coach, mentor, and develop junior team members, setting clear expectations around customer service excellence Collaborate across departments to ensure smooth, end-to-end service delivery Manage call-out rotas and resource planning for out-of-hours and weekend services Work out of hours for one shift every eight weeks to support night CSC Coordinators, improve engagement, and maintain consistent performance Attend client meetings (in person and via Teams), confidently presenting KPIs and recent service performance Continuously review and improve processes to keep pace with a growing, evolving business The ideal candidate: Experienced in a helpdesk, scheduling, or service coordination environment Confident leading teams in a fast-moving, reactive service setting Positive, proactive, and solutions-focused with a strong can-do attitude Comfortable managing pressure, changing priorities, emergency work, and high client expectations A strong communicator who builds trust with clients and colleagues alike A team player who is prepared to step up, roll up their sleeves, and go the extra mile Highly organised, resilient, and decisive under pressure Ambitious, with a genuine desire to learn, grow, and progress within the business For more information on our Customer Service Centre Supervisor Liz Morgan role, please contact Liz in the Attega Group offices today!
Belmont Recruitment are currently looking for a Customer Liaison Officer / Complaints Officer to join Nottingham City Council's Housing Service on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities Investigate and resolve customer enquiries and complaints, providing clear written and verbal reports Ensure all complaints are managed in line with policy, escalating where necessary Act as the first point of contact for customer information, coordinating responses across teams Liaise with tenants regarding works programmes and investment plans Attend customer meetings, inductions, open days, and engagement events Gather and analyse tenant satisfaction data, identifying trends and areas for improvement Support the Project Manager with reports and action plans to enhance service performance Record and promote positive customer feedback to support service improvement Requirements: Strong communication and interpersonal skills Experience handling complaints, customer enquiries, or tenant liaison Full UK Drivers Licence Please reply with an up to date CV ASAP if this role would be of interest to you!
Apr 26, 2026
Contractor
Belmont Recruitment are currently looking for a Customer Liaison Officer / Complaints Officer to join Nottingham City Council's Housing Service on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities Investigate and resolve customer enquiries and complaints, providing clear written and verbal reports Ensure all complaints are managed in line with policy, escalating where necessary Act as the first point of contact for customer information, coordinating responses across teams Liaise with tenants regarding works programmes and investment plans Attend customer meetings, inductions, open days, and engagement events Gather and analyse tenant satisfaction data, identifying trends and areas for improvement Support the Project Manager with reports and action plans to enhance service performance Record and promote positive customer feedback to support service improvement Requirements: Strong communication and interpersonal skills Experience handling complaints, customer enquiries, or tenant liaison Full UK Drivers Licence Please reply with an up to date CV ASAP if this role would be of interest to you!
Role: Regional Health, Safety & Environment Business Partner (North) Location: North Of England Contract Type: Permanent Hours: 40 Hours - Flexible Time Salary: £40,000 Per Annum DOE Car Allowance: £5,000 The Regional SHE Business Partner plays a key role in delivering Restore Safety, Health and Environmental (SHE) strategy across a defined portfolio of sites within the Northern region. Working closely with Site and Regional Managers, the role focuses on embedding safe, compliant, and efficient ways of working. It provides practical guidance, coaching, and hands-on support to ensure SHE risks are effectively identified, managed, and mitigated. As part of a central, independent SHE function, the position strikes a balance between operational involvement and strategic business partnering. It supports operational teams in meeting legal and regulatory requirements while driving continuous improvement in safety culture and overall performance. The role contributes to both proactive and reactive SHE activities, with a strong emphasis on risk anticipation, data integrity, and early intervention helping to prevent incidents before they occur and enabling informed, data-driven decision-making. Key Responsibilities Provide practical SHE advice and support to site teams on day-to-day activities. Provide balanced support and challenge operational teams to ensure SHE standards are consistently met. Build strong working relationships with operational managers to support risk management. Conduct site visits, inspections, and engagement activities. Support delivery of SHE communications, briefings, and campaigns. Health & Safety Support implementation of the Health & Safety Management System aligned to ISO 45001 Assist in the development and review of risk assessments and safe systems of work. Support delivery and review of Fire Risk Assessments and associated actions across sites. Support contractor management processes, including RAMS and permit-to-work controls. Promote safe behaviours and increased reporting of near misses and safety observations. Essential NEBOSH General Certificate or equivalent Level 3 qualification Experience working with ISO 45001 and/or ISO 14001 systems. Experience in a Health & Safety role within an operational environment Working knowledge of UK Health & Safety legislation Experience supporting risk assessments, inspections, and incident investigations. Strong communication skills with the ability to engage operational teams. Ability to work independently across multiple sites. Full UK driving licence. What We Can Offer You: Life assurance Annual leave entitlement (starting with days + bank holidays) Contributory pension scheme Share save scheme Paid volunteer day Long service recognition Eyecare voucher Retail discounts Family leave Employee assistance programme Restore Commitment to Disability Confidence We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form. As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.
Apr 26, 2026
Full time
Role: Regional Health, Safety & Environment Business Partner (North) Location: North Of England Contract Type: Permanent Hours: 40 Hours - Flexible Time Salary: £40,000 Per Annum DOE Car Allowance: £5,000 The Regional SHE Business Partner plays a key role in delivering Restore Safety, Health and Environmental (SHE) strategy across a defined portfolio of sites within the Northern region. Working closely with Site and Regional Managers, the role focuses on embedding safe, compliant, and efficient ways of working. It provides practical guidance, coaching, and hands-on support to ensure SHE risks are effectively identified, managed, and mitigated. As part of a central, independent SHE function, the position strikes a balance between operational involvement and strategic business partnering. It supports operational teams in meeting legal and regulatory requirements while driving continuous improvement in safety culture and overall performance. The role contributes to both proactive and reactive SHE activities, with a strong emphasis on risk anticipation, data integrity, and early intervention helping to prevent incidents before they occur and enabling informed, data-driven decision-making. Key Responsibilities Provide practical SHE advice and support to site teams on day-to-day activities. Provide balanced support and challenge operational teams to ensure SHE standards are consistently met. Build strong working relationships with operational managers to support risk management. Conduct site visits, inspections, and engagement activities. Support delivery of SHE communications, briefings, and campaigns. Health & Safety Support implementation of the Health & Safety Management System aligned to ISO 45001 Assist in the development and review of risk assessments and safe systems of work. Support delivery and review of Fire Risk Assessments and associated actions across sites. Support contractor management processes, including RAMS and permit-to-work controls. Promote safe behaviours and increased reporting of near misses and safety observations. Essential NEBOSH General Certificate or equivalent Level 3 qualification Experience working with ISO 45001 and/or ISO 14001 systems. Experience in a Health & Safety role within an operational environment Working knowledge of UK Health & Safety legislation Experience supporting risk assessments, inspections, and incident investigations. Strong communication skills with the ability to engage operational teams. Ability to work independently across multiple sites. Full UK driving licence. What We Can Offer You: Life assurance Annual leave entitlement (starting with days + bank holidays) Contributory pension scheme Share save scheme Paid volunteer day Long service recognition Eyecare voucher Retail discounts Family leave Employee assistance programme Restore Commitment to Disability Confidence We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form. As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Apr 26, 2026
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Bathroom4Less is a rapidly growing omnichannel supplier to the e-commerce, plumbing, and retail sectors. We are looking for a forward-thinking, high-energy Trade Counter Sales Manager to lead our Tipton operation. This is a role for a "Modern Manager" - someone who isn't happy just waiting for the phone to ring. You will be a proactive leader who is happy to push the business forward, bridging the gap between our physical trade counter and our digital community. You will be responsible for driving site performance, building an excellent local trade presence, and using digital tools to keep our brand at the forefront of the trade landscape. Key Responsibilities Trade Counter Leadership and Sales: Drive Revenue: Take full ownership of the Tipton trade counter, hitting monthly targets by converting inquiries into high-value orders and maximising "add-on" sales. Expert Consultation: Provide high-level technical advice to tradespeople and contractors, ensuring they have the right products for the job. Pipeline Management: Proactively follow up on quotes and manage the sales lifecycle from the initial trade inquiry to final delivery / collection. Operational Excellence: Maintain a professional, efficient, and "trade-ready" environment. Ensure stock visibility is high, and the counter area is optimised for fast-paced service. Digital Growth and Social Media: Forward-Thinking Marketing: Use social media (TikTok, Facebook, Instagram) to showcase new stock arrivals, bulk-buy deals, and "behind-the-scenes" warehouse action. Engagement: Actively manage digital inquiries, turning "likes" and comments into site visits and account applications. The Ideal Candidate: Forward-Thinking Attitude: You are someone who looks for solutions, not excuses. You are happy to push boundaries and find new ways to grow the business. Experience: 3+ years in a senior trade sales environment (e.g. Plumbing, Electrical, KBB, or Builders Merchants). Digital Savvy: You are comfortable using a smartphone to promote the business. You understand that the modern trade customer is on social media, and you know how to reach them. Communication: A master of "trade talk." You can build instant rapport with plumbers and contractors, understanding their technical needs and pressure points. Benefits: Commission Structure: Rewarding your drive to grow the Tipton site. Pension Scheme. Holiday: 20 days holiday plus 8 Bank Holidays, plus an extra day off for your birthday. Growth Potential: Opportunities to progress within a rapidly expanding company that values innovative thinkers.
Apr 26, 2026
Full time
Bathroom4Less is a rapidly growing omnichannel supplier to the e-commerce, plumbing, and retail sectors. We are looking for a forward-thinking, high-energy Trade Counter Sales Manager to lead our Tipton operation. This is a role for a "Modern Manager" - someone who isn't happy just waiting for the phone to ring. You will be a proactive leader who is happy to push the business forward, bridging the gap between our physical trade counter and our digital community. You will be responsible for driving site performance, building an excellent local trade presence, and using digital tools to keep our brand at the forefront of the trade landscape. Key Responsibilities Trade Counter Leadership and Sales: Drive Revenue: Take full ownership of the Tipton trade counter, hitting monthly targets by converting inquiries into high-value orders and maximising "add-on" sales. Expert Consultation: Provide high-level technical advice to tradespeople and contractors, ensuring they have the right products for the job. Pipeline Management: Proactively follow up on quotes and manage the sales lifecycle from the initial trade inquiry to final delivery / collection. Operational Excellence: Maintain a professional, efficient, and "trade-ready" environment. Ensure stock visibility is high, and the counter area is optimised for fast-paced service. Digital Growth and Social Media: Forward-Thinking Marketing: Use social media (TikTok, Facebook, Instagram) to showcase new stock arrivals, bulk-buy deals, and "behind-the-scenes" warehouse action. Engagement: Actively manage digital inquiries, turning "likes" and comments into site visits and account applications. The Ideal Candidate: Forward-Thinking Attitude: You are someone who looks for solutions, not excuses. You are happy to push boundaries and find new ways to grow the business. Experience: 3+ years in a senior trade sales environment (e.g. Plumbing, Electrical, KBB, or Builders Merchants). Digital Savvy: You are comfortable using a smartphone to promote the business. You understand that the modern trade customer is on social media, and you know how to reach them. Communication: A master of "trade talk." You can build instant rapport with plumbers and contractors, understanding their technical needs and pressure points. Benefits: Commission Structure: Rewarding your drive to grow the Tipton site. Pension Scheme. Holiday: 20 days holiday plus 8 Bank Holidays, plus an extra day off for your birthday. Growth Potential: Opportunities to progress within a rapidly expanding company that values innovative thinkers.
Head of Investor Relations ( EMEA) About Keyrock Founded in 2017, Keyrock is a leading digital asset market maker with 220+ team members globally, representing 42 nationalities. We trade across 80+ exchanges and run desks in market making, options, OTC and DeFi. Keyrock, through its Asset & Wealth Management division, is introducing alternative investment funds, on-chain vaults and SMA solutions that provide systematic alpha, short liquidity windows and resilience in volatile digital asset markets. We're known for our tech-first approach and great Company culture, with both of which we are actively shaping the future of digital asset markets. The Opportunity Our Asset & Wealth Management division is seeking its first Head of Investor Relations to lead capital raising and investor engagement for its crypto investment strategies. The division sits within the broader Keyrock corporation, providing institutional infrastructure, credibility and growth backing. This is a hands-on, entrepreneurial role suited to an IR or capital raising professional who has already raised capital from Family Offices and HNWIs and is now ready to step into a broader leadership remit. Key Delivery Areas Capital Raising Lead capital raising efforts targeting Family Offices, HNWIs, and crypto-native allocators. Build, manage, and convert a robust investor pipeline. Conduct direct outreach, leverage existing networks and attend relevant industry events and conferences. Clearly articulate the investment strategy, performance and Keyrock platform to prospective investors. Investor Relations Act as the primary point of contact for existing and prospective investors. Manage the full investor lifecycle: onboarding, ongoing communication, and redemptions. Handle DDQs, RFIs and due diligence processes with Family Offices and private investors Maintain CRM and investor records. Grow the IR team to scale over time. Marketing & Communications Actively work with marketing to coordinate and attend conferences, investor events, and networking forums to originate new relationships and build a sustainable pipeline of Family Office and HNWI investors. Own the production and maintenance of investor materials (pitch decks, factsheets, updates). Support brand building for the Asset & Wealth Management arm within the Keyrock ecosystem. Work with senior management to refine messaging and fundraising strategy. Skills & Experience 5+ years' experience in investor relations, capital raising or business development within asset management, alternatives or crypto Demonstrable experience raising capital from Family Offices and HNWIs, with existing relationships within the FO/HNWI ecosystem Strong understanding of hedge fund or alternative investment structures Confident, credible communicator in investor-facing settings Self-starter with an entrepreneurial mindset and comfort operating in a lean team Our Offer Compensation will be appropriate for a growth-stage asset manager and structured to reward asset growth over time rather than seniority alone. Meaningful performance-based upside linked directly to capital raised and AUM growth. Long-term incentive potential as the strategy and AUM scale within the Keyrock platform. High autonomy and ownership in shaping the role and the AWM division. Global, flexible and collaborative environment. A robust WFA ( Work From Away ) policy. 25 days annual leave + parental leave + time-off for other emergencies that life throws at us. A culture that prioritises connection and shared purpose, brought to life through regular Asset management and company-wide off-sites in inspiring locations. This role is best suited to candidates who are motivated by building something, taking ownership, and participating in the upside of growth, rather than those seeking a fully built platform or top-tier IR compensation from day one. Our Promise As an employer we are committed to building a positive and collaborative work environment. We welcome employees of all backgrounds, and hire, reward and promote entirely based on merit and performance. Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock.
Apr 26, 2026
Full time
Head of Investor Relations ( EMEA) About Keyrock Founded in 2017, Keyrock is a leading digital asset market maker with 220+ team members globally, representing 42 nationalities. We trade across 80+ exchanges and run desks in market making, options, OTC and DeFi. Keyrock, through its Asset & Wealth Management division, is introducing alternative investment funds, on-chain vaults and SMA solutions that provide systematic alpha, short liquidity windows and resilience in volatile digital asset markets. We're known for our tech-first approach and great Company culture, with both of which we are actively shaping the future of digital asset markets. The Opportunity Our Asset & Wealth Management division is seeking its first Head of Investor Relations to lead capital raising and investor engagement for its crypto investment strategies. The division sits within the broader Keyrock corporation, providing institutional infrastructure, credibility and growth backing. This is a hands-on, entrepreneurial role suited to an IR or capital raising professional who has already raised capital from Family Offices and HNWIs and is now ready to step into a broader leadership remit. Key Delivery Areas Capital Raising Lead capital raising efforts targeting Family Offices, HNWIs, and crypto-native allocators. Build, manage, and convert a robust investor pipeline. Conduct direct outreach, leverage existing networks and attend relevant industry events and conferences. Clearly articulate the investment strategy, performance and Keyrock platform to prospective investors. Investor Relations Act as the primary point of contact for existing and prospective investors. Manage the full investor lifecycle: onboarding, ongoing communication, and redemptions. Handle DDQs, RFIs and due diligence processes with Family Offices and private investors Maintain CRM and investor records. Grow the IR team to scale over time. Marketing & Communications Actively work with marketing to coordinate and attend conferences, investor events, and networking forums to originate new relationships and build a sustainable pipeline of Family Office and HNWI investors. Own the production and maintenance of investor materials (pitch decks, factsheets, updates). Support brand building for the Asset & Wealth Management arm within the Keyrock ecosystem. Work with senior management to refine messaging and fundraising strategy. Skills & Experience 5+ years' experience in investor relations, capital raising or business development within asset management, alternatives or crypto Demonstrable experience raising capital from Family Offices and HNWIs, with existing relationships within the FO/HNWI ecosystem Strong understanding of hedge fund or alternative investment structures Confident, credible communicator in investor-facing settings Self-starter with an entrepreneurial mindset and comfort operating in a lean team Our Offer Compensation will be appropriate for a growth-stage asset manager and structured to reward asset growth over time rather than seniority alone. Meaningful performance-based upside linked directly to capital raised and AUM growth. Long-term incentive potential as the strategy and AUM scale within the Keyrock platform. High autonomy and ownership in shaping the role and the AWM division. Global, flexible and collaborative environment. A robust WFA ( Work From Away ) policy. 25 days annual leave + parental leave + time-off for other emergencies that life throws at us. A culture that prioritises connection and shared purpose, brought to life through regular Asset management and company-wide off-sites in inspiring locations. This role is best suited to candidates who are motivated by building something, taking ownership, and participating in the upside of growth, rather than those seeking a fully built platform or top-tier IR compensation from day one. Our Promise As an employer we are committed to building a positive and collaborative work environment. We welcome employees of all backgrounds, and hire, reward and promote entirely based on merit and performance. Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock.
Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As an Enterprise BDM, you will lead the engagement with enterprise-level clients across a defined territory/ sector, driving new business and expanding existing relationships. You ll act as a strategic advisor, consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of enterprise sales cycles, strong commercial acumen, and a proven ability to manage multi-stakeholder relationships across complex organizations. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches. What you ll be doing Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives. Own the end-to-end enterprise sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we re looking for Extensive experience in enterprise B2B sales, ideally within data, analytics, SaaS, or information services sectors. Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross-functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers. Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).
Apr 26, 2026
Full time
Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As an Enterprise BDM, you will lead the engagement with enterprise-level clients across a defined territory/ sector, driving new business and expanding existing relationships. You ll act as a strategic advisor, consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of enterprise sales cycles, strong commercial acumen, and a proven ability to manage multi-stakeholder relationships across complex organizations. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches. What you ll be doing Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives. Own the end-to-end enterprise sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we re looking for Extensive experience in enterprise B2B sales, ideally within data, analytics, SaaS, or information services sectors. Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross-functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers. Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).
Position: Social and Digital Media Creator Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London N4, with flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2, Charity You will start at the entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Our client is looking for a dynamic Social and Digital Media Creator to join their team. You'll be a real digital native, with experience delivering engaging campaigns across paid media, organic social media and email. Day to you'll manage, moderate and optimise the charity's digital channels and email communications - all integral shop windows for the brand. You will deliver accessible and inclusive content viewed millions of times by over 210,000 followers. Planning and delivering targeted social and paid media strategies is a key part of this role. You will lead social content production, create engaging videos, graphics, and community-focused posts to support people living with MS. The role also involves planning, writing, building, and sending targeted emails to key audiences using DotDigital, the charity's email service provider. The Social and Digital Media Creator generates and utilises channel and content insights to increase engagement, raise awareness, and drive conversions against KPIs. If you're a well-rounded social media expert looking to make a real difference, this charity woould love to hear from you! Closing date for applications: 9:00 on Monday 11th May 2026 Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Apr 26, 2026
Full time
Position: Social and Digital Media Creator Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London N4, with flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2, Charity You will start at the entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Our client is looking for a dynamic Social and Digital Media Creator to join their team. You'll be a real digital native, with experience delivering engaging campaigns across paid media, organic social media and email. Day to you'll manage, moderate and optimise the charity's digital channels and email communications - all integral shop windows for the brand. You will deliver accessible and inclusive content viewed millions of times by over 210,000 followers. Planning and delivering targeted social and paid media strategies is a key part of this role. You will lead social content production, create engaging videos, graphics, and community-focused posts to support people living with MS. The role also involves planning, writing, building, and sending targeted emails to key audiences using DotDigital, the charity's email service provider. The Social and Digital Media Creator generates and utilises channel and content insights to increase engagement, raise awareness, and drive conversions against KPIs. If you're a well-rounded social media expert looking to make a real difference, this charity woould love to hear from you! Closing date for applications: 9:00 on Monday 11th May 2026 Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
