Merkur Casino UK
Merkur Slots Venue Manager - Bramley page is loaded Merkur Slots Venue Manager - Bramleylocations: Bramleytime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 27, 2026 (9 days left to apply)job requisition id: JRIt's fun to work in a company where people truly BELIEVE in what they're doing!Please come and work for us We're committed to bringing passion and customer focus to the business. Then read on! Position: Venue Manager - Bramley Salary: £35,146.80 per annum Hours per week: 45At MERKUR Slots we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.Our colleagues are the heart of our venues that's why we invest in training (ours is 1st class!) and support you to be the best you can be - don't worry if you are not an expert within our industry - we will take care of that.We are looking for enthusiastic individuals who thrive on a challenge and want to learn. If you are looking for something new and have experience of being a great leader within a similar industry, retail or hospitality, then we would love to hear from you.MERKUR Slots are part of the Gauselmann Group, a family-owned German company that trades in over 40 European countries and is regarded as the foremost provider of gaming machines in Europe. In the UK, we currently operate over 220 high street Adult Gaming Centres under our MERKUR Slots Brand. About you: As well as maximizing sales in the venue through a range of marketing and promotional activity you'll also ensure the very highest standards of presentation and customer services - your aim will be to make your venue the best in town, for customers to visit and for your colleagues to work in. Ability to work to budgeted targets Management experience within retail, hospitality or the gambling sector is desired Experience with management reporting and administration Experienced managing a team Experience with creating staff rotas Excellent communication and organisational skills Ability to be flexible and adaptable Understanding of budgeting as well as Profit and Loss reports Flexibility within a 24-hour operation Benefits: 28 days holiday (including Bank Holidays) Monthly Bonus Scheme Excellent Career Progression Opportunities Contributory Pension Scheme Life Assurance Discounts with high street retailers and restaurants through our benefits portal Employee assistance programme Duties include but not limited to: Overall responsibility for the performance and profitability of a licensed gaming centre Champion company standards and best practice within venue. Ensure marketing, promotional activities and events are delivered correctly. Physical and personal security is maintained. Cash/assets are controlled, and any risk of loss is minimised Excellent customer service at all times, building and maintaining relationships with regular customers. Operate in accordance with LCCP. Development of your team and training to be completed in line with launches, refreshed and in line with company policy. Ensure that staff are being properly managed and any instances of poor performance or misconduct are dealt with in a timely and professional manner Recruitment and training of any new team members for your venue Market and competitor awareness To ensure venue cash collections are carried out in accordance with Company procedures. To monitor and analyse machine income levels. To achieve KPIs and audits; this includes international, compliance, etc. Adhere to all health and safety practices and procedures ensuring the venue operates in a safe manner. Ensure that all administration tasks are completed at the correct time and to the required standard. To actively manage and promote safeguarding and social responsibility measures. To respond positively, promptly and appropriately to all customer feedback / enquiries. To maintain a high standard of personal presentation and ensure that all employees always adhere to the brand dress code. To actively discourage harassment, bullying, victimisation or discrimination of any kind against employees, management or customers on the grounds of race, sex, disability, age, sexual orientation, religion or belief.MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated. INDVM If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!MERKUR Casino UK operates a number of venues throughout the UK with over 220 Adult Gaming Centres under the MERKUR Slots brand and a Merkur Casino, based in Aberdeen. MERKUR Slots showcases the latest digital "slot gaming" products in convenient high street locations, providing a modern casino feel, whilst Merkur Casino in Aberdeen provides the traditional casino experience. Our focus is on providing our customers excellent customer service, in a safe and modern environment, with teams that work together to deliver an exceptional customer experience.
Merkur Slots Venue Manager - Bramley page is loaded Merkur Slots Venue Manager - Bramleylocations: Bramleytime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 27, 2026 (9 days left to apply)job requisition id: JRIt's fun to work in a company where people truly BELIEVE in what they're doing!Please come and work for us We're committed to bringing passion and customer focus to the business. Then read on! Position: Venue Manager - Bramley Salary: £35,146.80 per annum Hours per week: 45At MERKUR Slots we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.Our colleagues are the heart of our venues that's why we invest in training (ours is 1st class!) and support you to be the best you can be - don't worry if you are not an expert within our industry - we will take care of that.We are looking for enthusiastic individuals who thrive on a challenge and want to learn. If you are looking for something new and have experience of being a great leader within a similar industry, retail or hospitality, then we would love to hear from you.MERKUR Slots are part of the Gauselmann Group, a family-owned German company that trades in over 40 European countries and is regarded as the foremost provider of gaming machines in Europe. In the UK, we currently operate over 220 high street Adult Gaming Centres under our MERKUR Slots Brand. About you: As well as maximizing sales in the venue through a range of marketing and promotional activity you'll also ensure the very highest standards of presentation and customer services - your aim will be to make your venue the best in town, for customers to visit and for your colleagues to work in. Ability to work to budgeted targets Management experience within retail, hospitality or the gambling sector is desired Experience with management reporting and administration Experienced managing a team Experience with creating staff rotas Excellent communication and organisational skills Ability to be flexible and adaptable Understanding of budgeting as well as Profit and Loss reports Flexibility within a 24-hour operation Benefits: 28 days holiday (including Bank Holidays) Monthly Bonus Scheme Excellent Career Progression Opportunities Contributory Pension Scheme Life Assurance Discounts with high street retailers and restaurants through our benefits portal Employee assistance programme Duties include but not limited to: Overall responsibility for the performance and profitability of a licensed gaming centre Champion company standards and best practice within venue. Ensure marketing, promotional activities and events are delivered correctly. Physical and personal security is maintained. Cash/assets are controlled, and any risk of loss is minimised Excellent customer service at all times, building and maintaining relationships with regular customers. Operate in accordance with LCCP. Development of your team and training to be completed in line with launches, refreshed and in line with company policy. Ensure that staff are being properly managed and any instances of poor performance or misconduct are dealt with in a timely and professional manner Recruitment and training of any new team members for your venue Market and competitor awareness To ensure venue cash collections are carried out in accordance with Company procedures. To monitor and analyse machine income levels. To achieve KPIs and audits; this includes international, compliance, etc. Adhere to all health and safety practices and procedures ensuring the venue operates in a safe manner. Ensure that all administration tasks are completed at the correct time and to the required standard. To actively manage and promote safeguarding and social responsibility measures. To respond positively, promptly and appropriately to all customer feedback / enquiries. To maintain a high standard of personal presentation and ensure that all employees always adhere to the brand dress code. To actively discourage harassment, bullying, victimisation or discrimination of any kind against employees, management or customers on the grounds of race, sex, disability, age, sexual orientation, religion or belief.MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated. INDVM If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!MERKUR Casino UK operates a number of venues throughout the UK with over 220 Adult Gaming Centres under the MERKUR Slots brand and a Merkur Casino, based in Aberdeen. MERKUR Slots showcases the latest digital "slot gaming" products in convenient high street locations, providing a modern casino feel, whilst Merkur Casino in Aberdeen provides the traditional casino experience. Our focus is on providing our customers excellent customer service, in a safe and modern environment, with teams that work together to deliver an exceptional customer experience.
Flotek
Bridgend, Mid Glamorgan
Job Title: IT Delivery Engineering Manager Location: Bridgend, South Wales Salary: 40,000 - 50,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Delivery Manager within Flotek, you will lead a team of IT delivery team leaders and delivery engineers. You will be responsible for ensuring the team are delivering the high-quality implementation of Office 365 environments and cloud migrations, optimisation of security services, infrastructure, cloud, and end-user technologies. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Responsibilities Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount. Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles. Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations. Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommending technology solutions that align with their objectives. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team. Work closely with our IT Project managers to ensure projects are delivered on time and on budget. Work alongside the IT delivery engineers to deliver IT projects. (Typical projects include Email migrations, Firewall installations, Email Threat Protection implementation), Create documentation and knowledge base articles to assist users in resolving common issue. Provide excellent customer service by communicating effectively and professionally with end-users. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. Setting KPI and metrics to monitor team performance and be able to present these to the Group IT Director. What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Experience of Email migrations (Cloud to Cloud, On Prem to cloud) Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Salary dependent on experience within range of 40,000 - 50,000 Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: IT Service Manager, IT Manager, IT Team Leader, IT Engineer Manager, IT Systems Engineer, IT Director, Technical Project Lead, IT Technical Manager, IT Project Manager, Technical Director, Technical Services Lead, MSP, IT Team Manager may also be considered for this role.
Job Title: IT Delivery Engineering Manager Location: Bridgend, South Wales Salary: 40,000 - 50,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Delivery Manager within Flotek, you will lead a team of IT delivery team leaders and delivery engineers. You will be responsible for ensuring the team are delivering the high-quality implementation of Office 365 environments and cloud migrations, optimisation of security services, infrastructure, cloud, and end-user technologies. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Responsibilities Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount. Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles. Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations. Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommending technology solutions that align with their objectives. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team. Work closely with our IT Project managers to ensure projects are delivered on time and on budget. Work alongside the IT delivery engineers to deliver IT projects. (Typical projects include Email migrations, Firewall installations, Email Threat Protection implementation), Create documentation and knowledge base articles to assist users in resolving common issue. Provide excellent customer service by communicating effectively and professionally with end-users. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. Setting KPI and metrics to monitor team performance and be able to present these to the Group IT Director. What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Experience of Email migrations (Cloud to Cloud, On Prem to cloud) Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Salary dependent on experience within range of 40,000 - 50,000 Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: IT Service Manager, IT Manager, IT Team Leader, IT Engineer Manager, IT Systems Engineer, IT Director, Technical Project Lead, IT Technical Manager, IT Project Manager, Technical Director, Technical Services Lead, MSP, IT Team Manager may also be considered for this role.
