We are looking for an amazing Store Manager to lead our lovely Bath team! As a Store Manager at Lucy & Yak, your role is to lead, manage and drive the success of your store by motivating & inspiring your team & building a community. You will always lead your team by example in creating outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop, motivate and support your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you are responsible for ensuring your store always embodies Lucy & Yaks ethics and ethos in all areas, from Visual Merchandising to Customer Service. What you'll be doing Leadership Provide strong leadership, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve individual and collective goals. Giving instant and consistent positive & constructive feedback to your team to enhance individual and team performance. Empowering your Assistant Manager to do the same. Play a leading role in the recruitment, training, and development of a high performing team. Manage, support, train and develop your team. You'll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible. Customer-Centric Approach Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Foster a customer focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Be the final point of escalation for customer queries and issues within your store. Ensuring that these are addressed and resolved promptly & always maintaining a focus on customer satisfaction. Sales Drive & motivate your team to meet sales targets/KPIs through incentives & training Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey Operational Excellence Oversee day-to-day retail operations, including staffing, sales, visual merchandising, and administration. Responsible for the day-to-day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary. Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals. Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop always looks as exciting and colourful as well as accessible to our customers. Attend weekly & quarterly management meetings Stock Management Responsible for effective stock management within your store & working alongside merchandising & warehouse teams to optimise inventory levels and stock holdings Enforce procedures to minimise stock discrepancies in your store and to ensure best selling product availability wherever possible Implement effective stock management procedures, stockroom organisation, line counts & stock takes Financial Management Analyse and interpret key performance indicators to drive informed decision making. Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded. Marketing, Events & Community Engagement Working with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts) Create exciting in store content with your team, managing your Store's social media platforms. Organising, staffing & running collaboration events in your store! What are we looking for? Previous Management experience of 2 years within a customer facing role is essential Friendly and approachable: Your warm demeanour and welcoming attitude are infectious! Passion for our brand: You're excited about Lucy & Yak's mission, products, and values. A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you. Leader: You are exceptional at motivating, developing and coaching a team to success Excellent communication and interpersonal skills. Proven ability to drive sales and achieve targets Good understanding of social media platforms (Instagram, Facebook, TikTok, etc) Good I.T skills - confident to use Word, Excel, social media applications & till systems Demonstrate resilience, work upon your own initiative and think quickly on your feet to resolve emergent issues. Experience mid long term planning would be a bonus Previous Fashion Retail Experience is highly desirable but not essential The fine print Salary based on experience Based in Bath 37.5 hours per week Fixed Term Contract - 12 month contract Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications. Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.
Apr 25, 2026
Full time
We are looking for an amazing Store Manager to lead our lovely Bath team! As a Store Manager at Lucy & Yak, your role is to lead, manage and drive the success of your store by motivating & inspiring your team & building a community. You will always lead your team by example in creating outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop, motivate and support your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you are responsible for ensuring your store always embodies Lucy & Yaks ethics and ethos in all areas, from Visual Merchandising to Customer Service. What you'll be doing Leadership Provide strong leadership, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve individual and collective goals. Giving instant and consistent positive & constructive feedback to your team to enhance individual and team performance. Empowering your Assistant Manager to do the same. Play a leading role in the recruitment, training, and development of a high performing team. Manage, support, train and develop your team. You'll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible. Customer-Centric Approach Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Foster a customer focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Be the final point of escalation for customer queries and issues within your store. Ensuring that these are addressed and resolved promptly & always maintaining a focus on customer satisfaction. Sales Drive & motivate your team to meet sales targets/KPIs through incentives & training Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey Operational Excellence Oversee day-to-day retail operations, including staffing, sales, visual merchandising, and administration. Responsible for the day-to-day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary. Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals. Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop always looks as exciting and colourful as well as accessible to our customers. Attend weekly & quarterly management meetings Stock Management Responsible for effective stock management within your store & working alongside merchandising & warehouse teams to optimise inventory levels and stock holdings Enforce procedures to minimise stock discrepancies in your store and to ensure best selling product availability wherever possible Implement effective stock management procedures, stockroom organisation, line counts & stock takes Financial Management Analyse and interpret key performance indicators to drive informed decision making. Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded. Marketing, Events & Community Engagement Working with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts) Create exciting in store content with your team, managing your Store's social media platforms. Organising, staffing & running collaboration events in your store! What are we looking for? Previous Management experience of 2 years within a customer facing role is essential Friendly and approachable: Your warm demeanour and welcoming attitude are infectious! Passion for our brand: You're excited about Lucy & Yak's mission, products, and values. A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you. Leader: You are exceptional at motivating, developing and coaching a team to success Excellent communication and interpersonal skills. Proven ability to drive sales and achieve targets Good understanding of social media platforms (Instagram, Facebook, TikTok, etc) Good I.T skills - confident to use Word, Excel, social media applications & till systems Demonstrate resilience, work upon your own initiative and think quickly on your feet to resolve emergent issues. Experience mid long term planning would be a bonus Previous Fashion Retail Experience is highly desirable but not essential The fine print Salary based on experience Based in Bath 37.5 hours per week Fixed Term Contract - 12 month contract Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications. Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.
We have an exciting opportunity for a positive and ambitious Supervisor to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager and bring a sense of fun and a click apply for full job details
Apr 24, 2026
Full time
We have an exciting opportunity for a positive and ambitious Supervisor to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager and bring a sense of fun and a click apply for full job details
Assistant Manager Retail Bristol £29,000 + Bonus Ready to take the next step as an Assistant Manager in a fast paced retail environment where you can really develop and progress? We are recruiting for an Assistant Manager to join a busy, customer focused retail store in Bristol. This is a great opportunity for an experienced Assistant Manager or Supervisor who wants more responsibility, more d click apply for full job details
Apr 24, 2026
Full time
Assistant Manager Retail Bristol £29,000 + Bonus Ready to take the next step as an Assistant Manager in a fast paced retail environment where you can really develop and progress? We are recruiting for an Assistant Manager to join a busy, customer focused retail store in Bristol. This is a great opportunity for an experienced Assistant Manager or Supervisor who wants more responsibility, more d click apply for full job details
Location: Designate Role, Bristol area - willing to travel to a variety of store Hours per Week: 39 hours Shift pattern: Full-time - flexible shift patterns across mornings; afternoons; evenings and weekends, which will be discussed further at interview Salary: £32,600 per annum, plus generous bonus scheme If you love retail, you're in the right place. Are you looking to join a great place to work? We are recruiting for an Assistant Manager Designate to join the team! Let's talk about the job: No two days are the same here at Savers and the ideal Savers Assistant Manager Designate would ensure that they are creating an environment that is warm, supportive, and welcoming of ideas. You will inspire your store teams to deliver exceptional results and develop their skills set further. The challenge doesn't stop there - our ASMDs are well known in their area, as they get the opportunity to connect with their local community and build important connections. Let's talk about the benefits: Up to 33 days holiday entitlement Enhanced policies such as company sick pay, maternity/parental/adoption leave and pregnancy loss. Wagestream - access to an app that gives you power over your pay and supports financial wellbeing Aviva Digicare Workplace+ - access to free digital healthcare services such as digital GP appointments and mental health consultations Discount deals with over 3,000 retailers, including a discount card with our sister company, Superdrug Employee Assistance Programme with Retail Trust Your career, your way - a clear progression plan, steered by us and driven by you! Let's talk about you: Are you able to drive? Do you have 1+ years of retail management experience? Have great delegation skills to get the job done? If you can say yes to all those things - whilst keeping people at the heart of everything you do - then this could be the career opportunity you have been searching for! Next steps If your application gives us that bargain buzz, you will be contacted to arrange a phone interview within 14 days of application. Good luck! Here at Savers, we love inclusivity. If you need any adjustments to support you through your candidate journey, please email us:
Apr 23, 2026
Contractor
Location: Designate Role, Bristol area - willing to travel to a variety of store Hours per Week: 39 hours Shift pattern: Full-time - flexible shift patterns across mornings; afternoons; evenings and weekends, which will be discussed further at interview Salary: £32,600 per annum, plus generous bonus scheme If you love retail, you're in the right place. Are you looking to join a great place to work? We are recruiting for an Assistant Manager Designate to join the team! Let's talk about the job: No two days are the same here at Savers and the ideal Savers Assistant Manager Designate would ensure that they are creating an environment that is warm, supportive, and welcoming of ideas. You will inspire your store teams to deliver exceptional results and develop their skills set further. The challenge doesn't stop there - our ASMDs are well known in their area, as they get the opportunity to connect with their local community and build important connections. Let's talk about the benefits: Up to 33 days holiday entitlement Enhanced policies such as company sick pay, maternity/parental/adoption leave and pregnancy loss. Wagestream - access to an app that gives you power over your pay and supports financial wellbeing Aviva Digicare Workplace+ - access to free digital healthcare services such as digital GP appointments and mental health consultations Discount deals with over 3,000 retailers, including a discount card with our sister company, Superdrug Employee Assistance Programme with Retail Trust Your career, your way - a clear progression plan, steered by us and driven by you! Let's talk about you: Are you able to drive? Do you have 1+ years of retail management experience? Have great delegation skills to get the job done? If you can say yes to all those things - whilst keeping people at the heart of everything you do - then this could be the career opportunity you have been searching for! Next steps If your application gives us that bargain buzz, you will be contacted to arrange a phone interview within 14 days of application. Good luck! Here at Savers, we love inclusivity. If you need any adjustments to support you through your candidate journey, please email us:
Supervisor Sports Retail Bristol Up to £31,000 OTE High Volume Store Ready to step up in a fast paced sports retail store with clear progression to Store Manager? We are recruiting a Supervisor for a high performing store in Bristol. This is a great opportunity for a Supervisor or Assistant Manager who thrives in a busy environment and wants to progress. What's in it for you? Up to £31,000 OTE Staff discount across leading sports and lifestyle brands 33 days holiday with option to buy more Structured training and development Clear progression into Store Manager The role: Support the leadership team in driving performance Lead the team on the shop floor during busy periods Deliver results across sales and KPIs Maintain standards across VM, stock and operations Step up to run the store when needed About you: Supervisor or Assistant Manager in retail Experience in a fast paced or high volume store Commercial, hands on and results driven Confident leading a team If you are ready to step up in sports retail, apply now. Immediate interviews available. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35723
Apr 22, 2026
Full time
Supervisor Sports Retail Bristol Up to £31,000 OTE High Volume Store Ready to step up in a fast paced sports retail store with clear progression to Store Manager? We are recruiting a Supervisor for a high performing store in Bristol. This is a great opportunity for a Supervisor or Assistant Manager who thrives in a busy environment and wants to progress. What's in it for you? Up to £31,000 OTE Staff discount across leading sports and lifestyle brands 33 days holiday with option to buy more Structured training and development Clear progression into Store Manager The role: Support the leadership team in driving performance Lead the team on the shop floor during busy periods Deliver results across sales and KPIs Maintain standards across VM, stock and operations Step up to run the store when needed About you: Supervisor or Assistant Manager in retail Experience in a fast paced or high volume store Commercial, hands on and results driven Confident leading a team If you are ready to step up in sports retail, apply now. Immediate interviews available. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35723
Supervisor Sports Retail Bristol Up to £31,000 OTE High Volume Store Ready to step up in a fast paced sports retail store with clear progression to Store Manager? We are recruiting a Supervisor for a high performing store in Bristol. This is a great opportunity for a Supervisor or Assistant Manager who thrives in a busy environment and wants to progress click apply for full job details
Apr 22, 2026
Full time
Supervisor Sports Retail Bristol Up to £31,000 OTE High Volume Store Ready to step up in a fast paced sports retail store with clear progression to Store Manager? We are recruiting a Supervisor for a high performing store in Bristol. This is a great opportunity for a Supervisor or Assistant Manager who thrives in a busy environment and wants to progress click apply for full job details
Posted Monday, November 17, 2025 at 12:00 AM About the Role We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals. Key Responsibilities Assist the Store Manager in overseeing daily store operations, including opening/closing procedures, merchandising, and cash handling Support the Store Manager in achieving sales targets, KPIs, and profitability goals Supervise, coach, and motivate staff to deliver exceptional customer service Help manage employee scheduling, training, and performance evaluations Ensure compliance with company policies, health and safety standards, and loss prevention practices Handle customer inquiries and complaints professionally to ensure a positive shopping experience Monitor inventory levels, assist with stock replenishment, and maintain visual merchandising standards Step in as acting Store Manager when required Qualifications Previous experience in retail leadership, supervisory, or keyholder roles preferred Strong interpersonal and communication skills with the ability to lead and inspire a team Solid organizational and problem solving abilities Comfortable working in a fast paced retail environment Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools Flexible availability, including evenings, weekends, and holidays What We Offer Competitive pay Opportunities for growth and career development A supportive and team oriented work environment About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off cuts and forever transformed the future of footwear. Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee . And every pair we design today uses the same ground breaking combination of invention and craftsmanship that started it all. Progress is woven into our DNA. Whether we're pioneering cutting edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward. Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too.
Apr 21, 2026
Full time
Posted Monday, November 17, 2025 at 12:00 AM About the Role We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals. Key Responsibilities Assist the Store Manager in overseeing daily store operations, including opening/closing procedures, merchandising, and cash handling Support the Store Manager in achieving sales targets, KPIs, and profitability goals Supervise, coach, and motivate staff to deliver exceptional customer service Help manage employee scheduling, training, and performance evaluations Ensure compliance with company policies, health and safety standards, and loss prevention practices Handle customer inquiries and complaints professionally to ensure a positive shopping experience Monitor inventory levels, assist with stock replenishment, and maintain visual merchandising standards Step in as acting Store Manager when required Qualifications Previous experience in retail leadership, supervisory, or keyholder roles preferred Strong interpersonal and communication skills with the ability to lead and inspire a team Solid organizational and problem solving abilities Comfortable working in a fast paced retail environment Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools Flexible availability, including evenings, weekends, and holidays What We Offer Competitive pay Opportunities for growth and career development A supportive and team oriented work environment About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off cuts and forever transformed the future of footwear. Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee . And every pair we design today uses the same ground breaking combination of invention and craftsmanship that started it all. Progress is woven into our DNA. Whether we're pioneering cutting edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward. Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too.
Retail Sales Assistant - Keyholder 12 hour contract Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Our Perks Are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers. Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Become a Retail Sales Assistant As a Retail Sales Assistant at The Works, you'll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play!You'll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.Some of our colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products - That's super cool with us! Our Culture The Works is an awesome place to well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic?you.Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!We are one team. You won't find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other. Skills / Behaviours That Will Set You Apart Genuine and authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock magician : You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Keyholder Responsibilities If you're over 18, you'll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc), but don't worry we'll train you to do this.There are a lot of valuable skills to learn here that will benefit you in the future. You'll also receive our additional keyholding pay enhancement when holding keys. Under 18? That's cool. If you're under 18, you won't be able to complete keyholding duties just yet, but when you reach your 18th birthday, we'll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we'll be happy to help!
Oct 07, 2025
Full time
Retail Sales Assistant - Keyholder 12 hour contract Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Our Perks Are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers. Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Become a Retail Sales Assistant As a Retail Sales Assistant at The Works, you'll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play!You'll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.Some of our colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products - That's super cool with us! Our Culture The Works is an awesome place to well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic?you.Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!We are one team. You won't find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other. Skills / Behaviours That Will Set You Apart Genuine and authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock magician : You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Keyholder Responsibilities If you're over 18, you'll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc), but don't worry we'll train you to do this.There are a lot of valuable skills to learn here that will benefit you in the future. You'll also receive our additional keyholding pay enhancement when holding keys. Under 18? That's cool. If you're under 18, you won't be able to complete keyholding duties just yet, but when you reach your 18th birthday, we'll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we'll be happy to help!
We're currently recruiting a dedicated Stores Delivery Assistant to help ensure the smooth running of the operations in Defence on a full time basis, contracted to 35 hours per week. As a Stores Delivery Assistant, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you bring your spark to Defence? Here's what you need to know before applying: Your key responsibilities will include: Perform cleaning and maintenance in stores, CFB, and public areas per service agreements. Ensure you are aware of & comply with all client & company health & safety procedures and standards at all times. Maintain and update all Food Safety and Health & Safety paperwork correctly when required. Reporting any issues to your Manager, including all accidents and near misses. Maintain cleanliness and address health and safety hazards promptly. Responsible for the control, issue, and receipt of all food deliveries. Process orders via nominated systems and use the correct approved Compass vendors Check invoices and delivery notes and report any anomalies to your line manager Responsible for all unit stock transfers, including completion of weekly stock counting Ensure the correct storage, control and use of all machinery and equipment, cleaning materials and relevant chemicals. To observe and comply with all company and unit profit protection procedures, reporting any issues to your line manager To take personal responsibility for correcting customer or client service problems Ensure accurate display of promotional materials and merchandising, while complying with legal labeling requirements. Ensure all company owned vehicles are maintained in accordance with company standards. Ensure all paperwork associated with company vehicles is completed and submitted as required and in accordance with company procedures. Deliver hospitality requests as required around the ABW estate, in addition ensuring all items are collected in post event. Essential: A good communicator, able to liaise confidently with customers and engage with team members Self-motivated and able to work unsupervised A positive attitude and committed to high levels of customer care An enthusiastic individual with a passion for working in a catering environment High standards of personal hygiene Able to speak & understand English Able to work flexibly in line with business requirements Able to undertake a range of manual cleaning duties Follows the right procedures and challenges unsafe behaviour Shares knowledge and experience with other team members Full Driving Licence Required Desirable: Previous experience in administrative roles Excellent working knowledge of Word, Excel and PowerPoint Integrity and the ability to maintain a high level of confidentiality A good command of written and spoken English Proven track record in planning, organisation and time management Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com WJ Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Oct 02, 2025
Full time
We're currently recruiting a dedicated Stores Delivery Assistant to help ensure the smooth running of the operations in Defence on a full time basis, contracted to 35 hours per week. As a Stores Delivery Assistant, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you bring your spark to Defence? Here's what you need to know before applying: Your key responsibilities will include: Perform cleaning and maintenance in stores, CFB, and public areas per service agreements. Ensure you are aware of & comply with all client & company health & safety procedures and standards at all times. Maintain and update all Food Safety and Health & Safety paperwork correctly when required. Reporting any issues to your Manager, including all accidents and near misses. Maintain cleanliness and address health and safety hazards promptly. Responsible for the control, issue, and receipt of all food deliveries. Process orders via nominated systems and use the correct approved Compass vendors Check invoices and delivery notes and report any anomalies to your line manager Responsible for all unit stock transfers, including completion of weekly stock counting Ensure the correct storage, control and use of all machinery and equipment, cleaning materials and relevant chemicals. To observe and comply with all company and unit profit protection procedures, reporting any issues to your line manager To take personal responsibility for correcting customer or client service problems Ensure accurate display of promotional materials and merchandising, while complying with legal labeling requirements. Ensure all company owned vehicles are maintained in accordance with company standards. Ensure all paperwork associated with company vehicles is completed and submitted as required and in accordance with company procedures. Deliver hospitality requests as required around the ABW estate, in addition ensuring all items are collected in post event. Essential: A good communicator, able to liaise confidently with customers and engage with team members Self-motivated and able to work unsupervised A positive attitude and committed to high levels of customer care An enthusiastic individual with a passion for working in a catering environment High standards of personal hygiene Able to speak & understand English Able to work flexibly in line with business requirements Able to undertake a range of manual cleaning duties Follows the right procedures and challenges unsafe behaviour Shares knowledge and experience with other team members Full Driving Licence Required Desirable: Previous experience in administrative roles Excellent working knowledge of Word, Excel and PowerPoint Integrity and the ability to maintain a high level of confidentiality A good command of written and spoken English Proven track record in planning, organisation and time management Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com WJ Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
The role of Deputy Manager is to bring commercial drive, operational excellence, and outstanding customer service to our store. In this role, you'll work closely with the Store Manager to inspire and motivate the team while adding real value to the business. This international premium retailer & brand has been established for over 80 years and has continued success in Europe & Asia. This store provides an exciting array of luxury products and a premium experience with their carefully edited collection of their European merchandise including fashion & accessories. Key Responsibilities of this Deputy Manager: Support the Store Manager in motivating and guiding the team to deliver strong results. Drive sales and performance through exceptional customer service, effective visual merchandising, and team development. Create a positive workplace where the team can excel and customers enjoy a seamless experience. Lead by example with enthusiasm, passion, and a positive attitude. Embrace the hands-on nature of the role, including tasks such as early deliveries, stockroom management, manual handling. Maintain high standards of store presentation and visual merchandising. Monitor performance and trends, taking proactive action with stock management and floor layouts. Complete administrative duties accurately and on time, always adhering to company policies and procedures. To be successful in this Deputy Manager : Ideally having Supervisor, Assistant store manager experience. Proficient in Microsoft Office with strong computer literacy skills. Proven leadership experience within a retail environment. Background in delivering one-to-one, premium, sales-focused customer experiences. Solid understanding of retail KPIs and performance metrics. Benefits of this Deputy Manager : A defined career path. Bonus Paid holidays Medical, dental, vision, life insurance Employee discounts on products This is a great opportunity as part of your career progression and be part of an evolving business. If you have the right skills based on the description above please apply by sending your CV today quoting the reference no.JO-49 We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Sep 26, 2025
Full time
The role of Deputy Manager is to bring commercial drive, operational excellence, and outstanding customer service to our store. In this role, you'll work closely with the Store Manager to inspire and motivate the team while adding real value to the business. This international premium retailer & brand has been established for over 80 years and has continued success in Europe & Asia. This store provides an exciting array of luxury products and a premium experience with their carefully edited collection of their European merchandise including fashion & accessories. Key Responsibilities of this Deputy Manager: Support the Store Manager in motivating and guiding the team to deliver strong results. Drive sales and performance through exceptional customer service, effective visual merchandising, and team development. Create a positive workplace where the team can excel and customers enjoy a seamless experience. Lead by example with enthusiasm, passion, and a positive attitude. Embrace the hands-on nature of the role, including tasks such as early deliveries, stockroom management, manual handling. Maintain high standards of store presentation and visual merchandising. Monitor performance and trends, taking proactive action with stock management and floor layouts. Complete administrative duties accurately and on time, always adhering to company policies and procedures. To be successful in this Deputy Manager : Ideally having Supervisor, Assistant store manager experience. Proficient in Microsoft Office with strong computer literacy skills. Proven leadership experience within a retail environment. Background in delivering one-to-one, premium, sales-focused customer experiences. Solid understanding of retail KPIs and performance metrics. Benefits of this Deputy Manager : A defined career path. Bonus Paid holidays Medical, dental, vision, life insurance Employee discounts on products This is a great opportunity as part of your career progression and be part of an evolving business. If you have the right skills based on the description above please apply by sending your CV today quoting the reference no.JO-49 We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Store Manager & Community Events Lead Cabot Circus Up to £40,000 +Benefits Are you ready to take the next step in your retail career while also making a real impact in the local community? A growing, youth-focused fashion retailer is looking for a confident and enthusiastic Retail Team Lead & Community Events Coordinator to take the reins of our flagship store in Cabot Circus and help bring our brand to life through exciting in-store activations and local events. The Role This is a unique dual-focus position. Your primary responsibility will be leading daily retail operations, ensuring smooth store performance, motivating a small team, and delivering an outstanding customer experience. At the same time, you'll also contribute to planning and delivering creative, community-focused events that engage our audience and strengthen our local presence. You will spend 1 day a week out of store in HQ building relationships, collaborating and staying connected with the founders and the head office team. Store Manager Responsibilities Retail Leadership: Lead the sales assistant team during shifts and manage daily store operations. Deliver exceptional, brand-aligned customer service. Drive commercial success through team motivation and KPI achievement. Oversee opening/closing procedures, cash handling, and daily reporting. Maintain high visual merchandising standards and stock accuracy. Community Engagement: Support the planning and execution of in-store events, pop-ups, and local collaborations. Help with event logistics and staffing to ensure smooth delivery. Identify opportunities to enhance customer experience and community engagement Build genuine connections with local customers, communities, and creatives. About You Must-Haves as a Store Manager: Proven experience as a store manager in a retail, customer-facing role. Strong team leadership and motivational skills. Sales-driven with a sharp focus on KPIs. Excellent organisation and communication. Calm, solutions-focused, and adaptable in a fast-paced environment. Availability for flexible working across weekdays, weekends, and evenings. Experience in coordinating or supporting community events. What's In It for You A chance to step into a leadership role and drive store success. Involvement in exciting community initiatives and brand activations. A supportive, creative, and energetic work environment. Staff discount and early access to new collections. A genuine opportunity for progression, to collaborate with the founders and Head office team and support their growth to open new stores in the future Ready to lead a team and bring a brand to life in the community? We'd love to hear from you. Apply today to start your journey in a role where retail meets real connection. Store Manager & Community Events Lead Cabot Circus Up to £40,000 +Benefits BBBH34338
Sep 24, 2025
Full time
Store Manager & Community Events Lead Cabot Circus Up to £40,000 +Benefits Are you ready to take the next step in your retail career while also making a real impact in the local community? A growing, youth-focused fashion retailer is looking for a confident and enthusiastic Retail Team Lead & Community Events Coordinator to take the reins of our flagship store in Cabot Circus and help bring our brand to life through exciting in-store activations and local events. The Role This is a unique dual-focus position. Your primary responsibility will be leading daily retail operations, ensuring smooth store performance, motivating a small team, and delivering an outstanding customer experience. At the same time, you'll also contribute to planning and delivering creative, community-focused events that engage our audience and strengthen our local presence. You will spend 1 day a week out of store in HQ building relationships, collaborating and staying connected with the founders and the head office team. Store Manager Responsibilities Retail Leadership: Lead the sales assistant team during shifts and manage daily store operations. Deliver exceptional, brand-aligned customer service. Drive commercial success through team motivation and KPI achievement. Oversee opening/closing procedures, cash handling, and daily reporting. Maintain high visual merchandising standards and stock accuracy. Community Engagement: Support the planning and execution of in-store events, pop-ups, and local collaborations. Help with event logistics and staffing to ensure smooth delivery. Identify opportunities to enhance customer experience and community engagement Build genuine connections with local customers, communities, and creatives. About You Must-Haves as a Store Manager: Proven experience as a store manager in a retail, customer-facing role. Strong team leadership and motivational skills. Sales-driven with a sharp focus on KPIs. Excellent organisation and communication. Calm, solutions-focused, and adaptable in a fast-paced environment. Availability for flexible working across weekdays, weekends, and evenings. Experience in coordinating or supporting community events. What's In It for You A chance to step into a leadership role and drive store success. Involvement in exciting community initiatives and brand activations. A supportive, creative, and energetic work environment. Staff discount and early access to new collections. A genuine opportunity for progression, to collaborate with the founders and Head office team and support their growth to open new stores in the future Ready to lead a team and bring a brand to life in the community? We'd love to hear from you. Apply today to start your journey in a role where retail meets real connection. Store Manager & Community Events Lead Cabot Circus Up to £40,000 +Benefits BBBH34338
This is an exciting opportunity an Assistant Manager for a reputable self-storage company. You will work with the Store Manager to assist with the development of sales activities and provide customers an excellent level of service. A diverse role promoting sales for a reputable company as an Assistant Manager with; An excellent career in a stable, growing business Investment in your training and prog click apply for full job details
Sep 22, 2025
Full time
This is an exciting opportunity an Assistant Manager for a reputable self-storage company. You will work with the Store Manager to assist with the development of sales activities and provide customers an excellent level of service. A diverse role promoting sales for a reputable company as an Assistant Manager with; An excellent career in a stable, growing business Investment in your training and prog click apply for full job details
