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service charge accounts manager
Get Recruited (UK) Ltd
Finance Manager
Get Recruited (UK) Ltd
GROUP FINANCE MANAGER FULL TIME SOUTH MANCHESTER UPTO 80,000 + GREAT BENEFITS & HYBRID WORKING Get Recruited are excited to be working with one of the biggest UK leading investors, who are on the lookout for a Group Finance Manager / Senior Finance Manager to join their team. Joining at a pivotal time, you'll be managing the day-to-day financial operations of various UK holding and investment companies. Playing a key part between the CFO, Divisional MD, and the wider leadership team, for an expanding company (Circa 5 Billion) Key Responsibilities: Responsible for the Group Financial Reporting, Statutory Accounts, and Quarterly Group Reporting Overseeing financial operations across various UK sites Produce annual group consolidated financial statements, reviewing, challenging, and validating submissions Own financial reporting, financial reviews, cash flow forecasting, audits, monthly management accounts, and annual budgets. Prepare board reports, presentations, and monthly business updates Prepare PSA returns Review maintenance of books and records across the portfolio of the group Partner with the FC to enhance reporting processes Manage, coach, and develop three direct reports Support the wider finance function What We're Looking For: Must be ACA or ACCA qualified, with at least 3 years PQ experience. Commercially focused. Experience working within an accountancy practice is desirable but not essential Must have strong technical accounting experience, ideally within a Group handling complex financial reporting Experience with VAT and Tax returns Experience of people management, training and coaching Ideally you will have worked with MRI systems, Excel is essential Benefits Pension scheme Attendance bonus 25 days holiday a year + Bank Holidays Medical Insurance Subsidised gym membership Healthcare and Wellbeing programmes Annual bonus Christmas and Summer do's Event and award evenings By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Apr 27, 2026
Full time
GROUP FINANCE MANAGER FULL TIME SOUTH MANCHESTER UPTO 80,000 + GREAT BENEFITS & HYBRID WORKING Get Recruited are excited to be working with one of the biggest UK leading investors, who are on the lookout for a Group Finance Manager / Senior Finance Manager to join their team. Joining at a pivotal time, you'll be managing the day-to-day financial operations of various UK holding and investment companies. Playing a key part between the CFO, Divisional MD, and the wider leadership team, for an expanding company (Circa 5 Billion) Key Responsibilities: Responsible for the Group Financial Reporting, Statutory Accounts, and Quarterly Group Reporting Overseeing financial operations across various UK sites Produce annual group consolidated financial statements, reviewing, challenging, and validating submissions Own financial reporting, financial reviews, cash flow forecasting, audits, monthly management accounts, and annual budgets. Prepare board reports, presentations, and monthly business updates Prepare PSA returns Review maintenance of books and records across the portfolio of the group Partner with the FC to enhance reporting processes Manage, coach, and develop three direct reports Support the wider finance function What We're Looking For: Must be ACA or ACCA qualified, with at least 3 years PQ experience. Commercially focused. Experience working within an accountancy practice is desirable but not essential Must have strong technical accounting experience, ideally within a Group handling complex financial reporting Experience with VAT and Tax returns Experience of people management, training and coaching Ideally you will have worked with MRI systems, Excel is essential Benefits Pension scheme Attendance bonus 25 days holiday a year + Bank Holidays Medical Insurance Subsidised gym membership Healthcare and Wellbeing programmes Annual bonus Christmas and Summer do's Event and award evenings By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Building Automation Client Service Manager
Siemens Mobility Portsmouth, Hampshire
Building Automation Client Service Manager 502007 17-Abr-2026 Smart Infrastructure Customer Services Mid-level Professional Responsibilities Manage assigned service agreement accounts, driving to a financial target and outstanding customer satisfaction and retention Balance time between on-site customer interactions and back-office responsibilities Develop account strategies to achieve the customer's business goals, leveraging the company's entire service and product portfolio Develop service delivery plans with the customer to provide service agreement scope of work Identify customer needs and make prioritized recommendations for service agreement adds, upgrades, and escalations Participate in the development of a master schedule to deliver service for all customers in the service area and lead quality assurance activities that will support service agreement renewals Maintain excellent organizational and interpersonal skills Basic Qualifications On-the-job experience working within the Building Automation / technology industry Experience with engineering HVAC and Building Automation systems Experience supporting or managing customer accounts, service agreements, or similar ongoing service relationships in a technical or service-driven environment Experience with Microsoft Office and business software systems Must be 21 years of age and possess a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program Legally authorized to work in the United States on a continual and permanent basis without company sponsorship Associate or bachelor's degree in a related technical field or 5+ years related experience Preferred Qualifications Associate or bachelor's degree in a related technical field 2+ years' experience in the building automation / technology industry Demonstrated experience in demand-side energy services or Certified Energy Manager Benefits The pay range for this position is $61,547 - $105,509 annually with a target incentive of 5% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: Equal Employment Opportunity Statement Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form. Pay Transparency Siemens follows Pay Transparency laws. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Criminal History Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.
Apr 27, 2026
Full time
Building Automation Client Service Manager 502007 17-Abr-2026 Smart Infrastructure Customer Services Mid-level Professional Responsibilities Manage assigned service agreement accounts, driving to a financial target and outstanding customer satisfaction and retention Balance time between on-site customer interactions and back-office responsibilities Develop account strategies to achieve the customer's business goals, leveraging the company's entire service and product portfolio Develop service delivery plans with the customer to provide service agreement scope of work Identify customer needs and make prioritized recommendations for service agreement adds, upgrades, and escalations Participate in the development of a master schedule to deliver service for all customers in the service area and lead quality assurance activities that will support service agreement renewals Maintain excellent organizational and interpersonal skills Basic Qualifications On-the-job experience working within the Building Automation / technology industry Experience with engineering HVAC and Building Automation systems Experience supporting or managing customer accounts, service agreements, or similar ongoing service relationships in a technical or service-driven environment Experience with Microsoft Office and business software systems Must be 21 years of age and possess a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program Legally authorized to work in the United States on a continual and permanent basis without company sponsorship Associate or bachelor's degree in a related technical field or 5+ years related experience Preferred Qualifications Associate or bachelor's degree in a related technical field 2+ years' experience in the building automation / technology industry Demonstrated experience in demand-side energy services or Certified Energy Manager Benefits The pay range for this position is $61,547 - $105,509 annually with a target incentive of 5% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: Equal Employment Opportunity Statement Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form. Pay Transparency Siemens follows Pay Transparency laws. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Criminal History Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.
Customer Success Manager (Digital)
Board Intelligence
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Apr 26, 2026
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Southwark Schools
College Business Manager
Southwark Schools Lambeth, London
To attend all sub-committee meetings (Curriculum, Finance & Premises and Personnel). To clerk the board meetings, preparing agendas, minutes and reports, dealing with the representation and appeals procedure. To assist the Board in the efficient discharge of all governance duties. To prepare for approval by the Board the annual estimates of income and expenditure. To obtain agreements of budgets and to monitor accounts against budgets. To prepare regular management accounts for budget holders and to report on the financial state of the college to the Board. To be responsible for the management of the college accounting function, ensuring its efficient operation according to agreed procedures, and to maintain those procedures by conducting at least an annual review. To monitor all accounting procedures and resolve any problems. This includes: the ordering, processing and payment for all goods and services provided to the college the operation of all bank accounts, ensuring that regular bank reconciliation's take place the maintenance of an assets register the preparation of invoices and collection of fees and other dues To prepare the final accounts and liaise with the Auditors. To provide detailed management accounts for the Board and Principal according to an agreed schedule, reporting immediately any exceptional problems. To be responsible for the provision of a comprehensive payroll service for all college staff, with operation of the various pension schemes and other deductions in which the college participates. To prepare all financial returns for the DFE, LA and other central and local governments agencies within statutory deadlines. To be the point of contact with the DFE and other agencies with regard to grant applications, gifts and other donations. To negotiate, manage and monitor contracts, tenders and agreements for the provision of support services. To maximise income generation within the ethos of the college.
Apr 26, 2026
Full time
To attend all sub-committee meetings (Curriculum, Finance & Premises and Personnel). To clerk the board meetings, preparing agendas, minutes and reports, dealing with the representation and appeals procedure. To assist the Board in the efficient discharge of all governance duties. To prepare for approval by the Board the annual estimates of income and expenditure. To obtain agreements of budgets and to monitor accounts against budgets. To prepare regular management accounts for budget holders and to report on the financial state of the college to the Board. To be responsible for the management of the college accounting function, ensuring its efficient operation according to agreed procedures, and to maintain those procedures by conducting at least an annual review. To monitor all accounting procedures and resolve any problems. This includes: the ordering, processing and payment for all goods and services provided to the college the operation of all bank accounts, ensuring that regular bank reconciliation's take place the maintenance of an assets register the preparation of invoices and collection of fees and other dues To prepare the final accounts and liaise with the Auditors. To provide detailed management accounts for the Board and Principal according to an agreed schedule, reporting immediately any exceptional problems. To be responsible for the provision of a comprehensive payroll service for all college staff, with operation of the various pension schemes and other deductions in which the college participates. To prepare all financial returns for the DFE, LA and other central and local governments agencies within statutory deadlines. To be the point of contact with the DFE and other agencies with regard to grant applications, gifts and other donations. To negotiate, manage and monitor contracts, tenders and agreements for the provision of support services. To maximise income generation within the ethos of the college.
MMP Consultancy
Service Charge & Rents Manager
MMP Consultancy Norwich, Norfolk
An exciting opportunity has arisen for an experienced Service Charges & Rents Manager to work with a Housing Provider based in Norfolk on a Permanent basis. Salary: 49,680 Per Annum The Service Charge & Rents Manager is operationally responsible for the effective management, administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages. The Service Charge & Rents Manager will work closely with internal teams, residents, and contractors to ensure transparency, fairness, and efficiency in the service charge process, as well as resolving any queries or disputes in a timely and professional manner. This role intersects with the wider organisation and is the advocate for our tenants when ensure value for money and quality of service Duties: Develop, implement, and manage the annual service charge budgets for all properties within the Housing Association's portfolio, ensuring accuracy and transparency. Monitor service charge income and expenditure, ensuring that costs are within budget and that service charge forecasts are updated regularly. Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to Residents Coach and mentor future leaders, promoting a culture of empowerment and accountability. Create a culture of creativity, innovation and problem solving with all team members. Cultivate a sense of ownership, responsibility and curiosity within all teams ensuring staff feel empowered and connected to our Inspiring strategy. Act as an ambassador for the client and explore ways in which to represent the work that we do and collaborative working. Deputise for the Director of Tenant Services as required. Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Ensure the timely and accurate billing of service charges to tenants, ensuring all charges comply with relevant lease agreements, regulatory requirements, and best practice. Oversee the accurate calculation of individual service charges for each property, ensuring all costs are appropriately allocated and apportioned. Issue annual service charge accounts, ensuring all tenants receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Calculate and issue annual sinking fund statements. Oversee the setting of service charges and set service charges for complex new developments, ensuring sinking funds set where required. Ensure that freeholders with estate-based charges are billed in line with the transfers and deeds. Ensure the utility billing is issued as per the agreements and in line with new regulations and Ofgem rules. Ensure the accurate application of rents and service charges to accounts and on relet Experience Required: Demonstrable and extensive working in service charge and rents management or a similar role within housing associations, property management, or public sector housing. In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. Understanding of welfare benefits. Extensive experience in operational management and leading a customer facing team. A track record of customer excellence and performance against KPI's Experience of change management and being and subject matter expert for changes in software and systems.
Apr 25, 2026
Full time
An exciting opportunity has arisen for an experienced Service Charges & Rents Manager to work with a Housing Provider based in Norfolk on a Permanent basis. Salary: 49,680 Per Annum The Service Charge & Rents Manager is operationally responsible for the effective management, administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages. The Service Charge & Rents Manager will work closely with internal teams, residents, and contractors to ensure transparency, fairness, and efficiency in the service charge process, as well as resolving any queries or disputes in a timely and professional manner. This role intersects with the wider organisation and is the advocate for our tenants when ensure value for money and quality of service Duties: Develop, implement, and manage the annual service charge budgets for all properties within the Housing Association's portfolio, ensuring accuracy and transparency. Monitor service charge income and expenditure, ensuring that costs are within budget and that service charge forecasts are updated regularly. Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to Residents Coach and mentor future leaders, promoting a culture of empowerment and accountability. Create a culture of creativity, innovation and problem solving with all team members. Cultivate a sense of ownership, responsibility and curiosity within all teams ensuring staff feel empowered and connected to our Inspiring strategy. Act as an ambassador for the client and explore ways in which to represent the work that we do and collaborative working. Deputise for the Director of Tenant Services as required. Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Ensure the timely and accurate billing of service charges to tenants, ensuring all charges comply with relevant lease agreements, regulatory requirements, and best practice. Oversee the accurate calculation of individual service charges for each property, ensuring all costs are appropriately allocated and apportioned. Issue annual service charge accounts, ensuring all tenants receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Calculate and issue annual sinking fund statements. Oversee the setting of service charges and set service charges for complex new developments, ensuring sinking funds set where required. Ensure that freeholders with estate-based charges are billed in line with the transfers and deeds. Ensure the utility billing is issued as per the agreements and in line with new regulations and Ofgem rules. Ensure the accurate application of rents and service charges to accounts and on relet Experience Required: Demonstrable and extensive working in service charge and rents management or a similar role within housing associations, property management, or public sector housing. In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. Understanding of welfare benefits. Extensive experience in operational management and leading a customer facing team. A track record of customer excellence and performance against KPI's Experience of change management and being and subject matter expert for changes in software and systems.
Manpower UK Ltd
Account Administrator (Italian Speaking)
Manpower UK Ltd Brighton, Sussex
Account Administrator (Italian Speaking) Are you looking for a role that offers an exciting environment that celebrates a collaborative and inclusive culture? Then this could be the role for you! Manpower have a fantastic new opportunity for the right candidate to become an Account Administrator, working with our client, a FTSE 100 Credit Card Company. The Role In this role you'll be responsible for providing new and existing corporate clients of the business, with their first experience of our Client's industry leading onboarding process. You will consult with Corporate Card clients acting as the primary contact for the department. You will be leading the onboarding of international clients with the support of Business Development Managers. You'll be responsible for advising clients on the legal and regulatory requirements and carrying the contract through to completion, ensuring all documentation is provided and compliant to launch the business' commercial relationship. The role of the Account Administrator is an exciting opportunity for a self-motivated, results driven individual who enjoys being part of a team, managing partners and building relationships. This role is critical to the success of the Italy Sales and Account Management Teams . You are responsible for ensuring a smooth and seamless end to end implementation, thus driving billings and growth for the business by creating ease for clients to use and manage their card programmes. The successful candidate will be responsible for the implementation of new and expanding corporate clients, driving a deep and valued relationship before passing the account to the account management teams. Responsibilities Onboarding of client to complete application forms and collect all legal documents required to launch the implementation; The smooth setup of all aspects of the account, including detecting missing information, the card member application process Input of new and expanding corporate client data to the risk tools and the resulting set up of the client's programme Taking ownership of projects that drive the development and enhancement of existing tools and process Providing premium and dedicated advisory services to our new commercial clients throughout the implementation and enrolment process Providing early engagement calls and e-mails to drive card activation, identifying and tackling any zero or below potential billers to drive charge volume Monitoring the billing and payment process by liaising directly with new customers at key times to ensure accounts are billing and settled correctly Working with the Sales, Account Sales, and Implementation Manager to achieve a successful implementation and handover to the relevant team Requirements Ability to multitask, prioritise and work well under pressure Proven track record in building and retaining relationships with internal and external customers Excellent telephone, verbal and written communication skills Demonstrate self-motivation, results driven Proven problem solving and analytical skills Strong change management skills; able to adapt in an ever changing environment Knowledge of Excel essential Fluency in Italian is essential (secondary in Spanish would be ideal) If you feel that you fit the above criteria and would like to work in a vibrant, forward thinking environment, then apply here today!
Apr 25, 2026
Seasonal
Account Administrator (Italian Speaking) Are you looking for a role that offers an exciting environment that celebrates a collaborative and inclusive culture? Then this could be the role for you! Manpower have a fantastic new opportunity for the right candidate to become an Account Administrator, working with our client, a FTSE 100 Credit Card Company. The Role In this role you'll be responsible for providing new and existing corporate clients of the business, with their first experience of our Client's industry leading onboarding process. You will consult with Corporate Card clients acting as the primary contact for the department. You will be leading the onboarding of international clients with the support of Business Development Managers. You'll be responsible for advising clients on the legal and regulatory requirements and carrying the contract through to completion, ensuring all documentation is provided and compliant to launch the business' commercial relationship. The role of the Account Administrator is an exciting opportunity for a self-motivated, results driven individual who enjoys being part of a team, managing partners and building relationships. This role is critical to the success of the Italy Sales and Account Management Teams . You are responsible for ensuring a smooth and seamless end to end implementation, thus driving billings and growth for the business by creating ease for clients to use and manage their card programmes. The successful candidate will be responsible for the implementation of new and expanding corporate clients, driving a deep and valued relationship before passing the account to the account management teams. Responsibilities Onboarding of client to complete application forms and collect all legal documents required to launch the implementation; The smooth setup of all aspects of the account, including detecting missing information, the card member application process Input of new and expanding corporate client data to the risk tools and the resulting set up of the client's programme Taking ownership of projects that drive the development and enhancement of existing tools and process Providing premium and dedicated advisory services to our new commercial clients throughout the implementation and enrolment process Providing early engagement calls and e-mails to drive card activation, identifying and tackling any zero or below potential billers to drive charge volume Monitoring the billing and payment process by liaising directly with new customers at key times to ensure accounts are billing and settled correctly Working with the Sales, Account Sales, and Implementation Manager to achieve a successful implementation and handover to the relevant team Requirements Ability to multitask, prioritise and work well under pressure Proven track record in building and retaining relationships with internal and external customers Excellent telephone, verbal and written communication skills Demonstrate self-motivation, results driven Proven problem solving and analytical skills Strong change management skills; able to adapt in an ever changing environment Knowledge of Excel essential Fluency in Italian is essential (secondary in Spanish would be ideal) If you feel that you fit the above criteria and would like to work in a vibrant, forward thinking environment, then apply here today!
Morgan Law
Group Accountant - Technical
Morgan Law Bristol, Gloucestershire
My Local Government client is looking to recruit a Group Accountant, with a focused on technical accounting, to join the team on a permanent basis. Reporting into the Finance Manager your role will include: Support the Co-ordination of budgets, medium term financial plan, service plans & annual accounts closure in accordance with fixed timescales & processes for the whole of the council and at other times as required by clients. In accordance with agreed timetables/deadlines manage the accurate & timely completion of grant claims, government & other returns, publications & research to internal/external clients. Liaise with and provide financial advice & training to directors, heads of service and budget holders. On an ad-hoc basis be a member on tender evaluation & grant panels. To identify which bid offers the most economically advantageous proposal for the council based on the criteria specified in the relevant documentation and ensure the financial implications are fully understood at the outset. To immediately advise the Finance Manager/Business Partner, Head of Finance and/or Director of Finance on any issue that could affect the discharge of the statutory duties of the s151 officer. This is a permanent role with 1 day a week in the office. To be considered for the role you will need to ideally be a fully qualified accountant with previous local government experience. The salary on offer is circa 50,000.
Apr 24, 2026
Full time
My Local Government client is looking to recruit a Group Accountant, with a focused on technical accounting, to join the team on a permanent basis. Reporting into the Finance Manager your role will include: Support the Co-ordination of budgets, medium term financial plan, service plans & annual accounts closure in accordance with fixed timescales & processes for the whole of the council and at other times as required by clients. In accordance with agreed timetables/deadlines manage the accurate & timely completion of grant claims, government & other returns, publications & research to internal/external clients. Liaise with and provide financial advice & training to directors, heads of service and budget holders. On an ad-hoc basis be a member on tender evaluation & grant panels. To identify which bid offers the most economically advantageous proposal for the council based on the criteria specified in the relevant documentation and ensure the financial implications are fully understood at the outset. To immediately advise the Finance Manager/Business Partner, Head of Finance and/or Director of Finance on any issue that could affect the discharge of the statutory duties of the s151 officer. This is a permanent role with 1 day a week in the office. To be considered for the role you will need to ideally be a fully qualified accountant with previous local government experience. The salary on offer is circa 50,000.
Global 4 Communications Ltd
Account Manager
Global 4 Communications Ltd Horsham, Sussex
Sales Account Manager Salary: £30,000 £40,000 (Experience Dependent) + Uncapped Commission The Earnings: £70,000 OTE (Real Life examples of hitting £80K+) Location: Hybrid working + Horsham HQ (Free Parking & Near Station) The Vibe: High-Energy, Fun, Tech-Obsessed Are you a high-achieving sales professional ready to switch from "just a job" to a career with real trajectory? At Global 4, we aren t your typical Managed Service Provider. We hold a near-perfect 5-star Trustpilot rating and elite ISO accreditations, proving that we deliver what we promise. Due to explosive growth and a series of exciting acquisitions, we re looking for a dynamic Sales Account Manager to join our high-performing division. The Mission: Optimise & Expand As a Sales Account Manager, you aren t just maintaining accounts you re the strategic architect of their tech stack. You ll be the go-to expert for hosted telephony and connectivity, while showing clients the power of housing their IT Support, Mobiles, Utilities, and Security under one "Global 4 roof." Your Daily Targets: Strategic Growth: Proactively engaging our loyal customer base to book and attend on-site "Health Checks." Solution Selling: Using our multi-service discount proposal to introduce new platforms and cross-sell our full suite of tech. Relationship Mastery: Becoming a trusted partner to your clients, ensuring world-class retention through exceptional service. Pipeline Precision: Tracking future opportunities and managing your "win" list via our in-house CRM. Project Liaison: Keeping your clients in the loop from initial quote to final installation. The Spec: Are You Our Next Top Performer? We re looking for a proactive "hunter-gatherer" who thrives on smashing targets and building rapport. Tech Background: Proven experience in Telecommunications or IT solution sales is essential. Sales Savvy: You know how to retain an account while simultaneously increasing its profitability. High Energy: You re self-motivated, hardworking, and bring a positive "Work Hard, Play Hard" attitude to the office. Presence: You re just as confident closing a deal over the phone as you are in a face-to-face boardroom pitch. Target Driven: You are financially motivated and love seeing your effort reflected in your commission check. Why Global 4? We are a forward-thinking UK leader that genuinely invests in its people. We Grow Together, ensuring our team is as happy as our customers. The Perks: The Tech Benefit: 50% off Broadband & Utilities (100% free after two years!). Time to Recharge: 33 days holiday (inc. Bank Holidays), a Buy & Sell scheme, plus extra "loyalty" days for long service. Culture: Fresh fruit, bottomless tea/coffee, company lunches, and the legendary "Friday Fridge." The Big Rewards: "Kudos" recognition awards (including days out), fun incentives, and a £1,000 "Refer a Friend" scheme. Giving Back: Paid charity leave and a £250 "Bright Ideas" scheme for your innovative suggestions. Security: Death in service benefit and pension scheme. Ready to Level Up? If you re a personable, passionate professional ready for a challenge that pays, we want to hear from you. Join a Living Wage Foundation Employer that values talent and rewards results. Apply today and let s talk about your next £80K+ year.
Apr 24, 2026
Full time
Sales Account Manager Salary: £30,000 £40,000 (Experience Dependent) + Uncapped Commission The Earnings: £70,000 OTE (Real Life examples of hitting £80K+) Location: Hybrid working + Horsham HQ (Free Parking & Near Station) The Vibe: High-Energy, Fun, Tech-Obsessed Are you a high-achieving sales professional ready to switch from "just a job" to a career with real trajectory? At Global 4, we aren t your typical Managed Service Provider. We hold a near-perfect 5-star Trustpilot rating and elite ISO accreditations, proving that we deliver what we promise. Due to explosive growth and a series of exciting acquisitions, we re looking for a dynamic Sales Account Manager to join our high-performing division. The Mission: Optimise & Expand As a Sales Account Manager, you aren t just maintaining accounts you re the strategic architect of their tech stack. You ll be the go-to expert for hosted telephony and connectivity, while showing clients the power of housing their IT Support, Mobiles, Utilities, and Security under one "Global 4 roof." Your Daily Targets: Strategic Growth: Proactively engaging our loyal customer base to book and attend on-site "Health Checks." Solution Selling: Using our multi-service discount proposal to introduce new platforms and cross-sell our full suite of tech. Relationship Mastery: Becoming a trusted partner to your clients, ensuring world-class retention through exceptional service. Pipeline Precision: Tracking future opportunities and managing your "win" list via our in-house CRM. Project Liaison: Keeping your clients in the loop from initial quote to final installation. The Spec: Are You Our Next Top Performer? We re looking for a proactive "hunter-gatherer" who thrives on smashing targets and building rapport. Tech Background: Proven experience in Telecommunications or IT solution sales is essential. Sales Savvy: You know how to retain an account while simultaneously increasing its profitability. High Energy: You re self-motivated, hardworking, and bring a positive "Work Hard, Play Hard" attitude to the office. Presence: You re just as confident closing a deal over the phone as you are in a face-to-face boardroom pitch. Target Driven: You are financially motivated and love seeing your effort reflected in your commission check. Why Global 4? We are a forward-thinking UK leader that genuinely invests in its people. We Grow Together, ensuring our team is as happy as our customers. The Perks: The Tech Benefit: 50% off Broadband & Utilities (100% free after two years!). Time to Recharge: 33 days holiday (inc. Bank Holidays), a Buy & Sell scheme, plus extra "loyalty" days for long service. Culture: Fresh fruit, bottomless tea/coffee, company lunches, and the legendary "Friday Fridge." The Big Rewards: "Kudos" recognition awards (including days out), fun incentives, and a £1,000 "Refer a Friend" scheme. Giving Back: Paid charity leave and a £250 "Bright Ideas" scheme for your innovative suggestions. Security: Death in service benefit and pension scheme. Ready to Level Up? If you re a personable, passionate professional ready for a challenge that pays, we want to hear from you. Join a Living Wage Foundation Employer that values talent and rewards results. Apply today and let s talk about your next £80K+ year.
Morgan Law
Group Accountant - Treasury Management
Morgan Law Bristol, Gloucestershire
My Local Government client is looking to recruit a Group Accountant, with a focused on Capital, Tax and Treasury, to join the team on a permanent basis. Reporting into the Finance Manager your role will include: Support the Co-ordination of budgets, medium term financial plan, service plans & annual accounts closure in accordance with fixed timescales & processes for the whole of the council and at other times as required by clients. In accordance with agreed timetables/deadlines manage the accurate & timely completion of grant claims, government & other returns, publications & research to internal/external clients. Liaise with and provide financial advice & training to directors, heads of service and budget holders. On an ad-hoc basis be a member on tender evaluation & grant panels. To identify which bid offers the most economically advantageous proposal for the council based on the criteria specified in the relevant documentation and ensure the financial implications are fully understood at the outset. To immediately advise the Finance Manager/Business Partner, Head of Finance and/or Director of Finance on any issue that could affect the discharge of the statutory duties of the s151 officer. This is a permanent role with 1 day a week in the office. To be considered for the role you will need to ideally be a fully qualified accountant with previous local government experience. The salary on offer is circa 50,000.
Apr 24, 2026
Full time
My Local Government client is looking to recruit a Group Accountant, with a focused on Capital, Tax and Treasury, to join the team on a permanent basis. Reporting into the Finance Manager your role will include: Support the Co-ordination of budgets, medium term financial plan, service plans & annual accounts closure in accordance with fixed timescales & processes for the whole of the council and at other times as required by clients. In accordance with agreed timetables/deadlines manage the accurate & timely completion of grant claims, government & other returns, publications & research to internal/external clients. Liaise with and provide financial advice & training to directors, heads of service and budget holders. On an ad-hoc basis be a member on tender evaluation & grant panels. To identify which bid offers the most economically advantageous proposal for the council based on the criteria specified in the relevant documentation and ensure the financial implications are fully understood at the outset. To immediately advise the Finance Manager/Business Partner, Head of Finance and/or Director of Finance on any issue that could affect the discharge of the statutory duties of the s151 officer. This is a permanent role with 1 day a week in the office. To be considered for the role you will need to ideally be a fully qualified accountant with previous local government experience. The salary on offer is circa 50,000.
Apply Now
Trades Workforce Solutions Hastings, Sussex
Job Reference: WR86378 - Block Manager - Property Management Location: Hastings, TN38 Position: Permanent - Full Time Overview Experienced Block Manager required to oversee a property portfolio in the Hastings area, handling client relationships, compliance, budgets and maintenance while delivering excellent service and ensuring smooth day to day management operations. Key Responsibilities Managing a portfolio of residential blocks and developments Handling Section 20 Notices and ensuring compliance with legislation Preparing and managing service charge budgets and accounts Organising and attending AGMs and resident meetings Liaising with leaseholders, clients, contractors, and stakeholders Arranging maintenance, repairs, and property inspections Overseeing contractors and ensuring works are completed to standard Maintaining accurate records and completing general administration Delivering high levels of customer service at all times Skills & Experience Previous experience in Block Property Management is essential Strong knowledge of residential and commercial leasehold management Experience administering Section 20 Notices ARLA, IRPM or RICS qualification preferred Excellent communication and customer service skills Highly organised with the ability to prioritise workload Calm and professional approach in a busy environment Strong relationship building and interpersonal skills A team player with a positive and proactive attitude Willingness to stay updated with industry legislation and training Full UK driving licence and access to a vehicle Benefits Competitive salary package 5 day working week Supportive and friendly working environment Opportunities for career progression Ongoing training and development Your Next Step If you are interested in this Block Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR86378. Application Information Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely to be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me.
Apr 24, 2026
Full time
Job Reference: WR86378 - Block Manager - Property Management Location: Hastings, TN38 Position: Permanent - Full Time Overview Experienced Block Manager required to oversee a property portfolio in the Hastings area, handling client relationships, compliance, budgets and maintenance while delivering excellent service and ensuring smooth day to day management operations. Key Responsibilities Managing a portfolio of residential blocks and developments Handling Section 20 Notices and ensuring compliance with legislation Preparing and managing service charge budgets and accounts Organising and attending AGMs and resident meetings Liaising with leaseholders, clients, contractors, and stakeholders Arranging maintenance, repairs, and property inspections Overseeing contractors and ensuring works are completed to standard Maintaining accurate records and completing general administration Delivering high levels of customer service at all times Skills & Experience Previous experience in Block Property Management is essential Strong knowledge of residential and commercial leasehold management Experience administering Section 20 Notices ARLA, IRPM or RICS qualification preferred Excellent communication and customer service skills Highly organised with the ability to prioritise workload Calm and professional approach in a busy environment Strong relationship building and interpersonal skills A team player with a positive and proactive attitude Willingness to stay updated with industry legislation and training Full UK driving licence and access to a vehicle Benefits Competitive salary package 5 day working week Supportive and friendly working environment Opportunities for career progression Ongoing training and development Your Next Step If you are interested in this Block Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR86378. Application Information Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely to be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me.
Manpower UK Ltd
French Speaking Onboarding Specialist
Manpower UK Ltd Brighton, Sussex
French Speaking Onboarding Specialist Salary: 30,000 per annum Location: Brighton (hybrid) Duration: Temporary, until 31/12/2026 Hours: 35 hours per week, Monday to Friday 8am - 4pm Manpower have a fantastic new opportunity for the right candidate to become an Onboarding Specialist, working with our client, a FTSE 100 Credit Card Company. The Role In this role you'll be responsible for providing new and existing corporate clients of the business, with their first experience of our Client's industry leading onboarding process. You will consult with Corporate Card clients acting as the primary contact for the department. You will be leading the onboarding of international clients with the support of Business Development Managers. You'll be responsible for advising clients on the legal and regulatory requirements and carrying the contract through to completion, ensuring all documentation is provided and compliant to launch the business' commercial relationship. The role of Implementation Specialist is an exciting opportunity for a self-motivated, results driven individual who enjoys being part of a team, managing partners and building relationships. This role is critical to the success of the France Sales and Account Management Teams . You are responsible for ensuring a smooth and seamless end to end implementation, thus driving billings and growth for the business by creating ease for clients to use and manage their card programmes. The successful candidate will be responsible for the implementation of new and expanding corporate clients, driving a deep and valued relationship before passing the account to the account management teams. Responsibilities Onboarding of client to complete application forms and collect all legal documents required to launch the implementation The smooth setup of all aspects of the account, including detecting missing information, the card member application process, Internal platform, Corporate/Personal Membership Rewards, Billing Support Files, payment methods and other in scope requirements Input of new and expanding corporate client data to the risk tools and the resulting set up of the client's programme Taking ownership of projects that drive the development and enhancement of existing tools and process Providing premium and dedicated advisory services to our new commercial clients throughout the implementation and enrolment process Providing early engagement calls and e-mails to drive card activation, identifying and tackling any zero or below potential billers to drive charge volume Monitoring the billing and payment process by liaising directly with new customers at key times to ensure accounts are billing and settled correctly Working with the Sales, Account Sales, and Implementation Manager to achieve a successful implementation and handover to the relevant teams Requirements Ability to multitask, prioritise and work well under pressure Proven track record in building and retaining relationships with internal and external customers Excellent telephone, verbal and written communication skills Demonstrate self-motivation, results driven Proactively seeks opportunities for process improvements Proven problem solving and analytical skills Knowledge of Excel essential Fluency in French is essential If you feel that you fit the above criteria and would like to work in a vibrant, forward thinking environment, then apply here today!
Apr 23, 2026
Seasonal
French Speaking Onboarding Specialist Salary: 30,000 per annum Location: Brighton (hybrid) Duration: Temporary, until 31/12/2026 Hours: 35 hours per week, Monday to Friday 8am - 4pm Manpower have a fantastic new opportunity for the right candidate to become an Onboarding Specialist, working with our client, a FTSE 100 Credit Card Company. The Role In this role you'll be responsible for providing new and existing corporate clients of the business, with their first experience of our Client's industry leading onboarding process. You will consult with Corporate Card clients acting as the primary contact for the department. You will be leading the onboarding of international clients with the support of Business Development Managers. You'll be responsible for advising clients on the legal and regulatory requirements and carrying the contract through to completion, ensuring all documentation is provided and compliant to launch the business' commercial relationship. The role of Implementation Specialist is an exciting opportunity for a self-motivated, results driven individual who enjoys being part of a team, managing partners and building relationships. This role is critical to the success of the France Sales and Account Management Teams . You are responsible for ensuring a smooth and seamless end to end implementation, thus driving billings and growth for the business by creating ease for clients to use and manage their card programmes. The successful candidate will be responsible for the implementation of new and expanding corporate clients, driving a deep and valued relationship before passing the account to the account management teams. Responsibilities Onboarding of client to complete application forms and collect all legal documents required to launch the implementation The smooth setup of all aspects of the account, including detecting missing information, the card member application process, Internal platform, Corporate/Personal Membership Rewards, Billing Support Files, payment methods and other in scope requirements Input of new and expanding corporate client data to the risk tools and the resulting set up of the client's programme Taking ownership of projects that drive the development and enhancement of existing tools and process Providing premium and dedicated advisory services to our new commercial clients throughout the implementation and enrolment process Providing early engagement calls and e-mails to drive card activation, identifying and tackling any zero or below potential billers to drive charge volume Monitoring the billing and payment process by liaising directly with new customers at key times to ensure accounts are billing and settled correctly Working with the Sales, Account Sales, and Implementation Manager to achieve a successful implementation and handover to the relevant teams Requirements Ability to multitask, prioritise and work well under pressure Proven track record in building and retaining relationships with internal and external customers Excellent telephone, verbal and written communication skills Demonstrate self-motivation, results driven Proactively seeks opportunities for process improvements Proven problem solving and analytical skills Knowledge of Excel essential Fluency in French is essential If you feel that you fit the above criteria and would like to work in a vibrant, forward thinking environment, then apply here today!
New Business Setup & System Manager
Ballymore
New Business Setup & System Manager - Permanent, Canary Wharf Hours: 40 per week, Monday to Friday The New Business Setup & System Manager will take ownership of the setup of new developments within the property accounting system and ensure the ongoing integrity, consistency, and performance of the system. The role will lead on system-related activities, including setup, issue resolution, and improvements, while supporting business growth through efficient onboarding of new developments and contributing to system enhancement initiatives, including the Propman re-setup and potential migration to Qube. Responsibilities Lead the end-to-end setup of new developments within the accounting system Configure estates, blocks, schedules, units, and notional structures Ensure alignment with leases, budgets, and reporting requirements Validate accuracy and completeness of data prior to go-live Work closely with Property and Finance teams during mobilisation Take overall responsibility for the property accounting system (e.g. Propman / Qube) Maintain data integrity, structure, and consistency across all developments Ensure correct use of chart of accounts, schedules, and coding frameworks Implement and maintain system standards, controls, and best practices Investigate system discrepancies, data issues, and reporting inconsistencies Identify root causes and implement corrective actions Track and manage system issues with external system providers Provide technical support and guidance to Finance and Property teams Lead or support system improvement initiatives and enhancements Contribute to system reconfiguration, reset, or migration projects Identify opportunities to streamline processes and improve efficiency Support development of automated reporting and system-driven solutions Ensure timely and accurate onboarding of new developments Develop scalable setup processes and templates Support mobilisation of new clients and developments Assist with reconciliations, data reviews, and clean-up activities Qualifications Have strong experience with property accounting systems (e.g. Propman, Qube, or similar) Hold a good understanding of leases, service charge accounting and development structures Experience in system setup, configuration, or data management Strong analytical and problem-solving skills High attention to detail and accuracy Ability to manage multiple priorities and meet deadlines Experience in system migration or implementation projects We operate as an equal opportunities employer.
Apr 23, 2026
Full time
New Business Setup & System Manager - Permanent, Canary Wharf Hours: 40 per week, Monday to Friday The New Business Setup & System Manager will take ownership of the setup of new developments within the property accounting system and ensure the ongoing integrity, consistency, and performance of the system. The role will lead on system-related activities, including setup, issue resolution, and improvements, while supporting business growth through efficient onboarding of new developments and contributing to system enhancement initiatives, including the Propman re-setup and potential migration to Qube. Responsibilities Lead the end-to-end setup of new developments within the accounting system Configure estates, blocks, schedules, units, and notional structures Ensure alignment with leases, budgets, and reporting requirements Validate accuracy and completeness of data prior to go-live Work closely with Property and Finance teams during mobilisation Take overall responsibility for the property accounting system (e.g. Propman / Qube) Maintain data integrity, structure, and consistency across all developments Ensure correct use of chart of accounts, schedules, and coding frameworks Implement and maintain system standards, controls, and best practices Investigate system discrepancies, data issues, and reporting inconsistencies Identify root causes and implement corrective actions Track and manage system issues with external system providers Provide technical support and guidance to Finance and Property teams Lead or support system improvement initiatives and enhancements Contribute to system reconfiguration, reset, or migration projects Identify opportunities to streamline processes and improve efficiency Support development of automated reporting and system-driven solutions Ensure timely and accurate onboarding of new developments Develop scalable setup processes and templates Support mobilisation of new clients and developments Assist with reconciliations, data reviews, and clean-up activities Qualifications Have strong experience with property accounting systems (e.g. Propman, Qube, or similar) Hold a good understanding of leases, service charge accounting and development structures Experience in system setup, configuration, or data management Strong analytical and problem-solving skills High attention to detail and accuracy Ability to manage multiple priorities and meet deadlines Experience in system migration or implementation projects We operate as an equal opportunities employer.
Supporting Futures Consulting Ltd
Reconnect+ Support Worker
Supporting Futures Consulting Ltd
Role: Reconnect+ Support Worker Based: Lewisham/New Cross Rate: £15.15ph PAYE or £19.50ph umb Start Date: ASAP Duration: Temp ongoing Hours: Mon Fri 9 am 5 pm Our client, a specialist charity, is recruiting for a Reconnect+ Support Worker to provide specialist person-centred support services to women with multiple needs, such as substance misuse issues and/or mental health issues, on release from prison. Synopsis of duties: Take responsibility for the effective day-to-day management and smooth operation of the project. Complete star needs assessments; draft, implement, and regularly review a trauma-informed, person-centred support and action plan to meet the individual needs of women referred to the project. Carry out thorough risk assessments in conjunction with the women and any other relevant agencies, implement person centred risk management plan and regular reviews. Carry out initial assessments of new referrals. Provide effective advice and advocacy services to ensure that women receive their statutory rights in respect of housing, benefits, etc. Ensure effective partnership working with other relevant agencies. Provide resettlement advice and support to women who have left the project. Develop and run group sessions/activities which meet the needs of the women and the aims of the project. Participate in the Out of Hours on-call rota as required. Ensure that women accessing the Project understand and comply with the Service User Agreement and the terms of their occupancy agreements. Housing management Monitor Rent accounts weekly, ensuring that rent and service charge collection is maximised, and arrears are minimised. Issue occupancy agreements and induct new service users into the service. Preparing rooms for residents as required Ensure that voids are actively managed and that empty rooms are let within the target timescales. Take appropriate action in respect of breaches of licence agreements in line with policy and in consultation with the manager. Carry out regular health and safety checks in line with policy. Ensure repairs are reported promptly, and work is completed within appropriate timescales, ensuring the continued provision of good quality housing, equipment, fixtures, furnishings, and fittings. Organise and facilitate night staff team meetings. Coordinate and oversee the night/weekend staffing rota. Ensure service user files, support plans and other written documents are accurately completed and clear, and that data is entered onto relevant computer/paper-based systems in a timely fashion. Provide accurate and timely information or data reports to the Deputy Manager as requested. Essential Requirements Experience of working/delivering support to women involved in the Criminal Justice System (CJS) Experienced in meeting the support needs of women and appropriately advocating on behalf of service users. Experience of working collaboratively with external agencies. Experience in creating and facilitating activities with a service user-led approach Enhanced Adult and Child DBS on the update service or dated within the last 12 months Supporting Futures Consulting acts as both an employer and an agency
Apr 23, 2026
Seasonal
Role: Reconnect+ Support Worker Based: Lewisham/New Cross Rate: £15.15ph PAYE or £19.50ph umb Start Date: ASAP Duration: Temp ongoing Hours: Mon Fri 9 am 5 pm Our client, a specialist charity, is recruiting for a Reconnect+ Support Worker to provide specialist person-centred support services to women with multiple needs, such as substance misuse issues and/or mental health issues, on release from prison. Synopsis of duties: Take responsibility for the effective day-to-day management and smooth operation of the project. Complete star needs assessments; draft, implement, and regularly review a trauma-informed, person-centred support and action plan to meet the individual needs of women referred to the project. Carry out thorough risk assessments in conjunction with the women and any other relevant agencies, implement person centred risk management plan and regular reviews. Carry out initial assessments of new referrals. Provide effective advice and advocacy services to ensure that women receive their statutory rights in respect of housing, benefits, etc. Ensure effective partnership working with other relevant agencies. Provide resettlement advice and support to women who have left the project. Develop and run group sessions/activities which meet the needs of the women and the aims of the project. Participate in the Out of Hours on-call rota as required. Ensure that women accessing the Project understand and comply with the Service User Agreement and the terms of their occupancy agreements. Housing management Monitor Rent accounts weekly, ensuring that rent and service charge collection is maximised, and arrears are minimised. Issue occupancy agreements and induct new service users into the service. Preparing rooms for residents as required Ensure that voids are actively managed and that empty rooms are let within the target timescales. Take appropriate action in respect of breaches of licence agreements in line with policy and in consultation with the manager. Carry out regular health and safety checks in line with policy. Ensure repairs are reported promptly, and work is completed within appropriate timescales, ensuring the continued provision of good quality housing, equipment, fixtures, furnishings, and fittings. Organise and facilitate night staff team meetings. Coordinate and oversee the night/weekend staffing rota. Ensure service user files, support plans and other written documents are accurately completed and clear, and that data is entered onto relevant computer/paper-based systems in a timely fashion. Provide accurate and timely information or data reports to the Deputy Manager as requested. Essential Requirements Experience of working/delivering support to women involved in the Criminal Justice System (CJS) Experienced in meeting the support needs of women and appropriately advocating on behalf of service users. Experience of working collaboratively with external agencies. Experience in creating and facilitating activities with a service user-led approach Enhanced Adult and Child DBS on the update service or dated within the last 12 months Supporting Futures Consulting acts as both an employer and an agency
Get Recruited (UK) Ltd
Office Manager
Get Recruited (UK) Ltd Salford, Manchester
OFFICE AND ACCOUNTS MANAGER FULL TIME SALFORD, MANCHESTER UPTO 35,000 + GREAT BENEFITS Get Recruited are excited to be working with a well-established professional services business who are investing in their Salford office. Joining at a pivotal time, you'll be overseeing the day-to-day operations of their office, supporting a smooth running of the business in both the operation and sales teams whilst maintaining financial controls and client relationships. If you're looking for a role you can genuinely make your own, one that's dynamic, and where no two days are the same this is the one! Key Responsibilities: Overseeing the day to day running of the office, including managing administrative systems, organising events, and office supplies Supporting the sales teams with meetings, preparing documents, and client communications Managing a professional and functioning office environment Acting as the main point of contact for clients coming into the office Preparing invoices, managing credit control functions, and maintaining financial records Liaising with internal teams to ensure invoicing and billing documents are accurate What We're Looking For: Must have accounts and office management experience Confident communicating at all levels Highly organised, proactive, and commercially aware with strong problem-solving skills. Experience with invoices, reconciliations, and credit control Experience of looking after a busy office independently, including managing administrative functions Benefits: Pension scheme 25 days holiday a year + Bank Holidays Annual bonus Christmas and Summer do's Event and award evenings Close to transport links + Parking By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Apr 22, 2026
Full time
OFFICE AND ACCOUNTS MANAGER FULL TIME SALFORD, MANCHESTER UPTO 35,000 + GREAT BENEFITS Get Recruited are excited to be working with a well-established professional services business who are investing in their Salford office. Joining at a pivotal time, you'll be overseeing the day-to-day operations of their office, supporting a smooth running of the business in both the operation and sales teams whilst maintaining financial controls and client relationships. If you're looking for a role you can genuinely make your own, one that's dynamic, and where no two days are the same this is the one! Key Responsibilities: Overseeing the day to day running of the office, including managing administrative systems, organising events, and office supplies Supporting the sales teams with meetings, preparing documents, and client communications Managing a professional and functioning office environment Acting as the main point of contact for clients coming into the office Preparing invoices, managing credit control functions, and maintaining financial records Liaising with internal teams to ensure invoicing and billing documents are accurate What We're Looking For: Must have accounts and office management experience Confident communicating at all levels Highly organised, proactive, and commercially aware with strong problem-solving skills. Experience with invoices, reconciliations, and credit control Experience of looking after a busy office independently, including managing administrative functions Benefits: Pension scheme 25 days holiday a year + Bank Holidays Annual bonus Christmas and Summer do's Event and award evenings Close to transport links + Parking By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Tagged Resources Ltd
Fashion Admin Assistant
Tagged Resources Ltd Leicester, Leicestershire
The Company: A dynamic Fashion Administration Assistant is needed to join an established supplier and wholesaler to fashion retailers in both the UK and Europe. You must be enthusiastic and professional with excellent customer service skills and have a keen interest in fashion. The Role: In charge of dealing with customer orders / queries, either via email or telephone. Dealing with customers who visit the showroom, making sure to provide excellent service. Building / maintaining working relationships with Buyer and key accounts, which will help any future business potential. Assisting the Branch Sales Manager with any administrative duties as and when required. Meet and greet visitors, showing them to the relevant member of staff. Dealing with data entry. Liaising with logistics and warehouse departments, managing and coordinating the deliveries and couriers. Any other ad-hoc admin duties. Skills Required: Experience gained within customer service / Sales Admin / busy reception is advantageous. Ideally 2 - 3 years within retail / wholesale background in the fashion industry is highly desirable with prior experience gained within a supplier / manufacturer. Proven ability to deal with multiple issues and prioritise workloads accordingly. Excellent organisation skills. Excellent timekeeping, attendance, appearance and attitude. Strong interpersonal and communication skills. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role please look at our website or follow us on social networking sites. All are updated on a daily basis.
Apr 22, 2026
Full time
The Company: A dynamic Fashion Administration Assistant is needed to join an established supplier and wholesaler to fashion retailers in both the UK and Europe. You must be enthusiastic and professional with excellent customer service skills and have a keen interest in fashion. The Role: In charge of dealing with customer orders / queries, either via email or telephone. Dealing with customers who visit the showroom, making sure to provide excellent service. Building / maintaining working relationships with Buyer and key accounts, which will help any future business potential. Assisting the Branch Sales Manager with any administrative duties as and when required. Meet and greet visitors, showing them to the relevant member of staff. Dealing with data entry. Liaising with logistics and warehouse departments, managing and coordinating the deliveries and couriers. Any other ad-hoc admin duties. Skills Required: Experience gained within customer service / Sales Admin / busy reception is advantageous. Ideally 2 - 3 years within retail / wholesale background in the fashion industry is highly desirable with prior experience gained within a supplier / manufacturer. Proven ability to deal with multiple issues and prioritise workloads accordingly. Excellent organisation skills. Excellent timekeeping, attendance, appearance and attitude. Strong interpersonal and communication skills. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role please look at our website or follow us on social networking sites. All are updated on a daily basis.
Get Recruited (UK) Ltd
Office and Accounts Manager
Get Recruited (UK) Ltd Salford, Manchester
OFFICE AND ACCOUNTS MANAGER FULL TIME SALFORD, MANCHESTER UPTO 35,000 + GREAT BENEFITS Get Recruited are excited to be working with a well-established professional services business who are investing in their Salford office. Joining at a pivotal time, you'll be overseeing the day-to-day operations of their office, supporting a smooth running of the business in both the operation and sales teams whilst maintaining financial controls and client relationships. If you're looking for a role you can genuinely make your own, one that's dynamic, and where no two days are the same this is the one! Key Responsibilities: Overseeing the day to day running of the office, including managing administrative systems, organising events, and office supplies Supporting the sales teams with meetings, preparing documents, and client communications Managing a professional and functioning office environment Acting as the main point of contact for clients coming into the office Preparing invoices, managing credit control functions, and maintaining financial records Liaising with internal teams to ensure invoicing and billing documents are accurate What We're Looking For: Must have accounts and office management experience Confident communicating at all levels Highly organised, proactive, and commercially aware with strong problem-solving skills. Experience with invoices, reconciliations, and credit control Experience of looking after a busy office independently, including managing administrative functions Benefits: Pension scheme 25 days holiday a year + Bank Holidays Annual bonus Christmas and Summer do's Event and award evenings Close to transport links + Parking By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Apr 22, 2026
Full time
OFFICE AND ACCOUNTS MANAGER FULL TIME SALFORD, MANCHESTER UPTO 35,000 + GREAT BENEFITS Get Recruited are excited to be working with a well-established professional services business who are investing in their Salford office. Joining at a pivotal time, you'll be overseeing the day-to-day operations of their office, supporting a smooth running of the business in both the operation and sales teams whilst maintaining financial controls and client relationships. If you're looking for a role you can genuinely make your own, one that's dynamic, and where no two days are the same this is the one! Key Responsibilities: Overseeing the day to day running of the office, including managing administrative systems, organising events, and office supplies Supporting the sales teams with meetings, preparing documents, and client communications Managing a professional and functioning office environment Acting as the main point of contact for clients coming into the office Preparing invoices, managing credit control functions, and maintaining financial records Liaising with internal teams to ensure invoicing and billing documents are accurate What We're Looking For: Must have accounts and office management experience Confident communicating at all levels Highly organised, proactive, and commercially aware with strong problem-solving skills. Experience with invoices, reconciliations, and credit control Experience of looking after a busy office independently, including managing administrative functions Benefits: Pension scheme 25 days holiday a year + Bank Holidays Annual bonus Christmas and Summer do's Event and award evenings Close to transport links + Parking By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Colten Care
Commercial Property Assistant
Colten Care Hurn, Dorset
Job Title: Commercial Property Assistant Salary: £30,000-£35,000 40 Hours per Week Location: Colten House, Ringwood BH24 3FE Introduction We're looking for a proactive, hands on Assistant Commercial Property Manager to take day to day responsibility for a bespoke portfolio of our commercial property investments. This is a rewarding office based role, where you'll oversee operational management, financial performance and statutory compliance, while building strong relationships with tenants and ensuring our buildings are safe, compliant and performing at their best. Alongside core property management, you'll be part of our wider land and property development team, supporting new care and residential opportunities. You'll have the chance to shadow an experienced colleague, gaining exposure to land, planning and sales activity, while playing a meaningful role in shaping future developments. About You You're an organised, commercially minded property professional who enjoys being hands on and taking ownership. You're comfortable being the main point of contact for tenants, juggling multiple priorities, and working with a range of external consultants and contractors. You'll bring: A minimum of two years' experience in commercial property management Strong working knowledge of landlord & tenant matters, service charges and lease compliance Confidence managing budgets, invoicing, reconciliations and financial reporting to our 'in house' accounts team A good understanding of statutory compliance (fire safety, H&S, asbestos, gas, electrical, water hygiene) The ability to manage contractors, tenders and maintenance programmes Excellent communication skills and a professional, solutions focused approach to tenant relationships A high level of integrity, discretion and attention to detail High level of computer proficiency including Microsoft Office/365 You'll thrive in this role if you're naturally curious, commercially aware, and keen to broaden your experience into development, planning and asset management as part of a growing portfolio. About Us We're an award winning, family owned and independent care home group with an outstanding reputation across the industry. Alongside our established care portfolio, we are growing our land and property development arm to support new care and residential opportunities. Our property and development team plays a vital role in ensuring our own commercial investments are well managed, compliant and performing strongly, while also helping shape the next phase of our growth. We offer a supportive, collaborative environment where you'll be encouraged to develop your skills, gain exposure to the development side of the business, and make a real, tangible impact.
Apr 22, 2026
Full time
Job Title: Commercial Property Assistant Salary: £30,000-£35,000 40 Hours per Week Location: Colten House, Ringwood BH24 3FE Introduction We're looking for a proactive, hands on Assistant Commercial Property Manager to take day to day responsibility for a bespoke portfolio of our commercial property investments. This is a rewarding office based role, where you'll oversee operational management, financial performance and statutory compliance, while building strong relationships with tenants and ensuring our buildings are safe, compliant and performing at their best. Alongside core property management, you'll be part of our wider land and property development team, supporting new care and residential opportunities. You'll have the chance to shadow an experienced colleague, gaining exposure to land, planning and sales activity, while playing a meaningful role in shaping future developments. About You You're an organised, commercially minded property professional who enjoys being hands on and taking ownership. You're comfortable being the main point of contact for tenants, juggling multiple priorities, and working with a range of external consultants and contractors. You'll bring: A minimum of two years' experience in commercial property management Strong working knowledge of landlord & tenant matters, service charges and lease compliance Confidence managing budgets, invoicing, reconciliations and financial reporting to our 'in house' accounts team A good understanding of statutory compliance (fire safety, H&S, asbestos, gas, electrical, water hygiene) The ability to manage contractors, tenders and maintenance programmes Excellent communication skills and a professional, solutions focused approach to tenant relationships A high level of integrity, discretion and attention to detail High level of computer proficiency including Microsoft Office/365 You'll thrive in this role if you're naturally curious, commercially aware, and keen to broaden your experience into development, planning and asset management as part of a growing portfolio. About Us We're an award winning, family owned and independent care home group with an outstanding reputation across the industry. Alongside our established care portfolio, we are growing our land and property development arm to support new care and residential opportunities. Our property and development team plays a vital role in ensuring our own commercial investments are well managed, compliant and performing strongly, while also helping shape the next phase of our growth. We offer a supportive, collaborative environment where you'll be encouraged to develop your skills, gain exposure to the development side of the business, and make a real, tangible impact.
Sanctuary Group
Homeownership Officer: Estate Management & Customer Care
Sanctuary Group
A not-for-profit housing association is seeking a Homeownership Officer to manage estates and deliver a customer-focused service. The role includes overseeing scheme managers, dealing with service charge accounts, and handling customer queries. Candidates should have experience with homeownership properties, excellent customer service skills, and a valid driving license. The position offers 25 days annual leave, a pension scheme, and additional wellbeing support. Join a diverse team that values inclusion and makes a difference in customers' lives.
Apr 22, 2026
Full time
A not-for-profit housing association is seeking a Homeownership Officer to manage estates and deliver a customer-focused service. The role includes overseeing scheme managers, dealing with service charge accounts, and handling customer queries. Candidates should have experience with homeownership properties, excellent customer service skills, and a valid driving license. The position offers 25 days annual leave, a pension scheme, and additional wellbeing support. Join a diverse team that values inclusion and makes a difference in customers' lives.
Technical Consultant
Forsta
Technical Consultant page is loaded Technical Consultantremote type: Remotelocations: Remote, United Kingdom: Remote, Germanytime type: Full timeposted on: Posted 2 Days Agojob requisition id: R26\_ Company Description Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. Dare to innovate: We challenge the status quo with creativity and innovation as our true north. Better together: We check our egos at the door. We work together, so we win together. About the Role: As a Technical Consultant, you'll be responsible for the technical design, solution development, and post-implementation consulting and administration of solutions and programs on the Forsta platforms.As a member of a program team, you'll be working as a technical and development lead. You'll provide detailed technical design and specification of solutions.You'll also be responsible for Post-implementation activities that include on-going technical expertise and support of accounts; building relationships with client business and technical users; conducting platform training sessions; management, consulting and administration of solutions for clients who have contracted with Forsta for deployment and administration services; and working with other Technical Delivery team and occasionally third party offshore and onshore partners. Responsibilities: Act as the technical point of contact with the customer and other Forsta project team members. Assess client technical requirements and provide viable solutions. Development of technical specifications. Lead the development and deployment process working with the program management team. Adhere to the Forsta and customer's processes in place for project governance and delivery. Work with clients to integrate Forsta technologies into their business applications. Manage QA. Assist with client UAT. Providing solutions administration and overall on-going technical services as required for the client solution (Post Implementation Consulting): + Build a relationship with client management and team members. + Assists with managing services project budget. + Working with team members, on multiple accounts, manage all aspects of the on-going post implementation solution services. Work with the Pre-Sales team and Solution Architects for development and delivery of technical presentations in-person or online. Team Role and Management Structure : For project development activities reports to the assigned Program/Project Manager. Member of the Technical Delivery team reporting to Director or Senior Director, Technical Success. What you Bring to the Team: This role requires previous customer-facing experience along with technical and business assessment skills and the ability to articulate the value of technical solutions from a business perspective. The ideal individual will have knowledge of standard consulting operational processes, strong presentation skills and project delivery management experience. Education/Experience: Bachelor's degree in Computer Science or related discipline; relevant experience may substitute for the degree requirement on a year for year basis At least 2 years of experience in a similar role Technical Skills: Working knowledge with Jscript /JavaScript, HTML, CSS SaaS platforms and /or other comparable product experience Experience in working with data manipulation and process with different data formats (e.g. SPSS, CSV, Triple S, etc.) Data Visualization and/or Graphic Design a plus Communication Skills : Ability to intelligently converse about required business concepts and technologies with clients, vendors and internal team members. Demonstrated successful proposal development and presentation skills including excellent oral and written communication ability. Experience of working with clients. Interpersonal Skills : Ability to work as part of a multifunctional team. Demonstrates initiative, individual motivation and the drive to assist in sales initiatives from start to finish. Travel : Must be able to travel approximately 20% of the time.Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Additional Information for US based jobs: Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.All your information will be kept confidential according to EEO guidelines.Our privacy policy can be found here: Company Description Press Ganey
Apr 22, 2026
Full time
Technical Consultant page is loaded Technical Consultantremote type: Remotelocations: Remote, United Kingdom: Remote, Germanytime type: Full timeposted on: Posted 2 Days Agojob requisition id: R26\_ Company Description Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. Dare to innovate: We challenge the status quo with creativity and innovation as our true north. Better together: We check our egos at the door. We work together, so we win together. About the Role: As a Technical Consultant, you'll be responsible for the technical design, solution development, and post-implementation consulting and administration of solutions and programs on the Forsta platforms.As a member of a program team, you'll be working as a technical and development lead. You'll provide detailed technical design and specification of solutions.You'll also be responsible for Post-implementation activities that include on-going technical expertise and support of accounts; building relationships with client business and technical users; conducting platform training sessions; management, consulting and administration of solutions for clients who have contracted with Forsta for deployment and administration services; and working with other Technical Delivery team and occasionally third party offshore and onshore partners. Responsibilities: Act as the technical point of contact with the customer and other Forsta project team members. Assess client technical requirements and provide viable solutions. Development of technical specifications. Lead the development and deployment process working with the program management team. Adhere to the Forsta and customer's processes in place for project governance and delivery. Work with clients to integrate Forsta technologies into their business applications. Manage QA. Assist with client UAT. Providing solutions administration and overall on-going technical services as required for the client solution (Post Implementation Consulting): + Build a relationship with client management and team members. + Assists with managing services project budget. + Working with team members, on multiple accounts, manage all aspects of the on-going post implementation solution services. Work with the Pre-Sales team and Solution Architects for development and delivery of technical presentations in-person or online. Team Role and Management Structure : For project development activities reports to the assigned Program/Project Manager. Member of the Technical Delivery team reporting to Director or Senior Director, Technical Success. What you Bring to the Team: This role requires previous customer-facing experience along with technical and business assessment skills and the ability to articulate the value of technical solutions from a business perspective. The ideal individual will have knowledge of standard consulting operational processes, strong presentation skills and project delivery management experience. Education/Experience: Bachelor's degree in Computer Science or related discipline; relevant experience may substitute for the degree requirement on a year for year basis At least 2 years of experience in a similar role Technical Skills: Working knowledge with Jscript /JavaScript, HTML, CSS SaaS platforms and /or other comparable product experience Experience in working with data manipulation and process with different data formats (e.g. SPSS, CSV, Triple S, etc.) Data Visualization and/or Graphic Design a plus Communication Skills : Ability to intelligently converse about required business concepts and technologies with clients, vendors and internal team members. Demonstrated successful proposal development and presentation skills including excellent oral and written communication ability. Experience of working with clients. Interpersonal Skills : Ability to work as part of a multifunctional team. Demonstrates initiative, individual motivation and the drive to assist in sales initiatives from start to finish. Travel : Must be able to travel approximately 20% of the time.Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Additional Information for US based jobs: Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.All your information will be kept confidential according to EEO guidelines.Our privacy policy can be found here: Company Description Press Ganey
United Utilities
Workplace and FM Contracts Manager
United Utilities Warrington, Cheshire
Role Details Salary - Competitive Salary Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose To lead and manage the delivery of outsourced Facilities Management services across the UU Estate and ensuring that the overall strategy remains in line with UU's Operational requirements. To lead and manage the delivery of the Company's Workplace Strategy, across all UU Offices, Depots, Admin buildings and Welfare areas. Working alongside The Head of Property in formulating and upholding the strategy for the above. Managing the delivery of major Workplace projects. As a member of the Property Leadership Team to have a key role embedding cross team initiatives in relation to team engagement, Health safety and wellbeing and all other policies and strategies. Reporting to our Head of Property Services we are seeking to appoint a Workplace and FM Contracts Manager. This is a senior role within the team and the principal requirements are to manage the delivery of FM services through our FM Delivery Partner (who are a internationally recognised supplier of TFM services) across our entire North-West of England estate including the Lingley Mere Business Park Offices campus along with delivery of all FM related projects and works. Accountabilities & Responsibilities Managing a team of 5 and reporting to the Head Of Property Managing a Substantial OPEX budget for Accommodation, Facilities Management, commercial rents / service charges, Business Rates, and Energy. Ensuring all annual expenditure remains within budget and accurately forecasting monthly LBE. Managing the Accommodation CAPEX budget. Upholding the Company workplace strategy and delivering Accommodation / Workplace and moves / refurbishment and development schemes. Overall responsibility for the delivery of outsourced FM Services to over 340 operational sites, offices and depots including the Company HQ office Campus, Call Centres, training centres and Fleet Depots. Ensuring that services meet the expectations of the Business and senior leaders and are delivered within budget and SLA's / KPI targets are met along with ESG targets set by the Company. Technical Skills & Experience Significant experience of managing the delivery of Total FM services via an outsourced provider to a large Corporate Estate. Experience managing the delivery of large Workplace Accommodation, refurbishments and Plant replacement projects. Have played a key role in large scale tenders for the delivery of outsourced services A detailed understanding and practical experience of managing a large Business Park or Estate including management of Business leases and service charge accounts Experience of collaborative working with both internal and external service providers and stakeholders Qualifications A Qualified Chartered Member of the RICS with significant PQ experience in Facilities Management or Commercial Property Asset Management, or at least 10 years' experience working in a senior role managing a large commercial estate and be prepared to complete the RICS APC programme via the Facilities Management or Commercial Real Estate pathways. Or other Professional qualifications of an equal level connected with FM, Property or Engineering such as IWFM Level 6 or 7 (Member status) with national account or contracts manager experience and NEBOSH. A car owner and a valid UK driving licence About the Team The Property team is a highly skilled and Professional Team delivering a wide range of Property related services across the entire company. We manage the full cycle from acquisition, management and then disposal once surplus to requirements. Protecting our Property interests and assets to ensure that we are fully supporting the Company objective of providing great water for a stronger, greener and healthier North West The Workplace and FM team which is part of the above provides a critical role managing the delivery of FM Services and Accommodation Projects across 300+ sites with the key objective of providing a safe and great place to work for all our UU Colleagues To achieve this we work collaboratively with number of nationally recognised companies in order to successfully deliver key services to our colleagues We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Apr 22, 2026
Full time
Role Details Salary - Competitive Salary Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose To lead and manage the delivery of outsourced Facilities Management services across the UU Estate and ensuring that the overall strategy remains in line with UU's Operational requirements. To lead and manage the delivery of the Company's Workplace Strategy, across all UU Offices, Depots, Admin buildings and Welfare areas. Working alongside The Head of Property in formulating and upholding the strategy for the above. Managing the delivery of major Workplace projects. As a member of the Property Leadership Team to have a key role embedding cross team initiatives in relation to team engagement, Health safety and wellbeing and all other policies and strategies. Reporting to our Head of Property Services we are seeking to appoint a Workplace and FM Contracts Manager. This is a senior role within the team and the principal requirements are to manage the delivery of FM services through our FM Delivery Partner (who are a internationally recognised supplier of TFM services) across our entire North-West of England estate including the Lingley Mere Business Park Offices campus along with delivery of all FM related projects and works. Accountabilities & Responsibilities Managing a team of 5 and reporting to the Head Of Property Managing a Substantial OPEX budget for Accommodation, Facilities Management, commercial rents / service charges, Business Rates, and Energy. Ensuring all annual expenditure remains within budget and accurately forecasting monthly LBE. Managing the Accommodation CAPEX budget. Upholding the Company workplace strategy and delivering Accommodation / Workplace and moves / refurbishment and development schemes. Overall responsibility for the delivery of outsourced FM Services to over 340 operational sites, offices and depots including the Company HQ office Campus, Call Centres, training centres and Fleet Depots. Ensuring that services meet the expectations of the Business and senior leaders and are delivered within budget and SLA's / KPI targets are met along with ESG targets set by the Company. Technical Skills & Experience Significant experience of managing the delivery of Total FM services via an outsourced provider to a large Corporate Estate. Experience managing the delivery of large Workplace Accommodation, refurbishments and Plant replacement projects. Have played a key role in large scale tenders for the delivery of outsourced services A detailed understanding and practical experience of managing a large Business Park or Estate including management of Business leases and service charge accounts Experience of collaborative working with both internal and external service providers and stakeholders Qualifications A Qualified Chartered Member of the RICS with significant PQ experience in Facilities Management or Commercial Property Asset Management, or at least 10 years' experience working in a senior role managing a large commercial estate and be prepared to complete the RICS APC programme via the Facilities Management or Commercial Real Estate pathways. Or other Professional qualifications of an equal level connected with FM, Property or Engineering such as IWFM Level 6 or 7 (Member status) with national account or contracts manager experience and NEBOSH. A car owner and a valid UK driving licence About the Team The Property team is a highly skilled and Professional Team delivering a wide range of Property related services across the entire company. We manage the full cycle from acquisition, management and then disposal once surplus to requirements. Protecting our Property interests and assets to ensure that we are fully supporting the Company objective of providing great water for a stronger, greener and healthier North West The Workplace and FM team which is part of the above provides a critical role managing the delivery of FM Services and Accommodation Projects across 300+ sites with the key objective of providing a safe and great place to work for all our UU Colleagues To achieve this we work collaboratively with number of nationally recognised companies in order to successfully deliver key services to our colleagues We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

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