Job Title: Assistant Pensions Administrator Location: Cardiff with Hybrid working Salary: £26,250 per annum Job Type: Permanent, Full Time About the role: We are looking for an Assistant Pensions Administrator to join our team and provide a high-quality service to pension scheme members. This role is ideal for someone who enjoys customer contact, is highly organised and thrives in a busy, deadline-driven environment. You will be responsible for answering pension-related queries from members, ensuring accurate and timely responses across multiple communication channels. Key responsibilities include: Responding to member queries via telephone, email, and written correspondence Delivering clear, professional, and empathetic customer service Managing a busy and varied workload, prioritising tasks effectively Meeting internal and external deadlines consistently Maintaining accurate records using a CRM system Liaising with colleagues to resolve queries efficiently Supporting general pensions administration as required About you: We are looking for someone who: Has previous customer service or administration experience Is confident and comfortable speaking on the phone Has excellent organisation and time management skills Can manage multiple tasks while maintaining accuracy Is reliable and deadline-focused Has good IT skills, including experience using CRM systems Has strong written communication skills for letters and emails Knowledge or experience using spreadsheets, including Excel, would be beneficial. Why Quantum? Work for us and you will become part of a close-knit team that is skilled, experienced and passionate about delivering a high-quality consultancy service to our corporate and trustee clients. We offer a friendly place to work with flexible working hours, 24 days' holiday per year with holiday trading, volunteering leave, flexible benefits to suit your personal circumstances, DC pension scheme, and a discretionary annual bonus. You will also be offered a structured study and training plan and will be given the chance to further develop your skills and career. Quantum Advisory is an equal opportunities employer and committed to diversity and inclusion and we are a Disability Confident Committed Employer. A basic DBS check is required for this position. What next? If you are interested in applying for this role, please submit your CV. Please note the closing date for applications is Wednesday 29th April 2026. We reserve the right to close this vacancy early if a high volume of suitable applications are received. Please click on the APPLY button to send your CV for this role. Candidates with experience of; Junior Pensions Caseworker, Pensions Administrator, Pension Data Administrator, Client Services Executive, Customer Service Executive, Office Administrator, Pension Administration may also be considered for this position.
Apr 30, 2026
Full time
Job Title: Assistant Pensions Administrator Location: Cardiff with Hybrid working Salary: £26,250 per annum Job Type: Permanent, Full Time About the role: We are looking for an Assistant Pensions Administrator to join our team and provide a high-quality service to pension scheme members. This role is ideal for someone who enjoys customer contact, is highly organised and thrives in a busy, deadline-driven environment. You will be responsible for answering pension-related queries from members, ensuring accurate and timely responses across multiple communication channels. Key responsibilities include: Responding to member queries via telephone, email, and written correspondence Delivering clear, professional, and empathetic customer service Managing a busy and varied workload, prioritising tasks effectively Meeting internal and external deadlines consistently Maintaining accurate records using a CRM system Liaising with colleagues to resolve queries efficiently Supporting general pensions administration as required About you: We are looking for someone who: Has previous customer service or administration experience Is confident and comfortable speaking on the phone Has excellent organisation and time management skills Can manage multiple tasks while maintaining accuracy Is reliable and deadline-focused Has good IT skills, including experience using CRM systems Has strong written communication skills for letters and emails Knowledge or experience using spreadsheets, including Excel, would be beneficial. Why Quantum? Work for us and you will become part of a close-knit team that is skilled, experienced and passionate about delivering a high-quality consultancy service to our corporate and trustee clients. We offer a friendly place to work with flexible working hours, 24 days' holiday per year with holiday trading, volunteering leave, flexible benefits to suit your personal circumstances, DC pension scheme, and a discretionary annual bonus. You will also be offered a structured study and training plan and will be given the chance to further develop your skills and career. Quantum Advisory is an equal opportunities employer and committed to diversity and inclusion and we are a Disability Confident Committed Employer. A basic DBS check is required for this position. What next? If you are interested in applying for this role, please submit your CV. Please note the closing date for applications is Wednesday 29th April 2026. We reserve the right to close this vacancy early if a high volume of suitable applications are received. Please click on the APPLY button to send your CV for this role. Candidates with experience of; Junior Pensions Caseworker, Pensions Administrator, Pension Data Administrator, Client Services Executive, Customer Service Executive, Office Administrator, Pension Administration may also be considered for this position.
Michael Page have partnered with a reputable business in Leeds City Centre to recruit for multiple Legal Customer Service Advisors. This would be an exceptional opportunity for someone who is looking to progress their career further with a firm which will provide excellent training and a structured career path. No experience required full training would be provided! Immediate interviews please apply now! Client Details Michael Page have partnered with a reputable business in Leeds City Centre to recruit for multiple Legal Customer Service Advisors. This would be an exceptional opportunity for someone who is looking to progress their career further with a firm which will provide excellent training and a structured career path. No experience required full training would be provided! Immediate interviews please apply now! Description As a Legal Customer Service Advisor you will be supporting clients with their active cases dealing with a range of enquiries and chasing up documents and details which are required to progress the file. The role will be mainly telephone and email based and occasionally corresponding with clients through webchat platforms. If you thrive in busy environments are passionate about delivering a high level of service please apply now! Profile No experience required and the business welcome candidates from a retail/hospitality and care background Excellent communication skills and a confident telephone manner Able to work in a targeted busy high volume environment Professional and personable able to build good strong effective working relationships An excellent team player Job Offer Salary of 24500+ reputable business within the Legal Sector+ full training provided+ excellent progression and development+ good benefits package+ hybrid working+ great team and culture+ excellent on site facilities+ no shift patterns or weekends+ immediate interviews being held
Apr 30, 2026
Full time
Michael Page have partnered with a reputable business in Leeds City Centre to recruit for multiple Legal Customer Service Advisors. This would be an exceptional opportunity for someone who is looking to progress their career further with a firm which will provide excellent training and a structured career path. No experience required full training would be provided! Immediate interviews please apply now! Client Details Michael Page have partnered with a reputable business in Leeds City Centre to recruit for multiple Legal Customer Service Advisors. This would be an exceptional opportunity for someone who is looking to progress their career further with a firm which will provide excellent training and a structured career path. No experience required full training would be provided! Immediate interviews please apply now! Description As a Legal Customer Service Advisor you will be supporting clients with their active cases dealing with a range of enquiries and chasing up documents and details which are required to progress the file. The role will be mainly telephone and email based and occasionally corresponding with clients through webchat platforms. If you thrive in busy environments are passionate about delivering a high level of service please apply now! Profile No experience required and the business welcome candidates from a retail/hospitality and care background Excellent communication skills and a confident telephone manner Able to work in a targeted busy high volume environment Professional and personable able to build good strong effective working relationships An excellent team player Job Offer Salary of 24500+ reputable business within the Legal Sector+ full training provided+ excellent progression and development+ good benefits package+ hybrid working+ great team and culture+ excellent on site facilities+ no shift patterns or weekends+ immediate interviews being held
Salary: circa 28,500 Hours: 8am-5pm Monday - Friday Location: Sevenoaks, Kent This fantastic, well established and extremely busy business are looking for a Client Support Advisor/ Account Manager due to the ongoing requirements within the company. This is a fast paced position, you must be able to multi-task and speak with clients via email and phone. Full on the job training will be provided. Duties will include: - Client service and returns processes - Processing orders - Booking and distributing goods - Answering phone calls - Resolving client queries - Using courier portals to raise labels You will ideally have worked within a distribution setting, have experience working within a customer service/ client service position previously and a strong ability to multi-task and a hard working attitude. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2026
Full time
Salary: circa 28,500 Hours: 8am-5pm Monday - Friday Location: Sevenoaks, Kent This fantastic, well established and extremely busy business are looking for a Client Support Advisor/ Account Manager due to the ongoing requirements within the company. This is a fast paced position, you must be able to multi-task and speak with clients via email and phone. Full on the job training will be provided. Duties will include: - Client service and returns processes - Processing orders - Booking and distributing goods - Answering phone calls - Resolving client queries - Using courier portals to raise labels You will ideally have worked within a distribution setting, have experience working within a customer service/ client service position previously and a strong ability to multi-task and a hard working attitude. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Are you looking for more flexibility at work? Or looking to take a step back in your career? Better work life balance? Then look no further. I m working with a Business Services and Warehousing organisation based in Cardiff to recruit a part time Health and Safety Advisor to the team. Offering a salary of up to £39,000 pro rata and a 24 hour working week, this is a fantastic and rare opportunity to work part time flexible hours with an interesting and varied business. In this role you will: Manage the company s health and safety systems including risk assessments and documentation Carry out investigations where required, recommending improvements and reporting RIDDORs as appropriate Build relationships to promote a positive safety culture and empower people to manage risks through safe working and documentation Maintain accurate records relating to audits, reports, and performance Carry out safety training where required including inductions for new employees If you have a NEBOSH General Certificate or equivalent qualification and feel this could be the role for you, get in touch with your CV today to be considered for this position.
Apr 30, 2026
Full time
Are you looking for more flexibility at work? Or looking to take a step back in your career? Better work life balance? Then look no further. I m working with a Business Services and Warehousing organisation based in Cardiff to recruit a part time Health and Safety Advisor to the team. Offering a salary of up to £39,000 pro rata and a 24 hour working week, this is a fantastic and rare opportunity to work part time flexible hours with an interesting and varied business. In this role you will: Manage the company s health and safety systems including risk assessments and documentation Carry out investigations where required, recommending improvements and reporting RIDDORs as appropriate Build relationships to promote a positive safety culture and empower people to manage risks through safe working and documentation Maintain accurate records relating to audits, reports, and performance Carry out safety training where required including inductions for new employees If you have a NEBOSH General Certificate or equivalent qualification and feel this could be the role for you, get in touch with your CV today to be considered for this position.
We are recruiting on behalf of our client, a reputable automotive dealership based in Roche, for the position of Service Administrator. This is a key position ideal for a highly organised and detail-oriented professional eager to support the efficient operation of the dealership s service department. The Admin and Invoicing Assistant will play a vital part in managing administrative tasks and ensuring smooth workflow within the team. Benefits: Competitive salary of up to £30k per annum Monday to Friday working hours, with a standard routine 22 days holiday plus bank holidays, with additional leave based on length of service Ongoing training and career development opportunities Supportive team environment Pension scheme and healthcare options Duties of the Admin and Invoicing Assistant: Accurately process and manage vehicle service invoices as the Admin and Invoicing Assistant Maintain comprehensive records of customer transactions and workshop activities Support administrative functions within the service department Liaise with workshop staff and service advisors to ensure smooth operations Prepare reports and documentation as required for management Provide excellent customer service support when necessary Ensure compliance with company procedures and policies Requirements: Proven experience as a Service Administrator or in a similar administrative position within the automotive industry Strong organisational and time management skills Exceptional attention to detail and accuracy Good communication skills, both verbal and written Proficiency in MS Office applications and invoicing systems Ability to work effectively independently and as part of a team Knowledge of automotive invoicing procedures is desirable but not essential If you are interested in the Service Administrator position and would like to develop your career in the automotive sector, we would be pleased to hear from you. This is an excellent opportunity to join a reputable dealership and further your experience within the motor trade. Contact Sam Enderby, Automotive Recruitment Specialist at Perfect Placement covering Roche and the Cornwall area today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Apr 30, 2026
Full time
We are recruiting on behalf of our client, a reputable automotive dealership based in Roche, for the position of Service Administrator. This is a key position ideal for a highly organised and detail-oriented professional eager to support the efficient operation of the dealership s service department. The Admin and Invoicing Assistant will play a vital part in managing administrative tasks and ensuring smooth workflow within the team. Benefits: Competitive salary of up to £30k per annum Monday to Friday working hours, with a standard routine 22 days holiday plus bank holidays, with additional leave based on length of service Ongoing training and career development opportunities Supportive team environment Pension scheme and healthcare options Duties of the Admin and Invoicing Assistant: Accurately process and manage vehicle service invoices as the Admin and Invoicing Assistant Maintain comprehensive records of customer transactions and workshop activities Support administrative functions within the service department Liaise with workshop staff and service advisors to ensure smooth operations Prepare reports and documentation as required for management Provide excellent customer service support when necessary Ensure compliance with company procedures and policies Requirements: Proven experience as a Service Administrator or in a similar administrative position within the automotive industry Strong organisational and time management skills Exceptional attention to detail and accuracy Good communication skills, both verbal and written Proficiency in MS Office applications and invoicing systems Ability to work effectively independently and as part of a team Knowledge of automotive invoicing procedures is desirable but not essential If you are interested in the Service Administrator position and would like to develop your career in the automotive sector, we would be pleased to hear from you. This is an excellent opportunity to join a reputable dealership and further your experience within the motor trade. Contact Sam Enderby, Automotive Recruitment Specialist at Perfect Placement covering Roche and the Cornwall area today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
HR Advisor Reference: 56487 Umbrella Rate: £26.81/hr, increasing to £34.83/hr after 12 weeks (Inside IR35) Are you ready to take your HR career to the next level? This is your chance to join a forward-thinking organisation in a pivotal HR Advisor role. Offering a dynamic and collaborative environment, this position allows you to strategically partner with People Leaders and HR Centres of Excellence, driving impactful projects and shaping an exceptional employee experience. If you're passionate about making a real difference and thrive in a fast-paced, innovative setting, this opportunity is for you. What You Will Do: • Collaborate with People Leaders and HR Centres of Excellence to implement strategic HR initiatives. • Shape the employee experience by driving key people priorities and delivering impactful HR projects. • Build trusted relationships with stakeholders, influencing and coaching leaders with a pragmatic approach. • Balance operational demands with strategic initiatives, managing multiple priorities effectively. • Promote continuous improvement, challenging the status quo, and identifying opportunities to add value. • Foster a collaborative and adaptable work environment that aligns with the organisation's goals. What You Will Bring: • Strong background as an HR Advisor, demonstrating a strong track record in HR functions. • Exceptional communication, interpersonal, and active listening skills to build strong relationships. • A proactive, customer-centric approach with a passion for delivering solutions. • Proven ability to coach, motivate, and influence leaders with diplomacy and professionalism. • Ideally, a degree or CIPD qualification, though significant relevant experience will also be considered. This role offers an exciting opportunity to contribute to the success of a company that values innovation, collaboration, and continuous improvement. As an HR Advisor, you will play a crucial role in aligning HR strategies with organisational goals, driving both employee satisfaction and business success. Location: This role is based in Dunton, providing an accessible and vibrant location for your next career move. Minimum 4 days per week on site. Interested? If you're ready to make a real impact and take the next step in your HR career, we want to hear from you. Apply today and seize the opportunity to become an integral part of this transformative journey! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 30, 2026
Contractor
HR Advisor Reference: 56487 Umbrella Rate: £26.81/hr, increasing to £34.83/hr after 12 weeks (Inside IR35) Are you ready to take your HR career to the next level? This is your chance to join a forward-thinking organisation in a pivotal HR Advisor role. Offering a dynamic and collaborative environment, this position allows you to strategically partner with People Leaders and HR Centres of Excellence, driving impactful projects and shaping an exceptional employee experience. If you're passionate about making a real difference and thrive in a fast-paced, innovative setting, this opportunity is for you. What You Will Do: • Collaborate with People Leaders and HR Centres of Excellence to implement strategic HR initiatives. • Shape the employee experience by driving key people priorities and delivering impactful HR projects. • Build trusted relationships with stakeholders, influencing and coaching leaders with a pragmatic approach. • Balance operational demands with strategic initiatives, managing multiple priorities effectively. • Promote continuous improvement, challenging the status quo, and identifying opportunities to add value. • Foster a collaborative and adaptable work environment that aligns with the organisation's goals. What You Will Bring: • Strong background as an HR Advisor, demonstrating a strong track record in HR functions. • Exceptional communication, interpersonal, and active listening skills to build strong relationships. • A proactive, customer-centric approach with a passion for delivering solutions. • Proven ability to coach, motivate, and influence leaders with diplomacy and professionalism. • Ideally, a degree or CIPD qualification, though significant relevant experience will also be considered. This role offers an exciting opportunity to contribute to the success of a company that values innovation, collaboration, and continuous improvement. As an HR Advisor, you will play a crucial role in aligning HR strategies with organisational goals, driving both employee satisfaction and business success. Location: This role is based in Dunton, providing an accessible and vibrant location for your next career move. Minimum 4 days per week on site. Interested? If you're ready to make a real impact and take the next step in your HR career, we want to hear from you. Apply today and seize the opportunity to become an integral part of this transformative journey! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Customer Advisor Newark, Full Time, 12 month FTC Excellent salary and benefits package Our Internationally operating Newark based Client is looking for a Customer Advisor to join their Service team on a full-time basis for a 12 month FTC. Your main duties will be scheduling engineers to maximise productivity within the department. THE ROLE Your responsibilities as a Customer Advisor will include: Own the communication with the customer at all stages in house and field jobs, providing timely updates and information Communicate effectively with all internal departments Get feedback on the company service Allocate a team member to a task as and when required Schedule maintenance appointments as needed Use SAP to make sure customers invoices are correct THE CANDIDATE The ideal Customer Advisor will be able to demonstrate the following key skills and experience: Excellent telephone manner Excellent customer service by phone and email The ability to listen and understand customer needs Strong organisational skills Be adaptable to change Good working knowledge of CRM/SAP Systems THE BENEFITS The fantastic benefits included with this role are: Healthcare with Vitality 25 days holidays plus bank holidays Death in service Pension Free parking Working hours 9.00am 17.30pm Thank you for your interest in this vacancy and good luck with your application. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback. The services of Future Prospects are those of an Employment Agency.
Apr 30, 2026
Contractor
Customer Advisor Newark, Full Time, 12 month FTC Excellent salary and benefits package Our Internationally operating Newark based Client is looking for a Customer Advisor to join their Service team on a full-time basis for a 12 month FTC. Your main duties will be scheduling engineers to maximise productivity within the department. THE ROLE Your responsibilities as a Customer Advisor will include: Own the communication with the customer at all stages in house and field jobs, providing timely updates and information Communicate effectively with all internal departments Get feedback on the company service Allocate a team member to a task as and when required Schedule maintenance appointments as needed Use SAP to make sure customers invoices are correct THE CANDIDATE The ideal Customer Advisor will be able to demonstrate the following key skills and experience: Excellent telephone manner Excellent customer service by phone and email The ability to listen and understand customer needs Strong organisational skills Be adaptable to change Good working knowledge of CRM/SAP Systems THE BENEFITS The fantastic benefits included with this role are: Healthcare with Vitality 25 days holidays plus bank holidays Death in service Pension Free parking Working hours 9.00am 17.30pm Thank you for your interest in this vacancy and good luck with your application. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback. The services of Future Prospects are those of an Employment Agency.
Victim Support are looking to recruit Children and Young Person's Independent Domestic Violence Advocates (CHIDVA) to join our Children and Young Persons team in Barrow-In-Furness Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression About the Role This role is based in Barrow-In-Furness. You will need to travel to meet clients & work across areas as required. As a Children and Young People IDVA (CHIDVA), you will play a vital role in providing high quality, end-to-end support to children and young people who have experienced domestic abuse across Cumberland. You will act as the single point of contact for young victims throughout their recovery process, delivering support and interventions in a group setting or one-to-one basis. You will need: - You will have a thorough understanding of domestic abuse and its impact on child victim/survivors. You will understand safety and risk and how it relates to children and have strong communication skills and the confidence and ability to present and educate service users and agency partners on the realities and impacts of domestic abuse in a variety of settings. An ability to work independently and prioritise a busy workload is essential. You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in a similar setting or position. To be successful in this role you should have good IT skills & thorough safe guarding awareness. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. Please see attached Job Description and Person Specification for further details. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Apr 30, 2026
Full time
Victim Support are looking to recruit Children and Young Person's Independent Domestic Violence Advocates (CHIDVA) to join our Children and Young Persons team in Barrow-In-Furness Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression About the Role This role is based in Barrow-In-Furness. You will need to travel to meet clients & work across areas as required. As a Children and Young People IDVA (CHIDVA), you will play a vital role in providing high quality, end-to-end support to children and young people who have experienced domestic abuse across Cumberland. You will act as the single point of contact for young victims throughout their recovery process, delivering support and interventions in a group setting or one-to-one basis. You will need: - You will have a thorough understanding of domestic abuse and its impact on child victim/survivors. You will understand safety and risk and how it relates to children and have strong communication skills and the confidence and ability to present and educate service users and agency partners on the realities and impacts of domestic abuse in a variety of settings. An ability to work independently and prioritise a busy workload is essential. You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in a similar setting or position. To be successful in this role you should have good IT skills & thorough safe guarding awareness. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. Please see attached Job Description and Person Specification for further details. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We're seeking an experienced Travel Consultant to work for a truly independent Travel Agent specialising in luxury travel. This established Travel Agency offer a tailored and personal service, and a variety of Tour Operators, to ensure they can create the perfect holiday for their customers. They are seeking an experienced Travel Consultant, with a clear passion for travel, to join them on a part-time bases . Salary is dependent on experience and they work (Apply online only) Monday to Friday, no weekends! Opportunities like this in the Travel Industry are few and far between, so this could be the part-time Travel Advisor role you've been waiting for! JOB DESCRIPTION: Working face-to-face and over the phone taking enquires from customers Offering excellent customer service, listening and building rapport with your clients and potential client Quoting holidays and converting these to bookings. Upselling of additional products to enhance profitability. Hitting personal and team targets. Managing bookings, customer communications and travel partners. Keeping your product and brand knowledge up to date whilst having in- depth knowledge of the company's brochures and destinations. You can expect to be dealing with dynamic packaging/tailor-made itineraries, along with package holidays. (Apply online only) Monday to Friday, no weekends EXPERIENCE REQUIRED: The successful candidate will ideally be an experienced Travel Consultant, looking for a new challenge within an independent retail travel agency. You will have great inter-personal skills and proven background of achieving and exceeding sales targets. THE PACKAGE You will receive a competitive salary of circa 25k pa, along with incentives and the opportunity to work in a friendly, like minded team! INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK. We have a high volume of applications, so unfortunately we are unable to reply to unsuccessful applicants.
Apr 30, 2026
Full time
We're seeking an experienced Travel Consultant to work for a truly independent Travel Agent specialising in luxury travel. This established Travel Agency offer a tailored and personal service, and a variety of Tour Operators, to ensure they can create the perfect holiday for their customers. They are seeking an experienced Travel Consultant, with a clear passion for travel, to join them on a part-time bases . Salary is dependent on experience and they work (Apply online only) Monday to Friday, no weekends! Opportunities like this in the Travel Industry are few and far between, so this could be the part-time Travel Advisor role you've been waiting for! JOB DESCRIPTION: Working face-to-face and over the phone taking enquires from customers Offering excellent customer service, listening and building rapport with your clients and potential client Quoting holidays and converting these to bookings. Upselling of additional products to enhance profitability. Hitting personal and team targets. Managing bookings, customer communications and travel partners. Keeping your product and brand knowledge up to date whilst having in- depth knowledge of the company's brochures and destinations. You can expect to be dealing with dynamic packaging/tailor-made itineraries, along with package holidays. (Apply online only) Monday to Friday, no weekends EXPERIENCE REQUIRED: The successful candidate will ideally be an experienced Travel Consultant, looking for a new challenge within an independent retail travel agency. You will have great inter-personal skills and proven background of achieving and exceeding sales targets. THE PACKAGE You will receive a competitive salary of circa 25k pa, along with incentives and the opportunity to work in a friendly, like minded team! INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK. We have a high volume of applications, so unfortunately we are unable to reply to unsuccessful applicants.
Global Process Program Manager (Travel & Events) page is loaded Global Process Program Manager (Travel & Events)remote type: On-sitelocations: London, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ501138 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Global Process Program Manager - JLL What this job involves: The Global Process Program Manager will play a vital role on the Travel and Events team, working cross-functionally to execute the implementation strategy that supports operational infrastructure and service delivery effectiveness. This role is responsible for the execution of project implementations across APAC, EMEA, and LATAM regions. As an ideal candidate, you are an analytical thinker and detail-oriented professional who thrives in a fast-paced and constantly evolving environment. You are a goal-oriented high achiever who understands the importance of working backwards to exceed expectations, establishing scalable frameworks for major site expansions while ensuring consistent service delivery across all global locations. What your day-to-day will look like: Execute the implementation strategy and operational plans for T&E's globalization across APAC, EMEA, and LATAM regions, ensuring project team members complete key deliverables on schedule while establishing scalable frameworks for major site expansions Create playbooks, workflows, journey maps, and standard operating procedures (SOPs) to reduce duplicative regional-specific standards, building reusable operational frameworks and documenting vendor partnerships that enable consistent service delivery across all global locations Manage operational project plans, resources, deadlines, and risks for simple to standard project and supplier implementations, providing updates, communicating challenges or barriers, and translating them into actionable plans that support global expansion objectives Proactively analyze deadlines and competing priorities across multiple site launches, creating prioritization plans to ensure objectives are met while balancing the complexity of simultaneous regional operations Anticipate resistance as a result of new or updated processes, analyze change impact for better utilization and adoption of SOPs, and implement strategic change management programs that prevent inconsistencies and escalations across regions Lead simple to standard project and supplier implementations on behalf of the Travel and Events team, ensuring standardized approaches are applied across all regional expansions Collaborate with Training Manager to transform process documentation into executable trainings, whether internal or customer-facing, ensuring consistent knowledge transfer across global teams Assist with other related tasks as assigned to support the team's globalization strategy and operational excellence Required Qualifications: 3-5+ years of project management or meeting & events operations management experience 3-5+ years implementing organizational initiatives Strong analytical and problem-solving skills Demonstrated ability to manage and prioritize multiple/competing projects and timelines Strong communication skills, both verbal and written Working knowledge of organizational change management processes Experience creating process maps, playbooks, standard operating procedures, and journey maps Preferred Qualifications: 2-4 year college degree or equivalent work experience 3+ years implementing meeting and event or travel program organizational initiatives (e.g., Strategic Meetings Management or corporate business travel programs) Third-party meeting management vendor/agency operations, consulting, and/or implementation experience Experience using waterfall, six sigma yellow or green belt, lean, or agile implementation methodologies Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) designation Experience managing direct reports Experience working in project management technology (e.g., Asana, Smartsheet, Jira, or equivalent) Experience communicating with all levels of stakeholders Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple teams/stakeholders Location: OnsiteAt JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.JLL is an Equal Opportunity Employer committed to diversity and inclusion. Location: On-site -London, GBR Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined
Apr 30, 2026
Full time
Global Process Program Manager (Travel & Events) page is loaded Global Process Program Manager (Travel & Events)remote type: On-sitelocations: London, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ501138 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Global Process Program Manager - JLL What this job involves: The Global Process Program Manager will play a vital role on the Travel and Events team, working cross-functionally to execute the implementation strategy that supports operational infrastructure and service delivery effectiveness. This role is responsible for the execution of project implementations across APAC, EMEA, and LATAM regions. As an ideal candidate, you are an analytical thinker and detail-oriented professional who thrives in a fast-paced and constantly evolving environment. You are a goal-oriented high achiever who understands the importance of working backwards to exceed expectations, establishing scalable frameworks for major site expansions while ensuring consistent service delivery across all global locations. What your day-to-day will look like: Execute the implementation strategy and operational plans for T&E's globalization across APAC, EMEA, and LATAM regions, ensuring project team members complete key deliverables on schedule while establishing scalable frameworks for major site expansions Create playbooks, workflows, journey maps, and standard operating procedures (SOPs) to reduce duplicative regional-specific standards, building reusable operational frameworks and documenting vendor partnerships that enable consistent service delivery across all global locations Manage operational project plans, resources, deadlines, and risks for simple to standard project and supplier implementations, providing updates, communicating challenges or barriers, and translating them into actionable plans that support global expansion objectives Proactively analyze deadlines and competing priorities across multiple site launches, creating prioritization plans to ensure objectives are met while balancing the complexity of simultaneous regional operations Anticipate resistance as a result of new or updated processes, analyze change impact for better utilization and adoption of SOPs, and implement strategic change management programs that prevent inconsistencies and escalations across regions Lead simple to standard project and supplier implementations on behalf of the Travel and Events team, ensuring standardized approaches are applied across all regional expansions Collaborate with Training Manager to transform process documentation into executable trainings, whether internal or customer-facing, ensuring consistent knowledge transfer across global teams Assist with other related tasks as assigned to support the team's globalization strategy and operational excellence Required Qualifications: 3-5+ years of project management or meeting & events operations management experience 3-5+ years implementing organizational initiatives Strong analytical and problem-solving skills Demonstrated ability to manage and prioritize multiple/competing projects and timelines Strong communication skills, both verbal and written Working knowledge of organizational change management processes Experience creating process maps, playbooks, standard operating procedures, and journey maps Preferred Qualifications: 2-4 year college degree or equivalent work experience 3+ years implementing meeting and event or travel program organizational initiatives (e.g., Strategic Meetings Management or corporate business travel programs) Third-party meeting management vendor/agency operations, consulting, and/or implementation experience Experience using waterfall, six sigma yellow or green belt, lean, or agile implementation methodologies Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) designation Experience managing direct reports Experience working in project management technology (e.g., Asana, Smartsheet, Jira, or equivalent) Experience communicating with all levels of stakeholders Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple teams/stakeholders Location: OnsiteAt JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.JLL is an Equal Opportunity Employer committed to diversity and inclusion. Location: On-site -London, GBR Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined
Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.
Apr 30, 2026
Full time
Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.
An exciting opportunity has arisen for a Mortgage Advisor to join a well-established mortgage brokerage helping contractors, locums, and self-employed professionals secure tailored mortgage and protection solutions. As a Mortgage Advisor, you will be advising clients on mortgage options and providing personalised financial guidance to help them achieve their homeownership goals. This full-time role offers a salary range of £26,000 - £36,000, OTE £70,000 - £80,000 and benefits. You will be responsible for: Conducting client consultations to understand individual financial circumstances. Assessing eligibility for various mortgage products and protection plans. Preparing and submitting mortgage applications while ensuring compliance with industry regulations. Maintaining ongoing relationships with clients to support their evolving financial needs. Collaborating with internal teams to identify and secure the best mortgage solutions. What we are looking for Previously worked as a Mortgage Advisor, Mortgage Adviser, Mortgage Consultant, Mortgage Broker, Mortgage Specialist or in a similar role. Possess CeMAP qualification or equivalent. Knowledge of the mortgage industry, mortgage products, and lending processes. Have experience working in finance and customer service Commitment to staying current with regulatory changes and industry developments. This is a fantastic opportunity to join an ambitious organisation where you can make a real difference in clients lives. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Apr 30, 2026
Full time
An exciting opportunity has arisen for a Mortgage Advisor to join a well-established mortgage brokerage helping contractors, locums, and self-employed professionals secure tailored mortgage and protection solutions. As a Mortgage Advisor, you will be advising clients on mortgage options and providing personalised financial guidance to help them achieve their homeownership goals. This full-time role offers a salary range of £26,000 - £36,000, OTE £70,000 - £80,000 and benefits. You will be responsible for: Conducting client consultations to understand individual financial circumstances. Assessing eligibility for various mortgage products and protection plans. Preparing and submitting mortgage applications while ensuring compliance with industry regulations. Maintaining ongoing relationships with clients to support their evolving financial needs. Collaborating with internal teams to identify and secure the best mortgage solutions. What we are looking for Previously worked as a Mortgage Advisor, Mortgage Adviser, Mortgage Consultant, Mortgage Broker, Mortgage Specialist or in a similar role. Possess CeMAP qualification or equivalent. Knowledge of the mortgage industry, mortgage products, and lending processes. Have experience working in finance and customer service Commitment to staying current with regulatory changes and industry developments. This is a fantastic opportunity to join an ambitious organisation where you can make a real difference in clients lives. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Workplace Coordinator page is loaded Workplace Coordinatorremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ491622 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Workplace Management What this job involves The Workplace Coordinator will assist with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support where required. What your day will look like Provides hospitality and support for guests, visitors, and employees at client location Resolves problems associated with all building services including janitorial, conference rooms, workstation as well as interior and exterior furnishings, fixtures and equipment, printers and meal/snack service Assist with the coordination and scheduling of maintenance activities to ensure completion within the defined Service Level Agreement (SLA) Works with all internal departments such as IT, Security, Kitchen, Real Estate to ensure all works within the office are completed to a high standard Take ownership for the CMMS systems to claim tickets and ensure all issues are completed within the defined Service Level Agreements (SLAs) Convert requests outside of CMMS systems (phone calls, text, email, etc.) into tickets that can be tracked and resolved Complete detailed inspections to discover all issues and assign tickets Ensure that facilities are compliant with local building, health, safety, and fire codes and regulations, report any issues immediately through the appropriate channels Create and implement site operational rules and standard operating procedures. Identify opportunities for improved operational standards Proactive in finding improvements and following through on a plan to complete Complete short and long-term projects for the client Ensure all work completed stays within the client's budget Identify costs saving ideas Coordinates special events in support of client or JLL Pick-up, drop-off, prepare postage/labels Support the client event team with coordinating JLL onsite vendors to set up events Coordinate with the relevant client teams to set up co-location spaces Manage office supplies and reorder stock as required Maintain premises in neat and good working condition at all times Liaising with other teams to provide a consistent and seamless experience to all location end users. Support location leads with local events within the assigned event spaces and areas Support and manage catering requests for events Support and maintain an accurate Space Planning overview for the client occupied space Assist the wider CRE Team with remote Client Remote sites Finance Management Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner Support to track all site relevant actual spends vs. budget Ensure prompt and accurate management of purchase orders Raising and receipting of purchase orders in systems as required Health & Safety Management Conduct regular audits to ensure safety procedures on site are in place and working Ensure all records are kept up to date in relevant locations Ensure H&S Roles and Responsibilities for the account are understood and in place on site. Assist in carrying out safety procedures when needed Reporting on JLL H&S platforms as required Vendor and Supplier Management Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works) Work with our suppliers to develop a one team approach to managing the services and report any issues to JLL management Assist in the procurement of vendors and services as required Account Performance Develop and maintain strong and healthy relationships with the client and key stakeholders Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction Complete all reports at their scheduled intervals (monthly, quarterly, annual) and provide analysis that contributes to continuous improvement Accomplish Key Performance Indicators (KPIs) as identified by the Account Lead Ensure compliance with JLL minimum audit standards Update facilities related information as requested. Other duties as assigned by the Account Lead / Real Estate Identify any innovations and best practises that can support the account Contribute to the JLL H&S standards and work within the agreed H&S roles and responsibilities Client Focus & Relationship Management Demonstrates proactive & professional approach to customer service and stakeholder engagement Ability to interact with a wide range of client staff, including senior levels Has a customer service oriented attitude Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment
Apr 30, 2026
Full time
Workplace Coordinator page is loaded Workplace Coordinatorremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ491622 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Workplace Management What this job involves The Workplace Coordinator will assist with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support where required. What your day will look like Provides hospitality and support for guests, visitors, and employees at client location Resolves problems associated with all building services including janitorial, conference rooms, workstation as well as interior and exterior furnishings, fixtures and equipment, printers and meal/snack service Assist with the coordination and scheduling of maintenance activities to ensure completion within the defined Service Level Agreement (SLA) Works with all internal departments such as IT, Security, Kitchen, Real Estate to ensure all works within the office are completed to a high standard Take ownership for the CMMS systems to claim tickets and ensure all issues are completed within the defined Service Level Agreements (SLAs) Convert requests outside of CMMS systems (phone calls, text, email, etc.) into tickets that can be tracked and resolved Complete detailed inspections to discover all issues and assign tickets Ensure that facilities are compliant with local building, health, safety, and fire codes and regulations, report any issues immediately through the appropriate channels Create and implement site operational rules and standard operating procedures. Identify opportunities for improved operational standards Proactive in finding improvements and following through on a plan to complete Complete short and long-term projects for the client Ensure all work completed stays within the client's budget Identify costs saving ideas Coordinates special events in support of client or JLL Pick-up, drop-off, prepare postage/labels Support the client event team with coordinating JLL onsite vendors to set up events Coordinate with the relevant client teams to set up co-location spaces Manage office supplies and reorder stock as required Maintain premises in neat and good working condition at all times Liaising with other teams to provide a consistent and seamless experience to all location end users. Support location leads with local events within the assigned event spaces and areas Support and manage catering requests for events Support and maintain an accurate Space Planning overview for the client occupied space Assist the wider CRE Team with remote Client Remote sites Finance Management Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner Support to track all site relevant actual spends vs. budget Ensure prompt and accurate management of purchase orders Raising and receipting of purchase orders in systems as required Health & Safety Management Conduct regular audits to ensure safety procedures on site are in place and working Ensure all records are kept up to date in relevant locations Ensure H&S Roles and Responsibilities for the account are understood and in place on site. Assist in carrying out safety procedures when needed Reporting on JLL H&S platforms as required Vendor and Supplier Management Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works) Work with our suppliers to develop a one team approach to managing the services and report any issues to JLL management Assist in the procurement of vendors and services as required Account Performance Develop and maintain strong and healthy relationships with the client and key stakeholders Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction Complete all reports at their scheduled intervals (monthly, quarterly, annual) and provide analysis that contributes to continuous improvement Accomplish Key Performance Indicators (KPIs) as identified by the Account Lead Ensure compliance with JLL minimum audit standards Update facilities related information as requested. Other duties as assigned by the Account Lead / Real Estate Identify any innovations and best practises that can support the account Contribute to the JLL H&S standards and work within the agreed H&S roles and responsibilities Client Focus & Relationship Management Demonstrates proactive & professional approach to customer service and stakeholder engagement Ability to interact with a wide range of client staff, including senior levels Has a customer service oriented attitude Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment
Hours: 8.30-5pm Monday to Thursday, 8.30 to 4.30pm Friday - 37.5 hours per week Salary: Circa 30,000 per annum Benefits: 20 days holiday + 8 bank holidays, rising to 25 days through length of service, Birthday off each year, pension, free parking and much more As a Customer Sales Advisor you will be working within the already established Customer Service Team , acting as key contact for the companies clients. Within this position you will be responsible for contacting existing customers, your duties will include: - Ensuring clients data is accurate and up to date - Reviewing customers' purchase order history with the aim to promote new lines and recommend alternative product ranges. - Release orders for picking as soon as stock becomes available and notify customers of any potential delays - Maintain a thorough understanding of the full product range to advise customers and respond to any product related queries You will have previous telesales/ internal sales or a customer-facing (wholesale, retail or B2B) background. Be comfortable working towards targets and KPI's. A professional telephone manner with strong communication skills and a passion for building long term relationships and improving customer service. If you would like to apply for this position then please send through your CV today. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2026
Full time
Hours: 8.30-5pm Monday to Thursday, 8.30 to 4.30pm Friday - 37.5 hours per week Salary: Circa 30,000 per annum Benefits: 20 days holiday + 8 bank holidays, rising to 25 days through length of service, Birthday off each year, pension, free parking and much more As a Customer Sales Advisor you will be working within the already established Customer Service Team , acting as key contact for the companies clients. Within this position you will be responsible for contacting existing customers, your duties will include: - Ensuring clients data is accurate and up to date - Reviewing customers' purchase order history with the aim to promote new lines and recommend alternative product ranges. - Release orders for picking as soon as stock becomes available and notify customers of any potential delays - Maintain a thorough understanding of the full product range to advise customers and respond to any product related queries You will have previous telesales/ internal sales or a customer-facing (wholesale, retail or B2B) background. Be comfortable working towards targets and KPI's. A professional telephone manner with strong communication skills and a passion for building long term relationships and improving customer service. If you would like to apply for this position then please send through your CV today. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Jones Lang LaSalle Incorporated
Bristol, Gloucestershire
Senior Project Manager - Civils page is loaded Senior Project Manager - Civilsremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ500467 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Purpose: Responsible for the safe execution of a portfolio of concurrent civil engineering projects for the Rolls-Royce site in Filton, Bristol. As part of the role you will ensure that the projects are delivered to meet JLL & Rolls-Royce's standards in regard to health, safety, quality, cost and programme, whilst complying as a Principal Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 Rolls-Royce standards. You must be qualified in a related construction or civil engineering discipline. What you will be doing You will have responsibility for the execution of civils projects with potential values between £50k to £15m, across the Rolls-Royce site in Filton, Bristol. Manage the projects in accordance with the requirements of the NEC3 Framework Contract and ensure projects are delivered to the agreed contract programme. You will provide Health and safety leadership to your site delivery teams (including sub-contractors and suppliers), promoting behavioural safety improvements, ensuring our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. Provide coaching, mentoring and development support to direct reports and trainees. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Liaise with the Rolls-Royce Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To enhance the strength of contract delivery to ensure highest standards of quality are maintained in accordance with programme delivery - complying with relevant British Standards, codes of practice and Rolls-Royce Standards. Ensure projects are completed snag and defect free. Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. What we will need from you Proven and demonstrable experience in the role of a Senior Project Manager within the building/construction/building service industries (essential). Experience of working in occupied buildings/campuses (essential). Experience of working in a live manufacturing environment (essential) Experience in the use of NEC3 Contracts (essential) Experience of managing health and safety procedures along with knowledge of H&S standards/regulations across multiple sites (essential). Experience of multiple stakeholder experience (essential) Ability to translate client needs into detailed plans (essential) Detailed understanding of the RIBA design stages (essential) Experience of working in a live manufacturing environment (essential) Demonstrable experience of managing Mechanical and/or Electrical Designs and Installations (essential) Demonstrable pre-construction experience (essential) Ability to communicate the plan of work daily & weekly to multiple stakeholders (essential) Able to read/interpret Arch/Struct/MEP drawings (essential) Experience in the preparation of quotations and estimates (essential). Ability to develop a good understanding of the customers' business requirements (essential) City & Guilds /NVQ (or equivalent) construction related qualification (essential). SMSTS, JIB/BESA, CSCS Card, First Aid (essential). Competent user of IT software packages including MS Office, Fieldview or similar tablet-based quality assurance software (highly desirable). Excellent interpersonal skills, with clear and confident written and verbal communication skills (essential). High level organisational ability along with time management skills in order to drive and meet deadlines (essential). Self-motivated with a proactive approach to all tasks undertaken. Able to demonstrate initiative and problem solve (essential). Commitment to providing a high-quality service demonstrating reliability, conscientiousness and flexibility (essential). What you can expect from us Competitive & negotiable salary depending on experience 26 days holiday plus bank holidays Car allowance Life assurance Company pension scheme Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Please note : You will be required to have a DBS check as part of your role at JLL. About JLL Project Services is a wholly owned subsidiary of JLL, global real estate services firm that provides comprehensive, integrated property related expertise, including management, transaction and advisory services, to investors and occupiers locally, regionally and globally.Project Services delivers design & build solutions using a network of partner trade package subcontractors and suppliers. Through strong growth and outstanding regional client service, the Project Services business has become JLL UK & I leaders of design & build services provider.At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information
Apr 30, 2026
Full time
Senior Project Manager - Civils page is loaded Senior Project Manager - Civilsremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ500467 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Purpose: Responsible for the safe execution of a portfolio of concurrent civil engineering projects for the Rolls-Royce site in Filton, Bristol. As part of the role you will ensure that the projects are delivered to meet JLL & Rolls-Royce's standards in regard to health, safety, quality, cost and programme, whilst complying as a Principal Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 Rolls-Royce standards. You must be qualified in a related construction or civil engineering discipline. What you will be doing You will have responsibility for the execution of civils projects with potential values between £50k to £15m, across the Rolls-Royce site in Filton, Bristol. Manage the projects in accordance with the requirements of the NEC3 Framework Contract and ensure projects are delivered to the agreed contract programme. You will provide Health and safety leadership to your site delivery teams (including sub-contractors and suppliers), promoting behavioural safety improvements, ensuring our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. Provide coaching, mentoring and development support to direct reports and trainees. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Liaise with the Rolls-Royce Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To enhance the strength of contract delivery to ensure highest standards of quality are maintained in accordance with programme delivery - complying with relevant British Standards, codes of practice and Rolls-Royce Standards. Ensure projects are completed snag and defect free. Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. What we will need from you Proven and demonstrable experience in the role of a Senior Project Manager within the building/construction/building service industries (essential). Experience of working in occupied buildings/campuses (essential). Experience of working in a live manufacturing environment (essential) Experience in the use of NEC3 Contracts (essential) Experience of managing health and safety procedures along with knowledge of H&S standards/regulations across multiple sites (essential). Experience of multiple stakeholder experience (essential) Ability to translate client needs into detailed plans (essential) Detailed understanding of the RIBA design stages (essential) Experience of working in a live manufacturing environment (essential) Demonstrable experience of managing Mechanical and/or Electrical Designs and Installations (essential) Demonstrable pre-construction experience (essential) Ability to communicate the plan of work daily & weekly to multiple stakeholders (essential) Able to read/interpret Arch/Struct/MEP drawings (essential) Experience in the preparation of quotations and estimates (essential). Ability to develop a good understanding of the customers' business requirements (essential) City & Guilds /NVQ (or equivalent) construction related qualification (essential). SMSTS, JIB/BESA, CSCS Card, First Aid (essential). Competent user of IT software packages including MS Office, Fieldview or similar tablet-based quality assurance software (highly desirable). Excellent interpersonal skills, with clear and confident written and verbal communication skills (essential). High level organisational ability along with time management skills in order to drive and meet deadlines (essential). Self-motivated with a proactive approach to all tasks undertaken. Able to demonstrate initiative and problem solve (essential). Commitment to providing a high-quality service demonstrating reliability, conscientiousness and flexibility (essential). What you can expect from us Competitive & negotiable salary depending on experience 26 days holiday plus bank holidays Car allowance Life assurance Company pension scheme Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Please note : You will be required to have a DBS check as part of your role at JLL. About JLL Project Services is a wholly owned subsidiary of JLL, global real estate services firm that provides comprehensive, integrated property related expertise, including management, transaction and advisory services, to investors and occupiers locally, regionally and globally.Project Services delivers design & build solutions using a network of partner trade package subcontractors and suppliers. Through strong growth and outstanding regional client service, the Project Services business has become JLL UK & I leaders of design & build services provider.At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Stoke Crown Court and North Staffordshire Justice Centre. You will play a vital role in supporting the Deputy Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role is permanent working 37.5 hours per week covering Stoke Crown Court and North Staffordshire Justice Centre. Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Flexible Working Options - including hybrid working where applicable Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses. Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing. Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. Manage rotas, resource planning, and service coverage across the court cluster. Promote excellent communication across teams, facilitating team meetings and sharing learning. Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have: A strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Strong communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Apr 30, 2026
Full time
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Stoke Crown Court and North Staffordshire Justice Centre. You will play a vital role in supporting the Deputy Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role is permanent working 37.5 hours per week covering Stoke Crown Court and North Staffordshire Justice Centre. Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Flexible Working Options - including hybrid working where applicable Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses. Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing. Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. Manage rotas, resource planning, and service coverage across the court cluster. Promote excellent communication across teams, facilitating team meetings and sharing learning. Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have: A strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Strong communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 30, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Salary - £25,311 Hybrid role, based between home and the Workington site. Some cover required at Carlisle occasionally. Benefits include: 9% combined pension, 25 days annual leave (plus holiday trade scheme - subject to HMRC rules) and a flexible benefits package. Job Summary Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres (AC) teams, Team Leaders and Health Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be face to face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with Maximus vision and values Prepare and maintain rooms and equipment to ensure they are ready for the Health Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within Maximus Arrange and set up additional equipment for Health Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Maximus, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement • MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. • We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident
Apr 30, 2026
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Salary - £25,311 Hybrid role, based between home and the Workington site. Some cover required at Carlisle occasionally. Benefits include: 9% combined pension, 25 days annual leave (plus holiday trade scheme - subject to HMRC rules) and a flexible benefits package. Job Summary Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres (AC) teams, Team Leaders and Health Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be face to face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with Maximus vision and values Prepare and maintain rooms and equipment to ensure they are ready for the Health Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within Maximus Arrange and set up additional equipment for Health Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Maximus, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement • MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. • We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident
Hertford Up to £25,396 + bonus Full training Career progression Do you love helping people and solving problems and can you communicate confidently on the phone and in writing? Tablebook.me is hiring a Guest Experience & Reservations Advisor to join our growing team in Hertford. We support some of the UK s most exciting restaurants by managing bookings with care, precision, and personality, giving guests a brilliant experience, even when things change quickly. This role suits someone who stays calm under pressure, keeps details spot-on, and enjoys working at pace while juggling multiple guest enquiries. What You ll Be Doing Speaking with guests by phone and email to secure bookings at fantastic restaurants Managing reservations quickly and accurately, ensuring details are always correct Handling real time changes and issues calmly (late bookings, amendments, special requests, no-shows, etc.) Sending confirmations and responding to guest enquiries with a professional, friendly tone Balancing multiple priorities at once while keeping service standards high What We re Looking For A confident communicator with excellent telephone and written communication skills Highly organised with strong attention to detail and the ability to manage multiple priorities in a fast paced environment Calm, proactive, and solutions focused, you enjoy problem solving in real time A supportive team player who takes pride in doing things properly Flexible and reliable, comfortable working a set rota that includes evenings and weekends, within business hours of 9am to 9pm Customer service experience is helpful, but not essential, we provide full training. What matters most is your communication, organisation, and reliability. Why Join Tablebook.me? Up to £25,396 starting salary + performance bonus 28 days holiday + pension scheme Full onboarding, training, and clear development pathways Modern, comfortable office in central Hertford Work with iconic restaurants across the UK Join a growing company with exciting plans Supportive, close knit team Fast-paced role where no two days are the same Working Hours Full-time, 40 hours per week on a set rota Business hours: 9am to 9pm, 7 days a week Includes some evenings and weekends on rotation
Apr 30, 2026
Full time
Hertford Up to £25,396 + bonus Full training Career progression Do you love helping people and solving problems and can you communicate confidently on the phone and in writing? Tablebook.me is hiring a Guest Experience & Reservations Advisor to join our growing team in Hertford. We support some of the UK s most exciting restaurants by managing bookings with care, precision, and personality, giving guests a brilliant experience, even when things change quickly. This role suits someone who stays calm under pressure, keeps details spot-on, and enjoys working at pace while juggling multiple guest enquiries. What You ll Be Doing Speaking with guests by phone and email to secure bookings at fantastic restaurants Managing reservations quickly and accurately, ensuring details are always correct Handling real time changes and issues calmly (late bookings, amendments, special requests, no-shows, etc.) Sending confirmations and responding to guest enquiries with a professional, friendly tone Balancing multiple priorities at once while keeping service standards high What We re Looking For A confident communicator with excellent telephone and written communication skills Highly organised with strong attention to detail and the ability to manage multiple priorities in a fast paced environment Calm, proactive, and solutions focused, you enjoy problem solving in real time A supportive team player who takes pride in doing things properly Flexible and reliable, comfortable working a set rota that includes evenings and weekends, within business hours of 9am to 9pm Customer service experience is helpful, but not essential, we provide full training. What matters most is your communication, organisation, and reliability. Why Join Tablebook.me? Up to £25,396 starting salary + performance bonus 28 days holiday + pension scheme Full onboarding, training, and clear development pathways Modern, comfortable office in central Hertford Work with iconic restaurants across the UK Join a growing company with exciting plans Supportive, close knit team Fast-paced role where no two days are the same Working Hours Full-time, 40 hours per week on a set rota Business hours: 9am to 9pm, 7 days a week Includes some evenings and weekends on rotation
Contract Administrator Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job:We are recruiting for a Contract Executive to join our client on a long-term temporary assignment. You will be responsible for: Fulfilling the approach for associated administration, the active management of contracts during their lifetime including contract amendments, settlements, vehicle transfers. This includes creating added value towards customers by actively managing running contracts and the signaling of deviations, compared to the initial contract parameters (duration, mileage, services, asset /equipment) agreed upon between the company and its customers.Supporting and fulfils the approach for optimizing the in-life risk (Residual Value, Repair, Maintenance, tires and replacement vehicle) as calculated into the initial contract during the period the contract is active as an essential part of the overall Alphabet pricing strategy. Delivering effective billing processes in relation to legal novation agreements, insurance amendments, early settlement figures, purchase prices. The opportunityEffectively collaborate with other advisors in your area ensuring team tasks are shared equally. Actively look at ways to improve procedures, systems and processes to move the business forward and improving our customer service delivery. Takes ownership of own learning ensuring awareness of and adherence to any changes to relevant legislation Supports driving the implementation of strategic initiatives. Respond positively to any new incentives that are brought into practice making sure they easily become part of an excellent service delivery. What will you bring to the global premium automotive brand:Educated to GCSE/A-Level equivalent.Strong interpersonal skills at all management levels.Effective organizational and time management skills.Proactive and able to react quickly.Able to work autonomously and use own initiative.Familiar with Purchase Orders, Contracts, and Tenders processes.Proficient in English; additional language skills (Italian, Spanish, German, or French) are beneficial. How will we support you:The business core values are integral to their corporate culture and guide their actions and decisions. These values include:Openness - Embracing change and new opportunities, learning from mistakes and acting with integrity, Responsibility - Making consistent decisions and committing to them personally, fostering trust and effective teamwork.Appreciation - Reflecting on actions, respecting each other, offering clear feedback and celebrating successTransparency -Acknowledging concerns and identifying inconsistencies constructively Trust - Relying on each other to act swiftly and achieve goals Diversity - Valuing diverse backgrounds and experiences to enhance innovation and competitiveness CompensationWe offer a competitive hourly wage plus an annual performance-related bonus. You will receive a generous annual leave up to 35 days which is inclusive of bank holidays. There's free on-site parking available and you'll have access to a subsidised restaurant. We offer hybrid working where employees split their time between working remotely (often from home) and working in the office Diversity, Equity and InclusionEquality, diversity, and inclusion policy is centered around creating a diverse and inclusive work environment that values and respects differences. The company promotes diversity through various initiatives and has integrated diversity, equity, and inclusion into its HR strategy1.Key aspects of policy include: Promoting equal opportunities in recruitment and personnel development Ensuring protection against discrimination and fostering respect in everyday businessEncouraging a diverse workforce to enhance competitiveness, effectiveness and innovation Supporting five dimensions of diversity: gender, age and experience, physical and mental abilities, sexual orientation and identify and cultural background #
Apr 30, 2026
Seasonal
Contract Administrator Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. About the job:We are recruiting for a Contract Executive to join our client on a long-term temporary assignment. You will be responsible for: Fulfilling the approach for associated administration, the active management of contracts during their lifetime including contract amendments, settlements, vehicle transfers. This includes creating added value towards customers by actively managing running contracts and the signaling of deviations, compared to the initial contract parameters (duration, mileage, services, asset /equipment) agreed upon between the company and its customers.Supporting and fulfils the approach for optimizing the in-life risk (Residual Value, Repair, Maintenance, tires and replacement vehicle) as calculated into the initial contract during the period the contract is active as an essential part of the overall Alphabet pricing strategy. Delivering effective billing processes in relation to legal novation agreements, insurance amendments, early settlement figures, purchase prices. The opportunityEffectively collaborate with other advisors in your area ensuring team tasks are shared equally. Actively look at ways to improve procedures, systems and processes to move the business forward and improving our customer service delivery. Takes ownership of own learning ensuring awareness of and adherence to any changes to relevant legislation Supports driving the implementation of strategic initiatives. Respond positively to any new incentives that are brought into practice making sure they easily become part of an excellent service delivery. What will you bring to the global premium automotive brand:Educated to GCSE/A-Level equivalent.Strong interpersonal skills at all management levels.Effective organizational and time management skills.Proactive and able to react quickly.Able to work autonomously and use own initiative.Familiar with Purchase Orders, Contracts, and Tenders processes.Proficient in English; additional language skills (Italian, Spanish, German, or French) are beneficial. How will we support you:The business core values are integral to their corporate culture and guide their actions and decisions. These values include:Openness - Embracing change and new opportunities, learning from mistakes and acting with integrity, Responsibility - Making consistent decisions and committing to them personally, fostering trust and effective teamwork.Appreciation - Reflecting on actions, respecting each other, offering clear feedback and celebrating successTransparency -Acknowledging concerns and identifying inconsistencies constructively Trust - Relying on each other to act swiftly and achieve goals Diversity - Valuing diverse backgrounds and experiences to enhance innovation and competitiveness CompensationWe offer a competitive hourly wage plus an annual performance-related bonus. You will receive a generous annual leave up to 35 days which is inclusive of bank holidays. There's free on-site parking available and you'll have access to a subsidised restaurant. We offer hybrid working where employees split their time between working remotely (often from home) and working in the office Diversity, Equity and InclusionEquality, diversity, and inclusion policy is centered around creating a diverse and inclusive work environment that values and respects differences. The company promotes diversity through various initiatives and has integrated diversity, equity, and inclusion into its HR strategy1.Key aspects of policy include: Promoting equal opportunities in recruitment and personnel development Ensuring protection against discrimination and fostering respect in everyday businessEncouraging a diverse workforce to enhance competitiveness, effectiveness and innovation Supporting five dimensions of diversity: gender, age and experience, physical and mental abilities, sexual orientation and identify and cultural background #
