Lucid Support Services Ltd
Bristol, Somerset
Cloud DevOps Support Engineer Salary: £45-55k Hybrid- Cardiff/Bristol Join an industry-leading MSP and cloud consulting business at an exciting phase of growth. This is a fantastic opportunity to work with some of the top AWS and Azure partner talent in the sector, contributing to the management and evolution of high-scale operational environments. As a Cloud DevOps Support Engineer, this position is predominantly operational (80%), with opportunities for rotation into project delivery and solution development to further enhance technical skills and cloud expertise. You'll play a critical part in optimising and supporting our customers' AWS and Azure environments, leveraging your Infrastructure-as-Code (IaC) proficiency, automation skills, and passion for cloud technology. This role suits a coder by nature who enjoys troubleshooting complex technical problems in cloud-native and hybrid settings, ensuring the highest standards of reliability, efficiency, and innovation. The successful candidate will be directly involved in managing our customer cloud platforms for a diverse enterprise client base, acting both as a trusted technical expert and a collaborative team player. You'll work side-by-side within a cross functional squad supporting both day-to-day operational excellence and next-gen cloud adoption initiatives. AWS associate level certification is essential, with a commitment to achieve professional certification needed; AI/ML experience is advantageous but not mandatory. Key technologies you will need to support include Windows, networking, with a blend of cloud native- PaaS expertise across security, serverless and AI/ML. Now is a great time to join and contribute to our operational maturity journey, benefit from best-in-class mentoring, and accelerate your career as we scale to meet ambitious growth targets. What you'll be doing: Operational Cloud Support Providing technical support and troubleshooting of AWS and Azure environments for enterprise customers, including incident management, monitoring, backup, and disaster recovery. Implement and maintain robust monitoring, alerting, and reporting frameworks to ensure SLA adherence and proactive issue detection. Support upgrades, patches, and problem resolution across cloud platforms with an automation-first mindset. Supporting cost optimisation (FinOps) and security posture improvement across client deployments. Automation, IaC, and CI/CD Build, optimise, and manage Infrastructure-as-Code (IaC) templates and automation scripts-primarily using Terraform, CloudFormation, ARM/Azure Bicep, and related tools. Develop, maintain, and enhance CI/CD pipelines and GitOps workflows to accelerate cloud deployments and streamline operational changes. Participate in release management, change configuration, and cloud resource life cycle operations. Project Delivery & Skill Development Rotate into project-based delivery assignments to participate in cloud migration, modernisation, and optimisation engagements, building hands-on expertise and expanding knowledge of new services (including AI/ML/GenAI when relevant). Contribute to knowledge sharing and continually develop skillsets by collaborating with cloud architects, engineers, and product specialists. Collaboration & Continuous Improvement Work closely with service desk, SREs, developers, and security teams to resolve incidents, enhance reliability, and adopt best operational practices. Document technical solutions, create playbooks, and recommend process improvements to drive efficiency and standardisation. Promote a culture of automation, continuous learning, and operational excellence within the cloud team. What you need to succeed: Solid, hands-on experience supporting, configuring, and troubleshooting AWS and/or Azure environments in large-scale or MSP settings. Diligent and client-focussed mentality ensuring customer outcomes are maintained. Expertise in moving Windows Server workloads to AWS Workspaces or Azure AVD/Workspaces is advantageous. Proficiency in Infrastructure-as-Code (Terraform, CloudFormation, or equivalent), with a strong automation and Scripting background (Python, PowerShell, or Bash). Direct experience with cloud platform operations, monitoring, and incident response, including root cause analysis and problem management. Demonstrated ability to manage CI/CD tools, source control (Git), and modern DevOps workflows. Enthusiasm for collaborating with diverse technical teams and mentoring less-experienced team members. Strong communication skills, both written and verbal, for engaging with technical peers, customers, and non-technical stakeholders. AWS Associate certification required; willingness to achieve AWS Professional (DevOps or Solutions Architect). Azure certification or experience highly valued. Experience or demonstrated interest in supporting AI/ML/GenAI operations is a plus but not essential. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values of Honesty, Integrity, and Pragmatism. We welcome applications from all suitably qualified or experienced candidates, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us.
Cloud DevOps Support Engineer Salary: £45-55k Hybrid- Cardiff/Bristol Join an industry-leading MSP and cloud consulting business at an exciting phase of growth. This is a fantastic opportunity to work with some of the top AWS and Azure partner talent in the sector, contributing to the management and evolution of high-scale operational environments. As a Cloud DevOps Support Engineer, this position is predominantly operational (80%), with opportunities for rotation into project delivery and solution development to further enhance technical skills and cloud expertise. You'll play a critical part in optimising and supporting our customers' AWS and Azure environments, leveraging your Infrastructure-as-Code (IaC) proficiency, automation skills, and passion for cloud technology. This role suits a coder by nature who enjoys troubleshooting complex technical problems in cloud-native and hybrid settings, ensuring the highest standards of reliability, efficiency, and innovation. The successful candidate will be directly involved in managing our customer cloud platforms for a diverse enterprise client base, acting both as a trusted technical expert and a collaborative team player. You'll work side-by-side within a cross functional squad supporting both day-to-day operational excellence and next-gen cloud adoption initiatives. AWS associate level certification is essential, with a commitment to achieve professional certification needed; AI/ML experience is advantageous but not mandatory. Key technologies you will need to support include Windows, networking, with a blend of cloud native- PaaS expertise across security, serverless and AI/ML. Now is a great time to join and contribute to our operational maturity journey, benefit from best-in-class mentoring, and accelerate your career as we scale to meet ambitious growth targets. What you'll be doing: Operational Cloud Support Providing technical support and troubleshooting of AWS and Azure environments for enterprise customers, including incident management, monitoring, backup, and disaster recovery. Implement and maintain robust monitoring, alerting, and reporting frameworks to ensure SLA adherence and proactive issue detection. Support upgrades, patches, and problem resolution across cloud platforms with an automation-first mindset. Supporting cost optimisation (FinOps) and security posture improvement across client deployments. Automation, IaC, and CI/CD Build, optimise, and manage Infrastructure-as-Code (IaC) templates and automation scripts-primarily using Terraform, CloudFormation, ARM/Azure Bicep, and related tools. Develop, maintain, and enhance CI/CD pipelines and GitOps workflows to accelerate cloud deployments and streamline operational changes. Participate in release management, change configuration, and cloud resource life cycle operations. Project Delivery & Skill Development Rotate into project-based delivery assignments to participate in cloud migration, modernisation, and optimisation engagements, building hands-on expertise and expanding knowledge of new services (including AI/ML/GenAI when relevant). Contribute to knowledge sharing and continually develop skillsets by collaborating with cloud architects, engineers, and product specialists. Collaboration & Continuous Improvement Work closely with service desk, SREs, developers, and security teams to resolve incidents, enhance reliability, and adopt best operational practices. Document technical solutions, create playbooks, and recommend process improvements to drive efficiency and standardisation. Promote a culture of automation, continuous learning, and operational excellence within the cloud team. What you need to succeed: Solid, hands-on experience supporting, configuring, and troubleshooting AWS and/or Azure environments in large-scale or MSP settings. Diligent and client-focussed mentality ensuring customer outcomes are maintained. Expertise in moving Windows Server workloads to AWS Workspaces or Azure AVD/Workspaces is advantageous. Proficiency in Infrastructure-as-Code (Terraform, CloudFormation, or equivalent), with a strong automation and Scripting background (Python, PowerShell, or Bash). Direct experience with cloud platform operations, monitoring, and incident response, including root cause analysis and problem management. Demonstrated ability to manage CI/CD tools, source control (Git), and modern DevOps workflows. Enthusiasm for collaborating with diverse technical teams and mentoring less-experienced team members. Strong communication skills, both written and verbal, for engaging with technical peers, customers, and non-technical stakeholders. AWS Associate certification required; willingness to achieve AWS Professional (DevOps or Solutions Architect). Azure certification or experience highly valued. Experience or demonstrated interest in supporting AI/ML/GenAI operations is a plus but not essential. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values of Honesty, Integrity, and Pragmatism. We welcome applications from all suitably qualified or experienced candidates, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us.
Hays Specialist Recruitment Limited
Manchester, Lancashire
Prestigious opportunity for a Cloud Services Engineer with a pioneering market-leading organisation based in Manchester with hybrid working.In this role, you will be responsible for designing, implementing, and maintaining cloud infrastructure and services that support our business operations. You will work across teams to ensure secure, scalable, and cost-effective cloud solutions, primarily within Microsoft Azure platforms. Key Responsibilities: Design, deploy, and manage cloud-based infrastructure and services. Monitor system performance, availability, and security across cloud environments. Automate infrastructure provisioning and configuration using Infrastructure as Code (IaC) tools (e.g., Terraform, ARM, CloudFormation). Collaborate with development and DevOps teams to support CI/CD pipelines and cloud-native applications. Implement and maintain backup, disaster recovery, and high availability strategies. Ensure compliance with security policies and industry best practices. Troubleshoot and resolve cloud-related issues and incidents. Maintain documentation and provide technical support to internal teams. If you possess a combination of some of the following skills, then LETS TALK! Hands-on experience with Azure cloud platforms. Strong understanding of networking, virtualisation, and cloud security principles. Operate, maintain, and enhance the Azure Virtual Desktop (AVD) environment. Experience with monitoring and logging tools (e.g., Azure Monitor, CloudWatch, Prometheus). Expert in setting up and managing host pools, session hosts, user access, application layers, and FSLogix profiles. Strong knowledge of cloud architecture, design, and implementation principles and practices. Proficiency in scripting and automation tools, such as PowerShell, Power Automate, Azure CLI, Azure DevOps, and Azure Monitor. Experience working with Azure Foundry, Microsoft Copilot Studio and AI Agents. What you'll get in return In return, you will be rewarded with ongoing career development and training in an enviable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Prestigious opportunity for a Cloud Services Engineer with a pioneering market-leading organisation based in Manchester with hybrid working.In this role, you will be responsible for designing, implementing, and maintaining cloud infrastructure and services that support our business operations. You will work across teams to ensure secure, scalable, and cost-effective cloud solutions, primarily within Microsoft Azure platforms. Key Responsibilities: Design, deploy, and manage cloud-based infrastructure and services. Monitor system performance, availability, and security across cloud environments. Automate infrastructure provisioning and configuration using Infrastructure as Code (IaC) tools (e.g., Terraform, ARM, CloudFormation). Collaborate with development and DevOps teams to support CI/CD pipelines and cloud-native applications. Implement and maintain backup, disaster recovery, and high availability strategies. Ensure compliance with security policies and industry best practices. Troubleshoot and resolve cloud-related issues and incidents. Maintain documentation and provide technical support to internal teams. If you possess a combination of some of the following skills, then LETS TALK! Hands-on experience with Azure cloud platforms. Strong understanding of networking, virtualisation, and cloud security principles. Operate, maintain, and enhance the Azure Virtual Desktop (AVD) environment. Experience with monitoring and logging tools (e.g., Azure Monitor, CloudWatch, Prometheus). Expert in setting up and managing host pools, session hosts, user access, application layers, and FSLogix profiles. Strong knowledge of cloud architecture, design, and implementation principles and practices. Proficiency in scripting and automation tools, such as PowerShell, Power Automate, Azure CLI, Azure DevOps, and Azure Monitor. Experience working with Azure Foundry, Microsoft Copilot Studio and AI Agents. What you'll get in return In return, you will be rewarded with ongoing career development and training in an enviable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Blackwater Recruitment
Manchester, Lancashire
Cloud Services Engineer Manchester Salary up to £65,000 Office-based, with 2 days a week of remote working We're delighted to be supporting a highly regarded Law Firm based in Manchester in their search for a talented Cloud Services Engineer to join their growing IT function. This is a fantastic opportunity to become part of a forward-thinking organisation that has embraced digital transformation and is investing heavily in its cloud-first strategy. As a Cloud Services Engineer, you'll play a central role in shaping, maintaining, and optimising the firm's Microsoft Azure environment. From day one, you'll be hands-on with a wide range of technologies-ensuring that their cloud and hosted systems remain secure, high-performing, and cost-efficient, while also contributing to innovative new projects. What you'll be doing: Designing and enhancing cloud solutions on Microsoft Azure (VMs, storage, networking, security, backup, disaster recovery). Monitoring, maintaining, and optimising the performance, availability, and scalability of cloud services. Automating and streamlining operations with PowerShell, Azure CLI, Azure DevOps, and Azure Monitor . Operating and improving the Azure Virtual Desktop (AVD) environment. Partnering with colleagues across IT to deliver resilient, secure, and compliant solutions that support the firm's critical applications. What we're looking for: Proven experience with Microsoft Azure services and cloud engineering . Strong knowledge of automation tools and scripting (PowerShell, Azure CLI, DevOps pipelines). Hands-on expertise with Azure Virtual Desktop . A proactive mindset, with the ability to identify opportunities to improve efficiency, performance, and security. Why join? This is your chance to join a business that truly values its people and is committed to providing modern, cutting-edge solutions to support its teams. You'll enjoy a collaborative and supportive culture, ongoing professional development, and the opportunity to work on projects that make a real impact. If you're passionate about cloud technology and eager to apply your skills in a professional services environment, we'd love to hear from you. This role is based in Manchester and will allow for 2 days a week of remote work and pays a salary of up to £65,000. Please only apply if you are eligible to work in the UK. Unfortunately, our client is not able to offer visa sponsorship.
Cloud Services Engineer Manchester Salary up to £65,000 Office-based, with 2 days a week of remote working We're delighted to be supporting a highly regarded Law Firm based in Manchester in their search for a talented Cloud Services Engineer to join their growing IT function. This is a fantastic opportunity to become part of a forward-thinking organisation that has embraced digital transformation and is investing heavily in its cloud-first strategy. As a Cloud Services Engineer, you'll play a central role in shaping, maintaining, and optimising the firm's Microsoft Azure environment. From day one, you'll be hands-on with a wide range of technologies-ensuring that their cloud and hosted systems remain secure, high-performing, and cost-efficient, while also contributing to innovative new projects. What you'll be doing: Designing and enhancing cloud solutions on Microsoft Azure (VMs, storage, networking, security, backup, disaster recovery). Monitoring, maintaining, and optimising the performance, availability, and scalability of cloud services. Automating and streamlining operations with PowerShell, Azure CLI, Azure DevOps, and Azure Monitor . Operating and improving the Azure Virtual Desktop (AVD) environment. Partnering with colleagues across IT to deliver resilient, secure, and compliant solutions that support the firm's critical applications. What we're looking for: Proven experience with Microsoft Azure services and cloud engineering . Strong knowledge of automation tools and scripting (PowerShell, Azure CLI, DevOps pipelines). Hands-on expertise with Azure Virtual Desktop . A proactive mindset, with the ability to identify opportunities to improve efficiency, performance, and security. Why join? This is your chance to join a business that truly values its people and is committed to providing modern, cutting-edge solutions to support its teams. You'll enjoy a collaborative and supportive culture, ongoing professional development, and the opportunity to work on projects that make a real impact. If you're passionate about cloud technology and eager to apply your skills in a professional services environment, we'd love to hear from you. This role is based in Manchester and will allow for 2 days a week of remote work and pays a salary of up to £65,000. Please only apply if you are eligible to work in the UK. Unfortunately, our client is not able to offer visa sponsorship.
