Holt Engineering
Broadstone, Dorset
Holt Engineering are recruiting an experienced Aftersales Coordinator to join our client in Poole, they offer a friendly and professional working environment within new and modern offices. This company are a fast growing and dynamic industry leader, they are forward thinking, always welcoming new ideas and initiative. They are looking for a proactive and motivated person to join their Spare Parts team as they continue to excel within their field, they pride themselves on their customer service and are looking for a like minded person to deliver an efficient service ensuring a smooth distribution of spare parts to customers and service teams. This is a permanent opportunity paying 27- 30,000pa DOE , the role is office based working Monday to Friday. Duties for the successful Aftersales Coordinator: Handle customer enquiries for spare parts in a timely and professional manner Prepare, issue, and track quotations through to order, invoicing, and completion Liaise with internal teams to ensure parts availability and smooth order fulfilment Coordinate delivery schedules across customers, suppliers, and internal departments Produce regular reports on enquiries, sales activity, and performance against targets Support outbound activity and conversion goals to drive aftersales revenue Proactively follow up quotations via outbound contact to improve conversion rates Promote relevant product upgrades, services, and special offers Maintain regular contact with customers to assess stock levels and future requirements Skills required for this Aftersales Coordinator: Thrives off building relationships, confident communicator with strong telephone manner Familiarity with inventory management software or ERP systems ideal but not essential. Strong organizational and administrative skills. Excellent attention to details with strong problem solving skills. Benefits for this successful Aftersales Coordinator: Full Technical Training 25 Days holiday + Bank Holidays Free parking New modern offices & facilities Company pension Private medical and critical illness cover If you have the required skills and are looking to join a friendly and forward thinking business, then please apply with your CV and Yasmin will call you.
Holt Engineering are recruiting an experienced Aftersales Coordinator to join our client in Poole, they offer a friendly and professional working environment within new and modern offices. This company are a fast growing and dynamic industry leader, they are forward thinking, always welcoming new ideas and initiative. They are looking for a proactive and motivated person to join their Spare Parts team as they continue to excel within their field, they pride themselves on their customer service and are looking for a like minded person to deliver an efficient service ensuring a smooth distribution of spare parts to customers and service teams. This is a permanent opportunity paying 27- 30,000pa DOE , the role is office based working Monday to Friday. Duties for the successful Aftersales Coordinator: Handle customer enquiries for spare parts in a timely and professional manner Prepare, issue, and track quotations through to order, invoicing, and completion Liaise with internal teams to ensure parts availability and smooth order fulfilment Coordinate delivery schedules across customers, suppliers, and internal departments Produce regular reports on enquiries, sales activity, and performance against targets Support outbound activity and conversion goals to drive aftersales revenue Proactively follow up quotations via outbound contact to improve conversion rates Promote relevant product upgrades, services, and special offers Maintain regular contact with customers to assess stock levels and future requirements Skills required for this Aftersales Coordinator: Thrives off building relationships, confident communicator with strong telephone manner Familiarity with inventory management software or ERP systems ideal but not essential. Strong organizational and administrative skills. Excellent attention to details with strong problem solving skills. Benefits for this successful Aftersales Coordinator: Full Technical Training 25 Days holiday + Bank Holidays Free parking New modern offices & facilities Company pension Private medical and critical illness cover If you have the required skills and are looking to join a friendly and forward thinking business, then please apply with your CV and Yasmin will call you.
Travail Employment Group
Broadbridge Heath, Surrey
Warranty Administrator 28,000 - 30,000, Southwater, West Sussex (out-of-town location, own transport required), 8.00am-5.00pm Monday to Thursday, 8.00am-3.00pm Friday, Permanent, 25 days holiday plus Bank Holidays, Statutory sick pay, workplace pension, employee benefits portal, Cycle to Work Scheme The Role This Warranty Administrator role sits within the Aftersales team of a specialist commercial vehicle business supplying and supporting minibus and midi coach operators across the UK. Working closely with the Operations and Aftersales Manager, you will take ownership of all warranty activity across multi-stage PSV vehicles, ensuring accurate attribution of liability between chassis manufacturers, body builders and conversion partners. This is a key position for someone who enjoys detail, structure and building strong relationships with both internal teams and external manufacturers. Key responsibilities will include: Receiving and processing warranty claims from the workshop and aftersales team, ensuring all required documentation is complete and accurate. Preparing and submitting warranty documentation in line with different manufacturer and OEM guidelines. Following up on claim progress with manufacturers, challenging denials where appropriate and resubmitting with additional information. Keeping stakeholders updated on the status and outcomes of warranty claims, managing expectations professionally at all times. Coordinating with vendors and suppliers to schedule warranty-related work and source replacement parts. Maintaining accurate records of warranty parts and associated vendor paperwork. Monitoring factory recalls and warranty policies, carrying out regular internal audits to ensure compliance. Ensuring all warranty work is documented correctly to maximise payment recovery from manufacturers. Producing regular reports on warranty performance, including recovery values, rejection rates and turnaround times, for senior management. Processing internal jobs and in-house repairs with appropriate documentation, quotations and invoicing, and reconciling workshop accounts for both warranty and internal work. Requirements To be successful in this Warranty Administrator position, you will ideally have experience within a similar role in the commercial vehicle, automotive or passenger transport sector, and be comfortable managing multiple claims, systems and stakeholders at once. A minimum of two years' experience in a warranty administration role within a commercial environment is highly desirable, along with strong IT capability and confidence using web-based portals for claim submission and tracking. Experience of dealer management systems such as Pinnacle or Kerridge (or similar platforms) is desirable, as are strong analytical, numerical and problem-solving skills to ensure accurate cost recovery and low rejection rates. Excellent communication and interpersonal skills are also highly desirable, as you will liaise regularly with manufacturers, suppliers, internal workshop teams, parts, finance and management. Due to the rural, out-of-town location, having your own transport is essential. This role could suit someone who has worked as a Warranty Coordinator, Service Administrator, or Aftersales Administrator. Company Information Our client is a growing, multi-franchise commercial vehicle business specialising in the sale and support of minibuses and midi coaches for both public and private sector operators. With a strong engineering background, a future-focused mindset and a commitment to delivering dependable aftersales support, they help operators maximise the uptime and performance of their fleets. The culture is professional, friendly and customer-focused, with a strong emphasis on service quality, operational excellence and long-term partnerships. As the business continues to grow its parts and aftersales operations, this Warranty Administrator role offers the chance to make a real impact and develop your expertise in a supportive team environment. Package 28,000 - 30,000 Permanent, full-time role Hours: 8.00am-5.00pm Monday to Thursday, 8.00am-3.00pm Friday 25 days holiday plus Bank Holidays Statutory sick pay Workplace pension scheme Employee benefits portal Cycle to Work Scheme Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Warranty Administrator 28,000 - 30,000, Southwater, West Sussex (out-of-town location, own transport required), 8.00am-5.00pm Monday to Thursday, 8.00am-3.00pm Friday, Permanent, 25 days holiday plus Bank Holidays, Statutory sick pay, workplace pension, employee benefits portal, Cycle to Work Scheme The Role This Warranty Administrator role sits within the Aftersales team of a specialist commercial vehicle business supplying and supporting minibus and midi coach operators across the UK. Working closely with the Operations and Aftersales Manager, you will take ownership of all warranty activity across multi-stage PSV vehicles, ensuring accurate attribution of liability between chassis manufacturers, body builders and conversion partners. This is a key position for someone who enjoys detail, structure and building strong relationships with both internal teams and external manufacturers. Key responsibilities will include: Receiving and processing warranty claims from the workshop and aftersales team, ensuring all required documentation is complete and accurate. Preparing and submitting warranty documentation in line with different manufacturer and OEM guidelines. Following up on claim progress with manufacturers, challenging denials where appropriate and resubmitting with additional information. Keeping stakeholders updated on the status and outcomes of warranty claims, managing expectations professionally at all times. Coordinating with vendors and suppliers to schedule warranty-related work and source replacement parts. Maintaining accurate records of warranty parts and associated vendor paperwork. Monitoring factory recalls and warranty policies, carrying out regular internal audits to ensure compliance. Ensuring all warranty work is documented correctly to maximise payment recovery from manufacturers. Producing regular reports on warranty performance, including recovery values, rejection rates and turnaround times, for senior management. Processing internal jobs and in-house repairs with appropriate documentation, quotations and invoicing, and reconciling workshop accounts for both warranty and internal work. Requirements To be successful in this Warranty Administrator position, you will ideally have experience within a similar role in the commercial vehicle, automotive or passenger transport sector, and be comfortable managing multiple claims, systems and stakeholders at once. A minimum of two years' experience in a warranty administration role within a commercial environment is highly desirable, along with strong IT capability and confidence using web-based portals for claim submission and tracking. Experience of dealer management systems such as Pinnacle or Kerridge (or similar platforms) is desirable, as are strong analytical, numerical and problem-solving skills to ensure accurate cost recovery and low rejection rates. Excellent communication and interpersonal skills are also highly desirable, as you will liaise regularly with manufacturers, suppliers, internal workshop teams, parts, finance and management. Due to the rural, out-of-town location, having your own transport is essential. This role could suit someone who has worked as a Warranty Coordinator, Service Administrator, or Aftersales Administrator. Company Information Our client is a growing, multi-franchise commercial vehicle business specialising in the sale and support of minibuses and midi coaches for both public and private sector operators. With a strong engineering background, a future-focused mindset and a commitment to delivering dependable aftersales support, they help operators maximise the uptime and performance of their fleets. The culture is professional, friendly and customer-focused, with a strong emphasis on service quality, operational excellence and long-term partnerships. As the business continues to grow its parts and aftersales operations, this Warranty Administrator role offers the chance to make a real impact and develop your expertise in a supportive team environment. Package 28,000 - 30,000 Permanent, full-time role Hours: 8.00am-5.00pm Monday to Thursday, 8.00am-3.00pm Friday 25 days holiday plus Bank Holidays Statutory sick pay Workplace pension scheme Employee benefits portal Cycle to Work Scheme Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Additional Resources
Altrincham, Cheshire
An opportunity has arisen for a Warehouse Operative to join a well-established distribution business supplying specialist industrial components to a wide range of customers across the UK. As a Warehouse Operative, you will play a key role in maintaining the efficient flow of warehouse operations, handling the receipt, processing, packing, and dispatch of orders. This role offers salary range £30,000 - £33,000 and benefits. You will be responsible for: Coordinating the receipt, storage, and dispatch of goods. Monitoring stock levels and ensuring accurate inventory records. Handling customer enquiries and providing quotations where required. Liaising with suppliers, transport providers, and internal teams to maintain timely order fulfilment. Planning storage capacity and optimising warehouse space. Producing regular reports and maintaining systems up to date. Supporting aftersales requirements in line with customer needs. What we are looking for: Previously worked as a Warehouse Operative, Warehouse Technician, Warehouse Operator, Warehouse Assistant, Warehouse Coordinator, Warehouse Administrator, Logistics Operative, Warehouse worker, Stock Controller, Inventory Controller or in a similar role. Understanding of health and safety practices within a warehouse setting. A forklift licence would be desirable. Skilled in Microsoft Word, Excel, Outlook, and Sage. Strong organisational and communication skills. Shift: Monday Friday: 08 00 What s on offer: Competitive salary 20 days holiday plus bank holidays Auto-enrolment pension scheme Apply today for this fantastic opportunity to join a growing organisation in a pivotal role. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
An opportunity has arisen for a Warehouse Operative to join a well-established distribution business supplying specialist industrial components to a wide range of customers across the UK. As a Warehouse Operative, you will play a key role in maintaining the efficient flow of warehouse operations, handling the receipt, processing, packing, and dispatch of orders. This role offers salary range £30,000 - £33,000 and benefits. You will be responsible for: Coordinating the receipt, storage, and dispatch of goods. Monitoring stock levels and ensuring accurate inventory records. Handling customer enquiries and providing quotations where required. Liaising with suppliers, transport providers, and internal teams to maintain timely order fulfilment. Planning storage capacity and optimising warehouse space. Producing regular reports and maintaining systems up to date. Supporting aftersales requirements in line with customer needs. What we are looking for: Previously worked as a Warehouse Operative, Warehouse Technician, Warehouse Operator, Warehouse Assistant, Warehouse Coordinator, Warehouse Administrator, Logistics Operative, Warehouse worker, Stock Controller, Inventory Controller or in a similar role. Understanding of health and safety practices within a warehouse setting. A forklift licence would be desirable. Skilled in Microsoft Word, Excel, Outlook, and Sage. Strong organisational and communication skills. Shift: Monday Friday: 08 00 What s on offer: Competitive salary 20 days holiday plus bank holidays Auto-enrolment pension scheme Apply today for this fantastic opportunity to join a growing organisation in a pivotal role. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
