Cash Collections Driver (CVIT Officer) at Bristol Waste Company SALARY:£13.95 per hour HOURS:37 hours per week, Monday - Friday (with occasional Saturday working as overtime) LOCATION:Brunel Lock, Bristol Cash Collections Driver (CVIT Officer) About Bristol Waste Company: What we do is important - we're here to keep Bristol, and beyond, clean, and safe. We do this for our city's residents, workers, visitors, and businesses. Our work helps deliver Bristol's sustainability targets in partnership with the council. Bristol Waste's commercial operation, where we serve businesses and organisations across the region, is also growing. Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year. We want people who share our values and want to work with us to drive our business forward. Purpose of the role: To carry out collections on Pay & Display Machines Cash Boxes. To collect and deliver monies to all other external customers in accordance with their service level agreements Key Responsibilities: Meet client service requirements by collecting, delivering, cash on behalf of customer base Ensure the standard operational procedures are adhered to when undertaking duties and recommend any changes to improve security within the section Comply with all SIA, Internal Safe Working Procedures and Assignment Instructions and health & safety policies and procedures. Ensure the safe keeping of all operational equipment allocated for daily duties. Ensure the road worthiness of all vehicles assigned both before and after each shift, all defects should be reported to CVIT co-ordinator Report all machinery faults identified during the cash collecting/counting process to the CVIT Team Leader. Work closely with CVIT colleagues/team to ensure all KPI s are achieved. Essential Requirements for the Role: (Security experience NOT essential, delivery or collection driving experience welcome) Ability to gain a DBS certificate A Full UK Driving Licence Able to demonstrate knowledge and understanding of Health and Safety in the workplace. Good numeracy and literacy skills to assist with the recording and imparting of information clearly and concisely for the purpose of completing log sheets and incident reports with meticulous care for detail and accuracy Physically capable of lifting items weighing up to 15 kg Ability to communicate in a confident and assured manner with Council staff, work colleagues and members of the general public including the ability to converse with citizens in spoken English, or through a BSL interpreter Able to demonstrate knowledge and/or experience of equalities and diversity issues. Have a working knowledge of Microsoft Office, including: Outlook, Word, Excel, Internet Explorer, and have a willingness to learn new applications and technology as appropriate. Multi Drop or similar driving experience Full Job Description can be provided upon request. To be a successful member of our security team, you will need to pass full Vero screening. This involves the requirement of various documents and checks. Please see below an indication of what is needed: Documents: SIA Licence Proof of Address Passport and Driving Licence (If Applicable) Recent bank statement You will require internet access and an email address to access the portal. Once logged in: You will need to provide 5-10 years address history and employment history including contact details and dates of employment. You will need to declare any criminal record history you have and any previous names you've held. You will need to complete a fitness declaration and questionnaire A credit check is completed so you will need to declare any adverse credit and be aware that if you do have an issue, it will be flagged. A global sanctions check is also completed Annual leave package of 25 days plus 8 bank holidays. Employer contribution of 5% into the company pension scheme. Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business. Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues. Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme. Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser. Employee recognition 'Stand Out Award' and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent. We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation. All colleagues receive free access to our Reward Gateway discount scheme, helping you make your money go further with savings at over 900 retailers. It's one of the ways we support smart spending and everyday wellbeing. Everyone belongs: At Bristol Waste everyone belongs - we are proud of being a truly inclusive organisation. We give fair and equal consideration to all applications. We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence. Important note on applying: Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications. Due to the high volume of interest, we won't be able to receive late applications and we are currently unable to respond to all who apply. If you haven't heard from us within three weeks of the closing date, it unfortunately means you won't be invited to interview on this occasion. Contact us: Please contact our People Services team to discuss this role, your application, or any reasonable adjustments and support in applying for this position: Thank you for your interest in joining Bristol Waste Company.
May 04, 2026
Full time
Cash Collections Driver (CVIT Officer) at Bristol Waste Company SALARY:£13.95 per hour HOURS:37 hours per week, Monday - Friday (with occasional Saturday working as overtime) LOCATION:Brunel Lock, Bristol Cash Collections Driver (CVIT Officer) About Bristol Waste Company: What we do is important - we're here to keep Bristol, and beyond, clean, and safe. We do this for our city's residents, workers, visitors, and businesses. Our work helps deliver Bristol's sustainability targets in partnership with the council. Bristol Waste's commercial operation, where we serve businesses and organisations across the region, is also growing. Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year. We want people who share our values and want to work with us to drive our business forward. Purpose of the role: To carry out collections on Pay & Display Machines Cash Boxes. To collect and deliver monies to all other external customers in accordance with their service level agreements Key Responsibilities: Meet client service requirements by collecting, delivering, cash on behalf of customer base Ensure the standard operational procedures are adhered to when undertaking duties and recommend any changes to improve security within the section Comply with all SIA, Internal Safe Working Procedures and Assignment Instructions and health & safety policies and procedures. Ensure the safe keeping of all operational equipment allocated for daily duties. Ensure the road worthiness of all vehicles assigned both before and after each shift, all defects should be reported to CVIT co-ordinator Report all machinery faults identified during the cash collecting/counting process to the CVIT Team Leader. Work closely with CVIT colleagues/team to ensure all KPI s are achieved. Essential Requirements for the Role: (Security experience NOT essential, delivery or collection driving experience welcome) Ability to gain a DBS certificate A Full UK Driving Licence Able to demonstrate knowledge and understanding of Health and Safety in the workplace. Good numeracy and literacy skills to assist with the recording and imparting of information clearly and concisely for the purpose of completing log sheets and incident reports with meticulous care for detail and accuracy Physically capable of lifting items weighing up to 15 kg Ability to communicate in a confident and assured manner with Council staff, work colleagues and members of the general public including the ability to converse with citizens in spoken English, or through a BSL interpreter Able to demonstrate knowledge and/or experience of equalities and diversity issues. Have a working knowledge of Microsoft Office, including: Outlook, Word, Excel, Internet Explorer, and have a willingness to learn new applications and technology as appropriate. Multi Drop or similar driving experience Full Job Description can be provided upon request. To be a successful member of our security team, you will need to pass full Vero screening. This involves the requirement of various documents and checks. Please see below an indication of what is needed: Documents: SIA Licence Proof of Address Passport and Driving Licence (If Applicable) Recent bank statement You will require internet access and an email address to access the portal. Once logged in: You will need to provide 5-10 years address history and employment history including contact details and dates of employment. You will need to declare any criminal record history you have and any previous names you've held. You will need to complete a fitness declaration and questionnaire A credit check is completed so you will need to declare any adverse credit and be aware that if you do have an issue, it will be flagged. A global sanctions check is also completed Annual leave package of 25 days plus 8 bank holidays. Employer contribution of 5% into the company pension scheme. Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business. Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues. Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme. Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser. Employee recognition 'Stand Out Award' and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent. We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation. All colleagues receive free access to our Reward Gateway discount scheme, helping you make your money go further with savings at over 900 retailers. It's one of the ways we support smart spending and everyday wellbeing. Everyone belongs: At Bristol Waste everyone belongs - we are proud of being a truly inclusive organisation. We give fair and equal consideration to all applications. We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence. Important note on applying: Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications. Due to the high volume of interest, we won't be able to receive late applications and we are currently unable to respond to all who apply. If you haven't heard from us within three weeks of the closing date, it unfortunately means you won't be invited to interview on this occasion. Contact us: Please contact our People Services team to discuss this role, your application, or any reasonable adjustments and support in applying for this position: Thank you for your interest in joining Bristol Waste Company.
Days - Monday, Tuesday, Wednesday 4am to 4pm (after 6 weeks rotates to Thursday, Friday, Saturday for a further 6 weeks) Pay Rate - 16.02 per hour rising to 17.15 upon successful completion of training (Over time is after 36 hours a week at time and a quarter) Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop Here at Selby, we employ a team over 750 colleagues. A site steeped in history; we are the UK's number one manufacturer of customer private label cooking sauces and pickles. We have been serving our customers out of our Selby site since 1914. We produce more than 160 million units per year across 600 different product lines for customers such as Morrisons, Tesco & Asda. What you'll be doing The Tube Operator will work across the specified area as part of the team, supporting activities involved in the improvement and maintenance of the tubular heat exchangers and associated equipment. The role requires the operator to solve problems and to liaise with the engineering/electrical department. The role requires a flexible attitude to deal with a variety of issues as they arise on the lines within the area. The key activities fall into five areas: Setting up the tubular heat exchangers ready for line start-up Performing product changeovers (also caustic washouts where necessary) Management of metal detector reject waste Prior to line start-up: Return Pigging spheres to Launchers, ensure swing-bends and other pipe work are in correct position, adjust heat exchanger settings as per the parameters outlined in the relevant product specification sheet, through liaison with Sauce Cooking (upstairs) Coordinator, enable product to be brought to the line, ensure product is transferred, up to temperature and ready to fill by the specified line start-up time. Regular contact with Sauce Cooking Coordinator, to relay important messages concerning potential problems (waiting for brew, technical issues) which may affect line performance/yields. Performing Product changeovers. Recovery of product from the tubes, cleaning of tanks, transfer of the next product. All to be performed promptly, within the time specified on the Daily Plan or by the Area Process Leader. Monitoring the cooking process(es), making necessary adjustments to achieve correct product temperature, and ensure the correct processes are adhered to. Responsible for completion of relevant documentation and sign off relating to product waste. Assist the Area Process Leader to improve line efficiencies by means of interpretation of production plans through knowledge and understanding of product, equipment, planning and manning. Reporting of faults to engineering department using Mainsaver software Resolving minor issues, mechanical and procedural What we're looking for Experience working in a Food Manufacturer would be advantageous Knowledge of Tubes would be advantageous; Numeracy and analytical ability to follow problem solving and production plans; The ability to liaise effectively with team members, supervisors and managers; Must be flexible with an eye for details and have excellent organisational skills. Using cleaning chemical training can be given) HACCP knowledge (training can be given) Understanding of processes and product quality standards We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
May 03, 2026
Full time
Days - Monday, Tuesday, Wednesday 4am to 4pm (after 6 weeks rotates to Thursday, Friday, Saturday for a further 6 weeks) Pay Rate - 16.02 per hour rising to 17.15 upon successful completion of training (Over time is after 36 hours a week at time and a quarter) Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop Here at Selby, we employ a team over 750 colleagues. A site steeped in history; we are the UK's number one manufacturer of customer private label cooking sauces and pickles. We have been serving our customers out of our Selby site since 1914. We produce more than 160 million units per year across 600 different product lines for customers such as Morrisons, Tesco & Asda. What you'll be doing The Tube Operator will work across the specified area as part of the team, supporting activities involved in the improvement and maintenance of the tubular heat exchangers and associated equipment. The role requires the operator to solve problems and to liaise with the engineering/electrical department. The role requires a flexible attitude to deal with a variety of issues as they arise on the lines within the area. The key activities fall into five areas: Setting up the tubular heat exchangers ready for line start-up Performing product changeovers (also caustic washouts where necessary) Management of metal detector reject waste Prior to line start-up: Return Pigging spheres to Launchers, ensure swing-bends and other pipe work are in correct position, adjust heat exchanger settings as per the parameters outlined in the relevant product specification sheet, through liaison with Sauce Cooking (upstairs) Coordinator, enable product to be brought to the line, ensure product is transferred, up to temperature and ready to fill by the specified line start-up time. Regular contact with Sauce Cooking Coordinator, to relay important messages concerning potential problems (waiting for brew, technical issues) which may affect line performance/yields. Performing Product changeovers. Recovery of product from the tubes, cleaning of tanks, transfer of the next product. All to be performed promptly, within the time specified on the Daily Plan or by the Area Process Leader. Monitoring the cooking process(es), making necessary adjustments to achieve correct product temperature, and ensure the correct processes are adhered to. Responsible for completion of relevant documentation and sign off relating to product waste. Assist the Area Process Leader to improve line efficiencies by means of interpretation of production plans through knowledge and understanding of product, equipment, planning and manning. Reporting of faults to engineering department using Mainsaver software Resolving minor issues, mechanical and procedural What we're looking for Experience working in a Food Manufacturer would be advantageous Knowledge of Tubes would be advantageous; Numeracy and analytical ability to follow problem solving and production plans; The ability to liaise effectively with team members, supervisors and managers; Must be flexible with an eye for details and have excellent organisational skills. Using cleaning chemical training can be given) HACCP knowledge (training can be given) Understanding of processes and product quality standards We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Gill Cooke Personnel Ltd T/A The Recruitment Group
Ramsden, Oxfordshire
We are recruiting a Warehouse & Distribution Coordinator for a well-established company based near Charlbury. You will be part of a small energetic team ensuring the smooth day to day activities of the warehouse. Duties to involve: . Processing customer orders through the Sage Line 50 system, ensuring attention to detail is applied when processing, picking, and packing customer orders, processing shipping consignments in readiness for dispatch. . Ensuring correct data is held within Sage and updated as and when required. . Receiving goods-in to ensure that deliveries are accurately cross checked against purchase orders. Recording any damaged, missing, or faulty goods, while informing the supplier / manufacture of this, to obtain replacements. . Managing all stock levels efficiently ensuring sufficient stock levels are maintained. . Ensuring good housekeeping is maintained within the warehouse, clearing away packaging material and debris. The ideal candidate will possess good working knowledge of Microsoft Word/Excel software and Sage Line 50 along with experience in working within a logistics / warehouse environment. However, providing you are IT literate, full training will be given on systems. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection
May 03, 2026
Full time
We are recruiting a Warehouse & Distribution Coordinator for a well-established company based near Charlbury. You will be part of a small energetic team ensuring the smooth day to day activities of the warehouse. Duties to involve: . Processing customer orders through the Sage Line 50 system, ensuring attention to detail is applied when processing, picking, and packing customer orders, processing shipping consignments in readiness for dispatch. . Ensuring correct data is held within Sage and updated as and when required. . Receiving goods-in to ensure that deliveries are accurately cross checked against purchase orders. Recording any damaged, missing, or faulty goods, while informing the supplier / manufacture of this, to obtain replacements. . Managing all stock levels efficiently ensuring sufficient stock levels are maintained. . Ensuring good housekeeping is maintained within the warehouse, clearing away packaging material and debris. The ideal candidate will possess good working knowledge of Microsoft Word/Excel software and Sage Line 50 along with experience in working within a logistics / warehouse environment. However, providing you are IT literate, full training will be given on systems. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
May 03, 2026
Full time
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
May 02, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Your new company Hays are recruiting for a permanent Office Coordinator/Receptionist. This role is based in Manchester city centre for a professional services-based business, on a 35-hours per week rota basis. Fully office-based. The Client Services Coordinator plays a key role in delivering a first-class client experience across reception, meeting rooms, and events spaces. The role supports the smooth day-to-day operation of client-facing services, ensuring meeting and event spaces are professionally set up, well managed, and supported with high-quality service, technology, and hospitality. Your new role Coordinate and manage all internal and client meeting room setups, including furniture layouts, technology, catering, and equipment. Act as the main point of contact for key meetings and events, providing expert support from planning through to delivery. Meet and greet clients, delivering a professional, welcoming, and service-focused experience both in person and virtually. Provide a concierge-style service, including arranging taxis, offering local recommendations, and responding to ad-hoc client requests. Support users with in-room audio-visual and presentation technology, including video conferencing, data projection, sound systems, and Microsoft Office tools. Assist with presentation preparation, including PowerPoint editing (graphics, sound, and video). Troubleshoot AV issues using structured problem-solving methods and escalate faults where required. Provide Wi-Fi and printing support to internal users and external guests. Coordinate meeting and event support from initial booking to completion, managing incoming calls and email requests. Liaise closely with technology, catering, facilities, and maintenance teams to ensure seamless service delivery. Support business development and events teams with the planning and organisation of events. Maintain accurate records, including statistical reporting, charge reconciliation, and invoicing where required. Ensure meeting rooms and collaboration spaces are fully stocked with stationery, peripherals, and user guides. Monitor housekeeping standards and ensure all client-facing areas remain tidy and presentable at all times. Support the management of space and resources to maximise utilisation. Assist with the coordination of packages, deliveries, and other facilities-related requests. Manage workload proactively, balancing deadlines and time-critical tasks in a fast-paced environment. Handle conflicting demands for space and resources, resolving issues professionally and effectively. Comply with all relevant policies, procedures, health and safety requirements, and emergency protocols. Undertake additional duties as reasonably required to support workplace operations. What you'll need to succeed Previous experience in a reception, meeting services, or client services role within a corporate or professional environment is essential. Experience using a meeting room booking or hospitality management system. Strong IT skills, including Microsoft Office, Outlook, and contemporary audio-visual platforms. Client-focused with a genuine passion for service excellence. Proactive, flexible, and highly motivated. Professional, discreet, and comfortable handling confidential information. Detail-oriented with a positive, can-do attitude. Reliable, adaptable, and committed to maintaining high standards. A collaborative team player who can also work on their own initiative. What you'll get in return This role is for an excellent Manchester city centre-based business, paying £25,000. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 02, 2026
Full time
Your new company Hays are recruiting for a permanent Office Coordinator/Receptionist. This role is based in Manchester city centre for a professional services-based business, on a 35-hours per week rota basis. Fully office-based. The Client Services Coordinator plays a key role in delivering a first-class client experience across reception, meeting rooms, and events spaces. The role supports the smooth day-to-day operation of client-facing services, ensuring meeting and event spaces are professionally set up, well managed, and supported with high-quality service, technology, and hospitality. Your new role Coordinate and manage all internal and client meeting room setups, including furniture layouts, technology, catering, and equipment. Act as the main point of contact for key meetings and events, providing expert support from planning through to delivery. Meet and greet clients, delivering a professional, welcoming, and service-focused experience both in person and virtually. Provide a concierge-style service, including arranging taxis, offering local recommendations, and responding to ad-hoc client requests. Support users with in-room audio-visual and presentation technology, including video conferencing, data projection, sound systems, and Microsoft Office tools. Assist with presentation preparation, including PowerPoint editing (graphics, sound, and video). Troubleshoot AV issues using structured problem-solving methods and escalate faults where required. Provide Wi-Fi and printing support to internal users and external guests. Coordinate meeting and event support from initial booking to completion, managing incoming calls and email requests. Liaise closely with technology, catering, facilities, and maintenance teams to ensure seamless service delivery. Support business development and events teams with the planning and organisation of events. Maintain accurate records, including statistical reporting, charge reconciliation, and invoicing where required. Ensure meeting rooms and collaboration spaces are fully stocked with stationery, peripherals, and user guides. Monitor housekeeping standards and ensure all client-facing areas remain tidy and presentable at all times. Support the management of space and resources to maximise utilisation. Assist with the coordination of packages, deliveries, and other facilities-related requests. Manage workload proactively, balancing deadlines and time-critical tasks in a fast-paced environment. Handle conflicting demands for space and resources, resolving issues professionally and effectively. Comply with all relevant policies, procedures, health and safety requirements, and emergency protocols. Undertake additional duties as reasonably required to support workplace operations. What you'll need to succeed Previous experience in a reception, meeting services, or client services role within a corporate or professional environment is essential. Experience using a meeting room booking or hospitality management system. Strong IT skills, including Microsoft Office, Outlook, and contemporary audio-visual platforms. Client-focused with a genuine passion for service excellence. Proactive, flexible, and highly motivated. Professional, discreet, and comfortable handling confidential information. Detail-oriented with a positive, can-do attitude. Reliable, adaptable, and committed to maintaining high standards. A collaborative team player who can also work on their own initiative. What you'll get in return This role is for an excellent Manchester city centre-based business, paying £25,000. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aspire Personnel Ltd
Great Linford, Buckinghamshire
Our client specialises in delivering tailored telecommunication services across the UK to clients of all sizes. Partnering with industry-leading vendors, they prioritize customer service by simplifying complex telecom concepts and providing clear solutions. Their offerings include connectivity, cloud services, hosted voice, and IT support, all designed to address client challenges and deliver optimal value. Role Description The day to day role, will involve contract scrutiny, customer contact and ordering services as specified from the relevant suppliers via CRM system within agreed SLAs. The role will also involve the management and coordination of order workloads, progress reports and service updates for both the business and customers, whilst ensuring the customer has the best experience The role will involve: Order management Testing and service delivery Business development Fault resolution Account set up Tracking orders Liaise with customers and suppliers Escalated issue handling Progress reports Key skills and experience needed to do the role: Strong communicator at all levels (oral and written) Strong organisational skills Ability to multi-task Tact and diplomacy Good telephone manner Ability to meet deadlines Aptitude for following/adhering to procedures Ability to understand and carry out detailed instructions Having worked within the telecom industry is essential. Minimum GCSE level Maths and English Basic skill level of Microsoft Word and Excel Essential Skills Experience of working within Telecoms Experience of client/supplier liason and coordination
May 02, 2026
Full time
Our client specialises in delivering tailored telecommunication services across the UK to clients of all sizes. Partnering with industry-leading vendors, they prioritize customer service by simplifying complex telecom concepts and providing clear solutions. Their offerings include connectivity, cloud services, hosted voice, and IT support, all designed to address client challenges and deliver optimal value. Role Description The day to day role, will involve contract scrutiny, customer contact and ordering services as specified from the relevant suppliers via CRM system within agreed SLAs. The role will also involve the management and coordination of order workloads, progress reports and service updates for both the business and customers, whilst ensuring the customer has the best experience The role will involve: Order management Testing and service delivery Business development Fault resolution Account set up Tracking orders Liaise with customers and suppliers Escalated issue handling Progress reports Key skills and experience needed to do the role: Strong communicator at all levels (oral and written) Strong organisational skills Ability to multi-task Tact and diplomacy Good telephone manner Ability to meet deadlines Aptitude for following/adhering to procedures Ability to understand and carry out detailed instructions Having worked within the telecom industry is essential. Minimum GCSE level Maths and English Basic skill level of Microsoft Word and Excel Essential Skills Experience of working within Telecoms Experience of client/supplier liason and coordination
Fire & Security Service Engineer Location: Milton Keynes (Field-Based) Salary: Up to 40,000 + Overtime + On-Call + Company Vehicle We are recruiting on behalf of a leading independent provider of Security, Fire, Life Safety and Electronic Security Systems. Due to continued growth, our client is seeking an experienced Fire & Security Service Engineer to join their expanding team. This is a field-based role covering the Milton Keynes and the surrounding ares As a Fire & Security Service Engineer, you will be responsible for: Servicing, maintaining and fault-finding on: Fire Alarm Systems Intruder Alarm Systems CCTV Systems Access Control Systems Attending reactive call-outs and completing small works Diagnosing faults using a multi-meter Completing works to NSI / industry standards Meeting daily productivity targets Liaising with Service Coordinators regarding site issues Identifying additional works and reporting opportunities to the sales team Participating in an out-of-hours on-call rota Maintaining a professional and customer-focused approach at all times This role involves daily travel from home to site. Overnight stays may occasionally be required (fully expensed). Essential Requirements Minimum 2+ years' experience as a Fire & Security Engineer / Security Service Engineer Strong working knowledge of Fire Alarms, Intruder Alarms, CCTV & Access Control Proven fault-finding ability Confident using a multi-meter Full UK driving licence Ability to work independently or as part of a team What's On Offer Salary up to 40,000 Paid overtime On-call allowance Company vehicle Corporate clothing & PPE Ongoing manufacturer and on-the-job training All travel & overnight expenses covered Stable, growing company with long-term career prospects For more information please click to apply today
May 01, 2026
Full time
Fire & Security Service Engineer Location: Milton Keynes (Field-Based) Salary: Up to 40,000 + Overtime + On-Call + Company Vehicle We are recruiting on behalf of a leading independent provider of Security, Fire, Life Safety and Electronic Security Systems. Due to continued growth, our client is seeking an experienced Fire & Security Service Engineer to join their expanding team. This is a field-based role covering the Milton Keynes and the surrounding ares As a Fire & Security Service Engineer, you will be responsible for: Servicing, maintaining and fault-finding on: Fire Alarm Systems Intruder Alarm Systems CCTV Systems Access Control Systems Attending reactive call-outs and completing small works Diagnosing faults using a multi-meter Completing works to NSI / industry standards Meeting daily productivity targets Liaising with Service Coordinators regarding site issues Identifying additional works and reporting opportunities to the sales team Participating in an out-of-hours on-call rota Maintaining a professional and customer-focused approach at all times This role involves daily travel from home to site. Overnight stays may occasionally be required (fully expensed). Essential Requirements Minimum 2+ years' experience as a Fire & Security Engineer / Security Service Engineer Strong working knowledge of Fire Alarms, Intruder Alarms, CCTV & Access Control Proven fault-finding ability Confident using a multi-meter Full UK driving licence Ability to work independently or as part of a team What's On Offer Salary up to 40,000 Paid overtime On-call allowance Company vehicle Corporate clothing & PPE Ongoing manufacturer and on-the-job training All travel & overnight expenses covered Stable, growing company with long-term career prospects For more information please click to apply today
Fire & Security Service Engineer Location: London and the South East (Field-Based) Salary: Up to 45,000 + Overtime + On-Call + Company Vehicle We are recruiting on behalf of a leading independent provider of Security, Fire, Life Safety and Electronic Security Systems. Due to continued growth, our client is seeking an experienced Fire & Security Service Engineer to join their expanding team. This is a field-based role covering the London and the South East , with occasional visits to the office in Mansfield. As a Fire & Security Service Engineer, you will be responsible for: Servicing, maintaining and fault-finding on: Fire Alarm Systems Intruder Alarm Systems CCTV Systems Access Control Systems Attending reactive call-outs and completing small works Diagnosing faults using a multi-meter Completing works to NSI / industry standards Meeting daily productivity targets Liaising with Service Coordinators regarding site issues Identifying additional works and reporting opportunities to the sales team Participating in an out-of-hours on-call rota Maintaining a professional and customer-focused approach at all times This role involves daily travel from home to site. Overnight stays may occasionally be required (fully expensed). Essential Requirements Minimum 2+ years' experience as a Fire & Security Engineer / Security Service Engineer Strong working knowledge of Fire Alarms, Intruder Alarms, CCTV & Access Control Proven fault-finding ability Confident using a multi-meter Full UK driving licence Ability to work independently or as part of a team What's On Offer Salary up to 45,000 Paid overtime On-call allowance Company vehicle Corporate clothing & PPE Ongoing manufacturer and on-the-job training All travel & overnight expenses covered Stable, growing company with long-term career prospects For more information please click to apply today
May 01, 2026
Full time
Fire & Security Service Engineer Location: London and the South East (Field-Based) Salary: Up to 45,000 + Overtime + On-Call + Company Vehicle We are recruiting on behalf of a leading independent provider of Security, Fire, Life Safety and Electronic Security Systems. Due to continued growth, our client is seeking an experienced Fire & Security Service Engineer to join their expanding team. This is a field-based role covering the London and the South East , with occasional visits to the office in Mansfield. As a Fire & Security Service Engineer, you will be responsible for: Servicing, maintaining and fault-finding on: Fire Alarm Systems Intruder Alarm Systems CCTV Systems Access Control Systems Attending reactive call-outs and completing small works Diagnosing faults using a multi-meter Completing works to NSI / industry standards Meeting daily productivity targets Liaising with Service Coordinators regarding site issues Identifying additional works and reporting opportunities to the sales team Participating in an out-of-hours on-call rota Maintaining a professional and customer-focused approach at all times This role involves daily travel from home to site. Overnight stays may occasionally be required (fully expensed). Essential Requirements Minimum 2+ years' experience as a Fire & Security Engineer / Security Service Engineer Strong working knowledge of Fire Alarms, Intruder Alarms, CCTV & Access Control Proven fault-finding ability Confident using a multi-meter Full UK driving licence Ability to work independently or as part of a team What's On Offer Salary up to 45,000 Paid overtime On-call allowance Company vehicle Corporate clothing & PPE Ongoing manufacturer and on-the-job training All travel & overnight expenses covered Stable, growing company with long-term career prospects For more information please click to apply today
Works Delivery Coordinator London Up To £40,000 We are partnering with our customer to recruit a proactive and highly organised Works Delivery Coordinator . This is a fast-paced, business-critical role that underpins the smooth operation, maintenance, and safety of 26 sites across a busy transport network. The Situation Our client manages a complex and demanding estate, overseeing around 6,500 assets and delivering more than 2,500 Planned Preventative Maintenance (PPM) tasks each year. With the industry preparing for significant structural changes by late next year, they are seeking a resilient professional who can excel in a "business as usual" environment while adapting to evolving operational needs. You will join a collaborative facilities team committed to maintaining high standards across a 24/7, 365-day operation. The Role Reporting to the Facilities Manager, you will serve as the operational hub of the station maintenance function. You will be the key point of contact for reactive repairs, contractor coordination, and financial tracking. This is not a traditional administrative or office-based role - it requires hands-on involvement in maintenance activity, strong engineering awareness, and the ability to manage the logistics of a high-footfall, safety-critical environment. Key Responsibilities Reactive Maintenance Management: Act as the first point of contact for station faults, determining escalation routes, sourcing contractors, and managing the full repair cycle to ensure timely resolution. Contractor Liaison: Coordinate external contractors, ensuring they are properly briefed, compliant, and completing works to the required standard and within agreed timescales. Financial & Administrative Oversight: Raise Purchase Orders (POs), maintain financial trackers, and ensure all maintenance records are accurately updated within the asset management system. Operational Support: Assist with the management of materials, vehicles, and essential equipment. Continuous Improvement: Identify opportunities to enhance internal processes and contractor performance. Stakeholder Engagement: Participate in internal meetings, acting as the link between site-based teams and the wider facilities department. Essential Skills & Experience Success in this role requires more than general administrative experience - you must bring a technical or facilities-focused background. Facilities/Maintenance Experience: Proven experience within a technical, engineering-led, or facilities maintenance environment. You must understand how buildings and station infrastructure operate. Systems Proficiency: Experience using bespoke asset management or maintenance software is essential. Operational Resilience: Ability to manage high-pressure, fast-moving reactive maintenance demands within a 24/7 operation. Health & Safety Awareness: Strong understanding of health and safety protocols within a regulated transport or similar environment.
May 01, 2026
Full time
Works Delivery Coordinator London Up To £40,000 We are partnering with our customer to recruit a proactive and highly organised Works Delivery Coordinator . This is a fast-paced, business-critical role that underpins the smooth operation, maintenance, and safety of 26 sites across a busy transport network. The Situation Our client manages a complex and demanding estate, overseeing around 6,500 assets and delivering more than 2,500 Planned Preventative Maintenance (PPM) tasks each year. With the industry preparing for significant structural changes by late next year, they are seeking a resilient professional who can excel in a "business as usual" environment while adapting to evolving operational needs. You will join a collaborative facilities team committed to maintaining high standards across a 24/7, 365-day operation. The Role Reporting to the Facilities Manager, you will serve as the operational hub of the station maintenance function. You will be the key point of contact for reactive repairs, contractor coordination, and financial tracking. This is not a traditional administrative or office-based role - it requires hands-on involvement in maintenance activity, strong engineering awareness, and the ability to manage the logistics of a high-footfall, safety-critical environment. Key Responsibilities Reactive Maintenance Management: Act as the first point of contact for station faults, determining escalation routes, sourcing contractors, and managing the full repair cycle to ensure timely resolution. Contractor Liaison: Coordinate external contractors, ensuring they are properly briefed, compliant, and completing works to the required standard and within agreed timescales. Financial & Administrative Oversight: Raise Purchase Orders (POs), maintain financial trackers, and ensure all maintenance records are accurately updated within the asset management system. Operational Support: Assist with the management of materials, vehicles, and essential equipment. Continuous Improvement: Identify opportunities to enhance internal processes and contractor performance. Stakeholder Engagement: Participate in internal meetings, acting as the link between site-based teams and the wider facilities department. Essential Skills & Experience Success in this role requires more than general administrative experience - you must bring a technical or facilities-focused background. Facilities/Maintenance Experience: Proven experience within a technical, engineering-led, or facilities maintenance environment. You must understand how buildings and station infrastructure operate. Systems Proficiency: Experience using bespoke asset management or maintenance software is essential. Operational Resilience: Ability to manage high-pressure, fast-moving reactive maintenance demands within a 24/7 operation. Health & Safety Awareness: Strong understanding of health and safety protocols within a regulated transport or similar environment.
Job Title: Helpdesk Operative Location: UCLH Hospitals, London CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in London. The main feature of this role will be to provide exceptional customer service and ensure effective operation of the site wide helpdesk. To offer support to the CBRE managerial staff on site and provide administrative support to the contract, maintaining concise records and details of CBRE and client information. The role will require close liaison with the engineers, office team, site team and client. Including various ad-hoc duties. This role will form part of the CBRE UCLH team who provide first line support for all reactive calls reported by the NHS Trust and staff on site. CBRE provide 24/7 service delivery support for the hospitals. RESPONSIBILITIES Take full ownership of the helpdesk and PPM management systems ensuring key stakeholders are kept up to date with any outstanding issues (overdue PPM's, issues with completed PPM's, corrective works from PPM, outstanding reactive work orders). Management and control of all Helpdesk calls/work orders and the day to day running and tracking of all reactive tasks. Consistently liaise with any/all stakeholders who have on-going problems to resolve these in a timely manner, ensuring an explanation is provided for any delays (i.e. parts on order, out of hours work etc) Ensuring that the helpdesk system and telephones are always manned. Answering all calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Monitoring calls received from the customer through to call completion and updating records Liaise and keep site teams informed on all aspects of problems, defect and deficiencies. Raising the correct work orders on the CAFM system, ensuring all information is fully detailed, documented and tracked regularly. Raise and assign work orders to relevant resources. Closure of vendors work orders on the CAFM system, ensuring all paperwork is saved and forwarded to site teams and requestors are kept fully updated on progress. Ensure all works orders are 'closed off' once completed satisfactorily. Weekly/monthly allocation and closure of PPM tasks on the CAFM system. Produce daily/weekly/monthly progress reports detailing reasons for tasks complete/outstanding as necessary and as required. Compiling and entering information required for the client monthly reports. Preparing the figures to ensure the best results are met and achieving the timescales met. Customer contact (internal and external), which may involve travel to other sites. Ensuring full auditable trails of all jobs (reactive and PPM). Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Contact vendors to obtain dates for upcoming PPMs in line with OP18 dates. To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope. Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations. Promote and maintain CBRE culture. Effective communication with all levels of internal teams and external customers. Familiar with daily operations and the specific scope of the contract. Undertake any ad-hoc duties as instructed by the Helpdesk & Systems Manager, Head of Compliance or Account Director. PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Proficient in the use of MS Office applications. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Experience of working within an NHS or Healthcare environment would be advantageous. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
May 01, 2026
Full time
Job Title: Helpdesk Operative Location: UCLH Hospitals, London CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in London. The main feature of this role will be to provide exceptional customer service and ensure effective operation of the site wide helpdesk. To offer support to the CBRE managerial staff on site and provide administrative support to the contract, maintaining concise records and details of CBRE and client information. The role will require close liaison with the engineers, office team, site team and client. Including various ad-hoc duties. This role will form part of the CBRE UCLH team who provide first line support for all reactive calls reported by the NHS Trust and staff on site. CBRE provide 24/7 service delivery support for the hospitals. RESPONSIBILITIES Take full ownership of the helpdesk and PPM management systems ensuring key stakeholders are kept up to date with any outstanding issues (overdue PPM's, issues with completed PPM's, corrective works from PPM, outstanding reactive work orders). Management and control of all Helpdesk calls/work orders and the day to day running and tracking of all reactive tasks. Consistently liaise with any/all stakeholders who have on-going problems to resolve these in a timely manner, ensuring an explanation is provided for any delays (i.e. parts on order, out of hours work etc) Ensuring that the helpdesk system and telephones are always manned. Answering all calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Monitoring calls received from the customer through to call completion and updating records Liaise and keep site teams informed on all aspects of problems, defect and deficiencies. Raising the correct work orders on the CAFM system, ensuring all information is fully detailed, documented and tracked regularly. Raise and assign work orders to relevant resources. Closure of vendors work orders on the CAFM system, ensuring all paperwork is saved and forwarded to site teams and requestors are kept fully updated on progress. Ensure all works orders are 'closed off' once completed satisfactorily. Weekly/monthly allocation and closure of PPM tasks on the CAFM system. Produce daily/weekly/monthly progress reports detailing reasons for tasks complete/outstanding as necessary and as required. Compiling and entering information required for the client monthly reports. Preparing the figures to ensure the best results are met and achieving the timescales met. Customer contact (internal and external), which may involve travel to other sites. Ensuring full auditable trails of all jobs (reactive and PPM). Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Contact vendors to obtain dates for upcoming PPMs in line with OP18 dates. To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope. Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations. Promote and maintain CBRE culture. Effective communication with all levels of internal teams and external customers. Familiar with daily operations and the specific scope of the contract. Undertake any ad-hoc duties as instructed by the Helpdesk & Systems Manager, Head of Compliance or Account Director. PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Proficient in the use of MS Office applications. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Experience of working within an NHS or Healthcare environment would be advantageous. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
A leading chemical manufacturer is seeking an EC&I Technician to join their Manchester site on a permanent basis. This role offers a competitive salary starting at 42,000 - 45,000 per annum along with an attractive benefits package including a double-figure employer pension contribution, free on-site parking, company part-subsidised private healthcare, and excellent holiday allowance. As an EC&I Technician, you will be responsible for the maintenance, fault finding, and repair of electrical, control, and instrumentation systems across a high-hazard COMAH chemical manufacturing facility. You will play a key role in ensuring the safe, reliable, and compliant operation of plant equipment through planned preventive maintenance, breakdown response, and support to ongoing improvement activities. Key Responsibilities: Carry out planned, corrective, and breakdown maintenance on electrical systems across the site. Work in full compliance with site permit-to-work systems. Diagnose faults and troubleshoot issues across electrical and instrumentation equipment in hazardous areas. Use the CMMS system to process work orders, record time, and support preventive maintenance planning. Support improvement works and minor modifications in line with engineering and site standards. Assist with wider engineering activities across the site as required. Stand in for the E&I Coordinator during periods of absence when necessary. Requirements: Time-served Electrical / Instrument Maintenance Technician with demonstrable experience in a chemical manufacturing or similar high-hazard industrial environment. NVQ Level 3 (or equivalent) in Electrical Installation or a related discipline. 18th Edition (BS 7671) qualified. Strong diagnostic and fault-finding skills across electrical and instrumentation systems. Good communication skills and the ability to prioritise work effectively. Comfortable using computerised maintenance and management systems. Please apply directly for further information regarding this EC&I Technician position.
May 01, 2026
Full time
A leading chemical manufacturer is seeking an EC&I Technician to join their Manchester site on a permanent basis. This role offers a competitive salary starting at 42,000 - 45,000 per annum along with an attractive benefits package including a double-figure employer pension contribution, free on-site parking, company part-subsidised private healthcare, and excellent holiday allowance. As an EC&I Technician, you will be responsible for the maintenance, fault finding, and repair of electrical, control, and instrumentation systems across a high-hazard COMAH chemical manufacturing facility. You will play a key role in ensuring the safe, reliable, and compliant operation of plant equipment through planned preventive maintenance, breakdown response, and support to ongoing improvement activities. Key Responsibilities: Carry out planned, corrective, and breakdown maintenance on electrical systems across the site. Work in full compliance with site permit-to-work systems. Diagnose faults and troubleshoot issues across electrical and instrumentation equipment in hazardous areas. Use the CMMS system to process work orders, record time, and support preventive maintenance planning. Support improvement works and minor modifications in line with engineering and site standards. Assist with wider engineering activities across the site as required. Stand in for the E&I Coordinator during periods of absence when necessary. Requirements: Time-served Electrical / Instrument Maintenance Technician with demonstrable experience in a chemical manufacturing or similar high-hazard industrial environment. NVQ Level 3 (or equivalent) in Electrical Installation or a related discipline. 18th Edition (BS 7671) qualified. Strong diagnostic and fault-finding skills across electrical and instrumentation systems. Good communication skills and the ability to prioritise work effectively. Comfortable using computerised maintenance and management systems. Please apply directly for further information regarding this EC&I Technician position.
Control and instrumentation Engineer Location: Thirsk Salary: £63,000 per annum Hours: Monday - Friday Type: Permanent Imperial Recruitment Group are working with a large manufacturer based in North Yorkshire who are looking for a C&I Engineer on a full time - permanent basis Main Purpose: To ensure PLC software and hardware is, safely controlled, updated and adequate to maintain and improve plant performance and to ensure all instrumentation is controlled calibrated and fit for purpose. Deliver solutions to problems using new and existing technologies and be at the forefront of both planned and reactive stops using the C&I skillset to diagnose and rectify issues. Duties: Ensuring instrumentation and control systems comply with the relevant health and safety regulations. Carrying out risk assessments on Process, plant, instrumentation and control systems. Trouble shooting and fault-finding process, plant, instrumentation and control systems. Maintaining and improving existing process, plant, instrumentation and control systems to ensure operational requirements are optimised; Maintaining instrumentation and control systems documentation and software back up, including responsibility for disaster recovery of all aspects of factory automated plant To work with the stores personnel to ensure critical spares are identified and held or available when required. To maintain instrumentation capability and calibration through personal and third party suppliers. To develop other capable engineers and apprentices Obtain and update software licenses To plan and manage your day to day duties, issues and projects to ensure timescales are agreed and met when necessary Providing call out back up to maintenance technicians in the event of breakdowns or other emergencies; Liaising with the stores and procurement coordinator when ordering relevant equipment, spares and service; Working collaboratively with suppliers, project and site teams; Production output will always be prioritised and you may be asked to perform various tasks, breakdowns or compliance issues, to ensure continuation of production. Any other duty which may be deemed necessary in order to meet the needs of the business Requirements: Ideally experienced in the development and maintenance of all aspects of Programmable Logic Controllers (PLC) , Human Machine Interface (HMI) and Supervisory Control and Data Acquisition (SCADA) systems (essentially Siemens and Wonder ware); Current and relevant qualifications required for electrical and Electronic engineering. Ideally experience of working with complex Instrumentation and control systems in a food manufacturing environment. Must be able to demonstrate an in depth understanding of the operation, connection, test and calibration of such instrumentation and control systems; Working knowledge of the IET Wiring Regulations and their application in the manufacturing environment; Familiar with all aspects of operation and fault finding on Servo Drive systems; Familiar with ATEX regulations; Familiar with flameproof and intrinsically safe system; Excellent creative problem-solving and troubleshooting skills; Good communication and interpersonal skills; Good team working skills; Ability to coach others and deliver training; A willingness to accept responsibility and make decisions For more information please contact Imperial Recruitment Group
May 01, 2026
Full time
Control and instrumentation Engineer Location: Thirsk Salary: £63,000 per annum Hours: Monday - Friday Type: Permanent Imperial Recruitment Group are working with a large manufacturer based in North Yorkshire who are looking for a C&I Engineer on a full time - permanent basis Main Purpose: To ensure PLC software and hardware is, safely controlled, updated and adequate to maintain and improve plant performance and to ensure all instrumentation is controlled calibrated and fit for purpose. Deliver solutions to problems using new and existing technologies and be at the forefront of both planned and reactive stops using the C&I skillset to diagnose and rectify issues. Duties: Ensuring instrumentation and control systems comply with the relevant health and safety regulations. Carrying out risk assessments on Process, plant, instrumentation and control systems. Trouble shooting and fault-finding process, plant, instrumentation and control systems. Maintaining and improving existing process, plant, instrumentation and control systems to ensure operational requirements are optimised; Maintaining instrumentation and control systems documentation and software back up, including responsibility for disaster recovery of all aspects of factory automated plant To work with the stores personnel to ensure critical spares are identified and held or available when required. To maintain instrumentation capability and calibration through personal and third party suppliers. To develop other capable engineers and apprentices Obtain and update software licenses To plan and manage your day to day duties, issues and projects to ensure timescales are agreed and met when necessary Providing call out back up to maintenance technicians in the event of breakdowns or other emergencies; Liaising with the stores and procurement coordinator when ordering relevant equipment, spares and service; Working collaboratively with suppliers, project and site teams; Production output will always be prioritised and you may be asked to perform various tasks, breakdowns or compliance issues, to ensure continuation of production. Any other duty which may be deemed necessary in order to meet the needs of the business Requirements: Ideally experienced in the development and maintenance of all aspects of Programmable Logic Controllers (PLC) , Human Machine Interface (HMI) and Supervisory Control and Data Acquisition (SCADA) systems (essentially Siemens and Wonder ware); Current and relevant qualifications required for electrical and Electronic engineering. Ideally experience of working with complex Instrumentation and control systems in a food manufacturing environment. Must be able to demonstrate an in depth understanding of the operation, connection, test and calibration of such instrumentation and control systems; Working knowledge of the IET Wiring Regulations and their application in the manufacturing environment; Familiar with all aspects of operation and fault finding on Servo Drive systems; Familiar with ATEX regulations; Familiar with flameproof and intrinsically safe system; Excellent creative problem-solving and troubleshooting skills; Good communication and interpersonal skills; Good team working skills; Ability to coach others and deliver training; A willingness to accept responsibility and make decisions For more information please contact Imperial Recruitment Group
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in Reading. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Apr 30, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in Reading. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator
Your new company Hays are recruiting for a permanent Office Coordinator/Receptionist. This role is based in Manchester city centre for a professional services-based business, on a 35-hours per week rota basis. Fully office-based. The Client Services Coordinator plays a key role in delivering a first-class client experience across reception, meeting rooms, and events spaces. The role supports the smooth day-to-day operation of client-facing services, ensuring meeting and event spaces are professionally set up, well managed, and supported with high-quality service, technology, and hospitality. Your new role Coordinate and manage all internal and client meeting room setups, including furniture layouts, technology, catering, and equipment. Act as the main point of contact for key meetings and events, providing expert support from planning through to delivery. Meet and greet clients, delivering a professional, welcoming, and service-focused experience both in person and virtually. Provide a concierge-style service, including arranging taxis, offering local recommendations, and responding to ad-hoc client requests. Support users with in-room audio-visual and presentation technology, including video conferencing, data projection, sound systems, and Microsoft Office tools. Assist with presentation preparation, including PowerPoint editing (graphics, sound, and video). Troubleshoot AV issues using structured problem-solving methods and escalate faults where required. Provide Wi-Fi and printing support to internal users and external guests. Coordinate meeting and event support from initial booking to completion, managing incoming calls and email requests. Liaise closely with technology, catering, facilities, and maintenance teams to ensure seamless service delivery. Support business development and events teams with the planning and organisation of events. Maintain accurate records, including statistical reporting, charge reconciliation, and invoicing where required. Ensure meeting rooms and collaboration spaces are fully stocked with stationery, peripherals, and user guides. Monitor housekeeping standards and ensure all client-facing areas remain tidy and presentable at all times. Support the management of space and resources to maximise utilisation. Assist with the coordination of packages, deliveries, and other facilities-related requests. Manage workload proactively, balancing deadlines and time-critical tasks in a fast-paced environment. Handle conflicting demands for space and resources, resolving issues professionally and effectively. Comply with all relevant policies, procedures, health and safety requirements, and emergency protocols. Undertake additional duties as reasonably required to support workplace operations. What you'll need to succeed Previous experience in a reception, meeting services, or client services role within a corporate or professional environment is essential. Experience using a meeting room booking or hospitality management system. Strong IT skills, including Microsoft Office, Outlook, and contemporary audio-visual platforms. Client-focused with a genuine passion for service excellence. Proactive, flexible, and highly motivated. Professional, discreet, and comfortable handling confidential information. Detail-oriented with a positive, can-do attitude. Reliable, adaptable, and committed to maintaining high standards. A collaborative team player who can also work on their own initiative. What you'll get in return This role is for an excellent Manchester city centre-based business, paying 25,000. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 30, 2026
Full time
Your new company Hays are recruiting for a permanent Office Coordinator/Receptionist. This role is based in Manchester city centre for a professional services-based business, on a 35-hours per week rota basis. Fully office-based. The Client Services Coordinator plays a key role in delivering a first-class client experience across reception, meeting rooms, and events spaces. The role supports the smooth day-to-day operation of client-facing services, ensuring meeting and event spaces are professionally set up, well managed, and supported with high-quality service, technology, and hospitality. Your new role Coordinate and manage all internal and client meeting room setups, including furniture layouts, technology, catering, and equipment. Act as the main point of contact for key meetings and events, providing expert support from planning through to delivery. Meet and greet clients, delivering a professional, welcoming, and service-focused experience both in person and virtually. Provide a concierge-style service, including arranging taxis, offering local recommendations, and responding to ad-hoc client requests. Support users with in-room audio-visual and presentation technology, including video conferencing, data projection, sound systems, and Microsoft Office tools. Assist with presentation preparation, including PowerPoint editing (graphics, sound, and video). Troubleshoot AV issues using structured problem-solving methods and escalate faults where required. Provide Wi-Fi and printing support to internal users and external guests. Coordinate meeting and event support from initial booking to completion, managing incoming calls and email requests. Liaise closely with technology, catering, facilities, and maintenance teams to ensure seamless service delivery. Support business development and events teams with the planning and organisation of events. Maintain accurate records, including statistical reporting, charge reconciliation, and invoicing where required. Ensure meeting rooms and collaboration spaces are fully stocked with stationery, peripherals, and user guides. Monitor housekeeping standards and ensure all client-facing areas remain tidy and presentable at all times. Support the management of space and resources to maximise utilisation. Assist with the coordination of packages, deliveries, and other facilities-related requests. Manage workload proactively, balancing deadlines and time-critical tasks in a fast-paced environment. Handle conflicting demands for space and resources, resolving issues professionally and effectively. Comply with all relevant policies, procedures, health and safety requirements, and emergency protocols. Undertake additional duties as reasonably required to support workplace operations. What you'll need to succeed Previous experience in a reception, meeting services, or client services role within a corporate or professional environment is essential. Experience using a meeting room booking or hospitality management system. Strong IT skills, including Microsoft Office, Outlook, and contemporary audio-visual platforms. Client-focused with a genuine passion for service excellence. Proactive, flexible, and highly motivated. Professional, discreet, and comfortable handling confidential information. Detail-oriented with a positive, can-do attitude. Reliable, adaptable, and committed to maintaining high standards. A collaborative team player who can also work on their own initiative. What you'll get in return This role is for an excellent Manchester city centre-based business, paying 25,000. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Our client is a leading manufacturing business based in Colchester. As the business continues to grow, they are looking to recruit an experienced and proactive IT Systems Coordinator to join their team. This is a hands-on, multi-faceted role supporting both infrastructure and business-critical applications. One of the key projects will be assisting the migration from the existing system (Intact IQ) to an alternative application (cloud based). This is not a people-management role. You'll work closely with our MSP and ERP implementation partner, with the opportunity to grow into greater systems ownership post go-live. Responsibilities: ERP Management Support the implementation partner and internal users during the rollout of a new cloud ERP system (Infor CSI) - e.g., requirements gathering, UAT coordination, training support and documentation Maintain and update system configuration and master data under guidance to support process improvements (raising change requests where appropriate IT Infrastructure Support Provide day-to-day IT support across servers, PCs, and core services; perform routine checks and basic administration (patching/user tasks) and escalate to the Managed Service Provider (MSP) for complex issues. Coordinate with the MSP for maintenance, upgrades, backups, security updates and incident resolution. Monitor network and connectivity (Cisco/Meraki) and log/escalate faults; assist with on-site troubleshooting. Business Systems & Applications Provide 1st/2nd line application support for Intact IQ and, as it is implemented, Infor CSI (user setup, triage, basic fixes, vendor escalation). Support key business applications such as SolidWorks (installation/licensing/helpdesk + escalation). Produce and maintain operational reports using SQL queries and existing reporting tools; support ad-hoc data extracts for the business. Work with stakeholders to capture requirements and improve processes, helping translate needs into tickets/configuration changes. Microsoft Office 365 Administration and support of Office 365, SharePoint Online, Teams, and the company Intranet. Development and support of business applications using Microsoft PowerApps. Automating tasks and processes using Excel Macros/Power Automate where applicable. Telephony & Communications Support day-to-day administration of 3CX (user setup, extensions, call routing changes) and escalate VOIP/network issues to MSP/provider as required. Requirements Manufacturing/distribution process understanding (order-to-cash, procure-to-pay, MRP basics, inventory/traceability) Experience supporting systems through the lifecycle (requirements capture, testing/UAT, training support, and BAU support) with the opportunity to take on more ownership over time. Strong understanding of Windows Server environments. Solid experience with Microsoft SQL Server (strong SQL query/report writing essential). Working knowledge of Office 365 administration and SharePoint. Experience developing or supporting PowerApps. Familiarity with 3CX phone system administration. Experience managing or collaborating with Managed Service Providers. Understanding of Meraki network devices (switches/APs). Strong Excel skills, including experience building or editing VBA Macros. Excellent communication skills - ability to translate technical issues for non-technical users. A proactive, self-starter who enjoys solving problems and improving systems. Strong time management and ability to prioritise in a busy environment. Infor CloudSuite Industrial (CSI) experience. Exposure to ERP implementations or go-live support (cutover/hyper care) is an advantage. Experience working with vendors/implementation partners is beneficial. Good change management skills. Benefits Salary- 40,000- 50,000 Profit related bonus scheme Free snacks and hot drinks Monthly staff meetings with free lunch 22 days of paid holiday plus bank holidays increasing to 25 days with service on-site parking Monday- Friday 07.30am- 16.30pm (office based) IND25
Apr 29, 2026
Full time
Our client is a leading manufacturing business based in Colchester. As the business continues to grow, they are looking to recruit an experienced and proactive IT Systems Coordinator to join their team. This is a hands-on, multi-faceted role supporting both infrastructure and business-critical applications. One of the key projects will be assisting the migration from the existing system (Intact IQ) to an alternative application (cloud based). This is not a people-management role. You'll work closely with our MSP and ERP implementation partner, with the opportunity to grow into greater systems ownership post go-live. Responsibilities: ERP Management Support the implementation partner and internal users during the rollout of a new cloud ERP system (Infor CSI) - e.g., requirements gathering, UAT coordination, training support and documentation Maintain and update system configuration and master data under guidance to support process improvements (raising change requests where appropriate IT Infrastructure Support Provide day-to-day IT support across servers, PCs, and core services; perform routine checks and basic administration (patching/user tasks) and escalate to the Managed Service Provider (MSP) for complex issues. Coordinate with the MSP for maintenance, upgrades, backups, security updates and incident resolution. Monitor network and connectivity (Cisco/Meraki) and log/escalate faults; assist with on-site troubleshooting. Business Systems & Applications Provide 1st/2nd line application support for Intact IQ and, as it is implemented, Infor CSI (user setup, triage, basic fixes, vendor escalation). Support key business applications such as SolidWorks (installation/licensing/helpdesk + escalation). Produce and maintain operational reports using SQL queries and existing reporting tools; support ad-hoc data extracts for the business. Work with stakeholders to capture requirements and improve processes, helping translate needs into tickets/configuration changes. Microsoft Office 365 Administration and support of Office 365, SharePoint Online, Teams, and the company Intranet. Development and support of business applications using Microsoft PowerApps. Automating tasks and processes using Excel Macros/Power Automate where applicable. Telephony & Communications Support day-to-day administration of 3CX (user setup, extensions, call routing changes) and escalate VOIP/network issues to MSP/provider as required. Requirements Manufacturing/distribution process understanding (order-to-cash, procure-to-pay, MRP basics, inventory/traceability) Experience supporting systems through the lifecycle (requirements capture, testing/UAT, training support, and BAU support) with the opportunity to take on more ownership over time. Strong understanding of Windows Server environments. Solid experience with Microsoft SQL Server (strong SQL query/report writing essential). Working knowledge of Office 365 administration and SharePoint. Experience developing or supporting PowerApps. Familiarity with 3CX phone system administration. Experience managing or collaborating with Managed Service Providers. Understanding of Meraki network devices (switches/APs). Strong Excel skills, including experience building or editing VBA Macros. Excellent communication skills - ability to translate technical issues for non-technical users. A proactive, self-starter who enjoys solving problems and improving systems. Strong time management and ability to prioritise in a busy environment. Infor CloudSuite Industrial (CSI) experience. Exposure to ERP implementations or go-live support (cutover/hyper care) is an advantage. Experience working with vendors/implementation partners is beneficial. Good change management skills. Benefits Salary- 40,000- 50,000 Profit related bonus scheme Free snacks and hot drinks Monthly staff meetings with free lunch 22 days of paid holiday plus bank holidays increasing to 25 days with service on-site parking Monday- Friday 07.30am- 16.30pm (office based) IND25
Caralex Recruitment Limited have been asked to recruit a Property Customer Care Coordinator for a leading property company based in Oxford. The role will entail taking inbound calls from customers wanting to report issues with their property, logging these calls onto their database system, handling escalation, appointing relevant tradesman to visit propertiesto rectify the faults as appropriate and click apply for full job details
Oct 06, 2025
Full time
Caralex Recruitment Limited have been asked to recruit a Property Customer Care Coordinator for a leading property company based in Oxford. The role will entail taking inbound calls from customers wanting to report issues with their property, logging these calls onto their database system, handling escalation, appointing relevant tradesman to visit propertiesto rectify the faults as appropriate and click apply for full job details
Morson Talent are currently recruiting Aircraft Mechanical Supervisors on a long term contract basis at RNAS Yeovilton. Primary tasks - To provision Aircraft Mechanical Maintenance supporting Front Line and Scheduled and Unscheduled Maintenance on Merlin Mk4/4a aircraft. - Carry out the CHF Squadron engineering responsibilities equivalent to a Mechanical Supervisor POAET. - To investigate and diagnose faults and defects in equipment and systems, and supervise preventative maintenance within own trade. - Use specialist skills to carry out and/or supervise the repair, modification and fault rectification, pre & post-embarkation maintenance and all other maintenance activities applicable to Merlin Mk4/4A within trade boundaries. - Supervise and/or carry out the removal, dismantling re-assembly and refitting of role equipment, aircraft subassemblies and systems within own trade. - Carry out independent inspections within own trade. - Carry out the duties of MF700C Flight Servicing and MF700C Coordinator including coordinating maintenance work orders as required. - Supervise and/or carry out husbandry defect rectification and anti corrosion work. Secondary tasks - Carry out all tasks in accordance with military regulations, Air Publications, Aircraft Document Set (i.e MOD Form 700C series), other instructions, local orders and health and safety regulations. - Flight Servicing and self-supervised routine maintenance on Merlin Mk4/4A. - Carry out robust Corrosion Prevention in accordance with policy and guidance to maintain a high material state of the Merlin Mk4/4A. If this is of interest or would like more information, please apply today or alternatively contact Joseph Rice directly on (phone number removed) or (url removed)
Oct 06, 2025
Contractor
Morson Talent are currently recruiting Aircraft Mechanical Supervisors on a long term contract basis at RNAS Yeovilton. Primary tasks - To provision Aircraft Mechanical Maintenance supporting Front Line and Scheduled and Unscheduled Maintenance on Merlin Mk4/4a aircraft. - Carry out the CHF Squadron engineering responsibilities equivalent to a Mechanical Supervisor POAET. - To investigate and diagnose faults and defects in equipment and systems, and supervise preventative maintenance within own trade. - Use specialist skills to carry out and/or supervise the repair, modification and fault rectification, pre & post-embarkation maintenance and all other maintenance activities applicable to Merlin Mk4/4A within trade boundaries. - Supervise and/or carry out the removal, dismantling re-assembly and refitting of role equipment, aircraft subassemblies and systems within own trade. - Carry out independent inspections within own trade. - Carry out the duties of MF700C Flight Servicing and MF700C Coordinator including coordinating maintenance work orders as required. - Supervise and/or carry out husbandry defect rectification and anti corrosion work. Secondary tasks - Carry out all tasks in accordance with military regulations, Air Publications, Aircraft Document Set (i.e MOD Form 700C series), other instructions, local orders and health and safety regulations. - Flight Servicing and self-supervised routine maintenance on Merlin Mk4/4A. - Carry out robust Corrosion Prevention in accordance with policy and guidance to maintain a high material state of the Merlin Mk4/4A. If this is of interest or would like more information, please apply today or alternatively contact Joseph Rice directly on (phone number removed) or (url removed)
Caralex Recruitment Limited have been asked to recruit a Property Customer Care Coordinator for a leading property company based in Oxford. The role will entail taking inbound calls from customers wanting to report issues with their property, logging these calls onto their database system, handling escalation, appointing relevant tradesman to visit properties to rectify the faults as appropriate and then closing out the defects to a satisfactory conclusion. You will ideally have customer service experience, preferably within the property industry.
Oct 06, 2025
Full time
Caralex Recruitment Limited have been asked to recruit a Property Customer Care Coordinator for a leading property company based in Oxford. The role will entail taking inbound calls from customers wanting to report issues with their property, logging these calls onto their database system, handling escalation, appointing relevant tradesman to visit properties to rectify the faults as appropriate and then closing out the defects to a satisfactory conclusion. You will ideally have customer service experience, preferably within the property industry.
Field Service Engineer - Heavy & MOD Trailers Department: Service & Maintenance Location: Field-based (UK only) Reports to: Service Coordinator Overview Founded in 1985, Andover Trailers Limited has become a leader in the field of specialist body and trailer manufacturing. We are renowned for our unrivalled engineering standards and the highest quality materials, ensuring our products offer an unmatched combination of strength, durability, and operational ease. Each trailer and body leaving our facility is a testament to our commitment to "Better by Design," tailored to meet the precise needs of our customers now and in the future. Role Purpose To provide high-quality on-site servicing, fault diagnosis, and repair of heavy commercial trailers and MOD trailers. The role requires strong mechanical and electrical skills, a proactive approach, and a commitment to safety and reliability. Key Responsibilities Perform routine maintenance, inspections, and repairs on trailers at customer locations. Diagnose and fix faults in braking systems, suspension, electrical wiring, chassis, and pneumatics. Replace worn or damaged parts and perform minor welding or fabrication when needed. Complete all job documentation, service reports, and timesheets accurately Communicate regularly with the Service Coordinator regarding job status and requirements Ensure all work complies with VOSA, IVA, and MOD standards and specifications Maintain the service van, tools, and stock in a safe and organised manner Work safely and complete site-specific risk assessments prior to starting work Deliver a professional and courteous service to all customers Essential Skills & Experience Proven experience in trailer maintenance and repair (commercial or MOD Strong diagnostic ability across mechanical, pneumatic, and electrical systems. Full UK driving licence Ability to work independently in the field. Good communication and documentation skills Understanding of health and safety practices. Desirable Knowledge of MOD-spec trailer requirements Welding and basic fabrication skills IRTEC certification or similar. Familiarity with EBS/ABS systems and hydraulic components. Working Hours: Monday to Friday, 40 hours per week Overtime available Benefits: Competitive hourly rate or salary (based on experience) Company van, fuel card, and tools provided -Free on site Parking 20 days holiday plus bank holidays -2/3 days gifted by the company for Christmas/New Year Closures No company sick pay (Statutory Sick Pay only) Statutory pension scheme Training and development opportunities Job Types: Full-time, Permanent Pay: £35,000.00-£38,000.00 per year Benefits: Company events Company pension Free parking Life insurance On-site parking Ability to commute/relocate: Andover SP10: reliably commute or be willing to relocate with an employer-provided relocation package (preferred) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: Field Service Engineer - Heavy & MOD Trailers
Oct 06, 2025
Full time
Field Service Engineer - Heavy & MOD Trailers Department: Service & Maintenance Location: Field-based (UK only) Reports to: Service Coordinator Overview Founded in 1985, Andover Trailers Limited has become a leader in the field of specialist body and trailer manufacturing. We are renowned for our unrivalled engineering standards and the highest quality materials, ensuring our products offer an unmatched combination of strength, durability, and operational ease. Each trailer and body leaving our facility is a testament to our commitment to "Better by Design," tailored to meet the precise needs of our customers now and in the future. Role Purpose To provide high-quality on-site servicing, fault diagnosis, and repair of heavy commercial trailers and MOD trailers. The role requires strong mechanical and electrical skills, a proactive approach, and a commitment to safety and reliability. Key Responsibilities Perform routine maintenance, inspections, and repairs on trailers at customer locations. Diagnose and fix faults in braking systems, suspension, electrical wiring, chassis, and pneumatics. Replace worn or damaged parts and perform minor welding or fabrication when needed. Complete all job documentation, service reports, and timesheets accurately Communicate regularly with the Service Coordinator regarding job status and requirements Ensure all work complies with VOSA, IVA, and MOD standards and specifications Maintain the service van, tools, and stock in a safe and organised manner Work safely and complete site-specific risk assessments prior to starting work Deliver a professional and courteous service to all customers Essential Skills & Experience Proven experience in trailer maintenance and repair (commercial or MOD Strong diagnostic ability across mechanical, pneumatic, and electrical systems. Full UK driving licence Ability to work independently in the field. Good communication and documentation skills Understanding of health and safety practices. Desirable Knowledge of MOD-spec trailer requirements Welding and basic fabrication skills IRTEC certification or similar. Familiarity with EBS/ABS systems and hydraulic components. Working Hours: Monday to Friday, 40 hours per week Overtime available Benefits: Competitive hourly rate or salary (based on experience) Company van, fuel card, and tools provided -Free on site Parking 20 days holiday plus bank holidays -2/3 days gifted by the company for Christmas/New Year Closures No company sick pay (Statutory Sick Pay only) Statutory pension scheme Training and development opportunities Job Types: Full-time, Permanent Pay: £35,000.00-£38,000.00 per year Benefits: Company events Company pension Free parking Life insurance On-site parking Ability to commute/relocate: Andover SP10: reliably commute or be willing to relocate with an employer-provided relocation package (preferred) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: Field Service Engineer - Heavy & MOD Trailers
