As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact at RSM UK At RSM, our consulting team brings together diverse advisory experts to deliver our six core solutions: business transformation, forensic, deal services, restructuring, finance function support, and risk and governance. Our solutions are designed to address the unique needs, challenges, and opportunities our clients face as they strive to achieve their aspirations and organisational goals. Whether it s supporting global expansion, developing acquisition strategies, facilitating private equity investments, or collaborating with boards to manage risk and governance, our consulting experts work as one cohesive team. We prioritise simplicity, providing data-driven insights, value-added assurance, and high-quality execution to empower our clients in building sustainable, future-fit businesses. It s an exciting time to join our consulting team, as we embark on ambitious growth plans that promise to create diverse career opportunities. We are committed to enhancing our six solutions, expanding and developing our team of expert consultants, embracing a digital-first approach, strengthening our global presence, and building strong client relationships. RSM s NetSuite Practice is a specialist UK-based cloud solutions provider that is part of the RSM UK group of companies. The company has been named NetSuite s EMEA Solution Provider Partner of The Year on multiple occasions. We aim to be the leading provider of business systems and digital consulting services to the mid-market. Our clients range from regional companies to international organisations. This is an exciting opportunity to join a rapidly growing organisation, as part of RSM Consulting s Commercial Team, the Presales Consultant will work closely with the wider commercial team to provide presales support to the sales process. The team is primarily responsible for the preparation and delivery of demonstrations, capturing customer requirements during alignment sessions with prospects, and liaising with the Professional Services team to formulate detailed Letters of Engagement (statements of work). You'll make an impact by: Supporting presales activity for prospective clients. Collaborating on solutions for potential sales opportunities. Building and delivering NetSuite presentations and demonstrations, deepening NetSuite knowledge as you progress with RSM. Communicating with clients to understand their business processes and requirements. Supporting the Commercial team to provide direction and knowledge in applying the technology/application to the client s business. Working with the Business Development and Account Management teams to create and deliver presentations that demonstrate authenticity, understanding of business process flows, and showcasing NetSuite s rich functionality. Developing long lasting and high-quality business relationships with clients by instilling trust and confidence. Working with the Business Development team to craft high quality bids and proposals. Working with the Account Management team to support enquiries and requests for additional functionality including creation of documentation and demonstrations. Supporting alignment sessions with prospects to scope their requirements, and enable the Business Development team to deliver accurate estimation for Letters of Engagement. Providing knowledge transfer to the delivery teams to ensure a smooth handover from sales to delivery. What we are looking for: Functional knowledge of NetSuite solutions. Affinity to both sales and technology functions. Excellent communication and presentation skills. Experience in delivering technology demonstrations to stakeholders. Capable of developing creative solutions to bespoke problems. Ability to multitask and prioritise. Excellent interpersonal skills. Attention to detail. Highly organised, self-motivated and able to work with minimal supervision. Able to work well under pressure and meet deadlines. Interest in sales / commercial processes. What we can offer you: We recognise that our people are our most important assets. That s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. Hybrid and Flexible working although travel to the Crewe office will be required weekly. 26 Days Holiday (with the option of purchasing additional day. Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.
May 02, 2026
Full time
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact at RSM UK At RSM, our consulting team brings together diverse advisory experts to deliver our six core solutions: business transformation, forensic, deal services, restructuring, finance function support, and risk and governance. Our solutions are designed to address the unique needs, challenges, and opportunities our clients face as they strive to achieve their aspirations and organisational goals. Whether it s supporting global expansion, developing acquisition strategies, facilitating private equity investments, or collaborating with boards to manage risk and governance, our consulting experts work as one cohesive team. We prioritise simplicity, providing data-driven insights, value-added assurance, and high-quality execution to empower our clients in building sustainable, future-fit businesses. It s an exciting time to join our consulting team, as we embark on ambitious growth plans that promise to create diverse career opportunities. We are committed to enhancing our six solutions, expanding and developing our team of expert consultants, embracing a digital-first approach, strengthening our global presence, and building strong client relationships. RSM s NetSuite Practice is a specialist UK-based cloud solutions provider that is part of the RSM UK group of companies. The company has been named NetSuite s EMEA Solution Provider Partner of The Year on multiple occasions. We aim to be the leading provider of business systems and digital consulting services to the mid-market. Our clients range from regional companies to international organisations. This is an exciting opportunity to join a rapidly growing organisation, as part of RSM Consulting s Commercial Team, the Presales Consultant will work closely with the wider commercial team to provide presales support to the sales process. The team is primarily responsible for the preparation and delivery of demonstrations, capturing customer requirements during alignment sessions with prospects, and liaising with the Professional Services team to formulate detailed Letters of Engagement (statements of work). You'll make an impact by: Supporting presales activity for prospective clients. Collaborating on solutions for potential sales opportunities. Building and delivering NetSuite presentations and demonstrations, deepening NetSuite knowledge as you progress with RSM. Communicating with clients to understand their business processes and requirements. Supporting the Commercial team to provide direction and knowledge in applying the technology/application to the client s business. Working with the Business Development and Account Management teams to create and deliver presentations that demonstrate authenticity, understanding of business process flows, and showcasing NetSuite s rich functionality. Developing long lasting and high-quality business relationships with clients by instilling trust and confidence. Working with the Business Development team to craft high quality bids and proposals. Working with the Account Management team to support enquiries and requests for additional functionality including creation of documentation and demonstrations. Supporting alignment sessions with prospects to scope their requirements, and enable the Business Development team to deliver accurate estimation for Letters of Engagement. Providing knowledge transfer to the delivery teams to ensure a smooth handover from sales to delivery. What we are looking for: Functional knowledge of NetSuite solutions. Affinity to both sales and technology functions. Excellent communication and presentation skills. Experience in delivering technology demonstrations to stakeholders. Capable of developing creative solutions to bespoke problems. Ability to multitask and prioritise. Excellent interpersonal skills. Attention to detail. Highly organised, self-motivated and able to work with minimal supervision. Able to work well under pressure and meet deadlines. Interest in sales / commercial processes. What we can offer you: We recognise that our people are our most important assets. That s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. Hybrid and Flexible working although travel to the Crewe office will be required weekly. 26 Days Holiday (with the option of purchasing additional day. Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.
Join AdviserPlus and Help Transform the Future of HR At AdviserPlus , we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most well-known brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a passionate and proactive Senior Customer Success Manager to join our growing team . If you have a strong background in SaaS customer success - ideally within the HR / ER / People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we d love to hear from you . The Role at a Glance: Senior Customer Success Manager Remote Working 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UK s leading provider of Award-Winning HR technology , consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . The Senior Customer Success Manager Opportunity: As a Senior Customer Success Manager, you ll be the strategic partner to our clients by managing key accounts, supporting the Customer Success Director, and leading on initiatives focused on retention and renewals. You ll build long-term relationships, identify growth opportunities, and ensure strong commercial and contractual governance particularly in HR tech environments. Where you ll add value: • Customer Relationship Management You ll act as a trusted advisor and main point of contact for your clients, building long-term relationships that deliver ongoing value and satisfaction. • Leadership and Line Management You will line manage Customer Success Managers, providing regular 1:1s, performance reviews, and development support. • Revenue & Retention - You ll take ownership of renewal strategies to ensure strong customer retention, while also identifying upsell and cross-sell opportunities to drive account growth. • Internal Collaboration & Strategy - You ll collaborate closely with Sales, Product, Support, and Marketing teams to align efforts and deliver customer success. • Tools & Reporting - Using HubSpot and other tools, you ll maintain accurate records of customer interactions and leverage data to guide decisions. About you: • Proven experience in a Customer Success or account management role, ideally within a HR / ER technology or wider SaaS environment • Excellent communication, presentation, negotiation, and influencing skills • Proactive and customer-centric approach to relationship management • Strong organisational skills with the ability to manage multiple priorities • Commercially aware with strong product and industry knowledge • Ability to interpret data and derive actionable insights • Proficient in Microsoft Office applications (Word, Excel, PowerPoint) What s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • And more . If you're excited by the opportunity to work at the intersection of technology and people, and you re ready to make a meaningful impact with a company that values innovation, collaboration and customer success - then we d love to hear from you. Apply today and be part of a team that s changing the way organisations support their people. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 02, 2026
Full time
Join AdviserPlus and Help Transform the Future of HR At AdviserPlus , we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most well-known brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a passionate and proactive Senior Customer Success Manager to join our growing team . If you have a strong background in SaaS customer success - ideally within the HR / ER / People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we d love to hear from you . The Role at a Glance: Senior Customer Success Manager Remote Working 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UK s leading provider of Award-Winning HR technology , consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . The Senior Customer Success Manager Opportunity: As a Senior Customer Success Manager, you ll be the strategic partner to our clients by managing key accounts, supporting the Customer Success Director, and leading on initiatives focused on retention and renewals. You ll build long-term relationships, identify growth opportunities, and ensure strong commercial and contractual governance particularly in HR tech environments. Where you ll add value: • Customer Relationship Management You ll act as a trusted advisor and main point of contact for your clients, building long-term relationships that deliver ongoing value and satisfaction. • Leadership and Line Management You will line manage Customer Success Managers, providing regular 1:1s, performance reviews, and development support. • Revenue & Retention - You ll take ownership of renewal strategies to ensure strong customer retention, while also identifying upsell and cross-sell opportunities to drive account growth. • Internal Collaboration & Strategy - You ll collaborate closely with Sales, Product, Support, and Marketing teams to align efforts and deliver customer success. • Tools & Reporting - Using HubSpot and other tools, you ll maintain accurate records of customer interactions and leverage data to guide decisions. About you: • Proven experience in a Customer Success or account management role, ideally within a HR / ER technology or wider SaaS environment • Excellent communication, presentation, negotiation, and influencing skills • Proactive and customer-centric approach to relationship management • Strong organisational skills with the ability to manage multiple priorities • Commercially aware with strong product and industry knowledge • Ability to interpret data and derive actionable insights • Proficient in Microsoft Office applications (Word, Excel, PowerPoint) What s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • And more . If you're excited by the opportunity to work at the intersection of technology and people, and you re ready to make a meaningful impact with a company that values innovation, collaboration and customer success - then we d love to hear from you. Apply today and be part of a team that s changing the way organisations support their people. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact at RSM UK At RSM, our consulting team brings together diverse advisory experts to deliver our six core solutions: business transformation, forensic, deal services, restructuring, finance function support, and risk and governance. Our solutions are designed to address the unique needs, challenges, and opportunities our clients face as they strive to achieve their aspirations and organisational goals. Whether it s supporting global expansion, developing acquisition strategies, facilitating private equity investments, or collaborating with boards to manage risk and governance, our consulting experts work as one cohesive team. We prioritise simplicity, providing data-driven insights, value-added assurance, and high-quality execution to empower our clients in building sustainable, future-fit businesses. It s an exciting time to join our consulting team, as we embark on ambitious growth plans that promise to create diverse career opportunities. We are committed to enhancing our six solutions, expanding and developing our team of expert consultants, embracing a digital-first approach, strengthening our global presence, and building strong client relationships. RSM s NetSuite Practice is a specialist UK-based cloud solutions provider that is part of the RSM UK group of companies. The company has been named NetSuite s EMEA Solution Provider Partner of The Year on multiple occasions. We aim to be the leading provider of business systems and digital consulting services to the mid-market. Our clients range from regional companies to international organisations. This is an exciting opportunity to join a rapidly growing organisation, as part of RSM Consulting s Commercial Team, the Presales Consultant will work closely with the wider commercial team to provide presales support to the sales process. The team is primarily responsible for the preparation and delivery of demonstrations, capturing customer requirements during alignment sessions with prospects, and liaising with the Professional Services team to formulate detailed Letters of Engagement (statements of work). You'll make an impact by: Supporting presales activity for prospective clients. Collaborating on solutions for potential sales opportunities. Building and delivering NetSuite presentations and demonstrations, deepening NetSuite knowledge as you progress with RSM. Communicating with clients to understand their business processes and requirements. Supporting the Commercial team to provide direction and knowledge in applying the technology/application to the client s business. Working with the Business Development and Account Management teams to create and deliver presentations that demonstrate authenticity, understanding of business process flows, and showcasing NetSuite s rich functionality. Developing long lasting and high-quality business relationships with clients by instilling trust and confidence. Working with the Business Development team to craft high quality bids and proposals. Working with the Account Management team to support enquiries and requests for additional functionality including creation of documentation and demonstrations. Supporting alignment sessions with prospects to scope their requirements, and enable the Business Development team to deliver accurate estimation for Letters of Engagement. Providing knowledge transfer to the delivery teams to ensure a smooth handover from sales to delivery. What we are looking for: Functional knowledge of NetSuite solutions. Affinity to both sales and technology functions. Excellent communication and presentation skills. Experience in delivering technology demonstrations to stakeholders. Capable of developing creative solutions to bespoke problems. Ability to multitask and prioritise. Excellent interpersonal skills. Attention to detail. Highly organised, self-motivated and able to work with minimal supervision. Able to work well under pressure and meet deadlines. Interest in sales / commercial processes. What we can offer you: We recognise that our people are our most important assets. That s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. Hybrid and Flexible working although travel to the Crewe office will be required weekly. 26 Days Holiday (with the option of purchasing additional day. Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.
May 01, 2026
Full time
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. Make an Impact at RSM UK At RSM, our consulting team brings together diverse advisory experts to deliver our six core solutions: business transformation, forensic, deal services, restructuring, finance function support, and risk and governance. Our solutions are designed to address the unique needs, challenges, and opportunities our clients face as they strive to achieve their aspirations and organisational goals. Whether it s supporting global expansion, developing acquisition strategies, facilitating private equity investments, or collaborating with boards to manage risk and governance, our consulting experts work as one cohesive team. We prioritise simplicity, providing data-driven insights, value-added assurance, and high-quality execution to empower our clients in building sustainable, future-fit businesses. It s an exciting time to join our consulting team, as we embark on ambitious growth plans that promise to create diverse career opportunities. We are committed to enhancing our six solutions, expanding and developing our team of expert consultants, embracing a digital-first approach, strengthening our global presence, and building strong client relationships. RSM s NetSuite Practice is a specialist UK-based cloud solutions provider that is part of the RSM UK group of companies. The company has been named NetSuite s EMEA Solution Provider Partner of The Year on multiple occasions. We aim to be the leading provider of business systems and digital consulting services to the mid-market. Our clients range from regional companies to international organisations. This is an exciting opportunity to join a rapidly growing organisation, as part of RSM Consulting s Commercial Team, the Presales Consultant will work closely with the wider commercial team to provide presales support to the sales process. The team is primarily responsible for the preparation and delivery of demonstrations, capturing customer requirements during alignment sessions with prospects, and liaising with the Professional Services team to formulate detailed Letters of Engagement (statements of work). You'll make an impact by: Supporting presales activity for prospective clients. Collaborating on solutions for potential sales opportunities. Building and delivering NetSuite presentations and demonstrations, deepening NetSuite knowledge as you progress with RSM. Communicating with clients to understand their business processes and requirements. Supporting the Commercial team to provide direction and knowledge in applying the technology/application to the client s business. Working with the Business Development and Account Management teams to create and deliver presentations that demonstrate authenticity, understanding of business process flows, and showcasing NetSuite s rich functionality. Developing long lasting and high-quality business relationships with clients by instilling trust and confidence. Working with the Business Development team to craft high quality bids and proposals. Working with the Account Management team to support enquiries and requests for additional functionality including creation of documentation and demonstrations. Supporting alignment sessions with prospects to scope their requirements, and enable the Business Development team to deliver accurate estimation for Letters of Engagement. Providing knowledge transfer to the delivery teams to ensure a smooth handover from sales to delivery. What we are looking for: Functional knowledge of NetSuite solutions. Affinity to both sales and technology functions. Excellent communication and presentation skills. Experience in delivering technology demonstrations to stakeholders. Capable of developing creative solutions to bespoke problems. Ability to multitask and prioritise. Excellent interpersonal skills. Attention to detail. Highly organised, self-motivated and able to work with minimal supervision. Able to work well under pressure and meet deadlines. Interest in sales / commercial processes. What we can offer you: We recognise that our people are our most important assets. That s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. Hybrid and Flexible working although travel to the Crewe office will be required weekly. 26 Days Holiday (with the option of purchasing additional day. Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.
If you are a service-driven Insurance Advisor looking to develop your career within insurance and increase your salary, we have a unique opportunity to join an exceptional team at a specialist insurer. A leading, dynamic, and ambitious insurance business with a UK and global presence needs a full-time Insurance Adviser to join their growing team in Bournemouth. Initially for training you will need to be office based but following a successful probation hybrid working will be available. The salary for this position is up to 28,000 DOE. The successful candidate will know how to deliver exceptional service to personal Insurance customers. Experience in new business, processing renewals, carrying out mid-term adjustments and knowledge of the market are essential. The successful candidate must have; Experience in dealing with Commercial Insurance Excellent administrative skills and background Knowledge of insurance products and the insurance market Excellent customer service skills Proven track record of retention Passion for customer services and professionalism Excellent communication skills If this sounds like the sort of role you crave, get in touch! If providing exceptional service is at your core, this could be the role for you. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
May 01, 2026
Full time
If you are a service-driven Insurance Advisor looking to develop your career within insurance and increase your salary, we have a unique opportunity to join an exceptional team at a specialist insurer. A leading, dynamic, and ambitious insurance business with a UK and global presence needs a full-time Insurance Adviser to join their growing team in Bournemouth. Initially for training you will need to be office based but following a successful probation hybrid working will be available. The salary for this position is up to 28,000 DOE. The successful candidate will know how to deliver exceptional service to personal Insurance customers. Experience in new business, processing renewals, carrying out mid-term adjustments and knowledge of the market are essential. The successful candidate must have; Experience in dealing with Commercial Insurance Excellent administrative skills and background Knowledge of insurance products and the insurance market Excellent customer service skills Proven track record of retention Passion for customer services and professionalism Excellent communication skills If this sounds like the sort of role you crave, get in touch! If providing exceptional service is at your core, this could be the role for you. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
We're looking for talented estate agents with the drive to build their own business as a Territory Manager under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Manager, you will have your own postcodes and the opportunity to grow your business, with full control over your own agenda and supported by the Territory Owner for the area. You'll be building your own business, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Divisional Franchise Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
May 01, 2026
Full time
We're looking for talented estate agents with the drive to build their own business as a Territory Manager under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Manager, you will have your own postcodes and the opportunity to grow your business, with full control over your own agenda and supported by the Territory Owner for the area. You'll be building your own business, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Divisional Franchise Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
About The Role Team- Adviser Service Life Working Pattern - Home based. Full time, 37.5 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Experience in underwriting Life, Critical Illness and Income protection Excellent customer focus and making the right decision Ability to manage workloads independently and to work as a team What this role is all about: In th click apply for full job details
May 01, 2026
Full time
About The Role Team- Adviser Service Life Working Pattern - Home based. Full time, 37.5 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Experience in underwriting Life, Critical Illness and Income protection Excellent customer focus and making the right decision Ability to manage workloads independently and to work as a team What this role is all about: In th click apply for full job details
We're looking for talented estate agents with the drive to build their own business as a Territory Manager under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Manager, you will have your own postcodes and the opportunity to grow your business, with full control over your own agenda and supported by the Territory Owner for the area. You'll be building your own business, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Divisional Franchise Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
May 01, 2026
Full time
We're looking for talented estate agents with the drive to build their own business as a Territory Manager under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Manager, you will have your own postcodes and the opportunity to grow your business, with full control over your own agenda and supported by the Territory Owner for the area. You'll be building your own business, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Divisional Franchise Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
Are you passionate about making a difference and helping others to fulfil their potential? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role ofEmployment Adviserat Reed in Partnership! Please note, internal applications for this role close on 23/04/2026. Who we are: Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred and mandated to the scheme by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? Employment Advisers are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with local employers, and promoting the benefits of the Restart Scheme within the local community. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role. Just some of your day-to-day responsibilities will include: Taking Ownership Meeting wh and supporting a caseload of long-term unemployed jobseekers, identifying their barriers and creating tailored action plans to progress them into employment. Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development. Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Working Together Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work. Engaging with local employers to identify job opportunities. Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges. Promoting the Restart Scheme within the community, raising awareness ofit'sbenefits and impact. Being Fair, Open, and Honest Providing inclusive support and advice to people from all backgrounds. What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website. The Employment Adviser role offers immense satisfaction of connecting people with the tailored support that they need to fulfil their potential. At Reed in Partnership, our values-Fair, Open & Honest, Take Ownership, and Work Together-guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities. Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales) Experience of working in a fast paced, performance target driven environment. Willingness to travel locally (e.g. to meet customers/employers). A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents. Desirable Criteria: Fluency in more than one language
May 01, 2026
Full time
Are you passionate about making a difference and helping others to fulfil their potential? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role ofEmployment Adviserat Reed in Partnership! Please note, internal applications for this role close on 23/04/2026. Who we are: Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred and mandated to the scheme by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? Employment Advisers are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with local employers, and promoting the benefits of the Restart Scheme within the local community. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role. Just some of your day-to-day responsibilities will include: Taking Ownership Meeting wh and supporting a caseload of long-term unemployed jobseekers, identifying their barriers and creating tailored action plans to progress them into employment. Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development. Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Working Together Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work. Engaging with local employers to identify job opportunities. Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges. Promoting the Restart Scheme within the community, raising awareness ofit'sbenefits and impact. Being Fair, Open, and Honest Providing inclusive support and advice to people from all backgrounds. What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website. The Employment Adviser role offers immense satisfaction of connecting people with the tailored support that they need to fulfil their potential. At Reed in Partnership, our values-Fair, Open & Honest, Take Ownership, and Work Together-guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities. Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales) Experience of working in a fast paced, performance target driven environment. Willingness to travel locally (e.g. to meet customers/employers). A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents. Desirable Criteria: Fluency in more than one language
About Abound We're redefining consumer lending in the UK, and beyond. Using advanced AI and Open Banking data, we make fair, affordable personal finance available to more people. While traditional lenders rely almost entirely on credit scores, we look at the full financial picture - how much you spend, and what you can afford to repay to build a deeper, more accurate understanding of each customer's unique financial situation. And we've shown it works at scale. We've issued over £1.3bn in loans directly to customers while delivering market-leading credit performance - for every 10 defaults the industry expects, we see only 3. We also reached profitability just 2.5 years after launch. Backed by £2bn+ of funding from top tier investors including Citi, GSR Ventures, and Deutsche Bank, we're recognised as one of Europe's fastest growing fintechs (Sifted, CNBC). Now, we're expanding into new markets and product lines - and we're looking for ambitious people who want to learn fast, take ownership, and grow with us. Role summary Fintern is a fast growing fintech consumer lender. We're scaling up and entering new markets and introducing new products. We're hiring a Regulatory Counsel with strong Consumer Credit Act (CCA) and FCA CONC experience. You'll prepare submissions to the FCA and others and advise senior leadership on regulatory risk in your area. You'll also draft, implement, and monitor legally robust, plain English templates and ensure live documents match approved versions. We have a small legal team so you will also be expected to assist with broader legal work. What you'll do Regulatory submissions: draft submissions and supporting materials to a high standard such as Appointed Representative/IAR applications, waiver/modification requests, applications for new permissions and similar submissions, liaising with external counsel where needed. New markets: identify and communicate key legal and regulatory matters for new products, markets and geographies that we are considering. Working closely with others, ensure that decisions about new markets are well informed and that subsequent entry is well managed. Draft & maintain customer credit documentation across the lifecycle (pre contract and post contract), including credit agreements, PCCI, adequate explanations, statements, and notices (e.g. NOSIAs and Default Notices). Maintain suite of customer documentation, managing versioning and approvals. Check accurate deployment into production. Risk advice and governance: provide clear, pragmatic advice to the CCO and senior management on risks and mitigations in your area; log actions and drive them to closure. External advice: commission advice from legal and other advisers on discrete questions, track progress, and capture learning back into templates and guidance. Assist with broader legal work: work with a more senior lawyer to prepare/review and negotiate the commercial agreements governing entry into new markets and introduction of new products, review and negotiate supply terms for the products and services essential to our business and review and negotiate NDAs. Support broader compliance activities: working with the Compliance team, help to identify key compliance risks and where needed monitor and control these risks. This may entail detailed loan by loan review work. You'll bring Qualified UK Solicitor Knowledgeable and experienced in the areas of Consumer Credit Act, FCA Handbook including CONC. Additionally, knowledge of the Payment Services Directive where relevant to consumer lending activities would be an advantage. Excellent written and verbal skills Strong ability to evaluate risk and propose risk based actions Ability to negotiate with external parties and reach acceptable outcomes Strong team player qualities What we offer Everyone owns a piece of the company - equity Hybrid with 3 days a week in the office 25 days' holiday a year, plus 8 bank holidays 2 paid volunteering days per year One month paid sabbatical after 4 years Employee loan Free gym membership Team wellness budget to be active together - set up a yoga class, a tennis lesson or go bouldering
May 01, 2026
Full time
About Abound We're redefining consumer lending in the UK, and beyond. Using advanced AI and Open Banking data, we make fair, affordable personal finance available to more people. While traditional lenders rely almost entirely on credit scores, we look at the full financial picture - how much you spend, and what you can afford to repay to build a deeper, more accurate understanding of each customer's unique financial situation. And we've shown it works at scale. We've issued over £1.3bn in loans directly to customers while delivering market-leading credit performance - for every 10 defaults the industry expects, we see only 3. We also reached profitability just 2.5 years after launch. Backed by £2bn+ of funding from top tier investors including Citi, GSR Ventures, and Deutsche Bank, we're recognised as one of Europe's fastest growing fintechs (Sifted, CNBC). Now, we're expanding into new markets and product lines - and we're looking for ambitious people who want to learn fast, take ownership, and grow with us. Role summary Fintern is a fast growing fintech consumer lender. We're scaling up and entering new markets and introducing new products. We're hiring a Regulatory Counsel with strong Consumer Credit Act (CCA) and FCA CONC experience. You'll prepare submissions to the FCA and others and advise senior leadership on regulatory risk in your area. You'll also draft, implement, and monitor legally robust, plain English templates and ensure live documents match approved versions. We have a small legal team so you will also be expected to assist with broader legal work. What you'll do Regulatory submissions: draft submissions and supporting materials to a high standard such as Appointed Representative/IAR applications, waiver/modification requests, applications for new permissions and similar submissions, liaising with external counsel where needed. New markets: identify and communicate key legal and regulatory matters for new products, markets and geographies that we are considering. Working closely with others, ensure that decisions about new markets are well informed and that subsequent entry is well managed. Draft & maintain customer credit documentation across the lifecycle (pre contract and post contract), including credit agreements, PCCI, adequate explanations, statements, and notices (e.g. NOSIAs and Default Notices). Maintain suite of customer documentation, managing versioning and approvals. Check accurate deployment into production. Risk advice and governance: provide clear, pragmatic advice to the CCO and senior management on risks and mitigations in your area; log actions and drive them to closure. External advice: commission advice from legal and other advisers on discrete questions, track progress, and capture learning back into templates and guidance. Assist with broader legal work: work with a more senior lawyer to prepare/review and negotiate the commercial agreements governing entry into new markets and introduction of new products, review and negotiate supply terms for the products and services essential to our business and review and negotiate NDAs. Support broader compliance activities: working with the Compliance team, help to identify key compliance risks and where needed monitor and control these risks. This may entail detailed loan by loan review work. You'll bring Qualified UK Solicitor Knowledgeable and experienced in the areas of Consumer Credit Act, FCA Handbook including CONC. Additionally, knowledge of the Payment Services Directive where relevant to consumer lending activities would be an advantage. Excellent written and verbal skills Strong ability to evaluate risk and propose risk based actions Ability to negotiate with external parties and reach acceptable outcomes Strong team player qualities What we offer Everyone owns a piece of the company - equity Hybrid with 3 days a week in the office 25 days' holiday a year, plus 8 bank holidays 2 paid volunteering days per year One month paid sabbatical after 4 years Employee loan Free gym membership Team wellness budget to be active together - set up a yoga class, a tennis lesson or go bouldering
Radiation Protection Adviser Location: PO12 2DL , located Alverstoke (near Lee-On-Solent, Gosport) with free onsite parking . Package: 47,860 - 75,640 Working pattern: We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? AWE is looking for a Radiation Protection Adviser for the Defence Radiation Protection Services (DRPS) Group which provides UK Defence and Security with ionising and non-ionising radiation protection advice. The DRPS Radiation Protection Adviser (RPA) Body is formally recognised as competent by the Health and Safety Executive (HSE) under the provisions of the Ionising Radiations Regulations 2017 (IRR17). The DRPS RPA Body is appointed in this role for most of the Ministry of Defence as well as a number of other customers within the defence and security sector. As an Radiation Protection Adviser appointed to the body your responsibilities may include: Radiation Protection Visits and advice Non-Ionising Radiation Protection Advice Medical Physics Expert Advice Providing support to MOD in writing and reviewing Radiation Protection and Safety Policy Environmental Services, including Radioactive Waste Advice Design and Delivery of Radiation Protection & Operational Training Support to DNSR Providing mentorship and supporting development of Health Physicists Who are we looking for? We do need you to have the following: RPA2000 Certification as an RPA, MPE, or RWA Previous experience in the provision of radiation protection advice While this isn't a checklist, we'd love to hear from you if you have experience in any of the following areas: Previous experience of working in Defence Knowledge of JSP392 You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies : Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.
May 01, 2026
Full time
Radiation Protection Adviser Location: PO12 2DL , located Alverstoke (near Lee-On-Solent, Gosport) with free onsite parking . Package: 47,860 - 75,640 Working pattern: We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? AWE is looking for a Radiation Protection Adviser for the Defence Radiation Protection Services (DRPS) Group which provides UK Defence and Security with ionising and non-ionising radiation protection advice. The DRPS Radiation Protection Adviser (RPA) Body is formally recognised as competent by the Health and Safety Executive (HSE) under the provisions of the Ionising Radiations Regulations 2017 (IRR17). The DRPS RPA Body is appointed in this role for most of the Ministry of Defence as well as a number of other customers within the defence and security sector. As an Radiation Protection Adviser appointed to the body your responsibilities may include: Radiation Protection Visits and advice Non-Ionising Radiation Protection Advice Medical Physics Expert Advice Providing support to MOD in writing and reviewing Radiation Protection and Safety Policy Environmental Services, including Radioactive Waste Advice Design and Delivery of Radiation Protection & Operational Training Support to DNSR Providing mentorship and supporting development of Health Physicists Who are we looking for? We do need you to have the following: RPA2000 Certification as an RPA, MPE, or RWA Previous experience in the provision of radiation protection advice While this isn't a checklist, we'd love to hear from you if you have experience in any of the following areas: Previous experience of working in Defence Knowledge of JSP392 You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies : Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.
Hemiko is a fast-growing company operating in the rapidly expanding low-carbon heat network sector. As the business grows, we are developing our customer retail capability to support an increasing number of heat network customers. We are seeking a Head of Retail Heat to lead and evolve this function. This role will suit someone who enjoys solving problems, improving systems and processes, and building effective customer operations within a growing organisation. The role reports to the Assets and Utilities Director. We are looking for an experienced and motivated individual to lead the retail function across our existing and future district heating projects. The primary focus of the role is ensuring our customers receive a high-quality service and experience. The successful candidate will lead several operational teams responsible for billing, customer service, revenue management and customer support. The role requires someone who can think through operational challenges end-to-end - from software provision and CRM systems, through to contract management, call centre delivery and operational planning. The Head of Retail will hold responsibility for the P&L of the retail business line and will play an important role in shaping how customer operations are delivered as the company continues to scale. The right candidate will be: A strong leader able to motivate teams and drive performance. Comfortable communicating with team members, stakeholders, clients, advisers and contractors. A pragmatic problem solver who enjoys improving systems, processes and customer outcomes. Comfortable working in a growing organisation where processes and systems continue to evolve. The Role The Head of Retail Heat / Utility is responsible for the end-to-end delivery of customer operations across the retail function. This includes billing, metering, customer service, debt management, vulnerability support, complaints handling, change of tenancy processes, and scheduling of maintenance and breakdown response. The role ensures customers are billed accurately, supported appropriately, and receive a high standard of service, while maintaining regulatory compliance and operational efficiency. The Head of Retail will lead teams, drive performance improvements, and ensure the retail function supports the wider commercial and operational objectives of the business. Key responsibilities: Leading in the delivery of projects during the operational phases working with and supported by the wider Hemiko Team. In more detail this will include: Lead the day-to-day operation of the retail function serving approximately 15,000 customers, with expected growth as new networks are delivered. Hold P&L responsibility for the retail business line. Ensure the retail function complies with current and emerging heat network regulation and consumer protection requirements, including oversight from Ofgem. Ensure accurate and timely billing, metering data management, and customer account administration. Oversee customer contact channels including phone, email, and digital platforms. Deliver strong revenue management including debt prevention, collections and recovery. Monitor KPIs across the customer lifecycle and implement improvement plans where required. Ensure complaints are handled effectively and that lessons learned are embedded into operations. Champion fair treatment and appropriate support for vulnerable customers. Drive improvements in customer satisfaction and service performance. Oversee reporting, audits and regulatory engagement relating to customer operations. Ensure policies and procedures align with industry standards and regulatory expectations. Manage outsourced service providers including customer contact centres and metering agents. Set clear service standards and hold partners accountable to SLAs and performance metrics. Lead contract reviews and service improvements. Oversee CRM and billing system performance (including platforms such as Zendesk). Identify opportunities to improve systems, automate processes and enhance operational efficiency. Build and lead a high-performing retail team. Create clear accountability, performance standards and development opportunities. Foster a customer-focused culture across the organisation. Knowledge and Qualifications The ideal candidate will: Understanding of customer operations within regulated customer service environments and/or utilities or energy supply. Understanding of billing, customer account management and revenue management processes. Ability to interpret regulation and apply it pragmatically within operational environments. Experience improving operational processes or customer journeys. Experience using CRM and billing platforms to manage customer operations and reporting. Knowledge of data protection and information governance requirements. Skills Ability to lead multi-disciplinary teams and create a high-performance, customer-focused culture. Strong capability in managing operational processes such as billing, collections, metering and customer contact. Ability to design and deliver improvements to customer journeys and service outcomes. Ability to interpret regulation and translate requirements into operational processes. Understanding of revenue protection, cost control and financial impacts of retail operations. Comfortable using operational data, KPIs and reporting to support decision making. Able to resolve complex operational issues and balance customer, regulatory and commercial considerations. Clear communicator able to work effectively across operational, technical and commercial teams. Ability to assess performance and challenge underperformance through KPIs and structured improvement programmes. Self-driven and results-oriented, with a focus on delivering practical solutions and successful outcomes. Willing to be hands on and self sufficient where required. Fully IT proficient, including Word, PowerPoint, Excel and standard communication systems. Remuneration and Info Remuneration: Base £60,000 (depending on experience). Discretionary bonus based on individual and business performance. An inclusive culture that promotes diversity. Holidays 25 days a year plus statutory holidays - with an option to purchase, or sell, up to an additional 5 days per annual leave year. Pension plan provision. Private health care scheme available. Cycle to work scheme. Electric Car lease scheme. Health and well being support. Continuing learning and development opportunities. Company PC/laptop, etc. At Hemiko, we recognise that flexibility is important and are open to discussing working arrangements that support both individual circumstances and business needs. We are proud to be an equal opportunities employer. We welcome applications from all backgrounds regardless of ethnicity, gender or gender expression, disability, age, marital status, trade union activity, religious belief, sexual orientation, or socioeconomic background. We are also an Armed Forces friendly organisation and encourage applications from ex service personnel, reservists, veterans, cadet instructors, and military spouses/partners. We value openness and collaboration, avoiding unnecessary complexity and silos. We are a young, growing business in the rapidly expanding low carbon energy sector, offering significant opportunities for career development and flexibility while delivering meaningful outcomes for the communities we serve. Application To apply, please complete the online application form on BambooHR. However for an informal chat please contact
Apr 30, 2026
Full time
Hemiko is a fast-growing company operating in the rapidly expanding low-carbon heat network sector. As the business grows, we are developing our customer retail capability to support an increasing number of heat network customers. We are seeking a Head of Retail Heat to lead and evolve this function. This role will suit someone who enjoys solving problems, improving systems and processes, and building effective customer operations within a growing organisation. The role reports to the Assets and Utilities Director. We are looking for an experienced and motivated individual to lead the retail function across our existing and future district heating projects. The primary focus of the role is ensuring our customers receive a high-quality service and experience. The successful candidate will lead several operational teams responsible for billing, customer service, revenue management and customer support. The role requires someone who can think through operational challenges end-to-end - from software provision and CRM systems, through to contract management, call centre delivery and operational planning. The Head of Retail will hold responsibility for the P&L of the retail business line and will play an important role in shaping how customer operations are delivered as the company continues to scale. The right candidate will be: A strong leader able to motivate teams and drive performance. Comfortable communicating with team members, stakeholders, clients, advisers and contractors. A pragmatic problem solver who enjoys improving systems, processes and customer outcomes. Comfortable working in a growing organisation where processes and systems continue to evolve. The Role The Head of Retail Heat / Utility is responsible for the end-to-end delivery of customer operations across the retail function. This includes billing, metering, customer service, debt management, vulnerability support, complaints handling, change of tenancy processes, and scheduling of maintenance and breakdown response. The role ensures customers are billed accurately, supported appropriately, and receive a high standard of service, while maintaining regulatory compliance and operational efficiency. The Head of Retail will lead teams, drive performance improvements, and ensure the retail function supports the wider commercial and operational objectives of the business. Key responsibilities: Leading in the delivery of projects during the operational phases working with and supported by the wider Hemiko Team. In more detail this will include: Lead the day-to-day operation of the retail function serving approximately 15,000 customers, with expected growth as new networks are delivered. Hold P&L responsibility for the retail business line. Ensure the retail function complies with current and emerging heat network regulation and consumer protection requirements, including oversight from Ofgem. Ensure accurate and timely billing, metering data management, and customer account administration. Oversee customer contact channels including phone, email, and digital platforms. Deliver strong revenue management including debt prevention, collections and recovery. Monitor KPIs across the customer lifecycle and implement improvement plans where required. Ensure complaints are handled effectively and that lessons learned are embedded into operations. Champion fair treatment and appropriate support for vulnerable customers. Drive improvements in customer satisfaction and service performance. Oversee reporting, audits and regulatory engagement relating to customer operations. Ensure policies and procedures align with industry standards and regulatory expectations. Manage outsourced service providers including customer contact centres and metering agents. Set clear service standards and hold partners accountable to SLAs and performance metrics. Lead contract reviews and service improvements. Oversee CRM and billing system performance (including platforms such as Zendesk). Identify opportunities to improve systems, automate processes and enhance operational efficiency. Build and lead a high-performing retail team. Create clear accountability, performance standards and development opportunities. Foster a customer-focused culture across the organisation. Knowledge and Qualifications The ideal candidate will: Understanding of customer operations within regulated customer service environments and/or utilities or energy supply. Understanding of billing, customer account management and revenue management processes. Ability to interpret regulation and apply it pragmatically within operational environments. Experience improving operational processes or customer journeys. Experience using CRM and billing platforms to manage customer operations and reporting. Knowledge of data protection and information governance requirements. Skills Ability to lead multi-disciplinary teams and create a high-performance, customer-focused culture. Strong capability in managing operational processes such as billing, collections, metering and customer contact. Ability to design and deliver improvements to customer journeys and service outcomes. Ability to interpret regulation and translate requirements into operational processes. Understanding of revenue protection, cost control and financial impacts of retail operations. Comfortable using operational data, KPIs and reporting to support decision making. Able to resolve complex operational issues and balance customer, regulatory and commercial considerations. Clear communicator able to work effectively across operational, technical and commercial teams. Ability to assess performance and challenge underperformance through KPIs and structured improvement programmes. Self-driven and results-oriented, with a focus on delivering practical solutions and successful outcomes. Willing to be hands on and self sufficient where required. Fully IT proficient, including Word, PowerPoint, Excel and standard communication systems. Remuneration and Info Remuneration: Base £60,000 (depending on experience). Discretionary bonus based on individual and business performance. An inclusive culture that promotes diversity. Holidays 25 days a year plus statutory holidays - with an option to purchase, or sell, up to an additional 5 days per annual leave year. Pension plan provision. Private health care scheme available. Cycle to work scheme. Electric Car lease scheme. Health and well being support. Continuing learning and development opportunities. Company PC/laptop, etc. At Hemiko, we recognise that flexibility is important and are open to discussing working arrangements that support both individual circumstances and business needs. We are proud to be an equal opportunities employer. We welcome applications from all backgrounds regardless of ethnicity, gender or gender expression, disability, age, marital status, trade union activity, religious belief, sexual orientation, or socioeconomic background. We are also an Armed Forces friendly organisation and encourage applications from ex service personnel, reservists, veterans, cadet instructors, and military spouses/partners. We value openness and collaboration, avoiding unnecessary complexity and silos. We are a young, growing business in the rapidly expanding low carbon energy sector, offering significant opportunities for career development and flexibility while delivering meaningful outcomes for the communities we serve. Application To apply, please complete the online application form on BambooHR. However for an informal chat please contact
Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards. As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously. We are an ambitious and committed team of engineers, AI specialists and customer facing programme managers. We are looking for mission driven people to join our European teams - and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications. The role Helsing's legal function is not a back office service desk - it is a strategic partner to the business, embedded in the decisions that shape how we grow, compete and deliver for our government customers. As Legal Counsel based in London, you will be a legal adviser to Helsing's UK and European teams, reporting to the UK lead counsel and Group General Counsel. You will operate at the intersection of defence procurement, AI regulation, export controls and commercial contracting - providing counsel that directly enables Helsing to secure and deliver on some of the most consequential technology programmes in European defence. This is a role for someone who combines sharp legal judgement with commercial pragmatism, who can work at fast pace and who wants their work to have a tangible effect on the protection of democratic societies. The day to day Advise Helsing's UK and European teams on strategic and tactical legal matters across the artificial intelligence and defence domains, ensuring legal insight is integrated into business decisions from the outset Structure, draft, negotiate and close contractual agreements and software licensing arrangements with UK and European government customers and defence industry partners Provide specialist guidance on UK/EU defence procurement regulations, including single source contract regulations, shaping Helsing's approach to public sector contracting Advise on export control compliance, intellectual property rights, data privacy and conflicts of interest under UK law, building scalable processes as the business grows Support product development teams with legal analysis on emerging regulatory requirements, helping Helsing bring AI capabilities to market responsibly and at pace Deliver corporate and regulatory support to Helsing's entities, including governance, filings and compliance obligations Collaborate with legal colleagues across Helsing's European offices to ensure consistency and share best practice on cross jurisdictional matters You should apply if you Are qualified to practise law in England and Wales, with meaningful post qualification experience gained in private practice, in house or government legal roles Have demonstrated expertise in UK public procurement law, ideally including single source contract regulations and defence sector contracting Have drafted, negotiated and closed complex commercial agreements - particularly technology licensing or software contracts - with government or regulated sector counterparties Can translate legal complexity into clear, actionable advice for senior stakeholders and cross functional teams Bring a working knowledge of export controls, IP and data privacy as they apply to technology companies operating in the defence sector Share Helsing's conviction that democratic values are worth protecting and want your legal career to contribute to that mission Nice to Have Experience advising on AI regulation, responsible AI frameworks or dual use technology governance Familiarity with security clearance processes and working within classified environments Exposure to cross border defence collaboration or multinational programme structures Experience operating within a high growth technology company or start up environment Languages: French, Spanish or German Join Helsing and work with world leading experts in their fields Helsing's work is important. You'll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. In our domain, success is a matter of order of magnitudes improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts. We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn't work, and to take ownership of aspects of our culture that you care deeply about. What we offer Competitive salary and stock options (ESOP) Relocation support: up to €2,500 and 4 weeks temporary accommodation Learning: €500/£450 yearly allowance Health & wellness: gym membership and mental health support (Nilo.health) Social: regularly company events and monthly social allowances Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers. Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work These are the core benefits across all locations, there may be additional benefits in certain locations. Helsing's Candidate Privacy and Confidentiality Regime can be found here. Note: We operate in an industry where women, as well as other minority groups, are systematically under represented. We encourage you to apply even if you don't meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.
Apr 30, 2026
Full time
Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards. As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously. We are an ambitious and committed team of engineers, AI specialists and customer facing programme managers. We are looking for mission driven people to join our European teams - and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications. The role Helsing's legal function is not a back office service desk - it is a strategic partner to the business, embedded in the decisions that shape how we grow, compete and deliver for our government customers. As Legal Counsel based in London, you will be a legal adviser to Helsing's UK and European teams, reporting to the UK lead counsel and Group General Counsel. You will operate at the intersection of defence procurement, AI regulation, export controls and commercial contracting - providing counsel that directly enables Helsing to secure and deliver on some of the most consequential technology programmes in European defence. This is a role for someone who combines sharp legal judgement with commercial pragmatism, who can work at fast pace and who wants their work to have a tangible effect on the protection of democratic societies. The day to day Advise Helsing's UK and European teams on strategic and tactical legal matters across the artificial intelligence and defence domains, ensuring legal insight is integrated into business decisions from the outset Structure, draft, negotiate and close contractual agreements and software licensing arrangements with UK and European government customers and defence industry partners Provide specialist guidance on UK/EU defence procurement regulations, including single source contract regulations, shaping Helsing's approach to public sector contracting Advise on export control compliance, intellectual property rights, data privacy and conflicts of interest under UK law, building scalable processes as the business grows Support product development teams with legal analysis on emerging regulatory requirements, helping Helsing bring AI capabilities to market responsibly and at pace Deliver corporate and regulatory support to Helsing's entities, including governance, filings and compliance obligations Collaborate with legal colleagues across Helsing's European offices to ensure consistency and share best practice on cross jurisdictional matters You should apply if you Are qualified to practise law in England and Wales, with meaningful post qualification experience gained in private practice, in house or government legal roles Have demonstrated expertise in UK public procurement law, ideally including single source contract regulations and defence sector contracting Have drafted, negotiated and closed complex commercial agreements - particularly technology licensing or software contracts - with government or regulated sector counterparties Can translate legal complexity into clear, actionable advice for senior stakeholders and cross functional teams Bring a working knowledge of export controls, IP and data privacy as they apply to technology companies operating in the defence sector Share Helsing's conviction that democratic values are worth protecting and want your legal career to contribute to that mission Nice to Have Experience advising on AI regulation, responsible AI frameworks or dual use technology governance Familiarity with security clearance processes and working within classified environments Exposure to cross border defence collaboration or multinational programme structures Experience operating within a high growth technology company or start up environment Languages: French, Spanish or German Join Helsing and work with world leading experts in their fields Helsing's work is important. You'll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. In our domain, success is a matter of order of magnitudes improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts. We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn't work, and to take ownership of aspects of our culture that you care deeply about. What we offer Competitive salary and stock options (ESOP) Relocation support: up to €2,500 and 4 weeks temporary accommodation Learning: €500/£450 yearly allowance Health & wellness: gym membership and mental health support (Nilo.health) Social: regularly company events and monthly social allowances Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers. Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work These are the core benefits across all locations, there may be additional benefits in certain locations. Helsing's Candidate Privacy and Confidentiality Regime can be found here. Note: We operate in an industry where women, as well as other minority groups, are systematically under represented. We encourage you to apply even if you don't meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.
An exciting opportunity has arisen for a Mortgage Advisor to join a well-established mortgage brokerage helping contractors, locums, and self-employed professionals secure tailored mortgage and protection solutions. As a Mortgage Advisor, you will be advising clients on mortgage options and providing personalised financial guidance to help them achieve their homeownership goals. This full-time role offers a salary range of £26,000 - £36,000, OTE £70,000 - £80,000 and benefits. You will be responsible for: Conducting client consultations to understand individual financial circumstances. Assessing eligibility for various mortgage products and protection plans. Preparing and submitting mortgage applications while ensuring compliance with industry regulations. Maintaining ongoing relationships with clients to support their evolving financial needs. Collaborating with internal teams to identify and secure the best mortgage solutions. What we are looking for Previously worked as a Mortgage Advisor, Mortgage Adviser, Mortgage Consultant, Mortgage Broker, Mortgage Specialist or in a similar role. Possess CeMAP qualification or equivalent. Knowledge of the mortgage industry, mortgage products, and lending processes. Have experience working in finance and customer service Commitment to staying current with regulatory changes and industry developments. This is a fantastic opportunity to join an ambitious organisation where you can make a real difference in clients lives. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Apr 30, 2026
Full time
An exciting opportunity has arisen for a Mortgage Advisor to join a well-established mortgage brokerage helping contractors, locums, and self-employed professionals secure tailored mortgage and protection solutions. As a Mortgage Advisor, you will be advising clients on mortgage options and providing personalised financial guidance to help them achieve their homeownership goals. This full-time role offers a salary range of £26,000 - £36,000, OTE £70,000 - £80,000 and benefits. You will be responsible for: Conducting client consultations to understand individual financial circumstances. Assessing eligibility for various mortgage products and protection plans. Preparing and submitting mortgage applications while ensuring compliance with industry regulations. Maintaining ongoing relationships with clients to support their evolving financial needs. Collaborating with internal teams to identify and secure the best mortgage solutions. What we are looking for Previously worked as a Mortgage Advisor, Mortgage Adviser, Mortgage Consultant, Mortgage Broker, Mortgage Specialist or in a similar role. Possess CeMAP qualification or equivalent. Knowledge of the mortgage industry, mortgage products, and lending processes. Have experience working in finance and customer service Commitment to staying current with regulatory changes and industry developments. This is a fantastic opportunity to join an ambitious organisation where you can make a real difference in clients lives. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Due to continued growth this established financial services business in Cheshire is looking for 2 x Client Services Administrators. (Office based: 9am to 5pm. 30-minute lunch) Principal Accountabilities / Main Responsibilities: Pre meeting information packs Review of client performance Reconciliation of client account movement Post meeting outcome reports System updates Reporting writing Liaising with Advisers Working with other internal teams Ad-hoc duties as required Knowledge & experience: Experience of professional services industry Experience at working in fast paced environment Skills: Good team skills and desire to working collaboratively Excellent verbal and written communication skills Can-do attitude Great attention to details Previous experience in administration Computer literate Behaviours: A customer focussed outlook Team player A desire to succeed Proactive approach Results driven - takes ownership In return you will receive: 25 days holiday + birthday additional day (as well as bank holidays) Option to buy an additional 5-days holiday per year Once you achieve three years service with the business, an additional day s holiday is awarded each year, up to a maximum of five additional days Upon joining the company pension scheme, the company will contribute 5% of your salary per annum Healthshield package Please submit your CV for immediate consideration. (url removed) (phone number removed) As a recruitment specialist with over 26 years of local experience, I work closely with each Client and Candidate to understand each of their personal requirements. Should this position not fit your criteria as a Candidate, but you are seeking a new opportunity, please do not hesitate to get in touch for a thorough and confidential discussion on future roles and opportunities your new employer Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites
Apr 30, 2026
Full time
Due to continued growth this established financial services business in Cheshire is looking for 2 x Client Services Administrators. (Office based: 9am to 5pm. 30-minute lunch) Principal Accountabilities / Main Responsibilities: Pre meeting information packs Review of client performance Reconciliation of client account movement Post meeting outcome reports System updates Reporting writing Liaising with Advisers Working with other internal teams Ad-hoc duties as required Knowledge & experience: Experience of professional services industry Experience at working in fast paced environment Skills: Good team skills and desire to working collaboratively Excellent verbal and written communication skills Can-do attitude Great attention to details Previous experience in administration Computer literate Behaviours: A customer focussed outlook Team player A desire to succeed Proactive approach Results driven - takes ownership In return you will receive: 25 days holiday + birthday additional day (as well as bank holidays) Option to buy an additional 5-days holiday per year Once you achieve three years service with the business, an additional day s holiday is awarded each year, up to a maximum of five additional days Upon joining the company pension scheme, the company will contribute 5% of your salary per annum Healthshield package Please submit your CV for immediate consideration. (url removed) (phone number removed) As a recruitment specialist with over 26 years of local experience, I work closely with each Client and Candidate to understand each of their personal requirements. Should this position not fit your criteria as a Candidate, but you are seeking a new opportunity, please do not hesitate to get in touch for a thorough and confidential discussion on future roles and opportunities your new employer Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites
Have you got great people skills and a passion for recruitment? Would you like to work in a customer facing role and make a positive impact on people and their communities? Then consider the role of a Recruitment Manager at Reed in Partnership. Internal applications for this role close on 03/03/2026 Please note, this role will be covering both Wisbech and Huntingdon areas. Therefore, a full UK driving licence and access to a vehicle is essential for this role. What is the role about? The Recruitment Manager is responsible for creating and identifying new business opportunities within the local area by developing strong working relationships with employers and bringing on board new employment opportunities for people on our programmes. The role requires you to work with a wide range of stakeholders, both internal & external, who will all have differing priorities. As a Recruitment Manager you'll be required to work alongside them to achieve the common goal Just some of your day-to-day responsibilities will include: Identifying new business opportunities and winning new clients Promoting an awareness on Reed in Partnership services and benefits Maximising the repeating business opportunities through building and maintaining relationships with employers Working closely with other teams including Employment Advisers and Skills Trainers Planning and conducting events such as jobs fairs and employer days Post-placement support and account management What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with: Essential Criteria: A successful track record of working in a sales environment, an account management or business development role (both face to face presenting and telephone sales experience). Demonstrable experience of working to targets. A willingness to travel locally (e.g., to meet customers/employers) with good knowledge of local labour market. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. ? Desirable Criteria: Experience of working in recruitment, publicly funded services, or other similar sectors Access to own vehicle to travel within the local area. Experience of working in a customer facing environment (i.e., Customer Services, Hospitality, Social Care, Customer Services) Interest in people and willingness to go the extra mile. Interest in career and personal development
Apr 30, 2026
Full time
Have you got great people skills and a passion for recruitment? Would you like to work in a customer facing role and make a positive impact on people and their communities? Then consider the role of a Recruitment Manager at Reed in Partnership. Internal applications for this role close on 03/03/2026 Please note, this role will be covering both Wisbech and Huntingdon areas. Therefore, a full UK driving licence and access to a vehicle is essential for this role. What is the role about? The Recruitment Manager is responsible for creating and identifying new business opportunities within the local area by developing strong working relationships with employers and bringing on board new employment opportunities for people on our programmes. The role requires you to work with a wide range of stakeholders, both internal & external, who will all have differing priorities. As a Recruitment Manager you'll be required to work alongside them to achieve the common goal Just some of your day-to-day responsibilities will include: Identifying new business opportunities and winning new clients Promoting an awareness on Reed in Partnership services and benefits Maximising the repeating business opportunities through building and maintaining relationships with employers Working closely with other teams including Employment Advisers and Skills Trainers Planning and conducting events such as jobs fairs and employer days Post-placement support and account management What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with: Essential Criteria: A successful track record of working in a sales environment, an account management or business development role (both face to face presenting and telephone sales experience). Demonstrable experience of working to targets. A willingness to travel locally (e.g., to meet customers/employers) with good knowledge of local labour market. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. ? Desirable Criteria: Experience of working in recruitment, publicly funded services, or other similar sectors Access to own vehicle to travel within the local area. Experience of working in a customer facing environment (i.e., Customer Services, Hospitality, Social Care, Customer Services) Interest in people and willingness to go the extra mile. Interest in career and personal development
About The Role At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive Milton Keynes team. You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes. Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork. You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. About you You will have: - An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them. - Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles. - You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds. - The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities. - Confidence using IT systems to maintain accurate and confidential records. - A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences. - The ability to travel independently across Milton Keynes and wider on occasions. - The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: - Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances. - Provide personalised information, advice and emotional support that reflects each person's culture, background, values and preferences. - Deliver support through home visits, telephone contact and partnership working other professionals. - Participate in the duty rota, ensuring enquiries and requests for information are handled promptly, sensitively and equitably - Manage a defined caseload, maintaining accurate, respectful and confidential records. - Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support. - Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
Apr 30, 2026
Full time
About The Role At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive Milton Keynes team. You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes. Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork. You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. About you You will have: - An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them. - Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles. - You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds. - The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities. - Confidence using IT systems to maintain accurate and confidential records. - A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences. - The ability to travel independently across Milton Keynes and wider on occasions. - The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: - Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances. - Provide personalised information, advice and emotional support that reflects each person's culture, background, values and preferences. - Deliver support through home visits, telephone contact and partnership working other professionals. - Participate in the duty rota, ensuring enquiries and requests for information are handled promptly, sensitively and equitably - Manage a defined caseload, maintaining accurate, respectful and confidential records. - Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support. - Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
An established, customer-focused Insurance business in the Colchester area is looking for a Customer Service Adviser to join their friendly, growing team. This is a great opportunity for someone who enjoys speaking with customers, delivering a brilliant service, and confidently upselling and cross-selling when it's right for the customer, backed by excellent training and development from day one (including support towards professional qualifications). What you'll be doing as a Customer Service Adviser: You'll support customers across a range of personal lines Insurance products, handling enquiries, quotations, renewals and policy changes, while making the most of sales opportunities on every call. Handling inbound and outbound calls, providing a professional and personable service Producing Insurance quotations and converting opportunities into new and additional business Supporting renewals and retention, building strong customer relationships Processing mid-term adjustments and customer instructions accurately Identifying cross-sell opportunities and making introductions where appropriate Recording and managing leads and activity using a CRM system Building product knowledge over time with structured training and coaching As you develop, supporting smaller business customers (training provided) What we're looking for to be a Customer Service Adviser Previous Insurance customer service experience (motor/home Insurance ideal) Comfortable with sales conversations , including upsell and cross-sell Confident communicator (verbal and written) with a strong telephone manner Good IT skills and the ability to learn new systems quickly Organised, reliable and able to manage your own workload A positive, "can-do" approach and enjoyment of working in a small team Benefits 25,000- 27,000 + bonus (depending on experience) Full training & development (technical knowledge, sales skills) Support towards CII qualifications Supportive, friendly working environment 25 days holiday + bank holidays Free parking (Great Tey area) Company pension scheme
Apr 30, 2026
Full time
An established, customer-focused Insurance business in the Colchester area is looking for a Customer Service Adviser to join their friendly, growing team. This is a great opportunity for someone who enjoys speaking with customers, delivering a brilliant service, and confidently upselling and cross-selling when it's right for the customer, backed by excellent training and development from day one (including support towards professional qualifications). What you'll be doing as a Customer Service Adviser: You'll support customers across a range of personal lines Insurance products, handling enquiries, quotations, renewals and policy changes, while making the most of sales opportunities on every call. Handling inbound and outbound calls, providing a professional and personable service Producing Insurance quotations and converting opportunities into new and additional business Supporting renewals and retention, building strong customer relationships Processing mid-term adjustments and customer instructions accurately Identifying cross-sell opportunities and making introductions where appropriate Recording and managing leads and activity using a CRM system Building product knowledge over time with structured training and coaching As you develop, supporting smaller business customers (training provided) What we're looking for to be a Customer Service Adviser Previous Insurance customer service experience (motor/home Insurance ideal) Comfortable with sales conversations , including upsell and cross-sell Confident communicator (verbal and written) with a strong telephone manner Good IT skills and the ability to learn new systems quickly Organised, reliable and able to manage your own workload A positive, "can-do" approach and enjoyment of working in a small team Benefits 25,000- 27,000 + bonus (depending on experience) Full training & development (technical knowledge, sales skills) Support towards CII qualifications Supportive, friendly working environment 25 days holiday + bank holidays Free parking (Great Tey area) Company pension scheme
Job Title : Customer Service Assistant Location : Edinburgh City Centre (EH12) Contract : Temporary Start Date : 8th June 2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the highest level of service through a breadth of decision-making across multiple brands. Full training will be given through a mix of classroom based sessions, online learning, shadowing and buddy systems. You will be supported every step of the way while you learn about our wide range of lending products and brands. Key Responsibilities: Acting as first point of contact via phone to a large customer base. Using your judgment to make complex decisions. Building strong relationships with brokers. Deliver a positive customer experience in colleague and customer interactions by phone, email or letter. Accurately calculate affordable lending checks Support affordability requests. About our client: Lloyds Banking Group is focused on ensuring inclusivity and building an organisation that reflects modern society and celebrates diversity in all its forms. With great colleagues and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Able to adapt to new challenges Highly curious and enjoys exploring beyond the original question to unearth customer insights and identify improvements. Ability to work at pace and can successfully deliver against targets. Strong Customer Service skills as well as excellent verbal communication when sharing ideas and proposals for improvements. Benefits: Location close to public transport links First-class support and training for all colleagues Opportunity for growth within the company Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. If you are excited about the opportunity to join our client's team as a Mortgage Consultant and make a difference in the lives of our customers, we want to hear from you. Apply now and take the next step in your career! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Apr 30, 2026
Seasonal
Job Title : Customer Service Assistant Location : Edinburgh City Centre (EH12) Contract : Temporary Start Date : 8th June 2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the highest level of service through a breadth of decision-making across multiple brands. Full training will be given through a mix of classroom based sessions, online learning, shadowing and buddy systems. You will be supported every step of the way while you learn about our wide range of lending products and brands. Key Responsibilities: Acting as first point of contact via phone to a large customer base. Using your judgment to make complex decisions. Building strong relationships with brokers. Deliver a positive customer experience in colleague and customer interactions by phone, email or letter. Accurately calculate affordable lending checks Support affordability requests. About our client: Lloyds Banking Group is focused on ensuring inclusivity and building an organisation that reflects modern society and celebrates diversity in all its forms. With great colleagues and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Able to adapt to new challenges Highly curious and enjoys exploring beyond the original question to unearth customer insights and identify improvements. Ability to work at pace and can successfully deliver against targets. Strong Customer Service skills as well as excellent verbal communication when sharing ideas and proposals for improvements. Benefits: Location close to public transport links First-class support and training for all colleagues Opportunity for growth within the company Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. If you are excited about the opportunity to join our client's team as a Mortgage Consultant and make a difference in the lives of our customers, we want to hear from you. Apply now and take the next step in your career! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Customer Care Team Administrator Birmingham Hybrid Working £14.50 - £15.50 per hour Temp to Perm Opportunity A fantastic opportunity has arisen for a Customer Care Team Administrator to join a growing and innovative financial services organisation based in central Birmingham. This is a temp to perm position offering hybrid working, with three days in the office and two days working from home. This role would suit an organised, detail-focused individual with strong administration or data entry experience who is looking to build a long-term career within banking or financial services. Key Responsibilities Accurately inputting mortgage application, borrower and property information onto internal systems Supporting lending applications from Decision in Principle through to completion Liaising with brokers, mortgage advisers, solicitors and valuers Issuing identification and verification documentation to customers Ensuring all records are maintained accurately and confidentially Meeting service level agreements and daily processing targets Identifying discrepancies and escalating issues where required Supporting the wider operations team to deliver excellent customer outcomes Candidate Profile Previous administration, data entry or customer support experience Strong attention to detail with high levels of accuracy Excellent organisational skills and ability to manage multiple priorities Strong communication skills, both written and verbal Good working knowledge of Microsoft Office, including Excel and Word Mortgage, banking, lending or financial services experience would be highly advantageous A proactive and team-oriented attitude Additional Information Monday to Friday, 9:00am 5:30pm Hybrid working model Central Birmingham location Immediate start available Excellent opportunity to secure a permanent role If you are looking for your next opportunity within financial services and would like to join a supportive and professional organisation, please apply today.
Apr 30, 2026
Seasonal
Customer Care Team Administrator Birmingham Hybrid Working £14.50 - £15.50 per hour Temp to Perm Opportunity A fantastic opportunity has arisen for a Customer Care Team Administrator to join a growing and innovative financial services organisation based in central Birmingham. This is a temp to perm position offering hybrid working, with three days in the office and two days working from home. This role would suit an organised, detail-focused individual with strong administration or data entry experience who is looking to build a long-term career within banking or financial services. Key Responsibilities Accurately inputting mortgage application, borrower and property information onto internal systems Supporting lending applications from Decision in Principle through to completion Liaising with brokers, mortgage advisers, solicitors and valuers Issuing identification and verification documentation to customers Ensuring all records are maintained accurately and confidentially Meeting service level agreements and daily processing targets Identifying discrepancies and escalating issues where required Supporting the wider operations team to deliver excellent customer outcomes Candidate Profile Previous administration, data entry or customer support experience Strong attention to detail with high levels of accuracy Excellent organisational skills and ability to manage multiple priorities Strong communication skills, both written and verbal Good working knowledge of Microsoft Office, including Excel and Word Mortgage, banking, lending or financial services experience would be highly advantageous A proactive and team-oriented attitude Additional Information Monday to Friday, 9:00am 5:30pm Hybrid working model Central Birmingham location Immediate start available Excellent opportunity to secure a permanent role If you are looking for your next opportunity within financial services and would like to join a supportive and professional organisation, please apply today.
Group Director of Governance & Assurance And Company Secretary Stonewater Stonewater is one of the UK's leading social housing providers. We manage around 40,000 homes for more than 93,000 customers and are financially strong, ambitious and values driven. With a long term A+ credit rating and a G1/V2 governance and viability rating, we are a major national provider with a clear social purpose and a complex, growing group structure. As we deliver our Strategic Plan to 2030, we are undertaking significant and complex work to deliver our three core objectives: Customer-centred services - providing customer-centred services that are proactive and efficient, and that help us to retain and attract customers. Quality homes and neighbourhoods - we will supply, manage, and maintain homes and neighbourhoods that are safe, connected, efficient, affordable, and flexible. Maximising value - we will maximise the value we provide to our customers and communities through decision making and initiatives that support environmental and social sustainability. Against an increasingly challenging regulatory and operating environment, the Director of Governance & Assurance and Company Secretary will be a trusted adviser to our Board and Executive, and a key enabler of confident, well judged leadership across the Group. We are seeking a highly credible governance professional with senior company secretarial experience in a large, complex and regulated environment. You will bring a strong understanding of company, charity and community benefit society law, regulatory frameworks relevant to registered providers, and experience of strategic planning, performance and risk management. This is a unique, organisation wide role, combining Company Secretary to the Stonewater Group with Senior Risk Officer responsibility. Reporting to the Chief Finance Officer, with independent access to the Board Chair, Chief Executive and Risk & Assurance Committee Chair, you will ensure Stonewater and its subsidiaries operate within legal, regulatory and constitutional requirements, and that robust decision making, risk management and assurance arrangements are in place across the Group. Calm, authoritative and collaborative, able to build effective relationships, you will be a trusted adviser to the Chair, Board and non executives, providing high quality governance support, insight and challenge, across the Board, executive and wider organisation. This is a rare opportunity to shape and safeguard the governance of one of the sector's most forward thinking housing organisations, ensuring Stonewater continues to operate with excellence, probity and ambition as it delivers for customers and communities. For further information please click Apply or for a confidential conversation call. Jude Watters on / Simon Wing on / Rosie Gunn on / Closing date: 9am Thursday 14th May 2026
Apr 30, 2026
Full time
Group Director of Governance & Assurance And Company Secretary Stonewater Stonewater is one of the UK's leading social housing providers. We manage around 40,000 homes for more than 93,000 customers and are financially strong, ambitious and values driven. With a long term A+ credit rating and a G1/V2 governance and viability rating, we are a major national provider with a clear social purpose and a complex, growing group structure. As we deliver our Strategic Plan to 2030, we are undertaking significant and complex work to deliver our three core objectives: Customer-centred services - providing customer-centred services that are proactive and efficient, and that help us to retain and attract customers. Quality homes and neighbourhoods - we will supply, manage, and maintain homes and neighbourhoods that are safe, connected, efficient, affordable, and flexible. Maximising value - we will maximise the value we provide to our customers and communities through decision making and initiatives that support environmental and social sustainability. Against an increasingly challenging regulatory and operating environment, the Director of Governance & Assurance and Company Secretary will be a trusted adviser to our Board and Executive, and a key enabler of confident, well judged leadership across the Group. We are seeking a highly credible governance professional with senior company secretarial experience in a large, complex and regulated environment. You will bring a strong understanding of company, charity and community benefit society law, regulatory frameworks relevant to registered providers, and experience of strategic planning, performance and risk management. This is a unique, organisation wide role, combining Company Secretary to the Stonewater Group with Senior Risk Officer responsibility. Reporting to the Chief Finance Officer, with independent access to the Board Chair, Chief Executive and Risk & Assurance Committee Chair, you will ensure Stonewater and its subsidiaries operate within legal, regulatory and constitutional requirements, and that robust decision making, risk management and assurance arrangements are in place across the Group. Calm, authoritative and collaborative, able to build effective relationships, you will be a trusted adviser to the Chair, Board and non executives, providing high quality governance support, insight and challenge, across the Board, executive and wider organisation. This is a rare opportunity to shape and safeguard the governance of one of the sector's most forward thinking housing organisations, ensuring Stonewater continues to operate with excellence, probity and ambition as it delivers for customers and communities. For further information please click Apply or for a confidential conversation call. Jude Watters on / Simon Wing on / Rosie Gunn on / Closing date: 9am Thursday 14th May 2026
