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Account Handler
Talent-UK Ltd
Talent-UK are recruiting on behalf of their client for an Account Handler/Executive on a Full time, permanent basis to join their small but growing team, The current team work together really well and with the team being small everyone always supports each other. The role comes with a competitive salary and a clear, supportive career path within the business. Standard office hours of Monday to Friday 9am - 5pm. Due to the location of the role we would suggest you need to have a driving license and own vehicle This is an office-based role focused on the administration and coordination of sales activity. Working as part of the sales team, you will be responsible for managing quotes and orders through our internal system. You will act as a key point of contact between customers, suppliers, and the sales team, ensuring all information is accurate, complete, and communicated effectively to support the smooth progression of each project. Key Responsibilities Communicating with customers and suppliers via telephone and email. Supporting account managers by progressing enquiries into fully detailed quotes and orders Taking ownership of sales orders once placed, managing them efficiently through to completion Producing and issuing all required documentation, ensuring accuracy and that all necessary approvals and signatures are obtained whilst adhering to internal ISO processes and procedures Liaising with suppliers and clients to resolve any queries following order placement Requesting templates from suppliers and artwork from clients, ensuring all required information is received and correct Coordinating delivery requirements, including issuing accurate delivery notes and confirming contact details Please only apply if you meet all the essential requirements below - Person Specification Good standard of general education (GCSEs or equivalent, including English and Maths) - Essential Experience in an administrative or sales support role Experience handling customer and/or supplier communication (email and telephone) Experience managing processes, paperwork, and order handling Experience with purchase orders, quotations, and invoicing processes Strong organisational and administrative skills with high attention to detail Ability to manage multiple projects/orders simultaneously and prioritise workload Clear and professional written and verbal communication skills Ability to interpret and build product specifications accurately Good IT skills (Microsoft Office, email systems, CRM or order systems) Ability to follow processes and ensure documentation accuracy Highly organised and methodical approach to work Proactive and able to take ownership of projects from quote to completion Strong team player with ability to collaborate across departments Problem-solving mindset with attention to detail Reliable and able to work in a fast-paced, deadline-driven environment Customer-focused with a professional and positive attitude Commitment to supporting team objectives and business goals This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, Your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so. INDM
Apr 30, 2026
Full time
Talent-UK are recruiting on behalf of their client for an Account Handler/Executive on a Full time, permanent basis to join their small but growing team, The current team work together really well and with the team being small everyone always supports each other. The role comes with a competitive salary and a clear, supportive career path within the business. Standard office hours of Monday to Friday 9am - 5pm. Due to the location of the role we would suggest you need to have a driving license and own vehicle This is an office-based role focused on the administration and coordination of sales activity. Working as part of the sales team, you will be responsible for managing quotes and orders through our internal system. You will act as a key point of contact between customers, suppliers, and the sales team, ensuring all information is accurate, complete, and communicated effectively to support the smooth progression of each project. Key Responsibilities Communicating with customers and suppliers via telephone and email. Supporting account managers by progressing enquiries into fully detailed quotes and orders Taking ownership of sales orders once placed, managing them efficiently through to completion Producing and issuing all required documentation, ensuring accuracy and that all necessary approvals and signatures are obtained whilst adhering to internal ISO processes and procedures Liaising with suppliers and clients to resolve any queries following order placement Requesting templates from suppliers and artwork from clients, ensuring all required information is received and correct Coordinating delivery requirements, including issuing accurate delivery notes and confirming contact details Please only apply if you meet all the essential requirements below - Person Specification Good standard of general education (GCSEs or equivalent, including English and Maths) - Essential Experience in an administrative or sales support role Experience handling customer and/or supplier communication (email and telephone) Experience managing processes, paperwork, and order handling Experience with purchase orders, quotations, and invoicing processes Strong organisational and administrative skills with high attention to detail Ability to manage multiple projects/orders simultaneously and prioritise workload Clear and professional written and verbal communication skills Ability to interpret and build product specifications accurately Good IT skills (Microsoft Office, email systems, CRM or order systems) Ability to follow processes and ensure documentation accuracy Highly organised and methodical approach to work Proactive and able to take ownership of projects from quote to completion Strong team player with ability to collaborate across departments Problem-solving mindset with attention to detail Reliable and able to work in a fast-paced, deadline-driven environment Customer-focused with a professional and positive attitude Commitment to supporting team objectives and business goals This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, Your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so. INDM
Cameron James Professional Recruitment
Commercial Account Handler
Cameron James Professional Recruitment City, Manchester
Commercial Account Handler - Manchester Salary £35,000 - £45,000 plus additional benefits, hybridworking, study support towards CII qualifications. An established and growing North Manchester based insurance brokerage is looking to appoint an experienced Commercial Account Handler to support its highly varied commercial client portfolio. This role would be an ideal fit for an experienced broker who enjoys delivering excellent service, is committed to finding solutions that meet client needs, building strong relationships, and thrives working in a professional, fast-paced environment. Our client is a proudly independent business that takes pride in nurturing and developing their people to reach their maximum potential. Key Responsibilities Manage and service a portfolio of commercial insurance clients Handle renewals, new business quotations, and mid-term adjustments Liaise with insurers to obtain competitive terms and appropriate cover Prepare and issue accurate policy documentation Act as the main point of contact for day-to-day client queries Ensure all activity complies with FCA regulations and internal processes Support Account Executives with placement and client servicing About You Previous experience in a Commercial Account Handler or similar insurance role Good knowledge of commercial insurance products and markets Strong organisational and communication skills High attention to detail and ability to manage multiple workloads Confident dealing with clients and insurers Cert CII (or working towards) advantageous but not essential Experience of using Acturis would be highly advantageous What s on Offer Competitive salary dependent on experience Hybrid or flexible working options Supportive team and positive working culture Career development and progression opportunities Ongoing training and professional qualifications supported If you wish to apply for the position please click on the link and a consultant from Cameron James will be in touch.
Apr 30, 2026
Full time
Commercial Account Handler - Manchester Salary £35,000 - £45,000 plus additional benefits, hybridworking, study support towards CII qualifications. An established and growing North Manchester based insurance brokerage is looking to appoint an experienced Commercial Account Handler to support its highly varied commercial client portfolio. This role would be an ideal fit for an experienced broker who enjoys delivering excellent service, is committed to finding solutions that meet client needs, building strong relationships, and thrives working in a professional, fast-paced environment. Our client is a proudly independent business that takes pride in nurturing and developing their people to reach their maximum potential. Key Responsibilities Manage and service a portfolio of commercial insurance clients Handle renewals, new business quotations, and mid-term adjustments Liaise with insurers to obtain competitive terms and appropriate cover Prepare and issue accurate policy documentation Act as the main point of contact for day-to-day client queries Ensure all activity complies with FCA regulations and internal processes Support Account Executives with placement and client servicing About You Previous experience in a Commercial Account Handler or similar insurance role Good knowledge of commercial insurance products and markets Strong organisational and communication skills High attention to detail and ability to manage multiple workloads Confident dealing with clients and insurers Cert CII (or working towards) advantageous but not essential Experience of using Acturis would be highly advantageous What s on Offer Competitive salary dependent on experience Hybrid or flexible working options Supportive team and positive working culture Career development and progression opportunities Ongoing training and professional qualifications supported If you wish to apply for the position please click on the link and a consultant from Cameron James will be in touch.
CCA Recruitment Group
Remote Complaints Handler - Financial Services
CCA Recruitment Group Hull, Yorkshire
Complaints Handler - Financial Services (Remote) Salary: From 30,000 per annum Location: Remote (must be UK-based) Contract: Permanent, Full-Time Shifts: Mon-Sat, 8am - 8pm, 40 hours per week Start Dates: Various throughout 2026 Must have minimum 12 months complaints experience in a financial services environment. About the Role We are seeking highly motivated and customer-focused individuals to join our team as Complaints Handlers within a regulated financial services environment. This is a fully remote opportunity offering stability, structured training, and long-term career development. You will be responsible for managing and resolving customer complaints, including moderately complex and regulated cases, ensuring fair outcomes and excellent service delivery at every stage. Training & Development 2 weeks initial training 2 weeks Grad Bay supported environment Ongoing development through structured training and coaching Key Responsibilities Handle and resolve customer complaints in line with regulatory requirements and internal policies Investigate complex cases, ensuring fair and timely outcomes within SLA deadlines Communicate clearly with customers via phone, email, and written correspondence Prepare reports, letters, and case documentation to a high standard Manage multiple cases effectively, prioritising workload and deadlines Identify potential customer retention or improvement opportunities Maintain accurate records and produce data-driven reports Adhere to compliance frameworks, risk controls, and internal procedures at all times Essential Experience Minimum 12 months' complaint handling experience in a UK financial services regulated environment Strong verbal and written communication skills Excellent telephone manner with the ability to build rapport and trust Proven ability to manage workloads and meet deadlines Skilled in objection handling while maintaining professionalism Background Checks All offers are subject to satisfactory completion of: Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions Checks Any additional role-related screening Why Join Us? Fully remote working Structured onboarding and support Competitive salary Opportunity to grow within a regulated financial services environment Dynamic and fast-paced role with real impact Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
Apr 30, 2026
Full time
Complaints Handler - Financial Services (Remote) Salary: From 30,000 per annum Location: Remote (must be UK-based) Contract: Permanent, Full-Time Shifts: Mon-Sat, 8am - 8pm, 40 hours per week Start Dates: Various throughout 2026 Must have minimum 12 months complaints experience in a financial services environment. About the Role We are seeking highly motivated and customer-focused individuals to join our team as Complaints Handlers within a regulated financial services environment. This is a fully remote opportunity offering stability, structured training, and long-term career development. You will be responsible for managing and resolving customer complaints, including moderately complex and regulated cases, ensuring fair outcomes and excellent service delivery at every stage. Training & Development 2 weeks initial training 2 weeks Grad Bay supported environment Ongoing development through structured training and coaching Key Responsibilities Handle and resolve customer complaints in line with regulatory requirements and internal policies Investigate complex cases, ensuring fair and timely outcomes within SLA deadlines Communicate clearly with customers via phone, email, and written correspondence Prepare reports, letters, and case documentation to a high standard Manage multiple cases effectively, prioritising workload and deadlines Identify potential customer retention or improvement opportunities Maintain accurate records and produce data-driven reports Adhere to compliance frameworks, risk controls, and internal procedures at all times Essential Experience Minimum 12 months' complaint handling experience in a UK financial services regulated environment Strong verbal and written communication skills Excellent telephone manner with the ability to build rapport and trust Proven ability to manage workloads and meet deadlines Skilled in objection handling while maintaining professionalism Background Checks All offers are subject to satisfactory completion of: Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions Checks Any additional role-related screening Why Join Us? Fully remote working Structured onboarding and support Competitive salary Opportunity to grow within a regulated financial services environment Dynamic and fast-paced role with real impact Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
Service Care Solutions
Medical Negligence Fee Earner
Service Care Solutions Blackburn, Lancashire
Service Care Solutions are working alongside a well-established law firm in Blackburn, who are seeking a Medical Negligence Fee Earner to join their growing team. This is an excellent opportunity for an experienced case handler who has prior exposure to medical negligence matters and is confident managing their own caseload. The firm is open to candidates who are not yet qualified, provided they can demonstrate strong file handling experience within medical negligence. Job Title: Medical Negligence Fee Earner Location: Blackburn Salary: 25,000+ per annum (DOE) Job Type: Full-Time, Permanent Responsibilities as a Medical Negligence Fee Earner: Managing a caseload of medical negligence claims from inception through to settlement Handling pre- and post-litigation matters with minimal supervision Drafting legal documents including Letters of Claim, witness statements, and schedules of loss Liaising with clients, medical experts, counsel, and third parties Reviewing medical records and instructing appropriate experts Ensuring compliance with relevant protocols and procedural rules Maintaining accurate and up-to-date case management records Working towards individual and team targets About you as a Medical Negligence Fee Earner: Previous experience handling medical negligence files (essential) Ability to manage a caseload independently Strong understanding of the litigation process and pre-action protocols Excellent written and verbal communication skills Highly organised with strong attention to detail Ability to work effectively in an office-based environment Benefits: Pension Scheme Medical Health Care Holiday Pay Clear progression pathways for career development Opportunity to develop within a supportive and experienced team If you or someone that you know would be interested in applying to the Medical Negligence Fee Earner vacancy, then don't hesitate to get in touch with Aanisah Khan via email, (url removed), or via phone at (phone number removed). We also welcome referrals for this position, where a successful recommendation would be worth 200.
Apr 30, 2026
Full time
Service Care Solutions are working alongside a well-established law firm in Blackburn, who are seeking a Medical Negligence Fee Earner to join their growing team. This is an excellent opportunity for an experienced case handler who has prior exposure to medical negligence matters and is confident managing their own caseload. The firm is open to candidates who are not yet qualified, provided they can demonstrate strong file handling experience within medical negligence. Job Title: Medical Negligence Fee Earner Location: Blackburn Salary: 25,000+ per annum (DOE) Job Type: Full-Time, Permanent Responsibilities as a Medical Negligence Fee Earner: Managing a caseload of medical negligence claims from inception through to settlement Handling pre- and post-litigation matters with minimal supervision Drafting legal documents including Letters of Claim, witness statements, and schedules of loss Liaising with clients, medical experts, counsel, and third parties Reviewing medical records and instructing appropriate experts Ensuring compliance with relevant protocols and procedural rules Maintaining accurate and up-to-date case management records Working towards individual and team targets About you as a Medical Negligence Fee Earner: Previous experience handling medical negligence files (essential) Ability to manage a caseload independently Strong understanding of the litigation process and pre-action protocols Excellent written and verbal communication skills Highly organised with strong attention to detail Ability to work effectively in an office-based environment Benefits: Pension Scheme Medical Health Care Holiday Pay Clear progression pathways for career development Opportunity to develop within a supportive and experienced team If you or someone that you know would be interested in applying to the Medical Negligence Fee Earner vacancy, then don't hesitate to get in touch with Aanisah Khan via email, (url removed), or via phone at (phone number removed). We also welcome referrals for this position, where a successful recommendation would be worth 200.
CCA Recruitment Group
Complaints Handler
CCA Recruitment Group City, Edinburgh
Complaints Handler - Banking & Financial Services (Remote) We are currently recruiting on behalf of a leading client for multiple Complaints Handler roles within a Banking & Financial Services environment. Our client is recognised for delivering outstanding customer experience and is looking to strengthen their Financial Services complaints team due to continued growth. Start Dates: Various throughout 2026 Salary: From 30,000 per annum Location: Work From Home Training: 2 weeks training + 2 weeks Grad Bay Contract: Permanent, Full Time (40 hours) - fully flexible required Job Profile Summary We are looking for a highly motivated individual who consistently delivers on customer promises and demonstrates strong knowledge of products, policies, and procedures across Financial Services workstreams. This Complaints Handler role involves working across medium complexity and regulated cases, ensuring all decisions are clearly communicated and understood by customers. Successful candidates will be confident working in a fast-paced Financial Services environment, adapting to change and managing multiple priorities effectively. You will ensure full adherence to policies, training & competence schemes, and risk frameworks at all times, while delivering excellent service in the resolution of complaints within SLAs and deadlines. Client values must be demonstrated at all times. Job Description A Complaints Handler will work within standard compliance processes, systems, and procedures, reporting any non-compliance issues appropriately. A Complaints Handler will prepare routine correspondence, reports, and documentation, ensuring accuracy and follow-up on outstanding issues. A Complaints Handler will investigate and resolve customer complaints, handling complex queries and ensuring fair outcomes in line with Financial Services regulations. A Complaints Handler will gather and input data from multiple sources to produce accurate reporting and case updates. A Complaints Handler will communicate with customers across multiple channels including phone, email, and written correspondence. Financial Services responsibilities include maintaining regulatory compliance, adhering to FCA requirements, and ensuring all complaint handling is completed fairly and within guidelines. Essential Experience: Minimum 12 months complaint handling experience in a regulated Financial Services environment in the UK Strong communication skills, both written and verbal Confident telephone manner with ability to build rapport and support customers effectively Excellent organisational skills with ability to manage workload and deadlines Strong objection handling skills while maintaining professionalism Background Checks: Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Other associated screening Values we look for: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship Don't wait, apply for your next exciting move! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Apr 30, 2026
Full time
Complaints Handler - Banking & Financial Services (Remote) We are currently recruiting on behalf of a leading client for multiple Complaints Handler roles within a Banking & Financial Services environment. Our client is recognised for delivering outstanding customer experience and is looking to strengthen their Financial Services complaints team due to continued growth. Start Dates: Various throughout 2026 Salary: From 30,000 per annum Location: Work From Home Training: 2 weeks training + 2 weeks Grad Bay Contract: Permanent, Full Time (40 hours) - fully flexible required Job Profile Summary We are looking for a highly motivated individual who consistently delivers on customer promises and demonstrates strong knowledge of products, policies, and procedures across Financial Services workstreams. This Complaints Handler role involves working across medium complexity and regulated cases, ensuring all decisions are clearly communicated and understood by customers. Successful candidates will be confident working in a fast-paced Financial Services environment, adapting to change and managing multiple priorities effectively. You will ensure full adherence to policies, training & competence schemes, and risk frameworks at all times, while delivering excellent service in the resolution of complaints within SLAs and deadlines. Client values must be demonstrated at all times. Job Description A Complaints Handler will work within standard compliance processes, systems, and procedures, reporting any non-compliance issues appropriately. A Complaints Handler will prepare routine correspondence, reports, and documentation, ensuring accuracy and follow-up on outstanding issues. A Complaints Handler will investigate and resolve customer complaints, handling complex queries and ensuring fair outcomes in line with Financial Services regulations. A Complaints Handler will gather and input data from multiple sources to produce accurate reporting and case updates. A Complaints Handler will communicate with customers across multiple channels including phone, email, and written correspondence. Financial Services responsibilities include maintaining regulatory compliance, adhering to FCA requirements, and ensuring all complaint handling is completed fairly and within guidelines. Essential Experience: Minimum 12 months complaint handling experience in a regulated Financial Services environment in the UK Strong communication skills, both written and verbal Confident telephone manner with ability to build rapport and support customers effectively Excellent organisational skills with ability to manage workload and deadlines Strong objection handling skills while maintaining professionalism Background Checks: Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Other associated screening Values we look for: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship Don't wait, apply for your next exciting move! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
CCA Recruitment Group
Complaints Handler - Remote
CCA Recruitment Group
Complaints Handler - Remote Banking & Financial Services Salary 30,000 Work from home from day one! Contract: Permanent, Full Time (40hrs), between the hours of 8am - 8pm, Monday to Saturday Start Dates: Various from 1st of June onwards My client is certified as great place to work UK in 2025! They deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to their success they have exciting opportunities in their Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Training: 2 weeks then 2 weeks Grad Bay Background Checking: Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks About the role: We are looking for a highly motivated individuals who deliver on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. Client values will be displayed at all times. What you'll be doing: Work within current standard compliance processes, systems, and procedures, and report simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Who we're looking for: Minimum 12 months experience of complaint handling in a financial services regulated environment in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communication Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values my client is looking for: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
Apr 30, 2026
Full time
Complaints Handler - Remote Banking & Financial Services Salary 30,000 Work from home from day one! Contract: Permanent, Full Time (40hrs), between the hours of 8am - 8pm, Monday to Saturday Start Dates: Various from 1st of June onwards My client is certified as great place to work UK in 2025! They deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to their success they have exciting opportunities in their Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Training: 2 weeks then 2 weeks Grad Bay Background Checking: Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks About the role: We are looking for a highly motivated individuals who deliver on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. Client values will be displayed at all times. What you'll be doing: Work within current standard compliance processes, systems, and procedures, and report simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Who we're looking for: Minimum 12 months experience of complaint handling in a financial services regulated environment in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communication Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values my client is looking for: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
Simpson Judge
Senior Paralegal - Leasehold Extensions (Remote)
Simpson Judge Salisbury, Wiltshire
Senior Paralegal - Lease Extensions (Private Matters) Location: Remote for the right candidate Role Purpose This is a senior paralegal role for an experienced case handler with strong procedural and practical experience in leasehold property matters, informal lease extensions and post-completion registration. The post-holder will manage a caseload of private lease extension files under the supervision of a solicitor, with responsibility for file progression, client communication, procedural conduct, drafting from precedent, third-party liaison and matter management. The post-holder will not provide unsupervised legal advice or conduct reserved legal activities outside delegated authority. All legal advice, legal strategy, legal sign-off and supervision of legal risk remain with the supervising solicitor. Role Objective To manage a supervised caseload of private lease extension matters efficiently, accurately and proactively, ensuring: matters progress efficiently from instruction to completion, clients receive high-quality service and clear communication, deadlines and third-party dependencies are managed effectively, risks are identified and escalated appropriately, files remain compliant, commercially managed and procedurally sound, matters complete efficiently and register correctly. Key Responsibilities Caseload Management Manage a personal caseload of private (informal) lease extension matters under solicitor supervision. Progress matters from file opening through to completion and registration. Maintain accurate case records, task progression, notes and correspondence. Ensure all key dates, milestones and chases are diarised and actioned. Maintain orderly and compliant files in accordance with internal procedures and regulatory requirements. Prioritise and manage workflow to ensure efficient file progression and client service. Private Lease Extension Conduct Progress private lease extension matters from instruction through to completion. Obtain title documents, lease documentation and relevant property papers. Review and extract key lease and title information. Prepare file summaries and identify key issues for solicitor review. Draft and issue initial correspondence to landlords / agents. Request, chase and log informal lease extension terms. Track and record negotiations and responses. Prepare matter summaries and heads of terms for solicitor review. Identify and escalate adverse or commercially unattractive lease terms. Support progression to agreed terms and documentation. Drafting & Documentation Draft routine correspondence, reports and procedural documents from approved precedents. Prepare letters to landlords, agents and third parties. Prepare file notes, summaries and matter updates. Draft lease extension documentation from approved precedent for review. Prepare completion packs, engrossments and execution packs. Prepare post-completion documentation and Land Registry applications. Completion & Post-Completion Prepare completion statements and completion packs. Coordinate execution and completion logistics. Support completion under solicitor supervision. Prepare AP1 applications and post-completion registration documents. Lodge and monitor Land Registry applications. Deal with routine post-completion matters and routine requisitions under supervision. Escalate legal or substantive requisitions to supervising solicitor. Risk, Escalation & Supervision Identify legal, procedural, title, timing and commercial risks. Escalate all legal advice points, legal drafting points and legal risk promptly. Escalate adverse informal terms, title defects, lender issues and unusual landlord structures. Work strictly within delegated authority and supervision protocols. Ensure all legal advice and legal sign-off are referred to the supervising solicitor. Maintain awareness of role boundaries and escalation obligations. Team Support & Mentoring Support junior paralegals / trainees with procedural workflow and file administration. Assist with file process training and workflow guidance. Share best practice in file management, drafting and post-completion. Support team process consistency and quality standards. Person Specification Essential Minimum 3+ years' experience in residential property, leasehold property or lease extension work Strong experience managing property files and procedural transactions Experience handling private / informal lease extension matters Strong understanding of leasehold titles and lease documentation Experience drafting from precedent and managing completion processes Strong Land Registry / post-completion experience Excellent file management and diary discipline Strong organisational skills and attention to detail Strong written and verbal communication skills Commercially aware and client-focused Able to work independently within supervision boundaries Strong escalation judgment Desirable Experience in leasehold enfranchisement / statutory lease extensions Experience with Proclaim case management Experience supervising junior paralegals LPC / SQE / CILEX study or equivalent Experience liaising with valuers / landlords / managing agents in leasehold transactions Please contact Samuel Higgins at Simpson Judge for further information phone number removed) / )
Apr 29, 2026
Full time
Senior Paralegal - Lease Extensions (Private Matters) Location: Remote for the right candidate Role Purpose This is a senior paralegal role for an experienced case handler with strong procedural and practical experience in leasehold property matters, informal lease extensions and post-completion registration. The post-holder will manage a caseload of private lease extension files under the supervision of a solicitor, with responsibility for file progression, client communication, procedural conduct, drafting from precedent, third-party liaison and matter management. The post-holder will not provide unsupervised legal advice or conduct reserved legal activities outside delegated authority. All legal advice, legal strategy, legal sign-off and supervision of legal risk remain with the supervising solicitor. Role Objective To manage a supervised caseload of private lease extension matters efficiently, accurately and proactively, ensuring: matters progress efficiently from instruction to completion, clients receive high-quality service and clear communication, deadlines and third-party dependencies are managed effectively, risks are identified and escalated appropriately, files remain compliant, commercially managed and procedurally sound, matters complete efficiently and register correctly. Key Responsibilities Caseload Management Manage a personal caseload of private (informal) lease extension matters under solicitor supervision. Progress matters from file opening through to completion and registration. Maintain accurate case records, task progression, notes and correspondence. Ensure all key dates, milestones and chases are diarised and actioned. Maintain orderly and compliant files in accordance with internal procedures and regulatory requirements. Prioritise and manage workflow to ensure efficient file progression and client service. Private Lease Extension Conduct Progress private lease extension matters from instruction through to completion. Obtain title documents, lease documentation and relevant property papers. Review and extract key lease and title information. Prepare file summaries and identify key issues for solicitor review. Draft and issue initial correspondence to landlords / agents. Request, chase and log informal lease extension terms. Track and record negotiations and responses. Prepare matter summaries and heads of terms for solicitor review. Identify and escalate adverse or commercially unattractive lease terms. Support progression to agreed terms and documentation. Drafting & Documentation Draft routine correspondence, reports and procedural documents from approved precedents. Prepare letters to landlords, agents and third parties. Prepare file notes, summaries and matter updates. Draft lease extension documentation from approved precedent for review. Prepare completion packs, engrossments and execution packs. Prepare post-completion documentation and Land Registry applications. Completion & Post-Completion Prepare completion statements and completion packs. Coordinate execution and completion logistics. Support completion under solicitor supervision. Prepare AP1 applications and post-completion registration documents. Lodge and monitor Land Registry applications. Deal with routine post-completion matters and routine requisitions under supervision. Escalate legal or substantive requisitions to supervising solicitor. Risk, Escalation & Supervision Identify legal, procedural, title, timing and commercial risks. Escalate all legal advice points, legal drafting points and legal risk promptly. Escalate adverse informal terms, title defects, lender issues and unusual landlord structures. Work strictly within delegated authority and supervision protocols. Ensure all legal advice and legal sign-off are referred to the supervising solicitor. Maintain awareness of role boundaries and escalation obligations. Team Support & Mentoring Support junior paralegals / trainees with procedural workflow and file administration. Assist with file process training and workflow guidance. Share best practice in file management, drafting and post-completion. Support team process consistency and quality standards. Person Specification Essential Minimum 3+ years' experience in residential property, leasehold property or lease extension work Strong experience managing property files and procedural transactions Experience handling private / informal lease extension matters Strong understanding of leasehold titles and lease documentation Experience drafting from precedent and managing completion processes Strong Land Registry / post-completion experience Excellent file management and diary discipline Strong organisational skills and attention to detail Strong written and verbal communication skills Commercially aware and client-focused Able to work independently within supervision boundaries Strong escalation judgment Desirable Experience in leasehold enfranchisement / statutory lease extensions Experience with Proclaim case management Experience supervising junior paralegals LPC / SQE / CILEX study or equivalent Experience liaising with valuers / landlords / managing agents in leasehold transactions Please contact Samuel Higgins at Simpson Judge for further information phone number removed) / )
CCA Recruitment Group
Complaints Handler - Fully Remote
CCA Recruitment Group
Complaints Handler - Financial Services (Remote) Salary: From 30,000 per annum Location: Remote (must be UK-based) Contract: Permanent, Full-Time Shifts: Mon-Sat, 8am - 8pm, 40 hours per week Start Dates: Various throughout 2026 Must have minimum 12 months complaints experience in a financial services environment. About the Role We are seeking highly motivated and customer-focused individuals to join our team as Complaints Handlers within a regulated financial services environment. This is a fully remote opportunity offering stability, structured training, and long-term career development. You will be responsible for managing and resolving customer complaints, including moderately complex and regulated cases, ensuring fair outcomes and excellent service delivery at every stage. Training & Development 2 weeks initial training 2 weeks Grad Bay supported environment Ongoing development through structured training and coaching Key Responsibilities Handle and resolve customer complaints in line with regulatory requirements and internal policies Investigate complex cases, ensuring fair and timely outcomes within SLA deadlines Communicate clearly with customers via phone, email, and written correspondence Prepare reports, letters, and case documentation to a high standard Manage multiple cases effectively, prioritising workload and deadlines Identify potential customer retention or improvement opportunities Maintain accurate records and produce data-driven reports Adhere to compliance frameworks, risk controls, and internal procedures at all times Essential Experience Minimum 12 months' complaint handling experience in a UK financial services regulated environment Strong verbal and written communication skills Excellent telephone manner with the ability to build rapport and trust Proven ability to manage workloads and meet deadlines Skilled in objection handling while maintaining professionalism Background Checks All offers are subject to satisfactory completion of: Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions Checks Any additional role-related screening Why Join Us? Fully remote working Structured onboarding and support Competitive salary Opportunity to grow within a regulated financial services environment Dynamic and fast-paced role with real impact Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
Apr 29, 2026
Full time
Complaints Handler - Financial Services (Remote) Salary: From 30,000 per annum Location: Remote (must be UK-based) Contract: Permanent, Full-Time Shifts: Mon-Sat, 8am - 8pm, 40 hours per week Start Dates: Various throughout 2026 Must have minimum 12 months complaints experience in a financial services environment. About the Role We are seeking highly motivated and customer-focused individuals to join our team as Complaints Handlers within a regulated financial services environment. This is a fully remote opportunity offering stability, structured training, and long-term career development. You will be responsible for managing and resolving customer complaints, including moderately complex and regulated cases, ensuring fair outcomes and excellent service delivery at every stage. Training & Development 2 weeks initial training 2 weeks Grad Bay supported environment Ongoing development through structured training and coaching Key Responsibilities Handle and resolve customer complaints in line with regulatory requirements and internal policies Investigate complex cases, ensuring fair and timely outcomes within SLA deadlines Communicate clearly with customers via phone, email, and written correspondence Prepare reports, letters, and case documentation to a high standard Manage multiple cases effectively, prioritising workload and deadlines Identify potential customer retention or improvement opportunities Maintain accurate records and produce data-driven reports Adhere to compliance frameworks, risk controls, and internal procedures at all times Essential Experience Minimum 12 months' complaint handling experience in a UK financial services regulated environment Strong verbal and written communication skills Excellent telephone manner with the ability to build rapport and trust Proven ability to manage workloads and meet deadlines Skilled in objection handling while maintaining professionalism Background Checks All offers are subject to satisfactory completion of: Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions Checks Any additional role-related screening Why Join Us? Fully remote working Structured onboarding and support Competitive salary Opportunity to grow within a regulated financial services environment Dynamic and fast-paced role with real impact Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
Bell Cornwall Recruitment
Insurance Account Handler
Bell Cornwall Recruitment Sutton Coldfield, West Midlands
Insurance Account Handler Ref: BCR/JP/31810c 24,000 - 35,000 (depending on experience) Sutton Coldfield Bell Cornwall Recruitment is delighted to be working with a well-established insurance firm in Sutton Coldfield, currently looking to expand its team with an experienced Commercial Insurance Account Handler. Insurance Account Handler Responsibilities: Oversee the servicing and renewal of commercial insurance policies, while responding to client queries. Produce and issue accurate insurance documentation. Liaise with insurers to secure quotes and negotiate favourable terms. Keep client records up to date, ensuring full compliance with regulatory requirements. Support Account Executives with proposals and ongoing account management tasks. The ideal candidate will have: Proven experience managing commercial insurance policies. Strong knowledge of FCA regulations and compliance standards. Proficient in Microsoft Office and relevant industry systems. Excellent communication and relationship-building skills. Highly organised with strong attention to detail. If you're a skilled Insurance Account Handler within the commercial area and are ready for a new opportunity, we'd love to hear from you! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Apr 29, 2026
Full time
Insurance Account Handler Ref: BCR/JP/31810c 24,000 - 35,000 (depending on experience) Sutton Coldfield Bell Cornwall Recruitment is delighted to be working with a well-established insurance firm in Sutton Coldfield, currently looking to expand its team with an experienced Commercial Insurance Account Handler. Insurance Account Handler Responsibilities: Oversee the servicing and renewal of commercial insurance policies, while responding to client queries. Produce and issue accurate insurance documentation. Liaise with insurers to secure quotes and negotiate favourable terms. Keep client records up to date, ensuring full compliance with regulatory requirements. Support Account Executives with proposals and ongoing account management tasks. The ideal candidate will have: Proven experience managing commercial insurance policies. Strong knowledge of FCA regulations and compliance standards. Proficient in Microsoft Office and relevant industry systems. Excellent communication and relationship-building skills. Highly organised with strong attention to detail. If you're a skilled Insurance Account Handler within the commercial area and are ready for a new opportunity, we'd love to hear from you! Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Keoghs LLP
Casualty Litigated Claims Handler
Keoghs LLP Bolton, Lancashire
The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition the Assistant File Handler will support File Handlers on tasks within their caseloads. Key Responsibilities Duties will include the following (based on experience), but may not be limited to: Considering and responding to Applications for Pre-action disclosure Handling matters in accordance with client SLA's Instructing Counsel/advocate Reviewing evidence Legal Research Negotiations/ Drafting Payments into Court Dealing with routine correspondence Initial review and setting strategy for the management of the claim Reviewing matters throughout CRU Dealing with disclosure Reviewing evidence (including medical / personnel records) Conducting investigations with Insured's / obtaining witness statements Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses Instructing Counsel / Experts Attending conferences and Trials with Counsel and note taking Dealing with routine correspondence Reviewing quantum Drafting Tomlin Orders and Consent Orders Draft Cost schedules Dealing with general or straightforward queries Telephone chasing activities Filing out Allocation Questionnaires and witness summon Ensuring compliance with the SRA Standards & Regulations. Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office Skills, Knowledge and Expertise Self-confident with good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise and delegate effectively when required An ability to maintain attention to detail when dealing with repetitive tasks Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively within the Keoghs Shared Behaviour framework Contributes actively to an environment in which colleagues work cooperatively with each other. Ability to meet performance targets Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Good client care skills and evidence of working to client guidelines on a delegated basis Ability to prioritise work, keep to deadlines and work under pressure High level of analytical skills Desirable Previous personal injury file handling experience Legal Education- ILEX, LPC or equivalent work experience Experience of handling a caseload of EL/PL files would be advantageous. Previous litigation experience is preferred Good advocacy skills Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Apr 29, 2026
Full time
The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition the Assistant File Handler will support File Handlers on tasks within their caseloads. Key Responsibilities Duties will include the following (based on experience), but may not be limited to: Considering and responding to Applications for Pre-action disclosure Handling matters in accordance with client SLA's Instructing Counsel/advocate Reviewing evidence Legal Research Negotiations/ Drafting Payments into Court Dealing with routine correspondence Initial review and setting strategy for the management of the claim Reviewing matters throughout CRU Dealing with disclosure Reviewing evidence (including medical / personnel records) Conducting investigations with Insured's / obtaining witness statements Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses Instructing Counsel / Experts Attending conferences and Trials with Counsel and note taking Dealing with routine correspondence Reviewing quantum Drafting Tomlin Orders and Consent Orders Draft Cost schedules Dealing with general or straightforward queries Telephone chasing activities Filing out Allocation Questionnaires and witness summon Ensuring compliance with the SRA Standards & Regulations. Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office Skills, Knowledge and Expertise Self-confident with good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise and delegate effectively when required An ability to maintain attention to detail when dealing with repetitive tasks Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively within the Keoghs Shared Behaviour framework Contributes actively to an environment in which colleagues work cooperatively with each other. Ability to meet performance targets Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Good client care skills and evidence of working to client guidelines on a delegated basis Ability to prioritise work, keep to deadlines and work under pressure High level of analytical skills Desirable Previous personal injury file handling experience Legal Education- ILEX, LPC or equivalent work experience Experience of handling a caseload of EL/PL files would be advantageous. Previous litigation experience is preferred Good advocacy skills Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
DEKRA Claims International
Claims Accountant
DEKRA Claims International City, London
Claims Accountant Location : Hybrid Stokenchurch (near High Wycombe) or London (Stokenchurch-based employees will attend the London office once a month) Salary : £30,000 £35,000 per annum, depending on experience Contract : Full-time, Permanent At DEKRA, we provide expert services worldwide to help organisations improve safety, efficiency, and sustainability. With a strong reputation in the insurance and risk management sector, we are now seeking a motivated and detail-oriented Claims Accountant to join our busy Claims Accounting Hub. What s in it for you? • A competitive salary of £30,000 £35,000 (DOE). • Hybrid working arrangements (Stokenchurch or London, with flexibility). • 25 days holiday plus bank holidays. • Company pension scheme. • Private healthcare and Employee Assistance Programme. • Opportunities for ongoing professional development and progression within a global organisation. • A supportive and collaborative team culture, guided by our values of integrity, teamwork, and customer focus. The Role This is an excellent opportunity to take ownership of varied accounting processes within a dynamic international environment. You will play a key role in ensuring accuracy, compliance, and efficiency across multiple legal entities, while gaining exposure to a wide range of financial activities and projects. As a Claims Accountant, you will be responsible for: • Preparing and processing sales and purchase invoices accurately. • Executing daily bank postings, maintaining the cash book, and performing regular reconciliations. • Managing payment runs, ensuring all payments are made on time. • Producing accurate financial reports using Excel and accounting systems. • Supporting Claims Handlers and management by resolving financial queries promptly. • Carrying out monthly control activities, analysing variances, and clarifying discrepancies. • Assisting with audits by providing clear documentation and explanations. • Ensuring compliance with regulatory bodies and internal policies. • Supporting wider team projects, including process improvements and system upgrades. About You We are looking for someone who: • Has experience working in an accounts function (AR, AP, or general accounting). • Is confident using accounting software (SAP R/3 experience preferred, Exact Globe desirable). • Possesses strong Excel skills, including Pivot Tables and formulas. • Demonstrates excellent attention to detail and organisational ability. • Is able to work independently under pressure while also contributing to a team. • Holds an accounting qualification such as AAT (desirable but not essential). • Communicates clearly and can explain financial data effectively. What We Offer? This role offers an exciting blend of routine accounting activities and opportunities to get involved in projects that drive improvements and efficiency across the business. If you re an organised, detail-driven individual who thrives in a fast-paced environment, we d love to hear from you. Apply today and take the next step in your accounting career with DEKRA. No agencies please.
Apr 28, 2026
Full time
Claims Accountant Location : Hybrid Stokenchurch (near High Wycombe) or London (Stokenchurch-based employees will attend the London office once a month) Salary : £30,000 £35,000 per annum, depending on experience Contract : Full-time, Permanent At DEKRA, we provide expert services worldwide to help organisations improve safety, efficiency, and sustainability. With a strong reputation in the insurance and risk management sector, we are now seeking a motivated and detail-oriented Claims Accountant to join our busy Claims Accounting Hub. What s in it for you? • A competitive salary of £30,000 £35,000 (DOE). • Hybrid working arrangements (Stokenchurch or London, with flexibility). • 25 days holiday plus bank holidays. • Company pension scheme. • Private healthcare and Employee Assistance Programme. • Opportunities for ongoing professional development and progression within a global organisation. • A supportive and collaborative team culture, guided by our values of integrity, teamwork, and customer focus. The Role This is an excellent opportunity to take ownership of varied accounting processes within a dynamic international environment. You will play a key role in ensuring accuracy, compliance, and efficiency across multiple legal entities, while gaining exposure to a wide range of financial activities and projects. As a Claims Accountant, you will be responsible for: • Preparing and processing sales and purchase invoices accurately. • Executing daily bank postings, maintaining the cash book, and performing regular reconciliations. • Managing payment runs, ensuring all payments are made on time. • Producing accurate financial reports using Excel and accounting systems. • Supporting Claims Handlers and management by resolving financial queries promptly. • Carrying out monthly control activities, analysing variances, and clarifying discrepancies. • Assisting with audits by providing clear documentation and explanations. • Ensuring compliance with regulatory bodies and internal policies. • Supporting wider team projects, including process improvements and system upgrades. About You We are looking for someone who: • Has experience working in an accounts function (AR, AP, or general accounting). • Is confident using accounting software (SAP R/3 experience preferred, Exact Globe desirable). • Possesses strong Excel skills, including Pivot Tables and formulas. • Demonstrates excellent attention to detail and organisational ability. • Is able to work independently under pressure while also contributing to a team. • Holds an accounting qualification such as AAT (desirable but not essential). • Communicates clearly and can explain financial data effectively. What We Offer? This role offers an exciting blend of routine accounting activities and opportunities to get involved in projects that drive improvements and efficiency across the business. If you re an organised, detail-driven individual who thrives in a fast-paced environment, we d love to hear from you. Apply today and take the next step in your accounting career with DEKRA. No agencies please.
RecruitedUK
Account Executive
RecruitedUK Shrewsbury, Shropshire
An exciting opportunity has arisen for an experienced Commercial Account Executive /Account Handler to join a growing, professional insurance brokerage. The purpose of this role is to generate revenue, drive profitability, and deliver a high-quality, compliant service to commercial clients. You will manage existing accounts, develop new business opportunities, and provide full support to the Managing Director and wider team. Key Responsibilities New Business & Growth Proactively generate and convert new commercial business opportunities Identify cross-selling and referral opportunities Prospect new clients through marketing campaigns and promotional activity Account Management Manage a portfolio of commercial clients, including new business, renewals, and mid-term adjustments Assess risks and negotiate with insurers to secure appropriate cover Present recommendations to clients and ensure cover is placed on risk Handle claims efficiently and liaise with insurers and underwriters Monitor renewal lists and maintain accurate reporting data Compliance & Administration Ensure all activities comply with FCA regulations and company procedures Maintain accurate client records, files, and documentation Manage complaints in line with regulatory requirements Maintain diary systems and ensure timely follow-up of all client communications Performance & Development Achieve agreed KPIs, including new business, renewals, cross-selling, and profitability Maintain high levels of customer service and professional standards Participate in ongoing training in line with the company s Training & Competence programme The Ideal Candidate Previous experience in a Commercial Account Executive or Account Handler role Strong knowledge of commercial insurance products and risk assessment Proven ability to generate new business and manage renewals Excellent negotiation and client relationship skills Strong understanding of FCA compliance and regulatory requirements Highly organised with strong attention to detail Ability to work to targets and deadlines What s on Offer Salary from £30,000+ (depending on experience) Opportunity to grow within a professional and supportive environment Long-term career progression
Apr 28, 2026
Full time
An exciting opportunity has arisen for an experienced Commercial Account Executive /Account Handler to join a growing, professional insurance brokerage. The purpose of this role is to generate revenue, drive profitability, and deliver a high-quality, compliant service to commercial clients. You will manage existing accounts, develop new business opportunities, and provide full support to the Managing Director and wider team. Key Responsibilities New Business & Growth Proactively generate and convert new commercial business opportunities Identify cross-selling and referral opportunities Prospect new clients through marketing campaigns and promotional activity Account Management Manage a portfolio of commercial clients, including new business, renewals, and mid-term adjustments Assess risks and negotiate with insurers to secure appropriate cover Present recommendations to clients and ensure cover is placed on risk Handle claims efficiently and liaise with insurers and underwriters Monitor renewal lists and maintain accurate reporting data Compliance & Administration Ensure all activities comply with FCA regulations and company procedures Maintain accurate client records, files, and documentation Manage complaints in line with regulatory requirements Maintain diary systems and ensure timely follow-up of all client communications Performance & Development Achieve agreed KPIs, including new business, renewals, cross-selling, and profitability Maintain high levels of customer service and professional standards Participate in ongoing training in line with the company s Training & Competence programme The Ideal Candidate Previous experience in a Commercial Account Executive or Account Handler role Strong knowledge of commercial insurance products and risk assessment Proven ability to generate new business and manage renewals Excellent negotiation and client relationship skills Strong understanding of FCA compliance and regulatory requirements Highly organised with strong attention to detail Ability to work to targets and deadlines What s on Offer Salary from £30,000+ (depending on experience) Opportunity to grow within a professional and supportive environment Long-term career progression
GBR Recruitment Limited
Agricultural Engineering Manager
GBR Recruitment Limited Sleaford, Lincolnshire
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Apr 28, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
GBR Recruitment Limited
Agricultural Engineering Manager
GBR Recruitment Limited Lincoln, Lincolnshire
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Apr 28, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
GBR Recruitment Limited
Agricultural Engineering Manager
GBR Recruitment Limited Grimsby, Lincolnshire
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Apr 28, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
GBR Recruitment Limited
Agricultural Engineering Manager
GBR Recruitment Limited Grantham, Lincolnshire
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Apr 28, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
GBR Recruitment Limited
Agricultural Engineering Manager
GBR Recruitment Limited
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Apr 28, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
GBR Recruitment Limited
Agricultural Engineering Manager
GBR Recruitment Limited Kirton, Lincolnshire
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Apr 28, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market leading Agricultural Machinery manufacturer, recruiting for an experienced hands on Engineering Manager to successfully lead their engineering department. This is a key senior management team role, where you will mentor, coach & develop the Engineering team to be the very best they can be. You will also play a key role in influencing new product development & product innovation, driving continuous improvement across all Agri products & engineering processes. The client is seeking someone from an Agricultural Machinery (Tractors, Combines, Telehandlers) background or similar specialist products within Construction Plant Machinery or other types of complex high capital specialist machinery / specialist vehicles. You will have formal engineering qualifications & strong knowledge of mechanical, electrical, hydraulic & pneumatic components, parts & systems. Duties: Responsible for leading the engineering team & managing workloads, ensuring the successful delivery of Agri machinery engineering projects & product improvements. Overseeing engineering processes including Engineering Change Requests (ECR) suggests changes, while an Engineering Change Notices (ECN), BOMs, as well as project planning Setting timelines for strategic projects & ensuring the delivery of them Provide accurate costings & quotations for the sales & buying teams Drive CI, LEAN methodology & product innovation Resolving any engineering & product-related issues Performance management of the engineering team Managing outsourced engineering services (external specialists) Creating & updating technical documentation Supporting quality systems (QMS) & the adherence to ISO standards Attributes: Strong Agricultural Engineering experience at a Management or Supervisory level Agricultural or other Engineering qualifications Experience within a design & development environment (D&D / DDE) Strong in managing engineering teams & engineering workloads Strong understanding of engineering principles & product development Strong mechanical, hydraulic, electrical & pneumatic systems experience Strong in Agricultural engineering project management Knowledge of Lean Manufacturing / Lean Methodologies is a bonus Experience with DFMA (Design for Manufacture & Assembly) Familiarity with engineering change systems and project tools Extremely strong leadership, mentoring & coaching skills This role is commutable from Lincoln City, Market Rasen, Louth, Horncastle, Boston, Sleaford, Skegness, Sutton on Sea, Mablethorpe, Grimsby, Spalding, Spilsby, Grantham, Newark & areas close to these. Interviews to take place immediately, apply today!
Sedgwick Claims Management Services Ltd
Claims Technician
Sedgwick Claims Management Services Ltd
Claims Technician page is loaded Claims Technicianlocations: UK-London: Solent: Redhillposted on: Posted Todayjob requisition id: R70375By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top CompaniesCertified as a Great Place to Work(R) Fortune Best Workplaces in Financial Services & InsuranceClaims Technician Claims Technician - Commercial Property Be the calm voice claimants rely on to get their lives back on track. Job Location: London Job Type: Permanent Remuneration : Competitive salary taking into account skills, experience and qualifications We have a fantastic opportunity for Claims Technicians in London As a Claims Handler in our Commercial Property Claims team, you will manage claims from the first notification of loss through to settlement. You will have the autonomy to act as the claim owner and decision maker, working alongside suppliers, contractors, and other stakeholders to identify the best solution to support the customer and resolve their claim.As an industry leader in innovating digital solutions, you will have access to a variety of technologies to support you and enhance the customer journey. Access to the latest video technology will provide you with the opportunity to access customer properties and liaise with suppliers on-site where appropriate during the claims process.Your key responsibilities will include acting as the single contact point for customers and suppliers, managing claims, information, and supplier projects, and controlling all costs and payments. The successful candidate will be responsible for delivering the highest technical quality, always with customer experience in mind. You will be an excellent communicator, self-motivated, and disciplined. Flexibility and willingness to embrace change are essential, along with an enthusiasm for industry-leading technology.This is an exciting and rewarding role within a motivated and friendly team, offering the opportunity to progress in the claims arena for the right person. If you're passionate about delivering excellence and eager to grow, we want to hear from you!# The skills you will have when you apply: Experience in managing claims across multiple clients : Previous experience in a claims environment is essential. Excellent communication skills : You will interact with policyholders, insurers, contractors, and other stakeholders. You'll need to explain complex details clearly and negotiate fair settlements for all parties involved. Commitment to professional development : A dedication to working towards the Chartered Institute of Loss Adjusters' Cert CILA qualification is essential. The skills that will be developed once working: We will provide all the Sedgwick specific training you need to thrive in this role What we'll give you for this role: Remuneration & more Competitive salary taking into account skills, experience and qualifications A Self Invested Personal Pension Scheme (SIPP) Holiday allowance of 25 days plus bank holidays Flexible working from our office or your home Health & support Private healthcare plan (including pre-existing conditions) Life assurance Group Income Protection Other benefits Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications Employee assistance programme for employee wellbeing Discounts on various products and services# This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day.You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.# Next steps for you: If you're unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.locations: 3 Locationsposted on: Posted Today Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see
Apr 27, 2026
Full time
Claims Technician page is loaded Claims Technicianlocations: UK-London: Solent: Redhillposted on: Posted Todayjob requisition id: R70375By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top CompaniesCertified as a Great Place to Work(R) Fortune Best Workplaces in Financial Services & InsuranceClaims Technician Claims Technician - Commercial Property Be the calm voice claimants rely on to get their lives back on track. Job Location: London Job Type: Permanent Remuneration : Competitive salary taking into account skills, experience and qualifications We have a fantastic opportunity for Claims Technicians in London As a Claims Handler in our Commercial Property Claims team, you will manage claims from the first notification of loss through to settlement. You will have the autonomy to act as the claim owner and decision maker, working alongside suppliers, contractors, and other stakeholders to identify the best solution to support the customer and resolve their claim.As an industry leader in innovating digital solutions, you will have access to a variety of technologies to support you and enhance the customer journey. Access to the latest video technology will provide you with the opportunity to access customer properties and liaise with suppliers on-site where appropriate during the claims process.Your key responsibilities will include acting as the single contact point for customers and suppliers, managing claims, information, and supplier projects, and controlling all costs and payments. The successful candidate will be responsible for delivering the highest technical quality, always with customer experience in mind. You will be an excellent communicator, self-motivated, and disciplined. Flexibility and willingness to embrace change are essential, along with an enthusiasm for industry-leading technology.This is an exciting and rewarding role within a motivated and friendly team, offering the opportunity to progress in the claims arena for the right person. If you're passionate about delivering excellence and eager to grow, we want to hear from you!# The skills you will have when you apply: Experience in managing claims across multiple clients : Previous experience in a claims environment is essential. Excellent communication skills : You will interact with policyholders, insurers, contractors, and other stakeholders. You'll need to explain complex details clearly and negotiate fair settlements for all parties involved. Commitment to professional development : A dedication to working towards the Chartered Institute of Loss Adjusters' Cert CILA qualification is essential. The skills that will be developed once working: We will provide all the Sedgwick specific training you need to thrive in this role What we'll give you for this role: Remuneration & more Competitive salary taking into account skills, experience and qualifications A Self Invested Personal Pension Scheme (SIPP) Holiday allowance of 25 days plus bank holidays Flexible working from our office or your home Health & support Private healthcare plan (including pre-existing conditions) Life assurance Group Income Protection Other benefits Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications Employee assistance programme for employee wellbeing Discounts on various products and services# This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day.You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.# Next steps for you: If you're unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.locations: 3 Locationsposted on: Posted Today Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see
MPJ Recruitment Ltd
Cross Class Claims Handler
MPJ Recruitment Ltd City, Leeds
Cross Class Claims Handler Monday-Friday 9am-5pm (1 day from home) Salary up 40,000 DOE Leeds We are seeking a Cross Class Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service. Roles & Responsibilities: As a Cross Class Claims Handler, you will be responsible for the following: Claims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance. Client Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims. Negotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests. Documentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements. Customer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims. Loss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients. Continuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices. Key Relationships: Clients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process. Insurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients. Third-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions. Internal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle. Qualifications/Key Skills Required: Experience in claims handling within an insurance broker or similar environment. Excellent communication and interpersonal skills. Attention to detail and accuracy in data entry and documentation. Ability to work effectively in a fast-paced environment. Proficiency in insurance software (Acturis desirable) and Microsoft Office suite. Problem-solving and decision-making abilities. Client-focused mindset with a commitment to delivering exceptional service. Benefits: 33 days holiday Free parking Income protection Fully paid training Pension contribution Excellent progression Interested in knowing more? CLICK APPLY.
Apr 27, 2026
Full time
Cross Class Claims Handler Monday-Friday 9am-5pm (1 day from home) Salary up 40,000 DOE Leeds We are seeking a Cross Class Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service. Roles & Responsibilities: As a Cross Class Claims Handler, you will be responsible for the following: Claims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance. Client Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims. Negotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests. Documentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements. Customer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims. Loss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients. Continuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices. Key Relationships: Clients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process. Insurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients. Third-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions. Internal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle. Qualifications/Key Skills Required: Experience in claims handling within an insurance broker or similar environment. Excellent communication and interpersonal skills. Attention to detail and accuracy in data entry and documentation. Ability to work effectively in a fast-paced environment. Proficiency in insurance software (Acturis desirable) and Microsoft Office suite. Problem-solving and decision-making abilities. Client-focused mindset with a commitment to delivering exceptional service. Benefits: 33 days holiday Free parking Income protection Fully paid training Pension contribution Excellent progression Interested in knowing more? CLICK APPLY.

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